Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, and Kidlington.

City	Problem Type	Report Time
Oxford	Phone	5 days ago
Abingdon	Internet	6 days ago
Oxford	E-mail	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  Inmita Medina (@inmilla68) reported 1 minute ago from Milton, England

  @virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!

• 
  Jane Thomas (@JaneThomas33) reported 4 minutes ago from Oxfordshire, England

  @virginmedia site down again so no help function / ability to leave for 3 days ???

• 
  Miles Gomme (@MilesGomme) reported 9 minutes ago from Cumnor, England

  @virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!

• 
  Wendy (@Wendywirdz) reported 10 minutes ago from Abingdon, England

  @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

• 
  Kim Marie Pike (@HollySquirrel) reported 14 minutes ago from Didcot, England

  @virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.

• 
  Olie Bosley (@Olski) reported 14 minutes ago from Abingdon, England

  @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

• 
  Al (@AlistairNCox) reported 19 minutes ago from Crowmarsh Gifford, England

  @virginmedia do you know how much longer the internet will be down in OX10 8 ??

• 
  Amanda Davies (@AmandaD00131015) reported 21 minutes ago from Oxfordshire, England

  @virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman

• 
  John P J D (@johndoran21) reported 23 minutes ago from Oxfordshire, England

  @virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!

• 
  Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported 23 minutes ago from Oxfordshire, England

  @TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.

• 
  Rhodri Jones (@RhodriJ26331960) reported 25 minutes ago from Oxfordshire, England

  @virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ

• 
  Roxanne Selby (@roxanneselby) reported 31 minutes ago from Oxfordshire, England

  Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

• 
  Amanda Davies (@AmandaD00131015) reported 34 minutes ago from Oxfordshire, England

  @virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?

• 
  Bill Butcher (@wcbutcher) reported 46 minutes ago from Kidlington, England

  @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

• 
  Suzanne Gorham (@SuzanneG1996) reported 48 minutes ago from Oxfordshire, England

  Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

• 
  Kirk (@kirkknowles121) reported 49 minutes ago from Witney, England

  @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

• 
  Nick Malden (@Malders) reported 50 minutes ago from Godstow, England

  @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

• 
  Andy Montgomery (@andyamonty) reported 51 minutes ago from Wantage, England

  @virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.

• 
  CrankyGeek (@pepetideo) reported 54 minutes ago from Didcot, England

  @virginmedia Followed. procedure to switch broadband providers from virgin to Vodafone. Eng. Comes installs my service. Start paying Vodafone. 15 days later. Bill from virgin like nothing has changed Cal them... They say they didn't know I was moving. Say that I should not worry... They will fix it. 1.month after another full bill from virgin. 90.min on a call later they finaly agree they have ****** up and will return the money taken from me... In 45 DAYS!!!!!!! ABSOLUTELY infuriating that they can get away with this fuckery and abuse of their customers.

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 56 minutes ago from Oxfordshire, England

  Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MICHAEL (@WELSHDRAGON135) reported 3 minutes ago

  Hi @virginmedia I've recently re negotiated my contract for 24 months . Can you plz tell me why my broadband hub is a No 3 when apparently there's now a No 5 hub ? Which is was offered at a greater price by your "sales people" ?? Surely as a "valued customer" i should be upgraded

• 
  Mason Littlejohn (@wearetheselect) reported 8 minutes ago

  How virgin media buyers become Chad scalers > Change budgets every single day > Tinker with the ad account when everyone says set it and forget it > Obsess over account structure > Find the winning campaigns and double the budget > Wait 3-4 days, and if it holds, double it again > Watch the virgin media buyer win > Get called a virgin media buyer for it > Keep changing budgets every day anyway > Keep doubling winners and killing nothing on a single bad day > Watch the virgin media buyer win again

• 
  Paul Williams (@bushmills7d) reported 11 minutes ago

  @virginmedia another day with out service. That was nearly all day yesterday and so far 4 hours today. That’s three times this week so far. But I bet you’ll still take your money for no service

• 
  Conor Swifty (@ConorSwifty) reported 12 minutes ago

  @virginmedia I had a really bad experience with 1 of your colleagues called Clariss she was very & unhelpful with issues im expierencing she kept going quite on me for no reason/ raising her voice/ trying to take advantage of me by forcing me to sign a new contract for £154pm

• 
  Keivin Crane (@kcranebda) reported 13 minutes ago

  @virginmedia At you can see, attention to detail has been missed within this response. My name is spelled wrong. Why am I not surprised. I’ve contacted their customer service 4 times and even walked into stores. It is still not resolved. They should reach out to me. #not-impressed

• 
  K (@Khushal) reported 14 minutes ago

  @RizWanKenobi_ Everyone’s on OpenReach lines, but I was with Sky first & their setup alone took 6 weeks cos they’re too incompetent though service was okayish. Now with Virgin Media for 3 years and paying for 1 gig to get a 500 Mbps download speed. Complained repeatedly but nothing happens.

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 15 minutes ago

  @virginmedia Wrong. Insurers got slaughtered for this sort of behaviour and rightly so. I’m still paying a third more than the price you would offer a new customer. Case number is C-2906261078.

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 16 minutes ago

  @ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?

• 
  Lyn Prodger (she/her) (@Prodgey) reported 16 minutes ago

  @virginmedia Have sent countless direct messages. No response of resolution. Once again promised a call this morning that didn’t materialise so I had to call you and you’ve pushed the fix date back yet again.

• 
  Tweetledumb (@xueshang) reported 20 minutes ago

  @libertyglobal please ask @virginmedia why they sent me a replacement TV box without any remote to control it. (Finally they say will send one to reach me "in 5 business days" while I keep paying for the service throughout this time!) #virginmedia