Virgin Media outages and service status in Hemingford Grey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Hemingford Grey, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 1, 11:37 AM GMT+1.
- TV (44%)
- Internet (41%)
- Wi-fi (7%)
- E-mail (4%)
- Total Blackout (4%)
The latest reports from users having issues in Hemingford Grey come from postal codes PE28 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hemingford Grey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hemingford Grey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hemingford Grey, England
The most recent Virgin Media outage reports came from the following cities: Cambridge, Huntingdon, Saint Neots, Cambridgeshire, and Hemingford Grey.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 2 days ago |
|
Huntingdon
|
Internet | 6 days ago |
|
Saint Neots
|
Internet | 7 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Hemingford Grey, England
Latest outage, problems and issue reports in Hemingford Grey and nearby locations:
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Rifat Erdem Sahin (@rifaterdemsahin) reported from Cambridgeshire, England@virginmedia how do i down grade the internet at home ?
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Victor Sacks (@SmartSacks) reported from Brampton, England@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England@Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.
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Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England@dcb72 @virginmedia I reckon it’ll be just before the point at which they’d have to pay compensation for the outage.
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Andrew “2 m away” Harmsworth (@harmsy) reported from Oakington and Westwick, EnglandVirgin Media. Two words synonymous with Customer Disservice.
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Nigel Leaney (@nleaney) reported from Willingham, England@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Scott Westron (@ScottWestron) reported from Cambridgeshire, England@virginmedia I’d love to meet you head of customer care. I have nearly ten years’ experience of being your customer - purely - because you are the only people I can get cable with. You have been consistently *awful* every single time that I have had the misfortune to need your help.
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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Jenacious_D (the D is a Tribute) (@Jenacious_D) reported from Cambridgeshire, England@virginmedia My internet is down. Rebooting the router hasn’t worked.
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Craig (@Jagercraig) reported from Saint Neots, England@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Petar Kralev (@PetarKralev) reported from Fen Drayton, England@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Martin Jones (@MHartleyJones) reported from Cambridgeshire, EnglandFor a while now, I’ve been dissatisfied with the performance of my elderly rented @virginmedia TIVO TV box. Tonight it ceased to function, so I phoned for a fix. I didn’t get a fix. Instead the operator tried to sell me a new one at extra cost. Not a happy bunny!
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Stephen Edwards (@SJE1981) reported from Cambridgeshire, England@virginmedia It's back on now. But had a loss of service for a whole day pretty much.
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Alan (@TheAlanSmith) reported from Cambridgeshire, England@KnownAsStiles @virginmedia I’m quite confident you could fix their problems.
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alliorton (@alliorton) reported from Milton, England@jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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Adam Moghadas (@Adam_CFLP) reported from Cambridgeshire, England@virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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Harry Aldridge (@HarryAldridge92) reported from Saint Ives, England@virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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cari_lou (@swlondonraised) reported@virginmedia And to top it off my data is so bad I'm having to stand by my window its actually laughable if i wasn't so bloody angry
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Simon (@cleggy1966) reported@virginmedia And another day goes by without any internet. Try to book an engineer appointment online and get ‘internal error’ What disgraceful service.
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Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.
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Ms.Davenport (@MsDavenport4) reported@VirginMediaIE just receiving Server error when trying to login to watch virgin media play. Any ideas? Is server down?
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Marifi (@me_marifi) reported. @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP
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Hg (@5555501z) reported@virginmedia Anyone else getting bad pixilation on itv2 atm
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adrian adrian (@adrianatkins196) reported@BBCTomEdwards @virginmedia London at its best a transport network that dont want customers.
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littlemisssunshine (@JulieFeronica) reported@virginmedia what's going on in CF14? The broadband is constantly dropping out. App is useless... always says there's nothing wrong until I check the hub, then it's an "intermittent signal". This is just woeful.
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Dave Banks (@DaveJBanks) reported@virginmedia what's the problem and how long is the fix likely to take please? (LE8)
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Mr Nash (@Nasher6328) reported@OliverGMcManus @virginmedia Under UK law (primarily the Consumer Rights Act 2015), broadband services must be provided with reasonable care and skill and be of satisfactory quality. A complete outage lasting 7 weeks is almost certainly a breach, giving you the right to end the contract and seek a remedy (like cancellation without penalty or a refund for the affected period). Virgin Media participates in Ofcom's automatic compensation scheme for total loss of service (no internet at all via wired connection). You should already be getting ~£10.34 per day automatically after the first 2 full working days of reporting the fault. This doesn't directly let you cancel penalty-free, but it supports your case.