Virgin Media Outage Report in Kidlington, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kidlington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kidlington, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford and Bicester.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kidlington, England
Latest outage, problems and issue reports in Kidlington and nearby locations:
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David Brimson (@Brimson1) reported from Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Kirk (@kirkknowles121) reported from Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Bex Allen (@travellingbex) reported from Oxfordshire, England
@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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Adam (@Adamox2020) reported from Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Nick Malden (@Malders) reported from Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Adam (@Adamox2020) reported from Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England
@BisleyRocks @virginmedia Same here too - what is this **** today?
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Adam (@Adamox2020) reported from Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Bill Butcher (@wcbutcher) reported from Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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PDog (@P1perdog) reported from Chipping Norton, England
@virginmedia After a 40min phone call and 3 advisors I have been told the only way to retrieve my new customer benefit was through the webchat on your website. This has not been working all day! Please can someone contact me to resolve
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Bex Allen (@travellingbex) reported from Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Kirk (@kirkknowles121) reported from Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Jane Thomas (@JaneThomas33) reported from Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England
@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Adam (@Adamox2020) reported from Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Nick Malden (@Malders) reported from Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mickey Red Eyes (@TakingNoNotice) reported
@virginmedia down again, second time in 10 minutes
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Rupert Blacklock (@ConvoyRecords) reported
@planamikebarry @VirginMediaCorp @virginmedia I am a desperately unhappy customer - I have spent 10 days wasting my time with your staff in your call centres = useless! HELP!!!!! URGENT!!!!
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Scott Mac (@ScottMcCulloch_) reported
Why’ve you lowered the resolution on HD footy? @virginmedia @SkySports
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chriscarson1986 (@chriscarson1986) reported
@virginmedia could some one contact me regarding very poor internet speeds over the last week , can’t ever get through to any one it just says we know there’s a issue , no update or estimated time of a fix
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MartyMarty (@MartyMarty_82) reported
@virginmedia Hi there. Is there an estimate for when the engineers will fix the intermitant broadband problem in the M46 area? It's been an issue since yesterday evening and there's a pre-recorded message when phoning. Or is it more likely just going to be fixed tomorrow?
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✩ 𝚎𝚕𝚏 𝚠𝚊𝚒𝚏𝚞 ✩ (@ThePastelChai) reported
@virginmedia Absolutely so sick of the fact that it's just acceptable for companies like this to charge for a service they never once deliver on. Blaming the customer. Last time we called the customer service they advised we got our phones with them and increased our data.
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Rupert Blacklock (@ConvoyRecords) reported
@VMO2News @virginmedia @goodthingsfdn I am a desperately unhappy customer - I have spent 10 days wasting my time with your staff in your call centres = useless! HELP!!!!! URGENT!!!!
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rachel elizabeth (@rchlrchl) reported
@virginmedia Will this make my tv service stop whilst doing it? If so I’ll do it later
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Steve L (@Ste6840) reported
@virginmedia @rickpower It looks awful on my box in HD too
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Martyn (@MartynS61) reported
@egansmind @virginmedia I agree … Sky Sports ‘HD’ is absolutely shocking! Watching football now and the picture is very poor compared to BT Sports HD!