Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG2, RG10, RG31, RG4, RG6, RG5 and RG30.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 02/18/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Fleet, Reading, Bracknell, Maidenhead, Camberley, Farnborough, High Wycombe and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomFleet Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomBracknell TV
United KingdomReading Internet
United KingdomMaidenhead Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • boffbowsh Paul Bowsher (@boffbowsh) reported from Wokingham, England

    Virgin Media down again today. Getting increasingly tempted by FTTPoD.

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • terrygparrott TGP (@terrygparrott) reported from Farnborough, England

    @virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!

  • SpaWellbeing Spa Wellbeing (@SpaWellbeing) reported from Wokingham, England

    What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?

  • chopper2fit ruthless (@chopper2fit) reported from Bracknell, England

    @virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment

  • Elobeid82Sausan SassyElo (@Elobeid82Sausan) reported from High Wycombe, England

    @virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.

  • samtomkins samtomkins (@samtomkins) reported from Henley-on-Thames, England

    @virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia I texted that number yesterday at 1840 and never got a reply

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Down again! Your service is a shambles at the moment

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • terrygparrott TGP (@terrygparrott) reported from Farnborough, England

    @virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!

  • westy_1966 JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️ (@westy_1966) reported from Camberley, England

    @virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected

  • bmm1979 Becky (@bmm1979) reported from Reading, England

    @virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem

  • HollySquirrel Kim Marie Pike (@HollySquirrel) reported from Didcot, England

    @virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working

  • rfc_1871 Marvellous Meite 🇨🇮 (@rfc_1871) reported from Reading, England

    @virginmedia get your shit together ffs

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dixiedeano7 Dean Booth (@dixiedeano7) reported

    @virginmedia how much notice do I have to give to cancel my subscription?

  • cosmicgirlie Jay Émme, BA (Hons), MA (Dist) (@cosmicgirlie) reported

    @virginmedia No problem. So, with that link it talks about WiFi. But we're not using WiFi; we're on ethernet cables which were fine last week. Nothing has changed re. cables.

  • David36893765 David (@David36893765) reported

    @virginmedia 2 days 5 hours online chats then turns off 8pmboth no answer.waiting again problem last payment before full amount but you add £3.00 to final payment taking on january 20th before march increase of course bit sly from £39 to 42.03 then £52 want new contract please

  • clairoconnor39 Clair O'Connor (@clairoconnor39) reported

    @virginmedia Yes but guaranteed every year I jump through hoops to agree a price then 6 months later u change it! How is this ok? Iv been a customer for 20 yrs

  • cosmicgirlie Jay Émme, BA (Hons), MA (Dist) (@cosmicgirlie) reported

    @virginmedia Rebooting the hub makes no difference; the lights on the hub also show as normal, they don't change at all. The service fluctuates for the rest of the day, with another significant spike at some point in the evening. Then the next morning, it's running fine. Rinse, repeat.

  • stephendball Stephen Ball (@stephendball) reported from Camberwell, England

    @virginmedia @nikkijcar Answer me for god sake! Do you think maybe when your existing customers are using your “moving home” service they might be busy oh I don’t know... moving home? So don’t have time to wait around for your engineer 90 minutes after their appointment?

  • RaymondtheRadar Ray (@RaymondtheRadar) reported

    @virginmedia Rang Virgin Media about my latest bill and to get a possible new contract sorted, spoke to someone who said, will see what he can do, put me back on hold for nearly 30 mins and didn’t come back to me! I have just hung up!!! Awful service!!!

  • Neal_Cavs Neal Cavanagh (@Neal_Cavs) reported

    @virginmedia What I do have from you works great! no issue there, but take Wifi- I have had to buy an Asus AC router to support my home as your router doesn't support more than a couple of dozen devices reliably, I'm talking home automation gear taking the count of devices up to 40

  • Suni_H Sunita (@Suni_H) reported

    @virginmedia Aaargh. I just waited on hold for an hour to then be cut off. How is this a service that you are yet again hiking up the prices on?

  • JessieLauren19 Kay Kaye 💙 (@JessieLauren19) reported

    @virginmedia Days & days of waiting on phone to actually get through to India to go round in circles, how do I get to talk to someone in UK an engineer who will maybe understand the problem, possible faulty router?