Virgin Media Outage Report in Peterborough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Peterborough, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
Internet | |
| Peterborough |
TV | |
| Peterborough |
Internet | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Josh Hepple
(@JoshuaHepple) reported
from
Peterborough, England
@virginmedia Trying to cancel broadband and your online chat keeps timing out. I have cerebral palsy and only have limited computer access. Please be considerate I’m finding this very upsetting
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daza b
(@dazposhie) reported
from
Peterborough, England
@virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞
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Michael Butler
(@Michael73942063) reported
from
Glinton, England
@virginmedia That's right but I have not been a direct customer SINCE 2017 and was told as long as I use the account every 90 days I am fine. No notice is what I am disgusted by
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🇪🇺 David Harman 🐘 : Boris Behind Bars
(@david_harman_uk) reported
from
Peterborough, England
After 10(ish) years, is was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty, I feel liberated.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia 2/2 if you can’t provide service just say No don’t keep moving goal posts and do nothing till you get close to the next deadline
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Michael Butler
(@Michael73942063) reported
from
Glinton, England
@davidmellie1970 @bradxLUFC @virginmedia Thanks but this only works if you have a virgin media package /account … i don’t as my email address was never conditional of this when i got the email address 23 years ago
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🇪🇺 David Harman 🐘 : mustn't grumble!
(@david_harman_uk) reported
from
Peterborough, England
Seems @virginmedia are putting every obstacle in the way for people wanting to cancel the service, particularly if you're a #Pensioner, I had to ask numerous times before I got through to them
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🇪🇺 David Harman 🐘 : Boris Behind Bars
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia I resolves the "issue", by cancelling you services.
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@SwindyMiller @virginmedia Error code V53 = Virgin will still be charging you for no service 🙄
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@Garethg1982 @virginmedia That is exactly the same problem I have with my service, I've used the the #Virgin test on their site, it tells me my "Box" ISN'T EVEN connected 😬 #Hopeless
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Andy - M1NER
(@andytuk) reported
from
Whittlesey, England
@virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.
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only art.
(@hanterco1) reported
from
Peterborough, England
@virginmedia I will ask next years for phone number to contact service but that depends on Santa is he also lost contact with your customer services? Very bad to be desconct to outside world, anyone can read that ? Pleas put word or 2 make my day lost hope and interest to be answered
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Permission is not the problem it’s your third party availability as the work is scheduled for several different days and no one turned up! Frankly say “we cannot always provide as promised” advertise that statement. I don’t set dates you do and fail to act!
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🇪🇺 David Harman 🐘 : Boris Behind Bars
(@david_harman_uk) reported
from
Peterborough, England
After 10(ish) years, I was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty. I feel liberated.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Yes another complaint raised and they closed the same day saying resolved. To be frank your cheap outsourced call centres are typically fraud!
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🇪🇺 David Harman 🇪🇺 No Rules 4 Me
(@david_harman_uk) reported
from
Peterborough, England
@meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joel Procter
(@ohyeahJoelp) reported
@virginmedia hello virgin media you are the worst and I do not like you thanks, how are you choking my speeds at half past midnight, give it a rest
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Tired of the lies
(@y4x1t) reported
@virginmedia broadband has gone down once again- 6 days in a row now. And your website is down too, so the link I've been texted doesn't work. What nonsense is this?!!?
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Eneric Andre
(@EnericAndre) reported
@78n0body_ @virginmedia you cant use your mobile with 4g lr stuff like that ? could help a bit
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cjmr🏴
(@cjmrfn) reported
@virginmedia why is your wifi so ******* ****, my wifi goes off once everyday sometimes more and all you can do is link me your website saying there’s nothing wrong...may aswell use my hotspot off my phone your wifi is ASSSSSSSSSSSSS.
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me
(@Millyinblack) reported
@virginmedia there are problems with your link on website I can’t access emails or account
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Sam Caunt
(@SamCaunt) reported
@virginmedia Do you have no conscience? Text does not work. Help screens no use when you have screwed up. If I find one of parents on amber pathway papers will hear of it.
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Nicholas Wingfield
(@TheWinNic) reported
@virginmedia without internet since Friday Morning! No answers from you! Login page is down! This is ridiculous!
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✨tiger millionaire✨
(@catladytopia) reported
@virginmedia I only had my new broadband installed this week and am already having trouble staying connected.
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Zareen
(@zareen_rafay) reported
@virginmedia took time off work and waited 12-4 for an engineer to try to fix this god awful broadband!! No engineer!! No call!! Complete joke! I’m sick of holding on a 45 min wait and need someone to contact me ASAP!!
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Paul Jobe
(@PJDS58) reported
@virginmedia Internet not working for hours, your apps are not working are you having problems? Cos I certainly am.