Virgin Media outages and service status in Oxford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 23, 11:00 AM GMT+1.
- Internet (71%)
- TV (19%)
- E-mail (5%)
- Wi-fi (5%)
The latest reports from users having issues in Oxford come from postal codes OX4 , OX3 and OX1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Kidlington, Didcot, and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 5 days ago |
|
Oxford
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
-
Bex Allen (@travellingbex) reported from Oxfordshire, England@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
-
Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
-
F de Federico (@FedeFruinque) reported from Oxfordshire, EnglandDoes anyone is having issues with @virginmedia around #Oxford today???
-
A1NOS (@a1_nos) reported from Abingdon, England@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
-
Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
-
Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
-
shaun harley (@shaun1968) reported from Didcot, England@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
-
Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
-
Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
-
Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
-
Al (@AlistairNCox) reported from Crowmarsh Gifford, England@virginmedia do you know how much longer the internet will be down in OX10 8 ??
-
Mark Crossley (@Hoopsjackal) reported from Wheatley, England@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
-
Brian Cobbold (@BrianCobbold2) reported from Bicester, England@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
-
Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
-
Jane Thomas (@JaneThomas33) reported from Oxfordshire, England@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
-
Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
-
Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
-
Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
-
Gillian Haley (@gill_haley33) reported from Witney, England@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
-
Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Free I.T. Stafford (@freeITstafford) reported@JamieGBarry @virginmedia I tried that trick at cancellation time, and they told me my address will be stored and I'll always be classed as "existing" so would never be eligible for a "new customer" deal. The only way to be a "new customer" is to move house.
-
Ed61 (@Ed6114) reported@virginmedia I don’t seem to be able to set the box to record stuff like I could on the V6, or with programmes containing certain words in the titles. It’s an awful system. It will be bye bye and hello sky when the contract runs out.
-
Lawley (@mrsteachme) reported@virginmedia @PeteUK7 @virginmedia 'customer' service is an utter joke. I don't miss that now I'm not with them.
-
Old Motherduck (@Old_Motherduck) reported@virginmedia @JamieGBarry maybe you should make that clear from the beginning and treat loyal customers as first time customers
-
MerlinJ (@HamsterSick) reportedI absolutely detest @virginmedia I crave the end of the contract this year. Dog **** service.
-
Gerwyn Holmes (@GerwynHolmes) reported@JamieGBarry @virginmedia It’s all about the money they make on people who can’t be bothered to switch. Dreadful way to treat loyal customers.
-
Biohazardboy (@Biohazardboy2) reported@virginmedia @PeteUK7 Used to punt cable and phones in Virgin media years ago. The bereavement process has always been dogshit. The amount of customers coming into store with this same complaint was insane. This was 2014-2019. Never changed.
-
Suz (@scoobiesue82) reported@JSSHERIFF1933 @virginmedia I have done this and got exactly the same outcome. I’ve unplugged the box and it’s still an issue
-
Adam (@Adam83492464721) reported@Nasher6328 @JamieGBarry @virginmedia Nah **** that. If I need to go through the song and dance anyway I may as well switch and get whatever freebies they throw to new customers. It’s just a stupid system that doesn’t reward loyalty and means we all have to waste our time every 2 years.
-
Mikey Molfessis (@mikey_mol) reported@virginmedia Well, if you close a ticket and open a new one before 48 hours has been reached, even though the problem is not resolved, nobody gets compensated right? How about calling a client before closing a call as resolved or does that not suit your business model