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Virgin Media outages and service status in Reading, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Reading, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Sep 9, 10:31 AM GMT+1.
  • 86% Internet (86%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 5% TV (5%)

The latest reports from users having issues in Reading come from postal codes RG6 , RG1 , RG2 , RG31 , RG4 , RG7 , RG5 and RG30 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Wokingham, Bracknell, Maidenhead, Reading, High Wycombe, Camberley, Farnborough, Fleet, Warfield, Tadley, and Yateley.

CityProblem TypeReport Time
Wokingham Internet 13 hours ago
Bracknell Internet 1 day ago
Maidenhead Internet 1 day ago
Reading Internet 1 day ago
High Wycombe Internet 1 day ago
Reading Internet 1 day ago

Nearby cities with recent reports

Wokingham

1 recent signals

13 hours ago
Bracknell

1 recent signals

1 day ago
Maidenhead

1 recent signals

1 day ago
High Wycombe

1 recent signals

1 day ago
Camberley

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • reddobowen
    ☁️ Chris Reddington (@reddobowen) reported from Winnersh, England

    @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

  • DawnFabbricatti
    Dawn Fabbricatti🇿🇦🇮🇹 (@DawnFabbricatti) reported from Reading, England

    @virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.

  • BagshotTwit
    Paul Austin (@BagshotTwit) reported from Camberley, England

    @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

  • MikeBiscoe1
    Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    @GiganetUK @virginmedia 13:25. Down again…

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

  • davedec60
    Dave Crocker (@davedec60) reported from Reading, England

    So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier

  • hoarp001
    Peter ***** (@hoarp001) reported from Fleet, England

    @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

  • HamiltonNashHR
    Jim Moore (@HamiltonNashHR) reported from Winnersh, England

    So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡

  • arintsie
    A Rintsie (@arintsie) reported from Marlow Bottom, England

    @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

  • K74Marti
    Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    @virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr

  • DoughnutDoney
    Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

  • kerrynnewman
    Kerryn Newman (@kerrynnewman) reported from High Wycombe, England

    @virginmedia what's going on with my internet. No notification of problems!

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

  • danbon1973
    Daniel Bonilla (@danbon1973) reported from Wokingham, England

    @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

  • LesleeRBarron
    𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️‍🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported from Reading, England

    @virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963

  • iszi_lawrence
    iszi (@iszi_lawrence) reported from Reading, England

    @virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Beastial_Maggot
    Robert Grace (@Beastial_Maggot) reported

    Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

  • PeteinExeter
    Peter Miller (@PeteinExeter) reported

    @virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account

  • TomJJarvis
    Tom J Jarvis (@TomJJarvis) reported

    @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

  • SuccessWLewis1
    Success W Lewis (@SuccessWLewis1) reported

    @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

  • IanKillip
    Ian Kill (@IanKillip) reported

    @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.

  • william27504693
    william (@william27504693) reported

    @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

  • helenbaileyuk
    Helen Bailey (@helenbaileyuk) reported

    @virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?

  • William232393
    William (@William232393) reported

    I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

  • MeganJuliaaa_
    meg (@MeganJuliaaa_) reported

    @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

  • chiefbaalbec
    Niall Moloney (@chiefbaalbec) reported

    @TonightVMTV Usual limited hang out on Virgin Media.