Virgin Media Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG7, RG5, RG31, RG10 and RG4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Camberley, High Wycombe, Tadley, Maidenhead, Farnborough, Fleet and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Bracknell |
Total Blackout | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.
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Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Davis
(@LisaDav66302834) reported
Good old @virginmedia Any chance of you guys fixing the issue that’s been causing an outage in my area since fri 15/07???? Paying good money for a service you’re clearly not providing 😡
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Matthew Hooper
(@Matthew53727762) reported
@virginmedia “Matthew, I can understand how you must be feeling about this. But it is still not identified as an outage in the area.”
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia It’s taken 4hrs to get your incompetent team to cancel the package properly. Now there is just the matter of the Overdue bill and the final bill.
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TekNeil Sim Racing 🏁 🇬🇧
(@TekNeil) reported
@virginmedia @virginhelp Net eventually came back from 0.2Mb! But today we called to adjust package (£150 a month!) and keeping the same package got it down to £85. This was iterated many times. "£85 for the same package." And we get a message to confirm a contract at £111?! Now we'll have to call again!
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Lorrie
(@lorr1e1) reported
@virginmedia Your technician installed it its all 3 services it's til not working blinking arrows on both units it's well over 24 hours what's going on
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Saikat Dutta
(@saikatdutta) reported
@virginmedia Please do the needful to cancel this new generated bill or else I need to inform my bank to stop you for any upcoming DD. Don’t give a solution to call that virgin customer service number, where I have spent 30 hours last time with success on 31st hour. 3/3
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Stephen Taylor
(@staylorscotland) reported
@virginmedia No they just don’t turn up and then when I call the help desk it’s “so sorry we arrange a new install date”. I’ve got no internet or landline and no smart TV now and all I get is sorry! It’s intolerable
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sheepgirl
(@wed_deb) reported
@virginmedia She went on break and I went to work she said it was as it was as she couldn't do anything else said she was going on break and to tell you the truth I went to work. I was stunned that she was allowed to go on break in the middle of sorting a customer. Unprofessional is the word.
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Ruth McDermott
(@RuthMcD21434281) reported
@virginmedia That’s the message I keep getting. It’s appalling service from Virgin.
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Kerrie-Ann Ellison
(@ann_ellison) reported
from
Warrington, England
@virginmedia Chatting to your customer service team, she blaming me for disconnecting the chat but it’s you lot