Virgin Media Outage Report in Didcot, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Didcot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Didcot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Didcot, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Oxford and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Oxford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Didcot, England
Latest outage, problems and issue reports in Didcot and nearby locations:
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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Haider Al-Rekabi 🏴☠️
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia There is no problem in my area. My problem is specific to my account.
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
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⚒ JOHN TURNER ⚒
(@barrowboy78) reported
from
Reading, England
Anybody having problems with @virginmedia in the Reading area ……..?
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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derrick mulvana
(@nenevall) reported
from
Reading, England
@virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ash Hague
(@Ash_Attack1979) reported
@DarkinsGraham @virginmedia I think it’s fascinating that every bad thing people are saying about Virgin are the experiences I had with BT and Sky. I think maybe they all need to up their games! I don’t know why someone would get treated differently.
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Ash Hague
(@Ash_Attack1979) reported
@zombie_apoc1 @virginmedia I had the same experience with Sky and then BT. I guess it comes down to luck, but I am honestly delighted with Virgin when compared to Sky or BT. They shouldn’t call you a liar though - have you complained?
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Veronique Mistiaen
(@VeroMistiaen) reported
Does anyone know how to speak with a real person at @virginmedia ? Impossible to get help for not pre-programmed query. I cannot access e-mail nor my account and have been on Bot chat and phone on loop for hours, being transferred and getting back to square one.
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Market Oriented Marketer focussing on your clients
(@Mick_Holloway) reported
@virginmedia No. The tech support person didn't mention that, and even told me that's all they can do. It looks like we will need a second phone line and port the number over... Crazy really, but can't leave it like this, do you know if will that be possible?
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Sarah Wiltshire
(@sarahwingg) reported
@virginmedia yes says problem with tv but isn’t clear what, your customer service is not what i expect for an elderly customer, why has she not received the promised return call?
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ali dixon
(@alidixon92) reported
@virginmedia @zombie_apoc1 Hi, I have an issue aswell I hope you can help with. We need a new Super hub as our current one is 7 years old and keeps cutting out. We have phoned up 3 times and been told we can get one but haven't got one yet, instead we did receive a replacement plug for one today
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Lee Clapham
(@LDC82) reported
@virginmedia Still not got through to cancel. Can you get me a call back from the correct persons/department
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GJM
(@zombie_apoc1) reported
@Ash_Attack1979 @virginmedia Yeah, I agree it goes down to luck. I have made a complaint but to no surprise they haven’t resolved it. I do wish my experience was better because they are the leaders with broadband when it works.
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Kev K
(@KevKelly14) reported
@virginmedia After I make agreements on the phone they promised to send me an email to confirm it and I never get them it’s because you can’t keep your promise?
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Max Adkins
(@MaxAdkins7) reported
@virginmedia Why is your internet absolute ****?