Virgin Media

Virgin Media Outage Report in Winnersh, Wokingham, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winnersh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winnersh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winnersh, Wokingham, England 04/18/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Winnersh, Wokingham, England

The most recent Virgin Media outage reports came from the following cities: Reading, Basingstoke, Aldershot, Camberley, Farnborough, Bracknell and Fleet.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomBasingstoke Internet
United KingdomAldershot Internet
United KingdomCamberley Wi-fi
United KingdomReading Internet

Community Discussion

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Virgin Media Issues Reports Near Winnersh, England

Latest outage, problems and issue reports in Winnersh and nearby locations:

  • woodsa164 Alex George (@woodsa164) reported from Wokingham, England

    Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you

  • alexbloor Bloor (@alexbloor) reported from Bracknell, England

    In case it affects you looks like virgin media are currently having problems.

  • Cooper100Nicola Nicola Cooper (@Cooper100Nicola) reported from Reading, England

    @virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.

  • mmaaccss Macsi (@mmaaccss) reported from Wokingham, England

    Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • Chloe1seymour Chloe (@Chloe1seymour) reported from Basingstoke, England

    Trust @virginmedia to go down🤬

  • gerimcc GeraldineMcCambridge (@gerimcc) reported from Aldershot, England

    @virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers

  • GariClark Gari Clark (@GariClark) reported from Reading, England

    Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.

  • 6ft1tonsoffun Please Social Distance (@6ft1tonsoffun) reported from Burnham, England

    @virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help

  • amo_singh Amo Sira (@amo_singh) reported from Reading, England

    @virginmedia sort ya shit out! Mans trying to chill!

  • MARCUS1961UK @MARCUS1961UK (@MARCUS1961UK) reported from Cholsey, England

    FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)

  • catch_cancer Catch Me If You Cancer (@catch_cancer) reported from Maidenhead, England

    @virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone

  • smithsterbloke Gary Smith (@smithsterbloke) reported from Bracknell, England

    Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia

  • JGrenvillewood Joshua Grenville-Wood (@JGrenvillewood) reported from Basingstoke, England

    @virginmedia fix your WiFi services. Can’t even get the tv to connect let alone a phone or a laptop. Terrible WiFi

  • K74Marti Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.

  • MichaelDooega10 Michael gorman (@MichaelDooega10) reported from Woodley, England

    @virginmedia still no reply from your text service absolutely disgusting !!!!

  • mmaaccss Macsi (@mmaaccss) reported from Wokingham, England

    @CarolynBe @virginmedia Still not working for meeee :( Xx

  • MARCUS1961UK @MARCUS1961UK (@MARCUS1961UK) reported from Cholsey, England

    AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)

  • MichaelDooega10 Michael gorman (@MichaelDooega10) reported from Woodley, England

    @virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rileyscottl laura (@rileyscottl) reported

    Over two hours on the phone to @virginmedia. Tech came out Friday, couldn’t fix, worst customer service from the ‘gentleman’ on the phone #virginmedia #workingfromhome #homeschooling Suggestions please! 😡

  • judgarama Sophie Judge (@judgarama) reported

    @virginmedia This is actually just a bot chat, and not a human who can properly answer and resolve the issue. Can someone for heavens sake just properly contact us? This is awful customer service, I’m going to complain to OfCom of someone doesn’t contact me in the next 48 hours

  • moses_ross Ross Lee Moses (@moses_ross) reported

    @virginmedia A whole week with no internet whilst trying to work from home and the children attempting to access remote learning. All diagnostic tests completed and still no service. I expect this lack of service to be refunded to me and suggest you send me a new router 😡

  • CarolineJShort Caroline Short (@CarolineJShort) reported

    @virginmedia hello, I have a problem with my service but can't find a way to contact you on your website

  • mtotheassy Mark Massiter (@mtotheassy) reported

    @virginmedia awful service. Broadband speed massively under supposed guaranteed speed. On hold over 2 hrs. Cut off twice. Impossible to work like this!

  • helmacrob Helen ⚫️ 🇪🇺 (@helmacrob) reported

    @virginmedia Well our phone line is now down so we are not very happty

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.

  • ConorBurns67 Conor Burns (@ConorBurns67) reported

    @virginmedia Does our superhub 3 need to be activated first? Never been used before until a few days ago.

  • julianofclapton Julian Richards (@julianofclapton) reported

    @virginmedia I had fibre broadband plus home phone installed on Friday morning. Turned out the dongle adaptor for the phone was broken and the engineer didn't have another one. He told us to give you a ring. Of course that is impossible because you don't give a phone number.

  • MatJW Matthew Wheatley (@MatJW) reported

    @virginmedia my Internet has been cutting out off and on all day (between 5 and 15 minutes each time, about 8 times in total). I'm in epping area. Are you aware of the issue and when will it be fixed?