Virgin Media

Virgin Media Outage Report in Brampton, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brampton, Cambridgeshire, England 12/13/2024 17:50

December 13: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brampton, Cambridgeshire, England

The most recent Virgin Media outage reports came from the following cities: Huntingdon and Saint Neots.

Loading map, please wait...
City Problem Type Report Time
United KingdomHuntingdon Internet
United KingdomHuntingdon Total Blackout
United KingdomHuntingdon TV
United KingdomSaint Neots E-mail
United KingdomHuntingdon Internet
United KingdomHuntingdon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brampton, England

Latest outage, problems and issue reports in Brampton and nearby locations:

  • byron_hinson Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia Yes says 30 mins again. But the main status site says no issues.

  • SmartSacks Victor Sacks (@SmartSacks) reported from Brampton, England

    @vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...

  • byron_hinson Byron Hinson (@byron_hinson) reported from Saint Ives, England

    @virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31

  • Sibby_Sibthorpe Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.

  • fliss2210 Fliss (@fliss2210) reported from Saint Ives, England

    @virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful

  • ElaineFTans Elaine Freeman (@ElaineFTans) reported from Saint Neots, England

    @SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.

  • scottworsfold scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont

  • Kimberley88 Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England

    @virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.

  • NikkiMentoring NIKKI STOCK | Mentor| Marketing|Networker| (@NikkiMentoring) reported from Fenstanton, England

    @zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.

  • bowercolin Colin Bower (@bowercolin) reported from Eaton Socon, England

    @virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.

  • GoMcMahon #LITFL (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!

  • GoMcMahon #LITFL (@GoMcMahon) reported from Saint Ives, England

    @BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.

  • scottworsfold scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡

  • scottworsfold scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont

  • GarethPJBaldwin Gareth Baldwin (@GarethPJBaldwin) reported from Hemingford Grey, England

    5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia

  • Kimberley88 Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England

    @virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.

  • Andrewocd Andrew Maynard (@Andrewocd) reported from Eltisley, England

    @JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .

  • Sibby_Sibthorpe Pete Sibthorpe (@Sibby_Sibthorpe) reported from Over, England

    @virginmedia why can I never get through to your support team.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsjsbwalker jackie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjsbwalker) reported

    @virginmedia Even as a long standing customer who feels totally shafted?

  • Shropshire_Dad The Devil's Advocate ♿🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Shropshire_Dad) reported

    @virginmedia the last 5 days your Internet in the Ketley area of Telford has been dreadful. On and off randomly, sometimes off for upto 8hrs and often so slow you can't stream anything without buffering. You should refund everyone here for a weeks service.

  • outlawtourist Ross Porterfield (@outlawtourist) reported

    @virginmedia Yes, and it's open. But why would you tell a customer that they would be contacted by email within 2 hours, then not?

  • LSheasby Liam (@LSheasby) reported

    @virginmedia Both. I myself am wired, and my housemate is wireless. We're both experiencing issues. We're on the Superhub AC2 router, so a little outdated now, but we've only been having trouble since yesterday afternoon.

  • JakeJakeyreeve Jake Reeve (@JakeJakeyreeve) reported

    @virginmedia It is saying there is no issue, but there clearly is

  • Shropshire_Dad The Devil's Advocate ♿🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Shropshire_Dad) reported

    @virginmedia What a surprise its down again.

  • smartarce Spiteful evil (@smartarce) reported

    @virginmedia And now it’s in October has someone lost their marbles this is ridiculous and outrageous service

  • AAspill Anita Aspill (@AAspill) reported

    @virginmedia my home broadband and TV has been out since 2pm. No WhatsApp support, 1hour wait on telephone line, Network & Modem Status checker not working 😡 Is there an outage in North Dublin? When will it be fixed?

  • JeanArnoCillie1 Jeantjie69 (@JeanArnoCillie1) reported

    @Xuairi7 @virginmedia My internet has been down since 8 this morning

  • ColinG11729468 ColinG (@ColinG11729468) reported

    @virginmedia How can I get to speak to someone (not a BOT) Who will not be rude, not put the phone down on me and will resolve an issue that has involved 6 of your (sub)contractors not being able to do their job because nobody submits a report saying why they can't finish the job!