Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX4, OX1 and OX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 03/26/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Begbroke, Oxford, Didcot and Abingdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomOxford Wi-fi
United KingdomOxford TV
United KingdomOxford TV
United KingdomOxford Internet
United KingdomOxford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

  • zahoor_sheraz Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kerching Dastardly Whiplash (@kerching) reported

    And there we are @virginmedia engineer now late, apparently that is ok..... worst customer service ever

  • enchanted1966 Helen Stephanie (@enchanted1966) reported

    @_HeatherAshton @virginmedia Think they brought J & J down when they complained . Greedy companies wanting more and more 😠 😡

  • dulai_guvy Guvy Dulai (@dulai_guvy) reported

    @virginmedia Also sick of never speaking to the same person twice - call centres all over the world - left hand doesn't know what the right is doing. Absolute shambles.

  • aarjjain Aarj (@aarjjain) reported

    @virginmedia Everytime we call them, they schedule a new date for the engineer to come in - but the engineer never comes. I have to wait on the engineer the whole day only to realize they won’t show up.

  • AmShb9 Am Shb (@AmShb9) reported

    @virginmedia Virgin acct: 681631502)Now one is required to pay new bill to have the account booked for closure. I am transferred to the accounts team, pay the bill and the call is cut off, so one cant confirm if the account has been booked for closure. Fraudulent. Zero Trust service.

  • aarjjain Aarj (@aarjjain) reported

    @virginmedia Hi Team, I moved my house 2 weeks back and have been following up with customer care team @VirginMediaIE every single day to get my connection moved to my new house. As it is a new property, the socket isn’t setup yet and hence needs an engineer.

  • LivHinton Liv (@LivHinton) reported

    @virginmedia I can watch the channels live, never use iplayer via the tivo as its always been very glitchy and slow. Haven't tried any other on demand but all the channels I tried were fine. My lunch break is over so will have try other things later

  • gingfinger Giff 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gingfinger) reported

    @virginmedia I can do that no problem. You pick a time and I’ll make myself available. 👍

  • LCullumbine Lynn Cullumbine (@LCullumbine) reported

    @virginmedia Spoken to customer care can’t help me as I don’t know details for an account of a phone that was never delivered to me!! Absolutely ludicrous

  • LCullumbine Lynn Cullumbine (@LCullumbine) reported

    @virginmedia I ordered a phone it was never delivered. I ordered again it was never delivered. The phone was cancelled, I received an email to say so. You then took one months money and are now trying to take a second month. No one can seem to get to the bottom of this.