Virgin Media outages and service status in Winnersh, England

Problems in the last 24 hours in Winnersh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winnersh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Winnersh, England

The most recent Virgin Media outage reports came from the following cities: Reading, Camberley, Maidenhead, Farnborough, Tadley, Henley on Thames, Bracknell, Wokingham, Yateley, Basingstoke, and Fleet.

City	Problem Type	Report Time
Reading	Internet	2 days ago
Reading	Internet	2 days ago
Reading	Internet	3 days ago
Camberley	Phone	3 days ago
Maidenhead	Internet	4 days ago
Farnborough	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Winnersh, England

Latest outage, problems and issue reports in Winnersh and nearby locations:

• 
  Andrew Burdett (@andburd) reported 2 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

• 
  CM40 (@CM40UK) reported 3 minutes ago from Blackwater, England

  @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

• 
  Paul (@paulpavli) reported 4 minutes ago from Farnham Royal, England

  @virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press

• 
  Khurram Qayam (@kqbrain) reported 7 minutes ago from Reading, England

  We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom

• 
  Phil Stacey (@PhilStace20) reported 9 minutes ago from Maidenhead, England

  Hey @virginmedia I forgot how awful you were when it came to anything other than collecting my direct debit. Apparently you don’t have a complaints dept, genius, and after 4 calls to you today totally around three hours, you cut two of them off during the musical interlude!

• 
  Paul Mackenzie Ross (@pmross) reported 14 minutes ago from Farnborough, England

  @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

• 
  ☁️ Chris Reddington (@reddobowen) reported 18 minutes ago from Winnersh, England

  @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

• 
  Mike Biscoe (@MikeBiscoe1) reported 18 minutes ago from Reading, England

  @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

• 
  Tony Phillips (@Loafite) reported 22 minutes ago from Basingstoke, England

  @SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?

• 
  Craig (@Rochdale_Cowboy) reported 25 minutes ago from Maidenhead, England

  @virginmedia I don't know. You never answer the phone when I call you.

• 
  Phil Stacey (@PhilStace20) reported 28 minutes ago from Maidenhead, England

  @virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬

• 
  Becky Morrish (@BeckyMorrish13) reported 34 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  gonzo (@pears0) reported 38 minutes ago from Camberley, England

  @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

• 
  Ems (@EmsAlice) reported 40 minutes ago from Bracknell, England

  @virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?

• 
  𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️‍🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported 44 minutes ago from Reading, England

  @virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963

• 
  Paul Mackenzie Ross (@pmross) reported 44 minutes ago from Farnborough, England

  ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

• 
  Vito Serafino (@vserafino19) reported 46 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

• 
  Julian Hull (@JulianHull) reported 50 minutes ago from Farnborough, England

  @virginmedia having problems with internet in GU14. Will this be resolved soon

• 
  Daniel Evans (@ChavdogEvans) reported 50 minutes ago from Farnborough, England

  @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

• 
  Mike Biscoe (@MikeBiscoe1) reported 51 minutes ago from Reading, England

  @virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GeekyHairyBestia (@GeekyHairy) reported 6 minutes ago

  @virginmedia is your new ploy to get people to use your mobile device then provide the worse broadband on the market that don’t even fully work 50% of the time so customers have to give you more money for mobile data. This handset never leaves the house and every month same issue

• 
  Wingssherpa (@WingsSherpa) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

• 
  Stephen Hampson (@StephenHampson) reported 9 minutes ago

  @virginmedia Sent one. Managed to fix it late at night but no help on your website for the streaming box so seems you don't act on your feedback and the remote app failed to work.

• 
  Cory (@coryoconnor96) reported 10 minutes ago

  New customer at @virginmedia for the broadband just had it delivered connected and plugged into wall and woah never have I been able to connect to the internet so quickly Thanks all

• 
  Jacob-J.🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@JJ_n4E) reported 13 minutes ago

  @YvonneWard0 @virginmedia Had similar problems. They're a total nightmare to deal with. Hope you get it sorted.🤞

• 
  Sinbinnin (@sinbinnin) reported 16 minutes ago

  @virginmedia We have had no TV in L22 since Saturday 11th July, outage checker has shown fix time this afternoon - just received a text to say engineer on the way, fix time now tomorrow. This is a bit more than rubbish, how do I claim compensation? (I thought it was automatic)

• 
  *** (@lenatrobins) reported 18 minutes ago

  @andrewc44104127 Or the people who deal with customer complaints at Virgin Media

• 
  LGWLGWLGW (@lgwlgwlgw) reported 19 minutes ago

  @virginmedia broadband down AGAIN. FFS. What do I pay you for?

• 
  CFC._AKHI😴 (@Yolo123Rana) reported 23 minutes ago

  @virginmedia Checked everything still not working

• 
  Abbey (@Barbiknow) reported 27 minutes ago

  @virginmedia In the kitchen it’s very bad, bad in the bathroom, worse upstairs and it’s very frustrating. I just upgraded to a faster bandwidth but I haven’t seen a single difference except for that I am paying more money.