Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

Virgin Media signals over the past 24 hours, with local activity from Reading, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Wokingham, Maidenhead, High Wycombe, Camberley, Farnborough, Fleet, Warfield, and Tadley.

City	Problem Type	Report Time
Reading	Total Blackout	1 day ago
Reading	TV	2 days ago
Bracknell	Internet	5 days ago
Reading	Internet	9 days ago
Wokingham	Internet	14 days ago
Bracknell	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  CM40 (@CM40UK) reported 20 seconds ago from Blackwater, England

  @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

• 
  CM40 (@CM40UK) reported 3 minutes ago from Blackwater, England

  @virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty

• 
  Natasha Gorrie (@tashaj1984) reported 4 minutes ago from Farnborough, England

  @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

• 
  Aron Gunningham (@AronGunningham) reported 12 minutes ago from Reading, England

  @virginmedia RG6 no service

• 
  Razvan Neacsu (@RNeacsu) reported 13 minutes ago from Didcot, England

  @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

• 
  Jim Moore (@HamiltonNashHR) reported 14 minutes ago from Winnersh, England

  So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡

• 
  Doughnut Doney (@DoughnutDoney) reported 14 minutes ago from Benson, England

  @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

• 
  Paul Mackenzie Ross (@pmross) reported 18 minutes ago from Farnborough, England

  @virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!

• 
  Khurram Qayam (@kqbrain) reported 18 minutes ago from Reading, England

  @virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom

• 
  Matt Rose (@mattrose18) reported 23 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  Ultra Mugnus (@mkn1ght) reported 23 minutes ago from Reading, England

  @monstroso @virginmedia A problem we all have.

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 26 minutes ago from Reading, England

  @virginmedia There is no problem in my area. My problem is specific to my account.

• 
  DimiD (@DimiD35089880) reported 30 minutes ago from Camberley, England

  @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

• 
  Alex Bennell (@ABennell4709) reported 40 minutes ago from Twyford, England

  @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

• 
  DimiD (@DimiD35089880) reported 40 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  Bowlesy (@Chateauneuf64) reported 44 minutes ago from Wokingham, England

  Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?

• 
  Daniel Bonilla (@danbon1973) reported 47 minutes ago from Wokingham, England

  @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

• 
  Thom Gibbons (@TheBadgerG) reported 50 minutes ago from Farnborough, England

  @virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.

• 
  Tom (@Tom38971529) reported 54 minutes ago from Wokingham, England

  @virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back

• 
  Paul Mackenzie Ross (@pmross) reported 57 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Hulse (@paulpresenteruk) reported 4 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

• 
  Sean Austin 316 (@seanaustin1985) reported 6 minutes ago

  @Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..

• 
  Robert Grace (@Beastial_Maggot) reported 12 minutes ago

  @virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……

• 
  Connor Wilson (@ConnorTWilson) reported 12 minutes ago

  Virgin Media wifi is just **** innit

• 
  Ashley Blick (@ablick1986) reported 13 minutes ago

  @virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!

• 
  meg (@MeganJuliaaa_) reported 13 minutes ago

  @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

• 
  Seren 7 (@Seren_7) reported 16 minutes ago

  @virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?

• 
  Campfire Gin (@campfiregin) reported 17 minutes ago

  @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea

• 
  Tom J Jarvis (@TomJJarvis) reported 18 minutes ago

  @virginmedia I was sold Gig2 2Gbps symmetric in June. The upload was never delivered at the contracted speed. After three separate calls got nowhere, your Faults team corrected it, then applied a £6/month surcharge for the speed I had already bought. 1/

• 
  Caz (@caz_fizz) reported 19 minutes ago

  @MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.

Virgin Media outage reports by location

Choose a location to check local Virgin Media reports and activity.

England

• Bicester
• Birmingham
• Gloucester
• Leeds
• London
• Mansfield
• Nottingham
• Plymouth

All Virgin Media report locations