Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG6, RG31, RG7, RG1, RG30, RG2 and RG5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Farnborough, High Wycombe, Fleet, Camberley, Maidenhead, Crowthorne and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Bracknell |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Nicky Booty
(@nickybootyy) reported
from
Reading, England
@virginmedia when will the problems in rg1 be resolved?
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia And there you have the extent of VM customer care folks!
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@GiganetUK @virginmedia 13:25. Down again…
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Alyson Leitch
(@Geordiesbird) reported
from
Wokingham, England
@virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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faye harland
(@fayeharland) reported
from
Woolhampton, England
@virginmedia hi there not sure if you can help. We’ve been trying to contact my Uncle for a few days on his landline and it’s going direct to the message service. We’re getting quite worried about him and wondered if it’s possible to see if there’s a fault on the line?
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!
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Dave Crocker
(@davedec60) reported
from
Reading, England
So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier
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Tim Bourne
(@TimSBourne) reported
from
Wokingham, England
@virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources
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Rob McEwan
(@robmcewan1966) reported
from
Finchampstead, England
@virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.
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Thom Gibbons
(@TheBadgerG) reported
from
Farnborough, England
@virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia I’m not sure if they do. Happy to do another web chat to cancel.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Islah
(@IslahF__) reported
@virginmedia They have advised nothing 😡🙄 always telling us there’s nothing wrong in our area... but my wifi seems to never be working? Only works in the living room downstairs, everywhere else the connection is poor. We need an engineer visit
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Greg Shillinglaw
(@gmshilly) reported
from
Birkenhead, England
@virginmedia no broadband, is there problems in my area please?
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Christopher Harris 🛸
(@thetopherharris) reported
Colour me surprised, more problems with @virginmedia This time it’s an outage in the area. Never ending issues.
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Kerry Hemus
(@KezMH) reported
@virginmedia Well one was sarcastic when I explained my problem and wasn’t very helpful at all. I was ‘in summary’ advised tough luck...the problems getting in contact are because of the pandemic and that’s it. No help at all.
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Anoushka
(@AnoushkaLoves) reported
@virginmedia No issues. I've been doing daily for the last week. No issues. Virgin is all fine. There's no issue as far as it goes however my Internet is not connecting on some devices and connecting on others. It's my devices fault. There is something wrong with the hub.
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Lizzi Helsby💙
(@Lizzimooneydoc) reported
@virginmedia Wireless, 5G doesn’t connect most of the time, the 2G does but is also intermittent. We are not home workers, the internet is mainly used in the evenings but the problem can and does occur through the day also
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laura mac
(@Lmac1985) reported
@virginmedia no signal showing on our TV. There was a network issue. Showing resolved. Still no TV. Restarted and followed instructions and still saying no signal and restarting constantly?
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Anoushka
(@AnoushkaLoves) reported
@virginmedia hi can you please contact me about my service.
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Christopher Harris 🛸
(@thetopherharris) reported
@virginmedia Yes. I know the issue is an outage in the area but my point still stands. We don’t receive the service what we pay for and we pay a huge amount of money monthly to you.
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Christopher Harris 🛸
(@thetopherharris) reported
@virginmedia Still not my point. We pay huge amounts of money monthly to you and never receive what we pay for. It’s nothing but issue after issue. An official complaint was logged in Feb, which has been closed without satisfactory compensation for continually poor service.