Virgin Media Outage Report in Papworth Everard, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Papworth Everard, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Papworth Everard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Papworth Everard, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
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| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Papworth Everard, England
Latest outage, problems and issue reports in Papworth Everard and nearby locations:
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@virginmedia Internet down since yesterday. Ring: automated message says it’s an area problem. Then told it’s fixed. It stops again-they deny any problem now and suggest it cd be router but insist we wait 48 hours to see. Dau is hosp Dr. working from home! 48 hours no NHS access?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...
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James Denton (pen)
(@Denton_james) reported
from
Whaddon, England
@COOPSthereitis4 @virginmedia Virgin broadband is awful, cuts out all the time
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.
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Tom Bowran
(@tombowran) reported
from
Willingham, England
@virginmedia I’ve been through your rubbish instant chat, i’ve been connected by your phone lines back to a phone tech, but I want to speak to a manager in the UK about the diabolical service I’m having both with your products and service
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia another 10 minute broadband outage in CB245* which didn’t show on your status page. This seems to be occurring more frequently 😔
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45
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Harry Aldridge
(@HarryAldridge92) reported
from
Saint Ives, England
@virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia
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Aman Coonar
(@AmanCoonar) reported
from
Cambridgeshire, England
@virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke
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Biggriffin
(@Biggriffin4) reported
from
Huntingdon, England
@virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
@virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BLYTHE
(@blythefnbr) reported
by the way virgin media is down until 4pm
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Calum Coghill
(@calumcoghill) reported
@virginmedia Nope, not true. Multiple outages throughout lockdown whilst wfh. Broadband has currently been on and off since Thurs, now complete down and won’t be fixed until at least Monday...
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Jo Thornley
(@jothornley22) reported
Hi Twitter friends. Virgin Media contract ends soon. They have offered £80 for 200mb broadband and basic TV package and all sports channels. Sky (as a new customer) slightly cheaper at £75. Is it worth the agro of changing? Who is best? TIA
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Julien Scott
(@JulienOS) reported
@virginmedia The saga continues. 4 weeks to get team in to do outside installation. Playing the blame game (council, contractor etc...). No confirmation of actual in-house installation. So poor and useless @virginmedia @Ofcom . No customer services, comms or help 👎🏽👎🏽👎🏽
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Laura Cope
(@lauramarycope) reported
@virginmedia I will continue to tell the world how bloody terrible Virgin Media is
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walle
(@paulwalle) reported
@virginmedia Had issues for over 6 weeks still to not been resolved!!!
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Mike Goodyear
(@Goodyear3Mike) reported
@virginmedia I have been in touch with the upgrade team they could not help.....new customers pay £24.00 per month I am expected to pay double that ! My custom cannot be that valued.
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sean kelly
(@geordie1kenobi) reported
@virginmedia My broadband signal is terrible in my house I have phoned a few weeks ago the assistant talked me through some things. I also have the boosters off you but the signal in my room is awful
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someone random
(@SteveBreave) reported
@virginmedia @colinevo If you looked at the issues people are having & tried to make your system robust enough to counteract them, you may not have such busy phone lines. If you offered decent deals to existing customers you wouldn't have to employ people to lie & cheat their way to remaining with you.
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Bannockburn Truth
(@BanockburnTruth) reported
@Rab_Dickson1 @virginmedia I spent 17 days in a row with that crap from VM. Then my wife got through to the 'threatening to cancel the service' dept, got to speak to a human being within ten mins., & an engineer was out next day.