Virgin Media Outage Report in Kidlington, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kidlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Kidlington, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Total Blackout | |
| Abingdon |
TV | |
| Oxford |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kidlington, England
Latest outage, problems and issue reports in Kidlington and nearby locations:
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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mandy jones
(@mandysatwit) reported
from
Witney, England
@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Syeda Butterworth
(@SyedaOxford) reported
from
Oxfordshire, England
@jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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Steve
(@Steve_Irv) reported
from
Cumnor, England
@CambridgeGuy1 @virginmedia Broken here too…
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Chris Dale
(@chrisdaleoxford) reported
from
Oxfordshire, England
@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
Virgin Media down in at least part of central Headington. Engineer on his way, apparently
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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K-J 🇸🇪🇪🇺🇬🇧🇳🇵
(@Eggstones) reported
@virginmedia hi. I'm trying to download a programme on the TV control app but Im getting this error: maximum streaming reached. Try again. Any idea why this is happening? I'm on my home network using an Samsung Tab s3.
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Becca Robb
(@RobbBecca) reported
@virginmedia strikes again! Yet another situation where one call handler says she's fixed a problem, then today I'm told the fix couldn't happen. Then when I asked for the date my contract is up, they told me September, which again is wrong, should have been July or August...1/2
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RazzleDazzle.. (ryan) (slothdad22)
(@Waiting4Friday4) reported
@virginmedia I tried but it's been over 10 years since the account was set up account, tried various but tbh my kids have killed 20% of my brain. Is there no other way I can check it's still a problem esp weekends
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JackkBNDT
(@BndtJackk) reported
@virginmedia I have also rang 3 times and the second time i rang to complain the lady put the phone down on me so i want to make a complaint about her. For my first month with you your customer service has been shocking so far! Should of stayed with Sky!
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Durbin Watson
(@durbinwatson79) reported
Don’t bother buying @virginmedia 1gb broadband. Has never been above 100mb for me, and is more typically 50-75mb. 30min wait time on helpline. Complete lemon.
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timothy murray
(@wilderskydog) reported
@virginmedia Done that also tried manually selecting Virgin phone network .
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Ellyn Somerville
(@Ellyn106) reported
@virginmedia Please can someone contact me regarding this outstanding issue
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Jason Munday
(@j_amunday) reported
@virginmedia No - I have tried multiple browsers on different devices- private browsing etc still no joy. This is a really terrible start for a new customer. Seemingly this is a well known issue and has been happening for a prolonged period of time for a number of new customers 😡
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Rob White
(@robwhite70) reported
@virginmedia Currently says no issues.. although router has dropped connection several times last night and this morning..
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Siobhan Brown
(@siobhanraye) reported
@virginmedia Instalcom cut by accident, rang Virgin and wrong problem got recorded, Thursday tweeted and engineer came Sat! He can’t do- Kellys Communication apparently on way… when????