Virgin Media

Virgin Media Outage Report in Old Windsor, Royal Borough of Windsor and Maidenhead, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Old Windsor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Old Windsor, Royal Borough of Windsor and Maidenhead, England 12/18/2025 07:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Old Windsor, Royal Borough of Windsor and Maidenhead, England

The most recent Virgin Media outage reports came from the following cities: Hayes, London, Watford, Brentford, Stanmore, Woking, Weybridge, Hounslow, High Wycombe, Windsor, Slough, Southall, Farnborough, Addlestone and Camberley.

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City Problem Type Report Time
United KingdomHayes Internet
United KingdomLondon Internet
United KingdomWatford Internet
United KingdomBrentford Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Old Windsor, England

Latest outage, problems and issue reports in Old Windsor and nearby locations:

  • spandya1 Sandeep Pandya (@spandya1) reported from Watford, England

    @virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

  • Bhavinmaru2020 Bhavin (@Bhavinmaru2020) reported from Hillingdon, England

    @virginmedia I am loosing signal intermittently. Not great!

  • tlcko1882 Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England

    @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

  • mattrose18 Matt Rose (@mattrose18) reported from Farnborough, England

    @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

  • blackheathma Amanda Birrell (@blackheathma) reported from London, England

    @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

  • spandya1 Sandeep Pandya (@spandya1) reported from Harrow Weald, England

    @virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Twickenham, England

    When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

  • spandya1 Sandeep Pandya (@spandya1) reported from Watford, England

    @virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?

  • mattrose18 Matt Rose (@mattrose18) reported from Camberley, England

    @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

  • arintsie A Rintsie (@arintsie) reported from Marlow Bottom, England

    @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

  • Chateauneuf64 Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

  • arintsie A Rintsie (@arintsie) reported from Marlow Bottom, England

    @virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard

  • P4TTL Patrick Smith (@P4TTL) reported from Chertsey, England

    @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

  • shepherd_1972 Chris Shepherd (@shepherd_1972) reported from West Molesey, England

    @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

  • jtdavies John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England

    @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.

  • IamSophiaJK IAMSophiaJohnson (@IamSophiaJK) reported

    @virginmedia can you please tell me what your complaint department email address is? I have been on the phone numerous times and your engagement is unethical.

  • AnnaFalcucci2 Anna Falcucci (@AnnaFalcucci2) reported

    @virginhelp @virginmedia I have concluded my call after 2 hours! A formal letter of complaint will be coming soon.

  • paulhardycarter Paul Hardy Carter (@paulhardycarter) reported

    Is it necessary to resort to Twitter to get @virginmedia to respond to a customer?

  • _wesleyharding Wesley Harding (@_wesleyharding) reported

    @virginmedia guys I rang on 12th March to cancel my broadband as I was moving, the switch of date was 26th March and I was told I would receive a pack to send my hub back but I haven’t received it and I’m not sure if my account has been stopped. Any help? Cheers

  • blackadder1st Allan GB (@blackadder1st) reported

    @virginmedia Finally received my final bill - credit for £47.74 - a month after service finished. When am I likely to receive said credit? And why, really, in 2021, does it have to be a cheque when you've been using my bank details for the last 2 years?!

  • justjsp JP (@justjsp) reported

    Virgin media is so ****. Having to reset the router every 3 days

  • EGreenhill1 Chimpy12321 (twitch) (@EGreenhill1) reported

    @virginmedia So you the company are asking me to explain why there are outages? I have never had a full week with no internet issues. I dont give a toss if its a "complex issue" my bank balance is a "complex issue" but you have no problems taking my money every month.

  • InezBeckman Victoria Simmonds 💙 (@InezBeckman) reported

    @virginmedia no internet connection today and 3 people working from home 2 with deadlines. We were told planned outage was for 26/4 not TODAY 22/4.

  • patelsachin2000 SACHIN PATEL (@patelsachin2000) reported

    @virginmedia Sorry is only expected!! I know you will do nothing to give any reliable customer services. You must shut this customer service which you are running just sack of saying you have.!!