Virgin Media Outage Report in Didcot, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Didcot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Didcot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Didcot, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Oxford, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
||
| Reading |
Internet | |
| Oxford |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Didcot, England
Latest outage, problems and issue reports in Didcot and nearby locations:
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Josh Gilpin
(@JoshGilpin) reported
from
Reading, England
@virginmedia Your advisor would only provide the tracking number that I was already given the other day and told me to use that to find out what’s up with it, they were about as much help as yodels customer support
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
The @virginmedia amazing service continues, pay £13.99 for a film that you cannot watch due to technical error 🙄 look online, seems common & responses unhelpful, hurry up @SkyUK & get faster broadband here so I can switch!
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
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Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
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Lynn Gower
(@KernowPrincess) reported
from
Reading, England
@virginmedia internet appears to be up and down for RG30 2QT
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Soph
(@daddysdahmer) reported
from
Reading, England
@virginmedia internet keeps dropping out in RG30 and then completely went. No issues showing on your site. Tried restarting router but still no internet!!!
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Stephen Marshall
(@mathers1981) reported
from
Reading, England
@virginmedia absolute joke of a service. Try and leave them as they are having your pants down each month and it’s like trying to escape Alcatraz. Awful firm
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
Getting a bit fed up of @virginmedia marketing calls that just hang up when I indicate I’m not interested - not even giving me the chance to opt out - #GDPR rule breaking....
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Happyh1983
(@HappyH1983) reported
from
Reading, England
When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vik
(@vikasnottm) reported
@virginmedia Your engineer has done it and said there is an issue and replaced the hub.. never returned again to check if issue resolved. I'm not wasting my time with u. Speed test has been done lots of times with speed dropping drastically every few minutes. #virginmediaisshite
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia No issues detected but both TVs have same issue
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Lee Cooper
(@tweetcoops) reported
@virginmedia We're nearly at 12 hours and keeps telling me to wait. WTF! Just answer the query, FFS.
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XePoZuRe V16
(@Xepozure) reported
@virginmedia I know that you have access to internal systems, even if it's "just twitter" otherwise how else would you resolve people's problems?
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JANINE ♥
(@janinegoffin) reported
@virginmedia all of my WiFi,tv and phone has been down been told 4 to 5 hours for someone to contact me,I’m so annoyed I pay all this money is there a way out of my contract so I can go somewhere else this is a on going problem
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia Yes, but it doesn’t show anything. I’m waiting since April 2020 for a fix for this issue, I’m always told the engineers are working hard to get it fixed in the next few days but it has been 11 months 😐 and now my service is completely down and there is no way to report it
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia New issue started a few days ago , tv keeps going off , not a TV issue .
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NicolaGareHFW
(@NicolaGare) reported
@jackwshepherd @virginmedia I don’t want to burst your bubble, but based on our experience I hope you don’t have high expectations of service, broadband speed, connectivity etc etc......
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Andrew Greenham
(@GreenhamAndrew) reported
@virginmedia I AM SPEAKING TO @VIRGINMEDIA WHO CANT HELP ME AS I HAVE A BAD CREDIT RATING DUE TO @VIRGINMOBILE SAYING I HAVENT PAID MY BILL, WHEN NOT ONLY HAVE I PAID BUT YOU GAVE ME THE MONEY BACK, NOW HEADING TO COLLECTIONS, WILL THIS HELP???????
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Ethan
(@EthanCahill198) reported
@virginmedia getting really slow wifi in Manchester pay for 500 pack only getting 5 on download upload is 30 mb