Virgin Media Outage Report in Reading, England

Problems in the last 24 hours in Reading, England

Virgin Media signals over the past 24 hours, with local activity from Reading, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Wokingham, Maidenhead, High Wycombe, Camberley, Farnborough, Fleet, Warfield, and Tadley.

City	Problem Type	Report Time
Reading	Total Blackout	2 days ago
Reading	TV	2 days ago
Bracknell	Internet	5 days ago
Reading	Internet	9 days ago
Wokingham	Internet	15 days ago
Bracknell	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  iszi (@iszi_lawrence) reported 4 seconds ago from Reading, England

  @virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.

• 
  ⚒ JOHN TURNER ⚒ (@barrowboy78) reported 21 seconds ago from Reading, England

  Anybody having problems with @virginmedia in the Reading area ……..?

• 
  CM40 (@CM40UK) reported 50 seconds ago from Blackwater, England

  @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

• 
  gonzo (@pears0) reported 2 minutes ago from Camberley, England

  @virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?

• 
  faye harland (@fayeharland) reported 6 minutes ago from Reading, England

  @virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.

• 
  CM40 (@CM40UK) reported 14 minutes ago from Blackwater, England

  @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

• 
  Paul Mackenzie Ross (@pmross) reported 17 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  gonzo (@pears0) reported 19 minutes ago from Camberley, England

  @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

• 
  Andrew Burdett (@andburd) reported 25 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

• 
  Sharon Leaver (@leaver_sharon) reported 25 minutes ago from Bracknell, England

  @virginmedia Sorted now. Received an envelope last week with an adaptor. A leaflet inside stated we would receive an email when to change it. No such email received. Communication very poor

• 
  Alyson Leitch (@Geordiesbird) reported 26 minutes ago from Wokingham, England

  @virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬

• 
  Phil Stacey (@PhilStace20) reported 26 minutes ago from Maidenhead, England

  @virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬

• 
  Paul Mackenzie Ross (@pmross) reported 27 minutes ago from Farnborough, England

  @virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.

• 
  Nicky Booty (@nickybootyy) reported 28 minutes ago from Reading, England

  @virginmedia when will the problems in rg1 be resolved?

• 
  DimiD (@DimiD35089880) reported 39 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  Vito Serafino (@vserafino19) reported 40 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

• 
  Kerryn Newman (@kerrynnewman) reported 43 minutes ago from High Wycombe, England

  @virginmedia what's going on with my internet. No notification of problems!

• 
  Khurram Qayam (@kqbrain) reported 50 minutes ago from Reading, England

  @virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom

• 
  Greg Emmerson (@gregemmerson_) reported 53 minutes ago from Reading, England

  @virginmedia Completed the tests with the app, one room poor coverage

• 
  ☁️ Chris Reddington (@reddobowen) reported 58 minutes ago from Winnersh, England

  @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paddy Sweeney (@PaddySw99745534) reported 8 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  Virgin Media News (@VirginMediaNews) reported 9 minutes ago

  First-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.

• 
  William (@William232393) reported 9 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  meg (@MeganJuliaaa_) reported 11 minutes ago

  @virginmedia can you help me cancel a engineer booking as everything is working now

• 
  dEBT shredder (@andybearz) reported 15 minutes ago

  @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 19 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Virgin Media News (@VirginMediaNews) reported 23 minutes ago

  Residents in parts of Nepal are being warned to move to higher ground as the threat of further flooding continues. Hundreds have been killed, thousands remain missing, and families in some worst-hit areas are returning to homes buried in mud to salvage what they can. More on Virgin Media PLAY

• 
  Success W Lewis (@SuccessWLewis1) reported 27 minutes ago

  @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

• 
  Ian Kill (@IanKillip) reported 31 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.

• 
  Damian Hastie (@DamianHastie) reported 32 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

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