Virgin Media outages and service status in Reading, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 16, 11:04 PM GMT+1.
- Internet (44%)
- Wi-fi (31%)
- TV (13%)
- Total Blackout (6%)
- Phone (6%)
The latest reports from users having issues in Reading come from postal codes RG1 and RG6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, High Wycombe, Yateley, Fleet, Maidenhead, Farnborough, Camberley, Didcot, and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 3 days ago |
|
High Wycombe
|
Internet | 3 days ago |
|
Yateley
|
Total Blackout | 4 days ago |
|
Fleet
|
Internet | 5 days ago |
|
Maidenhead
|
Internet | 7 days ago |
|
High Wycombe
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Callum Penny (@callum_penny) reported from Fleet, England@virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code
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Alex Bennell (@ABennell4709) reported from Twyford, England@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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Chris C (@a3racer) reported from Wokingham, England@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
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Jim Moore (@HamiltonNashHR) reported from Winnersh, EnglandSo @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡
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GoldyMcGoldface (@Goldy73) reported from Farnborough, England@virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
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Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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Flo (@Flozephine) reported from Bracknell, England@virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻
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Phil Stacey (@PhilStace20) reported from Maidenhead, England@virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬
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Pete (@gonnella) reported from Woodley, England@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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Mike Biscoe (@MikeBiscoe1) reported from Reading, England@virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently
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Ultra Mugnus (@mkn1ght) reported from Reading, England@monstroso @virginmedia A problem we all have.
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!
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Khurram Qayam (@kqbrain) reported from Reading, England@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
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Philip Furlong (@PhilipFurlong2) reported from Wokingham, England@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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Alison Jane Wilson (@AlisonJaneWilso) reported from Camberley, England@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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CrankyGeek (@pepetideo) reported from Didcot, England@virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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STEPHEN (@stevied151181) reported@virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟
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joey blower (@joeyblower) reported@y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again
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Mykrodot 💚☘️🇨🇮 (@Margare45125811) reported@arabiaclaire @AnGabharCliste @rte I'm exactly the same ! Virgin Media who run The Tonight Show with Master Gaslighter & Deflector Shane Coleman is just as bad. Thank God for Netflix !
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Mark King (@markkinga) reported@RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.
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Paz DLXV (@paz565) reported@O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.
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Louise Ford (@pixiepoppett) reported@virginmedia Still no solution and fix times just being moved all day. Ur customer services was of no help. Will be leaving at first opportunity.
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James Prosser (@buzzkilljames) reported@virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?
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🏃♀️ 💯 Di Brander 💯 🏋️♀️ (@DiBrander) reportedDisaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.
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Gloucester Glass (@gloucesterglass) reported@virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.
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Carrie Walsh (@carrie_walsh_) reported@virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?