Virgin Media Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG7, RG4, RG2, RG10 and RG5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Camberley, Reading, Maidenhead, Fleet, Bracknell, High Wycombe and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Wi-fi | |
| Camberley |
Total Blackout | |
| Camberley |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Maidenhead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
-
A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
-
Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
-
Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
-
Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
-
Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
-
John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
-
Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
-
Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
-
gareth moore
(@gareth5274) reported
from
Maidenhead, England
@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
-
Caryn Sinclair
(@ce141974) reported
from
Maidenhead, England
@virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!
-
Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
-
6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
-
Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
-
Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
-
Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
-
Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
-
Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
-
Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
-
James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
-
Chris C
(@a3racer) reported
from
Wokingham, England
@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris
(@ashburtongrovec) reported
@virginmedia It's a hub 3. When we lose connection it either flashes green or the white light flashes. We've only had the hub for a month. I have hard reset the hub previously and it didn't solve the issue
-
Michelle Tierney
(@Michney) reported
@virginmedia They keep canceling because it's an area fault..that happened twice. It isn't the issue. I'm actually so annoyed.
-
Luke Paddock
(@PaddockLuke) reported
@virginmedia ever since you did maintenance on the line recently I’ve had very intermittent service. The line drops out and comes back again time after time in quick succession. You say you’ve “upgraded” me to 250Mbps but in actual fact it’s broken. Need it sorting out.
-
Jennifer Owen
(@Jennife55298300) reported
Come on Virgin media. Sort yourselves out. All day with internet at a snails pace. You’re quick to take our money. Going to cancel our contract and sign up with SKY
-
Elastic Diplomat
(@ElasticDiplomat) reported
@virginmedia … after a week of no internet, hopeless help from people in call centres, the technician fails to arrive during his 4pm-7pm slot ffs
-
Kate Thunnissen
(@applepiecharts) reported
@virginmedia Yes that’s what I said- how can you allow an area outage to go on for so long? We’re on day 10 and still not working. Every engineer in the UK should be on it by now. It’s unacceptable. When will it be fixed? We’re getting no information. Which is even more shocking. Why not?
-
Dave Searle
(@1970_dave) reported
@MrsMankySack @virginmedia Proper **** service
-
Mark Hopkins
(@Hopperz1980) reported
@Virgin @virginmedia Why isn’t the “red” button working on Sky Sports yet again!! Two bloody weeks in a row!! I’m logging an official complaint tomorrow, I’m sick of this shite service!!
-
JAY
(@jase2511) reported
@virginmedia can you help me with something please
-
John Gibson
(@JohnGib49909576) reported
@virginmedia So who r u and what makes you better from the rest of the sand shifters… no body wants to help they just shift the problem without offering ownership of the problem. Isn’t what ITIL is all about.