Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX2 and OX4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Didcot, Oxford, Oxfordshire, Woodstock and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Royce
(@Royceyraa) reported
@SophieEB @virginmedia Oh look, an almost immediate reply from @virginmedia. I can’t possibly think why?! 🤔 if you’re a mere mortal paying upwards of £80 per month and the **** hits the fan, you’re on your own.
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Tom 郝汤姆
(@haotangmu) reported
Today was the day that the world got to see @virginmedia fail an icon like @SophieEB
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Andrew Scurr
(@andrewscurr) reported
@virginmedia I’ve been trying to speak to someone on chat for over two hours today with no response except the chat bot. I have an issue with my home phone number not switching from sky - how can I resolve?
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Steve Mellor
(@ssjjsd) reported
@virginmedia It was retentions who asked the usual questions and then put me on hold for no reason other than to get me to hang up which I eventually did. The text team are obviously trying the same tactics which is why I cancelled the direct debit which is the advice everyone on FB suggests
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Suzanne 🇪🇺💙
(@knittynora62) reported
@virginmedia How do I sign in to my 84 yo mum’s media account when the password I set up with you over the phone is not recognised? You’re upping her bill by £3.50 a month and we need to sort this out. Thanks
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🤨
(@LouLouMason) reported
@virginmedia What the hell??? You’re expecting community to resolve a VM hardware issue???? I need an ENGINEER not a group of unqualified users. Have you any idea how bad this suggestion looks???
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Adam Bennett
(@adbennoEFC) reported
@Pezzer1878 @virginmedia Haha yeah. Standard that! Done everything i can think of. Neighbour knocked with same issue and judging by the site its an issue in the area.
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neilB ⚫️⚪️⚫️⚪️🥬
(@neilTheMagpie) reported
@Poalo67289281 @virginmedia Well, I predict an awful lot of bad publicity for @virginmedia coming from me unless they contact me pronto.
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Lauren Jones
(@LaurenJones_16) reported
@virginmedia can someone help? I signed it over the phone and gave a referral code form a friend. The sales assistant took all details and confirmed it had been authorised, however, neither of us are yet showing a £50 credit on our account or pending £50. Thanks
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fabs
(@fabsod) reported
@virginmedia Do me a favour please! Stop replying to my posts and get someone to sort out my problem. I’ve done all steps I possibly could, now it’s up to your technical support, if there is any in this very low profile company called Virgin.