Virgin Media Outage Report in Over, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Over, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Over and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Over, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Saint Neots and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Saint Neots |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Saint Neots |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Over, England
Latest outage, problems and issue reports in Over and nearby locations:
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
The irony in @virginmedia using the hashtag stay connected, literally have never been so frustrated with broadband in my life. I spend more time resetting the router and checking service status than I do actually using the internet
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Fliss
(@fliss2210) reported
from
Saint Ives, England
@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
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Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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Victor Sacks
(@SmartSacks) reported
from
Brampton, England
@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
After all these years, @virginmedia still manage to provide the single worst support or customer service system I've ever experienced. They continue to find more and more innovative ways of preventing you talking to anyone, either by phone or chat. How *do* people get through?
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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Matthew James
(@LordyGibs) reported
from
Cambridgeshire, England
@virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Tom Bowran
(@tombowran) reported
from
Willingham, England
@virginmedia i need you to call me. No internet is unacceptable when we’re all working from home. Making it impossible to find a phone number to also get help is also a joke.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia you are not working again.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia No, I get my bill every month month via email it’s never been an issue in the past
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Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
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NIKKI STOCK | Mentor| Marketing|Networker|
(@NikkiMentoring) reported
from
Fenstanton, England
@zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.
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Matthew James
(@LordyGibs) reported
from
Cambridgeshire, England
@virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.
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Stephen Edwards
(@SJE1981) reported
from
Cambridgeshire, England
@virginmedia internet went down. Is now back up. Not sure wtf just happened. But happy to be back on now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chan
(@chanlfc) reported
@virginmedia "Calls are not supported on this number", is the response I got when calling. Anything else you can suggest as this is clearly not the customer service level expected of a big cooperation claiming to be no1. #virginmedia #NotGoodEnough 😡
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Andrew Derricott
(@AndyDerricott) reported
@virginmedia It has been so frustrating particular the affect on my kids homeschooling. Received our latest bill yesterday too which was bitter sweet given the service isn’t working currently!
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Gareth Williams
(@GazzaWilliams) reported
@virginmedia Last year when renewing my contract they matched it to the new customer offer I received when signing up.
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Jamie Cage
(@jamie_cage) reported
@virginmedia All good. However I’d like to cancel my virgin media services as my 100mbps broadband is now £42 a month and I can get it cheaper elsewhere. Who do I call?
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megan
(@megg_paul) reported
@virginmedia Yea I am but what is the point if there is an issue in the area!!!
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Joss
(@jossmacqueen) reported
@virginmedia Our terrible internet connection, the engineer had tried various resolutions and was going to contact us again to see how our connection was, sadly it’s still rubbish and we haven’t heard back from Kenny who has been fabulous
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Ric Priestley
(@RicPriestley) reported
@virginmedia I have told 2 people on here and 3 people on the phone dont think explaining it all over again is going to get me anywhere, you could give me an email address for a complaint though
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Gareth Howe
(@MontyMole) reported
@virginmedia I rang 150 and did the waste of time enter letters from your password thing. The person I spoke to said they couldn't look at an open complaint but only raise a new one so I have started again.
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Tony Gallagher
(@tgeducation) reported
@virginmedia Yes, and almost every time I have a problem the service check suggests everything is fine. The problem is occasions of intermittent connections. A week ago I did a factory reboot and it was fine for a while, then yesterday it became unstable again. Very, very frustrating.
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Gareth Williams
(@GazzaWilliams) reported
Apologies for the following rant. **** Virgin Media I’ve paid £33 quid for broadband only for the last 2 years. I go out of contract 1 day and the price goes up to £48 I call up to try renew it for another year and the best they can get it down to is £43.