Virgin Media Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Reading come from postal codes RG1 and RG40.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Camberley, Didcot, Farnborough, Fleet, Bracknell and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Total Blackout | |
| Reading |
Total Blackout | |
| Camberley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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Alex George
(@woodsa164) reported
from
Wokingham, England
Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
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Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
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Macsi
(@mmaaccss) reported
from
Wokingham, England
@CarolynBe @virginmedia Still not working for meeee :( Xx
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Bucksbowler
(@bucksbowler) reported
from
High Wycombe, England
@virginmedia Still having connection issues in High Wycombe
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carla Jade 🌈
(@CarlaJade) reported
@virginmedia This is not an accurate reflection of the outage. It isn't intermittent, and I'd imagine it's affecting most if not all customers considering the Virgin site itself is down too. Please be more transparent so we can set our expectations accordingly.
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Supu ˚ʚ♡ɞ˚
(@Supusoapie) reported
@cosydemon @virginmedia They’re the worst. I have to leech off the free business Wi-Fi from next door 🥲
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Sophie Steadman
(@sophiesteadman4) reported
@virginmedia is shocking! My internet is down once again and I cannot find anywhere to talk to a human!!!
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andrew walker
(@andreww74074850) reported
@virginmedia This shouldnt happen for a ISP of Virgins status. Why is there not a popoer explanation of why the first incident happened by now?
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thedevilstuna
(@thedevilstuna) reported
@virginmedia Are you going to delay (cancel please) the move to VOIP and retain hard wired phones? Broadband is notoriously unreliable as today has proved, hard wired phones reliable.
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Chris Johnson
(@ChrisMCR82) reported
@virginmedia NOT WORKING HARD ENOUGH, ALSO YOUR IN BREACH OF CONTRSCT AS YOU HAVE FAILED AGAIN TO SUPPLY OUR BROADBAND I SUGGEST YOU COMPENSATE ALL AFFECTED CUSTOMERS
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UC-Caos
(@xXRagingChaosXx) reported
@virginmedia But tell me to ring back in 7 days if I'm still having problems someone tried to get me to upgrade broadband and take out a 02 sim which I don't want since your putting the prices up, I am paying for a service that doesn't work properly.
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AppsUK
(@AparnaPoojari) reported
@virginmedia It's gone down again
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Johnny 'The Machine' Hughes
(@johnnyhughes70) reported
@virginmedia Why is the landline number not working? Number not recognised. Will be leaving
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PMo
(@Bingamin) reported
@virginmedia That’s all day it’s been unstable. Any update? I still can’t access the service status page, or the my account page.