Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 11/25/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Witney, Oxford, Abingdon and Woodstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomWitney Internet
United KingdomOxford Internet
United KingdomOxford Wi-fi
United KingdomWitney Total Blackout
United KingdomOxford E-mail
United KingdomWitney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • chrisdaleoxford Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England

    @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

  • mandysatwit mandy jones (@mandysatwit) reported from Witney, England

    @virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

  • poolshark1972 Chris Chapman (@poolshark1972) reported from Witney, England

    @virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)

  • diddywatts Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    Virgin Media down in at least part of central Headington. Engineer on his way, apparently

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

  • SyedaOxford Syeda Butterworth (@SyedaOxford) reported from Oxfordshire, England

    @jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁

  • bettyjo62 Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime

  • diddywatts Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

  • andyamonty Andy Montgomery (@andyamonty) reported from Wantage, England

    @virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.

  • Steve_Irv Steve (@Steve_Irv) reported from Cumnor, England

    @CambridgeGuy1 @virginmedia Broken here too…

  • pepetideo Pepetideo (@pepetideo) reported from Didcot, England

    After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DarkKnightFTM Gaffa (@DarkKnightFTM) reported

    @virginmedia Bullshit. Your trying to sell me something that I previously didn't need at all. I'd suggest @virginmedia are trying to fleece customers by narrowing bandwidth or signal and conning them to buy these boosters... Utterly disgraceful.,,

  • JoshFer73449507 Josh (@JoshFer73449507) reported

    @virginmedia I want to cancel all services and my contract

  • loutop72 Lou (@loutop72) reported

    @virginmedia Date? So this could be days before the issue is resolved!!

  • 2WB10 2WB (@2WB10) reported

    @virginmedia It appears contacting your ceo is the only route to get some level of service. I’ve tried WhatsApp tonight at 1910hrs …. Still waiting for an advisor. They finish at 9pm so it’s not gonna happen tonight.

  • jasonkneen Jason Kneen (@jasonkneen) reported

    @virginmedia Every single I’ve told you of issues it’s been hours before you accepted it and updated your status page — EVERY TIME. Stop being ridiculous and listen to your customers and stop treating them like idiots.

  • mixindave D (@mixindave) reported

    @MoneyTelegraph Renewed phone bills to cheaper prices, got my virgin media bill cut as we where out of contract and got a new customer deal. Every quid helps

  • JakanoryJones Jak MP (@JakanoryJones) reported

    @virginmedia Oh cool the same page 8ve been to a million times in my 2 years of contract. No thanks, once my contract is up I shall not renew. Even if someone gets sent out, they do some tests, say "it seems okay" and nothing changes. Sorry for ranting at you customer service person :/

  • bernj2702 Bern (@bernj2702) reported

    And the saga with @virginmedia contuine. 1 They screw my move installation up by trying to install at wrong address. Installation gets cancelled and they close my account 2 Manager suppose to call me back to deal with the issues in 24hrs. It takes 7 days to get a call back.(1/..)

  • RzMariko MarikoRZ (@RzMariko) reported

    @virginmedia Thank you for sharing the info but I’m not posting problems here because I want money. I want the service back. It’s day 9 today and still no internet, no TV, no telephone.

  • ttvadutzz ADutzz (@ttvadutzz) reported

    @virginmedia @GavinWi95805466 Having same issues but different area. Lights are on but nobodys home