Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Reading, Camberley, Fleet, Bracknell, Maidenhead, Didcot, Henley on Thames, High Wycombe, Marlow, and Didcot.

City	Problem Type	Report Time
Farnborough	TV	2 hours ago
Farnborough	TV	20 hours ago
Reading	TV	20 hours ago
Camberley	TV	20 hours ago
Farnborough	Total Blackout	20 hours ago
Camberley	TV	20 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Philip Furlong (@PhilipFurlong2) reported 2 seconds ago from Wokingham, England

  @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

• 
  Callum Penny (@callum_penny) reported 6 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  Alex Turton (@woodyturts) reported 11 minutes ago from Farnborough, England

  @virginmedia service down in GU14?

• 
  Craig (@Rochdale_Cowboy) reported 11 minutes ago from Maidenhead, England

  @virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!

• 
  6thdr (@6thDr) reported 12 minutes ago from Wokingham, England

  Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.

• 
  Inmita La **** Peora de Offo (@inmilla68) reported 16 minutes ago from Didcot, England

  @virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.

• 
  Nattytude (@nattytude) reported 16 minutes ago from Fleet, England

  @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

• 
  Paul Collier (@Pablocollier) reported 19 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

• 
  Razvan Neacsu (@RNeacsu) reported 30 minutes ago from Didcot, England

  @virginmedia Broadband down in OX11 area.

• 
  Paul Austin (@BagshotTwit) reported 36 minutes ago from Camberley, England

  @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

• 
  Phil Stacey (@PhilStace20) reported 36 minutes ago from Maidenhead, England

  @denman79 @virginmedia The irony is that @virginmedia are more like the Pistols -‘No point in asking you’ll get no reply’ and they seem ‘Pretty Vacant’ but ‘Never mind all that…..’ can someone please take some responsibility and ownership that seems to be sadly lacking atm

• 
  Marti Jerrard - K74 (@K74Marti) reported 42 minutes ago from Farnborough, England

  Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

• 
  CM40 (@CM40UK) reported 46 minutes ago from Blackwater, England

  @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

• 
  John Neilson (@flyingjok) reported 48 minutes ago from Camberley, England

  @virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 49 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  Razvan Neacsu (@RNeacsu) reported 50 minutes ago from Didcot, England

  @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

• 
  Mike Biscoe (@MikeBiscoe1) reported 53 minutes ago from Reading, England

  If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

• 
  CM40 (@CM40UK) reported 57 minutes ago from Blackwater, England

  @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

• 
  Khurram Qayam (@kqbrain) reported 58 minutes ago from Reading, England

  @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

• 
  gareth moore (@gareth5274) reported 59 minutes ago from Maidenhead, England

  @virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  devske5 (@devske5) reported 5 minutes ago

  @virginmedia just did the 360 update - that was a bad idea wasn’t it ? We have no TV now, your phone line is useless as per. Can you help please?

• 
  Maddie 🇬🇧🇮🇱 🇺🇸 (@Maddie65724316) reported 5 minutes ago

  @motionroy @virginmedia @LSquad17045 Is this in London area I have same problem

• 
  GH (@gullyslusher) reported 7 minutes ago

  @virginmedia I know you're probably having a meltdown atm but I pay good money for the service and I want to watch @giroditalia and the US golf. Please get it sorted!

• 
  Jon Foster (@jonfoz1) reported 9 minutes ago

  @BobLakey1 @virginmedia Got the same problem. Message came up that I'm not authorised to watch any channels including BBC and ITV and to contact 150. When I tried, the phone line doesn't recognise my phone number and the website can't trace my account. Nothing to do but wait I guess.

• 
  Denise Bragg (@dennybragg) reported 11 minutes ago

  @virginmedia Is there a problem with stream tv in B91 Solihull ?

• 
  Jane Common (@JaneCommon) reported 11 minutes ago

  @virginmedia Oh I have just spent half an hour turning things on and off trying to fix it!

• 
  Cllr Glenn Thompson - Westoe - South Tyneside (@GlennThompsonBP) reported 12 minutes ago

  @Da8blue @virginmedia Same problem in the North East, been like this all day.

• 
  Dave (@Dave_Syracuse) reported 15 minutes ago

  @virginmedia your WiFi is still not working. Please sort it out.

• 
  Chris (@COOPSthereitis4) reported 24 minutes ago

  @virginmedia ...in 24-48 hours. Will i be compensated for not having a service i am paying for?

• 
  HeadingleyVoice (@HeadingleyVoice) reported 24 minutes ago

  @virginmedia HI My 360 virgin box is still not working or my TV , when i ring it says my account does not exist, what can i do !!!1