Virgin Media Outage Report in Farnham Royal, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Farnham Royal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Farnham Royal, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, High Wycombe, Watford, Walton-on-Thames, Southall, Bracknell, Twickenham, Chesham, Uxbridge, Windsor, Great Missenden, Hayes, Amersham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Farnham Royal, England
Latest outage, problems and issue reports in Farnham Royal and nearby locations:
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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Dewald Hanekom
(@DewaldHanekom) reported
from
Hounslow, England
@virginmedia Not if your broadband connection drops nearly every 30 minutes like it does today!! Can’t even get on a web page, never mind Movie marathons!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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marife narito
(@shiken93) reported
from
Spelthorne District, England
what’s happening to our internet Virgin media on & off service 😂
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Frank Andreas
(@frankandreas3) reported
from
West Molesey, England
@virginmedia the internet has been terrible today and has died again just now. Can you let me know if you are able to fulfill the contract I pay for or if I need to look for another internet provider. Absolutely terrible
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louise ash
(@louiseash3) reported
from
Spelthorne District, England
Down again! Shocking service. Bank holiday weekend and no broadband or TV #virginmedia
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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Russ
(@rusblake) reported
from
Hillingdon, England
@TurdiiBurdii @RiannaSandu @virginmedia If your an online gamer a couple of minutes is equivalent to hours of lost progression. So makes no difference if it’s down for a minute or an hour #virgindown
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia this is happening all the time. I work for the NHS! This is needs to be fixed ASAP. As your not providing service i aspect this has been happening all week!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Bushey Heath, England
@virginmedia Fix it dear Henry dear Henry fix it ... there’s a hole in my....
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Russ
(@rusblake) reported
from
Hillingdon, England
@Kanadessa @TurdiiBurdii @RiannaSandu @virginmedia I was playing SOT for about an hour and a half, and it went down lost all my progress
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Over 13 months with @virginmedia fighting with them over the phone to say there is a problem with our service and explaining it’s not the equipment it’s the line this engineer arrives runs tests and “checks cables” as prt of his assessments and not prompted. Finds cable faults!!
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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louise ash
(@louiseash3) reported
from
Spelthorne District, England
And the checking service on Virgin Media page gets you nowhere.
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CJ
(@FlynnJonas2) reported
@virginmedia How would I know…. That service is broken too… just get a nice white screen to look at when trying to look… hey I could phone the service team and be on hold for over an hour… but honestly what’s the point
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SHERI
(@Sheri_Barrett) reported
@virginmedia Understandable, but this is now the fifth time the time has changed. When will it be fixed? What is the issue? As a customer who works from home, I need to be able to plan around this. This is extremely disruptive.
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Suzanne mousley
(@Suzannemousley) reported
@virginmedia why after spending over an hour on the phone to upgrade my package do I now have to phone back 48 hours later to order a pod to boost my signal? This is not good customer service
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Webster
(@Webster141) reported
@virginmedia Red Phone is flashing when the Internet first cut out. After reboot had the same red phone flash but with green WiFi and green up/down + bottom light flashing green
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Hayley Woodrow
(@hayley_woodrow) reported
@virginmedia Iv have just been on the phone for over an hour to try and sort out my package- the issue has still it been resolved and this happens month after month- I will now be going. To citizens advice about how to deal with this. I am continually being charged double!
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Shellish 🏁🟥⬛️🟧 🐴
(@ShelleyThistle) reported
@virginmedia Hi. It’s ok. Panic over. All seems to be back up. The service page online needs looked at though. Thanks.
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maddy
(@MahdiAkib) reported
@virginmedia utterly shocked with the level of poor service and lack of communication from the team, specifically the Moving team, trying to find out why despite both my neighbours having access to virgin broadband I cant have virgin media with me, will be moving house very soon.
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ManiSandhu.NFT
(@MoannyMani) reported
@virginmedia The engineer came and said he has to let his manager know. Very polite and understanding but did not have any info about what the booking was for. On top of that when he checked your system not once has this issue been booked in correctly for a team run a cable to the house
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Webster
(@Webster141) reported
@virginmedia Just the TV, Broadband "no known issues" I can almost guarantee whatever technician in the area is trying to fix TV is breaking my Internet. And I've about had enough. 4/7days I've had zero Internet access.
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Turneep 💙🇪🇺 Ⓥ
(@Turneeps5) reported
@virginmedia Hi - I actually do need a bit of help… just had an email confirming the changes on my account, it states my bill going forward will be £123.58/month when I agreed to £71/month (next bill will be £112.75 which I understand may include some charge for replacing the WiFi extender)