Virgin Media Outage Report in Abingdon, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Abingdon come from postal codes OX14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abingdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Abingdon, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot and Oxfordshire.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
||
| Oxford |
Internet | |
| Abingdon |
TV | |
| Oxford |
Total Blackout | |
| Oxford |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abingdon, England
Latest outage, problems and issue reports in Abingdon and nearby locations:
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Troels Johansen
(@troels_johansen) reported
@virginmedia Please DM me how to send you an email. On your website it seems it is only possible to send a message to Virgin Media if I am a customer.
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Nathanael Rouillard
(@ScienceOfDesign) reported
@virginmedia What is the likelihood of your cancellation team actually bothering to let me cancel today? I've been left waiting all day and having my support chats closed and restarted every day, for several days now. Unacceptable, and likely in breech of your legal responsibilities.
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Paul Mcmanus
(@made_by_paul) reported
@virginmedia been on hold for 20 mins waiting to cancel my services.
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Joe Phillips
(@Thetinymind) reported
Can I log a complaint about my terrible internet? @virginmedia on your webpage, the submit button just refreshes the page. The web chat is always busy and it’s not possible to get past the bots on the phone.
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Michelle Coleman
(@stumpy1982) reported
@virginmedia I don’t have an issue with the sound, the service did not work at all. I had no picture at all. Thanks
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David Statham
(@DemoDave03) reported
@virginmedia I can log in to my Outlook webmail account using Chrome on my Mac Air so problem just looks like it is on Virgin Media email servers.
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WaBySaRuSrEX
(@thewaby87) reported
@virginmedia Yes I e tried one min I have 100 mb , the next I’m getting 100 killer bites , it’s so up and down it can’t last a full race which is 45 mins seems after about 29 mins I lose connection get kicked and then Internet is ok again but I can’t get back on
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BigYin😜
(@badassscotsman) reported
@virginmedia I think 1 to 15 calls to @libertyglobal and @virginmedia costmer services and been hung up on is enough to cancel ones contact with yous
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javinder singh gill
(@javigill) reported
@virginmedia I have a fam emergency and am abroad this week. Today is the last day to cancel my internet services.I’ve tried 📞 you on many occasion in the past but no luck (technical difficulties at your end). Can u pls give me an extension until March to return and cancel?
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jane doe
(@PJandh) reported
@virginmedia No I have opened a complaint. The last time I used text it was a nightmare and as useless as other channels to gain resolution. Perhaps RB should have use money to invest in services instead of vanity projects.