Virgin Media Outage Report in Cholsey, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cholsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cholsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Cholsey, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Didcot, Newbury and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
||
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Wi-fi | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cholsey, England
Latest outage, problems and issue reports in Cholsey and nearby locations:
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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quentin gunderson
(@join_the_Que) reported
from
Reading, England
@virginmedia is almost harder to leave than the EU! 3 days, 5 calls (4 hang ups!) Several wasted hours online.
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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John Mitchell
(@LordConnaught) reported
from
Reading, England
Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Simon Miller
(@SimonMiller52) reported
from
Thatcham, England
@virginmedia Hi yes I’ve done this numerous times and spoken to many people on chat and always been told I will get a call to discuss and I never hear back. I just want someone to look into why we cannot get it but it’s available on our road. Thanks
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John Mitchell
(@LordConnaught) reported
from
Reading, England
@virginmedia day three of sitting listening to your hold music unable to speak to anyone. My Tivo has gone pop. Any chance you can help please?
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Orla Harrington-Browne
(@orlabrowne) reported
@virginmedia This is absolutely rubbish. How do I cancel this service? I want to cancel it now!
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Matt Jones
(@StreetTripleMat) reported
@virginmedia I can get the same broadband speed with Sky for £20 cheaper. Surely as an existing customer you can offer the same or nearly match it please?
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Hilary Stiffin
(@Hil0504) reported
I'm getting daily messages from @virginmedia asking for Support Verification for my virgin account with a link to follow. I'm assuming it's spam, as it's coming from strange email addresses..
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Terry Hill
(@TerryHill123) reported
@virginmedia broadband services are down in my area and they make it very difficult to talk to a real person. There are 2 people in the household who are unable to work at the moment because of this and are not being paid. Will we get compensation for this?
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Greg
(@gregofallgregs) reported
@virginmedia The technical team didn’t help. I’ve requested a dongle and they’ve sent out a 3GB on data limited one. How is that going to replace unlimited 350Mb download internet. The next available call out is 10th May and you’ve leaked my numbers to scammers
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SJL
(@Sam_Leslie7) reported
@virginmedia It’s running on the latest software available and doesn’t have any issues with sky sports/iPlayer/prime/YouTube etc.
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LDH Marketing
(@LDHMarketing) reported
@virginmedia Not yet. I thought Twitter might flush out whether this is a known wider/national issue as I doubt if it's specific to me.
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Billion Dollar Brain
(@harryhpalmer) reported
@philcowley2 @virginmedia They should have set up a redirect on the old email link. The old homepage had the email link on it, why hide it on the MyVM page? Poor UX. Not very well thought out, at all, IMO.
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kimberley sands
(@kimberleysands3) reported
@virginmedia @BrfcJimbo23 Virgin media I am still waiting for a manager to call me back this is the 4th time I have been promised Ive been a loyal customer for years yet when I decide to cancel you continue to take my money £400 don’t disconnect me and try and charge me for the equipment
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californiagirl1994
(@careysgirl50) reported
@virginmedia Just talked to someone on the phone and because I’m online at this moment the usual thing wait 24 hours then if having same issue call back it’s like going round in circles 🙁