Virgin Media Outage Report in Marlow, Buckinghamshire, England
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The latest reports from users having issues in Marlow come from postal codes SL7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Marlow, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Amersham, Slough, High Wycombe, Bracknell, Chesham, Windsor, Great Missenden, Marlow, Maidenhead, Wokingham and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Wi-fi | |
| Amersham |
Phone | |
| Reading |
Internet | |
| Slough |
Internet | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marlow, England
Latest outage, problems and issue reports in Marlow and nearby locations:
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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Gary Smith
(@smithsterbloke) reported
from
Bracknell, England
Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia
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Pete Downton
(@petedownton71) reported
from
Amersham, England
Ok, day 4 with no home broadband and I’m only aware there’s an issue because I kept chasing by phone rather than waiting for my new hub to be activated as suggested on the regular enquires number @virginmedia Thanks a bunch 👌
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia where do I get help, says access denied on my virgin hub
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Ben Evans
(@IamBenEvans) reported
from
Windsor, England
Don’t buy broadband from @virginmedia 2 years of poor service, topped off with them messing around a name change to extending the contract!
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Please Social Distance
(@6ft1tonsoffun) reported
from
Burnham, England
@virginmedia please help. Internet gone down. Totally kaput. Bad enough with two of us trying to work from home. More worried about kids whining if not fixed. Please help
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago
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Catch Me If You Cancer
(@catch_cancer) reported
from
Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
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Nicola Taylor
(@nicolajtaylor) reported
from
Egham, England
@virginmedia No help for your customers who are struggling, disgusting service!
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi
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Macsi
(@mmaaccss) reported
from
Wokingham, England
@CarolynBe @virginmedia Still not working for meeee :( Xx
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia impossible to get through to you; report a fault at area reference 20 ... few of my neighbours have the same problem
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Macsi
(@mmaaccss) reported
from
Wokingham, England
Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Edger Hogan
(@HoganEdgerGolf) reported
@RobTrav @SkyHelpTeam @virginmedia No contract mate, I can cancel anytime with 14 days notice, That's the first thing I checked when they put me through to cancellations, unless they lied about that aswell.
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Dallas 🇵🇱
(@Dallas_Payday_) reported
@ThatBloodyRisk If you think that’s bad Virgin Media had a cut thingy which lasted like 3 weeks 💀
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Ron Cook
(@RPCook130) reported
@virginmedia I have checked and there’s no apparent solution, the problem is with the new V5 and it’s protocols. Why did you promote a system that is not compatible with a major audio company like Bose. It is a problem of Virgins making and I await a solution from you.
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Brandon Fletcher
(@BranLCFC28) reported
@virginmedia Still not working despite getting a text from you to say it’s all fixed! You love to take the money off people but don’t want to provide the service!! Bunch of fraud artists
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Karen Ashley
(@KarenJAshley) reported
@virginmedia Still no internet. It's been 2 days now and your link is still not working 😡
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Giant Cactuar
(@zingiber2000) reported
@virginmedia Yes, it says there’s no known issue but several people in my street have the same problem.
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evergreen
(@Evergreenbooce) reported
@virginmedia Mobile connection, I have a VM sim but I tag 02 so they can see how bad the service as gone since you both merged.
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Philip Meynell
(@philipmeynell62) reported
Appalling service from @virginmedia who have my account mixed up with someone else’s and are clearly breaching GDPR as I have access to someone else’s details . A total of 4.5 hrs on the phone over 3 weeks failed to sort the issue. @VirginMediaNews not sure who can help now.
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Jenny Knight
(@jenzyknight) reported
@virginmedia No they didn’t confirm at all. They said it might be rectified when the final bill is generated. But as I’ve raised a complaint someone will be in contact, but the previous complaints haven’t been resolved around the same issue
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Edger Hogan
(@HoganEdgerGolf) reported
@JaySeeDeCaux @SkyHelpTeam @virginmedia I pay sky over £200 a month for a premium service, not to be lied too, I won't stand for it and if virgin do it I will give them a chance to sort it like I gave sky the chance and they failed on basic customer service.