Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG2, RG10, RG31, RG5, RG30, RG41 and RG7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading, Maidenhead, Camberley, Farnborough, Fleet, High Wycombe and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
TV | |
| Reading |
Internet | |
| Maidenhead |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Aargh. @VirginMedia broadband is down again, 20 mins here in GU14. That’s 13 days of poor service. I’m trying to WFH and daughter’s trying to do her homework online. This is infuriating.
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
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Will Matthews
(@wmatthew) reported
from
Fleet, England
@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ANOTHER ALAN
(@AndrewDrew008) reported
@virginmedia Do you still have technical restrictions as I'm getting no help at all from the virgin media staff on live chat or on the phone ?
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Sezgin Alak
(@sezginalak) reported
@virginmedia I’ve provided Virgin Media and Experian with proof of the equipment return, screenshots of my case, and email confirmation showing the issue was on Virgin Media’s side. Despite this, the incorrect marker is still on my file. @virginmedia
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Carl Whitehouse
(@Carlos___73) reported
@virginmedia what would be my options with regards to switching to you guys as @SkyHelpTeam are pulling my pants down on my subscription. They’re doing a Black Friday deal that is approx £60 to new and existing and yet I pay well over £140 and the best they say is £20 quid off.
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Sezgin Alak
(@sezginalak) reported
@virginmedia I’ve provided Virgin Media and Experian with proof of the equipment return, screenshots of my case, and email confirmation showing the issue was on Virgin Media’s side. Despite this, the incorrect marker is still on my file. @virginmedia
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Sezgin Alak
(@sezginalak) reported
@virginmedia I’ve provided Virgin Media and Experian with proof of the equipment return, screenshots of my case, and email confirmation showing the issue was on Virgin Media’s side. Despite this, the incorrect marker is still on my file. @virginmedia
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Sezgin Alak
(@sezginalak) reported
@virginmedia I’ve provided Virgin Media and Experian with proof of the equipment return, screenshots of my case, and email confirmation showing the issue was on Virgin Media’s side. Despite this, the incorrect marker is still on my file. @virginmedia
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Sezgin Alak
(@sezginalak) reported
@virginmedia I’ve provided Virgin Media and Experian with proof of the equipment return, screenshots of my case, and email confirmation showing the issue was on Virgin Media’s side. Despite this, the incorrect marker is still on my file. @virginmedia
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JoanL
(@joanikin) reported
@bt_uk @virginmedia This same post has 30k views; on X under 100. Terrible algorithm.
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Sezgin Alak
(@sezginalak) reported
@virginmedia I’ve provided Virgin Media and Experian with proof of the equipment return, screenshots of my case, and email confirmation showing the issue was on Virgin Media’s side. Despite this, the incorrect marker is still on my file. @virginmedia
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JoanL
(@joanikin) reported
@bt_uk @virginmedia This same post has 30k views; on X under 100. Terrible algorithm.