Virgin Media

Virgin Media Outage Report in Old Windsor, Royal Borough of Windsor and Maidenhead, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Old Windsor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Old Windsor, Royal Borough of Windsor and Maidenhead, England 05/29/2025 17:20

May 29: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Old Windsor, Royal Borough of Windsor and Maidenhead, England

The most recent Virgin Media outage reports came from the following cities: London, Harrow, Bracknell, Isleworth, Watford, Slough, Feltham, Woking, Walton-on-Thames, Greenford, Camberley, Twickenham, Northolt, Uxbridge and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHarrow Internet
United KingdomLondon Total Blackout
United KingdomBracknell Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Old Windsor, England

Latest outage, problems and issue reports in Old Windsor and nearby locations:

  • domoriley Dom O'Riley (@domoriley) reported from Esher, England

    @virginmedia And would you believe it @virginmedia you sent me a text to say engineering would be here todayto fix and haven’t even turned up after calling me to say buoy would as well

  • CraydenSue Sue Crayden (@CraydenSue) reported from Leatherhead, England

    @virginmedia This is getting my no where, I am just going round in circles, typical virgin service

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!

  • domoriley Dom O'Riley (@domoriley) reported from Esher, England

    @virginmedia Everybody in your company said it should be brought forward then no one calls back and I have to ring to find out nothing is happening .. resolutions team have actually sent a response which is untrue and basically ignore me.. very very poor service @virginmedia

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!

  • CraydenSue Sue Crayden (@CraydenSue) reported from Leatherhead, England

    @virginmedia confused why suddenly I am being charged for. Wi-fi booster. Sometimes I wonder why you record the calls and live chat but never refer back !!

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.

  • c_vanadium0509 Claire Newton (@c_vanadium0509) reported from London, England

    @virginmedia any updates on the outage in SE London? What is the eta for resolution?

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • retro_trance RetroTrance (@retro_trance) reported from Harrow Weald, England

    @nicknamesWoody @virginmedia They’re so crap aren’t they

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!

  • domoriley Dom O'Riley (@domoriley) reported from Esher, England

    @virginmedia Changed it from 21/7 so I’m afraid it’s just appalling service and no one gives a damn..@Richard should be ashamed of the complete mask of empathy and service from @virginmedia

  • StantonWarriors Stanton Warriors (@StantonWarriors) reported from Brentford, England

    .@virginmedia sucks!

  • domoriley Dom O'Riley (@domoriley) reported from Esher, England

    @virginmedia @Richard And if you haven’t got the capability to fix and deliver a service you shouldn’t offer it @virginmedia . I work from home and need to communicate with my clients

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • tashaj1984 Natasha Gorrie (@tashaj1984) reported from Farnborough, England

    @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shivitots Siobhan Kneale (@shivitots) reported

    .@virginmedia 24hrs with no internet access, over 40 mins on phone, no real help or solutions offered & then I get transferred to a paid tech service helpline! Apparently the internet is fine its something wrong with the 2 laptops 1 desktop Mac and 4 phones! #virginmediadown

  • snippydffd snippy 1% (@snippydffd) reported

    @virginmedia No one can call either phones or we can't text out, We can make calls to people and have data, My biggest issue is we have a young daughter with cystic fibrosis and need to receive incoming calls, for hospital appointments, physio appointments, meds, etc, etc.

  • scouseandsocia1 Scouseandsocialist (@scouseandsocia1) reported

    @virginmedia internet is completely down do you know if there’s issue in SE18 area and when would be fixed by 😪😪😪😪😪😪😪😪

  • cerilou27 Ceri Smith (@cerilou27) reported

    @virginmedia Yes I will be putting in a huge complaint the fact that you can never speak to someone English then get transferred into queues without being told then repeating yourself then being muted then disconnected , no apologies no offer of empathy or compensation for the stress

  • DanielKennett77 Dan (@DanielKennett77) reported

    @virginmedia I want some kind of compensation on this as it’s simply ridiculous that you can treat customers like this.

  • ItsNantoOmg Sai 🏳️‍🌈🎮🏊 (@ItsNantoOmg) reported

    @virginmedia it now pops up with issues in my post code. oh look there's a link where we can claim compensation for disruption

  • andrewdove4 andrew dove (@andrewdove4) reported

    @virginmedia Wifi, it's pathetic, can you sort it, or cancel it, cheers

  • ColinGlen100 colin glen (@ColinGlen100) reported

    @virginmedia This company is a nightmare. Joke service. Trying to tell me I didn’t cancel contact when I went to another provider in March. Cancelled on phone. In March. Trying to bill me since then. Time to get those phone recordings out then?

  • mudkiboose Lenny (@mudkiboose) reported

    @virginmedia Our wifi has been down for around 9 hours now. Router is fully functional save for connection to service provider.

  • nokidizzle Madax (@nokidizzle) reported

    @virginmedia what exactly do we pay for??? Service been down for hours