Virgin Media Outage Report in Oxford, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oxford come from postal codes OX4 , OX1 and OX3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Begbroke, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 2 days ago |
|
Oxford
|
Internet | 2 days ago |
|
Oxford
|
Internet | 2 days ago |
|
Oxford
|
Internet | 6 days ago |
|
Oxford
|
Wi-fi | 7 days ago |
|
Oxford
|
TV | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Headington News (@HeadingtonNews) reported from Oxfordshire, EnglandVirgin Media down in at least part of central Headington. Engineer on his way, apparently
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Andy Montgomery (@andyamonty) reported from Wantage, England@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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Ian Shepherd (@IanAShepherd) reported from Oxfordshire, EnglandSo @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Amelia (@Amelia30549431) reported from Abingdon, England@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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Wendy (@Wendywirdz) reported from Abingdon, England@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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movenicely (@movenicely) reported from Oxfordshire, England@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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Wendy (@Wendywirdz) reported from Abingdon, England@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
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Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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movenicely (@movenicely) reported from Oxfordshire, England@virginmedia No problems so far today so fingers crossed
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Andrews (@MartinA57829461) reported@virginmedia email down. What's happening please.
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Alavi Quraishi (@A14VYS) reported@virginmedia @virginmedialife So I continue on the Virgin Media merry go round. The shocking promises and lies from cheap offshore call centers. Today I have spent 4 hours on the phone from Retentions > Support > Customer Services. Each making broken promises along the way.. :-(
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Dave Hampson (@diablik_uk) reported@virginmedia @BeefyBlueBanana This link doesn't work.
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Ruth Buchanan (@ruthwareing) reported@virginmedia Wifi - regardless though, my work laptop can remain connected to work vpn when tethered to my 4g mobile but consistently drops off when on my broadband WiFi so there is definitely an issue here
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JP (@lizzybennett21) reported@virginmedia There is nothing wrong with the Hub - I’m using my IPad and the broadband is fine - the TIVo box is worked via WiFi -the TIVo box is making a horrible sound that it never has before! I know the difference between the 2 Also what link - u haven’t attached anything? #StayConnected
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Naresh Solanki (@nspcplumber) reported@virginmedia Wed eve operator told me that there was outage in my area and hence no engineer visit, was lie, as I checked on their website for this on Mon, Tues and Wed and it did not show that. He rudely told me that if I didn't like the service I should go somewhere else.
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Hopey (@hopes1979) reported@virginmedia Slow speeds. The fact it is unable to stream anything. I have your top package so this shouldn't be an issue
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nicos georgiou (@nicos_nick1geo) reported@virginmedia Just want to cancel now! As even someone said to move away!! Recently been getting dodgy calls saying they were from virgin media!! How my details got out I don’t know . Been insulted and all sorted
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Naresh Solanki (@nspcplumber) reported@virginmedia Half a dozen more texts on Wed 18th instructed me to go through the same palaver of checks without any resolution. The engineer did not come, so I phoned, after the long wait, the rude operator said that I did not book the engineer visit, which was lie, I have text.
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Beci (@beci_g90) reported@virginmedia hi, broadband down in TF3, service status page isnt working. Can you confirm that this is being looked at and an ETA of when it’ll be fixed. WFH and need it ASAP.