Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG31, RG5, RG30 and RG8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 11/22/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Crowthorne, High Wycombe, Bracknell, Camberley, Marlow, Farnborough, Fleet, Tadley, Maidenhead, Wokingham and Yateley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomCrowthorne Total Blackout
United KingdomHigh Wycombe Total Blackout
United KingdomHigh Wycombe Internet
United KingdomBracknell Internet
United KingdomReading Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • EJVMcLean Ed Vokes-Mclean (@EJVMcLean) reported from Farnborough, England

    @virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful

  • JulianHull Julian Hull (@JulianHull) reported from Farnborough, England

    @virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.

  • HappyH1983 Happyh1983 (@HappyH1983) reported from Reading, England

    When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.

  • JoshGilpin Josh Gilpin (@JoshGilpin) reported from Reading, England

    @virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support

  • sarahgtaylor sarahgtaylor (@sarahgtaylor) reported from Hurley, England

    Virgin mobile customer service is laughable. Can only use online chat if you want to buy something. #virgin #virginmedia #customerserviceorcustomercontol

  • BeckyMorrish13 Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

  • debsw18 Deborah (@debsw18) reported from Hook, England

    @virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.

  • martinrowan Martin Rowan (@martinrowan) reported from Wokingham, England

    @dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.

  • chrisscoff Chris Scoffield (@chrisscoff) reported from Bracknell, England

    @virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.

  • Jimbwlah James Milward (@Jimbwlah) reported from Farnborough, England

    @virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    @virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    Ridiculous, poor service @virginmedia

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    @virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.

  • slough_womble Russell Earl (@slough_womble) reported from Didcot, England

    @virginmedia was on phone for over 2hrs yesterday sorting out why disconnected...now waiting on phone again already 30mins still no answer to find why still no internet... absolute awful customer service

  • pepetideo Pepetideo (@pepetideo) reported from Didcot, England

    After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.

  • pamelab74027553 pamela brown (@pamelab74027553) reported from Bracknell, England

    Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊

  • BRYCECHOBE Chobe Clarke (@BRYCECHOBE) reported from Wokingham, England

    @virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tinchipedia Tincho (@tinchipedia) reported

    @virginmedia To sum up: Therefore, I will pay until 23/03, and you will refund later. And the service is until 01/03 at 23:59h. Is all correct?

  • VoiddFN CODE V4-Voidd #ad (@VoiddFN) reported

    is virgin media absolutely awful today or is it just me??

  • niniev Ali Wightman (@niniev) reported

    @virginmedia I'm on the page you note, there is no "chat team" showing, just a note that tells me that I need to call the team. Not a great service.

  • Bhavini59 Bhavini Patel (@Bhavini59) reported

    @virginmedia You are an absolute joke. I've been on the phone to you for over 2 hours. You've messed up my installation. No line set up? But you knew that before and you told me you would set it up. You are a joke. Customer service terrible.

  • yorkiecub David Wood (@yorkiecub) reported

    @H_arryyy I’m on virgin media, dunno if it’s a sky issue maybe?

  • junkie_wannabe josh. (@junkie_wannabe) reported

    @virginmedia Hi, are there any issues currently in Stoke on Trent with broadband? Haven't been able to use wifi or tv for 4 hours now and nothing on your site seems to be working as a fix.

  • sezaralkassab Sezar Alkassab (@sezaralkassab) reported

    @virginmedia @Catheri38180880 I got the same email and my connection has been switching off every 5 mins. Worse service provider ever!

  • Flyxxxxxxx YoFlyx (@Flyxxxxxxx) reported

    @virginmedia ur WiFi is so bad no cap

  • philstandish Phil (@philstandish) reported

    @virginmedia It isn't a strong enough signal around the house and doesn't provide enough bandwidth for the usage required.

  • dougiemiller6 dougie miller (@dougiemiller6) reported

    So Virgin Media has once again 'updated' my package! Last time this happened I stopped getting WiFi upstairs. This time my v6 box is so incredibly slow. Its like being back with talktalk! What's going on?