Virgin Media

Virgin Media Outage Report in Oxford, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Oxford come from postal codes OX4, OX1 and OX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 04/01/2026 00:10

April 01: Problems at Virgin Media

Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Begbroke and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Phone
United KingdomWitney Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • IanAShepherd Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England

    So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    Virgin Media down in at least part of central Headington. Engineer on his way, apparently

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days

  • SyedaOxford Syeda Butterworth (@SyedaOxford) reported from Oxfordshire, England

    @jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁

  • Steve_Irv Steve (@Steve_Irv) reported from Cumnor, England

    @CambridgeGuy1 @virginmedia Broken here too…

  • chrisdaleoxford Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England

    @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

  • diddywatts Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

  • diddywatts Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)

  • andyamonty Andy Montgomery (@andyamonty) reported from Wantage, England

    @virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

  • mandysatwit mandy jones (@mandysatwit) reported from Witney, England

    @virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

  • pepetideo Pepetideo (@pepetideo) reported from Didcot, England

    After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ElliotJMiller EJ (@ElliotJMiller) reported

    @virginmedia Hi ZR, yes my roaming has always been on. 72hours and still no service

  • JustinDonne Justin Donne (@JustinDonne) reported

    @virginmedia I don’t have space in a tweet to outline the issue

  • Mabs79 Mabs Ahmed (@Mabs79) reported

    @virginmedia I managed to fix it..I took the cable out of the splitter straight into the back of the hub. I will need a new splitter as the signal into my place is too strong. Have booked an engineer but at least I have broadband now

  • RocketScienceNo 🚀 It's Not Rocket Science 🚀🚀 (@RocketScienceNo) reported

    @virginmedia sure.. allow people to cancel their contract in the same manor as they started it (online) and don't stop people canceling because they owe a month, and stop charging them after you suspend service .. that should cover it .. thanks ..

  • anuragbhagwat11 Anurag Bhagwat (@anuragbhagwat11) reported

    @virginmedia I have been calling since the past one week. I just keep getting transferred from one department to another!! People can see that there was a work order issued on their system on the aforementioned date but they are not able to book a new one! Atrocious service really.

  • 987kaycee kaycee (@987kaycee) reported

    @virginmedia my internet is down Dundee can you advise

  • ElliotJMiller EJ (@ElliotJMiller) reported

    @virginmedia I’ve tried all the available providers, and restarted my phone each time and still no service

  • anuragbhagwat11 Anurag Bhagwat (@anuragbhagwat11) reported

    @virginmedia Awful service by you all. I've bought your service on the 5th of July with a request by the survey engineer that I'll need a cable and a faceplate installation done at the apartment. I was given a date of 13th July and no one has shown up yet. Does it take 10+ days?

  • tubblog Richard Tubb (@tubblog) reported

    @virginmedia Understood. We'll have been without Broadband for over 48 hours by the time of the engineers' visit, which is very inconvenient as we work from home. Is there a scheme to compensate us for the lack of service?

  • davorg Dave Cross (@davorg) reported

    @virginmedia Currently in a queue to talk to customer retentions on WhatsApp. Apparently, it's really busy today