Virgin Media outages and service status in Reading, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Reading, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 15, 1:51 PM GMT+1.
- Internet (74%)
- Total Blackout (6%)
- Wi-fi (6%)
- TV (6%)
- Phone (6%)
The latest reports from users having issues in Reading come from postal codes RG1 , RG6 , RG31 , RG2 and RG30 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Camberley, Maidenhead, Farnborough, High Wycombe, Tadley, Henley on Thames, Bracknell, Didcot, Wokingham, Yateley, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 19 hours ago |
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Internet | 2 days ago |
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Phone | 2 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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A Rintsie (@arintsie) reported from Marlow Bottom, England@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
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Tom (@Tom38971529) reported from Wokingham, England@virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back
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A Rintsie (@arintsie) reported from Marlow Bottom, England@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
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Daniel Bonilla (@danbon1973) reported from Wokingham, England@virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!
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Caryn Sinclair (@ce141974) reported from Maidenhead, England@virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!
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Alex Bennell (@ABennell4709) reported from Twyford, England@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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Bowlesy (@Chateauneuf64) reported from Wokingham, EnglandReally hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?
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Phil Stacey (@PhilStace20) reported from Maidenhead, England@virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis
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Deborah Jessup (@Debbiejojessup) reported from Woodley, EnglandTrying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia
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Paul Austin (@BagshotTwit) reported from Camberley, England@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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FFR Tweets💥🚀 (@FfrTweets) reported from Maidenhead, England@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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Daniel Evans (@ChavdogEvans) reported from Farnborough, England@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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Carol Rothwell (@CarolRothy) reported from Wokingham, England@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
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gareth moore (@gareth5274) reported from Maidenhead, England@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
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shaun harley (@shaun1968) reported from Didcot, England@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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gonzo (@pears0) reported from Camberley, England@virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?
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Nattytude (@nattytude) reported from Fleet, England@virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Debzy G 🦅🐦⬛🦉 (@brummiedebz) reported@virginmedia @HopeForTo There are people from various areas of the UK telling you that they have a WiFi outage at the same time Service checker confirms it for those who’ve told you. Which means it’s not an equipment issue. It’s a Virgin Media national issue and yet no announcement on here
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Colin Smith (@smithco76) reported@MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads
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Mike Duggan (@mikepduggan) reported@MikeNewman68011 @Caolan_Scully Also, why does nobody jump up and down about the games in Virgin Media Park vs Edinburgh and the Dragons last year. Or the planned ones this year.
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Temporary Location (@TemporaryLocat1) reported@virginmedia On the virgin media app it says it would be fixed by 17.07 which was over 20 minutes ago and it’s still down, where are the updates on what the problem is and how it will be fixed?
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Mark Ford (@Markford64LUFC) reported@virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.
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citizen_first (@citizen_first25) reported@virginmedia @ThatsTVOfficial please explain why you have removed your service from virgin please
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FPL Gazza (@Gazza_FPL) reported@virginmedia who can help with an issue. Over 4 weeks since signed up but still no resolution to issue regarding unable to sign in to account. Also complaint number C-1007267370 pending. IT number PO1361386. #VirginMedia
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The Loneliness (@Loumandrights) reportedWhy does @virginmedia suck so bad? I'm so sick of this network.
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Becky (@Becky_Batch) reportedDealing with @virginmedia A Modern Day Horror Story May 4th: Engineer turns up to resolve a cable issue CAUSED by Virgin. ‘It’s a two person job, we will have to rearrange.’ May 21st: Waited in from 8-1pm, get a message at 1.30pm to say no one coming today
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Steve_Wright (@SteveWright58) reported@virginmedia Why has everything just gone down?