Virgin Media Outage Report in Oxford, England
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The latest reports from users having issues in Oxford come from postal codes OX3 and OX4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oxford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oxford, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Oxfordshire, Woodstock, Kidlington, Abingdon and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
TV | |
| Oxfordshire |
Internet | |
| Woodstock |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
TV | |
| Kidlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oxford, England
Latest outage, problems and issue reports in Oxford and nearby locations:
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia @libertyglobal I refuse to ring again at a charge to myself, I was told a member of yr complaints team would call me. Your customer service is absolutely terrible
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia problems in OX2? No internet here
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
Hi @virginmedia are there problems with broadband/wifi in Oxford- can’t get anything to work...
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia It says no known issues but there plainly are as we have no internet
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Rubbish customer service all round from virgin media. I will be taking this to the ombudsman
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia broadband down in oxford. Looks like this is a national issue. When will it be fixed ?
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Katharine Fellows
(@KatieFellows1) reported
from
Oxfordshire, England
@virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Still not had the courtesy of a phone call 30 days after making 2 complaints. I would NEVER EVER recommend @virginmedia @libertyglobal. I had a box fitted to my house without my permission & hadn’t ordered
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
Dear @virginmedia, our Internet stopped working at 4:50 this evening. Right before my 5pm work video call. Now I cant turn my @HiveHomeUK lights on because your service is still down. Get it sorted would you please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Kearsley
(@adamkearsley) reported
@virginmedia tried to cancel my contract multiple times for the past 3 weeks. Tried calls and WhatsApp, either hung up on me or went round in circles with no confirmation of cancellation and no response from anyone. Is there an ombudsman I can complain to?
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Nomad Berserka
(@NomadBerserka) reported
Seriously @virginmedia why cant you just say "We dont know how to fix it!"? Adding another 24 hours without service. Stop lying on your status check. Your £8 per day auto compo doesnt cover the 13 days of lost revenue and then the delays you're causing on my other work.
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Adam Southall
(@FluffiestOtaku) reported
@Abstruse @JimSterling @virginmedia I've been told by Frontier that we would have broadband service in our area soon...that was 12 years ago (even got flyers in the mail) ...still waiting for any ISPs to come to my area...the only one that is close, won't expand to me, so I'm stuck using 4Glte for now.
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Miss Robson
(@MiaRobson7) reported
@virginmedia I have just called them and once again was put through to about 2 different people who could not help. I was then put through to Niko from pre installation team who was extremely unhelpful. Can a manager call me?
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Norry Leonard
(@MrL24601) reported
@Ofcom Ooohhhh @Ofcom I had a complaint, they closed it without asking me if was satisfied. It is now reopen but we shall see how @virginmedia do in the next week.
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Alex England
(@AlexEnglandFilm) reported
@virginmedia I was sent 5/6 links to a website whose URL was made up of random letters and numbers - it certainly didn't come across as reputable. I've had to verify my identity on many occasions in the past, and I've never been asked to provide banking details. That is a big red flag.
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Tash Rosehill
(@tashkahn) reported
@virginmedia Installation moved twice no internet and wfh. On hold for 3 hours and kept getting cut off. Totally disgusting service.
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Ian Greaves
(@GreavesIan) reported
@virginmedia Hi there appears to be no way of getting help on resetting a password on an old email account if you don't have a Virgin account number. It's an ntl inbox. What do you suggest?
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Afy
(@Itsafysel) reported
@virginmedia your customer service is trash, it really shouldn’t be difficult to cancel my contract because I moved from my former apartment
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LFCandPROUD
(@benno86222551) reported
@O2 Did you even read my tweet & problem? What’s the point of giving me links to lengthy web pages that I can’t access? It’s taking minutes to send single tweets alone. Just forget it you & you’re service are as much use as as chocolate teapot, contract is up soon ##O2 #virginmedia