Virgin Media Outage Report in Wheatley, Oxfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wheatley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wheatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wheatley, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Bicester and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Oxford |
Wi-fi | |
| Abingdon |
Internet | |
| Oxford |
TV | |
| Bicester |
Wi-fi | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wheatley, England
Latest outage, problems and issue reports in Wheatley and nearby locations:
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@BisleyRocks @virginmedia Same here too - what is this **** today?
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Ramsey
(@ramseyhugh) reported
@virginmedia Poor after sales and Wi-fi signal not strong.
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Mitchell
(@m9om4r) reported
@virginmedia I’m waiting for Virgin broadband to be installed and it’s been cancelled twice by Virgin. No one in customer service has any idea why. Can you help pls? Customer service has been really bad so far...
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Brand Yorkshire
(@brandyorkshire) reported
.@vmbusinesshelp WiFi still not working. It is now three weeks! A Virgin media engineer turned up on Christmas Eve, but he and his supervisor knew nothing about how to work the Voom Fibre kit. Any chance that someone at Virgin actually knows something about your own products?
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JKS0209
(@JKS0209) reported
@virginmedia Shockingly bad customer service, calls unanswered. My very elderly father has tried to call for weeks to have some help - NOTHING
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Pixie Vannucci
(@Pixie_vannucci) reported
@virginmedia Yes if I DM you my details you can send me the hours of calls I made to you two years ago when I was very ill and struggling to do the most basic things and yet you passed me from rude advisor to rude advisor and then actually accidentally admitted you tried to scam me so I can
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ENAYY
(@OfficialEnayy) reported
@virginmedia Lool WiFi isn't working for like the 100th time. **** company
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Abdullah Asmatpoor
(@Aby_1216) reported
@virginmedia Yes, it says there are no issues but it just doesn't work 99% of the time! Ironically it took me so long to get back to you because my Wifi DOESN'T WORK! I'm paying a huge amount of money for this service, it needs to be fixed asap!!
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Simon Collins
(@SiDCollins) reported
@virginmedia I was very excited by this as an existing customer of 20 years. I needn’t have been, nowt for me, I’m merely used to subsidise these new customer deals 😡🤬
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Gemma Turner
(@GemmaTurnerReal) reported
@virginmedia Xmas is bad enough without being able to watch some of my channels. Please can you discuss, ITV and sky arts channel displaying not authorized for viewing
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David Wood
(@davidewood) reported
@virginmedia After two separate attempts to switch to virgin and 4 months with no Internet, BT sorted fibre in less than a week. Virgin were so disorganised I had to pass information between their departments. Never known anything like it, absolutely useless.