Virgin Media Outage Report in Papworth Everard, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Papworth Everard, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Papworth Everard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Papworth Everard, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Biggleswade, Huntingdon, and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Wi-fi | 9 days ago |
|
Biggleswade
|
Wi-fi | 14 days ago |
|
Huntingdon
|
Total Blackout | 15 days ago |
|
Cambridge
|
Internet | 15 days ago |
|
Cambridge
|
Internet | 16 days ago |
|
Biggleswade
|
Wi-fi | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Papworth Everard, England
Latest outage, problems and issue reports in Papworth Everard and nearby locations:
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Angela Bennett (@anjibennett) reported from Cambridgeshire, England@ALucieSmith @YodelOnline @virginmedia I left Virgin Media for BT in April and have had far less hassle, lower bills and less broadband problems.
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Elizabeth Buie (she/her) (@ebuie) reported from Cambridgeshire, EnglandDear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Fliss (@fliss2210) reported from Saint Ives, England@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
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Holly O (@ohhollygosh) reported from Biggleswade, England@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
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Keir Macintosh (@keir_macintosh) reported from Cambridgeshire, England@virginmedia We are new to virgin media and tbh it’s a bit crap. It needs to get better quickly. We are paying for fibre and have a few average service and super spotty service.
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Dan Jackson (@danj2k) reported from Cambridgeshire, England@virginmedia How ironic that you're advertising your broadband on the day that it's down for planned maintenance
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, EnglandWould love to watch the new Spitting Image getting so much hype, but paying £6 a month for yet another streaming service, with the added privilege of having to bodge a cable from my iPad to watch it on TV because it's not on Virgin Media or PS4? No thanks. #SpittingImage
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CHRISTOPHER HORTON (@HORTONSpurs1975) reported from Cambridgeshire, England@virginmedia your service is a shambles can't speak to anyone.. can't pay my bill...
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Matty Maltby (@MattyMaltbyX11) reported from Cambridgeshire, England@virginmedia you should know that Leon working in CB5 Cambridge right now has single handedly just saved you a loyal customer on top packages & business package! After 20 years I had enough but he’s just landed you 18 months to see how you improve! Top worker, needs promoting!
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Paul Watts (@paulwatts003) reported from Biggleswade, EnglandFor the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, EnglandThe irony in @virginmedia using the hashtag stay connected, literally have never been so frustrated with broadband in my life. I spend more time resetting the router and checking service status than I do actually using the internet
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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Marcus Deaves 🍸 (@MarcusDeaves) reported from Willingham, England@virginmedia your customer service is a cheap, lazy farce. Your ‘new sim’ won’t work. You have NO telephone support and your website is designed to frustrate. You’re killing me. #NotAVirgin #VirgInTheBin #HangYourHeadInShame
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Grumpy garage man ! (@RustyOldBanger) reported from Sandy, England@kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maddie May 🥞🌮ᘛ⁐̤ᕐᐷ🏠🥂 (@MaddieMayNot) reported@virginmedia Since it's impossible to talk to a human, I'll tweet. If you're going to do work to 'improve the network' can you INFORM people if there's going to be potential loss of service. Abysmal customer service from you lot, honestly.
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Marsha Watson (@BeautifullyEMPU) reported@virginmedia I've already done the obvious. I'm really sorry but your job is pointless on here you do nothing. Same response for everyone. The service trash!
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⚫Stephen Hester (@stephenhester28) reported@virginmedia I've just lost Internet Access due to an unannounced 'Improvement Works' your recorded message says it will be down for a short time, then says it will be up again at 3pm. THIS IS OVER 5 HOURS AND IS NOT ACCEPTABLE.
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Lisa Weston (@westonle) reported@virginmedia Why does my Internet go down daily, can I get out of my contract for POOR Customer service. Same issue daily.... What are you doing ABOUT THE POOR SERVICE!!!
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anton (@anton31318751) reported@virginmedia Ok thanks but that still doesn't help me and now I am just not able to do anything and don't even know for how long if it's a couple a whole day or a few days anyway have a good day
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Our Family (@jraminsaab) reported@virginmedia I tried to call yesterday and the automated system cut me off as I do not have a Virgin account number. As I said, I am going around in circles. It would be helpful to have a direct number to call as I am not willing to waste time on a system that does not help non customers.
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Mo (@Mahamoud69) reported@virginmedia Well this not good enough. I’m working from home and I cannot wait until 3pm for the issue to be fixed. This is impacting my work, is there anything else you can do?
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simon gillott (@gillykite) reported@virginmedia @GeorgeGillott maybe you could explain better! I am livid with the poor service from these guys.
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anton (@anton31318751) reported@virginmedia Yes I have been informed but that's not the point and it's the same thing all the time virgin just apologize and carry on doing the same thing what if ai needed the internet today for important issues apologies don't help me
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⚫Stephen Hester (@stephenhester28) reported@virginmedia I have recieved no notification whatsoever, your Service Checker had nothing showing in the way of planned Works, this is not good at all.