Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX4 and OX2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 01/31/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, Oxfordshire and Woodstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomAbingdon Total Blackout
United KingdomDidcot Wi-fi
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomDidcot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues

  • thomas_ashby_ Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England

    . @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

  • LydSmiz Lydia Smith (@LydSmiz) reported from Oxfordshire, England

    @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia site down again so no help function / ability to leave for 3 days ???

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Broadband down in OX11 area.

  • shaun1968 shaun harley (@shaun1968) reported from Didcot, England

    @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • garethjmitch Gareth Mitchell (@garethjmitch) reported

    @virginmedia Yes it's reported down and had been terrible for over a week. Aside from the broadband it's not acceptable to also lose the home phone, that should be 5 9's reliable and is a lifeline to elderly relatives

  • Teel0n HVND Troy (@Teel0n) reported

    @virginmedia Thanks for coming back to me DB. Unfortunately I’ve been told by your team I have to wait until the 9th of November (18 days after the move request) to have my broadband installed on a ‘serviceable’ property. No temporary solution, no ability to exit contract without fees.

  • janinamnylund Janina Nylund (@janinamnylund) reported

    @virginmedia shocking service for new customers. Have been on hold for over 3 hours across two days and keep being passed to a different person who asks what the problem is. Infuriating.

  • sleepless_leon Leonard Oprea (@sleepless_leon) reported

    @CBYcmd @VirginMediaIE I'm gonna be more helpful than virginmedia support because lets be real I could say nothing and be more helpful but they said 12pm to me on the phone so maybe tomorrow?

  • justinewat12 Justine (@justinewat12) reported

    @virginmedia no warning.. internet has just gone down. I work from home and do not get paid if i am not working! Will you be paying me my days pay?

  • chaba_nature anna (@chaba_nature) reported

    @virginmedia You want to charge me £40 for the router that I would happily return to you, but despite several attempts, you have never sent the return box. How is that even legal?

  • HBGrifkuba Hanna-Barbera Wiki (@HBGrifkuba) reported

    @virginmedia Specifically, I'm watching your Cartoon Network videos, but when I watch them they are in SD.

  • charbster Charbster (@charbster) reported from Wandsworth, England

    @virginmedia do you have website issues? Chat function not responding.

  • sleepless_leon Leonard Oprea (@sleepless_leon) reported

    @virginmedia @RayLewi64511453 @VirginMediaIE They're useless, please send help

  • ChelseyAFC C🤌🏻🤌🏻 (@ChelseyAFC) reported

    @virginmedia We really have tried, they don’t seem to understand the issues we are facing, is there any chance we could ring somewhere where it would be possible to speak to someone in the UK?