Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Reading, High Wycombe, Camberley, Fleet, Bracknell, Maidenhead, Didcot, Henley on Thames, Marlow, and Didcot.

City	Problem Type	Report Time
Reading	Internet	23 hours ago
Reading	TV	2 days ago
High Wycombe	Wi-fi	3 days ago
Reading	Internet	4 days ago
Farnborough	TV	4 days ago
Farnborough	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Craig (@Rochdale_Cowboy) reported 12 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  gonzo (@pears0) reported 15 minutes ago from Camberley, England

  @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

• 
  Tom (@Tom38971529) reported 18 minutes ago from Wokingham, England

  @virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back

• 
  iszi (@iszi_lawrence) reported 21 minutes ago from Reading, England

  @virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.

• 
  Chris C (@a3racer) reported 26 minutes ago from Wokingham, England

  @virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?

• 
  Daniel Evans (@ChavdogEvans) reported 28 minutes ago from Farnborough, England

  @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

• 
  Greg Emmerson (@gregemmerson_) reported 29 minutes ago from Reading, England

  @virginmedia Completed the tests with the app, one room poor coverage

• 
  Ultra Mugnus (@mkn1ght) reported 33 minutes ago from Reading, England

  @monstroso @virginmedia A problem we all have.

• 
  Craig (@Rochdale_Cowboy) reported 34 minutes ago from Reading, England

  @virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!

• 
  Callum Penny (@callum_penny) reported 34 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  CrankyGeek (@pepetideo) reported 36 minutes ago from Didcot, England

  @virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.

• 
  ⚒ JOHN TURNER ⚒ (@barrowboy78) reported 37 minutes ago from Reading, England

  Anybody having problems with @virginmedia in the Reading area ……..?

• 
  Razvan Neacsu (@RNeacsu) reported 41 minutes ago from Didcot, England

  @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

• 
  Paul Mackenzie Ross (@pmross) reported 42 minutes ago from Farnborough, England

  Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

• 
  shaun harley (@shaun1968) reported 42 minutes ago from Didcot, England

  @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

• 
  CM40 (@CM40UK) reported 45 minutes ago from Blackwater, England

  @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

• 
  faye harland (@fayeharland) reported 46 minutes ago from Reading, England

  @virginmedia I’m not sure if they do. Happy to do another web chat to cancel.

• 
  Paul Collier (@Pablocollier) reported 55 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

• 
  A Rintsie (@arintsie) reported 56 minutes ago from Marlow Bottom, England

  @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

• 
  Natasha Gorrie (@tashaj1984) reported 57 minutes ago from Farnborough, England

  @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Hudson (@DavidHu15170472) reported 6 minutes ago

  @virginmedia I am a new customer, I received an email requesting I register. I received an email link to register my email, but when I tried to complete the registration got stuck in an endless loop, as the whole process keeps repeating. Now I am wondering if I have made a mistake joining VM.

• 
  Sue Metcalf. 🌈 (@suemetty) reported 6 minutes ago

  @virginmedia There is no signal apparently there is a known issue in my postcode NE8 3JP

• 
  Heroes Of Britain (@HeroesOfBritain) reported 12 minutes ago

  @Benleo @virginmedia had a similar issue with sky a few years ago took them months to sort out a simple billing error

• 
  Big Ben (@IciBigBen2) reported 14 minutes ago

  @jakebritishwall @virginmedia @Benleo Same here. They don’t give a **** about their customers. I avoid anything with Virgin name on it.

• 
  christopher aucott (@christopherauco) reported 15 minutes ago

  @virginmedia 36 hours of no internet and half my channels not working on the TV and I still can't book an engineer. What is going on with your service?

• 
  Gazza191 (@GTCT19144) reported 15 minutes ago

  @jomickane @Benleo Don't go with Virgin media Jo , the worst company ever.

• 
  Longevity Peptides (@longpeptides) reported 17 minutes ago

  @Benleo @virginmedia had similar issues with a provider in the us took months to get it sorted. it's like they're more focused on upselling than customer service.

• 
  deejay 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸🇨🇦🇦🇺🇳🇿 (@DJCDale) reported 21 minutes ago

  @virginmedia I cannot be the only person that cannot log on via the app or online is there a problem ?

• 
  Monapics.com (@Monapics) reported 21 minutes ago

  @Benleo @virginmedia They have been fined by the mediator in my case but still have not fixed a simple email issue. They have now been pulled up again to get it sorted from last year. Dealing with the Indian call centres have had no progress there, and only one person spoke understandable English

• 
  Kevin Moss (@KevinMoss136938) reported 25 minutes ago

  @virginmedia Cannyou tell me when the outage in the PR2 area will be fixed Tv on but no internet connection