Virgin Media Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG2, RG7, RG4, RG10, RG5 and RG30.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Reading, Maidenhead, Fleet, Bracknell, Farnborough, High Wycombe and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Total Blackout | |
| Camberley |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Maidenhead |
Wi-fi | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
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Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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Bucksbowler
(@bucksbowler) reported
from
High Wycombe, England
@virginmedia Still having connection issues in High Wycombe
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Alex George
(@woodsa164) reported
from
Wokingham, England
Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzie Rynne 💙
(@_MMaritima) reported
I am really totally chuffed with my BT Broadband. streaming #RolandGarros on one device and #GiroDItalia on another. No problem at all: totally solid delivery. half the price of the flaky Virgin Media service that I dumped. Totally recommend.
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𝗝𝗮𝗰𝗸 𝗥𝗶𝗰𝗵𝗮𝗿𝗱𝘀
(@djackrichy) reported
@virginmedia Hi TM - I've just managed to get through and they're saying the internet won't be fixed until 30th May???? Please can you confirm this is surely not true, and if it is then how i can cancel my contract please?
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Jacqueline
(@jacpoopoo) reported
@virginmedia Not acceptable, your service is.. I have no words apart from rubbish. Roll on September when we can leave, no email for months, service disrupted on numerous occasion and trying to get through and speak to somebody who can actually help and not speak from a script, well,
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Irene
(@midgetjem) reported
@virginmedia how can I speak to someone about my iMessage activation issue after moving to virgin mobile? I’m going round in circles on the website
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Paul Hampton
(@DorsetDogPaul) reported
@virginmedia A 5. 5 hour window???? You cut me off webchat a dozen times. After promising me calls that NEVER happened
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Richard Meadowcroft
(@Postmanlondon) reported
@virginmedia Right I have sorted it out but I think you have got a cheek charging me for extra usage in April given the problems I’ve had with getting it to work since I was advised to remove the SIM by your employee in order to sort out a problem! 7 days without mobile coverage outrageous!
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Jacqueline
(@jacpoopoo) reported
@virginmedia They can't help in anyway, if I'm called Ma'am again! So why no number in the uk?
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LGK Music 🇯🇲 Son of a LEROY
(@LJ_King) reported
@virginmedia what the hell? Internet has been down for twelve hours in the W5 area…..I’ve got work to do!!!!!
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Moor_Spawn_
(@DakaraSpawnBlk) reported
@virginmedia The Engineer came out yesterday and checked connections, made adjustments and changed router. Before he came the speeds had been over 100mbps & stayed that way until this morning. I truly believe that #virginmedia are the worst. I will be leaving in the next few days. Disgusted.
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Paul Hampton
(@DorsetDogPaul) reported
@virginmedia avoid these clowns. A month trying to get someone in customer care to take my complaint. Nothing. They take your money and ignore you. AVOID AVOID AVOID