Virgin Media outages and service status in Oxford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jun 11, 7:50 PM GMT+1.
- Internet (100%)
The latest reports from users having issues in Oxford come from postal codes OX3 , OX4 , OX1 and OX2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Internet | 2 days ago |
|
Abingdon
|
Internet | 4 days ago |
|
Didcot
|
Internet | 11 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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DJ Ryan James (@DJRyanJamesUK) reported from Oxfordshire, England@ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxford District, England@virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandI had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Wendy (@Wendywirdz) reported from Abingdon, England@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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Kirk (@kirkknowles121) reported from Witney, England@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Melisa Soto (@Melyclassy) reported from Oxfordshire, England@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Kim Marie Pike (@HollySquirrel) reported from Didcot, England@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
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CrankyGeek (@pepetideo) reported from Didcot, England@virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.
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Bex Allen (@travellingbex) reported from Oxfordshire, England@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Olie Bosley (@Olski) reported from Abingdon, England@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
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Char (@JurassicGarden) reported from Didcot, EnglandThe worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Bex Allen (@travellingbex) reported from Oxfordshire, England4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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John P J D (@johndoran21) reported from Oxfordshire, England@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
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Inmita Medina (@inmilla68) reported from Milton, England@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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antony coyne (@Ant78uk) reported@virginmedia sort your payment page out on the app and online will you I can never get past the bank approval part for the last few months
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Charmaine Rome (@eightieschick72) reported@virginmedia @epwhamilton @virginmedia Same issue here. Took 1 hour on the phone to Virgin to be told there’s an outage. No comment about it on your website. And no idea when it’s being fixed. Moved from BT 3 weeks ago for more reliable internet. Not impressed at all.
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JOKEREFC (@jokerefc) reported@gblondon1 @skytv @virginmedia Just wait ………. Customer service is the all time worst. Leaving was the best decision
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Yozgat (@futbolsayilari) reported@virginmedia @seccadelikbaby Not Gizëm, it is Gizem, she is a show-off, and dont fix her Internet, I dont think she is doing sth important with it. Cheers.
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Sean Pearson (@soapyrct) reported@gblondon1 @skytv @virginmedia I would rather have no Internet or TV than go with Virgin! Probably the worst company in the UK (and India) but hope you get no issues!
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rebecca ann jarvis (@rebeccaann1989) reportedHey @virginmedia any reason why your new update and the tv360 is unworkable and more confusing the help pages don't even answer my questions nor to they say what every single button on the remote do this needs fixing as soon as possible as before the update it was fine and worked
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Jambo (@The_real_Jambo_) reported@O2 @davehpayne O2 have went downhill since merging with virgin media, been a loyal customer of 02 for over 20 years but considering leaving when my contract is up.
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Dave (@evo5797) reported@virginmedia @JonStone101 Please don't act as if you don't know this is what happens @virginmedia. I was a customer for over 20 years and had to go through this charade every 18 months.
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Mark (@MarkAmiga) reported@gblondon1 @skytv @virginmedia No company seems to Reward Long Term Customers, its all "New Customer Deals" and forget those who have kept the company going, Both Sky/VM are the same in such respect Just have Roku Stick with Projector now, only sub to Amazon Prime now really, Got rid of Live TV years back
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Ania Sowinski (@AniaSowinski) reported@virginmedia @beckykeating97 No we can’t as you are refusing to acknowledge it’s an area issue. It all went down at the exact time an engineer was working on one house in the street. It’s now been 24hours with absolutely NO service