Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Tadley, Reading, Camberley, High Wycombe, Henley on Thames, Bracknell, Maidenhead, Didcot, Wokingham, Yateley, Fleet, and Farnborough.

City	Problem Type	Report Time
Tadley	Internet	20 hours ago
Reading	Total Blackout	23 hours ago
Camberley	Internet	7 days ago
High Wycombe	Total Blackout	8 days ago
Reading	Internet	8 days ago
Reading	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Paul Mackenzie Ross (@pmross) reported 5 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  GoldyMcGoldface (@Goldy73) reported 8 minutes ago from Farnborough, England

  @virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so

• 
  faye harland (@fayeharland) reported 15 minutes ago from Reading, England

  @virginmedia I’m not sure if they do. Happy to do another web chat to cancel.

• 
  Vito Serafino (@vserafino19) reported 19 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

• 
  Daniel Sherlock (@mcsherlocks) reported 20 minutes ago from Wokingham, England

  @virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide

• 
  DimiD (@DimiD35089880) reported 20 minutes ago from Camberley, England

  @virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

• 
  Paul Collier (@Pablocollier) reported 21 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

• 
  A (@ambreenfarooq15) reported 25 minutes ago from Reading, England

  Virgin media is sooooooo ******* ****

• 
  Khurram Qayam (@kqbrain) reported 25 minutes ago from Reading, England

  @virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom

• 
  Khurram Qayam (@kqbrain) reported 28 minutes ago from Reading, England

  Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

• 
  James McFadden 🎮 (@McFadden1985) reported 32 minutes ago from Camberley, England

  My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣

• 
  DimiD (@DimiD35089880) reported 33 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  iszi (@iszi_lawrence) reported 45 minutes ago from Reading, England

  @virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.

• 
  Craig (@Rochdale_Cowboy) reported 47 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  Deborah Jessup (@Debbiejojessup) reported 47 minutes ago from Woodley, England

  Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia

• 
  Phil Stacey (@PhilStace20) reported 48 minutes ago from Maidenhead, England

  @virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!

• 
  Paul Collier (@Pablocollier) reported 51 minutes ago from Wokingham, England

  @virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.

• 
  Paul Mackenzie Ross (@pmross) reported 52 minutes ago from Farnborough, England

  Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

• 
  6thdr (@6thDr) reported 52 minutes ago from Wokingham, England

  Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.

• 
  Becky Morrish (@BeckyMorrish13) reported 59 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JFT97 (@Mr_ITellYah) reported 5 minutes ago

  Fk me this #virgin360 box is horrendous. Why the fk did @virginmedia change from the Tivo box that was perfect. I hatr this 360 box, it’s sooooo ****!!!!! 🤬

• 
  Cherry Von Boom (@cherry_ugh) reported 5 minutes ago

  @virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why you’ve been fined 28 million. And the transphobic complaints team? Chefs kiss.

• 
  NewsTongue (@NewsTongueX) reported 10 minutes ago

  🔴 Ofcom fines Virgin Media £28m for blocking customer cancellations Virgin Media breached UK telecoms rules by deliberately dropping calls, transferring customers unnecessarily, and placing them on hold to prevent contract cancellations between January 2022 and September 2024. Ofcom received nearly 2,000 complaints and found the company's retention agents operated under a commission scheme that financially rewarded obstruction. • Fine of £28m — Ofcom's largest ever under consumer protection rules, reduced 30% after Virgin Media admitted fault and agreed to settle • Millions of calls "likely mishandled" during the three-year period

• 
  Glen SWFC B (@growlers6) reported 11 minutes ago

  @virginmedia is the website down?

• 
  Slimfit (@iSlimfit) reported 13 minutes ago

  What’s it with UK 🇬🇧 Neobanks launching Mobile network business? Revolut Mobile: runs on the Vodafone network. Now Monzo Mobile is launching too and will run on the Virgin Media O2 network.

• 
  Lyn Prodger (she/her) (@Prodgey) reported 14 minutes ago

  @virginmedia Have sent countless direct messages. No response of resolution. Once again promised a call this morning that didn’t materialise so I had to call you and you’ve pushed the fix date back yet again.

• 
  Dafydd L Thomas (@thomas2279) reported 15 minutes ago

  @virginmedia My friends experiencing on and off issues with patchy service, poor reliability and ever increasing telecom bills that they are seriously considering cancelling (if they can) and going elsewhere, do better virgin, although my isp is poor as well sometimes and will consider swap

• 
  Charley Northwood (@CharleyNorthwo2) reported 16 minutes ago

  Problem with this is £28M is probably small pocket change to @virginmedia. They will laugh it off and carry on as they have been. What should have happened is a ban on signing up new customers for a period, say 6 months. That might have concentrated their minds a bit.

• 
  Virgin Media News (@VirginMediaNews) reported 17 minutes ago

  The Government is asking its TDs to vote against a Sinn Féin proposal to begin preparations for a United Ireland. The bill, being debated in the Dáil this evening, would require the Government to establish a Citizens' Assembly on Irish unity. Ministers say the proposal is being rushed and that the issue requires a broader, more considered approach. More on Virgin Media PLAY. #VMNews

• 
  magdi abdelhadi (@maegdi) reported 22 minutes ago

  @virginmedia your customer service sucks. do something about it ffs