Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, and Kidlington.

City	Problem Type	Report Time
Oxford	Internet	3 days ago

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  Bill Butcher (@wcbutcher) reported 5 minutes ago from Kidlington, England

  @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

• 
  Kim Marie Pike (@HollySquirrel) reported 5 minutes ago from Didcot, England

  @virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2

• 
  Miles Gomme (@MilesGomme) reported 6 minutes ago from Cumnor, England

  @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

• 
  Michelle Wolfenden (@ajthesheepdocto) reported 8 minutes ago from Grove, England

  From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues

• 
  Chris Dale (@chrisdaleoxford) reported 8 minutes ago from Oxfordshire, England

  @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

• 
  Razvan Neacsu (@RNeacsu) reported 17 minutes ago from Didcot, England

  @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

• 
  Suzanne Gorham (@SuzanneG1996) reported 18 minutes ago from Oxfordshire, England

  @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

• 
  Bex Allen (@travellingbex) reported 21 minutes ago from Oxfordshire, England

  @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

• 
  Inmita Medina (@inmilla68) reported 29 minutes ago from Milton, England

  @virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!

• 
  Suzanne Gorham (@SuzanneG1996) reported 30 minutes ago from Oxfordshire, England

  Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

• 
  Brian Cobbold (@BrianCobbold2) reported 41 minutes ago from Bicester, England

  @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

• 
  Bill Butcher (@wcbutcher) reported 44 minutes ago from Kidlington, England

  I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

• 
  Roxanne Selby (@roxanneselby) reported 47 minutes ago from Oxfordshire, England

  @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

• 
  Betty Jo Workman (@bettyjo62) reported 51 minutes ago from Abingdon, England

  @DailyMailUK #virginmedia such a bad service

• 
  A1NOS (@a1_nos) reported 51 minutes ago from Abingdon, England

  @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

• 
  Michelle Wolfenden (@ajthesheepdocto) reported 54 minutes ago from Grove, England

  @virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice

• 
  John P J D (@johndoran21) reported 55 minutes ago from Oxfordshire, England

  @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 55 minutes ago from Oxfordshire, England

  Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

• 
  Inmita La **** Peora de Offo (@inmilla68) reported 56 minutes ago from Didcot, England

  @virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.

• 
  David Brimson (@Brimson1) reported 56 minutes ago from Yarnton, England

  @virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🎀 (@guineapigharua) reported 6 minutes ago

  is virgin media wifi down for anyone else rn ughhhh

• 
  paul d (@pauldewolfe) reported 9 minutes ago

  @virginmedia Really disappointed. Called to renew my contract but couldn’t get a good enough deal, so wanted to cancel. They couldn’t process it and told me to call back. I did, gave my name, email, ph number, bank details and last payment, but they still couldn’t pass security.

• 
  alan holt (@alanholt7) reported 12 minutes ago

  @virginmedia any idea when WiFi will be back on in bb2 5eg area? Been down all day

• 
  Brown (@BrownyanYK) reported 16 minutes ago

  @littlemankay Hoping it can be gotten with virgin media too again (yes that's a real wifi network)

• 
  John Miles (@WHUbluesman) reported 18 minutes ago

  @virginmedia @D4N7O Not working here

• 
  Darc Knight (@DarcKni68649817) reported 20 minutes ago

  It is the truth. Virgin subscription from £85 to £254 a month because contract expired and they’ll never contact you. This is affecting millions of people @virginmedia can you explain this bullshit?

• 
  Allison🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌻🦔📚 (@bookwormmumof2) reported 20 minutes ago

  @virginmedia “Total loss of broadband and phone since 14 July 2026” Ref F012358846 “Please escalate to the network team” I’ve had 6 diff dates of engineer on his way I have just made a complaint also on virgin media website

• 
  AHMADINHO 🇳🇬🇬🇧 (@dinho_1545) reported 22 minutes ago

  @Buzillion Now three is giving me 15 pounds option sha , the problem is the building only had virgin media service

• 
  Zoe Smith (@ladyspeakerz) reported 23 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS

• 
  ⚛️ 🏴‍☠️BlackFeared🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Loftusm24) reported 25 minutes ago

  @virginmedia since the six week holidays have started you're internet as been absolute ****.....