Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Kidlington, and Abingdon.

City	Problem Type	Report Time
Oxford	E-mail	3 days ago
Oxford	Total Blackout	4 days ago
Kidlington	Internet	5 days ago
Oxford	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  Michelle Wolfenden (@ajthesheepdocto) reported 13 seconds ago from Grove, England

  @virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)

• 
  John P J D (@johndoran21) reported 8 minutes ago from Oxfordshire, England

  @virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear

• 
  Bill Butcher (@wcbutcher) reported 12 minutes ago from Kidlington, England

  I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

• 
  Melisa Soto (@Melyclassy) reported 13 minutes ago from Oxfordshire, England

  @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

• 
  Bill Butcher (@wcbutcher) reported 13 minutes ago from Kidlington, England

  @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

• 
  Chris Dale (@chrisdaleoxford) reported 13 minutes ago from Oxfordshire, England

  @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

• 
  Lydia Smith (@LydSmiz) reported 16 minutes ago from Oxfordshire, England

  @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

• 
  Manwithfishhead (@manwithfishhead) reported 21 minutes ago from Abingdon, England

  @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

• 
  Kirk (@kirkknowles121) reported 22 minutes ago from Witney, England

  @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

• 
  Nick Malden (@Malders) reported 25 minutes ago from Godstow, England

  @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

• 
  Bex Allen (@travellingbex) reported 38 minutes ago from Oxfordshire, England

  4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

• 
  Andy Montgomery (@andyamonty) reported 45 minutes ago from Wantage, England

  @virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.

• 
  Jane Thomas (@JaneThomas33) reported 46 minutes ago from Oxfordshire, England

  @virginmedia site down again so no help function / ability to leave for 3 days ???

• 
  Miles Gomme (@MilesGomme) reported 47 minutes ago from Cumnor, England

  @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

• 
  Mark Crossley (@Hoopsjackal) reported 48 minutes ago from Wheatley, England

  @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

• 
  Michelle Wolfenden (@ajthesheepdocto) reported 50 minutes ago from Grove, England

  From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues

• 
  Kirk (@kirkknowles121) reported 50 minutes ago from Witney, England

  @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

• 
  Adam (@Adamox2020) reported 53 minutes ago from Oxfordshire, England

  @virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒

• 
  DJ Ryan James (@DJRyanJamesUK) reported 54 minutes ago from Oxfordshire, England

  @ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!

• 
  Rhodri Jones (@RhodriJ26331960) reported 59 minutes ago from Oxfordshire, England

  @virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Baines (@AlisonBaines4) reported 3 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  andy spinoza (@andyspin) reported 5 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

• 
  Steve Kelly (@kellyokid) reported 11 minutes ago

  @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

• 
  Philip Robson (@philnap73) reported 16 minutes ago

  @InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot

• 
  ☣ ѕєℓιиα куℓє ☣ (@J3_D1) reported 17 minutes ago

  Would you rather eat a bag of broken glass or deal with @virginmedia I can’t decide…

• 
  Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reported 17 minutes ago

  Why are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough

• 
  UK veteran (@irishguard1998) reported 17 minutes ago

  @Magnoli23215778 @virginmedia They are terrible I left them years ago

• 
  Max Pallas (@SuddenLife) reported 19 minutes ago

  @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

• 
  Jay (@_Jay_1992) reported 20 minutes ago

  @MelJanie @virginmedia Virgin are diabolical do not bother at all, woeful customer service levels zero information given and just as good internet speeds found at better company’s

• 
  Steve (@Northvein) reported 21 minutes ago

  @virginmedia hi … looks like you have an outage in LS25 (Garforth, Leeds) :(