Virgin Media Outage Report in Oxford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oxford come from postal codes OX1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Bicester and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Oxford |
Wi-fi | |
| Abingdon |
Internet | |
| Oxford |
TV | |
| Bicester |
Wi-fi | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Brian Cobbold
(@BrianCobbold2) reported
from
Bicester, England
@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Rhodri Jones
(@RhodriJ26331960) reported
from
Oxfordshire, England
@virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.
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Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Olie Bosley
(@Olski) reported
from
Abingdon, England
@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
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DJ Ryan James
(@DJRyanJamesUK) reported
from
Oxfordshire, England
@ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Rayment
(@paulruk) reported
Anyone else on Virgin Media have the weak security issue with iOS 14?
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Simon
(@Sym0n) reported
@virginmedia And yet another ******* night of this bullshit service ******* dying!
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Vonnyz
(@vonny8761) reported
@virginmedia Shameful disappointing bunch of.....! Sent them numerous responses for them to DELETE MY DETAILS from their system, yet they continue to send me invoices for a service I never had! VM please get your house in order! STOP sending me invoices & STOP sending emails!
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Duncan Smith
(@duncanssmith) reported
@virginmedia internet down in Central London 24 hours and counting. 150/151 not available! What is going on??? Any ideas? No service at all. No warning, no communication, just a massive outage. Extremely disappointing.
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HideFury
(@HideFury69) reported
@virginmedia Hey John, this start happening again like before 2 mounts every evening after 19.00-20.00 i start drooping frames which creates very slow loading times or fail to load at all. Live video streams or games unusable and very frustrating. 1 night is fine but every evening is too much
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David B Sauer
(@DavidBSauer) reported
@virginmedia @virginmedia - Contracted services are being withheld without logical justification. - Service is not restored despite payment. - Calls/contacts for support go unanswered. Repeatedly. Yes, I will be filing a complaint. This is truly atrocious.
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Shadow Heart Vespasian.
(@TwistAndShout47) reported
@virginmedia I'd rather have my "guaranteed" 100mb minimum than the below 50mb I get and I'm paying for 200 yeah I should have kept my old contract at least then I had talk anytime unlike the stupid talk weekends I have now. God I miss VM from 15 years ago.
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Paul Robinson
(@mepaulrobinson) reported
@virginmedia @virginmedia still nothing. More calls, money now been taken, complaint number assigned and still nothing! Why can’t I cancel and send the handset and SIM card back?!
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Kate Robinson
(@robinson_kate) reported
@virginmedia Yes, there was never a delivery request made by virgin, so not yodel's fault. Another hour on the phone to VM. If this issue is not sorted 3rd time of trying then you've lost a customer I'm afraid.
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Andrew Cousins
(@andycousins1) reported
@virginmedia I'm not sure you do want it resolved, the only person I've heard from is some bloke begging I stay and reducing my bill by a tenna, from a mobile phone whilst driving I may add!!!!! Not sure how a forum is going to help!! I need an engineer!