Virgin Media Outage Report in Oxford, England
Why is my Virgin Media service not working?
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The latest reports from users having issues in Oxford come from postal codes OX4 , OX1 and OX3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Witney, Oxford, Begbroke, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Witney
|
1 day ago | |
|
Oxford
|
Phone | 3 days ago |
|
Witney
|
Internet | 4 days ago |
|
Oxford
|
Internet | 6 days ago |
|
Oxford
|
Internet | 6 days ago |
|
Oxford
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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mandy jones (@mandysatwit) reported from Witney, England@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia
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Chris Watts (@diddywatts) reported from Witney, England@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Chris Chapman (@poolshark1972) reported from Witney, England@virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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Syeda Butterworth (@SyedaOxford) reported from Oxfordshire, England@jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁
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Russell Earl (@slough_womble) reported from Didcot, England@virginmedia was on phone for over 2hrs yesterday sorting out why disconnected...now waiting on phone again already 30mins still no answer to find why still no internet... absolute awful customer service
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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Chris Watts (@diddywatts) reported from Witney, England@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Chris Chapman (@poolshark1972) reported from Witney, England@virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.
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Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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Pepetideo (@pepetideo) reported from Didcot, EnglandAfter waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.
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Andy Montgomery (@andyamonty) reported from Wantage, England@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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Headington News (@HeadingtonNews) reported from Oxfordshire, EnglandVirgin Media down in at least part of central Headington. Engineer on his way, apparently
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Captain Howdy (@colonbarbarian) reportedI will never get why @virginmedia send out emails all the time with the subject "how to speed up your router" when there is nothing about that in the actual email. And the small section about pods or whatever they are called is not "speeding up your router"
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LodgeontheEdge (@lodgeontheedge) reported@virginmedia I have no landline - I got charged the following 02 Dec 22 15:41 08454541111 Service 13m 8s £7.333 04 Dec 22 11:37 08454541111 Service 37s £0.552 04 Dec 22 11:46 08454541111 Service 25m 19s £14.135
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sharon (@slysha) reported@virginmedia Still waiting for a reply on the bad service
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Michael Fox (@MikeFFox) reported@virginmedia The light on the Hub is on, not blinking. However the tech support agent saw it as offline. No response to the reset button on the bottom
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Anthony Wiltshire (@antonwiltshire) reported@virginmedia are you having problems with the WIFI today no connection at all.
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LouieB (@LouieBoffa) reported@virginmedia broadband has been down all morning (again). What’s going on?
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Mahesh Varsani (@maheshp20) reported@virginmedia Good afternoon Virgin, I am a customer of yours and much to my delight, one of your wifi pods has stopped working and when I ring your technical team, I am getting no success, considering I'm paying for the service, I'd appreciate it if I didn't get sent a link.
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Alyson Hammond forge (@HammondForge) reported@virginmedia worst customer service ever
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louise robinson (@loobylourobby) reported@virginmedia Poor customer service again. So no Internet until 30 December (that's if it gets fixed and not rescheduled) Merry Christmas!
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The original (@hawkytalky111) reported@virginmedia That’s not working. Could you DM so I can share my number and someone call me please?