Virgin Media

Virgin Media Outage Report in Cholsey, Oxfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cholsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cholsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cholsey, Oxfordshire, England 10/17/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cholsey, Oxfordshire, England

The most recent Virgin Media outage reports came from the following cities: Reading, Abingdon, Didcot and Newbury.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet

Community Discussion

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Virgin Media Issues Reports Near Cholsey, England

Latest outage, problems and issue reports in Cholsey and nearby locations:

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?

  • LordConnaught John Mitchell (@LordConnaught) reported from Reading, England

    Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.

  • BobBeveridge1 Bob Beveridge (@BobBeveridge1) reported from Reading, England

    @virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.

  • KathyMck1962 Kathy mckenry (@KathyMck1962) reported from Reading, England

    @virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?

  • BobBeveridge1 Bob Beveridge (@BobBeveridge1) reported from Reading, England

    @virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡

  • HaiderAlRekabi Haider Al-Rekabi (@HaiderAlRekabi) reported from Reading, England

    @virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.

  • join_the_Que quentin gunderson (@join_the_Que) reported from Reading, England

    @virginmedia is almost harder to leave than the EU! 3 days, 5 calls (4 hang ups!) Several wasted hours online.

  • timmorgan Tim Morgan (@timmorgan) reported from Reading, England

    @virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.

  • AV_Carys Carys Green (@AV_Carys) reported from Reading, England

    Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!

  • LordConnaught John Mitchell (@LordConnaught) reported from Reading, England

    @virginmedia day three of sitting listening to your hold music unable to speak to anyone. My Tivo has gone pop. Any chance you can help please?

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!

  • safdar Safdar Mustafa (@safdar) reported from Reading, England

    @virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!

  • richcon98 Richard Conway (@richcon98) reported from Thatcham, England

    @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

  • SimonMiller52 Simon Miller (@SimonMiller52) reported from Thatcham, England

    @virginmedia Hi yes I’ve done this numerous times and spoken to many people on chat and always been told I will get a call to discuss and I never hear back. I just want someone to look into why we cannot get it but it’s available on our road. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • welshwa81518941 @welshwarrior (@welshwa81518941) reported

    @virginmedia OK hang on the line for 5mins. Now DON'T U DARE DISCONNECT ME..it'llB THREE TIMES. NO i promise. Dumde dum tum bollocky ***** & buckets of Satan's ***** fall. 5mins. Hi Jill-SORRY Manager CAN'T help. He's in a MEETING! GRRRRRR. OK Alex canU ask him when he comes OUT? NO! WHY NO

  • WestW00D1 Samuel (@WestW00D1) reported

    @_weareallmad @virginmedia Getting issues too with the broadband, connection keeps dropping off and on throughout the day.

  • naughtsandcross Kelly Cross (@naughtsandcross) reported

    @virginmedia This morning. The auto compensation team "denied liability" and the customer service team would only offer a pro rata day rate. Just not good enough.

  • Florian_Ralea Florian Ralea (@Florian_Ralea) reported

    @virginmedia There seems to be a broadband outage in the Greenwich SE10 area, but you are not acknowledging it on your website. Please investigate

  • jwalatpops jane o'halloran (@jwalatpops) reported

    @virginmedia He said the ‘network connection’ would take about an hour to update, I had no reason to doubt his explanation

  • Rikki_Sixx Rik Kendell (@Rikki_Sixx) reported

    @virginmedia Hi, all the recordings on my TV box are glitchy these days. If I rewind, the glitches happen the same way at the same point. I'm told this could be a harddrive issue. Is there anything I can do about this or will I need a new box?

  • francisuk1989 Francis (@francisuk1989) reported

    @virginmedia are you aware of any outages on WiFi Calling or 4G calling on iPhone 8 on Virgin Mobile? It seems like is not working since Wednesday or Thursday. Not sure if anyone else is having issue?

  • SylveeX3 venus ^__^ (@SylveeX3) reported

    Virgin media is so ******* bad oml

  • S_t_e_v_e_P_ Steve (@S_t_e_v_e_P_) reported

    @virginmedia I hope you are joking! Why would I use an open forum to get help for this matter? Surely your “customer service representatives” are better placed to fix a problem which Virgin Media has caused than your users? This is a farce!

  • IanChakra40 Ian Chakravorty (@IanChakra40) reported

    @virginmedia hi… my tv has stopped working. It’s stuck on BBC1…cannot change channels… I’ve rebooted… checked connections…an error CS9993 appears…I’ve checked everything. Is there a problem?