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Virgin Media Outage Report in Oxford, England

Why is my Virgin Media service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Oxford come from postal codes OX4 , OX1 and OX3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Witney, Oxford, Begbroke, and Didcot.

CityProblem TypeReport Time
Witney E-mail 4 days ago
Oxford Phone 6 days ago
Witney Internet 6 days ago
Oxford Internet 8 days ago
Oxford Internet 8 days ago
Oxford Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.

  • inmilla68
    Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

  • FedeFruinque
    F de Federico (@FedeFruinque) reported from Oxfordshire, England

    Does anyone is having issues with @virginmedia around #Oxford today???

  • macer_amber
    Amber 🖤 (@macer_amber) reported from North Leigh, England

    @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

  • RobOnABike
    Rob H&ynes (@RobOnABike) reported from Oxfordshire, England

    @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

  • StuPCrook
    Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • acikbasufuk
    bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

  • StuPCrook
    Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice

  • SuzanneG1996
    Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

  • inmilla68
    Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

  • gill_haley33
    Gillian Haley (@gill_haley33) reported from Witney, England

    @virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.

  • missdrivanova
    Desi (@missdrivanova) reported from Oxfordshire, England

    Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    Once again @virginmedia internet and Tv is down. @Ofcom

  • inmilla68
    Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SandySneddon
    Sandy Sneddon (@SandySneddon) reported from Edinburgh, Scotland

    Just one week ago @virginmedia carried out "essential works" on their network. Today the Internet connection has failed again. Eventually I was able find out there were "issues" in our area. And their app is a waste of space.

  • dancardwell
    Dan Cardwell (@dancardwell) reported

    @virginmedia @annmarienoble23 @annmarie Virgin Media, the problem is that subtitles work on adverts but not on the programmes. Been like this all week. Problem is at channel 5's end as it occurs on Freeview too!

  • Danny32485179
    Danny (@Danny32485179) reported

    @virginmedia I plead with you guys dont use virgin media I mean any service they are the worst company I have ever dealt with I mean ever and had the privilege of dealing with alot of companies

  • IanPate13674909
    Ian Paterson (@IanPate13674909) reported

    @virginmedia Your call handler said we would need to pay £75 callout if there wasn’t a fault found. We have had horrendous issues with no broadband for cats at a time. My wife couldn’t work from home and how’s in to the office and my daughter goes to a friends to study.

  • HoskinsJW
    Jacki Hoskins (@HoskinsJW) reported

    @virginmedia I’ve tried every Avenue- I get the same response! No one is able to help - tickets raised - still nothing! Going to watchdog to report your failings - going in for over a month now! Ridiculous

  • angelab2711
    angela b (@angelab2711) reported

    @virginmedia WiFi down AGAIN in N16.......😠😠😠😠

  • MWebsper
    Mark Websper (@MWebsper) reported

    @virginmedia Only wireless. I've tried signal boosters, clearing its connection history, nothing works. The router actually switches its WiFi off for a while whenever I try to run any more than 2 things wirelessly.

  • HannahBeh
    Hannah ☯️ (@HannahBeh) reported

    @virginmedia Hello! My TiVo remote (think it's about 3yo?) is being quite slow and has a delayed response when pushing the buttons. I have changed the batteries to no avail, anything else I can try? Is still functional but very annoying to use! Thanks in advance!

  • IanPate13674909
    Ian Paterson (@IanPate13674909) reported

    @virginmedia We have been through all this fir months now with no resolution. Your guys check the TVs connection and say it’s fine but it drops out constantly , throwing anyone connected our. We are on M200 fibre broadband and a wifi booster starter kit with no joy, still terrible

  • angelab2711
    angela b (@angelab2711) reported

    @virginmedia Showing no problems in the area but it's been down for a couple of hours now. This happened last week too,for 2 days!!