Virgin Media outages and service status in Oxford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jun 2, 7:51 PM GMT+1.
- Internet (73%)
- TV (27%)
The latest reports from users having issues in Oxford come from postal codes OX4 , OX3 and OX1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Didcot, Oxford, Abingdon, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@BisleyRocks @virginmedia Same here too - what is this **** today?
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Kirk (@kirkknowles121) reported from Witney, England@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Jane Thomas (@JaneThomas33) reported from Oxfordshire, England@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandI had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
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Bex Allen (@travellingbex) reported from Oxfordshire, England@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England@TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandWhy does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Miles Gomme (@MilesGomme) reported from Cumnor, England@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Desi (@missdrivanova) reported from Oxfordshire, EnglandHey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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CrankyGeek (@pepetideo) reported from Oxford, EnglandYou only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, EnglandThe whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Wendy (@Wendywirdz) reported from Abingdon, England@virginmedia Finally we did. Took 2 days of texting. Not the best service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Warrilow (@argyledavros) reported@vriginmeditif @virginmedia these appear to be impersonating. Your customer service is bad enough as it is.
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Anne-Marie Evans (@BrookesMarie) reported@virginmedia please can someone contact me we have been on the phone for over an hour - give number for IT service to be told they don't deal with customers - given another number which is now out of use
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Lacking Courage (@NeedMoreCourage) reported@virginmedia We have lost faith in your organisation's ability to listen or fix the problem! Poorly trained staff or systems seem to not help & if a scripted system then just puts you into a repetitive loop.
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andrhay (@andrhay12) reported@virginmedia when will the problem with TV and broadband in the SE1 be fixed this has been ongoing for 2 weeks now. Intermittent broadband and tv for 2 weeks. last 3 days no TV services - no updates
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WATCHING THE GAME (@Pass_Move) reported@virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.
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cari_lou (@swlondonraised) reported@virginmedia Yes it was working then just cut out again this is a joke
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oɹunɯ‾ǝʞᴉɯ 🏴 🖥 🎸 (@mike_munro) reported@virginmedia How long does it take to actually talk to someone about a faulty TiVo box? Been listening to horrible saxaphone music for 40 minutes.
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💥GoddessAsha 💥💥 Alt Media Radio Reporter 💥 (@GoddessAsha) reported@virginmedia what is going on with your website I can’t login ?
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... - ..- 𝚂𝚝𝚞 (@_Alfista) reported@ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.
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Carrie (@IamCarrieagain) reportedA new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia