Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG5, RG2, RG31, RG1 and RG7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, High Wycombe, Fleet, Farnborough, Camberley, Maidenhead, Crowthorne, Bracknell, Marlow and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| High Wycombe |
||
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem in the Maidenhead area?
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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Robin Conway
(@rockyrobin1982) reported
from
Bracknell, England
Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred
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GamerJamesFM
(@GamerJamesFM) reported
from
Bracknell, England
@virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??
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Lucy Spalton
(@lucy_spalton) reported
from
Fleet, England
@virginmedia Has everything gone down in Fleet? GU51
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Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
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Tayla Welch
(@TaylaWelch) reported
from
Maidenhead, England
Internet is down... @virginmedia what’s going on 😓
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem with WiFi in the Maidenhead area?
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CLAIRE 👑
(@ClaaireRichards) reported
@virginmedia I’ve checked says only tv issue in area. Our internet isn’t working at all.
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Konstantinos Veves
(@k_veves) reported
@virginmedia No I haven’t and I don’t give … about the Service Status Checker. Every day the same thing. Down, during work hours? You are useless and unreliable. People working from home. Working, not playing. Get serious because you have become ridiculous.
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Lewis Lane
(@Imaralien) reported
@LizzieArthur7 @virginmedia No we're not. it's been crap for a long time but since Saturday it's impossible to stay connected, either via ethernet or WiFi Not sure what I'm going to do as I'm not able to work neither is my husband. I've taken annual leave today as can't keep using my phone data 🤷
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SV5
(@BigSmoke2112) reported
@virginmedia Alright thanks. I just want to make it clear im not gonna pay for wifi boosters. If Virgin has to fix this wifi somehow then they should just send them for free, as ive put up with this for too long. Just annoying now.
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Mary Branscombe
(@marypcbuk) reported
@sbisson @chrisgreen @virginmedia yikes; I'm not delighted about the weird line bounces we've had but I only have to email our ISP and they're switching us to a new provider in case that's the problem
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ChompStomp
(@ChompStompAndy) reported
@virginmedia Doesn't really matter now. Have asked for a deadlock/ ADR to be issued and ofcom notified. You reufuse to allow me my legal right to terminate a contract that I signed last only last Thursday. I'll stick with my existing call time package until I engage another provider.
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Willywallyoohh
(@willywallyoohh) reported
@VirginMediaNews WTF !!! Is virgin media that hard up that they make the presenters share dresses!!! Pretty sure @GerLynaghTV had the same dress on last week
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Toria D
(@Tordy3) reported
@virginmedia No it was never attempted, it never left the depot. The call was only intended to verify my identity but they immediately withdrew the delivery and the tracking changed from “at the depot” to “returning to sender”
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ChompStomp
(@ChompStompAndy) reported
@virginmedia will refuse your basic rights under UK law when they fail to provide services you sign up for. But it is funny how they won't put that in writing despite being asked to back such statements up in writing. Avoid.
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Chris Child
(@ChrisChild11) reported
@virginmedia I'll try but I know it will be the same advice.. We see no problem here and all is good... Wait a week and see if magic happens...