Virgin Media outages and service status in Reading, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 1, 7:07 PM GMT+1.
- Internet (69%)
- Wi-fi (12%)
- Total Blackout (8%)
- TV (8%)
- Phone (4%)
The latest reports from users having issues in Reading come from postal codes RG6 , RG1 , RG31 and RG30 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Camberley, High Wycombe, Reading, Henley on Thames, Bracknell, Maidenhead, Didcot, Wokingham, Yateley, Fleet, and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley
|
Internet | 6 days ago |
|
High Wycombe
|
Total Blackout | 6 days ago |
|
Reading
|
Internet | 6 days ago |
|
Reading
|
Internet | 7 days ago |
|
Henley on Thames
|
Internet | 7 days ago |
|
High Wycombe
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Philip Furlong (@PhilipFurlong2) reported from Wokingham, England@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
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faye harland (@fayeharland) reported from Reading, England@virginmedia I’m not sure if they do. Happy to do another web chat to cancel.
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Vito Serafino (@vserafino19) reported from Farnborough, England@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
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Callum Penny (@callum_penny) reported from Fleet, England@virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code
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Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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A Rintsie (@arintsie) reported from Marlow Bottom, England@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
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Khurram Qayam (@kqbrain) reported from Reading, EnglandAnother day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Craig (@Rochdale_Cowboy) reported from Maidenhead, EnglandTook out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Rob McEwan (@robmcewan1966) reported from Finchampstead, England@virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.
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Marta (@vikingmarta89) reported from Reading, England@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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Andrew Burdett (@andburd) reported from Maidenhead, EnglandHi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
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Chris C (@a3racer) reported from Wokingham, England@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
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⚒ JOHN TURNER ⚒ (@barrowboy78) reported from Reading, EnglandAnybody having problems with @virginmedia in the Reading area ……..?
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.
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Ems (@EmsAlice) reported from Bracknell, England@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Some-Nick1976 (@Some_Nick1976) reported@virginmedia It happens almost every evening from around 8pm to 9.30pm. It is also quite poor on a Sunday afternoon for a number of hours.
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Techno Jesus (@TechnoJesus420) reported@virginmedia please change the on hold music for uk callers, it's so awful I had to end my 30 min call before resolution. The long call and language barrier are bad enough, that crap jazz hold music is just too much.
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🇯🇲🇬🇧 (@ThanyiaMoore) reported@virginmedia shocking... WiFi just drops off when it feels like it. No notice, nothing. Can you fix up please, we pay too much 😩
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Chris (@Christhefish86) reported@virginmedia why is your website the clunkiest most user unfriendly website going? Trying to pay my bill and I just keep going in a loop with it, guarantee if I don't pay it though you restrict my service. Honestly 124 days until my contract runs out and I cannot wait.
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Jon Ashman (@JonAshman2) reported@virginmedia I’m paying £176.00 per month for your services so quite frankly an apology isn’t good enough I’ll contact yourselves later regarding my contract the service you now offer is woeful
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fielden85 (@fielden85) reported@virginmedia are becoming a joke... 3rd time in a month the internet has gone down.
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Keivin Crane (@kcranebda) reported@virginmedia being called out! A word of advice. Do NOT use their one switch system. This system is NOT one switch. They promise you get to keep things like your old number. That’s a lie. Poor customer service. They don’t keep their promises. They should run for PM of the UK!
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Hewan (@HewanMcCarthy) reported@virginmedia Link doesn’t show an outage, just spoke to one of your employees on the phone who said there is an outage in my area that doesn’t show up. Says everything
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Alexander Stone (@mikael_gatfi) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_IPTV_PRO6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies.
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Jason Bourne (@SoloCeej) reported@young_financier my virgin media has been down for 2 weeks. still no progress