Virgin Media Outage Report in Ascot, Royal Borough of Windsor and Maidenhead, England
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The latest reports from users having issues in Ascot come from postal codes SL5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ascot, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ascot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ascot, Royal Borough of Windsor and Maidenhead, England
The most recent Virgin Media outage reports came from the following cities: London, Feltham, Windsor, Camberley, Hayes, Bagshot, Guildford, Datchet, Ruislip, Weybridge, Chertsey, Slough, Aldershot, Walton-on-Thames and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Feltham |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ascot, England
Latest outage, problems and issue reports in Ascot and nearby locations:
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
@virginmedia I signed up to your service & order a sim only deal. I’ve been trying to order another one but can’t log in to my account. Keeps saying there has been a problem and try later. This is my first ever experience with Virgin. I can’t log in nor can I place my order #firstimpressions
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia @Virgin_Victoria For a start my phone keeps coming up as no service available and your csa says I need a new sim card,!!!! WiFi in my flat is rubbish and keeps dropping out. They won't come out to look. Have complained 10+ times but no one cares. So after 20+ loyalty to your company I expect more
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@virginmedia been on hold for 25 on a second call. The first disconnected. Problems with BB for three days and now the hub doesn’t even power on after an apparent update!
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia It appears to be both..as both my WiFi and wired connections are being slow compared to usual
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Nicola W
(@nmargwh) reported
from
Spelthorne District, England
@virginmedia I need a new hub (which must already have been known) You have no next day delivery so this won’t come until Monday. Extremely poor service #virginmedia
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Nicola W
(@nmargwh) reported
from
Spelthorne District, England
@jodirilot @virginmedia Also issues in TW15 tried have old 2.0 hub which I’ve tried resetting but no luck so far. No WiFi at all since 5pm
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia Truthfully, your engineers are hopeless. WiFi is not working properly throughout the flat and I pay you lots of money for a bad service..
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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Kate
(@katesj1983) reported
from
Wokingham, England
@virginmedia Already done that and run tests nothing..and it’s still a mess. My wired connections are also going super slow as well as WiFi
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Nicola W
(@nmargwh) reported
from
Spelthorne District, England
@virginmedia @SnowballDj Same issue and rebooting the hub makes no difference. Beyond frustrated with your service (or lack of it) now
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Philip E Davies
(@philip_e_davies) reported
from
Wokingham, England
@sabrakhan @virginmedia Mine used to be fast but got very slow a couple of weeks ago
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jawwad Ahmed
(@JawwadAhmed01) reported
from
Wandsworth, England
@virginmedia No VM! we dont have it unfortunately...and I am very sad of not having the connection 😢 please help
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Sarina
(@Sarryb78) reported
.@virginmedia support is pretty good, until you want to leave. Still working on it. I've asked to give 30 days notice, they've set disconnection for 35 days. 😡 I said no, not what I asked for. 'But you said...' No! I asked to give 30 days notice. Ffs!!
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Geoff Airey
(@geoffairey) reported
@virginmedia You’re not getting it. I want to pick up the phone, at a time when it’s convenient to me and speak to someone. Your support has got worse and worse over the years, my last three issues have been draining because customers cannot speak to someone.
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Ryan Tolmia
(@RyTolmia) reported
@virginmedia Our broadband connection has been down since 12pm. I've tried calling #virginmedia to be answered with an auto message saying nobody is available (for 4 HOURS NOW) and there is no live chat option available. Can you please sort this out ASAP #virginmediadown
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Joao 🇵🇹 🇬🇧
(@_oiracul_) reported
@virginmedia I'm supposed to have an engineer install the box today... at 1pm. What is happening? I can't get through to your customer services and I'm not sure if I'll have broadband today. I need information please.
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Zoe Hobday
(@zoe_hobday) reported
@virginmedia ordered bb in Nov & told 3w install. Today you sent domestic installers to our business property for the 2nd time & again were not permitted to dig on our land so hubby is doing it himself. cust service dept think this is ok - where do I send the bill for his time?
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Nathan Hill 🍌🥚 👾
(@NJHylian) reported
@virginmedia Getting assistance for virgin media is like trying to Slam your head against the wall to increase brain activity. Had the same shitty problems since joining and still going through the same shitty problems whilst my bill is being demanded and increased
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RS
(@RobjjSmith) reported
@virginmedia How can I talk to someone, your online tips haven’t fixed my issue.
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Lee Lynch
(@Biglad22Lee) reported
@virginmedia I suggest your “manager”rings me within the hour then. I have raised a complaint. I will be reporting this to ofcom. I have asked to cancel within my 14 days and your are stalling so this doesn’t happen. Fraudsters.
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Mark Ryder
(@mrmarkryder) reported
@virginmedia Hi, waited until 29th Jan. Rebooted and reset Hub. There is no improvement. I cannot make calls and Virgin have a recorded message saying they cant take calls. Can someone update me on the network in KT6 5HR please