Virgin Media Outage Report in Ascot, Royal Borough of Windsor and Maidenhead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ascot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ascot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ascot, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: London, Slough, Ruislip, Feltham, Bracknell, Woking, Uxbridge, Chertsey, Walton-on-Thames, Farnborough, Fleet, Camberley, Cobham, Weybridge and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| Slough |
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| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Ascot, England
Latest outage, problems and issue reports in Ascot and nearby locations:
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Wakeford Fireplaces
(@WakeFireplaces) reported
from
Send, England
@virginmedia Getting a new/replacement Hub, existing one keeps turning off/resetting. Call lasted 50 mins, 6-7 mins was chatting to someone, until put on hold again. Gave up.... shocking service!!
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Will Matthews
(@wmatthew) reported
from
Fleet, England
@virginmedia is there a bandwidth issue in the network? I’m in Fleet, Hampshire #patchy #slow
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Matt Kowaleczko 🇬🇧🇵🇱🇪🇺🇲🇽
(@KowaleczkoMatt) reported
from
Hillingdon, England
@virginmedia is there any support available? I am trying to move to another place and re-contract but it seems your phone and email are not working since good few days.
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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mike
(@mikeperrin58) reported
from
Egham, England
Anyone having trouble with Virgin media broadband or is it just me ?
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Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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Nico Cary
(@nicocary) reported
from
Cobham, England
. @virginmedia any chance you can install fibre line for my buisness that’s now 2 months delayed! 😢 Over 180 emails sent / over 12 hours on support calls going round in circles. You did manage to take payments however for these months of no internet! 🥴 #virginmedia
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DC
(@dc89lfc) reported
from
Slough, England
@virginmedia This is absolutely ridiculous, done your tests and its been confirmed there are intermittent issues but your phone/web services keep putting me in loop.
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
Omg @virginmedia the worse service you could possible get 😡
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Martyn Jones
(@TheonlyJonesy) reported
from
Fleet, England
@virginmedia don’t worry about supplying a service that I can use to work from home, I’d much rather leave the house in a pandemic to access stable broadband...!!!
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Nico Cary
(@nicocary) reported
from
Cobham, England
@joshshepherd88 @virginmedia @vmbusinesshelp Looks pretty simple to me tbh. Sell a service and just ignore customers. I feel sorry for the staff that have to try and run this **** show. They must get so much abuse. I’m not even mad I’m just disappointed that I can’t use the service I’m paying for. 3 months of this 💩
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James the Electrician ⚡
(@jamesifoster) reported
from
Spelthorne District, England
@virginmedia Our Internet is down TW18, Staines-upon-Thames
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Chris S
(@CMS200) reported
from
London, England
@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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James Goodliffe
(@jgoodliffe_) reported
from
Maidenhead, England
@virginmedia whys my internet so terrible in SL6? I pay for 350 and I’m getting 8..
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PaulineAyres-S/W
(@paulineayres) reported
from
Blackwater, England
@virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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Kelvyn Taylor
(@Vibroseis) reported
from
Egham, England
Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.
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Ems ☾
(@EmsAlice) reported
from
Bracknell, England
@virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Barwick
(@Joshuabarwick) reported
@virginmedia My ‘lower price’ is coming to an end. But I think a jump from £40-£60 with no change in service is extreme. We only have Internet with you, no tv or telephone! Please advise
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kitz_7
(@kitz_7) reported
@virginmedia broadband issue in my area is stopping me from working. ETA of 10.30 now changed to 2.30. Will there be another change of time?
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Andrew Parker
(@AndyP5693) reported
@virginmedia why is it so hard to get in contact with an actual human to sort an ongoing issue which has not lasted 2-3 weeks?! Paying money for nothing
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Dave Kellaway
(@DaveKellaway) reported
@PhotoSonny @virginmedia We have this problem with Virgin in E5 for years
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Barry P
(@barrydiscotec) reported
@virginmedia I’m getting nowhere with them, they are trying to say they can’t give me agreed contract despite me having it in writing and charging £10 more a month. No help at all. I need this escalated do you have a number for a team that can do this
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Ruth Morse
(@RuthMorse) reported
@virginmedia During the phone call on Nov 27, when she thought I was on hold, I heard her say to her manager that virgin had made a mistake, but I’ve yet to see it rectified. I’m asking politely at this stage for help in sorting things out. Thanks
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Laura kate Donkin
(@laurakate118) reported
@virginmedia No it eventually came on at half time. Frequently does this though where the red button doesn't work at all
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Swish Swish
(@bode_emaacc) reported
@virginmedia All wireless, same devices being used mobiles and PS console. M350 should be able to handle this but too often the connection is slow and drops. The VM help site is finally working but claims issue will be resolved in 24 hours? The issue has been ongoing for weeks/few months ?!
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Alex Parry
(@alex_parry_) reported
@virginmedia My broadband has gone down and when I try and sign in to see the status it says I’ve ran into a problem DEF01. What’s going on?
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Jamie Flounders
(@JamieFlounders) reported
@virginmedia how can I speak to someone regarding a problem when I don't have an account. I'm getting text messages from you regarding picking up equipment etc and a debt collection agency via text in someone else's name.