Virgin Media Outage Report in Marlow, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Marlow, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Slough, Reading, Bracknell, Wokingham, Amersham, Beaconsfield, Chesham, High Wycombe, Egham and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Wi-fi | |
| Reading |
Internet | |
| Slough |
Internet | |
| Bracknell |
Internet | |
| Slough |
Internet | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Marlow, England
Latest outage, problems and issue reports in Marlow and nearby locations:
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia where do I get help, says access denied on my virgin hub
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Chris Evans
(@CorneliusEvans) reported
from
Bracknell, England
@virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@virginmedia looks like I’ll have to cancel my direct debit coming out next month maybe that will get this call back I’ve been promised. Terrible terrible company!
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Chels Daft ⚽️
(@ChelsDaft) reported
from
Egham, England
...the fact that it has taken me 30 minutes to get to this point in the first place is ridiculous. Dear @virginmedia I suggest someone from the UK who can deal with my complaint makes contact with me ASAP. Please note, over 33k followers can see this.
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
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kyle2tweet
(@kyle2tweet) reported
from
Bracknell, England
@JackSheaFFC @virginmedia I know so if I’m waiting for a call back then OBVIOUSLY I’ve already raised a complaint 🤣 no common sense with this company!
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.
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Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia how do I cancel my contract with you. My broadband is constantly going down and for the price I pay your services are not worth it especially as i am on limited money. So I am looking at going to sky thank you
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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Kezza 🙃
(@perrycoke) reported
from
Hurst, England
@virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.
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Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
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Paul Andreianu 🇪🇺🇷🇴🇬🇧
(@andreianu) reported
from
Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
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Kezza 🙃
(@perrycoke) reported
from
Twyford, England
@virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Taylor 📌
(@laurentaylorHP) reported
@virginmedia worst experience as a paying customer. Have signed up for a new broadband contract and the internet it terrible. Have contacted Virgin Media several times for the past two weeks. Rude staff and having to constantly reset box- worst service provider!
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Biba M K
(@biba_mk1) reported
@virginmedia Please let me know how long before you fix issues in W13 @WENeighbours
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Dave Nash
(@davenash77) reported
@conor_wisson @virginmedia Is this for the whole of KT12? Ours went out half an hour ago, your website claims no issues in the area but we still have no broadband despite rebooting.
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Geoff Airey
(@geoffairey) reported
@Dave_Mul @virginmedia @Ofcom Virgin used to have industry leading customer service and technical support, but it’s been eroded at the same time as regular price increases well above inflation. Now you can’t speak to a person. I don’t mind paying for quality. #losingmyvirginit
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nottacat
(@bringme_cats) reported
the Virgin Media guys are here to install our router into our new place and I’ve just realised we never changed the Wi-Fi name back from Thornwood Batsoup Bistro FUUUUCK
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Stephen Marnick
(@StephenMarnick) reported
@NOWTV so good to be with you, such a relief to get away from @virginmedia who, when you cancel by phone (because of rip off prices!) they offer to reduce your bill by £3.50 with no catches lol The word Derisory comes to mind. They need to sort how they treat customers first.
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Tony pharo
(@tony_pharo) reported
@virginmedia To be fair, the covid situation has nothing to do with my issues!. Please don't blame your companies failure on covid, its been like this for a long time!
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Kitty Walker
(@Kitty4006) reported
@virginmedia hi I need to cancel my contract but cannot get through on the phone. I’ve tried 4 times now. Can you give me an address to write to?
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GP Property
(@GPProperty_UK) reported
@virginmedia Unbelievable customer service...you even throw in a bit of Sarcasm...charming!
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nottacat
(@bringme_cats) reported
the Virgin Media guys are here to install our router into our new place and I’ve just realised we never changed the name back from Thornwood Batsoup Bistro FUUUUCK