Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX2 and OX4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Didcot, Oxford, Oxfordshire and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Total Blackout | |
| Didcot |
Wi-fi | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Didcot |
Internet | |
| Abingdon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Theresa Berry
(@theresa_berry) reported
@virginmedia how do you talk to a person these days? Changed phone line to become internet based and now my Nans emergency button doesn’t work. This is an emergency! She has no help at home….
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Adam
(@adamwebster1979) reported
@virginmedia I have an engineer booked for Monday but I can Gary tee it’s the wrong type and I bet they will come out say they can’t help and it should be a senior engineer or instal team and then nothing else will happen . I also want financial compensation for the 3.5 hours of
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Trish Ferguson
(@TrishaM175) reported
@virginmedia I can’t run a speed test or reverse these instructions to go back to having at least some service.
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molly
(@_mollyhaley) reported
@virginmedia All I want is to speak to a real live person privately and not on Twitter publicly, whether that’s on messenger or call, do you not offer customer service?
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Adam
(@adamwebster1979) reported
@virginmedia 3 1/2 hours , 5 departments, ridiculous call costs and no closer to any sort of resolution . I’ve been lied to , blackmailed and ignored , both times I’ve tried to make a formal complaint ; phone gets hung up , I’m reporting this to ofcom and the financial service
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Carl Scruton
(@screwy73) reported
@virginmedia They is no issues it just keeps cutting out ,3 times today already ,of course it wont be anything to do with your network ,but hub and connection have worked fine last 3 years ,but since hub updated last week been nothing but problems !!!
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#StayWoke
(@biteschoco) reported
@virginmedia Yup. I decided to take you to my new home. Installation has been delayed twice. Been on the phone with 3 different agents for 3 hours. Each time I've been cut off when a patchwork solution has been found. So now I can't buy a dongle with the credit you provided me. It's insane
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Southernping
(@Livinginashed) reported
@virginmedia perhaps you can tell me the truth. No Internet or phone line. Online service status says no problem. Run a test, can't be done. Phone the helpline and there's an outage in the area. This not picked up in your area status on line. Can't talk to a human to discuss.
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Tom
(@crimandfan) reported
@virginmedia work was carried out in my area today, from 9am till 3pm. However I still have no internet, but the work carried out should have been finished hours ago. Service status says there is no issue, and restarts of the hub don't have any effect. How can I get back online?
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Adam
(@adamwebster1979) reported
@virginmedia And I don’t need another , I also certainly do not need to be pressured into signing a financial agreement with a third party company just to revive the help and equipment I should have had years ago free of charge