Virgin Media Outage Report in Kidlington, Oxfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kidlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Kidlington, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Oxford |
Wi-fi | |
| Oxford |
Total Blackout | |
| Oxford |
TV | |
| Oxford |
TV | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kidlington, England
Latest outage, problems and issue reports in Kidlington and nearby locations:
-
PDog
(@P1perdog) reported
from
Chipping Norton, England
@virginmedia After a 40min phone call and 3 advisors I have been told the only way to retrieve my new customer benefit was through the webchat on your website. This has not been working all day! Please can someone contact me to resolve
-
Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
-
Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
-
Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
-
Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
-
Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
-
Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
-
Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
-
Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
-
Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
-
Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
-
Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
-
Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
-
Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
-
Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
-
Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
-
Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
-
David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
-
Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
-
Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Gavin Mercer
(@gavin_321) reported
@virginmedia for the past week I have had constant issues with buffering and blurry videos with the virgin internet. Even on my firestsick and ps4 it's the exact same. Its usually flawless so something has obviously changed 👎🏻
-
nick
(@mumofboys72) reported
@virginmedia Joke engener came the box indoors the parts inside needed replacing all of them . Then checked the outside box and all that needed replacing . Yet not even a phone call apology or credit given more than 2 months of trouble
-
natalie weatherley
(@natsprat1) reported
@tombradby @virginmedia Try 8 weeks and working from home, the service is horrendous. Good luck I am sure they will help you.
-
Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
-
The Devil's Advocate ♿🏴🇬🇧
(@Shropshire_Dad) reported
5 days in a row now we have lost Internet service. @virginmedia
-
PriyaSingh
(@rossh_27) reported
@virginmedia hi team, the internet has gone drastically poor since past 3weeks now, at first we thought it’s temporary but it’s now gone worst as most of the time there is no net connection. We are forced to use our mobile data however unable to cast on TV.
-
Vincent Lee
(@Vincentleework) reported
@virginmedia The first operator offered a 50% refund but the person i got transferred to said they couldn’t actually offer anything because their hands are tied. There has been quite a lot of issues with service so i think I will try leave. So disappointing
-
Konstantinos Veves
(@k_veves) reported
@RossMacDonaldW6 @virginmedia I have an official reply from @virginmedia to my complaint, stating that they have “checked” and no problems found in the area! I may “have” 500Mbps with Virgin, but tomorrow I will break the contract [them, stealing my money] and go with EE. Enough is enough.
-
El Stray
(@LedaStrayMusic) reported
@virginmedia 11 days later zero movement. Engineer marked down as wasted visit without following up. Senior engineer being booked but unlikely to help the situ. Narrowed down to single-thread DL speeds being crippled. Speaking /w Tom at Virgin on the forums who is trying but restricted
-
Vincent Lee
(@Vincentleework) reported
@virginmedia The first operator offered a 50% refund but the person i got transferred to said they couldn’t actually offer anything because their hands are tied. There has been quite a lot of issues with service so i think I will try leave