Virgin Media outages and service status in Reading, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 7, 8:58 AM GMT+1.
- Internet (79%)
- Wi-fi (13%)
- Total Blackout (4%)
- TV (4%)
The latest reports from users having issues in Reading come from postal codes RG1 , RG6 , RG2 , RG31 , RG7 , RG30 , RG4 and RG5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Maidenhead, Reading, Farnborough, Marlow, Bracknell, Didcot, Camberley, High Wycombe, Tadley, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead
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Internet | 1 day ago |
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Reading
|
Internet | 2 days ago |
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Reading
|
Internet | 2 days ago |
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Reading
|
Internet | 2 days ago |
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Reading
|
Internet | 3 days ago |
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Reading
|
Internet | 5 days ago |
Community Discussion
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Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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John Mitchell (@LordConnaught) reported from Reading, England@virginmedia day three of sitting listening to your hold music unable to speak to anyone. My Tivo has gone pop. Any chance you can help please?
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Neil Aston (@naston23) reported from High Wycombe, England@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Oh... no, it’s down again. Nope, it’s back. Oh... and again, no BB. Wait, back on. Hurrah. Oh, no, back, nope, gone... There’s something seriously wrong with your service. Dead for 36 hours, back and now intermittent... in the middle of the night too! Who can fix this?
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Neil Randall (@neildrandall) reported from Blackwater, England@virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Neil Aston (@naston23) reported from High Wycombe, England@virginmedia I’ve called twice now to cancel and was very specific the 2nd saying, and then sent me a £5 voucher. So why would I waste my time calling them a 3rd time? Everyone I’ve spoken to has been useless and unhelpful 755136803 Here’s my account number, can you cancel it please
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Hi, yep. It’s been poor for over 4 days and non-existent for nearly 36 hours. Yes, I’ve checked BB status, it’s supposedly OK, yes I’ve rebooted, yes I’ve factory reset, multiple times. Still no BB. Still have to go to office, no choice unfortunately. No BB = Big health risk🙁
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Bob Beveridge (@BobBeveridge1) reported from Reading, England@virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31
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Matt Roberts (@mattrobertsCFC) reported from Wokingham, EnglandPoor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Neil Aston (@naston23) reported from High Wycombe, England@virginmedia But they don’t cancel when I ring up so why would I waste my time doing that. I’m not spending another hour on the phone to achieve nothing again.
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Paul Mackenzie Ross (@pmross) reported from Farnborough, EnglandDear @VirginMedia, are there problems in the GU14 area? Because the reliability of broadband here has been appalling since at least Thursday/Friday. You really need to sort it out, I have to WFH and my daughter needs to connect with her school.
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Neil Aston (@naston23) reported from High Wycombe, England@virginmedia Yes and I’m still in a queue waiting for a response. I really don’t understand how this is so difficult. I just want to cancel my contact for a service you’ve lied to me be about being able to supply.
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Safdar Mustafa (@safdar) reported from Reading, England@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
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Neil Aston (@naston23) reported from High Wycombe, England@virginmedia Nope. No one has contacted me again, which is pretty much what I expected. If you want to come and do the outside work and fit the cables you’re more than welcome to. But my Sky broadband is being installed Wednesday so and I’ve tried to cancel my contract 3 times now so I’m done
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Ritch Waghorn (@RitchWaghorn) reported from Wokingham, England@virginmedia Was waiting over an hour on Saturday to speak with your customer services regarding an issue with my TV service. After which I was cut off . I tried again on Monday and was able to resolve the issue
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Neil Aston (@naston23) reported from High Wycombe, England@virginmedia Why has it been so difficult to cancel. When I ring up your helpline why does the person who answer have no idea what they’re doing?!
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Kirsty MacDiarmid (@KirstyMac712) reported from Fleet, EnglandHi @virginmedia really hard to work from home when the wifi keeps cutting out. We’ve not had a connection since 10.30 last night. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Harkin (@harkz9) reported from Cambuslang, Scotland@virginmedia Yet again 11:30p.m has been and gone. Still not working. Blatant lies. My wife is working from home and needs WiFi. Already had 2 take a days A/L due to this. Any update?
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Radhika Jesani (@missradhikaj) reportedThe worst internet provider goes to @virginmedia I’ve just spent 41 mins trying to log on from home… done all the trouble shooting and still nothing! #useless #worstservice
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Jon Bulmer (@jonbulmer1988) reported@virginmedia As much as I enjoy the box, I do enjoy kerrang. Is there a fix yet? It’s been a month.
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David Sutherland (@Gotham68) reported@virginmedia issues with broadband, asks me to sign in when already signed in, generic question from bots don’t resolve anything, #poorshow where’s the customer support?
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Julie Gallagher (@JulieGal1234) reported@virginmedia getting error code on Netflix ui-800-3 and that means theres an error with the network/internet. No actual problem. Everything is working. What's going on?
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Dr Andrew Mackay (@drandrewmackay) reportedI’ve never had any issue with my broadband from @virginmedia (aside from cost). They called yesterday to upswell me faster and asked repeatedly about buffering. Suddenly today it’s now slow and buffering constantly. Anyone else being gaslit by @virginmedia today?
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Ben Docherty (@IamBenDoc) reportedEmbarrassing levels of service from @virginmedia yet again. Seriously how do you fail to make a to property connection when it's cabled? I heard @richardbranson went to space recently. Did that use up the budget?
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Dan (@dpc19892) reported@virginmedia 5 engineers 3 weeks nearly 4 weeks still having issues WiFi randomly disconnects have to reset router to get it back happening 5 to 7 times a day now what exactly are we meant to do managers don’t ever ring us back
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Buck Melanoma 🥖 (@TrenchFone) reported@TesticleOReilly Lagging like a ******** here! Virgin Media carried out some maintenance to improve the service last week 🙄
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Dr Kumaran (@Kumaranism) reported@drandrewmackay @virginmedia Definitely had this. “What? You mean you’re not having problems? Let us fix that for you.”