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Virgin Media

Virgin Media outages and service status in Hemingford Grey, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Hemingford Grey, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 20, 11:06 PM GMT+1.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 9% E-mail (9%)
  • 9% TV (9%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hemingford Grey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hemingford Grey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 23: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hemingford Grey, England

The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots, Cambridgeshire, and Hemingford Grey.

CityProblem TypeReport Time
Cambridge TV 3 days ago
Cambridge Internet 6 days ago
Cambridge Internet 6 days ago
Cambridge E-mail 7 days ago
Cambridge Internet 12 days ago

Nearby cities with recent reports

Cambridge

3 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hemingford Grey, England

Latest outage, problems and issue reports in Hemingford Grey and nearby locations:

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

  • HarryAldridge92
    Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England

    @virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks

  • lizziespeller
    Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia

  • MattyMaltbyX11
    Matty Maltby (@MattyMaltbyX11) reported from Cambridgeshire, England

    @virginmedia you should know that Leon working in CB5 Cambridge right now has single handedly just saved you a loyal customer on top packages & business package! After 20 years I had enough but he’s just landed you 18 months to see how you improve! Top worker, needs promoting!

  • keir_macintosh
    Keir Macintosh (@keir_macintosh) reported from Cambridgeshire, England

    @virginmedia We are new to virgin media and tbh it’s a bit crap. It needs to get better quickly. We are paying for fibre and have a few average service and super spotty service.

  • scaryscorpio
    Deirdre Creevey-Murphy (@scaryscorpio) reported from Cambridgeshire, England

    @virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money

  • ChrisRandWrites
    Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, England

    Would love to watch the new Spitting Image getting so much hype, but paying £6 a month for yet another streaming service, with the added privilege of having to bodge a cable from my iPad to watch it on TV because it's not on Virgin Media or PS4? No thanks. #SpittingImage

  • MarkLittlewood
    Follow @BoSConference it is better than me. (@MarkLittlewood) reported from Cambridgeshire, England

    @virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.

  • LizzieSagoo
    Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

  • fliss2210
    Fliss (@fliss2210) reported from Saint Ives, England

    @virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful

  • nleaney
    Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia completely lost broadband service in CB245xx. Not very helpful for those of us working from home. Are you able to provide any more details than your status page tells us: We have identified the problem and an engineer is on their way. Fix estimate: 18 November 15:00

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?

  • ChrisRandWrites
    Chris Rand (@ChrisRandWrites) reported from Huntingdon, England

    @virginmedia Nothing! I just wish you'd get rid of these magic support passwords nobody has. We just have to go through the charade on the phone of typing in random wrong codes until the system gives up. That's all. Thank you.

  • HORTONSpurs1975
    CHRISTOPHER HORTON (@HORTONSpurs1975) reported from Cambridgeshire, England

    @virginmedia your service is a shambles can't speak to anyone.. can't pay my bill...

  • rifaterdemsahin
    Rifat Erdem Sahin (@rifaterdemsahin) reported from Cambridgeshire, England

    @virginmedia how do i down grade the internet at home ?

  • AdamRPhoto
    adamrobertson.co.uk (@AdamRPhoto) reported from Godmanchester, England

    @virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Clinkyboy67
    Arron Clinkscales (@Clinkyboy67) reported

    @virginmedia Brilliant what a service ! Meanwhile no internet , no TV , no nothing and my wife's business hasn't stop ! REALLY

  • danny_9_morris
    Danny Morris (@danny_9_morris) reported

    @virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is

  • ZDangermouse
    Zoe Is Dangermouse (@ZDangermouse) reported

    @virginmedia pathetic service and customer service is non existent… bye 👋

  • JoeFarrugia
    Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reported

    Being messed up by @virginmedia. 1st we were never told the old box must be returned then they charge £90 for not returning it. Trying to get this sorted is such a hassle. You’re told one thing, nothing gets done then you’re told something else.

  • Foredeck99
    Foredeck (@Foredeck99) reported

    @virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.

  • soapyrct
    Sean Pearson (@soapyrct) reported

    @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.

  • ukaldo2
    aldo (@ukaldo2) reported

    @virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!

  • 43mccauley
    Stephen McCauley (@43mccauley) reported

    @virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay

  • ukaldo2
    aldo (@ukaldo2) reported

    @virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget

  • Houstie1886
    MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported

    @virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.