Virgin Media

Virgin Media Outage Report in Oxford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Oxford come from postal codes OX4 and OX2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 02/10/2026 17:15

February 10: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot and Oxfordshire.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomAbingdon Total Blackout
United KingdomDidcot Wi-fi
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomDidcot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • shaun1968 shaun harley (@shaun1968) reported from Didcot, England

    @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues

  • zahoor_sheraz Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • kirkknowles121 Kirk (@kirkknowles121) reported from Witney, England

    @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

  • thomas_ashby_ Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England

    . @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • ajthesheepdocto Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JadeBassy Jade Bass 🧡 (@JadeBassy) reported

    @virginmedia can you answer this? I had 10 days 0 service and ur customer service have decided I still have to pay for a service I didn’t receive. This has happened NUMEROUS times! again don’t have WiFi this eve. trapped in a contract till jan. Great 👍🏻👍🏻👍🏻 what a joke!!!!!!

  • Emma97745369 Emma (@Emma97745369) reported

    @Colinbowden6 @virginmedia Cancelled here and will not pay their charges, 24 years and they treat you like this 🙁

  • gheppy82 Gordy Hepburn (@gheppy82) reported

    @virginmedia Hi, no known issues but this isn't correct. Myself and other households have same issues. Broadband drops out every 20 minutes or so. We've done all usual diagnostics

  • will_totheleft Will Jones (@will_totheleft) reported

    Hi @virginmedia! The biggest @Lionesses game of the first round kicks off in an hour. I pay you a good whack for TV and Broadband but it's all down at the moment. Will I be able to watch the game I'm very much looking forward to? I'm in London SE15...

  • NickGiles17 Nick Giles (@NickGiles17) reported

    @virginmedia Yep. You’ve been reporting problems all weekend but all supposed to be rectified now. They’re not. S031 postcode.

  • xLo11iP0Px °・𐐪֎𐑂 🅛σ11ιƤ0Ƥ 𐐪֎𐑂・. (@xLo11iP0Px) reported

    @virginmedia My Dad accidentally hit a thick black wire, while doing a bit of gardening ~ very shallow in the land. We now have a total outage of broadband, landline and TV. [I'm registered Severely Sight Impaired and rely on wifi for easy accessibility]

  • jamessy69 Jamessy (@jamessy69) reported

    @virginmedia once again my phone line is not working and I can't actually speak to anyone about it. Going on for about 5-6 weeks now.

  • illymus Illy Mus 💙 (@illymus) reported

    @virginmedia thanks Virgin Media, another loss of service and its saying it won't be fixed until 22.45 and going on past experience I won't hold my breath. It better be fixed by 7am when I have to log into work. And I bet you any money it will be fixed.....

  • KEVINLY01703141 KEVIN LYONS (@KEVINLY01703141) reported

    @dianebutler95 Diane,I am on the PC and have Virgin Media so far no problems, unfortunately not great at IT, sorry, if it was DNA or PCR then I am your man . But seriously hope you get it fixed, if not I will ask the IT chap in my place to-morrow

  • carriereichardt carrie reichardt (@carriereichardt) reported

    @virginmedia @DaveLGilmore Your worst - I couldn’t get a mortgage because you claimed I owed you money for a phone I never even had. Took 2 years to sort out.