Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Camberley, Maidenhead, Farnborough, High Wycombe, Tadley, Henley on Thames, Bracknell, Didcot, Wokingham, Yateley, and Fleet.

City	Problem Type	Report Time
Reading	Internet	2 days ago
Reading	Internet	3 days ago
Reading	Internet	4 days ago
Camberley	Phone	4 days ago
Maidenhead	Internet	5 days ago
Farnborough	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Paul Mackenzie Ross (@pmross) reported 3 minutes ago from Farnborough, England

  ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

• 
  Mike Biscoe (@MikeBiscoe1) reported 5 minutes ago from Reading, England

  @GiganetUK @virginmedia 13:25. Down again…

• 
  Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported 9 minutes ago from Reading, England

  @virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.

• 
  Bowlesy (@Chateauneuf64) reported 10 minutes ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  Paul Mackenzie Ross (@pmross) reported 10 minutes ago from Farnborough, England

  @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

• 
  Paul Mackenzie Ross (@pmross) reported 13 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  Paul Collier (@Pablocollier) reported 26 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

• 
  Mike Biscoe (@MikeBiscoe1) reported 28 minutes ago from Reading, England

  @virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently

• 
  Alex Turton (@woodyturts) reported 29 minutes ago from Farnborough, England

  @virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 33 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  Alex Bennell (@ABennell4709) reported 35 minutes ago from Twyford, England

  @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

• 
  Caryn Sinclair (@ce141974) reported 41 minutes ago from Maidenhead, England

  @virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!

• 
  Jim Moore (@HamiltonNashHR) reported 41 minutes ago from Winnersh, England

  So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡

• 
  Andrew Burdett (@andburd) reported 44 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

• 
  Khurram Qayam (@kqbrain) reported 45 minutes ago from Reading, England

  We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom

• 
  Kerryn Newman (@kerrynnewman) reported 46 minutes ago from High Wycombe, England

  @virginmedia what's going on with my internet. No notification of problems!

• 
  Nicky Booty (@nickybootyy) reported 47 minutes ago from Reading, England

  @virginmedia when will the problems in rg1 be resolved?

• 
  A Rintsie (@arintsie) reported 48 minutes ago from Marlow Bottom, England

  @virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out

• 
  gonzo (@pears0) reported 55 minutes ago from Camberley, England

  @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

• 
  Paul Mackenzie Ross (@pmross) reported 55 minutes ago from Farnborough, England

  @Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary (@kanyonatic) reported 7 minutes ago

  @virginmedia please fix your app I’d like to pay my bill

• 
  Dr Allyson Edwards 👻 (@AllysonEdwards1) reported 8 minutes ago

  Having consistent problems with my @virginmedia broadband, & have just had the update that they hope to resolve the problem by Tuesday... I work from home, so how will it work to not have access to the internet for the next 2-3 days? I'm having to hotspot my pc.

• 
  Tellmewhatyouknow (@Tellmewhat49871) reported 10 minutes ago

  @virginmedia All our virgin and internet down during England v Argentina. We are not paying this whole month.

• 
  𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported 10 minutes ago

  @virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.

• 
  julie fountain (@juliefount) reported 11 minutes ago

  @virginmedia what a shambles they have assured me for 5 times in the last 3 months IT would be in contact, still can not access my account customer lost

• 
  steve homer_net (@stevehomer_net) reported 14 minutes ago

  @virginmedia @LDA74 In other words: our customer service doesn't exist, click a link and sort it out yourself!

• 
  FPL Gazza (@Gazza_FPL) reported 20 minutes ago

  @virginmedia who can help with an issue. Over 4 weeks since signed up but still no resolution to issue regarding unable to sign in to account. Also complaint number C-1007267370 pending. IT number PO1361386. #VirginMedia

• 
  Kat (@mostly_sleepy) reported 23 minutes ago

  @Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!

• 
  Denise Swif5 (@DeniseSwif5) reported 23 minutes ago

  Virgin media Day 13 with no service #joke

• 
  Pete McManus (@PeteMcManus) reported 27 minutes ago

  Update… @vmbusiness might be the worst company I’ve ever come across for customer service! Stay well away, they will miss-sell you and then ignore you, promise you a call back and ignore you! Unbelievably bad