Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG31, RG5, RG30, RG8 and RG4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 11/19/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Crowthorne, High Wycombe, Bracknell, Reading, Camberley, Marlow, Farnborough, Fleet, Tadley, Maidenhead, Wokingham and Yateley.

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City Problem Type Report Time
United KingdomCrowthorne Total Blackout
United KingdomHigh Wycombe Total Blackout
United KingdomHigh Wycombe Internet
United KingdomBracknell Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • CRJG_ Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported from Bracknell, England

    Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

  • DimiD35089880 DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

  • arintsie A Rintsie (@arintsie) reported from Marlow Bottom, England

    @virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out

  • K74Marti Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

  • woodyturts Alex Turton (@woodyturts) reported from Farnborough, England

    @virginmedia service down in GU14?

  • leaver_sharon Sharon Leaver (@leaver_sharon) reported from Bracknell, England

    @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

  • arintsie A Rintsie (@arintsie) reported from Marlow Bottom, England

    @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

  • DimiD35089880 DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

  • TheBadgerG Thom Gibbons (@TheBadgerG) reported from Farnborough, England

    @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

  • BeckyMorrish13 Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

  • andburd Andrew Burdett (@andburd) reported from Maidenhead, England

    Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

  • Geordiesbird Alyson Leitch (@Geordiesbird) reported from Wokingham, England

    @virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

  • MikeBiscoe1 Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    @GiganetUK @virginmedia 13:25. Down again…

  • robmcewan1966 Rob McEwan (@robmcewan1966) reported from Finchampstead, England

    @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

  • CM40UK CM40 (@CM40UK) reported from Blackwater, England

    @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

  • TimSBourne Tim Bourne (@TimSBourne) reported from Wokingham, England

    @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CATBOO4k luke ・*+˚✧ (@CATBOO4k) reported

    i rlly hope i can watch ranboo’s subathon, virgin media is being BAD recently

  • m19annie Annie (@m19annie) reported

    @virginmedia I have and it says the hub is fine. I have changed position of the hub multiple times but it makes no difference. Even up graded to intelligent wifi and a pod but in makes difference. The only way you don't lose connection is being wired to the hub! I had no issues with hub 3!

  • tonyperry2011 Tony Perry (@tonyperry2011) reported

    @virginmedia yet again poor service. Agreed a package change before my existing agreement had finished, then receive confirmation with incorrect package and price. Now bill come through £60 extra.. not happy please can I be contacted to discuss.

  • JohnnyDude1983 🦔🦊Johnny1983 🦝🐱 #VirginmediaCustomer (@JohnnyDude1983) reported

    @virginmedia Hi. Is their a fix date for the known issue with multiple recordings on v6 boxes 🤔. I've had a few work orders raised since 10th March. Aswell as a complaint. Your 2nd line team, Cms team, IT team have all tried fixing the known fault 🙁. It's now with back office.

  • TomFerris97 Tom Ferris (@TomFerris97) reported

    @virginmedia the last week the Internet service has been poor. Struggles to even to play YouTube videos without buffering, resetting the router works briefly then it reverts back to being dire again. Your service is a waste of money.

  • unclehohoho Uncle Ho (@unclehohoho) reported

    @virginmedia Service Status checker states.. "Fix estimate: 17 April 23:50" Eh? No sooner? What is the issue in my area, please?

  • potato0fdeath 🥔☠️ (@potato0fdeath) reported

    @virginmedia I had a text. 3 of them in fact. All saying the same thing. I waited for someone to collect and no one came. Then I was threatened with a £40 charge if I didn’t return it, even though I’d arranged a collection. Your proposed solution is indeed quicker and easier - for you.

  • Andy_Peacock 𝙋𝙆 (@Andy_Peacock) reported

    Hey @virginmedia is the Internet down in Hertfordshire. People from Watford have stopped tweeting all of a sudden?!

  • Liafreytre Tre (@Liafreytre) reported

    @virginmedia Thanks. Tho when I call I have to 20 questions about security and now im just expected to email all this to a total stranger. I still don’t understand why this issue cannot be resolved over the phone. God is more contactable at this point.

  • gstarx1326 Rachael (@gstarx1326) reported

    @virginmedia Yes it's my friend having the issue. It was installed to the wrong house which he found out on the day he moved. Then once that was sorted he still couldn't get any WiFi or TV but it was apparently sorted on your side which obviously it wasn't as we could see it on our side