Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Wokingham, Bracknell, Maidenhead, Reading, High Wycombe, Camberley, Farnborough, Fleet, Warfield, Tadley, and Yateley.

City	Problem Type	Report Time
Wokingham	Internet	1 day ago
Bracknell	Internet	2 days ago
Maidenhead	Internet	2 days ago
Reading	Internet	2 days ago
High Wycombe	Internet	2 days ago
Reading	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Marta (@vikingmarta89) reported 2 minutes ago from Reading, England

  @virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !

• 
  Bowlesy (@Chateauneuf64) reported 3 minutes ago from Wokingham, England

  @virginmedia And there you have the extent of VM customer care folks!

• 
  Bowlesy (@Chateauneuf64) reported 5 minutes ago from Wokingham, England

  @virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.

• 
  Marti Jerrard - K74 (@K74Marti) reported 6 minutes ago from Farnborough, England

  Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse

• 
  Nicky Booty (@nickybootyy) reported 12 minutes ago from Reading, England

  @virginmedia when will the problems in rg1 be resolved?

• 
  Paul Mackenzie Ross (@pmross) reported 16 minutes ago from Farnborough, England

  @virginmedia Thanks. Engineer showed up, plugged in a new Hub 3, “fixed” my BB & WiFi and, 3 hours later, it’s still not working. Can I 1) file a complaint and 2) get a guarantee that this will be fixed for once and for all.

• 
  Jim Moore (@HamiltonNashHR) reported 24 minutes ago from Winnersh, England

  So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡

• 
  CM40 (@CM40UK) reported 25 minutes ago from Blackwater, England

  @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

• 
  Phil Stacey (@PhilStace20) reported 28 minutes ago from Maidenhead, England

  @virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬

• 
  Phil Stacey (@PhilStace20) reported 28 minutes ago from Maidenhead, England

  @denman79 @virginmedia The irony is that @virginmedia are more like the Pistols -‘No point in asking you’ll get no reply’ and they seem ‘Pretty Vacant’ but ‘Never mind all that…..’ can someone please take some responsibility and ownership that seems to be sadly lacking atm

• 
  Paul Mackenzie Ross (@pmross) reported 29 minutes ago from Farnborough, England

  ‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!

• 
  Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported 37 minutes ago from Reading, England

  @virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration

• 
  Bowlesy (@Chateauneuf64) reported 38 minutes ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  ☁️ Chris Reddington (@reddobowen) reported 43 minutes ago from Winnersh, England

  @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

• 
  Paul Collier (@Pablocollier) reported 45 minutes ago from Wokingham, England

  @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

• 
  Alyson Leitch (@Geordiesbird) reported 46 minutes ago from Wokingham, England

  @virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬

• 
  Craig (@Rochdale_Cowboy) reported 47 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  CM40 (@CM40UK) reported 50 minutes ago from Blackwater, England

  @MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson

• 
  Mike Biscoe (@MikeBiscoe1) reported 57 minutes ago from Reading, England

  If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

• 
  DimiD (@DimiD35089880) reported 60 minutes ago from Camberley, England

  @virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Our Electric World (@O_E_W) reported 3 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

• 
  ^Gavstar^ (@Englandgav) reported 4 minutes ago

  Hey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue

• 
  Nim O'Hall (@nimohally) reported 10 minutes ago

  @virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person

• 
  Damian Hastie (@DamianHastie) reported 11 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Caz (@caz_fizz) reported 11 minutes ago

  @MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.

• 
  Success W Lewis (@SuccessWLewis1) reported 15 minutes ago

  @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

• 
  Peter (@Peter8150139807) reported 15 minutes ago

  Does virgin media have problems every day

• 
  Paul Hulse (@paulpresenteruk) reported 17 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

• 
  Craig (@wolve585) reported 21 minutes ago

  What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!

• 
  Martin Whelan (@mairtinofaolain) reported 22 minutes ago

  @PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore