Virgin Media Outage Report in Winnersh, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winnersh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winnersh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Winnersh, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Aldershot, Farnborough, Camberley, Bracknell, Basingstoke, Wokingham and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Aldershot |
Internet | |
| Reading |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Winnersh, England
Latest outage, problems and issue reports in Winnersh and nearby locations:
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
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T 🎮
(@16_bit_boy) reported
from
Basingstoke, England
@virginmedia Already checked that, no issues apparently..
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
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Chris Evans
(@CorneliusEvans) reported
from
Bracknell, England
@virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉
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Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.
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Melissa Burns
(@lissaburns) reported
from
Basingstoke, England
@virginmedia down in #Basingstoke RG21 - call to find out its out between 10am and 3pm due to network improvements. Surely such a significant outage he should come with prior warning - how to damage #CX ! Could have been a great #CX if communicated well...
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John Neilson
(@flyingjok) reported
from
Camberley, England
@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
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John Richards
(@Johnty14) reported
from
Basingstoke, England
@virginmedia I’m having issues with my broadband starting & stopping every 10 mins or so, packet loss too. I’m in the RG21 area but the website says no known issues!
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Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝖏𝖆𝖉𝖊 𝖗𝖞𝖉𝖊𝖗 🖤🥀 STREAM PRETTY LITTLE GUN
(@deathofdaparty) reported
@virginmedia we havent had wifi for ten hours now and we have uni lectures to attend via zoom. we’ve trouble shooted everything your website says. how do we, or YOU, fix this?
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efro
(@clairosblues) reported
@virginmedia my wifi is completely down and i have lectures to attend via zoom! please fix this!
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Andy | Brighton Website Design
(@brightsitedes) reported
@virginmedia I've seen you advising people to call with issues. When I call, it advises going online if you have issues? I've got intermittent quality on my broadband. I've tested online and reset. Is it possible to request a Hub 4?
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LisasLondonLife
(@lisaslondonlife) reported
@virginmedia Yes, I tried it. Initially it informed us that there was a fault and then suddenly it says that there is no fault. There's no notification in between. In the meantime I still spent 2 hours on the chatbot and never got to speak to anyone.
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Andy | Brighton Website Design
(@brightsitedes) reported
@virginmedia Hi. Thanks for the reply. The majority of devices are Wireless. Only one device, used occasionally, is wired. A speed test won't really tell us anything as the issue comes and goes which suggests a bottleneck. That's why I was enquiring about the Hub 4 as it can bond 32 channels
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Filmdust Ltd
(@FilmdustLtd) reported
@virginmedia To be fair it’s a fairly consistent issue daily, with intermittent drop outs. By the time we have made contact with customer services it’s back on. This does seriously hamper our career progress.
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Wa iz Fat bum
(@kyleb12_3) reported
@virginmedia Leg it you punter fix ye servers or Richard Branson’s gettin bummed
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Mick
(@CurfTheRed) reported
@virginmedia I think it could be the broadband dropping causing the router to fail when it happens I check the status from my area and it never shows faults.
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Lou💫
(@theMrsH89) reported
Since upgrading to the best internet on @virginmedia the internet connection has been appalling!! Just cut out on my 9 year old’s zoom lesson with an author on world book day!! Why should I pay £6.99 for a booster when I’m paying for apparently the best!
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Andrew Bickers
(@ajbicks) reported
@virginmedia Can someone from Customer Service or complaints please contact me? - Ongoing issue with no resolution and terrible customer service.