Virgin Media Outage Report in Reading, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG31, RG10, RG30, RG1, RG2, RG41, RG7 and RG6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Fleet, Reading, High Wycombe, Didcot, Camberley, Bracknell and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
TV | |
| Reading |
TV | |
| High Wycombe |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Didcot |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
-
Will Matthews
(@wmatthew) reported
from
Fleet, England
@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*
-
gareth moore
(@gareth5274) reported
from
Maidenhead, England
@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
-
A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
-
Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
-
Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
-
Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
-
PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.
-
Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
-
Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!
-
Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
-
Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
-
PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
-
James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
-
Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
-
Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
-
PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Faherty
(@SarahFaherty7) reported
@virginmedia Over the 18 month deal you want me to pay £720 more that a new customer #seriousdifference
-
Sarah Faherty
(@SarahFaherty7) reported
@virginmedia They offered 50% higher than new customer deal pretty big difference I’ve been with you guys for over 15 years but I guess that means nothing #byebyevirgin
-
Ryu
(@RyusGhost) reported
@AzTheBaz @virginmedia @NetflixUK With the ridiculous statement that there's nothing we can do to keep your subscription down.
-
Vicksx
(@vickster3105) reported
@virginmedia any chance of someone contacting me to discuss the falsely advertised media package I signed up for 4 months ago and have had nothing but problems with?!
-
Steady
(@SteadyDLive) reported
@virginmedia Can I please alert you to an issue in the WF1 area. I'm slightly sick of this now as we've had intermittent issues for the last few months. We've had multiple new routers and even new routing e.c.t & there's been no change at all.
-
Joe Spencer
(@JoeSpencerBooks) reported
@virginmedia @virginmedia based on my experience over past weeks I think I have as much change of getting through to @richardbranson than an engineer to actually fix the problem
-
Matthew
(@Matt2860) reported
@wozaboxa @virginmedia @stumccullagh When I say out of breathe, I'm sure he's just done a lap of where he is. I'd be offended but that was just strange. He said he had taken too long for his lunch and had to run back to his workstation wtf
-
Matthew Sanders
(@sandersmatthewg) reported
Always shocking trying to get through on the phone to #virginmedia. Just awful. On hold for 75 minutes only to be hung up on once connected. 2nd time this week!!! My bill is far too high and half my time is spent trying to get help from 'customer services'. Silly me!
-
Neal Fletcher
(@NealJFletcher) reported
@virginmedia getting pretty sever pixelation and picture disruption on channel 4 at the moment, this is an ongoing issue and after googling it seems many other users are/have been suffering from this for a while. Can this be resolved ASAP please?
-
𝕋𝕙𝕖 𝔹𝕚𝕘 𝕃𝕒𝕕𝕕𝕖𝕣 ℙ𝕙𝕠𝕥𝕠𝕘𝕣𝕒𝕡𝕙𝕖𝕣
(@bigladderdrone) reported
@virginmedia I’ve just been to that link...it doesn’t work for me...any other advice before I leave your service?...appreciated you are trying to help but your infrastructure doesn’t allow it. It’s not acceptable to take my money with such poor support. Other options?