Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG31, RG10, RG30, RG1, RG2, RG41, RG7 and RG6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 02/01/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Fleet, Reading, High Wycombe, Didcot, Camberley, Bracknell and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomFleet TV
United KingdomReading TV
United KingdomHigh Wycombe Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomDidcot Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment

  • HollySquirrel Kim Marie Pike (@HollySquirrel) reported from Didcot, England

    @virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2

  • HollySquirrel Kim Marie Pike (@HollySquirrel) reported from Didcot, England

    @virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.

  • kirsten_willis Kirsten Willis BEM (@kirsten_willis) reported from Reading, England

    @virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!

  • c_s_skinner ©️🅰️®️🅾️ Lℹ️N📧 (@c_s_skinner) reported from Fleet, England

    @virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?

  • boffbowsh Paul Bowsher (@boffbowsh) reported from Wokingham, England

    Virgin Media down again today. Getting increasingly tempted by FTTPoD.

  • SpaWellbeing Spa Wellbeing (@SpaWellbeing) reported from Wokingham, England

    What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it

  • chopper2fit ruthless (@chopper2fit) reported from Bracknell, England

    @virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working

  • samtomkins samtomkins (@samtomkins) reported from Henley-on-Thames, England

    @virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!

  • Elobeid82Sausan SassyElo (@Elobeid82Sausan) reported from High Wycombe, England

    @virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Down again! Your service is a shambles at the moment

  • bmm1979 Becky (@bmm1979) reported from Reading, England

    @virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem

  • chantelle_ukccf Chantelle Newton (@chantelle_ukccf) reported from Farnborough, England

    @virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia I texted that number yesterday at 1840 and never got a reply

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HammerzOliver øli ⚒️🐊 #moyesout (@HammerzOliver) reported

    @virginmedia ur wifi is a pile of **** fix ur ******* signal rather then rising price u scamming company ur ******* ****

  • MMtheBLM Martin Paul (@MMtheBLM) reported

    @RealLonesamurai @virginmedia Cheltenham here - I've got the same outage.

  • YesItsWaffle Waffle (@YesItsWaffle) reported

    took you long enough @virginmedia to fix this outage

  • thecookielover1 Dead Man Walking 💀 (@thecookielover1) reported

    Ohhh we might have some services back! I'm legit gonna call them in the morning because **** paying £70 for a phone and internet for BOTH to go down for 2 hours. @virginmedia you and are are having words.

  • Jackalaar_ Jackalaar (@Jackalaar_) reported

    @Sicksoretired1 @virginmedia Prices up, services down mate. They couldn’t care less!

  • TrainyUK Trainy (@TrainyUK) reported

    @OhustM @virginmedia Apparently it was a cloudflare issue which is why people were getting DNS errors

  • Scintilla_A7 Sufyaan (@Scintilla_A7) reported

    @virginmedia Go **** yourselves you useless pieces of ****, unsubscribing 🖕🏼

  • thesassymicrobe The Sassy Microbe 🦠🇺🇦🗿 (@thesassymicrobe) reported

    @Caitsm3 I use @virginmedia for mobile and broadband. Both were down so I couldn’t even use my data. And they’ve got the audacity to put my mobile bill up by more than 50% 🙄

  • Apolitical_Com An-Economical Comedy (@Apolitical_Com) reported

    @virginmedia is Internet services down in London/ Hounslow?

  • AlyannaMcKenna Alyanna McKenna (@AlyannaMcKenna) reported

    Gotta love @virginmedia going down Wi-Fi working but Ethernet only works when manually assigned a static IP. Nice 👌