Virgin Media

Virgin Media Outage Report in Reading, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Reading come from postal codes RG1, RG4, RG6, RG5, RG7, RG2 and RG10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 03/09/2026 13:30

March 09: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Tadley, Maidenhead, Farnborough, Camberley, Fleet, Bracknell, High Wycombe and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomTadley Internet
United KingdomMaidenhead Wi-fi
United KingdomFarnborough Wi-fi
United KingdomCamberley Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    @virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!

  • Loddonbrewery Loddon Brewery 🏉 🌹 (@Loddonbrewery) reported from Reading, England

    @virginmedia Broadband/TV down. Had a text from you saying all is working, but it's not.

  • walshi01 Declan (@walshi01) reported from Marlow Bottom, England

    @virginmedia I will NOT cash the cheque and sum directed back to the account as I believe this is just a pro-rata amount due. Not compensation for lack of service or repayment of any kind

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.

  • Loddonbrewery Loddon Brewery 🏉 🌹 (@Loddonbrewery) reported from Reading, England

    @virginmedia Not any more. There was an issue, all was meant to be fine at 6pm - but alas, here we are...

  • EJVMcLean Ed Vokes-Mclean (@EJVMcLean) reported from Farnborough, England

    @virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area

  • walshi01 Declan (@walshi01) reported from Marlow Bottom, England

    @virginmedia But yet, you cannot call me to discuss! I find the benefit of hiding behind a system laughable. Particularly as it is your company who cannot log complaints, log a cancellation or fix a long term problem from which you had 20+ calls over many months. I have a pic library of my tv

  • BRYCECHOBE Chobe Clarke (@BRYCECHOBE) reported from Wokingham, England

    @virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.

  • mecompton74 Martin Compton (@mecompton74) reported from Maidenhead, England

    Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful

  • slough_womble Russell Earl (@slough_womble) reported from Didcot, England

    @virginmedia was on phone for over 2hrs yesterday sorting out why disconnected...now waiting on phone again already 30mins still no answer to find why still no internet... absolute awful customer service

  • pepetideo Pepetideo (@pepetideo) reported from Didcot, England

    After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.

  • pamelab74027553 pamela brown (@pamelab74027553) reported from Bracknell, England

    Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊

  • jodystockford Jody Stockford (@jodystockford) reported from Camberley, England

    @virginmedia absolutely shocking customer service, ironically can’t even manage to do a disconnection correctly.

  • studiofitz Robert Fitzmaurice (@studiofitz) reported from Reading, England

    @virginmedia No, which is why I went to the problem of contacting you.

  • martinrowan Martin Rowan (@martinrowan) reported from Wokingham, England

    @dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    @virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.

  • GoFastAdy Ady (@GoFastAdy) reported from Fleet, England

    @virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔

  • BeckyMorrish13 Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

  • GoFastAdy Ady (@GoFastAdy) reported from Fleet, England

    @virginmedia not even a reply = customer support 🙄

  • MatthewPorter89 Matthew Porter (@MatthewPorter89) reported from Bracknell, England

    Ridiculous, poor service @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IVajdi Iman Vajdi (@IVajdi) reported

    @virginmedia No broadband service for more than 12 hours now (SW15) and no outage reported on your website ! This is on top of your usual day to day network issues ! Is there an ETA to get an update or get the service working?

  • sluggishgamers Fps_guy (@sluggishgamers) reported

    @BattleDogs_mxr @virginmedia Best advice I can give is switch to BT direct I used to have the same issues with sky.

  • AvrilNewman9 Avril Newman (@AvrilNewman9) reported

    @virginmedia No one will help me. They told me I have to wait til next year when it expires.

  • Jimmythegreeb James Manning (@Jimmythegreeb) reported

    Once again @02 service is down. How many weeks this time. Since they merged with @virginmedia their service and customer service has be appalling

  • shieldsie92 Catherine Shield (@shieldsie92) reported

    @virginmedia @virginmedia I will be looking to get a better customer experience from another provider #virginmedia #virginmedialetdown #poorcustomerservice

  • ManicMundie Lyzz (@ManicMundie) reported

    @virginmedia Morning, no I didn't contact them as it's so common to lose internet now and get sent round in circles when I do contact them. Asked to leave sooner because of the issues and was told I need to go through a month of no internet to get out my contract fee-free 🙃

  • Stephen3_22 Stephen 💙 (@Stephen3_22) reported

    @virginmedia Day Eight of complete loss of Service @virginmedia

  • SimonG83 Simon G ⚓👓 (@SimonG83) reported

    @virginmedia Hi, I have a Super Hub 2, there are 2 green arrows that are on and occasionally flash, I have rebooted several times, checked the connections at the back but still having the issue and need to log on for work.... HELP!!

  • MarkBillinge Mark Billinge (@MarkBillinge) reported

    @virginmedia This is already DAY 5 and it feels like I’m still having to explain the issue!!

  • bro8ros Douglas Boyle (@bro8ros) reported

    @virginmedia Thats now a month with no phone lines and no phone call from Order Management Team Manager. Got complaint ref but nowt done. Can someone get back to me immediately!!!!!