Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Abingdon, and Oxford.

City	Problem Type	Report Time
Abingdon	Wi-fi	51 minutes ago
Oxford	Internet	2 days ago
Oxford	Internet	5 days ago
Abingdon	Internet	7 days ago
Oxford	Internet	12 days ago
Oxford	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  Ian Shepherd (@IanAShepherd) reported 39 seconds ago from Oxfordshire, England

  So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

• 
  Adam (@Adamox2020) reported 2 minutes ago from Oxfordshire, England

  @virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒

• 
  Roxanne Selby (@roxanneselby) reported 8 minutes ago from Oxfordshire, England

  @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

• 
  Adam (@Adamox2020) reported 13 minutes ago from Oxfordshire, England

  @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

• 
  Stuart Crook (@StuPCrook) reported 18 minutes ago from Oxfordshire, England

  @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

• 
  Rob H&ynes (@RobOnABike) reported 24 minutes ago from Oxfordshire, England

  @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

• 
  Amelia (@Amelia30549431) reported 25 minutes ago from Abingdon, England

  @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

• 
  Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported 28 minutes ago from Oxfordshire, England

  @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

• 
  Amanda Davies (@AmandaD00131015) reported 29 minutes ago from Oxfordshire, England

  @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

• 
  DJ Ryan James (@DJRyanJamesUK) reported 36 minutes ago from Oxfordshire, England

  @ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!

• 
  Andrew Daly (@ellejack1824) reported 42 minutes ago from Oxfordshire, England

  @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 42 minutes ago from Oxfordshire, England

  The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

• 
  F de Federico (@FedeFruinque) reported 47 minutes ago from Oxfordshire, England

  Does anyone is having issues with @virginmedia around #Oxford today???

• 
  Bill Butcher (@wcbutcher) reported 48 minutes ago from Kidlington, England

  Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

• 
  Roxanne Selby (@roxanneselby) reported 51 minutes ago from Oxfordshire, England

  @virginmedia It says no known issues but there plainly are as we have no internet

• 
  A1NOS (@a1_nos) reported 52 minutes ago from Abingdon, England

  @CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.

• 
  Razvan Neacsu (@RNeacsu) reported 54 minutes ago from Didcot, England

  @virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.

• 
  Adam (@Adamox2020) reported 55 minutes ago from Oxfordshire, England

  @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

• 
  Betty Jo Workman (@bettyjo62) reported 55 minutes ago from Abingdon, England

  @DailyMailUK #virginmedia such a bad service

• 
  Gillian Haley (@gill_haley33) reported 57 minutes ago from Witney, England

  @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChrisBtw (@ChrisBtw___) reported 2 minutes ago

  Virgin media with the 3rd outage of the week... Cheers ya useless *****!

• 
  Mike B (@BonesE78) reported 5 minutes ago

  @virginmedia SERIOUSLY SORT YOUR ******* INTERNET OUT!!!! I need to talk about my contract ASAP,sick of this **** service!!!

• 
  Kelvin (@KelvinEHughes) reported 6 minutes ago

  @WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.

• 
  Albert Eee (@PtieaPmnepwhwj) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV51 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Gary Adams (@GazzaAdams) reported 8 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  CC (@TheRISCHAUS) reported 8 minutes ago

  In the bordering 10 years of having @virginmedia broadband I have never experienced over 5 days of broken internet. In the time I have decided to play GTA online. The internet had the audacity to drop DURING A HEIST FINALE. Diabolical.

• 
  IAmTheSavageSho (@IAmTheSavageSho) reported 9 minutes ago

  @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

• 
  Tom (Yogi) (@tummyevans) reported 12 minutes ago

  Good old virgin media decided to go down at 7:30 and pull me out the game so cheering the rest of the chums on tonight. We had a swift 3-0 win yesterday hopefully same again tonight 🍑

• 
  Allison🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌻🦔📚 (@bookwormmumof2) reported 13 minutes ago

  @virginmedia It’s been sorted now, four weeks after two men from comex2000 dropped a heavy metal manhole onto our Internet connections You need to sort out your customer service, cause it’s absolutely dreadful. I told them that the 2 men had ruined this connection, but no one took any notice

• 
  Jaspar | 🏒 LGI | 🏳️‍🌈 🏳️‍⚧️ (@JasparColeman) reported 13 minutes ago

  *cries in Virgin Media customer*