Virgin Media

Virgin Media Outage Report in Hinxton, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hinxton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hinxton, Cambridgeshire, England 09/26/2025 23:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hinxton, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomCambridge TV
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Hinxton, England

Latest outage, problems and issue reports in Hinxton and nearby locations:

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • alliorton alliorton (@alliorton) reported from Milton, England

    @jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky

  • pgull1975 Paul Gull (@pgull1975) reported from Saffron Walden, England

    @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

  • iancutting77 Ian Cutting (@iancutting77) reported from Newmarket, England

    @virginmedia Just wanting to be able to talk to someone about the issue I have...!

  • redfred911 Fred Freeman (@redfred911) reported from Newmarket, England

    @virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now

  • Troff1975 Matt (@Troff1975) reported from Newmarket, England

    @baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

  • garyforster1 gary forster (@garyforster1) reported from Newmarket, England

    @Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play

  • alliorton alliorton (@alliorton) reported from Milton, England

    @martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB

  • STrimnell Simon Trimnell (@STrimnell) reported from Saffron Walden, England

    What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown

  • iancutting77 Ian Cutting (@iancutting77) reported from Newmarket, England

    @virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it

  • garyforster1 gary forster (@garyforster1) reported from Newmarket, England

    @virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021

  • jharm91 James (@jharm91) reported from Haverhill, England

    @skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv

  • Chezzyp68 Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia I have a TV, phone and broadband package that I wish to cancel

  • cdyer98 Claire Dyer ⚯͛ ⁷ (@cdyer98) reported from Great Shelford, England

    @virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am

  • bellinghman Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

  • JoeWalla23 joe waller (@JoeWalla23) reported from Histon, England

    @virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!

  • SmithS4dtpt98nv Nick Smith (@SmithS4dtpt98nv) reported from Sawston, England

    @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

  • Denton_james James Denton (pen) (@Denton_james) reported from Whaddon, England

    @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bungaorbust Bunga Bunga (@bungaorbust) reported

    @virginmedia SERIOUSLY!?! And do what? Hang on the phone for over an hour & hope you don't get cut off, finally get through & be told the defacto "we will book in an engineer"....then a couple of hours later the problem vanishes...and wait for it to happen again? #virginmediadown @virginmedia

  • Morty77 Carl Mortimer (@Morty77) reported

    @virginmedia Even your colleague on the phone suggested there was a wider problem - hence the long wait time. And then told me he thinks 10 days SLA is a good service. What do you think?

  • janelowe72 Jane Lowe (@janelowe72) reported

    @virginmedia Why are you not recognising that there is an area fault in Basingstoke at the moment? The whole service is down, people are going mad on Facebook! 11 days for an engineer visit.......Not good

  • TommyyBruh Tommy (@TommyyBruh) reported

    @virginmedia Hi, there’s even no outages for the past few weeks as I have been checking regularly…speeds just seem to disappear which never use to be the case, certainly not getting the service that is paid for!!

  • _MrKen Ken N (@_MrKen) reported

    @virginmedia It's showing as fixed with no issues now even though others in the same area are having the same problem. Apparently I have an appointment for tomorrow, but the my virginmedia app isn't showing anything so I'll see whether anyone shows up. 😔

  • maztastic86 mazza (@maztastic86) reported

    . Would love to get a straight answer from someone @virginmedia. Made 8 calls so far re our new broadband contract. Each one providing conflicting info. 24hrs delay to activation on contract. Wifi on oomph not working in half of our rooms, days of lost work / income. A farce.

  • JCJiggle J C (@JCJiggle) reported

    @virginmedia @coderbyday also WN5. Exact same issue spoke to numerous employees, had an engineer come today who did nothing. THERE IS AN ISSUE AND THIS AREA AND YOU WILL NOT ACKNOWLEDGE IT.

  • northcamesouth Suzanne Wood (@northcamesouth) reported

    Does anyone have a satisfactory quality of service from @virginmedia? My current opinion: it is totally unsatisfactory, expensive and not fit for any of the purposes for which it might be used. I was quite looking forward to watching a bit of telly, now I'm just p!$$ed off!

  • No1shunter Andrew Steele (@No1shunter) reported

    @virginmedia It gives the same advice as you, so that’s not much help either 🤷🏼

  • madfiona33 Fi (@madfiona33) reported

    @virginmedia we have a problem.. currently have a black screen with sound. We can see the TV guide. Any ideas?