Virgin Media Outage Report in Wheatley, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wheatley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wheatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wheatley, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, Kidlington, Chinnor and Launton.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Internet | |
| Abingdon |
Internet | |
| Oxford |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
Internet | |
| Kidlington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wheatley, England
Latest outage, problems and issue reports in Wheatley and nearby locations:
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Hawkins
(@superssonic) reported
@virginmedia Yes but vm & n t l wont send at all on mobile data only wifi at home on my virgin broadband. Password if fine so the smtp is the issue. Settings are as you told me
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John Schofield
(@SleepySlem) reported
@virginmedia no service for anything at the moment, no wifi, no phone, no customer service, no warning, unable to do my job.
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Tom Lee-Wah
(@TomLeeWah1) reported
@O2PriorityUK I haven’t been able to log in to the o2 priority app using virgin media details . Is there still an issue ?
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Helen Ruggles
(@HelenRuggles3) reported
@spursKS @garycymro @virginmedia Virgin ? They had a k engineer never tell us they were coming three times we needed to take our cars off the drive dig up our drive refused to turn up at time we were in meetings when they turned up nil communication from virgin 2 nd no communication again coming ! 3rd
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stephenkenworthy
(@stephenkenwort6) reported
@virginmedia I am dealing with an agent now on Whatsapp...who is trying to sell me an upgrade for a lower price. It appears my Broadband has been slowed down this morning, is this to try and convince me this is the answer????
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Michael Sidwell 🇬🇧 🇺🇦
(@SidwellMichael) reported
@virginmedia 2/2 Upon receipt of my copy of complaint email, saying complaint closed, I immediately replied saying complaint isn't closed. Not surprisingly, I 've never received a response to my reply.
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darren jonusas
(@dazarama) reported
@virginmedia Hi, I've had no internet in Hampton since 1pm yesterday. The service update page just clicks over every 12 hours! Any actually useful updates?
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Tim
(@Dangerous180) reported
@virginmedia any problems in Derby? Internet isn't working
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Gem
(@BatgirlRocksxo) reported
@virginmedia No issues in area according to service checker, but everything was fine until planned works started in the area yesterday, said works happening until 3pm yesterday but Wi-Fi still not returned. Been 24 hours now and no Wi-Fi
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caroline tait
(@cctait1) reported
@virginmedia Every month they tell me they have resolved the issue and low and behold when my bill is received the following month it reverts back. I have to spend at least 20mins on hold to get through to someone then explain everything again. I’ve now had to take to social media.