Virgin Media

Virgin Media Outage Report in Hemingford Grey, Cambridgeshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hemingford Grey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hemingford Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hemingford Grey, Cambridgeshire, England 02/20/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hemingford Grey, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge and Saint Neots.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge E-mail
United KingdomCambridge Internet

Community Discussion

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Virgin Media Issues Reports Near Hemingford Grey, England

Latest outage, problems and issue reports in Hemingford Grey and nearby locations:

  • alliorton alliorton (@alliorton) reported from Milton, England

    @martinsaxby @virginmedia They claim some are shit on the website but when I dialed 150 and pressed all the buttons it said they were all closed and hung up. So much for #workingfromhome 😔

  • SamuelCoverdale Samuel Coverdale (@SamuelCoverdale) reported from Great Shelford, England

    @virginmedia can you have someone look at CNBC 613, seems to have a problem with the ticker. (Also, when can we get cnbc and cnn in HD).

  • tombowran Tom Bowran (@tombowran) reported from Willingham, England

    @virginmedia i need you to call me. No internet is unacceptable when we’re all working from home. Making it impossible to find a phone number to also get help is also a joke.

  • SJE1981 Stephen Edwards (@SJE1981) reported from Cambridgeshire, England

    @virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now

  • LordyGibs Matthew James (@LordyGibs) reported from Cambridgeshire, England

    @virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.

  • LordyGibs Matthew James (@LordyGibs) reported from Cambridgeshire, England

    @virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.

  • GarethIain Gareth Iain (BrewWeasel) (@GarethIain) reported from Cambridgeshire, England

    @virginmedia is the hands down the worst broadband provider I’ve ever encountered

  • SmartSacks Victor Sacks (@SmartSacks) reported from Brampton, England

    @vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia you are not working again.

  • sukishar Suki Sharples 🕷 (@sukishar) reported from Cambridgeshire, England

    @virginmedia Again no internet in CB1! Terrible service...

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia No, I get my bill every month month via email it’s never been an issue in the past

  • JoeWalla23 joe waller (@JoeWalla23) reported from Histon, England

    @virginmedia still trying to actually speak to customer service since before XMAS! being ridiculously overly charged every month for calls it’s impossible for me to make as I haven’t got a house phone! Horrendous service!! This month £117!

  • JayDThePlumber JayD the Yiddo (@JayDThePlumber) reported from Cambridgeshire, England

    @virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    So good to know @virginmedia is down again.

  • NikkiMentoring NIKKI STOCK | Mentor| Marketing|Networker| (@NikkiMentoring) reported from Fenstanton, England

    @zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.

  • ElaineFTans Elaine Freeman (@ElaineFTans) reported from Saint Neots, England

    @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

  • harmsy Andrew “2 m away” Harmsworth (@harmsy) reported from Oakington and Westwick, England

    Virgin Media. Two words synonymous with Customer Disservice.

  • MarkLittlewood Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    Wtf @virginmedia don't reboot my router while I'm in the middle of a game

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kyle_alisonkyle Ali (@kyle_alisonkyle) reported

    @phuyal_mukunda @virginmedia I’m having the same issue, waiting since Christmas Eve.

  • Wenxue2222 Brigantian in Exile (@Wenxue2222) reported

    @virginmedia There is simply no signal coming into the box. Wire or wireless won't make a difference. There is no point contacting your team because all your online checks say wait 24 hours - and of course by then it's back again - only to go down again 24 or 48 hours later.

  • voxymistress Voxy (@voxymistress) reported

    @virginmedia @Retired_Trucker This isn't helpful to him, he cancelled everything back in November, so phoning would cost stupid amounts. Why does your company not have an email for customer support?

  • DhanukaVin Vinay Dhanuka (@DhanukaVin) reported

    @virginmedia That doesn't explain anything. You claim to have had an 'outage' for the just 5 weeks. Outages are temporary and last a few hours. This is simply neglect and failure to honour your contractual obligations. How does your company think service like this is acceptable?

  • Erin_G_81 Erin Gilmour (@Erin_G_81) reported

    @virginmedia A price hike and 3 hours on hold. I am beyond disappointed!! You need to treat your loyal customers better. Once my contract is over I am out!!

  • AyoAmal 🍃 (@AyoAmal) reported

    @virginmedia has to be the worst broadband. This piece of trash drops every 2 minutes, it’s ******* shambles. Overcharges ******** out of you, I might as well buy a ******* lebara phone contract and hotspot that at this ******* rate.

  • princesgambit mari 🌻 (@princesgambit) reported

    @virginmedia hi, i keep trying to sign into my virgin media acc and it wont let me nor lets me change the password. Any help?

  • Wenxue2222 Brigantian in Exile (@Wenxue2222) reported

    @virginmedia Day after day this week of watching the box go through it's 'trying to reconnect' cycle. Was fine though yesterday afternoon for a few hours. Clearly it's being switched on and off externally for some reason but that does not help me here trying to do my job on a phone hotspot.

  • lucky_lukz lucky lukz (@lucky_lukz) reported

    @virginmedia I had no telephone service for over 5 months. Yet I still got billed. I had no reliable internet for 3 months yet I got billed. I had over 3 engineer home visits, no one could resolve the issue. Mainly due to the wrong works order being in place. In the end I was forced to cancel

  • swinders Stephen Swindley (@swinders) reported

    @Gadgetoid @Average_Maker @virginmedia Can't really complain about the broadband performance, moved 6months ago and stayed with VM, paid less per month and not had any real issues while WFH. My discounts end at the end of the year but there is no competitive alternative at a sensible price.