Virgin Media Outage Report in Reading, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG1, RG2, RG4, RG6, RG10, RG5, RG30 and RG31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Fleet, Reading, Bracknell, Maidenhead, Farnborough, High Wycombe and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Fleet |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Bracknell |
TV | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.
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Bucksbowler
(@bucksbowler) reported
from
High Wycombe, England
@virginmedia Still having connection issues in High Wycombe
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Alex George
(@woodsa164) reported
from
Wokingham, England
Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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E10 Mess
(@E10__mess) reported
@virginmedia OK so we’re back to square one where Virgin Media don’t care. Who can I make a complaint to because this is disgusting treatment considering my dad was a customer since the days where you were cable & wireless?! Yet as a family, you’re forcing us to pay £300 to get out a contract
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Dear Twattervoid
(@Alex01438918) reported
@russell_kane @virginmedia They don’t seem to have twigged that Twitter chatter about poor service from several celebs, trying to manage Teams calls with 60+ colleagues when services keep dropping out etc… makes a bigger -ve impression than the Infinitely Crap logo and painting everything red.
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Isaac Fellick
(@isaac_fellick) reported
@virginmedia Can you organise a member of your team to be in touch. I need another 18 months on my contract but what I am being quoted is too much. WhatsApp customer service is completely useless
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ANDY P
(@ANDYZIPRITCHARD) reported
@virginmedia I really don't understand. I sorted a new contract BEFORE the old one had expired. And I've never had charges in the 4 years of being with you. These hidden costs are made up and not explained to me anywhere on paperwork or recorded phone call. How do I get refunded!
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Juliette Cannock 🏴🇺🇦
(@Oojoodeboo) reported
@virginmedia I have been whatsapping with you customer service team since 0946 this morning and am getting pretty frustrated. I just want my account cancelled without having to pay you £77. It's not difficult!
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ryan ellitott
(@RyanV7) reported
@virginmedia I have two boxes with the flashing light of death, been on hold for 20 mins (music is awful) is there a quicker way to have replacement boxes sent out?
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Mr T
(@onemistert) reported
A sense of satisfaction in solving a problem created by the @virginmedia 360 box which can only be controlled by their Bluetooth remote. No good when box located in rack. Useless service from Virgin but forum found solution via #OneforAll remote for £14.99. Job done!
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Juliette Cannock 🏴🇺🇦
(@Oojoodeboo) reported
@virginmedia OK, I'll give it a try and get back to you if it doesn't work out
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Caroline
(@carolinecarr139) reported
@virginmedia replaced my router by engineer, sent another in the post. Rang to get pack to send back. You text this morning to tell me you had activated the one being sent back and cut my working one off, currently 45 mins into convo and can't fix it! Useless
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trev 🍀🏴
(@trevshoops) reported
@virginmedia Hi I was wondering if you could help me out I got one of those voip phone adapters to plug into my hub3 router but the hub is upstairs and the phone line is downstairs can you please help me out?