Virgin Media

Virgin Media Outage Report in Marlow, Buckinghamshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Marlow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Marlow, Buckinghamshire, England 12/11/2024 02:25

December 11: Problems at Virgin Media

Virgin Media is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Marlow, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Slough, Amersham, Reading, Bracknell, Chesham and Chinnor.

Loading map, please wait...
City Problem Type Report Time
United KingdomSlough Internet
United KingdomAmersham Internet
United KingdomSlough Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomSlough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Marlow, England

Latest outage, problems and issue reports in Marlow and nearby locations:

  • GariClark Gari Clark (@GariClark) reported from Reading, England

    Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi

  • MichaelDooega10 Michael gorman (@MichaelDooega10) reported from Woodley, England

    @virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!

  • MichaelDooega10 Michael gorman (@MichaelDooega10) reported from Woodley, England

    @virginmedia still no reply from your text service absolutely disgusting !!!!

  • 6ft1tonsoffun Please Social Distance (@6ft1tonsoffun) reported from Burnham, England

    @virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help

  • nblackman91 Nicole 💛 (@nblackman91) reported from Slough, England

    @virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual

  • nicolajtaylor Nicola Taylor (@nicolajtaylor) reported from Egham, England

    @virginmedia No help for your customers who are struggling, disgusting service!

  • smithsterbloke Gary Smith (@smithsterbloke) reported from Bracknell, England

    Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia

  • alexbloor Bloor (@alexbloor) reported from Bracknell, England

    In case it affects you looks like virgin media are currently having problems.

  • catch_cancer Catch Me If You Cancer (@catch_cancer) reported from Maidenhead, England

    @virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone

  • Cooper100Nicola Nicola Cooper (@Cooper100Nicola) reported from Reading, England

    @virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.

  • mmaaccss Macsi (@mmaaccss) reported from Wokingham, England

    Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago

  • IamBenEvans Ben Evans (@IamBenEvans) reported from Windsor, England

    Don’t buy broadband from @virginmedia 2 years of poor service, topped off with them messing around a name change to extending the contract!

  • ginaatinknight gina knight (@ginaatinknight) reported from Reading, England

    @virginmedia not think much if the service from virgin media so far not great for new customers

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.

  • petedownton71 Pete Downton (@petedownton71) reported from Amersham, England

    Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌

  • mmaaccss Macsi (@mmaaccss) reported from Wokingham, England

    @CarolynBe @virginmedia Still not working for meeee :( Xx

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stxcie_ Stacie (@Stxcie_) reported

    IF VIRGIN MEDIA HAS GONE OFF AGAIN MID VALORANT GAME I SWEAR TO GOD I WILL NEVER PLAY AGAIN I CANT LOSE ANOTHER 30 RR

  • JoJosGamingTV JoJosGamingTV (@JoJosGamingTV) reported

    @virginmedia erm why does my wifi cut out every hour every day !? Is this punishment for cancelling the TV BUT upgrading the WiFi … #nothappy

  • skullncross1 skullncross (@skullncross1) reported

    @virginmedia soke to ustomer support they said phone is on but its not

  • samuelgiddings4 Samuel Giddings (@samuelgiddings4) reported

    @virginmedia is useless. Once again for the 2nd time in 4 days ive lost complete service

  • LizTray Liz Tray (@LizTray) reported

    @virginmedia More outages tonight. It's off atm. This is not okay. Please find out when this problem is going to be fixed, N8 postcode.

  • Charliejaylen16 Charliejaylen1612 (@Charliejaylen16) reported

    @virginmedia Everyone’s wifi is down, your website isn’t working either and we have no connection. If so, how long will it take to come back

  • Phinnnna Joe Edwards (@Phinnnna) reported

    @PxrvOtb @virginmedia Having the same issues in ls19 intermittent connection upto 89% packet loss. Service page says nothing wrong, typical. Self care says there is an issue.

  • shonaghgardiner Shonagh Gardiner (@shonaghgardiner) reported

    @SteveLorimer @virginmedia Me too! Assuming you’re still down?

  • Duzc1972 Chris Durham🇺🇦 (@Duzc1972) reported

    @virginmedia Hi, recently reduced my package to basic, you said £53, spoke with someone today, not new customer did same. £36 for basic package, can you tell me why mine is more? What is the actual price for basic package on existing customers?

  • chrishares Chris Hares (@chrishares) reported

    @virginmedia lost all my services again, and office is closed when phoning. Please help, as I need connectivity