Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG2, RG4, RG6, RG10, RG5, RG30 and RG31.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 02/22/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Camberley, Fleet, Reading, Bracknell, Maidenhead, Farnborough, High Wycombe and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamberley Internet
United KingdomFleet Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomBracknell TV
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • KernowPrincess Lynn Gower (@KernowPrincess) reported from Reading, England

    @virginmedia internet appears to be up and down for RG30 2QT

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.

  • woodsa164 Alex George (@woodsa164) reported from Wokingham, England

    @virginmedia The worst Broadband provider 😡 The worst customer service 😡

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.

  • spice1971 Graeme Spice (@spice1971) reported from Yateley, England

    @virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long

  • LisaMarieHeenan Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported from Reading, England

    The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!

  • melvinabrose millie p RN RHV QN (@melvinabrose) reported from High Wycombe, England

    Virgin media just rubbish. Just so disappointed in a service that for the past 2 months has been rubbish. Worked all over the house and even in the garden for all the time we have been customers but now only working on one side of the house and not upstairs.

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Broadband service improved, good speed and customer service follow-up. Thank you @virginmedia much improved service.

  • InflightJames James (@InflightJames) reported from Wokingham, England

    Absolute SHIT customer service from @virginmedia today. Due have an iPhone delivered yet “for some reason” it was cancelled. Thanks for that.

  • RJHOTCHEF Ryan Wilson (@RJHOTCHEF) reported from Fleet, England

    @AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now

  • mathers1981 Stephen Marshall (@mathers1981) reported from Reading, England

    @virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    @virginmedia Sorry to say that I contacted your online chat, but they offered no significant update other than 9th Sept for a fix and no offer of compensation as I am not experiencing a total loss of service. Not happy at all.

  • Katyebh Katy Hamilton (@Katyebh) reported from Reading, England

    @virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..

  • mikeyh817 Mike (@mikeyh817) reported from Woodley, England

    @virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!

  • basicbloke2012 Basic Bloke (@basicbloke2012) reported from Yateley, England

    @virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone

  • Katyebh Katy Hamilton (@Katyebh) reported from Reading, England

    Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....

  • daddysdahmer Soph (@daddysdahmer) reported from Reading, England

    @virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!

  • mikeyh817 Mike (@mikeyh817) reported from Woodley, England

    @virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @virginmedia trying to watch a film on Netflix only for my tv to keep flashing up wired LAN cable is disconnected then wired network is connected what is going on I pay for virgin and Netflix and getting fed up

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KrenSve1 K@renS@ve (@KrenSve1) reported

    @virginmedia Terrible! Terrible terrible.. loss of connection almost every 2 days.. especially at 1am and at 9am.. I am studying and constantly need the Internet.. and when I can finally watch a movie bam! No connection.. seriously upset and just looking to change to another provider!

  • ksmw001 Keren (@ksmw001) reported

    @virginmedia Still no joy. Think ill have to consider getting freeview as you are impossible to get hold off. Terrible customer service.

  • SGplaysTweets SGplays (@SGplaysTweets) reported

    @RanDom_Leg3nD dude downdetector has reported a **** TONNE of websites just went dow, twitch, ebay, cod, fifa, playstation, virgin media, roblox, xbox, twitter and even stuff like league and WoW **** knows whats going on dude

  • EwanTurner13 Ewan Turner (@EwanTurner13) reported

    @virginmedia three weeks into new contract and the router just dies. Your “customer service” team put me on hold for an hour to check if a router could be delivered and he’d just transferred me to a different queue! I want to leave virgin, I want out.

  • KindredUK Lee Wignall (@KindredUK) reported

    Anyone in #Liverpool on #Virginmedia broadband and having issues or down tonight

  • P5ychoR LUFC forever 🏆💙💛💙💛🏆 (@P5ychoR) reported

    @JohnHutchinson @virginmedia Had the same issue no one called me back either. Still waiting for anyone to respond. The one person that did promised the world but delivered nothing. He even said the hub 3 was poor and that It was my fault because I connected more than 10 devices. Now I have 1 and still broken

  • iqmalrashid Orangutan Ganja🇲🇾 (@iqmalrashid) reported

    Virgin media can suck my virgin **** for this unstable internet conecktion

  • JellySting_ 🎄 🌛 Jelly 🌜 🎄 (@JellySting_) reported

    @Alechanted Turns out it was the whole UK's internet LOL. Been like this for a while though, so I thought it was Twitch as others had the same problem. Virgin Media (our ISP) was down for 20 minutes :D

  • easy_Manny Manny (@easy_Manny) reported

    Anyone’s phone line down for virgin media? My internet seems fine just phone lines down

  • edshots Edward Moore - a cool guy you might know. (@edshots) reported

    @virginmedia I'm currently suffering from some insomnia so I can tell you the WiFi has gone down a further 3 times in the last hour. This is unacceptable.