Virgin Media outages and service status in Oxford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Oxford, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 14, 2:13 PM GMT+1.
- Internet (68%)
- TV (23%)
- E-mail (5%)
- Wi-fi (5%)
The latest reports from users having issues in Oxford come from postal codes OX4 , OX3 and OX1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Kidlington, Didcot, Witney, Begbroke, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
TV | 5 hours ago |
|
Abingdon
|
TV | 6 hours ago |
|
Oxford
|
TV | 6 hours ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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CrankyGeek (@pepetideo) reported from Begbroke, England@virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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movenicely (@movenicely) reported from Oxfordshire, England@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
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Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, EnglandAnyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣
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Michelle Wolfenden (@ajthesheepdocto) reported from Grove, EnglandFrom @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Andrew Daly (@ellejack1824) reported from Oxfordshire, England@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxford District, England@virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?
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Kirk (@kirkknowles121) reported from Witney, England@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Nick Malden (@Malders) reported from Godstow, England@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Kim (@Neeknowsbest) reported from Didcot, England@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Miles Gomme (@MilesGomme) reported from Cumnor, England@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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Bex Allen (@travellingbex) reported from Oxfordshire, England@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tyke on a bike (@MelvinJCain) reported@virginmedia Can you tell me what is wrong with your tv service? I have a broken image as though there’s a thunder storm. I have seen on internet that others are experiencing the same thing in the Leeds area.
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martyn coombes (@martyncoombes72) reported@Jennababes @virginmedia There is an outage
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Philip McNeill (@philip_mcneill) reported41 minutes in customer service queue @virginmedia and still waiting. What’s happening?
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@virginmedia I look forward to the money off the bill for the issues.
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Moo (@mooeycatrooie) reported@JoshCF_ @HendrickD82 Yup this works, used to do it with Virgin media. My brother doesn't even live at my address but every 18 months we used to use each others names and just cancel and have the new contract start. You'll have to mail back your old modem but you just plug the new one in. We did 1/2
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Rebecca Halpern (@rebhalp) reported@rilf07 @Forcegayle @virginmedia Their TV system is down for the whole country, they’re working to fix it.
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John B (@JohnBar72896911) reported@virginmedia Apology not accepted. Its been over 3 hours now. Whats the update. Channel not available on every channel lol. Renewed for this service, what an idiot!
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Luda 🇬🇧🏴🇬🇧🏴 (@Luda_6550) reported@virginmedia I am in desperate need of help, my tv isn’t working properly, the phone line I been given tells me it’s not available. Once I got through giving it my account number it doesn’t recognise my account number. It’s turning into nightmare. Can you help
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Tony johnson (@pantherBigT) reported@virginmedia have you got tv problems again my tv is fooked up
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Chris Gill (@Chrisgill95) reported@virginmedia It's a joke. I sign into my account to check service... then tells me (from within my account) I don't have one. Sort it!