Virgin Media Outage Report in Maple Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maple Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Maple Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Acton, Bushey, Radlett, Ealing, Hounslow, Isleworth, Watford, Hemel Hempstead, St Albans, Tring, Ruislip, Pinner and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Slough |
Internet | |
| London |
Wi-fi | |
| London |
||
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maple Cross, England
Latest outage, problems and issue reports in Maple Cross and nearby locations:
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Driving For Charity UK
(@M_Macedo_) reported
from
Richmond, England
@SpursOfficial It doesn't matter where I'll be tuning in from the service disruption of @PremierSportsTV means I'll miss all the key points of the game! Thxs! @virginmedia
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
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Jonathan Rourke (A575910)
(@JonR43) reported
from
Hounslow, England
.@virginmedia where is the London Irish game!! Should be on BT sport 2 Extra but red button not working!!
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?
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Richard Gray
(@rugfoot) reported
from
Ealing, England
@virginmedia broadband in w139LS seems to be down. Known issues? Reconnection eta? Virgin broadband
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Anthony Carlos
(@taunch) reported
from
Ealing, England
@mservicedeals The only features available with @virginmedia is a life of misery. Awful service
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Londonfoodster
(@narifahad) reported
from
Ealing, England
@virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem with WiFi in the Maidenhead area?
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem in the Maidenhead area?
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Vivek Srivastava
(@Vveksrivastava) reported
from
Watford, England
@virginmedia Can u not have some1 in the right team look in2 it or virgin works in silo’d team who can only say “thats not something I can do”? The exp has been exactly that as when you dial in customer service & pass through security as they transfer you to pre-install there is no handover
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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Driving For Charity UK
(@M_Macedo_) reported
from
Richmond, England
@virginmedia Are you asking me a question? Surely this is something you should answer? Premier Sports coverage awful, then the feed distruption meant most of the game was missed and no highlights. I paid extra for this and you're asking me to find the fix?!!
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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Nealsmartie
(@nealius) reported
from
Hemel Hempstead, England
Some real rubbish from @virginmedia at the mo..broadband outage bordering 24 hours, I bet they don’t contact me with a compensation offer, I’ll no doubt have to chase it...
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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ross
(@wantrealtruth) reported
from
Hounslow, England
@virginmedia signed my mum up for service today. Got email but have spent 4 hours trying to get hold of you as the number you included is not manned “due to covid” the main number take ages to find online. No one answers it. Can’t email anyone. Think I want to cancel already!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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whitearra
(@StuartMcWillia9) reported
@StuartLyon Virgin Media don’t do Customer Care!
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Katie Baylis
(@BaylisKatie) reported
@virginmedia Your responses are completely unhelpful and pointless. As everything you do is putting it back to the customer. Your response does not even relate to what I'm asking
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WayVex
(@WayVex_) reported
Anyone else @virginmedia internet been poor this last weekend and this week? Starting to lose my patience with it.
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Edward Dore
(@Spheron1) reported
@carlheaton @Plusnet @TalkTalk I had the opposite problem years ago - had a TalkTalk Business ADSL line to use as a backup and wanted to add a Plusnet FTTC line when leaving Virgin Media. Despite explicitly paying Plusnet to install a new line, they instead tried to take over the existing TalkTalk line!
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Jennie Stretton
(@StrettonJennie) reported
@virginmedia They have. I've had someone cancel their day and lose money to ensure someone was in after being repeatedly told they'd add £25 on my bill if I wasn't there but that doesn't add up for the money lost today in accomodating this appointment. No internet for a week.
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Chantelle Newton
(@chantelle_ukccf) reported
@virginmedia Well… the visit never happened. No one turned up and I am still without services. Any comment?!
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Dicko
(@MDQPR) reported
@virginmedia Well fix the "Chat to us now" button on Chrome?
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crisp_sleeves
(@crisp_sleeves) reported
@virginmedia I have been trying to send back your router having left your service in Feb, but have yet to receive the return box. I have contacted support 3-4 times, and each time have been assured it'll come. I am now being charged for the router. Is there any way you can help?
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californiagirl1994
(@careysgirl50) reported
@virginmedia For years my broadband with virgin has never been consistent I’m paying £50 plus every month for most of the time slow broadband .why is it high one moment then drops off the next never constant .really disappointed
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LewisJ
(@lewijono) reported
@virginmedia There are no issues in my area. Router has been restarted. No issues with any cables. There is nothing my end that is causing an issue. I also have much slower speeds that I stated over 5G WiFi when I am sat right next to the router.