Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Camberley, Maidenhead, Farnborough, High Wycombe, Tadley, Henley on Thames, Bracknell, Didcot, Wokingham, Yateley, and Fleet.

City	Problem Type	Report Time
Reading	Internet	19 hours ago
Reading	Internet	2 days ago
Camberley	Phone	2 days ago
Maidenhead	Internet	3 days ago
Farnborough	Internet	3 days ago
Reading	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  A Rintsie (@arintsie) reported 5 minutes ago from Marlow Bottom, England

  @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

• 
  Tom (@Tom38971529) reported 6 minutes ago from Wokingham, England

  @virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back

• 
  A Rintsie (@arintsie) reported 11 minutes ago from Marlow Bottom, England

  @virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard

• 
  Daniel Bonilla (@danbon1973) reported 19 minutes ago from Wokingham, England

  @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

• 
  Paul Mackenzie Ross (@pmross) reported 24 minutes ago from Farnborough, England

  ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

• 
  Caryn Sinclair (@ce141974) reported 27 minutes ago from Maidenhead, England

  @virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!

• 
  Alex Bennell (@ABennell4709) reported 27 minutes ago from Twyford, England

  @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

• 
  Bowlesy (@Chateauneuf64) reported 31 minutes ago from Wokingham, England

  Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?

• 
  Phil Stacey (@PhilStace20) reported 37 minutes ago from Maidenhead, England

  @virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis

• 
  Deborah Jessup (@Debbiejojessup) reported 39 minutes ago from Woodley, England

  Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia

• 
  Paul Austin (@BagshotTwit) reported 39 minutes ago from Camberley, England

  @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

• 
  FFR Tweets💥🚀 (@FfrTweets) reported 41 minutes ago from Maidenhead, England

  @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

• 
  DimiD (@DimiD35089880) reported 43 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  CM40 (@CM40UK) reported 46 minutes ago from Blackwater, England

  @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

• 
  Daniel Evans (@ChavdogEvans) reported 48 minutes ago from Farnborough, England

  @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

• 
  Carol Rothwell (@CarolRothy) reported 49 minutes ago from Wokingham, England

  @virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific

• 
  gareth moore (@gareth5274) reported 50 minutes ago from Maidenhead, England

  @virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.

• 
  shaun harley (@shaun1968) reported 50 minutes ago from Didcot, England

  @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

• 
  gonzo (@pears0) reported 51 minutes ago from Camberley, England

  @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

• 
  Nattytude (@nattytude) reported 53 minutes ago from Fleet, England

  @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 2 minutes ago

  @virginmedia @HopeForTo There are people from various areas of the UK telling you that they have a WiFi outage at the same time Service checker confirms it for those who’ve told you. Which means it’s not an equipment issue. It’s a Virgin Media national issue and yet no announcement on here

• 
  Colin Smith (@smithco76) reported 2 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads

• 
  Mike Duggan (@mikepduggan) reported 6 minutes ago

  @MikeNewman68011 @Caolan_Scully Also, why does nobody jump up and down about the games in Virgin Media Park vs Edinburgh and the Dragons last year. Or the planned ones this year.

• 
  Temporary Location (@TemporaryLocat1) reported 8 minutes ago

  @virginmedia On the virgin media app it says it would be fixed by 17.07 which was over 20 minutes ago and it’s still down, where are the updates on what the problem is and how it will be fixed?

• 
  Mark Ford (@Markford64LUFC) reported 9 minutes ago

  @virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.

• 
  citizen_first (@citizen_first25) reported 15 minutes ago

  @virginmedia @ThatsTVOfficial please explain why you have removed your service from virgin please

• 
  FPL Gazza (@Gazza_FPL) reported 16 minutes ago

  @virginmedia who can help with an issue. Over 4 weeks since signed up but still no resolution to issue regarding unable to sign in to account. Also complaint number C-1007267370 pending. IT number PO1361386. #VirginMedia

• 
  The Loneliness (@Loumandrights) reported 17 minutes ago

  Why does @virginmedia suck so bad? I'm so sick of this network.

• 
  Becky (@Becky_Batch) reported 18 minutes ago

  Dealing with @virginmedia A Modern Day Horror Story May 4th: Engineer turns up to resolve a cable issue CAUSED by Virgin. ‘It’s a two person job, we will have to rearrange.’ May 21st: Waited in from 8-1pm, get a message at 1.30pm to say no one coming today

• 
  Steve_Wright (@SteveWright58) reported 22 minutes ago

  @virginmedia Why has everything just gone down?