Virgin Media outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Tadley, Maidenhead, High Wycombe, Fleet, Yateley, Camberley, Wokingham, Farnborough, Henley on Thames, Bracknell, and Didcot.

City	Problem Type	Report Time
Reading	Wi-fi	6 hours ago
Reading	Internet	15 hours ago
Tadley	Wi-fi	2 days ago
Maidenhead	E-mail	2 days ago
High Wycombe	Wi-fi	4 days ago
Reading	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  CM40 (@CM40UK) reported 60 seconds ago from Blackwater, England

  @virginmedia My cancellation date is already set 11th Nov 2022, as I have to give 30 days notice. You lost my business yesterday after one of your CS decided to try and change my package to make it cheaper thinking that would sort problem, he wasn’t listening to complaint!

• 
  DimiD (@DimiD35089880) reported 2 minutes ago from Camberley, England

  @virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints

• 
  Kerryn Newman (@kerrynnewman) reported 4 minutes ago from High Wycombe, England

  @virginmedia what's going on with my internet. No notification of problems!

• 
  CM40 (@CM40UK) reported 7 minutes ago from Blackwater, England

  @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

• 
  Tom (@Tom38971529) reported 10 minutes ago from Wokingham, England

  @virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back

• 
  Daniel Evans (@ChavdogEvans) reported 13 minutes ago from Farnborough, England

  @virginmedia my wifi seem to keep dropping out is there issues with it at the moment

• 
  Vito Serafino (@vserafino19) reported 17 minutes ago from Farnborough, England

  @virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers

• 
  Bowlesy (@Chateauneuf64) reported 20 minutes ago from Wokingham, England

  @virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!

• 
  Philip Furlong (@PhilipFurlong2) reported 21 minutes ago from Wokingham, England

  @virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.

• 
  gonzo (@pears0) reported 28 minutes ago from Camberley, England

  @virginmedia We are sorry you are still waiting to be connected to one of the team. Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems. This may mean a delay in being transferred to one of

• 
  Phil Stacey (@PhilStace20) reported 32 minutes ago from Maidenhead, England

  @virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬

• 
  Daniel Bonilla (@danbon1973) reported 32 minutes ago from Wokingham, England

  @virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?

• 
  Jim Moore (@HamiltonNashHR) reported 37 minutes ago from Winnersh, England

  So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡

• 
  Dan O'Sullivan (@dano_afc) reported 41 minutes ago from Frimley, England

  @virginmedia what is going on with your customer service today????? Completely unreachable either on phone, online chat or your abysmal whatsapp service!!! Talk to your customers!!!!!!!

• 
  iszi (@iszi_lawrence) reported 42 minutes ago from Reading, England

  @virginmedia internet is down in RG30 (router is white but no internet). Checked on mobile I’m not the only one experiencing problems in the area.

• 
  Bowlesy (@Chateauneuf64) reported 46 minutes ago from Wokingham, England

  @virginmedia OK guys, could you ask your team behind the scenes to turn my BB signal up just a tad, you know, enough so it actually works? As your putting your prices up would be great to experience what I'm actually paying for now! Thanks

• 
  ☁️ Chris Reddington (@reddobowen) reported 53 minutes ago from Winnersh, England

  @virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx

• 
  Craig (@Rochdale_Cowboy) reported 56 minutes ago from Maidenhead, England

  @virginmedia @elise_john85 So you're whacking up Elsie's cost because you have more customers (who are presumably also paying you) using the service, and you want to use Elsie extra £4.50 / month so you can invest in services that attract even more customers?!? Get in the bin!

• 
  Peter ***** (@hoarp001) reported 57 minutes ago from Fleet, England

  @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

• 
  Tim Bourne (@TimSBourne) reported 60 minutes ago from Wokingham, England

  @virginmedia I'm sick of explaining this again & again - see previous tweets & msgs to VM. It isn't even noted - yesterday 2nd line support looked at my ticket & said I'm "not receiving any emails" NO NO NO! Just emails with etickets attached, even tho get non ticket emails from same sources

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharon Grimes (@sharongrimes1) reported 4 minutes ago

  @virginmedia I’m not a customer of your co but sub contractors for your co rudely knocked on my door this morning to move my car. Should I not been notified of works carried out. What if I was not in, and there was damage to my car?

• 
  Sir Christopher (@chrishenry88) reported 4 minutes ago

  @virginmedia I paid an amount of money on 15-07-26 , it still has not been deducted from the Virgin media app , it has from my account . My service is dire , as usual . Why is this an ongoing problem ?

• 
  Jo (@WhitmoreJo) reported 5 minutes ago

  I'm on call to one of your sales team and trying to cancel phone and tv and just have broadband but I'm being told that's not ok and I can't? @tradingstandards @virginmedia @virginmedia

• 
  Jim Bauld (@jimbauld) reported 5 minutes ago

  @virginmedia At £16 for a rental it shouldn’t even be a question … never mind “understanding” and “appreciating” …. Get it sorted 😡

• 
  MrsH 🦅 (@Hughesy_B) reported 9 minutes ago

  @IanWaghorn @virginmedia That's awful mate 😔

• 
  Vikram (@VikramRajpara09) reported 11 minutes ago

  @virginmedia I have sent you a private message. A rep rang me on WhatsApp just now to tell me: “Internet is down. It will be back up tomorrow.” I explained IN DEPTH the issues to which I was dismissed to be told you’ll recieve compensation as good will. Good will?? I’m a paying customer

• 
  Paul pearce (@mrpaulpearce01) reported 18 minutes ago

  @virginmedia you are an absolute disgrace. Internet down since Friday and you are saying the 30th to put right? Absolute joke why the delay?

• 
  Kev (@victor50) reported 18 minutes ago

  @virginmedia So, 2 days, yes 2 days and the internet is down yet again. You have a very serious issue to sort out. You should be paying me to have your internet.

• 
  Jim Scoones (@JimScoones63961) reported 20 minutes ago

  Jus a quick complaint to Sir Richard Branson , to mention on the new tv 360 Virginmedia now makes it so u have to press 7 buttons just to change channel....... i dare say the Rothbaby Boyz r really the problem , but it needs seding.... innit Cheers. 🙄😒😑🤪🥳

• 
  Dan (@dannog_8) reported 22 minutes ago

  Remind me again why I pay Virgin Media monthly for a service that works whenever it feels like it?