Virgin Media Outage Report in Old Windsor, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Old Windsor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Old Windsor, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Hayes, London, Watford, Brentford, Stanmore, Woking, Weybridge, Hounslow, High Wycombe, Windsor, Slough, Southall, Farnborough, Addlestone and Camberley.
| City | Problem Type | Report Time |
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| Internet | ||
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| Internet |
Community Discussion
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Virgin Media Issues Reports Near Old Windsor, England
Latest outage, problems and issue reports in Old Windsor and nearby locations:
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Sandeep Pandya
(@spandya1) reported
from
Watford, England
@virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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Bhavin
(@Bhavinmaru2020) reported
from
Hillingdon, England
@virginmedia I am loosing signal intermittently. Not great!
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Matt Rose
(@mattrose18) reported
from
Farnborough, England
@virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?
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Amanda Birrell
(@blackheathma) reported
from
London, England
@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Sandeep Pandya
(@spandya1) reported
from
Harrow Weald, England
@virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Paul Smith
(@paulhelpspeople) reported
from
Twickenham, England
When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!
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Sandeep Pandya
(@spandya1) reported
from
Watford, England
@virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?
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Matt Rose
(@mattrose18) reported
from
Camberley, England
@virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
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Patrick Smith
(@P4TTL) reported
from
Chertsey, England
@virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.
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Chris Shepherd
(@shepherd_1972) reported
from
West Molesey, England
@vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
from
Hounslow, England
@realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Boxall
(@jdboxall) reported
from
Merton, England
Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.
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IAMSophiaJohnson
(@IamSophiaJK) reported
@virginmedia can you please tell me what your complaint department email address is? I have been on the phone numerous times and your engagement is unethical.
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Anna Falcucci
(@AnnaFalcucci2) reported
@virginhelp @virginmedia I have concluded my call after 2 hours! A formal letter of complaint will be coming soon.
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Paul Hardy Carter
(@paulhardycarter) reported
Is it necessary to resort to Twitter to get @virginmedia to respond to a customer?
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Wesley Harding
(@_wesleyharding) reported
@virginmedia guys I rang on 12th March to cancel my broadband as I was moving, the switch of date was 26th March and I was told I would receive a pack to send my hub back but I haven’t received it and I’m not sure if my account has been stopped. Any help? Cheers
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Allan GB
(@blackadder1st) reported
@virginmedia Finally received my final bill - credit for £47.74 - a month after service finished. When am I likely to receive said credit? And why, really, in 2021, does it have to be a cheque when you've been using my bank details for the last 2 years?!
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JP
(@justjsp) reported
Virgin media is so ****. Having to reset the router every 3 days
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Chimpy12321 (twitch)
(@EGreenhill1) reported
@virginmedia So you the company are asking me to explain why there are outages? I have never had a full week with no internet issues. I dont give a toss if its a "complex issue" my bank balance is a "complex issue" but you have no problems taking my money every month.
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Victoria Simmonds 💙
(@InezBeckman) reported
@virginmedia no internet connection today and 3 people working from home 2 with deadlines. We were told planned outage was for 26/4 not TODAY 22/4.
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SACHIN PATEL
(@patelsachin2000) reported
@virginmedia Sorry is only expected!! I know you will do nothing to give any reliable customer services. You must shut this customer service which you are running just sack of saying you have.!!