Virgin Media outages and service status in Oxford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 13, 8:49 PM GMT+1.
- Internet (56%)
- Wi-fi (22%)
- E-mail (11%)
- Phone (11%)
The latest reports from users having issues in Oxford come from postal codes OX4 , OX2 and OX3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 2 days ago |
|
Oxford
|
Wi-fi | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Bex Allen (@travellingbex) reported from Oxfordshire, England4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Wendy (@Wendywirdz) reported from Abingdon, England@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Nick Malden (@Malders) reported from Godstow, England@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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CrankyGeek (@pepetideo) reported from Oxford, EnglandYou only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Al (@AlistairNCox) reported from Crowmarsh Gifford, England@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Inmita Medina (@inmilla68) reported from Milton, England@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Kirk (@kirkknowles121) reported from Witney, England@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia It says no known issues but there plainly are as we have no internet
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Katharine Fellows (@KatieFellows1) reported from Oxfordshire, EnglandHi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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shaun harley (@shaun1968) reported from Didcot, England@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Olie Bosley (@Olski) reported from Abingdon, England@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
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Desi (@missdrivanova) reported from Oxfordshire, EnglandHey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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movenicely (@movenicely) reported from Oxfordshire, England@virginmedia No problems so far today so fingers crossed
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ari of 🫓twt || 🚯🏳️⚧️ (@DY3D_BR4INZzz) reported@JefferychanRP you have strawpage gimmicks to attend to put the virgin media down
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Shaun (@shauny67) reported@virginmedia @weyland76 From your picture it is not a Virgin issue it's your device, it's not released the network connection from the mobile connection. Best response is to restart to device then will connect stop blaming Virgin
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citizen_first (@citizen_first25) reported@virginmedia why have you got rid of Channel 150 that's TV does a price go down on my subscription ? As this is one of the channels, I watch every day very disappointed
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Ana Cristina ϟ (@_AnaCristina_) reported@virginmedia It's been an outage on and off but now it's outage is fixed I'm still not connected
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Jem (@jemonthesofa) reported@virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!
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Dunc in a bothy (@1123funko) reported@virginmedia I did all that before I tried on here. Not my first experience with this stuff. The issue was I had a ppv bought that I didn’t get to watch so the point is moot now tbh.
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Pxrac (@Pxrac1) reported@Doki_R6 @Ambi_R6 If ur looking for a good fibre company in Scotland I would say Virgin Media, I was with EE and legit had barely 20 mb down and now I have 1gb down and like 500 upload maybe more.
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Saint of Portsmouth (@PortsmouthSaint) reported@virginmedia thanks for my internet not working at all after moving house. No England match for me tonight. Cancelling my contract and will fight you all the way if you try and charge me
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Vicky (@CityVicks) reported@virginmedia my internet keeps cutting out. And has just gone again. It’s the 4th time this week, and it wipes out all my smart devices. What is going on? It’s unacceptable how poor this service is
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Samet (@Samet_UK) reported@AmyHeppi @virginmedia Same here. It’s been over 24 hours and my Wi-Fi is still down. I’ve called support twice—they only say there’s an area outage with no updates. The status page isn't helpful too. Really disappointed with Virgin Media. Time to look at other providers.