Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, and Abingdon.

City	Problem Type	Report Time
Oxford	Internet	16 hours ago
Abingdon	Internet	3 days ago
Oxford	Internet	8 days ago
Oxford	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  Doughnut Doney (@DoughnutDoney) reported 1 minute ago from Benson, England

  @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

• 
  Cllr Thomas Ashby (@thomas_ashby_) reported 1 minute ago from Witney, England

  . @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.

• 
  Andy Montgomery (@andyamonty) reported 7 minutes ago from Wantage, England

  @virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.

• 
  Amanda Davies (@AmandaD00131015) reported 8 minutes ago from Oxfordshire, England

  @virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman

• 
  bannedbird (@acikbasufuk) reported 14 minutes ago from Cumnor, England

  @virginmedia the worse customer service and layer I never ever buy their services again

• 
  Nick Malden (@Malders) reported 19 minutes ago from Godstow, England

  @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

• 
  Nick Malden (@Malders) reported 20 minutes ago from Godstow, England

  @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

• 
  Wendy (@Wendywirdz) reported 33 minutes ago from Abingdon, England

  @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

• 
  Manwithfishhead (@manwithfishhead) reported 37 minutes ago from Abingdon, England

  @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

• 
  Lydia Smith (@LydSmiz) reported 38 minutes ago from Oxfordshire, England

  @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

• 
  Rodney Smith (@SmithRodwsmith1) reported 41 minutes ago from Cumnor, England

  @virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱

• 
  Kirk (@kirkknowles121) reported 42 minutes ago from Witney, England

  @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

• 
  CrankyGeek (@pepetideo) reported 44 minutes ago from Oxford, England

  @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

• 
  Andrew Daly (@ellejack1824) reported 49 minutes ago from Oxfordshire, England

  @virginmedia All good since the fix 👍

• 
  Bill Butcher (@wcbutcher) reported 49 minutes ago from Kidlington, England

  I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

• 
  Amanda Davies (@AmandaD00131015) reported 52 minutes ago from Oxfordshire, England

  @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

• 
  Manwithfishhead (@manwithfishhead) reported 54 minutes ago from Abingdon, England

  @virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)

• 
  Rhodri Jones (@RhodriJ26331960) reported 55 minutes ago from Oxfordshire, England

  @virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ

• 
  Hilary Gurden (@HilaryGurden) reported 57 minutes ago from Abingdon, England

  @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

• 
  Bill Butcher (@wcbutcher) reported 60 minutes ago from Kidlington, England

  @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob (@PINPOINT69) reported 7 minutes ago

  @virginmedia @AlanBM91 I am getting bombarded with emails saying someone is trying to log in to my @virginmedia account every day from multiple locations, I have 2 factor authentication on so it can't happen but can't help feeling there has been some sort of breach?

• 
  johan cruft (@rjbjmb) reported 8 minutes ago

  @virginmedia I don’t have sky sports as part of my package with you but have been able to watch it since Saturday. Is this part of the same issue?

• 
  Virgin Media News (@VirginMediaNews) reported 9 minutes ago

  Prince Harry, Elton John and five others have been ordered to pay an initial £9.5 million to the publisher of Britain’s Daily Mail following their failed privacy case. The group had accused the publisher of unlawful information gathering - claims it denied. The judge found there was insufficient evidence to support the claims and said there was a possibility the reporting came from legitimate sources. The £9.5 million payment must be made by August 28. More on Virgin Media PLAY

• 
  Alan Owen (@AlanOwen1947) reported 9 minutes ago

  @JFab208 @virginmedia 502 and 503 plus a couple of movie channels are pixalating all the time and unwatchable,says trying to fix!! and that was weeks ago, paying £105 a month for crap service

• 
  Meersham (@Schmuley_Schlo) reported 10 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  Paul R Jackson (@PaulJack662016) reported 12 minutes ago

  @APTSArchive @virginmedia Awful to hear - these big companies are terrible at customer relations. Hope the move goes better then dealing with Virgin Media.

• 
  APTS Archive (@APTSArchive) reported 16 minutes ago

  @virginmedia we notified you in early July that we would be moving on 31st. You deemed our new address as unserviceable & therefore there would be no early termination fee & to return the kit to you. I have made in excess of 10 phone calls with your moving home team - amount to several hours getting contradictory information every time I've phoned, depending on who I spoke with. On Wednesday you took £1,070 from our bank account, causing us to become overdrawn, despite assurances from your moving home team that there was an extension on our account in order to give us time to return the kit, & no early termination fee would be charged. The kit was returned to you on Wednesday morning. Upon phoning yesterday (yet again), I was dealt with someone that might as well have been a robot, he's inability to listen & constant repeating set phrases over & over again was of little help & particularly annoying. You have made the issue of moving home particularly difficult and stressful, which for a company of your size I find inexcusable. I emailed your moving home team on Tuesday & yesterday yet have still not received a reply, despite being told in a phone call my email would be dealt with as a matter or urgency! I'm resorting to public exposure in the vain hope there will be some action & you will expedite this matter.

• 
  Philip Drury (@septembercott) reported 18 minutes ago

  Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia

• 
  🎯DartingMelon⛩️ (@DartingMelon) reported 19 minutes ago

  @alexand979677 @virginmedia open a complaint against them mate let it sit un resolved youll be able then to take it to the ombudsman who’ll rule in your favour for paying for services you haven’t been able to access. Worked for companies like this before never works out well for them also used this mysself.

• 
  Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported 19 minutes ago

  @virginmedia @nicolajames38 What a stupid question , Of course shes a Virgin Media customer , Theres no other reason why she would be contacting you otherwise