Virgin Media Outage Report in Cholsey, Oxfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cholsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cholsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cholsey, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Abingdon, Didcot and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Abingdon |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cholsey, England
Latest outage, problems and issue reports in Cholsey and nearby locations:
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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derrick mulvana
(@nenevall) reported
from
Reading, England
@virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
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Deborah Jessup
(@Debbiejojessup) reported
from
Woodley, England
Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
If anyone is interested in how much @virginmedia are overcharging for their dreadful service, I’ve just been offered a price match on cancellation to move to a different supplier. £27.50/month for a service for which they originally increased price to £105/month
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☁️ Chris Reddington
(@reddobowen) reported
from
Winnersh, England
@virginmedia - Internet seems to have gone down in RG41, and your status page isn’t working. Can you confirm / when will it be back? Thx
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of pathetic experience on @virginmedia broadband service. No broadband service in RG6 area. Regretting my decision to switch. @Ofcom @DowndetectorUK
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⚒ JOHN TURNER ⚒
(@barrowboy78) reported
from
Reading, England
Anybody having problems with @virginmedia in the Reading area ……..?
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia @VirginMedia_TV trying to get through to your customer services for explanation of bill. #losingthewilltolive
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Aron Gunningham
(@AronGunningham) reported
from
Reading, England
@virginmedia RG6 no service
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Haider Al-Rekabi 🏴☠️
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia There is no problem in my area. My problem is specific to my account.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Ramsey
(@ramseyhugh) reported
@virginmedia Poor after sales and Wi-fi signal not strong.
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Mitchell
(@m9om4r) reported
@virginmedia I’m waiting for Virgin broadband to be installed and it’s been cancelled twice by Virgin. No one in customer service has any idea why. Can you help pls? Customer service has been really bad so far...
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Brand Yorkshire
(@brandyorkshire) reported
.@vmbusinesshelp WiFi still not working. It is now three weeks! A Virgin media engineer turned up on Christmas Eve, but he and his supervisor knew nothing about how to work the Voom Fibre kit. Any chance that someone at Virgin actually knows something about your own products?
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JKS0209
(@JKS0209) reported
@virginmedia Shockingly bad customer service, calls unanswered. My very elderly father has tried to call for weeks to have some help - NOTHING
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Pixie Vannucci
(@Pixie_vannucci) reported
@virginmedia Yes if I DM you my details you can send me the hours of calls I made to you two years ago when I was very ill and struggling to do the most basic things and yet you passed me from rude advisor to rude advisor and then actually accidentally admitted you tried to scam me so I can
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ENAYY
(@OfficialEnayy) reported
@virginmedia Lool WiFi isn't working for like the 100th time. **** company
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Abdullah Asmatpoor
(@Aby_1216) reported
@virginmedia Yes, it says there are no issues but it just doesn't work 99% of the time! Ironically it took me so long to get back to you because my Wifi DOESN'T WORK! I'm paying a huge amount of money for this service, it needs to be fixed asap!!
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Simon Collins
(@SiDCollins) reported
@virginmedia I was very excited by this as an existing customer of 20 years. I needn’t have been, nowt for me, I’m merely used to subsidise these new customer deals 😡🤬
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Gemma Turner
(@GemmaTurnerReal) reported
@virginmedia Xmas is bad enough without being able to watch some of my channels. Please can you discuss, ITV and sky arts channel displaying not authorized for viewing
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David Wood
(@davidewood) reported
@virginmedia After two separate attempts to switch to virgin and 4 months with no Internet, BT sorted fibre in less than a week. Virgin were so disorganised I had to pass information between their departments. Never known anything like it, absolutely useless.