Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG5, RG31, RG2 and RG30.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Fleet, Crowthorne, High Wycombe, Bracknell, Camberley, Marlow, Farnborough, Tadley, Maidenhead, Wokingham and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Fleet |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Crowthorne |
Total Blackout | |
| High Wycombe |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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Alex George
(@woodsa164) reported
from
Wokingham, England
Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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Gary Smith
(@smithsterbloke) reported
from
Bracknell, England
Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia
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Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
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Macsi
(@mmaaccss) reported
from
Wokingham, England
@CarolynBe @virginmedia Still not working for meeee :( Xx
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
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Macsi
(@mmaaccss) reported
from
Wokingham, England
Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
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Catch Me If You Cancer
(@catch_cancer) reported
from
Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Shepherd
(@red_shep81) reported
@virginmedia You’re not sorry, you do not have an ounce of sympathy for your customers. You really do have the worst customer service of any company I have ever had the displeasure of dealing with.
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Katie Baxter
(@kgbaxter_) reported
@virginmedia Hello, I have tried this multiple times and each time it says “sorry we have not been able to fix your problem”, and that our broadband connection is down despite all the cables being securely attached. Can we get someone out to look at this please as it’s an ongoing issue.
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Di MCFC 💙🐝
(@BlueMist_CTID) reported
@virginmedia I've done that before, still go's back to being garbage
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kepec06
(@kepec06) reported
@virginmedia Thanks. I have been in touch this morning and your colleague said I need to be at home to fix this? Surely the problem is at your end? So when I get home, I am on the phone for another hour? Very frustrating.
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George Payne
(@IGmp3) reported
@virginmedia I understand that everyone in the TF2 area WAS having the same issue. From Oakengates to Ketley.
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MattCannell
(@MattCannell) reported
@virginmedia I have been messed around for the best part of a month now. With the FSA being very hard to get hold of. My account is there as they’re able to find it on the system but are unable to help me without a security code I have never had.
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Bruce 🦇🏖🇪🇺🇬🇧
(@Bruce43454388) reported
@virginmedia Thanks Virgin, but your status is inaccurate to the problems being experienced. The status says that there are issues with the TV service and an engineer is looking into it. Should that effect internet service? It keeps dropping out intermittently. I may reset the hub.
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Vic
(@VicLouGray) reported
@virginmedia Thank you. I’ve been able to find out from neighbours than engineer is fixing a tv fault in the area but we’ve heard nothing on the internet issues we’re all experiencing.
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Di MCFC 💙🐝
(@BlueMist_CTID) reported
@willlister70 @virginmedia Yes exactly. My brother says same at his house. Total garbage 👎😤
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Das_Omen
(@das_omen666) reported
@virginmedia No signal. No web chat “to investigate” the problem (that you have already told me is due to 2 towers being out of operation) and now I sit here waiting. #virginmedia #fail