Virgin Media outages and service status in Hinxton, England

Problems in the last 24 hours in Hinxton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinxton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hinxton, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, and Saffron Walden.

City	Problem Type	Report Time
Cambridge	TV	3 days ago
Cambridge	Internet	6 days ago
Cambridge	Internet	6 days ago
Cambridge	E-mail	7 days ago
Cambridge	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hinxton, England

Latest outage, problems and issue reports in Hinxton and nearby locations:

• 
  Chloe Hipwood (@clowee) reported 1 minute ago from Haverhill, England

  Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

• 
  Samuel Coverdale (@SamuelCoverdale) reported 7 minutes ago from Great Shelford, England

  @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

• 
  Martyn Johnson (@m1maj) reported 11 minutes ago from Girton, England

  @Tay2001 @virginmedia Down for me (Cambridge area)

• 
  Paul Gull (@pgull1975) reported 17 minutes ago from Saffron Walden, England

  @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

• 
  Lord Mark aka Teddys Grumps (@youngy2mark) reported 18 minutes ago from Saffron Walden, England

  Been getting a lot of strange phone calls today from people saying they are from @virginmedia saying I have Internet issues 😐

• 
  Rhiannon Lewis (@RLewisTeacher) reported 22 minutes ago from Hinxton, England

  @samcharters @virginmedia Their as bad as BT clearly!!!!

• 
  Steve Greaves (@sgreaves1977) reported 23 minutes ago from Royston, England

  @virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough

• 
  Kevin Houston (@Hoousty) reported 29 minutes ago from Bar Hill, England

  @virginmedia This issue never got resolved, shocking service

• 
  Matthew Crawley (@kendellcrawley) reported 31 minutes ago from Duxford, England

  @virginmedia And because you don't service my new address, you will charge me an exorbitant cancellation fee.

• 
  Ben Thapa (@BenThapa82) reported 31 minutes ago from Saffron Walden, England

  @virginmedia None of this answers the question of what happens when your service goes down.

• 
  Munty (@Liam_safe_hands) reported 32 minutes ago from Bar Hill, England

  @virginmedia Just took me to the service checker again

• 
  Munty (@Liam_safe_hands) reported 33 minutes ago from Bar Hill, England

  Cant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service

• 
  Lord Mark aka Teddys Grumps (@youngy2mark) reported 35 minutes ago from Saffron Walden, England

  @virginmedia To be honest don't give them much chance to say to much.....I ask what the issue is and the phone goes dead

• 
  Steve Greaves (@sgreaves1977) reported 36 minutes ago from Royston, England

  @virginmedia just remind me what I'm paying for........worst internet ever!

• 
  Munty (@Liam_safe_hands) reported 41 minutes ago from Bar Hill, England

  @virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money

• 
  James Denton (pen) (@Denton_james) reported 42 minutes ago from Whaddon, England

  @COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time

• 
  gary forster (@garyforster1) reported 46 minutes ago from Newmarket, England

  @Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play

• 
  Ben Thapa (@BenThapa82) reported 47 minutes ago from Saffron Walden, England

  @virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.

• 
  Munty (@Liam_safe_hands) reported 49 minutes ago from Bar Hill, England

  @virginmedia Back up and running, but not happy with the service

• 
  Katy Edgecombe (@Edgey_katy) reported 57 minutes ago from Sawston, England

  @virginmedia why is it so hard to make a complaint and get compensation from your company!! No phone line for years, poor tv service for months, and terrible customer service...I’m still waiting for my call back!! I refuse to ring and be on hold for hours AGAIN!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 3 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  STEPHEN (@stevied151181) reported 3 minutes ago

  @virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  Jan T. (@demented_tj) reported 5 minutes ago

  @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 7 minutes ago

  @O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.

• 
  Robert de Bruin (@RdeB1973) reported 8 minutes ago

  @virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.

• 
  Legal Eagle. (@ACLegalServices) reported 14 minutes ago

  @virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone

• 
  Anthony Ellis (@WentTimb) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Nicholas (@Nichola09215766) reported 16 minutes ago

  @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.

• 
  Leio Lee (@afshin71943097) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Stephen McCauley (@43mccauley) reported 19 minutes ago

  @virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay