Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG2, RG7, RG4, RG10, RG5 and RG30.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 02/27/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Camberley, Reading, Maidenhead, Fleet, Bracknell, Farnborough, High Wycombe and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamberley Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomMaidenhead Wi-fi
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • Boanz62 Martin S (@Boanz62) reported from Reading, England

    @barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.

  • Rochdale_Cowboy Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England

    @Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it

  • bmm1979 Becky (@bmm1979) reported from Reading, England

    @virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem

  • Elobeid82Sausan SassyElo (@Elobeid82Sausan) reported from High Wycombe, England

    @virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.

  • nigel_dawson Nigel (@nigel_dawson) reported from Bracknell, England

    @virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡

  • westy_1966 JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️ (@westy_1966) reported from Camberley, England

    @virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected

  • chopper2fit ruthless (@chopper2fit) reported from Bracknell, England

    @virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia I texted that number yesterday at 1840 and never got a reply

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment

  • terrygparrott TGP (@terrygparrott) reported from Farnborough, England

    @virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix

  • rfc_1871 Marvellous Meite 🇨🇮 (@rfc_1871) reported from Reading, England

    @virginmedia get your shit together ffs

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Down again! Your service is a shambles at the moment

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions

  • terrygparrott TGP (@terrygparrott) reported from Farnborough, England

    @virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!

  • Rochdale_Cowboy Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • scousebarbieeee scouse barbie 💞💞💞 (@scousebarbieeee) reported

    I am sick of paying a massive bill every month for @virginmedia and every week it never works cba

  • Dudley_Richard Richard Dudley (@Dudley_Richard) reported

    @virginmedia Still no internet for a week now! Spoke to customer service again. This time 30 April as the ETA!! That would be nearly 3 weeks. Is this an acceptable level of service in your opinion?

  • 1836golftour 1836golf tour (@1836golftour) reported

    @virginmedia I have contacted them today and my services have resumed. I could of been stranded anywhere without any mobile service without any warning. As I said before Au Revoir Virgin mobile.

  • Cookie09268074 Cookie (@Cookie09268074) reported

    @virginmedia down again ffs

  • KerryKnedler Kerry Knedler (@KerryKnedler) reported

    @virginmedia could provide the service we pay for instead of robbing us of £100 a month for us to only be able to access the Internet temporarily in one room of the house whilst the others have absolutely zero connection.

  • MJW2608 Mark Walker (@MJW2608) reported

    @virginmedia trying to renew my contact for tv, broadband, landline and 02 Sim, now been chatting to your agents for 4 hours…it really shouldn’t be this difficult. Now they have gone quiet on me…#poorcustomerservice Jon Pierre and Maria Catherine have been poor

  • njwoodward Neil Woodward (@njwoodward) reported

    @BenPayne7 @virginmedia Never seems to work on the TV. Need to use the Sky Sports App and sign in with your Virgin Media account.

  • alancknott Alan Knott (@alancknott) reported

    @virginmedia No estimate. Tonight it is running at 4mbps. THIS IS NOT ACCEPTABLE I DEMAND A REFUND VERY POOR

  • dyerAndie andie dyer (@dyerAndie) reported

    Hi @virginmedia I disconnected my service with you in March as I moved to a non-cabled area. You've sent me a statement showing my account in credit, which I can't use. I called but gave up after being on hold for 20+ minutes. Can you please help?

  • Daveuk60 Dave (@Daveuk60) reported

    @virginmedia You guys make it extremely difficult for your customers to cancel their contracts. If I call your sales line I get through within 2 mins!