Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG7, RG4, RG2, RG10 and RG5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 03/07/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Tadley, Maidenhead, Farnborough, Camberley, Reading, Fleet, Bracknell, High Wycombe and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomTadley Internet
United KingdomMaidenhead Wi-fi
United KingdomFarnborough Wi-fi
United KingdomCamberley Total Blackout
United KingdomCamberley Internet
United KingdomReading Internet

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    @virginmedia Sorry to say that I contacted your online chat, but they offered no significant update other than 9th Sept for a fix and no offer of compensation as I am not experiencing a total loss of service. Not happy at all.

  • i96jms Jane (@i96jms) reported from Fleet, England

    @virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.

  • spice1971 Graeme Spice (@spice1971) reported from Yateley, England

    @virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.

  • mathers1981 Stephen Marshall (@mathers1981) reported from Reading, England

    @virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm

  • mikeyh817 Mike (@mikeyh817) reported from Woodley, England

    @virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡

  • woodsa164 Alex George (@woodsa164) reported from Wokingham, England

    @virginmedia The worst Broadband provider 😡 The worst customer service 😡

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.

  • i96jms Jane (@i96jms) reported from Fleet, England

    @virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @virginmedia trying to watch a film on Netflix only for my tv to keep flashing up wired LAN cable is disconnected then wired network is connected what is going on I pay for virgin and Netflix and getting fed up

  • mikeyh817 Mike (@mikeyh817) reported from Woodley, England

    Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company

  • mikeyh817 Mike (@mikeyh817) reported from Woodley, England

    @virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.

  • KernowPrincess Lynn Gower (@KernowPrincess) reported from Reading, England

    @virginmedia internet appears to be up and down for RG30 2QT

  • melvinabrose millie p RN RHV QN (@melvinabrose) reported from High Wycombe, England

    Virgin media just rubbish. Just so disappointed in a service that for the past 2 months has been rubbish. Worked all over the house and even in the garden for all the time we have been customers but now only working on one side of the house and not upstairs.

  • RJHOTCHEF Ryan Wilson (@RJHOTCHEF) reported from Fleet, England

    @AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DarthNecris King Darth Necris (@DarthNecris) reported

    Virgin media customer support is dreadful

  • tickers59 Lp 🇺🇦 (@tickers59) reported

    @virginmedia I can login using virgin password but asks for payment. Cannot access via online virgin account.

  • egg134678 Liam (@egg134678) reported

    @virginmedia you have doubled my mobile bill, I’ve asked for this several times to be addressed and put a complaint in, still not resolved.

  • cannonfodder16 Simon B (@cannonfodder16) reported

    @virginmedia That was a wired connection to my pc, this morning seems to be fine now but that’s 2 times within 8 days the connection has been poor/interrupted

  • RashfordFannn Joey Brrr (@RashfordFannn) reported

    @96xjb @virginmedia I agree J B, we pay a premium monthly fee for this package and their service is shocking

  • BotShot95 BotShot (@BotShot95) reported

    @virginmedia 👀👀wow a lot quicker than I thought..... I'm in need of virgin to cable my street ad there are only 37 houses that currently don't get virgin, yet the streets leading up that are just as old all get gig fibre Internet? Any help will be great on the matter👍 Thanks Botshot

  • HinaG27171121 Hina G (@HinaG27171121) reported

    @virginmedia We're exhausted by endless waiting and promises...and hang ups. If you guys want to call us, you know where you can reach out...

  • iamgavla Gavin Wyn Hopkins (@iamgavla) reported

    @virginmedia Fanatic ‘customer support’

  • AstridRuzzene Ruzzene (@AstridRuzzene) reported

    @virginmedia There is 0 communication, I did not see any report from the engineer and your team neither. I am tired of wasting my time with you on the phone every 2 days. I saw in the contract that after 30 days without wifi I can cancel the contract without fee, count down has started

  • darren_coulson Darren Coulson (@darren_coulson) reported

    @virginmedia WORST customer experience I’ve ever had to deal with.On going moving issues since Nov/22,bill issues since we applied to move,notes not being made on the system,every-time I call I have to explain EVERYTHING over&over again.2hrs30 on the phone cut off x2 no call back