Virgin Media Outage Report in Langford, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Langford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Langford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Langford, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Flitwick, Bedford, Henlow, Biggleswade, Shefford, Dunstable and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Flitwick |
Internet | |
| Stevenage |
Internet | |
| Bedford |
||
| Henlow |
Wi-fi | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Langford, England
Latest outage, problems and issue reports in Langford and nearby locations:
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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Chanders
(@chanderson76) reported
from
Stevenage District, England
@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia my WiFi is down and on service checker it’s says no fault, I try to do the test but the website crashes after clicking “test” button.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@gashead @virginmedia Bizarre that it’s not actually Kelly causing an issue yet they’re being very helpful for me! Unfortunately not sorted! Honestly lost all faith in it being resolved. Never had such an issue trying to get an answer from a company. Hope you get sorted too!
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Weanie4🇬🇧🏴
(@Weanie4) reported
from
Stotfold, England
@virginmedia why do you advertise high broadband speeds yet I never get over 17mbs more often in single figures, whenever I phone up it improves for 24hrs, your helpline is a waste of time and I regularly get outages as well, as in most days
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Matt Adcock
(@Cleric20) reported
from
Hitchin, England
@virginmedia I’ve been a customer for almost 27 yrs with you guys - was being offered an upgrade to broadband…
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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gary jackets
(@garyjackets) reported
from
Biggleswade, England
Well done @virginmedia 2 yes 2 hours on hold to cancel my account and YOU put the phone down on me !
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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Sian Milner
(@sianhelena_m) reported
from
Hitchin, England
@virginmedia Is anyone actually reading my tweets… I’ve called 10+ times and no one seems able to help!? Apparently no one here can either…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gurvinder Randhawa
(@Guvi_Singh1) reported
@virginmedia so annoyed tonight the service is down in my area so i have to wait till 12:50am for my internet to come back online? Last week i let it slide that my connection cut off everynight at 12am for 4 consecutive nights but this has completely ruined another evening!!!!
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Suzanne 💙
(@SuziDo) reported
@virginmedia I have been ringing you daily about the mobile signal having disappeared in our home for the last 4 weeks on all 4 devices. Yesterday we discovered the mast half a mile away is surrounded by trees higher than it. Full signal next to it, none just past the trees. 1/2
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SarahellenK
(@sarahellenk1) reported
@virginmedia Can I still cancel the new mobile contract or is it too late? I only took it out because your Virgin Mobile colleagues told me I could keep my ntlworld email account with a sim only mobile deal.
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Ghost💀🇨🇩
(@Sskrr93) reported
@virginmedia absolutely **** ffs how is my calls n internet not even working, pieces of **** swear to God I’m switching kmt
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SarahellenK
(@sarahellenk1) reported
@virginmedia I haven’t been in touch, I crucially asked for the account not to be closed down. Nobody can send me an email on it, emails can’t be sent from it. I can still see emails in it, and hopefully find old inbox emails. But only before June 6th. Please, please don’t delete the inbox.
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becca
(@beccehjane) reported
@virginmedia I just want to notify you that I’m moving address, I’ve used your chatbot 3/4 times now - filling out every detail for the result to be to wait for an agent that never comes? How else can I notify you without having to ring and sit in a queue too
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Khadijah
(@kadz_x) reported
@virginmedia you honestly have the worst wifi in all the lands, what are people paying you for??!!
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james taylor
(@jtwest66) reported
@davemorrissey64 My box is recording BBC1 for god sake, I’m expecting a phone call from my elderly mum saying there’s something wrong with her Virgin Media box. BBC have this problem every year with Wimbledon!
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Ant
(@Ant_F1_Fan) reported
@virginmedia 1/2 I can never get hold of anyone on the phone nowadays, which seems to be the only way to escalate, queues are endless & I even tried the ‘leaving’ option with no success. The chat option has been useless and the actual cause of my complaint ignored.
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David
(@dasp95) reported
@virginmedia There was nothing to be made clear. I made the complaint @ 3pm today & was told I will get a response in 5 business days. So on top of the absolutely poor service, U have also managed to close my unresolved complaint & are now asking ME to make contact to reopen it? Unbelievable