Virgin Media Outage Report in Reading, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG7, RG4, RG2, RG10 and RG5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Camberley, Reading, Maidenhead, Fleet, Bracknell, High Wycombe and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Wi-fi | |
| Camberley |
Total Blackout | |
| Camberley |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Maidenhead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!
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Peter *****
(@hoarp001) reported
from
Fleet, England
@virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Daniel Evans
(@ChavdogEvans) reported
from
Farnborough, England
@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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⚒ JOHN TURNER ⚒
(@barrowboy78) reported
from
Reading, England
Anybody having problems with @virginmedia in the Reading area ……..?
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.
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Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia I don't know. You never answer the phone when I call you.
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Vito Serafino
(@vserafino19) reported
from
Farnborough, England
@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
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Ems
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
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Callum Penny
(@callum_penny) reported
from
Fleet, England
@virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom
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Paul Collier
(@Pablocollier) reported
from
Wokingham, England
@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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FFR Tweets💥🚀
(@FfrTweets) reported
from
Maidenhead, England
@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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Carol Rothwell
(@CarolRothy) reported
from
Wokingham, England
@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mel
(@Melberryy) reported
@virginmedia why has your Internet been utterly appalling over the last two days in East London? Csnt do anything and using up all my mobile data now, expected fix just keeps getting moved further away
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michael
(@michaelliu_13) reported
@virginmedia This is the 3rd time the internet service has cut off. Currently down right now
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Jordan Hickson
(@Hickson93) reported
@virginmedia why are we paying for a service which you aren’t providing? Our wifi isn’t connecting to anything! Not to mention problems with our hub
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♜ Coco - #HelpUsHelpPixie #EveryPennyCounts
(@PrimmyP) reported
So far, 90 minutes to retrieve a username and password, spoken to someone on the phone who hung up, endless web chats and @virginmedia still haven’t sorted the problem!!
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Walt
(@KilledByArsenal) reported
@ajb1975 @virginmedia I think virgin media is down rn
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Garry
(@Garry46010321) reported
@virginmedia 50 mins on phone, then you hang up,are you serious, no internet, phone or tv, all day, you are a joke and I am moving raging, oh and keep your generic apology
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Dan Hallas
(@DanHallas) reported
@virginmedia It seems my 5Gz band on my Hub3 has decided to just stop working… I’ve reset it, restarted it etc.. but it only a temporary fix. Any ideas?
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Mo Nazam
(@monazamguitar) reported
@virginmedia How will that help?
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...
(@GrantRfc89) reported
@mmcvickers @Virgin Are you using the virgin media supplied superhub? If so I recommend purchasing a decent router of your own as that is the only thing that resolved my poor quality of service.
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John Kingscott
(@JohnKingscott) reported
@itsaWildCATH @virginmedia Ah, interesting cheers. I maintain most people are ok waiting, it's this information black out that is so unnecessary. Is 5 odd days of no connectivity a normal occurrence? I don't think I've ever had an issue like this before!