Virgin Media outages and service status in Oxford, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Oxford come from postal codes OX4 , OX3 and OX1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Witney, Begbroke, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 20 hours ago |
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Internet | 2 days ago |
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6 days ago | |
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Phone | 8 days ago |
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Internet | 8 days ago |
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Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Bex Allen (@travellingbex) reported from Oxfordshire, England4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Jane Thomas (@JaneThomas33) reported from Oxfordshire, England@virginmedia site down again so no help function / ability to leave for 3 days ???
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Kirk (@kirkknowles121) reported from Witney, England@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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shaun harley (@shaun1968) reported from Didcot, England@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Lydia Smith (@LydSmiz) reported from Oxfordshire, England@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, EnglandThe whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Bill Butcher (@wcbutcher) reported from Kidlington, EnglandI had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Kirk (@kirkknowles121) reported from Witney, England@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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Headington News (@HeadingtonNews) reported from Oxfordshire, EnglandVirginMedia broadband down in central Headington
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Razvan Neacsu (@RNeacsu) reported from Didcot, England@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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David Brimson (@Brimson1) reported from Yarnton, England@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Michelle Wolfenden (@ajthesheepdocto) reported from Grove, EnglandFrom @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Nick Malden (@Malders) reported from Godstow, England@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Adam (@Adamox2020) reported from Oxfordshire, England@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jamie baxter (@jamieba41435150) reported@virginmedia is there issues in the sp9 area, as no Internet working?
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B o b W o o t t o n (@bobwootton) reported@virginmedia Did full reset on router which enabled me to talk to it via hardwired laptop. Tried entering modem mode again, having again, had to repeat escape procedure. Need help getting working modem mode…
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Emma Creasy (@CreasyEmma) reported@virginmedia Or get a manager to call me back to issue one as they can make call backs
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Scott Cassidy (@scottyjcass88) reported@virginmedia I just wanted to make sure it was logged and noted. Weather can be massive issues. Thank god it didn't happen on the weekend and the kids have no morning cartoons lol
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𝒯𝑒𝑒 🤍 (@_itsPrincessTee) reported@virginmedia THE WORST ******* INTERNET EVER. HOW MANY TIMES DO WE HAVE TO CALL UP AND CALL YOU ROUND FOR YOU TO KEEP ******* WITH IT???? Piece of **** company. Do not recommend. Many others agree with me.
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denny (@dennyytm) reported@virginmedia YOUR INTERNET HAS BAD UPLOAD SPEED AGAIN!
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Alan (@Alan94192460) reported@virginmedia Hi can’t seem to contact you any other way just had install yesterday but can’t connect Virgin connect app also the light on the hub stays yellow not white please help
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Reagan (@Reaganaa) reported@virginmedia literal worst WiFi signal I’ve ever experienced in my life I ONLY get WiFi when I’m right next to the box can’t use it in any other room????? What on earth???
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sneaker52 (@sneaker52) reported@virginmedia No just heard someone in the background and they hung up! I’m assuming there’s 14 day cooling off period. As currently you’ve installed something that doesn’t work. All I need apparently is the wi-fi pods but can’t get anyone to send. Please escalate as a complaint
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Sam Williams (@Will_I_Sam_89) reported@virginmedia then after multiple service issues, countless customer service embarrassments of disconnecting me. No notes made on my account or hardly any of my issues or actions on your behalf. Changes to my account without permission and then Alex tried to charge nearly £300 2/3