Virgin Media Outage Report in Woodley, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Woodley, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Camberley, Reading, Farnborough and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Phone | |
| Camberley |
TV | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodley, England
Latest outage, problems and issue reports in Woodley and nearby locations:
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)
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Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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Becky
(@bmm1979) reported
from
Reading, England
@virginmedia hi, I’m trying to contact you regarding a mobile phone contract I wish to cancel, but can’t get through by phone and the chat function won’t pick up my problem
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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Bloor
(@alexbloor) reported
from
Bracknell, England
In case it affects you looks like virgin media are currently having problems.
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia Perhaps try kerpying your internet service 'up' for 26mins. Currently you're up to 17mins past the hour before it fails. Keep practicing.
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Nigel
(@nigel_dawson) reported
from
Bracknell, England
@virginmedia just switched to you guys this week to get away from poor broadband! What a joke this is, now paying more and I have no service at all. Cheers 😡
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia Came back on late Sunday afternoon - obvs pleased its back on but shouldn’t really have taken 46 hours to fix
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Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia I texted that number yesterday at 1840 and never got a reply
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Alex George
(@woodsa164) reported
from
Wokingham, England
Virgin Media on Twitter right now: We are sorry about the outage and are working hard to fix the issue. CTRL+C, CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V CTRL+V
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@Bluebird_7777 @virginmedia Cancel your direct debit. And when they call you - ask them to fix your box
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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JOHN WEST ⭐️⭐️⭐️⭐️⭐️⭐️
(@westy_1966) reported
from
Camberley, England
@virginmedia why is your internet service so poor.3rd day of the week and already this week I’ve had issues for two days#stayconnected
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Ryan Byford
(@cobysaur) reported
from
Wokingham, England
I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@virginmedia A fuse had tripped out on Friday - literally took engineer a few seconds to fix it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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peepeeels
(@peepeeels) reported
@LutzSchueler Bet you feel great! I’m on the middle of raising a complaint to @virginmedia about having to pay £25 extra a month for an @o2 SIM card I don’t need or want!
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FloatingSoles
(@FloatingSoles) reported
@virginmedia internets down in Ls9 and 1hr waiting to speak to someone. Can you confirm your internets broken & about as much use as an ashtray on a motorbike?
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Mark Burns
(@markb760) reported
@virginmedia I don’t normally take to this platform but… I have been waiting since 22nd September for you to install my Broadband. Unlike your lovely call centre staff your customer service is the worst I have encountered. Am I alone?
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seldomseenkid
(@seldomseenkid) reported
@virginmedia Business. Went down at 3.03 yesterday afternoon; up and running at 8.20 am this morning. Down for 5 hours on Thursday. Makes remote working rather tricky.
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Bindi Boo
(@bindi130305) reported
@virginmedia And I've just had someone ring me again to flog me your broadband. I asked why they were calling because I thought it was because of my complaint and she said it was on the back of my cancellation. Mind boggling.
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Tariq Jabbar
(@TariqJabbar80) reported
@bt_uk BT TALK TALK SKY Which gives me a maximum of 68mb per second All use the same openreach network and because of that I'm stuck with Virgin media and it costs me an arm and a leg for the service which I can get 300mb per second being an avid gamer
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Deb Brooker
(@Brooker1Deb) reported
@virginmedia just spent over 2 hours on a phone call to virgin media still with no resolution on my complaint that has been running since Aug 18th. Dreadful customer services extremely frustrating company to try and deal with
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FloatingSoles
(@FloatingSoles) reported
@virginmedia There’s no known issues apparently on your service checker & I imagine it’s easier to contact the spirit world than speak to someone at Virgin
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Richard Noble
(@Richard09499442) reported
@virginmedia Hi AG, i have done that multiple times, ive spent hours on the phone explaining everything multiple times, all i want to do is access the app on my phone but i dont receive the email to verify my username. Its not your fault personally but it has been awful customer service.
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David Rogers
(@davidrog) reported
@virginmedia We have an engineer coming Friday - I'm sure he'll fix issues. But getting to point of talking to someone and agreeing on needing engineer was very painful and time consuming. I'm sure many people would give up and suffer and cancel VM account (if they found out how to do that!)