Virgin Media Outage Report in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Marlow, Bracknell, Didcot, Camberley, High Wycombe, Tadley, Maidenhead, and Fleet.

City	Problem Type	Report Time
Reading	Internet	1 day ago
Farnborough	Wi-fi	2 days ago
Reading	Internet	3 days ago
Reading	Internet	3 days ago
Marlow	Wi-fi	3 days ago
Reading	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Vito Serafino (@vserafino19) reported 4 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

• 
  Paul Collier (@Pablocollier) reported 4 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

• 
  Callum Penny (@callum_penny) reported 7 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  Daniel Evans (@ChavdogEvans) reported 10 minutes ago from Farnborough, England

  @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

• 
  Ems (@EmsAlice) reported 16 minutes ago from Bracknell, England

  @virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?

• 
  Khurram Qayam (@kqbrain) reported 20 minutes ago from Reading, England

  Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

• 
  Mike Biscoe (@MikeBiscoe1) reported 28 minutes ago from Reading, England

  @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

• 
  ⚒ JOHN TURNER ⚒ (@barrowboy78) reported 28 minutes ago from Reading, England

  Anybody having problems with @virginmedia in the Reading area ……..?

• 
  Mike Biscoe (@MikeBiscoe1) reported 29 minutes ago from Reading, England

  If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

• 
  shaun harley (@shaun1968) reported 32 minutes ago from Didcot, England

  @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

• 
  Khurram Qayam (@kqbrain) reported 34 minutes ago from Reading, England

  @virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom

• 
  Craig (@Rochdale_Cowboy) reported 37 minutes ago from Maidenhead, England

  @virginmedia I don't know. You never answer the phone when I call you.

• 
  Paul Collier (@Pablocollier) reported 38 minutes ago from Wokingham, England

  @virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.

• 
  Paul Mackenzie Ross (@pmross) reported 45 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  Khurram Qayam (@kqbrain) reported 46 minutes ago from Reading, England

  @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

• 
  Peter ***** (@hoarp001) reported 51 minutes ago from Fleet, England

  @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

• 
  Carol Rothwell (@CarolRothy) reported 55 minutes ago from Wokingham, England

  @virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific

• 
  Khurram Qayam (@kqbrain) reported 56 minutes ago from Reading, England

  Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

• 
  FFR Tweets💥🚀 (@FfrTweets) reported 60 minutes ago from Maidenhead, England

  @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

• 
  Craig (@Rochdale_Cowboy) reported 60 minutes ago from Maidenhead, England

  @virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Morgz (@Morgannaredhead) reported 7 minutes ago

  @virginmedia How Can I make an official complaint virgin crashes every single day around this time I’m getting really fed up with this I am working from home this is just a joke

• 
  Richard Lake MBA 💙 (@richardl1960) reported 8 minutes ago

  @virginmedia No but from the 5 or so emails I've had over the months relating to this issue/complaint they have all said someone tried to contact but couldn't reach me. As either myself and/or my wife have been in the house for at least 24 hours prior to receiving these emails, they are

• 
  Peter Brace (@Peter_Brace) reported 11 minutes ago

  @virginmedia I know, I think my issue is the router downy handle the amount of wireless devices I have that are connected simultaneously.

• 
  Marissa Till (@TillMarissa) reported 12 minutes ago

  Just had a cold caller from Virgin media. Said we had just signed up “Not according to our system” was her response. Had to practically close the door on her despite me clearly chasing round after a toddler. Awful experience making me reconsider other suppliers.

• 
  Richard Lake MBA 💙 (@richardl1960) reported 12 minutes ago

  @virginmedia I just need Resolutions to keep my complaint open and respond to all my points and stop sending incorrect/unintelligible emails. As I said, I need this with 7 days or I will be contacting CISAS and cancelling my direct debit.

• 
  Brogan (@itsbr0gan) reported 14 minutes ago

  @virginmedia hi the wifi keeps dropping and not working on a night time so he’s unable to watch tv, he’s disabled so it’s not ideal 😣

• 
  Colette Kilcarr VA (@ColetteKilcarr) reported 14 minutes ago

  @virginmedia No it does not. And as usual cannot speak to a person about the problem.

• 
  Ant.😎 (@AsSowter) reported 16 minutes ago

  @virginmedia It's not me you should be getting in touch with, it's one of your hard working customers who's having problems with the service you provide or not in this case..

• 
  Brogan (@itsbr0gan) reported 16 minutes ago

  @virginmedia is it not due to a bad WiFi connection though?

• 
  Paul Buckle (@Buck1e) reported 17 minutes ago

  @virginmedia That sounds great. But I'm currently on the phone with your customer care team. Are you aware they are quoting a 72 hour wait to talk to a manager at the moment!!