Virgin Media Outage Report in Reading, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG10, RG30, RG31, RG6, RG7 and RG2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: High Wycombe, Bracknell, Reading, Didcot, Camberley, Farnborough, Fleet, Maidenhead and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
||
| Bracknell |
TV | |
| Reading |
Internet | |
| Reading |
Internet | |
| Didcot |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
-
Alex George
(@woodsa164) reported
from
Wokingham, England
Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
-
Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.
-
Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
-
Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
-
Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
-
Macsi
(@mmaaccss) reported
from
Wokingham, England
@CarolynBe @virginmedia Still not working for meeee :( Xx
-
Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad
-
Catch Me If You Cancer
(@catch_cancer) reported
from
Maidenhead, England
@virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone
-
Macsi
(@mmaaccss) reported
from
Wokingham, England
Wanted to watch YT on #VirginMedia to see TSMGO: Phantom of the Opera but dear it is down at the moment! Unacceptable!
-
@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)
-
Bucksbowler
(@bucksbowler) reported
from
High Wycombe, England
@virginmedia Still having connection issues in High Wycombe
-
Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
-
Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
-
@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
-
gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
-
Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
-
Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
-
Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
-
Gary Smith
(@smithsterbloke) reported
from
Bracknell, England
Called to discuss end of contract and to retain my business (especially during uncertain times and current my employment status) and help reduce costs. Told it’s going to cost £15 more than we already are on! SO MUCH FOR SUPPORTING US! DISGUSTED! @virginmedia
-
Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tags
(@tagsbo) reported
Honestly is any company as bad for customer service than @virginmedia? Dreadful.
-
Gary Watkins 🇬🇧🇬🇧#BritishIndependence 🤐🇬🇧
(@GaryDWatkins) reported
@virginmedia My complaint was closed without contact from VM just a mail saying closed have complained to CISAS yesterday then today got mail closing it again each time I ring they open a new one 3 now and all done the same at the point of stopping payments and going elsewhere
-
N Seraphim
(@NSeraphim_) reported
Quality of @virginmedia service for the past week has actually been shambolic. Shared view across my entire building.
-
iBriel
(@tonbriel) reported
Virgin media is a proper joke. When I asked to cancel my contract on the grounds of unsatisfactory product, guess what, they’re asking for termination fee of £240. I was transferred to 5 different reps who could not fathom any solution to the problem. That’s how bad virgin is.
-
Macca
(@x7Macca) reported
@virginmedia my net gear just doesn’t work anymore apparently tried everything have your new seat box and pay stupid amounts of money for wifi that doesn’t work?
-
Ricky Janes
(@Rickstar1987) reported
@virginmedia what absolute rubbish service you provide for a premium price..... you should be ashamed of your business model!
-
Vickie Hawkins
(@VickieHawkins1) reported
@virginmedia complaint made in February (following previous ignored complaint months prior) no ref no. given. Voicemail today to rudely tell me if I didn’t call back to discuss complaint you would close it. How do I call back?? No account number as we left..no tel no. given???
-
Biro
(@sirbiro) reported
@virginmedia Yes I did.. No real help just told me is a outage in my area and they're on it. Been without internet since last evening at 7:30pm it came back and hour ago and now outage again. I've had this happen several times since I started the contract. Not happy one bit with the service
-
Trading Geek
(@trading_geek) reported
@virginmedia thanks once again for having the worst ability to deal with customer service issues.
-
iBriel
(@tonbriel) reported
Virgin media is a joke. I signed up for broadband services on 2nd Feb 2021, from the day of installation, the services has been bad. I’ve called to report the fault and they’re asking me to signup to another device to support the broadband for £5+ monthly.