Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX4 and OX2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, Oxfordshire and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Abingdon |
Total Blackout | |
| Didcot |
Wi-fi | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Didcot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Rob H&ynes
(@RobOnABike) reported
from
Oxfordshire, England
@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Once again @virginmedia internet and Tv is down. @Ofcom
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@BisleyRocks @virginmedia Same here too - what is this **** today?
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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F de Federico
(@FedeFruinque) reported
from
Oxfordshire, England
Does anyone is having issues with @virginmedia around #Oxford today???
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sepherano
(@sepherano) reported
@virginmedia you are **** ! 1hr waiting and you hung up JUST **** and no way of complaining or manually downgrading your jumping on the BAND wagon hiking up prices. Theres no need tech existed 30 years ago and you expect people to think its new! Joke
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VLA57
(@VLA57Production) reported
Impossible to file a complaint or contact @virginmedia . Get kicked off the phone or they never answer once they verify details. Writing a complaint on the website and it mysteriously doesn't go through, no error message or anything. Internet been shut off for a few weeks now ffs
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DazzledMin
(@DazzledMin) reported
@virginmedia You guys haven’t done everything you can to help, you told me you couldn’t offer support but then suddenly can offer me a chat. The BQM is requesting credit card details, which we shouldn’t have to hand over. Awful customer service. The quicker BT get to my town the better
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Autumn Phoenix
(@missflitworth) reported
@virginmedia so glad I decided to leave, especially after discovering that you're still billing me. I don't even live there anymore - I'm so angry at the incompetence of whoever I spoke to in customer service to explain that I wanted to cancel as I was moving.
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Richard Ward 🏳️🌈 🐕🐈⬛🐈⬛
(@Richard_Ward_1) reported
Grrr @virginmedia driving me round the bend (again). Phoned up with ongoing problems, got cut off, now being told to phone back during office hours. Richard Branson needs a slap round the back of his head with a wet haddock.
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Stevie Stewart
(@StevieDStewart) reported
@virginmedia been waiting on a response on WhatsApp since Friday!! Apparently your customer relations team is going to contact me?
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franzipan
(@francesca_kate) reported
@virginmedia I sent the equipment back, never received a final bill & couldn't log into my account. I had a msg to say I was being refunded a disconnection fee then zero correspondence til the debt collectors. I've now paid but I don't want this on my credit rating as its not my doing. 😠
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Sian McBride
(@SiansStories) reported
@virginmedia This is beyond a joke. Finally speak to someone after trying to get through for 2 days and they can’t cancel my contact as they’re from the wrong department. Despite me going through the vetting process (3 times) to be put through to the right team.
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Liz
(@misslizmanning) reported
@virginmedia So I understand via the bill payer can be compensated for loss of service. I also know that an engineer is coming out on Friday. What happens to others in the house who haven’t had the use of the Wi-Fi? Do they get compensated for using their mobile data instead of Wi-Fi?
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RichySan
(@Richy_San_) reported
@kieran_fifield @ThirstyNintendo It’s an ugly piece of ****. Looks like an old Virgin Media router.