Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG7, RG5, RG1, RG30, RG6, RG2 and RG31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading, Farnborough, High Wycombe, Fleet, Camberley, Maidenhead, Crowthorne and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Farnborough |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Yes I have on multiple occasions, I have just been taking to engineer who running the 30 day test, while taking to him I had 3 lost connection issues. Your employees are trying say that I will have to pay to leave my contract, @Ofcom state, I can leave without penalty
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Promised date someone to sort external connections come and gone and still same s*****. Can’t believe 4 weeks and nobody can’t fix it. 🤔I think something is fishy @virginmedia get it sorted
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia I’m not sure if they do. Happy to do another web chat to cancel.
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia We have engineer booked for today to see what is the issue as since I upgraded never had such a bad service experience for the last 12 years with @virginmedia
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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Rob McEwan
(@robmcewan1966) reported
from
Finchampstead, England
@virginmedia Truly astounding. I have spent hours trying to get virgin to actually carry out promises made and we’re still not there. I’ll swear the customer services reps I speak to are under so much pressure to move on to the next call they make it up as they go.
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CM40
(@CM40UK) reported
from
Blackwater, England
@MoneySavingExp How about they just deliver consistent service? I am leaving Virginmedia and they are making it hard, there rules state if I don’t get the speeds promised they I can leave without penalties, I’ve had 7 times where I have connection in the last 3 days! @virginmedia @richardbranson
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
@virginmedia I have followed every instruction as advised. Turned off, set, check status and even network issue in area.. it just keeps dropping out daily with no know issues. It’s as if faster broadband has actually slowed it all down! Pse sort it out
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Thom Gibbons
(@TheBadgerG) reported
from
Farnborough, England
@virginmedia Yes, zero issues in area for broadband, pulled apart and reset the router numerous times. It just keeps wanting to download new settings, works for a bit and then fails. Engineer now booked for next Wednesday which is an eternity running my business from home.
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Tim Bourne
(@TimSBourne) reported
from
Wokingham, England
@virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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Alyson Leitch
(@Geordiesbird) reported
from
Wokingham, England
@virginmedia is there an outage in Woking? No WiFi at all for 2 hours so far. 😫😫🤬
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia Sadly I am not, as I have never any compensation for the lost of my connection, I lost Wi-Fi for about hour yesterday but as normal virgin media are not up holding its guarantee. I an@self-employed and the one thing I rely on is my internet connection.
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
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CM40
(@CM40UK) reported
from
Blackwater, England
@virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@GiganetUK @virginmedia 13:25. Down again…
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse
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Andrew Burdett
(@andburd) reported
from
Maidenhead, England
Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Price
(@thephantomsheep) reported
Since I cannot contact @virginmedia because you have stopped taking calls on 150, you could contact me. I have yet another service outage. Just TV this time. DM me.
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Jamie Barker
(@jamiebarker70) reported
@virginmedia not to be done. So I asked to speak to a manger who said he would try then said no one would be willing to take the call. Sorry, your managers don't want to take call? That's poor service
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T4R3Q
(@T4R3Q) reported
@virginmedia I have been trying to sort out my broadband issue since yesterday,spoke to different people who gave different answer. I am loosing income, the earliest engineer appointment is next Wed which is not good enough I cant afford not to work especially during this pandemic....Pls help
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Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia Hi, I need to leave Virgin media because my bill has gone up by over 50%. I can't do it on the phone because you're not answering and your website doesn't have an option to close my account. Your live online help isn't answering either. What should I do?
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Ciarán Ó Beacháin
(@mrcsbehan) reported
@btsportufc How can we join you in Ireland. Cant use your app its geo blocked and can't purchase the event unless you have sky or virgin media. Very poor planning in the BT office
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pimoroni
(@pimoroni) reported
@TheFlyingKipper @virginmedia Yes, that's definitely damaged. We test every single unit after assembly so it must have happened in transit. I'm really sorry about that. :-( The support team will arrange a replacement for you!
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Mike Wainwright
(@BabingtonMaxPow) reported
@virginmedia @courtez99x Just tried texting the number given but reply says it’s unable to help with technical and Wi-Fi.., little help
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Tom
(@tomhillsafc) reported
One for the #techytwitter has anyone on @virginmedia fibre put in their own wifi router? Virgin hub in modem mode. Asus router can’t get DHCP from Virgin 🤔. Been a while since I’ve had to troubleshoot a network ..
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Big E
(@Pilongalatere) reported
@virginmedia your service is shocking i have been without a landline for 2 months and the Internet is shocking!
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Cory ‘SAVE THE ARTS’ Shipp
(@coryannes) reported
Anyone using #VirginMedia who are subject to a price hike in March. You can leave with NO CANCELLATION CHARGES. Leave that abysmal broadband and customer service behind - thank me later. 🥳