Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG5, RG1, RG6, RG2, RG31 and RG30.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 12/03/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Maidenhead, Fleet, Crowthorne, High Wycombe, Bracknell, Camberley, Marlow, Farnborough, Tadley and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomMaidenhead Internet
United KingdomReading Internet
United KingdomFleet Wi-fi
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia

  • HaiderAlRekabi Haider Al-Rekabi (@HaiderAlRekabi) reported from Reading, England

    @virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!

  • c_s_skinner ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England

    @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

  • tomasquith93 Tom Asquith (@tomasquith93) reported from Twyford, England

    @virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!

  • GamerJamesFM GamerJamesFM (@GamerJamesFM) reported from Bracknell, England

    @virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??

  • lucy_spalton Lucy Spalton (@lucy_spalton) reported from Fleet, England

    @virginmedia Has everything gone down in Fleet? GU51

  • rockyrobin1982 Robin Conway (@rockyrobin1982) reported from Bracknell, England

    Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred

  • jayp171 jayesh Patel (@jayp171) reported from Maidenhead, England

    @virginmedia is there a problem in the Maidenhead area?

  • kirsten_willis Kirsten Willis BEM (@kirsten_willis) reported from Reading, England

    @virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!

  • LisaMarieHeenan Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported from Reading, England

    Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!

  • JurassicGarden Char (@JurassicGarden) reported from Didcot, England

    The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.

  • AlistairNCox Al (@AlistairNCox) reported from Crowmarsh Gifford, England

    @virginmedia do you know how much longer the internet will be down in OX10 8 ??

  • tomasquith93 Tom Asquith (@tomasquith93) reported from Twyford, England

    @virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help

  • fostersbarbie Ang Gray (@fostersbarbie) reported from Wokingham, England

    @virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!

  • StuRobsonFrisby Stuart Robson-Frisby (Ivanti) (@StuRobsonFrisby) reported from Yateley, England

    @virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?

  • Neeknowsbest Kim (@Neeknowsbest) reported from Didcot, England

    @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

  • TaylaWelch Tayla Welch (@TaylaWelch) reported from Maidenhead, England

    Internet is down... @virginmedia what’s going on 😓

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nas_K86 Nas_K (@Nas_K86) reported

    @virginmedia Absolute incompetent staff (Jerome & Daniel),misleading, lying & making false promises! Stuck for another 18 months after repeatedly complaining about poor/no connection! Stuck on 1hr calls between work! Save your MH and stay away from this company! #pathetic

  • CrochetLady15 BethLovesCrochet 🦖🟩⬜️🟪 (@CrochetLady15) reported

    @virginmedia Yes I hope one day I’ll be a size 10, be we all know that isn’t going to happen. I don’t want hope I want the service I am paying for.

  • nmrqip Jonathan Jones 🦆 (@nmrqip) reported

    Every @virginmedia engineer I have dealt with has been competent, efficient, cheerful and polite. They are uniformly lovely people, who are utterly let down by the appalling level of service in customer support.

  • CrAZyCoN5o0 Con (@CrAZyCoN5o0) reported

    So @virginmedia , how come my internet has been off and on, and really slow for the past 4 days? Your phone line robot tells me there’s a “complicated issue”, yet Service Checker tells me all is good? Unless I tell it to look deeper, then I get told there’s work going on…

  • Nas_K86 Nas_K (@Nas_K86) reported

    @virginmedia this complaint has been escalated several times with no resolve..your staff promise to call back and dont! Im paying for a service i am clearly NOT receiving. There needs to be a resolve as i will be escalating this further! #shocking

  • chriisdoogan Chris Doogan (@chriisdoogan) reported

    @virginmedia Yeah it says the issue is with the tv. But it’s actually broadband as well

  • CrochetLady15 BethLovesCrochet 🦖🟩⬜️🟪 (@CrochetLady15) reported

    @virginmedia Allegedly you will turn the internet on at 10am, but then you said you’d do that yesterday and as you didn’t I have no reason to believe you will. It says it won’t fix the tv transmission until the 20th October.

  • ricky_sundar Ricky Sundar (@ricky_sundar) reported

    @virginmedia Error message C133. I want out of this crap. Getting on the phone to immediately cancel this rubbish.

  • ChrisRobs82 Chris Roberts (@ChrisRobs82) reported

    @Stephshonexx @virginmedia Absolute nightmare!! The house has never been so quiet!!

  • nmrqip Jonathan Jones 🦆 (@nmrqip) reported

    @virginmedia Your engineer came on time and was completely wonderful, as they always are. Your basic technology is brilliant. But then you ruin the whole experience with atrocious telephone and web help services. Madness.