Virgin Media

Virgin Media Outage Report in Oxford, England

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The latest reports from users having issues in Oxford come from postal codes OX3 and OX4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Oxford, England 12/23/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxfordshire, Woodstock, Oxford, Kidlington, Abingdon and Witney.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxfordshire Internet
United KingdomWoodstock Internet
United KingdomOxford Wi-fi
United KingdomOxford TV
United KingdomKidlington Internet
United KingdomAbingdon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • movenicely movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks

  • SmithRodwsmith1 Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫

  • andyamonty Andy Montgomery (@andyamonty) reported from Wantage, England

    @virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)

  • Amelia30549431 Amelia (@Amelia30549431) reported from Abingdon, England

    @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    Virgin Media down in at least part of central Headington. Engineer on his way, apparently

  • StuPCrook Stuart Crook (@StuPCrook) reported from Oxfordshire, England

    @virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now

  • chrisdaleoxford Chris Dale (@chrisdaleoxford) reported from Oxfordshire, England

    @vmbusinesshelp @vmbusiness @virginmedia A major fault apparently. They claim to be “working hard” to fix it. Shambles

  • diddywatts Chris Watts (@diddywatts) reported from Witney, England

    @virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt

  • movenicely movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia No problems so far today so fingers crossed

  • manwithfishhead Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia Thanks for your message and offer to go on this web chat. Just tried and your closed, so this doesn’t help either!! My friend who lives with us was the reason for getting Sky sports and his team Spurs are on BT sports and he can’t watch it!!

  • IanAShepherd Ian Shepherd (@IanAShepherd) reported from Oxfordshire, England

    So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.

  • johndoran21 John P J D (@johndoran21) reported from Oxfordshire, England

    @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I’ve just got home from work, after leaving home at 7.20 this morning so destined never to have the problem solved. Perhaps I should cancel my direct debit, that way I will have contact in no time!

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

  • mickthenorth Michael North (@mickthenorth) reported from Oxfordshire, England

    @virginmedia I haven’t tried again as it would be my 4th attempt & I’m a very busy person. I’d appreciate any help or advice.

  • Wendywirdz Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia Finally we did. Took 2 days of texting. Not the best service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GerardOReilly Gerard O'Reilly (@GerardOReilly) reported

    @virginmedia It seems better today, but I'm still annoyed that I didn't get any of the up to three WiFi boosters when I upgraded recently. I rang and spent ages on the phone then they said I had to go through an assessment to confirm I needed them!! Had no time then so still waiting to fix

  • cizzim Charlotte Lawrance (@cizzim) reported

    @virginmedia It’s saying there are no issues in the area. Only when I do a check on my broadband does it say it’s an intermittent local signal problem. Wifi has not worked at all now since yesterday.

  • JasonCDaniels Jason C Daniels (@JasonCDaniels) reported

    @KoitsuShima @BenNewbon @virginmedia Huh. I guess I always assumed Ben was in the USA. Bad me. So Ben, are you in the USA?

  • rachee_lou Rachel (@rachee_lou) reported

    I was with @SkyUK broadband for 5 years and never had an issue, now we've moved house I switched to @virginmedia and the WiFi drops at least monthly 😡

  • snorkfr0ken ✿ ☻ (@snorkfr0ken) reported

    @rossisacoolguy @virginmedia I switched to BT from EE in January, it took ages and had so many issues before it finally stopped working. Turns out they had me under two separate accounts: one where I was paying for nothing and another one connected to my flat that was cut off. Absolute joke.

  • LukeTrainPlanes LukeTrainPlanes (@LukeTrainPlanes) reported

    @virginmedia Any update? it seems im not the only person with this issue on the 360 box

  • williamwatp Wullie (@williamwatp) reported

    @virginmedia you lot want to take a look at yourselves!!! Switching me from virgin to o2 to take first direct debit on 30th?? Day before payday?? And, spelt details wrong creating credit reference problems?!! You are the problem!!!! Sort this out!!!!

  • RickSacrop Rick Sacrop. 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥋🎸🎹 🏉🇺🇦 (@RickSacrop) reported

    @shanghaiave It's scandalous. You can go online and get a subscription with the flash of a credit card. Try to cancel and they just frustrate the whole process. I started at 2.30 lunch time. At 11pm, having got no where they told me everyone had now gone home. Stay clear of @virginmedia

  • rachee_lou Rachel (@rachee_lou) reported

    @virginmedia hello can someone DM me I'm having recurring issues with my router, it drops the WiFi and when I restart it it works. It shouldn't be unstable. Please can you replace it?

  • Anubhav35580718 Anubhav Rana (@Anubhav35580718) reported

    @virginmedia Absolutely nothing, they keep on saying that we are looking into this, I will call to cancel the contract tomorrow, enough