Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG31, RG10, RG1, RG30, RG41, RG7 and RG6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Didcot, Reading, Camberley, High Wycombe, Bracknell, Farnborough, Fleet and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
TV | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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Munindra Samani
(@5aman1_m) reported
from
Wokingham, England
Yet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity
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GamerJamesFM
(@GamerJamesFM) reported
from
Bracknell, England
@virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??
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Lucy Spalton
(@lucy_spalton) reported
from
Fleet, England
@virginmedia Has everything gone down in Fleet? GU51
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Tayla Welch
(@TaylaWelch) reported
from
Maidenhead, England
Internet is down... @virginmedia what’s going on 😓
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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Maxwell Perris
(@MaxwellPerris) reported
from
Maidenhead, England
@virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem with WiFi in the Maidenhead area?
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Robin Conway
(@rockyrobin1982) reported
from
Bracknell, England
Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem in the Maidenhead area?
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍
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Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john marc brown
(@mrjmb1) reported
@LichVtuber @virginmedia have a look at the virgin media service status page and see if they recognize a problem in your area, my household has been with them for years and every call line response has been BS
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Devilishoneybadger
(@Devhoneybadger) reported
@LichVtuber @virginmedia I have the same problems with sky sometimes Internet here in the UK makes me wanna cry.
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Brian Hodge
(@ebhodge) reported
Is it just me or is there a TV broadcasting issue across stations? Staccato pausing/breaking down. I'm using @virginmedia and tried contacting them but without success.
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Renascor
(@FSR_Renascor) reported
@LichVtuber @virginmedia The dreaded call to customer service..you know its not going to do anything but you have no choice. I feel your pain.
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👊Punch👊
(@OnepuunchRS) reported
@LichVtuber @virginmedia Yeesh. Sounds ******, for sure. I hope you're able to get it fixed, or at the very least are able to find a better service provider. I recommend full fiber optic if you're able to get it where you live
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Shane Dempsey
(@sdempsey) reported
@hilitetv @virginmedia Actually, just checked and we had reception problems with C4 HD an hour ago. The picture & sound were breaking up.
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mochiimo☁️ Vtuber soon ?
(@mochiiimo_) reported
@LichVtuber @virginmedia When I went with virigin then they turned up n told me couldn't have virgin in my area and then tried to cancel on the phone and got passed to so many dif advisors trying to sell me bundles WHEN I CANT HAVE VIRGIN IN MY AREA & WANT TO CANCEL. Phone call was at least over 2 hours
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Kira Shizumi EN-Vtuber 🔞
(@KiraShizumi) reported
@LichVtuber @virginmedia I miss when a customer service line used to be calling the number, pressing whatever number for your spoken language, and then boom you'd talk to a person. Now it's completely robotic and it takes like 20 minutes to get a real person, and even then they usually can't help you :(
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Michael
(@Sry4Breathin) reported
@LichVtuber @OnepuunchRS @virginmedia Ask to be transferred to the cancelation team, they have a better ability to get technicians out to you than the first line support. If they fail to fix the issue within a month of it first occurring you can leave the contract without paying a early fee.
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Cpt_Yakitori (NSFW-artist)🔞
(@Cpt_Yakitori) reported
@LichVtuber @virginmedia As someone that works for phone tech support customer service, I feel like apologizing. Remember, we too consider this an underpaid soul-sucking exercise.