Virgin Media Outage Report in Brampton, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Brampton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Oundle, Saint Neots and Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Oundle |
Internet | |
| Saint Neots |
||
| Saint Neots |
||
| Huntingdon |
Internet | |
| Huntingdon |
Internet | |
| Huntingdon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brampton, England
Latest outage, problems and issue reports in Brampton and nearby locations:
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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Fliss
(@fliss2210) reported
from
Saint Ives, England
@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia I was meant to have my virgin media installed back on the 23rd and it didn't happen due to a wayleave. Was told to leave it with you guys and you'd let me know. Its now the 4th October and still no communication from you at all. Very poor service.
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NIKKI STOCK | Mentor| Marketing|Networker|
(@NikkiMentoring) reported
from
Fenstanton, England
@zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have been a customer for 20yrs, have a minimal service broadband, tv and phone and pay £60/m. There's no match in current bundles. The nearest offer to new customers has more tv, less broadband but costs only £38/m for 12 months then £69 This is just wrong!
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont
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#LITFL
(@GoMcMahon) reported
from
Saint Ives, England
@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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Kimberley Barnard
(@Kimberley88) reported
from
Papworth Everard, England
@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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Victor Sacks
(@SmartSacks) reported
from
Brampton, England
@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Hayes
(@oxfcharlie) reported
@virginmedia Yes I know, but 'sorry you feel this way' really that's your response....legally you are correct but its a terrible impersonal way to treat loyal customers to punish us for moving house to an area to you have decided not to service
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Charlie Hayes
(@oxfcharlie) reported
@virginmedia Iam not saying you can't do that, I am saying in customer service terms the reality of the clause is detrimental for your reputation as you will know your company regularly comes near the bottom of customer service surveys we where loyal customers but no longer
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Joe Williams
(@notmika88) reported
@virginmedia TV and internet has been down for 5 1/2 hours now (PO7). Initially said would be resolved at 430 but now saying 830. Signed up to the SMS updates but silence so far. What is the issue?! Not good service
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Ben Brown
(@benb3342) reported
@bazzacollins @virginmedia Nutters. What I want to know is why they aren't protesting lightbulbs - which when you stand near one have around a million times more effect on your body (that being a 60w bulb at 2-3 metres, 5G being less than a µW at 100m - if it is a direct energy weapon it's a **** one).
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Shahzad Afzal
(@sakpk2002) reported
@virginmedia my broadband is down. Tv is down. E11.
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10yardline #Soaralba #FBPE
(@10yardlineuk) reported
For five days in a row, Internet and TV both go down. A little bit of sun and the box in the street cannot cope. Can you please come and fit better cooling to it. Sun out... Virgin down again. @virginmedia
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Charlotte Hicks
(@72chicks) reported
@virginmedia Very slow like my broadband 😖
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Electra Floyd 💙🦊 🇬🇧 🐱🌱
(@ElectraFloyd1) reported
@JolyonMaugham @virginmedia @PetlogUK had a “database upgrade”months ago. Check out their reviews on trustpilot, Twitter or Facebook. Owned and run by the kennel club! Shambles and they’re not telling the truth. Rubbish Customer Service is an understatement.
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Andrew Lawden
(@tobe2b) reported
@virginmedia New contract was agreed about 6 weeks ago..via retentions.asked if any outstanding balance to be paid , told no.couple weeks later , recieved email , i owed ,£ 54 . And having been away dealing with sick parents, came home to find service blocked and non payment demanded .spent
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simon bailey
(@sjecbailey) reported
@virginmedia Why is my internet and WiFi not working in Denmead