Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 01/05/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, Oxfordshire, Woodstock, Kidlington and Witney.

Loading map, please wait...
City Problem Type Report Time
United KingdomAbingdon Wi-fi
United KingdomAbingdon Wi-fi
United KingdomAbingdon TV
United KingdomAbingdon Wi-fi
United KingdomAbingdon Wi-fi
United KingdomAbingdon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia It says no known issues but there plainly are as we have no internet

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia problems in OX2? No internet here

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia down in oxford again. Ox2 8pg

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

  • JurassicGarden Char (@JurassicGarden) reported from Didcot, England

    The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • Neeknowsbest Kim (@Neeknowsbest) reported from Didcot, England

    @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephen81098113 Stephen Parker (@Stephen81098113) reported

    @TerenceMunroe @virginmedia Mine down not a fecking happy bunny

  • pepetideo Pepetideo (@pepetideo) reported

    @virginmedia in less than 1 week you destroyed your reputation to anyone living in Didcot. After an outage of a full day 2 days ago we have another today that you say won't be fixed until 4pm Unacceptable service.

  • brearley brearley (@brearley) reported

    @virginmedia my service has been down since 1am. CT9 area.

  • amtomyfriends Anne-Marie Inwood (@amtomyfriends) reported

    @virginmedia Sorry for slow reply. Landline. They’ve stopped since I said I’d check with you directly.

  • rich_tervet Rich Tervet (@rich_tervet) reported

    @virginmedia complete outage in CT7 - TV and internet. Your website is telling me there’s no outage and my router isn’t plugged in correctly. Any support available for two WFH parents also trying to occupy the kids? Thanks

  • welshwiz1971 Karen Young (@welshwiz1971) reported

    @samyoung71 @virginmedia Useless and total waste of time, energy and money! Hours on the phone to no avail. Dreadful way to treat customers who have worked tirelessly for 2 years solid treating people! Shame you don't help!

  • hadders4510 HadleighB (@hadders4510) reported

    @virginmedia no service since it went down approximately 5 hours ago. Ct7 postcode area. What's happening?

  • ubernoob71 Adrian C (@ubernoob71) reported

    Looks like Virgin broadband is down #virginmediadown #virginmedia

  • realCessnaBroon Craig Andrew Brown (@realCessnaBroon) reported

    @virginmedia is there any chance you could offer broadband in Bridge of Dee, Galloway? Our current service is the fastest offered here and it's pathetic, not even fibre.

  • ubernoob71 Adrian C (@ubernoob71) reported

    Looks like @virginmedia is down in Broadstairs (CT10) for me and others #virginmedia #virginmediadown