Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG31, RG10, RG30, RG1, RG2, RG41 and RG7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Fleet, Reading, High Wycombe, Didcot, Camberley, Bracknell and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
TV | |
| Reading |
TV | |
| High Wycombe |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Didcot |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Daniel Evans
(@ChavdogEvans) reported
from
Farnborough, England
@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Peter *****
(@hoarp001) reported
from
Fleet, England
@virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?
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Callum Penny
(@callum_penny) reported
from
Fleet, England
@virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia I don't know. You never answer the phone when I call you.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?
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Vito Serafino
(@vserafino19) reported
from
Farnborough, England
@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
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⚒ JOHN TURNER ⚒
(@barrowboy78) reported
from
Reading, England
Anybody having problems with @virginmedia in the Reading area ……..?
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FFR Tweets💥🚀
(@FfrTweets) reported
from
Maidenhead, England
@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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Carol Rothwell
(@CarolRothy) reported
from
Wokingham, England
@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Baking Bread
(@CrissBKreme) reported
@virginmedia I’m trying but unfortunately your staff on that service aren’t competent enough… I can’t even access my account and after trying since 2pm! The agent told me to change my password and they’ll wait, but not closed the chat after I did this! I just want to cancel!
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JoMars
(@atetoomanymars) reported
@virginmedia nobody answering on your phone number using my mobile (not Virgin)😔WhatsApp redirected me to ring from (faulty) landline and not highlighted as part of widespread #Darwen issues. Need to report as don't want to be billed for the 5 day call it thinks I'm on Help!
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Tinks 😁💕🥂
(@jools067) reported
@virginmedia I've been on the phone an hour, refund eventually agreed via cheque but as I've stated, the service of your company is horrendous but I'm stuck with you for another 9 months, I'm on countdown to leave
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Julian Armstrong
(@Brasfort49) reported
@virginmedia I don’t want to talk to India and be confronted by a hard sell uninterested in what I want. I want to study your packages… so why: “Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit”
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Hadid Mubashar
(@HadidMubashar) reported
@virginmedia What is happening with the broadband? I've restarted my router and internet still not working. 2 green arrows are showing up on the router. A problem seems to be happening every week. If it isn't resolved soon I might have to switch. Having to use my hotspot to write
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JoMars
(@atetoomanymars) reported
@virginmedia There's no issues recorded with landline plugged into phone line not modem
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Christina
(@Christina__who) reported
@virginmedia Any insight into today? Apparently issues in our postcode? Been off over 12 hrs now. Do we get anything back for this?
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Tracey Thompson
(@TraceyBuzzGThom) reported
@virginmedia hi please can you help my password not working asked for a reset and now it won't let me go past the 7th digit to complete reset
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Rebecca Harris
(@Rebecca90705304) reported
@Tanhouse1 @virginmedia Ive just cancelled as there “best deal” still wasn’t as good as a new customer. They lied and hid changes until my “new” contract come through discussing.
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Gilly
(@gillian_h_79) reported
@virginmedia I’ve just been told by a friend that you’ve advised 3 weeks to restore service. Someone else has been told this was planned works and customers notified - I certainly haven’t been warned in advance. I will be contacting @Ofcom