Virgin Media Outage Report in Over, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Over, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Over and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Over, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Cambridge, Saint Neots and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
Internet | |
| Cambridge |
Internet | |
| Huntingdon |
Internet | |
| Cambridge |
TV | |
| Saint Neots |
Wi-fi | |
| Huntingdon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Over, England
Latest outage, problems and issue reports in Over and nearby locations:
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia I didn’t see that issue. My most recent outage was 18.00-18.10 yesterday. No issue was reported on the status page.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia another 10 minute broadband outage in CB245* which didn’t show on your status page. This seems to be occurring more frequently 😔
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4. Told it was an area problem. But now told it’s fixed so not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work online @virginmedia
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JohnJef51763960 @virginmedia My neighbour & I are now monitoring & recording the outages. There has been 4 today - all about 10 minutes each. We’re seeing the same problems at the same time so there must be a common fault. It needs @virginmedia to investigate their equipment...
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Petar Kralev
(@PetarKralev) reported
from
Fen Drayton, England
@virginmedia Another bot service that resolve nothing ! Thanks but no thanks
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia broadband outage in CB245* again. A couple of short outages today already but this seems to be a bit longer and nothing on your status page to indicate a problem...
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Tom Bowran
(@tombowran) reported
from
Willingham, England
@virginmedia I’ve been through your rubbish instant chat, i’ve been connected by your phone lines back to a phone tech, but I want to speak to a manager in the UK about the diabolical service I’m having both with your products and service
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Harry Aldridge
(@HarryAldridge92) reported
from
Saint Ives, England
@virginmedia Hi, I disabled 5ghz on the IP website because someone at ‘Ring Doorbell’ said it will only work on 2.4 but now none of my devices will connect to WiFi. I now can’t log back in to change it back to what it was. Is this something you can please help me with? Thanks
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
Hey @virginmedia who do I contact for constant packet loss and internet issues as your software says there are none, but there 100% is 😩🔫
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adamrobertson.co.uk
(@AdamRPhoto) reported
from
Godmanchester, England
@virginmedia Yes, but I want to talk to someone instead as I’m still having issues and your software doesn’t catch them as the connection is back up by the time I’ve logged in and run them
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Aman Coonar
(@AmanCoonar) reported
from
Cambridgeshire, England
@virginmedia Sorry but your Wi-fi delivery, reliability and customer service is a joke
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@virginmedia Internet down since yesterday. Ring: automated message says it’s an area problem. Then told it’s fixed. It stops again-they deny any problem now and suggest it cd be router but insist we wait 48 hours to see. Dau is hosp Dr. working from home! 48 hours no NHS access?
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Biggriffin
(@Biggriffin4) reported
from
Huntingdon, England
@virginmedia So my Broadband/phone is now £50. And a £3.50 price rise. But new customer can have it for £26.99... you robbing ungrateful bastids, existing customers obviously don't matter!! Time to look elsewhere.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@camcanary @virginmedia Yes outage around 9.10-9.25 and another one between 9.35-9.45
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Andrew J. Brown (Making Footprints Not Blueprints)
(@caute) reported
from
Cambridgeshire, England
.@virginmedia Greetings. How on earth is a person supposed to speak to you? I can’t change anything meaningful on your website & your phone system won’t accept my password. So you just keep charging me for out of date kit & poor service. CALL ME or DM me please.
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Elizabeth Speller
(@lizziespeller) reported
from
Cambridgeshire, England
@pbw1000 @virginmedia Same problem here, same timing, also in CB4, now one call told it’s not their problem so must be ours. Next call told it might be their problem! Daughter is NHS Dr trying to work line @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steelo
(@SteeloPlays) reported
@TomEllisEvans @virginmedia Good shout that mate, we wouldn't miss the TV anyway as we pretty much only use free view channels + Netflix / NowTV etc. Fed up of getting a price increase every year whilst new customers get massive discounts. 7 year customer and it means **** all.
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Simon Logan
(@FirstLast2021) reported
@virginmedia tried that , couldn't get through. paying through the roof for 350mbps and i can't even have a stable connection. started thursday night. have seen a lot of tweets about the same thing .I will only be phoning for credit or cancellation as i have been missold a faulty service
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Simon Logan
(@FirstLast2021) reported
@virginmedia no help at all. it tells me there is no problem in my area and then just to spit in my face the interent goes out again. everything is set up properly. this is your end.
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Robert Gillespie
(@IAmRobGee) reported
@virginmedia I’ve got a life and won’t be wasting more time on it this weekend. I’m using the WhatsApp service now which I started at 2pm yesterday and still waiting on someone coming back…incredible!
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J Harris
(@BingoBertie) reported
@virginmedia @gretna02 Would you believe that having spent hours on your chat service, the agent stated "he would be away from chat for 1hr" for his bloomin lunch!!! Downright disgraceful. I even saved the transcript, perhaps i should post it on here?
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Simon Logan
(@FirstLast2021) reported
@virginmedia since thursday afternoon every 2-10 minutes connection drops out, 24hrs a day. I can't game or stream or do anything online as i get booted from the servers when your service drops out
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Doctor Bees Dies In Magma
(@dwstatic) reported
@virginmedia And even ignoring all that, my connection regularly goes down for 12-24 hours at a time - long enough that it interrupts everything I'm doing, but not so long that I can claim money back for it, despite it happening several times a month.
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?
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camilla stagg 💙
(@camistagg) reported
Aghhhh @virginmedia is down again, no TV no internet, just as everyone else is still asleep and I would have control of the remote 😬
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Michelle Webb
(@gretna02) reported
@virginmedia Little hard when my phone is having issues too 🙄 What’s happened to signal tests you can perform? The best fibre internet - it really isn’t 😬