Virgin Media Outage Report in Woodley, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Woodley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Woodley, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading, Farnborough, Fleet and Camberley.
City | Problem Type | Report Time |
---|---|---|
Bracknell | Internet | |
Reading | Internet | |
Bracknell | Internet | |
Bracknell | Total Blackout | |
Reading | Internet | |
Reading | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodley, England
Latest outage, problems and issue reports in Woodley and nearby locations:
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I upgraded to the Ultimate Oomph package in Jan but still waiting for the order to be completed. I’ve contacted customer services on numerous times but no success, I’ve also raised a complaint. How do I actually get some help to complete the order?
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Chris C
(@a3racer) reported
from
Wokingham, England
@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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Marta
(@vikingmarta89) reported
from
Reading, England
@virginmedia why since Monday is so bad signal in Reading West ? I’m not able to work !
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Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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Paul Austin
(@BagshotTwit) reported
from
Camberley, England
@virginmedia I had my phone on me all day and didn’t have any missed call message. I have called numerous times and no progress. I understand you also can’t help me.
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6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Dawn Fabbricatti🇿🇦🇮🇹
(@DawnFabbricatti) reported
from
Reading, England
@virginmedia You LITERALLY cannot be serious right now? Is this how you believe my issue will be solved? And yes, in the last 19 days I have rebooted twice.
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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gareth moore
(@gareth5274) reported
from
Maidenhead, England
@virginmedia any chance of any help, been phoning since Friday and still getting nowhere. Ta.
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oluwa 🇳🇬
(@UrineMan) reported
from
Burnham, England
it should be illegal for virgin media to advertise their broadband as the fastest and most reliable. it’s absolutely ****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary The Mechanic #GrimeNetwork
(@GrimeMechanic) reported
@virginmedia You have a virgin media vehicle in a Garage that needs collection can you help if I DM you the address of there unit they work from
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lee cruttenden
(@leecrutts) reported
@virginmedia another day trying to get hold of your staff to fix my wi-if 😡 months of unforfilled contract and when I try to cancel due to this breech I am meet with staff who do not understand me and again want to discuss my O2 SIM card 🤔 shocking!! Help!!!
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Sophie Ratcliffe
(@SophieR61655389) reported
@virginmedia I called to report issues we were experiencing with our broadband service.I was told if I were to take an O2 sim at £7 a month I could get a free upgrade to 350mbps (from 200).I said I had no need for that, again I was asked if I’d take the sim. The upgrade was applied for free.
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Mrs H
(@Mrs_H33) reported
@virginmedia shocking service! Intermittent wifi for over 3 mnth. Keep getting fobbed off, cant cancel for another 6 months because I'm in contract. So you take my money, don't provide the service I'm paying for, then I pay more to cancel - couldn't make this **** up if i tried!!
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James Whittle-Hall
(@jameswhittle91) reported
@virginmedia any chance someone can help regarding my landline.
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Colin Gould
(@ColinGould2) reported
What is going on with your phone lines @virginmedia ? Trying 150 and disconnects immediately. Main line seems a constant answerphone saying lines are busy. How do we therefore contact you? It really is a poor support service
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🎤Toby Gilles🎤
(@tobygilles) reported
Hi @CitizensAdvice. Wonder if you can help? I'm a VAT-registered sole trader. As part of my work I have a @virginmedia account. The Virgin bills don't mention the VAT paid. Virgin say they'll send paper VAT receipts for £2/month. There's no free option (no paper). Is this legal?
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@geggenpress
(@wiltj72) reported
@KirkbyScouser @virginmedia They are the worst, plundering your account for huge, random, wrong amounts each month, while providing a **** service on TV and broadband that both drop regularly, alongside **** customer service. Best decision ever to **** them off.
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Sarah Courbet
(@sarah_courbet) reported
Reminded what an exemplary service @VodafoneUK provide. Called ref a death & straight through to a specialist, talked to an empathetic human who sorted it all out. Unlike @virginmedia - eventually spoke to the most patronising human ever & not sorted. Guess who I'm sticking with?
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margaret larn
(@19maggie78) reported
@IpswichJules @virginmedia Ask for a loss of service credit.