Virgin Media Outage Report in Wokingham, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wokingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Reading, Guildford, Maidenhead, Farnborough, Basingstoke, Woking, Camberley, Fleet, Aldershot, Bracknell, Slough and Burnham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Internet | |
| Guildford |
Internet | |
| Maidenhead |
Wi-fi | |
| Farnborough |
Wi-fi | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
-
Paul Andreianu 🇪🇺🇷🇴🇬🇧
(@andreianu) reported
from
Windsor, England
@virginmedia I’m afraid I won’t be using your services starting 2020. Average quality, poor customer service, huge prices.
-
Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@virginmedia just love paying for services which I'm not getting! Seriously sort it out or I will be going elsewhere. No tv, no internet your service is an absolute joke!
-
Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia , have been a customer for many years, my recent experience of your customer service was appalling and no empathy shown or value for my custom. I said your service makes want to leave, I was told that’s my choice, so leaving
-
Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@virginmedia I ring and get hung up on after being on hold for 6 minutes. I just want what I was offered on Friday. I am not very happy with the customer service I am receiving at the moment and will just walk away. I have been a customer for 10 years and get no perks just bigger bills
-
John Neilson
(@flyingjok) reported
from
Camberley, England
@dgrutsch @virginmedia @SkyMediaUK @virginmedia has lost direction and customer focus IMO. After trying to tell me there was no fault in my area, before agreeing for an engineer to visit and check system (multiple faults) it proposed sending a pack of cables for me to try and fix myself. Err I don’t think so!
-
Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I have resolved it now but I’m tired of having to fight to get a good service. I had to threaten to report it to Watchdog before getting through to someone who could help.
-
Martin law
(@tw1tterlawsey) reported
from
Reading, England
@virginmedia Was not anticipating having to leave when i called in, was unhappy you increased my monthly charge and had not been advised. Was told you could do this and there was nothing you could do to rectify the overcharge. Been a loyal customer for 8 years and got treated this way
-
Rochdale Cowboy
(@Rochdale_Cowboy) reported
from
Maidenhead, England
@UxbridgeLord @marxistniklas @Jim27371416 @DansTweeterings @jeremycorbyn @virginmedia There'll be nothing stopping you from buying it in the future. Not sure what your issue is with a policy that gives other people something you don't want, and which doesn't cost you anything.
-
T 🎮
(@16_bit_boy) reported
from
Basingstoke, England
@virginmedia Already checked that, no issues apparently..
-
Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Service outage AGAIN, this is now starting to become ridiculous... when will I start getting a reliable service!!!! This is not what I pay for @virginmedia
-
John Richards
(@Johnty14) reported
from
Basingstoke, England
@virginmedia I’m having issues with my broadband starting & stopping every 10 mins or so, packet loss too. I’m in the RG21 area but the website says no known issues!
-
Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Really need to consider my options and look at other service providers - ongoing intermittent service for a week now and keep getting fobbed off by you CSA's - I think you may want to consider reviewing your customer services. #badcustomerservice #virginmedia
-
Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
@virginmedia Thanks @virginmedia Definitely not broadband on, @amazonprimesport need to sort out their network.
-
Mark Donovan
(@DonnyNo6) reported
from
Burnham, England
@virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice
-
Danny Daly-Arnett
(@danarnie) reported
from
Bracknell, England
@laaqpr @virginmedia The new one is. “It’s all gone through” Then never receive an email and still paid what you are paying with the “system” saying I never called
-
Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Proposed resolution time is 16h00 - so service has been out since 10h30 and I work from home...
-
Donna Webster
(@donnataylor7) reported
from
Bracknell, England
@virginmedia I didn’t receive my new contract on April, was not told of 6 month discount price shot up and I had to fight to get my billing date changed. Overall not a good service 😡. Took me over 30 mins on telephone to try and resolve
-
Noice1
(@Noice113) reported
from
Finchampstead, England
@virginmedia I am trying to cancel and on three occasions have asked for help my bills have gone up by 45% no explanation shame on you
-
Melissa Burns
(@lissaburns) reported
from
Basingstoke, England
@virginmedia down in #Basingstoke RG21 - call to find out its out between 10am and 3pm due to network improvements. Surely such a significant outage he should come with prior warning - how to damage #CX ! Could have been a great #CX if communicated well...
-
Chris Evans
(@CorneliusEvans) reported
from
Bracknell, England
@virginmedia Netflix is not working with our broadband service you might want to looking in to this as all other streaming service work fine. P.s I’m VM service tech 😉
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Abbey
(@Abb_fab22) reported
@virginmedia The service checker is telling me I owe you money and I need to pay this month's bill which is a lie as I pay by direct debit and the payment was taken. The service is a joke!
-
craig larter
(@y2cragie) reported
@virginmedia hi I’ve had two complaints now completely ignored one should have been filed 2 months ago apparently never got logged and now another over a week ago and still not acknowledged, can I can confirm the correct regulator to escalate this further please
-
HRH Kenzie
(@GiveupdotCom) reported
I’m so fed up of @virginmedia their internet is ridiculous and so overpriced - I’m disgusted with this service my god
-
Emilie Shaw
(@EmilieShaw12) reported
@virginmedia Very much doubt it 20 years of being a customer means nothing to @virginmedia !!!
-
Helen Rogers
(@superhel7) reported
@virginmedia So you’d rather lose customers? You can bet we will never be returning to virgin after this treatment.
-
Itchy feet
(@never_home1) reported
@virginmedia @vmbusinesshelp You think I haven’t reached out for help? This is typical VM fluffing.
-
Darrell Cook
(@dazcookcook) reported
@virginmedia It must be WiFi using your speed tester it says to the Hub 649mbs but to my Phone 90mbs. I've never been happy with where my Hub is because it kind of hidden down the side of my TV
-
hi
(@mylinhnguyen177) reported
@virginmedia your wifi is absolutely shocking pls fix it, it goes on and off every ten ******* minutes
-
David Byatt
(@davidbyatt) reported
@virginmedia Waste of time calling in. The CS reps just tell me the same thing over and over… restart the router etc Even had an engineer out and he said your mesh pods are a waste of time!!! Had nothing but issues with them. It’s at the top of the stairs with the router directly below it.
-
David Byatt
(@davidbyatt) reported
@virginmedia The test was done stood next to one of your WiFi pods in my home office. The things that are supposed to increase performance in poor signal areas!!!! I don’t have the facility to wire in directly to the router.