Virgin Media outages and service status in Reading, England
No problems detected
If you are having issues, please submit a report below.
- Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 27, 3:36 PM GMT+1.
- Internet (61%)
- Wi-fi (15%)
- Total Blackout (12%)
- Phone (9%)
- TV (3%)
The latest reports from users having issues in Reading come from postal codes RG1 , RG2 , RG7 , RG30 and RG6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: High Wycombe, Reading, Maidenhead, Fleet, Yateley, Camberley, Wokingham, Farnborough, Tadley, Henley on Thames, Bracknell, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 days ago |
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Wi-fi | 3 days ago |
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Internet | 3 days ago |
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Wi-fi | 5 days ago |
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Wi-fi | 5 days ago |
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Internet | 5 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Mike Biscoe (@MikeBiscoe1) reported from Reading, England@virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently
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gareth moore (@gareth5274) reported from Maidenhead, England@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
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DimiD (@DimiD35089880) reported from Camberley, England@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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A Rintsie (@arintsie) reported from Marlow Bottom, England@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
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☁️ Chris Reddington (@reddobowen) reported from Winnersh, England@virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx
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Kerryn Newman (@kerrynnewman) reported from High Wycombe, England@virginmedia what's going on with my internet. No notification of problems!
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Cameron🏴 (@CRJG_) reported from Bracknell, EnglandHuge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account
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faye harland (@fayeharland) reported from Reading, England@virginmedia I’m not sure if they do. Happy to do another web chat to cancel.
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FFR Tweets💥🚀 (@FfrTweets) reported from Maidenhead, England@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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derrick mulvana (@nenevall) reported from Reading, England@virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.
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Phil Stacey (@PhilStace20) reported from Maidenhead, England@virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!
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Caryn Sinclair (@ce141974) reported from Maidenhead, England@virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!
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Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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Bowlesy (@Chateauneuf64) reported from Wokingham, England@virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks
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iszi (@iszi_lawrence) reported from Reading, England@virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.
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faye harland (@fayeharland) reported from Reading, England@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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simon withers (@KalEl_WBS) reported@virginmedia I sent you a DM for a separate issue this morning that you’ve still not replied too!
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Joe Mama (@rafrafUk) reportedWow. I thought @virginmedia was bad but @skytv makes them look gooooood!
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NICK🇬🇧 ⚽LEICESTER.CITY.FC⚽ (@Nick_LCFC_fan_1) reported@virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?
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mr b (@uxbridgeblade) reported@virginmedia You keep moving the fix day by day,trying to run a business from home ,your service is not reliable at all
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MugsyLeeds (@mugsyleeds) reported@virginmedia hi. Can you advise why my internet is so poor at 5 York House Leeds LS28 5DE?
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🌈april🐾 (@77razr) reportedIm back online. Spent hours troubleshooting our new router which was only doing Ethernet and not wireless. I lug my pc downstairs to check the settings. OUR PRINTED PASSWORD IS MISSING TWO ******* CHARACTERS **** VIRGIN MEDIA **** YOU
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Sophie (@sophm108) reported@virginmedia @virginmedia - still not working and no response other than fake virgin accounts. Please can you advise. We will be cancelling the contract next month when it expires.
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Busman (@Farestage) reported@virginmedia Not receiving any emails since PM yesterday afternoon on any devices, Birmingham area 12, except one at 7.31am this morning, your bill. when will service be restored ?
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Jon | The Cogges Gardener (@coggesgardener) reportedHi @virginmedia How do I stop receiving calls from your marketing department? I must be getting at least one weekly, tell them to stop & block the number, yet they keep coming. Can you help please? 🙏
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British and annoyed (@_J_8_7_) reported@trapdoor456 @virginmedia Definately going to look into them now. Worst part about Virgin is the inconsistent price rises as soon as the contract is up. Had to leave them and join as a new customer pretty much every year just to nearly half the monthly payment. ******* ridiculous.