Virgin Media Outage Report in Reading, England
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No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG1 , RG6 , RG4 , RG2 , RG5 , RG31 , RG7 and RG10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Marlow, Bracknell, Didcot, Camberley, High Wycombe, Tadley, Maidenhead, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 11 hours ago |
|
Reading
|
Internet | 2 days ago |
|
Farnborough
|
Wi-fi | 2 days ago |
|
Reading
|
Internet | 3 days ago |
|
Reading
|
Internet | 4 days ago |
|
Marlow
|
Wi-fi | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Woodsy (@chriswoods84) reported from Wokingham, England@virginmedia only had internet installed last week. For about the 15th time it's dropped out. Fed up of sitting on phone on hold. Service update page says all ok. Clearly isn't
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Danny Daly-Arnett (@danarnie) reported from Bracknell, England@laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called
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Martin law (@tw1tterlawsey) reported from Reading, England@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
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Grant Baartman (@gb20man) reported from Bracknell, England@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
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Martin law (@tw1tterlawsey) reported from Reading, England@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
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Rob Allan (@roballan07) reported from Maidenhead, England@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
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MarkBlunden (@markblunden) reported from Maidenhead, England@virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!
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Woodsy (@chriswoods84) reported from Wokingham, England@virginmedia I've done all that. It's been intermittent all day. I've reset. I've turned on and off. I've sat on hold. It's a ridiculous service
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Dionne Angus (@dionne_angus) reported from Bracknell, England@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
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Debi Brown (@debi_feltimo) reported from Maidenhead, England@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Debi Brown (@debi_feltimo) reported from Maidenhead, England@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Grant Baartman (@gb20man) reported from Bracknell, England@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
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Alex George (@woodsa164) reported from Wokingham, England@virginmedia Not great, it never is really.
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Danny Daly-Arnett (@danarnie) reported from Bracknell, England@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
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Katy Hamilton (@Katyebh) reported from Reading, England@virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.
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John Neilson (@flyingjok) reported from Camberley, England@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
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Matt Roberts (@mattrobertsCFC) reported from Wokingham, England@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
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Grant Baartman (@gb20man) reported from Bracknell, England@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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Grant Baartman (@gb20man) reported from Bracknell, England@virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Priyabrata Basu (@BasuPriyabrata) reported@virginmedia I placed an order online for a new fibre broadband on 23rd May and engineer visit was scheduled for 6th June. But I haven't received any communication since then. Upon checking today with your support team I came to know they don't have any order from me. Ridiculous!
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Kevin Teljeur 🎲 (@kevteljeur) reportedI’ve just ordered fibre broadband from Pure Telecom. This should be interesting. I now have to convince Virgin Media to drop me as a customer, always entertaining. I can do it in writing, but still. Ugh.
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ℬℓυ℮ ℕ☺ṧℯ ℬℯαґ (@holly_hobble) reportedBeen on the phone for 40 mins waiting, maybe if i cancel my direct debit il get your attention @virginmedia
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Laura Underhill (@LauraBaalham) reported@virginmedia Trying to cancel due to moving house and my god this is ridiculous. Doing it through what’s app and getting no responses. 🤬
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The Irish King AH SURE WHY NOT 44 77 (@1therealirish) reportedVirgin media what happened to the end of #Hunted television replay stops minutes to end of episode 6. Please fix
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G.W. Cheverall (@zverevistheman) reported@virginmedia There are no issues acc to your website but my and my neighbour has had no service for 24 hours
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Lisbon in the sun (@cohenke67) reported@virginmedia 3 hours on hold on whattsap waiting for a manager..... Absolute disgrace Ongoing issue and I'm going to the ombudsman with it.
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2022 TerhiMG 💙 🚗 🇺🇦 (@TerhiMG) reported@virginmedia Landline in Wimbledon is completely dead. and service status claims all is fine. When is it going to be fixed??
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Adam (@SkepticSnakee) reportedFor a broadband that's supposed to be "the best there is" sure does ******* up a lot. I swear Virgin Media just switches off when it feels like it
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RG89 (@Ricky_Gavin) reported@virginmedia Now I have paid around the £120 mark per month for probably 5 years and would just like this sorted and honoured, at this rate you will end up losing a loyal customer completely if I decide to get a full package when I move into my new home