Virgin Media Outage Report in Reading, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG31, RG30, RG5, RG8 and RG4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: High Wycombe, Camberley, Reading, Marlow, Farnborough, Fleet, Tadley, Bracknell, Maidenhead, Wokingham and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Wi-fi | |
| Camberley |
Internet | |
| Reading |
Wi-fi | |
| Marlow |
Internet | |
| Marlow |
Internet | |
| Farnborough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
-
Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
-
Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
-
Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
-
Pat Halpin
(@halpo) reported
from
High Wycombe, England
@virginmedia My issue is my account has been cancelled without 30 days notice as agreed and you agreed that my account would run until the day before the new account was switched on #sortitout
-
Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
-
Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
-
Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
-
Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
-
Steve Jones
(@fleetsaints) reported
from
Fleet, England
Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.
-
Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
-
amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
-
Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
-
Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
-
Dan Brooke
(@dan_brooke) reported
from
Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
-
Neil Randall
(@neildrandall) reported
from
Blackwater, England
@virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!
-
Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
-
Jonathan Norman
(@jonathansnorman) reported
from
Farnborough, England
@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
-
Steve Jones
(@fleetsaints) reported
from
Fleet, England
@virginmedia Yes. Turned it off. Unplugged everything & put it all back in and still we get intermittent issues.
-
Ritch Waghorn
(@RitchWaghorn) reported
from
Wokingham, England
@virginmedia Was waiting over an hour on Saturday to speak with your customer services regarding an issue with my TV service. After which I was cut off . I tried again on Monday and was able to resolve the issue
-
Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul
(@Paulhighbury) reported
Virgin Mobile are still refusing to fix my faulty phone service, absolutely awful service. I will not buy Virgin Mobile ever again #virginmedia @richardbranson
-
Sarah 🏴
(@Vanilla__Slice) reported
3 days in a row of intermittent to complete loss of TV and broadband @virginmedia. Not just the On Demand you claim on the website,it's every fricking channel! Very poor for the price we pay (and that's before your increase)
-
guler_mehmet
(@44Kurmay) reported
@virginmedia This became a regular issue since we we’re fooled to get our hub replaced with a so called better hub…this is a daily issue that we have been forced to deal with…we don’t enjoy it,why do I have to check out your pages to see if there is an issue…do u have issues all the time.
-
Hunter
(@MrHunterUK) reported
@virginmedia That’s the problem, did not let me speak, over spoke me, would not let me explain anything asked to speak to a manager but as always never one available I did ask if I was on mute because he was not listening to me and asked to raise a complain as per C ref number
-
Neen
(@ninapez) reported
@virginmedia The wifi has been out for over 24 hours now and same for my neighbours. Yes I have and once again there are service issues. I work at home so I don’t know what you expect your customers to do and why Acton specifically seems to suffer a service cut multiple times a week
-
Shrenik
(@Shrenik2408) reported
@virginmedia My mortgage application is at risk because of this bad debt of £249 sitting as default on my credit history, which I don’t even owe you! Additionally, Virgin Media has breached all the data privacy regulations by accessing my personal data without my consent #fraud #virginmedia
-
👮🏻♂️ Sheriff J.B. Rossiterd IV ⭐️
(@rossi_rossi) reported
Hi @virginmedia Virgin Go been awful last couple of days - buffering, fuzzy pic and out of sync. BS37 is postcode. Are there any service issues, there was start of week but thought it was resolved?
-
guler_mehmet
(@44Kurmay) reported
@virginmedia Look I ve been trying everything that u mentioned…But the problem is non of my friends or the people that I know are not required to do such things with their internet/wifi…some of them that I spoke to are saying they can’t even remember where they put their hub…
-
Neen
(@ninapez) reported
@virginmedia As per usual completely useless customer service. I will have to call and complain yet again
-
Dr Petroglyph Ponderer Joana Valdez-Tullett
(@JoanaValdez) reported
So, @virginmedia after wasting 2 morning trying to cancel my account with you last week, 5 phone calls an literally hours on the phone, it seems that your agent DID NOT cancel my account. Another payment went through and on the phone I was just told he just changed my package