Virgin Media Outage Report in Brampton, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Brampton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Total Blackout | |
| Saint Neots |
Total Blackout | |
| Saint Neots |
Internet | |
| Huntingdon |
Internet | |
| Huntingdon |
TV | |
| Huntingdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brampton, England
Latest outage, problems and issue reports in Brampton and nearby locations:
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡
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Fliss
(@fliss2210) reported
from
Saint Ives, England
@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
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NIKKI STOCK | Mentor| Marketing|Networker|
(@NikkiMentoring) reported
from
Fenstanton, England
@zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia I have been yes. WiFi service from router. I’ve rebooted several times.
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Pete Sibthorpe
(@Sibby_Sibthorpe) reported
from
Over, England
@virginmedia why can I never get through to your support team.
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet has been down since yesterday lunchtime. Website says there is a fault but gives no further info. What’s the estimated fix time (CB24 4QU)
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scott worsfold
(@scottworsfold) reported
from
Oundle, England
@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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Colin Bower
(@bowercolin) reported
from
Eaton Socon, England
@virginmedia less than 3 minutes to answer a sales call, then in excess of 20minutes (3 times) when there’s a sniff of leaving. Bye bye 👋 to a 20yr customer.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I've read all the useless help countless times (in the hope that one day you actually include something useful). Yes, I've tried everything, and no it never resolves the issue.
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia got problem with less than 1mb download speeds at the moment and service status test of equipment says that there is an issue that’ll be fixed in 30 mins. That was 2 hours ago and no improvement. Area 31
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It’s now past 6pm and still no internet. Website now says no problem in our area, but phone (150) says there is a problem but no fix time. Can we have an update?
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia our internet is still down. Website says there is a fault, but our neighbours Virgin service was restored yesterday evening. I can’t find tel number or online chat on your website to find out more. Pls can we have an update
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Byron Hinson
(@byron_hinson) reported
from
Saint Ives, England
@virginmedia Yes says 30 mins again. But the main status site says no issues.
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Lizzie Sagoo
(@LizzieSagoo) reported
from
Swavesey, England
@virginmedia It does now (6pm). Do you know why we don’t have service when others in area do? We have tried rebooting
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Victor Sacks
(@SmartSacks) reported
from
Brampton, England
@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tee Tweets/Designed To A Tee she/her
(@Tee2072) reported
@virginmedia does my Virgin Box have to be on WiFi in order for me to watch saved shows on my iPad with the Virgin TV Go app? Because that’s really stupid if the answer is yes! Who uses WiFi with their Virgin box?!?!?
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Lee
(@Leewfc09) reported
@virginmedia @Bexwa Must be a fault up and down the country! Everyone’s seems to keep going off
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Mike Varney
(@varneymike) reported
@virginmedia I’ve been with you for five days, and you’ve lost my landline number. Transferred me from pillar to post, blamed me !, then my account “manager” guarantees a call back between 4-5 pm and nothing. @richardbranson should re think his franchising of his brand. Your crap
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Juebb
(@ilsongal71) reported
@virginmedia I’ve spent 3 hours on the phone to India to 3 different people and I haven’t a clue whether my Virgin package has been changed !!! I’ve had no email and im a broken women trying to explain everything just thinking of cancelling! @skytv what deals you got ?
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Kieron Griffin
(@donnykebab1972) reported
Had new hub delivered today from @virginmedia by @YodelOnline. Tracking says left with neighbour but no note through the door to say which one they left it with. Not a lot of help really.
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Fracus & Darwin
(@FracusAndDarwin) reported
@Fracus @virginmedia He replaced the (new) router and said his test indicated that may be the problem, but no, nothing else. It's *always* at peak time, just sporadic dropouts requiring reset. Never had this with the previous old router or package.
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Fracus
(@Fracus) reported
Hi @virginmedia, is it typical to upgrade my package (therefore pay more) and have LESS stable internet than ever before consistently since upgrade? Had engineers out once already who replaced the router, but *still* getting issues 4.30pm onwards daily 😡
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Phil Swallow
(@Phil_Swallow) reported
@vmbusinesshelp @virginmedia @DrMirzaAhmadLLD Dr Mirza, just to set expectations, they disconnected my landline last October and I still have no service. The contact in the Managing Director’s office at VMB doesn’t answer my emails any more. They are a tinpot operation I’m afraid - I’ve given up with them
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Lee
(@Leewfc09) reported
@k_hunterlaw @virginmedia Cancel it we all need to stand together here. Every customer needs to make a stand and make them re think their decision. Virgin services are a luxury most of us can’t really afford before the increase let alone after! 👋 virgin media
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Fresca
(@whitemaremma) reported
@virginmedia Still bad. Online videos - even short You Tube clips - constantly buffering. Connection randomly dropping out. My hub is ancient - could that be the reason?