Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX2 and OX4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 01/29/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Abingdon, Didcot, Oxford, Oxfordshire, Woodstock and Kidlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomAbingdon Total Blackout
United KingdomDidcot Wi-fi
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomDidcot Internet
United KingdomAbingdon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia It says no known issues but there plainly are as we have no internet

  • JurassicGarden Char (@JurassicGarden) reported from Didcot, England

    The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

  • macer_amber Amber 🖤 (@macer_amber) reported from North Leigh, England

    @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia problems in OX2? No internet here

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia down in oxford again. Ox2 8pg

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Royceyraa Royce (@Royceyraa) reported

    @SophieEB @virginmedia Oh look, an almost immediate reply from @virginmedia. I can’t possibly think why?! 🤔 if you’re a mere mortal paying upwards of £80 per month and the **** hits the fan, you’re on your own.

  • haotangmu Tom 郝汤姆 (@haotangmu) reported

    Today was the day that the world got to see @virginmedia fail an icon like @SophieEB

  • andrewscurr Andrew Scurr (@andrewscurr) reported

    @virginmedia I’ve been trying to speak to someone on chat for over two hours today with no response except the chat bot. I have an issue with my home phone number not switching from sky - how can I resolve?

  • ssjjsd Steve Mellor (@ssjjsd) reported

    @virginmedia It was retentions who asked the usual questions and then put me on hold for no reason other than to get me to hang up which I eventually did. The text team are obviously trying the same tactics which is why I cancelled the direct debit which is the advice everyone on FB suggests

  • knittynora62 Suzanne 🇪🇺💙 (@knittynora62) reported

    @virginmedia How do I sign in to my 84 yo mum’s media account when the password I set up with you over the phone is not recognised? You’re upping her bill by £3.50 a month and we need to sort this out. Thanks

  • LouLouMason 🤨 (@LouLouMason) reported

    @virginmedia What the hell??? You’re expecting community to resolve a VM hardware issue???? I need an ENGINEER not a group of unqualified users. Have you any idea how bad this suggestion looks???

  • adbennoEFC Adam Bennett (@adbennoEFC) reported

    @Pezzer1878 @virginmedia Haha yeah. Standard that! Done everything i can think of. Neighbour knocked with same issue and judging by the site its an issue in the area.

  • neilTheMagpie neilB ⚫️⚪️⚫️⚪️🥬 (@neilTheMagpie) reported

    @Poalo67289281 @virginmedia Well, I predict an awful lot of bad publicity for @virginmedia coming from me unless they contact me pronto.

  • LaurenJones_16 Lauren Jones (@LaurenJones_16) reported

    @virginmedia can someone help? I signed it over the phone and gave a referral code form a friend. The sales assistant took all details and confirmed it had been authorised, however, neither of us are yet showing a £50 credit on our account or pending £50. Thanks

  • fabsod fabs (@fabsod) reported

    @virginmedia Do me a favour please! Stop replying to my posts and get someone to sort out my problem. I’ve done all steps I possibly could, now it’s up to your technical support, if there is any in this very low profile company called Virgin.