Virgin Media

Virgin Media Outage Report in Old Windsor, Royal Borough of Windsor and Maidenhead, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Old Windsor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Old Windsor, Royal Borough of Windsor and Maidenhead, England 12/11/2024 09:40

December 11: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Old Windsor, Royal Borough of Windsor and Maidenhead, England

The most recent Virgin Media outage reports came from the following cities: London, Isleworth, Chertsey, Greenford, Watford, Feltham, Slough, Hampton, Twickenham, Walton-on-Thames, Hounslow, Brentford, Harrow, Camberley and Farnborough.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Old Windsor, England

Latest outage, problems and issue reports in Old Windsor and nearby locations:

  • edmoses ed moses (@edmoses) reported from Harefield, England

    @LouLouMason @JolyonMaugham @virginmedia I have had that issue all though lockdown.

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from London, England

    @virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...

  • benhowlettuk Ben Howlett (@benhowlettuk) reported from London, England

    Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.

  • AlexRusev3 Alex Rusev (@AlexRusev3) reported from Southall, England

    @virginmedia @PlayAvengers My broadband is down and I am working from home. I followed all the steps available to fix the issue with the broadband but still not working... and I can't even contact anyone from @Virgin

  • Elobeid82Sausan SassyElo (@Elobeid82Sausan) reported from High Wycombe, England

    @virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @JustMeBeingMe4 @virginmedia He was for the many not the few and what's more Black People joined Labour because they could feel his sincerity. Now Keir begging us not to leave because he kneeled one day and called us a moment the next. Corbyn never needed a focus group and 72 hours to know right from wrong.

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Brentford, England

    @virginmedia Can you send me customer service email address?

  • jamesummer2 James Baroque (@jamesummer2) reported from Esher, England

    @JustMeBeingMe4 @virginmedia Use Bt WiFi and hub, I'd never touch Virgin with the hairy swindler !!

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    The real breaking news would be if they didn’t go down for a solid 3 months.... this ‘news’ seems to be be every other day #virginmediadown #virginmedia

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome

  • VivBurrows Viv Burrows (@VivBurrows) reported from Lightwater, England

    @virginmedia Pitifully poor, would never recommend them to a business

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @JustMeBeingMe4 @virginmedia Glad I'm furloughed, if I was working from home I'd be screwed. Their network hasn't gone back to normal since the national outage last week. Obviously something is down and can't be repaired. They're text conversation customer service covers up the fact they're partially reopen.

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @JustMeBeingMe4 @virginmedia #virginmedia are trash at the moment. They're customer service is non existent.

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working

  • Ronyaujla Rony Aujla (@Ronyaujla) reported from West Molesey, England

    @virginmedia I made a complaint when this happened weeks ago, which resulted in me forking out for my own router. You didnt acknowledge my complaint and sent a letter saying I should call you back and I did and still have had no response! Apalling service! Will have to go to Ofcom.

  • ShieldWallCybe1 ShieldWall Cybersecurity (@ShieldWallCybe1) reported from West Molesey, England

    @virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    @virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DeMcbot Deryck De McBoomer (@DeMcbot) reported

    @virginmedia The Internet has gone down yet again in the KY11 8JA area of Dunfermline. What is going on ?

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @virginmedia Oh 5 mins later internet goes down yet again surprise suprise I suppose you want silly money get out of contract a contract for a service I’m not getting especially when most needed thank god I got mobile data an thank god that ain’t virgin

  • kingslayermark oppy (@kingslayermark) reported

    three different virgin media employees trying to offer me a reduced rate like ,, besties how many times do i have to say i have moved home ,,,, i do not need the damn contract anymore

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @virginmedia And I know expect me sit on phone yet again for half hour plus and hope I don’t get cut off, no. I’m realistic to accept there may be the odd issue but Jesus not to this extent and customer service is shameful

  • jmelia123 jmelia123 (@jmelia123) reported

    @virginmedia customer of 10 years. Next contract taken out 30th of July. Been charged for new hardware and price that was not agreed. Literally 5 hours of calls and I am being given lip service and lied to

  • MichaelP9421 🇬🇧Michael P🇺🇦 (@MichaelP9421) reported

    @WendtheWalker Virgin Media for customer service!!

  • RobertsofW RobertsofWillenhall (@RobertsofW) reported

    @virginmedia All it says everytime is you are aware of the problem and an engineer is on his way , its happened again now , its ridiculous can sombody please advise as to what is going on its nearly been a week of disruption, not good enough.

  • scatmuncher marbleheadjohnson (@scatmuncher) reported

    @virginmedia..I just signed up for Virgin Media but your customer services are an absolute nightmare, could someone contact me direct please..

  • Loulou_Uberkirk Louise Upchurch (@Loulou_Uberkirk) reported

    Hello @virginmedia please can we cancel our contract. We’ve called 3 times today to do so and been hung up on each time before the cancellation being confirmed.

  • Amit91987 A.P (@Amit91987) reported

    @virginmedia I have tried reaching out via phone and the what’s app number provided. No luck. I have spent hours trying to get the issue resolved and when a manager calls me, I return the call and they have not called me back with regards to my package being changed!