Virgin Media Outage Report in Reading, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG1 , RG6 , RG4 , RG2 , RG5 , RG31 , RG7 and RG10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Marlow, Bracknell, Didcot, Camberley, High Wycombe, Tadley, Maidenhead, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 1 day ago |
|
Reading
|
Internet | 3 days ago |
|
Farnborough
|
Wi-fi | 3 days ago |
|
Reading
|
Internet | 4 days ago |
|
Reading
|
Internet | 5 days ago |
|
Marlow
|
Wi-fi | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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๐๐ฒ๐๐น๐ฒ๐ฒ ๐๐ฎ๐ฟ๐ฟ๐ผ๐ป ๐ณ๏ธโ๐ ๐บ๐ฆ ๐๐๐ (@LesleeRBarron) reported from Reading, EnglandJust had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I donโt have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert
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Nicky Booty (@nickybootyy) reported from Reading, England@virginmedia when will the problems in rg1 be resolved?
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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๐ ๐ช ๐ถ ๐ฒ ๐ฎ ๐ท (@DamienPSmith) reported from Bracknell, England@virginmedia how soon before that issue is resolved? Iโm in the RG12 area? Trying to work from home
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gonzo (@pears0) reported from Camberley, England@virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Alex Bennell (@ABennell4709) reported from Twyford, England@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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iszi (@iszi_lawrence) reported from Reading, England@virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile Iโm not the only one experiencing problems in the area.
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Bowlesy (@Chateauneuf64) reported from Wokingham, England@virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.
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๐๐ฒ๐๐น๐ฒ๐ฒ ๐๐ฎ๐ฟ๐ฟ๐ผ๐ป ๐ณ๏ธโ๐ ๐บ๐ฆ ๐๐๐ (@LesleeRBarron) reported from Reading, England@virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I donโt have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963
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Dave Crocker (@davedec60) reported from Reading, EnglandSo @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier
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Kerryn Newman (@kerrynnewman) reported from High Wycombe, England@virginmedia what's going on with my internet. No notification of problems!
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Daniel Bonilla (@danbon1973) reported from Wokingham, England@virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?
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Craig (@Rochdale_Cowboy) reported from Maidenhead, EnglandTook out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Flo (@Flozephine) reported from Bracknell, England@virginmedia no broadband in RG12 for over an hour - canโt report on your service status page as it appears down? Any update gratefully received ๐๐ป
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Craig (@Rochdale_Cowboy) reported from Reading, England@virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!
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โ๏ธ Chris Reddington (@reddobowen) reported from Winnersh, England@virginmedia - Internet seems to have gone down in RG41, and your status page isnโt working. Can you confirm / when will it be back? Thx
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Bowlesy (@Chateauneuf64) reported from Wokingham, EnglandReally hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan (@nathanjabbott1) reported@virginmedia Excess charge on account why is it constantly going up when service reliability is falling, can you do this through email now please
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Em (@EmAppears) reported@virginmedia I'm dealing with O2 separately, though I would never have had issues with them if the Virgin staff hadn't wrongly told me I had to set up with O2 first and actually put me through to them.
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Terry Dale (@baldytel) reported@petch_dave @Jasonc2022 @virginmedia Damn. Thought I was special lol
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Carol Cunliffe (@cjcunners) reported from Bromley, EnglandWhat a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
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Em (@EmAppears) reported@virginmedia Half the Virgin staff put me through to the wrong departments. Twice I've waited on hold ages only to immediately be put through to someone else, with another long wait, who then turned out to be wrong, meaning another long wait to actually speak to someone who could help
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Seras โ (@ykSeras) reported@virginmedia Me and many others are experiencing extreme packet loss on @DestinyTheGame . Their support told us to contact you regarding the issue.
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Haroon Chaudhry (@HaroonC7) reported@virginmedia Hi - please if you check the tweets not once have I referred to the speeds being slow. I have been referring to there be irregular drop of signal, and at times there being no signal at all even with the extra equipment and the engineer visit. Can you please read back.
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unreasonably reasonable (@UReasonable) reported@virginmedia Thank you. Can I suggest that you post correct numbers on websites/documentation? This is not the first call from this number and โwho called me websitesโ mark it as potentially dangerous etc. Canโt a telephony company track this down to protect your image and customers ?
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StephenBroly2049๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@broly2049) reported@virginmedia @brois It says there's an issue in my area, I've already done the steps for the hub and it's still randomly dropping
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MOLESGAMINGHOLE.CO.UK (@molesgaminghole) reported@virginmedia 4 HOURS WAITING NOW. why offer a live chat service if its this bad and then you just suggest a call.