Virgin Media Outage Report in Woodley, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Woodley, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Bracknell, Reading, Fleet, Camberley and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
TV | |
| Reading |
Internet | |
| Reading |
Internet | |
| Fleet |
||
| Bracknell |
Internet | |
| Reading |
Community Discussion
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Virgin Media Issues Reports Near Woodley, England
Latest outage, problems and issue reports in Woodley and nearby locations:
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
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Rob Allan
(@roballan07) reported
from
Maidenhead, England
@virginmedia It was a terrible experience. 3 different people over a period of 1 hour 20 minutes. I had to explain the situation 3 times. You need to review your Customer Services approach as today it appears broken.
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Woodsy
(@chriswoods84) reported
from
Wokingham, England
@virginmedia only had internet installed last week. For about the 15th time it's dropped out. Fed up of sitting on phone on hold. Service update page says all ok. Clearly isn't
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia Exactly - hands washed of the issue. I don’t need an update, you’ve told me it’s done. It isn’t.
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia Not great, it never is really.
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MarkBlunden
(@markblunden) reported
from
Maidenhead, England
@virginmedia you’re broadband has gone from great to very unreliable. It seems to drop out regularly now. Paying a lot for your service sort it out!!
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Not impressed, area service is restored but my service is still down. Engineer booked for Tuesday - do you really call this service!!!! I seem to have ongoing issues with Virgin Media - seriously considering changing my provider.
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
@virginmedia I did this last week and again twice this week All says there is an issue and I need to talk to someone
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
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Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Cannot access my account online, forgotten my security question so cannot call, it’s my elderly dads account I set up for him. He moved today,none of your staff will help me as I don’t have the answer. He has now moved, has no contact to outside world, please help!
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Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
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Woodsy
(@chriswoods84) reported
from
Wokingham, England
@virginmedia I've done all that. It's been intermittent all day. I've reset. I've turned on and off. I've sat on hold. It's a ridiculous service
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
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Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
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Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
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Katy Hamilton
(@Katyebh) reported
from
Reading, England
@virginmedia I made a GDPR complaint to you at the time of writing that tweet it was acknowledged, my preferences were updated (apparently) and yet I STILL get calls. Not a word of an apology in that letter though. Didn’t think anything would tempt me back to Sky..
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Debi Brown
(@debi_feltimo) reported
from
Maidenhead, England
@virginmedia Transfer, he moved today so is really panicking that he cannot contact anyone. I can’t even check if the service will be available in his new home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BinaryFunction
(@Binaryfunction) reported
@virginmedia please can you check for any broadband issues in the BL97EL Bury, Lancashire area. I need to work and my connection is currently flapping since the last 40 minutes.
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Del Young
(@Del67Young) reported
@virginmedia What on earth is this Aklamio sign in all about Ref £50 payment for referring a friend why do you make things complicated in the past it's just been added to my VM account ??
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Mike Mackay
(@mmackay65) reported
@virginmedia do customers who experience loss of service get compensated ?
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chipmunk
(@Toytoise_) reported
@ojfatz @virginmedia I have to hotspot at least once a day 🙃 it’s that bad
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♠️🇵🇸
(@Rkbldn) reported
Virgin media might be the worst internet providers to ever exists
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sarah w
(@umsafeer) reported
@virginmedia no internet since yesterday and I was told it would be fixed at 8pm yesterday. Service is just not good enough and not worth the money. Internet is needed for work and now I have no access. Awful service.
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Craig Hammock
(@craig_hammock) reported
@virginmedia Currently abroad - told to update sim bc of a text saying: "We tried to update your mobile network services so you can use your mobile outside the UK but it didn't work" - new sim now in as old one stopped working, but this also does not work. Can you fix this?
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James Hyam
(@James_hyam93) reported
Virgin media WiFi down again
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Tr1ck 76
(@Tr1ck76) reported
@virginmedia I have no internet, no broadband, no phone line since about 10pm last night - what is going on? When will it be fixed and will customers be compensated for paying for literally no service?????
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Cass ***
(@Hoebomedia) reported
@virginmedia The equipment seems fine. All the connectors connect. There was work being done for the past 2 weekends which caused outage and I've not been credited. Yesterday was just a random hour without WiFi.