Virgin Media Outage Report in Marlow, Buckinghamshire, England
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The latest reports from users having issues in Marlow come from postal codes SL7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Marlow, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Maidenhead, Slough, Marlow, Windsor, Datchet, Amersham, Bracknell, Chesham, Ascot and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Maidenhead |
Internet | |
| Reading |
Internet | |
| Reading |
Community Discussion
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Virgin Media Issues Reports Near Marlow, England
Latest outage, problems and issue reports in Marlow and nearby locations:
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Richard Knott
(@reknott) reported
from
Burnham, England
Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia All this was done yesterday, no help. Would like to chat to someone to discuss the router. Funny thing is prices have just gone up and we have the worse coverage ever!
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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Paul
(@paulpavli) reported
from
Slough, England
@virginmedia Been trying to speak to someone the last two day. Was told yesterday (when I did get through) that broadband was ok ( clearly it wasn’t) and that someone would escalate and call back today... No call today and broadband slow and intermittent again, has been for 4 weeks now, help!
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
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Linda Wroth ✯
(@sparklepixxie) reported
from
Egham, England
@virginmedia @virginhelp After waiting an hour & half on the phone!! Not even bothering to help us! .. You put us on hold 3 times then! Then you hang up!!! 🤬😤😡 ... Its disgusting! Loyalty means NOTHING!! #cancelling #BYE 👋🏻
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
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Andy Routledge
(@drewalmighty) reported
from
Egham, England
Hey, @virginmedia, your customer service is abysmal. After being told you can’t install an internet connection until end of the month at my fiancé and I’s new address, you then hang up on us three times when we try to cancel our subscription. Feels like you’re running a scam.
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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Kelvyn Taylor
(@Vibroseis) reported
from
Egham, England
Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
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mike
(@mikeperrin58) reported
from
Egham, England
Anyone having trouble with Virgin media broadband or is it just me ?
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bunga Bunga
(@bungaorbust) reported
@virginmedia SERIOUSLY!?! And do what? Hang on the phone for over an hour & hope you don't get cut off, finally get through & be told the defacto "we will book in an engineer"....then a couple of hours later the problem vanishes...and wait for it to happen again? #virginmediadown @virginmedia
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Carl Mortimer
(@Morty77) reported
@virginmedia Even your colleague on the phone suggested there was a wider problem - hence the long wait time. And then told me he thinks 10 days SLA is a good service. What do you think?
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Jane Lowe
(@janelowe72) reported
@virginmedia Why are you not recognising that there is an area fault in Basingstoke at the moment? The whole service is down, people are going mad on Facebook! 11 days for an engineer visit.......Not good
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Tommy
(@TommyyBruh) reported
@virginmedia Hi, there’s even no outages for the past few weeks as I have been checking regularly…speeds just seem to disappear which never use to be the case, certainly not getting the service that is paid for!!
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Ken N
(@_MrKen) reported
@virginmedia It's showing as fixed with no issues now even though others in the same area are having the same problem. Apparently I have an appointment for tomorrow, but the my virginmedia app isn't showing anything so I'll see whether anyone shows up. 😔
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mazza
(@maztastic86) reported
. Would love to get a straight answer from someone @virginmedia. Made 8 calls so far re our new broadband contract. Each one providing conflicting info. 24hrs delay to activation on contract. Wifi on oomph not working in half of our rooms, days of lost work / income. A farce.
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J C
(@JCJiggle) reported
@virginmedia @coderbyday also WN5. Exact same issue spoke to numerous employees, had an engineer come today who did nothing. THERE IS AN ISSUE AND THIS AREA AND YOU WILL NOT ACKNOWLEDGE IT.
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Suzanne Wood
(@northcamesouth) reported
Does anyone have a satisfactory quality of service from @virginmedia? My current opinion: it is totally unsatisfactory, expensive and not fit for any of the purposes for which it might be used. I was quite looking forward to watching a bit of telly, now I'm just p!$$ed off!
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Andrew Steele
(@No1shunter) reported
@virginmedia It gives the same advice as you, so that’s not much help either 🤷🏼
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Fi
(@madfiona33) reported
@virginmedia we have a problem.. currently have a black screen with sound. We can see the TV guide. Any ideas?