Virgin Media outages and service status in Oxford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Oxford, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Apr 24, 12:47 PM GMT+1.
- Internet (69%)
- TV (15%)
- E-mail (8%)
- Phone (8%)
The latest reports from users having issues in Oxford come from postal codes OX4 , OX1 and OX3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Didcot, Witney, Begbroke, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
TV | 8 hours ago |
|
Oxford
|
Internet | 1 day ago |
|
Oxford
|
Internet | 4 days ago |
|
Didcot
|
Internet | 6 days ago |
|
Oxford
|
TV | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
-
Melisa Soto (@Melyclassy) reported from Oxfordshire, England@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
-
Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
-
Char (@JurassicGarden) reported from Didcot, EnglandThe worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
-
Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia All good since the fix 👍
-
Ian Shepherd (@IanAShepherd) reported from Oxfordshire, EnglandSo @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
-
Nick Malden (@Malders) reported from Godstow, England@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
-
movenicely (@movenicely) reported from Oxfordshire, England@virginmedia No problems so far today so fingers crossed
-
Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
-
Andy Montgomery (@andyamonty) reported from Wantage, England@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
-
Bill Butcher (@wcbutcher) reported from Kidlington, England@Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis
-
Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
-
Miles Gomme (@MilesGomme) reported from Cumnor, England@virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….
-
Rhodri Jones (@RhodriJ26331960) reported from Oxfordshire, England@virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ
-
Kim Marie Pike (@HollySquirrel) reported from Didcot, England@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
-
Nick Malden (@Malders) reported from Godstow, England@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
-
CrankyGeek (@pepetideo) reported from Begbroke, England@virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that
-
Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
-
Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
-
Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
-
Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Oldbloke (@Oldbloke74) reported@entrustTMF @virginmedia You cold always telephone their useful call centre 🤡 Virgin Media are such a lousy company to deal with - trouble is the competitors are also terrible. 😤
-
Alan Green (@MrAlanGreen) reportedAnyone else having multiple outages with @virginmedia fibre broadband L? Started last Friday, back up the weekend and down again today?
-
PMAC (@BigPaul91) reportedHad 3 @virginmedia engineers round in the last 7 days (for the most part good people no blame) but my broadband is still broken. The Mythical network team will get to me when they get to me … I’ll be off then to a new provider who gives a ****.
-
lindahudson (@lindahudson66) reported@virginmedia @keithapearson @virginmedia Why don't you call your customer, do the decent thing.
-
MW 🏳️🌈 #gay #florist #lovetocook (@markbwwelford) reported@virginmedia Your service has been erratic to say the least over the last few weeks and it's down again. Postcode is W12 in London. Really not good enough.
-
DC (@debs_crawford) reported@virginmedia can someone contact me, I’ve verified my email six times and it still takes me back to verify email page and I am not able to login
-
Matthew Belcher (@rinnerville) reported@youfibre so leave virgin media cos they were crap and now you guys have sold out to them. Time to look for a new supplier.
-
Paul Groadey (@PGroadey19230) reported@vmbusiness AGAIN ....LOCKED OUT MY ACCOUNT SINCE 02 WANTED ANOTHER E MAIL ...... I AM 1 OF "THOUSANDS" COMPLAINING ABOUT THIS ISSUE ! BIGGEST MESS UP SINCE THE 02 MERGE. IF CUSTOMERS HAVE NOTHING TO DO WITH 02 IE A SIM OR PHONE WHY DO PEOPLE NEED A BACK UP E MAIL FOR 02 ?
-
Ninzolow (@Ninzolow) reported@nib95_ You bought or sourced a MESH now? 👀 Also the bad news with youFibre is there becoming a part of Virgin Media should the deal be approved (Subsidary of the Netomnia Group) 🫠
-
BigF (@Bigg_F_) reported@virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.