Virgin Media outages and service status in Reading, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 26, 3:17 PM GMT+1.
- TV (65%)
- Internet (15%)
- Wi-fi (13%)
- Total Blackout (6%)
- E-mail (2%)
The latest reports from users having issues in Reading come from postal codes RG6 , RG1 , RG7 , RG31 , RG30 and RG2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: High Wycombe, Reading, Fleet, Farnborough, Camberley, Bracknell, Maidenhead, Didcot, Henley on Thames, and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe
|
Wi-fi | 4 days ago |
|
Reading
|
Internet | 6 days ago |
|
Fleet
|
Wi-fi | 6 days ago |
|
Farnborough
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Doughnut Doney (@DoughnutDoney) reported from Benson, England@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Becky Morrish (@BeckyMorrish13) reported from Camberley, EnglandUseless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?
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faye harland (@fayeharland) reported from Woolhampton, England@virginmedia hi there not sure if you can help. We’ve been trying to contact my Uncle for a few days on his landline and it’s going direct to the message service. We’re getting quite worried about him and wondered if it’s possible to see if there’s a fault on the line?
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Alex Turton (@woodyturts) reported from Farnborough, England@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
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faye harland (@fayeharland) reported from Reading, England@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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faye harland (@fayeharland) reported from Reading, England@virginmedia I’m not sure if they do. Happy to do another web chat to cancel.
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
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Mike Biscoe (@MikeBiscoe1) reported from Reading, EnglandIf anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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iszi (@iszi_lawrence) reported from Reading, England@virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.
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Vito Serafino (@vserafino19) reported from Farnborough, England@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
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CM40 (@CM40UK) reported from Blackwater, England@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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Mike Biscoe (@MikeBiscoe1) reported from Reading, England@virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive
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Bowlesy (@Chateauneuf64) reported from Wokingham, England@virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!
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Craig (@Rochdale_Cowboy) reported from Reading, England@virginmedia @LudaLukeUK That webpage isn't working. Presumably because your network is down!
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John Neilson (@flyingjok) reported from Camberley, England@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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⚒ JOHN TURNER ⚒ (@barrowboy78) reported from Reading, EnglandAnybody having problems with @virginmedia in the Reading area ……..?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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markrmifsud (@markrmifsud) reported@virginmedia @RumouredRebecca My bb and tv are still offline. Planned fix is still 17:05 today
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Scotty 🏴 🇪🇺 🏳️🌈 #YES (@ScottyS396) reported"There's a broadband issue in your area" Aye, no **** @virginmedia. But there was no issues till your engineer turned up at lunchtime and started fiddling with the cabinets! 😩
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Jordan (@JordanPsych_) reportedWHY AM I STILL GETTING ******* PING ISSUE WITH YOUR DOGSHIT INTERNET @virginmedia
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Rebecca Réva (@AvaniEbony666) reported@virginmedia get your broadband sorted or I WILL WALK AWAY WITHOUT PAYING ANY EXIST CONTRACT FEE AS without due adequate or above standard broadband speed and service which has been for the past 3 weeks I WILL be going elsewhere and you can shove it up the *** or SUCK ON IT
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Kevin (@1kevin010) reported@virginmedia Things are fine now, but it was down for over 6hrs this morning. The thing that annoyed me and others was that virgin didn’t acknowledge any issue online to reassure its customers, something to remember in the future
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Green Cat Books ~ publisher | bookshop | mentor (@greencatbooks) reported@melon_h @virginmedia I switched to Sky last month. I was out of contract with VM and they were charging me £90 a month. They now reckon that I owe over £200 and have unleashed debt collectors, although I did try and cancel them (no contract). I have a referral link for Sky if you like? Gives us both some money off I think
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updick (@updick1) reported@BelfastBooks @virginmedia @MartinSLewis EE charged my mother in law for 2 years for wifi. She never got a box and was unaware of what she was paying.
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Mark vix (@Vikk3rs146) reported@Refan80 @virginmedia Makes me sick mate ..they know the issue and just sit there being dumb and stating the obvious
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Melina Kakoulidis (@MelinaKakoulid7) reportedI am like have you heard yourself. You asked me for my monthly bill amount which I gave I was asked to confirm my email address which I gave and then the next question was how much is your monthly bill again I gave £27 Is @virginmedia customer services agents computers or human
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mike davies (@DavMichael) reported@virginmedia Finally back on just before compensation has to be paid funny that. So we just have to accept no service with no consequences for yourselves.