Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX2 and OX4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 01/23/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Didcot, Oxford, Abingdon, Oxfordshire, Woodstock and Kidlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomDidcot Wi-fi
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomDidcot Internet
United KingdomAbingdon Wi-fi
United KingdomAbingdon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia down in oxford again. Ox2 8pg

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia It says no known issues but there plainly are as we have no internet

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

  • macer_amber Amber 🖤 (@macer_amber) reported from North Leigh, England

    @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia problems in OX2? No internet here

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kennyhay89 Kenneth Hay (@kennyhay89) reported

    @virginmedia Can anyone help me I currently have an outage of TV and broadband since Thursday 3rd March and no one can resolve this issue. I have a technican coming on Tuesday but my partner works from home and losing money every day.

  • jaggertime Tom (@jaggertime) reported

    @virginmedia I've literally had 4 engineer appointments about this fault, but still not allowed to walk away from my contract. Horrendous service, which I can't escape without paying a load more money. Advising everyone to avoid your lot like the plague

  • tomeechanfan Piotr Goralski (@tomeechanfan) reported

    @virginmedia what sort of engineers have you hired at virgin media? it's been an hour since the broadband has gone down. yayyy

  • You_Reds_NFFC Forestfan (@You_Reds_NFFC) reported

    @virginmedia Virgin Media. You are the WORST company I have to deal with. New 18 month contract, told 14 days cooling off period & nothing will change. Sadly everything has changed & a complaint has been raised? I guarantee I won't hear a word. Virgin Media speak complete Lies...

  • Jtte20 Jtte 💙 (@Jtte20) reported

    @virginmedia I have & I was cut off.I phoned back & the next person made an offer of £20 more & couldn't offer me what the previous had.I can't tell you how many times I've had to say who I am over the last 3 days!My a cancellation order submitted now.Frustrated with the service!

  • RealisticView89 Himesh (@RealisticView89) reported

    @virginmedia I don't know, something to do with the cables and external eork. But this has happened twice!!! How long do I have to wait!!!! But how long am I supposed to wait. My current service is high prices because I am out of contract. I have to suffer and wait constantly for Virgin Media

  • BecksCarr88 Rebekah Louise (@BecksCarr88) reported

    @virginmedia I can’t test the wired speeds the box was only installed today can I have an email adress to make a complaint please

  • davehunter64 David Hunter (@davehunter64) reported

    @virginmedia I've put in a formal complaint now. You won't be able to do anything or look at account info due to data protection , so whats the point? The purpose of the tweet was to let people know not to let virginmedia staff put you on hold as they will keep you on hold, then hang up!

  • RealisticView89 Himesh (@RealisticView89) reported

    @virginmedia I raised a complaint through the complaints process the last time my installation was cancelled and I still haven't had a response from anyone at Virgin Media. Do I just carry on paying my current provider high prices and continue to wait for Virgin Media to one day install

  • SaoirseEire SaoirseEire (@SaoirseEire) reported

    @virginmedia worst provider on the planet. No customer service or compassion. #notovirginmedia