Virgin Media Outage Report in Abingdon, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Abingdon come from postal codes OX14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abingdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Abingdon, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Didcot, Abingdon and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Total Blackout | |
| Didcot |
Phone | |
| Abingdon |
TV | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abingdon, England
Latest outage, problems and issue reports in Abingdon and nearby locations:
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Once again @virginmedia internet and Tv is down. @Ofcom
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Rob H&ynes
(@RobOnABike) reported
from
Oxfordshire, England
@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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F de Federico
(@FedeFruinque) reported
from
Oxfordshire, England
Does anyone is having issues with @virginmedia around #Oxford today???
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🍻 🍷 ⚽️ 🎣 🤫
(@arobinson0) reported
@virginmedia A week later and it’s still not working. What info do you need to fix it ?
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justice joker
(@neilpor83233332) reported
@virginmedia Your website is down also so can’t get complaint through, your engineer has damaged my property, left nails hanging from the wall, and has left staples and debris down my hallway, I need to complain to someone who can understand what I’m saying!!
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Stuart Luscombe
(@realluscombe) reported
Customer service from @virginmedia has been appalling since I joined but to be fair, I knew what I was getting into. However, upon cancelling, they have now sent another bill which is due on the 26th May even though the service will end on the 13th May?
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Paul Lennon
(@Lenlfc) reported
**** you @virginmedia shut off all the channels without warning, and won’t be on again for a week.
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Peter Deakin
(@deeko1980) reported
@willday79 @virginmedia Standard virgin that most nights internet drops out , this is getting a new router aswell garbage
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Rowan Brogden
(@rowan_brogden) reported
@virginmedia - Extremely bad service. The first intermittent outage (disconnect every 10seconds) took you from Oct to Jan to fix, for which we received no compensation. Now another similar issue which you say won't be fixed until the 12th of May. Not acceptable.
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Maria PA
(@shortwordsbest) reported
@virginmedia second day without our broadband connection in London W12. Also shocking lack of customer support or information.
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Suzanne Hogg
(@Myopinion2022) reported
@virginmedia Five days without service (tv, broadband, landline) told every day it will be repaired that day. Costing us a fortune. Going to change supplier as soon as I can
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Jack Parker
(@JackParkerNo1) reported
@virginmedia @Adele @BAFTA This is NOT THE SERVICE WE ARE PAYING FOR!!!!!!!!!
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🌻 Snapper's delight Totherhythmotheboogiedabeat
(@wwchasdogdotcom) reported
Heh @virginmedia quit sending me grumpy emails about returning kit when my replies asking for a postage label bounce back because that address isn’t monitored. What is the point if they then can’t be replied too . Customer service is supposed to be about dialogue isn’t it?