Virgin Media outages and service status in Reading, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 30 outage signals in the last 24 hours around Reading, including 30 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 14, 2:04 PM GMT+1.
- TV (66%)
- Internet (18%)
- Total Blackout (9%)
- Wi-fi (5%)
- E-mail (2%)
The latest reports from users having issues in Reading come from postal codes RG1 , RG6 , RG2 , RG7 , RG30 and RG31 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Reading, Camberley, Fleet, Bracknell, Maidenhead, Didcot, Henley on Thames, High Wycombe, Marlow, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough
|
TV | 13 hours ago |
|
Reading
|
TV | 13 hours ago |
|
Camberley
|
TV | 13 hours ago |
|
Farnborough
|
Total Blackout | 13 hours ago |
|
Camberley
|
TV | 13 hours ago |
|
Reading
|
TV | 13 hours ago |
Nearby cities with recent reports
11 recent signals
8 recent signals
4 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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Paul Collier (@Pablocollier) reported from Wokingham, England@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
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Craig (@Rochdale_Cowboy) reported from Maidenhead, England@virginmedia I don't know. You never answer the phone when I call you.
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John Neilson (@flyingjok) reported from Camberley, England@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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A Rintsie (@arintsie) reported from Marlow Bottom, England@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
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Kerryn Newman (@kerrynnewman) reported from High Wycombe, England@virginmedia what's going on with my internet. No notification of problems!
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Daniel Evans (@ChavdogEvans) reported from Farnborough, England@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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iszi (@iszi_lawrence) reported from Reading, England@virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported from Reading, England@virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.
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Vito Serafino (@vserafino19) reported from Farnborough, England@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
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Deborah Jessup (@Debbiejojessup) reported from Woodley, EnglandTrying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia
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Carol Rothwell (@CarolRothy) reported from Wokingham, England@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
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Haider Al-Rekabi 🏴☠️ (@HaiderAlRekabi) reported from Reading, England@virginmedia There is no problem in my area. My problem is specific to my account.
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Thom Gibbons (@TheBadgerG) reported from Farnborough, England@virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.
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Marti Jerrard - K74 (@K74Marti) reported from Farnborough, EnglandEveryday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse
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CrankyGeek (@pepetideo) reported from Didcot, England@virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Joyce 🏴🦋 (@g_joyce) reported@virginmedia How do I cancel my VM?
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John B (@JohnBar72896911) reported@virginmedia Apology not accepted. Its been over 3 hours now. Whats the update. Channel not available on every channel lol. Renewed for this service, what an idiot!
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let the music play (@let_music) reportedAnybody thinking of taking out a contract with @virginmedia please please please don’t bother they are useless, **** internet, service that is constantly going down every other week and the price is a rip off, my contract is up so I’m off from them
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Jack O Newbury (@GreenhamCommon) reported@virginmedia My tv picture has frozen on all channels. Internet & streaming working fine. Started at 1405. what is the problem?
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Jackie Pouch (@JPouch) reported@virginmedia How long until the TV stations going to be fixed?????.... Customers are still being charged for a service they have not got!!!!
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THE SARKY COCKNEY (@sarkeycockney) reported@virginmedia 1 hour how on hold waiting to get through - no answer from anyone on the app - which is just as awful as the website
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Maddie 🇬🇧🇮🇱 🇺🇸 (@Maddie65724316) reported@motionroy @virginmedia @LSquad17045 Is this in London area I have same problem
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Paul Dexter (@PalDexter33) reported@virginmedia Wow didn’t get any clear information in my area on Sunday when all three services went down for more than 5 hours
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Shorty (@ClassicSoulDJ) reported@virginmedia Put the phone down after one hour on hold - why is @virginmedia not brought to account in their terrible customer services and they still put pricing up - to pay for what - it’s certainly not investing in CS
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CliveR (@CliveR39) reported@virginmedia SHAMBLES yet again!!! TV and broadband problem this time- went to sign in to My Virgin Media 'Sorry Can't Find You Account'!! Only been with you 15 years.