Virgin Media

Virgin Media Outage Report in Oxford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Oxford come from postal codes OX4 and OX2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 02/11/2026 06:45

February 11: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomAbingdon Total Blackout
United KingdomDidcot Wi-fi
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomDidcot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

  • RobOnABike Rob H&ynes (@RobOnABike) reported from Oxfordshire, England

    @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • acikbasufuk bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @BisleyRocks @virginmedia Same here too - what is this **** today?

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

  • zahoor_sheraz Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PPLOM1 Sarah Lorimer (@PPLOM1) reported

    @virginmedia Can I person contact me about this ? There is no problem with Virgin in the area I've checked with all my family and friends. It's a problem with my box so I need someone to fix it ASAP

  • BowlerLar Lar Bowler (@BowlerLar) reported

    @virginmedia what is going on with your internet? Have serious probs since Friday. Done a diagnos on Friday & there was DNS server issues, done speed test there, my laptop and phone, both 10ft away from the router. 500 mg line but.... Phone on 5g=50.83mbps Laptop on 3g=5.43mbps

  • petecarr14 Peter Carr (@petecarr14) reported

    @virginmedia Wifi is still not working. Why is it impossible to find anyone who will give me an explanation for why I (and others in SW17) have not had working broadband for six days? Somebody must know!

  • Darlotoon Andrea (@Darlotoon) reported

    @virginmedia your service status in my area says there are no issues... I beg to differ!

  • 82ladyK Kirsty Richards (@82ladyK) reported

    @virginmedia the network is down in my area but instead of alerting me, I had to call in and get an automated message! How am I supposed to work?!! Mega stressful Monday morning. #finchley #N12 #fail

  • KeeperDavey DaveyTheKeeper (@KeeperDavey) reported

    Honestly hate virgin media ahhh, its down in my area and has been playing up for the past several days, and you call them and it just says sorry you experiancing problems, it should be fixed by 4:30pm.. Got a bad back so cant really do much and now i cant even watch films on tv..

  • aleemullah2 aleem ullah (@aleemullah2) reported

    @virginmedia I call on that number he didn’t solve my problem

  • sarahlex1827 Jackie (@sarahlex1827) reported

    @virginmedia I've done that already. It's not 'just 'due to this issue' It's your attitude as a company in general. 18 yrs I've been with you and its getting worse.

  • bromleybill Bill Torrance (@bromleybill) reported

    @virginmedia @PaulaJHowarth Excuse me @virginmedia, if you are defaulting on your obligation to provide your customer with a service you have contracted for, she should have every right to terminate without penalty #unfaircontractconditions

  • graham2263 Graham T (@graham2263) reported

    @virginmedia Always, told to buy a Wi-fi extender for up and downstairs, but BT was never a problem and sufficient we for three storey house.