Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Maidenhead, High Wycombe, Reading, Farnborough, Fleet, Camberley, Didcot, and Bracknell.

City	Problem Type	Report Time
Maidenhead	Internet	13 hours ago
High Wycombe	Wi-fi	2 days ago
Reading	Internet	2 days ago
Farnborough	Phone	2 days ago
Fleet	TV	6 days ago
Camberley	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  CM40 (@CM40UK) reported 2 minutes ago from Blackwater, England

  @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

• 
  Andrew Burdett (@andburd) reported 2 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

• 
  Natasha Gorrie (@tashaj1984) reported 3 minutes ago from Farnborough, England

  @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

• 
  Khurram Qayam (@kqbrain) reported 3 minutes ago from Reading, England

  Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

• 
  derrick mulvana (@nenevall) reported 5 minutes ago from Reading, England

  @virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.

• 
  Dave Crocker (@davedec60) reported 5 minutes ago from Reading, England

  So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier

• 
  Craig (@Rochdale_Cowboy) reported 9 minutes ago from Reading, England

  @virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!

• 
  Mike Biscoe (@MikeBiscoe1) reported 17 minutes ago from Reading, England

  @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

• 
  Paul Mackenzie Ross (@pmross) reported 18 minutes ago from Farnborough, England

  @Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr

• 
  CM40 (@CM40UK) reported 27 minutes ago from Blackwater, England

  @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

• 
  𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️‍🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported 28 minutes ago from Reading, England

  @virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963

• 
  Nicky Booty (@nickybootyy) reported 28 minutes ago from Reading, England

  @virginmedia when will the problems in rg1 be resolved?

• 
  6thdr (@6thDr) reported 30 minutes ago from Wokingham, England

  Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.

• 
  Aron Gunningham (@AronGunningham) reported 36 minutes ago from Reading, England

  @virginmedia RG6 no service

• 
  CM40 (@CM40UK) reported 39 minutes ago from Blackwater, England

  @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

• 
  Ultra Mugnus (@mkn1ght) reported 44 minutes ago from Reading, England

  @monstroso @virginmedia A problem we all have.

• 
  Razvan Neacsu (@RNeacsu) reported 48 minutes ago from Didcot, England

  @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

• 
  Mike Biscoe (@MikeBiscoe1) reported 48 minutes ago from Reading, England

  @GiganetUK @virginmedia 13:25. Down again…

• 
  Alex Turton (@woodyturts) reported 51 minutes ago from Farnborough, England

  @virginmedia service down in GU14?

• 
  Dan O'Sullivan (@dano_afc) reported 53 minutes ago from Frimley, England

  @virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yozgat (@futbolsayilari) reported 5 minutes ago

  @virginmedia @seccadelikbaby Not Gizëm, it is Gizem, she is a show-off, and dont fix her Internet, I dont think she is doing sth important with it. Cheers.

• 
  Philip Greenwood (@PGreenwoodCBFM) reported 6 minutes ago

  @virginmedia. 2 hours on a call trying to sort things out, to be told I was now cutting out, so the mobile team would call me straight back. 40 minutes later still waiting. Mention complaint and they cut me off 😡😡😡😡

• 
  Mark (@MarkAmiga) reported 10 minutes ago

  @gblondon1 @skytv @virginmedia No company seems to Reward Long Term Customers, its all "New Customer Deals" and forget those who have kept the company going, Both Sky/VM are the same in such respect Just have Roku Stick with Projector now, only sub to Amazon Prime now really, Got rid of Live TV years back

• 
  Rob Jones (@robhjones) reported 12 minutes ago

  @virginmedia I have no idea how to do it. Sorry, it worked perfectly well with the TiVo box. The problem is obviously the new 360 system. Can you arrange for it to revert back or get an engineer out please?

• 
  Garry Walker (@GarryWalker) reported 23 minutes ago

  Today I have had telephone wars with E-on, Virgin Media, EE and UPS. I hate having to deal with call centres. They bring out the worst in me.

• 
  Mr H (@silestanix) reported 24 minutes ago

  @O2 @virginmedia not a fan of doing this but o2, you guys have made a holiday in the USA as difficult as possible. After many conversations with advisors on the chat I STILL CANNOT Make calls back to the UK from here in the USA. I'm a volt customer but will rethink this...

• 
  Hind (@Han__1D) reported 24 minutes ago

  @virginmedia is there an outage in NE1?

• 
  Danni (@danni_ox_) reported 25 minutes ago

  @PharmacistExpat @virginmedia They could - but their website states broadband is only an issue when it’s broadband only deals, it’s it’s broadband and tv - it says any broadband, therefore anything that’s in the “not eligible” below, doesn’t count for them

• 
  andrea crosby (@andreac14064810) reported 25 minutes ago

  @virginmedia shocking service on chat a hr cut of twice money can’t but you bad service every time ,

• 
  Davie G 🇬🇧 (@fredbeare) reported 25 minutes ago

  @ramspacek Like trying to get @virginmedia to accept you as a new customer