Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG31, RG5, RG30, RG2 and RG8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Fleet, Reading, Crowthorne, High Wycombe, Bracknell, Camberley, Marlow, Farnborough, Tadley, Maidenhead, Wokingham and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Crowthorne |
Total Blackout | |
| High Wycombe |
Total Blackout | |
| High Wycombe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Will Matthews
(@wmatthew) reported
from
Fleet, England
@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Hipkin
(@Allacesal) reported
@virginmedia Surely everyone is interested in cheaper prices so thats a cop out. I mentioned multiple times about moving house but 30 day option never brought to my attention. Let’s see what @Ofcom say. Out of interest are 30 day contracts rewarded with commission or 18 month only?
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Jacqui Smith
(@JacquiSmith7) reported
@virginmedia for a company supporting the Para olympics - your customer services is 💩💩💩 my 93 year old mothers phone line has been down since Saturday! She relies on this for personal/house alarm all we are told by yourselves to move in or get her a mobile !! Really!!!🤬🤬
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Mama Mooks
(@mama_mooks) reported
Be very, VERY careful when calling @virginmedia with a complaint about their overpriced, unreliable broadband. Chances are they'll sneakily sign you up to a brand new long-term contract & then insist you owe them £240 when you attempt to cancel their lousy service. #scamartists
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DYLN
(@DYLN5k) reported
@virginmedia no errors on my end its u get it together
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Chris Peters
(@cp_bigboy) reported
@virginmedia Is your website down? I tried logging into email & it's having none of it!
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Krush (TheSmokeBreakPodcast)
(@DjKKrush) reported
Hi @virginmedia is there a way I can log a complaint about the service I received yesterday without having to wait in a queue to call you?
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julie donaldson
(@sweetjulz27) reported
@virginmedia why is it taking 9+ weeks to get my own money refunded after I leave but you hound people with non stop texts and emails for equipment returned weeks ago? 🤔breached your own 45 day agreement, why can't it be sent by BACS? cheques are clearly an issue for your team
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Simple Life
(@KH4NS) reported
@virginmedia We are going in circles! This is not Wimbledon you are hitting the ball back to me: I have already tired the other forms of contact. Your telephone service and online support doesn’t help. How am I to be blamed now!!
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Josh
(@verbes444) reported
@virginmedia there arent any outages in my area but ive had this problem for ages now
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Doc Squiffy
(@DocSquiffy) reported
@virginmedia how about reply to the person who is having the issue now ? i dont want a live chat. the reason my compensation wasnt sent was because i had a live chat with you via twitter and it wasnt recorded !