Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG10, RG30, RG31, RG5, RG2, RG41 and RG7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 02/09/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading, Farnborough, Fleet, High Wycombe, Didcot and Camberley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBracknell Internet
United KingdomReading Total Blackout
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomFarnborough E-mail
United KingdomFleet TV

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • pepetideo Pepetideo (@pepetideo) reported from Didcot, England

    After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.

  • Loddonbrewery Loddon Brewery 🏉 🌹 (@Loddonbrewery) reported from Reading, England

    @virginmedia Not any more. There was an issue, all was meant to be fine at 6pm - but alas, here we are...

  • Loddonbrewery Loddon Brewery 🏉 🌹 (@Loddonbrewery) reported from Reading, England

    @virginmedia Broadband/TV down. Had a text from you saying all is working, but it's not.

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    @virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.

  • pamelab74027553 pamela brown (@pamelab74027553) reported from Bracknell, England

    Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊

  • martinrowan Martin Rowan (@martinrowan) reported from Wokingham, England

    @dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    Ridiculous, poor service @virginmedia

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful

  • BeckyMorrish13 Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

  • JoshGilpin Josh Gilpin (@JoshGilpin) reported from Reading, England

    @virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    @virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.

  • BRYCECHOBE Chobe Clarke (@BRYCECHOBE) reported from Wokingham, England

    @virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.

  • walshi01 Declan (@walshi01) reported from Marlow Bottom, England

    @virginmedia I will NOT cash the cheque and sum directed back to the account as I believe this is just a pro-rata amount due. Not compensation for lack of service or repayment of any kind

  • GoFastAdy Ady (@GoFastAdy) reported from Fleet, England

    @virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔

  • walshi01 Declan (@walshi01) reported from Marlow Bottom, England

    @virginmedia But yet, you cannot call me to discuss! I find the benefit of hiding behind a system laughable. Particularly as it is your company who cannot log complaints, log a cancellation or fix a long term problem from which you had 20+ calls over many months. I have a pic library of my tv

  • slough_womble Russell Earl (@slough_womble) reported from Didcot, England

    @virginmedia was on phone for over 2hrs yesterday sorting out why disconnected...now waiting on phone again already 30mins still no answer to find why still no internet... absolute awful customer service

  • GoFastAdy Ady (@GoFastAdy) reported from Fleet, England

    @virginmedia not even a reply = customer support 🙄

  • EJVMcLean Ed Vokes-Mclean (@EJVMcLean) reported from Farnborough, England

    @virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area

  • Jimbwlah James Milward (@Jimbwlah) reported from Farnborough, England

    @virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Cookie247 Cookie (@Cookie247) reported

    @MattCarnie @virginmedia Never used a company that made it so difficult to leave

  • ryan_avfc82 Ryan (Alan Hutton Is God) (@ryan_avfc82) reported

    @TechieSaigon @virginmedia I think the entirety of virgin is down so no point trying tbf, websites down, my wifis down and a few others

  • TechieSaigon Sheree 🐝 (@TechieSaigon) reported

    @virginmedia hiya, I’m trying to run signal diagnostics for the home to check for black spots but the app keeps force closing. It was fine over the weekend..app and phone is up to date. Even deleted the app and redownloaded but still force quitting, please help! 🤞🏽

  • SeanCoppo Sean (@SeanCoppo) reported

    The irony of @virginmedia having an advert come on every 5 minutes telling us how marvelous there reliability is. Yet my internet has been down for hours, as well as it just cutting off every now and again for the last few months. Definitely not renewing this contract 👎

  • WakeUpUkffs Grace (@WakeUpUkffs) reported

    @virginmedia Awful service, no internet last night from 5pm. What am I paying £42 a month for? I will be cancelling today!!!!

  • amirnrf pablo (@amirnrf) reported

    @virginmedia my service status is fine, i’m having in game issues with my console and i have troubleshooted, however it is to do with my ping

  • ALIGS124 ALI_GS12 ★ (@ALIGS124) reported

    @virginmedia @virginhelp how many times do i have to contact you guys FIXXXX MY WIFI ITS VERY SLOW AND UNSTABLE IM PAYING £60 FOR THE GIG 1 AND NOT EVEN GETTING ABOVE 200 MBPS GREAT ADVERTISING. GONNA HAVE TO SWITCH TO A DIFFERENT COMPANY MAYBE BT.

  • ryan_avfc82 Ryan (Alan Hutton Is God) (@ryan_avfc82) reported

    @jamie40535928 @HarryWhalley3 @virginmedia **** ive probably been hacked then brilliant

  • notsogr8dani Daniel Sá (@notsogr8dani) reported

    call me virgin media because i always go down on you... and i’m a virgin

  • chris_h_mann Chris Mann (@chris_h_mann) reported

    @virginmedia Spoken to them before. Movers team passed us to install team, who passed us to pre-install team. There must be a way of escalating matters within your organisation so somebody who can actually do something to solve a customer’s problem looks at it.