Virgin Media Outage Report in Duxford, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Duxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Duxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Duxford, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Duxford, England
Latest outage, problems and issue reports in Duxford and nearby locations:
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Steve Greaves
(@sgreaves1977) reported
from
Royston, England
@virginmedia sick of trying to contact you now for my mobile issue....dont want no chat bot or unhelpful bot or overseas operator I cant understand. I just want to speak to someone without getting cut of or not called back......not good enough
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joe waller
(@JoeWalla23) reported
from
Histon, England
@virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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alliorton
(@alliorton) reported
from
Milton, England
@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia I will just have sit and wait on your phone later... just so frustrating, it a bill issue and need to talk to someone about it
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Steve Durrant
(@SteveDurrant10) reported
from
Royston, England
@virginmedia That’s fine to say but every month I have issues
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Fred Freeman
(@redfred911) reported
from
Newmarket, England
@virginmedia A box opens on main page, saying this service isn’t available try again in a minute, 3 days I’ve had this now
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Matt
(@Troff1975) reported
from
Newmarket, England
@baigey0 @virginmedia I have no complaints. Good prices and good speed where I am. It was slow once so I complained had it sorted in a few days and no probs since.
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Ian Cutting
(@iancutting77) reported
from
Newmarket, England
@virginmedia Just wanting to be able to talk to someone about the issue I have...!
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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alliorton
(@alliorton) reported
from
Milton, England
@martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔
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Samuel Coverdale
(@SamuelCoverdale) reported
from
Great Shelford, England
@virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).
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Alan Bellingham
(@bellinghman) reported
from
Royston, England
Dear @virginmedia - your web page doesn't think that your services are available on my postcode. Should I cancel my account? I was hoping to change my package
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gary forster
(@garyforster1) reported
from
Newmarket, England
@Joshday27 @virginmedia I have had same problem left phone on loud speaker 2 hours app on windows not working use browser then it said to many devices wait till 1st Dec that was on 15th Nov because u can't get hold of no body waited untill then what happened I've got 4 same device and still won't play
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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James
(@jharm91) reported
from
Haverhill, England
@skirglepips @gayxchange04 @virginmedia @CherylHoleQueen It’s probably good to know that the xfactor is so produced that the good and the bad singers are often head hunted and told what to sing for good tv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M9
(@mninegang) reported
@virginmedia why is your service running slow? taking 2 minutes each time to load a page, im paying £85 a month for this? Is this some sort of prank?
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andrew dove
(@andrewdove4) reported
@virginmedia Wifi, it's pathetic, can you sort it, or cancel it, cheers
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Jtte 💙
(@Jtte20) reported
Have been waiting since 3.00 for a virtual technician. Another half hour wait on the phone and now have to wait until Wednesday before someone can fix my @virginmedia #beyondfrustrated
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Thao Thu Nguyen
(@beodangyeuxx) reported
@virginmedia help, internet is down since afternoon, could not work at all. Been waiting on the phone for ages and nobody is picking up 🙃🙃🙃 please fix this
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Fabiana Di Lorenzo
(@FabyDLZ) reported
@virginmedia I am fine, then have the decency to call me on the phone I provided to tel me that and let me close the contract. Don’t just send my sim to random people. Please tell me how to call you from abroad and from a foreign number and give proper customer service!
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Ceri Smith
(@cerilou27) reported
@virginmedia I scheduled for my services to be turned off July 30th and reconnected in the new property August the 1st so why its cut off early 7 days early nobody seems to know and 0 help or understanding from anyone employed at VM
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snippy 1%
(@snippydffd) reported
@virginmedia No one can call either phones or we can't text out, We can make calls to people and have data, My biggest issue is we have a young daughter with cystic fibrosis and need to receive incoming calls, for hospital appointments, physio appointments, meds, etc, etc.
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Rikki Dhesi
(@RickDhesi) reported
@virginmedia Hello, service been down in CV3 since first thing this morning. Estimated fix was 18:10 and it still isn’t working? Your service status page won’t even update now and I cannot use anything. Pls confirm what is happening and when this will be resolved
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Ceri Smith
(@cerilou27) reported
@virginmedia Yes I will be putting in a huge complaint the fact that you can never speak to someone English then get transferred into queues without being told then repeating yourself then being muted then disconnected , no apologies no offer of empathy or compensation for the stress
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Midnight Assassin
(@Michael_Tobitt) reported
@virginmedia on hold for over 45 mins trying to cancel my service. Really!!