Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG5, RG7, RG1, RG2, RG31 and RG30.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Fleet, Farnborough, Camberley, Maidenhead, Crowthorne, High Wycombe, Bracknell, Marlow and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Fleet |
Total Blackout | |
| Farnborough |
TV | |
| Camberley |
Internet | |
| Reading |
Internet | |
| Farnborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia so, I've been trying for over 3 hours now to cancel my contract and absolutely no progress made so far!!! 3 hours. Surely this is a breach of ofcoms rules to make cancellation a reasonably quick and easy process!?
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gonzo
(@pears0) reported
from
Camberley, England
@virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia I don't know. You never answer the phone when I call you.
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Alex Bennell
(@ABennell4709) reported
from
Twyford, England
@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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Kerryn Newman
(@kerrynnewman) reported
from
High Wycombe, England
@virginmedia what's going on with my internet. No notification of problems!
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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FFR Tweets💥🚀
(@FfrTweets) reported
from
Maidenhead, England
@virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson
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☁️ Chris Reddington
(@reddobowen) reported
from
Winnersh, England
@virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!
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Aron Gunningham
(@AronGunningham) reported
from
Reading, England
@virginmedia RG6 no service
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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Craig
(@Rochdale_Cowboy) reported
from
Reading, England
@virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom
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Daniel Bonilla
(@danbon1973) reported
from
Wokingham, England
@virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?
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Daniel Evans
(@ChavdogEvans) reported
from
Farnborough, England
@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Graham
(@MarcusMGDS) reported
@virginmedia I don't think you can do a cheaper deal on my current package, so i asked Rajesh to give me prices for broadband only and he couldn't, so, 4 hours later, i'm still waiting for Customer Relations to reply. I've now been on hold or waiting for replies for 24 hours.
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Ian
(@ian_pimlott) reported
@virginmedia Shocking service. Book new install 3 weeks before moving. Equipment never turns up. Nearly 2 hrs on phone today trying to sort. Engineer within 48 hrs originally promised not available. Settle for Tuesday am. Get message confirming Tuesday pm. Shocking.
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Zoë Beckwith
(@zoecan75) reported
@virginmedia I had my virgin upgraded to 360 on Monday, now I'm getting an error messate whilst trying to watch recordings. Error CS3300 Service Unavailable.
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Paul Devaney
(@Irish7Summits) reported
@virginmedia The GAA isn't broadcasting it. That's the issue.
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Judith
(@JClark2004) reported
@virginmedia It took over 3 hours for a response and still no resolution. After being on for 90 minutes with an agent. Looks like I have to call tomorrow. By far the worst customer experience I've had.
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Destroyofpizza2
(@Destroyerofpiz2) reported
@SouthBirmingham @virginmedia Yer I’ve been with them since 2010 way too long sick of their awful service will be switching
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Justin Simons 🏊🚲🏃🇿🇼 🇬🇧 🇪🇺
(@JustSimons) reported
@cmthomas1980 @virginmedia Sounds like an install problem when you decide you want it then.
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Liam 🇮🇪 🇪🇺 🇺🇦
(@liam7988) reported
@Simonc46176551 @leinsterrugby Hang on it says Channel 4 and Virgin Media 2 have it
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Henry Elderfield
(@ElderfieldHenry) reported
@virginmedia how can I fix flashing green light on WiFi hub that won’t connect to internet
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Aleem
(@Aleem_A) reported
@virginmedia Tried calling but on hold for over an hour and no answer. Still getting intermittent broadband since yesterday. Reset the hub but still same issue on wireless connection