Virgin Media Outage Report in Langford, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Langford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Langford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Langford, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Bedford, Biggleswade, Flitwick, Dunstable, Shefford, Biggleswade, Henlow, Letchworth Garden City and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Langford, England
Latest outage, problems and issue reports in Langford and nearby locations:
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia do you have a permission form that can be sent /emailed to give me permission to talk to you on behalf of my mum who is unable to communicate with you. I wish to cancel her tv package.
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
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Paul Clayton
(@PaulClayton25) reported
from
Hitchin, England
@virginmedia #virginmobile last night I was disgusted in your customer service when talking on phone. So you advised me to use the messaging service, what a great service.
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream raised £290 quid for the NHS tonight before the @virginmedia internet cut out with 5 games to go. Everyone was class getting involved. Will try to complete tomorrow.
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia You internet is down in the Stevenage area again
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Ryan wells
(@WellzyRM84) reported
from
Dunstable, England
@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia please stop including me in your responses to other people's problems
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Angell812
(@Angell8121) reported
from
Stevenage District, England
The staff @virginmedia are so rude. Called to renew my package and was dealt with appallingly. Offering extortionate prices for a lesser package than I already have. Virgin are clearly not interested in keeping their loyal customers. Looks like it’s back over to Sky.#virginmedia
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia Which validates my point that Virgin don’t give a damn about their existing customers and are willing to lose them.
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Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia Thanks for the reply, 40 mins on hold to the call centre, the network connection had been lost, was talked thru resetting it. All working now.
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream planned all day tomorrow with no issues all week. Current internet status: ****** with no signs of improvement. Thanks @virginmedia
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Martin Sloan
(@MrMartinSloan) reported
from
Stevenage District, England
@virginmedia when’s your messaging service back available. I’m waiting to find out how I can end my contract? because it’s become so expensive but can’t get through on the phone and now can’t even use the messenger service
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Angell812
(@Angell8121) reported
from
Stevenage District, England
@virginmedia I would of preferred to stay but your advisor was not helpful at all and wasn’t interested in keeping me as a customer. I guess we will see if someone rings or not.
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia very unhappy with your mobile team this evening!! Yes I failed my security questions but you wasn’t willing to help me and my query, I even asked for a call back and you said no!! What company doesn’t offer call back service!! Very disappointed🤬#badcustomerservice
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia neighbours and myself are having problems with our tv and internet but your web test and web status says nothing wrong . MK43 9BS area . Tv channels and internet intermittent
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simone
(@Simownmatthews) reported
@virginmedia Hi, I would like to cancel my wifi. Im too buys to be on the phone talking, is there a live chat option I could have please?
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Rachael Smith
(@rainbagel) reported
@virginmedia Want to cancel my contract. I started talking to your bot on WhatsApp but it stopped responding 2 hours ago 🙄
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Anne Davis
(@IHTP67) reported
@virginmedia dialling your team currently been on hold for 25 mins not spoken to anyone. Trying live chat at the same time get a bot who wants to use WhatsApp. I want to use my laptop and chat with an agent Going around in circles unhappy customer here.
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AndyBoldBoy
(@AndyBoldBoy) reported
@virginmedia Why in good name of holy **** does my internet keep cutting out constantly? If you offer me a new wifi hub i'll go berserk, just let me get the internet service I pay for, get it sorted ASAP you gremlins.
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Wesley Fry
(@Wesfryday) reported
@virginmedia I’ll be switching service suppliers, far quicker and won’t be treated like dirt
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Bob Slaymaker
(@Bob_Slaymaker) reported
@virginmedia Been on hold for over an hour and just got cut off.l again. Second time this week. Absolute shambles of a company. Loyal customers = cash cows. I’ve always been happy with the service and product for the last 15years but enough is enough.
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Gillian Jones Designs
(@GillAJones) reported
@virginmedia Yes, it is resolved. What I am concerned with is that this is a policy that @virginmedia put in place and no one in the organisation seems to understand why that was a bad idea.
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marc
(@bighandsmassuer) reported
@virginmedia I’ve done it through the app, it doesn’t really give me a better deal, tells me to talk to somebody! I was three weeks with slow running internet due to a faulty router, took that long to sort
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A J N 🇺🇦🏴🇮🇪🇪🇭
(@AJN1967) reported
@virginmedia Not waiting another 1hr+ Shocking service
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AndyBoldBoy
(@AndyBoldBoy) reported
@virginmedia I'm sorry but you offer the worst service imaginable, Constantly sending out new Routers which work for 2 months to keep us from leaving just to nuke our internet off the face off the earth, Horrible service