Virgin Media outages and service status in Peterborough, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Peterborough, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 24, 4:28 PM GMT+1.
- Internet (46%)
- TV (46%)
- Wi-fi (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Peterborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peterborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Peterborough, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough
|
Internet | 1 day ago |
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Peterborough
|
Internet | 3 days ago |
|
Peterborough
|
Internet | 3 days ago |
|
Peterborough
|
Wi-fi | 5 days ago |
|
Peterborough
|
Internet | 7 days ago |
|
Peterborough
|
Internet | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Virgin Media Issues Reports Near Peterborough, England
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Ranjith Mahamani (@consultphysio) reported from Peterborough, England@virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2
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daza b (@dazposhie) reported from Peterborough, England@virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞
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graham palmer (@docgpalmer) reported from Peterborough, England@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
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Official Trainspotting Peterborough (TTBG_YT) (@TTBGYT) reported from Peterborough, England@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
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Michael Catling (@Michael_Catling) reported from Peterborough, England@virginmedia Who can I speak to regarding the Virgin TV app as I am unable to login to my account and your customer service won’t let me speak to an agent?!
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scott worsfold (@scottworsfold) reported from Oundle, England@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
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Official Trainspotting Peterborough (TTBG_YT) (@TTBGYT) reported from Peterborough, England@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
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cathy (@TrueloveCathy) reported from Peterborough, England@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
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David Harman : Follow me on Gab. (@david_harman_uk) reported from Peterborough, England@virginmedia Done that 1st, as a matter of course,, but it affecting #Apple & #Android. It No problem, I'll just not use it.
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Donna Ireland (@Mum2fifteen) reported from Stamford, England@virginmedia any known issues with broadband in SK postcodes? My internet isn’t working
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katie lou (@katiema47326537) reported from Whittlesey, EnglandNo WiFi , can’t send you technician out till between 8-12 tomorrow and customer service staff out you in silent hold for 10minuets !! thanks again @virginmedia for awful service !
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David Harman 🏴🇪🇺🌍 #Rejoin (@david_harman_uk) reported from Peterborough, England@Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!
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Andy - M1NER (@andytuk) reported from Whittlesey, England@virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.
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Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England@virginmedia your customer service is a joke. £33.50 for the last 12 months package and now you want to charge me £74, then reduce down to £57 FOR THE SAME PACKAGE. This is vile especially during a pandemic when so many people are struggling.
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Michael Butler (@Michael73942063) reported from Glinton, England@virginmedia That's right but I have not been a direct customer SINCE 2017 and was told as long as I use the account every 90 days I am fine. No notice is what I am disgusted by
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Kaylea: Will Flirt For Food (@FlirtsForFood) reported from Holbeach St. Johns, England@kelst170 @virginmedia Oh I did. I’m leaving on 11th December and going with sky. More or less the same package at under £30! Proves there’s no point in being a loyal customer with @virginmedia !!
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Matt Dickings (@MattDickings) reported from Peterborough, EnglandWhatever the issue was with @virginmedia mobile network it's fine now. Did @richardbranson need to borrow 10p for the meter
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Ranjith Mahamani (@consultphysio) reported from Peterborough, England@virginmedia Permission is not the problem it’s your third party availability as the work is scheduled for several different days and no one turned up! Frankly say “we cannot always provide as promised” advertise that statement. I don’t set dates you do and fail to act!
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🇪🇺 David Harman 🐘 : Boris Behind Bars (@david_harman_uk) reported from Peterborough, EnglandAfter 10(ish) years, I was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty. I feel liberated.
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🇪🇺 David Harman 🇪🇺 (@david_harman_uk) reported from Peterborough, England@zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carrie (@IamCarrieagain) reported@virginmedia You turned off my router remotely and you can turn it back on until I am well enough to deal with trying to set up the new one. Thought of indirect discrimination under EA 2010? How about the fact your were not up front about your service changes/consequences too?
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Vicky Leigh (@vickiferris) reportedTry to speak to customer services to confirm what is happening. Ask for a call back. They will not. They tell me I should have had a new box already (the wrong one). To me means the envelope or new 360 box has not been actioned despite being told it has been (6) @virginmedia
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Carrie (@IamCarrieagain) reported@virginmedia No, you absolutely don't understand. Leave me alone. Maybe I will be well enough at some point in the future to sort this. Maybe not. Your treatment of disabled people and your withholding of key information to a customer is disgusting. I'm cut off now, thanks.
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Me. Iam...... (@MCCsboy) reported@skytv has the WORST customer service possible - I advise everyone against using this service. Choose @virginmedia. Told @skytv agent x3 times to speak to manager - request refused! Rubbish products that do not work! Cancelling the lot!
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Shannon Morley (@ShannonGMorley) reported@Art71Rachael @virginmedia I didn’t get a tea or coffee the other day, slowly, then quickly morphed into a murder-y snit. I now have to own yet petty little addiction (add: internet and TV). Damn you Big Cable, Big Tea, Big Coffee! 😵💫
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Dave (@DaveWW1877) reported@virginmedia Complete joke of a company, ongoing complaint since the 30th March Promised a Backs transfer for the compensation, chasing for over a month only to be told Backs not working, but the best is cheque refund posted today please allow 45 days for delivery. 🐌 Mail Joke
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David Cooper (@TeessideDCooper) reported@virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.
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RosyPosy 🌹 (@RosyPosy_kitteh) reported@IamCarrieagain @virginmedia .@virginmedia truly shame on you, do you realise how difficult it is for disabled people to be without the internet, unbelievably bad practice, and after the difficult time you also gave to my elderly Mum I’m glad not to be a customer too, if this is the way you provide a service.
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zed #davidjtwt (@ZedwozFlamed) reportedit’s called virgin media because it ******* sucks
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Vicky Leigh (@vickiferris) reported@virginmedia Fingers crossed for Wednesday and Saturday and hopefully not more broken promises. @virginmedia need to send me all the transcripts because I cannot wait to go through them.