Virgin Media

Virgin Media Outage Report in Maple Cross, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maple Cross, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maple Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maple Cross, Hertfordshire, England 10/18/2025 23:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maple Cross, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Wembley, Ealing, Harrow, Maidenhead, Amersham, Hounslow, Stanmore, Hemel Hempstead, High Wycombe, Southall, St Albans, Watford and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maple Cross, England

Latest outage, problems and issue reports in Maple Cross and nearby locations:

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia useless useless useless broadband. Every day am told it should be OK. Every evening it crashes. Nobody ever contacted me to try to help 😒I have tweeted many times but no help

  • HarrisonsDeli Harrison's Deli (@HarrisonsDeli) reported from Ealing, England

    @virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia Happened again today. Absolutely fed up now. Poor service and no way of communication apart from twitter where you have no idea and just apologise. I need better service all round

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    @virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?

  • mrmarkgale Mark Gale (@mrmarkgale) reported from Hemel Hempstead, England

    @virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia Yes there is an issue I am told and it should be fixed later but its a constant problem!

  • RonnieD88779995 Ronnie De Guzman (@RonnieD88779995) reported from Hounslow, England

    I upgraded our wifi from 200mbps to 500mbps but as always the darn thing is even slower than before. The worst thing about is am paying even more now?? I complained so many times but @virginmedia only ignores it. Why are you deceiving the public @virginmedia? @BBCWatchdog

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡

  • tjbarker72 tim barker (@tjbarker72) reported from Richmond, England

    @virginmedia Broadband connection down again! Happening more and more now since I paid for faster connection. Very frustrating

  • RedStarKim Kim Tasso (@RedStarKim) reported from Richmond, England

    @virginmedia @virginmedia there’s no internet service since 1057am in TW3 - please advise when the problem will be fixed. Was mid-training session!

  • rbcurly ruth bankover (@rbcurly) reported from Borehamwood, England

    @virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia

  • Rebeccadundon1 Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England

    Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!

  • Mustxkim Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia yall *** man. Been down for 8 hours now. Trash *** internet

  • reknott Richard Knott (@reknott) reported from Burnham, England

    Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking

  • CrineyInsalata Criney The Duchess of Brixton🧚🏾‍♀️ (@CrineyInsalata) reported from Hounslow, England

    I know people are working from home but @virginmedia how can I get through to cancellations.. ?? I am constantly being passed from pillar to post and then cut off!! I just want to cancel a contract for a house I no longer live in

  • RedStarKim Kim Tasso (@RedStarKim) reported from Richmond, England

    @virginmedia there’s no internet service since 1157am in TW3 - please advise when the problem will be fixed

  • HardikVishna Hardik Shah (@HardikVishna) reported from Richmond, England

    @virginmedia no internet for the whole day. Was on two support calls for 2 hours. Was told someone will contact me within 4 hours. Nothing. Can you please sort this out?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JM_307 jacob (@JM_307) reported

    @virginmedia this was several months ago and i no longer have the energy for it. I have better things to do with my life than hunt down a mega corporation on their terms who never cared about this case to begin with anyway.

  • becciepeters beccie 🦁🧡🏎 (@becciepeters) reported

    Why WHY on the one weekend I’m out and need the race to record do virgin media decide to randomly cancel our sky sports subscription!?

  • Sophiebarnesao1 Sophie Beaumont (@Sophiebarnesao1) reported

    Again I'm spending my time chasing you on hold and waiting for over 40 minutes to be told I can't be put through to the complaints department because I'm not yet a virgin media customer. BT here we come what a nightmare customer service.

  • kunsbannedhair Gazza (@kunsbannedhair) reported

    @virginmedia help desk asking for bank details to verify our account when phoning on our virgin media landline help desk

  • freddoprincejnr kaz farid (@freddoprincejnr) reported

    @virginmedia It doesn't even allow me to get onto the app to check services, I can't phone you, I'm using my data but even that is really slow just now, only thing working is twitter

  • CreamOnTop Jon (@CreamOnTop) reported

    OK now I am pissed. Taped NFL and @SkyNews (possibly @virginmedia ) put Sky News on Main event. What a set of *****. It's not like it was not available on every other channel and who ******** is watching sports main event at 130am for news of the Queen?

  • killer_psx PsX Killer (@killer_psx) reported

    @virginmedia Broadband it's bad past 3 weeks,router it's to old,past 7 year's my broadband is upgraded but never upgrade the router.When I try to login to my account they can't find my email,when I try to register like new costumer they said you are already have account

  • JM_307 jacob (@JM_307) reported

    @virginmedia If you do actually want to do right then I have told you exactly what you need to do. Until then I am never voluntarily using your services ever again.

  • AnitaBenson66 Anita T Benson (@AnitaBenson66) reported

    @virginmedia customer services...can anyone help re lack of broadband in NG10 Long Eaton since Thursday morning. Is it still down or do I need a new hub???

  • Mrs_Ring Gabrielle Ring (@Mrs_Ring) reported

    @virginmedia Thank you. The only problem is, if I have no Internet, I have no other way of getting online or making a phone call to check!