Virgin Media Outage Report in Papworth Everard, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Papworth Everard, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Papworth Everard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Papworth Everard, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Saint Neots, Cambridge, Huntingdon, Biggleswade and Great Shelford.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Phone | |
| Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Huntingdon |
Internet | |
| Biggleswade |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Papworth Everard, England
Latest outage, problems and issue reports in Papworth Everard and nearby locations:
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Yes had that & it wasn't until I cancelled everything that I got the DD issue. If you don't want to leave them, ask for disconnection, they have a different attitude, but the issues re connection continued for me xx
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karen mackintosh
(@k10Aug) reported
from
Cambridgeshire, England
@weemazsmith @virginmedia Oh god Maz, I left them 4 yrs ago, nothing but trouble & customer service were always rude & dismissive, I also found they were still taking direct debits for a mobile phone contract 2 months after it was terminated! Bin them!! Xx
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Still down, your website is still wrong.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Gareth Baldwin
(@GarethPJBaldwin) reported
from
Hemingford Grey, England
5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia No problem! Hub 3. Speed just not as hoped. It's some sort of street-to-house issue, acknowledged by a technician on a previous visit. Separate (Google) WiFi is rock solid.
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Martyn Johnson
(@m1maj) reported
from
Girton, England
@Tay2001 @virginmedia Down for me (Cambridge area)
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Yeah, that website is wrong. Router says it can't connect to your network.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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Il Molino UK
(@IlMolinoUK) reported
from
Cambridgeshire, England
@virginmedia Dear #Virgin #Richardbranson .Your video of a speedy dog on skateboard does not reflect the service / customer care I have received from you. 5 months into my new phone and you still haven’t been able to sort out lack of access to my emails #hopeless
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@VoteBrexmas @Beckski93 @virginmedia To be honest, I tried speed running uncharted at the beginning of the year, still not completed it. Being a parent sucks at times.
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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Alex
(@blangry) reported
from
Cambridgeshire, England
@sharonodea @virginmedia I never thought I'd say this, but in glad 3 are running a decent service today otherwise I'd be totally stuffed.
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Oh and as I'm renting I don't have a Virgin Home phone or account number. So that was a couple of minutes wasted to be told that there are no problems.
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Michelle D Harris - Social Media
(@michelledh) reported
from
Cambridgeshire, England
@tumness93 @virginmedia Same - every year I get a fix date since 2013 - over ultisation and old equipment ... but I get discount ... so tell them and log it all.
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
@virginmedia I realise Twitter is not the best place to have this conversation but your online agent couldn't organise any help ("the system won't let me") unless I found someone with a different laptop, so it seems worth a shot.
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RClapped
(@rowzino) reported
@AndySmith0119 @SkyHelpTeam @virginmedia virgin medias wifi is doing bad also
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Rockcliffe Files
(@RockcliffeFiles) reported
Dear @virginmedia and @VirginMediaCorp - you keep emailing me asking for feedback, it is thus, our relationship, given your abject service, is deader than a dead man in deadman’s land. I’d not even recommend your services to Pol Pot or Papa Doc - 0/10
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Sean Green
(@SeanGreen44) reported
@virginmedia Your automated system is awful… call that number and it runs tests and says nothing wrong… go check the website… which then runs tests and says call us. Just going round in circles… I’ve got 35 channels with broken picture/sound and a fair few of them I pay for on a package
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Ahmed Mubarak
(@ahmedmubarak1) reported
@virginmedia was paying £31 for broadband/landline when tv added rate went to £47. 3 weeks later CNN cancelled for that reason I do not want Tv, customer services saying if you cancel tv package the rate goes to £51. Just think about it, I have sought help from CASAD. Now how can u help?
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Calli Tahmo
(@BrokenSerenity) reported
@LichVtuber im gonna guess you fell for their lies about being the fastest provider like many others....never trust a provider who feels the need to make such boasts...especially if its virgin media, those guys always lie.
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your #1 source for absurdist true crime 🐍👑 🌷
(@davidgerard) reported
@cstross Don't forget some Virgin Media love. I used to work in telly and we thought NTL was a BT plot to come up with an organisation that was actually more incompetent and worse at customer service
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Rockcliffe Files
(@RockcliffeFiles) reported
@ToonMouthTyne @virginmedia @VirginMediaCorp I’m a pussycat, I never ever complain, anything for an easy life, however this shower have reduced me to tears of anger and frustration on about 10 occasions during the last 24 months and I’ve decided to leave after joining them in May 1993 (Telewest) - 28 years, madness
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John Kelly
(@JohnKelly020234) reported
@virginmedia Can you provide an update as to when the issue preventing Virgin mobile customers receiving calls? Gave up after an hour of trying to get through to report it. #virginmobile #virginmedia #virginmediadown
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Bhavesh 🤟🏼
(@bhaveshdevji) reported
@virginmedia provides such a poor internet service. Service is literally unusable and I have been advised to wait over a week. @SkyUK can you help?
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Sarah Thompson
(@Sarah29tmo) reported
@virginmedia This is causing a lot of problems for him as he loses contact with his office on VPN and has to log into everything again. I appreciate it might be difficult for you to look into the fault when it appears to be working but its not feasible to contact you while it isnt