Virgin Media Outage Report in Farnham Royal, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham Royal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Farnham Royal, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Hanwell, Slough, Watford, Hayes, Walton-on-Thames, Feltham, Hounslow, Ruislip, Greenford, Isleworth, Southall, Northolt and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Farnham Royal, England
Latest outage, problems and issue reports in Farnham Royal and nearby locations:
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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Martin Rowan
(@martinrowan) reported
from
Wokingham, England
@dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia Also told that they don’t work on Sundays. I am very fed up. Terrible customer service.
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@LeighRussell @virginmedia @PinnerLocal We have no WiFi - day 9 of a total VM blackout. Engineer supposed to arrive tomorrow. Dreadful customer service @virginmedia.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia - the shocking thing is that I have received yet another text “Virgin Media Outage Update - ID: F007005291 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team” TOTAL LIES - we are on day 6 of NO service
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Susan Barton
(@13todinner) reported
from
Watford, England
@virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this
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David Wright
(@davidoff1706) reported
from
Hillingdon, England
@virginmedia totally appalled by the waiting and the way I’m being treated only want to give my 30 day notice and cancel but no such luck feel stuck with this contract. Customer service is pushy and not bothered if you want to cancel.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Anyone thinking of signing up to @virginmedia - think twice. We live in NW London and are enduring day 6 of a total VM blackout - no WiFi and no TV. Not good enough.
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Gail Yeats
(@gizmopusskin) reported
from
Hillingdon, England
@SagaUK you obviously don’t care about my holiday and assume that anyone who goes with saga will put up with appalling service as wont be young enough or tech savvy enough to use social media. So far, worst holiday of my life - no problems with Virgin or Wendy Wu. Just with Saga
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia It’s Sunday morning and still no router. This is terrible, terrible customer service
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!
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Martin Anthony Tett
(@MATatBucks) reported
from
Amersham, England
@virginmedia The webchat has been unavailable last night and today. I told them about this and they acknowledged it did not work. Yodel are useless. I am desperate for my router to enable my WiFi. Really poor service all round.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peachey
(@MrPeachey) reported
@virginmedia Remove the BOTS and hire more staff for customer care to match the size of your company? Waiting an hour online or on hold because you are ‘busier than normal’ (same message everyday), match the demand of your customers.
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Mel Scrutton
(@MelScrutton) reported
@virginmedia You haven't advised what the issue is as no one has been out to look at it... but the issues we experience are constant dropping out across multiple devices. We either want an engineer to fix it or to get out of the contract to move to someone more reliable.
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Reece Boyd
(@ReeceBoyd) reported
@virginmedia any idea why im being passed about like a joint amongst your customer service team whilst trying to cancel my contract ?
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Jahad Rahman
(@JahadRahman1) reported
@virginmedia service is so poor, I’ve been transferred to various departments. I just want to cancel my media package.
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Ryan Stoker
(@RyanStoker97) reported
Another Stream called short because of Internet issues. There is literally nothing worse as a Streamer. @VirginMedia Cheers guys...
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UTFT👊
(@COYB1976) reported
@MrPeachey @virginmedia And employ English people to answer the phones no one can understand each other its pathetic for such a big company just. Wouldnt recommend @virginmedia to my worst enemy
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Chunkymonkey37
(@Chunkymonkey363) reported
@virginmedia Told to cancel the contract lady had enough of their lies now saying they will send an engineer after all their lies WE DONT WANT VIRGIN LISTEN!!!! now saying they sending engineer anyway and it's becoming harassment CANCEL THE CONTRACT like we keep asking
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Ryan Stoker
(@RyanStoker97) reported
Another Stream called short because of @VirginMedia Internet issues. There is literally nothing worse as a Streamer. Absolutely stuck.
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Peachey
(@MrPeachey) reported
@COYB1976 @virginmedia The nationality of their employees isn’t the concern, but they do need customer service who speak English loud enough and clear enough to UK customers, which is very hit or miss with my experience. Agreed, I won’t be recommending anyone.
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Peachey
(@MrPeachey) reported
@virginmedia You don’t understand the frustration because you are sitting pretty on the other side, so let’s not pretend because we are on social media. Maybe I need to be a high profile person will a million followers. Would love a senior member of customer care to contact me, if any exist?