Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Abingdon |
Total Blackout | |
| Didcot |
Wi-fi | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Brian Cobbold
(@BrianCobbold2) reported
from
Bicester, England
@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lonalisa
(@Lonalisa6) reported
@RobDrew3 @BileysMullet @virginmedia would appreciate if you could contact me on these issues I am having the same and would like to make big complaints against the company. Looking forward to hearing your story.
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Laura-Jane Carter
(@LaurajTesco2872) reported
@virginmedia I have checked there are no known issues, actually after being on hold for one hour the team hung up and cut me off. I understand its busier than usual with covid right now, but being on hold for one hour and for someome to gang up at the end is ridiculous. Not great service.
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Laura Lizzy
(@lizzymac90) reported
@virginmedia Yeah twice and still not working. It’s flashing with the two green lights. My phone connects to wifi but nothing is working when I go to load a web page/emails etc. thanks!
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Kenneth Walker
(@KennywalkerMK) reported
@virginmedia So you can send me a text saying sorry cannot help you with faults.. .. the main BLOODY REASON I need you to do something or as you mention portal.. you have deleted a complaints I have raised lol I screenshot . Your app over 150 messages from me and no replies in 7days from u
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Kevin
(@KevinCPLdn) reported
@WicktonSmalls @virginmedia Problems in SW4 the last 2 days too. Unable to get through to anyone. Appalling service.
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Gem
(@xXxGEMSxXxB) reported
@virginmedia your customer service is terrible! You make so much money but can’t serve the customers that fill your pockets @richardbranson
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lisa murphy
(@LisaMurphy67) reported
@virginmedia Hi I just called and it said the same thing we are sorry you are experiencing problems with your tv and broadband our engineers are fixing it but it is really complex same thing for I don’t know how long paying for services I can’t use again and can talk
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Thomas Beswick
(@thomas_beswick) reported
@virginmedia hi could yo tell me how I can order a new hub? Because when I click on my upgrades & offers it says sorry, we’re unable to change your package online!! Please help fix this (without phoning you!!!)?
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Mark Cobain
(@markpcobain) reported
@virginmedia consistently slow speeds, no support. Apparently there is a problem in the B90 3 area. But I have no context. Help!
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David Castle
(@dadzee654) reported
@virginmedia This just takes me to the online support which I have been through, then then say they can’t sort the issue and need to call then I go back round in circles again. This suggestion is of be help. I consider you to be in breach of contract as you are not supplying what I pay for!