Virgin Media Outage Report in Hinxton, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hinxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hinxton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
TV | |
| Cambridge |
Internet | |
| Buntingford |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hinxton, England
Latest outage, problems and issue reports in Hinxton and nearby locations:
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia Just wanting to be able to talk to someone about the issue I have...!
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!
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Lord Matthew Crawley
(@kendellcrawley) reported
from
Saffron Walden, England
@virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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Matt
(@Troff1975) reported
from
Newmarket, England
@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Rhiannon Lewis
(@RLewisTeacher) reported
from
Hinxton, England
@samcharters @virginmedia Their as bad as BT clearly!!!!
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JKay2021
(@Kay2021J) reported
@virginmedia Definitely not. I am not looking for online help. I’m looking for honest, reliable, trustworthy, professional helpfulness from your U.K. customer service team. It shouldn’t be too much to ask for, consider how much we pay for your services.
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IJW
(@imranjwahid) reported
@virginmedia really shocked at the scam like behaviour of your company. Having sold me a package based on upgrading my speed, resolving my speed and connectivity issues and promised the new hub.your staff gave us their number to follow up with any issues.nothing has followed
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angela
(@fairywings72) reported
@virginmedia E4 keeps glitching on my V6 box. This is only happening on the E4 channel. I have restarted the box and disconnected the leads, but this problem is still happening.
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Becca🍑
(@adxbecca) reported
@virginmedia I can’t call as I have 0 signal in my flat, which is why I was doing the online chat. I’ve just wasted 4+ hours of my day off
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Lisa Coombs
(@the_mrs_coombs) reported
@virginmedia @andrew_hierons We just called the faults team and it said the department is closed. We have elderly parents with no phone service. This is linked to their warden call. If they fall no one will know!
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San Sharma
(@sansharma) reported
@virginmedia Hi! I’ve checked on your website, but nothing reported. Just checking here: any issues in London E11/E10? Broadband down, have restarted. No dice 🎲
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George
(@Georgedevlin71) reported
@robertburke84 RTE’s, Virgin Media News and Newtstalks reporting of the pandemic has been totally biased to NPHET’s views from day 1. They never gave hospitality a chance.
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Christine tidy. 💙💙💙💙💙💙💙
(@tidy_christine) reported
@BoleRachel @virginmedia That’s not good I’d question that at the highest level, if you don’t want to cancel but they can’t deliver it’s not your fault, @virginmedia sort it out
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B Cunliffe
(@metalfin) reported
@virginmedia your service is getting worse and worse! It's off more than its on!!!!!!
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Ivor Harper
(@ivor_park_fin) reported
@virginmedia What part of you thinks a 24 hour outage is in any way acceptable? Luck my contract term is nearly up really.