Virgin Media Outage Report in Reading, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Reading come from postal codes RG1, RG31, RG10, RG30, RG2, RG41 and RG7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Fleet, High Wycombe, Didcot, Camberley and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Farnborough |
||
| Fleet |
TV | |
| Reading |
TV | |
| High Wycombe |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
-
pamela brown
(@pamelab74027553) reported
from
Bracknell, England
Yaaa final bill from Talk Talk is on its way I have wasted so much money and time with this rubbish company. I had no service from them now I am back with Virgin Media I was such a Clutx to of changed, as soon as that bill comes in and I pay I will be happy😊😊😊😊
-
Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔
-
Martin Compton
(@mecompton74) reported
from
Maidenhead, England
@virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!
-
Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
-
Martin Compton
(@mecompton74) reported
from
Maidenhead, England
Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful
-
James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
-
sarahgtaylor
(@sarahgtaylor) reported
from
Hurley, England
Virgin mobile customer service is laughable. Can only use online chat if you want to buy something. #virgin #virginmedia #customerserviceorcustomercontol
-
Pepetideo
(@pepetideo) reported
from
Didcot, England
After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.
-
Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
-
Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
-
David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.
-
Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
@virginmedia Please contact @CameronHeald as he is the sufferer of this poor poor service.
-
Martin Rowan
(@martinrowan) reported
from
Wokingham, England
@dowenb @highlight If you’re using Virgin Media cable then this isn’t the same technology as the rate adaptive technology used in ADSL and VDSL, so you don’t have a sync speed to monitor. One issue you can have with Cable can be an increase in latency especially under load.
-
Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
-
Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia not even a reply = customer support 🙄
-
Chobe Clarke
(@BRYCECHOBE) reported
from
Wokingham, England
@virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.
-
Matthew Porter
(@MatthewPorter89) reported
from
Bracknell, England
Ridiculous, poor service @virginmedia
-
aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service
-
Russell Earl
(@slough_womble) reported
from
Didcot, England
@virginmedia was on phone for over 2hrs yesterday sorting out why disconnected...now waiting on phone again already 30mins still no answer to find why still no internet... absolute awful customer service
-
Chris Scoffield
(@chrisscoff) reported
from
Bracknell, England
@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rita Giannini
(@RitaGiannini3) reported
@virginmedia No I apologise as the young woman called back and managed to organise an engineer to come out,thank you very much for your help.
-
Paul Merryfellow
(@pmerryfellow) reported
Worst Broadband customer service I've encountered, well done @virginmedia!
-
Molly Slocombe
(@Molevintage) reported
@virginmedia I logged on to our account and ran checks. Said we needed to book an engineer, which I've done. I'm working from home though and the earliest I could get was weds which isn't really quick enough to help me continue to work properly... 😔
-
ginnette mcpake
(@mcginty74) reported
@virginmedia Is there a problem with the email service I cant access my email
-
CollinsCAA
(@CollinsCAA) reported
@virginmedia internet is down for the 3rd time this year! It’s been down since 11:00am.
-
KAIZURE 🏳️🌈
(@KAIZURE_) reported
@virginmedia This is really shoddy service now. Have not had a stable fast service since we switched to you at the start of lockdown. Constant down time, poor customer service, no acknowledgement of issues. What are we paying for here?
-
Adrian Jackson 🌈
(@a_jac) reported
@virginmedia your customer service is appalling. 20+ years as a customer, 2 months waiting for an issue to be resolved with endless hours on the phone and today I’m told you have no record of my issue. Absolutely fuming 😡😡
-
Monica
(@Monica89) reported
@virginmedia Nothing is coming up on the service page however we’ve had no internet all morning and someone else in my area is having problems with their virgin media too
-
SUSH
(@sushkings) reported
@virginmedia your customer services are appalling! I’m a busy key NHS doctor - answer your phone or have the courtesy to get in touch - no answer after weeks of complaining about WiFi ! No way to treat your customers
-
Paul Merryfellow
(@pmerryfellow) reported
@virginmedia why do I get punished by the rate of £10+/month for being a loyal customer? New customers can get a better deal. Your Retentions rep just admitted you punish loyalty. Could you please explain why you have ?