Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG5, RG7, RG1, RG6, RG2 and RG31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, High Wycombe, Fleet, Camberley, Maidenhead, Crowthorne, Bracknell, Marlow and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Farnborough |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| High Wycombe |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Alex George
(@woodsa164) reported
from
Wokingham, England
Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
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Bucksbowler
(@bucksbowler) reported
from
High Wycombe, England
@virginmedia Still having connection issues in High Wycombe
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Ward
(@SamWard25950219) reported
@virginmedia Virgin Mobile why did you cancel 4 of my family’s sims when all I did was upgrade to a new deal!
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SwitchAzlain
(@CGMSFERLAND) reported
@domineeektwitch @virginmedia They had my bill at 177 and I asked why guess what they added a phone line WHEN I NEVER DID. now I'm back to 150 but yeah it's ridiculous my old router was giving me 3ms so I made them give me a new high tech router that was actually meant for my internet.
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Matt Bacon 💙
(@cmatthewbacon) reported
@virginmedia BTW, I don’t think it is ever acceptable for support to hang up on challenging but polite customer — if they don’t know the answer than escalate rather than cut off…
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Matt Bacon 💙
(@cmatthewbacon) reported
@virginmedia Support person just hung up on me when I asked, which is not impressive. If there is no support for visual voicemail, then can we have a list of IVR commands for the old school voicemail? Back in the day it used to say press 1 to save etc.? And happy to move networks to get VVM
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Chris Davis 🇺🇦
(@Chris_Davis1998) reported
@virginmedia Yes there is an outage. Having to wait 24 hours simply is not good enough. There have been connection issues for more than a day, and this is impacting my work.
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Prezz Uk
(@PrezzUk) reported
@LeeWarburton24 @virginmedia I seriously cannot believe how bad and how OFTEN, virgin media fail their customers. I didnt realise it was so bad!!
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Matt Richards
(@mattrichards100) reported
@virginmedia TV services down in Plymouth for 24 hours & not expected to be fixed until June 13th! And I’m paying for this? Plus I’m still waiting for my replacement TiVo box ordered in March.
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UforiK
(@UforiK_) reported
@ThatGirlMilky @virginmedia What in the actual ****. That's so infuriating that they're not only not doing anything, but also just not listening at all. I hope you manage to luck in to having a competent person stumble across your case 🤞🙄
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Matt Bacon 💙
(@cmatthewbacon) reported
@virginmedia Does Virgin Mobile support iPhone Visual Voicemail? Just been told that an up to date iPhone SE is the problem with my mother in law managing her voicemail from the phone. If VM does not support visual voicemail, then just say so….
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MB
(@BoxeoMarshy) reported
No Sky Atlantic on @virginmedia is some Wack *** **** man why.