Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, Oxfordshire, Woodstock, Kidlington and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Abingdon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@Morroww__) reported
@Clutchh_ @TalkTalk All WiFi providers are the same I find mate, im with virgin media and thankfully never really have issues that I’ve to ring them maybe like once a year
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paulab
(@paulanjosh) reported
@virginmedia I use that and it says the upstairs has good coverage, but if my one son is on the computer I cant watch any thing on the firestick as it keeps cutting off and the same the other way round . My phone gets very poor coverage upstairs too
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wizo
(@lizwilliams19) reported
@virginmedia Well do you really mean that as no matter how hard I try to get you to fix the problem you just don’t ? I don’t want to have a public Twitter spat but I’m driven to it
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Chloe Hague
(@chloehague89) reported
@virginmedia Well no help is being offered yet
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wizo
(@lizwilliams19) reported
@virginmedia Complaint raised although operative couldn’t see it and because they are saying there isn’t an outage they can’t tell me when it will be fixed…can you see why I am so frustrated? We both work from home pay for the top package and refuse to jump through self diagnosis anymore
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AshleeLouise
(@ashlee_carlile) reported
@virginmedia I have had issues with all departments! Being on this phone for 2.5hrs to be hung up on. Have raised multiple complainant and still get asked “have u reset” . It’s disgusting customer service. I shouldn’t be paying for a service I’m not getting.
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia outage in TF area. Internet has been down since 11am? Estimated fix time is 3pm? How are we supposed to work from home?! I hope you will be giving compensation for this.
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Jackie
(@HeresJDW) reported
@virginmedia why is my Internet connection getting worse? I've done nothing different but can now barely work from home, even my work IT dept are monitoring my very poor connections as I am losing hours of work each week! #notgoodenoughVirgin
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Bex™️ 🌈🔞🏴 #BringWynonnaHome
(@EarperBex) reported
For the love of everything unholy, why is your internet so fvcking shite @virginmedia?! IT’S NOT WORKING, AGAIN! I’m sick of this. I’m going to cancel your stupid, overpriced and unreliable internet.
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FluffyDug
(@FluffyDugg) reported
@virginmedia @coopuk please note, last week I requested confirmation on if you are going to continue to advertise on GBNews. I have not received this confirmation. If I get no response before the end of this week, I will move/cancel my accounts with you.