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Virgin Media

Virgin Media outages and service status in Oxford, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • 57% Internet (57%)
  • 29% Wi-fi (29%)
  • 14% E-mail (14%)

The latest reports from users having issues in Oxford come from postal codes OX4 , OX1 , OX3 and OX2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, and Kidlington.

CityProblem TypeReport Time
Oxford Internet 9 days ago
Oxford Internet 10 days ago
Oxford Wi-fi 13 days ago
Oxford E-mail 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia problems in OX2? No internet here

  • RobOnABike
    Rob H&ynes (@RobOnABike) reported from Oxfordshire, England

    @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫

  • HeadingtonNews
    Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

  • Olski
    Olie Bosley (@Olski) reported from Abingdon, England

    @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

  • zahoor_sheraz
    Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • Fabiaburlesque
    Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • acikbasufuk
    bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • kirkknowles121
    Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

  • JurassicGarden
    Char (@JurassicGarden) reported from Didcot, England

    The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.

  • ajthesheepdocto
    Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)

  • DoughnutDoney
    Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

  • chrisdaleoxford
    Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England

    @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

  • BrianCobbold2
    Brian Cobbold (@BrianCobbold2) reported from Bicester, England

    @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

  • AmandaD00131015
    Amanda Davies (@AmandaD00131015) reported from Oxfordshire, England

    @virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman

  • thomas_ashby_
    Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England

    . @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.

  • Oxfordwolf
    Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • louie_elliott22
    Louie Ells (@louie_elliott22) reported

    @tizyfv @virginmedia They ain’t bad for me they just give me 150 ping on NaC and 130 on Middle East

  • cdavo25
    Chris Davis (@cdavo25) reported

    @virginmedia WORST Internet Provider iv ever had! Internet breaks takes nearly 2 weeks to fix it and within a week it broke again! And all you get back from customer care is no understanding and promises it will be fixed soon! Absolute joke of a company L

  • Jason29wctb
    jason (@Jason29wctb) reported

    Thanks to the VM staff on here for all the attempted help , found me first text on this broadband fault and it was January 2021 , disconnection next month off to get working internet ,VM needs to stop concentrating on speed and fix lack of quality @virginmedia

  • wfc2000uk
    pat (@wfc2000uk) reported

    @LutzSchueler @virginmedia we hade no broadband for 3 days or so no, my contract don’t run out till may, I need to cancel and get a more reliable service my with is terminal ill and , she needs the wi fi and the home service as matter for emergency’s,please could you help in this

  • sworrall36628
    Wozza (@sworrall36628) reported

    @virginmedia why is it that I have contacted you 3 times to swap out 2 my wired mini boxes to replace with 2 streaming boxes and I am still yet to receive an email confirming the change! Poor that I spent over 40 mins on chat last week (3rd time) rubbish CX!

  • FilerPlays
    Filer (@FilerPlays) reported

    @MachineGunLuk3y @virginmedia Majority’s of the ISP’s in my area run off the BT network so I’ve got fibre to the property with about 1GB down. I’ve had Virgin before and didn’t rate it, had issues similar to yourself as well mate.

  • KP_1886
    KP (@KP_1886) reported

    @virginmedia Your broadband outages are absolutely unforgivable. We’re paying good money for your internet only to be denied the ability to do our jobs because we have no WiFi. The fix date keeps changing. It’s not improving. Yet we’re still paying. What are you doing about this?

  • davidclbyrne
    David Byrne (@davidclbyrne) reported

    No work phone for 3 weeks, Over 20 calls to “Customer Service”, AI that doesn’t work, Technical support that doesn’t work, Incompetence at a level impossible to describe, And no call back since Monday. I’ve had same number for 32 years-until I went to @virginmedia

  • brettwill82
    Brett Williams (@brettwill82) reported

    @LFCTV why is your tv guide not working on virgin media ?

  • Croston2Croston
    🌈 Lily and Penny (@Croston2Croston) reported

    @Pugsie1960 @flyabout7 Honestly what is it with these people? If they're not hacking your X or FB account they're sending scam emails. When that doesn't work they phone and tell you they're Henry from Virgin Media and your Internet is down. To quote Jim Royle Henry my a**e xxx