Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Abingdon, and Oxford.

City	Problem Type	Report Time
Abingdon	Wi-fi	14 hours ago
Oxford	Internet	2 days ago
Oxford	Internet	6 days ago
Abingdon	Internet	7 days ago
Oxford	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  Nick Malden (@Malders) reported 6 minutes ago from Godstow, England

  @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

• 
  Hilary Gurden (@HilaryGurden) reported 7 minutes ago from Abingdon, England

  @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

• 
  F de Federico (@FedeFruinque) reported 9 minutes ago from Oxfordshire, England

  Does anyone is having issues with @virginmedia around #Oxford today???

• 
  Bill Butcher (@wcbutcher) reported 10 minutes ago from Kidlington, England

  I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

• 
  CrankyGeek (@pepetideo) reported 13 minutes ago from Begbroke, England

  @virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that

• 
  Roxanne Selby (@roxanneselby) reported 15 minutes ago from Oxfordshire, England

  Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

• 
  Melisa Soto (@Melyclassy) reported 23 minutes ago from Oxfordshire, England

  @virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain

• 
  Rhodri Jones (@RhodriJ26331960) reported 24 minutes ago from Oxfordshire, England

  @virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ

• 
  Doughnut Doney (@DoughnutDoney) reported 24 minutes ago from Benson, England

  @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

• 
  Bex Allen (@travellingbex) reported 27 minutes ago from Oxfordshire, England

  @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

• 
  Suzanne Gorham (@SuzanneG1996) reported 28 minutes ago from Oxfordshire, England

  Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

• 
  Ian Shepherd (@IanAShepherd) reported 39 minutes ago from Oxfordshire, England

  So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

• 
  Suzanne Gorham (@SuzanneG1996) reported 41 minutes ago from Oxfordshire, England

  @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

• 
  Gillian Haley (@gill_haley33) reported 44 minutes ago from Witney, England

  @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

• 
  Amber 🖤 (@macer_amber) reported 45 minutes ago from North Leigh, England

  @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

• 
  Michelle Wolfenden (@ajthesheepdocto) reported 46 minutes ago from Grove, England

  From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues

• 
  Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported 53 minutes ago from Oxfordshire, England

  @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

• 
  Sheraz Zahoor (@zahoor_sheraz) reported 58 minutes ago from Oxfordshire, England

  @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

• 
  Stuart Crook (@StuPCrook) reported 59 minutes ago from Oxfordshire, England

  @virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now

• 
  Bill Butcher (@wcbutcher) reported 60 minutes ago from Kidlington, England

  For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 4 minutes ago

  @virginmedia A recent software update for Virgin TV 360 and Stream boxes intentionally changed the startup behavior so the box now boots directly to the Home screen instead of the last watched channel. This update aims to give you quicker access to your apps, recordings, and recommendations. It's all a social media. Everyone hates it. Do you take feedback from? Your customer

• 
  Seph (@sephiroth17181) reported 12 minutes ago

  @wrighty1707 @virginmedia the company is a complete joke, i was paying £56 a month for 1gig and the last 2 months were atrocious for connection the best they could do was send patronising emails saying it was my issue, so i switched to EE 1.6gig for £35 a month with unlimited mobile data to boot

• 
  Keeley 🌻 (@Keeleyeveline_) reported 13 minutes ago

  Is anyone elses @virginmedia broadband down? #virginmedia

• 
  putasinghonit (@putasinghonit) reported 14 minutes ago

  Anyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.

• 
  🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported 16 minutes ago

  @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

• 
  H47LE7🐏🍺☀️ (@hayley1884) reported 17 minutes ago

  @virginmedia Yes I have: it says estimated fix time 5.08 which is brilliant as I’m supposed to be working from home!!

• 
  Leigh Gow (@LeighHutch90) reported 17 minutes ago

  @coophos @virginmedia It’s terrible isn’t it.

• 
  Martin G (@pizzapat246) reported 18 minutes ago

  @virginmedia are your e mails down ?

• 
  Gary Adams (@GazzaAdams) reported 19 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  Billy (@navanac1982) reported 22 minutes ago

  @DaveRutt2 @virginmedia I've just cancelled my home move request as they gave me a new 2 year contract (which I was never told about) that doubles in price after a year. This is my first time moving, been with virgin for almost 18 years. They won't be getting installed at my new home