Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG2, RG4, RG6, RG10, RG5, RG30 and RG31.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 02/23/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Camberley, Fleet, Bracknell, Maidenhead, Farnborough, High Wycombe and Didcot.

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City Problem Type Report Time
United KingdomReading E-mail
United KingdomCamberley Internet
United KingdomFleet Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomBracknell TV

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • kyle2tweet kyle2tweet (@kyle2tweet) reported from Bracknell, England

    @virginmedia looks like I’ll have to cancel my direct debit coming out next month maybe that will get this call back I’ve been promised. Terrible terrible company!

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    @virginmedia Is this related to this breach. If not that’s even worse and just says the service is really bad

  • catch_cancer Catch Me If You Cancer (@catch_cancer) reported from Maidenhead, England

    @virginmedia good afternoon. I've been on hold for 3 hours and been cut off twice. I'm a vulnerable customer and need to speak to someone

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi

  • rohaaminho Najm Khan (@rohaaminho) reported from Farnborough, England

    @virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions

  • roballan07 Rob Allan (@roballan07) reported from Maidenhead, England

    @virginmedia Yes when talking about the quality of customer service I have received from @virginmedia in the past week.

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.

  • donnataylor7 Donna Webster (@donnataylor7) reported from Bracknell, England

    @virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.

  • perrycoke Kezza 🙃 (@perrycoke) reported from Hurst, England

    @virginmedia I managed to get through to customer services in the end & now have an engineer booked for 2moro between 7am & 12pm. Going to cost me half a days work now.

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @virginmedia how do I cancel my contract with you. My broadband is constantly going down and for the price I pay your services are not worth it especially as i am on limited money. So I am looking at going to sky thank you

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago

  • donnataylor7 Donna Webster (@donnataylor7) reported from Bracknell, England

    @virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual

  • kyle2tweet kyle2tweet (@kyle2tweet) reported from Bracknell, England

    @JackSheaFFC @virginmedia I know so if I’m waiting for a call back then OBVIOUSLY I’ve already raised a complaint 🤣 no common sense with this company!

  • K74Marti Marti Jerrard - K74 (@K74Marti) reported from Farnborough, England

    @lastdart @virginmedia I am with you on this one. They may have me over a barrel right now but when this is all over and normal service is resolved they can say farewell to this customer. If this is the way they treat loyal customer then #SirRichardBranson is in for a big expensive shock.

  • Noice113 Noice1 (@Noice113) reported from Finchampstead, England

    @virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you

  • perrycoke Kezza 🙃 (@perrycoke) reported from Twyford, England

    @virginmedia twice I’ve been on hold to customer service for 25mins only to get cut off. My broadband & TiVo hasn’t been working since 4pm. I’ve tried restarting the hub many times, checked the connections as well. I work from home & this is not what I need right now.

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!

  • ginaatinknight gina knight (@ginaatinknight) reported from Reading, England

    @virginmedia not think much if the service from virgin media so far not great for new customers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rich_Sealby Richard Sealby (@Rich_Sealby) reported

    @virginmedia That link is page not found? I'm back down to 5mbps at the moment

  • pjmckee Pete McKee (@pjmckee) reported

    Amused that @virginmedia call me a 'valued customer' and in the same breath offer me a 'deal' that's a third more than that of a new customer. Obviously not *that* 'valued' then eh #broadband

  • deepsystems1 DEEPSYSTEMS (@deepsystems1) reported

    @virginmedia and this is how you treat your long-standing customers. utterly disgusting

  • JayWinteringham Jay Winteringham (@JayWinteringham) reported

    @virginmedia is the internet down in my area?

  • sronii Ronak Sharma (@sronii) reported

    @virginmedia There is no signal at all

  • DuncanDsrdrly Lindsay (@DuncanDsrdrly) reported

    @virginmedia @lindsay Then 16 hours to the end of that day, then 48 hours for reconnection) before I'm even due a penny, and that amount will not even cover the amount of extra data it's likely my household will have to buy. For a problem entirely not of my making. Disgraceful.

  • DuncanDsrdrly Lindsay (@DuncanDsrdrly) reported

    @virginmedia @lindsay Apparently I am entitled to £8 per day for each day past 48 hours after the end of the day I reported a complete loss of service as recompense. I might have lost my job by then, and had up to 72 hours without service (8 hours before I could contact the helpdesk, [cont]

  • OG_AXPECT OG AXPECT (@OG_AXPECT) reported

    @virginmedia why is your internet service so bad? I have had 80-92% packet loss on multiple games over the past 3 days. I haven't been able to connect to any games at all.

  • DeanerRolls TannedDeanerRolls (@DeanerRolls) reported

    @virginmedia your online help is useless, I try calling and it eventually sends me a text to go back to online help. Sending customers on a continuous loop doesn’t make for loyal customers. Wifi signal been shocking for months, I shouldn’t have to do a monthly factory on hub.

  • scottbcomedyuk Scott Bennett (@scottbcomedyuk) reported

    @virginmedia There is only a check coverage function and that sends me to a page about upgrading SIMS. Can you tell me if there is an issue in my area please, I never had this problem previously Thanks