Virgin Media outages and service status in Oxford, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jun 2, 7:51 PM GMT+1.
- Internet (79%)
- TV (21%)
The latest reports from users having issues in Oxford come from postal codes OX4 , OX3 and OX1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Didcot, Oxford, Abingdon, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot
|
Internet | 2 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Nick Malden (@Malders) reported from Godstow, England@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia problems in OX2? No internet here
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Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England@virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?
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Ian Shepherd (@IanAShepherd) reported from Oxfordshire, EnglandSo @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandI had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Kim Marie Pike (@HollySquirrel) reported from Didcot, England@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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Katharine Fellows (@KatieFellows1) reported from Oxfordshire, EnglandHi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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Jane Thomas (@JaneThomas33) reported from Oxfordshire, England@virginmedia site down again so no help function / ability to leave for 3 days ???
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DJ Ryan James (@DJRyanJamesUK) reported from Oxfordshire, England@ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@BisleyRocks @virginmedia Same here too - what is this **** today?
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, EnglandTerrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Betty Jo Workman (@bettyjo62) reported from Abingdon, England@DailyMailUK #virginmedia such a bad service
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Michelle Wolfenden (@ajthesheepdocto) reported from Grove, EnglandFrom @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marion Browne (@MarionBrowne42) reported@keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.
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Dil A (@superluvdub) reported@virginmedia We pay way too much for a really bad service. Super frustrating . @virginmedia
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TB (@Peerabeee) reported@virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband
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London leaver (@ross_biagini) reported@virginmedia internet keeps going off in Amersham Please fix it
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O2 (@O2) reported@rraanes Hi it's us from Virgin Media O2. Sorry to hear your having these issues, if you like could you please send us a DM with a screenshot of the errors you're getting, so we can take a better look?
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Poli 🤌 (@CryptoPoli) reported@virginmedia It's now almost 1 full month worth of a total loss of internet service and another failed engineer visit. This is completely unacceptable, I can't get any answers from your customer service team on when this will be resolved and your engineers never call!!! @virginmedia
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Mimi Farid (@MimiFarid) reported@O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!
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WATCHING THE GAME (@Pass_Move) reported@virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.
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A Gang Of One (@RedfieldBS) reported@virginmedia going on to me about a switch of my home phone that I haven't had and still did not want on my subscription for the last 25 years, just **** off will you and take it off the bill. How many text ******* messages and emails for a service no one ******* wants. **** off.
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Bryan Green (@BryanGr68681814) reported@no1lino @virginmedia Morning Glenn, just had a message from @virginmedia to say services in our area are down, should be fixed by 5pm!!!