Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG10, RG30, RG31, RG6, RG7 and RG2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading, Didcot, Camberley, High Wycombe, Farnborough, Fleet, Maidenhead and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
TV | |
| Reading |
Internet | |
| Reading |
Internet | |
| Didcot |
Internet | |
| Camberley |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
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Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Lott
(@Tolekim) reported
30 minutes into my second call to @virginmedia (they dropped the first call) trying to get to speak to whoever "called" me now they are asking what the complaint is about. Maybe they called me using Virginmedia equipment which might explain why they were unable to get through!!!!
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L Honey
(@GrimTon) reported
@Ofcom @virginmedia @ASA_UK This isn't a new customer deal. This is a existing customer deal which is in my account when I log onto the Virgin Media website. I've been passed around department to department all day as nobody wants to sort this out and pure lies from VM. It's disgusting.
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FGCLens 📸
(@FgcLens) reported
@virginmedia garbage service no internet for almost 5 hours and numerous outages throughout the month. Your service status is a lie, acknowledge the thousands of customers who cannot use the internet. Cancelled my contract which took over 40 minutes on the phone. You’re a joke.
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🇬🇧Ste Howarth 147🇬🇧
(@147_ste) reported
@virginmedia The speed isn't the problem, wifi drops out completely and rarely comes back without rebooting the router. I presume the router is knackered.
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Tims beard
(@Otherside8170) reported
@virginmedia I've lost connection at some point every day for the last month yet your putting your chargers up,do I get anything off my Bill for the loss of service?!!!
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DJ Rsa #cre8dnb
(@DeejayRsa) reported
Hey. @virginmedia fix up you Internet 40 ping avg spiking to over 500 is unplayable.
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the_mollymoo
(@The_mollymoo) reported
@virginmedia hello. I rang you on 19/1 cancelling my contract and I've still yet to receive confirmation or packaging to send the box's back can you help at all
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Ellen Davies
(@Smelly_Ellie72) reported
@virginmedia called today as an existing customer wanting to reduce our £84 per month deal. No longer need TV or landline. Please explain why new customers can get a broadband deal for £25 per month, cheapest you can offer me is £40 . Person on end of phone happy to let me leave
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Liam Garrow Stewart
(@garrow88) reported
@virginmedia I’m done. You’ve broken me. I just want it fixed honestly bad enough
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jules
(@jules_teacher) reported
@virginmedia how am I supposed to resolve issues when I’m unable to speak to anyone! Been on hold for an hour twice! As it cuts off after an hour! I have issues with my broadband, you have sent people out but it’s still no better! Appointments cancelled & moved with no communicat