Virgin Media Outage Report in Winnersh, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winnersh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winnersh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Winnersh, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Basingstoke, Reading, Aldershot, Farnborough, Bracknell, Fleet, Camberley, Marlow, Wallingford, Ascot and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Wi-fi | |
| Reading |
Internet | |
| Aldershot |
TV | |
| Farnborough |
TV | |
| Farnborough |
TV | |
| Reading |
TV |
Community Discussion
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Virgin Media Issues Reports Near Winnersh, England
Latest outage, problems and issue reports in Winnersh and nearby locations:
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Please Social Distance
(@6ft1tonsoffun) reported
from
Burnham, England
@virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi
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Gary Smith
(@smithsterbloke) reported
from
Bracknell, England
Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia
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Catch Me If You Cancer
(@catch_cancer) reported
from
Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago
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Macsi
(@mmaaccss) reported
from
Wokingham, England
@CarolynBe @virginmedia Still not working for meeee :( Xx
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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Macsi
(@mmaaccss) reported
from
Wokingham, England
Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I just paid my bill on the phone. Via automated service. Its taken pmt. Now on hold for 35 minutes.. Don't even know why.. Any answers
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Garry Voss
(@gwfvrowell) reported
@virginmedia The quality (or lack of) my broadband, ive lodged complaints but no one ever gets back to me with updates. There has been an outage in my area since January thst I'm told cannot be fixed until late March so why am I still paying for a service that is not as advertised
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rachel wakefield
(@rachywakey) reported
@virginmedia Yes, this is the second time you've said that. You didn't cancel today, you just didn't turn up and my husband didn't work today so he could be here. If you'd cancelled he could have worked. It's hard to believe you'll sort this out as you keep repeating the same behaviour.
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Kimm89📚
(@Kimm897) reported
@virginmedia it's totally unacceptable to treat your own customers in this way, empty promises of call backs, cheques being sent, managers will call. None of which have happened. I'm now on the phone on hold and already having palpitations dealing with you guys.
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@RetroNerd
(@ARetroNerd) reported
Must have spent days in total mainly on hold with @virginmedia over lack of broadband service. Decided to cancel and they phone straight beck and offer £40. Thanks but no thanks.
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Luke
(@lukejonrss) reported
@virginmedia hey! Why is our internet absolutely woeful. Genuinely don’t think I’ve ever had internet which is as inconsistent and slow as this is...
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia I've done this many times previously and does nothing, the most recent request to switch it from modem mode is so you would process my complaint with ofcom which in turn means I'm without WiFi for 30 days unless standing on the "superhub"
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Sarah Louise
(@sarah_lou68) reported
@virginmedia It’s simply abdication of responsibility to your customers - pure and simple!!! There is no excuse for provide such a dreadful customer experience - none at all!!
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D93
(@D9316232903) reported
@virginmedia In section 3 where it says 'we always look into every complaint' is that actually a thing or is it just something you need to write?
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Matt Dickinson
(@mattd1981) reported
@virginmedia Had plenty of calls and nobody seems to want to help. Logged a complaint 7 weeks ago and nobody been in touch. Apparently you have 8 weeks to sort, so you have until next Friday to call me. Otherwise @ofcom and the @TheFCA will be contacted. And my solicitor.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@virginmedia You won't process it as I am not willing to pay for 30 days of no Internet as the hub has almost zero range even if my line issues are resolved