Virgin Media Outage Report in Hemingford Grey, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hemingford Grey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hemingford Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hemingford Grey, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Cambridge, Saint Neots and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Internet | |
| Cambridge |
Internet | |
| Huntingdon |
Internet | |
| Cambridge |
TV | |
| Saint Neots |
Wi-fi | |
| Huntingdon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hemingford Grey, England
Latest outage, problems and issue reports in Hemingford Grey and nearby locations:
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@PJandh @VirginRed It’s a valid point. We see plenty of offers to encourage new customers but we never seem to get ‘best value’ from @virginmedia unless we ring up and threaten to leave for a competitor.
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Fast2Host
(@fast2host) reported
from
Huntingdon, England
Currently there is a network outage with virginmedia effecting some of our services
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Oh and as I'm renting I don't have a Virgin Home phone or account number. So that was a couple of minutes wasted to be told that there are no problems.
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
Thank you @SkyUK for sorting out my broadband issues with Virgin Media! Looking forward to using a much more reliable and cheaper service! #winning
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Breckland Orchard
(@breckland) reported
from
Cambridgeshire, England
@virginmedia 30 mins on hold for your customer service.....
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Martyn Johnson
(@m1maj) reported
from
Girton, England
@Tay2001 @virginmedia Down for me (Cambridge area)
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Yeah, that website is wrong. Router says it can't connect to your network.
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Alex
(@blangry) reported
from
Cambridgeshire, England
@sharonodea @virginmedia I never thought I'd say this, but in glad 3 are running a decent service today otherwise I'd be totally stuffed.
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.
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Chloe Sparks
(@ChloeSparks9) reported
from
Cambridgeshire, England
@virginmedia my Wi-fi has been down all day and I got an email about half an hour ago saying it had been fixed but it hasn’t 💔
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The Fallen
(@pinski1_) reported
from
Cambridgeshire, England
@virginmedia Still down, your website is still wrong.
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Michelle D Harris - Social Media
(@michelledh) reported
from
Cambridgeshire, England
@tumness93 @virginmedia Same - every year I get a fix date since 2013 - over ultisation and old equipment ... but I get discount ... so tell them and log it all.
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
So happy to be connected back with @virginmedia! Never again am I going to switch to another provider, as all they do is give you empty promises! Thanks for having me back #VirginMedia
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia Text couldn’t help. Telling me to ring 150 😡
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Chloe Sparks
(@ChloeSparks9) reported
from
Cambridgeshire, England
@virginmedia No issues. I’ve restarted the router a few times and nothing
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@virginmedia I will do 👍🏽 I'm an idiot for leaving in the first place 😂
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Gareth Baldwin
(@GarethPJBaldwin) reported
from
Hemingford Grey, England
5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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Il Molino UK
(@IlMolinoUK) reported
from
Cambridgeshire, England
@virginmedia Dear #Virgin #Richardbranson .Your video of a speedy dog on skateboard does not reflect the service / customer care I have received from you. 5 months into my new phone and you still haven’t been able to sort out lack of access to my emails #hopeless
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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Daniel Quinn
(@danielagquinn) reported
from
Cambridgeshire, England
@virginmedia Every few months, I'm called by someone from Virgin "just calling to inform me of some new offers available to me as a special customer" etc. I've tried being polite I've tried being stern Now I just have to hang up on them Just stop already. If I want something, I'll call you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne keeble
(@wayne_keeble) reported
@virginmedia I’ve raised concern that your password requirements for virgin media are woeful. 8-10 characters with no special character. Making it easy for people to hack into customer accounts. When are you going to change this and protect your reputation? Amateurish!
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Nader Jegham
(@Naderjegham) reported
@virginmedia VM promised me a V6 Box but are not delivering. Promised to sort out an over heating router instead blamed poor wifi on work going on CR2 area. Fed up of paying over £90 a month for over 20yrs and I can’t get the help I deserve.
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Juri
(@gesichtzeintopf) reported
I think I’ll start a daily complaint thread listing companies whose customer service stinks. Today, we start with @DeutschePostDHL, @virginmedia and @RoyalMail. You all have in common that I will try my hardest to avoid your services in the future.
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ruth mills🔶
(@41below) reported
@virginmedia we had an engineer booked this afternoon to fix our landline, nobody showed up. No contact to say they weren't coming. Pretty poor service. Impossible to actually speak to anyone on your automated system. So now we've got to wait in again when we rebook
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bad girl summer 🤠💩💜🖤✋🌈🏳️🌈🏴
(@Melissnahhhhh) reported
@JohnnyDude1983 @virginmedia Oh I will be 27 hours and counting without internet or TV Fault or not That's crap
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Paul Rockett
(@PaulPaulrockett) reported
@virginmedia Hi managed to fix by resetting the password - thanks for coming back to me
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Blanca Sainz-Garcia
(@BlancaSainz2) reported
No wifi again since at least 1pm and no resolution till at least 9am tomorrow. @virginmedia this is second time this month. Do something about it!
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Jas
(@Jas_Krazyb) reported
@virginmedia Hi, I've been on the phone for a good few hours with different agents all still haven't sorted out this issue
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Kim Curran
(@KimeCurran) reported
My @virginmedia has been down all day and it says till 10.30. No TV to unwind after long day. 😭😭😭
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Jake scullion
(@jacub32) reported
Ive retweeted loads of people co plaining about @virginmedia and could have carried on for hours! Absolute worst internet providers out there! Our internet very rarely works and they do absolutely nothing other than try sell us boosters and say “we never guaranteed the speeds”