Virgin Media Outage Report in Winnersh, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Winnersh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winnersh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Winnersh, England
The most recent Virgin Media outage reports came from the following cities: Reading, Basingstoke, Farnborough, Marlow, Bracknell, Camberley, Tadley, Maidenhead, Fleet, and Burnham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 1 day ago |
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Reading
|
Internet | 3 days ago |
|
Basingstoke
|
TV | 3 days ago |
|
Farnborough
|
Wi-fi | 3 days ago |
|
Reading
|
Internet | 4 days ago |
|
Reading
|
Internet | 5 days ago |
Community Discussion
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Virgin Media Issues Reports Near Winnersh, England
Latest outage, problems and issue reports in Winnersh and nearby locations:
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John Richards (@Johnty14) reported from Basingstoke, England@virginmedia I’m having issues with my broadband starting & stopping every 10 mins or so, packet loss too. I’m in the RG21 area but the website says no known issues!
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Dionne Angus (@dionne_angus) reported from Bracknell, England@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
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Woodsy (@chriswoods84) reported from Wokingham, England@virginmedia only had internet installed last week. For about the 15th time it's dropped out. Fed up of sitting on phone on hold. Service update page says all ok. Clearly isn't
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Alex George (@woodsa164) reported from Wokingham, England@virginmedia Not great, it never is really.
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Melissa Burns (@lissaburns) reported from Basingstoke, England@virginmedia down in #Basingstoke RG21 - call to find out its out between 10am and 3pm due to network improvements. Surely such a significant outage he should come with prior warning - how to damage #CX ! Could have been a great #CX if communicated well...
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Grant Baartman (@gb20man) reported from Bracknell, England@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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Martin law (@tw1tterlawsey) reported from Reading, England@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
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MarkBlunden (@markblunden) reported from Maidenhead, England@virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!
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Martin law (@tw1tterlawsey) reported from Reading, England@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
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Gareth “Gazimoff” Harmer (@Gazimoff) reported from Basingstoke, England@virginmedia That’s right. We’d moved house and we’re hoping to keep you with us, but there’s been over a month of delays (issues with current cable). I need it for work, so I’ve been forced to cancel and organise alternatives.
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Katy Hamilton (@Katyebh) reported from Reading, England@virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.
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Debi Brown (@debi_feltimo) reported from Maidenhead, England@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Grant Baartman (@gb20man) reported from Bracknell, England@virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.
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Grant Baartman (@gb20man) reported from Bracknell, England@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
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Woodsy (@chriswoods84) reported from Wokingham, England@virginmedia I've done all that. It's been intermittent all day. I've reset. I've turned on and off. I've sat on hold. It's a ridiculous service
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Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Grant Baartman (@gb20man) reported from Bracknell, England@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
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Katy Hamilton (@Katyebh) reported from Reading, England@virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..
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Debi Brown (@debi_feltimo) reported from Maidenhead, England@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Rob Allan (@roballan07) reported from Maidenhead, England@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Parkinson (@parkyplays) reported@virginmedia No your service status page shows no issues but everyone in the m34 area is having issues
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MASH69 (@MASHTRON) reported@Markobhoy @virginmedia Abysmal customer service.
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paul woodall (@woodywoodstock) reported@virginmedia your broadband has gone down again!!!!! Very frustrating 😡😡😡
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Rebecca (@mysticalmoo) reported@virginmedia my 94 year old mother’s remote has died, confirmed by your call centre. You can’t get a remote to her quicker than 5 working days? She therefore is housebound with no tv… not great service… disappointed…
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Julie Compton (@joozuk) reported from Bromley, England@virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv
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Nathan Harrison (@nathan1harrison) reported@virginmedia This has been an issue since Friday night it’s not good enough
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𝐊𝐢𝐫𝐬𝐭🖤 (@kirsty_gladwyn) reported@virginmedia YOU ARE **** 🤬
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CZΛ (@cazzaparr) reportedThe quality of Sky Sports HD on @virginmedia is frankly awful. Especially compared to the BT HD coverage.
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rachel ward (@rachelward37) reported@virginmedia we booked installation 6 weeks prior to us moving in, we are now 4 weeks post moving in and still no internet! 3 visits no cable fitted and utterly awful customer service is provided every time we call. Still no idea when this will be resolved, just an absolute joke!
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𝐊𝐢𝐫𝐬𝐭🖤 (@kirsty_gladwyn) reported@virginmedia YOU ARE ****. absolute con artists 🤬