Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 11/26/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Witney, Oxford, Abingdon and Woodstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomWitney Internet
United KingdomOxford Internet
United KingdomOxford Wi-fi
United KingdomWitney Total Blackout
United KingdomOxford E-mail
United KingdomWitney Internet

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • andyamonty Andy Montgomery (@andyamonty) reported from Wantage, England

    @virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    Virgin Media down in at least part of central Headington. Engineer on his way, apparently

  • diddywatts Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

  • movenicely movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

  • movenicely movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia No problems so far today so fingers crossed

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

  • Amelia30549431 Amelia (@Amelia30549431) reported from Abingdon, England

    @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

  • chrisdaleoxford Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England

    @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)

  • IanAShepherd Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England

    So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

  • diddywatts Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia Finally we did. Took 2 days of texting. Not the best service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Julianhomeboy Julian (@Julianhomeboy) reported

    @virginmedia @O2 I'm a virgin customer so sort it virgin

  • mister_tee Alex Thomson (@mister_tee) reported

    @virginmedia "There's nothing to see here" It looks like my complaint wasn't registered

  • techbitsio techbits (@techbitsio) reported

    @virginmedia Thanks. I'd still appreciate a DM for @Ofcom compensation backdating though. The engineer who attended 13 days ago said the service was unusable, and all reps have agreed it's not good enough.

  • Karenks1063 Karen ks (@Karenks1063) reported

    Virgin Media customer service. We need help with our service and bill, but have been locked out our account and cant reset. Any time we call the 0345 number it says to refer online and hangs up. Acant get online hence trying to phone 😡

  • damfly27 Damon (@damfly27) reported

    @virginmedia I’m a new customer. You have not installed my line. I have never connected to the internet via virgin media. I am NOT paying for you to cancel a contract you have not honoured. That’s madnes, John. The team on the end of the phone hung up on me, THREE TIMES, like i already stated

  • LynsP01 LynzP (@LynsP01) reported

    @virginmedia Hey John, on WhatsApp and your fella is trying to make me move my o2 number over when I don’t want to. So, he’s thrown me over to your customer relations team as he wants me on all. I’ll be bringing up a complaint at this rate. I’ve been with you 18 yrs +. Your cs are a disgrace

  • JohnBroadley1 John Broadley (@JohnBroadley1) reported

    @virginmedia The complaint relates to the ongoing issues surrounding Red Button coverage of EFL matches which are either very late to be added to the coverage or consistently with the wrong match commentary. Can this be looked at please?

  • Rina_M2020 Rina M (@Rina_M2020) reported

    @virginmedia I want to know if a service has been cancelled

  • jon_Oncecontent Jon (@jon_Oncecontent) reported

    @virginmedia Was stuck on hold so got bored and messaged - can you message me so we can work out a plan - furious customer being let down and my partner can’t work from home at the moment to do her work - so has a 2 hour commute a day

  • jon_Oncecontent Jon (@jon_Oncecontent) reported

    @virginmedia Guess what virgin - not turned up again - your departments do not communicate - can someone get onto me please to fix this