Virgin Media Outage Report in Oxford, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oxford come from postal codes OX4 , OX3 and OX1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Begbroke, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 7 hours ago |
|
Oxford
|
Internet | 1 day ago |
|
Witney
|
6 days ago | |
|
Oxford
|
Phone | 8 days ago |
|
Witney
|
Internet | 8 days ago |
|
Oxford
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Al (@AlistairNCox) reported from Crowmarsh Gifford, England@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia All good since the fix 👍
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@DailyMailUK #virginmedia such a bad service
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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A1NOS (@a1_nos) reported from Abingdon, England@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, EnglandDear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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A1NOS (@a1_nos) reported from Abingdon, England@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Kim Marie Pike (@HollySquirrel) reported from Didcot, England@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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Kim (@Neeknowsbest) reported from Didcot, England@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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⛧𝕱𝖆𝖑𝖑𝖔𝖚𝖙 𝖅𝖔𝖒𝖇𝖎𝖊⛧ (@_FalloutZombie_) reported@virginmedia Is this a troll? Can I speak to someone who won't treat me like a moron? I'm with Virgin Media, I am ONLY with Virgin Media.
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Archie (@archiejpl) reported@virginmedia Yes I have tried everything. Could I have some specific advice for the issue I’m having please?
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Mark Evans (@Tokraspy) reported@virginmedia Lousy technical service lousy failing superhub works okay after they reset it and goes wrong with an hours connectivity on 2G and 5G a spotty at best and drop signals to devices. Poor signal strength in house. None existent outside house. Too higher price. And BT is offering
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rav norris (@RavNorris) reportedMy @virginmedia has been down for almost 24 hours. Zero help on their website. Tells me there are no outages in my area and offers no further explanation. Mint.
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Slo Mo (@stuarto268) reported@garrett_golf @virginmedia Absolutely dreadful customer experience
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モノノ怪 | PastelCorpse (@PastelCorpsetv) reported@virginmedia I've taken the steps to reset our router, this is as usual an area problem not just our home, but this seems to be a running problem every week, there is always a connection issue with the broadband services even after having all our connections changed.
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Jonny (@mancmaestro) reported@RavNorris @virginmedia Make sure you log this, should be due a refund for the time paid they're failing to provide a service for. If it continues, you should be able to argue a contract termination without penalty too, as they're in breach if not providing said service. I did it recently with EE.
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Andrea Spencer Davidson 💙 (@andieloulou) reported@virginmedia you’re hashtag #betteconnected has just made me actual lol. For weeks I’ve been trying to log a complaint. Please send me an email address. Does you online form even work?
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Mr Smooth EMT 🇬🇭 (@MrSmoothEMT) reported@virginmedia Yes, I did the check by entering my postcode and surname and there’s an outage in my area - says it will be resolved by 2330…that would’ve been a whole 11 hours without services…poor!
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Melissa (@melissar954) reported@virginmedia 20 days I have now been without broadband. Keep getting promised a call back from but never happens. Taken days off work for engineer to turn up but nothing. Not even a phone call. Absolutely disgusting customer service!