Virgin Media Outage Report in Reading, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG31, RG10, RG1, RG41, RG7, RG30 and RG6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Didcot, Reading, Camberley, High Wycombe, Bracknell, Farnborough, Fleet and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
TV | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
-
Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
-
Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
-
Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
-
John Neilson
(@flyingjok) reported
from
Camberley, England
@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
-
Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
-
MarkBlunden
(@markblunden) reported
from
Maidenhead, England
@virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!
-
Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
-
Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
-
Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
-
Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
-
Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
-
Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
-
Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve
-
Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
-
Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia Not great, it never is really.
-
Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
-
Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
-
Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called
-
Chris Evans
(@CorneliusEvans) reported
from
Bracknell, England
@virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉
-
Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lucid Computer Solutions
(@lucidcstowers) reported
@virginmedia I thought it was strange as well - no we've not complained at all. Customer doesn't want to complain, just wants 1Gbps Interent! Yes, we tried a reset of the hub and used different Ethernet cables as well.
-
Lucid Computer Solutions
(@lucidcstowers) reported
@virginmedia Sorry I don't think going on forums will help with this, customer could really do with some Virgin Technical Support. Can you DM me so I can provide you with their details please?
-
Cheese Fisher
(@Fishing4Cheese) reported
@virginmedia I'm not begging a company that don't give a **** about a LONG time customer. You don't want me as a customer. I'm off.
-
Toni strotten
(@Tone7_7xx) reported
@virginmedia Hi, it's not the first time the line has been cut. Also, this is the problem it's always me having to chase it up.
-
Radhika Jesani
(@missradhikaj) reported
@virginmedia Yup and have been having them come out since October with no resolution still!
-
[xR]yan
(@cYnborg) reported
@virginmedia connection has been down all afternoon in Woodingdean, Brighton. Any info on this?
-
PLAGUE || roodolpha
(@roodolpha2) reported
@virginmedia I rebooted the hub yesterday yes, the network has all of its own admin settings and not allowed to touch them due to my rent conditions. Apologies this seems q waste of time as I can't do anything
-
🏴🌈 peach 🌈🏴😷✊🏿BLM✊🏾
(@peachwatson) reported
Hey @virginmedia - can someone please get in touch? I’m sick of trying to get a hold of you all the time just to get someone to come out and fix the mistake that one of your engineers made by drilling a screw through the WiFi cable....
-
Nelly
(@Nellworth) reported
@virginmedia I wasn’t given an installation date I was given no information by the person I spoke to yesterday I was told it was just a case of plugging in the router and I would have wifi this evening. I’ve spent over three hours trying to contact customer care!!!
-
Tamzin Halpin
(@tamzo21) reported
@skytv Case number: 1652536655. How and when should we expect a response to this issue from 12th March? We are a few days away from joining @virginmedia due to not being able to complete simple work tasks daily!! 🤯😭