Virgin Media outages and service status in Reading, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Reading, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 21, 7:56 PM GMT+1.
- Internet (47%)
- Wi-fi (29%)
- TV (12%)
- Total Blackout (6%)
- Phone (6%)
The latest reports from users having issues in Reading come from postal codes RG1 and RG6 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 21: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Wokingham, Reading, High Wycombe, Yateley, Fleet, Maidenhead, Farnborough, Camberley, Didcot, and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham
|
Internet | 1 hour ago |
|
Reading
|
Internet | 5 days ago |
|
High Wycombe
|
Internet | 5 days ago |
|
Yateley
|
Total Blackout | 6 days ago |
|
Fleet
|
Internet | 7 days ago |
|
Maidenhead
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Chris C (@a3racer) reported from Wokingham, England@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
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Mike Biscoe (@MikeBiscoe1) reported from Reading, England@virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive
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Mike Biscoe (@MikeBiscoe1) reported from Reading, EnglandIf anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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Nattytude (@nattytude) reported from Fleet, England@virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!
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Phil Stacey (@PhilStace20) reported from Maidenhead, England@virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!
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Bowlesy (@Chateauneuf64) reported from Wokingham, England@virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.
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Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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A Rintsie (@arintsie) reported from Marlow Bottom, England@virginmedia I am sorry but twice in 45 mins they cut me off as they did not know how to resolve the issue / easy way out
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Alyson Leitch (@Geordiesbird) reported from Wokingham, England@virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬
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Nicky Booty (@nickybootyy) reported from Reading, England@virginmedia when will the problems in rg1 be resolved?
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shaun harley (@shaun1968) reported from Didcot, England@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported from Reading, EnglandJust had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!
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Haider Al-Rekabi 🏴☠️ (@HaiderAlRekabi) reported from Reading, England@virginmedia There is no problem in my area. My problem is specific to my account.
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Ems (@EmsAlice) reported from Bracknell, England@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
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Inmita La **** Peora de Offo (@inmilla68) reported from Didcot, England@virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.
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Paul Collier (@Pablocollier) reported from Wokingham, England@virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.
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faye harland (@fayeharland) reported from Reading, England@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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☁️ Chris Reddington (@reddobowen) reported from Winnersh, England@virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx
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Tim Bourne (@TimSBourne) reported from Wokingham, England@virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported@virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working
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Urban Groove (@Urban__Groove) reported@virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡
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jason (@Jason29wctb) reported@virginmedia All they say is need a engineer and I tell them no but send them any way knowing they can't fix it ,if I cancel £1600 ,even tho it's illegal to hold me I a contract with a service that's not fit for purpose
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Sandra Robinson (@mrsluc) reported@YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.
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Steve Wright (@wobbleatbar) reported@virginmedia over the last couple of weeks I have been getting CS2004 errors. Sometimes it clears in a minute or so sometimes I have to reboot I’m in HA4 area. Please advise.
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MR COOL (@Lifeline04India) reported@virginmedia Hi Team, no one caled still. Is this the way Virgin media support? Please cancel the delivery and order asap.
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Dr Amir Hamid (@DrAmirHamid) reported@virginmedia No it hasn't and its really poor
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Yasmin alibhai-brown (@y_alibhai) reported@virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?
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Ben (@BendyBen999) reported@virginmedia @Ash_GW The most useless customer services ever. Just a bot reply
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Dr Laura Jenkins (@LauraJks2015) reported@virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.