Virgin Media Outage Report in Maple Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maple Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Maple Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southall, London, High Wycombe, Hemel Hempstead, Wembley, Watford, Borehamwood, Maidenhead, Uxbridge, Northolt, Hounslow, Ealing, Richmond and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Southall |
Internet | |
| Hammersmith |
Internet | |
| London |
TV | |
| Hammersmith |
Internet | |
| Hammersmith |
TV |
Community Discussion
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Virgin Media Issues Reports Near Maple Cross, England
Latest outage, problems and issue reports in Maple Cross and nearby locations:
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia I never lost connection to the router. The status said "Connected, no internet".
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
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Atul Sodha
(@AtulSodha) reported
from
Harefield, England
@virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia I did call. One chap was very helpful and referred the poor broadband service and a faulty landline for two years to @Ofcom and the latter chap was not very helpful. Would you stay and have your monthly fee go from £28.50 to £49.50?
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Chris S
(@CMS200) reported
from
London, England
@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Gary Gilligan #BLM #FreeNazanin #GTTO #3.5%
(@garygilligan) reported
from
Harrow Weald, England
@virginmedia , your broadband "service " is redefining poor today.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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Daniel Emery
(@DemeryUK) reported
from
Richmond, England
@browntoby @virginmedia My wife works at a well known provider. The biggest discounts are available from ‘retentions’ i.e tell them you want to cancel and you can sometimes get over 1/3 off your bill.
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
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Estelle Levacher
(@Goldenlocks) reported
from
Richmond, England
@virginmedia hello, we are unhappy with our broadband. It’s bad as my husband and I are both WFH and my Teams calls are regularly interrupted. We have the highest broadband package available and pay over £100 a month so it’s clearly unacceptable. Please send an engineer ASAP!
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Can I please DM you on this issue?
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia is there an issue in Wd37ay had no internet for a number of hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Bradman
(@tbradman) reported
@virginmedia Sorry, i don’t understand. It’s not asking me for anything except sign in - and as I explained your website won’t recognise any of my details.
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Tiffany Jenkins
(@tiffanyljenkins) reported
@virginmedia engineer left my house 20 mins ago after setting up wifi and the wifi doesn’t work. Your ‘customer service’ number just hangs up. Someone needs to call me immediately
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Jacqui Francis
(@AdinaMay) reported
@virginmedia no internet again have a new router etc. Engineer said if problem continues it's external & not need access inside. Left a number & I've called & left messages but no reply. Short term ideas? Apart from change provider but not possible with the days notice required.
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Claire freed
(@clairefreed9876) reported
@virginmedia So.. a representative from Virgin media called my partner back. My partner couldn't get through the security questions because my complaint is under my house mates account but my house mate cancelled his contract with you when he moved in and is too busy to contact you!!!@!!
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Glynn Wood
(@GlynnWood3) reported
@virginmedia It happens on everything, the router WiFi symbol starts flashing green and we lose everything. I have checked for any service issues but none are shown, we have lost connection 7 times so far this morning
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Peter Clements
(@clementspeter) reported
@virginmedia I’ve moved out of my home where the broadband is registered. I am moving abroad. I can’t keep paying monthly for a service I don’t use.
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Jamie Hollamby
(@hollamby_jamie) reported
@virginmedia @sjm1976 I've also raised a complaint which has gone nowhere?
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Gorez64
(@gorez64) reported
@virginmedia That's great that you will feed back to the team. The issue here is that I am still unable to use the TV service I am now paying for. How do we resolve this issue?
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Stuart Murtough
(@sjm1976) reported
@virginmedia I raised a complaint in feb and March and I’m also waiying for a refund for the loss of service as well but I guess that won’t happen!
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Willzy D
(@WillzyD1) reported
@NdBainzy @virginmedia BT. I’ve had literally no issues with internet since I switched to BT fibre