Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG7, RG4, RG2, RG10 and RG5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Camberley, Reading, Maidenhead, Fleet, Bracknell, High Wycombe and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Wi-fi | |
| Camberley |
Total Blackout | |
| Camberley |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Maidenhead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Martin Compton
(@mecompton74) reported
from
Maidenhead, England
@virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!
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Pepetideo
(@pepetideo) reported
from
Didcot, England
After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.
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Deborah
(@debsw18) reported
from
Hook, England
@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service
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Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.
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Martin Compton
(@mecompton74) reported
from
Maidenhead, England
Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.
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Mike
(@mikeyh817) reported
from
Woodley, England
Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.
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James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.
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Chobe Clarke
(@BRYCECHOBE) reported
from
Wokingham, England
@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
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sarahgtaylor
(@sarahgtaylor) reported
from
Hurley, England
Virgin mobile customer service is laughable. Can only use online chat if you want to buy something. #virgin #virginmedia #customerserviceorcustomercontol
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.
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Happyh1983
(@HappyH1983) reported
from
Reading, England
When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
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Chris Scoffield
(@chrisscoff) reported
from
Bracknell, England
@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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thatlyndsey
(@ThatLyndsey) reported
@NicLempriere @peteaylward @virginmedia It's a power play. They have to stick to this ridiculous farce/facade because if they back down/concede just once.... well, it sets a precedent: it puts them in a position of admitting the £40 charge is really just bullshit
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Craig Paterson
(@CraigyP83) reported
******* raging that I can’t watch Real-Barca because @virginmedia are tinpot as ****
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Paul Taylor
(@paul5132) reported
@virginmedia and just to add to that. TV service is down in my area and you tell me engineers are working hard.... The hub is 20 yards from my house and nobody has been there at all!
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Margaret Currie MBE
(@superbowler4) reported
@virginmedia after 2 decades of a very good customer service I am saddened to say we have decided to leave. So disappointed after the latest phone conversation and offer for new contract
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Veronica Parsons
(@Veron_Parsons) reported
@misswish @CarrieHFletcher I can’t wait to leave @virginmedia in a couple of months. They are awful, keeps cutting out just stops working so much. Customer service is appalling. I’m going to move to BT
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Gretschy
(@bluepepperaudio) reported
Hung on for 80 mins then you just cut the line.! Please help @virginmedia
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Cathy Briggs
(@katz404) reported
@GaryWBacon @virginmedia They have been a nightmare!!! Called them four times about speed. Apparently the speed they advertise only applies to devices attached directly through ethernet cable, wtf. I thought buying a new router might be better but I might just change too. Who you change to?
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Jonathan Louis
(@jonathanboogles) reported
@LauraDuthie76 @virginmedia dont do that they fix the boxes but they dont charge you for engineer call outs not like these ive read comments from customers unbelieavable lot lot worse taking them to court or legal action or offcom to much to go on they are bad
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Scott Mark Mckinnell
(@scottmckinnell) reported
@virginmedia how can I cancel my internet services? Was sent an intelligent WiFi booster yet still constant buffering on the tv!
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Rich.
(@Rich_WWFC83) reported
@virginmedia internet down again for the past 2 hours, pls sort this getting a joke now 🤬