Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 01/18/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Didcot, Abingdon, Oxfordshire, Woodstock, Kidlington and Witney.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomDidcot Internet
United KingdomAbingdon Wi-fi
United KingdomAbingdon Wi-fi
United KingdomAbingdon Wi-fi
United KingdomAbingdon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia It says no known issues but there plainly are as we have no internet

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia down in oxford again. Ox2 8pg

  • SuzanneG1996 Suzanne Gorham (@SuzanneG1996) reported from Oxfordshire, England

    @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡

  • Neeknowsbest Kim (@Neeknowsbest) reported from Didcot, England

    @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

  • inmilla68 Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!

  • ellejack1824 Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible

  • roxanneselby Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia problems in OX2? No internet here

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

  • KatieFellows1 Katharine Fellows (@KatieFellows1) reported from Oxfordshire, England

    @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

  • JurassicGarden Char (@JurassicGarden) reported from Didcot, England

    The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.

  • AmandaD00131015 Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

  • inmilla68 Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ibizaclubbinguk Ibiza Clubbing (@ibizaclubbinguk) reported

    A problem with @virginmedia broadband tonight caused us to call, their automated hotline offered a discount & all that was needed was for us to press 1... Why @itvMLshow?

  • rh_dave David Hill (@rh_dave) reported

    @virginmedia Been through customer service so many times. Today was at my wits end as they split my connection between 2g and 5g, then back again so I had to reset all my wifi devices 😡. Still not fixed. Waited for a new hub and was sent a plug? Hopefully this is now on it's way? If it helps

  • seanbydesign Sean Brannon (@seanbydesign) reported

    @virginmedia Hi. I have existing service. After complaining to you on twitter that I could not upgrade online, two weeks later there was a magic upgrade button. I clicked it and added another 100mps to my account. I was sent an email reference: WS7548233 that it was completed. Spdtest say no.

  • samanthamendes Samantha Mendes (@samanthamendes) reported

    @virginmedia wifi has been down since 4.30pm. Was told there’s work in the area and it would be intermittent but is fully down for hours. I need to work tomorrow, what do I do?

  • neil_219 neil (@neil_219) reported

    @virginmedia if your system goes down I think it would be advisable for your call centre staff not to blatantly lie to your customers when I'm told there is engineers working in my postcode I expect to see them when there is none at all it's a bit obvious you're lying to me again

  • IateabeeDj iateabee DJ (@IateabeeDj) reported

    @Srh9898 @virginmedia I’ve just phoned em today, broadband disconnecting every hour, cancelled after only using them 24 hours. Customer service is horrendous n all. You do right pal 👍🏻

  • tputnis Thor (@tputnis) reported

    @virginmedia Nope. The works were completed. Sounds like your construction team didn’t notify the pre-install team. I’m now having to call the construction team to find out what’s going on. This sort of thing shouldn’t be down to the customer to resolve.

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia Apart from saying sorry, can you genuinely do something to help customers ?

  • neaux_saint Phil (@neaux_saint) reported

    @virginmedia The complaint was regarding the inability to get through to any kind of customer service in a timely fashion to discuss pricing of tv/b’band package - which has now resulted in overpayment! 👎

  • Srh9898 Stuart 💛💙💛💙 (@Srh9898) reported

    @virginmedia And that is why I will be leaving, strange you could match it last year and matched for my mums that renewed 6 weeks ago but not mine, very poor customer relations.