Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Camberley, Fleet, Bracknell, Maidenhead, Didcot, Henley on Thames, High Wycombe, Marlow, and Didcot.

City	Problem Type	Report Time
Reading	Internet	3 hours ago
Farnborough	TV	13 hours ago
Farnborough	TV	1 day ago
Reading	TV	1 day ago
Camberley	TV	1 day ago
Farnborough	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Julian Hull (@JulianHull) reported 3 minutes ago from Farnborough, England

  @virginmedia having problems with internet in GU14. Will this be resolved soon

• 
  Caryn Sinclair (@ce141974) reported 16 minutes ago from Maidenhead, England

  @virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!

• 
  Chris C (@a3racer) reported 16 minutes ago from Wokingham, England

  @virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?

• 
  Philip Furlong (@PhilipFurlong2) reported 17 minutes ago from Wokingham, England

  @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

• 
  Pete (@gonnella) reported 18 minutes ago from Woodley, England

  @mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.

• 
  Paul Mackenzie Ross (@pmross) reported 20 minutes ago from Farnborough, England

  @Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr

• 
  Khurram Qayam (@kqbrain) reported 20 minutes ago from Reading, England

  @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

• 
  Phil Stacey (@PhilStace20) reported 23 minutes ago from Maidenhead, England

  @virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬

• 
  Alyson Leitch (@Geordiesbird) reported 23 minutes ago from Wokingham, England

  @virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬

• 
  Phil Stacey (@PhilStace20) reported 26 minutes ago from Maidenhead, England

  @virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!

• 
  Matt Rose (@mattrose18) reported 30 minutes ago from Farnborough, England

  @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

• 
  CM40 (@CM40UK) reported 32 minutes ago from Blackwater, England

  @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

• 
  Alex Turton (@woodyturts) reported 41 minutes ago from Farnborough, England

  @virginmedia service down in GU14?

• 
  Ultra Mugnus (@mkn1ght) reported 42 minutes ago from Reading, England

  @monstroso @virginmedia A problem we all have.

• 
  Alex Turton (@woodyturts) reported 43 minutes ago from Farnborough, England

  @virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.

• 
  Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported 43 minutes ago from Reading, England

  @virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration

• 
  Becky Morrish (@BeckyMorrish13) reported 44 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  faye harland (@fayeharland) reported 46 minutes ago from Reading, England

  @virginmedia I’m not sure if they do. Happy to do another web chat to cancel.

• 
  Mike Biscoe (@MikeBiscoe1) reported 59 minutes ago from Reading, England

  @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

• 
  Bowlesy (@Chateauneuf64) reported 59 minutes ago from Wokingham, England

  Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Thomson (@JohnTho10402150) reported 2 minutes ago

  @EdnaKrabapple1 @virginmedia There was a Virgin 'outage ' yesterday which caused a lot of problems including pixilating. Most channels are now fine except for BBC 3 and 4. I've not phoned 150 cos I know its not just me and i know I'm not the only one.

• 
  Shaun Riley (@shaunriley1954) reported 3 minutes ago

  @virginmedia @Da8blue It took long enough to fix

• 
  M E B 👓 💙 (@mrsmosieposie) reported 6 minutes ago

  @virginmedia very frustrating trying to claim my Refer a friend reward Several attempts but keeps saying password not valid and account number not valid when I have entered them both correctly. Expires tomorrow! Help please.

• 
  Oh god it’s me (@Ohgoditsme2) reported 6 minutes ago

  @virginmedia what’s happening to your service today, now all sound has gone off. NE30

• 
  Gillian Carrick (@gillian_carrick) reported 9 minutes ago

  @virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?

• 
  HazAwaiz (@HazAwaiz) reported 14 minutes ago

  @virginmedia It says internet issue will be resolved by 22nd May! That’s a bit too long!!!! Not too happy with this

• 
  Bob (@Trebor0501) reported 14 minutes ago

  @virginmedia when are you going to fix the “watch from start” function?

• 
  ... (@GrantRfc89) reported 15 minutes ago

  @ArmchairAdml Just give notice or switch to a different provider. I had similar with Virgin media recently and literally had to have my wife try and open a new account at the address before I got a deal comparable to the new customer one.

• 
  Zoey (@YngZoey) reported 16 minutes ago

  Anyone having problems with their landline on virgin media?? #virginmedia

• 
  Michael Portal (@Mortalportal01) reported 16 minutes ago

  @virginmedia @O2 Hi. In this instance speaking through Virgin Media, it was set up without my knowledge and without a written or verbal contract. I am in the middle of this mess now and have looked a complaint. Thank you