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Virgin Media outages and service status in Reading, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Reading, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 28, 1:46 AM GMT+1.
  • 65% Internet (65%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Reading come from postal codes RG1 , RG6 and RG31 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Maidenhead, High Wycombe, Camberley, Didcot, Wokingham, Yateley, Fleet, and Farnborough.

CityProblem TypeReport Time
Reading Internet 9 hours ago
Bracknell Internet 12 hours ago
Maidenhead Internet 17 hours ago
High Wycombe Internet 2 days ago
Camberley Internet 2 days ago
Reading Internet 4 days ago

Nearby cities with recent reports

Bracknell

1 recent signals

12 hours ago
Maidenhead

1 recent signals

17 hours ago
High Wycombe

1 recent signals

2 days ago
Camberley

1 recent signals

2 days ago
Didcot

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • hoarp001
    Peter ***** (@hoarp001) reported from Fleet, England

    @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

  • callum_penny
    Callum Penny (@callum_penny) reported from Fleet, England

    @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

  • a3racer
    Chris C (@a3racer) reported from Wokingham, England

    @virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?

  • DimiD35089880
    DimiD (@DimiD35089880) reported from Camberley, England

    @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.

  • arintsie
    A Rintsie (@arintsie) reported from Marlow Bottom, England

    @virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out

  • pepetideo
    CrankyGeek (@pepetideo) reported from Didcot, England

    @virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.

  • HaiderAlRekabi
    Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @virginmedia There is no problem in my area. My problem is specific to my account.

  • JulianHull
    Julian Hull (@JulianHull) reported from Farnborough, England

    @virginmedia having problems with internet in GU14. Will this be resolved soon

  • PhilStace20
    Phil Stacey (@PhilStace20) reported from Maidenhead, England

    Hey @virginmedia I forgot how awful you were when it came to anything other than collecting my direct debit. Apparently you don’t have a complaints dept, genius, and after 4 calls to you today totally around three hours, you cut two of them off during the musical interlude!

  • MikeBiscoe1
    Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    @virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    @virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom

  • Chateauneuf64
    Bowlesy (@Chateauneuf64) reported from Wokingham, England

    Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?

  • CRJG_
    Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported from Bracknell, England

    Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

  • Tom38971529
    Tom (@Tom38971529) reported from Wokingham, England

    @virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear @VirginMedia, after 3x visits from technicians over 6 months (one of whom LIED about fixing bb/WiFi) I’m now back to no service (48 hours). Yes, tried rebooting, off/on etc, status says everything OK, Called yesterday and there IS an issue. When are you going to fix it?

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Broadband down in OX11 area.

  • K74Marti
    Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

  • danbon1973
    Daniel Bonilla (@danbon1973) reported from Wokingham, England

    @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenB9fle
    Stephen B (@StephenB9fle) reported

    @O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media

  • joeyblower
    joey blower (@joeyblower) reported

    @y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again

  • eanne30
    EA (@eanne30) reported

    @virginmedia broadband been down in ML1 5 postcode for over 12hours - been told engineers are working on it but your service checker shows no issues? Please update your customers on when service will be resumed 🤞🏼

  • mollipod
    Mollipod ✨ twitch streamer 💜 (@mollipod) reported

    @_Cheebiez I literally moved from virgin media to a different provider last year for this exact problem. Honestly they’re a joke!!

  • FauntleroyMp
    Lord Fauntleroy MP KC (@FauntleroyMp) reported

    @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching

  • TheRealTwheezy
    TWheezy (@TheRealTwheezy) reported

    @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.

  • KariJaexo
    Kari 💋🤍 (@KariJaexo) reported

    Its time to switch Wifi from Virgin Media cause why the 2 days im WFH im getting wifi issues!!!!!!!!!

  • Mteasel67
    mark teasel💙💙💙 (@Mteasel67) reported

    @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

  • eugenereid
    Eugene Reid (@eugenereid) reported

    @virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!

  • leebridge1
    Keith Bridge (@leebridge1) reported

    @virginmedia Having **** with world cup coverage france and senegal poor picture quality. Pixelating and stammering ..