1. Home
  2. Companies
  3. Virgin Media
  4. Reading
Virgin Media

Virgin Media outages and service status in Reading, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 7, 7:22 PM GMT+1.
  • 69% TV (69%)
  • 15% Internet (15%)
  • 13% Wi-fi (13%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Reading come from postal codes RG6 , RG1 , RG31 , RG30 and RG2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Fleet, Camberley, Didcot, Reading, High Wycombe, Farnborough, Bracknell, Maidenhead, and Henley on Thames.

CityProblem TypeReport Time
Fleet TV 2 days ago
Camberley Wi-fi 4 days ago
Didcot Internet 7 days ago
Reading TV 10 days ago

Nearby cities with recent reports

Fleet

1 recent signals

2 days ago
Camberley

1 recent signals

4 days ago
Didcot

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • AronGunningham
    Aron Gunningham (@AronGunningham) reported from Reading, England

    @virginmedia RG6 no service

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr

  • gareth5274
    gareth moore (@gareth5274) reported from Maidenhead, England

    @virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.

  • TimSBourne
    Tim Bourne (@TimSBourne) reported from Wokingham, England

    @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

  • EmsAlice
    Ems (@EmsAlice) reported from Bracknell, England

    @virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?

  • kerrynnewman
    Kerryn Newman (@kerrynnewman) reported from High Wycombe, England

    @virginmedia what's going on with my internet. No notification of problems!

  • nenevall
    derrick mulvana (@nenevall) reported from Reading, England

    @virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.

  • inmilla68
    Inmita La **** Peora de Offo (@inmilla68) reported from Didcot, England

    @virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

  • mkn1ght
    Ultra Mugnus (@mkn1ght) reported from Reading, England

    @monstroso @virginmedia A problem we all have.

  • Goldy73
    GoldyMcGoldface (@Goldy73) reported from Farnborough, England

    @virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so

  • K74Marti
    Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

  • reddobowen
    ☁️ Chris Reddington (@reddobowen) reported from Winnersh, England

    @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

  • HaiderAlRekabi
    Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @virginmedia There is no problem in my area. My problem is specific to my account.

  • nattytude
    Nattytude (@nattytude) reported from Fleet, England

    @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

  • ABennell4709
    Alex Bennell (@ABennell4709) reported from Twyford, England

    @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

  • tashaj1984
    Natasha Gorrie (@tashaj1984) reported from Farnborough, England

    @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

  • PhilStace20
    Phil Stacey (@PhilStace20) reported from Maidenhead, England

    @virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CarryOnGemma
    CarryOnGemma (@CarryOnGemma) reported

    And the two guys who help us get our media up and running don't get a mention because Virgin have not asked us how they did. That'e because they were from another region and it doesn't represent how **** VIRGIN MEDIA is in Scotland.

  • garyb007
    Gary Broadbent (@garyb007) reported

    @lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.

  • missjnyc1
    Jeanette (@missjnyc1) reported

    @virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm

  • SarahDruscilla
    Sarah Loughran (@SarahDruscilla) reported

    @O2 since joining virgin media the coverage in Milton Keynes is terrible. I’m almost always on 1 bar. You’ve gone from being the best signal in the area to probably the worst.

  • keithapearson
    Keith A Pearson (@keithapearson) reported

    @virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.

  • mike_munro
    oɹunɯ‾ǝʞᴉɯ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🖥 🎸 (@mike_munro) reported

    @virginmedia How long does it take to actually talk to someone about a faulty TiVo box? Been listening to horrible saxaphone music for 40 minutes.

  • SunyaSutti
    UDI for The North 🐧 (@SunyaSutti) reported

    Why have @virginmedia cut off my broadband three days BEFORE I was supposed to cancel their shity service?

  • Pass_Move
    WATCHING THE GAME (@Pass_Move) reported

    @virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.

  • salford_red_ste
    Mad Cyril (@salford_red_ste) reported

    @virginmedia It’s ok I think the messages have stopped now the office is closed. One of the worst experiences ever and I won’t use the WhatsApp messaging again as it obviously isn’t fit for purpose

  • missjnyc1
    Jeanette (@missjnyc1) reported

    @virginmedia Spent an hour and half on the phone with your customer care team. They couldn’t tell me why they hadn’t turned up, no way of contacting them. Have booked another slot for tomorrow, the team wouldn’t even read the number I had just given them 2/3