Virgin Media Outage Report in Wheatley, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wheatley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wheatley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wheatley, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Thame and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
TV | |
| Oxford |
Internet | |
| Abingdon |
TV | |
| Oxford |
TV | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wheatley, England
Latest outage, problems and issue reports in Wheatley and nearby locations:
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@BisleyRocks @virginmedia Same here too - what is this **** today?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs McG
(@themrsdmg) reported
@virginmedia It keeps pixilating, over several different channels. HDMI cable was replaced on the last engineer visit, and he retuned something to fix it but it has started to happen again, over various channels.
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Julie
(@Punkygirl1968) reported
@virginmedia An area fault I think. But she keeps being told its fixed and the landline still isnt working. 3 technicians have turned up and said it will be working and it isnt. If she has a fall she cannot use her Careline service
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Twofooted
(@TTQTKK7) reported
@virginmedia is it just coincidence that since you started charging more the service has gotten worse. Been using your website and gone through the call centre twice now and we have intermittent connectivity at best for last few weeks.
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JohnnyUtah
(@Johnny_Utah2000) reported
@virginmedia Hi, I've called the automated service line and it didn't mention any area issues. The virgin media page ran a test on my hub, recommended I turn it off and check the cable connections, and then when it wasn't resolved, book an appointment with an engineer. Which I have.
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Del Forde
(@del_forde) reported
@virginmedia No, I’ve raised a complaint. The team as you call them just love to constantly lie about the the date or cut the call off. The service I’ve received from Virgin has been a complete joke. How can it take over 3 months for installation
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Mrs McG
(@themrsdmg) reported
@virginmedia Thanks for the reply. Of course, but to not even have an update after over an hour of waiting is rather poor. Tried again this morning, another hour of waiting to get connected, only for it to freeze as soon as it does! So frustrating!!!
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Mark
(@calder82) reported
@virginmedia Why do others get a link to a chat to discuss and resolve? No new complaint was opened until was confirmed the other was ‘missing’. The new complaint got closed immediately.
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Graham Beeke
(@graham_beeke) reported
@virginmedia That was the price after talking to them, even broadband alone couldn’t match price of a bundle of a new customer. Such a bad practice now leaving me with a bad experience of Virgin after all these years. Crazy thing is I can come back in 60 days as a new customer 🤯
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DilekEren
(@Dilenk_Eren) reported
@virginmedia It covers 8th March-6th April. Also, really confusing things happens. The direct debit payment for £69 was declined by my bank, barclays. Now I don’t have boardband connection because of payment issue. Additionally, I received an email from your resolvement team…
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Connor
(@Connornet) reported
I’ve hated every moment being on @virginmedia for the past month or two. I called the cancellation team and she claimed she had issues with her system so will call back in 30 min. As she went to hang up she changed that to an hour. I’m now over an hour and no call. Let me go!