Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX2 and OX4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Didcot, Oxford, Oxfordshire and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Total Blackout | |
| Didcot |
Wi-fi | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Didcot |
Internet | |
| Abingdon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Davenport
(@millwallnick80) reported
@virginmedia I know all about them just getting sick of them and all I seem to get is fake virgin calls luckily I ain't stupid enough to fall for them and I post them here to make you and other people aware
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Melanie Prigg
(@The__Mrs_P) reported
@virginmedia Hi, I’ve sent an email a few days ago but not had a response as yet. Would you be able to help please. I wanted sky sports but have the cinema package. Thanks - Melanie
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Jo Jacobius
(@JoJacobius) reported
@vmbusiness what is going on? On countless occasions in the past 3 weeks, my entire area in north London has an outage. No #VirginMediaBusiness internet - with the service down since 1205pm Friday - 5 days. No explanation on Twitter and no-one answers the 'phone. Dire service.
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BHA
(@VanKelal) reported
@Virgin its been really annoying to wait for virgin media business hours long on the phone to fet solution. Even then tried the chat and the annoying person was keep asking me more and more security questions which other collagues didnt even ask before him. This is so rude!!!
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Will B. 🏴
(@Will_Saoren) reported
@virginmedia Sorry, it doesnt work. No deals/upgrade options are visible on your site. I am redirected to url my-current-package/customer-exclusion, telling me I must enter your web chat if I want to discuss anything. Managed to get someone on the phone, but your website is pitting me off.
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Maya Lamanna
(@Patsygin2012) reported
@virginmedia All of that has been done multiple times. I really do not want to have to keep turning the unit on and off. So by switching supplier, I will get new equipment and better service for less money. Win-win for me
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Matt Stares
(@Matt_Stares23) reported
@virginmedia I've been trying to raise a complaint via your website for over a week and the process is clearly not working, I just get a reference number of '****' and no complaint is created. I guess it's a good way of reducing your complaints ???
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia I had a reliable steady 200,Mb/s service until you gave me a supposed extra 50Mb/s in the AL4 area. Now every other day it drops to 20 Mb/s and I have to reboot. with all my devices on mesh it's a pain having to check everything has come back. Can't u get anything right???
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Mollie
(@MollieDarlingt6) reported
@virginmedia I’m simply asking for someone to ring me to help me sort this. I’ve come to Twitter as it’s my only option due to your shocking customer service and the amount of people I’ve had hang up on me. You’ve taken my money and I want to speak to someone on the phone
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Ben
(@bloodycontrary) reported
@RLeBonTennant @virginmedia Mine's also broken, but you may want to remove your postcode from that image