Virgin Media outages and service status in Reading, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 30, 9:09 PM GMT+1.
- TV (65%)
- Internet (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- E-mail (2%)
The latest reports from users having issues in Reading come from postal codes RG6 , RG1 , RG7 , RG31 , RG30 and RG2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, High Wycombe, Fleet, Farnborough, Camberley, Bracknell, Maidenhead, Didcot, and Henley on Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
TV | 2 days ago |
|
High Wycombe
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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faye harland (@fayeharland) reported from Reading, England@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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Khurram Qayam (@kqbrain) reported from Reading, EnglandAnother day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Ultra Mugnus (@mkn1ght) reported from Reading, England@monstroso @virginmedia A problem we all have.
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Daniel Evans (@ChavdogEvans) reported from Farnborough, England@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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Cameron🏴 (@CRJG_) reported from Bracknell, EnglandHuge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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Jim Moore (@HamiltonNashHR) reported from Winnersh, EnglandSo @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡
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Philip Furlong (@PhilipFurlong2) reported from Wokingham, England@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia
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Craig (@Rochdale_Cowboy) reported from Reading, England@virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!
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Caryn Sinclair (@ce141974) reported from Maidenhead, England@virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!
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Ems (@EmsAlice) reported from Bracknell, England@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Dave Crocker (@davedec60) reported from Reading, EnglandSo @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier
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Craig (@Rochdale_Cowboy) reported from Maidenhead, England@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty
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Flo (@Flozephine) reported from Bracknell, England@virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻
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6thdr (@6thDr) reported from Wokingham, EnglandToday I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Doughnut Doney (@DoughnutDoney) reported from Benson, England@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Craig (@Rochdale_Cowboy) reported from Maidenhead, England@virginmedia I don't know. You never answer the phone when I call you.
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Khurram Qayam (@kqbrain) reported from Reading, EnglandWe have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim (@timlumley) reported@virginmedia Getting fed up of my Broadband speed dropping. Others in the Gateford area of Worksop are saying the same. Kindly rectify whatever is wrong please. I do not pay you for slow speeds!
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Joy Harris (@bengalisgirl) reported@virginmedia Disgusting service down again tonight message on TV screen saying Network Out Of Range !
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Danger Mouse 🏴 (@stewiejohn2) reported@OliverGMcManus @virginmedia They should pay you automatic compensation thru the Ofcom scheme, it is about £6 a day. If they do not agree to pay it, then take them to an Ombudsman service.
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Ana Atkinson (@Ana1Atkinson) reported@virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet
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Irksome (@Irksome73) reported@OliverGMcManus @virginmedia They have always been the worst. I had a fault when I was with them in London - due to someone cutting their fibre backbone - 16 weeks by which time I’d reversed engineers their own network and had a solution that worked for weeks.
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Liam Higgins (@LiamHiggins5) reported@OliverGMcManus @virginmedia @MartinSLewis honestly think you should help put more pressure on broadband providers. The fact this person has been without broadband for several weeks and can't leave without paying a exit fee is ridiculous.
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Sufyaan (@Scintilla_A7) reported@virginmedia internet been down since yesterday and you’re so incompetent that you can’t fix the WiFi until the 1st of June? This is ridiculous
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Dil A (@superluvdub) reported@virginmedia We pay way too much for a really bad service. Super frustrating . @virginmedia
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Gary Broadbent (@garyb007) reported@TezzaBelle88 @virginmedia Yep, pretty standard. By miles, the worst customer service I've ever experienced. What's more, nobody seems to want to improve it.
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O2 (@O2) reported@rraanes Hi it's us from Virgin Media O2. Sorry to hear your having these issues, if you like could you please send us a DM with a screenshot of the errors you're getting, so we can take a better look?