Virgin Media Outage Report in Wokingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wokingham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wokingham, England
The most recent Virgin Media outage reports came from the following cities: Basingstoke, Woking, Slough, Reading, Guildford, Bracknell, Camberley, Fleet, Farnborough, Aldershot, Ascot and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
||
| Woking |
Total Blackout | |
| Slough |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Marti Jerrard - K74
(@K74Marti) reported
from
Farnborough, England
Everyday this week and again today @virginmedia has stopped working… constant resets and in some cases down for 3-4 hrs at a time which is preventing work, training, education & entertainment! Come on #Virgin sort your reliability out pse
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃
(@LesleeRBarron) reported
from
Reading, England
Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963 #virginmedia #ScamAlert
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia And there you have the extent of VM customer care folks!
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia can’t even set up hub properly. 3 weeks since I upgraded my speed and I receive still the same but they keep insisting (we made changes will approve by tomorrow) REALLY!!! Is technical support think we are so stupid. Get a grip @virginmedia next stop complaints
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Nicky Booty
(@nickybootyy) reported
from
Reading, England
@virginmedia when will the problems in rg1 be resolved?
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Kieran Davey
(@KieranDavey1) reported
from
Basingstoke, England
@virginmedia Hi - I'm in Rg22 and Internet has been down since about 11am - do you have an eta for when this will be fixed? Thanks
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Dave Crocker
(@davedec60) reported
from
Reading, England
So @virginmedia once more we have an outage, how many times now in the last 3 months? NOT GOOD ENOUGH!! Currently looking at switching supplier
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia Hi again. Just letting you know we’ve made contact with him and all seems fine. So please can we cancel the engineer for Friday.
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DimiD
(@DimiD35089880) reported
from
Camberley, England
@virginmedia Upgraded to volt500 from 350 and speed haven’t changed now 3 weeks despite your engineer changed the hub him self still same shame I been loyal customer for the last 13 years
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
Really hard to support brand @virginmedia and recommend them to anyone for Broadband. They may be the only competitor to BT but do you have to compete for last place?
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia Broadband down again, 2nd week in a row. Had one day of service and stupidly canx Engineer due next day and hey presto back down we go again. 1 week wait for engineer, 1 day of BB, and now earliest slot for Engineer +1 week. Buyer beware. Typing whilst 50 mins holding with VM!
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𝗟𝗲𝘀𝗹𝗲𝗲 𝗕𝗮𝗿𝗿𝗼𝗻 🏳️🌈 🇺🇦 🍃💚🍃
(@LesleeRBarron) reported
from
Reading, England
@virginmedia Just had a call from Jerry at Virginmedia media wanting to help me mend my broadband issues (that I don’t have). After challenging him he told me to find the largest ***** & shove it up my arse!! Charming!! His No. 02038399963
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𝓓 𝓪 𝓶 𝓲 𝓮 𝓷
(@DamienPSmith) reported
from
Bracknell, England
@virginmedia how soon before that issue is resolved? I’m in the RG12 area? Trying to work from home
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days
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Flo
(@Flozephine) reported
from
Bracknell, England
@virginmedia no broadband in RG12 for over an hour - can’t report on your service status page as it appears down? Any update gratefully received 🙏🏻
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Bowlesy
(@Chateauneuf64) reported
from
Wokingham, England
@virginmedia all week had total Broadband outages and down again now (past hour). Received a text from VM with link to follow (self help) and guess what, I need Internet to access! Trying to WFH just impossible. Every hour we have issues.
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄
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Billy Baxter
(@will_i_am67) reported
from
Slough, England
@virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom
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Pilot_Paul
(@pilot_paul) reported
from
Basingstoke, England
@virginmedia @joelycollinsx Hilarious. You get a link after ringing the number but the website is down
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faye harland
(@fayeharland) reported
from
Reading, England
@virginmedia I’m not sure if they do. Happy to do another web chat to cancel.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Partridge
(@AndyP2609) reported
@virginmedia Having issues daily now. Last bill was about £107. Remind me why again?
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Drew
(@a_m_sim) reported
got an exciting bank holiday Friday of ‘wondering at what point in the 12-4 slot will the Virgin Media person arrive to fix my wifi’ buzzing
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Robin
(@Robin81534007) reported
@virginmedia Yes I have tried all the normal things. Is there an issue in my area or something? It doesn't work less than it works at the moment. All my recorded shows are unwatchable
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amanda
(@amanda11350524) reported
from
Ilford, England
@virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!
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Rich
(@RichKnight3) reported
@virginmedia I have been transferred and transferred now since 9am. Would you like me to post the screenshots of the conversation so you can see what it’s like trying to cancel a contract with you?
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Scott Kensett-Hopkins 🇺🇦 🏳️🌈🇺🇦 He/Him
(@twoboyz) reported
@virginmedia Never used nor registered with that service so can't comment and bereavement team left it as a letter informing me case will be closed in 28 days
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Debs
(@Debs2500) reported
So Virgin Media just wouldn't give up. After confirming I was leaving yesterday, just got them down to £41a month today (from proposed £87.75). It's less hassle not to move & not a bad price, plus faster broadband speed & more channels. My advice is keep saying no to the offers!
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Andy Partridge
(@AndyP2609) reported
@virginmedia beyond a joke now. How can I complain? Ticket #28797729. Called and I got sent a link. Followed the link and got asked to call! 😡 Intermittent wifi y'day and down again today. Engineer asap pls
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Chloè Moles
(@chloemoles_) reported
@virginmedia I’ve spoken to your ‘customer service’ team twice already and all I’m told is ‘may be 10 mins, may be 24 hours, may be all week’ no explanation as to why and that response is just not good enough
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Linda H
(@mysonisno1) reported
Still chuckling @ Harry from @virginmedia calling me to tell me I have had problems with my internet although I’m quite sure he wasn’t really from Virgin because when I questioned him & said I thought he was a scammer he said “f*cking hell” whilst he hung up #imnotasstupidasilook