Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG31, RG10, RG1, RG30, RG41, RG7 and RG6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 01/24/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Didcot, Reading, Camberley, High Wycombe, Bracknell, Farnborough, Fleet and Maidenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomDidcot Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading TV
United KingdomReading Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • HaiderAlRekabi Haider Al-Rekabi (@HaiderAlRekabi) reported from Reading, England

    @virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!

  • 5aman1_m Munindra Samani (@5aman1_m) reported from Wokingham, England

    Yet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity

  • timmorgan Tim Morgan (@timmorgan) reported from Reading, England

    @virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.

  • Neeknowsbest Kim (@Neeknowsbest) reported from Didcot, England

    @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

  • BobBeveridge1 Bob Beveridge (@BobBeveridge1) reported from Reading, England

    @virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.

  • dan_brooke Dan Brooke (@dan_brooke) reported from Maidenhead, England

    @virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄

  • AV_Carys Carys Green (@AV_Carys) reported from Reading, England

    Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!

  • jonathansnorman Jonathan Norman (@jonathansnorman) reported from Farnborough, England

    @virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?

  • JurassicGarden Char (@JurassicGarden) reported from Didcot, England

    The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.

  • AmyJ1996 amy james. (@AmyJ1996) reported from Farnborough, England

    Right who has virgin media tv someone help us

  • LisaMarieHeenan Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported from Reading, England

    Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?

  • jayp171 jayesh Patel (@jayp171) reported from Maidenhead, England

    @virginmedia is there a problem with WiFi in the Maidenhead area?

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    @virginmedia Yes. Turned it off. Unplugged everything & put it all back in and still we get intermittent issues.

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.

  • GamerJamesFM GamerJamesFM (@GamerJamesFM) reported from Bracknell, England

    @virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??

  • MaxwellPerris Maxwell Perris (@MaxwellPerris) reported from Maidenhead, England

    @virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband

  • jayp171 jayesh Patel (@jayp171) reported from Maidenhead, England

    @virginmedia is there a problem in the Maidenhead area?

  • JulianHull Julian Hull (@JulianHull) reported from Farnborough, England

    @virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100

  • HaiderAlRekabi Haider Al-Rekabi (@HaiderAlRekabi) reported from Reading, England

    @virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeBenjamin_ Benjamin Lee (@LeeBenjamin_) reported

    @virginmedia I’ve tried both trying to get the price quoted on the website but there coming back saying it’s alot more expensive. Seeing if anyone can help before I leave Virgin Media

  • CllrJWarmisham John Warmisham 🇺🇦 (@CllrJWarmisham) reported

    @virginmedia Repaired by 1pm yesterday. Still not working.

  • hot_diggity_d 丁卯 (@hot_diggity_d) reported

    @virginmedia The fee isn't the problem is it, it's the mark against my credit file. You've not even read my tweet. Ludicrous behavior. And I'm being told by your collections team nobody can resolve this, I have to write to the agencies myself. I need to speak to somebody higher up, asap.

  • JohnRelen1 Badmanners (@JohnRelen1) reported

    @virginmedia I know a qualified electronics engineer and when gets 5 mins be is going to check everything the box is still live in all the years I have been with virgin this is the first major problem I have had I can always go to talk talk.and you are overcharging my account

  • Gatt_ Gatt 🇬🇧🇪🇺 (@Gatt_) reported

    @virginmedia Shows "No issues" but when I rang 150 this morning it suggested that there was an issue in the area. Suspect they're working on it as internet dropped for about 10 minute then came back

  • FionaFiChis Fiona (@FionaFiChis) reported

    @virginmedia Awful.....still not fully resolved. Woest customer care ever

  • Martin80350014 Martin (@Martin80350014) reported

    @virginmedia Who do I ask for help with incoming cable fault.

  • FionaFiChis Fiona (@FionaFiChis) reported

    @virginmedia Still not fully resolved......worst customer care ever!!

  • catttttttt13 EM Docherty (@catttttttt13) reported

    @virginmedia you were meant to install cabling to my house before installation today. Apparently your workers couldn’t be bothered so no installation and no internet for me today. How do I get compensation for the days of no service while you sort yourselves out??

  • SorareJambo Sorare Jambo (@SorareJambo) reported

    @virginmedia @virginhelp what’s going on in EH14? Wifi and broadband completely down, tv down too. People work from home….