Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, High Wycombe, Yateley, Fleet, Maidenhead, Farnborough, Camberley, Didcot, and Bracknell.

City	Problem Type	Report Time
Reading	Internet	6 hours ago
High Wycombe	Internet	19 hours ago
Yateley	Total Blackout	2 days ago
Fleet	Internet	3 days ago
Maidenhead	Internet	4 days ago
High Wycombe	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Paul Austin (@BagshotTwit) reported 5 minutes ago from Camberley, England

  @virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?

• 
  Alex Turton (@woodyturts) reported 8 minutes ago from Farnborough, England

  @virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.

• 
  Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported 10 minutes ago from Reading, England

  @virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration

• 
  Alyson Leitch (@Geordiesbird) reported 11 minutes ago from Wokingham, England

  @virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬

• 
  Phil Stacey (@PhilStace20) reported 13 minutes ago from Maidenhead, England

  @virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis

• 
  A (@ambreenfarooq15) reported 14 minutes ago from Reading, England

  Virgin media is sooooooo ******* ****

• 
  CM40 (@CM40UK) reported 15 minutes ago from Blackwater, England

  @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

• 
  Peter ***** (@hoarp001) reported 21 minutes ago from Fleet, England

  @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

• 
  Marti Jerrard - K74 (@K74Marti) reported 24 minutes ago from Farnborough, England

  Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

• 
  Craig (@Rochdale_Cowboy) reported 26 minutes ago from Reading, England

  @virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!

• 
  DimiD (@DimiD35089880) reported 33 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  GoldyMcGoldface (@Goldy73) reported 39 minutes ago from Farnborough, England

  @virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so

• 
  6thdr (@6thDr) reported 40 minutes ago from Wokingham, England

  Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.

• 
  Nattytude (@nattytude) reported 45 minutes ago from Fleet, England

  @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

• 
  faye harland (@fayeharland) reported 47 minutes ago from Woolhampton, England

  @virginmedia hi there not sure if you can help. We’ve been trying to contact my Uncle for a few days on his landline and it’s going direct to the message service. We’re getting quite worried about him and wondered if it’s possible to see if there’s a fault on the line?

• 
  Chris C (@a3racer) reported 49 minutes ago from Wokingham, England

  @virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?

• 
  Khurram Qayam (@kqbrain) reported 52 minutes ago from Reading, England

  Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

• 
  Mike Biscoe (@MikeBiscoe1) reported 56 minutes ago from Reading, England

  @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

• 
  Bowlesy (@Chateauneuf64) reported 58 minutes ago from Wokingham, England

  Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?

• 
  Khurram Qayam (@kqbrain) reported 59 minutes ago from Reading, England

  @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 4 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  Gloucester Glass (@gloucesterglass) reported 6 minutes ago

  Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!

• 
  Nath___O (@NOliver11) reported 6 minutes ago

  @virginmedia terrible service as usual! I expect a full refund of the boxing no stream for the past 15 minutes and counting!

• 
  JS (@SweeneyJoanne) reported 10 minutes ago

  @virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!

• 
  Stephen McCauley (@43mccauley) reported 13 minutes ago

  @virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay

• 
  Anthony Ellis (@WentTimb) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  MC (@_MCRL_) reported 16 minutes ago

  @virginmedia @21nonsense12 Never mind that DAZN has gone off sort it out we want a refund

• 
  Man in Black 2125 (@In2125) reported 20 minutes ago

  @virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming

• 
  MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported 22 minutes ago

  @virginmedia Yes the service stays page says no issues. But the helpline said 24 hours now the chat help saying another 24 hours. Lots of neighbours having the same issue. Can you advise please?

• 
  welshcake74 (@Welshcake74) reported 29 minutes ago

  @virginmedia Yes. It was the bereavement team that have the most awful and length process. So I’m doing it online. But I still had to wait on the phone and have the cancellation of contract spiel even though we aren’t cancelling. Just a poor process and no consideration for the customer