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Virgin Media

Virgin Media outages and service status in Hinxton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Hinxton, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received May 13, 8:51 PM GMT+1.
  • 50% Internet (50%)
  • 25% E-mail (25%)
  • 25% Total Blackout (25%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hinxton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinxton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hinxton, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, and Saffron Walden.

CityProblem TypeReport Time
Cambridge Internet 13 hours ago
Cambridge Total Blackout 3 days ago
Cambridge E-mail 7 days ago

Nearby cities with recent reports

Cambridge

3 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hinxton, England

Latest outage, problems and issue reports in Hinxton and nearby locations:

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia I have no WiFi or TV service. What am I paying for?!?!

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.

  • bellinghman
    Alan Bellingham (@bellinghman) reported from Royston, England

    Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

  • Chezzyp68
    Cheron Phillips🇧🇧 (@Chezzyp68) reported from Newmarket, England

    @virginmedia I'm trying to contact yourselves in order to find details to cancel my contract. You don't answer the phone, the website doesnt work with any of the links sent. The chat sends me around in circles. I have trying for a week now. Need help. Thanks

  • SamuelCoverdale
    Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • BenThapa82
    Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia None of this answers the question of what happens when your service goes down.

  • youngy2mark
    Lord Mark aka Teddys Grumps (@youngy2mark) reported from Saffron Walden, England

    @virginmedia To be honest don't give them much chance to say to much.....I ask what the issue is and the phone goes dead

  • garyforster1
    gary forster (@garyforster1) reported from Newmarket, England

    @Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

  • sgreaves1977
    Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia just remind me what I'm paying for........worst internet ever!

  • garyforster1
    gary forster (@garyforster1) reported from Newmarket, England

    @virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021

  • clowee
    Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • kendellcrawley
    Matthew Crawley (@kendellcrawley) reported from Duxford, England

    @virginmedia And because you don't service my new address, you will charge me an exorbitant cancellation fee.

  • Troff1975
    Matt (@Troff1975) reported from Newmarket, England

    @baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.

  • pgull1975
    Paul Gull (@pgull1975) reported from Saffron Walden, England

    @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

  • JoeWalla23
    joe waller (@JoeWalla23) reported from Histon, England

    @virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!

  • Hoousty
    Kevin Houston (@Hoousty) reported from Bar Hill, England

    @virginmedia This issue never got resolved, shocking service

  • RLewisTeacher
    Rhiannon Lewis (@RLewisTeacher) reported from Hinxton, England

    @samcharters @virginmedia Their as bad as BT clearly!!!!

  • Mazeda_B
    Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChamboMrs
    MrsChambo (@ChamboMrs) reported

    @virginmedia why am I having so many problems trying to negotiate a contract? 2 days, 3 agents, 4 different prices but none can go through? What’s going on?

  • Binky_2301
    Dr. Steve 🏳️‍🌈🪴🐟 (@Binky_2301) reported

    @virginmedia Supervisor was eventually helpful and issue is solved.

  • mrmrwhite86
    Matthew White (@mrmrwhite86) reported

    @virginmedia is your WiFi down completely. Tried to get through multiple times but no answer?

  • LorryLocket
    Karen’s Tweets (@LorryLocket) reported

    @virginmedia I can’t access my emails despite re-entering my credentials help please!

  • Mrhalfandhalf8
    Samuel Pierce (@Mrhalfandhalf8) reported

    @virginmedia hi virgin now a other problem since my Internet went down when I reported it the advisor said they should put 15 pound credit on my bill hasn't happen as it was down for that long.

  • shanssoaps
    Shan📺🎭🎬 (@shanssoaps) reported

    Anyone else’s #virginmedia internet down?

  • SiGallagher
    Simon Gallagher (@SiGallagher) reported

    @virginmedia What's the issue with the app and website log ins? It's not working, not showing an error message other than "server_error" in the URL, and I see no status update from you?

  • Duffycaramole
    Lorna the Sloven (@Duffycaramole) reported

    @BarbaraQCrow @virginmedia That's good to hear. When they bought out my aunt's provider, they were bloody awful to deal with.

  • JamieDaltry
    Jamie Daltry (@JamieDaltry) reported

    @O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.

  • 6HLJ_
    Josh (@6HLJ_) reported

    Hi @virginmedia my internets back down again today. Any chance of flicking switch for a couple of hours? Ta Josh xoxoxo