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Virgin Media outages and service status in Reading, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 12, 6:53 PM GMT+1.
  • 41% Internet (41%)
  • 35% Wi-fi (35%)
  • 18% TV (18%)
  • 6% Phone (6%)

The latest reports from users having issues in Reading come from postal codes RG6 , RG1 and RG31 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Maidenhead, High Wycombe, Reading, Farnborough, Fleet, Camberley, Didcot, and Bracknell.

CityProblem TypeReport Time
Maidenhead Internet 2 days ago
High Wycombe Wi-fi 3 days ago
Reading Internet 3 days ago
Farnborough Phone 4 days ago
Fleet TV 7 days ago
Camberley Wi-fi 9 days ago

Nearby cities with recent reports

Maidenhead

1 recent signals

2 days ago
High Wycombe

1 recent signals

3 days ago
Farnborough

1 recent signals

4 days ago
Fleet

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Broadband down in OX11 area.

  • andburd
    Andrew Burdett (@andburd) reported from Maidenhead, England

    Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

  • HamiltonNashHR
    Jim Moore (@HamiltonNashHR) reported from Winnersh, England

    So @virginmedia is down again, and their 4G backup dongle has failed to take over AGAIN. In fact, it has never once failed over to 4G in any of the outages we’ve ever had. Why am I paying for this? 😡

  • Pablocollier
    Paul Collier (@Pablocollier) reported from Wokingham, England

    @virginmedia Sorry but no. If you can't monitor your own service provision why should I ?

  • hoarp001
    Peter ***** (@hoarp001) reported from Fleet, England

    @virginmedia my broadband is running at 10mbps (supposed to be 200). The app has done a "scan" and it says there is a network error and check back in 24 hours. Problem is, it's still slow three days later and there appears to be no more help on offer. Now what?

  • DamienPSmith
    𝓓 𝓪 𝓶 𝓲 𝓮 𝓷 (@DamienPSmith) reported from Bracknell, England

    @virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home

  • Chateauneuf64
    Bowlesy (@Chateauneuf64) reported from Wokingham, England

    @virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!

  • gareth5274
    gareth moore (@gareth5274) reported from Maidenhead, England

    @virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.

  • LesleeRBarron
    𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️‍🌈 🇺🇦 🍃💚🍃 (@LesleeRBarron) reported from Reading, England

    @virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963

  • CRJG_
    Cameron🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CRJG_) reported from Bracknell, England

    Huge congrats to @virginmedia for having a web chat service that is so bad that I joined the chat to upgrade my broadband, but after waiting for an eternity for replies I’m pretty much ready to just close my account

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @virginmedia Thanks. Done that. Multiple times. And over the last 6 months. And when I was an ntl: customer. And CableTel before that. 27 years of 56k > 350Mb and now it’s totally doing my head in. Unable to work from home properly. Boss won’t be happy!

  • BeckyMorrish13
    Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Useless service from @virginmedia called 2 discuss package options on hold for ages the agent says he was trying to help them puts me on hold then put the phone down. If their customer service is like that I think I’ll try give someone else a go @skytv can you do better?

  • gonnella
    Pete (@gonnella) reported from Woodley, England

    @mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.

  • pmross
    Paul Mackenzie Ross (@pmross) reported from Farnborough, England

    @Firesnapper999 @virginmedia It’s really frustrating; the third technician was brilliant, replaced everything almost like a new install and it worked great for just over a week. Now the status site says everything is good whilst a call to support says it isn’t. #Grrr

  • McFadden1985
    James McFadden 🎮 (@McFadden1985) reported from Camberley, England

    My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣

  • ce141974
    Caryn Sinclair (@ce141974) reported from Maidenhead, England

    @virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!

  • ambreenfarooq15
    A (@ambreenfarooq15) reported from Reading, England

    Virgin media is sooooooo ******* ****

  • MikeBiscoe1
    Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    @GiganetUK @virginmedia 13:25. Down again…

  • MikeBiscoe1
    Mike Biscoe (@MikeBiscoe1) reported from Reading, England

    If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month

  • CM40UK
    CM40 (@CM40UK) reported from Blackwater, England

    @virginmedia No resolution has been offered by @virginmedia hence I have no cancelled my contract.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HitmenHustlers
    HitmenAndHustlers (@HitmenHustlers) reported

    @virginmedia There are outages, and if there were, every day outages would be unacceptable, it wouldn't be an issue of i didnt rely on a steady and stable signal to do my job.

  • djraw123
    jane rawlings (@djraw123) reported

    @virginmedia why are we having service issues yet again in the OL2 area ? This has been going on for over a month and is completely unacceptable!

  • Will_Willsher
    Wil Wilser (@Will_Willsher) reported

    @virginmedia I've had this message when trying to watch recordings for weeks, I finally tried calling today (after trying power on/off) only to hear the message 'you haven't been given access to this service' then cut off. Such poor service, especially considering what I'm £££

  • CS_Hants
    South Coast Commuter (@CS_Hants) reported

    So then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?

  • CS_Hants
    South Coast Commuter (@CS_Hants) reported

    @virginmedia I did. They were of little assistance, never able to provide an accurate update and little benefit when outages occurred so often. Was then advised I could leave free of charge during my last 2 months (which I have) and yet you still charged me. You are an abysmal company 🤬

  • Ed6114
    Ed61 (@Ed6114) reported

    @virginmedia and now the screen has locked up and won’t do anything. I want to cancel my contract and go to SKY, but also want to speak to a person in the UK while doing so, no disrespect to anywhere else

  • Pmatthews123
    Paul Matthews (@Pmatthews123) reported

    @virginmedia I finally got VM 2 do me a rolling 30 day broadband contract until sky can get my new BB up & running bt at a cost of £54pm which is ridiculous & told can’t do anything about it - nw sky r having issues installing new BB having 2 pay more 4 less speed at this price cn u help me

  • Henary_01
    Allen jack (@Henary_01) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_IPTV_PRO6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • _MCRL_
    MC (@_MCRL_) reported

    @virginmedia @21nonsense12 Never mind that DAZN has gone off sort it out we want a refund

  • futbolsayilari
    Yozgat (@futbolsayilari) reported

    @virginmedia @seccadelikbaby Not Gizëm, it is Gizem, she is a show-off, and dont fix her Internet, I dont think she is doing sth important with it. Cheers.