Virgin Media Outage Report in Maple Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maple Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Maple Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Ealing, Harrow, London, Windsor, Acton, Wembley, Bushey, Radlett, Slough, Watford, Willesden, Northwood, Hayes, Colindale and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Harrow |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Windsor |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Maple Cross, England
Latest outage, problems and issue reports in Maple Cross and nearby locations:
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.
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S
(@MSROPER10) reported
from
London, England
@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Mit
(@mit112112) reported
from
Brentford, England
@virginmedia I can't believe the level of customer service on my recent calls with the retention team... offers that last minutes incorrect information being given endless waiting on hold with agents the list goes on.
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William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?
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Ben Hart
(@TheRealBenHart) reported
from
Hillingdon, England
@virginmedia 2nd time this week that the broadband has been completely down! Fed up with being sent in circles by your telephone system. Your fault reporting seems to flip between acknowledging there is a fault and proclaiming no fault.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
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GeorgieCox
(@SkyFlier6981) reported
from
Brentford, England
@MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yes, it says that there are issues. Info isn’t clear, though. This morning it said you were doing planned improvements whereas now it talks about actual issues. It wont let me register for compensation either
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia You want to add 4.25 to my bill even after I took out new contract 2 months ago to reduce costs. You keep sending email asking me to contact c/s I can't get through & why should I have to phone you as I've made a complaint??? Going to watchdog 😡
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Alistair Parkes
(@AlistairParkes1) reported
from
Richmond, England
@virginmedia logged out of my ‘Virgin TV Go’ & unable to log back in, I have been unsuccessfully repeatedly trying to reset my password for My Virgin Media, but unable - as keep getting same error message ‘DEF01’ adding ‘try again later’. Can you help me please? 🙏
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carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
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GeorgieCox
(@SkyFlier6981) reported
from
Brentford, England
@CalvinMoorley @virginmedia This is typical of them did the same when my internet down mid teaching due to their engineer!
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S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ivor Hutchinson 💙 Where's the £350m pw?
(@IvorHutchinson) reported
@virginmedia Already tried that. Impossible to get to talk to anyone without knowing the customer's password!
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Dave Morrison
(@DaveMor16686271) reported
@virginmedia @CherylHoleQueen As a customer I say give it a bloody rest.
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Dave Morrison
(@DaveMor16686271) reported
@JoWilliams82 @virginmedia I had that problem after weeks of being given every excuse in the book I finally received a replacement modem. Shocking customer service.
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Ashron Designs
(@AshronDesigns) reported
@Ash_Attack1979 @virginmedia Our virgin is 40% more expensive than sky but then you might be a new customer?
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Carly Holmes
(@CarlysCraftsxx) reported
@virginmedia Spoke to the virgin over the phone they directed me to the gadget people and they have fixed my printer issues thank you. Virgin didn’t say much about the brown boxes being connected tho what is not long term for virgin media thank you
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anomaMod - IT Engineer, Home Worker
(@LinkOps) reported
@virginmedia on top of that you continue to insult me with its an "intermittent" outage when no single byte of data has entered via the coax and yet neighbours on the same street have fully functioning internet. I'm paying for 1Gig there isn't anything you need to upgrade here
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Fully Automated Luxury Bollocks
(@matthewjorda) reported
@tonymc39 @virginmedia I moved house, intending to take my broadband contract with me, but couldn't because @VirginMedia didn't supply my service to the *city centre* to which I was moving. So they charged me over £300 for "breaking contract."
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Philbear21
(@Philbear21) reported
@virginmedia Absolutely shocking customer service from yourselves. At this point after being a loyal customer for 12 years and getting treated with contempt I would recommend people to steer clear.
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make_up_mamma
(@make_up_mamma) reported
@virginmedia Constantly, we ring and nothing happens. They tell us it may be a ‘black spot’ yet the actual box is what’s going down. Told we’re stuck until may as in contract. We’ve been with virgin since it changed from ntl. Nothing and no one is helping. We just get hung up on or left
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John Kerwin
(@JohnKerwin12) reported
@tonymc39 @virginmedia They were truly awful a couple of years back, but been ok upto the last few days. And of course no internet no landline.