Virgin Media Outage Report in Farnham Royal, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Farnham Royal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Farnham Royal, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Slough, Greenford, Hayes, Isleworth, Walton-on-Thames, Windsor, Southall, High Wycombe, Feltham, Hounslow, Watford, Gerrards Cross and Hillingdon.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Total Blackout | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Farnham Royal, England
Latest outage, problems and issue reports in Farnham Royal and nearby locations:
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Chris C (@a3racer) reported from Wokingham, England
@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
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Deepak (@deethfc) reported from Harrow Weald, England
@virginmedia It’s been a issue since I agreed to a update 3 months ago I can understand there was a lockdown burin may was told that it would happen 20th may did not happen waited all day rang on 21st and said the order was not put on properly and it has now been done
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simonstebbing (@simonstebbing) reported from Bushey Heath, England
Amusement of the day. Call Virgin’s senior technical support line. You can’t write this stuff!!! 0800 052 5738 @virginmedia #stillnowifi #fail
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Torbaf (@JunaidJuned86) reported from Harrow Weald, England
@virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi
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Pretty (@pretty_gd) reported from Harrow Weald, England
@virginmedia is da worst for internet ever! Every week there’s a problem. Been off since 4pm kmt
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Mario Bucolo (@mariobucolo) reported from London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Peter McLoughlin (@lastminutepete) reported from Hillingdon, England
@virginmedia Yes I’ve done all that and it said the signal was weak. Pressed the button to optimise the WiFi or router or whatever it is and that didn’t work. Is it not the job of the router to emit a strong WiFi signal? All the devices trying to connect are modern and up to date.
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Mario Bucolo (@mariobucolo) reported from London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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Peter McLoughlin (@lastminutepete) reported from Hillingdon, England
@virginmedia I did all that yesterday. On the laptop that recorded a speed of 1.28mbps, when I put the Ethernet cable in, it was 254.99mbps. On the Apple TV, it went from 1.06 to 651. It’s not just these devices, these are the worst examples
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6thdr (@6thDr) reported from Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Jean Rauwers (@jeanrauwers) reported from London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
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Peter McLoughlin (@lastminutepete) reported from Hillingdon, England
@virginmedia Good morning. Yes it’s an ongoing problem that isn’t going to go away on its own, it needs resolving please. I see that there is now a Hub 4 available, does that emit a stronger WiFi signal? And what about Booster Pods? I don’t live it a mansion, it’s just a normal 3 bed semi.
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Mario Bucolo (@mariobucolo) reported from London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
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Caryn Sinclair (@ce141974) reported from Maidenhead, England
@virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!
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Deepak (@deethfc) reported from Harrow Weald, England
@virginmedia And text you date date but never happened rang on 28th and they said it will be Friday 5th June waited till 4 pm and rang than said it was not booked in and will be Saturday 5th June again waited called up and said it’s not been booked a scheduled for 11 June I really saddened
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Terri (@Rex_Comms) reported from London, England
Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.
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James Dawes (@jim_dawes) reported from London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Peter McLoughlin (@lastminutepete) reported from Hillingdon, England
@virginmedia I’m on M600 Fibre Broadband. On my account it says ‘our broadband doesn’t get quicker than this. You’re on our top tier broadband!’ If I got a Hub 4 and 1gb broadband, would that guarantee a stronger and faster WiFi network?
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Philip Furlong (@PhilipFurlong2) reported from Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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Mario Bucolo (@mariobucolo) reported from London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jenna Gleespen (@JennaGleespen) reported
@virginmedia Unless you can assure me that this will not go in circles AGAIN and they can get a tech out here to fix this earlier than end of week then don’t waste more of my time or patience
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L is 4 Learning (@Lis4learning) reported from Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Name cannot be blank (@carter_boy81) reported
@virginmedia The agent was very dismissive. The outcome was that if anything was removed from her service it would make minimal difference to her bill because she's on "such a great deal". Is it standard practice for you to keep calling vulnerable people and hounding them?
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Drewery **** (@drewerydyke) reported
@virginmedia Thanks. I last had an ethernet cable a decade ago. Has Virgin service declined to that of over a decade ago? Is that also why the helpline disconnected 3 times, too? I cannot reach you save via twitter, so I am not sure how best to continue your agents.
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Michael Owens (@michaelowens868) reported
@virginmedia the Internet has been soo slow for the last 2 days, I've restarted the router multiple times an it hasn't worked
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………. (@_SS07_) reported
@RabLEE3 @virginmedia The customer service is a joke
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………. (@_SS07_) reported
@virginmedia @Rebecca46338538 Can u help me please your customer support is shocking?
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Dionne walker (@deewalker2002) reported
@virginmedia trying to cancel absolute nightmare Several calls transferred from person to person told the issue has been sorted then we continue to have virgin active and we now have another supplier this has been 6weeks of issues #worstcustomerservice
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General Dalgardo (@GeneralDalgardo) reported
@virginmedia Got four complaints in with virgin media starting from 4th March. Your uk customer service agent called last week at 1pm to advice me she would call me by 8pm. No call back, waited in all day. As I said your @virginmedia are a disgrace
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Joyce Cotton (@Joyceeee77) reported
@virginmedia Well over a week ago, one sounded asleep the other was no help in fact quite stroppy ended hanging up on her. Really am sick of this unhelpful company,