Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 03/12/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomAbingdon Total Blackout
United KingdomDidcot Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @BisleyRocks @virginmedia Same here too - what is this **** today?

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

  • gill_haley33 Gillian Haley (@gill_haley33) reported from Witney, England

    @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

  • acikbasufuk bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

  • FedeFruinque F de Federico (@FedeFruinque) reported from Oxfordshire, England

    Does anyone is having issues with @virginmedia around #Oxford today???

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

  • missdrivanova Desi (@missdrivanova) reported from Oxfordshire, England

    Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

  • RobOnABike Rob H&ynes (@RobOnABike) reported from Oxfordshire, England

    @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CBManchester Chris Barras (@CBManchester) reported

    @virginmedia Would I be right in assuming you would just put me through to the billings team or can you actually solve the problem? Please be completely honest here because if I do the online chat but you just pass me to billings it will be yet another waste of my time.

  • CaroleHayden19 Carole Hayden (@CaroleHayden19) reported

    @virginmedia apparently a problem with tv in this area but we have tv, we haven't got internet or landline yet again!!

  • ShelvockD dc shelvock (@ShelvockD) reported

    @virginmedia I WISH TO CANCEL MY CONTRACT TRIED ALL YOUR PHONE NOBODY TALKS TO YOU

  • _SimranK Simran Kaur (@_SimranK) reported

    @virginmedia A technician has been booked, via online diagnostics. The Internet went down just after a BT technician did something to the connection box on our road- does this need to go to a different team of technicians????? #virginmediadown #virginmediahelp

  • indexDaniel Daniel (@indexDaniel) reported

    @virginmedia I’ve raised a complaint with your team last Thursday. They told me to expect a call back by Tuesday. Still nothing. You have £150 of my money! I can’t afford to be overcharged by this amount, the service is disgusting considering I have a mortgage with you too!

  • ShelvockD dc shelvock (@ShelvockD) reported

    @virginmedia why can't they just say morning how can i help

  • LyndsF23 Lyndsay (@LyndsF23) reported

    @virginmedia my Internet connection is absolutely shocking. I've never really needed it to be consistent before due to just browsing and netflix with it, but WFH it's terrible. It drops all the time, can't go even a full hour without losing connection.

  • robrowres Rob Rowlands Research (@robrowres) reported

    For a company that trades on communication, speed and efficiency, @virginmedia and @comex2000’s installation of a network in this Cheshire town has left a lasting advert of shoddiness and “couldn’t care less”. Your only as good as your last job?

  • Hannahstocks16 Hannah stocks (@Hannahstocks16) reported

    @virginmedia hi, I’m wanting to cancel an order I placed for a sim. It was ordered so I could upgrade my contract but someone did this for me over the phone so now I need to cancel this new order as I don’t need it.

  • Carl_Walsh33 Carl Walsh (@Carl_Walsh33) reported

    @virginmedia service down in the NE29 postcode all morning, love a cheeky £100 a month to Virgin for no service