Virgin Media Outage Report in Winnersh, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winnersh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winnersh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Winnersh, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Reading, Fleet, Aldershot, Camberley, Tadley, Bracknell, Basingstoke, Maidenhead, Wokingham, Ascot, Yateley, Bagshot and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
||
| Fleet |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Winnersh, England
Latest outage, problems and issue reports in Winnersh and nearby locations:
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Mark in Hants 🇪🇺 🇬🇧 🇺🇦
(@markinhants) reported
from
Aldershot, England
@virginmedia I’m asking your team whether they want to do anything to match that to keep a customer but I keep connecting someone new & around I go again. Happy to DM or take a call from someone
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia service down in GU14?
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Matt Rose
(@mattrose18) reported
from
Camberley, England
@virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
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The Big Gay Review
(@thebiggayreview) reported
from
Basingstoke, England
WiFi went down in the middle of watching Halloween Ends. 4G signal also unresponsive. Stuck on very slow 4G. Virgin Media say it’s possibly a hardware fault and want to send someone Monday. No. I’m not waiting 72 hours with no internet. I’ll implode.
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?
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Tony Redmond
(@tRed20) reported
from
Basingstoke, England
@virginmedia Suddenly came back online yesterday afternoon ...so suggests there was an issue elsewhere. Thanks for your replies
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Sharon Leaver
(@leaver_sharon) reported
from
Bracknell, England
@virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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Andrew Burdett
(@andburd) reported
from
Maidenhead, England
Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
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Craig Hannan
(@CraigHannan4) reported
from
Ash, England
@virginmedia Yes. And there customer service email. I also tried the contact number. But not accepting calls. Surely this should be automatically credited to me. I shouldn’t have to chase it. Sent loads of emails over the last few weeks now. I’ve just been ignored.
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Tony Redmond
(@tRed20) reported
from
Basingstoke, England
@virginmedia have a registration failure on my hub meaning no WiFi, broadband or TV available. Apparently no issues in my postcode??? Reset done same outcome 😔
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Cameron🏴
(@CRJG_) reported
from
Bracknell, England
Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
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Tony Phillips
(@Loafite) reported
from
Basingstoke, England
@SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out
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Craig Hannan
(@CraigHannan4) reported
from
Ash, England
Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.
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Tony Phillips
(@Loafite) reported
from
Basingstoke, England
@virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jasper the red fox 🦊
(@JasperTheFox98) reported
@PascalLeRenard i mostly watched animated stuff even now lol and never watched cartoon network we dont have fox tv. i dunno what tv has now days as i dont watch it. but you want more you get sky or virgin media lol.
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Peadar Ó Rathaille #MoreMná
(@PeterRahillSD) reported
@HollyCairnsTD on Virgin Media suggesting #Clare, given it's low Virus Incident Rate, ought not to be on the same level or restrictions as areas with High Daily Cases. #TonightVMTV #socdems
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Larksamissy
(@Skylarksara) reported
@Juggzy @virginmedia What an appalling story! @virginmedia must think you don't talk to your neighbours! How awful must they feel?
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia waited in yesterday for the engineer to come sort my faulty WiFi. No show. Same with the lead that’s still lying outside in the street that is a trip hazard. Everyone needs to be aware how truly awful your internet service is!!
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Jayson Turnbull
(@JaysonTurnbull1) reported
BT sport can show live sports from everywhere including Australia/NZ but continue to fail with Baseball. This is the only reason why Virgin media is in my house. More than happy to cancel this service.
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Sean
(@Fad_1985) reported
@YouKnowEh @virginmedia @virginmedia how about the majority who’s service has been reduced to a shambles and can’t actually get through to anyone when trying to contact this so called great customer service??
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Marp1
(@chappra1) reported
@virginmedia Your team left me on hold for 45 minutes and then the line cut off. Disgusting service. This is no going to be to BBC watchdog
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Karren Hughes
(@KarrenHughes) reported
@virginmedia I have been unable to access the virgin media package that I pay £150 monthly for due to a problem In my area that has been disrupting WiFi since last November. After complaining I have been told I am due £8 per month compensation which seems a very poor response.
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Pete Smith
(@reddit_guy) reported
Hello @virginmedia, can you let me know if there are any issues in the RH15 area? My connection has been dreadful today. I’ve restarted everything a number of times now, but it’s not getting any better. Thanks.
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Reid
(@Reid74474266) reported
@virginmedia terrible service again, I have the m350 fibre broadband and for months it has been very bad have complained and nothing has been done except running a test and being told it is fine!! This needs sorting asap