Virgin Media Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG7, RG5, RG31, RG10 and RG4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Camberley, High Wycombe, Tadley, Maidenhead, Farnborough, Fleet and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Bracknell |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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iszi
(@iszi_lawrence) reported
from
Reading, England
@virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.
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Dave Crocker
(@davedec60) reported
from
Reading, England
So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia And there you have the extent of VM customer care folks!
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.
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Nicky Booty
(@nickybootyy) reported
from
Reading, England
@virginmedia when will the problems in rg1 be resolved?
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faye harland
(@fayeharland) reported
from
Woolhampton, England
@virginmedia hi there not sure if you can help. We’ve been trying to contact my Uncle for a few days on his landline and it’s going direct to the message service. We’re getting quite worried about him and wondered if it’s possible to see if there’s a fault on the line?
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse
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Kerryn Newman
(@kerrynnewman) reported
from
High Wycombe, England
@virginmedia what's going on with my internet. No notification of problems!
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia I’m not sure if they do. Happy to do another web chat to cancel.
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Alex Bennell
(@ABennell4709) reported
from
Twyford, England
@virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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𝓓 𝓪 𝓶 𝓲 𝓮 𝓷
(@DamienPSmith) reported
from
Bracknell, England
@virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃
(@LesleeRBarron) reported
from
Reading, England
Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃
(@LesleeRBarron) reported
from
Reading, England
@virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963
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Flo
(@Flozephine) reported
from
Bracknell, England
@virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GIFTS_promo
(@gifts_promo) reported
@virginmedia It is connection, but tell that to your inept CSA's! How can it be weak/medium 2 ft from the router unless what's coming in is complete crap? Even when PC plugged in direct it's slower than a tortoise with 2 f'n legs missing! Just admit you are ****, instead of blaming customers!
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Stirling Silliphant
(@cliquetrack) reported
@virginmedia I’ve been trying for days to get through to your phone line . Bad service
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Iqra
(@iqrazafar19) reported
@virginmedia I wanted to leave your service. You're prices keep rising whereas you're offering new people the same broadband package at a much lower price. Ridiculous service from yourselves
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Lisa Voisey
(@vsyptts) reported
@virginmedia hi, I'm trying to give 30 days notice to cancel my contract but unable to get any response by phone over past few days, please advise alternative, email etc Many thanks
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TTNeb
(@ZH956) reported
@Bumfrey @virginmedia Did you cancel the dd at the bank?
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Vikki Horsley
(@vikki_horsley) reported
@virginmedia and having the same old router that’s the issue. Your app tells me I have strong internet all over the house (a modest semi, not a mansion) but no device seems to agree with that!
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LU71KE
(@Lu71Ke) reported
Leave @virginmedia and be #punished it seems! Return all there equipment and then get charged £65 even though everything was sent back! No one replies to emails and you can't get through on the phones! Absolutely disgusting service! Someone Answer ME!
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Chris Wilde
(@ChrisWilde81) reported
@virginmedia I wish to cancel my broadband, TV & phone contract for a better offer. I have been unable to cancel for the past few days due to "technical issues" mentioned on the pre-recorded message on the phone line. I do not wish to have to be paying 2 contracts in March.
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Vikki Horsley
(@vikki_horsley) reported
@virginmedia This isn’t a one off - thank goodness I’m not working from home! This is long term, constantly switching to 4g to get online (as I am now) or having to use Ethernet cables. Do you not think I’ve tried all of the ‘hints and tips’ you provide? Maybe as a customer since 2013 1/2
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Phil Beckett
(@philbeck1970) reported
@virginmedia any chance of you resolving my complaint as promised ?