Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Maidenhead, Reading, Marlow, Bracknell, Didcot, Camberley, High Wycombe, Tadley, and Fleet.

City	Problem Type	Report Time
Farnborough	Wi-fi	13 hours ago
Maidenhead	Internet	2 days ago
Reading	Internet	3 days ago
Reading	Internet	3 days ago
Reading	Internet	3 days ago
Reading	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Phil Stacey (@PhilStace20) reported 8 minutes ago from Maidenhead, England

  Hey @virginmedia I forgot how awful you were when it came to anything other than collecting my direct debit. Apparently you don’t have a complaints dept, genius, and after 4 calls to you today totally around three hours, you cut two of them off during the musical interlude!

• 
  Philip Furlong (@PhilipFurlong2) reported 9 minutes ago from Wokingham, England

  @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

• 
  Becky Morrish (@BeckyMorrish13) reported 11 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  Matt Rose (@mattrose18) reported 16 minutes ago from Farnborough, England

  @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

• 
  DimiD (@DimiD35089880) reported 16 minutes ago from Camberley, England

  @virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia

• 
  faye harland (@fayeharland) reported 18 minutes ago from Reading, England

  @virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.

• 
  Paul Mackenzie Ross (@pmross) reported 19 minutes ago from Farnborough, England

  ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

• 
  Paul Mackenzie Ross (@pmross) reported 23 minutes ago from Farnborough, England

  @virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.

• 
  A Rintsie (@arintsie) reported 24 minutes ago from Marlow Bottom, England

  @virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard

• 
  Paul Mackenzie Ross (@pmross) reported 26 minutes ago from Farnborough, England

  @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

• 
  gareth moore (@gareth5274) reported 27 minutes ago from Maidenhead, England

  @virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.

• 
  Dave Crocker (@davedec60) reported 34 minutes ago from Reading, England

  So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier

• 
  Greg Emmerson (@gregemmerson_) reported 34 minutes ago from Reading, England

  @virginmedia Completed the tests with the app, one room poor coverage

• 
  GoldyMcGoldface (@Goldy73) reported 36 minutes ago from Farnborough, England

  @virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so

• 
  Daniel Bonilla (@danbon1973) reported 49 minutes ago from Wokingham, England

  @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

• 
  Peter ***** (@hoarp001) reported 51 minutes ago from Fleet, England

  @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

• 
  6thdr (@6thDr) reported 54 minutes ago from Wokingham, England

  Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.

• 
  FFR Tweets💥🚀 (@FfrTweets) reported 55 minutes ago from Maidenhead, England

  @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

• 
  Alex Bennell (@ABennell4709) reported 55 minutes ago from Twyford, England

  @virginmedia broadband issues in RG10? Please could you look into ASAP? I have no connectivity at all. Thanks

• 
  Marti Jerrard - K74 (@K74Marti) reported 58 minutes ago from Farnborough, England

  Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⬣ fyfe79 ☘️ (@fyfe79) reported 7 minutes ago

  @VirginMediaNews Ireland's Minister for Justice: "Irish people are stupid". You're a disgrace O'Callaghan. The only people being manipulated are those who only get their news from RTE, Virgin Media etc.

• 
  Martin law (@tw1tterlawsey) reported 7 minutes ago

  @virginmedia - I am writing this in total frustration with your company - you make us all upgrade and then provide an inadequate service- the new box clips, you can not access recordings - @sky must be rubbing theirs hands together - 2 months ani can get away from this

• 
  BRIAN HEALY (@XBRIAN501) reported 13 minutes ago

  @ServeOnlyGod @rtenews RTE & VIRGIN MEDIA needs to be locked down like the ports & Oil reserves

• 
  Phil (@philbreadin) reported 14 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

• 
  Mike Howe 💙 (@MiguelHowe) reported 16 minutes ago

  Hi @virginmedia you said that you had sorted my issue with the account, sent me a letter saying that you would credit my bill, haven't, now have charged me twice. Honestly. 🤮

• 
  Startup Heist (@startupheist) reported 18 minutes ago

  Look up Scammer Payback on YouTube. This guy has 8.6 million subscribers. Over a billion views. His whole thing is picking up scam calls and keeping scammers talking for as long as humanly possible. Sometimes 40 minutes. All of it recorded, edited, posted. Content gold. Kitboga does the same thing. 3.6 million subs. Makes about $450K a year wasting scammers' time. These legends built an entire content genre out of revenge customer service. And they're both doing it manually in 2026. See the pattern? Smell the opportunity? Not yet? Okay: Virgin Media actually built an AI granny called Daisy in 2024. She answered scam calls, confused the hell out of scammers, kept them on the line for 40-50 minutes. 1,800 pieces of media coverage. After paying £20K to robo-granny and winning some big deal marketing award, they pat themselves on the back and just sayonara everybody. See it now? 52.5 billion robocalls hit Americans last year. 71% of people say they want a way to get back at scammers. The creators already proved the audience. The AI already proved it works. The product that puts them together — an app where an AI persona answers your suspicious calls, wastes their time, and turns the transcript into a clip you can post — is sitting right there. Jolly Roger Telephone Company already does a basic version. $1.2 million a year at $24 per subscriber. Running on ChatGPT. That's with zero creator tools and zero viral mechanics. Add auto-clipping, captions, one-click export to Shorts and Reels, and every scam call becomes a piece of content. The consumer app gets people in. The creator layer is where it prints. Use our playbook, or not, seriously someone build this already.

• 
  TheShannimal (@TheShannimal_) reported 18 minutes ago

  Maybe not. Internet is down for a second day running. At least @virginmedia aren’t trying to double the price of our monthly broadband if we stay with them… oh wait, they are.

• 
  kevin cox (@kevin_cox9211) reported 19 minutes ago

  @virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.

• 
  Kevin Pain (@TheRealKPain) reported 21 minutes ago

  @virginmedia To login,been going on for a few days now tbh

• 
  Bri Hammond (@big1481b) reported 21 minutes ago

  @virginmedia absolutely disgusting been a customer with you for a few years last year you had to change my whole wiring forgot about the compo just rang up and you told me ten pound my contract runs out and u on bout putting it up avoid