Virgin Media outages and service status in Egham, England

Problems in the last 24 hours in Egham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Egham, England

The most recent Virgin Media outage reports came from the following cities: Kingston upon Thames, Slough, Wembley, Hounslow, Southall, Camberley, Harrow, Northolt, Twickenham, Warfield, Uxbridge, Greenford, Addlestone, Maidenhead, and Brentford.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	20 minutes ago
Slough	Internet	1 hour ago
Slough	TV	19 hours ago
Wembley	Internet	4 days ago
Wembley	Internet	5 days ago
Hounslow	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

• 
  Geoff Rogers (@GeoffRogersEU) reported 3 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  CM40 (@CM40UK) reported 4 minutes ago from Blackwater, England

  @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

• 
  Billy Baxter (@will_i_am67) reported 6 minutes ago from Slough, England

  @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

• 
  Jeff Brown (@fadermonkeyking) reported 11 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Flo (@Flozephine) reported 11 minutes ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  Robert Hallam (@Robertfhallam) reported 12 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Tim Hole (@TimHole) reported 15 minutes ago from Kingston upon Thames, England

  @virginmedia thank you, I am trying to register so I can access the service but I can't receive SMS so I cannot receive my verification code. I tried to login but it said email not recognised so guess i havent logged in before. Please advise.

• 
  Staffora (@staffora) reported 15 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 16 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  CM40 (@CM40UK) reported 16 minutes ago from Blackwater, England

  @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 17 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 18 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  DimiD (@DimiD35089880) reported 22 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  Yessi Bello-Perez (@yessibelloperez) reported 31 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  Billy Baxter (@will_i_am67) reported 38 minutes ago from Slough, England

  @virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days

• 
  John carroll (@Johnboy82903002) reported 41 minutes ago from Brentford, England

  @virginmedia Done that, and still doesn't work

• 
  Yessi Bello-Perez (@yessibelloperez) reported 43 minutes ago from Ealing, England

  @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

• 
  Yessi Bello-Perez (@yessibelloperez) reported 52 minutes ago from Ealing, England

  @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

• 
  SusannJerry (@MrsJerryTweets) reported 55 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  eamorugby (@HoarseRoar) reported 60 minutes ago from Slough, England

  @virginmedia Still no service. Your website tells me service is fine. Over the phone the automated message is “an intermittent service” and when I finally spoke with someone they’ve organised a technician to visit next TUESDAY. It’s a mess.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jambo (@The_real_Jambo_) reported 31 seconds ago

  @CliveR39 @virginmedia @Ofcom I lost tv service before the world cup started for 16 days, I was told I would recieve automatic compensation but didnt recieve any discount, had to raise a complaint and they told me they would offer £20 as goodwill gesture because I didn't have total loss of service.

• 
  CliveR (@CliveR39) reported 1 minute ago

  @virginmedia In this digital era how long will this fix take to apply? I want to watch the sport on the TV screen NOT on computer or mobile device!

• 
  Andy Anderson 🇬🇧 Defund the BBC! ♋️ (@shelf_life64) reported 2 minutes ago

  @virginmedia @TheAFC0522 Two weeks to fix this is wholly unacceptable…. I’m starting to suspect you’re having another spat with Sky or your engineers are all on holiday!! As you are well aware casting is not available from the Sky Sports app… A bill credit to all affected would be welcome for this!

• 
  Jon H (@JonHar1985) reported 5 minutes ago

  @virginmedia Haha there is zero point. I’ve got 2 complaints ongoing due to how crap you’ve become. Really love I’m ******* for like another 18 months. Absolute top tier service you bunch of jokers

• 
  Dazzlar (@Happyowl365) reported 6 minutes ago

  @virginmedia are we going to be compensated for the skysports+ not working? I’ve paid for skysports to watch EFL games and it’s still not fixed not good service at all 😡😡😡

• 
  Jebsy (@Jebsy40) reported 9 minutes ago

  @colinmufc2 I have been kept on hold and passed around while trying to cancel out of contract services by peoole who don't understand that others have principles and can do without or pay more for better service. Some people just want change @VirginMedia, not 50 minutes of bs and retentions.

• 
  doozerlyn (@doozerlyn) reported 12 minutes ago

  @YouMadBruv3r @virginmedia Check on their service checker page.... Mine says will be sorted at 1008 hours on 28th August... Very specific... I bet yours will be the same.... @virginmedia lying to everyone, refunding no one....

• 
  Krystle (@vdaybabygirl85) reported 15 minutes ago

  @virginmedia Imagine for weeks upon weeks your internet has not been working. Can't connect on chat as no data and WiFi not working. Ran out of data repeatedly and have had to top up eSims And U have the AUDACITY to say my services will be suspended for non payment. No thanks

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 15 minutes ago

  Well @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.

• 
  Wolf of X (@WolfofX) reported 17 minutes ago

  In 2003, Stan Beaton lost his wife Ruby to cancer. But there was one small piece of her he could still hold onto. Her voice. Ruby had recorded the outgoing voicemail greeting on their home phone around 2001. After she died, Stan deliberately kept it. In the difficult years that followed, whenever he was feeling particularly low, he could pick up the phone and hear her voice again. He even avoided changing phone providers because he was afraid the recording might disappear. Then, in December 2014, it did. Technical work involving Virgin Media's voicemail system caused Ruby's recording to vanish. Stan was devastated. After protecting it for more than a decade, he believed the sound of his wife's voice was gone for good. When Virgin Media learned what the recording meant to him, a team of engineers began searching through their systems. They initially thought the chances of recovering it were extremely small. They searched for three days. Then they found it. In January 2015, BBC Radio Leeds was there as Stan heard the recovered recording for the first time. The moment Ruby's voice came through, he recognized her immediately. "That's her." Stan broke down in tears. He later described hearing her again as a "wonderful, wonderful sound." Virgin Media also gave him a permanent copy of the recording, so he would never have to rely on the voicemail system to keep it safe again. Ruby had recorded nothing extraordinary. It was simply an everyday greeting for their home telephone. Fourteen years later, that ordinary little recording had become something Stan thought he would never hear again.