Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX3 and OX4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxfordshire, Woodstock, Oxford, Kidlington, Abingdon and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Oxfordshire |
Internet | |
| Woodstock |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
TV | |
| Kidlington |
Internet | |
| Abingdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Chris Dale
(@chrisdaleoxford) reported
from
Oxfordshire, England
@vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
Virgin Media down in at least part of central Headington. Engineer on his way, apparently
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia No problems so far today so fingers crossed
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!
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Pepetideo
(@pepetideo) reported
from
Didcot, England
After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
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Amelia
(@Amelia30549431) reported
from
Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!
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movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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Michael North
(@mickthenorth) reported
from
Oxfordshire, England
@virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Holland
(@HollandZoe84) reported
@virginmedia FINALLY someones fixed it and were back on. 16 days with no tv or internet & 2kids and wrk stuff to do Talk about messing about then they said they didnt do anything special some of the other lads are just lazy n leave it if they av abit of trouble
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Catherine Clark
(@catclark68) reported
@virginmedia Why do I have to go straight from asking for a bereavement team phone number to filing a complaint? Please can I have a phone number. I asked for this 6 hours ago…why is this so difficult?
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Nathan Wilson
(@wilsmadein85) reported
from
Gainsborough, England
@virginmedia Tried ringing at the weekend and kept being sent to the website. Your customer service is as much use as a chocolate fire guard
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Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️🌈🕊️🕷️🇺🇦
(@mrsverypicky) reported
Frequent episodes of internet dropping out, all week. Anyone else having issues on Glasgow 'burbs with @virginmedia ?
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sarah
(@zaerinespeaks) reported
@GeorgeMonbiot Holy crap I'm with @virginmedia and they were amazing after my grandma died and I assumed the way they do it is SOP everywhere. This is terrible
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Nick
(@N1CKxP) reported
from
Tottenham, England
My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then
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Jay L
(@JayL07329126) reported
@virginmedia Hi, I checked the link, I want to take things off, they could only give me the price they had apparently, I just find it almost insulting bearing in mind the length of time i've been a customer. Can i pm you to make sure it has been cancelled at the end otherwise it's even worse.
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Elaine Bunting
(@elainebunting) reported
@virginmedia Your regional repair guy advises go straight to the CEO team. Or I could ask for a deadlock letter and go for alternative dispute resolution. Or I can write a report for a media consumer champion. But why the fight? You agreed a daily amount with ofcom
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Adam
(@adamrobertk) reported
@virginmedia No, but I've logged the issue with your team. Just like to make other customers aware people can access their account with only an email address
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Chris Hopkinson
(@chromaphotog) reported
@virginmedia I have done, thanks. I was curious, as you're saying you might not be able to warn people if it's an issue that was unexpected. But you also can't tell me if the issue today was scheduled maintenance or not. So I'm left without internet for half a day.