Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, and Kidlington.

City	Problem Type	Report Time
Oxford	Internet	7 days ago
Oxford	Internet	8 days ago
Oxford	Wi-fi	11 days ago
Oxford	E-mail	12 days ago

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  Headington News (@HeadingtonNews) reported 43 seconds ago from Oxfordshire, England

  VirginMedia broadband down in central Headington

• 
  Bill Butcher (@wcbutcher) reported 10 minutes ago from Kidlington, England

  Once again @virginmedia internet and Tv is down. @Ofcom

• 
  John P J D (@johndoran21) reported 10 minutes ago from Oxfordshire, England

  @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 13 minutes ago from Oxfordshire, England

  The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

• 
  Roxanne Selby (@roxanneselby) reported 18 minutes ago from Oxfordshire, England

  Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

• 
  Kim (@Neeknowsbest) reported 19 minutes ago from Didcot, England

  @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

• 
  Kirk (@kirkknowles121) reported 19 minutes ago from Witney, England

  @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

• 
  Andrew Daly (@ellejack1824) reported 22 minutes ago from Oxfordshire, England

  @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

• 
  Jane Thomas (@JaneThomas33) reported 25 minutes ago from Oxfordshire, England

  @virginmedia site down again so no help function / ability to leave for 3 days ???

• 
  Andy Montgomery (@andyamonty) reported 28 minutes ago from Wantage, England

  @virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.

• 
  Roxanne Selby (@roxanneselby) reported 32 minutes ago from Oxfordshire, England

  @BisleyRocks @virginmedia Same here too - what is this **** today?

• 
  Jane Thomas (@JaneThomas33) reported 37 minutes ago from Oxfordshire, England

  @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

• 
  Stuart Crook (@StuPCrook) reported 38 minutes ago from Oxfordshire, England

  @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

• 
  Roxanne Selby (@roxanneselby) reported 40 minutes ago from Oxfordshire, England

  @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

• 
  Nick Malden (@Malders) reported 41 minutes ago from Godstow, England

  @virginmedia down in oxford again. Ox2 8pg

• 
  Al (@AlistairNCox) reported 41 minutes ago from Crowmarsh Gifford, England

  @virginmedia do you know how much longer the internet will be down in OX10 8 ??

• 
  Razvan Neacsu (@RNeacsu) reported 46 minutes ago from Didcot, England

  @virginmedia Broadband down in OX11 area.

• 
  Lydia Smith (@LydSmiz) reported 48 minutes ago from Oxfordshire, England

  @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

• 
  Razvan Neacsu (@RNeacsu) reported 54 minutes ago from Didcot, England

  @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

• 
  Sheraz Zahoor (@zahoor_sheraz) reported 58 minutes ago from Oxfordshire, England

  @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MachineGunLukey (@MachineGunLuk3y) reported 8 minutes ago

  @virginmedia will I get compensation from you for being down ? …… I work from home and you are now costing me money for every hour you are down ?

• 
  Arren Davey (@ArrenDavey) reported 8 minutes ago

  @virginmedia spent 3 hrd online sorting renewal . Virgin rang me daily for 2 wks (while at work). Told them contact them. 3 hours on chat, still wasn’t resolved. raised a complaint. Renewed via link but sent 3 sets of Order docs. Need help

• 
  Mr. Cold (@Javier_Cold_) reported 8 minutes ago

  @virginmedia JAJAJAJAJA that must be a joke. In the complaint, your colleagues said they will train the staff better HAHAHA Train better to make it less noticeable. It is a shame how @virginmedia went from a great supplier to a pathetic one.

• 
  Vicky (@CityVicks) reported 10 minutes ago

  @virginmedia Hi @virginmedia it’s happened again, all devices wiped out. Wtf is going on

• 
  Cmdr Anaander Miaani (@philbigdog) reported 11 minutes ago

  @virginmedia my neighbour has Gigabit fibre with you, their house is 20 feet from mine yet you claim I cannot be connected to the network. Please contact me on how I can fix this ludicrous error.

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 13 minutes ago

  @Girlw0ndr Yep steer clear of @virginmedia. Their broadband is down as we speak!

• 
  rhi (@travichughes) reported 14 minutes ago

  @j_ball13 @virginmedia our files or something so we couldn’t even join back on that network

• 
  A-A-RON (@rising_lefty) reported 15 minutes ago

  @j_ball13 @virginmedia They were awful when my nan died. I told them so they could cancel everything, sent proof and still tried to charge each month.

• 
  Kate and her girls (@kateandhergirls) reported 17 minutes ago

  @MartinSLewis plz help. @virginmedia told me I was out of contract when in fact I have another yr, tried to switch plans via your site & im currently paying £36pm for 500mb whereas new customers can pay £22.99 for 1GB. VM slapping me with almost £400 get out fee. 😭 #virginmedia

• 
  Tony Sedgwick (@Sedgeofwigan) reported 19 minutes ago

  Virgin media plan has gone up 300% £65 to £219 and then wrongly disclosed on email private details of another virgin customer breaking GDPR rules. #worstcustimerservice #notbotheredaboutvirgincustomers @Virgin @MartinSLewis @GDPRbreaches