Virgin Media Outage Report in Oxford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Kidlington, Abingdon, Witney and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
TV | |
| Kidlington |
Internet | |
| Abingdon |
Internet | |
| Witney |
Internet | |
| Oxford |
Internet | |
| Oxford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Travis James Bacon
(@PoweredByBacon1) reported
@virginmedia No, both today and last Wednesday showed no issues despite issues existing (lol). Is there a delay in the issue tracker?
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Jodie Fothergill
(@jodierianne) reported
@virginmedia really need to speak to someone in your customer service team and your website is just sending me round in circles... no it can't be answered in the faqs, where's the phone number? 😒
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Oliver Tarrant
(@OllieTarrant14) reported
@virginmedia Hi there, no response yesterday and the issue was not sorted in time for the game, meaning we missed out on the fixture we’d paid to watch. Now in the process of cancelling the subscription for the channel, as was only bought for that game. V disappointing and waste of money.
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James Rabbett
(@JamesRabbett) reported
@virginmedia @Firetaxi Poor stock response @virginmedia ...same as you gave me. Of course there are outages, question is why are there so many outages??? AND why don’t you message your affected customers to keep them updated? POOR service!
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Jill D 💙
(@mmaryJ) reported
@virginmedia I will be visiting and will call if necessary but for now the WiFi is back on. Looks like the restart of the hub worked on this occasion. It doesn’t usually! Thank you so much for your help.
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Amy Louise x
(@dark_autumn_) reported
Seriously @virginmedia are you going to be working today? I work from home still and I’m trying to work yet you are still not working, why are we even paying you
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Stephen McMahon
(@RizzyPig) reported
@virginmedia The guy on the phone said he would escalate my complaint to his manager
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Brian Starkey
(@usedbytes) reported
@virginmedia HTTP speeds are fine. The issue is for non-HTTP traffic, which speedtest doesn't measure 😟
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Clementine
(@Kam_Naseem) reported
@virginmedia Hi, I've been on the phone to your staff regarding internet issues, your customer service rep said they would run some tests, and when she came back she introduced herself again, to which I replied you've been running tests for me? And she hung up. Half an hour waste
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Travis James Bacon
(@PoweredByBacon1) reported
@virginmedia are there problems in the 07 area? My internet is slow and I'm dropping out of Microsoft Teams & Slack calls every 90 seconds, almost rhythmically. This happened last Wednesday, both days my Service Checker is reporting no problems.