Virgin Media Outage Report in Kidlington, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kidlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kidlington, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Bicester.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Oxford |
Wi-fi | |
| Abingdon |
Internet | |
| Oxford |
TV | |
| Bicester |
Wi-fi | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kidlington, England
Latest outage, problems and issue reports in Kidlington and nearby locations:
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Once again @virginmedia internet and Tv is down. @Ofcom
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Rob H&ynes
(@RobOnABike) reported
from
Oxfordshire, England
@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
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F de Federico
(@FedeFruinque) reported
from
Oxfordshire, England
Does anyone is having issues with @virginmedia around #Oxford today???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Janet Chapman
(@janetsworld) reported
@virginmedia Both! I have tried both. But why can’t I have Wi-Fi if this is a service I’m paying for and use to work fine but now is non existent?
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highton design studio
(@askhighton) reported
@SandyLindsay @virginmedia We have spent nine days trying to sort something out. Waiting until contract runs out. Used to be OK they have the worst customer service and its just so easy to do it right.
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Bert
(@PJBert) reported
@virginmedia I’m not ‘talking’ to another BOT. Get someone to call me. Do you know that method of communication? You’re supposedly a Media company so figure it out. It’s good to talk!! Hint hint #customer-service #media
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Janette
(@wineandcoast) reported
I see so many disgruntled Virginmedia customers lately @SophieEB and @LozzaFox and many others I wonder how they survive i suppose it’s the speed vs customer service that wins. I’m with #BT now & the service is great but my speed is less than VM on paper not that I’ve noticed!
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Katie
(@K8Bell) reported
@virginmedia I’ve been on chat hold for 1hr 45mins!! I want to cancel my contract as I’m moving. PLEASE CAN SOMEONE HELP.
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Kevin Hanna
(@Lazlo1705) reported
@virginmedia 200mb is running super slow. Done the check online and it says no issues... what is going on only getting 4-10mb download speed
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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crisp lover
(@Loverofcrisps) reported
@virginmedia Two hours trying to get to the team today, no joy. No text facility or chat facility, Terri triage bot tells you to download the app for a chat facility. The app doesn't have a chat facility, so my mum still has a broken box and an 8% bill rise, great service
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fabs
(@fabsod) reported
@virginmedia I’m not asking for anything more than what I pay for, I’m not asking for any free service. So please, do your part as per our agreement: I pay you and you provide the broadband. It’s simple, straightforward @LifeInKilburn #broadband #virginmedia
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A.Samad
(@AbdulSAMAD_uk) reported
@virginmedia please check my account 510241102 for notes. today is a third day of calling n sorting my issues.