Virgin Media Outage Report in Reading, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Reading come from postal codes RG1 , RG6 , RG4 , RG2 , RG5 , RG31 , RG7 and RG10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Marlow, Bracknell, Didcot, Camberley, High Wycombe, Tadley, Maidenhead, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 29 minutes ago |
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Internet | 9 hours ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
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Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Khurram Qayam (@kqbrain) reported from Reading, EnglandAnother day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Vito Serafino (@vserafino19) reported from Farnborough, England@virginmedia @tandcbroking Either a lot of people are checking the service status on the website or that site also not working. Cheers
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Peter ***** (@hoarp001) reported from Fleet, England@virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?
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Ems (@EmsAlice) reported from Bracknell, England@virginmedia We just purchased a film from the media store and it won’t play - just is stuck at 0 minutes 😡 we’ve restarted our box but always have problems like this with catch up especially… not ideal when we’ve paid money to rent a film! Can you help at all?
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr
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Paul Collier (@Pablocollier) reported from Wokingham, England@virginmedia Sorry but no. If you can't monitor your own service provision why should I ?
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Daniel Sherlock (@mcsherlocks) reported from Wokingham, England@virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide
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Callum Penny (@callum_penny) reported from Fleet, England@virginmedia no WiFi for the past 4 hours now… have ran tests to solve issues. Says service is fine in area again now but still nothing? Gu52 area code
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GoldyMcGoldface (@Goldy73) reported from Farnborough, England@virginmedia The fact you have even done it without telling anyone is a shocking customer service move,especially in this day and age where a lot of people are working from home. Absolutely disgusting service I don't care how long it will take, I need to know of you plan to take it down so
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⚒ JOHN TURNER ⚒ (@barrowboy78) reported from Reading, EnglandAnybody having problems with @virginmedia in the Reading area ……..?
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Carol Rothwell (@CarolRothy) reported from Wokingham, England@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
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derrick mulvana (@nenevall) reported from Reading, England@virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.
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Khurram Qayam (@kqbrain) reported from Reading, EnglandAnother day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Paul Collier (@Pablocollier) reported from Wokingham, England@virginmedia Patchy. And the weekends enquiry regarding possibly upgrading... Non existent service.
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Daniel Evans (@ChavdogEvans) reported from Farnborough, England@virginmedia my wifi seem to keep dropping out is there issues with it at the moment
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England@virginmedia Nope. There’s “nothing wrong” with the broadband according to the status page. Never is. It’s always the hub supposedly downloading updates. 10 weeks of this now, getting a bit bored of the lack of service TBH. This needs to be escalated.
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Paul Mackenzie Ross (@pmross) reported from Farnborough, England‘ere, @VirginMedia, it’s been a full month now of totally unreliable service at my house; 5 engineers later, with the last call to 0345 454 111 on Friday saying you KNOW there’s a problem and it WILL be fixed in 24 hours. I called bullshit. I was right. Sort this out!!!
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Khurram Qayam (@kqbrain) reported from Reading, EnglandWe have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
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Haider Al-Rekabi 🏴☠️ (@HaiderAlRekabi) reported from Reading, England@virginmedia There is no problem in my area. My problem is specific to my account.
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Khurram Qayam (@kqbrain) reported from Reading, England@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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❥ Ellese (@nasherxxx) reported@virginmedia hi can someone help me please?
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ᛤ megan ⎈ (@meganackk) reported@virginmedia I want to cancel my contract and nobody will let me speak to the cancellations team. I am a single person living on disability and cannot afford £400.
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David Bowie (@jellycat1966) reported@virginmedia I am now out of contract, if I cancel it how long long will it be before I can rejoin as a new customer ?
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urbexing (@UrbexTroll) reportedFeels so good to cancel the direct debit for virgin media Ireland and never be a customer again. People if we all cancel our direct debit’s they will have to reduce their prices @VirginMediaIE #costofliving #costoflivingpayment #recession2022
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Alistair 🏴☠️ Burns (@gashead) reported from Hatfield, EnglandUsed to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
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John Meakins (@Megameak) reported@virginmedia are there any issues reported for NN5? Been a week of faulty Internet and even none at all! It's Friday night and I have had no Internet all day. Any update would be great, it's annoying to be told there are no faults on my connection when there really is.
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misspiggy101 (@misspiggyx101x) reported@virginmedia I spoke to them, my problem was that it took 5 hours of messages to get nowhere! Was offered a deal then wasnt allowed to actually have it?? Honestly gobsmacked!
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x Smithy x (@xSmithy1980x) reported@virginmedia What?? Yes total loss. No internet and no tv. May have service during day but I’m at work then so no use to me , it’s not just a slight drop out. Can’t even load web on my phone
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Vorix (@LOLOPHONEIQ) reported@virginmedia It isn't just slow WiFi speeds, it's the fact it keeps dropping off and disconnecting form things making everything that needs the Internet unusable
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Laps (@Laps72) reported@virginmedia Your WhatsApp chat service is ridiculous! I’ve got a simple question and I’m left ‘hanging on’ whilst an agent is found. Shocking customer service