Virgin Media outages and service status in Reading, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Reading, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 18, 9:56 PM GMT+1.
- Internet (71%)
- Wi-fi (14%)
- Total Blackout (9%)
- E-mail (3%)
- TV (3%)
The latest reports from users having issues in Reading come from postal codes RG1 , RG6 , RG2 , RG31 , RG30 , RG4 and RG5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Didcot, Reading, Camberley, Henley on Thames, Farnborough, High Wycombe, Maidenhead, Marlow, Bracknell, Didcot, and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot
|
Internet | 1 hour ago |
|
Reading
|
Total Blackout | 3 hours ago |
|
Reading
|
Internet | 3 days ago |
|
Camberley
|
Internet | 3 days ago |
|
Reading
|
Internet | 4 days ago |
|
Reading
|
Total Blackout | 5 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Dave Crocker (@davedec60) reported from Reading, EnglandSo @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier
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Alex Bennell (@ABennell4709) reported from Twyford, England@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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Kerryn Newman (@kerrynnewman) reported from High Wycombe, England@virginmedia what's going on with my internet. No notification of problems!
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๐๐ฒ๐๐น๐ฒ๐ฒ ๐๐ฎ๐ฟ๐ฟ๐ผ๐ป ๐ณ๏ธโ๐ ๐บ๐ฆ ๐๐๐ (@LesleeRBarron) reported from Reading, EnglandJust had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I donโt have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert
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Daniel Sherlock (@mcsherlocks) reported from Wokingham, England@virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Mike Biscoe (@MikeBiscoe1) reported from Reading, EnglandIf anyone is interested in how much @virginmedia are overcharging for their dreadful service, Iโve just been offered a price match on cancellation to move to a different supplier. ยฃ27.50/month for a service for which they originally increased price to ยฃ105/month
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Craig (@Rochdale_Cowboy) reported from Maidenhead, EnglandTook out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Flo (@Flozephine) reported from Bracknell, England@virginmedia no broadband in RG12 for over an hour - canโt report on your service status page as it appears down? Any update gratefully received ๐๐ป
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Nattytude (@nattytude) reported from Fleet, England@virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!
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Matt Rose (@mattrose18) reported from Farnborough, England@virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Donโt see how my kit in the house can one minute have speeds on +300Mb to next to nothing?
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6thdr (@6thDr) reported from Wokingham, EnglandToday I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Paul Mackenzie Ross (@pmross) reported from Farnborough, EnglandDear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) Iโm now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?
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Paul Collier (@Pablocollier) reported from Wokingham, England@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
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Thom Gibbons (@TheBadgerG) reported from Farnborough, England@virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.
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FFR Tweets๐ฅ๐ (@FfrTweets) reported from Maidenhead, England@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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๐๐ฒ๐๐น๐ฒ๐ฒ ๐๐ฎ๐ฟ๐ฟ๐ผ๐ป ๐ณ๏ธโ๐ ๐บ๐ฆ ๐๐๐ (@LesleeRBarron) reported from Reading, England@virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I donโt have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963
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Andy Barr ๐ฌ๐ง๐ช๐บ (@AndyBarr79) reported from Reading, England@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England@virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. Itโs as if faster broadband has actually slowed it all down! Pse sort it out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M&M (@MZ2346441534028) reported@virginmedia I've been communicating with VM via X sharing personal details and suddenly they cannot help me , I would seriously avoid #useless #virginmedia #broadband
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Sharon Hall (@sharonmariahall) reported@virginmedia @El_Lloydie Dont bother. You wont get any satisfaction. I sent a webform complaint in 27 march and an email to the CEO last weekend. Still waiting for a response
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dragons are cool (@motherpeacher) reported@virginmedia why is ur customer service so bad, I've been on the line for an hour and nobody bothers to answer, typical really, u take our money and provide terrible service!!!
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ex999 ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@maurice_1960) reported@virginmedia @misselledee Do you think that no service might mean the Internet page might not be available
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Cyberbob1uk (@cyberbob1uk) reported@virginmedia what kind of tin-pot internet service are you providing? Broadband outages for multiple hours on April 4th, April 6th and now today, April 12th
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Garry (@paragaz) reported from Streetly, England@virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service
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Craig Aldridge (@CraigA3) reported@virginmedia I have messaged you team online, replied to their emails and tried calling. But your team told me my package wouldn't change as I moved home then have sent me a contract for 4x as much and then decided to not pass security with me to fix. It's an evil scam
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Alloqui Strix (@AlloquiStrix) reportedAn in-place upgrade which is causing a 10 day outage - pretty awful planning @virginmedia. And telling us it would be fixed in 1 day, then 2 days, then 4 days, then 3 days, then 4 days, then 10 days - is a bit of a joke.
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Darren Coomer (@coomerdarren) reported@O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!
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Paul Parkin (@kingoftheshed) reported@virginmedia This is pathetic now, the signal drops out every half hour. Not really sure what Iโm paying for now.