Virgin Media Outage Report in Oxford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oxford come from postal codes OX4 and OX2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Didcot, Abingdon, Oxfordshire, Woodstock, Kidlington and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Didcot |
Internet | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
-
Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
-
Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
-
Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
-
Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
-
Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
-
David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
-
Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
-
Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
-
Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
-
Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
-
A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
-
Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
-
Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
-
Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
-
A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
RefinedOne Angie
(@RefinedOneAngie) reported
@virginmedia Your Internet service is terrible!!! I have not been able to do any work because of the constant Intermittent service for months now in your N14 area of London. I am fed up!!!
-
some bloke on the internet
(@generic_tester) reported
@virginmedia Every single one of your 'support' people is completely useless, phone or live chat. I have one now wanting to send me an older Tivo box as a replacement for my v6 box. Every interaction just annoys me even more than the previous one.
-
marianne pherigo
(@MariannePherigo) reported
@virginmedia shockingly bad service. network down, cant call on my mobile and no idea when it will be fixed. Avoid virgin like the plague
-
Ian O Reilly
(@Ianoreilly190) reported
@virginmedia The work finished yesterday and I have checked with neighbours and there's in working fine. We have the 1gb Internet so I am not sure what the issue is.
-
simon
(@bowden_saint) reported
🎶 @virginmedia is down again, down again @virginmedia is down again, down again, Glad I’m with @bt_uk 🎶 #Harborough #broadbandblogger
-
RefinedOne Angie
(@RefinedOneAngie) reported
@virginmedia Area outage for over 4months and counting! Give me a break!! @virginmedia is the worst broadband services ever!!!!
-
Patrick O'Gallagher
(@PaddyJoe1977) reported
@virginmedia No but I’d appreciate some compensation as I’m paying for a service I wasn’t getting. I rely on you having to work from home.
-
Callum
(@BigCal) reported
@virginmedia Not surprised, I am still waiting after 4 days for a response that was supposed to take 48hrs #virginmedia #customerservices #fail
-
al martin
(@al_martin71) reported
@virginmedia still no on demand tv or phone line. Rubbish service!!
-
Brendan John O'Keeffe
(@BDawgTweets) reported
@virginmedia been on the phone here waiting for an hour and half just want my services turned back on after paying my bill can you help since your tweeting