Virgin Media Outage Report in Ascot, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ascot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ascot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ascot, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: London, Guildford, Maidenhead, Bagshot, Farnborough, Walton-on-Thames, Uxbridge, Aldershot, Ruislip, Slough, Marlow, Woking, Feltham, Windsor and Camberley.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ascot, England
Latest outage, problems and issue reports in Ascot and nearby locations:
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Chris S (@CMS200) reported from London, England
@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
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DC (@dc89lfc) reported from Slough, England
@virginmedia When do I get an engineer to sort these intermittent issues? Had issues all week, cut out during work zoom calls with clients. No completely dead. When do i get an engineer round? #badcustomerservice
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Kelvyn Taylor (@Vibroseis) reported from Egham, England
Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.
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DC (@dc89lfc) reported from Slough, England
@virginmedia @Ofcom please could you advise how I can make a complaint about @virginmedia been going around in circles on the phone, web and text with them and no resolutions.
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Johnnyplanted (@Johnnyplanted) reported from Hillingdon, England
@virginmedia Hi @virginmedia unfortunately this text link doesn't work. Have given up trying to get through by phone. My DD has been cancelled, so please get in touch to resolve.
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DC (@dc89lfc) reported from Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
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Wakeford Fireplaces (@WakeFireplaces) reported from Send, England
@virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!
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Tina Clark (@Tinalc69) reported from London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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mike (@mikeperrin58) reported from Egham, England
Anyone having trouble with Virgin media broadband or is it just me ?
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Sarah Yard (@PinkDotty_Sarah) reported from London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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DC (@dc89lfc) reported from Slough, England
@virginmedia 3 days I've been having non stop issues now! I can't work because of it being down (which is costing me money!). I scheduled an engineer visit, who can't get here until Friday and now just received a text to say its been put on hold! Wtf is going on.
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Martyn Jones (@TheonlyJonesy) reported from Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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Sarah Yard (@PinkDotty_Sarah) reported from London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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DC (@dc89lfc) reported from Slough, England
@virginmedia if i can't work tomorrow because of your useless service, i want my contract cancelled, and i'm going elsewhere. So many issues
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Richard Knott (@reknott) reported from Burnham, England
Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking
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Ems ☾ (@EmsAlice) reported from Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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Chris Wheal (@whealie) reported from London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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James the Electrician ⚡ (@jamesifoster) reported from Spelthorne District, England
@virginmedia Our Internet is down TW18, Staines-upon-Thames
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DC (@dc89lfc) reported from Slough, England
@virginmedia @virginmedia seriously can someone please look at resolving this ASAP. Otherwise I want my contract cancelled and refunded for the lack of service for the last few days.
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Nico Cary (@nicocary) reported from Cobham, England
@joshshepherd88 @virginmedia @vmbusinesshelp Looks pretty simple to me tbh. Sell a service and just ignore customers. I feel sorry for the staff that have to try and run this **** show. They must get so much abuse. I’m not even mad I’m just disappointed that I can’t use the service I’m paying for. 3 months of this 💩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie (@haywooddev) reported
@virginmedia The first complaint is closed already
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Tuggah (@Tuggah4) reported
@Abanoubmh lucky as ****, virgin media is a curse.
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Garry Fitt (@garry_fitt) reported
@virginmedia I have also been promised 2 manager call backs but never received any Clearly my custom means little to virgin?
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Villidren (@villidren) reported
@virginmedia I just spoke to a customer service member who told me that the "service request" date was more of an estimation than an actual appointment. Is this the case? I wss expecting it today but obviously that has not happened. Though I was assured tomorrow.
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ʎpuɒ 🇺🇦 🦚 All Leeds aren't we‽ (@bothberie) reported
Did the Sky TV person just say that Raph was out because of a "COVID injury"? Surely she didn't say injury. I was watching on my phone (damn Virgin media not working) and wasn't sure. #LUFC
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Peter Simon (@petersimonw5) reported
@virginmedia ever since you made ‘improvements’ on 7th March in W5, there has been no broadband after 7pm. What on earth is going on with your service?
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Adam Parylak (@parylak_) reported
@virginmedia yep, “issues in your postcode”. probably seen this message more often than not over the last two months, how many goes do your engineers need?
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Paul Sapsford (@PaulSapsford1) reported
@virginmedia We are having a problem with our virgin media remote and need it replacing , how do I arrange this ?
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Georgia (@LaydeeGx) reported
@virginmedia Not only that the sales man is a pest!He’s rang my other half up trying to get him to not cancel on behalf of his mum and even when he’s said no he’s ignored that and went to his mums to try persuade her not to cancel it the day after! How can i make a complaint about this
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Jackie (@haywooddev) reported
@virginmedia Yes please. I am sorely disappointed by the lack of understanding and service.