Virgin Media Outage Report in Wokingham, England

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Wokingham, England

The most recent Virgin Media outage reports came from the following cities: Guildford, Bracknell, Reading, Slough, Camberley, Maidenhead, Farnborough, Basingstoke, Woking, Fleet, Aldershot, and Burnham.

City	Problem Type	Report Time
Guildford	Internet	23 hours ago
Bracknell	Internet	1 day ago
Reading	Internet	1 day ago
Slough	Internet	1 day ago
Slough	Internet	2 days ago
Reading	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

• 
  Safdar Mustafa (@safdar) reported 53 seconds ago from Reading, England

  @virginmedia My WIFI is unbearable and affects my day of online meetings. I’ve done the usual troubleshooting and have your app too. Calling your support is useless and I can’t get through to a human. What do I need to do to resolve my issues? Message your CEO?

• 
  Steve Jones (@fleetsaints) reported 5 minutes ago from Fleet, England

  Changed from sky broadband to @virginmedia seriously didn’t think it could be worse. How wrong I was. Utterly shocking broadband. Lost count of the number of times on the last 48 hours we’ve lost service.

• 
  amy james. (@AmyJ1996) reported 6 minutes ago from Farnborough, England

  Right who has virgin media tv someone help us

• 
  Kim Ronaldson (@rattyliveshere) reported 12 minutes ago from Guildford, England

  @virginmedia thank you for the reply... my home number is ex-directory and has been for years, how do i cancel this service please?

• 
  MarkusOreillius (@FrTedCrilly) reported 17 minutes ago from Old Windsor, England

  @virginmedia Paid for sky sports, not getting HD, TiVo box has issues dropping sound needing reboot and channels missing! Call me!

• 
  Jonathan Norman (@jonathansnorman) reported 17 minutes ago from Farnborough, England

  @virginmedia I had an important online meeting at 7.30 this morning, no internet. Same problem last Thursday. Been and NTL & Virgin customer since forever but it feels like it is time to change

• 
  Haider Al-Rekabi (@HaiderAlRekabi) reported 17 minutes ago from Reading, England

  @virginmedia and any chance someone replying to my message via app? I waiting for 50 minutes now. I have broadband down since 18:00 RG2.

• 
  Julian Hull (@JulianHull) reported 17 minutes ago from Farnborough, England

  @virginmedia what’s happened to our internet?? I’m in GU14 trying to work from home. The last 2 weeks we’ve either had no internet or very very slow. Ran speed checks, used to be over 100, now it’s mostly around 6-15 and we are paying for 100

• 
  Corinna Reilly (@corinnareilly) reported 25 minutes ago from Old Windsor, England

  @virginmedia complete jokers. Cut all our services off despite payment and now on hold for over an hour on phone and chat - major fail. Zero customer service

• 
  Bob Beveridge (@BobBeveridge1) reported 27 minutes ago from Reading, England

  @virginmedia Yes I have explained all this before. Is there any point? My recent issue was with the pathetic final letter, now combined with the fact that your system is so poor you know nothing about this. Totally poor customer experience.

• 
  MarkusOreillius (@FrTedCrilly) reported 32 minutes ago from Old Windsor, England

  @virginmedia have been on ‘hold’ for over 24 hours now, time to cancel my contract! Our box is buggered and we have missing channels, no point staying on.........

• 
  Dan Brooke (@dan_brooke) reported 35 minutes ago from Maidenhead, England

  @virginmedia had reached a new level of incompetence in terms of customer ‘service’. 2 months since signed up and still not installed with multiple last minute ***** ups... 🙄

• 
  Stuart Kearney (@skearney7) reported 39 minutes ago from Basingstoke, England

  @virginmedia Not really. I have made arrangements to bring my account up to date and close it as I am a responsible person. However as a result of the U Switch service not working. I have paid you £150 extra for a service that I have not used. So from my point of view I am very frustrated

• 
  Tim Morgan (@timmorgan) reported 40 minutes ago from Reading, England

  @virginmedia what's the best department to get My Virgin Media support? I am a customer and it won't let me register an account using my email address although my bill is sent to the same email.

