Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG5, RG6, RG2, RG31 and RG30.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Maidenhead, Fleet, Crowthorne, High Wycombe, Bracknell, Camberley, Marlow, Tadley and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Farnborough |
Phone | |
| Reading |
Internet | |
| Maidenhead |
Internet | |
| Reading |
Internet | |
| Fleet |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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Chris C
(@a3racer) reported
from
Wokingham, England
@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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gareth moore
(@gareth5274) reported
from
Maidenhead, England
@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Fuller
(@samuk29) reported
@virginmedia Also I have submitted in a complaint form my written end of contract statement as this seems to be the only form of contact I can make apart from Twitter. My DD will be cancelled before the new contract date starts as I do not wish to continue. #ripoff #inaglobalpandamic
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Nev Dean
(@rednev2005) reported
@Em__I__Am @virginmedia We have rebooted hub & still struggling to get broadband. They are fixing an issue with tv in the area and as always that impacts our broadband.
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Thomas Lydon
(@thomaslydon) reported
@virginmedia Hi there, I have been unable to register for a My Virgin Media account since taking out broadband with you recently, I think it is because I used to have TV with you but cancelled my account - can you help please?
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.
(@SirBradderz) reported
@virginmedia No faults or issues red light on permentley Connection is terrible receiving average 3/8mbps when we pay for 100mb. It states it should be placed upright and in a cool spot, which it is. I work from home and cannot work at all because of these issues
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Em
(@sharonkatema) reported
@virginmedia below is a snapshot of the service interruptions I’ve had all day as your customer. Everyday I face these issues and have to hold at least 2hours to report a fault! 1004 - 1010 1012 - 1016 1105 - 1112 1303 - 1308 1404 - 1416 1510 - 1512 1516 - 1523 1545 - 1558
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kellie simpson
(@simpson_kellie) reported
@virginmedia are absolutely shocking, never no Internet. Time to cancel i think!!!
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Deyawn😮😴
(@Deyawn4) reported
@virginmedia Ive been waiting on the phone to talk to technical team for the past 45 minutes, listening to s**t music, for god sake my internet is down. Someone help
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Slimming World Recipes UK
(@SlimmingWorldR1) reported
A call from @virginmedia and eventually had to hang up, despite saying several times “I’m leaving for work now I can’t speak” she kept banging on and on. Never had that with @SkyUK
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Matthew Markey
(@Matthewmarkey) reported
@virginmedia Your T&C is a complete con and not customer friendly at all. It's a clear ploy to drain the last bit of money out of a customer. What a great way to completely sour the experience for me and ensure I never want to use Virgin again.
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kellie simpson
(@simpson_kellie) reported
@virginmedia is shocking for tge Internet and you can't even speak to anyone. Time to cancel I think!!!