Virgin Media Outage Report in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Marlow, Bracknell, Didcot, Camberley, High Wycombe, Tadley, Maidenhead, and Fleet.

City	Problem Type	Report Time
Reading	Internet	52 minutes ago
Reading	Internet	12 hours ago
Reading	Internet	21 hours ago
Reading	Internet	3 days ago
Reading	Internet	4 days ago
Farnborough	Wi-fi	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Martin Jerrard (@MartinJerrard) reported 5 seconds ago from Farnborough, England

  Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.

• 
  Mike (@mikeyh817) reported 5 minutes ago from Woodley, England

  Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company

• 
  millie p RN RHV QN (@melvinabrose) reported 7 minutes ago from High Wycombe, England

  Virgin media just rubbish. Just so disappointed in a service that for the past 2 months has been rubbish. Worked all over the house and even in the garden for all the time we have been customers but now only working on one side of the house and not upstairs.

• 
  Martin Jerrard (@MartinJerrard) reported 9 minutes ago from Farnborough, England

  @dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.

• 
  Grant Baartman (@gb20man) reported 12 minutes ago from Bracknell, England

  Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

• 
  Graeme Spice (@spice1971) reported 17 minutes ago from Yateley, England

  @virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long

• 
  Mike (@mikeyh817) reported 21 minutes ago from Woodley, England

  @virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡

• 
  Stephen Marshall (@mathers1981) reported 26 minutes ago from Reading, England

  @virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm

• 
  Ryan Wilson (@RJHOTCHEF) reported 28 minutes ago from Fleet, England

  @AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now

• 
  Grant Baartman (@gb20man) reported 29 minutes ago from Bracknell, England

  @virginmedia Sorry to say that I contacted your online chat, but they offered no significant update other than 9th Sept for a fix and no offer of compensation as I am not experiencing a total loss of service. Not happy at all.

• 
  James (@InflightJames) reported 31 minutes ago from Wokingham, England

  Absolute SHIT customer service from @virginmedia today. Due have an iPhone delivered yet “for some reason” it was cancelled. Thanks for that.

• 
  Dionne Angus (@dionne_angus) reported 31 minutes ago from Bracknell, England

  @virginmedia trying to watch a film on Netflix only for my tv to keep flashing up wired LAN cable is disconnected then wired network is connected what is going on I pay for virgin and Netflix and getting fed up

• 
  Martin Jerrard (@MartinJerrard) reported 33 minutes ago from Farnborough, England

  @Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.

• 
  Martin Jerrard (@MartinJerrard) reported 42 minutes ago from Farnborough, England

  @virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.

• 
  Lynn Gower (@KernowPrincess) reported 42 minutes ago from Reading, England

  @virginmedia internet appears to be up and down for RG30 2QT

• 
  Mike (@mikeyh817) reported 43 minutes ago from Woodley, England

  @virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!

• 
  Grant Baartman (@gb20man) reported 50 minutes ago from Bracknell, England

  Broadband service improved, good speed and customer service follow-up. Thank you @virginmedia much improved service.

• 
  Alex George (@woodsa164) reported 56 minutes ago from Wokingham, England

  @virginmedia The worst Broadband provider 😡 The worst customer service 😡

• 
  Martin Jerrard (@MartinJerrard) reported 57 minutes ago from Farnborough, England

  @virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.

• 
  Martin Jerrard (@MartinJerrard) reported 60 minutes ago from Farnborough, England

  @virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicki (@nicki_rachel) reported 4 minutes ago

  Hi @SkyHelpTeam and @virginmedia . Was streaming a TV show via my phone (Virgin Mobile) last night as I fell asleep. Seems my Sky broadband connection dropped out about 1am, as my mobile data was completely drained & I've been charged for going outside my allowance. Help please!

• 
  👊 PUREBLOOD + FREEDOM FIGHTER 🇬🇧 (@FREEDOM_TRUTH_) reported 5 minutes ago

  @virginmedia had enough asked endless times for help regarding my parents bills and your rubbish internet that keeps going down, by telephone, emails and messaging service !! Get told every time ring up, and get through to someone who barely speaks English 😡 see below 👇

• 
  Emily Bolden (@embo1209) reported 8 minutes ago

  @virginmedia are there issues in Poole? I’ve tried using the service checker and it just won’t load the page but we have no internet or TV…

• 
  Pure (@PureLegend4) reported 12 minutes ago

  @virginmedia Omg u man said your gonna fix it tmr I’m gonna lose me job I have kids that are doing their GCSEs and they can’t revise I’m very dissatisfied n disappointed with virgin media

• 
  Sean Lynch (@slynch23) reported 12 minutes ago

  @virginmedia They gave me a reference number but didn’t say how long it would take. Why is something so simple such an issue to solve?

• 
  Rosio Cafarelli (@RosioCafarelli) reported 17 minutes ago

  Appalling internet service from @virginmedia daily loss of broadband connection over the past week for hours on end. Usually service is pretty average/poor but this week is appealing.

• 
  tony wilson (@tonywilson1703) reported 20 minutes ago

  @virginmedia why do your retention team not even offer anything to keep your customers to stay , sorry they did 5 pounds but sign up to 18 mth deal but sorry a new customer can get it cheaper by 30 pounds a month great exisiting customers are easy prey in these difficult days ,

• 
  simon (@reado1978) reported 20 minutes ago

  @virginmedia I gave notice in April we were moving, feel things should have been ready and I shouldn’t have to wait until June for internet. I understand there have been some challenges but I think it’s reasonable to expect someone out sooner especially as an excising customer of seven years

• 
  Кати (@farmfeatures) reported 26 minutes ago

  @virginmedia Hello. This doesn't work. I put in a different email and then it just asks me to put in the email I used to sign up with which it then won't let me do. Please can you help me with this.

• 
  Laurie Wisefield (@LaurieWisefield) reported 27 minutes ago

  @virginmedia absolutely rubbish broadband service, non existent customer service, hours wasted trying to cancel. I could go on! People do yourself a favour and avoid at all cost. Never again!