Virgin Media Outage Report in Reading, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG1, RG5, RG2, RG31, RG30 and RG6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Maidenhead, Fleet, Crowthorne, High Wycombe, Bracknell, Camberley, Marlow, Tadley and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Farnborough |
Phone | |
| Reading |
Internet | |
| Maidenhead |
Internet | |
| Reading |
Internet | |
| Fleet |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
-
Matt Rose
(@mattrose18) reported
from
Farnborough, England
@virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?
-
Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?
-
CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty
-
Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks
-
A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
-
A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
-
CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
-
Andrew Burdett
(@andburd) reported
from
Maidenhead, England
Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
-
CM40
(@CM40UK) reported
from
Blackwater, England
@MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson
-
Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia service down in GU14?
-
CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
-
Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@GiganetUK @virginmedia 13:25. Down again…
-
Dan O'Sullivan
(@dano_afc) reported
from
Frimley, England
@virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!
-
CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
-
Cameron🏴
(@CRJG_) reported
from
Bracknell, England
Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
-
Inmita La **** Peora de Offo
(@inmilla68) reported
from
Didcot, England
@virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.
-
A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out
-
Sharon Leaver
(@leaver_sharon) reported
from
Bracknell, England
@virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor
-
Matt Rose
(@mattrose18) reported
from
Camberley, England
@virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues
-
Nattytude
(@nattytude) reported
from
Fleet, England
@virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Diamond Disco Dave
(@akadi5co) reported
Today has been a good day (so far). Had the vaccine first thing this morning and then belittled a scammer who was pretending to be @virginmedia - finished the call with “That’s not how the internet works you idiot!” And then hung up!
-
Carl
(@clebeuva) reported
@JudgeDewie @virginmedia And that was for a corporate account too. I despair at all these simple issues.
-
Luisa
(@luisaomielan) reported
@virginmedia hi having so many issues with WiFi, paying premium and WiFi is intermittent at best, have done all the tests. Please can I get some support.
-
J. Chapman, what a yessa
(@hadfuckin_tight) reported
@virginmedia Firstly, that means there is an issue that's known about. Secondly, it's been going on for nearly two weeks. Dreadful customer service.
-
Jenny Ertle
(@JennyErtle) reported
@virginmedia Last night. Not worried about the complaint. I am worried about who@i talk to about moving house. I move 10. April and need to repair the wall first.
-
Hannah Oldfield 💙
(@HannahOldfield) reported
@virginmedia hi! My router has had a solid red light for abut 3 days now and your website says it means it’s overheating 😬 any ideas how to fix it?
-
Mitch mclennan
(@mitch_mclennan) reported
Virgin media change to a contract which I did not know about now paying £53 in May 2022 £93 to cancel £280 Benn with them over 25 years what a to treat customer
-
Tom Stocks
(@Purple_stocks74) reported
@virginmedia Wired also disconnects at times , customers need to be mass complaining to @Ofcom as this seems to be an issue across the network , seems virgin maybe misleading its customers as to what the issue is
-
Stacey Hartley
(@WestheadStacey) reported
@virginmedia literally the WORST company I’ve ever ever dealt with!! Passed to 3 different people, none of whom can help! If I had to give my details in ONE more time I was going to lose my mind! Absolutely sick to death of this awful company
-
Alan Dobson 💙
(@amadobson) reported
@Danjsalt @virginmedia All i ever about Virgin is bad