Virgin Media Outage Report in Cholsey, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cholsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cholsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cholsey, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Abingdon, Didcot, Newbury and Wallingford.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Abingdon |
Wi-fi | |
| Reading |
Internet | |
| Didcot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cholsey, England
Latest outage, problems and issue reports in Cholsey and nearby locations:
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Very poor service today - internet cut out at least three times, during separate on-line meetings -once at 9.50, once late morning, once mid afternoon. What was going wrong ? RG4 Area31
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Richard Conway
(@richcon98) reported
from
Thatcham, England
@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia When your expensive fibre broadband crashes in the middle of an online meeting with an MP this is bloody frustrating and unacceptable. Your service is often unreliable in the middle of the day. Can it be fixed or do I need another provider as backup?
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Simon Miller
(@SimonMiller52) reported
from
Thatcham, England
@virginmedia Hi yes I’ve done this numerous times and spoken to many people on chat and always been told I will get a call to discuss and I never hear back. I just want someone to look into why we cannot get it but it’s available on our road. Thanks
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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John Mitchell
(@LordConnaught) reported
from
Reading, England
@virginmedia day three of sitting listening to your hold music unable to speak to anyone. My Tivo has gone pop. Any chance you can help please?
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
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John Mitchell
(@LordConnaught) reported
from
Reading, England
Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Kathy mckenry
(@KathyMck1962) reported
from
Reading, England
@virginmedia can you advise how much longer our internet will be down in the Tilehurst Reading area had no internet since 8pm yesterday? ?
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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quentin gunderson
(@join_the_Que) reported
from
Reading, England
@virginmedia is almost harder to leave than the EU! 3 days, 5 calls (4 hang ups!) Several wasted hours online.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Salim Mussa
(@slimz33) reported
It’s been an issue with trying to get virgin services in our area. Had engineers out and promises were made and dates set. Dates cancelled kept/being moved and eventually just forgotten about having spent so much time getting things in motion to bring virgin media to our area
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G
(@GAZZZ73) reported
@virginmedia First it was 6.15pm yesterday. Then it was adjusted to 11pm yesterday. Now its 8pm tonight. This isn’t the first big major outage in the last month. Starting to think it’s an experiment to see how people cope without services.
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Aaron
(@azzamelion123) reported
@virginmedia @Cortina22_73 Worst company I have ever dealt with, waiting for a call back from customer service for over 2 months after Fraudulently being signed up for a 18mth contract without my knowledge by a member of their staff!! Called them 9 times and no one ever calls you back. Avoid at all costs!
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Aaron
(@azzamelion123) reported
@virginmedia @chazchazchaz11 Worst company I have ever dealt with, waiting for a call back from customer service for over 2 months after Fraudulently being signed up for a 18mth contract without my knowledge by a member of their staff!! Called them 9 times and no one ever calls you back. Avoid at all costs!
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John
(@jonnb33) reported
@virginmedia I just want to change my bundle,but I can never get through to someone
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Abigail Flint
(@AbiMFlint) reported
@virginmedia installed the hub 5 before Christmas. Since then everything connects apart from 2 Samsung galaxy Tab A's which more often not had a download speed of below 9. Can you help?
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GJS Home Maintenance
(@gjs_maintenance) reported
@virginmedia Trying to run service checker but just going round & round ….. it’s WiFi
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Ian Hadders #FBPE
(@HaddersIan) reported
@virginmedia Unfortunately, there is nothing on that link, my contract expires in september, going to be shopping around in the future. I see no valid reason for this increase in price as nothing has changed with the service, just a price increase for the sake of it.
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Andy Quinton
(@QuintonAndy) reported
@virginmedia … still waiting for you to fix my cable….25th November…2 appointments not kept by you. My cable is open to the elements and a trip hazard on a public path…sort yourselves out!!!
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Julia Bard #RefugeesWelcome #ReinstateJeremyCorbyn
(@juliabard) reported
@virginmedia From the status page, it looks like a wider area fault. Originally it said it would be fixed by 11pm last night, then at 11pm last night it changed to 8pm tonight. When I request updates to be sent to me, that "service" isn't working.