Virgin Media Outage Report in Oxford, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Oxford come from postal codes OX4 and OX3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Kidlington, Abingdon, Witney, Oxford and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Kidlington |
Internet | |
| Abingdon |
Internet | |
| Witney |
Internet | |
| Oxford |
Internet | |
| Oxford |
Wi-fi | |
| Witney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
-
Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
-
Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
-
Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
-
Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
-
A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
-
David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
-
A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
-
Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
-
Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
-
Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
-
Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
-
Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
-
Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
-
Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
-
Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
-
Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Charlie Stephenson
(@myboringhandle) reported
@virginmedia By the way, this isn't a discussion. I have ceased to be a customer. Being able to cancel online would have been simpler, particularly as you openly admit that your customer service is currently awful because Covid.
-
Ran
(@Ran32658796) reported
@virginmedia All has been done. No broadband or tv or mobile service for two working days. Given it was just under 48 hours, you won’t even get the auto compensation kick in nor will you compensate a token for the loss of 2 working days. Worst service than any provider. Stay away from VM!
-
Tony
(@redsabre69) reported
@virginmedia Dont tell me their is no congestion issue in this area because there clearly is
-
Scott Bell
(@bellso19) reported
@Tokester01 @virginmedia Ffs mate Sky was bad though
-
James McKenzie
(@mckeenziiee) reported
@virginmedia We cancelled our contract with Virgin Media. We had problems for over a year and despite engineers those problems still existed so we left.
-
billy bob
(@glass_o_whisky) reported
@virginmedia I can’t get through, been on hold all day. It’s setting up the v6 box it’s not an issue in my neighbourhood
-
Mongoose99A
(@Mongoose99A) reported
@virginmedia Or refuse to take action. Get a manager who has authority to take action to DM me and I’ll pass on my contact details (you have me on your system). Frankly zero action on a request I made back in mid October is completely unacceptable and a reflection of dire customer service
-
Tony
(@redsabre69) reported
@virginmedia No there isnt any issues the issue is there are to many people using the same mainbox for this area its fine in the morning but as soon as everyone starts hammering the net its not fine and i pay a lot of money for this service
-
Ran
(@Ran32658796) reported
@virginmedia Another great example of the non customer service. The reply is a copy/paste of a script. “CC” clearly didn’t read my tweet before pasting their script as a “reply”. Stay away from @virginmedia and you won’t be frustrated and be treated so badly. VM don’t care about clients
-
Soctty123
(@Soctty123) reported
@virginmedia Any chance of a reply on this? Constantly dropping off WiFi, completely unreliable and almost unusable. Just started a new 18 month contract but your side of the contract is not being honoured so I'd like to terminate thanks.