Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Didcot, Oxford, Abingdon, and Kidlington.

City	Problem Type	Report Time
Didcot	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  movenicely (@movenicely) reported 4 minutes ago from Oxfordshire, England

  @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

• 
  David Brimson (@Brimson1) reported 5 minutes ago from Yarnton, England

  @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

• 
  Wendy (@Wendywirdz) reported 12 minutes ago from Abingdon, England

  @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

• 
  Roxanne Selby (@roxanneselby) reported 14 minutes ago from Oxfordshire, England

  @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

• 
  Stuart Crook (@StuPCrook) reported 15 minutes ago from Oxfordshire, England

  @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

• 
  Amanda Davies (@AmandaD00131015) reported 17 minutes ago from Oxfordshire, England

  @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

• 
  Rodney Smith (@SmithRodwsmith1) reported 19 minutes ago from Cumnor, England

  @virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 21 minutes ago from Oxfordshire, England

  The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

• 
  Nick Malden (@Malders) reported 21 minutes ago from Godstow, England

  @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

• 
  Lydia Smith (@LydSmiz) reported 23 minutes ago from Oxfordshire, England

  @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

• 
  Amanda Davies (@AmandaD00131015) reported 25 minutes ago from Oxfordshire, England

  @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

• 
  Olie Bosley (@Olski) reported 27 minutes ago from Abingdon, England

  @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

• 
  Al (@AlistairNCox) reported 27 minutes ago from Crowmarsh Gifford, England

  @virginmedia do you know how much longer the internet will be down in OX10 8 ??

• 
  Miles Gomme (@MilesGomme) reported 27 minutes ago from Cumnor, England

  @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

• 
  Roxanne Selby (@roxanneselby) reported 27 minutes ago from Oxfordshire, England

  Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

• 
  Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported 35 minutes ago from Oxfordshire, England

  @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

• 
  bannedbird (@acikbasufuk) reported 36 minutes ago from Cumnor, England

  @virginmedia the worse customer service and layer I never ever buy their services again

• 
  Stuart Crook (@StuPCrook) reported 41 minutes ago from Oxfordshire, England

  @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

• 
  DJ Ryan James (@DJRyanJamesUK) reported 49 minutes ago from Oxfordshire, England

  @ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!

• 
  Bill Butcher (@wcbutcher) reported 60 minutes ago from Kidlington, England

  For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UDI for The North 🐧 (@SunyaSutti) reported 6 minutes ago

  Why have @virginmedia cut off my broadband three days BEFORE I was supposed to cancel their shity service?

• 
  Jeanette (@missjnyc1) reported 11 minutes ago

  @virginmedia disgusting service by your company. Have waited 4hrs for the technician who was booked on Friday night to turn up to fix our broadband. We had the 4-7pm slot today, they never turned up no phone call or anything. 1/2

• 
  Marifi (@me_marifi) reported 12 minutes ago

  . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

• 
  Louise Boxall (@Louiseboxall) reported 20 minutes ago

  @virginmedia M43 area…. error code W02…. Did what virgin suggested and just blank channels….. this is getting ridiculous….. can’t watch tv when I’m sure Virgin will want payment for a service my parents can’t access half the month….

• 
  Madeleine Ebbs (@MadeleineEbbs57) reported 23 minutes ago

  Virgin Media, The Tonight Show, Crime is down in Dublin???

• 
  Mrs c (@w47carr) reported 24 minutes ago

  @virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box

• 
  QQ (@RedmondJunkie) reported 25 minutes ago

  @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

• 
  Kev (@victor50) reported 26 minutes ago

  @virginmedia once again we have broadband & tv issues. I’ve understand we’ll have intermittent service until 10th. That’s 4 days with the issue. How do I claim compensation please? Supposed ‘award winning’ service is failing with monotonous regularity.

• 
  𝒶𝓈𝒾𝒶 🦋 (@impalabby) reported 28 minutes ago

  is virgin media player down for anyone else ?? #loveisland #loveislanduk

• 
  B (@sham91) reported 31 minutes ago

  @virginmedia how the f**k is internet down again 3rd time today in BD2 3BA area?