Virgin Media outages and service status in Reading, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Reading, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 23, 8:42 PM GMT+1.
- TV (67%)
- Internet (15%)
- Wi-fi (9%)
- Total Blackout (7%)
- E-mail (2%)
The latest reports from users having issues in Reading come from postal codes RG6 , RG1 , RG31 , RG7 , RG2 and RG30 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Reading, High Wycombe, Camberley, Fleet, Bracknell, Maidenhead, Didcot, Henley on Thames, and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough
|
Wi-fi | 12 hours ago |
|
Farnborough
|
Internet | 4 days ago |
|
Reading
|
Internet | 6 days ago |
|
Reading
|
TV | 7 days ago |
|
High Wycombe
|
Wi-fi | 7 days ago |
|
Reading
|
Internet | 9 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Alison Jane Wilson (@AlisonJaneWilso) reported from Camberley, England@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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iszi (@iszi_lawrence) reported from Reading, England@virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.
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Craig (@Rochdale_Cowboy) reported from Maidenhead, England@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!
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Bowlesy (@Chateauneuf64) reported from Wokingham, England@virginmedia And there you have the extent of VM customer care folks!
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Bowlesy (@Chateauneuf64) reported from Wokingham, England@virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks
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Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England@virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out
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Greg Emmerson (@gregemmerson_) reported from Reading, England@virginmedia Completed the tests with the app, one room poor coverage
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Khurram Qayam (@kqbrain) reported from Reading, England@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
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CM40 (@CM40UK) reported from Blackwater, England@MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!
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Jim Moore (@HamiltonNashHR) reported from Winnersh, EnglandSo @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡
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Tim Bourne (@TimSBourne) reported from Wokingham, England@virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources
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Khurram Qayam (@kqbrain) reported from Reading, EnglandAnother day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Matt Rose (@mattrose18) reported from Farnborough, England@virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?
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Cameron🏴 (@CRJG_) reported from Bracknell, EnglandHuge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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Carol Rothwell (@CarolRothy) reported from Wokingham, England@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
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Marta (@vikingmarta89) reported from Reading, England@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Poppyfields18 (@Novemberpoppy82) reported@virginmedia why on earth is my internet so slow. Only been with you 2 months and it is terrible for the past 3 days. My son is trying to revise for his GCSEs for 2 exams tomorrow and this is not good. Nothing will load. Get this sorted asap
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Matt (@mjpenn7) reported@DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕
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G Turnbull (@GaryTurnbull9) reported@gail_hendry @virginmedia I would be happy just to be able to speak to someone who is English and can understand me and vice-versa been with these since it was “Telewest” currently WORST SERVICE ( communications) I have EVER had signing me up for deals ( some Indian/pakastani) I don’t even want
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Carrie (@IamCarrieagain) reported@virginmedia No, you absolutely don't understand. Leave me alone. Maybe I will be well enough at some point in the future to sort this. Maybe not. Your treatment of disabled people and your withholding of key information to a customer is disgusting. I'm cut off now, thanks.
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RosyPosy 🌹 (@RosyPosy_kitteh) reported@IamCarrieagain @virginmedia .@virginmedia truly shame on you, do you realise how difficult it is for disabled people to be without the internet, unbelievably bad practice, and after the difficult time you also gave to my elderly Mum I’m glad not to be a customer too, if this is the way you provide a service.
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Simon Beals (@SimonBeals2) reported@virginmedia please can you tell me why your boxing pay per view never works properly please? No such issues with Sky pay per view.
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Josh (@Joshhhhh____) reported@virginmedia Hi, yes the loss of service is still ongoing and this is the 3rd time this month would this not go under continuous loss of service?
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Jen 🏴🇬🇧🇮🇱🍷 (@mrsjen2023) reported@virginmedia Hello My remote doesn't work with my new 360 box please advise?
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Stew G no23 (@StewartGar49182) reported@virginmedia They aren't recently issues they are current issues is BB being throttled back? All i get from virgin is there's no problems in the network so why is it so slow?
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Suz (@scoobiesue82) reported@virginmedia The big bang theory on TLC suddenly has audio description even though it’s turned off on the box setting. Only every episode of this show nothing else on TLC or any other channel. It’s pretty annoying as it’s my go to channel between shows. Any idea why/how to fix?