Virgin Media

Virgin Media Outage Report in Old Windsor, Royal Borough of Windsor and Maidenhead, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Old Windsor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Old Windsor, Royal Borough of Windsor and Maidenhead, England 05/06/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Old Windsor, Royal Borough of Windsor and Maidenhead, England

The most recent Virgin Media outage reports came from the following cities: London, Camberley, Slough, Northolt, Hounslow, Watford, Leatherhead, Isleworth, Uxbridge, Chertsey, Feltham, Hayes, Woking, Brentford and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Old Windsor, England

Latest outage, problems and issue reports in Old Windsor and nearby locations:

  • nlmo3954 nlmo3954 (@nlmo3954) reported from Slough, England

    @virginhelp @VMO2News @virginmedia Hope they will . Last time when I did complaint have exactly same issue . Hope it is the hub not the people 🙄

  • ElliottVern Elliott Gordon (@ElliottVern) reported from Watford, England

    @virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.

  • trsaanderson Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @DarkLordCookie @virginmedia We are in the same situation, No Internet since Saturday and our estimate is also 7th September. We are UB7 9JX , near Heathrow. Looks like there are issues everywhere.

  • Andrew_Goulding Andrew Goulding (@Andrew_Goulding) reported from Spelthorne District, England

    @virginmedia how can you fine me for being unable to take VM with me to my new home because you don’t cover that area, and even though I was giving 30 days notice but under contract for 7 more months, maybe we should check first with the holy VM, discussing service

  • trsaanderson Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @virginmedia Yes and says no problems , I'm just about to phone up. I've reset router and still problems.

  • Goldy73 GoldyMcGoldface (@Goldy73) reported from Farnborough, England

    @virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

  • BeesWingedEyes Sophie Joanna (@BeesWingedEyes) reported from Watford, England

    I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.

  • ganeshju Ganesh Uttam (@ganeshju) reported from Brentford, England

    @virginmedia Internet and Wifi is down

  • ABSiddiki Abu Siddiki (@ABSiddiki) reported from London, England

    @virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)

  • richardpettet Richard Pettet (@richardpettet) reported from London, England

    @virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.

  • Tom38971529 Tom (@Tom38971529) reported from Wokingham, England

    @virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.

  • trsaanderson Tracey Anderson (@trsaanderson) reported from Hillingdon, England

    @virginmedia is there a problem with broadband in UB7 , intermittent broadband for a few days and nothing today.

  • NeverGiveIn123 Lou (@NeverGiveIn123) reported from Hillingdon, England

    @SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky

  • georgehollandd George Holland (@georgehollandd) reported from Watford, England

    @virginmedia how is your name on planes when your Internet is this ****?

  • nhirani1 nH (@nhirani1) reported from Brentford, England

    @virginmedia Virgin broadband down in HA9 - can I get a DM pls? The customer experience for support is very bad.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr

  • Neilz1 🙌 N E I L 🙌 (@Neilz1) reported from Brentford, England

    @virginmedia We have had no phone service for 4 days in the NW9 area are you able to see if engineers will be fixing this issue urgently?

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Bradley_Littler Brad Littler (@Bradley_Littler) reported

    @virginmedia Hello, why is your Internet service such poor quality? I am receiving 120mb's download however I cannot play a game online on a console without it buffering or lagging out. This has been a on and off issue since I took out the subscription (December)

  • synysterste Ste (@synysterste) reported

    @virginmedia TiVo box appears to have broken. Hard reset numerous times and stuck on ‘Starting Up’ screen for hours, ran diagnostic check and services appear fine so appears a hardware fault. Please can somebody assist?

  • HyperV1sor Joan Maduixa (@HyperV1sor) reported

    @virginmedia I already raised an incident. I want to talk to someone and get out of my contract with you. Since you’re failing to fulfil the service you offer

  • Gaulty17 Josh Gault (@Gaulty17) reported

    @virginmedia hi, I’ve accidentally typed in a wrong email address when setting up an account so I can’t verify it when you send out the email. Could you suggest a solution? Thanks

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.

  • imjustshybro soph (@imjustshybro) reported

    Imagine paying a **** ton of money for 200mb of WiFi and it cutting out so much you use your data more than you use the WiFi 🤡🤡 @virginmedia

  • ullapool2179 JAnow (@ullapool2179) reported

    Problems with #broadband #virginmedia in Glasgow east tonight?

  • PJFMunro Paul Munro (@PJFMunro) reported

    @virginmedia Utter joke- so I have to call again and get a third reason why it’s not working. Do you even have engineers? As a paying customer why can’t your team call me? Why should I go on hold for another hour?

  • Rory128__ Rory (someone come call DM) (@Rory128__) reported

    @callumfn_ @virginmedia what are u getting , im getting a **** ton of packet loss

  • JuniorCOnline JUNIOR C (@JuniorCOnline) reported

    I switched to @virginmedia for broadband cos I thought it was gonna be so good, but it’s actually a pile of ****.