Virgin Media outages and service status in Hemingford Grey, England

Problems in the last 24 hours in Hemingford Grey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hemingford Grey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hemingford Grey, England

The most recent Virgin Media outage reports came from the following cities: Saint Neots, Cambridge, and Huntingdon.

City	Problem Type	Report Time
Saint Neots	Internet	2 days ago
Cambridge	Total Blackout	4 days ago
Cambridge	Internet	4 days ago
Cambridge	Internet	5 days ago
Cambridge	Internet	11 days ago
Saint Neots	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hemingford Grey, England

Latest outage, problems and issue reports in Hemingford Grey and nearby locations:

• 
  Matty Maltby (@MattyMaltbyX11) reported 10 seconds ago from Cambridgeshire, England

  @virginmedia you should know that Leon working in CB5 Cambridge right now has single handedly just saved you a loyal customer on top packages & business package! After 20 years I had enough but he’s just landed you 18 months to see how you improve! Top worker, needs promoting!

• 
  Stephen Edwards (@SJE1981) reported 14 seconds ago from Cambridgeshire, England

  @virginmedia It's back on now. But had a loss of service for a whole day pretty much.

• 
  Tom Bowran (@tombowran) reported 2 minutes ago from Willingham, England

  ironic that the hold music on @virginmedia ‘s “help line” contains the lyrics “please don’t let me down”. The very reason i’m calling for the upteenth time. 100 hours since i was promised a manager calling back in 48hrs, and 48hrs since they said it would only be another 24 hours

• 
  Dani Oliver 🏳️‍🌈🇪🇸🇬🇧🇯🇵 (@danoliverm) reported 10 minutes ago from Cambridgeshire, England

  @emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!

• 
  Andrew J. Brown (Making Footprints Not Blueprints) (@caute) reported 15 minutes ago from Cambridgeshire, England

  @virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.

• 
  Alan (@TheAlanSmith) reported 17 minutes ago from Cambridgeshire, England

  I can cancel my credit card. I’d much rather you’d spunked that everywhere. I can’t however *CANCEL WHO I AM*. ******* morons. @virginmedia

• 
  Nigel Leaney (@nleaney) reported 22 minutes ago from Willingham, England

  @virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing

• 
  Lizzie Sagoo (@LizzieSagoo) reported 28 minutes ago from Swavesey, England

  @virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)

• 
  Elizabeth Speller (@lizziespeller) reported 29 minutes ago from Cambridgeshire, England

  @pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia

• 
  Lizzie Sagoo (@LizzieSagoo) reported 29 minutes ago from Swavesey, England

  @virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?

• 
  Stephen Edwards (@SJE1981) reported 31 minutes ago from Cambridgeshire, England

  @virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now

• 
  Fliss (@fliss2210) reported 35 minutes ago from Saint Ives, England

  @virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful

• 
  Aman Coonar (@AmanCoonar) reported 37 minutes ago from Cambridgeshire, England

  @virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke

• 
  JayD the Yiddo (@JayDThePlumber) reported 38 minutes ago from Cambridgeshire, England

  @virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.

• 
  Follow @BoSConference it is better than me. (@MarkLittlewood) reported 40 minutes ago from Cambridgeshire, England

  So good to know @virginmedia is down again.

• 
  Gordon Brown (@KTMGordo) reported 42 minutes ago from Saint Neots, England

  Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔

• 
  Nigel Leaney (@nleaney) reported 42 minutes ago from Willingham, England

  @virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.

• 
  Lizzie Sagoo (@LizzieSagoo) reported 44 minutes ago from Swavesey, England

  @virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?

• 
  Lizzie Sagoo (@LizzieSagoo) reported 56 minutes ago from Swavesey, England

  @virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update

• 
  Adam Moghadas (@Adam_CFLP) reported 57 minutes ago from Cambridgeshire, England

  @virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Heneghan (@robheneghan) reported 2 minutes ago

  @virginmedia Thanks for being no help whatsoever? 3 days no internet but as usual you guys don’t seem to care. Shocking service as usual….

• 
  SalfordOriginal (@Salfordoriginal) reported 2 minutes ago

  @virginmedia Obviously a capacity issue and rate throttling going wrong!!!

• 
  Howard Borrington (@Howard1963OT) reported 3 minutes ago

  @JasonAlderwick @richardbranson Confusing though it is Jason, Richard Branson has never owned Virgin Media. He held a minority stake of roughly 10% and licensed the Virgin brand name to the business until the company was bought out by Liberty Global in 2013.

• 
  ✦Kael✦ (@SulKalra) reported 8 minutes ago

  @JackHansenFIT @drunkandcoding @InternetH0F You are aware that many companies take multiple measures to make it hard to cancel a subscription right? For example in the uk, virgin media is under fire for multiple cases of them actively blocking customers from cancelling their broadband so they could switch to something else

• 
  Will (@William_fleet_) reported 9 minutes ago

  @upmyallie This is why my mum left Virgin Media and went over to Vodafone; it is so much better, and we never have any issues.

• 
  Stevie K (@the_k_bizzle) reported 11 minutes ago

  @virginmedia Billing system apparently down but you've took a double payment from my bank card. If its reflected on my account fine, but customer service can't help as theyve got issues and online shows "Something went wrong"

• 
  Jet_Piranha🔞 (@Jet_Piranha) reported 12 minutes ago

  @virginmedia broadband has been down for 13 hours so far and the estimated fix is still 11 hours from now, what is going on?

• 
  Joe Makin (@joemakin86) reported 13 minutes ago

  @rokokoprufei @virginmedia And i have had 0 issues

• 
  Rebecca Réva (@AvaniEbony666) reported 20 minutes ago

  @virginmedia what the hell your broadband services, since id like to say a month after joining with you lot, I've had nothing but problems!! Sort it out or I will leave and sue you lot for failure to uphold your end of the terms in the contract

• 
  allie 💋 (@upmyallie) reported 22 minutes ago

  virgin media are so ******* ****, sorry but taking 3 days to fix a broadband fault is unacceptable when some people have to work from HOME