Virgin Media Outage Report in Farnham Royal, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Farnham Royal, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Farnham Royal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Farnham Royal, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Feltham, Hounslow, Windsor, Northolt, Southall, Hayes, Greenford, Datchet, Ruislip, Watford, Amersham, Chertsey, Slough and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Feltham |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Farnham Royal, England
Latest outage, problems and issue reports in Farnham Royal and nearby locations:
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David Israel
(@davidal123) reported
from
Bushey Heath, England
@virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Today it’s back to normally, but tonight it will most likely go down again, since this has been the trend since Xmas eve
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds
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Sam Blackmore
(@FaintVlogger) reported
from
Harrow Weald, England
Big up @virginmedia gone down in the Harrow area...
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Alex Lewis
(@alewis2106) reported
from
London, England
Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.
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Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karl bentley
(@karlbenk) reported
@virginmedia virgin media have just lied to us since 24th September saying port out cancelled and would be taking back over then told this didn't happen so was supposed to be given new number to work today also had engineer appointment that never happened lies lies lies virgin
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Kathy Sheridan
(@murrysheridan) reported
@virginmedia Hi John, I waited for 1hr 40 minutes to speak to customer care, eventually got through to an agent explained the issuses was told to switch off all devices while she changed the settings from her end. Then the phone went quiet! Hung up? Problem still exists.
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JPGComms
(@JPGComms) reported
@virginmedia No they didn’t, I was explaining that I can’t easily get out because of my disability and that I think it’s unfair to charge me delivery again, because the boosters aren’t working and I was told that if there were problems with them there would be no additional del. charge then
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Dave
(@imtheirwifenow) reported
My internet with @virginmedia is at the point where it's so awful I may as well not have it. We literally just hotspot to our phones for everything because I we can barely get a single MB of internet. Oh and they signed me up for a new contract without telling me. Scumbags!
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Dave
(@imtheirwifenow) reported
@virginmedia No there's no issue anywhere, there's something wrong with my line of hub or something. I just did a speed test and I'm getting 253.4kps. It's honestly a joke and nobody helps when I contact you.
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Elecsmart Electricians Ltd
(@elecsmartuk) reported
@virginmedia I’ve finally after a full day of trying to cancel I think I’ve successfully cancelled this 💩show !
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Karl bentley
(@karlbenk) reported
@virginmedia disgusting service left without home phone for days told yesterday would be a engineer coming and we was given a new phone number and told would work within 24hrs fobbed off again by virgin media
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David
(@dnsmiff_david) reported
@virginmedia there there we go round in a circle - I've spent over 2 hours trying to resolve calling that number, one call over 1 hour ( which I've been charged 42p for!!). The last person said he had raised an IT ticket, I've raised a complaint on your system for what good that will do.
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Silver
(@Sueworld) reported
@virginmedia The work was completed, but he refused to wear any mask citing he was exempt due to 'health issues' even though the Virgin rep had assured me he would wear on. #Covid_19
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Kate
(@Kate_SLRB) reported
@virginmedia Unfortunately that has all been done many times and they have identified the problem. Unfortunately this has gone on for a long time now and recently every appt booked has been a no-show without any notice.