Virgin Media Outage Report in Maple Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maple Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Maple Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southall, Ealing, Slough, Brentford, Stanmore, Rickmansworth, Hayes, Hemel Hempstead, Hounslow, Watford, Wembley, High Wycombe and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Southall |
Wi-fi | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Maple Cross, England
Latest outage, problems and issue reports in Maple Cross and nearby locations:
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Saba
(@saba_shaukat) reported
from
Richmond, England
@virginmedia Hi Em, had the same email account for years and now for the past two weeks it’s been coming up with server errors. Not recognising the imap or smtp server address. I’ve lost a ton of emails.... have no one to call and the website is not very insightful.
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Nanjiba
(@NanjibaM) reported
from
Harrow Weald, England
@virginmedia hi, why did I receive this text message: Important update: so we can roll out network improvements, we're sending you a new SIM. Please follow the steps to swap it as soon as it arrives in 7-10 working days. I don't need a new one. Thanks.
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Milesfiles
(@MilesMalaya) reported
from
Hammersmith, England
@virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.
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Colin
(@burgcolin) reported
from
Richmond, England
@virginmedia can you please sort out your internet problems in tw11
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Chris Wade
(@wadoinlondon) reported
from
Richmond, England
Yoohoo @virginmedia you don’t seem to be listening... Calling my 81yr old mother-in-law each day as she’s isolated by herself. Zero allowance possible is what your employee told me. Loyalty of 15+ years as a NTL or Virgin customer counts for nothing. #covidcaring #onelesscustomer
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Neil doesn't have a bookshelf
(@nlpedwards) reported
from
Richmond, England
Hi @virginmedia ... right now your ‘service’ is delivering a download speed of 0.57 Mbps. You’re a joke.
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🅡🅞🅑 🅜🅔🅢🅤🅡🅔
(@robmesure) reported
from
Brentford, England
@lucitelu @virginmedia Been getting on very well since I changed to Vodafone from awful, awful Pl*snet.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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Dewald Hanekom
(@DewaldHanekom) reported
from
Hounslow, England
@virginmedia Not if your broadband connection drops nearly every 30 minutes like it does today!! Can’t even get on a web page, never mind Movie marathons!
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MO SYED
(@MoSyed110) reported
from
Harrow Weald, England
Why is @virginmedia so bad!!!!
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linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
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nyatacinta
(@encipi) reported
from
Hillingdon, England
@virginmedia PLEASE FIX THE CONNECTION
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ed moses
(@edmoses) reported
from
Harefield, England
@Ian_H_007 @virginmedia I pay for 500Mb - currently getting 86Mb. I can just about live with that. Being on hold during Skype/Teams/Zoom calls is unacceptable. The boys are having problems gaming and our video downloads on Sky keep failing - not great service.
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@virginmedia any idea how long broadband outage in TW11 will last. Thanks
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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Izabel Sequeira
(@kzrdr2) reported
from
Hounslow, England
@virginmedia hello virgin what is wrong with the Wi-fi. It is down.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Olsson 💎
(@theollyolsson) reported
@virginmedia @TwoPaddocks Just called you got put on hold, then you said you had technical issues and cut me off, with please try later!!! Pretty rubbish service for a communications company, can you call me?
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broadbandless
(@broadbandless) reported
@virginmedia No, I don't want to spend another hour on the phone. I want someone, a named individual, to take responsibility and contact me. That is what competent firms with decent customer services do.
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DRobson
(@Boshsoldier22) reported
@virginmedia I keep trying to order a new remote on your app but at the end it just says 'technical issue try again' I've tried about 20 times now
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Sue HJ
(@iamwinner6161) reported
@virginmedia No service issues par se. But this is everyday on our 2nd tv.
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AAD!3
(@1_3Aadz) reported
@virginmedia The new hub has been problematic and now this further compounds it. When I log onto the router setting on diagnostics it has shown error ever since we got the new hub and I've had so many issues with TP link wireless adapter connecting to the wifi
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Paul Murphy
(@PMurphy1978) reported
Lol Virgin Media sending me a letter telling me that the dog **** service they provide is going up by £21.50 in April. Yeah, a 15% increase is a totally normal thing to do and isn't going to cause me to cancel all of my TV services and source "alternatives".
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Dani 🖤
(@Danielle92_) reported
@virginmedia Hi. I am moving house and was told my service would just transfer and continue at normal (plus extra £20 activation fee). My first bill will include first calendar month and month ahead. If this is the case will I be refunded from my last bill at old property?
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Brian
(@St__Evens) reported
@virginmedia @marcyeboah Inflation rate - good enough to raise bills by PLUS 3.9% so 17.3% Inflation rate - not good enough to raise wages by. Corporate Britain. The Labour Party also used inflation for fees while failing to support nurses.
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Steve B
(@goodolway) reported
@virginmedia I don’t understand what you mean. I already checked the status and it says the same as last week. The whole area is down again for TV and broadband. Really unacceptable and not fit for purpose. I am very close to cancelling as this is a joke.
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Orthrus🇦🇺🇬🇧
(@Orthrus75) reported
@virginmedia it’s funny how you over charge for your services - gouging long standing customers (never offering discounts to existing customers) Now you put your fees up again to cover ‘costs’ when you could be taking them out of the existing fees