Virgin Media outages and service status in Reading, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Reading come from postal codes RG1 , RG6 , RG2 , RG5 , RG31 , RG7 , RG30 and RG4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Maidenhead, Reading, Farnborough, Marlow, Bracknell, Didcot, Camberley, High Wycombe, Tadley, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead
|
Internet | 18 hours ago |
|
Reading
|
Internet | 1 day ago |
|
Reading
|
Internet | 1 day ago |
|
Reading
|
Internet | 2 days ago |
|
Reading
|
Internet | 2 days ago |
|
Reading
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
-
Matthew Porter (@MatthewPorter89) reported from Bracknell, England@virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.
-
aamer habib (@aamer74) reported from Maidenhead, England@virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service
-
Becky Morrish (@BeckyMorrish13) reported from Camberley, EnglandUrgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
-
Julian Hull (@JulianHull) reported from Farnborough, England@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
-
Chris Scoffield (@chrisscoff) reported from Bracknell, England@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
-
pamela brown (@pamelab74027553) reported from Bracknell, EnglandYaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊
-
Martin Compton (@mecompton74) reported from Maidenhead, England@virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!
-
Deborah (@debsw18) reported from Hook, England@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
-
sarahgtaylor (@sarahgtaylor) reported from Hurley, EnglandVirgin mobile customer service is laughable. Can only use online chat if you want to buy something. #virgin #virginmedia #customerserviceorcustomercontol
-
David Bruton (@OutdoorDaveGB) reported from Reading, England@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
-
Matthew Porter (@MatthewPorter89) reported from Bracknell, EnglandRidiculous, poor service @virginmedia
-
Josh Gilpin (@JoshGilpin) reported from Reading, England@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
-
Martin Compton (@mecompton74) reported from Maidenhead, EnglandCan not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful
-
Martin Rowan (@martinrowan) reported from Wokingham, England@dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.
-
Pepetideo (@pepetideo) reported from Didcot, EnglandAfter waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.
-
Ed Vokes-Mclean (@EJVMcLean) reported from Farnborough, England@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
-
Happyh1983 (@HappyH1983) reported from Reading, EnglandWhen you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
-
Chobe Clarke (@BRYCECHOBE) reported from Wokingham, England@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
-
James Milward (@Jimbwlah) reported from Farnborough, England@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
-
Jane (@i96jms) reported from Fleet, England@virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Luke Wilkins (@CMMLuke) reported@virginmedia Hey, is the virgin media Internet fully down or is it just mine?
-
Istanbul (@Minilegobatman) reported@virginmedia I’ve been given a router twice and I’ve till had the same problem. The first one was sparking so had to remove straight away as well a loss of signal many times during the day / night. The replacement is also having loss of signal constantly.
-
Mark Finnegan (@finnegan339) reportedI don't care how much Virgin Media push this show I will never watch that **** Ivan Yates. Find someone who knows about sport and isn's a professional waste man and come back to me.
-
VF Group LTD (@VfgroupltdInfo) reported@virginmedia Hi. We have very poor internet!!!! We have written emails every day no response, i have called every day no response. It’s been two week now 😕 Hello Virgin anyone out there?????
-
Catherine Leonard (@cat_bay) reported@virginmedia Could you please request someone call me so that I can complain? I have tried and failed to do this via your phone line. Apparently the complaint I spent time giving to your rep has been closed even though it hasn’t been resolved
-
Nancy Windsor 🇬🇧 (@NancyWindsorUK) reported@virginmedia is internet down in the Derby area?
-
HoggGoblin (@HoggGoblin) reported@AndyGrove14 @virginmedia Same here. Tried everything. Assumed it was an issue with my connection but perhaps not.
-
adele lewis (@adele82lewis) reported@virginmedia It is a billing enquiry however I am now thinking of disconnecting with yourselves due to the poor customer service and extreme price increase can someone private msg me please so I get this sorted ASAP
-
✨princess jayne ✨ (@dad_ayy) reported@virginmedia is there a way i can live chat with an agent from virgin media? being having issues for over a week WIRED connection.
-
Lee (@leedumble) reported from Avonmouth, England@virginmedia Stay connected what a joke on demand still not working i player Netflix Amazon prime all not working WiFi **** and you won’t answer your phone joke