Virgin Media outages and service status in Egham, England

Problems in the last 24 hours in Egham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Egham, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Maidenhead, Slough, Southall, Richmond, Wembley, Woking, Greenford, Northolt, Leatherhead, Harrow, Laleham, Weybridge, Brentford, and Camberley.

City	Problem Type	Report Time
Hounslow	Total Blackout	7 hours ago
Maidenhead	Wi-fi	8 hours ago
Slough	Wi-fi	1 day ago
Southall	Internet	2 days ago
Slough	TV	2 days ago
Southall	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

• 
  Patrick Smith (@P4TTL) reported 7 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Oliver Fatyol (@IstvanOFatyol) reported 8 minutes ago from Ealing, England

  @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

• 
  Thom Gibbons (@TheBadgerG) reported 16 minutes ago from Farnborough, England

  @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 17 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  maureen robert (@morish1) reported 19 minutes ago from Hillingdon, England

  @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

• 
  Mark Ryan (@MarkGRyan) reported 23 minutes ago from Ealing, England

  Once again @virginmedia let us down with internet in W13 area ... not a good service at all

• 
  Craig Hannan (@CraigHannan4) reported 23 minutes ago from Ash, England

  Hi @virginmedia you did an update in my area for wifi yesterday. And my wifi hasn’t worked since. I have switched on and off a few times since and also retried to reinstall. I moved from sky a month ago to you due to wifi issues and I have them with you already.

• 
  DimiD (@DimiD35089880) reported 25 minutes ago from Camberley, England

  @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

• 
  Bhavin (@Bhavinmaru2020) reported 25 minutes ago from Hillingdon, England

  @virginmedia I am loosing signal intermittently. Not great!

• 
  Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR (@GeoffRogersEU) reported 32 minutes ago from West Molesey, England

  @virginmedia TV and internet down in KT12. Went off at once about 10 min ago. Anyone else experiencing this?

• 
  Matt Gardner (@FuzzyPixels) reported 33 minutes ago from Slough, England

  @MadKingGlyn @virginmedia They used to be fantastic, but in the last year or two have had consistent issues

• 
  Yessi Bello-Perez (@yessibelloperez) reported 35 minutes ago from Ealing, England

  @virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.

• 
  peter james wigley (@pjwigley) reported 44 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  DimiD (@DimiD35089880) reported 45 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  Francesco Marchet (@MarchetF) reported 47 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Robert Hallam (@Robertfhallam) reported 49 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Sharon Leaver (@leaver_sharon) reported 51 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  Shaun (@Shaun1799) reported 53 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Jeff Brown (@fadermonkeyking) reported 54 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 57 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dgjbear (@Dgjbear1) reported 4 minutes ago

  @virginmedia Why do you bother to ask everyone to send you a DM detailing our issue and then simply ignore it. I am now on hold to you customer service (lol) team for 2hrs 9mons. The team obviously doesn’t exist anymore. I will be messaging you in public until you reply to me

• 
  RogerSmithUpInThisBitch (@JustAnAlienOk) reported 5 minutes ago

  @virginmedia WiFi has been slow for the past few days. The app is constantly showing that there is an issue with Virgin in my area. Today it isn’t working at all. How long does it take to sort out? The weekend is coming up and no wifi 🙄

• 
  Jane Wilson (@janewilson1812) reported 5 minutes ago

  @virginmedia can you help me!? On two occasions I have telephoned and been promised a new tv box as since I changed my WiFi box to a hub 5 my tv is not recording anything two weeks and nothing arrived

• 
  Bob Price - bobsrailrelics (@Huxleypiguk) reported 6 minutes ago

  Another two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.

• 
  av47ar (@av47ar) reported 10 minutes ago

  @virginmedia are your online chats for "upgrades" AI powered? The responses are terrible. So adios after 20+ years of good and bad service but mainly good. Your renewal prices are shocking though. #noexistingcustomerloyalty

• 
  Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported 11 minutes ago

  @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

• 
  BelfColm (@BelfColm74) reported 14 minutes ago

  @virginmedia is virgin down in Belfast? Or just me?

• 
  BT Monty🌈 OTRB (@littledonna7) reported 15 minutes ago

  3 hours on hold to @virginmedia today - shocking service for your customers. Have given up. Completely unacceptable.

• 
  Shye Ahmed (@shyeahmed) reported 17 minutes ago

  @virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡

• 
  👾 (@Omersaeela) reported 19 minutes ago

  Hi @VirginMedia, my account has been locked and I’ve been trying to contact support for 2 days now with no response. Calls are not being answered at all. I urgently need help setting up my new WiFi device. This level of support is really disappointing. Have no option 👎