Virgin Media Outage Report in Woodley, Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Woodley, Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Camberley, Fleet, Farnborough, Bracknell and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Camberley |
Total Blackout | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Camberley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Woodley, England
Latest outage, problems and issue reports in Woodley and nearby locations:
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James McFadden 🎮
(@McFadden1985) reported
from
Camberley, England
My @virginmedia has completely gone down. On a Friday night & good Friday of all days. TV is completely blank 😣
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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Chris C
(@a3racer) reported
from
Wokingham, England
@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia having problems with internet in GU14. Will this be resolved soon
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@denman79 @virginmedia The irony is that @virginmedia are more like the Pistols -‘No point in asking you’ll get no reply’ and they seem ‘Pretty Vacant’ but ‘Never mind all that…..’ can someone please take some responsibility and ownership that seems to be sadly lacking atm
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Caryn Sinclair
(@ce141974) reported
from
Maidenhead, England
@virginmedia your customer service is beyond bad!! When making a complaint because I have no internet your representative desires to shout over me! I’ve been waiting 3 days!! Shocking!!!
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Alex Turton
(@woodyturts) reported
from
Farnborough, England
@virginmedia hey, it’s been slow going on broadband in GU14 since Tuesday.
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
Hey @virginmedia I forgot how awful you were when it came to anything other than collecting my direct debit. Apparently you don’t have a complaints dept, genius, and after 4 calls to you today totally around three hours, you cut two of them off during the musical interlude!
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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oluwa 🇳🇬
(@UrineMan) reported
from
Burnham, England
it should be illegal for virgin media to advertise their broadband as the fastest and most reliable. it’s absolutely ****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rhiannon
(@Rhi_Raspberry) reported
@virginmedia paying £90+ a month for intermittent services. My wifi has been down for 2 days now. Resulting in me having to work overtime!!
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Storm
(@EKG_StormKings) reported
@virginmedia Are you currently have customer service phone issues? As I tried ringing it and it sounds all crackly and when someone goes to answer it just goes quiet and I can't hear anyone?
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kaycee
(@987kaycee) reported
@virginmedia my internet is down Dundee can you advise
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Justin Donne
(@JustinDonne) reported
@virginmedia I don’t have space in a tweet to outline the issue
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Anurag Bhagwat
(@anuragbhagwat11) reported
@virginmedia I have been calling since the past one week. I just keep getting transferred from one department to another!! People can see that there was a work order issued on their system on the aforementioned date but they are not able to book a new one! Atrocious service really.
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Beth Shinfield
(@BethShinfield) reported
@virginmedia Probably about the 4th July. I loved our the house you were supplying over 3 weeks ago and have been trying to cancel since we got a move date on 15th June
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Pinkz
(@pinkz_afc) reported
from
Coventry, England
@virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.
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Lambchop2311
(@lambchop2311) reported
@virginmedia We spoke to someone in customer service about 3 weeks ago, they said they would get back to us within 7 days, we still haven't heard back
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Lambchop2311
(@lambchop2311) reported
@virginmedia we had bb installed 3 weeks ago, cos the email address was registered with another virgin product about ten tears ago, we cannot log on to virgin media services, we spoke to someone 3 weeks ago and still no response, can you help please!!!!!!
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Sue Harvey 💙
(@SueHarveyCT) reported
@virginmedia Thanks for bothering to respond. The learning for VM is surely to tweek the automation so that it checks for a confirmed delivery date from your courier before sending threatening emails. Or at the very least tone down the emails. You're welcome.