Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG31, RG10, RG30, RG1, RG41, RG7 and RG6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 01/29/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Didcot, Camberley, High Wycombe, Bracknell, Farnborough and Fleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomDidcot Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    @virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!

  • JoshGilpin Josh Gilpin (@JoshGilpin) reported from Reading, England

    @virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support

  • EJVMcLean Ed Vokes-Mclean (@EJVMcLean) reported from Farnborough, England

    @virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area

  • GoFastAdy Ady (@GoFastAdy) reported from Fleet, England

    @virginmedia not even a reply = customer support 🙄

  • martinrowan Martin Rowan (@martinrowan) reported from Wokingham, England

    @dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    @virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.

  • pepetideo Pepetideo (@pepetideo) reported from Didcot, England

    After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.

  • Jimbwlah James Milward (@Jimbwlah) reported from Farnborough, England

    @virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation

  • walshi01 Declan (@walshi01) reported from Marlow Bottom, England

    @virginmedia But yet, you cannot call me to discuss! I find the benefit of hiding behind a system laughable. Particularly as it is your company who cannot log complaints, log a cancellation or fix a long term problem from which you had 20+ calls over many months. I have a pic library of my tv

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    Ridiculous, poor service @virginmedia

  • slough_womble Russell Earl (@slough_womble) reported from Didcot, England

    @virginmedia was on phone for over 2hrs yesterday sorting out why disconnected...now waiting on phone again already 30mins still no answer to find why still no internet... absolute awful customer service

  • GoFastAdy Ady (@GoFastAdy) reported from Fleet, England

    @virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔

  • Loddonbrewery Loddon Brewery 🏉 🌹 (@Loddonbrewery) reported from Reading, England

    @virginmedia Broadband/TV down. Had a text from you saying all is working, but it's not.

  • pamelab74027553 pamela brown (@pamelab74027553) reported from Bracknell, England

    Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊

  • BeckyMorrish13 Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful

  • walshi01 Declan (@walshi01) reported from Marlow Bottom, England

    @virginmedia I will NOT cash the cheque and sum directed back to the account as I believe this is just a pro-rata amount due. Not compensation for lack of service or repayment of any kind

  • BRYCECHOBE Chobe Clarke (@BRYCECHOBE) reported from Wokingham, England

    @virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.

  • Loddonbrewery Loddon Brewery 🏉 🌹 (@Loddonbrewery) reported from Reading, England

    @virginmedia Not any more. There was an issue, all was meant to be fine at 6pm - but alas, here we are...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Vee_Arr me (@Vee_Arr) reported

    @virginmedia And you haven’t addressed the issue of compensation. @ofqual how do I complain about terrible @virginmedia broadband and their customer service?

  • gluestickgal Miss P (@gluestickgal) reported

    Help! @virginmedia ! I’ve lost my remote - so I’m stuck on one channel. Can I get a new one??

  • sh33ran7 Ant sheeran (@sh33ran7) reported

    @virginmedia Over the phone and yes got a text to confirm an engineer would be at mine between 4-7pm yesterday. This issue has been going on for nearly 3 weeks and an engineer couldn’t be bothered to show up and fix the problem

  • CookieWFC86 Jon Kirk (@CookieWFC86) reported

    @virginmedia Yes have ordered both but that’s going to mean yet more days with with no service, just seems weird for both to go at the same time

  • tiberti_g gtTest123456789 (@tiberti_g) reported

    @virginmedia This is the type of response I’ve been hearing for the past months while you’re service is not working as it should. Trying to cancel the service leads to being cut out on the phone. Do something for your customers!

  • Vee_Arr me (@Vee_Arr) reported

    @virginmedia But on Thursday when I called, you identified that there was a regional issue AND an issue specific to my own performance, for which you would send a technician. So how are you going to fix the latter?

  • enkeli85 Clare Old (@enkeli85) reported

    @virginmedia I tweeted this 31 minutes ago so still clearly not working.

  • JoJagiello Joanna Jagiello (@JoJagiello) reported

    @virginmedia So in the mean time no one bothers to actually fix my problem? Pathetic.

  • SeaninPinner Sean Moore (@SeaninPinner) reported

    @virginmedia Paying a premium price for poor service currently. If it’s down tomorrow, I’ll be forced to go against Government guidance in a national lockdown & travel to office in Central London putting myself at risk

  • MaverickMark mark palmer (@MaverickMark) reported

    @virginmedia This has gone on for ages. It happens everyday. I want not to pay at all for this and every day it continues. I also want compensation for the appalling / non existent service. Please also admit lying. Including the calls you promise and never do. You are doing the same again