Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Fleet, Maidenhead, High Wycombe, Reading, Farnborough, Camberley, Didcot, and Bracknell.

City	Problem Type	Report Time
Fleet	Internet	23 hours ago
Maidenhead	Internet	3 days ago
High Wycombe	Wi-fi	4 days ago
Reading	Internet	4 days ago
Farnborough	Phone	5 days ago
Fleet	TV	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Dawn Fabbricatti🇿🇦🇮🇹 (@DawnFabbricatti) reported 3 minutes ago from Reading, England

  @virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.

• 
  A Rintsie (@arintsie) reported 5 minutes ago from Marlow Bottom, England

  @virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard

• 
  Paul Mackenzie Ross (@pmross) reported 13 minutes ago from Farnborough, England

  @virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!

• 
  Nicky Booty (@nickybootyy) reported 19 minutes ago from Reading, England

  @virginmedia when will the problems in rg1 be resolved?

• 
  Khurram Qayam (@kqbrain) reported 20 minutes ago from Reading, England

  Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

• 
  Peter ***** (@hoarp001) reported 21 minutes ago from Fleet, England

  @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

• 
  iszi (@iszi_lawrence) reported 25 minutes ago from Reading, England

  @virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.

• 
  Alex Turton (@woodyturts) reported 29 minutes ago from Farnborough, England

  @virginmedia service down in GU14?

• 
  Becky Morrish (@BeckyMorrish13) reported 31 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  Paul Collier (@Pablocollier) reported 33 minutes ago from Wokingham, England

  @virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.

• 
  Matt Rose (@mattrose18) reported 39 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  Mike Biscoe (@MikeBiscoe1) reported 44 minutes ago from Reading, England

  @GiganetUK @virginmedia 13:25. Down again…

• 
  Marti Jerrard - K74 (@K74Marti) reported 49 minutes ago from Farnborough, England

  Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

• 
  Khurram Qayam (@kqbrain) reported 50 minutes ago from Reading, England

  We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom

• 
  Daniel Evans (@ChavdogEvans) reported 53 minutes ago from Farnborough, England

  @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

• 
  ☁️ Chris Reddington (@reddobowen) reported 56 minutes ago from Winnersh, England

  @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

• 
  Phil Stacey (@PhilStace20) reported 56 minutes ago from Maidenhead, England

  @virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!

• 
  Dan O'Sullivan (@dano_afc) reported 57 minutes ago from Frimley, England

  @virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!

• 
  Tim Bourne (@TimSBourne) reported 57 minutes ago from Wokingham, England

  @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

• 
  DimiD (@DimiD35089880) reported 59 minutes ago from Camberley, England

  @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bэccaaaa (@Beccaaaa_x_) reported 3 minutes ago

  @debbierowe1 @virginmedia My tv just went black and now not working

• 
  glam2506 (@glam1961) reported 3 minutes ago

  @virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.

• 
  JS (@SweeneyJoanne) reported 5 minutes ago

  @virginmedia I cannot tell you how horrendous my experience has been. 4 weeks later, no install, a broken path and I have no broadband! You didn’t show up again!!!! No communication either.

• 
  Susan Chew (@SusanChew5) reported 6 minutes ago

  @gloucesterglass @virginmedia They are possibly the worst company ever, still no engineer a week later, and one of us works from home. You will definitely find better, you can't get any worse.

• 
  Face palm Vengance (@IsTheTruthToxic) reported 6 minutes ago

  @virginmedia Yes it does and it’s a bad system. Your tortuous phone tree system makes talking to the right people very difficult, having to phone for the best deal instead of being offered it by daily is predatory and unnecessary, you know the problems so fix them

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 SMITHY 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LeeSmit35077313) reported 13 minutes ago

  @gblondon1 @skytv @virginmedia I changed to virgin once. Lasted 6 months. They charged me for services I didn’t ask for or use took bigger payments than they should have and not one person on the phone spoke clear enough English for you to understand. Absolute **** show of a company

• 
  chantelle ❤️‍🔥⸆⸉ (@ttpdchantelle) reported 13 minutes ago

  @virginmedia hope your refunding everyone for this **** service?

• 
  Edward Thorpe (@EdwardThorpe) reported 17 minutes ago

  @virginmedia are you having issues in the HD4 area? My broadband has been completely down since at least 6pm yesterday

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 22 minutes ago

  I want to scream, as so often with ‘customer service’ [sic] these days. @virginmedia and @O2 have merged; neither of my passwords works. I click a link to reset and all I get is ‘verification of email address’ not ‘reset password’. So fed up.

• 
  jak cool (@kenshinnnjay) reported 23 minutes ago

  so sad for Tom's stream, and **** Virgin Media