Virgin Media Outage Report in Winnersh, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winnersh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winnersh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Winnersh, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Basingstoke, Camberley, Bagshot, Aldershot, Farnborough, Bracknell, Fleet, Marlow, Wallingford, Ascot and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Basingstoke |
Wi-fi | |
| Reading |
Wi-fi | |
| Camberley |
Internet | |
| Reading |
Phone | |
| Reading |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Winnersh, England
Latest outage, problems and issue reports in Winnersh and nearby locations:
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia I’m not sure if they do. Happy to do another web chat to cancel.
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃
(@LesleeRBarron) reported
from
Reading, England
@virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia And there you have the extent of VM customer care folks!
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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𝓓 𝓪 𝓶 𝓲 𝓮 𝓷
(@DamienPSmith) reported
from
Bracknell, England
@virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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Dave Crocker
(@davedec60) reported
from
Reading, England
So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier
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Flo
(@Flozephine) reported
from
Bracknell, England
@virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out
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Pilot_Paul
(@pilot_paul) reported
from
Basingstoke, England
@virginmedia @joelycollinsx Hilarious. You get a link after ringing the number but the website is down
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
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Nicky Booty
(@nickybootyy) reported
from
Reading, England
@virginmedia when will the problems in rg1 be resolved?
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃
(@LesleeRBarron) reported
from
Reading, England
Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert
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Kieran Davey
(@KieranDavey1) reported
from
Basingstoke, England
@virginmedia Hi - I'm in Rg22 and Internet has been down since about 11am - do you have an eta for when this will be fixed? Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel
(@WestW00D1) reported
@Chris024104211 @virginmedia Problems with mine too... IG1 area. It's been quite frequent today.
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billy wilkinson
(@brabus1) reported
@simonmayo @virginmedia Even if you do they are still like robots Unless you tell them you are leaving then they never stop calling you
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@welshwarrior
(@welshwa81518941) reported
@virginmedia I said: ONLY MY MANAGER CAN ACTIVATE YOUR £55.00 PACKAGE & DISCUSS YOUR COMPENSATION ENQUIRY. OK got it Alex-soU can't redirect me2 the nice lady i made the contract with or help. NO. ONLY MY MANAGER CAN ACTIVATE IT. Then Alex PLEASE LET ME SPEAK WITH YOUR BLEEDIN MANAGER!!!!!!
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Kelly Cross
(@naughtsandcross) reported
@virginmedia This morning. The auto compensation team "denied liability" and the customer service team would only offer a pro rata day rate. Just not good enough.
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Mickey Finnigan
(@mickeyfinnigan) reported
@Bobaloba @virginmedia They're **** man. Luckily my hub stopped doing that thing where it resets itself 10 times a day but they did bugger all to help/repair it.
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Jonathan Henley
(@JayRHenley) reported
So, who else has been 'upgraded' by @virginmedia to their new 360 service and found it totally unacceptable? Just asking? My experience has been totally crap.
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venus ^__^
(@SylveeX3) reported
Virgin media is so ******* bad oml
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weegee
(@Belfastgirl007) reported
@virginmedia Atrocious customer service- Simple switch from PAYG to contract meant I was left with no phone service at all - contacted VMB & told nothing they could do until new card arrived as old sim deactivated- despite being assured original sim would remain active 🤯
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@welshwarrior
(@welshwa81518941) reported
@virginmedia Now i've been patient, pleasant & reasonable with @Virgin. But U've repeatedly given me the run around & taken the💧 Last straw4me was an impolite & absent Manager & trouble i went thru 2get by my phone4 7.30pm + plans i had2 change, involving caring duties. Normal protocol4U?
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Kyro Myrkat
(@KyroMyrkat) reported
I cannot find anywhere online to report a fault @virginmedia and the 24/7 whatsapp service not available until Monday. So no Internet or TV until Monday. No.service on Sunday is poor. No phone help until Monday. Shoddy.