Virgin Media outages and service status in Reading, England
No problems detected
If you are having issues, please submit a report below.
- Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 1, 7:07 PM GMT+1.
- Internet (68%)
- Wi-fi (14%)
- Total Blackout (7%)
- TV (7%)
- Phone (4%)
The latest reports from users having issues in Reading come from postal codes RG6 , RG1 , RG31 and RG30 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Camberley, High Wycombe, Reading, Henley on Thames, Bracknell, Maidenhead, Didcot, Wokingham, Yateley, Fleet, and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Total Blackout | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 3 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Becky Morrish (@BeckyMorrish13) reported from Camberley, EnglandUseless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?
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Andrew Burdett (@andburd) reported from Maidenhead, EnglandHi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
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𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported from Bracknell, England@virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home
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Matt Rose (@mattrose18) reported from Farnborough, England@virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?
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Dawn Fabbricatti🇿🇦🇮🇹 (@DawnFabbricatti) reported from Reading, England@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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gonzo (@pears0) reported from Camberley, England@virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?
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Chris C (@a3racer) reported from Wokingham, England@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
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Callum Penny (@callum_penny) reported from Fleet, England@virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code
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Daniel Evans (@ChavdogEvans) reported from Farnborough, England@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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Craig (@Rochdale_Cowboy) reported from Maidenhead, EnglandTook out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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faye harland (@fayeharland) reported from Reading, England@virginmedia I’m not sure if they do. Happy to do another web chat to cancel.
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Craig (@Rochdale_Cowboy) reported from Reading, England@virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!
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⚒ JOHN TURNER ⚒ (@barrowboy78) reported from Reading, EnglandAnybody having problems with @virginmedia in the Reading area ……..?
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Julian Hull (@JulianHull) reported from Farnborough, England@virginmedia having problems with internet in GU14. Will this be resolved soon
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Doughnut Doney (@DoughnutDoney) reported from Benson, England@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported from Reading, EnglandJust had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert
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Alex Turton (@woodyturts) reported from Farnborough, England@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
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Khurram Qayam (@kqbrain) reported from Reading, EnglandAnother day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Tim Bourne (@TimSBourne) reported from Wokingham, England@virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MR COOL (@Lifeline04India) reported@virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently
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mec337 (@mec337) reported@virginmedia ok, what’s the issue with bbc iPlayer sometimes it wants to play sometimes I have to retry many times. Sometimes if I log in I have to wait 2 mins for it to then work. It’s not consistent and very very annoying
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aldo (@ukaldo2) reported@virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.
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jabfree🇮🇪🍀 (@pureblood1892) reported@VirginMediaNews So two gay men are getting married **** off virgin media clowns
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Graeme Savage 🏴 (@graemehistory) reportedCan anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?
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Jackson Steele (@WindKar148977) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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James Prosser (@buzzkilljames) reported@virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?
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Richard (@ylesine999) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Paul foster (@Paulfoster_64) reported@virginmedia internet is down in the RH11 area, AGAIN! This service absolutely sucks!
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TheModSmith (@TheModSmithYT) reportedMy household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?