Virgin Media Outage Report in Old Windsor, Royal Borough of Windsor and Maidenhead, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Old Windsor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Old Windsor, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: London, Camberley, Watford, Maidenhead, Uxbridge, Northolt, Hounslow, Southall, Farnborough, Woking, Harrow, Hayes, Egham, Leatherhead and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
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| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Old Windsor, England
Latest outage, problems and issue reports in Old Windsor and nearby locations:
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Karl F
(@kazfla) reported
from
Southall, England
@virginmedia thanks virgin media for a wasting 5 hours of my day waiting for an engineer after I reported a fault with my landline on Sunday. Turns out it was a problem with your cabinet so the engineer didn't need to check my property.
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ICEMAN 288 Marky T
(@288ICEMAN) reported
from
Hounslow, England
Virgin media - useless Customer service thanks for **** all !!!!
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Allison rowlands
(@Allison98931244) reported
from
Harrow Weald, England
@virginmedia having the usual crappy issues with virgin no tv tonight cant wait to leave this useless provider
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Akshay Vara
(@ThatGuyAkshay) reported
from
Brentford, England
Stupid @itvhub or @virginmedia messing up on me when this funny convo between the Lukes and Mike happening #LoveIsland
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Nicola W
(@nmargwh) reported
from
Spelthorne District, England
@virginmedia @SnowballDj Same issue and rebooting the hub makes no difference. Beyond frustrated with your service (or lack of it) now
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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Jason White
(@JasonWhite09) reported
from
Hounslow, England
@virginmedia Yep and no issue with the promotion running out - my issue is the way the email is laid out, basically suggesting the deal will carry on the same only to hide the actual cost (that changes a few days later) in the same print, which is incredibly misleading.
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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Nicola W
(@nmargwh) reported
from
Spelthorne District, England
@virginmedia I need a new hub (which must already have been known) You have no next day delivery so this won’t come until Monday. Extremely poor service #virginmedia
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Marshall
(@davidcmarshall1) reported
@virginmedia internet has been down for the last 15 minutes, not great when there are two people working from home. Please can you provide an update on the issue?
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windoggydog
(@viteboywin) reported
@virginmedia Long story short, losing Data when making a call. No access to internet at all while on a call. Been thru same process 2 or 3 times with call centre, told the same things, and had the same outcomes. Never happened with any previous device or network
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HRH PCoW
(@AmelieEvita) reported
@virginmedia hello, wifi down again. Can you help??
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El Damo
(@__TheSeeker__) reported
@GreatCordwainer You must be taking about the abysmal customer service of @virginmedia
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d2w_v3s
(@D2wV3s) reported
@virginmedia @BGT @Jordan_Banjo Get off twitter and sort your **** service out instead. If you spent as much time on your network as you did social media to make yourselves look good, you might actually be able to provide a stable service.
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d2w_v3s
(@D2wV3s) reported
@virginmedia Naaa, I'll just got to @Ofcom . You can't even handle complaints properly. I'm done with this joke, insecure, unstable, lying company. Been waiting all day for a call from ya that you 100€ promised I'd have after speaking to you yesterday. Joke company. #avoidvirginmedia
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Uzair Mansoor
(@uzy1990) reported
@virginmedia I did not move to another world. I moved 2 miles away from my previous adress. I will take it to you guys on the court. Its not my fault, if you are a **** company and does not able to cover london.
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hgc1305@gmail.com
(@hgc1305) reported
@virginmedia I’ve never ever spent 1:30 hours on the phone to a company to ask for a WiFi booster! It’s absolutely ridiculous that this wasn’t resolved in a matter of minutes
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d2w_v3s
(@D2wV3s) reported
@virginmedia No I can't because my online account doesn't work either. You literally are incapable of running anything properly and I'm not spending yet another 2 hours of my day on the phone to the clowns on the other end.
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Nicola Midgley
(@nicmidgley99) reported
@virginmedia - we left you due to rocketing costs on 17th February and paid all our bills up to that point. We are now being pursued by a debt collection agency for costs after that date. We have spoken to you, we have emailed the agency and have no resolution - no wonder we left