Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 11/28/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Witney, Oxford, Abingdon and Woodstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomWitney Internet
United KingdomOxford Internet
United KingdomOxford Wi-fi
United KingdomWitney Total Blackout
United KingdomOxford E-mail
United KingdomWitney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

  • shaun1968 shaun harley (@shaun1968) reported from Didcot, England

    @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

  • zahoor_sheraz Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Broadband down in OX11 area.

  • thomas_ashby_ Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England

    . @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Graham_Barlow Graham Barlow (@Graham_Barlow) reported

    @virginmedia It says “no issue”. I have done a hub restart for now. I will update if issues persist.

  • vba_dev Chris Daniels (@vba_dev) reported

    @virginmedia I get that your busy, but so am I, and I certainly can’t spend literally all day on the phone to you when you already have my details and know what the issue is. Just please, sort it out!

  • realDanKirwan Daniel Kirwan (@realDanKirwan) reported

    @virginmedia why are we having so many issues in Walthamstow. The bills keep rising and the service gets worse. It’s ridiculous. We’re looking to leave soon. You make it impossible to complain. Dreadful.

  • Hb0mb666 R1GHTHOOK (@Hb0mb666) reported

    @virginmedia I had an engineer here on Saturday. No its not fixed. the engineer had drop out of signal when he tested and it is still happening now

  • larahyearwood Larah Yearwood (@larahyearwood) reported

    @virginmedia Yeah, we spoke to them. They’re the ones who said it would be fixed on Saturday. It hasn’t been. Apparently it’s down across west London. Need it back ASAP cause this is beyond ridiculous. Many of us are working from home, we need wifi.

  • OuchBoomV7 Ouch (@OuchBoomV7) reported

    @virginmedia Hi my internet is not working and I’m just wondering if you have any technical difficulties in the Wiltshire area

  • Hb0mb666 R1GHTHOOK (@Hb0mb666) reported

    @virginmedia issues, its almost like something has changed (seemingly around the time the 1G line started to be rolled out) and broke something downstream, I am sure that if I found a service issue every time this happened I would lay money on OFCOM or someone would have been vocal by now

  • vba_dev Chris Daniels (@vba_dev) reported

    @virginmedia Currently since 24/02 “it’s with a member of the team”. But this is complaint no.2. No idea what the reference was or what happened to complaint no.1 from December. Total joke.

  • ktcrossthwaite katiecrossthwaite (@ktcrossthwaite) reported

    @virginmedia losing another customer due to shocking customer service 👍🏻

  • TheReckoningC19 @TheReckoning (@TheReckoningC19) reported

    @virginmedia I have not as I’ve given up trying that way. But during Covid times and the lack of customer support Virgin and many others have made it virtually impossible to cancel online. Yet happy to keep emailing me my Bill reminders. I was told in Jan my account could be cancelled