Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG5, RG31, RG2 and RG30.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Fleet, Crowthorne, High Wycombe, Bracknell, Camberley, Marlow, Farnborough, Tadley, Maidenhead, Wokingham and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Fleet |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Crowthorne |
Total Blackout | |
| High Wycombe |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Down again! Your service is a shambles at the moment
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dagger
(@Dagger66495964) reported
@virginmedia When I attempt to login using the virgin media UK login button it always times out the request
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Ryan
(@RWillows) reported
@virginmedia Unfortunately, this always remains the case of endless cycle through poor Customer Service or Sales Agents. Never resolves what I would expect to be a smooth negotation of a new contract..
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Rakim
(@hussein19rakim) reported
@virginmedia @jayg2910 Hello @virginmedia - is there a problem with your service in SE9? No TV, no Broadband connection. I was meant to work from home. Please update.
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Jane 🌻💛💙✨♥️🤣😀 love laugh be happy✨
(@janekleimunt) reported
@virginmedia If appears if I take it to court then possible. It’s rather stupid I understand data protection but I’m the named executor and administrator and I’m his daughter who made the calls out that day from his landline! Ridiculous tbh.
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Mike Mordue
(@DueMan456) reported
@virginmedia Yeah the letter stated a 0800 number ti call which I did and I was told that the price rise wouldn't affect Me so I couldn't cancel my contract
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Liz Hook
(@elizabethhook5) reported
@virginmedia I'm going to try calling again in half an hour, is there a direct number for customer services?
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Alex 皿
(@Misguid3dGh0st_) reported
Sick to death of @virginmedia worst company to deal with!!! I’ve been over charged for 4 months now, I’ve chased them countless times but doesn’t seem like anyone that works there knows how to use a PC?! It’s a joke 🤬 would not recommend, wifi **** too
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Anna Maslowicz
(@annamazz) reported
Have my disconnection date from @virginmedia confirmed ... so relieved! Absolute worst customer service ever. Happy to take your money but not give it back easily!!!
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Ramón Perales
(@RamnPerales1) reported
@virginmedia broadband not working since about 3 hours ago and can't report issue on app or website. Please fix issues!
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Maxine Smyth
(@maxine_smyth) reported
@RTEplayer Chance would be a fine thing !!! .. Trying to watch from Donegal and it's constantly buffering.. Useless. Same issue with the beyond atrocious #virginmedia player..