Virgin Media outages and service status in Reading, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 26, 3:17 PM GMT+1.
- TV (65%)
- Internet (15%)
- Wi-fi (13%)
- Total Blackout (6%)
- E-mail (2%)
The latest reports from users having issues in Reading come from postal codes RG6 , RG1 , RG7 , RG31 , RG30 and RG2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: High Wycombe, Reading, Fleet, Farnborough, Camberley, Bracknell, Maidenhead, Didcot, Henley on Thames, and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe
|
Wi-fi | 3 days ago |
|
Reading
|
Internet | 5 days ago |
|
Fleet
|
Wi-fi | 5 days ago |
|
Farnborough
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Caryn Sinclair (@ce141974) reported from Maidenhead, England@virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!
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Alex Bennell (@ABennell4709) reported from Twyford, England@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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Dave Crocker (@davedec60) reported from Reading, EnglandSo @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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Greg Emmerson (@gregemmerson_) reported from Reading, England@virginmedia Completed the tests with the app, one room poor coverage
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CrankyGeek (@pepetideo) reported from Didcot, England@virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.
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Mike Biscoe (@MikeBiscoe1) reported from Reading, England@GiganetUK @virginmedia 13:25. Down again…
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported from Reading, England@virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963
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Kerryn Newman (@kerrynnewman) reported from High Wycombe, England@virginmedia what's going on with my internet. No notification of problems!
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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Philip Furlong (@PhilipFurlong2) reported from Wokingham, England@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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Deborah Jessup (@Debbiejojessup) reported from Woodley, EnglandTrying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia
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Matt Rose (@mattrose18) reported from Farnborough, England@virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.
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Phil Stacey (@PhilStace20) reported from Maidenhead, England@virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!
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Craig (@Rochdale_Cowboy) reported from Reading, England@virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!
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FFR Tweets💥🚀 (@FfrTweets) reported from Maidenhead, England@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Izzy McGuire (@iz49) reported@virginmedia I want to cancel my TNT sports it is ridiculous you make it so hard to do on the Virgin Media website. Please can someone message me asap
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Rebecca Réva (@AvaniEbony666) reported@virginmedia WHAT HAS HAPPENED TO YOUR BLOODY COMPANY POLICIES AND VALUES?? Or doesn't that Schmitt system no longer concern you that your performances are going down ever so quickly and IM READY to leave WITHOUT PAYING any EXIT FEE
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Scotty 🏴 🇪🇺 🏳️🌈 #YES (@ScottyS396) reported"There's a broadband issue in your area" Aye, no **** @virginmedia. But there was no issues till your engineer turned up at lunchtime and started fiddling with the cabinets! 😩
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Catherine 🏴🇬🇧 (@katie4249) reported@virginmedia Internet down in PA2 again. Third time in two weeks !
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N (@NathanCourtney9) reported@virginmedia internets down again. The reliability of this MULTI BILLION pound business is crazy. Im super glad they’ve partnered up with my network provider @O2 who are also just as unreliable. My decisions as an adult are awfully bad.
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Corax (@Refan80) reported@virginmedia @Vikk3rs146 Sorry isn't good enough. The link you gave tells us nothing we didn't already know. We want actual answers and some real customer service. All it tells me is my internet is down, well no **** Sherlock the flashing red light and no connection on my computer told me that.
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Steve1968mills (@steve1968mills) reported@alisterrussell @PeteUK7 @virginmedia Please name the company - service like that would encourage people to use them.
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Stevey C 🇮🇪 (@SteveyC9) reported@VodafoneIreland If there are webpages that I can access via Virgin Media or Three but not via your broadband service, then I think you have a problem.
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JC (@SaffaJC) reported@davekeena1 @virginmedia Mate I would reconsider virgin. Their customer service is the worst. They will admit they messed up but do nothing to rectify it. The staff are either inadequately trained or simply don’t care. Manager are the same unqualified under trained and useless
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@virginmedia @PeteUK7 HOW LONG does it take it to update your accounts? Asking on behalf of all auditors, everywhere. Also, template posts like this do not assuage and make you look uncaring to an even wider audience. How HUMANS work :- 1) This sort of post should trigger a HUMAN with AUTHORITY to handle. It's not "a few days", it's a few months. I'm pissed because in my case I'm still dealing with an idiot org (not Virgin) after THREE YEARS. 2) They apologise. In Public, without reservation or excuse. 3) Privately, they apologise and make a concrete gesture. In this perhaps, "let us know if they supported any charity, we'll send you a cheque for £1000 made out to it". Privately because otherwise grandstanding. £1000 because you want to show you're sorry, and that this sort of thing is so rare that you can be generous. £100 just looks a cost of doing incompetent business. CHEQUES : still the only way to send money via a third party where you need the third party to know it got paid. And yes, they still exist. Even if Branson has to get it from his branch in person.