Virgin Media Outage Report in Wokingham, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wokingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Slough, Bracknell, Guildford, Reading, Basingstoke, Wokingham, Camberley, Woking, Aldershot, Farnborough, Crowthorne and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| Bracknell |
Internet | |
| Slough |
Internet | |
| Slough |
Internet | |
| Guildford |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia No as I am about to drive to work when I should be working from home as I do each Friday and Monday except poor service is preventing me doing do. I will make a formal complaint tonight as this is the second time this week.
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Mike
(@mikeyh817) reported
from
Woodley, England
Can I just say again @virginmedia is absolute shite. Had no internet for nearly an hour but “their system is down” so they can’t check it. Piss poor from this company
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia We are going around in circles. Your team just go through the same script each time we call. Please arrange escalation to a manager to investigate why your support team cannot resolve issues due to flawed process.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@Virgin_Victoria @virginmedia Thank you. Virgin Boffin says no issues in area. I have carried out 3 x fully resets and all I am getting is flashing areos and horizontal lines.
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Graeme Spice
(@spice1971) reported
from
Yateley, England
@virginmedia Maybe you can pass on the fact 2 calls to two separate call centres (first was India, second Scotland) both dropped mid call. Assuming it wasn’t the operators maybe there is an issue. Didn’t happen to Philpines on third call. Annoying when hold times are long
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia @Virgin_Victoria @AaronGaben Virgin says no issues in my area but all I am getting is flashing green arrows and no connectivity... full reset and switched off 3 tokes but to no avail.
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Happyh1983
(@HappyH1983) reported
from
Reading, England
When you ring @virginmedia to discuss your current package... 1st guy ruder than rude... Asked to talk to disconnections and get the best customer service. Turns out there was a deal to be made. Very happy now.
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@virginmedia Just done that and again no issues reported. This is the second time this week I have had no connectivity. Just tried a reset and still nothing. How do I get an engineer out as this is becoming tiresome now given the price we pay.
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia putting on such excellent service again 😡😡😡😡 broadband been down now for over three hours. You clowns really are useless. Really wish we’d left you when we had the chance 😡😡😡😡😡
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Paul Camm
(@MrCamm) reported
from
Aldershot, England
@virginmedia putting my bill up by £4.50 a month ... for a patchy as ffk service cheeky bastards , I'm contemplating cancelling it ans watching everything via kodi £115 a month for tv cannot be justified even if I do watch a lot as I'm a loner
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Jane
(@i96jms) reported
from
Basingstoke, England
@virginmedia If you forgot your pin your bank would send a replacement through the post. Please arrange for a way to cancel this account that does not cause further distress.
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Chris Scoffield
(@chrisscoff) reported
from
Bracknell, England
@virginmedia service is appalling. Engineer arranged last Friday for today. Didn’t turn up. Now told it had been cancelled and we were informed. Lies Lies Lies. Broadband is almost unusabale. Can’t wait for contract to end so we can get sky.
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Jane
(@i96jms) reported
from
Fleet, England
@virginmedia When I phoned and used the chat they said the same thing. We have already called many times so would prefer you to discuss with your team and arrange a callback by someone who can help.
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Basically we wanted to save money as we were paying too much so we spoke to you guys and we were offered the £99 package which was great but sadly the system was down so the lady said she would call us back in the week. Well that never happened and then a direct debit went
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
Slightest hint of bad weather and here we go again. it's only slightly damp here but already working from home has failed before it's even started. Think its time to switch ISP as this is becoming all to frequent from @virginmedia.. 2 lost days of work/pay this mth already.
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Deborah
(@debsw18) reported
from
Hook, England
@virginmedia customer service is beyond shocking. Reps don’t listen, lie and refuse to help. Icing on the cake is my graduate daughter having £123.34 taken from her account DESPITE being told this would NOT happen. Going round in circles. No one ever phones back.
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Alex George
(@woodsa164) reported
from
Wokingham, England
@virginmedia The worst Broadband provider 😡 The worst customer service 😡
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Martin Jerrard
(@MartinJerrard) reported
from
Farnborough, England
@dinger3805 @virginmedia It's become a bit of a joke which is not funny anymore as I have lost 2 days pay now because of this given the price we pay. Appualing service at the moment.
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Mike
(@mikeyh817) reported
from
Woodley, England
@virginmedia According to your fault page there’s nothing wrong yet when you call they agree there’s a problem. Again poor service from yourselves when your departments can’t agree!!!
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Matt Browne
(@mattlfc78) reported
from
Ash, England
@virginmedia Of our account for the same amount as last month. We were told that we’d be paying £99 a month but more was taken. We have been trying to sort this problem out for a week now and no one is helping. We asked to speak to a manager and got told there wasnt any available
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leah Fielding
(@leah_fielding) reported
@virginmedia So this week i have learnt you can't help through: - twitter - Web chat - telephone - email - WhatsApp - @richardbranson Whats next? Would you rather a letter in the post or a flock of carrier pigeons? What would be least likely to be shrugged off like I have been so far?
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Laura Price
(@ladylauraprice) reported
@virginmedia No. I am stuck with a terrible package and tired of dealing with your rude staff. I’m waiting for the opportunity to cancel and switch to #AnyoneButVirginMedia
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Aaron Yongblah
(@yongblah) reported
Annoyed that while at work, my broadband has been down. In checking the status updates 'via the service provides site' all seems fine on the grid ? Can you clarify why it was down ? @virginmedia
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Atomic Blonde
(@AndiLDN50) reported
@virginmedia I have raised a complaint 3 times now about the rubbish Wi-Fi connectivity. Yet every time I go to track complaint there’s nothing attached to my account and no contact from yourselves. This is beyond exasperating
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Haroon
(@Haroon_NA) reported
@virginmedia Is there someone I can email or call directly as the advisors on the phone seem useless. The one today said she will be sending me a final resolution letter and ombudsman contact details through email but all she send me was a pdf of your complaint procedure
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Albalass
(@Albalass08) reported
@virginmedia anyone else regretting upgrading to the new 360 remote? Absolute nightmare and no one can help! All lines busy. Spending too much time trying to speak to someone for help. So frustrating 🤬
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Leah Fielding
(@leah_fielding) reported
@virginmedia Are you really sure though? I have already waited a week?!?!?!? Can you sort this problem out rather than shrugging it off as "I'm sure someone else will do it" I've never known customer service like this.
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Theo
(@theoj1) reported
@virginmedia Wny oh why is your customer service so diabolical we have no TV no wifi nothing and I’m being told 5 days !!!! We cannot work from home we cannot do anything !! Fix this or I’m out I’m done I can’t do this anymore !!!!!
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Dena Hyett
(@DenaHyett) reported
@virginmedia Is the broadband down in TN8 area? It has been off and on all day (mainly off - although service status says no issues). Very irritating when I am trying to work from home.
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Val Muddyman Jewellery
(@ValMuddyman) reported
@virginmedia I've checked and there's no issues in this area.