Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, Kidlington and Launton.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Internet | |
| Abingdon |
Internet | |
| Oxford |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
Internet | |
| Kidlington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@scottm1989) reported
@virginmedia Hi MH, I have spoken to someone over the phone twice now and both times have left me feeling like I’m knocking my head against a brick wall. A 3 week wait to get an engineer out for a simple fix doesn’t bode well. Could this be brought forward? I read you have 24/7 engineers……
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Raggycat Rattyman - 🐭🐱
(@Ragdollcatman) reported
@virginmedia I didn't say marketing emails. I said spam. Getting fed up with it. Getting crap pretending to be from all sorts of businesses trying to get me to log in to their fake websites to phish my details. You people need to do some filtering at YOUR end!
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John
(@johnnyhammer5) reported
@virginmedia I’ve just emailed back your useless complaint team, 3rd formal reply and they are still referring to me with by mothers name. My email services 2 different Virgin accounts, I can’t log on to see recent stuff - crap. I am STILL missing a mimi-box from you. It’s been shockingly bad
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Stewart Daniels
(@Editmonster) reported
@virginmedia No one from the Network has contacted me , they were last here two weeks ago and got no idea what is happening, no one has contacted me with any updates
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Abigail
(@abz_mercy98) reported
@virginmedia 2 months is a bit ridiculous if you ask me and the fact that no one has really been helpful on the phone doesn’t help either. Why would someone want to take out a plan with virgin if they can’t even get 1mbps of upload speed when they need it!
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Hilda
(@Hillygoat1) reported
@virginmedia I have no issue with 30 days notice period even though I’ve been out of contract for over a year. It’s why the system doesn’t issue a bill as per the dates as opposed to leaving the onus on the ex customer to be out of pocket especially during a time of financial crisis
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Dan
(@DanielKennett77) reported
@virginmedia So basically pay more to you per month to solve a problem that I should have? Will this stop me having to reset the box? I don’t see why I should have to pay more money to @virginmedia it’s been a disaster from day one when you never installed at the selected day. Not happy.
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Hilda
(@Hillygoat1) reported
@virginmedia why can I not just pay the 11 days that are outside of the termination date? Told had to pay the full month and would take up to 45 days to have difference refunded. This is poor customer service
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Abigail
(@abz_mercy98) reported
@virginmedia He’s called many times and just gets pushed about to different people or they just tell him it’s an issue in the area and it will be fixed soon. First it was the 23rd December now the beginning of January. The customer service hasn’t been good and he keeps getting disregarded.
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Dennis the Menace
(@Denn1sMenac3) reported
@virginmedia Start by not providing an utterly horrendous service