Virgin Media Outage Report in Oxford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Abingdon |
Total Blackout | |
| Didcot |
Wi-fi | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maria-Grace
(@MG_S123) reported
Ffs @VirginMedia_TV @virginmedia stop assuming you know what my problem is, sending a text and hanging up on me. How do I speak to someone?!?!?!
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Elle Bain
(@elle_bain96) reported
@virginmedia Intermitting internet I’ve actually got someone coming today since your stupid phone people can’t work out how to respect customers
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PietroVincenzo8
(@PVincenzo8) reported
@virginmedia Here’s a question for you, I’ve been trying to get in touch with you to ask some questions about my account but no matter which number I call or which option I select to get support there doesn’t seem to be any lines open. Have you decided to to a full winter shut down?
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Laney_32🇾🇪 🐓
(@Laney322) reported
56 minutes and I’m getting transferred to yet another department. How hard is it to order WiFi boosters? Obviously if your a @virginmedia customer very…
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Oliver Foggin
(@oliverfoggin) reported
@virginmedia Mainly my iPhone. But sometimes my iPad. I regularly have to disconnect my iPhone from the Wi-Fi and use mobile signal. I thought it might be an issue with the phone so I reset network settings. That didn’t do anything. So I did a factory reset. Also didn’t do anything.
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Casper13692
(@Casper13692) reported
@derrickca @virginmedia Sounds like RCN Cable company. bad service, box didn't work, rude service man, returned box, and not looked back. Only cable service is building. Now we have cable from a different company too use " Hightop"
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therealdealpodcast
(@realdealpod) reported
@virginmedia My area is SE27. It has been down since yesterday with no status updates as to when it will be sorted.
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**** Aranda
(@ArandaQuim) reported
@virginmedia the customer service is really appalling. I've been more than 2 hours waiting to speak or chat with a human being
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Carol
(@cazzar61) reported
Anyone having problems with @virginmedia Mobile coverage saying No Service. Have 2 phones both set up the same, his one works, mine No Service 😡 apparently after 45 min unresolved phone call I’m told it’s an Eco problem, really 🤐
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Grant
(@mastermc0) reported
@virginmedia @GRFLew Apparently it’s a known issue in the area and engineers are working on it is there anywhere I can see this or check the status to save my calling up to check? The online checker wasn’t showing anything earlier and now I can’t even get it to run at all