Virgin Media Outage Report in Hinxton, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hinxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hinxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Hinxton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV |
Community Discussion
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Virgin Media Issues Reports Near Hinxton, England
Latest outage, problems and issue reports in Hinxton and nearby locations:
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Lord Matthew Crawley
(@kendellcrawley) reported
from
Saffron Walden, England
@virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers
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Rhiannon Lewis
(@RLewisTeacher) reported
from
Hinxton, England
@samcharters @virginmedia Their as bad as BT clearly!!!!
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia why is it so hard to make a complaint and get compensation from your company!! No phone line for years, poor tv service for months, and terrible customer service...I’m still waiting for my call back!! I refuse to ring and be on hold for hours AGAIN!!
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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Martyn Johnson
(@m1maj) reported
from
Girton, England
@Tay2001 @virginmedia Down for me (Cambridge area)
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia just remind me what I'm paying for........worst internet ever!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Langley
(@Jack32X) reported
@virginmedia Yup already a customer. So just sit and wait then
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Doug
(@Doug93811012) reported
@virginmedia No broadband service in Congresbury North Somerset! Please fix it!!
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PM
(@philmck74) reported
@virginmedia an hour on ‘live chat’ only to be told there are no problems with my broadband when clearly I am having problems and have done ever since upgrading, advised to call 150, advised that it could be over an hour before someone answers🤬🤬🤬🤬
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Dominik Lemanski
(@DominikLemanski) reported
@virginmedia T&C’s can always be quoted to justify bad practice. You might have me there but that doesn’t justify your prices.
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Martina
(@tinqueen) reported
@virginmedia we've had no service since 1.00pm today. Error message C133. Can you please help
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Across the Pond🇬🇧🇺🇸
(@j0hnhill) reported
@virginmedia your update to Virgin Go is shocking, had to switch off the Man City game last night as the stream was so poor tried other HD channels all washed out?
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Craig Dawes
(@craigdawes) reported
@virginmedia Yes I can use it and non were identified. If I take my phone off wifi calling I have 1 bar of signal and then says very regular emergency calls only. Galaxy S9+ and the same with a S7 and iPhone 7 and 12
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Chris Pinnell
(@ChrisPinnell2) reported
@virginmedia internet down is that wider issue?
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🌈\o/🌈
(@bear_clare_96) reported
Been a customer since @virginmedia took over NTL, so around 25 years, pay over £100 a month not even including movies or sports, and they wont even give loyal customers the decent equipment. What does that say about @virginmedia and their customer service..... its non existent!
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Jack Langley
(@Jack32X) reported
@virginmedia Yup already a customer. So just sit and wait then