Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX4, OX1 and OX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 03/29/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Begbroke and Didcot.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Wi-fi
United KingdomOxford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • HilaryGurden Hilary Gurden (@HilaryGurden) reported from Abingdon, England

    @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

  • BrianCobbold2 Brian Cobbold (@BrianCobbold2) reported from Bicester, England

    @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia site down again so no help function / ability to leave for 3 days ???

  • Olski Olie Bosley (@Olski) reported from Abingdon, England

    @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

  • DJRyanJamesUK DJ Ryan James (@DJRyanJamesUK) reported from Oxfordshire, England

    @ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

  • MilesGomme Miles Gomme (@MilesGomme) reported from Cumnor, England

    @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

  • MilesGomme Miles Gomme (@MilesGomme) reported from Cumnor, England

    @virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!

  • shaun1968 shaun harley (@shaun1968) reported from Didcot, England

    @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.

  • pepetideo CrankyGeek (@pepetideo) reported from Didcot, England

    @virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxford District, England

    @virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.

  • thomas_ashby_ Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England

    . @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Broadband down in OX11 area.

  • LydSmiz Lydia Smith (@LydSmiz) reported from Oxfordshire, England

    @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

  • inmilla68 Inmita La **** Peora de Offo (@inmilla68) reported from Didcot, England

    @virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.

  • RhodriJ26331960 Rhodri Jones (@RhodriJ26331960) reported from Oxfordshire, England

    @virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahjo995 Sarah Jo (@sarahjo995) reported

    @virginmedia Well it should since i had no tv for 2 weeks…. How pathetic of yourself in all honesty would definitely not recommend virgin at all piss poor service

  • Roxyarnie1 Roxyarnie 💙 ⛱️ (@Roxyarnie1) reported

    @virginmedia Oh there is. It is sorted now until the next time it goes down. It requires a permanent fix please.

  • Simonmadge68 Simon madge (@Simonmadge68) reported

    @virginmedia @McclennanJean Is there a issue in Bristol having scrambled pictures AGAIN

  • sidardis Simon Dardis (@sidardis) reported

    @virginmedia joke of a company. Been on the phone 1hr and 30mins to not even have my issue sorted.

  • thednadoc Taz Ashraf (@thednadoc) reported

    @virginmedia We need an engineer who is allowed to access the roof to bring the tv cable through the back of our house, engineer was happy to do but his manager declined. Tech team couldn’t help. Customer services disconnected. Another option would be virgin stream but again computer said no

  • thednadoc Taz Ashraf (@thednadoc) reported

    @virginmedia Ideally we need to speak to someone who understands our issue and the options to resolve this as it is out of our control

  • Mikeinglis3 Michael Inglis (@Mikeinglis3) reported

    @virginmedia so here we are again Virgin. My broadband has been intermittent for the past 3 days and now its down again. I work from home, what's going to be done about this?

  • madebydbm DBM Motion Graphics (@madebydbm) reported

    Hi @virginmedia - now 4th day of internet cutting out every 10 mins. If that's the kind of broadband I wanted I'd book an Airbnb in the Lake District. Service status phone line just says still working on it. Any idea when it'll be fixed? MK43 Bedfordshire.

  • M_J_TheBarber MJ (@M_J_TheBarber) reported

    @virginmedia Could you own that it’s poor service instead of trying to get me to test a PC over Ethernet? It’s well below our guaranteed minimum speed even outside of peak times. Please either help us arrange to fix it or void our contract.

  • Craig60610 Craig (@Craig60610) reported

    @virginmedia , doesn't excuse the car being covered in dust and debris and potential damage,it's me who has to fit the bill to get a valet. who is responsible for possible scratches to the paint work.