Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Kidlington, and Abingdon.

City	Problem Type	Report Time
Oxford	E-mail	1 day ago
Oxford	Total Blackout	2 days ago
Kidlington	Internet	3 days ago
Oxford	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  Inmita Medina (@inmilla68) reported 3 minutes ago from Milton, England

  @virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!

• 
  Katharine Fellows (@KatieFellows1) reported 5 minutes ago from Oxfordshire, England

  @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

• 
  Amanda Davies (@AmandaD00131015) reported 6 minutes ago from Oxfordshire, England

  @virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build

• 
  Rodney Smith (@SmithRodwsmith1) reported 9 minutes ago from Cumnor, England

  @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

• 
  Bill Butcher (@wcbutcher) reported 12 minutes ago from Kidlington, England

  @virginmedia what’s going on? Been without internet in OX5 area since yesterday afternoon. Trying to work from home. These are difficult times as it is without this issue.

• 
  CrankyGeek (@pepetideo) reported 12 minutes ago from Oxford, England

  You only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.

• 
  Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported 16 minutes ago from Oxfordshire, England

  Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

• 
  Wendy (@Wendywirdz) reported 18 minutes ago from Abingdon, England

  @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

• 
  Amanda Davies (@AmandaD00131015) reported 22 minutes ago from Oxfordshire, England

  @virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered

• 
  Kirk (@kirkknowles121) reported 23 minutes ago from Witney, England

  @virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.

• 
  Betty Jo Workman (@bettyjo62) reported 32 minutes ago from Abingdon, England

  @DailyMailUK #virginmedia such a bad service

• 
  Jane Thomas (@JaneThomas33) reported 34 minutes ago from Oxfordshire, England

  @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

• 
  Stuart Crook (@StuPCrook) reported 34 minutes ago from Oxfordshire, England

  @virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now

• 
  Rodney Smith (@SmithRodwsmith1) reported 35 minutes ago from Cumnor, England

  @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

• 
  Char (@JurassicGarden) reported 37 minutes ago from Didcot, England

  The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.

• 
  shaun harley (@shaun1968) reported 44 minutes ago from Didcot, England

  @virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help

• 
  Andy Montgomery (@andyamonty) reported 44 minutes ago from Wantage, England

  @virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.

• 
  Andrew Daly (@ellejack1824) reported 50 minutes ago from Oxfordshire, England

  @virginmedia All good since the fix 👍

• 
  Andrew Daly (@ellejack1824) reported 52 minutes ago from Oxfordshire, England

  @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

• 
  Doughnut Doney (@DoughnutDoney) reported 54 minutes ago from Benson, England

  @virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobby Bucks (@b0bbybux) reported 6 minutes ago

  @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

• 
  Irate_Jobbie (@Irate_Jobbie) reported 9 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  Rach A (@Rach_EL_1982) reported 11 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Jenny Do Nascimento (@jdonascimento) reported 12 minutes ago

  @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS

• 
  Trevor Ellis-Jones (@TrevtheDJ) reported 13 minutes ago

  @virginmedia are there issues in london Se23 (area 21) ? Nothing working

• 
  Colin (@Colinmc7t) reported 13 minutes ago

  @virginmedia Yeah yeah yeah absolutely useless service

• 
  DC (@dc250705) reported 15 minutes ago

  @virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 17 minutes ago

  @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 18 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Ian Kill (@IanKillip) reported 19 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.