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Virgin Media outages and service status in Oxford, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and TV.
  • The most recent signal from this area was received Apr 7, 3:07 PM GMT+1.
  • 60% Internet (60%)
  • 13% E-mail (13%)
  • 13% TV (13%)
  • 7% Wi-fi (7%)
  • 7% Phone (7%)

The latest reports from users having issues in Oxford come from postal codes OX4 , OX3 and OX1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Begbroke, and Didcot.

CityProblem TypeReport Time
Oxford Internet 2 days ago
Oxford Internet 3 days ago
Witney E-mail 7 days ago
Oxford Phone 9 days ago
Witney Internet 10 days ago
Oxford Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @BisleyRocks @virginmedia Same here too - what is this **** today?

  • DoughnutDoney
    Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

  • kirkknowles121
    Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

  • Malders
    Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

  • acikbasufuk
    bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    @virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp

  • Brimson1
    David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • kirkknowles121
    Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

  • Adamox2020
    Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒

  • zahoor_sheraz
    Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • Malders
    Nick Malden (@Malders) reported from Godstow, England

    @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

  • ajthesheepdocto
    Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)

  • Fabiaburlesque
    Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • ajthesheepdocto
    Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice

  • JaneThomas33
    Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jay54589
    Jay (@Jay54589) reported

    @virginmedia Hi, thanks for the swift reply. I’ve just downloaded the Virgin Media Connect from the App Store and I’m having issues setting up so I can test the connectivity. I’ve got a Hub 3.0, I scan the bottom of the router with my phone camera but I’m unable to manually

  • a_tuts
    Anna (@a_tuts) reported

    HAHA this was the response to my 5th attempt to contact @virginmedia "And here’s our resolution to your complaint: Resolution Apology to customer"

  • RyanBroad23
    Ryan Broad (@RyanBroad23) reported

    @virginmedia 150 max, upload is awful too

  • labib767
    M.Hossain (@labib767) reported

    @VirginMediaIE Virgin media IE customer service and accounts department Mobile closed during Covid 19. more then one year.

  • daveaplatts
    Dave Platts (@daveaplatts) reported

    @virginmedia Seems there’s been a miscommunication. We’re upgrading the a business package which is installed in a fortnight and very helpfully you’ve turned off the current package and cut us off. All sorted now. Thanks for your help.

  • petetim
    Peter Timothy (@petetim) reported

    @virginmedia Can you contact me regarding my tv box not working? Had the green screen DVR message since last night and both online & telephone help has been useless. Thanks

  • gregarus
    Greg hook (@gregarus) reported

    @virginmedia We have tried but they say “oh we can’t open it, you will have to” This is a pain as we both work long hours, our time is money too so we will just cancel the direct debit and take this legal, you really have taken the piss with all this

  • neaux_saint
    Phil (@neaux_saint) reported

    @dcowley19692 @virginmedia Still waiting for a complaint filed 14/1/21 to be addressed despite a supposed response time of 28 days. They’re a terrible company 😕

  • mjacksonbellot
    Marsha J Bellot (@mjacksonbellot) reported

    @virginmedia totally fed up. Got package at the end of February. Still got no service. 2nd guy booked in for today. Light came on. Cancelled booking. Then light goes off. Call v m to be told appointment gone!!!Load of rubbish. Appointment was 12-4. Now waiting for call back. 👎🏾👎🏾

  • MrRabbitGB
    MrRabbitGB (@MrRabbitGB) reported

    @virginmedia Yes it does nothing, we got a letter saying it would be fixed by the 15th, but still 70% of the Internet is down, honestly getting close to cancelling and going elsewhere for Internet as virgin is just automated responses