Virgin Media Outage Report in Papworth Everard, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Papworth Everard, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Papworth Everard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Papworth Everard, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Saint Neots, Huntingdon, Biggleswade and Saint Ives.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
||
| Cambridge |
Wi-fi | |
| Saint Neots |
Wi-fi | |
| Saint Neots |
Wi-fi | |
| Huntingdon |
Wi-fi | |
| Huntingdon |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Papworth Everard, England
Latest outage, problems and issue reports in Papworth Everard and nearby locations:
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
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Keir Macintosh
(@keir_macintosh) reported
from
Cambridgeshire, England
@virginmedia We are new to virgin media and tbh it’s a bit crap. It needs to get better quickly. We are paying for fibre and have a few average service and super spotty service.
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Fliss
(@fliss2210) reported
from
Saint Ives, England
@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
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NIKKI STOCK | Mentor| Marketing|Networker|
(@NikkiMentoring) reported
from
Fenstanton, England
@zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.
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Elizabeth Buie (she/her)
(@ebuie) reported
from
Cambridgeshire, England
Dear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!
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Matthew James
(@LordyGibs) reported
from
Cambridgeshire, England
@virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.
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Matthew James
(@LordyGibs) reported
from
Cambridgeshire, England
@virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.
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Marcus Deaves 🍸
(@MarcusDeaves) reported
from
Willingham, England
@virginmedia your customer service is a cheap, lazy farce. Your ‘new sim’ won’t work. You have NO telephone support and your website is designed to frustrate. You’re killing me. #NotAVirgin #VirgInTheBin #HangYourHeadInShame
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia No, I get my bill every month month via email it’s never been an issue in the past
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
After all these years, @virginmedia still manage to provide the single worst support or customer service system I've ever experienced. They continue to find more and more innovative ways of preventing you talking to anyone, either by phone or chat. How *do* people get through?
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Victor Sacks
(@SmartSacks) reported
from
Brampton, England
@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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Tom Bowran
(@tombowran) reported
from
Willingham, England
@virginmedia i need you to call me. No internet is unacceptable when we’re all working from home. Making it impossible to find a phone number to also get help is also a joke.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
The irony in @virginmedia using the hashtag stay connected, literally have never been so frustrated with broadband in my life. I spend more time resetting the router and checking service status than I do actually using the internet
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Tompsett
(@PaulATompsett) reported
@virginmedia @davidtalisman Errrrm I think Mr TALLSMAN may have tried this before 🤔 Maybe get someone to call him, who been briefed on the above and understands what Customer Service really means?
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Amanjot Ubhi
(@ASU_HD) reported
Dear @virginmedia I’m having trouble again! What is this service for broadband!!!!!
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BIG.E.
(@skyguy180) reported
@virginmedia so upsetting how you have treated me I ring up for help to talk to someone about my price increase to be told if I speak to anyone asking for help I lose the chance of a discount on my bill this is disgraceful virgin.
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Phoenix Rahman
(@Phoenixrahman) reported
@virginmedia Like the last few times I have contacted your company about the same issues? The number they called from was 01792417589. I am getting fed up of numerous calls from them and Virgin Media not doing anything about it.
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B Bay
(@BBay111) reported
@virginmedia I want to cancel my contract but can't get through on messaging or phone. 5 times I've tried. Should I just cancel my direct debit!? @Ofcom
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Aaron
(@azzamelion123) reported
@virginmedia DO NOT USE THIS COMPANY, they are a bunch of liars, we tell you that you will receive an Xbox for signing up and it never arrives. Broken remote, told I would receive new one within 5 days, 10 days later told advisor never ordered it. Tell you to use txt help, rubbish service!!
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!
(@superlad) reported
@virginmedia Please help with this VM
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Geo hamilton
(@Geohamilton4) reported
@virginmedia my home phone not working. Eventually got through on phone to Virgin. Nice woman put me through to cable section but phone went dead. Tried online fault tool but didn't work. My mob is 0781 203 5226. Home phone:. 028 90 227 000. George Hamilton
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Sang Duong
(@SangDuong8) reported
@virginmedia your customer service number says it’s currently unavailable how can I contact you? I was told to call back in.
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Wolfman's Got Nards
(@wolfmansnards) reported
@virginmedia My wife and I are both on Virgin Mobile. We want to give my son a SIMO card but we would like to set up a family plan. I can easily do this in the Virgin store but no option to do it when I log into my account and assume I can't port from same network. Help?