Virgin Media Outage Report in Reading, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Reading come from postal codes RG1 , RG6 , RG2 , RG5 , RG31 , RG7 , RG10 and RG4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Reading, Marlow, Bracknell, Didcot, Camberley, High Wycombe, Tadley, Maidenhead, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough
|
Wi-fi | 2 hours ago |
|
Reading
|
Internet | 1 day ago |
|
Reading
|
Internet | 1 day ago |
|
Marlow
|
Wi-fi | 2 days ago |
|
Reading
|
Internet | 3 days ago |
|
Bracknell
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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David Bruton (@OutdoorDaveGB) reported from Reading, England@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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TGP (@terrygparrott) reported from Farnborough, England@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Martin S (@Boanz62) reported from Reading, England@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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Becky (@bmm1979) reported from Reading, England@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Marvellous Meite 🇨🇮 (@rfc_1871) reported from Reading, England@virginmedia get your shit together ffs
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Nigel (@nigel_dawson) reported from Bracknell, England@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
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Rochdale Cowboy (@Rochdale_Cowboy) reported from Maidenhead, England@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.
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David Bruton (@OutdoorDaveGB) reported from Reading, England@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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Ryan Byford (@cobysaur) reported from Wokingham, EnglandI wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Alex George (@woodsa164) reported from Wokingham, EnglandVirgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia I texted that number yesterday at 1840 and never got a reply
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TGP (@terrygparrott) reported from Farnborough, England@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia Came back on Sunday morning, obvs pleased it was fixed but a 14 hour outage this weekend following a 46 hour outage last weekend, service used to be so good but seems to be very unreliable at the moment
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Philip E Davies (@philip_e_davies) reported from Wokingham, England@virginmedia Down again! Your service is a shambles at the moment
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️ (@westy_1966) reported from Camberley, England@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Amo Sira (@amo_singh) reported from Reading, England@virginmedia sort ya shit out! Mans trying to chill!
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Bucksbowler (@bucksbowler) reported from High Wycombe, England@virginmedia Still having connection issues in High Wycombe
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James (@NiffudSemaj) reported@virginmedia I have been trying to contact someone in support regarding my bill for weeks now but am unable to get through on 0345 454 1111. I have also tried using chat but get delayed replies. Help!!!
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Kerami Roberts (@moKsEsRyAcMoIw) reported@virginmedia Internet going on and off all morning 😔 Please help guys. Ask for my phone number and call me. Im on the phone a second time trying tk get through. Im disabled. This is how I keep in contact with the outside world. My daughter is having a nightmare doing remote learning...
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Joshua Roberts (@DJJoshuaRoberts) reported@virginmedia It’s Monday afternoon and my @virginmedia internet has stopped working again 🙄 Seriously guys, this is one shoddy service.
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Sarah Canning (@SarahCanning19) reported@virginmedia I need to speak to someone. I have exhausted all online forums and troubleshooted many times. I need an engineer to come and see what the problem is this week or I will be looking elsewhere for broadband.
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Dayo Adepoju (@wavieraxe) reported@virginmedia Been having intermittent connection issues with my broadband all weekend and now it's Monday and I can't do any work or get kids on zoom classes, calls aren't going through. Please Virgin what is going on?!
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Georgina (@georgina_jgr) reported@virginmedia upload speed is down to 1-2 mbps again, its always on weekdays, picks up around 8pm however it isnt good enough as i stream, i had an engineer come sunday who couldnt do anything bc the internet works decent on weekends. Need help asap
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zahra (@zahrasagir04) reported@virginmedia Done the service check and it says no known issues but my internet is up and down
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nicola crane (@nicolacrane1) reported@virginmedia can I please have some action to my complaint 81482_2181 I can’t log on online as I am not a customer any more . Resolution promised 4 months ago and bad debt still on my credit report
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Helen Stephanie (@enchanted1966) reported@virginmedia @IsabellaLibrand Dont bother Isabella. They asked me this yesterday and nit heard from the again since. Communication from them is appalling. Time to go to the @financialombuds I think as paying for a bad service
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Mark Finer (@finastokie) reported@virginmedia how do I cancel my subscription