Virgin Media

Virgin Media Outage Report in Reading, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG2, RG7, RG4, RG10, RG5 and RG30.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 02/26/2026 13:30

February 26: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Camberley, Reading, Maidenhead, Fleet, Bracknell, Farnborough, High Wycombe and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamberley Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomMaidenhead Wi-fi
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • Katyebh Katy Hamilton (@Katyebh) reported from Reading, England

    @virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..

  • daddysdahmer Soph (@daddysdahmer) reported from Reading, England

    @virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!

  • chriswoods84 Woodsy (@chriswoods84) reported from Wokingham, England

    @virginmedia only had internet installed last week. For about the 15th time it's dropped out. Fed up of sitting on phone on hold. Service update page says all ok. Clearly isn't

  • mikeyh817 Mike (@mikeyh817) reported from Woodley, England

    @virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!

  • melvinabrose millie p RN RHV QN (@melvinabrose) reported from High Wycombe, England

    Virgin media just rubbish. Just so disappointed in a service that for the past 2 months has been rubbish. Worked all over the house and even in the garden for all the time we have been customers but now only working on one side of the house and not upstairs.

  • KernowPrincess Lynn Gower (@KernowPrincess) reported from Reading, England

    @virginmedia internet appears to be up and down for RG30 2QT

  • Katyebh Katy Hamilton (@Katyebh) reported from Reading, England

    Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....

  • basicbloke2012 Basic Bloke (@basicbloke2012) reported from Yateley, England

    @virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone

  • mathers1981 Stephen Marshall (@mathers1981) reported from Reading, England

    @virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm

  • spice1971 Graeme Spice (@spice1971) reported from Yateley, England

    @virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long

  • LisaMarieHeenan Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported from Reading, England

    The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!

  • Katyebh Katy Hamilton (@Katyebh) reported from Reading, England

    @virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @virginmedia trying to watch a film on Netflix only for my tv to keep flashing up wired LAN cable is disconnected then wired network is connected what is going on I pay for virgin and Netflix and getting fed up

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.

  • RJHOTCHEF Ryan Wilson (@RJHOTCHEF) reported from Fleet, England

    @AlyInASpin @virginmedia Weird we are having the same problem #lag , @virginmedia whats the problem please. Very annoying now

  • chriswoods84 Woodsy (@chriswoods84) reported from Wokingham, England

    @virginmedia I've done all that. It's been intermittent all day. I've reset. I've turned on and off. I've sat on hold. It's a ridiculous service

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    @virginmedia Sorry to say that I contacted your online chat, but they offered no significant update other than 9th Sept for a fix and no offer of compensation as I am not experiencing a total loss of service. Not happy at all.

  • InflightJames James (@InflightJames) reported from Wokingham, England

    Absolute SHIT customer service from @virginmedia today. Due have an iPhone delivered yet “for some reason” it was cancelled. Thanks for that.

  • markblunden MarkBlunden (@markblunden) reported from Maidenhead, England

    @virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!

  • gb20man Grant Baartman (@gb20man) reported from Bracknell, England

    Broadband service improved, good speed and customer service follow-up. Thank you @virginmedia much improved service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ALLhappeningNOW Pablo DunneScoBar 💙 (@ALLhappeningNOW) reported

    @virginmedia says engineers working hard to fix complex issue and taking longer than usual. I want to request compensation as even though it is not a complete outage it only comes on for seconds at a time and is totally unusable. It may as well be a total outage.

  • stuartmacey Stuart Macey (@stuartmacey) reported

    @virginmedia Yesterday but I first called last Friday. I was promised a call back with an update but this has still not happened. This is extremely poor, I do not have a direct contact with anyone to speak to so if o call back I get stuck in a constant loop. I just want someone to own this.

  • _x864 Boz (@_x864) reported

    @virginmedia Thanks for your response but order was placed on 5th November. No coms regarding ordering since. Also, zero response to the subsequent 3 complaints & zero call backs that were promised. No response or acknowledgement to online complaint. Is this 'customer service'?

  • this25974057 this (@this25974057) reported

    @virginmedia @O2 @wizkidayo Shame your customer service is so appalling. Charging cancellation fees when people move into a property outside of your network? Wow, seems like you need to improve your network coverage to 100% of the country or you need to review your policy of trying to rob poor families!

  • LisaTinydancer Lisa Flash (@LisaTinydancer) reported

    @virginmedia I cant give you information I don’t have! I have not received a bill as I am a NEW CUSTOMER whose install has been pushed back time and time again. So no I can’t tell you my most recent bill amount. I have just rung that number and been hung up on being passed to another dept.

  • Stephen_Neal Stephen Neal (@Stephen_Neal) reported

    @virginmedia Fix estimate has now increased from 6pm yesterday, then 12 noon today, to now 6pm today... Fingers crossed.

  • yogurt3200 โฮกปี๊บ Commission Closed / HIATUS (@yogurt3200) reported

    @virginmedia Hi. I'm wondering is there any way for me to settle the issues our flat has? It's been months since the issue appeared and I'm giving up cause it's a real pain (sorry for the honesty) to wait in the call/chat room every single day cause the staff never get things done correctly.

  • AK271 AK (@AK271) reported

    @virginmedia I've never had a satisfactory explanation of why previously locked. Its happened about 4 times now. I need a reliable email provider so its time for me to look elsewhere. I'm afraid 'as quickly as possible' is too vague to be of any use to me. Thanks

  • Poppy71558937 Poppy (she/her) (@Poppy71558937) reported

    @virginmedia how do I actually get through to a person and not a robot or multie choice menu? This is an issue with my broadband and the VPN I need for working at home

  • James__McInnes James (@James__McInnes) reported

    @virginmedia @Charlylouxo Tried on wired connection and through wifi, neither work and also triggers the “you seem to be using a proxy or unblocker” on the help centre. Works on other wifi connections and mobile data, just virgin that causes issues