Virgin Media

Virgin Media Outage Report in Reading, England

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The latest reports from users having issues in Reading come from postal codes RG1, RG6, RG31, RG5, RG30 and RG8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Reading, England 11/23/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Crowthorne, High Wycombe, Bracknell, Camberley, Marlow, Farnborough, Fleet, Tadley, Maidenhead, Wokingham and Yateley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomCrowthorne Total Blackout
United KingdomHigh Wycombe Total Blackout
United KingdomHigh Wycombe Internet
United KingdomBracknell Internet
United KingdomReading Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Thanks for getting the internet sorted but any reason why there is still no phone service or any information to explain?

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @ralphyallen @virginmedia Let’s see how long it takes @virginmedia to respond or put something out proactively. I’m trying to call the 0345 customer service number as well as 150 but having no joy getting through.

  • TheonlyJonesy Martyn Jones (@TheonlyJonesy) reported from Fleet, England

    @virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Your web site is not very helpful really - apparently the fault will be rectified by 08.40 this morning. Understand technical problems arise but it’s surely much better to provide proactive updates rather than to react in receipt of complaints?

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    Omg @virginmedia the worse service you could possible get 😡

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Maidenhead, England

    @virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁

  • flyingjok John Neilson (@flyingjok) reported from Camberley, England

    @virginmedia Still no landline service to home and neighbour similarly. It’s been close on 24hrs - pretty irritated that there is no information coming proactively from your team to be honest but appreciate the social team’s responsiveness to my contact

  • wmatthew Will Matthews (@wmatthew) reported from Fleet, England

    @virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow

  • EmsAlice Ems ☾ (@EmsAlice) reported from Bracknell, England

    @virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    Aargh. @VirginMedia broadband is down again, 20 mins here in GU14. That’s 13 days of poor service. I’m trying to WFH and daughter’s trying to do her homework online. This is infuriating.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @SinghT2j @virginmedia It’s been down a good 3 days in the last 14 here. Otherwise it’s either slow or randomly intermittent. They really need to sort their network out, it was never this bad until 2 weeks ago.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Hi AR, I was given no time at all, only that there were ongoing issues the last two weeks then he said 7-10 days. He said you were working on it, it would be fixed but no timescale. 15 days of unreliable BB is awful. Have had 100% outages of up to 36 hours.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @sniveldirk @virginmedia Also it’s not reliable broadband. I’m suffering day 15 of anything but the 350MB connection I paid for. Right now it’s dead again. The lack of service forced me to have to work from an office today (again!) How unsafe is that?

  • EmsAlice Ems ☾ (@EmsAlice) reported from Bracknell, England

    @virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.

  • pmross Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @GuseensLV @virginmedia Ah man, I’m with ya. 350MB here was fab until 16 days ago. Been “OK” today, had a relatively stable connection but it never crept over 10MB and that was if I was lucky *sigh*

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bhkuro mag ♥ (@bhkuro) reported

    @virginmedia im reading these replies and it seems many people are connection issues. i am as well. have you considered that it may be an issue on your end and not on our end?

  • dakshatt Dakshat (@dakshatt) reported

    @virginmedia for how many years exactly does a customer need to be with you and prove their loyalty before their ancient Hitron hub router can be replaced with something more decent and functional? #virginlost #virginfail #forevervirgin

  • beanless_toast GIVE ME N.FLYING BACK KAKAOM (@beanless_toast) reported

    Aaaaand the wifi is down again @virginmedia come on

  • heidikitchmakes Heidi Kitch (@heidikitchmakes) reported

    @virginmedia After really boring and frustrating attempts to cancel my @virginmedia account I have now been provided with a postal address to cancel my account. What the actual ****? #virginmediascams

  • philturner83 Phil Turner (@philturner83) reported

    @virginmedia broadband is still down in ST4 3QE area. Any idea when it will be fixed. It has been off since yesterday.

  • KingChugin jb (@KingChugin) reported

    virgin media your broadband service is a ******* joke

  • dxstant Chantelle🤘 (@dxstant) reported

    @ladyjadeite94 @virginmedia Ours just went up to £57 😳 we literally only have Internet wtf

  • dobbo101 Alan Dobson (@dobbo101) reported

    @virginmedia Hi again. Although I asked to, I was not given the chance to make a complaint (that’s the whole point) I was told if I really wanted to it would take about 5 days for someone to call me back. And, the fault has still not got sorted.

  • ArtlettK kelly artlett (@ArtlettK) reported

    @emmamurphy37 @virginmedia Same issue here

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    Clearly the 06:05 ETA for a fix is an arbitrary generic number, as on the 1st March when it went down, the fix ETA was 06:05 too. @virginmedia