Virgin Media Outage Report in Oxford, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oxford come from postal codes OX4 , OX1 and OX3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Witney, Oxford, Begbroke, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Witney
|
11 hours ago | |
|
Oxford
|
Phone | 2 days ago |
|
Witney
|
Internet | 3 days ago |
|
Oxford
|
Internet | 5 days ago |
|
Oxford
|
Internet | 5 days ago |
|
Oxford
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Katharine Fellows (@KatieFellows1) reported from Oxfordshire, EnglandHi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia problems in OX2? No internet here
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Mark Crossley (@Hoopsjackal) reported from Wheatley, England@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Inmita Medina (@inmilla68) reported from Milton, England@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Bill Butcher (@wcbutcher) reported from Kidlington, England@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia It says no known issues but there plainly are as we have no internet
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Amber 🖤 (@macer_amber) reported from North Leigh, England@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Nick Malden (@Malders) reported from Godstow, England@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Inmita Medina (@inmilla68) reported from Milton, England@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clever(ish) (@kindacleverish) reported@Jayshum132 @virginmedia Thankfully full fibre lines are being built along my street (which I believe is at the behest of the council). Virgin media have had a chokehold on high-speed broadband for too long, using it as a blanket excuse to treat their customers like ****.
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Cassandra Mayer (@cass19may) reported@virginmedia I'd already raised a complaint. Heard nothing back so far. But today lost a day's work only to find out this had been a network issue and that I face a second week with no WiFi, tv channels or internet. NOT GOOD ENOUGH.
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Catherine Mayer (@catherine_mayer) reported@virginmedia @cass19may Why should she have to spend time raising a complaint when #VirginMedia has wasted so much of her time already!? And you’re not exactly making it easy for her to raise complaints given that she has to use ££mobile data on because you fail to provide the broadband she pays for
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mark Hughes (@Mark56623345) reported@a516digital Out of everyone I know only 1 had something other than sky freesat or freeview, he has virgin media, but is so reluctant to talk about it because he has had so many issues with it, he wants to smash it up.
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alex smith (@asmithhh1993) reported@virginmedia Is it best for me to call customer service about it?
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Saf (@S4rfraz) reported@virginmedia Hi, apologies. I was liaising with one of your other colleagues David hence I didnt get back to you as I didn't want to duplicate the work. However he has gone silent on me since yesterday afternoon. Not sure what to do now, can you still look into my complaint?
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Indian (@ChoudharyNeil) reported@virginmedia bigtime lead down. 2 months on and still no broadband connection. Numerous call to the customer service but no has a clue. Very disappointed. Not going to recommend to anyone
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Andy Rossiter (@andy_rossiter76) reported@virginmedia its stating no issues in area, on the weekend it played up then after 2 hours it started working again. It seems to do it every other day.
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Andy Rossiter (@andy_rossiter76) reported@virginmedia When we call, we just get told that an engineer will need to come out, this doesnt explaint why the street is also having issues. Just asked my brother who's further down the street & his internet is the same. So it seems its an area fault.
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Big t (@spurs4life2019) reported@virginmedia OK 3rd visit from an engineer, only had the equipment less than 3 weeks, still can't sort out the problem with the on demand/catchup/apps. Beyond a joke now!!!