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Virgin Media outages and service status in Peterborough, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Peterborough, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 30, 12:56 PM GMT+1.
  • 60% Internet (60%)
  • 40% Wi-fi (40%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Peterborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peterborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Peterborough, England

The most recent Virgin Media outage reports came from the following cities: Peterborough.

CityProblem TypeReport Time
Peterborough Internet 5 days ago
Peterborough Wi-fi 5 days ago
Peterborough Internet 7 days ago
Peterborough Internet 9 days ago

Nearby cities with recent reports

Peterborough

3 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Peterborough, England

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • simonworsfold78
    Simon Worsfold (@simonworsfold78) reported from Peterborough, England

    @virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !

  • david_harman_uk
    David Harman 🇪🇺 🐸 (@david_harman_uk) reported from Peterborough, England

    @virginmedia No TV or internet, I've registered my outage

  • Michael73942063
    Michael Butler (@Michael73942063) reported from Glinton, England

    @davidmellie1970 @bradxLUFC @virginmedia Thanks but this only works if you have a virgin media package /account … i don’t as my email address was never conditional of this when i got the email address 23 years ago

  • Martin4Satan
    Martin (@Martin4Satan) reported from Peterborough, England

    Anyone else having intermittent issues with @virginmedia #Peterborough

  • Michael_Catling
    Michael Catling (@Michael_Catling) reported from Peterborough, England

    @virginmedia Who can I speak to regarding the Virgin TV app as I am unable to login to my account and your customer service won’t let me speak to an agent?!

  • FFBritBaller
    Rob Grimwood 🇬🇧 (@FFBritBaller) reported from Peterborough, England

    @virginmedia Turning it off and turning it back on will not fix this issue. I refuse to pay for a booster too, i pay enough each month for a sub-par service.

  • LOLRoadhouse
    Kirsty Wright (@LOLRoadhouse) reported from Peterborough, England

    @virginmedia Thanks guys. The complaint relates to my broadband. But it’s mostly about the service we’ve received from both the customer service team and the complaints team.

  • FlirtsForFood
    Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England

    @kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. Exactly the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!

  • PaulAllen007
    Paul Allen (@PaulAllen007) reported from Whittlesey, England

    @StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .

  • david_harman_uk
    🇪🇺 David Harman 🇪🇺 No Rules 4 Me (@david_harman_uk) reported from Peterborough, England

    @meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.

  • david_harman_uk
    🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England

    @SwindyMiller @virginmedia Error code V53 = Virgin will still be charging you for no service 🙄

  • kevwilson58kev
    kevin wilson (@kevwilson58kev) reported from Peterborough, England

    Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia

  • Sulcalibur
    Captain Suleiman (@Sulcalibur) reported from Peterborough, England

    @Armadilo69 @SkySports @virginmedia @SkyUK Mine is down too mate. Walking down the road yesterday looks like some clever chap has ploughed straight into the connection box down my street. 😩

  • JoshuaHepple
    Josh Hepple (@JoshuaHepple) reported from Peterborough, England

    @virginmedia Trying to cancel broadband and your online chat keeps timing out. I have cerebral palsy and only have limited computer access. Please be considerate I’m finding this very upsetting

  • katiema47326537
    katie lou (@katiema47326537) reported from Whittlesey, England

    No WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !

  • jbracemedia
    JB Photography (@jbracemedia) reported from Peterborough, England

    The absolute audacity your teams have @virginmedia. We rant up to cancel our package yesterday stating that your broadband is slow and your TV package is just repeated shows. They rang up earlier today offering new packages, dispite us already switching.

  • david_harman_uk
    David Harman 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England

    @wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.

  • TTBGYT
    JB Photography (@TTBGYT) reported from Peterborough, England

    @virginmedia any reason my wifi is going off every few hours??? Im fed up with your service constantly messing about with me. You are delivering none of your promises. DO NOT USE VIRGIN MEDIA

  • FlirtsForFood
    Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England

    @virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.

  • david_harman_uk
    🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, England

    After 10(ish) years, I was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty. I feel liberated.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Seren_7
    Seren 7 (@Seren_7) reported

    @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

  • TimeLord09
    Alexander Battine (@TimeLord09) reported

    @virginmedia Virgin Media Are your technicians aware of the Intermittent internet signal problem in the NP20 5HT area. Are your technicians trying to fix this problem. This problem has been going on now for a about two week. Alex B

  • TomJJarvis
    Tom J Jarvis (@TomJJarvis) reported

    @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

  • montesdeocapj
    Pedro Montes de Oca (@montesdeocapj) reported

    I need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.

  • nimohally
    Nim O'Hall (@nimohally) reported

    @virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person

  • Bigdeano88
    👑 NG Football 👑 (@Bigdeano88) reported

    Anyone else watching Sky Sports News on Virgin Media channel 509 having problems? The picture is flickering/bouncing and the text at the bottom is really blurry. Every other channel, including the other Sky Sports channels, is absolutely fine. Anyone else getting this? @virginmedia

  • scouse9000
    Darren (Dazza) (@scouse9000) reported

    @CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!

  • andybearz
    dEBT shredder (@andybearz) reported

    @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

  • ifoxy1977
    GunnerF77ox🦊 (@ifoxy1977) reported

    Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

  • irishguard1998
    UK veteran (@irishguard1998) reported

    @Magnoli23215778 @virginmedia They are terrible I left them years ago