Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG10, RG30, RG31, RG5, RG2, RG41 and RG7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Farnborough, Fleet, High Wycombe, Didcot and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Bracknell |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Farnborough |
Community Discussion
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Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
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MarkBlunden
(@markblunden) reported
from
Maidenhead, England
@virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Broadband service improved, good speed and customer service follow-up. Thank you @virginmedia much improved service.
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
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Soph
(@daddysdahmer) reported
from
Reading, England
@virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
@virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone
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James
(@InflightJames) reported
from
Wokingham, England
Absolute SHIT customer service from @virginmedia today. Due have an iPhone delivered yet “for some reason” it was cancelled. Thanks for that.
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
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Woodsy
(@chriswoods84) reported
from
Wokingham, England
@virginmedia I've done all that. It's been intermittent all day. I've reset. I've turned on and off. I've sat on hold. It's a ridiculous service
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia Not great, it never is really.
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Woodsy
(@chriswoods84) reported
from
Wokingham, England
@virginmedia only had internet installed last week. For about the 15th time it's dropped out. Fed up of sitting on phone on hold. Service update page says all ok. Clearly isn't
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca
(@ADHD_studies) reported
@virginmedia I was late paying by 2 days but I have now paid but it’s still saying I haven’t? Can someone help
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Matty B - MattBidewell@fosstodon.org
(@MattBidewell) reported
Hey @virginmedia. There was some scheduled downtime in my area from 1201am to 0601am. It looks like its still down now as my down speed is 0.1mbs. Are you able to check on your end?
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Kevin Purcell 🕹️ Official
(@grayhaze) reported
Those struggling with the price increases from @virginmedia should speak to customer relations and ask them for a better deal. I managed to get our crazy £55.75 per month down to £20 per month by explaining our situation and agreeing to an 18 month contract.
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David Fieldhouse
(@Mobiledave79) reported
@virginmedia This is still happening!!! @Ofcom how do I make a complaint?
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Stevie75
(@Stevie75101) reported
@virginmedia This has been going on/off for nearly 2 years, you only started taking this seriously January 2022. Your customer service is terrible, sometimes you give lots of credit off my bill and the next time you gaslight me and say it’s not the same issue and won’t credit me.
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Amelia
(@xbaeniex) reported
@virginmedia wow I have NEVER encountered such a rude obnoxious person that u have just encountered on your phone service! Safe to say I will be leaving Virgin
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Mel
(@melonie45678) reported
@virginmedia It says there is no issues since they’ve “resolved” it yesterday, but I’ve not had an ounce of internet since then. Everything was fine a few days ago, until a SNR fault in my area appeared which “shouldn’t” be affecting me, but the timing of the fault is no coincidence, eh?
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Edward O Micah
(@OfficialOMicah) reported
Imagine @virginmedia were giving out free TV’s to new customers but for someone thats been with you 10 years + I get nothing but increased rates and slow internet 😕
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Becky Sirett
(@SirettBecky) reported
@virginmedia I've begged to be supported on my contract to be reduced to a minimal package / closed early & filed a complaint as I'm soon to default! I Nedd help & you have totally ignored me!!! I have to reduce my costs and you're doing NOTHING! Your website Is full of lies!
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The Casual Gamer
(@CasualGamet) reported
@virginmedia My broadband speed keeps dropping and it has been for months now I got to wait till the 3rd march for you to lay a new cable, £80 a month I pay for the worst broadband in the country.