Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG10, RG30, RG31, RG6, RG1 and RG7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Camberley, High Wycombe, Bracknell, Didcot, Farnborough, Fleet and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Reading |
Wi-fi | |
| Camberley |
Internet | |
| High Wycombe |
||
| Bracknell |
TV | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
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Gary Smith
(@smithsterbloke) reported
from
Bracknell, England
Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia
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Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
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Alex George
(@woodsa164) reported
from
Wokingham, England
Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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Catch Me If You Cancer
(@catch_cancer) reported
from
Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
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Bucksbowler
(@bucksbowler) reported
from
High Wycombe, England
@virginmedia Still having connection issues in High Wycombe
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Macsi
(@mmaaccss) reported
from
Wokingham, England
@CarolynBe @virginmedia Still not working for meeee :( Xx
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
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Macsi
(@mmaaccss) reported
from
Wokingham, England
Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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R&J
(@Emnjon91) reported
@virginmedia You have sent a new SIM card which received today spent 30 mins on phone they said it’s registered etc and it will work well it’s still coming up with no network registered etc it really is ridiculous
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Stephen Bell
(@stephen_b1979) reported
@virginmedia Intermittent signal on tv box for almost a week. The virgin site acknowledges their own fault and each day says it will be fixed by the next, but it never is. A rep from virgin also assured me of the same. I now want rid.
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cheekyric
(@cheekyric) reported
@EwenRankin @virginmedia @CommunityFibre Ah, shame as getting 1gb up and down for less than half the price with Virgin. Virgin completely take the piss. Horrific customer service. Would never go back.
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Ann Charles
(@AMBCharles) reported
@virginmedia I have been calling you for the last two days to cancel my account. I have been kept on hold for hours to no avail. I am going to cancel my standing order now
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Ewen Rankin
(@EwenRankin) reported
@cheekyric @virginmedia @CommunityFibre ****. London only
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AndrewDaid
(@andrew_daid) reported
@virginmedia Suddenly today, I can no longer watch All4 app (channel 4) on any devices in my home when connected to my Virgin Media wifi (smart tvs or mobile phones). If I watch All4 using my mobile phone network, everything works fine. This just started today. Any ideas, please?
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JPJCR
(@qcritical) reported
@virginmedia I am a loyal existing customer and I’ve experienced awful customer service after trying to work out a better deal other than paying £47..I was offered £39 after paying £25 for 18 months. I am not happy with this at all and now I want to leave!
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What the Morbius just happened?
(@MeechMunchies) reported
The Virgin media player only works in one room of my house, just like their crap internet!
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L S
(@LS79332359) reported
@acwatson @virginmedia @george_ezra Funny you say that because 2 of my calls have also been terminated at 1 hr 3 min…. I’ve now been told to text some mobile number for their text service team to help with renewing my contract with them. I defo lack common sense by doing so but got no choice!
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abi
(@mbaqqes) reported
also screw virgin media, almost killed myself trying to find a stream because the player never works