Virgin Media Outage Report in Hemingford Grey, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hemingford Grey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hemingford Grey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Hemingford Grey, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Cambridge and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Wi-fi | |
| Cambridge |
TV | |
| Cambridge |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hemingford Grey, England
Latest outage, problems and issue reports in Hemingford Grey and nearby locations:
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia can you help? Recently got broadband with you and my iPhone won’t stay connected
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Esther Robertson
(@Rosie_flute) reported
from
Cambridgeshire, England
@virginmedia Broadband and TV down again Can not get though on my he phone Any have any ideas what to do????? Please don’t ask me to reboot Tried that
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia for the last 2 weeks our Internet both cabled and WiFi has been ramdomly disconnecting. What is going on? Location: Cambridge. I'm paying for a broken service!
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@virginmedia I'm not even a customer anymore. They're a menace even for those of us who can't be scammed by them.
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Claire Dyer ⚯͛ ⁷
(@cdyer98) reported
from
Great Shelford, England
@virginmedia internet down in cb22 . system checker says nothing is wrong and fiancé is fast asleep (and knows all the passwords) so can’t get through to report the issue- usual 12.30 drop (5mins ish) happened and then it cut off completely at 4.20am
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
For a while now, I’ve been dissatisfied with the performance of my elderly rented @virginmedia TIVO TV box. Tonight it ceased to function, so I phoned for a fix. I didn’t get a fix. Instead the operator tried to sell me a new one at extra cost. Not a happy bunny!
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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Dani Oliver 🏳️🌈🇪🇸🇬🇧🇯🇵
(@danoliverm) reported
from
Cambridgeshire, England
@emmalouwillcox @virginmedia 😩 I’ve also been a victim in the past and their customer service is awful. Good luck!
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Mick Brown
(@Lord_Drainlid) reported
from
Cambridgeshire, England
@steveeejg It looks like to get a basic fibre service it might be around £25 and for higher speed from about £40 monthly. One test is will they charge to plug a home phone into a router and allow a landline no to be transferred? Virgin Media charges, putting the monthly rate up to about £55
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia Showing on the status page now (along with Cable TV outage)
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cj hubbard
(@ir_427) reported
from
Cambridgeshire, England
@virginmedia We're on M100 fibre. Speed isn't the issue. The issue is that whole thing stops working for no clear reason; no warning lights, no issues on the service check website. It takes out all the devices at once. And it's been getting worse since the bill increase was announced.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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Deirdre Creevey-Murphy
(@scaryscorpio) reported
from
Cambridgeshire, England
@virginmedia do you know if there if there are connection problems in the Cambridge area? We've been offline for about 45mins now. Done everything required, and nothing.
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Craig
(@Jagercraig) reported
from
Saint Neots, England
@virginmedia I’m not free from my awful contract with @VodafoneUK until 13/12/21, I’ve changed delivery date to be 11/12/21, but there’s nothing to say my contract will start then, can you help?
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Bertie Bird draws
(@Techno_boy_Gili) reported
from
Cambridgeshire, England
@virginmedia Fix time was by 15:00. Yea and now it’s 15:00 I have service. Convenient. This happens all to often. 5 plus hours of no service. Special after speaking with the customer service team about the so called service improvements. Where are these so called service improvements???
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Adam Moghadas
(@Adam_CFLP) reported
from
Cambridgeshire, England
@virginmedia please explain why I should be paying close to £100 a month for a service that seldom works? & why they don’t employ enough customer services operatives (do love a no one here please call back later message)! #profitoverservice #time4achange #intenselyfrustrated
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Martin Jones
(@MHartleyJones) reported
from
Cambridgeshire, England
@virginmedia claim on my ever-increasing monthly bill: “Looks like you’ve made some changes”. All I did was complain that their TV box wasn’t working. Still haven’t received the new one either. Customer service? Forget it.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband service outage in CB24 since 10.00am. Service status not showing any issues but equipment check is failing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Walking In My Purpose
(@ReaBaresHerSoul) reported
@virginmedia my Internet worked perfectly for 2 days and then the minute I cancel the engineer it stops working again
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Simon Terry
(@Bl4ckWinter) reported
@virginmedia it's a sad day for me,after being a virgin media customer for my TV Broadcast and phone for over 14yrs it looks like I have to look for a new provider since my package is £30 more than 12mts ago 🙁 @Virgin @richardbranson
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M A R I A
(@maria16maria) reported
@virginmedia We are having major connection issues! Everyday the internet is just cutting out. This evening it has cut out 5 times in the space of 2hours! Tried calling and automated system “ran a test” said it was going to text and nothing!!
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Jonathan L
(@JNJL1990) reported
@virginmedia tried to call numerous times, tried a online chat but just some stupid bot telling me to call again! I will just cancel the contract if I'm unable to talk to someone! Alot of offers knocking about atm!
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Tom Rea
(@TomRea1878) reported
@virginmedia On phone now for an hour listening to your hold music. No TV for evening and paying for a Wifi which is unstable and keeps cutting out! Get it sorted...awful through lockdown!
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Steve Cooper
(@coops_99) reported
@virginmedia What do I do????? Please just get an engineer round to sort it, this is getting stupid now, been over a week 😡
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James Aubrey
(@JimboUK71) reported
@virginmedia no, not particularly! Resetting the router is a daily chore, as various devices have connection issues. Almost want to give up!
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Nicöla Von Lemmium 💛💙🤟
(@Lemmy_is_god) reported
@MartinSLewis £38/mth Virgin Media for Fibre-optic upto 100mb broadband, been with them for 8yrs. Have to say, other than the odd outage and the previous modem wearing out, that I've not had any issues, speed is good at c70mbs.
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Andy Herrett
(@castlefacts1) reported
@virginmedia @ItsBigZuu @YUAFOfficial Work from home been running internet through iphone hotspot Avoid this company, they take your money and don't provide a service
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Danielle Jackman
(@Jackma4Jackman) reported
@virginmedia Hi there. I ordered last week, changed my mind the same day and cancelled. I keep getting messages and emails confirming my installation. I’ve spent hours waiting to get through to the call centre to confirm I’ve cancelled with no luck. Please help!