Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX2 and OX4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Didcot, Oxford, Abingdon, Oxfordshire, Woodstock and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot |
Wi-fi | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Didcot |
Internet | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Suzanne Gorham
(@SuzanneG1996) reported
from
Oxfordshire, England
@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
@virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Desi
(@missdrivanova) reported
from
Oxfordshire, England
Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Micky Welch
(@m1cvv) reported
@virginmedia Okey dokey, that upgrade link on my account doesn't work for me. Thanks though
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vikash shah
(@shah_vikash) reported
@virginmedia been a customer for 6 years asked to see if you could do a deal and was told that because I was out of contract for so long you couldn’t offer a competitive deal. Would have thought keeping customers would be a priority.
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Kerri Langdon
(@KerriLangdon) reported
@virginmedia I have been on the phone for over 2 hours today trying to cancel !we are a military family and we move around so much! The @GOVUK have stated that Military personnel and their family don’t have to pay for a disconnection fee!But your team say I will have to pay £240!
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DRG
(@DRG28839661) reported
@virginmedia can you please advise how can I cancel my account? I am now on hold with your customer service for the last 1 hour. Before I roll over to the next year’s contract and higher charges, I would like to put in a cancellation notice immediately. #virginmedia
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PH
(@i_see_double) reported
@virginmedia internet been down for an hour now, can you please advise what’s going on? Not good when trying to work from home.
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ellie freeman
(@ell1e_freeman) reported
@BrumJC @virginmedia 5 ‘engineers’ that have come to our house still can’t fix our internet. It fails to work 1m away from the box let alone in the next room!
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Customer Service
(@vmbusinesshelp) reported
@devdrake0 @vmbusiness Really sorry to see you are having issues with your Broadband service, please contact our Faults Team on 0800 052 0800, opt 3 they will be able to look into this.
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Gavin Mushing
(@GavlarMushing) reported
@virginmedia Yes, my issue is I agreed a £245 trade in value with £100 cash back included. I’ve had the £245 agreed for my old device and now you don’t want to pay me the cash back which is the only reason I upgraded early in the first place! #conmen
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DJ Teddy Lewis
(@DJTeddyLewis) reported
@virginmedia Your proving my point.........I just said you have me on hold for an hour once AGAIN! only to cancel my call hoping I just give it
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Andrea
(@Ampp13) reported
@virginmedia Is there a reason why you are not letting customer know that their services are going to be down before it happens.