Virgin Media outages and service status in Duxford, England

Problems in the last 24 hours in Duxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Duxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Duxford, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, and Saffron Walden.

City	Problem Type	Report Time
Cambridge	TV	3 days ago
Cambridge	Internet	6 days ago
Cambridge	Internet	6 days ago
Cambridge	E-mail	7 days ago
Cambridge	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Duxford, England

Latest outage, problems and issue reports in Duxford and nearby locations:

• 
  Maz (@Mazeda_B) reported 1 minute ago from Royston, England

  @virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.

• 
  David Woodhouse #FBPE (@dwmw2) reported 1 minute ago from Great Bardfield, England

  @treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.

• 
  Nick Smith (@SmithS4dtpt98nv) reported 2 minutes ago from Sawston, England

  @virginmedia I’ve tried to make a complaint about pay per view for the boxing last night. Unable to via web site. Can I except a refund for the poor service

• 
  Martyn Johnson (@m1maj) reported 5 minutes ago from Girton, England

  @Tay2001 @virginmedia Down for me (Cambridge area)

• 
  Ian Cutting (@iancutting77) reported 5 minutes ago from Newmarket, England

  @virginmedia Just wanting to be able to talk to someone about the issue I have...!

• 
  Matthew Crawley (@kendellcrawley) reported 7 minutes ago from Duxford, England

  @virginmedia And because you don't service my new address, you will charge me an exorbitant cancellation fee.

• 
  Munty (@Liam_safe_hands) reported 12 minutes ago from Bar Hill, England

  @virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money

• 
  Kimberley Barnard (@Kimberley88) reported 20 minutes ago from Papworth Everard, England

  @virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 22 minutes ago from Newmarket, England

  @virginmedia I have a TV, phone and broadband package that I wish to cancel

• 
  Claire Dyer ⚯͛ ⁷ (@cdyer98) reported 22 minutes ago from Great Shelford, England

  @virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am

• 
  gary forster (@garyforster1) reported 25 minutes ago from Newmarket, England

  @Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play

• 
  Alan Bellingham (@bellinghman) reported 31 minutes ago from Royston, England

  Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package

• 
  joe waller (@JoeWalla23) reported 31 minutes ago from Histon, England

  @virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!

• 
  Chloe Hipwood (@clowee) reported 31 minutes ago from Haverhill, England

  Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

• 
  Andrew “2 m away” Harmsworth (@harmsy) reported 31 minutes ago from Oakington and Westwick, England

  Virgin Media. Two words synonymous with Customer Disservice.

• 
  Matt (@Troff1975) reported 32 minutes ago from Newmarket, England

  @baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.

• 
  Steve Greaves (@sgreaves1977) reported 34 minutes ago from Royston, England

  @virginmedia just remind me what I'm paying for........worst internet ever!

• 
  Ben Thapa (@BenThapa82) reported 42 minutes ago from Saffron Walden, England

  @virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.

• 
  gary forster (@garyforster1) reported 46 minutes ago from Newmarket, England

  @virginmedia Today registered devices empty then I reregistered my device kept saying register and now full again and still not working try again on 01/01/2021

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 49 minutes ago from Newmarket, England

  @virginmedia Hiya, I have just tried to log AGAIN that my broadband isn't working. Why is it you are more than happy to take my money but cant resolve the issue. That's 3 days now. All I am told is to run a diagnostic check. ITS NOT MY HUB

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 6 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  STEPHEN (@stevied151181) reported 7 minutes ago

  @virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  Jan T. (@demented_tj) reported 8 minutes ago

  @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 11 minutes ago

  @O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.

• 
  Robert de Bruin (@RdeB1973) reported 11 minutes ago

  @virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.

• 
  Legal Eagle. (@ACLegalServices) reported 17 minutes ago

  @virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone

• 
  Anthony Ellis (@WentTimb) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Nicholas (@Nichola09215766) reported 19 minutes ago

  @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.

• 
  Leio Lee (@afshin71943097) reported 21 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Stephen McCauley (@43mccauley) reported 22 minutes ago

  @virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay