Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Warfield, Reading, Tadley, Maidenhead, High Wycombe, Fleet, Yateley, Camberley, Wokingham, Farnborough, Henley on Thames, Bracknell, and Didcot.

City	Problem Type	Report Time
Warfield	Internet	2 days ago
Reading	Wi-fi	4 days ago
Reading	Internet	4 days ago
Tadley	Wi-fi	6 days ago
Maidenhead	E-mail	6 days ago
High Wycombe	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Craig (@Rochdale_Cowboy) reported 2 minutes ago from Reading, England

  @virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!

• 
  Bowlesy (@Chateauneuf64) reported 6 minutes ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  Sharon Leaver (@leaver_sharon) reported 7 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  Vito Serafino (@vserafino19) reported 18 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

• 
  Paul Collier (@Pablocollier) reported 27 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

• 
  CM40 (@CM40UK) reported 28 minutes ago from Blackwater, England

  @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

• 
  Tim Bourne (@TimSBourne) reported 30 minutes ago from Wokingham, England

  @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

• 
  Jim Moore (@HamiltonNashHR) reported 31 minutes ago from Winnersh, England

  So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡

• 
  Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported 33 minutes ago from Reading, England

  @virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.

• 
  Philip Furlong (@PhilipFurlong2) reported 34 minutes ago from Wokingham, England

  @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

• 
  Dawn Fabbricatti🇿🇦🇮🇹 (@DawnFabbricatti) reported 35 minutes ago from Reading, England

  @virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 36 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  Phil Stacey (@PhilStace20) reported 36 minutes ago from Maidenhead, England

  @virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬

• 
  Khurram Qayam (@kqbrain) reported 37 minutes ago from Reading, England

  @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

• 
  Khurram Qayam (@kqbrain) reported 49 minutes ago from Reading, England

  @virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom

• 
  Mike Biscoe (@MikeBiscoe1) reported 50 minutes ago from Reading, England

  @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

• 
  Pete (@gonnella) reported 50 minutes ago from Woodley, England

  @mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.

• 
  Carol Rothwell (@CarolRothy) reported 56 minutes ago from Wokingham, England

  @virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific

• 
  Daniel Sherlock (@mcsherlocks) reported 57 minutes ago from Wokingham, England

  @virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide

• 
  Phil Stacey (@PhilStace20) reported 60 minutes ago from Maidenhead, England

  @virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Davis (@cdavo25) reported 5 minutes ago

  @virginmedia WORST Internet Provider iv ever had! Internet breaks takes nearly 2 weeks to fix it and within a week it broke again! And all you get back from customer care is no understanding and promises it will be fixed soon! Absolute joke of a company L

• 
  Paul Tee (@Nokkapie) reported 6 minutes ago

  @virginmedia Oh ive just had a chat with your customer services and they were not just useless but they lied! Claiming my bill increase was a contractual price rise which is utter nonsense seeing my actual pre contract I AGREED to has the price rises April 2027!

• 
  life on dialysis (@asanchadev) reported 7 minutes ago

  @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months

• 
  Bo Duddley (@VallaNils13872) reported 11 minutes ago

  @virginmedia I’m in the unenviable position of having my broadband with virgin and my mobile with O2 I currently have internet cutting out constantly and a phone that can’t get a signal in the backwaters of Cambridge and I pay for this awful service

• 
  Paul Tee (@Nokkapie) reported 11 minutes ago

  Yes @virginmedia I love being charged more than the contract I agreed! I also love being ignored when making a formal complaint. Defo won be renewing another contract. Awful behaviour from a business ive used for 20 years!

• 
  Amrit Phull (@Amrit_Phull) reported 11 minutes ago

  @virginmedia You have an outage again to all services - broadband and tv. This is 3rd time in 6 months………you are the most pathetic communication company. Stop spending hundreds of thousands on your annoying TV ads, and use that money to improve your ******* service!!!

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 12 minutes ago

  @virginmedia I‘ve now been waiting 72hrs for a response. When Might I get a reply / resolution?

• 
  Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported 14 minutes ago

  @virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.

• 
  🅰️🅾️'🅱️🔻🍉 (@Weedabixxx) reported 14 minutes ago

  Why can't/wont either RTÉ or Virgin Media cover some of the Irish festivals with a live feed similar to Glastonbury? It's a damn shame.

• 
  Ermito Fernandes (@ErmitoF) reported 15 minutes ago

  Hi any idea whats whats happening with the service outage in Hinckley Road, Narborough Road area since morning? This is so unreliable as I lost my today's appointments as there was no prior intimation of this outage. When is this expected back online? @virginmedia