Virgin Media

Virgin Media Outage Report in Reading, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Reading come from postal codes RG31, RG10, RG1, RG30, RG41, RG7 and RG6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 01/24/2026 17:40

January 24: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Didcot, Reading, Camberley, High Wycombe, Bracknell, Farnborough, Fleet and Maidenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomDidcot Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading TV
United KingdomReading Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • barrowboy78 ⚒ JOHN TURNER ⚒ (@barrowboy78) reported from Reading, England

    Anybody having problems with @virginmedia in the Reading area ……..?

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    @virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom

  • pears0 gonzo (@pears0) reported from Camberley, England

    @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

  • MikeBiscoe1 Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

  • ChavdogEvans Daniel Evans (@ChavdogEvans) reported from Farnborough, England

    @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

  • reddobowen ☁️ Chris Reddington (@reddobowen) reported from Winnersh, England

    @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

  • shaun1968 shaun harley (@shaun1968) reported from Didcot, England

    @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

  • AronGunningham Aron Gunningham (@AronGunningham) reported from Reading, England

    @virginmedia RG6 no service

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Broadband down in OX11 area.

  • FfrTweets FFR Tweets💥🚀 (@FfrTweets) reported from Maidenhead, England

    @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.

  • MikeBiscoe1 Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

  • danbon1973 Daniel Bonilla (@danbon1973) reported from Wokingham, England

    @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!

  • pears0 gonzo (@pears0) reported from Camberley, England

    @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia I don't know. You never answer the phone when I call you.

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Reading, England

    @virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GullyOnline George Panteli (@GullyOnline) reported

    @virginmedia Why are you asking questions you know the answer to? if there wasn't a fault I wouldn't be tweeting you to rectify. And you telling me you're working on fixing an issue don't help with the issue if your own website doesn't match the information you are sending out So you tell me

  • rita_capaldo Rita capaldo (@rita_capaldo) reported from Camden Town, England

    @virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?

  • Leash105 Leash (@Leash105) reported

    @virginmedia why do you have your customer service number "busy" 🤔

  • alexdwhittaker Alex Whittaker (@alexdwhittaker) reported

    @lorenzowood @virginmedia Exactly - we would be told there was no record of a service outage and then be told that it was affecting our whole neighbourhood - often in the space of the same conversation - eventually we just gave up, which I’m now reassured was clearly the right decisions

  • PLucas87 Paul Lucas (@PLucas87) reported

    @virginmedia If I move home, cancelling my existing contract. Will I be a new customer and therefore open to new customer offers at the new property? Thanks

  • timbo_g08 Tim G (@timbo_g08) reported

    @virginmedia To discuss intermittent broadband quality the last year. Erratic behaviour of super hub the last year. Unjustified price rise you are wishing to implement during these difficult times. And now the fact I want to cancel my contract and am moving anyway

  • Sn68K SNG101 (@Sn68K) reported

    @virginmedia @NorthfieldsHome @WENeighbours Patchy internet in London W13 area last few days. Calling 150 states will be sorted by 1020am but no day stated? Kids are having drop outs during home schooling. It’s stated as a service issue. When will this be resolved please?!

  • chloewhitelaw2 ChloeCatherine (@chloewhitelaw2) reported

    @virginmedia never known anything more stressful than trying to leave virgin media🤯

  • Matt_NFFC1 Matt (@Matt_NFFC1) reported

    @virginmedia No service issues in my area

  • nophilter400 Phil (@nophilter400) reported

    @virginmedia Trying to get through on your call centre. Abysmal service. 40min wait, agent claims he can't hear me. Back on hold for 15mins, then line goes dead. Second agent claims I have called the wrong dept, needs to transfer. Can you leave online?