Virgin Media Outage Report in Didcot, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Didcot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Didcot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Didcot, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Oxford and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Total Blackout | |
| Reading |
Total Blackout | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Didcot, England
Latest outage, problems and issue reports in Didcot and nearby locations:
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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derrick mulvana
(@nenevall) reported
from
Reading, England
@virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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John Mitchell
(@LordConnaught) reported
from
Reading, England
Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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quentin gunderson
(@join_the_Que) reported
from
Reading, England
@virginmedia is almost harder to leave than the EU! 3 days, 5 calls (4 hang ups!) Several wasted hours online.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Luz O.Bation
(@marluv_21) reported
@Barrhillanne @virginmedia Hello it also happened my account 2 months ago after I trying to contact their service and all I got was automated robot reply so i resulted to contacting Unitech_Support on instagram, they were able to retrieve my lost account in no time.
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big davie boy
(@woofles1968) reported
@virginmedia I found the thing for postcode it says no issues. Will give them a call. Thanks
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Rosie Cross
(@rosiecrosss) reported
@virginmedia awful service yet again. Followed instructions to set up wifi b4 moving house & day 1 its of course not working. Call customer service for an engineer & no1 turns up as you told us you booked it but didnt. Now told to wait til friday?! Not good enough @LutzSchueler
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🐝 Marie-Louise 💙
(@MazC1975) reported
@virginmedia I am without WiFi yet again. I have ran the necessary checks, rebooted etc. Rang the contact number still no help. Just what are we actually paying for? (ST5 area)
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Vic Reid
(@astarbeneath) reported
@virginmedia any reports of issues with TV go website? Sign in and all channels disappear. No other issues with our service.
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Julia Wardrobe
(@bigplanet66) reported
@virginmedia is there a problem in SL1. I have no internet so can’t run any tests. It I do on my phone it says there is no problem . If I check my area I get logged out
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big davie boy
(@woofles1968) reported
@virginmedia what is customer service number to call from a mobile please
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RoRo
(@RoWhelan30) reported
And the worst customer service goes to @virginmedia!! Without a doubt. Absolute joke!!
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Rechard Cœur de Lion
(@theflyingdodo) reported
@virginmedia No known issues/ No issues found.
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Chelsea Badger ⭐️⭐️
(@Honeybadgercfc) reported
@virginmedia Just checked my postcode and no known issues