Virgin Media outages and service status in Reading, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 27, 5:01 PM GMT+1.
- Internet (71%)
- Wi-fi (14%)
- Total Blackout (7%)
- TV (7%)
The latest reports from users having issues in Reading come from postal codes RG1 , RG5 , RG30 , RG31 and RG2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Camberley, Fleet, Warfield, Tadley, Maidenhead, High Wycombe, Yateley, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Total Blackout | 2 days ago |
|
Reading
|
Internet | 4 days ago |
|
Farnborough
|
Internet | 9 days ago |
|
Reading
|
Internet | 11 days ago |
|
Reading
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported from Bracknell, England@virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home
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Paul Collier (@Pablocollier) reported from Wokingham, England@virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.
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Matt Rose (@mattrose18) reported from Camberley, England@virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues
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Phil Stacey (@PhilStace20) reported from Maidenhead, England@virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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Doughnut Doney (@DoughnutDoney) reported from Benson, England@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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CM40 (@CM40UK) reported from Blackwater, England@MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson
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James McFadden 🎮 (@McFadden1985) reported from Camberley, EnglandMy @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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Natasha Gorrie (@tashaj1984) reported from Farnborough, England@virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process
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Bowlesy (@Chateauneuf64) reported from Wokingham, England@virginmedia And there you have the extent of VM customer care folks!
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Phil Stacey (@PhilStace20) reported from Maidenhead, England@virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis
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Tim Bourne (@TimSBourne) reported from Wokingham, England@virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources
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Nicky Booty (@nickybootyy) reported from Reading, England@virginmedia when will the problems in rg1 be resolved?
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FFR Tweets💥🚀 (@FfrTweets) reported from Maidenhead, England@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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Nattytude (@nattytude) reported from Fleet, England@virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!
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Daniel Evans (@ChavdogEvans) reported from Farnborough, England@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Dawn Fabbricatti🇿🇦🇮🇹 (@DawnFabbricatti) reported from Reading, England@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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John Neilson (@flyingjok) reported from Camberley, England@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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CrankyGeek (@pepetideo) reported from Didcot, England@virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Green (@pgreen83) reported@virginmedia just wanted to say. You ignored my last message and my DM. Sent out a replacement box for 360 box that was already working. Red button stopped working (national issue) now my second box isn’t working and internet going down as well. What is going on!!! Fuming here
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David James Pearce (@pearceswan) reported@MariaSale8 @virginmedia If I were you, I would call for technical assistance for some reason your messages are coming to me. I am a Virgin Media Customer not a technical advisor.
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Anthony Hockey (@AnthonyHoc69184) reported@virginmedia I’ve done that many times and it keeps happening, so as I said before, it’s either bc yr equipment is reconditioned or bc yr equipment outside is poor. Maybe I’ll see how sky tv is before I make a decision re my contract next August
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Stephen Laughton 🇺🇦 (@StevoLaughton) reportedOn a web chat with @virginmedia about my internet package renewal (because you can't talk to real people any more, right?)...at that very moment my internet access goes down...the gods are trying to tell me something, aren't they?
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‘ (@IVIVoVo) reported@virginmedia Internet down last week and now down again today what the hell is going on ?
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Torexeon (@Torexeon) reported@wrighty1707 @virginmedia It was me who suggested this when I worked for them. I designed it to get you on the phone to retentions, because a huge percentage of customers would just sit out of contract or complain online about astronomical pricing. Granted not every customer is able to get a decent deal.
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lightnet1 (@lightnet1) reportedVirgin media offer a box , then don’t, offer remote control instead, cut your signal strength …ask to renew your contract way before end .. DODGY AVOID
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Gary Hurdman LRPS (@ghotographyuk) reportedThe worst customer experience in trying to get help when their expensive service isn't working is @virginmedia. A black hole of "linking acounts" and recursive questions that ulitmately fail, just to try and report an issue. Do not make the mistake of becoming their customer
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Lifes MIS-Takes (@alan_reddish) reportedNeed some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!
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claire whyte (@clairewhyte12) reported@virginmedia Ive sent you messages and you didn’t read them! The internet has been shocking for over a week and it just says intermittent signal every day.