Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG5, RG31, RG1, RG7, RG2 and RG30.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Reading, High Wycombe, Fleet, Farnborough, Camberley, Maidenhead, Crowthorne, Bracknell, Marlow and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| High Wycombe |
||
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Fleet |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@Binky_2301 @virginmedia The service was pretty reliable until now 19 days ago. Their status tool says no issues yet an engineer told me there were. And that they were fixing it. Been watching Twitter and it’s been an issue with folks all over the country.
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
Dear diary, day 16 of poor/zero broadband. I called @VirginMedia, joined a queue, cooked, served & ate dinner, started watching The Simpsons then after 48 minutes of Jake Bugg and some other repetitive on-hold phone entertainment, they cut me off!
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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Will Matthews
(@wmatthew) reported
from
Fleet, England
@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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gareth moore
(@gareth5274) reported
from
Maidenhead, England
@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HI, my name is...
(@nataliehaycock) reported
the absolute CHEEK of @virginmedia to put their prices up when their service is worse than ever!! how can you justify almost £100 a month when your internet is so shoddy, our mobiles have been connected to data, not your wifi, for most the month.
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toria swales
(@ToriaSwales) reported
@virginmedia waiting on repete for over two weeks now for a phone call I’ve been promised 3 times will happen in “the next 2 hours” Business phone line people cannot call from certain networks after porting from bt to virgin the service does not work yet I’m still being charged?!
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Hûw Steer
(@Huwage) reported
@virginmedia Broadband now working again, but your status page is still down!
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Ephemerasattic 😷🇪🇺#FBPE
(@ephemerasattic) reported
@virginmedia Applying for a permit! Never made aware of this until install cancelled at last minute! First install no one even bothered to tell me it was cancelled. Poor communication and miss selling 😡
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Fiona Purchase
(@hiyaitsfiona) reported
@VirginMedia’s compensation for no internet from Sun to Wed, with 4 no show promised visits for a 15 minute repair job, increased phone costs and missed online support for disabled man is £8.40 a day starting from 2 full working days after report. Shoddy.
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Lisa H 💙
(@LGKMHarris) reported
@virginmedia Unfortunately we have made your 'sales team' aware that they wish to be removed, many, many times. Only to be told that that is not possible! Referred to customer services over and over again. Now what??
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Ephemerasattic 😷🇪🇺#FBPE
(@ephemerasattic) reported
@virginmedia how about a portable WiFi hub for my son so he can use his iPad? Been a loyal customer for 25 yrs, paying you ££££s, the least you can do after 3 cancelled installs & miss selling a SIM which I was assured by you would fit my sons IPAD & your poor customer service !!
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JB.
(@JessieLouBrown) reported
@virginmedia Through outlook, I've tried on my phone and it won't let me log in. On my laptop its not syncing and I can't log in directly on your website as its down
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Callum Williamson
(@CallumJW1993) reported
@virginmedia Internet down since at least 6am in Dunfermline, cables fine, service checker is showing no problems in area. Showing "No RF signal detected" in hub page. Worked perfectly all last night.
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Samantha #wearadamnmask Ritchie #NHSLove🇬🇧🇺🇦
(@LadyValetta) reported
@virginmedia It's not an NTL email. It now won't let me sign in with another email. Is there no other way to get help with this?