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Virgin Media outages and service status in Oxford, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Oxford, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 13, 8:49 PM GMT+1.
  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 11% E-mail (11%)
  • 11% Phone (11%)

The latest reports from users having issues in Oxford come from postal codes OX4 , OX3 and OX2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, and Kidlington.

CityProblem TypeReport Time
Oxford Internet 23 hours ago
Oxford Wi-fi 5 days ago
Oxford Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • kirkknowles121
    Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

  • Brimson1
    David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖

  • pepetideo
    CrankyGeek (@pepetideo) reported from Didcot, England

    @virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

  • movenicely
    movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

  • a1_nos
    A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

  • KatieFellows1
    Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?

  • wcbutcher
    Bill Butcher (@wcbutcher) reported from Kidlington, England

    Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

  • Wendywirdz
    Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

  • FedeFruinque
    F de Federico (@FedeFruinque) reported from Oxfordshire, England

    Does anyone is having issues with @virginmedia around #Oxford today???

  • IanAShepherd
    Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England

    So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

  • SuzanneG1996
    Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

  • Adamox2020
    Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

  • StuPCrook
    Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice

  • Oxfordwolf
    Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxford District, England

    @virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?

  • zahoor_sheraz
    Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

  • HilaryGurden
    Hilary Gurden (@HilaryGurden) reported from Abingdon, England

    @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDukeDusk
    Duke Dusk (@TheDukeDusk) reported

    Can virgin media fix their **** ts is kinda ridiculous

  • citizen_first25
    citizen_first (@citizen_first25) reported

    @virginmedia why have you got rid of Channel 150 that's TV does a price go down on my subscription ? As this is one of the channels, I watch every day very disappointed

  • DavidOw38948049
    David Owens (@DavidOw38948049) reported

    @virginmedia 2/2 They are fixed to my private property. Please confirm in writing your legal right to keep them here, and arrange removal within 28 days.” I look forward to a speedy reply to resolve this issue

  • smithco76
    Colin Smith (@smithco76) reported

    @MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads

  • N104AP
    Ellie Winters #VoteBinface (@N104AP) reported

    clearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing

  • CityVicks
    Vicky (@CityVicks) reported

    @jcbrough @virginmedia Honestly, why are they asking me to tell them if there are issues with their service?!

  • 2124Jim
    james mcgarry (@2124Jim) reported

    @virginmedia Outages do occur and that's understandable, what is beyond ridiculous is your customer service team. To tell people there's no outage showing when near enough a whole town is down is insulting.

  • Yolo123Rana
    CFC._AKHI😴 (@Yolo123Rana) reported

    @virginmedia Checked everything still not working

  • DrAmirHamid
    Dr Amir Hamid (@DrAmirHamid) reported

    @virginmedia 2nd time in a month there has been a disruption in broadband. Poor

  • keithdavidjones
    keith jones (@keithdavidjones) reported

    @virginmedia hi my internet service has been down since this morning tried getting in touch but no joy