Virgin Media Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG1, RG7, RG6, RG4, RG5, RG2 and RG10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reading, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Reading, Tadley, Maidenhead, Farnborough, Fleet, Bracknell, High Wycombe and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
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| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Kirsten Willis BEM
(@kirsten_willis) reported
from
Reading, England
@virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!
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Tayla Welch
(@TaylaWelch) reported
from
Maidenhead, England
Internet is down... @virginmedia what’s going on 😓
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍
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Lucy Spalton
(@lucy_spalton) reported
from
Fleet, England
@virginmedia Has everything gone down in Fleet? GU51
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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Robin Conway
(@rockyrobin1982) reported
from
Bracknell, England
Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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Spa Wellbeing
(@SpaWellbeing) reported
from
Wokingham, England
What’s wrong with Virgin Media? Unable to access my emails for several days now. Virgin say they’re working on it but the problem’s still not sorted. Is anyone else suffering this acute inconvenience?
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miriam Shewry 💜💜
(@MiriamShewry) reported
@virginmedia Have tea and chocolate... and on hold again.... here goes nothing. Question - do the pods really magically stop the hub disconnecting from the network?
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Cliffy
(@Miss_cliffy_28) reported
@virginmedia It’s been almost a fortnight and it’s gotten worse.Connection drops multiple times a day and a lot of buffering.Only suggestion from Virgin was to pay for a WiFi pod-utterly pointless for those issues and a blatant attempt to up-sell!😡
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bernardtime
(@itsbernardtime) reported
@virginmedia how am I able to leave your company when there's no option to online, and the phone number says your busy and ends the call? It's been over a month now, I want out! I'm not paying for something that doesn't work. Con-men and thieves Contact me! £52 and no Internet 😡
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TomKatCreation
(@TomKatCreation) reported
@virginmedia @virginhelp Hi, that's the problem, we have been on a text chat with them for 3 days now and getting absolutely nowhere, I think we have been told 5 x now that we are going to a team to resolve this and guess what????
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Megan
(@mlcherrypie) reported
@virginmedia we understand it’s a busy time but to ring 150 countless times to be cut off is so frustrating. There’s no option to fix this on her account (typical), if we can’t resolve this and stay on the same package she is currently on, she will have no option but to cancel
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Ian
(@IJohnson_TNF) reported
@virginmedia This is a wired connection over a 1 GB wired network that works perfectly fine. The only thing that could have changed on the network is you updating the hub... This only started happening 2 days ago
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em ☀️
(@_emhay) reported
@virginmedia Yeah I’ve done a scan and apparently my signal is “great” but that’s probably because I’ve had to turn off Wifi on every single device in the house just to get it working on my laptop so I can actually work for longer than 2 minutes without getting kicked out of the network!!
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Sunny Peace*J K Sun
(@cosmoblivion) reported
@virginmedia hi & thanks for being here. I just received a new sims card when I didn't order one. My data plan recently upgraded.🤷 I see a deadline for switching the sims only I'm in the midst of appts for a week. B/C I see peeps having issues w/the new sims, I'm reluctant.
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Megan
(@mlcherrypie) reported
@virginmedia the direct debit and search elsewhere with a different provider, please can someone advise, I am her daughter and want to resolve this issue for her, she and everyone else don’t need the added stress of being told their bills are increasing by more than £50. Thank u
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stephen saunders
(@180bossman) reported
@virginmedia Thank you for replying I have tried everything. The internet stills goes down I’ve tried phoning virgin and it terminates the call after one hour. I must had phoned twice a day over the last two months and still haven’t got to speak to anyone. I need help.