Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG5, RG6, RG2, RG31 and RG30.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 12/02/2025 06:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Maidenhead, Fleet, Crowthorne, High Wycombe, Bracknell, Camberley, Marlow, Farnborough, Tadley, Wokingham and Yateley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomMaidenhead Internet
United KingdomReading Internet
United KingdomFleet Wi-fi
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • pears0 gonzo (@pears0) reported from Camberley, England

    @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!

  • pears0 gonzo (@pears0) reported from Camberley, England

    @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

  • reddobowen ☁️ Chris Reddington (@reddobowen) reported from Winnersh, England

    @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

  • MikeBiscoe1 Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia I don't know. You never answer the phone when I call you.

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

  • barrowboy78 ⚒ JOHN TURNER ⚒ (@barrowboy78) reported from Reading, England

    Anybody having problems with @virginmedia in the Reading area ……..?

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    @virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom

  • danbon1973 Daniel Bonilla (@danbon1973) reported from Wokingham, England

    @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Broadband down in OX11 area.

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Reading, England

    @virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!

  • MikeBiscoe1 Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

  • FfrTweets FFR Tweets💥🚀 (@FfrTweets) reported from Maidenhead, England

    @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

  • AronGunningham Aron Gunningham (@AronGunningham) reported from Reading, England

    @virginmedia RG6 no service

  • ChavdogEvans Daniel Evans (@ChavdogEvans) reported from Farnborough, England

    @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

  • shaun1968 shaun harley (@shaun1968) reported from Didcot, England

    @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Duane01925469 Duane (@Duane01925469) reported

    @virginmedia No this is what I’m asking. Had two people out Thursday who said the cab has no signal going to it, then heard nothing, I want to know when it’s getting fixed.

  • baggiesbabe69 Ness (@baggiesbabe69) reported

    @virginmedia It's now come on, but put it on Sky app on ipad & worked for 3mins then went off. It happens 90% of our red button games, silent game, wrong commentary, no game. Just the classic Virgin service we're used to!

  • MichaelJordanPT Michael Jordan (@MichaelJordanPT) reported

    @virginmedia Can they not call me? I’ve done everything I needed to in returning all the equipment. If this is an issue on your end you’re welcome to call me

  • DedosDrvs DERVi$E (@DedosDrvs) reported

    @virginmedia what's happening with your service at EN1 postcode area. Still no TV no broadband second time in a week now and it's taking ages to get fixed

  • Duane01925469 Duane (@Duane01925469) reported

    @virginmedia Installation? What are you talking about? I had it installed ages ago it just stopped working, it’s been going on 4 weeks that it’s been down actually read the first message

  • scott_mac_rae Don’t vote Conservative or buy the S*n - GE now (@scott_mac_rae) reported

    @virginmedia Yes, it’s the fact the technician promised us his manager would call us to sort it out for next week and this didn’t happen. Not even a customer yet and the lack of candour started already ?

  • mickyjayuk MJ (@mickyjayuk) reported

    Finally gave up with @virginmedia utterly crap hub and got my own mesh system. Perfect WiFi coverage over my entire house within minutes. Virgin, your equipment is god awful. #hub5

  • andycrawford75 Andy Crawford (@andycrawford75) reported

    @virginmedia @chrismalk1 Boring this now......!! There's never 'issues' when prices are raised, they appear perfectly on my bill. Maybe my new strategy when asked why my payment is late is "I'm looking into this"

  • ljrn42 Liz (@ljrn42) reported

    @virginmedia Your "customer service team " just told my daughter that she could buy a sim card from you but if she wasn't already a customer they would give her a free phone with a sim card included

  • anthony69620634 anthony (@anthony69620634) reported

    @virginmedia I never get answer! Every single day I have spoken with an advisor I get told, ‘the fault says it will be fixed by this date, on that time!’ No advisor can book a technician to visit my property, no advisor is telling me anything other then that.