Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Tadley, Maidenhead, High Wycombe, Fleet, Yateley, Camberley, Wokingham, Farnborough, Henley on Thames, Bracknell, and Didcot.

City	Problem Type	Report Time
Reading	Wi-fi	1 day ago
Reading	Internet	2 days ago
Tadley	Wi-fi	3 days ago
Maidenhead	E-mail	3 days ago
High Wycombe	Wi-fi	5 days ago
Reading	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Kerryn Newman (@kerrynnewman) reported 1 minute ago from High Wycombe, England

  @virginmedia what's going on with my internet. No notification of problems!

• 
  A Rintsie (@arintsie) reported 2 minutes ago from Marlow Bottom, England

  @virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out

• 
  Callum Penny (@callum_penny) reported 7 minutes ago from Fleet, England

  @virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code

• 
  Dave Crocker (@davedec60) reported 17 minutes ago from Reading, England

  So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier

• 
  Peter ***** (@hoarp001) reported 17 minutes ago from Fleet, England

  @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

• 
  Chris C (@a3racer) reported 17 minutes ago from Wokingham, England

  @virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?

• 
  Bowlesy (@Chateauneuf64) reported 20 minutes ago from Wokingham, England

  @virginmedia And there you have the extent of VM customer care folks!

• 
  Nicky Booty (@nickybootyy) reported 22 minutes ago from Reading, England

  @virginmedia when will the problems in rg1 be resolved?

• 
  Paul Mackenzie Ross (@pmross) reported 26 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  Craig (@Rochdale_Cowboy) reported 30 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  Dan O'Sullivan (@dano_afc) reported 32 minutes ago from Frimley, England

  @virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!

• 
  Nattytude (@nattytude) reported 34 minutes ago from Fleet, England

  @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

• 
  Caryn Sinclair (@ce141974) reported 40 minutes ago from Maidenhead, England

  @virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!

• 
  FFR Tweets💥🚀 (@FfrTweets) reported 42 minutes ago from Maidenhead, England

  @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

• 
  Khurram Qayam (@kqbrain) reported 43 minutes ago from Reading, England

  @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

• 
  Flo (@Flozephine) reported 44 minutes ago from Bracknell, England

  @virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻

• 
  faye harland (@fayeharland) reported 46 minutes ago from Reading, England

  @virginmedia I’m not sure if they do. Happy to do another web chat to cancel.

• 
  Bowlesy (@Chateauneuf64) reported 54 minutes ago from Wokingham, England

  Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?

• 
  Dawn Fabbricatti🇿🇦🇮🇹 (@DawnFabbricatti) reported 55 minutes ago from Reading, England

  @virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.

• 
  Ultra Mugnus (@mkn1ght) reported 60 minutes ago from Reading, England

  @monstroso @virginmedia A problem we all have.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sleepy (@Sleepyteacher3) reported 5 minutes ago

  @virginmedia Hello! I still haven’t had an activation email to be able to watch TNT through HBO App. I have TNT in my package. I have chatted on live chat to different people who keep saying ‘wait 24 hours for email’. 24 hours later… no email! Getting no support😔

• 
  Monica Allan (@MonicaAllan1) reported 8 minutes ago

  @virginmedia It look like our outage in NW1 will be fixed by the 31st August? Surely that cannot be correct? We have have been without broadband and TV for 3 days now?

• 
  Philly (@Cath_Philly) reported 12 minutes ago

  @virginmedia Outage in the B91 Zero updates. Out now for 20 hours with a comp time for repairs 29/10 at 16:07 (love the precision). Heart-monitor at the property - reported by phone yesterday - and office hours lost. Comment please.

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 12 minutes ago

  So fed with @virginmedia. The sky sports plus system has not been working for over a week and they have done nothing to fix it! Starts playing and then crashes, works on the crappy stream box but the quality is poor, works via the apps and website but not on the normal box!

• 
  T D (@TD2485104094239) reported 14 minutes ago

  @virginmedia I'm quite amazed. I was trying to join Virgin Media, but met a service so bad, so unhelpful, that I cancelled before I even managed to get anything installed. Impressive! It's a first for me to be honest. Never again.

• 
  Darren Danks (@thedazdanks) reported 20 minutes ago

  @virginmedia Hi guys. I received my landline adapter today. Problem is, you’re assuming the phone is near the hub. My hub is upstairs and my landline is downstairs. Is there a solution or am I just buggered?

• 
  Brett Williams (@brettwill82) reported 21 minutes ago

  @virginmedia anyone’s lfc tv channels tv guide not working ?

• 
  Peter (Just Drink Rioja) 🇬🇧 (@The_Baron_X150) reported 26 minutes ago

  @virginmedia Good morning. My TV 360 box is stuck in an endless boot loop. I tried to get this sorted via your on-line chat yesterday evening but that system did not deliver. Happy to share details later. I’ve been holding on your 150 phone line for half an hour. Please help

• 
  Jo (@WhitmoreJo) reported 27 minutes ago

  I'm on call to one of your sales team and trying to cancel phone and tv and just have broadband but I'm being told that's not ok and I can't? @tradingstandards @virginmedia @virginmedia

• 
  zach close YT (@ZachcloseYT) reported 27 minutes ago

  Seriously @virginmedia you canceled our contract with you before it even run out just because you have sued and you raised the price to over 200 pounds a month that we can't afford and the rubbish service doesn't even work and I don't want a reply from ai I want a person to reply