Virgin Media Outage Report in Cholsey, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cholsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cholsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cholsey, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Didcot, Reading, Chinnor and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Total Blackout | |
| Didcot |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cholsey, England
Latest outage, problems and issue reports in Cholsey and nearby locations:
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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Richard Conway
(@richcon98) reported
from
Thatcham, England
@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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steve jason
(@oldsoulboy) reported
@virginmedia 15th June…. 6th July….20th July…27th July ….17th August…. But we’ve not seen a Virgin ‘contractor’ in the street looking at the problem for over 6 weeks now
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Paul48
(@paulr487) reported
@virginmedia I'm cancelling if I don't get a call today and I'll nip down to carphone warehouse and buy the phone. Should have done that in the first place even though it worked out £150 more. Your bad rep won't kill you but I will vote with my feet you are just lucky you bought ntl early
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macalba
(@macalbascot) reported
@virginmedia @vmbusinesshelp As the phone service is provided over our fibre network, if you have a local power cut, your phone service will not work and you won’t be able to make or receive calls, even to emergency services - email sent says this how are ppl supposed to do business with this ????????????
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Giulia Simone
(@giuliahsimone) reported
@virginmedia I signed up for broadband direct on your website and received an order confirmation email but no contract or account number. Self install box was due 30.07 but hasn’t turned up. Nobody can help me on the phone without an account number.
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Ems
(@emilypearce83) reported
@virginmedia Ok, whilst that’s settling down there are a few other issues I’d like to address…..we had a technician come round the other week to fix the problem of our TV picture breaking up for over a month. The fix went well but it’s now happening on my TV in my bedroom again…..
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macalba
(@macalbascot) reported
@virginmedia i received an email today from yourself saying that if i dont change to voip my line will be shut down and that part of voip is that if power cut there will be no line available
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macalba
(@macalbascot) reported
@virginmedia just sent an email saying that my business line will go voip or i can cancel and when it goes voip if there is a power cut there will be no line available to make calls until power goes back on - this new wef rules coming to ensure no one has a line when they cut off
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Paul Thompson
(@Paul1968T) reported
@virginmedia At which stage? Every time I have had the misfortune to have to contact you there has been an issue. From the bungled efforts to switch from the frankly superior @VodafoneUK to trying to set up accounts and passwords to reporting and unblocking lost/found phones. Disastrous #uk
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Sir to you!
(@eddvandereagle) reported
@virginmedia want to cancel my contract as the price is about to go up by a third, but the only way to cancel is by phoning. This is my third day of attempting to speak to someone with no joy. Was on hold for an hour and 20 minutes yesterday with no answer. Can someone phone me?
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Elaine Mullan
(@MsEMullan) reported
@virginmedia Is your whatsapp service always so, so terrible? This isn't really giving me a 'feel good' feeling re Virgin media. The whole reason for using Whatsapp was that it's easier than calling the team.