Virgin Media outages and service status in Oxford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Oxford, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Aug 26, 7:16 PM GMT+1.
- Internet (83%)
- Wi-fi (17%)
The latest reports from users having issues in Oxford come from postal codes OX4 and OX1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, and Oxford.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon
|
Wi-fi | 21 hours ago |
|
Oxford
|
Internet | 2 days ago |
|
Oxford
|
Internet | 6 days ago |
|
Abingdon
|
Internet | 8 days ago |
|
Oxford
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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CrankyGeek (@pepetideo) reported from Begbroke, England@virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that
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Headington News (@HeadingtonNews) reported from Oxfordshire, EnglandVirgin Media down in at least part of central Headington. Engineer on his way, apparently
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Olie Bosley (@Olski) reported from Abingdon, England@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia It says no known issues but there plainly are as we have no internet
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Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Inmita Medina (@inmilla68) reported from Milton, England@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Wendy (@Wendywirdz) reported from Abingdon, England@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Doughnut Doney (@DoughnutDoney) reported from Benson, England@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Michelle Wolfenden (@ajthesheepdocto) reported from Grove, EnglandFrom @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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movenicely (@movenicely) reported from Oxfordshire, England@virginmedia No problems so far today so fingers crossed
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Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, EnglandDear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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birdhouse (@birdhousedisk) reported@virginmedia sent Dm about Netflix activation link not working
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Vik Chauhan (@chauhanvik) reported@virginmedia I am trying to cancel an engineer appointment but it isn’t working. Can you cancel it for me please
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Kelvin (@KelvinEHughes) reported@WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.
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Leigh Gow (@LeighHutch90) reportedWhy is the sky sports+ red button option still terrible? @virginmedia
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J Sigh (@mickyfreckle) reported@RyanAlbert2026 @rte Prisons overloaded with foreigners but not on this scumbag channels programme **** @virginmedia
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Mike B (@BonesE78) reportedIm sick to death of your Internet dropping out EVERY DAMN DAY!!! Heres my number (check your DMs),can someone phone me ASAP to discuss compensation and termination of my contract!!! @virginmedia
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Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported@TVKev Omg that's all we need. It's bad enough talking to a bot when you phone companies like Virgin Media. Sorry I didn't get that. My response whilst going nuts. Human please NOW! How the hell are the elderly and vulnerable supposed to cope with this?! Human receptionists NOT AI.
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TiNa AnDeRsOn (@TinaAnderson86) reported@virginmedia down yet again what a ******* joke #virginmedia
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Tracy Clarkin (@tracyhunter66) reported@virginmedia I have had no internet or phone service since 10pm on Wednesday , it's now Friday and still no service
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putasinghonit (@putasinghonit) reportedAnyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.