Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG5, RG31, RG2 and RG30.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 11/26/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Fleet, Crowthorne, High Wycombe, Bracknell, Camberley, Marlow, Farnborough, Tadley, Maidenhead, Wokingham and Yateley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomFleet Wi-fi
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomCrowthorne Total Blackout
United KingdomHigh Wycombe Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • SpaWellbeing Spa Wellbeing (@SpaWellbeing) reported from Wokingham, England

    What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?

  • HollySquirrel Kim Marie Pike (@HollySquirrel) reported from Didcot, England

    @virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.

  • samtomkins samtomkins (@samtomkins) reported from Henley-on-Thames, England

    @virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • chopper2fit ruthless (@chopper2fit) reported from Bracknell, England

    @virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Down again! Your service is a shambles at the moment

  • boffbowsh Paul Bowsher (@boffbowsh) reported from Wokingham, England

    Virgin Media down again today. Getting increasingly tempted by FTTPoD.

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?

  • Elobeid82Sausan SassyElo (@Elobeid82Sausan) reported from High Wycombe, England

    @virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.

  • c_s_skinner ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England

    @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

  • bmm1979 Becky (@bmm1979) reported from Reading, England

    @virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...

  • HollySquirrel Kim Marie Pike (@HollySquirrel) reported from Didcot, England

    @virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2

  • kirsten_willis Kirsten Willis BEM (@kirsten_willis) reported from Reading, England

    @virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!

  • AlistairNCox Al (@AlistairNCox) reported from Crowmarsh Gifford, England

    @virginmedia do you know how much longer the internet will be down in OX10 8 ??

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dagger66495964 Dagger (@Dagger66495964) reported

    @virginmedia When I attempt to login using the virgin media UK login button it always times out the request

  • RWillows Ryan (@RWillows) reported

    @virginmedia Unfortunately, this always remains the case of endless cycle through poor Customer Service or Sales Agents. Never resolves what I would expect to be a smooth negotation of a new contract..

  • hussein19rakim Rakim (@hussein19rakim) reported

    @virginmedia @jayg2910 Hello @virginmedia - is there a problem with your service in SE9? No TV, no Broadband connection. I was meant to work from home. Please update.

  • janekleimunt Jane 🌻💛💙✨♥️🤣😀 love laugh be happy✨ (@janekleimunt) reported

    @virginmedia If appears if I take it to court then possible. It’s rather stupid I understand data protection but I’m the named executor and administrator and I’m his daughter who made the calls out that day from his landline! Ridiculous tbh.

  • DueMan456 Mike Mordue (@DueMan456) reported

    @virginmedia Yeah the letter stated a 0800 number ti call which I did and I was told that the price rise wouldn't affect Me so I couldn't cancel my contract

  • elizabethhook5 Liz Hook (@elizabethhook5) reported

    @virginmedia I'm going to try calling again in half an hour, is there a direct number for customer services?

  • Misguid3dGh0st_ Alex 皿 (@Misguid3dGh0st_) reported

    Sick to death of @virginmedia worst company to deal with!!! I’ve been over charged for 4 months now, I’ve chased them countless times but doesn’t seem like anyone that works there knows how to use a PC?! It’s a joke 🤬 would not recommend, wifi **** too

  • annamazz Anna Maslowicz (@annamazz) reported

    Have my disconnection date from @virginmedia confirmed ... so relieved! Absolute worst customer service ever. Happy to take your money but not give it back easily!!!

  • RamnPerales1 Ramón Perales (@RamnPerales1) reported

    @virginmedia broadband not working since about 3 hours ago and can't report issue on app or website. Please fix issues!

  • maxine_smyth Maxine Smyth (@maxine_smyth) reported

    @RTEplayer Chance would be a fine thing !!! .. Trying to watch from Donegal and it's constantly buffering.. Useless. Same issue with the beyond atrocious #virginmedia player..