Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG7, RG4, RG2, RG10 and RG5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 03/02/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Farnborough, Camberley, Reading, Maidenhead, Fleet, Bracknell, High Wycombe and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomFarnborough Wi-fi
United KingdomCamberley Total Blackout
United KingdomCamberley Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomMaidenhead Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment

  • westy_1966 JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️ (@westy_1966) reported from Camberley, England

    @virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected

  • Rochdale_Cowboy Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England

    @Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box

  • woodsa164 Alex George (@woodsa164) reported from Wokingham, England

    Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • nigel_dawson Nigel (@nigel_dawson) reported from Bracknell, England

    @virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡

  • Boanz62 Martin S (@Boanz62) reported from Reading, England

    @barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.

  • terrygparrott TGP (@terrygparrott) reported from Farnborough, England

    @virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Down again! Your service is a shambles at the moment

  • terrygparrott TGP (@terrygparrott) reported from Farnborough, England

    @virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!

  • amo_singh Amo Sira (@amo_singh) reported from Reading, England

    @virginmedia sort ya shit out! Mans trying to chill!

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix

  • philip_e_davies Philip E Davies (@philip_e_davies) reported from Wokingham, England

    @virginmedia I texted that number yesterday at 1840 and never got a reply

  • bucksbowler Bucksbowler (@bucksbowler) reported from High Wycombe, England

    @virginmedia Still having connection issues in High Wycombe

  • cobysaur Ryan Byford (@cobysaur) reported from Wokingham, England

    I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

  • Rochdale_Cowboy Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.

  • bmm1979 Becky (@bmm1979) reported from Reading, England

    @virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem

  • rfc_1871 Marvellous Meite 🇨🇮 (@rfc_1871) reported from Reading, England

    @virginmedia get your shit together ffs

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 68xsarahx68 😍Indy_Gal 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #FBSI/PE (@68xsarahx68) reported

    They then tried their best to pull all the stops after I said I was canceling but..@virginmedia you should be helping with all the stop BEFORE a customer gets anywhere near cancellation! Because by that time the customer already has found new provider.

  • BWilson34 Bill Wilson (@BWilson34) reported

    @virginmedia Just done that as poor as an experience as you can imagine

  • tobybbk Toby Woods (@tobybbk) reported

    @virginmedia hey, our business has no internet connection with Virgin today, Alans 49 Wallgate WN1 1BE, could you help?

  • MartinNorden2 Martin Norden (@MartinNorden2) reported

    @virginmedia OMG, does Virgin Media actually know what is going on? You leave me with no service, waiting ages for a engineer and then 6 months after the incident is resolved you write and offer a resolution of ‘Apology’. To say that I am disappointed would be a rather large understatement.

  • acmp42 Adam Pepper (@acmp42) reported

    @virginmedia well I’ve called 150 and they have no way of passing me to the customer resolution team. It seems counter intuitive that the customer complaints team won’t engage with customers. It’s almost as if they are expecting to fail so don’t want the exposure.

  • TibStreetTavern Tib Street Tavern (@TibStreetTavern) reported

    @virginmedia we have been without internet since 10am, I was on the phone trying to get through to your help desk for over an hour to no avail, can you give us an update to when it will be back on ASAP??? We are losing customers as a direct result of this outage.

  • MrFarhanAkram Farhan Akram (@MrFarhanAkram) reported

    @vmbusiness hello service is down and i am losing money as customers cant pay by card

  • rccl77 @Rccl77 (@rccl77) reported

    @virginmedia There are no roadworks as such. I have tried re setting it from nside and this is the message I get "GRE tunnel site is not connected". Is there any way you can help?

  • Thisgirl862969 Hannah (@Thisgirl862969) reported

    @virginmedia I've only cancelled the TV I still have broadband. I'm fed up of ringing you with issues when I finish work and then sitting on hold for 40 minutes do you not have a live chat?

  • shite_twatter Twatter is shite (@shite_twatter) reported

    @virginmedia I did check the ethernet cable and it worked perfectly on my PS4 and no the lights stay green. Its possible its my pc but again its working completely fine no no issues but might end up doing the same tomorrow or the next day.