Virgin Media

Virgin Media Outage Report in Old Windsor, Royal Borough of Windsor and Maidenhead, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Old Windsor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Old Windsor, Royal Borough of Windsor and Maidenhead, England 01/31/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Old Windsor, Royal Borough of Windsor and Maidenhead, England

The most recent Virgin Media outage reports came from the following cities: London, Harrow, High Wycombe, Southall, Northolt, Stanmore, Hounslow, West Molesey, Slough, Leatherhead, Hayes, Egham, Twickenham, Camberley and Watford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Old Windsor, England

Latest outage, problems and issue reports in Old Windsor and nearby locations:

  • misterBeno Mihir R Benison (@misterBeno) reported from Harrow Weald, England

    @virginmedia is there a problem with your broadband service in Harrow? I have green lights flashing on my home hub even after doing all the checks. Need this fixed for tomorrow as I am giving a talk.

  • mikesanuk Mike (@mikesanuk) reported from Esher, England

    @virginmedia Thankfully network issue Sorted overnight- however it was frustrating not being able to report it over phone, having gone through auto message and diagnostics it then said office closed and cut you off.

  • danjsaunders Daniel Saunders (@danjsaunders) reported from Cobham, England

    @jamiepattenden1 @virginmedia It was a cable issue apparently, a second engineer is coming out on the 23rd to lay some new cable.

  • isetta_windsor David Bonney (@isetta_windsor) reported from Windsor, England

    @DavidBeckitt @virginmedia In my experience (so might be wrong), all the others use the same BT/Openreach infrastructure - so much of a muchness. I’ve got TalkTalk, it’s cheap & the new router is good. The customer service is poor tho’!

  • BowenKnight_24 Theo M-T🏎 (on follow limit) (@BowenKnight_24) reported from Spelthorne District, England

    Our Virgin Media WiFi router shows as working but the network doesn’t even come up for me to connect to🙃 Been having issues ever since Richard Branson asked for a government bailout... Cheers #VirginMedia @virginmedia

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @virginmedia They haven't improved. Service is intermittent and hasn't reached the 200Mpbs I'm paying for since yesterday. Barely 25 so far.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia down for the third time today. Why am I paying for this?

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • nicoleblackmanx Nicole 💛 (@nicoleblackmanx) reported from Slough, England

    @virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @virginmedia I've been rebooting all week. The problems are at your end.

  • RuthTongueBites Ruth Tongue (@RuthTongueBites) reported from London, England

    @virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?

  • stevexoh stevexoh (@stevexoh) reported from Esher, England

    Hi @virginmedia Broadband been down in KT10 all day and update now says estimate 9.05 tomorrow morning earliest. Is there any more info on how accurate this is? If true I have to cancel only bit of paid work I’ve had for last 4 months so keen to know either way ASAP.

  • Bhavinchief Bhavin (@Bhavinchief) reported from Watford, England

    @virginmedia there is another internet outage again in the area what’s going on?

  • danjsaunders Daniel Saunders (@danjsaunders) reported from Cobham, England

    @mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.

  • danjsaunders Daniel Saunders (@danjsaunders) reported from Cobham, England

    @virginmedia Same issues of drop out. Got to wait another 11 days until its fixed. 😔

  • TomRileyImages TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England

    @virginmedia the day of all days.. no phone no broadband in HA2 area.. any reported issues?

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?

  • mikesanuk Mike (@mikesanuk) reported from Esher, England

    @virginmedia Atrocious Service. Lost all services and then there is no one available to report the fault to! No doubt some workman have just cut through a cable!

  • ShelleyFacius Shelley (Facius) Stuart (@ShelleyFacius) reported from London, England

    Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right

  • s11kda Sam D (@s11kda) reported from Harrow Weald, England

    @virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nicoladalee Nicola Dale | Fitness Blogger (@nicoladalee) reported

    @virginmedia I've been trying to get through to your customer service since last night, I have an issue with my broadband order

  • WideGassySea Julia Warner (@WideGassySea) reported

    @virginmedia I can’t believe you won’t even take a report of my 74 year old mums phone not working. We’ve rung and you refuse to talk to us as she can’t remember an additional password and you have to post it to her??? Ridiculous!!!!

  • KevinCPLdn Kevin (@KevinCPLdn) reported

    @virginmedia Nope. My virgin media account has never worked, despite multiple calls to your ‘tech’ team.

  • PeterTh21034798 Peter Thompson (@PeterTh21034798) reported

    @VodafoneUK Back to Virgin media I will have to go for 18 months as you've randomly cancelled my order with no explanation and cancelled all new orders until March. Your call center in India give no confidence. Is this the service people can expect? #broadband #Vodafonedown

  • Psychobel Simon (@Psychobel) reported

    Are there any mystic folk who can divine how you actually speak to a human @virginmedia rather than being palmed off on a system that diverts you to something irrelevant or do I have to cancel my service and join @bt_uk

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact

  • owenspinner Owen (@owenspinner) reported

    @virginmedia now 5 working days with “short works being done in the area”. Customer service line automated ends calls without giving the information needed. How on earth do I get away from your terrible service?!

  • Bluebelldigital Bluebell Digital Marketing (@Bluebelldigital) reported

    @BrightonNewsJo @virginmedia Do you have a good 4 or 5G signal?

  • lukemitchell50 Luke Mitchell (@lukemitchell50) reported

    @virginmedia I can’t remember the exact date but it was before xmas and I’ve tried through numerous channels since then. You’re the only one that responds but can’t help or arrange contact from your team

  • KebanoSzn ManLikeAnguissa (@KebanoSzn) reported

    @virginmedia Still down. Nowhere close to the 350mbps currently receiving around 20