Virgin Media Outage Report in Old Windsor, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Old Windsor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Old Windsor, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: Northolt, Bracknell, London, Ruislip, Camberley, Slough, High Wycombe, Farnborough, West Molesey, Southall, Harrow, Brentford, Stanmore, Leatherhead and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Northolt |
Internet | |
| Bracknell |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Bracknell |
Community Discussion
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Virgin Media Issues Reports Near Old Windsor, England
Latest outage, problems and issue reports in Old Windsor and nearby locations:
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@virginmedia My problem is that the fix time is 24 hours! That’s really not ok
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty
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Barbara Molony-Oates 💙 She/Her
(@BarbaraMolony) reported
from
West Molesey, England
@hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!
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Dukè 🇩🇪🇱🇰
(@itsstheasianone) reported
from
Harrow Weald, England
anyone else’s virgin media down?
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Tom Vincent
(@TomboBrewster) reported
from
Egham, England
Not a great start by @virginhelp @virginmedia Engineer doesn't turn up and now 90mins and waiting on hold to find out what the issue is. Annoying we had to leave @skytv because of their broadband speed in the new house.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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jeanne smith
(@jeannesmith1) reported
from
Hillingdon, England
@virginmedia will lose my money as a loyal customer of 20 years standing, by slapping a 120% rise on my next contract due to start in November! Who else has seen such a massive percentage rise?
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Robert Hallam
(@Robertfhallam) reported
from
Spelthorne District, England
@virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!
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Andrew Wood
(@andrewlwood) reported
from
Hounslow, England
@virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?
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Andrew Wood
(@andrewlwood) reported
from
Hounslow, England
@virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution
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CM40
(@CM40UK) reported
from
Blackwater, England
@MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson
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Urban Edge Capital
(@UrbanEdgeCapit1) reported
from
Brentford, England
@virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
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Umar 馬 ➡️ 🇨🇭
(@UF1902) reported
from
Hounslow, England
@PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Kimble
(@Giantkstacks) reported
@virginmedia Tried calling yesterday. Was in queue listening to music for over an hour and then got cut off. Absolutely ridiculous situation. The amount of the same questions that I have been asked is bordering on criminal. If I was a new customer you would be bending over backwards to help
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Tracey Adams
(@TraceyA23259989) reported
@virginmedia Now my husband has been offered a worse deal than the one we were supposed to be getting & told we can’t have what you agreed to! Is this how you treat loyal customers who have never defaulted on payments- can I have contact details of your ceo please
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Azaad
(@greenpoet100) reported
@virginmedia 1 1 4 to cancel
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Kev
(@kkgorny1972) reported
@virginmedia Nice to see companies hitting people harder while they are down. Scumbags they are called where im from
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Steve Tovey
(@steevXIII) reported
@virginmedia No. I asked for details of what the offer was by email. Was told this couldn't/wouldn't be provided. I am not going to put myself out any further if you cannot provide a simple function of customer service - telling me in writing in advance what you want me to agree to.
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Craig
(@CRW_75) reported
@virginmedia Your lack of planning and support to customers is a complete joke, and the “couldn’t care less” attitude towards customers is shocking. I would urge anyone considering joining @virginmedia to think again and go elsewhere
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ADi
(@aiv1bct) reported
@virginmedia @richardbranson you see what I talking about. 4 of your agents point blank lied to me about something they have never done in the first place.
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Andy G
(@agreensh) reported
@virginmedia @davelay22 I'm in the same situation. Was sent a price increase email (from £33 to £56) 16 days before my contract ends. Tried to cancel. Now saying I had to give 30 days notice (Why? My contract ENDS. Effectively a 18 month contract is actually 19 months.
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ADi
(@aiv1bct) reported
@virginmedia Wow now you saying you don't send the cables at all.? Why is it that first instinct of your customer service agent is to always lie.
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Derek Ling
(@derek_ling) reported
@virginmedia I can see a couple of replies with just this problem on it. Some from Jan this year.... They're not solutions. They're problem silos.