Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Maidenhead, Marlow, Bracknell, Didcot, Camberley, High Wycombe, Tadley, and Fleet.

City	Problem Type	Report Time
Reading	E-mail	5 hours ago
Reading	Internet	2 days ago
Farnborough	Wi-fi	2 days ago
Maidenhead	Internet	4 days ago
Reading	Internet	4 days ago
Reading	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Bowlesy (@Chateauneuf64) reported 4 minutes ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  Khurram Qayam (@kqbrain) reported 9 minutes ago from Reading, England

  We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom

• 
  Julian Hull (@JulianHull) reported 15 minutes ago from Farnborough, England

  @virginmedia having problems with internet in GU14. Will this be resolved soon

• 
  Phil Stacey (@PhilStace20) reported 17 minutes ago from Maidenhead, England

  @virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis

• 
  Mike Biscoe (@MikeBiscoe1) reported 19 minutes ago from Reading, England

  If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

• 
  Craig (@Rochdale_Cowboy) reported 20 minutes ago from Maidenhead, England

  @virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!

• 
  Philip Furlong (@PhilipFurlong2) reported 27 minutes ago from Wokingham, England

  @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

• 
  Rob McEwan (@robmcewan1966) reported 27 minutes ago from Finchampstead, England

  @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

• 
  Deborah Jessup (@Debbiejojessup) reported 37 minutes ago from Woodley, England

  Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia

• 
  Vito Serafino (@vserafino19) reported 41 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

• 
  Paul Mackenzie Ross (@pmross) reported 41 minutes ago from Farnborough, England

  @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

• 
  A Rintsie (@arintsie) reported 41 minutes ago from Marlow Bottom, England

  @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

• 
  Paul Mackenzie Ross (@pmross) reported 42 minutes ago from Farnborough, England

  Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

• 
  DimiD (@DimiD35089880) reported 42 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  DimiD (@DimiD35089880) reported 51 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  Phil Stacey (@PhilStace20) reported 52 minutes ago from Maidenhead, England

  @virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬

• 
  Carol Rothwell (@CarolRothy) reported 56 minutes ago from Wokingham, England

  @virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific

• 
  CM40 (@CM40UK) reported 57 minutes ago from Blackwater, England

  @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

• 
  DimiD (@DimiD35089880) reported 58 minutes ago from Camberley, England

  @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

• 
  Razvan Neacsu (@RNeacsu) reported 59 minutes ago from Didcot, England

  @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Connor (@ConnorH_20) reported 3 minutes ago

  @virginmedia Intermittent signal in your area for days now. Keep disconnecting and connecting, and extremely laggy. Awful Broadband.

• 
  Deleted (@deleteduser2007) reported 6 minutes ago

  @virginmedia @LutzSchueler Complaint reference: C-2803262841 you have sent me an email on 02/04/2026 saying you attempted to contact me no voicemail or call was made , since then I’ve sent an email 4 times to your executive team to you and resolutions team and still no contact

• 
  Mr Bootsie!🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Mr_Bootsie) reported 7 minutes ago

  @virginmedia @Virgin Which part of STOP RINGING ME DO YOU NOT UNDERSTAND? I've asked you before on here and changed my settings yet you still call me daily ! Once more and I won't be your customer come contract end !!!!

• 
  Adam Clews - Jones (@madacj) reported 10 minutes ago

  @virginmedia @ITVXhelp @ITVX just to let you know that the watch from the start feature doesn’t seem to be working For ITV3 which is currently showing classic emmerdale. I am using Virgin TV 360 I don’t know if it’s an itv issue or a virgin issue? It’s working on my Apple TV box

• 
  Rupert Leyland (@RupertLeyland) reported 10 minutes ago

  @virginmedia - I’ve been without internet for over a week now. I’m on your priority list as I have a disabled child here - and have been with you since you were NTL Telewest (1996 - 30 years). Makes no difference. Every attempt to fix my problem is unsuccessful. I’m in despair.

• 
  One day you'll see the truth (@therealsambo121) reported 12 minutes ago

  @virginmedia been completely ignored over my concern yet again! Amazing customer service not

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 14 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

• 
  Joshy R 🌒 (@JJRussell95) reported 14 minutes ago

  @virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

• 
  YvonneOrchard (@Gejosmum) reported 15 minutes ago

  @MJW_F1 @Channel4 @virginmedia Same with sky this past weekend, it could be a channel four issue.

• 
  Ricky Butcher (@rickybutcher_) reported 16 minutes ago

  @virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.