Virgin Media

Virgin Media Outage Report in Didcot, Oxfordshire, England

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The latest reports from users having issues in Didcot come from postal codes OX11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Didcot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Didcot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Didcot, Oxfordshire, England 02/17/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Didcot, Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Reading, Oxford, Abingdon and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomOxford Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomOxford Internet

Community Discussion

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Virgin Media Issues Reports Near Didcot, England

Latest outage, problems and issue reports in Didcot and nearby locations:

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • HaiderAlRekabi Haider Al-Rekabi (@HaiderAlRekabi) reported from Reading, England

    @virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!

  • LisaMarieHeenan Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported from Reading, England

    Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?

  • Neeknowsbest Kim (@Neeknowsbest) reported from Didcot, England

    @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

  • AlistairNCox Al (@AlistairNCox) reported from Crowmarsh Gifford, England

    @virginmedia do you know how much longer the internet will be down in OX10 8 ??

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia down in oxford again. Ox2 8pg

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @DailyMailUK #virginmedia such a bad service

  • HollySquirrel Kim Marie Pike (@HollySquirrel) reported from Didcot, England

    @virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2

  • djmessyxjessy Jessica Boshier (@djmessyxjessy) reported from Reading, England

    @virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱

  • JurassicGarden Char (@JurassicGarden) reported from Didcot, England

    The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.

  • timmorgan Tim Morgan (@timmorgan) reported from Reading, England

    @virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.

  • kirsten_willis Kirsten Willis BEM (@kirsten_willis) reported from Reading, England

    @virginmedia what is so difficult about customer service these days? Spent the last 4 days going through the repetitive process of checking out WiFi connection, eventually got a number to call TL get cut off after a 30 min wait! Not impressed!

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EliteGamingNerd Jonathan 💜 (@EliteGamingNerd) reported

    @virginmedia for being called ‘virgin’ media you sure go down a lot, absolute scam of an internet provider!

  • ShaistaKauser7 FullTimeMummy (@ShaistaKauser7) reported

    @virginmedia my internet has been down for weeks every evening. This past week it has been down every night - my burglar alarm goes off at 3am every night because of your sh** broadband. Your so called customer service is NON EXISTENT

  • michelle_daly02 Michelle Daly (@michelle_daly02) reported

    @virginmedia I have ...it took be back to start over several times ....please listen to what I’m telling you. Step away from the script and deal with a customer complaint!

  • leeman_romo Lee Tolley (@leeman_romo) reported

    @virginmedia There wasn't one given by your phone bot! As per the norm with Virgin now I can never speak to an actual person. Twitter seems to be my only way of communication with your firm!

  • Damreyuk73 Damian (@Damreyuk73) reported

    @virginmedia I never mentioned my phone service. I said broadband. I checked and there was an outage in the area. I received an update that it is now resolved. But the outage occurred in the middle of an important virtual meeting. I just think expensive @virginmedia should be more reliable.

  • michelle_daly02 Michelle Daly (@michelle_daly02) reported

    @virginmedia ....is there an outage ? Green lights flashing. TV not loading up. 🙁

  • FWilliams97 Fiona Williams (@FWilliams97) reported

    @virginmedia Help! Have been in the queue by text since Sunday at 11:57am...

  • michelle_daly02 Michelle Daly (@michelle_daly02) reported

    @virginmedia Everything not working ...it’s your network

  • Steve1973x Steve 🇬🇧🇮🇱🇺🇸🇮🇳🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Steve1973x) reported

    @virginmedia no thanks to expensive and poor service - wifi is only half the power, I did contact you a month ago and a rep said to download an app. Just not good enough - I will be moving to another provider after the xmas break

  • Caesar_Flunk 🄲🄰🄴🅂🄰🅁 🄵🄻🅄🄽🄺 (@Caesar_Flunk) reported

    @virginmedia The issue was more about the engineer blocking access to my driveway last night while visiting my neighbour.