Virgin Media Outage Report in Old Windsor, Royal Borough of Windsor and Maidenhead, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Old Windsor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Old Windsor, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Watford, London, Slough, West Drayton, Wokingham, Feltham, Twickenham, Hanwell, Harrow, Teddington, Isleworth, Northolt, Hayes, Hounslow and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Watford |
Wi-fi | |
| London |
||
| London |
Total Blackout | |
| Slough |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Old Windsor, England
Latest outage, problems and issue reports in Old Windsor and nearby locations:
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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Paul Fish RN
(@Fish_pw) reported
from
Harrow Weald, England
@virginmedia I have now been trying to speak to someone about broken broadband for 2 weeks. Calls to call centre that don’t get answered, your automated text service which says they will be back in 24hrs and never do. What exactly do I have to do to speak to someone.
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Mohamed A Kasmani
(@AyyazKasmani) reported
from
Hillingdon, England
2 evenings in a row broadband and virgin media TV has gone down. Get your act together @virginmedia
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
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Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
@VirginMedia_One shameless virgin Media can not help customers #virginmedia
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Mark The Mackem
(@mark_j_cummins) reported
from
Hillingdon, England
My wife tried to cancel our @virginmedia the man on the other end of the phone wouldn't let her go, baby screaming in the back ground for a bottle my wife kindly told him to cancel and she needs to feed the baby, nope he still was asking questions to why. Very unprofessional
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia the WORST customer service ever. I’ve called 5 times each time waiting 1.20 mins to get cut off to start again. No apologies no support no good
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia my broadband has just gone down. Makes working from home impossible.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia not only is my broadband down, but looks like your website is as well, can’t check service in my area
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia 2 days of calling and terrible service still no resolve of the issue Even your response on social media is slow. After another week of waiting a technician has turned up today to report the fault hasn’t even been logged let alone resolved. How are you going to help? #badservice
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia if you have planned maintenance in the area ‘to make the service better’ why not send your loyal customers a heads up? You can’t just take the service away for a whole day W/out informer us beforehand. This is really poor customer service #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Smith
(@Lesley4183) reported
@virginmedia I have ordered the Joshua fight trying to watch the warm up but the picture quality is terrible. Anyone else having problems?
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Tony Cusse
(@tcuse) reported
@RonnieCLFC @virginmedia @dosh100 Same issue here, it’s unwatchable
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Lisa 🌻
(@ItsJustMe_Lisa) reported
@virginmedia You updated my service on the 19th of November and ever since I have had very poor intermittent service, with my internet constantly going off and on again. Any explanation?
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Dannymead
(@WhoDannymead) reported
@virginmedia sort you’re signal out!! just payed £26 which is on top £97 pm we pay for probably the worst pictures quality we have had. Absolutely joke #refundmyppv
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Lindsay Godwin
(@lindsaybinnie) reported
@the_Crack @virginmedia @SkySportsBoxing Same problem!! 😡
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Dannymead
(@WhoDannymead) reported
@virginmedia sort you signal out!! just payed £26 which is on top £97 pm we pay for probably the worst pictures quality we have had. Absolutely joke #refundmyppv
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Alex reader
(@Alexreader12) reported
@virginmedia really bad picture on Joshua ppv. Is this being addressed?
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Geoff
(@unclemonkee) reported
@virginmedia hi, I need help with my my virgin media account but it says website is being updated and call centres are closed! Can you help?
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Callum
(@bigmancxl) reported
@virginmedia fix up the ppv quality. £26 for this glitchy/pixelated feeds is a joke #JoshuaPulev
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Mark Ginn
(@ginny2516) reported
@virginmedia Joshua PPV quality is shocking. Pixelation at the bottom of the screen. See there is a fault after paying £26. Why wasn’t I told/warned before purchasing? Taking money for a product that you know not to be working is very poor drills. Refund please