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Virgin Media outages and service status in Reading, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Reading, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 19, 9:42 AM GMT+1.
  • 69% TV (69%)
  • 16% Internet (16%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)
  • 2% E-mail (2%)

The latest reports from users having issues in Reading come from postal codes RG6 , RG1 , RG31 , RG7 , RG2 and RG30 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Virgin Media

Virgin Media is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Reading, High Wycombe, Camberley, Fleet, Bracknell, Maidenhead, Didcot, Henley on Thames, Marlow, and Didcot.

CityProblem TypeReport Time
Reading Internet 2 days ago
Reading TV 3 days ago
High Wycombe Wi-fi 3 days ago
Reading Internet 4 days ago
Farnborough TV 5 days ago
Farnborough TV 6 days ago

Nearby cities with recent reports

Farnborough

13 recent signals

21 hours ago
Camberley

7 recent signals

6 days ago
Bracknell

3 recent signals

6 days ago
High Wycombe

1 recent signals

3 days ago
Fleet

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • MikeBiscoe1
    Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

  • ABennell4709
    Alex Bennell (@ABennell4709) reported from Twyford, England

    @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

  • AronGunningham
    Aron Gunningham (@AronGunningham) reported from Reading, England

    @virginmedia RG6 no service

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

  • robmcewan1966
    Rob McEwan (@robmcewan1966) reported from Finchampstead, England

    @virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.

  • mkn1ght
    Ultra Mugnus (@mkn1ght) reported from Reading, England

    @monstroso @virginmedia A problem we all have.

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

  • inmilla68
    Inmita La **** Peora de Offo (@inmilla68) reported from Didcot, England

    @virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.

  • DoughnutDoney
    Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

  • FfrTweets
    FFR Tweets💥🚀 (@FfrTweets) reported from Maidenhead, England

    @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

  • gregemmerson_
    Greg Emmerson (@gregemmerson_) reported from Reading, England

    @virginmedia Completed the tests with the app, one room poor coverage

  • TimSBourne
    Tim Bourne (@TimSBourne) reported from Wokingham, England

    @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

  • DamienPSmith
    𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported from Bracknell, England

    @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

  • mcsherlocks
    Daniel Sherlock (@mcsherlocks) reported from Wokingham, England

    @virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide

  • fayeharland
    faye harland (@fayeharland) reported from Reading, England

    @virginmedia I’m not sure if they do. Happy to do another web chat to cancel.

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Broadband down in OX11 area.

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!

  • Chateauneuf64
    Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ed2dfc1b030e4cb
    godisgood (@ed2dfc1b030e4cb) reported

    @Benleo @virginmedia I agree Ben cancelled my virgin atrocious service go to Trust pilot I would have given them - 1000 but can’t go lower than 1 but you can leave feedback it’s important to warn other people .

  • Benleo
    Ben Leo (@Benleo) reported

    Congrats to @virginmedia for being perhaps the WORST company I’ve ever had the misfortune of dealing with in Britain. Three engineer visits, five plus calls to Indian call centres, and still you can’t activate the TV contract you upsold me when I simply called to get my connection back. Awful, awful business model.

  • longpeptides
    Longevity Peptides (@longpeptides) reported

    @Benleo @virginmedia had similar issues with a provider in the us took months to get it sorted. it's like they're more focused on upselling than customer service.

  • conning_john
    John Conning (@conning_john) reported

    @Benleo @CallmeRight1 @virginmedia I had heard they have a dreadful reputation for customer service or lack of it…..

  • Spidey_marv
    Shane_spidey🕸 (@Spidey_marv) reported

    I'd like to know why virgin media keeps going on and off its ridiculous honestly never known a provider like it

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported

    @virginmedia I can't log in because noone will change the outdated email I registered with you 25 years ago so I cannot access onlime... am about to go to Ombudsman as have complained 3 times and nothing done, truly appalling service. Others in my area are moving from Virgin as too unreliable

  • grancake
    cclinton.! (@grancake) reported

    @virginmedia I have had to do a factory reset the lady on the phone,was brilliant but at my age it wasnt it easy now I have to reset all my passwords for Netflix prime etc very bad

  • t2tecnerd
    HNF1BTecNerd (@t2tecnerd) reported

    @Benleo @virginmedia Bens not smart …. Ben had a problem with virgin so he upgrade his contact and gave them more money …. Don’t be like Ben

  • Babe212426
    Margi (@Babe212426) reported

    @Benleo @virginmedia I got rid of Virgin it was very expensive and the call centres! Terrible service!

  • Krisstoffe50821
    Krisstoffer Jukes (@Krisstoffe50821) reported

    @Benleo @virginmedia I have Starlink and although it is a little dearer, I have confidence in its service. No cables to the receiver only from it to the house. Go for it Ben.