Virgin Media Outage Report in Reading, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG31, RG10, RG1, RG41, RG7, RG30 and RG6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Didcot, Reading, Camberley, High Wycombe, Bracknell, Farnborough, Fleet and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
TV | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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Gary Smith
(@smithsterbloke) reported
from
Bracknell, England
Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia
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Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi
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Macsi
(@mmaaccss) reported
from
Wokingham, England
@CarolynBe @virginmedia Still not working for meeee :( Xx
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Macsi
(@mmaaccss) reported
from
Wokingham, England
Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)
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Catch Me If You Cancer
(@catch_cancer) reported
from
Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Caslin
(@caslin_donna) reported
@virginmedia I can't i think there's a problem with the phone too - i try to call 150 & i get the engaged tone but ive just got my friend to call from her landline & she got through to the options.... Something is going on & i need to get to the bottom of it.....
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𝘒𝘐𝘕𝘎 👑
(@imkaranjak) reported
@virginmedia is your telephone service down. Jeeeez can’t ring you
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Mark
(@WhiskyOneIce) reported
@virginmedia No.... I check service before I reboot... the vm installing engineer had problems setting the hub up from new
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lisa hawkins
(@rainbowscout250) reported
@virginmedia rung them multiple times, spent 2 and a half hours on the phone to them on Monday after the 3rd engineer had supposedly fixed my problem by replacing all my cables. The call centre's was supposed to call me back yesterday and didn't so calling them again is not the answer
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She Davis
(@SheDavis4) reported
@virginmedia we have lost the connection between our TiVo boxes since a power cut at the weekend. You have stopped your evening technical support and it's impossible to get through today. Help please!
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Jake
(@jakenffc97) reported
@virginmedia So, again I’m paying £46 a month for a service that doesn’t work and no way to be able to contact as I can’t get through. My internet has stopped working and can’t even get the hub to turn on or light up now. Help please
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Kieran Greaves
(@KieranGreaves8) reported
@virginmedia @CerryTheBerry Another awful service by virgin. They only care when you moan on social media so everyone can see it
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Louise Ripley
(@LouRipley) reported
from
Bristol, England
@virginmedia @virginmedia your tweet is a typical example of your utter incompetence. Issue relates to OVERCHARGING & inability to invoice agreed contract value followed by inability to resolve situation C-3112201993 try #dowhatyoupromise Also now with #CEDR
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Abhilash sukumaran
(@abhilashspeed) reported
@virginmedia 3 days in a row, broadband outage. Absolutely pathetic service for the premium we pay for the service. Makes life difficult for people like me who work from home. #nomorevirginmedia #uselessbroadband #poorcustomerservice
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Dani
(@MrsMarvelDc21) reported
@virginmedia why can't I get through to you??? Are your phone lines down?? Need to speak to someone!!