Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Didcot, Witney, Begbroke, and Didcot.

City	Problem Type	Report Time
Oxford	Internet	1 day ago
Oxford	Internet	4 days ago
Didcot	Internet	6 days ago
Oxford	TV	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  A1NOS (@a1_nos) reported 27 seconds ago from Abingdon, England

  @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

• 
  Bill Butcher (@wcbutcher) reported 3 minutes ago from Kidlington, England

  Once again @virginmedia internet and Tv is down. @Ofcom

• 
  Roxanne Selby (@roxanneselby) reported 4 minutes ago from Oxfordshire, England

  Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

• 
  Kim (@Neeknowsbest) reported 11 minutes ago from Didcot, England

  @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

• 
  Amanda Davies (@AmandaD00131015) reported 13 minutes ago from Oxfordshire, England

  @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

• 
  Michelle Wolfenden (@ajthesheepdocto) reported 14 minutes ago from Grove, England

  @virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice

• 
  Inmita Medina (@inmilla68) reported 15 minutes ago from Milton, England

  @virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!

• 
  John P J D (@johndoran21) reported 22 minutes ago from Oxfordshire, England

  @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

• 
  Michelle Wolfenden (@ajthesheepdocto) reported 27 minutes ago from Grove, England

  From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 28 minutes ago from Oxfordshire, England

  Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

• 
  Roxanne Selby (@roxanneselby) reported 32 minutes ago from Oxfordshire, England

  @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

• 
  Kim Marie Pike (@HollySquirrel) reported 32 minutes ago from Didcot, England

  @virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2

• 
  Razvan Neacsu (@RNeacsu) reported 36 minutes ago from Didcot, England

  @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

• 
  Olie Bosley (@Olski) reported 37 minutes ago from Abingdon, England

  @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

• 
  Stuart Crook (@StuPCrook) reported 38 minutes ago from Oxfordshire, England

  @virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now

• 
  Ian Shepherd (@IanAShepherd) reported 41 minutes ago from Oxfordshire, England

  So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

• 
  Bex Allen (@travellingbex) reported 41 minutes ago from Oxfordshire, England

  4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

• 
  Amanda Davies (@AmandaD00131015) reported 51 minutes ago from Oxfordshire, England

  @virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman

• 
  Kim Marie Pike (@HollySquirrel) reported 54 minutes ago from Didcot, England

  @virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.

• 
  movenicely (@movenicely) reported 57 minutes ago from Oxfordshire, England

  @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Turpin (@mobily_uk) reported 5 minutes ago

  @virginmedia The dance has started... Had to cancel as the best offer was £130 per month. I have been offered £101 over the phone but still £35 more than current price.

• 
  Rich Brady (@RichTigheBrady) reported 5 minutes ago

  @virginmedia It came back up but only after being down for 48 hrs! No reason! Happens every 4-6 weeks. There were no registered outages! So frustrating

• 
  Martinayres65@outloo (@Martinayres65o1) reported 9 minutes ago

  @virginmedia it’s now been an hour since the promised call from you. Given we have been without broadband & TV since Friday I would have thought you would make it a priority. Seems Virgin doesn’t care about its customers. Happy to take money whilst delivering no service

• 
  Ed Jones (@edujones14) reported 11 minutes ago

  I genuinely thought that @MercedesBenz had set an unbeatable standard for appalling customer service. @virginmedia “Hold my beer”

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 12 minutes ago

  @IanSlaterPhoto1 @BrydonN2 Absurd. One of the reasons I’ve never left virgin media is that they were the only fibre to the door operator round here till recently.

• 
  entrustTMF (@entrustTMF) reported 12 minutes ago

  @BertySi @virginmedia That's a flat no from @virginmedia on the MiFi with credit suggestion. Question is, are they prepared to do anything to help or assist seriously inconvenienced and frustrated customers?

• 
  MoorInsightsStrategy (@MoorInsStrat) reported 12 minutes ago

  @googlecloud .@googlecloud GM Cloud Apps Karthik Narain unveiled the Agentic Data Cloud. "Reasoning without context is just a guess." $GOOGL 📌 Four foundational innovations: 1/ Knowledge Catalog, universal context engine, native BigQuery integration mapping tables into business logic 2/ Smart Storage extends context to unstructured data. Objects landing in Google Cloud Storage are instantly tagged, enriched, and agent-ready with zero manual data engineering 3/ Zero-copy access to Palantir, Salesforce, SAP, ServiceNow, Workday 4/ Data Agent Kit, Gemini-powered authoring in VS Code, Cloud Code, Gemini CLI, turning any IDE into a native data environment 🧑 Customer proof: Virgin Media O2 activating 20,000+ data assets through Knowledge Catalog to empower global product teams. This is the "systems of intelligence" to "systems of action" shift. Context is now a governed surface, not a pipeline problem.

• 
  BigF (@Bigg_F_) reported 14 minutes ago

  @virginmedia Engineer replaced the Hub. Intermittent internet was still a problem after that but has been good for the past 4 hours. Fingers crossed.

• 
  Fletch (@ItsMeFletch_) reported 15 minutes ago

  @virginmedia & @O2 are the two worst companies ever to deal with. Absolutely shocking service.!! 🖕🖕

• 
  mrpinkcat (@Misterpinkcat) reported 16 minutes ago

  @virginmedia @GlitteringAngel Katie shouldn't have to send you a DM, just treat loyalty with some respect and give people discounts the longer they stay with you instead of giving newbies better deals than long standing customers