Virgin Media Outage Report in Farnham Royal, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham Royal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Farnham Royal, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bushey, Slough, Chertsey, Watford, Rickmansworth, Walton-on-Thames, Southall, Ickenham, Hayes, Hounslow, Northolt, Feltham, Isleworth and Uxbridge.
| City | Problem Type | Report Time |
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 London |
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Internet | |
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Internet | |
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Internet | |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farnham Royal, England
Latest outage, problems and issue reports in Farnham Royal and nearby locations:
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paul davies
(@ayestawnie) reported
from
Hillingdon, England
@virginmedia got no TV, Internet or phone please help got code W02 on my TV
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Darren Woodward
(@woodywatford) reported
from
Croxley Green, England
@virginmedia Rang that number, said there wasn’t much they could do. Re did my package as it is currently, and it was £2 more than what I got quoted on Saturday. So just over £30 a month more staying with you. Thanks for trying to help
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
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Olivia
(@Olivia121994_) reported
from
Harrow Weald, England
@virginmedia We've done all of this. It's been two days; no known area issues and we have re booted several times.
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Cal 🇬🇧 🦁🏁
(@ska_qpr) reported
from
Taplow, England
.@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK
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DanWot
(@danwot) reported
from
Spelthorne District, England
@virginmedia I used your on line option of raising a complaint as the previous call took 30mins. Could handle another long call. Nothing has happened so chased it up yesterday. 45min call and nothing resolved. Agent just said someone will call me today. So far no call.
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DanWot
(@danwot) reported
from
West Molesey, England
@virginmedia I've made a complaint over a month ago without a response. Your not following your own complaints procedure. I followed up with a call yesterday, constantly placed on hold, 45mins later told someone would call me back. So far no call!! Someone call me please!
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Olivia
(@Olivia121994_) reported
from
Harrow Weald, England
@virginmedia Still green. Not working
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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DanWot
(@danwot) reported
from
Spelthorne District, England
@virginmedia No COM number. Email from resolution team saying sorry got a complaint. The guy I spoke to yesterday chasing up the complaint was dreadful. Put me on hold for 30mins of a 45min call. Ended up by saying the person handling this will call me. Clearly wanted to get rid of me.
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DanWot
(@danwot) reported
from
Spelthorne District, England
@virginmedia My new price would be cheaper. All brilliant. I then rec'd an email to say thanks for the changes to the package and I've had things removed. I asked on 3 occasions that was anything changing, agent said 100% no! Totally lied too. Very poor. Please explain how this is acceptable
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!
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Robert Berning
(@Robert_Berning) reported
from
Spelthorne District, England
@virginmedia your broadband is useless. Your customer service is non-existent and your product is a joke.
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Mark Viveash
(@MarkViveash) reported
from
Hounslow, England
Hi @virginmedia I am trying to close a mobile phone account for my dad who has dementia and is unable to speak to answer security questions & we don't have power of attorney. Speaking to your cancellation line has been a waste of time and awful customer service
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia I've tried rebooting as well. The problem persists.
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia probably the worst customer service going 👎🏻
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Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@mneilan12) reported
@virginmedia There is no issues in area but there is connection problems with the Broadband in the house
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✨Anna✨
(@Aquila7x) reported
@virginmedia Still no contact, my drive has been obstructed further and there’s now machinery there. This is obscene! Please actually respond now with a resolution. You’ve done absolutely nothing.
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Troy
(@tr0y1291) reported
from
West Bromwich, England
@virginmedia are an absolute disgrace. The broadband has been down more than in use over the last 12 months. My 1 year old would do a better job in the call centre they use.
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simplesi29@googlemail.com
(@simplesi29goog1) reported
@virginmedia @Virgin Hows does replacing my old router with a hub3 improve my services when I can now no longer receive WiFi signal in hardly any rooms of the house. Locked into contract and paying over the odds for a service I can't use, terrible service from roll on December 😡
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Alan Hawkes
(@AlameHawkes) reported
@Stupacabra @virginmedia We haven’t had any problems with TalkTalk since upgrading to the faster package a couple of years ago
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Sharon
(@chattyshaz1) reported
@virginmedia what an absolute joke , I have spent 45 minutes on the phone and spoken to 4 different people trying to make changes to my tv package, this resulted in me cancelling my virgin tv contract. Never ever have I experienced such poor customer service #disappointed
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Jay Ward-Carroll #FBPA #FBPE # GTTO
(@JWard_Carroll) reported
No manager either. So now I’m stuck with paying 2 months bills in an account I never have permission to open and was told that it was my fault for using the ‘upgrade phone’ facility in my @virginmedia mobile portal. #badcustomerservice
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simon reynolds
(@simplesi29) reported
@virginmedia @Virgin Hows does replacing my old router with a hub3 improve my services when I can now no longer receive WiFi signal in hardly any rooms of the house. Locked into contract and paying over the odds for a service I can't use, terrible service from roll on December 😡
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Ryan Chamberlain
(@rjc2005) reported
@virginmedia sucks been a loyal customer for 10 years,****** sideways by price increases yet again..Tenner a month,robbing bastards,your services are constantly **** anyway..see ya on the flip side
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Warren Little
(@warrenlittle7) reported
@virginmedia can you ease explain to me as to why your Internet service has been barely working for the last 24 hours in the BR7 area? As someone who works from home this service is a must for me.