Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX4 , OX1 and OX3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Witney, Oxford, Begbroke, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Witney
|
2 days ago | |
|
Oxford
|
Phone | 4 days ago |
|
Witney
|
Internet | 4 days ago |
|
Oxford
|
Internet | 6 days ago |
|
Oxford
|
Internet | 7 days ago |
|
Oxford
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia
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Andy Montgomery (@andyamonty) reported from Wantage, England@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
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Chris Watts (@diddywatts) reported from Witney, England@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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mandy jones (@mandysatwit) reported from Witney, England@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
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Pepetideo (@pepetideo) reported from Didcot, EnglandAfter waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.
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Syeda Butterworth (@SyedaOxford) reported from Oxfordshire, England@jashley586 @virginmedia Thanks just switched to this channel 🙂 can't check service status on virgin website as that appears broke too 😮🙁
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Michael North (@mickthenorth) reported from Oxfordshire, England@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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Chris Watts (@diddywatts) reported from Witney, England@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Headington News (@HeadingtonNews) reported from Oxfordshire, EnglandVirgin Media down in at least part of central Headington. Engineer on his way, apparently
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem
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Manwithfishhead (@manwithfishhead) reported from Abingdon, England@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Lee (@smoon_lee) reported@virginmedia Yeh, Are you wanting the account number? customer regereance? I can phone him and DM you
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Ciara (@ciaramwa) reported@virginmedia Hi again, I’m having trouble requesting a replacement SIM card. I’m in touch via email however I need the SIM card ASAP and it’s still not been sent out. Please can you check my email??
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Lee (@Lee74623820) reported@virginmedia Channel 151,152,153,155,185,186,445 on the 360 box pictures very poor quality but on my 360 mini it's fine
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Vicki Bradley (@VickiB7) reported@virginmedia good morning. How do I order a new remote control please? I can’t log into your website as it doesn’t recognise my details and when I try to get a new password it is saying I haven’t put in my security answers (when I have). Hope you can help please.
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tim (@Bigtoe196) reported@virginmedia @CarersUK Awful customer service, still chasing me for £76 I don't even owe, customer service won't even help because I don't remember my password, but gave all other details, this account was closed about 6 years ago, so how am I meant to remember my account num or password
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Rob Tongeman (@robtongeman) reported@vmbusinesshelp @vmbusiness your #**** #cablebroadband is #down for the sixth time in 2 hours again!!!! SORT IT OUT !!!!
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stephen brazier (@brazier_stephen) reported@virginmedia is all your overseas call centers, rude and incapable of taking critism. Surely there suppose to be customer facing, instead hanging up is the easiest option.
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ً (@feyiIIumination) reported>3 hours in queue >log in >typing smthn >internet goes down >another 3 hour queue. virgin media i am going to ******* GET you
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Adam Barton (@abarton93) reported@virginmedia I am trying to access 'My Virgin Media' but my email and password is not recognised. I have tried to create a new account but Captcha doesn't work. Please help me access/create an account as nothing is working.
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adam otley (@addyadds) reported@virginmedia is virgin media tv down in Sheffield s14 I have no channel