Virgin Media Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG5, RG30, RG31 and RG8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Crowthorne, High Wycombe, Bracknell, Reading, Camberley, Marlow, Farnborough, Fleet, Tadley, Maidenhead, Wokingham and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Crowthorne |
Total Blackout | |
| High Wycombe |
Total Blackout | |
| High Wycombe |
Internet | |
| Bracknell |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Daniel Bonilla
(@danbon1973) reported
from
Wokingham, England
@virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?
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Kerryn Newman
(@kerrynnewman) reported
from
High Wycombe, England
@virginmedia what's going on with my internet. No notification of problems!
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive
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☁️ Chris Reddington
(@reddobowen) reported
from
Winnersh, England
@virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx
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FFR Tweets💥🚀
(@FfrTweets) reported
from
Maidenhead, England
@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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Daniel Evans
(@ChavdogEvans) reported
from
Farnborough, England
@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom
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Aron Gunningham
(@AronGunningham) reported
from
Reading, England
@virginmedia RG6 no service
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia I don't know. You never answer the phone when I call you.
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Alex Bennell
(@ABennell4709) reported
from
Twyford, England
@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Craig
(@Rochdale_Cowboy) reported
from
Reading, England
@virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CC
(@christiancook83) reported
@virginmedia Is it working again? What is the problem? Any actual updates?
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Gustavo Fring
(@RealGusFringLP) reported
@THATJinxMain @virginmedia To me, it feels like another denial of service hit, however those services are complicated and the likelyhood of a technical fault is still most plausible.
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Heather Clark
(@heatherjcla) reported
@JLeadbeatter @virginmedia Ditto. In Portugal. Was just coming on to try and get in touch with someone. No network since mid afternoon.
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Ed Boi
(@EdBoi182) reported
@ttomconnolly @virginmedia Mines back up but everything is buffering like **** it’s a joke
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Attack Of The Vault-Boy
(@AOTVaultBoy) reported
@virginmedia Yeah. Hey, either you charge us a LOT less or you let me break contract so I can go with someone else, because I'm sick of your ****.
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SHARKY GAMING
(@sharky_1_) reported
@virginmedia Sorry would have messaged tou back sooner, but my Internet services were down again. Ave been with virgin well over a decade & my is over £60 you think the service you are providing me warrants the price increase?
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Daniela Othieno
(@eladise) reported
@virginmedia I can't connect to any networks manually, it says network not available, whichever one I select.
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Jake Young
(@J_Young_23) reported
@virginmedia How do you get the SAME problem twice in the same day?! Absolute farce of a company. All your technicians must of got their qualifications free with a happy meal did they?.. Shite!
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Angelina Fusco
(@FuscoTV) reported
from
Belfast, Northern Ireland
Dreadful #biz service @virginmedia all day and evening. To add to the problem @ITVX also stuttering
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Kim Mount
(@KimMCutter) reported
@vmbusiness Have to wonder why you're copying (later) the residential service tweets instead of providing comms to business customers.