Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG2, RG10, RG31, RG6, RG5, RG30 and RG41.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Maidenhead, Camberley, Farnborough, Fleet, High Wycombe and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Bracknell |
TV | |
| Reading |
Internet | |
| Maidenhead |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem in the Maidenhead area?
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Dan Brooke
(@dan_brooke) reported
from
Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
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GamerJamesFM
(@GamerJamesFM) reported
from
Bracknell, England
@virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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Robin Conway
(@rockyrobin1982) reported
from
Bracknell, England
Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred
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amy james.
(@AmyJ1996) reported
from
Farnborough, England
Right who has virgin media tv someone help us
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem with WiFi in the Maidenhead area?
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100
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Munindra Samani
(@5aman1_m) reported
from
Wokingham, England
Yet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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Maxwell Perris
(@MaxwellPerris) reported
from
Maidenhead, England
@virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!
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Lucy Spalton
(@lucy_spalton) reported
from
Fleet, England
@virginmedia Has everything gone down in Fleet? GU51
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Mulgrew
(@newsmulg) reported
@virginmedia The issue appears to have been resolved. Outage in south Belfast
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*louby_lou*
(@loulou_21) reported
@virginmedia Hi. I am not saying there is an issue with the box, I am just wondering why my newer box has less features than the older boxes?
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LJ 💙
(@FlamingLJ) reported
@virginmedia Kinda missing the point John. A planned outage that the customers haven’t been advised of? “Planned maintenance” that’s not great customer service is it? And trying to get through on the phone? No chance!
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Ben Mason
(@BenMason232) reported
@virginmedia And I was being loyal customer by staying with you. And this is how I've been repaid. Painful.
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LJ 💙
(@FlamingLJ) reported
@virginmedia And in all honesty not everyone is great with using sites online. Not customer service friendly at all. I’ve been with Virgin for nearly 25 years and seriously considering my options now.
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Nick Hartley
(@Nick_Hartley1) reported
@FernoxChris @virginmedia I moved my tv and broadband too last year due to the service, wish I had listened to myself about the phones and just let the contract finish and then move somewhere else, nothing but hassle again and poor customer service.
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Mike Pitches
(@mikepitchestog) reported
from
Plymouth, England
@virginmedia Just says a loss of service or at best intermittent... Engineer 'on the way to fix'
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Mark Bingley 💙
(@bingley11) reported
@virginmedia Are there problems in The TF2 area of Telford, as my internet is down??
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David Wyn Mogilner
(@DavidMogilner) reported
@virginmedia You're penalising customers for changes in Ofcom regulations. Shoddy. I will never use virgin again and will make sure my family and friends know the poor customer service
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Natalie Thurgood 💙
(@nct78) reported
@virginmedia landline not working. Online diagnostics inconclusive. Tried calling, on call over hour, kept getting disconnected, agent said was Vn prob with cust services. Second agent did call back 1st time, but not 2nd. Can't book engineer. At a loss at how to fix this?