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Virgin Media

Virgin Media outages and service status in Oxford, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Oxford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 23, 11:00 AM GMT+1.
  • 71% Internet (71%)
  • 19% TV (19%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Oxford come from postal codes OX4 , OX3 and OX1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Kidlington, Didcot, and Witney.

CityProblem TypeReport Time
Oxford Internet 4 days ago
Oxford Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

  • acikbasufuk
    bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • Oxfordwolf
    Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.

  • andyamonty
    Andy Montgomery (@andyamonty) reported from Wantage, England

    @virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.

  • MilesGomme
    Miles Gomme (@MilesGomme) reported from Cumnor, England

    @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

  • zahoor_sheraz
    Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

  • a1_nos
    A1NOS (@a1_nos) reported from Abingdon, England

    @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.

  • inmilla68
    Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?

  • Oxfordwolf
    Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

  • Wendywirdz
    Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    @virginmedia It says no known issues but there plainly are as we have no internet

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

  • Malders
    Nick Malden (@Malders) reported from Godstow, England

    @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

  • macer_amber
    Amber 🖤 (@macer_amber) reported from North Leigh, England

    @virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday

  • Brimson1
    David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • movenicely
    movenicely (@movenicely) reported from Oxfordshire, England

    @virginmedia No problems so far today so fingers crossed

  • roxanneselby
    Roxanne Selby (@roxanneselby) reported from Oxfordshire, England

    Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia

  • ellejack1824
    Andrew Daly (@ellejack1824) reported from Oxfordshire, England

    @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KILAGRIM
    KILAGRIM (@KILAGRIM) reported

    @virginmedia Have been having issues with broadband and TV I have sent you a DM No reply as yet

  • Djfoldy69
    🎭🏴󠁧󠁢󠁷󠁬󠁳󠁿not-so essential worker (@Djfoldy69) reported

    @Grahamthecabbie @virginmedia Been off since yesterday. Box stuck at 33% on start up. And no fix due till the 29th!

  • theblackstrat
    swingeymart (@theblackstrat) reported

    @virginmedia We are getting less and less channels for more money some of them in fact a lot are really awful junk

  • mozrover
    Andrew Morrison (@mozrover) reported

    @virginmedia broadband is down again in the BB5 area,when is this going to get sorted

  • katie4249
    Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported

    @virginmedia My broadband went down at 11.30am . My hub is now flashing yellow and no access to TV.

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported

    @virginmedia For the last 72 hours the internet goes down around 930 and comes back up in the evening. What is going on? I have sent a DM and not getting a response

  • theRealNickle
    Time for change (@theRealNickle) reported

    @virginmedia Failure to keep promises and agreements made to resolve issues. Wrong phone number, no Netflix and a request to return equipment I'm still paying for.

  • iscpst
    Paul “2 jabs” Thomas (@iscpst) reported

    @virginmedia Thank you for the update. I am not questioning the fix time as I appreciate these issues are complex. My point is the sending of an SMS message stating the issue is fixed, but then receiving a further message stating it is still being worked on.

  • UFinlay33392
    Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported

    @virginmedia Oh please - your service went down and you Know it. IT was on your service status - please stop giving us this reset your router BS.

  • Cheryl_x
    Cheryl Mckenzie (@Cheryl_x) reported

    @O2 please for the love of god why can I not sign in to my o2 account?! Everytime I try it says about a virgin media thing and then says sorry we can’t display that page right now 🙄