Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG2, RG10, RG31, RG5, RG30, RG41 and RG7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 02/13/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading, Maidenhead, Camberley, Farnborough, Fleet, High Wycombe and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomBracknell TV
United KingdomReading Internet
United KingdomMaidenhead Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomCamberley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*

  • TheonlyJonesy Martyn Jones (@TheonlyJonesy) reported from Fleet, England

    @virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!

  • EmsAlice Ems ☾ (@EmsAlice) reported from Bracknell, England

    @virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    Omg @virginmedia the worse service you could possible get 😡

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁

  • KathyMck1962 Kathy mckenry (@KathyMck1962) reported from Reading, England

    @virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Aargh. @VirginMedia broadband is down again, 20 mins here in GU14. That’s 13 days of poor service. I’m trying to WFH and daughter’s trying to do her homework online. This is infuriating.

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔

  • BobBeveridge1 Bob Beveridge (@BobBeveridge1) reported from Reading, England

    @virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?

  • EmsAlice Ems ☾ (@EmsAlice) reported from Bracknell, England

    @virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.

  • wmatthew Will Matthews (@wmatthew) reported from Fleet, England

    @virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Maidenhead, England

    @virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewDrew008 ANOTHER ALAN (@AndrewDrew008) reported

    @virginmedia Do you still have technical restrictions as I'm getting no help at all from the virgin media staff on live chat or on the phone ?

  • sezginalak Sezgin Alak (@sezginalak) reported

    @virginmedia I’ve provided Virgin Media and Experian with proof of the equipment return, screenshots of my case, and email confirmation showing the issue was on Virgin Media’s side. Despite this, the incorrect marker is still on my file. @virginmedia

  • Carlos___73 Carl Whitehouse (@Carlos___73) reported

    @virginmedia what would be my options with regards to switching to you guys as @SkyHelpTeam are pulling my pants down on my subscription. They’re doing a Black Friday deal that is approx £60 to new and existing and yet I pay well over £140 and the best they say is £20 quid off.

  • sezginalak Sezgin Alak (@sezginalak) reported

    @virginmedia I’ve provided Virgin Media and Experian with proof of the equipment return, screenshots of my case, and email confirmation showing the issue was on Virgin Media’s side. Despite this, the incorrect marker is still on my file. @virginmedia

  • sezginalak Sezgin Alak (@sezginalak) reported

    @virginmedia I’ve provided Virgin Media and Experian with proof of the equipment return, screenshots of my case, and email confirmation showing the issue was on Virgin Media’s side. Despite this, the incorrect marker is still on my file. @virginmedia

  • sezginalak Sezgin Alak (@sezginalak) reported

    @virginmedia I’ve provided Virgin Media and Experian with proof of the equipment return, screenshots of my case, and email confirmation showing the issue was on Virgin Media’s side. Despite this, the incorrect marker is still on my file. @virginmedia

  • sezginalak Sezgin Alak (@sezginalak) reported

    @virginmedia I’ve provided Virgin Media and Experian with proof of the equipment return, screenshots of my case, and email confirmation showing the issue was on Virgin Media’s side. Despite this, the incorrect marker is still on my file. @virginmedia

  • joanikin JoanL (@joanikin) reported

    @bt_uk @virginmedia This same post has 30k views; on X under 100. Terrible algorithm.

  • sezginalak Sezgin Alak (@sezginalak) reported

    @virginmedia I’ve provided Virgin Media and Experian with proof of the equipment return, screenshots of my case, and email confirmation showing the issue was on Virgin Media’s side. Despite this, the incorrect marker is still on my file. @virginmedia

  • joanikin JoanL (@joanikin) reported

    @bt_uk @virginmedia This same post has 30k views; on X under 100. Terrible algorithm.