Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG7, RG1, RG30, RG6, RG2, RG5 and RG31.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 12/31/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading, Farnborough, High Wycombe, Fleet, Camberley, Maidenhead, Crowthorne and Marlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomBracknell Wi-fi
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomFarnborough Internet
United KingdomReading Internet
United KingdomReading Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

  • nattytude Nattytude (@nattytude) reported from Fleet, England

    @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

  • woodyturts Alex Turton (@woodyturts) reported from Farnborough, England

    @virginmedia service down in GU14?

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

  • arintsie A Rintsie (@arintsie) reported from Marlow Bottom, England

    @virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard

  • CRJG_ Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported from Bracknell, England

    Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

  • inmilla68 Inmita La **** Peora de Offo (@inmilla68) reported from Didcot, England

    @virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.

  • andburd Andrew Burdett (@andburd) reported from Maidenhead, England

    Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

  • arintsie A Rintsie (@arintsie) reported from Marlow Bottom, England

    @virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out

  • Chateauneuf64 Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

  • mattrose18 Matt Rose (@mattrose18) reported from Farnborough, England

    @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

  • arintsie A Rintsie (@arintsie) reported from Marlow Bottom, England

    @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

  • HamiltonNashHR Jim Moore (@HamiltonNashHR) reported from Winnersh, England

    So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡

  • dano_afc Dan O'Sullivan (@dano_afc) reported from Frimley, England

    @virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!

  • BeckyMorrish13 Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

  • mattrose18 Matt Rose (@mattrose18) reported from Camberley, England

    @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

  • leaver_sharon Sharon Leaver (@leaver_sharon) reported from Bracknell, England

    @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahclark82 sarah clark (@sarahclark82) reported

    @virginmedia This is now getting ridiculous ! That number is not even accepting calls because your call centres are closed!!!! I think offcom will be interested in this ! You can’t even cancel once you have my details!

  • AdverseKen Derek Evans (@AdverseKen) reported

    @virginmedia yes any attempt inline ends with that message - i also ran directly was advised orders where placed and nothing was actually done i will be ringing tomorrow to cancel all services

  • guilt_manager craig mcgee 😷 (@guilt_manager) reported

    @Billybobble @virginmedia they went downhill faster than germs running away from zoono! used to be with them, got taken over by liberty global, now they are truely terrible. good luck cancelling you will be pushed and pushed and pushed to take a wonderful deal, we can give you a brilliant deal!

  • realcraigtaylor Craig Taylor (@realcraigtaylor) reported

    @vmbusinesshelp @virginmedia @vmbusiness DM’d you several times now with these details and no response from your account at any time - public response says call number or DM to move to a privatecontact so you look like you help but just lies and lies built on lies

  • Paul_CR_Smith Paul Smith (@Paul_CR_Smith) reported

    @virginmedia Yet again. Broadband gone down. When are you going to sort this out?????

  • _ZohaibRehman Zohaib Rehman (@_ZohaibRehman) reported

    @virginmedia Please can you answer my query? No one is getting back to me on this. Shocking service as a new customer!!

  • CerryTheBerry c e r r y✨ (@CerryTheBerry) reported

    @virginmedia Expecting to speak to someone higher up to complain to the top about all this and we have our MP’s office involved in this issue.

  • Cgonzaga15 🇵🇭 (@Cgonzaga15) reported

    @virginmedia BRUV WHY ******** DO I ALWAYS HAVE INTERMITTENT CONNECTION. I AM SO SICK OF PHONING YOU CANCER OF A BUSINESS UP AND NEVER BEING ABLE TO SORT YOUR **** OUT

  • GuyHunt Guy Hunt (@GuyHunt) reported

    @virginmedia my internet has been awful for about 2-3 weeks now! Constantly down every day 😠

  • NikSKDMR Nik. (@NikSKDMR) reported

    Down again @virginmedia, I'm in the middle of a pandemic on my own man, you bout to make me go outside, **** this.