Virgin Media outages and service status in Oxford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (57%)
- Wi-fi (29%)
- E-mail (14%)
The latest reports from users having issues in Oxford come from postal codes OX4 , OX2 , OX3 and OX1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 11 days ago |
|
Oxford
|
Internet | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England@TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.
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Bill Butcher (@wcbutcher) reported from Kidlington, England@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandI had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandOnce again @virginmedia internet and Tv is down. @Ofcom
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, EnglandDear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Jane Thomas (@JaneThomas33) reported from Oxfordshire, England@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia problems in OX2? No internet here
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Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Brian Cobbold (@BrianCobbold2) reported from Bicester, England@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
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Al (@AlistairNCox) reported from Crowmarsh Gifford, England@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Inmita Medina (@inmilla68) reported from Milton, England@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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DJ Ryan James (@DJRyanJamesUK) reported from Oxfordshire, England@ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!
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Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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IzO (@IzO_TTV) reported@virginmedia You have literally the most infuriating customer service process known to the entire universe. I cannot wait to be out of this Devil spawn of a contract. I actually pray for the down fall of this company with a passion. Zero interest in customer needs just straight aggressive sales tactics. Get out of my life seriously.
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A-A-RON (@rising_lefty) reported@j_ball13 @virginmedia They were awful when my nan died. I told them so they could cancel everything, sent proof and still tried to charge each month.
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Tom Quante (@TomQuante) reported@virginmedia You won't answer your phone (apparently this is a tactic you use..?) and I am not paying my increased bill. Cancelled my DD with you so I will let you chase me instead. Your customer service is still terrible
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Karl Dyer (@KarlDyer15) reportedTo work for @virginmedia you don’t need a brain cell, maybe the worst company in the UK I’ve ever had the displeasure of dealing with. Avoid them at all costs
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Iain Sykes (@iainsykes2014) reported@virginmedia appalling service, since I logged a complaint over a week ago, no one has responded at all. I even messaged you via X and the conversation on your side has run dry.
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me (@realpalmtrees11) reported@virginmedia is there an issue in the sg1 area please? Our broadband has been woeful all day.
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Evasive (@tcevasive) reportedwill exitlag work for lower MS for eu if i have bad routing because of virgin media?
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gary blythe (@B1yth3y) reported@virginmedia hi, wrote to you a few days ago, spoke to customer services via dm and halfway through conversation no one got back to me so basically cut off before query was sorted.
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Matt Fowler (@306notout) reportedAbysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋
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Ravi Pal (@ravipal1214) reported@virginmedia customer. Activated 24 July on Gig1. Nine days in: WiFi works in one floor of my house, upload is 40% below spec on router, I’ve been told I cannot order the equipment needed to fix it. 90 minutes on chat today produced a £5 offer and a suggestion that I cancel. Detail below. 🧵