Virgin Media Outage Report in Oxford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oxford come from postal codes OX3 and OX4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Woodstock, Oxford, Kidlington, Abingdon and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Woodstock |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
TV | |
| Kidlington |
Internet | |
| Abingdon |
Internet | |
| Witney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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trevor tuffin
(@trevortuffin) reported
@virginmedia WELL BEING AS YOUR COMPANY IS NO LONGER FIT FOR PURPOSE I WILL NOT BE RENEWING MY CONTRACT AFTER IT EXPIRES INDEED I AM CONTEMPLATING UTALISING LEGAL PROCEEDINGS FOR GROSS BREACH OF CONTRACT AS YOUR SERVICE IS ABYSMAL.
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Chewy
(@_Chewy1) reported
@virginmedia how do i cancel my contract. Internet is a load of **** disconnects whilst im working everyday
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Five ways
(@fivewaystobe) reported
Such terrible service from @virginmedia. Our router is kaput. Managed to create a fixed IP address on one device but two of us can't work/homeschool. Not sure how they think we're going to pay for the huge price rise. Helpline either cuts us off or tells us to reboot. Not helpful
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Myke
(@mykorl) reported
@itsnisi_ @virginmedia There’s a known problem today. On their app it says the estimated time to fix it would be 14:10 which has gone by now lol. You’re not the only one having the issues. Virgin are useless!!
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Habib-Ur Rehman
(@HabibUr13972291) reported
@virginmedia Tried it all, ethernet, no ethernet, in and out of safe move. Can't believe your asking basic questions like that but I've been through all this evidenced by all the calls to virgin media, for your information, the speed is only slow between 6&10pm everyday, and random times also
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Neil Moore
(@icthead) reported
@virginmedia I'm guessing the silence from @virginmedia means that you don't want me to report my service problems and issues via webchat or email (because my virginmedia phone isn't working). Maybe @toobbroadband will be better ... not long now.
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fash mag **** 👄
(@notorious_twub) reported
@gcollyer1982 Don’t go with Virgin media, constant black outs and their customer service is shocking
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Andy Mcknight
(@AndyMcknight67) reported
@virginmedia I recently got a new hub which feels like I have received someone else’s because now I have different problems like it just drops out. Also I have a booster which will not connect to it. The engineer told me they are the obsolete ones. Can I have the new one please and a new hub
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nisi
(@itsnisi_) reported
@virginmedia My internet isn’t working and I’m trying to work from home, the internet is super slow when it does connect despite me upgrading the whole package a few weeks ago and now I don’t have a connection at all
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WhatRachelDid
(@Raycle) reported
@virginmedia Told the automated service my requirements & waited 30mins to get though to an adviser. Finally got to speak to someone & when I said I wanted to leave I was put on hold... still on hold 20mins later?? I’ve been a customer with you for 6yrs not good at all.