Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Warfield, Reading, Tadley, Maidenhead, High Wycombe, Fleet, Yateley, Camberley, Wokingham, Farnborough, Henley on Thames, Bracknell, and Didcot.

City	Problem Type	Report Time
Warfield	Internet	2 days ago
Reading	Wi-fi	4 days ago
Reading	Internet	5 days ago
Tadley	Wi-fi	6 days ago
Maidenhead	E-mail	6 days ago
High Wycombe	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  A Rintsie (@arintsie) reported 4 minutes ago from Marlow Bottom, England

  @virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard

• 
  Pete (@gonnella) reported 10 minutes ago from Woodley, England

  @mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.

• 
  𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported 11 minutes ago from Bracknell, England

  @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

• 
  Doughnut Doney (@DoughnutDoney) reported 17 minutes ago from Benson, England

  @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

• 
  Nattytude (@nattytude) reported 20 minutes ago from Fleet, England

  @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

• 
  Phil Stacey (@PhilStace20) reported 21 minutes ago from Maidenhead, England

  @virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis

• 
  shaun harley (@shaun1968) reported 24 minutes ago from Didcot, England

  @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

• 
  Paul Collier (@Pablocollier) reported 24 minutes ago from Wokingham, England

  @virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.

• 
  Thom Gibbons (@TheBadgerG) reported 25 minutes ago from Farnborough, England

  @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

• 
  𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️‍🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported 28 minutes ago from Reading, England

  @virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963

• 
  Peter ***** (@hoarp001) reported 29 minutes ago from Fleet, England

  @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

• 
  ⚒ JOHN TURNER ⚒ (@barrowboy78) reported 30 minutes ago from Reading, England

  Anybody having problems with @virginmedia in the Reading area ……..?

• 
  Carol Rothwell (@CarolRothy) reported 34 minutes ago from Wokingham, England

  @virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific

• 
  Khurram Qayam (@kqbrain) reported 34 minutes ago from Reading, England

  @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

• 
  DimiD (@DimiD35089880) reported 36 minutes ago from Camberley, England

  @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

• 
  Natasha Gorrie (@tashaj1984) reported 53 minutes ago from Farnborough, England

  @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

• 
  Mike Biscoe (@MikeBiscoe1) reported 54 minutes ago from Reading, England

  @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

• 
  Philip Furlong (@PhilipFurlong2) reported 57 minutes ago from Wokingham, England

  @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

• 
  Alex Turton (@woodyturts) reported 58 minutes ago from Farnborough, England

  @virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.

• 
  Khurram Qayam (@kqbrain) reported 60 minutes ago from Reading, England

  Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A-A-RON (@rising_lefty) reported 3 minutes ago

  @j_ball13 @virginmedia They were awful when my nan died. I told them so they could cancel everything, sent proof and still tried to charge each month.

• 
  Emily Atkins (@bahallathegreat) reported 3 minutes ago

  @virginmedia do u ever get back I’m disabled all I’m asking for is a little help I need a engineer to come look at the connection and lay down the cable to the floor. Yet your not answering back

• 
  dawnieC (@CorkinDawn) reported 4 minutes ago

  @virginmedia I already said i did status check which is estimating 5.08pm fix. My point was text says should be fixed shortly. I dont consider 9hours being shortly. Why does this happen more often now? You are no longer reliable any more 🙁

• 
  Ravi Pal (@ravipal1214) reported 9 minutes ago

  @virginmedia @Virgin @WeAreOpenreach Do you provide a good service in my area?

• 
  dawnieC (@CorkinDawn) reported 9 minutes ago

  @virginmedia Plus convenient for you to get out of the compensation clause, restoring it for a few hours. The latest update showing is fix by 5 August at 16:08, so another whole day without internet. Is this a new fault or the last one not fixed properly?

• 
  Luis Alvarez (@alvarezluisf) reported 12 minutes ago

  Does anyone else in Ireland has @VirginMediaIE as their mobile data provider? It's THE WORST service out there! God do I regret switching to Virgin Media, this mistake has cost me money and patience.

• 
  Paul Tee (@Nokkapie) reported 14 minutes ago

  Yes @virginmedia I love being charged more than the contract I agreed! I also love being ignored when making a formal complaint. Defo won be renewing another contract. Awful behaviour from a business ive used for 20 years!

• 
  Alan Roberts (@AlanRob68902430) reported 22 minutes ago

  @shenry1972 @virginmedia @skytv Same with me 22 ish years, no call to try keep a customer just threats of charges if I don't post there router

• 
  Jayneadele (@Jayanic) reported 23 minutes ago

  Trying to contact @virginmedia So frustrating! Need to sort out your customer service! 😡

• 
  Nick. I’m just this guy, y’know? (@BettererBack) reported 24 minutes ago

  @jayemdee63 Virgin media. Awful.