Virgin Media Outage Report in Brampton, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Brampton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Internet | |
| Huntingdon |
TV | |
| Huntingdon |
Internet | |
| Huntingdon |
Total Blackout | |
| Saint Neots |
Wi-fi | |
| Saint Neots |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brampton, England
Latest outage, problems and issue reports in Brampton and nearby locations:
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Fliss
(@fliss2210) reported
from
Saint Ives, England
@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia I told them repeatedly that I did not believe that a booster would work. Even when I would be required to pay for one. The speed at the hub as you can see in WiFi is poor so you tell me.
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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Jay Atkins
(@jay_atkins7) reported
from
Eaton Socon, England
@virginmedia trying to book an engineer to come out as my Internet has been down for over a week now and having no luck over the phone as it keeps cutting us off, can you help please.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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Gordon Brown
(@KTMGordo) reported
from
Saint Neots, England
Oh joy. Christmas Eve and @virginmedia has a fault that apparently won’t be fixed until 4 January. No TV or internet then this Christmas whilst stuck at home on my own 😢 ...although the service status page says ‘good service’ 🤔
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Amit Puntambekar
(@AmitP1992) reported
from
Fenstanton, England
@IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.
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Biggriffin
(@Biggriffin4) reported
from
Huntingdon, England
@virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia Still no broadband. We texted that number yesterday as advised - when can we expect to hear back? Do you have a customer service telephone number? I can’t find customer service tel number or online chat on your website?
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
@virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them
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Harry Aldridge
(@HarryAldridge92) reported
from
Saint Ives, England
@virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley McKenna
(@ceris57) reported
@virginmedia had a new router box installed last Friday because internet access rubbish. Wi-Fi worked a couple of days and has dropped out twice. No internet now for past couple of hours and I’m trying to work. What is wrong with your service? We pay extortionate fees for it!
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Favoured Peace
(@peace_favoured) reported
Working from home with no internet 😡 the most frustrating 2 days #virginmedia fix up
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Dazz285
(@Dazz285) reported
@virginmedia Not calling again as I have already logged the issue & await a return call as promised or lied to no doubt...
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Shax
(@Shak_47) reported
@virginmedia I've been given that link numerous times, it says there's problems, I've been told it would be sorted in 24 hours. It's been 3 weeks.
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Phil Wood
(@CoachPhilWood) reported
@virginmedia You said this last time. I called and it still hasn't been resolved. It's disgusting customer service. Maybe I should switch to another company if you can't deal with basic issues?
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Katie Wright
(@KatieWr16458895) reported
@virginmedia complaint. Take care, The Virgin Media team To stop receiving messages, reply STOP. For help, reply HELP.
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Katie Wright
(@KatieWr16458895) reported
@virginmedia That leaves customers who are paying for a service frustrated and with damage to their property!!
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Julia
(@juliabrennan5) reported
@virginmedia And this is why virgin media are one of the worst companies I have ever dealt with. They miss your appointment and then put you at the back of the queue. We will now be without WiFi for 2.5 weeks.
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Jude
(@JudeeeC) reported
@virginmedia How can I put in details if I’m pressing ‘1’ (first hurdle) and the robot says it doesn’t understand what the number 1 means. This is a masterclass in infuriating non-service.
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Michelle Harries
(@Tinkabell025) reported
@virginmedia We were due to get a callback from Gemma in your Newcastle office last week about our service complaint. The woman we just spoke to didn't really speak english well at all but kept saying she can't find anything out and can't help us.We just need Gemma/complaints to call us.