Virgin Media Outage Report in Hinxton, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hinxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hinxton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Newmarket and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Newmarket |
Internet | |
| Cambridge |
||
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hinxton, England
Latest outage, problems and issue reports in Hinxton and nearby locations:
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alliorton
(@alliorton) reported
from
Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Matt
(@Troff1975) reported
from
Newmarket, England
@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia Just wanting to be able to talk to someone about the issue I have...!
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Fred Freeman
(@redfred911) reported
from
Newmarket, England
@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Rhiannon Lewis
(@RLewisTeacher) reported
from
Hinxton, England
@samcharters @virginmedia Their as bad as BT clearly!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Siren Shepard (Tan)
(@SirenShepard) reported
@virginmedia I have. You are reporting no faults in my area but if I check on downdetector many people are reporting problems
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Alli W
(@alliWardlaw) reported
@virginmedia Reply to the complaint I logged a Christmas? I was given the option to take to CISAS on 17feb, but still not had a resolution
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Sean Mellows
(@mellows_sean) reported
@virginmedia I have been trying to sort things for months with no result why all of sudden you want to help
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Tilly Mint
(@tilly__mint) reported
@virginmedia WiFi keeps dropping out. Kicking us out of classroom and business meetings. Recent problem, after 20+ years. Now being told I have to pay an extra £5/month to get a decent signal?
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Tilly Mint
(@tilly__mint) reported
@virginmedia Yes, just spoke on the phone. Third time we've reported it this week. Other 2 times your system said there was an issue & sending settings. Today, miraculously no issue, and want me to pay £5 extra per month.
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Anish Raja
(@araja_) reported
🤬 @virginmedia this is a god awful company to deal for customer service. Everyone you speak to gives you a different answer. Avoid at all costs .
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Chris Priestley
(@crispriestley) reported
@virginmedia OR you could have actual technical support - like everyone else.
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Adnan Qurashi
(@aqurashi2002) reported
@VirginMediaIEPR is it wise to let go a 9 years customer who has been paying you a £77 a month when he asked to match the deal on the website? virgin media refused the deal. It just happened. I am disappointed with your ridiculous selfish & ungrateful policies.
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Matthew Stewart #SaveHongKong 🇭🇰
(@MStewart0013) reported
@virginmedia I did not, unfortunately. I was forced to cancel my service.
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Anish Raja
(@araja_) reported
@virginmedia Have made several calls about my WiFi very slow, an engineer came and stated that wires had been installed incorrectly from the beginning and changed the around still the problem persists. Been on going for a long time, how will you be able to help ?