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Virgin Media outages and service status in Oxford, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Apr 20, 1:34 PM GMT+1.
  • 69% Internet (69%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)
  • 8% Phone (8%)

The latest reports from users having issues in Oxford come from postal codes OX4 , OX1 and OX3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Didcot, Witney, Begbroke, and Didcot.

CityProblem TypeReport Time
Oxford Internet 2 days ago
Didcot Internet 3 days ago
Oxford TV 7 days ago
Oxford Internet 14 days ago
Oxford Internet 15 days ago

Nearby cities with recent reports

Didcot

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @DailyMailUK #virginmedia such a bad service

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?

  • Amelia30549431
    Amelia (@Amelia30549431) reported from Abingdon, England

    @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

  • Olski
    Olie Bosley (@Olski) reported from Abingdon, England

    @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

  • DoughnutDoney
    Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

  • inmilla68
    Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!

  • inmilla68
    Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia All good since the fix 👍

  • IanAShepherd
    Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England

    So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

  • inmilla68
    Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia problems in OX2? No internet here

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    @virginmedia the system is down in OX5 again. Also how are we expected to report a fault on line if it’s down. This is unacceptable 2nd time in 2days. Will the £50 compensation you offered for the 1st now be increased. It’s NYE so Plse get it sorted.

  • Brimson1
    David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖

  • LydSmiz
    Lydia Smith (@LydSmiz) reported from Oxfordshire, England

    @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

  • JurassicGarden
    Char (@JurassicGarden) reported from Didcot, England

    The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mandychoccy
    Coffinsandme 击🦇🐀 (@mandychoccy) reported

    2. @virginmedia The app keeps saying intermittent signal please wait while we look into it. You can't book anyone or talk to anyone. Fed up with constant poor TV service.

  • WeeMrsF
    Nicky Forrester (@WeeMrsF) reported

    @virginmedia help please! How do we get your call centre to stop calling us every single day (since Feb, that’s not a joke) trying to get us to upgrade our TV & broadband package? We upgraded in Dec and are happy with our service but daily calls are really starting to grate!

  • StuPlaysXD
    Stu Plays XD 🎮 (@StuPlaysXD) reported

    @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

  • soapyrct
    Sean Pearson (@soapyrct) reported

    @mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.

  • sme30
    Stevie Leon 🌳 (@sme30) reported

    @lelly401 @virginmedia @NetflixUK No i had it separately. Then my virgin bill had a netflix subscription on it. I asked them to cancel as I hadn't taken netflix with them. Now my regular subscription has been downgraded to standard!!!

  • Lukeytoons
    Luke Hayes (@Lukeytoons) reported

    Why can't you cancel a contract with @virginmedia like you can a subscription service. I.e you select you want to cancel and from the contract end date you lose service. Keep being told i need to phone 30 days before #cancel #contract

  • DjmarkieT
    mancs boi (@DjmarkieT) reported

    @TheSun @DailyMirror @ManchesterEven why is no one reporting about the fact virgin media broadband and TV has been down since 2pm friday with no updates to customers an absolute joke! #virginmedia

  • Sep8001
    KP (@Sep8001) reported

    @virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you

  • Boss24785
    Boss (@Boss24785) reported

    No way that the internet is STILL down, it has been over 13 ******* hours virgin media wtf

  • KaitanKohli
    kaitan kohli (@KaitanKohli) reported

    @virginmedia I need a solution without spending hours on the phone with your excruciatingly bad CS.