Virgin Media

Virgin Media Outage Report in Didcot, Oxfordshire, England

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The latest reports from users having issues in Didcot come from postal codes OX11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Didcot, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Didcot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Didcot, Oxfordshire, England 09/06/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Didcot, Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Reading, Didcot and Wallingford.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Phone
United KingdomReading Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Didcot, England

Latest outage, problems and issue reports in Didcot and nearby locations:

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

  • HaiderAlRekabi Haider Al-Rekabi (@HaiderAlRekabi) reported from Reading, England

    @virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!

  • Neeknowsbest Kim (@Neeknowsbest) reported from Didcot, England

    @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!

  • HaiderAlRekabi Haider Al-Rekabi (@HaiderAlRekabi) reported from Reading, England

    @virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

  • AV_Carys Carys Green (@AV_Carys) reported from Reading, England

    Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!

  • LisaMarieHeenan Lisa-Marie Cuthbertson (@LisaMarieHeenan) reported from Reading, England

    Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

  • JurassicGarden Char (@JurassicGarden) reported from Didcot, England

    The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.

  • timmorgan Tim Morgan (@timmorgan) reported from Reading, England

    @virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia down in oxford again. Ox2 8pg

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • BobBeveridge1 Bob Beveridge (@BobBeveridge1) reported from Reading, England

    @virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • annemazvamp Anne-Marie Matthews (@annemazvamp) reported

    @virginmedia service has been abysmal, 50% of the time cannot get Wi-Fi upstairs. Despite numerous engineers coming out all confirming the BB speed being excessively low & replacing cabling outside, there has been an open job to replace wiring indoors since Oct 20. From disgruntled customer

  • eldarioth Eldarioth (@eldarioth) reported

    @virginmedia tested and no problems found. Am sat at Pc now. So where do we go from here please fella? AS I say, its not just my PC, its laa devices randomly drop off net. So I know its not the PC itself.

  • Mark80679424 Ma93 (@Mark80679424) reported

    @virginmedia Thanks for the response, the attached seems to be happening most days on at least one of our devices. I disabled channel optimisation on my hub which seemed to help a small amount. Do you have any other suggestions as its becoming really frustrating

  • RichardEaton10 Richard Eaton (@RichardEaton10) reported

    @virginmedia Sat in a new property waiting for wi-fi installation from 8am-1pm. No show from you guys? Care to help please? That's 5 hours of my life I won't get back where I could have been working...

  • VintageBrowne 🌚 (@VintageBrowne) reported

    @virginmedia after having terrible internet service for the past week I just spoke to one of your advisors who hung up on me. Trash customer service!

  • futureselfhouse Future Self 🪐 (@futureselfhouse) reported

    @MrJamieJamal @virginmedia Makes me reconsider being their customer! But surely this will trigger a response from the @virginmedia social media team who will step up to assist.

  • shadiaraja perfectly flawed (@shadiaraja) reported

    @virginmedia no net yet again. Customer service is non existent. Ask the same questions and dont ever finish a conversation. Joke of a company;

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported

    @virginmedia I am in contact with them now and hope I receive a resolution #CustomerService #problemsolving #virginmedia

  • stevehlondon Steve Hewitt (@stevehlondon) reported

    @LondonMarathon Good luck getting through to @virginmedia for help!

  • Premium_Sean Sean (@Premium_Sean) reported

    Any danger of @virginmedia answering the bloody phone!!! How on earth can you report anything... Stop telling me via the service checker all is OK, when it's isn't.. Trying to work, home school when the Internet drops off every 20mins is no ideal