Virgin Media outages and service status in Oxford, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Oxford, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 9, 8:57 AM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- E-mail (10%)
- Phone (10%)
The latest reports from users having issues in Oxford come from postal codes OX2 , OX4 and OX3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford
|
Wi-fi | 20 hours ago |
|
Oxford
|
Phone | 7 days ago |
|
Abingdon
|
Internet | 8 days ago |
|
Oxford
|
10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Stuart Crook (@StuPCrook) reported from Oxfordshire, England@virginmedia I’ve called them and got nowhere - it’s a simple request that should be a simple form - not an hour wait in the phone minimum. You don’t publish the number, it isn’t in the help screen and the chat function times out! #useless #poorcustomerservice
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Michelle Wolfenden (@ajthesheepdocto) reported from Grove, EnglandFrom @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Inmita Medina (@inmilla68) reported from Didcot, England@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandI had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Mark Crossley (@Hoopsjackal) reported from Wheatley, England@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Inmita Medina (@inmilla68) reported from Milton, England@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Kim Marie Pike (@HollySquirrel) reported from Didcot, England@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
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CrankyGeek (@pepetideo) reported from Begbroke, England@virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Amelia (@Amelia30549431) reported from Abingdon, England@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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A1NOS (@a1_nos) reported from Abingdon, England@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Rob H&ynes (@RobOnABike) reported from Oxfordshire, England@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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Roxanne Selby (@roxanneselby) reported from Oxfordshire, England@BisleyRocks @virginmedia Same here too - what is this **** today?
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Bex Allen (@travellingbex) reported from Oxfordshire, England@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Ian Shepherd (@IanAShepherd) reported from Oxfordshire, EnglandSo @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Cuddington (@cuddy271) reported@Ofcom I am told there is more strife coming down the line for @virginmedia they have a 360 tv box which customers hate becauseof its many problems and many want out .
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Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported@virginmedia why is this issue happening after 3 pm every day ? Now it is really annoying having your service drop out when we are on important work calls
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Liz Langfield (@liz_langfield) reported@ArturNadol7566 So Virgin Media has to pay a fine of £28m for the deliberate mistreatment of customers. But where does that money actually go? Certainly not to their customer-victims of their mistreatment. As always, fines paid by large corporations and companies NEVER benefit the victims.
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Diego Kruger (@livingdaylite) reported@Ofcom In other words @Ofcom are informing us about their systematic failings in curbing the systematic failings of criminal cartel that is "Virgin Media" who make BILLIONS by charging extortionate prices and providing s#!t service what a "regulator" you are @Ofcom 🤡
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Tigrus (@87BabaTigrus87) reported@virginmedia Booooooo you’re ****
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Kelly Kilner (@KellyKilner) reportedGood. This is the WORST telecoms company. I’m still reeling from the bad service i endured in Nov, Dec 2025. @virginmedia. I have said that I will write to Ofcom but tbh…I feel worn by them. There is a whole industry and profits based on BAD customer service.
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Andy (@andyosb) reported@Ofcom @virginmedia did exactly the same thing to me back in 2019! It was - and still is - the worst customer service experience of my life (and I'm now 65). I was just so relieved to escape them eventually. They're utter scum. Do yourself a favour & don't go anywhere near this company
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Rob Heneghan (@robheneghan) reported@virginmedia There is a known issue. But the time it’s getting fixed is changing every few hours. And not for the better. As a laying customer we need to know when it will be coming back on as right now I’m using my mobile data for myself and children
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Amy McManus (@BluemoonAmy) reported@virginmedia Had no broadband service since Tuesday evening. Service update showed fix yesterday by 16:07, then today at 16:07 and now tomorrow at 16:07. Totally unacceptable. When will this be sorted. M46.
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Minute Market (@Minutemarketio) reportedVirgin Media Gets Fined 🫰 Virgin Media was hit with a £28 million, or roughly $37 million, fine by UK regulator Ofcom for repeatedly making it harder for customers to cancel contracts between 2022 and 2024. That is not just a consumer-rights story. It is a warning for telecom and subscription businesses that “retention tricks” can become regulatory liabilities. In a market obsessed with recurring revenue, cancellation friction is now a legal risk.