Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Kidlington, Abingdon, Witney, Oxford and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Kidlington |
Internet | |
| Abingdon |
Internet | |
| Witney |
Internet | |
| Oxford |
Internet | |
| Oxford |
Wi-fi | |
| Witney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bitswings
(@BitSwings) reported
@virginmedia I have 12 days left before the 14 day complaint period ends at which point I'm sure all of your agents will tell me to shove it.
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Talullah Bloom
(@BloomTalullah) reported
@virginmedia Spoke to 5 different ppl they all said different things. Refused an engineer visit, now there is an outage which has been resolved- according to 3- and still ongoing according to 2. 🤔
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Justeena Pereira
(@geminij) reported
@virginmedia I have had the worst experience dealing with virgin, I have had three installation dates cancelled since December. The last one done last night at 7 when they are booked to come this morning, I had taken time of work for this. I haven't been able to work from home!
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kelly hawkins
(@kellyhawkins5) reported
@virginmedia Two weeks with no WiFi when trying to work from home and my daughter trying to submit uni work and complete final exams!!!! This isn’t acceptable also no tv service - pls push repair
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Gordon Springate
(@GordonSpringate) reported
@virginmedia If you have checked my previous tweets you would see I have followed the route numerous times. Day5 still no phone call to resolve my issues.
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Harold
(@haroldhasnolife) reported
@virginmedia Nothing because I can never speak to an actual human. Most of the time when I need to contact someone at virgin I message one of the staff on the forum. I asked one of them for an update about 2-3 weeks ago and have got nothing
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Bitswings
(@BitSwings) reported
@virginmedia But instead you want me to pay £99 for what is available for 18 months to a new customer for £79 or, what has happened, you arbitrarily lied, shoved me on £72 a month and downgraded me into oblivion.
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SARA DEE
(@1stsaradee) reported
@HelenSimmons8 Needing a broadband internet service that regularly needs to deal with large files of info this houshold pays for Virgin Media. 100Mb per second, apparently. No problems here in SE London.
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RTCL
(@RTC1010) reported
@virginmedia I haven't the time to explain it I'm afraid. I had been a customer for 8 years but no longer and am complaining to CISAS about your appalling standard of customer service and the potentially fraudulent actions of your advisors
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Paul C ///
(@19PC71) reported
@larcowan @virginmedia I agree mate..its worst customer service I've ever experienced..they happy enough to take your hard earned money each month but try get them to address an issue its a different story..i was told last Monday someone will be in touch within 3 days... IM STILL WAITING