Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Oxfordshire, Woodstock, Kidlington, Abingdon and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
TV | |
| Oxfordshire |
Internet | |
| Woodstock |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
TV | |
| Kidlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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Amelia
(@Amelia30549431) reported
from
Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia No problems so far today so fingers crossed
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Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
Virgin Media down in at least part of central Headington. Engineer on his way, apparently
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Chris Dale
(@chrisdaleoxford) reported
from
Oxfordshire, England
@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Murphy
(@bplmurphy) reported
@danxnoble @WillHShort @virginmedia I don't live in London and I'm not a customer of Virgin. Hope this helps.
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James A Marshall
(@J1M_MARSHA11) reported
What #broadband provider are people with, I am currently with VirginMedia and have had a lot of issues with service dropping out and loss of service and was thinking of moving to either #BTBroadband or #EEBroadband ?? Can anyone give me some advise….
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Kirsty Richards
(@82ladyK) reported
@virginmedia your customer services are disconnecting my calls and I’m trying to get services reconnected that you disconnected in error! You have zero customer services skills @richardbranson
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Ohplease
(@Ohpleas22929404) reported
@virginmedia hi, my broadband has gone down. Help! We're both working from home. My postcode is on your website as 'having issues' but I have no service at all!
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Ken Goodwin
(@KenGoodwinITV) reported
Anyone else got a @virginmedia outage in #Cheltenham?
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Steve Cavinder
(@StephenCavinder) reported
@virginmedia It’s not as bad this morning, just intermittent flickering. I will let you know if it’s not rectified fully by 12:15 pm today. Thanks for your help.
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LouiseWPA
(@LouWhiteheadPA) reported
@virginmedia Can anyone advise why we have no Internet in WF2 and for how long please? Urgently needed for work and it's been down all morning.
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ℳ𝒾𝓈𝓈𝓉𝓇ℯ𝓈𝓈 ℬ
(@Missblondie_OF) reported
@virginmedia No your service status claims everything is fine, down detector says otherwise. Booked an engineer and now this morning things are seemingly working but I don’t trust it. I’m only with you as you’re the only fibre provider in my area and I work from home.
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David Llewellyn
(@TheDaiLlew) reported
@VirginMedia's argument is that they could only send us the same model router and TiVo box, but given that I'm fairly certain it's age and use that's causing the problems, that would be perfectly okay. I'm now eyeing up @BT_UK, but other recommendations are welcome.
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Jonathan Pipe
(@pipey59) reported
@virginmedia no apps working or on demand and catchup not working in po16 area ! C501 error code ! Presume theres a prob in the area even though vm checker on my vm says all ok !