Virgin Media Outage Report in Maple Cross, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maple Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maple Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Maple Cross, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Uxbridge, Hammersmith, Slough, High Wycombe, Ealing, Southall, Harrow, Wembley, Sudbury, Stanmore, Hemel Hempstead, Northolt and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Maple Cross, England
Latest outage, problems and issue reports in Maple Cross and nearby locations:
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.
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Paul Simmonds
(@paulusthegrey) reported
from
Borehamwood, England
@virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.
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Mark Ryan
(@MarkGRyan) reported
from
Ealing, England
Once again @virginmedia let us down with internet in W13 area ... not a good service at all
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💋unknown💋
(@unknown45523435) reported
from
Hillingdon, England
Virgin media down all over it seems… need #Internet what’s wrong with you @virginmedia
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!
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maureen robert
(@morish1) reported
from
Hillingdon, England
@virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
London Colney, England
@virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today
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royal 🌈
(@elthampalacegay) reported
from
London, England
@virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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John lumb
(@Johnlumb67) reported
from
Richmond, England
@virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM
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Fred 🇻🇨🤌🏽
(@Hairouna92) reported
from
Richmond, England
@virginmedia Still down! Not sure what I'm paying for at this point
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Mansukh
(@mmpa4) reported
from
Watford, England
@virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.
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≡xtr≡m≡pcuk 🔜 #i69 🤟
(@ExtremePCUK) reported
from
Hillingdon, England
@virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!
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Gabor
(@GaborPfalzer) reported
from
Hammersmith, England
@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
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James Brown
(@JammieBun) reported
from
Hillingdon, England
Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …
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royal 🌈
(@elthampalacegay) reported
from
London, England
Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
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Fred 🇻🇨🤌🏽
(@Hairouna92) reported
from
Richmond, England
@virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please
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Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon Russell
(@GordonR34243525) reported
@virginmedia Yes, I have sent an email to your support center, but have yet to receive a reply or conformation of receipt if the email.
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RICHARD WILLIAM LAYBOURN
(@83ae782d7e7a457) reported
@wiganlatic @virginmedia I just text this number and it said it also cant help with technical issues lol it a joke.
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Dean Crow
(@dxtzzz) reported
@virginmedia Hey @virginmedia just tried 0345 454 1111 again, went through all selections and security questions, phone rings, then "call ended." WTF?
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Deborah Rossi
(@DeborahHarry1) reported
@virginmedia Yes it says I can’t do it via that channel. When I logged in online it said £7.50 extra then when I clicked buy it said there was a technical error. I think there maybe an issue with my bundle discount code.
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the Hird aka Andrew
(@The_Hird) reported
@virginmedia billing never fails to get your blood pressure up. looks like I will be trying to call em every month for the next 18 months to get this sorted out. It really does make me question if its really worth it! Broadband speed vs stress!
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Freddy Naftel
(@FreddyNaftel) reported
@virginmedia I can only see the address for complaints. What about customer services? I need the letter to get to the right department.
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TheAspiLawStudent
(@LawAspi) reported
@virginmedia We've reset the hub twice, changed settings to ensure there's no channel issues etc. We've used ethernet connections to no avail. Unfortunately the service isn't fit for purpose.
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steve Baz
(@Bristol_Baz) reported
@virginmedia trying to cancel my broadband and been on hold for over an hour for the 2nd time today. Not happy
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Daniel S
(@planet_dan) reported
@virginmedia Guys I’m trying to #StayConnected but Virgin broadband is abysmal every day of the week. On, off, on, off, on, off, etc... when will your network be able to cope with demand? Should we be looking elsewhere? It’s affecting large parts of SW London from what I can tell
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DJL
(@leighton871) reported
@virginmedia is the worst Internet provider going. We are charging you extra, but with the extra charges comes WiFi that might work once in a blue moon. Can't wait for the contract to run out and never be with them again! Don't fancy paying £4.5 million to get out of the contract