Virgin Media

Virgin Media Outage Report in Old Windsor, Royal Borough of Windsor and Maidenhead, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Old Windsor, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Old Windsor, Royal Borough of Windsor and Maidenhead, England 10/18/2025 10:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Old Windsor, Royal Borough of Windsor and Maidenhead, England

The most recent Virgin Media outage reports came from the following cities: London, Walton-on-Thames, Harrow, Feltham, Maidenhead, Wokingham, Hounslow, Stanmore, Ascot, Woking, Leatherhead, High Wycombe, Southall, Yateley and Watford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Old Windsor, England

Latest outage, problems and issue reports in Old Windsor and nearby locations:

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Service page says no issues.

  • DimiD35089880 DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

  • will_i_am67 Billy Baxter (@will_i_am67) reported from Slough, England

    @liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄

  • DimiD35089880 DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

  • will_i_am67 Billy Baxter (@will_i_am67) reported from Slough, England

    @virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

  • U2Gorilla Snatch (@U2Gorilla) reported from Southall, England

    Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

  • will_i_am67 Billy Baxter (@will_i_am67) reported from Slough, England

    @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia any chance of a stable service?!?

  • Johnboy82903002 John carroll (@Johnboy82903002) reported from Brentford, England

    @virginmedia Done that, and still doesn't work

  • K74Marti Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

  • K74Marti Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

  • ChristineAllado Christine Allado (@ChristineAllado) reported from London, England

    @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

  • HunteLucy Lucy Hunte (@HunteLucy) reported from London, England

    @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

  • U2Gorilla Snatch (@U2Gorilla) reported from Southall, England

    Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

  • DimiD35089880 DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonySwinhoe Ant (@AnthonySwinhoe) reported

    @virginmedia So here we are nearly a month after taking out a contract with you the issue has STILL NOT been sorted

  • PenPen65 Penny Finegan (@PenPen65) reported

    @virginmedia Had a leaflet from trool35.00 for 300 mbps direct fibre to my property. Trooli confirmed that it will be available Called Virgin now paying £53.00 a month just gone up only to be offered £50.00 a month no negotiation for 200 mbps. Treatment of existing customer very shabby

  • KRS_C_ Kristian C (@KRS_C_) reported

    @virginmedia I was offered a new deal via WhatsApp which I took, but you have not honoured that deal. Still have the chat on my phone. I’ve wasted hours each month contacting you without any success. All I want is someone to call ME and fix it.

  • J88J88 Jamie Crocker (@J88J88) reported

    @virginmedia I have been on chat for 4.5 hours today and getting absolutely nowhere! My questions aren’t being answered I’m just being ignored basically and being told things I have. Honestly sick to death with problems with virgin

  • GemmaCollin Gemma Sian Amelia  (@GemmaCollin) reported

    @virginmedia not only did you leave me without broadband for over 2 weeks after moving home. Now you finally have connected services is constantly intermittent in the evening and only resetting the router works. I cannot do this every 20 minutes. Fix it now.

  • machinros rosalind machin (@machinros) reported

    @virginmedia - bringing you closer to the things and people you love #BetterConnected ....except if you have been waiting 3 months to have broadband connected and still do not have any internet installed or anyone to speak to that can help or be bothered to help. Shameful company

  • Disturb3dSinn3r 🆂🅸🅽🅽3🆁 (@Disturb3dSinn3r) reported

    @virginmedia Yes, I haven't seen higher than 300mb, and for one day we had no Internet at all, only been installed a week and had nothing but issues

  • AshleyRMN Ashley (@AshleyRMN) reported

    @virginmedia Okay thank you. Difficult to tell if cables are secure. That's usually the first thing we try before rebooting hub and sometimes helps, sometimes doesn't. Some days we adjust cables, troubleshoot service status thru website, reboot hub multiple times - but nothing works

  • Worldasiseeit3 @JillAdelus123 (@Worldasiseeit3) reported

    @virginmedia But Ramon not ONLY could find NO EVIDENCE he made me feel WORTHLESS* REFUSING to SUPPORT MY DISABILITY. ONLY WANTED AN ITEMIZED BILL IN WRITING. SO HARD to do Ramon know u have a VULNERABILITY Policy 1.4*5*6 trashed* i asked THREE TIMES. I begged him but he was dismissed me

  • LisaDav89672779 Lisa Davies (@LisaDav89672779) reported

    @virginmedia awful service again. Issues still not resolved from Jan.