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Virgin Media outages and service status in Oxford, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and TV.
  • The most recent signal from this area was received Apr 7, 3:07 PM GMT+1.
  • 57% Internet (57%)
  • 14% E-mail (14%)
  • 14% TV (14%)
  • 7% Wi-fi (7%)
  • 7% Phone (7%)

The latest reports from users having issues in Oxford come from postal codes OX4 , OX3 and OX1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Begbroke, and Didcot.

CityProblem TypeReport Time
Oxford Internet 5 days ago
Oxford Internet 6 days ago
Witney E-mail 10 days ago
Oxford Phone 12 days ago
Witney Internet 12 days ago

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

  • zahoor_sheraz
    Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • KatieFellows1
    Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

  • HollySquirrel
    Kim Marie Pike (@HollySquirrel) reported from Didcot, England

    @virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.

  • HilaryGurden
    Hilary Gurden (@HilaryGurden) reported from Abingdon, England

    @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

  • Malders
    Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • Malders
    Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

  • HeadingtonNews
    Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

  • mickthenorth
    Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

  • johndoran21
    John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear

  • Adamox2020
    Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

  • movenicely
    movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • Adamox2020
    Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • missdrivanova
    Desi (@missdrivanova) reported from Oxfordshire, England

    Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • taylorlad2
    chris (@taylorlad2) reported

    @virginmedia 2 internet outage in 2 weeks are you joking me 😡

  • KrKoKiKhKeKy1
    Heidi Service (@KrKoKiKhKeKy1) reported

    @virginmedia Ive just had my new bill through £102.34, I've had the same box and internet for years no add ons and my bill is going up and up, I need to cancel my box but keep the internet. If you can't, i will find somewhere else.

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    @virginmedia an outage in my area since Tuesday. There is supposed to be a means to register for compensation for loss of service, but the website doesn't contain any buttons to do so - are you making it difficult on purpose noting "if you do not register you don't qualify"?

  • pyrcroft
    Pablo (@pyrcroft) reported

    @virginmedia @Ofcom, why doesn't ofcom do anything about the extremely bad service at Virgin Media?, several phone calls, at least 10hours, messages on here, and STILL they are unable to resolve access to my account!!!!!!!!

  • PHILROOKS
    just me (@PHILROOKS) reported

    @sharonmariahall @virginmedia It's not @virginmedia I find the issue, it's the poor customer service. I cannot understand how a CEO doesn't see all the bad reviews and do something about it.

  • ClaireMawdesley
    Claire Mawdesley (@ClaireMawdesley) reported

    @virginmedia just had a shocking experience trying to query my package involving a house move. Do you not have any staff you can discuss things with anymore? Or is it all AI as the answers I got made no sense. So I've asked to cancel.

  • madjack1300
    Bob (@madjack1300) reported

    @virginmedia How come my wifes phone bill has gone up from £7.80 Feb to March then £10.30 March to April .It looks like another customer for Gifgaff

  • pokerchamp_Cbbo
    Cububo (@pokerchamp_Cbbo) reported

    @koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵‍💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀

  • 8_mcv1977
    Gerard McVeigh (@8_mcv1977) reported

    @jonnieivandoyle Don't worry coz next week virgin media will have Delaney Dunne or Kerr worst ******* trio in Irish tv

  • abbyr6498
    Abby R (@abbyr6498) reported

    @virginmedia never been so pissed off about something so minor. But the way your customer service team are is ridiculous. Then to try and say I will arrange the charge to be waived as if that solves the issue. Nothing should be waived for starters as I didnt get what I purchased