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Virgin Media outages and service status in Reading, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 26, 3:17 PM GMT+1.
  • 65% TV (65%)
  • 15% Internet (15%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)

The latest reports from users having issues in Reading come from postal codes RG6 , RG1 , RG7 , RG31 , RG30 and RG2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: High Wycombe, Reading, Fleet, Farnborough, Camberley, Bracknell, Maidenhead, Didcot, Henley on Thames, and Marlow.

CityProblem TypeReport Time
High Wycombe Wi-fi 2 days ago
Reading Internet 3 days ago
Fleet Wi-fi 4 days ago
Farnborough Wi-fi 4 days ago

Nearby cities with recent reports

High Wycombe

1 recent signals

2 days ago
Fleet

1 recent signals

4 days ago
Farnborough

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • tashaj1984
    Natasha Gorrie (@tashaj1984) reported from Farnborough, England

    @virginmedia I have posted but not sure how a forum post will help. Can you advise of your official escalation complaint process

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia I don't know. You never answer the phone when I call you.

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

  • inmilla68
    Inmita La **** Peora de Offo (@inmilla68) reported from Didcot, England

    @virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.

  • mattrose18
    Matt Rose (@mattrose18) reported from Camberley, England

    @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

  • gareth5274
    gareth moore (@gareth5274) reported from Maidenhead, England

    @virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.

  • kerrynnewman
    Kerryn Newman (@kerrynnewman) reported from High Wycombe, England

    @virginmedia what's going on with my internet. No notification of problems!

  • nickybootyy
    Nicky Booty (@nickybootyy) reported from Reading, England

    @virginmedia when will the problems in rg1 be resolved?

  • MikeBiscoe1
    Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    @GiganetUK @virginmedia 13:25. Down again…

  • Pablocollier
    Paul Collier (@Pablocollier) reported from Wokingham, England

    @virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Yep. Wired isn’t working either. I have no broadband, no WiFi, no service. Been like this since Saturday and intermittent since Jan/Feb.

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!

  • reddobowen
    ☁️ Chris Reddington (@reddobowen) reported from Winnersh, England

    @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

  • TimSBourne
    Tim Bourne (@TimSBourne) reported from Wokingham, England

    @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

  • pepetideo
    CrankyGeek (@pepetideo) reported from Didcot, England

    @virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.

  • nattytude
    Nattytude (@nattytude) reported from Fleet, England

    @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

  • MikeBiscoe1
    Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

  • HamiltonNashHR
    Jim Moore (@HamiltonNashHR) reported from Winnersh, England

    So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡

  • K74Marti
    Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kevwgs
    kevws (@kevwgs) reported

    @PeteUK7 @virginmedia Awful. When my Nan died Barclaycard wrote and said she had to pay her bill. I'd already told them she'd died, but rang them again only to be told "we still need to speak to her". I replied "well you'd better know a good Medium because her ashes are in my hallway". Utter idiocy.

  • renebatsford
    Rene Batsford (@renebatsford) reported

    @virginmedia @virginmedia My broadband services have been shambolic for nearly 2 weeks - Called support yesterday, was told wait a week ?! - apparently there is a major issue with the newer home routers - I logged into the app today and it did a force reset - still appalling service WTH!

  • Alessi_hr
    Alessi Heitman-Rice (@Alessi_hr) reported

    @JamieGBarry @virginmedia @virginmedia are terrible, counting down the days till our contract expires

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @virginmedia Like I haven’t done that ..says estimate fix of 2 pm tomorrow .. dumb fucjs means I have to go into office to work .. can’t wait to leave you inept lot in August

  • paulmc_96
    Paul McKigen (@paulmc_96) reported

    @virginmedia why is it every week the service goes down. Becoming a joke

  • sspittles
    Sarah Spittles (@sspittles) reported

    @virginmedia many customers in Broseley are struggling with intermittent issues with internet service (this was before the heat 🥵) Your online service status test doesn’t appear to be working and can’t find our kit (we are using it, it’s here!) please sort the issue.

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia Intermittent signal in your area ? No more information

  • itstrisha_innit
    F’real (@itstrisha_innit) reported

    @JamieGBarry @virginmedia Call them and threaten to leave. The Retention/Sales Team will cut you a deal. But don’t get sucked into taking the VM movie bundle - the movies they offer are crap.

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    @virginmedia could I have the link for area service checker please my Internet is down and I am.currently working from home

  • mpellatt
    Mikey (@mpellatt) reported

    @PeteUK7 @virginmedia Not that long. The CS person is chatting **** there. Sorry for your loss, I was fortunate that when each of my parents died, no-one did that rubbish.