Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, High Wycombe, Farnborough, Camberley, Fleet, Bracknell, Maidenhead, Didcot, Henley on Thames, Marlow, and Didcot.

City	Problem Type	Report Time
Reading	TV	5 hours ago
High Wycombe	Wi-fi	17 hours ago
Reading	Internet	2 days ago
Farnborough	TV	2 days ago
Farnborough	TV	3 days ago
Reading	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  ⚒ JOHN TURNER ⚒ (@barrowboy78) reported 4 minutes ago from Reading, England

  Anybody having problems with @virginmedia in the Reading area ……..?

• 
  Matt Rose (@mattrose18) reported 12 minutes ago from Farnborough, England

  @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

• 
  6thdr (@6thDr) reported 12 minutes ago from Wokingham, England

  Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.

• 
  Paul Mackenzie Ross (@pmross) reported 15 minutes ago from Farnborough, England

  @virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.

• 
  Paul Mackenzie Ross (@pmross) reported 17 minutes ago from Farnborough, England

  ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

• 
  CM40 (@CM40UK) reported 19 minutes ago from Blackwater, England

  @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

• 
  Razvan Neacsu (@RNeacsu) reported 23 minutes ago from Didcot, England

  @virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.

• 
  Bowlesy (@Chateauneuf64) reported 24 minutes ago from Wokingham, England

  Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?

• 
  Paul Collier (@Pablocollier) reported 27 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

• 
  Phil Stacey (@PhilStace20) reported 27 minutes ago from Maidenhead, England

  @virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis

• 
  CrankyGeek (@pepetideo) reported 32 minutes ago from Didcot, England

  @virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 34 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  Marti Jerrard - K74 (@K74Marti) reported 38 minutes ago from Farnborough, England

  @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

• 
  A Rintsie (@arintsie) reported 43 minutes ago from Marlow Bottom, England

  @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

• 
  faye harland (@fayeharland) reported 43 minutes ago from Reading, England

  @virginmedia I’m not sure if they do. Happy to do another web chat to cancel.

• 
  A Rintsie (@arintsie) reported 46 minutes ago from Marlow Bottom, England

  @virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out

• 
  Dave Crocker (@davedec60) reported 47 minutes ago from Reading, England

  So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier

• 
  CM40 (@CM40UK) reported 52 minutes ago from Blackwater, England

  @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

• 
  Tom (@Tom38971529) reported 54 minutes ago from Wokingham, England

  @virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back

• 
  Phil Stacey (@PhilStace20) reported 59 minutes ago from Maidenhead, England

  @virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob (@Trebor0501) reported 5 minutes ago

  @virginmedia when are you going to fix the “watch from start” function?

• 
  Denise Bragg (@dennybragg) reported 9 minutes ago

  @virginmedia Is there a problem with stream tv in B91 Solihull ?

• 
  happy city fan (@pjpar) reported 12 minutes ago

  @virginmedia Literally switched to sky today as your cs team are crap.

• 
  Leo Barnes (@leobarnes) reported 17 minutes ago

  Hey @virginmedia - my 360 box is completely dead. Been on hold for an hour and nobody replying via chat. Can you help at all? I just need a replacement box sent out.

• 
  Allan (@allanp_85) reported 21 minutes ago

  @virginmedia Your WiFi is horse ****!

• 
  South Coast Commuter (@CS_Hants) reported 23 minutes ago

  Well, turns out @skytv are just as useless as @virginmedia. Installed broadband today, forgot to sort out TV and Virgin TV doesnt work with Sky fibre. Now have no telly until they find an install date. Why is this so complicated, why are these firms allowed to be so poor @Ofcom

• 
  Debi Williamson (@Debi0709) reported 30 minutes ago

  @virginmedia Getting fed up now had issues with our box this morning

• 
  Matthew Holmes (@matthewailin) reported 30 minutes ago

  @virginmedia You boys going to sort this out tonight or are we still waiting for yesterday morning’s expected fix?

• 
  Daryl Antony Horn (@heyheyhandsome) reported 31 minutes ago

  @virginmedia guys, we’ve had a complete broadband outage now for some hours in BH14. We need this to be able to do our jobs over the weekend. Service update estimates fix by 20th May which is frankly unacceptable. Can you give me a real time update of when to expect service?

• 
  Shaun Riley (@shaunriley1954) reported 32 minutes ago

  @virginmedia @Da8blue It took long enough to fix