Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG31, RG10, RG1, RG30, RG41, RG7 and RG6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 01/23/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Didcot, Reading, Camberley, High Wycombe, Bracknell, Farnborough, Fleet and Maidenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomDidcot Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading TV
United KingdomReading Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    @virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia

  • Rochdale_Cowboy Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England

    @UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    @virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.

  • tw1tterlawsey Martin law (@tw1tterlawsey) reported from Reading, England

    @virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!

  • roballan07 Rob Allan (@roballan07) reported from Maidenhead, England

    @virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.

  • daddysdahmer Soph (@daddysdahmer) reported from Reading, England

    @virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!

  • tw1tterlawsey Martin law (@tw1tterlawsey) reported from Reading, England

    @virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving

  • debi_feltimo Debi Brown (@debi_feltimo) reported from Maidenhead, England

    @virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    @virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...

  • woodsa164 Alex George (@woodsa164) reported from Wokingham, England

    @virginmedia Not great, it never is really.

  • markblunden MarkBlunden (@markblunden) reported from Maidenhead, England

    @virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!

  • basicbloke2012 Basic Bloke (@basicbloke2012) reported from Yateley, England

    @virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone

  • Katyebh Katy Hamilton (@Katyebh) reported from Reading, England

    Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....

  • Katyebh Katy Hamilton (@Katyebh) reported from Reading, England

    @virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.

  • Katyebh Katy Hamilton (@Katyebh) reported from Reading, England

    @virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..

  • debi_feltimo Debi Brown (@debi_feltimo) reported from Maidenhead, England

    @virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!

  • chriswoods84 Woodsy (@chriswoods84) reported from Wokingham, England

    @virginmedia I've done all that. It's been intermittent all day. I've reset. I've turned on and off. I've sat on hold. It's a ridiculous service

  • chriswoods84 Woodsy (@chriswoods84) reported from Wokingham, England

    @virginmedia only had internet installed last week. For about the 15th time it's dropped out. Fed up of sitting on phone on hold. Service update page says all ok. Clearly isn't

  • LisaMarieHeenan Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported from Reading, England

    The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ftakeith richard parkes (@ftakeith) reported

    @VirginMediaIE @upmaigheo1212 @CNN will disappear from virgin media tv Ireland from September 1st 2021, it appears the customer service were not told so far

  • LeroyMcMuffin BigAnge’sJumper🇯🇵 (@LeroyMcMuffin) reported

    @virginmedia My WiFi has been out for 2 days now and no service issues apparently with my broadband. I’ve reset, restarted, done all the trouble shooting but nothing seems to be working. Any ideas?

  • PBerkul SouthStandFoodie (@PBerkul) reported

    @hassyafc @virginmedia They were shocking when I was with them and it seems nothing changes. All I can say is cut them off and change your provider cuz. They have zero customer service quality

  • mjKneafsey Michael J Kneafsey (@mjKneafsey) reported

    @virginmedia Hey, my TiVo box has a C130 error and can't connect to the virgin media service. The cable is firmly plugged in the back of the box. Tried trouble shooting steps. Nothing works. Help?

  • kelly_mehmet Kelly Mehmet (@kelly_mehmet) reported

    @virginmedia you should not need my full postcode as it’s the whole of the EN9 area- Surely you should have had enough complaints to know that. Clearly you don’t know what the problem is as I have just had another email now telling me won’t be fixed until 10am tomorrow- 5 days & counting🤬

  • hassyafc Hassan Hassan (@hassyafc) reported

    @virginmedia #viginmedia #virginmediadown @richardbranson @Pennyfab1 no Internet for 4 days your company customers service is so poor and getting mugged off

  • wptd17 Warren Davies (@wptd17) reported

    @virginmedia Your broadband is awful in my house and even when the router is 5 feet away from me. What do I do to get a better service from you???? I’m seriously gonna whip you out of my house soon if it doesn’t improve!!

  • AdetimoleBen Gbenga (@AdetimoleBen) reported

    @virginmedia Yes that you know there’s an issue - but I’ve been without internet for 6 days you keep putting the fix for the next day

  • Mrsmob57 Emily Mobley (@Mrsmob57) reported

    @virginmedia I have run tests it says great WiFi in every room but that is not the case it is getting really frustrating now that we don’t have the service that we pay for pls can someone contact me regarding this

  • emmalouwillcox Emma Willcox (@emmalouwillcox) reported

    @virginmedia after months of intermittent broadband problems, I’ve logged into Hub and almost all devices outside the room where the Hub is, have low signal strength and the advice is to move them closer to the Hub. This isn’t an option, do you offer any signal boosters please?