Virgin Media Outage Report in Langford, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Langford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Langford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Langford, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Letchworth Garden City, Hitchin, Dunstable, Flitwick, Stevenage, Saint Neots and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Langford, England
Latest outage, problems and issue reports in Langford and nearby locations:
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia And to re-emphasise what I’ve said countless times before; you’re wasting peoples time, because you don’t tell them that it is your router that causes most of the problems. Can’t believe @Ofcom allow this.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Banksy
(@seank1979) reported
@virginmedia I am waiting 3 days to get my issue sorted via your whatsapp page....still waiting!!
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kyri michaels
(@BJack292414) reported
@virginmedia calling waiting for 40 minutes and hung up, complete waste of time, do not recommend to anyone, easy to call when you buy so@ething, but not for help #virginmedia
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Mark
(@mpgf1973) reported
@virginmedia why is your customer service/WhatsApp support so poor. Am stuck in a never ending infinity loop waiting for someone to confirm a contract change
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Navnit Punj
(@coolnavnit) reported
@virginmedia While speed issue is sorted for now, I don't quite understand how you've arrived at the bill amount for next month, following my speed upgrade. Can you please explain? I've sent an email for the same.
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Rob Halstead
(@rphalst) reported
@virginmedia @virginmedia you still haven’t connected my broadband (waiting since Sept 21). You also haven’t responded to the complaint I made in Nov 21 (C-261121750). Can anyone get back to me??
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show me the sunshine 🌞☀️😘
(@lopinto1976) reported
@primevideouk Why does my Amazon prime account not allowing me to play films and saying - Your device is connected to the Internet using a VPN or proxy service. Please disable it and try again, my ISP is Virgin media and i have no VPN software on my computers or a VPN router in my house?
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RH
(@r_huskins) reported
@virginmedia Over the weekend something changed, now I get constant lag while gaming. It's happened before and it was an issue for a lot of people around AL3. Broadband is not working properly, please help.
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caroline dawkins
(@cazzybobx) reported
@virginmedia I spoke to someone this morning as my bill will be going up by £8.50, they said to me "oh well that's life"!! shocking. I have been a customer for as long as I can remember.
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Chris Hollands
(@Ipunchedalion) reported
@virginmedia Yes, and it’s beyond ridiculous now. A manager just hung up on me too. How do i cancel my contract? I can’t continue to do business with a company who lies to me every single time I contact them and penalises me for following their bad advice. VM are the absolute worst
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john morgan
(@johnmor65111412) reported
@virginmedia As you are aware, stated in the previous conversations which you clearly are not paying any attention... I'm am experiencing problems with both wire & wireless. Clearly not paying any attention to your customers what so ever #Useless #sorttheproblem #shitvirginmedia