Virgin Media

Virgin Media Outage Report in Hemingford Grey, Cambridgeshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hemingford Grey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hemingford Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hemingford Grey, Cambridgeshire, England 06/04/2025 02:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hemingford Grey, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Cambridge and Huntingdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Total Blackout
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hemingford Grey, England

Latest outage, problems and issue reports in Hemingford Grey and nearby locations:

  • jasonhelenmille Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @virginmedia poor poor internet again. No call back after 3 weeks. #btinternet

  • AmitP1992 Amit Puntambekar (@AmitP1992) reported from Fenstanton, England

    @IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.

  • ebuie Elizabeth Buie (she/her) (@ebuie) reported from Cambridgeshire, England

    Dear @virginmedia — you've cut me off a day early; I'm not moving house until tomorrow and was expecting to have service through the end of today. I don't find a customer service phone number on your website. Can you help? I'd be grateful!

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?

  • MattyMaltbyX11 Matty Maltby (@MattyMaltbyX11) reported from Cambridgeshire, England

    @virginmedia you should know that Leon working in CB5 Cambridge right now has single handedly just saved you a loyal customer on top packages & business package! After 20 years I had enough but he’s just landed you 18 months to see how you improve! Top worker, needs promoting!

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

  • keir_macintosh Keir Macintosh (@keir_macintosh) reported from Cambridgeshire, England

    @virginmedia We are new to virgin media and tbh it’s a bit crap. It needs to get better quickly. We are paying for fibre and have a few average service and super spotty service.

  • KTMGordo Gordon Brown (@KTMGordo) reported from Saint Neots, England

    Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

  • alliorton alliorton (@alliorton) reported from Milton, England

    @jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky

  • anjibennett Angela Bennett (@anjibennett) reported from Cambridgeshire, England

    @ALucieSmith @YodelOnline @virginmedia I left Virgin Media for BT in April and have had far less hassle, lower bills and less broadband problems.

  • ChrisRandWrites Chris Rand (@ChrisRandWrites) reported from Cambridgeshire, England

    Would love to watch the new Spitting Image getting so much hype, but paying £6 a month for yet another streaming service, with the added privilege of having to bodge a cable from my iPad to watch it on TV because it's not on Virgin Media or PS4? No thanks. #SpittingImage

  • danj2k Dan Jackson (@danj2k) reported from Cambridgeshire, England

    @virginmedia How ironic that you're advertising your broadband on the day that it's down for planned maintenance

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

  • MarcusDeaves Marcus Deaves 🍸 (@MarcusDeaves) reported from Willingham, England

    @virginmedia your customer service is a cheap, lazy farce. Your ‘new sim’ won’t work. You have NO telephone support and your website is designed to frustrate. You’re killing me. #NotAVirgin #VirgInTheBin #HangYourHeadInShame

  • HORTONSpurs1975 CHRISTOPHER HORTON (@HORTONSpurs1975) reported from Cambridgeshire, England

    @virginmedia your service is a shambles can't speak to anyone.. can't pay my bill...

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting

  • jay_atkins7 Jay Atkins (@jay_atkins7) reported from Eaton Socon, England

    @virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @virginmedia completely lost broadband service in CB245xx. Not very helpful for those of us working from home. Are you able to provide any more details than your status page tells us: We have identified the problem and an engineer is on their way. Fix estimate: 18 November 15:00

  • LizzieSagoo Lizzie Sagoo (@LizzieSagoo) reported from Swavesey, England

    @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cruff2011 justin carrington (@cruff2011) reported

    @virginmedia Says there are no issues. Its not the cabling as it comes back to life on its own but keeps happening. I work at home so need reliable broadband

  • therealfooksie Simon Fookes (@therealfooksie) reported

    @virginmedia That’s not acceptable when it’s your mistake that the service was disconnected.

  • cruff2011 justin carrington (@cruff2011) reported

    @virginmedia I use a mesh network so use the hub in modem mode but its been working fine up until recently and still get issues if i switch back to normal mode.

  • OmarsWor1d Omar (@OmarsWor1d) reported

    @virginmedia is a subpar service provider that you should stay away from. Just spent 3 hours on the phone only for them to hang up.

  • chriswigham Chris Wigham (@chriswigham) reported

    @virginmedia Yes it says there are no issues in the area. Router just constantly flashes green. No tech visits available until Tuesday. Totally unacceptable

  • yoksnod Don Skoy 🐈‍⬛️🏴󠁧󠁢󠁳󠁣󠁴󠁿🐾 (@yoksnod) reported

    @virginmedia No. You misunderstood. Believe it or not I actually received a reply to the complaint the next day. The day after I raised it. But I was TOLD over the phone that someone will apparently look into it and phone me. Who knows when. I'm now technically complaining about a complaint.

  • SarahESeaton Dr Sarah E Seaton 🏳️‍🌈 (@SarahESeaton) reported

    @virginmedia I want to have the cable that bring my internet into the house extended a little so it can be safely buried when I have my front garden redone. Can you help? It was left above the ground when it was fitted but very little slack in it.

  • TomQuante Tom Quante (@TomQuante) reported

    @virginmedia trying to move services to a new home with you is, as expected horrendous and over complicated. I want to leave, you’re terrible

  • cruff2011 justin carrington (@cruff2011) reported

    @virginmedia Its just cut out again. Prob with the "check my service" is a lot if the time it says no issue. You cant reoirt a fault without booking an engineer.

  • nbradshaw9 Neil Bradshaw (@nbradshaw9) reported

    @virginmedia And rang back explained situation...and operator hung up again...3rd time operators just hang up...