Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX3 and OX4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 12/10/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Woodstock, Oxford, Kidlington, Abingdon and Witney.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoodstock Internet
United KingdomOxford Wi-fi
United KingdomOxford TV
United KingdomKidlington Internet
United KingdomAbingdon Internet
United KingdomWitney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • RobOnABike Rob H&ynes (@RobOnABike) reported from Oxfordshire, England

    @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

  • macer_amber Amber 🖤 (@macer_amber) reported from North Leigh, England

    @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

  • gill_haley33 Gillian Haley (@gill_haley33) reported from Witney, England

    @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!

  • missdrivanova Desi (@missdrivanova) reported from Oxfordshire, England

    Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

  • FedeFruinque F de Federico (@FedeFruinque) reported from Oxfordshire, England

    Does anyone is having issues with @virginmedia around #Oxford today???

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BucknallMartin Martin Bucknall (@BucknallMartin) reported

    @virginmedia No issues reported in my area. I also have no idea what time the engineer is booked for. I downloaded the My Virgin Media app and it is saying 10pm-12pm! I don't have any email confirmation.

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @virginmedia But still no news on my complaint.

  • maltbyjames James Maltby (@maltbyjames) reported

    @virginmedia So far today I have reconnected once for 2 mins (via ethernet not WiFi so it's not a connection issue), yesterday reconnected 2x during day. Restarting router as per link has not helped. Am connected to internet on my laptop via mobile hotspot and TV services not working

  • GarryInnit Garry (@GarryInnit) reported

    @virginmedia Not able to get any decent speed broadband from either WiFi or ethernet, despite paying a lot of money per month for fibre! Can you fix please so I can effectively WFH?

  • grahammanley graham manley (@grahammanley) reported

    @virginmedia Sorry didn’t work. Still not allowing me to log in or reset password. Going to phone over weekend and cancel. Better options elsewhere.

  • Deano1969 Deano (@Deano1969) reported

    @virginmedia But what if I have been through those steps MULTIPLE times. Do I waste MORE time and incur more COST. RE READ the TWEETS. Your customer ser vice is DIABOLICAL.

  • TimWardCam Tim Ward #FBPE 🔶⭐ (@TimWardCam) reported

    @hannahfearn @virginmedia @virginmedia cable modem service mostly just works for year after year. But they broke ours several days ago and aren't coming to fix it until Monday. There's two people trying to WFH here.

  • drbedoe DB (@drbedoe) reported

    @virginmedia Next day and still waiting for #virginmedia to be bothered enough to converse with me after nearly 3 years of being a loyal customer.

  • chromedvfx Chromed (@chromedvfx) reported

    @virginmedia my internet is down, please fix as quickly as possible :(

  • 5SunnySingh Sunny 🇾🇪 (@5SunnySingh) reported

    @virginmedia Outage West Midlands?