Virgin Media

Virgin Media Outage Report in Reading, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Reading come from postal codes RG31, RG10, RG30, RG1, RG2, RG41 and RG7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 02/02/2026 13:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Fleet, Reading, High Wycombe, Didcot, Camberley, Bracknell and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomFleet TV
United KingdomReading TV
United KingdomHigh Wycombe Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomDidcot Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.

  • mikeyh817 Mike (@mikeyh817) reported from Woodley, England

    @virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @virginmedia trying to watch a film on Netflix only for my tv to keep flashing up wired LAN cable is disconnected then wired network is connected what is going on I pay for virgin and Netflix and getting fed up

  • woodsa164 Alex George (@woodsa164) reported from Wokingham, England

    @virginmedia The worst Broadband provider 😡 The worst customer service 😡

  • RJHOTCHEF Ryan Wilson (@RJHOTCHEF) reported from Fleet, England

    @AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now

  • daddysdahmer Soph (@daddysdahmer) reported from Reading, England

    @virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    @virginmedia Sorry to say that I contacted your online chat, but they offered no significant update other than 9th Sept for a fix and no offer of compensation as I am not experiencing a total loss of service. Not happy at all.

  • Katyebh Katy Hamilton (@Katyebh) reported from Reading, England

    Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.

  • KernowPrincess Lynn Gower (@KernowPrincess) reported from Reading, England

    @virginmedia internet appears to be up and down for RG30 2QT

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Broadband service improved, good speed and customer service follow-up. Thank you @virginmedia much improved service.

  • mikeyh817 Mike (@mikeyh817) reported from Woodley, England

    @virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!

  • spice1971 Graeme Spice (@spice1971) reported from Yateley, England

    @virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    @dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.

  • melvinabrose millie p RN RHV QN (@melvinabrose) reported from High Wycombe, England

    Virgin media just rubbish. Just so disappointed in a service that for the past 2 months has been rubbish. Worked all over the house and even in the garden for all the time we have been customers but now only working on one side of the house and not upstairs.

  • InflightJames James (@InflightJames) reported from Wokingham, England

    Absolute SHIT customer service from @virginmedia today. Due have an iPhone delivered yet “for some reason” it was cancelled. Thanks for that.

  • mathers1981 Stephen Marshall (@mathers1981) reported from Reading, England

    @virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm

  • MartinJerrard Martin Jerrard (@MartinJerrard) reported from Farnborough, England

    Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • justbrowsing681 snikleyrret (@justbrowsing681) reported

    @BigBearF1 Me too . I'm currently trying to resolve an issue with Virgin Media . I've been through to 3 different departments and currently waiting to be connected to a 4th . If my blood wasn't already boiling due to it being hot during summer , my blood would be boiling .

  • nhutchins1985 Nicole (@nhutchins1985) reported

    @virginmedia Yes he is a customer and his contract had ended therefore your discounts that you had in place also ended. However no notice was given and we cannot access our account online due to your negligence. I tried to sort this almost 3 Years ago and got no where!!!!

  • sheiladuffy931 Sheila Duffy (@sheiladuffy931) reported

    @virginmedia I have made my tweets public so other people can see the despicable way you have treated my dad. You’ve been taking money out of his bank account, DOUBLE than it should be. Rude agents on the phone, hang up when challenged. Convenient that it’s ‘contractual’ to …

  • rockchickmummy 🌑celtic roots (@rockchickmummy) reported

    @virginmedia our internet went down last night. I’ve a child trying to do schoolwork and a mature student needing access to his institution. Apparently there’s a fault in the area. Could you kindly address this.

  • Eve_Sc0t1sh Danny Delusion (@Eve_Sc0t1sh) reported

    @Amy_Anderson86 @virginmedia Yeah, but once it hits 3, watch it magically change to "fix by 5pm" again...

  • kiikzzy Carla Gonçalves (@kiikzzy) reported

    @virginmedia It is really bad business, if you can't even talk to your clients about your connection issues. The whole day today the connection keeps falling. People need internet to work!

  • Caffster81 Cath Meehan (@Caffster81) reported

    @virginmedia Your customer service is abysmal. My Internet connection is intermittent because of a 'problem in the area'. Is this your default answer for everything?

  • nhutchins1985 Nicole (@nhutchins1985) reported

    @virginmedia The issue I’m having is your staff seem incapable of rectifying my complaint! Your service is deplorable! You seriously need to train your staff better. I spent over an hour this morning on the phone just to be cut off!!!!

  • emmah2484 Emma (@emmah2484) reported

    @virginmedia Unfortunately this time it's just not good enough as soon as my contracts up I'm going somewhere else, this keeps happening it aas only last month every saturday the broadband went down

  • gary_crispin GC10 (@gary_crispin) reported

    @virginmedia Still having problems, the online help tells you to call once you tried everything, the call sends you on a loop and sends you online. I cant speak to anyone. Please someone help me!