• 
  Daniel Saunders (@danjsaunders) reported 43 minutes ago from Guildford, England

  @virginmedia Yes this was one of the first things we tried. Ended up having a repull after two engineer visits, but still not fixed the issue. How about trying a new hub?

• 
  Carys Green (@AV_Carys) reported 44 minutes ago from Reading, England

  Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!

• 
  Daniel Saunders (@danjsaunders) reported 47 minutes ago from Guildford, England

  @virginmedia The same issue I contacted you over three months ago. My WiFi network kicking all devices off the network multiple times a day.

• 
  Maxwell Perris (@MaxwellPerris) reported 52 minutes ago from Maidenhead, England

  @virginmedia That you don't have enough staff to meet customer demand, apparently you don't have a complaints team and a £20 credit should solve all our problems. We never had this issue when we were with @SkyBroadband

• 
  Munindra Samani (@5aman1_m) reported 57 minutes ago from Wokingham, England

  Yet again issues with virgin broadband. On the phone for over 25 mins - ridiculous #virginmedia #connectivity

• 
  MarkusOreillius (@FrTedCrilly) reported 58 minutes ago from Old Windsor, England

  @virginmedia Service issues would not affect the box or lack of hd

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stewart Rice | Gfinity (@ScruffLord) reported 4 minutes ago

  @AceTrainerLiam @virginmedia Their 1Gb service when we had it was shocking, zero ability to speak to anyone and no-one knew what they were doing with the technology. If you're looking for consistency at 1Gb I hope you find it if you get the upgrade. We left them thanks to their 1Gb service.

• 
  TerraceFabulous (@TerraceFabulous) reported 10 minutes ago

  @virginmedia Tried it but no one came to help...it’s just full of people moaning or offering expensive solutions.

• 
  Sarah Greenan (@weessquiral) reported 12 minutes ago

  @virginmedia I specifically spoke to 2 teams yesterday to ensure we wouldn’t be pushed again- both assured me it would be happening next week. For someone to have changed their mind today! Really very very poor. We are home workers, working on data, (that we were having to pay virgin for)

• 
  JDub.EXE (@JDub_EXE) reported 12 minutes ago

  Akin to "watching paint dry" or "moving at the pace of treacle", I would like to add "waiting in the queue to speak to a member of the Virgin Media Customer Relations messaging team" to things that very slow and very boring. Granted, it's not as catchy, but you get my point.

• 
  Lulu (Raluca) Chioveanu (@RalucaChioveanu) reported 13 minutes ago

  @virginmedia Besides the fault last night , I am having poor service every day for the past 5 months or more and can not work as the internet is dropping and also the coverage is poor Called numerous times and still no solution

• 
  sam (@Smeaghan_) reported 16 minutes ago

  Honestly, me cancelling my account with virgin media wifi for my flat in London has somehow ended up with a collection service appearing at my mum’s house in Liverpool

• 
  LettWalking (@CornwallCanuck) reported 19 minutes ago

  @virginmedia Done, but not. ChatBot questions with no bearing on the issue. Finally got agent choice, but wait is hour, so not hanging on. Have delivery tracking number, so customer using my number can be identified, but @virginmedia - a comms business, has so many barriers to communication

• 
  TJ23 a.k.a TeknoJoe23 a.k.a Joey De'cino (@TechnoJoeThaHoe) reported 19 minutes ago

  Anyone in the UKs virgin internet down? #virginmedia

• 
  Aston (@AstonLive) reported 22 minutes ago

  @virginmedia No I’d much rather you just come out and fix it or give me this not happen money back and I’m going to sky it’s ridiculous I shouldn’t be paying this much money for it to not connect to the TVs most the time or the phones and always be laggy and and disconnect me on the Xbox

• 
  janet mckenner (@bijoulandlord) reported 26 minutes ago

  @virginmedia Hello twitter virgin. Please help me - yesterday I got a letter saying we are sorry you have made a complaint please give us 28 days to look into it. And today I have an email saying your charge is £40 Direct debit will be taken .... I was expecting a refund!!!