Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Wokingham, Maidenhead, High Wycombe, Camberley, Farnborough, Fleet, Warfield, Tadley, and Yateley.

City	Problem Type	Report Time
Reading	TV	5 hours ago
Bracknell	Internet	3 days ago
Reading	Internet	7 days ago
Wokingham	Internet	13 days ago
Bracknell	Internet	13 days ago
Maidenhead	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Paul Mackenzie Ross (@pmross) reported 4 minutes ago from Farnborough, England

  @virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.

• 
  CrankyGeek (@pepetideo) reported 13 minutes ago from Didcot, England

  @virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.

• 
  DimiD (@DimiD35089880) reported 15 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  Khurram Qayam (@kqbrain) reported 16 minutes ago from Reading, England

  We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom

• 
  Vito Serafino (@vserafino19) reported 18 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

• 
  Razvan Neacsu (@RNeacsu) reported 20 minutes ago from Didcot, England

  @virginmedia Broadband down in OX11 area.

• 
  A (@ambreenfarooq15) reported 22 minutes ago from Reading, England

  Virgin media is sooooooo ******* ****

• 
  Andrew Burdett (@andburd) reported 25 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

• 
  Phil Stacey (@PhilStace20) reported 27 minutes ago from Maidenhead, England

  @virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!

• 
  John Neilson (@flyingjok) reported 29 minutes ago from Camberley, England

  @virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!

• 
  Paul Mackenzie Ross (@pmross) reported 33 minutes ago from Farnborough, England

  @virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!

• 
  Paul Mackenzie Ross (@pmross) reported 36 minutes ago from Farnborough, England

  @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

• 
  Paul Mackenzie Ross (@pmross) reported 37 minutes ago from Farnborough, England

  Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

• 
  iszi (@iszi_lawrence) reported 38 minutes ago from Reading, England

  @virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.

• 
  Phil Stacey (@PhilStace20) reported 47 minutes ago from Maidenhead, England

  @virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬

• 
  Sharon Leaver (@leaver_sharon) reported 47 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  DimiD (@DimiD35089880) reported 53 minutes ago from Camberley, England

  @virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 59 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  James McFadden 🎮 (@McFadden1985) reported 60 minutes ago from Camberley, England

  My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣

• 
  Nattytude (@nattytude) reported 60 minutes ago from Fleet, England

  @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Virgin Media News (@VirginMediaNews) reported 2 minutes ago

  A persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.

• 
  Martin (@lionking2014) reported 3 minutes ago

  @LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????

• 
  Pure Hearted Human (@Graelwyn) reported 3 minutes ago

  @Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  Rachel (@rachrl1486) reported 5 minutes ago

  @virginmedia we have issue with broadband and o2 mobile data what’s going on? Has it all gone down?

• 
  Paul oc (@PaulOco84535827) reported 8 minutes ago

  @VodafoneIreland I’m getting virgin media tomorrow morning **** Vodafone keeps dropping out and went off like this the other day aswell ****** wankers

• 
  Mike Kemmett ⛳🏌🏻‍♂️🏏🏉 (@kemmo81) reported 8 minutes ago

  @virginmedia not internet/tv all day, please update when you will fix- wd5 area

• 
  F1blag (@f1blag) reported 8 minutes ago

  @MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.

• 
  1965 Blue 1878 (@noimspartakus) reported 10 minutes ago

  @virginmedia do you have any issues in WA9? My internet has gone down 😡

• 
  James (Jim) Naismith (@JHNaismith) reported 14 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  Robert Grieve (@robert_grieve) reported 16 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