Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG2, RG10, RG31, RG6, RG5, RG30 and RG41.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, Bracknell, Maidenhead, Camberley, Farnborough, Fleet, High Wycombe and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Bracknell |
TV | |
| Reading |
Internet | |
| Maidenhead |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
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SassyElo
(@Elobeid82Sausan) reported
from
High Wycombe, England
@virginmedia No interest connection in High Wycombe. Please advise on when the issue will be resolved.
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@virginmedia It is all plugged in but every day when it gets hot it stops working and does not come on till the late evening and in the morning it’s the same back to not working
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ruthless
(@chopper2fit) reported
from
Bracknell, England
@virginmedia I would never ever recommend your broadband service to anyone !! Constant issues! Came back to you from sky as was promised a much better service !! Guess what it’s worse than ever
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Tayla Welch
(@TaylaWelch) reported
from
Maidenhead, England
Internet is down... @virginmedia what’s going on 😓
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Paul Bowsher
(@boffbowsh) reported
from
Wokingham, England
Virgin Media down again today. Getting increasingly tempted by FTTPoD.
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@virginmedia how do I speak to someone about my mobile phone. I haven’t been able to swap my sim as my sim port is broken, so today you have cut me off, despite me still paying bills!!!
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Arelis Rodriguez, RD 🕷🇬🇧 🇪🇺
(@improvemydiet) reported
@pompeyhedge @virginmedia So disappointing! I don’t think there is much difference between all suppliers tbh. They all seem to be tricking us for never-enough-money 😔
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Gavin Draper
(@GavDraper) reported
@virginmedia Yes I am still down it's repeatedly coming back for about 5 seconds then going again.
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marie
(@gillyn4) reported
@virginmedia landline down again! Only sorted out last Wednesday after 5 days now dead again! Problems at the main box last week, again after heavy rain. Been expecting a call but no response yet. Need engineer, help.
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Rob Bruce
(@rbr747) reported
@virginmedia this is hysterical (who came up with this stuff): "Okay, we’ve got your query. We will be with you as soon as possible. However, please be aware that replies from this service are NOT IMMEDIATE, ALLOWING YOU TO GET ON WITH YOUR DAY" #havingalaugh #customertoxic
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Kin
(@KinnyRobertson) reported
@virginmedia such a **** service. We’ve identified the problem An engineer is on his way, estimated repair time 11.20 tomorrow! Yeah clearly on his way is he walking from London ffs
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Nottinghasm!
(@Nottinghasm) reported
Is anyone else in NG11 #Nottingham having issues with @virginmedia? We’ve had no broadband since Saturday but the website claims there’s no issue in our postcode. Other websites suggest there are issues without details. #VirginDown
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Rob Bruce
(@rbr747) reported
@virginmedia how do you find the chat support on your site? Seems to be hidden behind a whole bunch of stuff where you presume you know my question ... but don't
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jackie kemp
(@jackiekemp) reported
@virginmedia No phone support? Not able to resolve our issue via the website - other companies are managing to provide support
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RICH∆RD
(@xRXCHARD) reported
@virginmedia No there's no issues in my area. This has been ongoing since I joined virgin.. and never get the speeds with wired connection either 😩
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ed francis
(@pompeyhedge) reported
@improvemydiet @virginmedia On the occasions I've WFH vm has been awful. It is very area dependent though. But they will throttle you, they call it traffic management, as they are way over capacity.