Virgin Media Outage Report in Winnersh, Wokingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winnersh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winnersh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Winnersh, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Camberley, Basingstoke, Farnborough, Bracknell, Aldershot and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winnersh, England
Latest outage, problems and issue reports in Winnersh and nearby locations:
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Lucy Spalton
(@lucy_spalton) reported
from
Fleet, England
@virginmedia Has everything gone down in Fleet? GU51
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
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Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@virginmedia So, after more than 25 years of Cabletel, NTL and now VM I have given up and am moving to Sky. VM customer service non existent, online support shocking and now I find I have to write a letter and post it to even cancel my contract. Feels like I’m back in the 80s
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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Maxwell Perris
(@MaxwellPerris) reported
from
Maidenhead, England
@virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem with WiFi in the Maidenhead area?
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Tayla Welch
(@TaylaWelch) reported
from
Maidenhead, England
Internet is down... @virginmedia what’s going on 😓
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!
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Robin Conway
(@rockyrobin1982) reported
from
Bracknell, England
Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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GamerJamesFM
(@GamerJamesFM) reported
from
Bracknell, England
@virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem in the Maidenhead area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G kumar
(@govinddhankhar) reported
@virginmedia highly unprofessional service you giving and fake promises just to trap new customer. I was assured for the service to start from 10th Oct. When I sign the deal after a week you reschedule my activation from 10th Oct to 2nd Nov. It’s joke you guys making .
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anjor | anjor.eth
(@anjor_pl) reported
@virginmedia I did. Complaint number C-200922132. That wasn't helpful either. I am looking into complaining to ofcom now.
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Scotty
(@gatopretosafc) reported
@virginmedia But that was the whole reason for my complaint...
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Bev
(@Bev80062141) reported
@virginmedia Yes they said they would send someone to fix it today, I’ve had day off , when he got here he didn’t know what it was about!! I’ve complained so many times, he took some pictures said sorry and will tell his manager and send some ground workers out but it won’t be today !
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Beech Horn
(@metalshark) reported
@virginmedia Credit where credit is due. Today's set of outages is the first where you've acknowledged there is an issue before I've reported it and had to wait up to 24 hours. That's a marked improvement. There's even an ETA to fix which is the same day! This is a new experience
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Bhaven Dusara
(@Fatty_Koo91) reported
from
Harrow Weald, England
How can it be called Virgin Media when it goes down so much??? #VirginMediaDown
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Chloe
(@x_chloe_1991_x) reported
@virginmedia Yes it is a known outage in the area.
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Claire Langford
(@ClaireLangford) reported
@virginmedia Yes we have checked and been told there are issues in our area. I am now at work in SM3 in a primary school and we have the same issue! What are you doing about fixing the problem?
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Jude Crozier
(@JudeCroz) reported
@virginmedia Hello, WiFi outage in postcode BT42 - is there a known issue or maintenance ongoing?
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maverick5.bitcoin
(@meentrading) reported
Virgin Media is like the roach motel - you can check in, but can never check out.