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Virgin Media outages and service status in Reading, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Sep 14, 3:32 PM GMT+1.
  • 94% Internet (94%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Reading come from postal codes RG6 , RG7 , RG1 , RG31 , RG4 , RG2 and RG5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Wokingham, Bracknell, Maidenhead, High Wycombe, Camberley, Farnborough, Fleet, Warfield, Tadley, and Yateley.

CityProblem TypeReport Time
Reading Internet 4 days ago
Wokingham Internet 9 days ago
Bracknell Internet 9 days ago
Maidenhead Internet 9 days ago
Reading Internet 9 days ago
High Wycombe Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

  • PhilStace20
    Phil Stacey (@PhilStace20) reported from Maidenhead, England

    @denman79 @virginmedia The irony is that @virginmedia are more like the Pistols -‘No point in asking you’ll get no reply’ and they seem ‘Pretty Vacant’ but ‘Never mind all that…..’ can someone please take some responsibility and ownership that seems to be sadly lacking atm

  • PhilipFurlong2
    Philip Furlong (@PhilipFurlong2) reported from Wokingham, England

    @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

  • shaun1968
    shaun harley (@shaun1968) reported from Didcot, England

    @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr

  • kerrynnewman
    Kerryn Newman (@kerrynnewman) reported from High Wycombe, England

    @virginmedia what's going on with my internet. No notification of problems!

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

  • robmcewan1966
    Rob McEwan (@robmcewan1966) reported from Finchampstead, England

    @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

  • tashaj1984
    Natasha Gorrie (@tashaj1984) reported from Farnborough, England

    @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

  • Goldy73
    GoldyMcGoldface (@Goldy73) reported from Farnborough, England

    @virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so

  • danbon1973
    Daniel Bonilla (@danbon1973) reported from Wokingham, England

    @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

  • mattrose18
    Matt Rose (@mattrose18) reported from Camberley, England

    @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

  • pears0
    gonzo (@pears0) reported from Camberley, England

    @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Broadband down in OX11 area.

  • gonnella
    Pete (@gonnella) reported from Woodley, England

    @mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.

  • arintsie
    A Rintsie (@arintsie) reported from Marlow Bottom, England

    @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

  • Geordiesbird
    Alyson Leitch (@Geordiesbird) reported from Wokingham, England

    @virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬

  • dano_afc
    Dan O'Sullivan (@dano_afc) reported from Frimley, England

    @virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MeganJuliaaa_
    meg (@MeganJuliaaa_) reported

    @virginmedia can you help me cancel a engineer booking as everything is working now

  • karlheaney1978
    karl heaney (@karlheaney1978) reported

    Internet down and no information!!! North Ayrshire @virginmedia

  • Irate_Jobbie
    Irate_Jobbie (@Irate_Jobbie) reported

    @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

  • Ang_Jones72
    Andrea Jones (@Ang_Jones72) reported

    @Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company

  • SuccessWLewis1
    Success W Lewis (@SuccessWLewis1) reported

    @virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.

  • Beastial_Maggot
    Robert Grace (@Beastial_Maggot) reported

    Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

  • Northvein
    Steve (@Northvein) reported

    @virginmedia hi … looks like you have an outage in LS25 (Garforth, Leeds) :(

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.

  • chiefbaalbec
    Niall Moloney (@chiefbaalbec) reported

    @TonightVMTV Usual limited hang out on Virgin Media.

  • ConnorTWilson
    Connor Wilson (@ConnorTWilson) reported

    Virgin Media wifi is just **** innit