Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Yateley, Fleet, Maidenhead, High Wycombe, Reading, Farnborough, Camberley, Didcot, and Bracknell.

City	Problem Type	Report Time
Yateley	Total Blackout	12 hours ago
Fleet	Internet	1 day ago
Maidenhead	Internet	3 days ago
High Wycombe	Wi-fi	5 days ago
Reading	Internet	5 days ago
Farnborough	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Carol Rothwell (@CarolRothy) reported 7 minutes ago from Wokingham, England

  @virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific

• 
  A Rintsie (@arintsie) reported 20 minutes ago from Marlow Bottom, England

  @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

• 
  Ems (@EmsAlice) reported 22 minutes ago from Bracknell, England

  @virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?

• 
  Mike Biscoe (@MikeBiscoe1) reported 24 minutes ago from Reading, England

  @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

• 
  𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️‍🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported 28 minutes ago from Reading, England

  Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 31 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  Peter ***** (@hoarp001) reported 36 minutes ago from Fleet, England

  @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

• 
  FFR Tweets💥🚀 (@FfrTweets) reported 36 minutes ago from Maidenhead, England

  @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

• 
  Razvan Neacsu (@RNeacsu) reported 39 minutes ago from Didcot, England

  @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

• 
  CM40 (@CM40UK) reported 42 minutes ago from Blackwater, England

  @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

• 
  Julian Hull (@JulianHull) reported 42 minutes ago from Farnborough, England

  @virginmedia having problems with internet in GU14. Will this be resolved soon

• 
  Alex Turton (@woodyturts) reported 42 minutes ago from Farnborough, England

  @virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.

• 
  DimiD (@DimiD35089880) reported 44 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  Thom Gibbons (@TheBadgerG) reported 44 minutes ago from Farnborough, England

  @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

• 
  shaun harley (@shaun1968) reported 45 minutes ago from Didcot, England

  @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

• 
  Alyson Leitch (@Geordiesbird) reported 50 minutes ago from Wokingham, England

  @virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬

• 
  Paul Mackenzie Ross (@pmross) reported 51 minutes ago from Farnborough, England

  ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

• 
  A Rintsie (@arintsie) reported 51 minutes ago from Marlow Bottom, England

  @virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard

• 
  Doughnut Doney (@DoughnutDoney) reported 58 minutes ago from Benson, England

  @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

• 
  Bowlesy (@Chateauneuf64) reported 59 minutes ago from Wokingham, England

  @virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gloucester Glass (@gloucesterglass) reported 6 minutes ago

  @virginmedia I appreciate you taking the time to reply but I am now looking at alternatives. My home internet drops out far too often and mobile signal in Quedgeley is no way good enough for 21st Century.

• 
  Jambo (@The_real_Jambo_) reported 7 minutes ago

  @virginmedia Had no TV service since Monday, not going to be able to watch the Scotland tonight, I am beyond angry. Everytime I try to book an engineer visit I am told to wait 24hrs, its been 6 days.

• 
  🏃‍♀️ 💯 Di Brander 💯 🏋️‍♀️ (@DiBrander) reported 10 minutes ago

  Disaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.

• 
  Mr H (@silestanix) reported 10 minutes ago

  @O2 @virginmedia not a fan of doing this but o2, you guys have made a holiday in the USA as difficult as possible. After many conversations with advisors on the chat I STILL CANNOT Make calls back to the UK from here in the USA. I'm a volt customer but will rethink this...

• 
  Bэccaaaa (@Beccaaaa_x_) reported 13 minutes ago

  @debbierowe1 @virginmedia My tv just went black and now not working

• 
  Kyle High (@kylehigh11) reported 17 minutes ago

  @virginmedia Dazn PPV been down for a while now, any update on when it will be back up people have paid to watch this?

• 
  ClassicKatyy ✌️ (@ClassicKatyy) reported 19 minutes ago

  @virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?

• 
  Adele Grange (@GrangeAdele) reported 22 minutes ago

  @virginmedia @CLangley16 @virginmedia I’m the same, this has been on and off now for weeks! I pay a fortune each month and never get a week where there is no issue. I was supposed to get a discount before and it was never processed off of my monthly bill

• 
  TWheezy (@TheRealTwheezy) reported 23 minutes ago

  @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.

• 
  Macca (@MaccaRuss) reported 25 minutes ago

  @DAZNBoxing @virginmedia Black screen for a paid event is piss poor. It’s the same every single time