Virgin Media outages and service status in Oxford, England

Problems in the last 24 hours in Oxford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Oxford, England

The most recent Virgin Media outage reports came from the following cities: Didcot, Oxford, Abingdon, and Kidlington.

City	Problem Type	Report Time
Didcot	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Oxford, England

Latest outage, problems and issue reports in Oxford and nearby locations:

• 
  CrankyGeek (@pepetideo) reported 3 minutes ago from Oxford, England

  @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

• 
  Razvan Neacsu (@RNeacsu) reported 10 minutes ago from Didcot, England

  @virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.

• 
  Kirk (@kirkknowles121) reported 14 minutes ago from Witney, England

  @virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia

• 
  Andrew Daly (@ellejack1824) reported 18 minutes ago from Oxfordshire, England

  @virginmedia WiFi down all day in Oxford - any idea on a time to fix ?

• 
  Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported 18 minutes ago from Oxfordshire, England

  @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

• 
  Suzanne Gorham (@SuzanneG1996) reported 19 minutes ago from Oxfordshire, England

  Anyone in the #Oxford area having serious issues with @virginmedia WiFi today? Ended up having to result to hot Spot from my phone to try and get work done. 😣

• 
  Nick Malden (@Malders) reported 20 minutes ago from Godstow, England

  @virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.

• 
  Inmita Medina (@inmilla68) reported 22 minutes ago from Didcot, England

  @virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!

• 
  David Brimson (@Brimson1) reported 23 minutes ago from Yarnton, England

  @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

• 
  Nick Malden (@Malders) reported 25 minutes ago from Godstow, England

  @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

• 
  Roxanne Selby (@roxanneselby) reported 28 minutes ago from Oxfordshire, England

  @virginmedia It says no known issues but there plainly are as we have no internet

• 
  bannedbird (@acikbasufuk) reported 28 minutes ago from Cumnor, England

  @virginmedia the worse customer service and layer I never ever buy their services again

• 
  Melisa Soto (@Melyclassy) reported 28 minutes ago from Oxfordshire, England

  @sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain

• 
  A1NOS (@a1_nos) reported 32 minutes ago from Abingdon, England

  @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

• 
  Rodney Smith (@SmithRodwsmith1) reported 37 minutes ago from Cumnor, England

  @virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer

• 
  Katharine Fellows (@KatieFellows1) reported 41 minutes ago from Oxfordshire, England

  @virginmedia Yep just checked our postcode and an issue has been flagged- hoping resolved soon!

• 
  Andy Montgomery (@andyamonty) reported 41 minutes ago from Wantage, England

  @virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.

• 
  Kim Marie Pike (@HollySquirrel) reported 43 minutes ago from Didcot, England

  @virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.

• 
  Mark Crossley (@Hoopsjackal) reported 46 minutes ago from Wheatley, England

  @virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently

• 
  Bill Butcher (@wcbutcher) reported 54 minutes ago from Kidlington, England

  Why does @virginmedia keep going down in the OX5 area. This is the 4th time since Christmas. Furthermore you can’t get through to anyone to discuss it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported 5 minutes ago

  @ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.

• 
  Andy Golds (@andyg81) reported 7 minutes ago

  @virginmedia yet another broadband fault in de7 area ! Utter joke ….. time to cancel everything and move away after 20 years of being a customer

• 
  Sunny Singh (@sunnysenguk) reported 10 minutes ago

  @virginmedia just spent a hour with 2 advisors who have made me feel like disconnection is the best option with VM, I have raised a complaint but I don’t feel confident that it will come to a resolution after my experience. Shame to end my contract after 15 years as a customer 🤬

• 
  stelz✨🇬🇭 (@stelz_o) reported 14 minutes ago

  @virginmedia your days are actually numbered,how can it be a week of Terrible Wi-Fi

• 
  bee (@beesportsresort) reported 14 minutes ago

  I think Virgin Media should compensate me for my wifi being down during the Fortnite Community Event

• 
  Dr. William Weir (@WilliamWeirFun) reported 17 minutes ago

  @virginmedia I don’t need your reminder, know my bill is overdue. It’s not with the want of my me not trying to pay it mind. I’ve been trying to sign in to PAY the bill for days but due to your insane stupid link up with O2 I can’t.

• 
  cari_lou (@swlondonraised) reported 17 minutes ago

  @virginmedia Is the WiFi down in Tw7 area. Why ? And how long will it be to get sorted. My son has an online exam today 😡

• 
  Mad Cyril (@salford_red_ste) reported 20 minutes ago

  @virginmedia It’s ok I think the messages have stopped now the office is closed. One of the worst experiences ever and I won’t use the WhatsApp messaging again as it obviously isn’t fit for purpose

• 
  Tam (@Tamd536) reported 24 minutes ago

  attend later in order to connect the fibre optic cable. No engineer attended and today we have had to contact virgin media 3 times by telephone to find out what is happening.Despite being told earlier in the day the issue was being escalated and we would receive an update

• 
  Poli 🤌 (@CryptoPoli) reported 25 minutes ago

  @richardbranson your company has THE WORST customer service ever! Total loss of internet for nearly 1 month, multiple missed engineer appointments, incorrect information, multiple escalations and I still have no idea when it'll be resolved! @virginmedia Absolutely the worst!!