Virgin Media Outage Report in Maple Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maple Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Maple Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Acton, Bushey, Radlett, Ealing, Hounslow, Isleworth, Watford, Hemel Hempstead, St Albans, Tring, Ruislip, Pinner and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Slough |
Internet | |
| London |
Wi-fi | |
| London |
||
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maple Cross, England
Latest outage, problems and issue reports in Maple Cross and nearby locations:
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Milesfiles
(@MilesMalaya) reported
from
Hammersmith, England
@virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.
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ed moses
(@edmoses) reported
from
Harefield, England
@Ian_H_007 @virginmedia I pay for 500Mb - currently getting 86Mb. I can just about live with that. Being on hold during Skype/Teams/Zoom calls is unacceptable. The boys are having problems gaming and our video downloads on Sky keep failing - not great service.
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Izabel Sequeira
(@kzrdr2) reported
from
Hounslow, England
@virginmedia hello virgin what is wrong with the Wi-fi. It is down.
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Colin
(@burgcolin) reported
from
Richmond, England
@virginmedia can you please sort out your internet problems in tw11
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MO SYED
(@MoSyed110) reported
from
Harrow Weald, England
Why is @virginmedia so bad!!!!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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Nanjiba
(@NanjibaM) reported
from
Harrow Weald, England
@virginmedia hi, why did I receive this text message: Important update: so we can roll out network improvements, we're sending you a new SIM. Please follow the steps to swap it as soon as it arrives in 7-10 working days. I don't need a new one. Thanks.
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
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Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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Bhavin
(@Bhavinchief) reported
from
Watford, England
Just rang virgin they said that it’s going to be out until 4pm! Not good enough!! We should get free internet for the next 3 months as very bad service #virginmedia
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@virginmedia any idea how long broadband outage in TW11 will last. Thanks
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia We have replaced several routers over the past year, had boosters and several engineers. I have explained that it’s the internet from the box not in the house that has an issue. this was confirmed by recent engineers who actually checked. After replacing cables to house from cab
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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Neil doesn't have a bookshelf
(@nlpedwards) reported
from
Richmond, England
Hi @virginmedia ... right now your ‘service’ is delivering a download speed of 0.57 Mbps. You’re a joke.
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Bhavin
(@Bhavinchief) reported
from
Brentford, England
@virginmedia The speed is very bad! Not getting what I supposed to. We should get a refund or cut our bill for the poor service.
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#AlaGuerreCommeAlaGuerre
(@YouGetItRight) reported
from
Hillingdon, England
@virginmedia About that, I can't manage to talk to any of your customer support to solve the problem you have created. Two days was waiting for a simple sms response, it's rediculous.
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nyatacinta
(@encipi) reported
from
Hillingdon, England
@virginmedia PLEASE FIX THE CONNECTION
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🅡🅞🅑 🅜🅔🅢🅤🅡🅔
(@robmesure) reported
from
Brentford, England
@lucitelu @virginmedia Been getting on very well since I changed to Vodafone from awful, awful Pl*snet.
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linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MikeP
(@Mikeedpembo) reported
@virginmedia Hi, any news on when the TV and broadband will be working in LU3. Was due to be fixed by 4pm but still down
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Tuhin Dasgupta 💙
(@Afxguru) reported
@virginmedia So engineer came and replaced the device connected to the router as that was faulty. Then the network goes down in Area14 - comes back yesterday and now I have the same problem I had before. New Router needed now I think.
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Virgin Media O2 News
(@VMO2News) reported
@an7h0w50n1 Hi there, we're sorry you feel let down. Let us know if it's regarding an O2 bill, but if it's for a Virgin Media bill then our friends at @virginmedia should be able to assist further
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Veronica
(@Veronica2037) reported
@virginmedia you are a disgrace. You cut my 80 year old mum off. Her bill is on dispute, waiting for her bank statement in post to prove she has paid. Customer 20 years, never missed a payment. Shocking
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☃️T-ho-ho-ho-xmas 🎄
(@Simmy41) reported
@virginmedia hello. I phoned up on Thursday as my box isn't recording and I'm unable to pause live TV. I suspected a hard drive issue but was told it would resolve itself in 24 hours. It didn't.
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susie paws
(@susanpawscom) reported
@virginmedia My elderly mum has no Internet and now no landline ! Unable to contact the customer help at Virgin… can yoh help
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Mrs G
(@miss_e_elliott) reported
@The_Mish007 @PREEMGAMING @virginmedia Same here, you’re not in Chingford are you? Loads of us here with the same issue. This is tantamount to fraud. They sell us a service, take the money & do not provide the service. Daily updates giving a date and time of resolution. Still not happened 10 days on
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femwhore
(@femwhore1) reported
@virginmedia Each and every time and ignored with what's happening the broadband shouldn't be flicking on and off every few weeks and turning itself off at 1am every single day and I sure as **** shouldn't be getting 72mbps (33 realistic) download speed I should be getting the 208 I payed for
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Gary
(@hypermole80) reported
@virginmedia I have also just been told my partner used the app with no success and during a live chat on the app the operator sent a broken link to follow and the chat failed after 15 minutes of back and forth. So not exactly what I would call reliable service on that.
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Mariachiara
(@mariesnotcool) reported
@virginmedia Hi! We’ve been told over the phone that there isn’t an estimated fix date for the outage, and that there’s nothing that can be done as the issue has been ongoing since august. Sadly, we were not told about any of this when signing our contract with you in November!