Virgin Media Outage Report in Oxford, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Oxford come from postal codes OX3 and OX4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Woodstock, Oxford, Kidlington, Abingdon and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Woodstock |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
TV | |
| Kidlington |
Internet | |
| Abingdon |
Internet | |
| Witney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
-
Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
-
Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
-
Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
-
Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
-
Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
-
Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
-
Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
-
Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
-
Amelia
(@Amelia30549431) reported
from
Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
-
Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
-
Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
-
John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
-
John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
-
Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
Virgin Media down in at least part of central Headington. Engineer on his way, apparently
-
movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
-
movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia No problems so far today so fingers crossed
-
Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
-
Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
-
Chris Dale
(@chrisdaleoxford) reported
from
Oxfordshire, England
@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
-
Pepetideo
(@pepetideo) reported
from
Didcot, England
After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Murty 🇹🇷
(@MunchWithMurty) reported
Ok Virgin media. Its been a pleasure, but you man are bumping it like crazy and now that hyperoptic broadband has reached me, I dont need to pay such stupid amounts
-
john
(@john14954041) reported
@virginmedia No issues on the status page only when I run check myself
-
sarah britton
(@sarahbritton61) reported
Dad dead almost a month and still #virginmedia and#virginmobile the only organisations that won’t engage to transfer accounts to my mum. Customer service at its very worst!
-
Lee-Mc
(@mylifeinwordsuk) reported
@virginmedia I tried contacting your team...twice, kept getting the run around with the second saying maybe I shouldn’t make a rash decision to cancel. I’ve already signed up to Sky, your customer service reps are a joke , almost 3 years of a poor service, my contracts ended, I’m gone
-
Lee-Mc
(@mylifeinwordsuk) reported
@virginmedia Since them numbers are for your team that just won’t listen when I say I want to cancel, I will just need to cancel the DD, I’d guess you will get the message then
-
pat webb
(@patwebb01962978) reported
@virginmedia For the tv box in a bedroom. The signal is really bad. A message has been popping up saying that this channel is not available & then the channel come back on.
-
Lee-Mc
(@mylifeinwordsuk) reported
@Bordyours @virginmedia Yeah I’ve finally given up trying to speak to an actual person that doesn’t keep passing it on, switching as we speak, they only care about new customers only, shocking support
-
Paul Sandham #FBPE
(@sandypuke) reported
@virginmedia Could I ask why you have responded to this oblique reference to my experience but I never got a satisfactory response from anyone in response to my emails and letters?
-
Karyn
(@titiangirl68) reported
@virginmedia On Sunday 26th September, I realised my WiFi was down and called Virgin who informed me that my WiFi was 'disconnected in error' in the words of the lady I spoke with called Josna who apologised profusely
-
Ashley McLoone
(@ash_mcloone) reported
@virginmedia why am I STILL having problems with my internet not coming on mobile when outside, and i have wifi and #mobiledata on?? I've already spoken about this to Virgin on phone and got told a new SIM would b getting delivered with better wifi etc, which didnt happen.