Virgin Media Outage Report in Farnham Royal, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham Royal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Farnham Royal, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Watford, Slough, Bracknell, Hounslow, Northolt, West Drayton, Wokingham, Feltham, Twickenham, Hanwell, Isleworth, Hayes and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Bushey |
Wi-fi | |
| London |
Internet | |
| Watford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham Royal, England
Latest outage, problems and issue reports in Farnham Royal and nearby locations:
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out
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≡xtr≡m≡pcuk 🔜 #i69 🤟
(@ExtremePCUK) reported
from
Hillingdon, England
@virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!
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Cameron🏴
(@CRJG_) reported
from
Bracknell, England
Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡
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Mac Laubscher
(@LinkedinMac) reported
from
Bushey Heath, England
@virginmedia any idea why services are down across the board in WD23 postcode area?
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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Patrick Smith
(@P4TTL) reported
from
Chertsey, England
@virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.
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Stuart the Copywriter
(@StuartTarn) reported
from
Spelthorne District, England
A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.
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royal 🌈
(@elthampalacegay) reported
from
London, England
Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
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Mansukh
(@mmpa4) reported
from
Watford, England
@virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.
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💋unknown💋
(@unknown45523435) reported
from
Hillingdon, England
Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
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Marco Olevano, CFA
(@MarcoOlevano) reported
from
Hounslow, England
@virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer
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Marco Olevano, CFA
(@MarcoOlevano) reported
from
Hounslow, England
@virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working
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itsnotOK
(@itsnotO56763609) reported
from
Spelthorne District, England
@virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕
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royal 🌈
(@elthampalacegay) reported
from
London, England
@virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??
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maureen robert
(@morish1) reported
from
Hillingdon, England
@virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!
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itsnotOK
(@itsnotO56763609) reported
from
Spelthorne District, England
@virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ric Roberts
(@RicRoberts) reported
@virginmedia Hi. I have tried two days in a row to talk to someone (via the text chat bot) but no-one has got back to me about the slow speeds (particularly upload). Not receiving the service I pay for at the moment!
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Lottie Blackmore
(@BlackmoreLottie) reported
@virginmedia Being on hold for hours to be told there’s not much you can do to help. The WiFi is pretty much non existent
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linsey carter
(@linseycarter) reported
@virginmedia my internet is going off at least 5/6 times a day it’s been like that for over 10 days now and can’t get through on phone help plz
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Greg
(@GR36) reported
@journeydan Virgin media 350. I get 387 down and 37 up according to eero. Pay a combined free with Tv etc so almost impossible to untangle!
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bakerbird
(@cakey12) reported
@virginmedia My price increased last Feb 2020 ! I am a critical essential worker & upset that this increase has come in now. Your Customer service is awful & you give no opportunity to discuss this like other providers. If I was on benefits you would not increase my payments
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Jade Donovan
(@JadeDonovan1) reported
@virginmedia why is it my broadband is going up but my bf and mothers that are in the same area reference aren’t?? Brilliant for a single mum who’s monthly bill is already more then theirs. Not like I can cancel my account like you suggested because I’m homeschooling #nothappy
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SH🏴☠️
(@Sh0ll0w) reported
@skyhelpteam thinking of rejoining you as @virginmedia are upping their prices & their service is getting worse. I can't see any broadband deals when I sign in & the online Sky "Support Centre" is useless. Can I raise account questions and sales queries via Twitter DM please?
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bakerbird
(@cakey12) reported
@virginmedia I cannot afford to change providers as I work from home providing a critical essential service
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James Murphy
(@JamesMurphy767) reported
@virginmedia I was told twice it would be 4 hours. These are difficult times for people (staff, punters) so why not stop promising what you can't deliver? My original complaint acknowledgement came in May last year! @Ofcom @WhichUK
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Rich Orton
(@RichOrtonV70) reported
I've been with virgin media for over 10 years and only once I was late paying @virginmedia then tried to add £7.50 as a late payment. So for every minute my internet is down I will change you £7.50 Today you owe me £45 How would you like to pay ? #virginmedia