Virgin Media Outage Report in Royston, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Saint Neots, Biggleswade, Letchworth Garden City, Cambridge and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Wi-fi | |
| Saint Neots |
Wi-fi | |
| Biggleswade |
TV | |
| Letchworth Garden City |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia how do I cancel a technician appoitment tomorrow
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia Many a time! There is a problem with the lines in the road, which I understand takes time, but it’s been months and months. I have asked for compensation which I wil not get until the problem is fixed, which is ironic.
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ѕρє¢ιαℓ к ( ˘ ³˘)♥
(@itskatielclark) reported
from
Langford, England
Hey @virginmedia I’ve been trying so hard to cancel my contract with you. Please just let me go so I can transfer my number to @VOXI_UK thanks 😂😂👏🏼
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Trussells butchers
(@TrussellsB) reported
from
Hitchin, England
Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia why is it so hard to make a complaint and get compensation from your company!! No phone line for years, poor tv service for months, and terrible customer service...I’m still waiting for my call back!! I refuse to ring and be on hold for hours AGAIN!!
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia existing customer with you for quite a few years paying £139. Same deal Black Friday being offered only £79 wtf. You are shafting loyal customers
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amanda manning
(@scottsgirls25) reported
from
Hitchin, England
@virginmedia I have been on chat for over 90 min trying to ask your agent why an issue in my area is still not resolved. Your agent has taken two hours to tell me there is no fault reported yet it is shown on your website and basically called me a liar. 😡
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia Thank you for your reply. The packages available are always in biased towards the new customer. Friends have contact me today to say the only way to get a good package is to threaten to leave. Which makes me feel like a prize idiot rather than a valued customer.
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Katy Edgecombe
(@Edgey_katy) reported
from
Sawston, England
@virginmedia I have logged a complaint and was told the complaints department would call in 2-3 working days. That was 9 days ago!
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Dicko
(@MDQPR) reported
from
Letchworth Garden City, England
@virginmedia No problems listed. I have just not been given my new channels, or internet speed ordered. Engineer let me finish the new box install.🙄
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Amy
(@_amycollins) reported
from
Stevenage District, England
Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Trying to get through to @virginmedia is so pre 1990 !! I just want to talk to a Damn human !!
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.
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Rhiannon Lewis
(@RLewisTeacher) reported
from
Hinxton, England
@samcharters @virginmedia Their as bad as BT clearly!!!!
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CMcC
(@scotinhitchin) reported
from
Hitchin, England
@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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Mark
(@NormskinutsMark) reported
from
Hitchin, England
@virginmedia Gave up on the message service and rang you. WiFi signal keeps dropping even when in same room as the router. No signal upstairs. Virgin booster installed. Box was tested and found a fault. Reset. Will keep an eye.upgraded faster speed paying a lot expect better
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Maz
(@Mazeda_B) reported
from
Royston, England
@virginmedia Funny enough that’s the same thing two individuals told me over the phone and made me explain the issue multiple times! @virginmedia clearly don’t value existing customers.
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Lord Matthew Crawley
(@kendellcrawley) reported
from
Saffron Walden, England
@virginmedia I don't think I reached out to you. Just annoyed about how you treat loyal customers
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Smith
(@AndrewS30714621) reported
@virginmedia Not fixed it very well. Down again completely St2 8ds
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Belazor
(@Belazor) reported
@virginmedia Any word on when this is actually fixed? I can’t run a test on my services as your service status page is down. In the mobile app, when it works, says the issue will be fixed 4 hours ago but that’s not true. You put up the price but make service worse.
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Dr Eram Ashraf
(@eramash) reported
@virginmedia Not working and 150 is also down
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murtadha alshemery
(@MurtadhaAlfatih) reported
@virginmedia Network is down from Luton
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🦁🦁B6🦁🦁
(@beefavfc1983) reported
@virginmedia broadband gone and your status page is not working. When will it be working again in po16 area
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PibblyDibbly
(@Pibblydibbly) reported
@virginmedia @O2 Between the pair of you I pay £100+ a month, every month. If I don't fully pay, you bill me a penalty charge, if I don't pay, you disconnect me. You are providing an equally very poo service that isn't that cheap. Are you going to apply automatic discounts?
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Mrgregles
(@Mrgregles) reported
@InTheLittleWood @virginmedia Seems their whole network across the country is down man. I doubt any of us will be getting internet for a while!
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Bnji
(@idinahuiboi) reported
@virginmedia Still down :(
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Matt
(@Cordy17x) reported
Wonder if @virginmedia are gonna reimburse people for their shite service and the fact people are having to use their data instead…
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Chris McCullough
(@journo_chris) reported
@virginmedia Broadband and TV down in BT38. Thought this was sorted @virginmedia