Virgin Media Outage Report in Wheatley, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wheatley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wheatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Wheatley, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Didcot, Abingdon and Oxfordshire.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Total Blackout | |
| Oxford |
TV | |
| Oxford |
TV | |
| Didcot |
Internet | |
| Oxford |
Internet | |
| Oxford |
TV |
Community Discussion
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Virgin Media Issues Reports Near Wheatley, England
Latest outage, problems and issue reports in Wheatley and nearby locations:
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Once again @virginmedia internet and Tv is down. @Ofcom
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Rob H&ynes
(@RobOnABike) reported
from
Oxfordshire, England
@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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F de Federico
(@FedeFruinque) reported
from
Oxfordshire, England
Does anyone is having issues with @virginmedia around #Oxford today???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@EuphoriacA) reported
@virginmedia BT Sport 3 on TV Go is in a 4:3 aspect ratio. This has been a problem for months and has been getting Tweeted about for months. How has this not been fixed yet? Get it passed on to the engineers asap.
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Rissa
(@Rissa52507451) reported
@virginmedia absolute terrible service TV has not been working for nearly 4 weeks and I’m told I still have to pay until it’s resolved shocking
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Andy
(@irvineTON) reported
@virginmedia It's fine, I cancelled the order! Have had a contract mobile phone for 20 years and never missed a single payment, yet have to jump through numerous hoops to get a contract with you lot. Too much hassle 🤨
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Jimmy James
(@RedJamesH) reported
@virginmedia i have cured dreadful tv picture break up watching on my VM Tivo box esp poor on all @btsportfootball channels. Fix is to record another channel, then the picture is fine. Why does it work ?
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Matt Cleaver
(@mattc1980) reported
@virginmedia is there anyway I can get internet outside my lounge.. absolutely shocking signal.. work from home and have to use a dongle just to keep the signal.. plus still waiting for my SIM card on the ultimate ooomph package
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Leonora
(@fucksyLei) reported
@virginmedia Help with? There has been no WiFi and then channels went since Thursday? I have 2 people working from home who can't work? Its unacceptable considering how much I'm paying?!
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sallydavidson
(@sallyadavidson) reported
@virginmedia is there an email address I can use for customer service? The online chat is awful, wait 2 days+ for a reply then it comes at 7am and shoots me back in a queue when I don’t immediately respond (I was asleep!) I’ve been trying to fix this for over a month I need help!
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💻 Andrew Beacock
(@abeacock) reported
@virginmedia not impressed so far! Had my Gig1 connection and Hub4 installed this evening. Since the engineer left I can't get higher than 90Mbps on a wired connection, no more than 50 on wifi,the Connect app doesn't work with Hub4s and he didn't have any wifi boosters available!
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Julie
(@cucrew94) reported
@virginmedia on the phone for over one hour and call gets dropped... seriously?? Your tv service is terrible, I’ve been trying for months to have my 8 year old TiVo box replaced and you can’t be bothered to make it happen. Shame on you your service is a shambles
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Nicola Clarke
(@njc2614) reported
@JGrewy @virginmedia And they never reply 😠😠 had enough, working from home is hell with #virginmedia