Virgin Media Outage Report in Woodley, Wokingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Woodley, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Farnborough, Reading, Bracknell, Camberley, Fleet, Beaconsfield, Ascot and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Internet | |
| Reading |
||
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodley, England
Latest outage, problems and issue reports in Woodley and nearby locations:
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Lucy Spalton
(@lucy_spalton) reported
from
Fleet, England
@virginmedia Has everything gone down in Fleet? GU51
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Tayla Welch
(@TaylaWelch) reported
from
Maidenhead, England
Internet is down... @virginmedia what’s going on 😓
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Ang Gray
(@fostersbarbie) reported
from
Wokingham, England
@virginmedia tv,internet down for last 2 hours... hub flashing 2 green arrows.., help?!
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Lisa-Marie Cuthbertson
(@LisaMarieHeenan) reported
from
Reading, England
Hi @virginmedia can you please check service RG31 as all services are down, the online check confirms the status is down but only option is book an engineer for Tuesday, does that mean I can expect no TV or Internet until then?
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do you keep hanging up on your help line thatwere on hold for, for 30 minutes a time. Answer and help
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Haider Al-Rekabi
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia stop calling me and try to sell me something i already have with you. I think your trying too hard. I already have the full package for tv that i don't use, highest available Broadband. never use the landline and 4 Sim accounts. and still. You want to zell me more!
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@virginmedia All fine now - but TBH we're probably going to cancel. Our contract is up its going up from £70 to £85/month. To sign a new deal is a £82. Your offer to new customers is £45. I can't be bothered with this hassle every few months so am looking at sky. Thanks for checking though 👍
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem in the Maidenhead area?
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jayesh Patel
(@jayp171) reported
from
Maidenhead, England
@virginmedia is there a problem with WiFi in the Maidenhead area?
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
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Maxwell Perris
(@MaxwellPerris) reported
from
Maidenhead, England
@virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband
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Stuart Robson-Frisby (Ivanti)
(@StuRobsonFrisby) reported
from
Yateley, England
@virginmedia No broadband in GU46 7RR... is this part of the outage as have seen others in the area with issues but your website says no issues reported?
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia The only detail I’ve had is as follows and it’s hardly detailed. Please can someone tell me what is the issue and where, with timescales. “Hi, it's Virgin Media here. The installation is kept on hold due to construction issue.”
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Jessica Boshier
(@djmessyxjessy) reported
from
Reading, England
@virginmedia why do we keep getting cut off from your help line when you’re saying your going to block my mums phone. Answer!!!!
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Tim Morgan
(@timmorgan) reported
from
Reading, England
@virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.
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GamerJamesFM
(@GamerJamesFM) reported
from
Bracknell, England
@virginmedia hi, I am trying to access my router settings page but it isn't loading. Any idea what the issue is??
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Tom Asquith
(@tomasquith93) reported
from
Twyford, England
@virginmedia I’ve called, but that provided no help. I was told I’d get a callback from a team closer to the issue in 24 hours - which has since passed. Honestly, not a good start and I’ve not got service yet!
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Robin Conway
(@rockyrobin1982) reported
from
Bracknell, England
Hey @itv and @virginmedia. Could you please highlight the #WeMakeEvents campaign along with your footage and advertising of V festival coverage? As without support there won’t be another one to broadcast. #lightinred
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Dan Brooke
(@dan_brooke) reported
from
Maidenhead, England
@virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄
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Munindra Samani
(@5aman1_m) reported
from
Wokingham, England
Yet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Woolmer
(@LesleyWoolmer) reported
@virginmedia It's the 10th & u you can c i have been trying to get this resolved, via app & phone, since 3rd Jan!!! YOUR tests acknowledge there's a problem. We can only watch TIVO if we fully reset EVERYTIME. These issues are the box as we can watch via smart TV . WiFi is fine!
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Melanie Gray
(@LittleMissGray) reported
@virginmedia You are not providing any service. That’s the problem. You cut us off while installing with a neighbour and won’t come back to fix this until 29 jan. we need services before that. You broke it. You need to fix it. Before 29 jan
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Kate Jones
(@katejones_cymru) reported
from
Cardiff, Wales
@virginmedia Hello. I’m waiting for the service to be reconnected, any chance this can be sped up as I’m wfh and need wifi ASAP
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Grumpy Mole
(@Grumpy_Mole) reported
@virginmedia need to know how to cancel after your price hike but the page keeps telling me Oops, somethings broken. #broke #bobthebuilder #canhefixit
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Louise Long
(@loui5elong) reported
@virginmedia in W4 5UN and my internet keeps dropping. Ran tests and apparently everything is spot on and working. It really isnt. Can you organise a fix please
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The Bear in the Corner💙
(@Darwinsaysno) reported
@virginmedia Tough. Its a pandemic. People need the service more and have less funds for it. Your corporation could choose to hold off on this for 12 months but you won't. Profits first. Dont try and justify it. Profits before children's access to online education. We see you. @OwenJones84
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martin wallace
(@slytherin1966) reported
@virginmedia Where is it. Where can I find it. Because I haven't seen a message service anywhere
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Robin Barnfather
(@Robocog) reported
@virginmedia No internet AGAIN You have closed the complaint from several months ago also 2 outstanding "outages" None have been responded to, no automated refund for days of loss No way of Logging todays outage with you But you had time to tell me the price is going up from next month
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia No, because complaining won’t get the b/b installed and faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s a absolutely no point complaining. We just want b/b and don’t want to go to Sky.
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allan furness
(@mwnl) reported
@virginmedia Yes took two hours of phone calls to find out you haven't posted the boosters cos you've run out. Why can't you even be bothered to tell me this??? Customer service is pathetic