Virgin Media Outage Report in Hinxton, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Hinxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinxton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Hinxton, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, and Saffron Walden.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Wi-fi | 9 days ago |
|
Cambridge
|
Internet | 15 days ago |
|
Cambridge
|
Internet | 16 days ago |
|
Cambridge
|
Total Blackout | 29 days ago |
|
Cambridge
|
TV | 1 month ago |
|
Cambridge
|
Internet | 2 months ago |
Community Discussion
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Virgin Media Issues Reports Near Hinxton, England
Latest outage, problems and issue reports in Hinxton and nearby locations:
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alliorton (@alliorton) reported from Milton, England@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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gary forster (@garyforster1) reported from Newmarket, England@Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play
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Alan Bellingham (@bellinghman) reported from Royston, EnglandDear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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gary forster (@garyforster1) reported from Newmarket, England@virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021
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Simon Trimnell (@STrimnell) reported from Saffron Walden, EnglandWhat is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Fred Freeman (@redfred911) reported from Newmarket, England@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
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alliorton (@alliorton) reported from Milton, England@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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Ian Cutting (@iancutting77) reported from Newmarket, England@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
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Steve Greaves (@sgreaves1977) reported from Royston, England@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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joe waller (@JoeWalla23) reported from Histon, England@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Ian Cutting (@iancutting77) reported from Newmarket, England@virginmedia Just wanting to be able to talk to someone about the issue I have...!
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Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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James (@jharm91) reported from Haverhill, England@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Steve Durrant (@SteveDurrant10) reported from Royston, England@virginmedia That’s fine to say but every month I have issues
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Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia None of this answers the question of what happens when your service goes down.
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Chloe Hipwood (@clowee) reported from Haverhill, EnglandFancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Ben Thapa (@BenThapa82) reported from Saffron Walden, England@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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Matt (@Troff1975) reported from Newmarket, England@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maddie May 🥞🌮ᘛ⁐̤ᕐᐷ🏠🥂 (@MaddieMayNot) reported@virginmedia Since it's impossible to talk to a human, I'll tweet. If you're going to do work to 'improve the network' can you INFORM people if there's going to be potential loss of service. Abysmal customer service from you lot, honestly.
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Marsha Watson (@BeautifullyEMPU) reported@virginmedia I've already done the obvious. I'm really sorry but your job is pointless on here you do nothing. Same response for everyone. The service trash!
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⚫Stephen Hester (@stephenhester28) reported@virginmedia I've just lost Internet Access due to an unannounced 'Improvement Works' your recorded message says it will be down for a short time, then says it will be up again at 3pm. THIS IS OVER 5 HOURS AND IS NOT ACCEPTABLE.
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Lisa Weston (@westonle) reported@virginmedia Why does my Internet go down daily, can I get out of my contract for POOR Customer service. Same issue daily.... What are you doing ABOUT THE POOR SERVICE!!!
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anton (@anton31318751) reported@virginmedia Ok thanks but that still doesn't help me and now I am just not able to do anything and don't even know for how long if it's a couple a whole day or a few days anyway have a good day
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Our Family (@jraminsaab) reported@virginmedia I tried to call yesterday and the automated system cut me off as I do not have a Virgin account number. As I said, I am going around in circles. It would be helpful to have a direct number to call as I am not willing to waste time on a system that does not help non customers.
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Mo (@Mahamoud69) reported@virginmedia Well this not good enough. I’m working from home and I cannot wait until 3pm for the issue to be fixed. This is impacting my work, is there anything else you can do?
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simon gillott (@gillykite) reported@virginmedia @GeorgeGillott maybe you could explain better! I am livid with the poor service from these guys.
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anton (@anton31318751) reported@virginmedia Yes I have been informed but that's not the point and it's the same thing all the time virgin just apologize and carry on doing the same thing what if ai needed the internet today for important issues apologies don't help me
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⚫Stephen Hester (@stephenhester28) reported@virginmedia I have recieved no notification whatsoever, your Service Checker had nothing showing in the way of planned Works, this is not good at all.