Virgin Media Outage Report in Marlow, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Marlow, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, High Wycombe, Windsor, Slough, Maidenhead, Amersham, Bracknell, Chesham, Great Missenden and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| High Wycombe |
||
| Windsor |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marlow, England
Latest outage, problems and issue reports in Marlow and nearby locations:
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eddy passey
(@eddypassey) reported
from
Burnham, England
Hey @virginmedia here’s a suggestion for you. When you “make planned improvements to your broadband service” how about you contact your customers in advance to tell them they will be without internet whilst they try to work from home?! Appalling customer service
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Ritch Waghorn
(@RitchWaghorn) reported
from
Wokingham, England
@virginmedia Was waiting over an hour on Saturday to speak with your customer services regarding an issue with my TV service. After which I was cut off . I tried again on Monday and was able to resolve the issue
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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Pete Williams
(@peteitalia) reported
from
Chalfont St Giles, England
@virginmedia how do I book an engineer to move my hub 3 to another room in my house? I’ve had a new kitchen installed and the hub no longer fits in this space, it’s causing problems with wiring. Webchat does not recognise relocation inside the same property so no use to me.
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Raza
(@hassanrh) reported
from
Chesham Bois, England
@virginmedia turns out speed is not the main thing when choosing a broadband provider it’s WiFi availability. This contract is not working for me, I need a provider who has high WiFi availability in all my rooms, especially if I am within 10 metres of the router
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Shin Dhother
(@ShinDhother) reported
from
Slough, England
@virginmedia you broadband service is down in Slough SL3 areas, can you confirm you are looking into resolving this?
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Pat Halpin
(@halpo) reported
from
High Wycombe, England
@virginmedia My issue is my account has been cancelled without 30 days notice as agreed and you agreed that my account would run until the day before the new account was switched on #sortitout
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia It is from a few weeks. Only while in the same room as the hub is show no issue. Happend lately that light start flash bit self on hub and WiFi is lost for some time
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Thom Pirouet 🔶🇪🇺🏳️🌈
(@CarryOnThom) reported
from
Chesham Bois, England
Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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Not Alex
(@a_peezy22) reported
from
Windsor, England
Another day, another @virginmedia outage 🙃
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
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Paul Marchant
(@PaulMarchant11) reported
from
Chesham Bois, England
@virginmedia . Getting regular spam calls about internet issues, usually 20mins apart. Phoney numbers when checked.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@virginmedia complete jokers. Cut all our services off despite payment and now on hold for over an hour on phone and chat - major fail. Zero customer service
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Chris Fields
(@FieldsyUK) reported
from
Chorleywood, England
@ItsDaveClayton @virginmedia Mesh Wi-fi is the only way Dave. Most ISP routers are a bag of crap, turn their wifi off and use an external mesh system. Obviously if you’re getting 12Mbps wired at the router you’ll likely need to speak to Virgin.
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginmedia hi again . As promised 3days ago yesterday should receive a hub replacement, but .... Nothing arrived. Today WiFi still same problem, just have a carpenter from Hammersmith and he has same problem with Virginmedia. Why routers loosing WiFi?
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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WhySoSerious!?
(@J0K3R_GaNg) reported
Hey @virginmedia is there a reason Netflix has a delay on your service and sounds almost robotic? I've reset my box 4 times and it's still happening
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Dr Fox
(@DrNFox) reported
@virginmedia He says it comes up with “bad request” I will check copied full link
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Christine Pilkington
(@Pilki) reported
@virginmedia The chat feature doesn't work
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Kory Cunningham
(@KoryCunningham7) reported
@virginmedia **** company, don’t get a contract with them for anything because they just scam you into another one as you can never get hold of them to say you don’t want the new contract
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shannon seale
(@shanseale) reported
@virginmedia I need help with my service
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megan ≅
(@MeganJuliaaa_) reported
virgin media putting my bill up because i’m at the end of my contract but i can’t even get hold of them to cancel my contract
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Christine Pilkington
(@Pilki) reported
@virginmedia I've been on with VM for nearly an hour and I'm not getting anywhere, what about good old fashioned customer service and you call me back?!! Someone should know all about what's going on with access to my account but it seems not. I'll be leaving if not resolved ASAP.
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Jen Roseman (née Salisbury-Jones)
(@JSalisburyJones) reported
@FTusa284 @bt_uk @GNetworkComms About a mile north of Tower Bridge here - lucky if I get 1Mbs up/down. Virgin Media won't run fibre a few metres from their cabinet because 'the paving slabs are too expensive'. I use a 5G router.
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Matt
(@Matt48939190) reported
@virginmedia can somebody please contact me about a complaint I made to the CEO
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Mark
(@SomeMightSay95) reported
@virginmedia It was a dead number when I tried it this morning. Nothing works! The WatsApp service is shocking. I have little faith or trust in what people are telling me. I’ve only been with you for a week and already I’m looking to go back with Sky.