Virgin Media

Virgin Media Outage Report in Abingdon, Oxfordshire, England

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The latest reports from users having issues in Abingdon come from postal codes OX14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Abingdon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Abingdon, Oxfordshire, England 10/17/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Abingdon, Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Abingdon and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Wi-fi
United KingdomOxford Total Blackout
United KingdomOxford Wi-fi
United KingdomWitney Internet
United KingdomAbingdon Wi-fi
United KingdomDidcot Internet

Community Discussion

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Virgin Media Issues Reports Near Abingdon, England

Latest outage, problems and issue reports in Abingdon and nearby locations:

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖

  • JurassicGarden Char (@JurassicGarden) reported from Didcot, England

    The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @DailyMailUK #virginmedia such a bad service

  • Melyclassy Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

  • HollySquirrel Kim Marie Pike (@HollySquirrel) reported from Didcot, England

    @virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2

  • Melyclassy Melisa Soto (@Melyclassy) reported from Oxfordshire, England

    @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

  • AlistairNCox Al (@AlistairNCox) reported from Crowmarsh Gifford, England

    @virginmedia do you know how much longer the internet will be down in OX10 8 ??

  • a1_nos A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱

  • Neeknowsbest Kim (@Neeknowsbest) reported from Didcot, England

    @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chaosclaire Claire says Black Lives Matter (@chaosclaire) reported

    @virginmedia And we have wires all over the house connecting my husbands laptop and my son's Xbox. Lots of trip hazards. This a fairly recent issue btw

  • Ghoonem_ Ghanem 🇰🇼 (@Ghoonem_) reported

    @virginmedia Why are you not letting me cancel my membership?

  • chaosclaire Claire says Black Lives Matter (@chaosclaire) reported

    @virginmedia That's the problem. We have two people working from home and my office is upstairs. We don't have a big house! I would hope that the wifi would not keep stopping when I'm just 2 or 3 meters away

  • AbbieMills33 Abbie Mills (@AbbieMills33) reported

    @virginmedia Yes the service we’ve had since we joined 3 days ago has been rubbish. I was told someone would phone at 2pm to try and fix it and I’ve had no calls

  • gavhossack Gav Hossack (@gavhossack) reported

    @virginmedia Check my account, you will see I have had an engineer out recently. I am on the M500 package and it is still slow and often doesn’t work at all

  • HornHudson76 cherylberylhorn (@HornHudson76) reported

    @virginmedia Thanks for the response. We have actually served our 30 days so have resolution. I have to say Helen (surname unknown) did her best to find us another package but when a new customer gets more options than existing it just did not sit well .. thanks Virgin

  • Hsourz H (@Hsourz) reported

    @virginmedia Not acceptable. 4 failed engineer appointments with a 5th now scheduled for 3 weeks time - unacceptable. No internet for 2 months now. I'm paying for a service I am failing to receive. I want an engineer next week, no excuses. I'm done @MartinSLewis

  • beanzgunners beany (@beanzgunners) reported

    @virginmedia equipment sent never arrived and need to know how to get it re arranged ? Help please for friend please

  • Gav1arK Gav (@Gav1arK) reported

    @virginmedia The thought off waiting anouther hour to only be cut off is not one im keen on, perhaps a callback service would be beneficial as you will have my contact details and I'm sure this could be cleared up very quickly.

  • AMontguire Andrew (@AMontguire) reported

    @virginmedia again absolute joke! Still loss of service ! 8 days later after being told it would be repaired the next day and the next day