Virgin Media Outage Report in Cholsey, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cholsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cholsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cholsey, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Community Discussion
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Virgin Media Issues Reports Near Cholsey, England
Latest outage, problems and issue reports in Cholsey and nearby locations:
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Richard Conway
(@richcon98) reported
from
Thatcham, England
@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Please can you help me to terminate my contract and service with you since it’s unbearable and unprofessional when I’m having work meetings to constantly get disconnected? It’s impossible to speak to a Virgin support human too so I’m left with no choice. Please help me on this.
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Bob Beveridge
(@BobBeveridge1) reported
from
Reading, England
@virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No I’ve heard nothing back till now I’m afraid and still get issues. Can you help?
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Carys Green
(@AV_Carys) reported
from
Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie Beckwith
(@robbie_beckwith) reported
@virginmedia I’m not calling again, you have to wait an hour to speak to someone who has no idea what they’re talking about. Awful company
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Charlotte Mayes
(@cemayes1) reported
@virginmedia I have been hung up on twice trying to cancel because you have hiked up your prices, nobody wants to help me with this. I don’t want to pay £60 for broadband when I can get it elsewhere for £30, awful customer service and now I want to leave on that basis alone!!
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Ch
(@Ch27229954) reported
@virginmedia ...sorted and all credits reapplied. No one is helping so I have no choice but to open Ombudsman complaint. They left it so long I'm outside cancellation period and the previous deal isn't available. I didn't sign a new contract but am being billed for it and will be... (3)
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Agatha2344
(@ighoprice) reported
@virginmedia is there a known issue in the cr7 area???
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Umair
(@UmairUchiha) reported
@virginmedia Fix the wifi in my area
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George
(@GeorgeLount98) reported
@virginmedia @virginmedia another 2 hours on the phone to get nowhere again! What a joke! Telling me I've got to pay £165.01 due to early cancellation even though I requested to cancel within my right to cancel period and was not told about any fees in the call and asked about it too!
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nathan
(@small1808) reported
@virginmedia Take a guess what package im paying will give you a clue £64 a month and i domt have any tv service from you, i have tried rebooting my hub many times both ways
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Zoe Doorbar
(@zoedoorbar06) reported
@virginmedia can you give a time frame of when the issues in ST8 area will be resolved? The time keeps moving later & later online & get no help via calls. Causing me major issues as I am WFH & not been able do a thing so far today!
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One2one
(@b_tabie) reported
@virginmedia absolutely shocking customer service. Cannot seem to get to speak to an actual person. All I want is to cancel my contract but they won't let me. Can you explain how my contract has gone from £49 to £93 per month😣😣😣 disgusting.
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alfa
(@freshieyute) reported
@virginmedia @MACE_VL terrible please can u explain why i get higher ping to London servers than my friend that lives in GERMANY, kind regards Callum!