Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG4, RG6, RG5, RG7, RG2 and RG10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Tadley, Maidenhead, Farnborough, Camberley, Fleet, Bracknell, High Wycombe and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Tadley |
Internet | |
| Maidenhead |
Wi-fi | |
| Farnborough |
Wi-fi | |
| Camberley |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
@virginmedia Yes. Turned it off. Unplugged everything & put it all back in and still we get intermittent issues.
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Pat Halpin
(@halpo) reported
from
High Wycombe, England
@virginmedia My issue is my account has been cancelled without 30 days notice as agreed and you agreed that my account would run until the day before the new account was switched on #sortitout
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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Neil Randall
(@neildrandall) reported
from
Blackwater, England
@virginmedia so frustrating...hub keeps resetting, i call for help and it tells me to reset the hub and hangs up.Why can someone not actually be available to speak when there is a problem.Hub is dropping internet 3-4 times every day this week-can someone please fix this!
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
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Jonathan Norman
(@jonathansnorman) reported
from
Farnborough, England
@virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Ritch Waghorn
(@RitchWaghorn) reported
from
Wokingham, England
@virginmedia Was waiting over an hour on Saturday to speak with your customer services regarding an issue with my TV service. After which I was cut off . I tried again on Monday and was able to resolve the issue
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amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Timmy
(@cichapman) reported
@virginmedia No the hub is down stairs. I don’t have a long enough cable to get to an office on the next floor never mind the a loft conversation
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BecksNUFC
(@BecksNUFC) reported
@virginmedia You are joking?? We have rang you several times today to be either met with non English speakers who couldn't understand our complaint and then 4 hours on a WhatsApp chat!! No, a manager needs to ring us
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Jeff Gilmore
(@jazzyjeff10) reported
@virginmedia Absolute disgraceful, now it says maybe be fixed by the 2nd May. Why is it taking so long to fix? 26th April to maybe 2nd May, a week! unbelievable service.
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badman
(@JaydenS83797750) reported
@loisloves @virginmedia M8 virgin media is bollocks they won't help stop trying
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Christine💙
(@jaluch) reported
@virginmedia That is half the problem its a call centre and the noise in the background you are unable to hear clearly what the caller is saying.
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Lois Stanton
(@loisloves) reported
@virginmedia I now have my existing media package (which is due to increase in price next month) and an £25 phone contract. Someone needs to help me correct this situation. The only resolution will be to honour the terms of the agreement.
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Tia Dawn Morecraft
(@TMorecraft) reported
@virginmedia broadband Wi-Fi box isn’t working the box is flashing green I have done everything that was asked of me from the virgin media website with the wires and still not working what do I pay all this money for if I can’t get an engineer out for acouple of weeks.
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Benjamin Grosvenor
(@GrosvenorBen) reported
@virginmedia Still down
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Ross
(@rossm1871) reported
@virginmedia what is going on with the tv problems in Slough? For the last 3 days we have had no tv signal and your status update page just says an engineer is in the area?
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knoxy1970
(@ColinKn40398701) reported
@virginmedia are scum they lied to me tried to scam me and on top of that tried to give me a late payment fee and then if thats not bad enough troll me with hanging up the call before i even answer it