Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Fleet, Didcot, Camberley, Henley on Thames, Farnborough, High Wycombe, Maidenhead, Marlow, Bracknell, Didcot, and Tadley.

City	Problem Type	Report Time
Reading	Internet	2 days ago
Fleet	Internet	4 days ago
Didcot	Internet	8 days ago
Reading	Total Blackout	8 days ago
Reading	Internet	11 days ago
Camberley	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  A (@ambreenfarooq15) reported 1 minute ago from Reading, England

  Virgin media is sooooooo ******* ****

• 
  Bowlesy (@Chateauneuf64) reported 4 minutes ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  Khurram Qayam (@kqbrain) reported 7 minutes ago from Reading, England

  Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK

• 
  Paul Austin (@BagshotTwit) reported 8 minutes ago from Camberley, England

  @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

• 
  A Rintsie (@arintsie) reported 12 minutes ago from Marlow Bottom, England

  @virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard

• 
  FFR Tweets💥🚀 (@FfrTweets) reported 13 minutes ago from Maidenhead, England

  @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

• 
  Paul Collier (@Pablocollier) reported 14 minutes ago from Wokingham, England

  @virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.

• 
  CM40 (@CM40UK) reported 18 minutes ago from Blackwater, England

  @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

• 
  derrick mulvana (@nenevall) reported 21 minutes ago from Reading, England

  @virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.

• 
  Razvan Neacsu (@RNeacsu) reported 22 minutes ago from Didcot, England

  @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

• 
  Carol Rothwell (@CarolRothy) reported 28 minutes ago from Wokingham, England

  @virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific

• 
  Vito Serafino (@vserafino19) reported 29 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

• 
  Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported 34 minutes ago from Bracknell, England

  Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

• 
  Nicky Booty (@nickybootyy) reported 34 minutes ago from Reading, England

  @virginmedia when will the problems in rg1 be resolved?

• 
  Natasha Gorrie (@tashaj1984) reported 35 minutes ago from Farnborough, England

  @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

• 
  gareth moore (@gareth5274) reported 41 minutes ago from Maidenhead, England

  @virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.

• 
  Bowlesy (@Chateauneuf64) reported 43 minutes ago from Wokingham, England

  Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?

• 
  DimiD (@DimiD35089880) reported 44 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

• 
  ☁️ Chris Reddington (@reddobowen) reported 48 minutes ago from Winnersh, England

  @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

• 
  Andrew Burdett (@andburd) reported 55 minutes ago from Maidenhead, England

  Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  entrustTMF (@entrustTMF) reported 6 minutes ago

  @BertySi @virginmedia That's a flat no from @virginmedia on the MiFi with credit suggestion. Question is, are they prepared to do anything to help or assist seriously inconvenienced and frustrated customers?

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 6 minutes ago

  @AlexMacLeod9 @virginmedia Mines only £38 , a month basic TV and broadband.. it's been good ngl.. Just customer service is appalling

• 
  CymroGlyn 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🍾♿️ (@cymroglyn) reported 7 minutes ago

  @virginmedia You should be keeping an eye out for this sort of criminal activity, creates profiles for most large UK companies so they can reply to any complaints and get the customer to download software so they can compensation…and rob them. Report them to X

• 
  not jay (@notjay92349724) reported 10 minutes ago

  @FuzziePieRat @virginmedia then their ignorant staff told me to go **** myself and hung up. I rang back and filed a complaint. Later that afternoon, got an email through to say complaint has been CLOSED! Left VM, never going back till they change their customer service agents

• 
  Paul Matthews (@Pmatthews123) reported 11 minutes ago

  @virginmedia VM r an absolute joke I am trying 2 switch back 2 sky & there is delay with the new broadband but VM won’t allow me 2 cancel the TV part & just keep broadband till sorted (end of my contract) & going 2 charge me ridiculous amount of £ - WONT EVER B HVING VM AGAIN

• 
  not jay (@notjay92349724) reported 13 minutes ago

  @FuzziePieRat @virginmedia Mate, we had exactly the same same thing. Tried to reduce packages down (we were paying £131 a MONTH at the time) and we were assured our package had changed and we were paying SIGNIFICANTLY less. Our bill came through, no change…

• 
  Flip Flop (@flop_flip60295) reported 16 minutes ago

  @virginmedia getting 100mb a second on your gigabyte package and was told there was issues. Was escalated to the complaints team who advised nothing is wrong! Shocking customer service even when it was acknowledged its nowhere near what im paying for

• 
  Marshall Burns (@hzBUpYOUrdy1gWR) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  entrustTMF (@entrustTMF) reported 18 minutes ago

  FIVE days with NO broadband @virginmedia and got a text this morning saying it's fixed🥳 But...wait...of COURSE it's NOT fixed😡😠 I still have the SAME flashing green light. Yes, I've rebooted it, restarted it, unplugged it, waited 30 minutes, etc, etc Engineer Tuesday #Awful

• 
  Ariel Online (@justarieldotcom) reported 18 minutes ago

  @NotEnoughTECH @virginmedia @virginmedia used to be one of if not the best broadband provider in the UK. They even won some customer service awards x years ago if i remember correctly. At one point everything just fell apart. Customer service became non existent, they started to treat customers unfairly and many other issues. I wonder what happened tbh🤔