Virgin Media outages and service status in West Byfleet, England

Problems in the last 24 hours in West Byfleet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Byfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Byfleet, England

The most recent Virgin Media outage reports came from the following cities: Aldershot, Richmond, Woking, Southall, Slough, Leatherhead, Laleham, Hounslow, Weybridge, Brentford, Camberley, Walton-on-Thames, Addlestone, Farnborough, and Ashtead.

City	Problem Type	Report Time
Aldershot	Internet	8 hours ago
Richmond	Internet	11 hours ago
Woking	E-mail	13 hours ago
Southall	Internet	23 hours ago
Slough	Internet	1 day ago
Slough	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Byfleet, England

Latest outage, problems and issue reports in West Byfleet and nearby locations:

• 
  Andy Walker (@educationforum) reported 38 seconds ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Dan O'Sullivan (@dano_afc) reported 8 minutes ago from Frimley, England

  @virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!

• 
  Phil 🇺🇦 (@PhilPhenom) reported 12 minutes ago from Kingston upon Thames, England

  @virginmedia all my services are down again in the KT5 area. Anybody else experiencing problems?

• 
  Matt Rose (@mattrose18) reported 12 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  Thom Gibbons (@TheBadgerG) reported 17 minutes ago from Farnborough, England

  @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

• 
  Valerie 🇮🇪 (@ValerieLondon18) reported 18 minutes ago from Epsom and Ewell District, England

  @virginmedia Couldn't use my phone so couldn't call you. I tried from hotel landline to your so-called help numbers to no avail. All others in a group of 40 people did fine cause weren't using Virgin. Not ideal to have single female abroad no phone, no maps, can't call cab etc. Last century

• 
  Jacqson (@JacquelineCabl9) reported 20 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  John carroll (@Johnboy82903002) reported 25 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 28 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  Ravinder Judge (@judge_ravinder) reported 33 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  SusannJerry (@MrsJerryTweets) reported 35 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Paul Riddell (@shombell) reported 45 minutes ago from Ash, England

  @vmbusiness total loss of internet service again in GU12 area. Becoming a regular occurrence, almost weekly!

• 
  Patrick Smith (@P4TTL) reported 46 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  CM40 (@CM40UK) reported 49 minutes ago from Blackwater, England

  @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 50 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 51 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 53 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  jox (@Jotwinn) reported 56 minutes ago from Cobham, England

  @libertyglobal I use virgin media wifi and broadband have been a customer for little under a year now and have spent all day on the phone with them I am a priority customer as I have medical equipment that needs wifi to transmit readings to hospitals and they said they would

• 
  Paul Smith (@paulhelpspeople) reported 57 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 58 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Mercer (@Merse2506) reported 3 minutes ago

  @virginmedia @A_MyRules1 I have had the same issuea and my box is ****. Never works buffering out of service channel failed. Cant go online link dont work tried calling

• 
  Catriona **** (@CJD39) reported 5 minutes ago

  What a kerfuffle. 10 calls to Virgin to reactivate services. Not easy and customer service not great. @virginmedia #customerservice #housemove #difficult

• 
  Kevin Blades (@kcblades) reported 5 minutes ago

  @virginmedia NE28 broadband appears down. I work from home. So any updates?

• 
  Dean Hazell (@Deano01973) reported 6 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Rob ⭐⭐️ (@LordBadshot) reported 7 minutes ago

  @entrustTMF @virginmedia @Starlink simples - best utility provider I have ever had and never gone down in the years I have been a customer.

• 
  sponge0812 (@sponge0812) reported 8 minutes ago

  Just had to cancel virgin media fibre after 2 months, constantly dropping out and some times for hours, had to go back to sky which I wish we had not left now

• 
  Tony dee (@tonemillwall) reported 12 minutes ago

  @virginmedia sort the Internet connection out please , paying premium rate for a crap service , Internet has been terrible for the last few days

• 
  LovelifeLoveLowe (@debbsno1) reported 17 minutes ago

  @TheGriftReport Virgin media have been ringing me a lot, I dont answer, as I can NEVER understand the call handler, theyre also very impatient and rude. I pay my bill via direct debit on time, everytime, so , unless I've a problem to report I simply dont put myself through it, too stressful.

• 
  Rusty Spoons (@JustRusty) reported 19 minutes ago

  @virginmedia How vile. There is no amount outstanding on my account. It has been paid. The response I got from the credit file amendments team was to contact the credit file amendments team. So I'll just go to CISAS. You're even horrible on social media. No wonder your trust pilot is so low.

• 
  TheRealCraig (@AnIndividualist) reported 23 minutes ago

  If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now