Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, and Kidlington.

City	Problem Type	Report Time
Oxford	Phone	6 days ago
Abingdon	Internet	7 days ago
Oxford	E-mail	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  CrankyGeek (@pepetideo) reported 15 minutes ago from Begbroke, England

  @virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that

• 
  Melisa Soto (@Melyclassy) reported 16 minutes ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  Al (@AlistairNCox) reported 17 minutes ago from Crowmarsh Gifford, England

  @virginmedia do you know how much longer the internet will be down in OX10 8 ??

• 
  Mark Crossley (@Hoopsjackal) reported 18 minutes ago from Wheatley, England

  @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

• 
  Desi (@missdrivanova) reported 20 minutes ago from Oxfordshire, England

  Hey @virginmedia - I have no WiFi at all since about 7pm last night (OX2). Any idea what the issue is and when it will be resolved? Thanks!

• 
  Char (@JurassicGarden) reported 31 minutes ago from Didcot, England

  The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.

• 
  Andrew Daly (@ellejack1824) reported 31 minutes ago from Oxfordshire, England

  @virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !

• 
  Michelle Wolfenden (@ajthesheepdocto) reported 34 minutes ago from Grove, England

  From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues

• 
  Inmita La **** Peora de Offo (@inmilla68) reported 37 minutes ago from Didcot, England

  @virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.

• 
  Kim (@Neeknowsbest) reported 42 minutes ago from Didcot, England

  @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

• 
  Roxanne Selby (@roxanneselby) reported 42 minutes ago from Oxfordshire, England

  @virginmedia problems in OX2? No internet here

• 
  Betty Jo Workman (@bettyjo62) reported 43 minutes ago from Abingdon, England

  @DailyMailUK #virginmedia such a bad service

• 
  Stuart Crook (@StuPCrook) reported 43 minutes ago from Oxfordshire, England

  @virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now

• 
  Manwithfishhead (@manwithfishhead) reported 47 minutes ago from Abingdon, England

  @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

• 
  Bill Butcher (@wcbutcher) reported 47 minutes ago from Kidlington, England

  @Ofcom you need to take a serious look at @virginmedia their broadband and tv goes down for hours on a regular basis

• 
  Roxanne Selby (@roxanneselby) reported 53 minutes ago from Oxfordshire, England

  @Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.

• 
  Jane Thomas (@JaneThomas33) reported 53 minutes ago from Oxfordshire, England

  @virginmedia site down again so no help function / ability to leave for 3 days ???

• 
  Rob H&ynes (@RobOnABike) reported 56 minutes ago from Oxfordshire, England

  @CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.

• 
  Amelia (@Amelia30549431) reported 59 minutes ago from Abingdon, England

  @LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though

• 
  Suzanne Gorham (@SuzanneG1996) reported 1 hour ago from Oxfordshire, England

  @virginmedia broadband been down all day, tried everything to restit with no avail, its making working from home abslotuly impossible! Service checker online says no known faults in our area?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Newton (@chrisnewts) reported 7 minutes ago

  @virginmedia please help. I’m trying to reduce my mums package. She has Alzheimer’s disease. All she needs is a basic internet and phone . No tv. No Netflix. No TNT. For some reason every time I am offered a deal including all the things I do not need. Her bill is due to double

• 
  Liam (@kestrel89B) reported 8 minutes ago

  @itvnews To be honest it is so difficult to speak to a human at @virginmedia I'm not surprised anyone could cancel their contracts. #virginmedia

• 
  Autistic Pumpkin (@Miss_Pumpkin666) reported 12 minutes ago

  @virginmedia my wifi is incredibly slow. I tried to do a test via your app, but it couldn’t load the page to perform the test, so now im just stuck. Can’t play Ps5 because the internet is too slow to stream games, can’t even watch reels on facebook as it’s buffering every 5 secs

• 
  Conor Swifty (@ConorSwifty) reported 12 minutes ago

  @virginmedia Hello Virgin I spoke to a really rude colleague of yours called Clarissa which I phoned up again & spoke to a really nice chap to do a complaint by how she talks & wants people to sign up to a £154pm contract as she didn't care about helping at all and kept going quite

• 
  Tony McDonough (@tonymc39) reported 13 minutes ago

  Pleased to see this - @virginmedia is a horrible company to deal with

• 
  Belfast Books (@BelfastBooks) reported 23 minutes ago

  @TrevorM63275988 Having dealt with Virgin Media on behalf of clients for more than 20 years, I can say their customer service has changed dramatically. They now appear to rely heavily on contact deflection, a practice where customers are repeatedly directed towards web chat, FAQs and automated systems instead of being able to speak to a human adviser. While contact deflection is intended to reduce support costs, my experience is that it has reached the point where accessing a person has become unnecessarily difficult. I'll I'll be raising it with Ofcom under the complaint they have against them.

• 
  El LOBO (@MrPigdenLOBO) reported 26 minutes ago

  @huckleberrydan @virginmedia Helllllloooooo, this is virgin media, if I could just have your bank account detailssssss, we can sort this right away. Do they have chat support? BT are brilliant for it.

• 
  i (@nooneugly) reported 29 minutes ago

  Omg I have to watch the rugby on virgin media player? It’s like watching is 420p wtf is this man

• 
  Reb (@UserrReb) reported 30 minutes ago

  Ofcom has ordered #VirginMedia to check that every affected customer who complained has received the compensation or other remedies to which they may be entitled within the next six months. A disgusting company that no-one should touch.

• 
  Penny Maltby (@penpen1) reported 32 minutes ago

  @virginmedia why is your WiFi down in the ex8 area?