Virgin Media Outage Report in Wheatley, Oxfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wheatley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wheatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (22%)
-
Wi-fi (13%)
-
Total Blackout (13%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Wheatley, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Wallingford, Didcot and Bicester.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
TV | |
| Oxford |
TV | |
| Oxford |
TV | |
| Oxford |
TV | |
| Oxford |
TV | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wheatley, England
Latest outage, problems and issue reports in Wheatley and nearby locations:
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
-
Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
-
Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
-
Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
-
Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
-
Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
-
Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
-
David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
-
Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
-
Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
-
Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
-
Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
-
Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
-
Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Philip Nolan
(@philipnolan1) reported
@johnj2555 @virginmedia I presume because VMTV buys so many of the programmes to show simultaneously. It would be a pointless investment if everyone also had UTV/ITV. RTÉ's only simulcast import is EastEnders, so it's not a huge issue to have BBC on the platforms.
-
KayTiger
(@KayTeigyr) reported
@virginmedia The service was good and when I get a new place I'd consider it. You need to make it easy to leave though. Make it an option on the website like any other company instead of requiring an hour and a half in chat.
-
Kaz
(@magwee1) reported
@virginmedia They don’t need to advise. I’m cancelling when the pre install team are open tomorrow. You keep fobbing me off with vague excuses. Poor service. Disappointed.
-
Georgie Rainford ✨
(@GeorgeRainford) reported
@virginmedia your customer service reps won’t cancel my virgin media account? Please can you advise?
-
malcolm taylor
(@malcolm69890001) reported
@itsKaylaErin a phantom on the old gladiator network that once show on mainstream TV series that was on sky TV & virginmedia TV. Plus bt as once on itv Channel programme with john fashue ex footballer
-
darklamba
(@darklamba) reported
@virginmedia Given the amount of times I've tweet about issues with VM and annoyance of try to talk to your customer service... you realise how patronising that sounds right? That fact that 10 years later the first advice VM give is " reboot it" is frankly insulting!
-
Ginny ❤ Archway (but now resides in Muswell Hill!)
(@ginjhx) reported
@LadyVdesignsldn @virginmedia Yeh - am looking for alternatives and am getting some insider info from a friend who invests in this area. I think VM gets you with the promise of high speeds but I gather these speeds never materialise anyway. Kind of a con really.
-
Michelle callaghan
(@Ohare472) reported
@virginmedia Funny it's now listed and wasn't before , 10 days and still no fix in place
-
Andrew Mueller
(@andrew_mueller) reported
@virginmedia Hi, probably not. Everything is down, again. London E11, if that helps at all.
-
Marwan
(@MarwMF) reported
@virginmedia Thinking logically and in order to provide a better quality of service, someone of your team needs to take accountability and ownership of this issue and fix it, instead of the customer chasing you for month and a half.