Virgin Media outages and service status in Marlow, England

Problems in the last 24 hours in Marlow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Marlow, England

The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading, Maidenhead, Slough, Beaconsfield, Henley on Thames, High Wycombe, Marlow, Chesham, and Staines.

City	Problem Type	Report Time
Bracknell	Internet	6 hours ago
Reading	Wi-fi	8 hours ago
Maidenhead	Wi-fi	2 days ago
Slough	Wi-fi	3 days ago
Reading	Total Blackout	3 days ago
Slough	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Marlow, England

Latest outage, problems and issue reports in Marlow and nearby locations:

• 
  Tom (@Tom38971529) reported 4 minutes ago from Wokingham, England

  @virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back

• 
  Mike Biscoe (@MikeBiscoe1) reported 12 minutes ago from Reading, England

  @GiganetUK @virginmedia 13:25. Down again…

• 
  Chris C (@a3racer) reported 14 minutes ago from Wokingham, England

  @virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?

• 
  FFR Tweets💥🚀 (@FfrTweets) reported 17 minutes ago from Maidenhead, England

  @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

• 
  faye harland (@fayeharland) reported 20 minutes ago from Reading, England

  @virginmedia I’m not sure if they do. Happy to do another web chat to cancel.

• 
  Billy Baxter (@will_i_am67) reported 25 minutes ago from Slough, England

  @liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄

• 
  Mike Biscoe (@MikeBiscoe1) reported 25 minutes ago from Reading, England

  @virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently

• 
  Craig (@Rochdale_Cowboy) reported 27 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  DC (@dc89lfc) reported 28 minutes ago from Slough, England

  @virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues

• 
  seanhannam (@seanhannam) reported 30 minutes ago from Chesham Bois, England

  @virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.

• 
  Flo (@Flozephine) reported 31 minutes ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 32 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  A Rintsie (@arintsie) reported 35 minutes ago from Marlow Bottom, England

  @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

• 
  Matt Gardner (@FuzzyPixels) reported 40 minutes ago from Slough, England

  Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

• 
  leo smith (@leosmudgersmith) reported 42 minutes ago from Iver, England

  @virginmedia nice service guys cut me off on wrong date should I cut off my direct debit on the wrong day shocking service

• 
  𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️‍🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported 45 minutes ago from Reading, England

  Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert

• 
  Sid M (@smahes4) reported 46 minutes ago from Chesham Bois, England

  @virginmedia The reason given to us that you don’t want to put extra 10mtr cable to service 3 properties. That’s a shame on you and a classic lie that you say on your advert regarding coverage @richardbranson @Ofcom

• 
  Bowlesy (@Chateauneuf64) reported 48 minutes ago from Wokingham, England

  @virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.

• 
  6thdr (@6thDr) reported 55 minutes ago from Wokingham, England

  Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.

• 
  Paul Collier (@Pablocollier) reported 58 minutes ago from Wokingham, England

  @virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Paul J. Sullivan (@DrPJSullivan) reported 5 minutes ago

  @_HadleyGamble @virginmedia A common "customer service" complaint across many companies. Poor service is expected these days.

• 
  June Tobin (@junie1954) reported 11 minutes ago

  @virginmedia customer service is awful. Cannot find an easy way to contact you. Please would someone resolve this issue for us.

• 
  Andy Sutton (@AndySut63307161) reported 12 minutes ago

  @virginmedia Having problems accessing email on multiple devices, how do i resolve. Cannot find answers, BOT is useless. Do you employ humans with whom i may converse to resolve issues? Regards Andy

• 
  londonswa (@TRFCSW19) reported 12 minutes ago

  @virginmedia your engineer came yesterday and lied about someone coming today to solve an issue he couldn’t fix. Now your online booking system not working. Been on hold for an hour now trying to speak to someone. Still no WiFi. Great way to treat a customer of 20years

• 
  Joe (@MrJoeHora) reported 13 minutes ago

  @virginmedia I wanted to understand why my renewal offer is roughly £10 a month more than other offers virgin is offering out at the moment for the same broadband package. Does customer loyalty not get rewarded any more?

• 
  Shye Ahmed (@shyeahmed) reported 14 minutes ago

  @virginmedia I have been trying to contact VM since Thursday to sort out contract. Waited on the phone 2+ hours and got disconnected. Then spoke to someone saying they have technical issues. Now my bill has been issued at a higher price because I cant get through to you 😡

• 
  Mo2 (@ImaginaryCard) reported 15 minutes ago

  Been waiting all day and still no response from @virginmedia. Can't get through to anyone on the phone either. Shocking customer service. @Ofcom they are not letting me record a loss of Internet service for 12 hours now

• 
  Simon Gallagher (@SiGallagher) reported 16 minutes ago

  @virginmedia 22 hours ignoring me. And now I can’t access my sky sports app through my virgin log in because nothing works in this company. Thanks it’s been a real treat

• 
  Sam (@KingT_94) reported 18 minutes ago

  @virginmedia I’ve been having issues with my internet for the last week. Streaming is a nightmare and trying to use the internet in general has been ridiculous. I’m meant to be getting 250 mb download speed and I’m not getting anywhere near that 🤔 can you advise please?

• 
  Dgjbear (@Dgjbear1) reported 18 minutes ago

  @virginmedia @DeeEmCee28 Direct messaging here doesn’t help. There are automated responses.