Virgin Media Outage Report in Reading, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG1 , RG6 , RG4 , RG2 , RG5 , RG31 , RG7 and RG10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Marlow, Bracknell, Didcot, Camberley, High Wycombe, Tadley, Maidenhead, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 22 hours ago |
|
|
Wi-fi | 2 days ago |
|
|
Internet | 3 days ago |
|
|
Internet | 3 days ago |
|
|
Wi-fi | 3 days ago |
|
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
-
Deborah (@debsw18) reported from Hook, England@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
-
Ed Vokes-Mclean (@EJVMcLean) reported from Farnborough, England@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
-
Pepetideo (@pepetideo) reported from Didcot, EnglandAfter waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.
-
Chris Scoffield (@chrisscoff) reported from Bracknell, England@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
-
Martin Compton (@mecompton74) reported from Maidenhead, England@virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!
-
aamer habib (@aamer74) reported from Maidenhead, England@virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service
-
David Bruton (@OutdoorDaveGB) reported from Reading, England@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
-
Mike (@mikeyh817) reported from Woodley, EnglandCan I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company
-
Chobe Clarke (@BRYCECHOBE) reported from Wokingham, England@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
-
Becky Morrish (@BeckyMorrish13) reported from Camberley, EnglandUrgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
-
Martin Compton (@mecompton74) reported from Maidenhead, EnglandCan not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful
-
Martin Jerrard (@MartinJerrard) reported from Farnborough, England@virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.
-
Josh Gilpin (@JoshGilpin) reported from Reading, England@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
-
James Milward (@Jimbwlah) reported from Farnborough, England@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
-
Jane (@i96jms) reported from Fleet, England@virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.
-
Happyh1983 (@HappyH1983) reported from Reading, EnglandWhen you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
-
Jane (@i96jms) reported from Fleet, England@virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.
-
sarahgtaylor (@sarahgtaylor) reported from Hurley, EnglandVirgin mobile customer service is laughable. Can only use online chat if you want to buy something. #virgin #virginmedia #customerserviceorcustomercontol
-
Julian Hull (@JulianHull) reported from Farnborough, England@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
-
Martin Jerrard (@MartinJerrard) reported from Farnborough, England@Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tim Evans (@TimE1987) reportedWhy is @virginmedia so unbelievably crap?! Pay a fortune for broadband that never works
-
Yooks Himself (@Yooks_26) reported@virginmedia my virgin media Hub 3 is just displaying a green flashing power light that’s it - no broadband, tv etc…what’s the issue?
-
MoistOwlette 💦 | Charisma Saving Show 🎨 (@MoistOwletteOff) reported@netrokun Can't even connect to their Server status page. It's really gone to **** at @virginmedia lol.
-
PlanYour.Website (@planyourwebsite) reported@virginmedia Our CEO is working from home, so his will be a residential account. There is a known outage, occurred on the 3rd August fix moved from the 5th to the 6th. Just wondered how long this will happen, Zoom meetings cannot take place. Mobile is too bandwidth-intensive.
-
🎬 (@avharrry) reported@virginmedia absolute joke of a company. The worst about!
-
Avenelle 💙 (@Avenelle5) reported@virginmedia It is not an area issue.
-
Graham Miles (@GrahamAJMiles) reportedBroadband acting up so go to check the @virginmedia service status page for local issues and the whole page is down. Couldn't make it up!
-
Zoradi Tucker 💙 (@zoradi63) reported@virginmedia @typejunky "thank you for calling customer service, we appreciate your frustration"... Omg @virginmedia I love that guy on Tiktok too! #shadeThrown *tell me you think your customer's an idiot without telling me you think your customer's an idiot*
-
andysparks (@andysparks45) reported@typejunky @virginmedia We’ve been off in de13 postcode since 8.30 yesterday ! Not going to be back on until 10.00am on Friday . How can people work from home with no phone or broadband . They my can fly to space but apparently can’t maintain the service they say is number 1 . What a joke !!!!!
-
Jaffa | Branding & Design (@EachJaffa) reported@jillie424 @virginmedia Seems to be down all over Liverpool, so annoying!