Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, High Wycombe, Fleet, Farnborough, Camberley, Bracknell, Maidenhead, Didcot, and Henley on Thames.

City	Problem Type	Report Time
Reading	TV	3 days ago
High Wycombe	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Khurram Qayam (@kqbrain) reported 2 minutes ago from Reading, England

  Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

• 
  faye harland (@fayeharland) reported 9 minutes ago from Reading, England

  @virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.

• 
  Philip Furlong (@PhilipFurlong2) reported 11 minutes ago from Wokingham, England

  @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

• 
  CM40 (@CM40UK) reported 15 minutes ago from Blackwater, England

  @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

• 
  A (@ambreenfarooq15) reported 15 minutes ago from Reading, England

  Virgin media is sooooooo ******* ****

• 
  6thdr (@6thDr) reported 17 minutes ago from Wokingham, England

  Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.

• 
  shaun harley (@shaun1968) reported 20 minutes ago from Didcot, England

  @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

• 
  John Neilson (@flyingjok) reported 23 minutes ago from Camberley, England

  @virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!

• 
  Doughnut Doney (@DoughnutDoney) reported 24 minutes ago from Benson, England

  @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

• 
  Chris C (@a3racer) reported 30 minutes ago from Wokingham, England

  @virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?

• 
  Daniel Sherlock (@mcsherlocks) reported 30 minutes ago from Wokingham, England

  @virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide

• 
  gonzo (@pears0) reported 30 minutes ago from Camberley, England

  @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

• 
  Mike Biscoe (@MikeBiscoe1) reported 34 minutes ago from Reading, England

  @virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 36 minutes ago from Reading, England

  @virginmedia There is no problem in my area. My problem is specific to my account.

• 
  CM40 (@CM40UK) reported 44 minutes ago from Blackwater, England

  @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

• 
  Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported 45 minutes ago from Reading, England

  @virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration

• 
  FFR Tweets💥🚀 (@FfrTweets) reported 45 minutes ago from Maidenhead, England

  @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

• 
  Sharon Leaver (@leaver_sharon) reported 49 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️‍🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported 51 minutes ago from Reading, England

  @virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963

• 
  Dave Crocker (@davedec60) reported 57 minutes ago from Reading, England

  So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ugly Balaclava (@uglybalaclava) reported 2 minutes ago

  @virginmedia @DavidVaughan5 We have a engineer here right now and change the hub over to a new one and it’s still not working. Flashing yellow lights. This is a network problem. What is happening please? Doesn’t look like a fix will be happening

• 
  Ms.Davenport (@MsDavenport4) reported 4 minutes ago

  @VirginMediaIE just receiving Server error when trying to login to watch virgin media play. Any ideas? Is server down?

• 
  Lord Arse! (@Lord_Arse) reported 5 minutes ago

  @markrmifsud @virginmedia Oh, back down again since 9:30pm. Looks like we were one of the lucky ones who were able to use our services for a day. Would be nice to know what the actual issue is @virginmedia? Some people have had no service for days now in our postcode.

• 
  Chris Corney (@ChrisCorney1) reported 8 minutes ago

  @OliverGMcManus @katedodd3 @virginmedia It was a great day when I got these rip off merchants out of my life. If uou Google it you will see tgere are multiple mass complaints to Ofcom about obstacles they create to customers trying to switch away. Keep going and threaten a formal complaint.

• 
  Hg (@5555501z) reported 11 minutes ago

  @virginmedia Anyone else getting bad pixilation on itv2 atm

• 
  markrmifsud (@markrmifsud) reported 12 minutes ago

  @virginmedia The time to fix is pushed back nearly everything I check

• 
  Dave Banks (@DaveJBanks) reported 21 minutes ago

  @virginmedia what's the problem and how long is the fix likely to take please? (LE8)

• 
  spidella's kitkat🍫 || exams (@kkitkat_exe) reported 22 minutes ago

  @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

• 
  markrmifsud (@markrmifsud) reported 24 minutes ago

  @virginmedia This is beyond a joke. Estimated fix 1st June 12:05

• 
  UAVHive (@UAVHive) reported 27 minutes ago

  @OliverGMcManus @virginmedia I'm not in the least bit surprised, they have the worst customer service in telecoms.