Virgin Media Outage Report in Didcot, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Didcot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Didcot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Didcot, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Reading, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Oxford |
Wi-fi | |
| Reading |
Total Blackout | |
| Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Didcot, England
Latest outage, problems and issue reports in Didcot and nearby locations:
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Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
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Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Bostwick
(@MickyBostwick) reported
@virginmedia was gonna tweet earlier about @virginmedia going down like Neymar in the box but my @virginmedia 4g's been down as well. As usual it's been easier to talk to the Queen than someone in customer services. Can you recommend another supplier please? Your not the 1 for me
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Graeme Stickings
(@Stickings90) reported
@virginmedia @SeanMcL01428029 But that page has not been updated since 15:30 but the App is now saying 21:35 for a fix. I am expecting another SMS to say it will be even later
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mark bravington
(@Markavfc1979) reported
@virginmedia @VillaMad3 Well virgin can't check link as that playing up just like the my virginmedia app to check the statues when it does work gone from 6pm estimated fix to 11pm estimated fix everyone should be compensated
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Denise (Gimme a Boost)
(@LesbianLounge) reported
Come on, @virginmedia! TV down 24 hours now! Get your company sorted out! No wonder everyone complains about you. Jeeeeezus.
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Adrian Carr
(@ady_carr) reported
@virginmedia @ChrisN1978 So this doesn’t cover TV at all, and you can’t record that we have lost service as that site is also down. Brilliant. 👍
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ken h 96.5%
(@kennyhd) reported
Our Engineers are trying to restore TV services after a power outage. We are currently trying to restore channels. As we do this, customers may temporarily lose access to previously restored channels. We recognise this suggests our engineers appear incompetent🙄 #virginmedia
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Steve Heffernan
(@SteveHef) reported
I'm a #virginmedia customer, making me really lucky, in only having ITV1 and plus 1, currently working!
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Ben Stinton
(@bmstinton93) reported
@virginmedia I'm struggling to get Internet connection when installing a dns on my Google chromecast. Google said to speak to you as its a problem with my static IP.
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Joshuã
(@jtok93) reported
Sky is right yer service is shite @virginmedia
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Joe Gibney
(@joegibney15) reported
In a tribute to 1982 with #virginmedia down all day, the grand total of 4 channels are currently available here. Expecting viewing figures of 20 million for Pointless, Richard Osman's House Of Games, and Strictly It Takes Two.