Virgin Media Outage Report in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Reading, England

The most recent Virgin Media outage reports came from the following cities: Reading, Farnborough, Marlow, Bracknell, Didcot, Camberley, High Wycombe, Tadley, Maidenhead, and Fleet.

City	Problem Type	Report Time
Reading	Internet	22 hours ago
Farnborough	Wi-fi	2 days ago
Reading	Internet	3 days ago
Reading	Internet	3 days ago
Marlow	Wi-fi	3 days ago
Reading	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Deborah (@debsw18) reported 2 minutes ago from Hook, England

  @virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.

• 
  Ed Vokes-Mclean (@EJVMcLean) reported 10 minutes ago from Farnborough, England

  @virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area

• 
  Pepetideo (@pepetideo) reported 11 minutes ago from Didcot, England

  After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.

• 
  Chris Scoffield (@chrisscoff) reported 11 minutes ago from Bracknell, England

  @virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.

• 
  Martin Compton (@mecompton74) reported 12 minutes ago from Maidenhead, England

  @virginmedia pathetic... entire service cancelled for six days without any notice... for repairs! 🤣 Awful company... @richardbranson you really need to be more careful about who gets to deliver franchised services under your Brand’s name. Truly awful... again!

• 
  aamer habib (@aamer74) reported 13 minutes ago from Maidenhead, England

  @virginmedia my WiFi which is supposed to be the fastest speed is down every day now since four days and comes on in the morning the next day this is unacceptable service

• 
  David Bruton (@OutdoorDaveGB) reported 15 minutes ago from Reading, England

  @AnnaCorderoy @virginmedia In my case it took about 2 months to get a reliable service restored.

• 
  Mike (@mikeyh817) reported 24 minutes ago from Woodley, England

  Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company

• 
  Chobe Clarke (@BRYCECHOBE) reported 26 minutes ago from Wokingham, England

  @virginmedia no internet in Woking, always poor connection when I visit. 5g disappears, slow 2g. Now nothing. Father wasting money for this service.

• 
  Becky Morrish (@BeckyMorrish13) reported 29 minutes ago from Camberley, England

  Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

• 
  Martin Compton (@mecompton74) reported 30 minutes ago from Maidenhead, England

  Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful

• 
  Martin Jerrard (@MartinJerrard) reported 35 minutes ago from Farnborough, England

  @virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.

• 
  Josh Gilpin (@JoshGilpin) reported 36 minutes ago from Reading, England

  @virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support

• 
  James Milward (@Jimbwlah) reported 37 minutes ago from Farnborough, England

  @virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation

• 
  Jane (@i96jms) reported 38 minutes ago from Fleet, England

  @virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.

• 
  Happyh1983 (@HappyH1983) reported 41 minutes ago from Reading, England

  When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.

• 
  Jane (@i96jms) reported 46 minutes ago from Fleet, England

  @virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.

• 
  sarahgtaylor (@sarahgtaylor) reported 46 minutes ago from Hurley, England

  Virgin mobile customer service is laughable. Can only use online chat if you want to buy something. #virgin #virginmedia #customerserviceorcustomercontol

• 
  Julian Hull (@JulianHull) reported 55 minutes ago from Farnborough, England

  @virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.

• 
  Martin Jerrard (@MartinJerrard) reported 55 minutes ago from Farnborough, England

  @Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Evans (@TimE1987) reported 4 minutes ago

  Why is @virginmedia so unbelievably crap?! Pay a fortune for broadband that never works

• 
  Yooks Himself (@Yooks_26) reported 5 minutes ago

  @virginmedia my virgin media Hub 3 is just displaying a green flashing power light that’s it - no broadband, tv etc…what’s the issue?

• 
  MoistOwlette 💦 | Charisma Saving Show 🎨 (@MoistOwletteOff) reported 10 minutes ago

  @netrokun Can't even connect to their Server status page. It's really gone to **** at @virginmedia lol.

• 
  PlanYour.Website (@planyourwebsite) reported 10 minutes ago

  @virginmedia Our CEO is working from home, so his will be a residential account. There is a known outage, occurred on the 3rd August fix moved from the 5th to the 6th. Just wondered how long this will happen, Zoom meetings cannot take place. Mobile is too bandwidth-intensive.

• 
  🎬 (@avharrry) reported 11 minutes ago

  @virginmedia absolute joke of a company. The worst about!

• 
  Avenelle 💙 (@Avenelle5) reported 12 minutes ago

  @virginmedia It is not an area issue.

• 
  Graham Miles (@GrahamAJMiles) reported 13 minutes ago

  Broadband acting up so go to check the @virginmedia service status page for local issues and the whole page is down. Couldn't make it up!

• 
  Zoradi Tucker 💙 (@zoradi63) reported 13 minutes ago

  @virginmedia @typejunky "thank you for calling customer service, we appreciate your frustration"... Omg @virginmedia I love that guy on Tiktok too! #shadeThrown *tell me you think your customer's an idiot without telling me you think your customer's an idiot*

• 
  andysparks (@andysparks45) reported 16 minutes ago

  @typejunky @virginmedia We’ve been off in de13 postcode since 8.30 yesterday ! Not going to be back on until 10.00am on Friday . How can people work from home with no phone or broadband . They my can fly to space but apparently can’t maintain the service they say is number 1 . What a joke !!!!!

• 
  Jaffa | Branding & Design (@EachJaffa) reported 18 minutes ago

  @jillie424 @virginmedia Seems to be down all over Liverpool, so annoying!