Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Maidenhead, High Wycombe, Reading, Farnborough, Fleet, Camberley, Didcot, and Bracknell.

City	Problem Type	Report Time
Maidenhead	Internet	1 day ago
High Wycombe	Wi-fi	2 days ago
Reading	Internet	2 days ago
Farnborough	Phone	3 days ago
Fleet	TV	6 days ago
Camberley	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Paul Mackenzie Ross (@pmross) reported 10 seconds ago from Farnborough, England

  @Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr

• 
  Deborah Jessup (@Debbiejojessup) reported 6 minutes ago from Woodley, England

  Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia

• 
  Mike Biscoe (@MikeBiscoe1) reported 7 minutes ago from Reading, England

  @GiganetUK @virginmedia 13:25. Down again…

• 
  Bowlesy (@Chateauneuf64) reported 10 minutes ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  Khurram Qayam (@kqbrain) reported 11 minutes ago from Reading, England

  @virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom

• 
  Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported 14 minutes ago from Reading, England

  @virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.

• 
  Craig (@Rochdale_Cowboy) reported 15 minutes ago from Maidenhead, England

  @virginmedia I don't know. You never answer the phone when I call you.

• 
  ⚒ JOHN TURNER ⚒ (@barrowboy78) reported 18 minutes ago from Reading, England

  Anybody having problems with @virginmedia in the Reading area ……..?

• 
  CM40 (@CM40UK) reported 23 minutes ago from Blackwater, England

  @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

• 
  Paul Mackenzie Ross (@pmross) reported 24 minutes ago from Farnborough, England

  Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

• 
  FFR Tweets💥🚀 (@FfrTweets) reported 26 minutes ago from Maidenhead, England

  @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

• 
  derrick mulvana (@nenevall) reported 27 minutes ago from Reading, England

  @virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.

• 
  CM40 (@CM40UK) reported 35 minutes ago from Blackwater, England

  @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

• 
  Mike Biscoe (@MikeBiscoe1) reported 36 minutes ago from Reading, England

  If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

• 
  6thdr (@6thDr) reported 37 minutes ago from Wokingham, England

  Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.

• 
  Sharon Leaver (@leaver_sharon) reported 38 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  Dawn Fabbricatti🇿🇦🇮🇹 (@DawnFabbricatti) reported 52 minutes ago from Reading, England

  @virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.

• 
  faye harland (@fayeharland) reported 53 minutes ago from Reading, England

  @virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.

• 
  Bowlesy (@Chateauneuf64) reported 53 minutes ago from Wokingham, England

  @virginmedia And there you have the extent of VM customer care folks!

• 
  Paul Collier (@Pablocollier) reported 58 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason ferguson (@Jasonrfc90) reported 6 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

• 
  Darren Coomer (@coomerdarren) reported 6 minutes ago

  @NaomiRedman4 @O2 @virginmedia I had this problem I put in my email address & password which I use but it failed so tried again email then clicked forgot password once I reset that and was sent a verification code once I did that I was back in maybe try that.

• 
  ۟ (@carefreeleon) reported 8 minutes ago

  @virginmedia outage in my area

• 
  An Spailpín Fánach (@anspailpin) reported 9 minutes ago

  @38086fd7be4a4e2 So I understand. It'll be interesting to see if they keep that up for the tournament. BTW, do you know if ITV do the dog much with ads? Virgin Media are savage for ads just before rugby games, for instane, and at half time. RTE are bad too, but not as bad. How are ITV?

• 
  Graham Adams (@grimgda62) reported 10 minutes ago

  @gblondon1 @skytv @virginmedia Wait until you get a problem! As I write our VM service has been down for a week with 2 appointments to fix it cancelled by Virgin (not us) thus far. They have rearranged the appointment to Monday 15th - 11 days with no service!

• 
  Jake (@Jake_Mez) reported 16 minutes ago

  @virginmedia @gblondon1 Oh yeah until you’ve been a customer for years and then get charged way more than new customers for the same deal so you either have to threaten to leave to get offered a good deal, or leave and rejoin 🫣

• 
  𝐀𝐥𝐝𝐢 𝐒𝐦𝐚𝐥𝐝𝐢🗨 (@aldismaldi) reported 16 minutes ago

  @virginmedia @gblondon1 Until you get problems with the box and they treat you appallingly!!

• 
  bammo (@garryba66) reported 17 minutes ago

  @CLangley16 @virginmedia Been waiting 6 weeks fed up with loss of issue and the bullshitte when I get trough complained via email and verbal still nothing

• 
  Conor 🇮🇪 (@WFCConor) reported 17 minutes ago

  Internets down all day, plugged the router out 5 times and it still isn’t working, usual service for @virginmedia 🫣

• 
  Rob Jones (@robhjones) reported 18 minutes ago

  @virginmedia I’ve only used iplayer since changing but it’s impossible to watch anything so there’s obviously some connection problem and extremely annoying as its in the evening when we watch