Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: High Wycombe, Reading, Fleet, Farnborough, Camberley, Bracknell, Maidenhead, Didcot, Henley on Thames, and Marlow.

City	Problem Type	Report Time
High Wycombe	Wi-fi	2 days ago
Reading	Internet	4 days ago
Fleet	Wi-fi	4 days ago
Farnborough	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  A Rintsie (@arintsie) reported 46 seconds ago from Marlow Bottom, England

  @virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard

• 
  Inmita La **** Peora de Offo (@inmilla68) reported 48 seconds ago from Didcot, England

  @virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.

• 
  Phil Stacey (@PhilStace20) reported 3 minutes ago from Maidenhead, England

  Hey @virginmedia I forgot how awful you were when it came to anything other than collecting my direct debit. Apparently you don’t have a complaints dept, genius, and after 4 calls to you today totally around three hours, you cut two of them off during the musical interlude!

• 
  Matt Rose (@mattrose18) reported 8 minutes ago from Camberley, England

  @virginmedia Wired and yes. Seems to have stabilised for the time being. Hopefully no more issues

• 
  Dave Crocker (@davedec60) reported 11 minutes ago from Reading, England

  So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier

• 
  faye harland (@fayeharland) reported 11 minutes ago from Woolhampton, England

  @virginmedia hi there not sure if you can help. We’ve been trying to contact my Uncle for a few days on his landline and it’s going direct to the message service. We’re getting quite worried about him and wondered if it’s possible to see if there’s a fault on the line?

• 
  Nattytude (@nattytude) reported 19 minutes ago from Fleet, England

  @virginmedia Internet is down in GU51 since yesterday. When will it be up? Can't report it online, because we have no internet for it to check with!

• 
  Tom (@Tom38971529) reported 21 minutes ago from Wokingham, England

  @virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back

• 
  Paul Austin (@BagshotTwit) reported 28 minutes ago from Camberley, England

  @virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.

• 
  Matt Rose (@mattrose18) reported 30 minutes ago from Farnborough, England

  @virginmedia TV is an issue. broadband is not. Tests are always either cannot connect at this time or say there is nothing wrong. Don’t see how my kit in the house can one minute have speeds on +300Mb to next to nothing?

• 
  Craig (@Rochdale_Cowboy) reported 32 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  Becky Morrish (@BeckyMorrish13) reported 34 minutes ago from Camberley, England

  Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

• 
  James McFadden 🎮 (@McFadden1985) reported 39 minutes ago from Camberley, England

  My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣

• 
  Jim Moore (@HamiltonNashHR) reported 43 minutes ago from Winnersh, England

  So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡

• 
  Phil Stacey (@PhilStace20) reported 48 minutes ago from Maidenhead, England

  @virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!

• 
  Alyson Leitch (@Geordiesbird) reported 50 minutes ago from Wokingham, England

  @virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬

• 
  gareth moore (@gareth5274) reported 55 minutes ago from Maidenhead, England

  @virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 56 minutes ago from Reading, England

  @virginmedia There is no problem in my area. My problem is specific to my account.

• 
  Caryn Sinclair (@ce141974) reported 57 minutes ago from Maidenhead, England

  @virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!

• 
  A (@ambreenfarooq15) reported 59 minutes ago from Reading, England

  Virgin media is sooooooo ******* ****

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NEIL WILLIAMSON(NED) (@NEILWILLIAMSON9) reported 3 minutes ago

  @virginmedia What a disgrace of a company terrible customer service. Trying to speak someone is a nightmare

• 
  Shauna Campbell (@happymum2005) reported 4 minutes ago

  @PeteUK7 @LucyGoBag @virginmedia That’s appalling. Though for even their ‘apology response’ to get community noted is quite a spectacular fail!

• 
  Mike Hill (@mikmikemicky) reported 4 minutes ago

  @PeteUK7 @virginmedia That's bad. When my dad died, a company who's bill didn't get paid even offered to be executor's in his estate?

• 
  JC (@SaffaJC) reported 5 minutes ago

  @ghotographyuk @virginmedia You can’t get help, virgins customer service team are incapable of doing their jobs correctly and to be honest they just dont care

• 
  ArtformDesigns (@ArtformTheHeart) reported 6 minutes ago

  @PeteUK7 @virginmedia I had similar issues after my mum passed (not with Virgin although I had other issues with them). It's tremendously upsetting and companies need to do better.

• 
  Bern 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KeithClarke1) reported 7 minutes ago

  @JamieGBarry @virginmedia I managed to negotiate a pretty good deal with Virgin. Not quite a new customer deal but pretty good.

• 
  Old Motherduck (@Old_Motherduck) reported 7 minutes ago

  @virginmedia @PeteUK7 that's terrible from Virgin Media look after your past and present customers

• 
  Mrs c (@w47carr) reported 7 minutes ago

  So been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless

• 
  Urm (@erm2urm) reported 8 minutes ago

  @virginmedia I've been waiting for 35 mins for somebody to answer my call. VM CS is awful. I can't log into my account. I get a message to enter my email. I do this. I get sent and email. I click on the link and it starts the same process again. Can somebody please HELP!!

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 9 minutes ago

  @itsendeavour @virginmedia I hope they listen to the feedback they are receiving here. Not that I suppose they care that much. It's all about pleasing shareholders rather than providing professional service to their customers.