Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Abingdon, Didcot, Oxford, and Kidlington.

City	Problem Type	Report Time
Abingdon	Internet	22 hours ago
Didcot	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  Bill Butcher (@wcbutcher) reported 3 minutes ago from Kidlington, England

  @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

• 
  Roxanne Selby (@roxanneselby) reported 4 minutes ago from Oxfordshire, England

  @virginmedia problems in OX2? No internet here

• 
  Jane Thomas (@JaneThomas33) reported 4 minutes ago from Oxfordshire, England

  @virginmedia site down again so no help function / ability to leave for 3 days ???

• 
  Kim Marie Pike (@HollySquirrel) reported 5 minutes ago from Didcot, England

  @virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2

• 
  Rodney Smith (@SmithRodwsmith1) reported 6 minutes ago from Cumnor, England

  @virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫

• 
  CrankyGeek (@pepetideo) reported 11 minutes ago from Oxford, England

  @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 11 minutes ago from Oxfordshire, England

  The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

• 
  Sheraz Zahoor (@zahoor_sheraz) reported 11 minutes ago from Oxfordshire, England

  @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

• 
  Amanda Davies (@AmandaD00131015) reported 13 minutes ago from Oxfordshire, England

  @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

• 
  Melisa Soto (@Melyclassy) reported 14 minutes ago from Oxfordshire, England

  @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

• 
  Roxanne Selby (@roxanneselby) reported 31 minutes ago from Oxfordshire, England

  @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

• 
  Wendy (@Wendywirdz) reported 31 minutes ago from Abingdon, England

  @virginmedia Finally we did. Took 2 days of texting. Not the best service.

• 
  Amanda Davies (@AmandaD00131015) reported 37 minutes ago from Oxfordshire, England

  @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

• 
  Bill Butcher (@wcbutcher) reported 40 minutes ago from Kidlington, England

  I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

• 
  Lydia Smith (@LydSmiz) reported 40 minutes ago from Oxfordshire, England

  @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

• 
  Manwithfishhead (@manwithfishhead) reported 42 minutes ago from Abingdon, England

  @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

• 
  F de Federico (@FedeFruinque) reported 43 minutes ago from Oxfordshire, England

  Does anyone is having issues with @virginmedia around #Oxford today???

• 
  Headington News (@HeadingtonNews) reported 44 minutes ago from Oxfordshire, England

  Virgin Media down in at least part of central Headington. Engineer on his way, apparently

• 
  John P J D (@johndoran21) reported 55 minutes ago from Oxfordshire, England

  @virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear

• 
  Betty Jo Workman (@bettyjo62) reported 56 minutes ago from Abingdon, England

  @DailyMailUK #virginmedia such a bad service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Takezo Shinobi (@Tiger_Tear) reported 4 minutes ago

  @MartinSLewis Yesterday done it with my sim contracts. Got them down from £17 to £13 each and with more data. Also I usually haggle with Virgin Media every 18 months. Been maintainin my broadband contract at £48 per contract for the last 5 years. - highest bandwith too.

• 
  Ailsa (@Ailsa56202286) reported 4 minutes ago

  @virginmedia why do you make it SO DIFFICULT to cancel and waive the fee - I’ve asked for an extension of time to prove my new address and 5 agents have told me this has been extended- call up today NO - my payment is overdue MAY AS WELL TALK TO MYSELF - take some responsibility

• 
  CarryOnGemma (@CarryOnGemma) reported 5 minutes ago

  And the two guys who help us get our media up and running don't get a mention because Virgin have not asked us how they did. That'e because they were from another region and it doesn't represent how **** VIRGIN MEDIA is in Scotland.

• 
  Stuart Prior (@StuartJPrior) reported 7 minutes ago

  @virginmedia are you aware of any outages in the WN5 area or with your servers on the blueyonder accounts? My emails went down around 2 hours ago?

• 
  rebecca ann jarvis (@rebeccaann1989) reported 13 minutes ago

  Hey @virginmedia any reason why your new update and the tv360 is unworkable and more confusing the help pages don't even answer my questions nor to they say what every single button on the remote do this needs fixing as soon as possible as before the update it was fine and worked

• 
  Ken (@kenpawley95) reported 14 minutes ago

  @virginmedia Down in Wexford and all there is 3G. Omg. Unbelievably bad. Thought that was gone years ago. Time to go Vodafone

• 
  Paul Griffin (@PGriffinFC) reported 20 minutes ago

  Watched the awful England game on Virgin Media. Judging by my timeline, the commentary of Sam Matterface and Lee Dixon was a lot worse. They're getting a right pile on. RTE's punditry is terrible for the WC. No choice elsewhere. I have never seen analysis so bad.

• 
  Melody Lane-Hayman (@ScepturaMelody) reported 21 minutes ago

  There is never enough space on X for me to write what I need to. I still haven’t forgiven u @virginmedia for axing Thatstv2 and Thatstv3 at least now it’s not even on the menu wasn’t nice when u kept it up on the guide showing me what was on. Those channels r on sky & freeview

• 
  Derek Xavier Morriss (@DerekXMorriss79) reported 25 minutes ago

  @virginmedia any reason the WiFi signal keeps dropping out every 5 minutes or so? It really is appalling

• 
  Anne-Marie Evans (@BrookesMarie) reported 25 minutes ago

  @virginmedia please can someone contact me we have been on the phone for over an hour - give number for IT service to be told they don't deal with customers - given another number which is now out of use