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Virgin Media outages and service status in Reading, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Reading, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 24, 6:57 PM GMT+1.
  • 67% Internet (67%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 8% Phone (8%)
  • 3% TV (3%)

The latest reports from users having issues in Reading come from postal codes RG1 , RG2 , RG7 , RG30 , RG6 and RG31 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Fleet, Reading, Yateley, Camberley, Wokingham, Farnborough, High Wycombe, Maidenhead, Tadley, Henley on Thames, Bracknell, and Didcot.

CityProblem TypeReport Time
Fleet Wi-fi 9 hours ago
Reading Wi-fi 12 hours ago
Yateley Internet 18 hours ago
Reading Total Blackout 1 day ago
Reading Wi-fi 1 day ago
Camberley Phone 1 day ago

Nearby cities with recent reports

Camberley

3 recent signals

1 day ago
Fleet

1 recent signals

9 hours ago
Yateley

1 recent signals

18 hours ago
Wokingham

1 recent signals

1 day ago
Farnborough

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

  • Debbiejojessup
    Deborah Jessup (@Debbiejojessup) reported from Woodley, England

    Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia

  • PhilipFurlong2
    Philip Furlong (@PhilipFurlong2) reported from Wokingham, England

    @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

  • nattytude
    Nattytude (@nattytude) reported from Fleet, England

    @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

  • MikeBiscoe1
    Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia I don't know. You never answer the phone when I call you.

  • woodyturts
    Alex Turton (@woodyturts) reported from Farnborough, England

    @virginmedia service down in GU14?

  • HaiderAlRekabi
    Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @virginmedia There is no problem in my area. My problem is specific to my account.

  • TheBadgerG
    Thom Gibbons (@TheBadgerG) reported from Farnborough, England

    @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

  • vserafino19
    Vito Serafino (@vserafino19) reported from Farnborough, England

    @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

  • nenevall
    derrick mulvana (@nenevall) reported from Reading, England

    @virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.

  • PhilStace20
    Phil Stacey (@PhilStace20) reported from Maidenhead, England

    @virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!

  • mattrose18
    Matt Rose (@mattrose18) reported from Farnborough, England

    @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.

  • barrowboy78
    ⚒ JOHN TURNER ⚒ (@barrowboy78) reported from Reading, England

    Anybody having problems with @virginmedia in the Reading area ……..?

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

  • inmilla68
    Inmita La **** Peora de Offo (@inmilla68) reported from Didcot, England

    @virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.

  • BagshotTwit
    Paul Austin (@BagshotTwit) reported from Camberley, England

    @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • je_durrant
    James Durrant (@je_durrant) reported

    @virginmedia I did that earlier today and your colleague confirmed nothing can be done until 17th August, over a month since this started. Now you’re saying it’s £1660 to exit a service I can’t even use. “Taking responsibility” and “monitoring” doesn’t solve my problem

  • Rahul_Kotecha
    RK8 (@Rahul_Kotecha) reported

    @virginmedia on chat with you for nearly two hours and have still not got seen what your "best price" is. Shocking customer service

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @virginmedia Anyone reading this I'm now being threatened with charges for not returning there router, anyone else get conned into an @O2 contract sim by virgin media fancy starting a class action via the ombudsman @O2 I've never made a single call or text yet you have debited my bank for the last 2 years

  • Merse2506
    John Mercer (@Merse2506) reported

    Live sport bet you bottom dollar Virgin Media box is buffering. What a load of bollocks VM really is. Quick to take your money but **** service @virginmedia

  • Canna420Uk
    Wisp1a☄️ (@Canna420Uk) reported

    Ad it with @virginmedia £260 a month predators Been with the for 20 years (NTL years) and they thank you by robbing you.. Cancel your virgin because better exists.

  • SWright1steve
    Steve Wright (@SWright1steve) reported

    @GrahamCompton @MartinSLewis @ao Reminds me of the 6 months I spent trying to cancel Virgin Media. Sky are almost as bad.

  • NgoziGift15
    Loyseda (@NgoziGift15) reported

    @virginmedia I've not been able to get my Internet up and running since Monday I'd like to proceed to terminate my contract as I've had serious frustrations trying to get my home Internet connected.

  • peter_mcclurg
    Peter mcclurg (@peter_mcclurg) reported

    Why are you managing the worst levels of service. Utterly shambolic. Frustrating and embarrassing. I look forward to the next fine being enough to get you to treat customers as customers in the future. Just spent 45 minutes begging for a service engineer to come. @virginmedia

  • Lady__Britannia
    Bella Harvey 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Lady__Britannia) reported

    @trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back

  • viewfromhk
    Robby Yung ⦿⦿⦿ (@viewfromhk) reported

    @0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.