Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG31, RG10, RG1, RG41, RG7, RG30 and RG6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Didcot, Camberley, High Wycombe, Bracknell, Farnborough and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Didcot |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
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©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amir Khan
(@mram1rkhan) reported
@virginmedia how long is too long waiting in a queue to speak to your support staff? So far I've been waiting just over an hour on hold. Not impressed
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Elma Raper
(@RedRose_Mystee) reported
@virginmedia it wouldn't be so bad if I was trying to get info or things under a guise but I'm not I'm trying to let you know a valued customer is in hospital unable to use a service that he's being charged for, if passwords are so important why no need for one if I'm paying his bill?
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Tom
(@tomwinter999) reported
@virginmedia We are having problems with the full connection of wifi. It's never been right since we moved into this address. We meant to get 200 meg speed we were told by Virgin and we were getting 97 meg even with stand a lone mode. The Vrigin worker told us how to do it
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Vanessa
(@VanessaAHopkins) reported
@virginmedia If I could get into it I would. That's another issue, I have been locked out of my new account ever since we moved when I make an enquiry I am told my account has been disconnected but that was for my old address
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Andy C #FBPE
(@AndyRFCCharman) reported
@virginmedia ‘Security reasons’ yet ask me to give out full postcode on Twitter! Numerous large organisations seem able to do DM without issues So how are people meant to contact you online? The irony of an ISP not providing email addresses, live chats, secure online comms etc! #poorservice
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Andy C #FBPE
(@AndyRFCCharman) reported
@virginmedia Thanks. I understand that. I also tweeted @VirginHelp who have yet to respond. I trust the ‘help’ actually means something and they aren’t also just a PR exercise. Incidentally VMs refusal to provide anything but (poor) offshore phone support is hardly ‘account specific’.
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Mrs T Wymer
(@MrsTWymer) reported
@virginmedia Hi! Our landline isn't working and I'm in a never-ending loop trying to contact someone on your website. No service outages, no equipment issues and no dial tone. How can I get this resolved? Thanks.
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B TR
(@ReidBst) reported
@virginmedia @virginmedia we have tried to call many many times in the past, if you want me to do a Web chat, I am more than happy, but I need to know how we can talk to someone at virgin media who can help.
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Ads ⭐️⭐️
(@Ads_LDN) reported
Anyone else in W4 having Virgin media broadband issues?
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Stephen 〓〓
(@porthkea) reported
@virginmedia So it turns out Virgin Media opted out of the fair pricing scheme that Ofcom wanted your industry to adopt. I didn't know that. I think that's a pretty condescending way to treat existing customers. I'm glad I left.