Virgin Media Outage Report in Wheatley, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wheatley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wheatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wheatley, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, Oxfordshire, Woodstock and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
TV | |
| Abingdon |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Wheatley, England
Latest outage, problems and issue reports in Wheatley and nearby locations:
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathleen x
(@KathleenDownieX) reported
@virginmedia any idea when the service will be back on in Clydebank g81 2Pn?
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P. Midgley
(@PaulMidgley13) reported
@virginmedia It’s wrong it should be £31 a month we only have broadband with you now our old contract was £90 a month which expired in January,your customer service told me this but you are still sending emails asking for £90 !!!!!!
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fallen&lost
(@FallenLostHappy) reported
@virginmedia Most unscrupulous company.customer service rude, vindictive &delib spiteful.Service provided subpar.complaints not dealt with but makes as completed.overcharging baselessly.crewel &nasty interactions.Bills deliberately inflated yet no service provided.
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Ross Brady
(@RossBrady29) reported
@virginmedia Hi, not sure, I've only been using the wireless service through laptops or phones.
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Sam Elrashedy
(@Ielrashedy) reported
@virginmedia Good to know that I need to wait for 24 hours on my phone until someone to respond!! This is only to cancel an order?’
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bonnie
(@bonnieIeebrown) reported
@virginmedia there are issues in the area otherwise my internet wouldn’t be down, I’ve tried being nice but this is the 9th time this month, it’s the 17th, it’s absolutely inexcusable, we have made a formal complaint
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Botty Bot Bot
(@BottyBotBot8) reported
@virginmedia It's always some other department. Passed from pillar to post and the ****** connection never gets fixed. I know it's not you.. but the marketing **** at that start of the thread really could be spent slowing the customer churn rate.
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Ross Cronshaw
(@RossCronshaw) reported
@virginmedia Whenever I speak to them they go through every step under the sun to avoid an engineer visit. I've been asking for one for a week. Complaint lodged by phone. I've got the reference for it
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Andy Frenzel
(@thefragster) reported
@virginmedia Thanks, but please read the original tweet!! Had issues last two weeks which you know about !’ And paying a fortune for the service and starting to get fed up!!
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fallen&lost
(@FallenLostHappy) reported
@virginmedia Most unscrupulous company.customer service rude, vindictive &delib spiteful.Service provided subpar.complaints not dealt with but makes as completed.overcharging baselessly.crewel &nasty interactions.Bills deliberately inflated yet no service provided.