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Virgin Media

Virgin Media outages and service status in Reading, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 16, 11:04 PM GMT+1.
  • 47% Internet (47%)
  • 29% Wi-fi (29%)
  • 12% TV (12%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Reading come from postal codes RG1 and RG6 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, High Wycombe, Yateley, Fleet, Maidenhead, Farnborough, Camberley, Didcot, and Bracknell.

CityProblem TypeReport Time
Reading Internet 2 days ago
High Wycombe Internet 3 days ago
Yateley Total Blackout 4 days ago
Fleet Internet 5 days ago
Maidenhead Internet 7 days ago
High Wycombe Wi-fi 8 days ago

Nearby cities with recent reports

High Wycombe

1 recent signals

3 days ago
Yateley

1 recent signals

4 days ago
Fleet

1 recent signals

5 days ago
Maidenhead

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • AndyBarr79
    Andy Barr ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ (@AndyBarr79) reported from Reading, England

    @virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

  • vikingmarta89
    Marta (@vikingmarta89) reported from Reading, England

    @virginmedia why since Monday is so bad signal in Reading West ? Iโ€™m not able to work !

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Nope. Thereโ€™s โ€œnothing wrongโ€ with the broadband according to the status page. Never is. Itโ€™s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

  • TheBadgerG
    Thom Gibbons (@TheBadgerG) reported from Farnborough, England

    @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

  • ChavdogEvans
    Daniel Evans (@ChavdogEvans) reported from Farnborough, England

    @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

  • danbon1973
    Daniel Bonilla (@danbon1973) reported from Wokingham, England

    @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

  • LesleeRBarron
    ๐—Ÿ๐—ฒ๐˜€๐—น๐—ฒ๐—ฒ ๐—•๐—ฎ๐—ฟ๐—ฟ๐—ผ๐—ป ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿ‡บ๐Ÿ‡ฆ ๐Ÿƒ๐Ÿ’š๐Ÿƒ (@LesleeRBarron) reported from Reading, England

    Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I donโ€™t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert

  • gareth5274
    gareth moore (@gareth5274) reported from Maidenhead, England

    @virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.

  • DamienPSmith
    ๐““ ๐“ช ๐“ถ ๐“ฒ ๐“ฎ ๐“ท (@DamienPSmith) reported from Bracknell, England

    @virginmedia how soon before that issue is resolved? Iโ€™m in the RG12 area? Trying to work from home

  • Goldy73
    GoldyMcGoldface (@Goldy73) reported from Farnborough, England

    @virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia Upgraded to volt500 from 350 and speed havenโ€™t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years

  • LesleeRBarron
    ๐—Ÿ๐—ฒ๐˜€๐—น๐—ฒ๐—ฒ ๐—•๐—ฎ๐—ฟ๐—ฟ๐—ผ๐—ป ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿ‡บ๐Ÿ‡ฆ ๐Ÿƒ๐Ÿ’š๐Ÿƒ (@LesleeRBarron) reported from Reading, England

    @virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I donโ€™t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963

  • PhilipFurlong2
    Philip Furlong (@PhilipFurlong2) reported from Wokingham, England

    @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • Chateauneuf64
    Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia And there you have the extent of VM customer care folks!

  • HamiltonNashHR
    Jim Moore (@HamiltonNashHR) reported from Winnersh, England

    So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages weโ€™ve ever had. Why am I paying for this? ๐Ÿ˜ก

  • CRJG_
    Cameron๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@CRJG_) reported from Bracknell, England

    Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies Iโ€™m pretty much ready to just close my account

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

  • TimSBourne
    Tim Bourne (@TimSBourne) reported from Wokingham, England

    @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CyberRebel4
    @CyberRebel (@CyberRebel4) reported

    @virginmedia Where have all my recordings gone?! Absolutely nothing there, no planned recordings 0% I paid for a month's service and have nothing having returned from holiday!!

  • shadd4p
    Jackson (@shadd4p) reported

    @Kirsty_x85 @virginmedia it's just a leaflet you retard.

  • alanmonolith
    A.Monolith @alanmonolith@bsky.social (@alanmonolith) reported

    @virginmedia the update time for the ML6 outage remains at 22:06 tonight since the first minute of it being off. Is this just a random time , feels unlikely due to working hours and worry that itโ€™ll drag to tomorrow. Please can I have an update that isnโ€™t check the checker?

  • Hughes_is_great
    Hughes #cans (@Hughes_is_great) reported

    @adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    @virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! ๐Ÿ˜ก

  • sharlewis58
    Shar ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@sharlewis58) reported

    @SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills

  • SU__Crypto
    S.U (@SU__Crypto) reported

    @HayekAndChips @virginmedia @MartinSLewis Can never sign in also to Virgin. Absolute BS. Same ordeal I had. ยฃ70 package, contract finished, ยฃ230 it went to. Cancelled. Then got it for ยฃ72.

  • untzy
    UnTzY ๐Ÿšถ๐Ÿป (@untzy) reported

    @HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.

  • RorschachSlays
    Rorschach Slays๐Ÿ‡ธ๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฌ๐Ÿ‡ง (@RorschachSlays) reported

    @RETeacher11 @virginmedia Switch to CityFibre, if you can. I finally got rid of VM after 15 years of bullshit. Price increases, shocking customer service, appalling tech support. Been with CF for 2 years now. I don't even have a reason to contact them - rock-solid and reliable 24/7.

  • Houstie1886
    MrsHoustie๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Houstie1886) reported

    @virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.