Virgin Media

Virgin Media Outage Report in Reading, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG5, RG31, RG7, RG2, RG10 and RG4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 03/28/2026 17:40

March 28: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Didcot, Bracknell, Camberley, High Wycombe, Tadley, Maidenhead, Farnborough and Fleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading TV
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • tomasquith93 Tom Asquith (@tomasquith93) reported from Twyford, England

    @virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”

  • AlistairNCox Al (@AlistairNCox) reported from Crowmarsh Gifford, England

    @virginmedia do you know how much longer the internet will be down in OX10 8 ??

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍

  • c_s_skinner ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England

    @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

  • rockyrobin1982 Robin Conway (@rockyrobin1982) reported from Bracknell, England

    Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred

  • TaylaWelch Tayla Welch (@TaylaWelch) reported from Maidenhead, England

    Internet is down... @virginmedia what’s going on 😓

  • StuRobsonFrisby Stuart Robson-Frisby (Ivanti) (@StuRobsonFrisby) reported from Yateley, England

    @virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?

  • tomasquith93 Tom Asquith (@tomasquith93) reported from Twyford, England

    @virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!

  • fostersbarbie Ang Gray (@fostersbarbie) reported from Wokingham, England

    @virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!

  • lucy_spalton Lucy Spalton (@lucy_spalton) reported from Fleet, England

    @virginmedia Has everything gone down in Fleet? GU51

  • GamerJamesFM GamerJamesFM (@GamerJamesFM) reported from Bracknell, England

    @virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??

  • HaiderAlRekabi Haider Al-Rekabi (@HaiderAlRekabi) reported from Reading, England

    @virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help

  • HollySquirrel Kim Marie Pike (@HollySquirrel) reported from Didcot, England

    @virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2

  • Neeknowsbest Kim (@Neeknowsbest) reported from Didcot, England

    @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?

  • kirsten_willis Kirsten Willis BEM (@kirsten_willis) reported from Reading, England

    @virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davidbl1978 David Blair (@davidbl1978) reported

    @virginmedia I logged in. Ran the test and it said no issues

  • Dex_Fitz 𝗗𝗲𝘅 𝗙𝗶𝘁𝘇𝗴𝗲𝗿𝗮𝗹𝗱 (@Dex_Fitz) reported

    @virginmedia 2/8 - When I asked about the Ethernet devices, He gave a blanket answer of “We don’t deal with them”. Fair enough, not your problem …

  • Brydo____ Brydo (@Brydo____) reported

    @virginmedia it's came back with this. Thanks for doing your in-home checks. Please pop back 24 hours after you've done these checks and if you're still experiencing intermittent blips on your service you'll be able to book an engineer appointment online.

  • JemAlexandria Jem Callander (@JemAlexandria) reported

    @virginmedia Yes and no issue found... however we called your hotline and it says there is an issue in our area. We have this problem multiple times a day and it adversely impacts our work. Please can we speak to someone/ get further assistance?!?

  • tom_pinnock54 Tom Pinnock (@tom_pinnock54) reported

    @virginmedia What about the fact that it hasn't worked since we moved in? There hasn't been a network issue in the area since then.

  • DannThomas93 Dan Thomas (@DannThomas93) reported

    @virginmedia We had split connections before and the engineer that came to fix issues told us never to do that again

  • pm1972 Tricia mcgrath gray (@pm1972) reported

    @virginmedia Yes have had two out the first one said it was the box and just swapped them round in the rooms yet it happens on every box then next one said we needed to upgrade to the newer boxes if we wanted a good service other wise it will remain this way and we also need the flat rewired

  • kara44234 KaraS4234 (@kara44234) reported

    @virginmedia We have.The hype of joining to get fiber which will make it all better has been missinforming & is absolutely rubbish we never had this issue with Vodafone. I would if I could cancel my contract unfortunately we just out of the 30 day now we have 2 spend 300 of a mesh portal

  • kara44234 KaraS4234 (@kara44234) reported from Durham, England

    @virginmedia In which looking deeper into the matter alot lof people are saying the same think since they have moved to virgin media its shocking the lies you have informed customers that you will never have issues with WiFi speed having fiber utter rubbish

  • _Golf_floG_ Average to poor golf for fun (@_Golf_floG_) reported

    @virginmedia I've reluctantly posted I appreciate your responses but it would've been nice if through this you can can correct my issue instead me having to everything. surly you can email this to CS or tech or whoever to get the issue resolved.