Virgin Media Outage Report in Oxford, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Oxford come from postal codes OX4 and OX2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, Oxfordshire and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Abingdon |
Total Blackout | |
| Didcot |
Wi-fi | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Didcot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
-
Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
-
Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
-
Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
-
Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
-
Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
-
Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
-
Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
-
Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
-
Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
-
Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
-
Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
-
Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
-
Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
-
Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
-
Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
-
Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
-
Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
-
Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kyno
(@KynoPygan) reported
I’m about to buy another long *** ethernet cable for my PS4 with how **** the @virginmedia WiFi has been lately.
-
Alison Pennell
(@babybint1) reported
@virginmedia im aware of that been on phone hour 20 minutes put through to someone . still waiting.why dont you customers back like 0345 numbers .. disgusting service.We are workers we cant call earlier!
-
ShomailaAzeem
(@azeem_shomaila) reported
@virginmedia my internet has lost connection again like it does every thing single day especially between 5pm-7pm no help from you guys at all.
-
🌻 Lara Oyedele ❤️ #blacklivesmatter
(@LaraOyedele) reported
@virginmedia I want to cancel my new order. It's a nightmare trying to get hold of anyone. Was on hold for 50 mins earlier today. Had to end call cos I had to be in a meeting. Currently trying to use the chat but been waiting 22mins for the "agent typing". If you're like this now . . .
-
Jel
(@jelthecaddy) reported
@virginmedia wtf is all this about? I come home from work and find half my services aren't working and can't even ring you lot. ******* fiasco.
-
panzerfaust81
(@panzerfaust81) reported
@virginmedia I have a contract with my new address and contract details. That is enough confirmation for me that you are billing me from yesterday but not providing me a service.
-
Eunan McConville
(@eunanmcconville) reported
@virginmedia This is not helpful at all. All equipment is fine and correctly set up. Nothing has changed apart from a VM engineer having worked at exchange box on Monday, after which we have had a terrible loss in service. Please offer proper viable solutions to restore a service we pay for.
-
Berry
(@berryleigh) reported
@SophieEB @virginmedia They are useless. I’m waiting on a complaint resolution still!
-
Ruth
(@LooRuthie) reported
@virginmedia Still no internet came on for 10mins VM are still showing no issues Checked every connection rebooted cannot see anything wrong in the house absolutely ridiculous
-
**** McHaggis
(@JockTheHaggis) reported
@graememax @robertraineyni @virginmedia Send them an email and cancel your standing order