Virgin Media Outage Report in Winnersh, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winnersh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winnersh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Winnersh, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Maidenhead, Bagshot, Farnborough, Aldershot, Marlow, Basingstoke, Camberley, Bracknell, Fleet, Wallingford and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Maidenhead |
Internet | |
| Bagshot |
Internet | |
| Farnborough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Winnersh, England
Latest outage, problems and issue reports in Winnersh and nearby locations:
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Woodsy
(@chriswoods84) reported
from
Wokingham, England
@virginmedia I've done all that. It's been intermittent all day. I've reset. I've turned on and off. I've sat on hold. It's a ridiculous service
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
@virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone
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Mechelle Penny
(@Simmba88) reported
from
Basingstoke, England
@ceryswebb @virginmedia Their customer service is the absolute worst
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James
(@InflightJames) reported
from
Wokingham, England
Absolute SHIT customer service from @virginmedia today. Due have an iPhone delivered yet “for some reason” it was cancelled. Thanks for that.
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia #virginmedia what channels do you use for itv and BBC when the virgin is not working properly. Someone please tell me. Thanks
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia Not great, it never is really.
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Gareth “Gazimoff” Harmer
(@Gazimoff) reported
from
Basingstoke, England
@virginmedia That’s right. We’d moved house and we’re hoping to keep you with us, but there’s been over a month of delays (issues with current cable). I need it for work, so I’ve been forced to cancel and organise alternatives.
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Cal 🇬🇧 🦁🏁
(@ska_qpr) reported
from
Taplow, England
.@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....
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MarkBlunden
(@markblunden) reported
from
Maidenhead, England
@virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Soph
(@daddysdahmer) reported
from
Reading, England
@virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!
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Woodsy
(@chriswoods84) reported
from
Wokingham, England
@virginmedia only had internet installed last week. For about the 15th time it's dropped out. Fed up of sitting on phone on hold. Service update page says all ok. Clearly isn't
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Broadband service improved, good speed and customer service follow-up. Thank you @virginmedia much improved service.
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bunga Bunga
(@bungaorbust) reported
@virginmedia SERIOUSLY!?! And do what? Hang on the phone for over an hour & hope you don't get cut off, finally get through & be told the defacto "we will book in an engineer"....then a couple of hours later the problem vanishes...and wait for it to happen again? #virginmediadown @virginmedia
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Carl Mortimer
(@Morty77) reported
@virginmedia Even your colleague on the phone suggested there was a wider problem - hence the long wait time. And then told me he thinks 10 days SLA is a good service. What do you think?
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Jane Lowe
(@janelowe72) reported
@virginmedia Why are you not recognising that there is an area fault in Basingstoke at the moment? The whole service is down, people are going mad on Facebook! 11 days for an engineer visit.......Not good
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Tommy
(@TommyyBruh) reported
@virginmedia Hi, there’s even no outages for the past few weeks as I have been checking regularly…speeds just seem to disappear which never use to be the case, certainly not getting the service that is paid for!!
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Ken N
(@_MrKen) reported
@virginmedia It's showing as fixed with no issues now even though others in the same area are having the same problem. Apparently I have an appointment for tomorrow, but the my virginmedia app isn't showing anything so I'll see whether anyone shows up. 😔
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mazza
(@maztastic86) reported
. Would love to get a straight answer from someone @virginmedia. Made 8 calls so far re our new broadband contract. Each one providing conflicting info. 24hrs delay to activation on contract. Wifi on oomph not working in half of our rooms, days of lost work / income. A farce.
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J C
(@JCJiggle) reported
@virginmedia @coderbyday also WN5. Exact same issue spoke to numerous employees, had an engineer come today who did nothing. THERE IS AN ISSUE AND THIS AREA AND YOU WILL NOT ACKNOWLEDGE IT.
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Suzanne Wood
(@northcamesouth) reported
Does anyone have a satisfactory quality of service from @virginmedia? My current opinion: it is totally unsatisfactory, expensive and not fit for any of the purposes for which it might be used. I was quite looking forward to watching a bit of telly, now I'm just p!$$ed off!
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Andrew Steele
(@No1shunter) reported
@virginmedia It gives the same advice as you, so that’s not much help either 🤷🏼
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Fi
(@madfiona33) reported
@virginmedia we have a problem.. currently have a black screen with sound. We can see the TV guide. Any ideas?