Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX3 and OX4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Oxfordshire, Woodstock, Kidlington, Abingdon and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
TV | |
| Oxfordshire |
Internet | |
| Woodstock |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
TV | |
| Kidlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kmontybags
(@kmontybags) reported
@virginmedia Just spent 71 minutes on the house phone trying to sort out a problem Will you call me back if my phone cuts off or runs out, YES We Will .Battery ran out!not called back Why am I still with Virgin
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Yana Helena 🇧🇻🏴
(@Lauperak) reported
@virginmedia I have just bought one of your broadband packages, it arrived 2 days late with no tracking updates to the package. It finally arrived today, I followed the quickstart instructions, it can't be activated. Called your customer service, waited in the queue for 30min to
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Chris Morgan
(@Fakechrismorgan) reported
@virginmedia Internet & TV down for the last 2 hours in CF10. Can't get through on the phone and your app won't let me log in. Any idea how long it's going to be down for? Again.
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Aizaz Moin
(@MoinAizaz) reported
@virginmedia I find that I've been dismissed like I was worthless. I've had nothing but dishonesty and inefficiency from yourselves. How can you justify your existence? Your service is third rate.
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Yana Helena 🇧🇻🏴
(@Lauperak) reported
@virginmedia Yes. It could not be activated and to talk to staff on the phone. This would never have happened with any of my previous suppliers.
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David McTeague
(@DaveyMcT) reported
@virginmedia It says there are no faults. Some days it says there are known faults. Every day there are faults and the entire street/postcode have just about had enough. Your checker is a pointless waste of time. Intermittent loss of service continually is enough to ruin meetings and tv.
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Spooky Chris
(@spoooky_chris) reported
@virginmedia Replies faster on twitter than on their actual customer support services. Seems a bit suss
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Aizaz Moin
(@MoinAizaz) reported
@virginmedia I've been trying to get broadband service since December. Your technicians came around twice. Once at the beginning and once today but no cable was provided therefore both times they returned without providing your service. I've lived 2 months without internet
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Jack Mclean
(@jackmc20) reported
@virginmedia I don’t have a Ethernet cable to use but I do know the old hub I had before upgrading I never had 1 problem with but since updating I’ve had nothing but disconnecting problems only have these problems via the tv
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Yana Helena 🇧🇻🏴
(@Lauperak) reported
@virginmedia @virginmedia I am currently paying for a service that I am not receiving and it's crucial that my household has access to WiFi.