Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 10/29/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Woodstock, Witney, Oxford, Abingdon and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoodstock Internet
United KingdomWitney Total Blackout
United KingdomOxford Internet
United KingdomOxford Wi-fi
United KingdomOxford Total Blackout
United KingdomOxford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • zahoor_sheraz Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒

  • FedeFruinque F de Federico (@FedeFruinque) reported from Oxfordshire, England

    Does anyone is having issues with @virginmedia around #Oxford today???

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

  • acikbasufuk bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

  • RobOnABike Rob H&ynes (@RobOnABike) reported from Oxfordshire, England

    @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @BisleyRocks @virginmedia Same here too - what is this **** today?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisSalacinski Chris Salacinski (@ChrisSalacinski) reported

    @virginmedia I suppose the tactic is to make me hold for as long as possible so I hang up and don’t leave Virgin Media. Cunning!!

  • xxNJKxx Nikki Kennedy (@xxNJKxx) reported

    @jezzeroo1966 @virginmedia I’ve been waiting 22 hours now. Still not been able to cancel!

  • BobNetworkUK bob. (@BobNetworkUK) reported

    my Internet is dead, I have about 10mb of data left and I have a test tomorrow I can't even study for. **** you @virginmedia

  • michaeldthoey Michael Hoey (@michaeldthoey) reported

    @virginmedia trying to cancel an order. 50 minutes on hold. Transferred twice then cut off. How do I connect with someone who can help

  • sjoanes SAVIO JOANES (@sjoanes) reported

    @virginmedia I cancelled my contract a month ago - and now I get billed for Feb, I have been waiting since 9am to talk to customer service.

  • seanfarmer2830 sean farmer (@seanfarmer2830) reported

    @virginmedia I work and so I'm unable to keep ringing throughout the day on the off chance I can get through. Been hung up on 3 times and promised a call back twice which hasn't happened. I'm still waiting for someone to answer and been listening to the same 3 songs for 45 minutes. Very poor.

  • sjoanes SAVIO JOANES (@sjoanes) reported

    @virginmedia Just shows the service level you provide. Yet to bring on a new customer your agents pick the phone within no time- pathetic customer service.

  • ClassScouser Working Class Scouser (@ClassScouser) reported

    Hi @virginmedia my 70 year old dad with dementia is trying to cancel because he at the end of his contract, but he has forgotten his security answer, he's provided everything else but you still won't entertain him. Is this really how you treat your customers? What can he do??

  • mcjonnyw Jonny (@mcjonnyw) reported

    Particularly unfair of @virginmedia to give you a phone number to cancel your account that is never answered

  • LornaCWells Lorna Wells (@LornaCWells) reported

    @virginmedia Day 5 of trying to cancel our contract. Still no reply, on hold for eternity to be cut off and WhatsApp restarted the process. Glad I sent a complaint to @Ofcom, I sincerely hope they investigate.