Virgin Media

Virgin Media Outage Report in Hinxton, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hinxton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hinxton, Cambridgeshire, England 02/21/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hinxton, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge E-mail
United KingdomCambridge Internet

Community Discussion

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Virgin Media Issues Reports Near Hinxton, England

Latest outage, problems and issue reports in Hinxton and nearby locations:

  • sgreaves1977 Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia just remind me what I'm paying for........worst internet ever!

  • Edgey_katy Katy Edgecombe (@Edgey_katy) reported from Sawston, England

    @virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.

  • alliorton alliorton (@alliorton) reported from Milton, England

    @martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔

  • Edgey_katy Katy Edgecombe (@Edgey_katy) reported from Sawston, England

    @virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.

  • Mazeda_B Maz (@Mazeda_B) reported from Royston, England

    @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia None of this answers the question of what happens when your service goes down.

  • RLewisTeacher Rhiannon Lewis (@RLewisTeacher) reported from Hinxton, England

    @samcharters @virginmedia Their as bad as BT clearly!!!!

  • dwmw2 David Woodhouse #FBPE (@dwmw2) reported from Great Bardfield, England

    @treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.

  • SamuelCoverdale Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • JoeWalla23 joe waller (@JoeWalla23) reported from Histon, England

    @virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!

  • sgreaves1977 Steve Greaves (@sgreaves1977) reported from Royston, England

    @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

  • SteveDurrant10 Steve Durrant (@SteveDurrant10) reported from Royston, England

    @virginmedia That’s fine to say but every month I have issues

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.

  • STrimnell Simon Trimnell (@STrimnell) reported from Saffron Walden, England

    What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown

  • kendellcrawley Lord Matthew Crawley (@kendellcrawley) reported from Saffron Walden, England

    @virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers

  • kendellcrawley Matthew Crawley (@kendellcrawley) reported from Duxford, England

    @virginmedia And because you don't service my new address, you will charge me an exorbitant cancellation fee.

  • Edgey_katy Katy Edgecombe (@Edgey_katy) reported from Sawston, England

    @virginmedia why is it so hard to make a complaint and get compensation from your company!! No phone line for years, poor tv service for months, and terrible customer service...I’m still waiting for my call back!! I refuse to ring and be on hold for hours AGAIN!!

  • m1maj Martyn Johnson (@m1maj) reported from Girton, England

    @Tay2001 @virginmedia Down for me (Cambridge area)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • peterwwe Peter Pod ✌️ (@peterwwe) reported

    @virginmedia When will this get sorted we still have no broadband won’t connect at all come on guys sort this out we pay for this crap

  • ellicock Mark (@ellicock) reported

    @virginmedia I'm paying you top dollar for your internet and frankly your service is absolutely 💩💩💩 In the space of a month ive had system crashes and your call center has put the phone down on me. I feel like trading standards need to look into your services

  • hudson267 Ordinary working Joe 🌸 (@hudson267) reported

    @virginmedia Down again. Must be serious to affect vast swathes of the country at the same time

  • Ryan51928049218 Ryan (@Ryan51928049218) reported

    @virginmedia what a lot of bullshit, your internet is always bad

  • JJRizzo3 JJRizzo (@JJRizzo3) reported

    @virginmedia all of my services are once again down, total blackout on all communications also... Not good enough

  • errolian13 Ian Brooks (@errolian13) reported

    @virginmedia Just back from work, no internet. I have rebooted the router but still down.

  • DORIGHT1011 Dudders (@DORIGHT1011) reported

    @virginmedia Broadband and the landline are down in TQ3. 150 & 789 services are not connecting so this is the only platform available for help. Help.

  • lydialyttle27 lydia lyttle (@lydialyttle27) reported

    @virginmedia You haven't restored any services?? So why are you saying you have!? My Internet had Bern down for most of the day.

  • stemac23 M4c23 ⭕️ (@stemac23) reported

    @virginmedia It’s down again!!!

  • stancombe_paul Paul Stancombe (@stancombe_paul) reported

    @virginmedia I've just got a total blackout with Virgin Media ? All sources seem to indicate service is up again ?