Virgin Media outages and service status in Oxford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Oxford, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 15, 9:03 PM GMT+1.
- Internet (70%)
- TV (22%)
- E-mail (4%)
- Wi-fi (4%)
The latest reports from users having issues in Oxford come from postal codes OX4 , OX3 and OX1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Kidlington, Didcot, Witney, Begbroke, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 22 hours ago |
|
Oxford
|
TV | 2 days ago |
|
Abingdon
|
TV | 2 days ago |
|
Oxford
|
TV | 2 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Bex Allen (@travellingbex) reported from Oxfordshire, England@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Hilary Gurden (@HilaryGurden) reported from Abingdon, England@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Nick Malden (@Malders) reported from Godstow, England@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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F de Federico (@FedeFruinque) reported from Oxfordshire, EnglandDoes anyone is having issues with @virginmedia around #Oxford today???
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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bannedbird (@acikbasufuk) reported from Cumnor, England@virginmedia the worse customer service and layer I never ever buy their services again
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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DJ Ryan James (@DJRyanJamesUK) reported from Oxfordshire, England@ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!
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Andy Montgomery (@andyamonty) reported from Wantage, England@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia It says no known issues but there plainly are as we have no internet
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Kim (@Neeknowsbest) reported from Didcot, England@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Bex Allen (@travellingbex) reported from Oxfordshire, England4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Headington News (@HeadingtonNews) reported from Oxfordshire, EnglandVirginMedia broadband down in central Headington
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Amber 🖤 (@macer_amber) reported from North Leigh, England@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Miles Gomme (@MilesGomme) reported from Cumnor, England@virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard (@RHawkins05) reported@virginmedia it's now getting beyond a joke, 3 days now without TV, and when you call all you get is "our engineers are working on the issue". Not good enough service
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Chris Perez (@ChrisPerez75) reported@virginmedia There are still issues with my TV. The BBC channel 101 is inactive & has a black screen. Why is this still the case? What are you doing to rectify this & how long will it take?
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Kirsty Nelmes (Durham) (@kirsty_Nelmes) reported@virginmedia Still not fixed! Yet more issues with Virgin! Only switched last year and never had as many issues with broadband and TV as we’ve had with @virginmedia ! Beware anyone thinking of switching!
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Dee H (@Dee_Har1762) reported@virginmedia ITV still not working
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Davey Lad (@Daveytmartin) reported@Craighale4 @ArmchairAdml @virginmedia Call them and say you don't want the phone line anymore when your contract is up. They will offer you a deal. Just done it went down from £88 to £48 with Netflix!
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Taj (@Taj_B1) reported@virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(
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Steve Justa (@SteveJusta) reported@virginmedia To everyone with no tv channels - try switching your box off for 2 min then on again. Mine's not worked since thursday. The service checker this morning STILL says there's problems, but i've just reset the box and it's back on
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Dave (@Dave_Syracuse) reported@virginmedia your WiFi is still not working. Please sort it out.
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Dean (@DSB4454) reported@virginmedia My Tv service is still down Pe7 area. Every week we have issues with distorted and pixellated channels. What the hell is wrong with you people. No apology ever given. The service is a disgrace.Been with you for 12+ years. Contract up in July and then you can go to hell
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SRao (@leelamalur) reported@virginmedia No one to help and besides have charged a penalty for non- payment. Terrible service. Will find a way to get out of the contract.