Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 12/04/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Kidlington, Abingdon, Witney and Woodstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford TV
United KingdomKidlington Internet
United KingdomAbingdon Internet
United KingdomWitney Internet
United KingdomOxford Internet
United KingdomOxford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia site down again so no help function / ability to leave for 3 days ???

  • LydSmiz Lydia Smith (@LydSmiz) reported from Oxfordshire, England

    @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

  • shaun1968 shaun harley (@shaun1968) reported from Didcot, England

    @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues

  • HilaryGurden Hilary Gurden (@HilaryGurden) reported from Abingdon, England

    @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • MilesGomme Miles Gomme (@MilesGomme) reported from Cumnor, England

    @virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

  • MilesGomme Miles Gomme (@MilesGomme) reported from Cumnor, England

    @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

  • BrianCobbold2 Brian Cobbold (@BrianCobbold2) reported from Bicester, England

    @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

  • thomas_ashby_ Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England

    . @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Broadband down in OX11 area.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • missradhikaj Radhika Jesani (@missradhikaj) reported

    The worst internet provider goes to @virginmedia I’ve just spent 41 mins trying to log on from home… done all the trouble shooting and still nothing! #useless #worstservice

  • Kumaranism Dr Kumaran (@Kumaranism) reported

    @drandrewmackay @virginmedia Definitely had this. “What? You mean you’re not having problems? Let us fix that for you.”

  • gsethi2003 Gurvinder Sethi (@gsethi2003) reported

    @meryls_ @virginmedia Just try getting your network going first.I have yet another outage Sunday 7th Nov 21 after having 2 earlier in the week.Had a 3 day one earlier in the year and many days I lose connection for a few hours.I have a 1gb XL package paying £115pm and worse than my son's 35pm with BT

  • Antoinne73 Vampire Bait (@Antoinne73) reported

    @virginmedia Yes, service was apparently good

  • be_mollymoo Molly (@be_mollymoo) reported

    @virginmedia So fed up. My SIM card was cancelled in error. Was sent a new sim & it isn’t connecting to the mobile network. Sick of being fobbed off by offshore agents. Can you please contact me/provide me with a suitable contact that can resolve my issue ASAP please?

  • tartanspice77 Anne Horsburgh (@tartanspice77) reported

    @ScottishPower must have the worst customer services than even Virgin media when it comes to listening to their customers and that's saying something. How they can justify charging double for low consumption compared to what I was paying when I WAS using power, is beyond me.

  • TawnyOwlGM Gail Maxwell (@TawnyOwlGM) reported

    @virginmedia shocking handling of a complaint- you don’t ring back and then email to say the complaint is resolved. No it isn’t! Customer service is atrocious!

  • stecoyne ste coyne (@stecoyne) reported

    @virginmedia I did both it is back on at the moment but this happens every so often and I would rather it gets sorted so it doesn't happen again as the service is getting paid for.

  • au_krypto YESTERYEARS (@au_krypto) reported

    @virginmedia @YODELhell @shenry1972 What a terrible reply from you virgin! Just pass the buck! I think the reply should have been based on supporting your client!!!!

  • marshp42 Phil Marsh (@marshp42) reported

    @virginmedia #virginmedia Hub 3 only supports WPA2 when will Virgin swap out for routers supporting WPA3 Personal is the newest, most secure protocol currently available for Wi-Fi devices. It works with all devices that support Wi-Fi 6 (802.11ax), and some older devices too.