Virgin Media outages and service status in Oxford, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 23, 11:00 AM GMT+1.
- Internet (74%)
- TV (21%)
- Wi-fi (5%)
The latest reports from users having issues in Oxford come from postal codes OX4 , OX3 and OX1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Kidlington, Didcot, and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 6 days ago |
Community Discussion
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Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Ian Shepherd (@IanAShepherd) reported from Oxfordshire, EnglandSo @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Desi (@missdrivanova) reported from Oxfordshire, EnglandHey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Bex Allen (@travellingbex) reported from Oxfordshire, England4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Char (@JurassicGarden) reported from Didcot, EnglandThe worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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CrankyGeek (@pepetideo) reported from Oxford, England@virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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A1NOS (@a1_nos) reported from Abingdon, England@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Nick Malden (@Malders) reported from Godstow, England@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miles (@milesc2003) reported@virginmedia “Intermittent signal in your area” check back in, in X amount of hours. Been that way since 7am this morning. I get that something has gone wrong beyond your control. But to know what has gone wrong would be nice to know. Thanks
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Corax (@Refan80) reported@virginmedia Care to give a reason reason for the outage today? 28/05/2026. Est fix of 5:05 pm and no concrete reason why is not acceptable as that wipes a whole day of work for those who wfm. Transparency and actual details shared with your customers would be nice.
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Pete 😷 #COVIDisAirborne (@PeteUK7) reported@itsendeavour @virginmedia I hope they listen to the feedback they are receiving here. Not that I suppose they care that much. It's all about pleasing shareholders rather than providing professional service to their customers.
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DragonYami (@DragonYami3) reported@virginmedia @PeteUK7 Got OWNED by Community Notes smh Seriously, do better. This is several levels of uncool and bad management
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Simon Whale ™ (@Simon_Whale) reported@QuickRespoxd @virginmedia @virginmedia I got on the phone for a simple upgrade but your appalling 'service' had just inspired me to leave . Waste of space , ruined a once good company
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Gusty Spence (@BluenosedCOOP) reported@ProfChocCaXe @PeteUK7 @virginmedia Nope. Because you're a filthy piece of ****.
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🌸 🙀 Teresa Cooper (@Teresacooper) reported@virginmedia all my emergency buttons are on Virgin and its all been offline since yesterday.
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Jules 🌙 HOOLIJIN 💜 (@julesepiphany) reported@virginmedia Hi, I’m a new customer and have been with you for 3 weeks. First week was fine but for the past 2 weeks the connection has been diabolical, now showing red light and currently offline- please can you update us if broadband is down?
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LegendlKiller2k ™⚪ (@legendkiller2k8) reported@virginmedia how do i request a spotter as my home is hooked up to your network but your site says it isn't?
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bonesy (@bonesyboy38) reported@virginmedia @PeteUK7 Maybe employ humans that would rectify this problem.