Virgin Media outages and service status in Brampton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Brampton, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Brampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brampton, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Brampton, England
Latest outage, problems and issue reports in Brampton and nearby locations:
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Byron Hinson (@byron_hinson) reported from Saint Ives, England@virginmedia Yes says 30 mins again. But the main status site says no issues.
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#LITFL (@GoMcMahon) reported from Saint Ives, England@BBCWatchdog can't believe you placed @virginmedia 4th in your comparison. Their customer service is the WORST! Non-UK based poor phone support, prices forever going up, and rubbish hardware.
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Andrew Maynard (@Andrewocd) reported from Eltisley, England@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Elaine Freeman (@ElaineFTans) reported from Saint Neots, England@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Kimberley Barnard (@Kimberley88) reported from Papworth Everard, England@virginmedia Thanks rung them got no answers but mostly that it sounds like no one is coming and then got hung up on. This sounds like the beginning of us not having the greatest service afterall
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Gareth Baldwin (@GarethPJBaldwin) reported from Hemingford Grey, England5th Day running, internet fail, on hold for FORTY MINS and counting , Virgin Media this is simply not good enough, keep taking the money but not dealing with issue #VirginMedia
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Kevin Houston (@Hoousty) reported from Bar Hill, England@virginmedia This issue never got resolved, shocking service
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Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia I have no WiFi or TV service. What am I paying for?!?!
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Porlus (@Porluss) reported from Hemingford Grey, England@virginmedia My phone is down, my internet is down yet your app on my phone says all is ok. You have no way to contact you direct to report this. Only endless recycling of same fault finding screens on the app. Useless and casing problems with no phone or net connectivity.
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Amit Puntambekar (@AmitP1992) reported from Fenstanton, England@IFALeicester @virginmedia @Ofcom Terrible company to deal with Scott, took me 8+ months to set up an installation as they had to come out to do road works. Every week promised they’d come within the next few days. Effectively no internet during that period. Left us in limbo the whole time.
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Victor Sacks (@SmartSacks) reported from Brampton, England@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England@virginmedia your service is appalling. All the promises the sales person made were #lies and #nonsense I so wish we hadn’t moved to you. #disaster Sorry we left you @BTCare
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia been without broadband since lunchtime. Your support app says it'll be out until 22:50. I run my business from home, and now cannot hold my afternoon meetings with clients. So are you going to compensate for my loss of earnings?
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Munty (@Liam_safe_hands) reported from Bar Hill, EnglandCant watch the game becomes my ******* WiFi is still down @virginmedia absolutely rubbish service
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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scott worsfold (@scottworsfold) reported from Oundle, England@virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England@virginmedia poor poor internet again. No call back after 3 weeks. #btinternet
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Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia Internet down again?!?! Dial up was more reliable then your supposed super fast broadband. Waste of money
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Craig (@Jagercraig) reported from Saint Neots, England@virginmedia Ok I’ve ordered, but didn’t see the option to change delivery date, can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GrumpyByName 🇮🇱 (@LessGrumpy) reported@IanSlaterPhoto1 @BrydonN2 Absurd. One of the reasons I’ve never left virgin media is that they were the only fibre to the door operator round here till recently.
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Road Painter (@RoadPainter) reportedIt looks like I'm soon to be an ex-customer of @virginmedia My monthly bill has gone up by more than 10% this month, unjustifiable profiteering!
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P4J (@pri_janes) reported@virginmedia is there an issue in the TS15 area? How is one to doom scroll on TikTok efficiently with no internets?
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entrustTMF (@entrustTMF) reported@virginmedia Hello. Broadband/internet has been down for a while this morning(three separate devices not working since mid morning). Is there a general outage or is this likely to be a local, to me, issue? In Scotland Thanks for any assistance you can give
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b4d 5hark (@b4d5harkgaming) reported@virginmedia I've lost all my log in details and forgotten passwords etc your staff cant help me thanks for nothing
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David Whiteside (@yardley_canary) reported@virginmedia Being given 4 different values from different sources about what our monthly bill will be was the worst but there are too many to list...
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CMDR Andy Fireblade Muza (@andymuza) reported@virginmedia why is it when a contract ends you remove all previous offers instead of automatically giving the loyal customer the best offer you can do? Also why don't you contact the customer about it instead of just increasing their price by a large amount. What a joke.
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Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
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Ben C (@BenChubb4) reported@virginmedia Ive now been told that to get my ticket number, they will need to raise a new ticket further delaying the original problem resolution date. That cannot be true and doesn’t work like that in other organisations who use tickets and escalation points through a CRM system
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entrustTMF (@entrustTMF) reported@status_is_down Yes, @virginmedia broadband is down for me currently. Been down nearly all day now