Virgin Media outages and service status in Reading, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 2, 8:14 PM GMT+1.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (9%)
- Phone (9%)
- E-mail (3%)
- TV (3%)
The latest reports from users having issues in Reading come from postal codes RG1 , RG2 , RG7 , RG31 and RG5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Warfield, Reading, Tadley, Maidenhead, High Wycombe, Fleet, Yateley, Camberley, Wokingham, Farnborough, Henley on Thames, Bracknell, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Warfield
|
Internet | 3 days ago |
|
Reading
|
Wi-fi | 6 days ago |
|
Reading
|
Internet | 6 days ago |
|
Tadley
|
Wi-fi | 7 days ago |
|
Maidenhead
|
7 days ago | |
|
High Wycombe
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Andy Barr ๐ฌ๐ง๐ช๐บ (@AndyBarr79) reported from Reading, England@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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Greg Emmerson (@gregemmerson_) reported from Reading, England@virginmedia Completed the tests with the app, one room poor coverage
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Phil Stacey (@PhilStace20) reported from Maidenhead, EnglandHey @virginmedia I forgot how awful you were when it came to anything other than collecting my direct debit. Apparently you donโt have a complaints dept, genius, and after 4 calls to you today totally around three hours, you cut two of them off during the musical interlude!
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Julian Hull (@JulianHull) reported from Farnborough, England@virginmedia having problems with internet in GU14. Will this be resolved soon
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Vito Serafino (@vserafino19) reported from Farnborough, England@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
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A Rintsie (@arintsie) reported from Marlow Bottom, England@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
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Daniel Bonilla (@danbon1973) reported from Wokingham, England@virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?
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Khurram Qayam (@kqbrain) reported from Reading, EnglandWe have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
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Dan O'Sullivan (@dano_afc) reported from Frimley, England@virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!
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โ๏ธ Chris Reddington (@reddobowen) reported from Winnersh, England@virginmedia - Internet seems to have gone down in RG41, and your status page isnโt working. Can you confirm / when will it be back? Thx
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Alex Turton (@woodyturts) reported from Farnborough, England@virginmedia hey, itโs been slow going on broadband in GU14 since Tuesday.
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Deborah Jessup (@Debbiejojessup) reported from Woodley, EnglandTrying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia
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John Neilson (@flyingjok) reported from Camberley, England@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you donโt send texts when I clearly had two texts quite insulting!
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๐๐ฒ๐๐น๐ฒ๐ฒ ๐๐ฎ๐ฟ๐ฟ๐ผ๐ป ๐ณ๏ธโ๐ ๐บ๐ฆ ๐๐๐ (@LesleeRBarron) reported from Reading, England@virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I donโt have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963
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Mike Biscoe (@MikeBiscoe1) reported from Reading, England@GiganetUK @virginmedia 13:25. Down againโฆ
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Natasha Gorrie (@tashaj1984) reported from Farnborough, England@virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process
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gonzo (@pears0) reported from Camberley, England@virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of
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Philip Furlong (@PhilipFurlong2) reported from Wokingham, England@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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6thdr (@6thDr) reported from Wokingham, EnglandToday I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Peter ***** (@hoarp001) reported from Fleet, England@virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rhi (@travichughes) reported@j_ball13 @virginmedia when my mum died she was the primary account holder of our t3sc0 mobile family plan. instead of letting us switch our dad to the named person on the account, they cut our contracts off and left us with no working signal at all. absolute rubbish, i think they even put a block on
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Alan Roberts (@AlanRob68902430) reported@virginmedia your not responding to messages again, ANTONE else having issues with. Virgin media add your comments and share, lets highlight how shite virgin media have become.
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me (@helentink) reported@virginmedia your customer service..wow..wat can i say. Double our bill then say nothing you can do to help with offers and will juat charge us a 500 pound cancellation fee...you obviously dont care about long term customers...
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Dety (@Dety0) reportedLove tech like this WAS-110 XGS-PON SFP is a a module that allows you to bypass most USA/CA routers (AT&T's BGW320, Virgin Media's Hub 5X, or Bell's Giga Hub) by copying info from your router to this module and insert into a third party router or media convert from SFP to Ethernet to a router Get better stability, performance, and stronger QoS settings / firewall etc compared to the default setup I hope 1 day i find someone that needs this done
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Mrs Robertson ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@sharonbabes1) reported@virginmedia why is your website down for payment promise? Sharon
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Ashling (@glamour_by_ash) reported@TheMandyGall @virginmedia @rte Are you thinkin gof virgin media 10 years ago? They are just as bad if not worse now as people still have some faith in them
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me (@shenry1972) reportedWell that's the end of almost 20 years with @virginmedia with zero attempts to retain a long standing customer! What deals have you got on @skytv?
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Jon Pitts (@briavelsjon) reported@SmithyWFC85 @bigsul72 I have access to HBO via my Virgin Media subscription, but don't want to view via an app - that's kinda my point. Sky Sports red button is truly excellent, TNT's isn't bad but is sat unused.
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Joe Duley American voiceover person (@Americanvoiceo1) reported@virginmedia STILL! Service completely out! No explanation (although app says 'everything is fine') It's deceiving info. No BB OR phone/TV. CAN'T ring customer service-at all. Now, my life's mission is to escalate w/CISAS as #Virginmedia is costing me financially/professionally.
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Paul Tee (@Nokkapie) reported@virginmedia Oh ive just had a chat with your customer services and they were not just useless but they lied! Claiming my bill increase was a contractual price rise which is utter nonsense seeing my actual pre contract I AGREED to has the price rises April 2027!