Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG2, RG4, RG6, RG10, RG5, RG30 and RG31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Fleet, Reading, Bracknell, Maidenhead, Farnborough, High Wycombe and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Fleet |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Bracknell |
TV | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia I don't know. You never answer the phone when I call you.
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Aron Gunningham
(@AronGunningham) reported
from
Reading, England
@virginmedia RG6 no service
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☁️ Chris Reddington
(@reddobowen) reported
from
Winnersh, England
@virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?
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Daniel Bonilla
(@danbon1973) reported
from
Wokingham, England
@virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of
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FFR Tweets💥🚀
(@FfrTweets) reported
from
Maidenhead, England
@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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Daniel Evans
(@ChavdogEvans) reported
from
Farnborough, England
@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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⚒ JOHN TURNER ⚒
(@barrowboy78) reported
from
Reading, England
Anybody having problems with @virginmedia in the Reading area ……..?
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Craig
(@Rochdale_Cowboy) reported
from
Reading, England
@virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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martin leonard mufc
(@pud86) reported
@virginmedia Yet again the phone got put down. This isn't acceptable
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Charlie Holt
(@charlessholt) reported
@virginmedia given the significant issues you seem to have getting a consistent connection for your broadband customers, why are you increasing prices by 8%
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Kim Tipling
(@Kym191185) reported
How do I send a complaint @virginmedia without having to sign up to your email? Regarding nuisance calls from yourselves
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Nick Hamer
(@_NickAH) reported
@virginmedia Just tried to cancel my Premier Sports subscription using your text service. The automated text service now things I want to cancel my plan altogether, any chance you could help? 1/2
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theclintox
(@theclintox) reported
@virginmedia I need to change my registered email address, which no longer exists. I can't find a way to speak to a human on your phone number and in can't log in to the portal because password reset requests go to the dead email address. Can you help?
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Matt Hibbert
(@MattHibbert) reported
@MissDLowe @virginmedia We pretty much don’t even bother with the WiFi on our phones anymore it’s that bad
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scully
(@THESKULL1888) reported
@virginmedia Further expand the broadband isn’t working right saying weak security best help would be for someone to help over the phone!!!!!!
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̉̉Ja©ĸø
(@gamingjackeire) reported
@EasyWithAces Replace the Virgin Media hub with a Mesh Wifi system altogether and put the VM hub into Modem mode. I had multiple issues with that hub but resolved all using Mesh System as the router.
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dave Sanderson
(@WolfMan53023656) reported
@virginmedia Can you ask a customer relations advisor to call me please iv been on hold over an hour trying to get through to disconnections.. clearly alot of calls about the same issue..my services in no way have been upgraded I get exactly the same now as when.i agreed my last contract..
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Jay Émme, BA (Hons), MA (Dist)
(@cosmicgirlie) reported
@virginmedia This just takes me back to WiFi fixes. I'm not trying to fix the WiFi, I'm trying to get a decent connection, via ethernet cables, with good stable speeds.