Virgin Media Outage Report in Godstow, Oxfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Godstow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Godstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Godstow, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot, Oxfordshire and Chipping Norton.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
TV | |
| Oxford |
||
| Oxford |
Internet | |
| Abingdon |
TV | |
| Oxford |
Total Blackout | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Godstow, England
Latest outage, problems and issue reports in Godstow and nearby locations:
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Then why did the call handler say 48 hours.? 28 days is unacceptable & no one has contacted me to find out details, so how can they resolve my issue?!?
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Amanda Davies
(@AmandaD00131015) reported
from
Oxfordshire, England
@virginmedia Yes I have logged a complaint and have 2 reference numbers. No my house is 25 years old, not a new build
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ed
(@OnFootJesmond) reported
@virginmedia Well, I *THINK* that's it, but once again I feel like your customer services operators are talking a different language - it's very hard to clarify if both parties are talking about the same thing.
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Chris Rainbow
(@wobniar7) reported
@virginmedia We have to reboot the hub every day, that's the issue. Internet is not stable.
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Sumayya Usmani
(@SumayyaUsmani) reported
@virginmedia please don’t insult me by asking me to reboot the modem. Our wifi service is horrific. Horrific. GET IT SORTED VIRGIN.
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Wellsie
(@Tweeter_Of_Two) reported
@virginmedia Been let down for the FOURTH TIME by your company. Two V360 boxes were meant to come today and guess what we got... ONE AND TWO BLOODY REMOTES! If we don't recieve our call back today at 1pm, that's it i'm done. #sky #liars #shamefullselling
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Chelsey
(@DigitalDoodler) reported
@virginmedia @Liisha11 Ditto. I even had one call handler admit they didn't know how to help so my best bet was to put the phone down and dial again!
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Darren Richardson
(@Oilyduck65) reported
@virginmedia Hi, I am not using virgin mobile. I tried last night via phone and online auto chat. Both waiting times were stupid and I’d wasted to much time trying to fix the poor WiFi.
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Allan Wild
(@Allanwild) reported
Virgin media internet is terrible is off more than it’s on
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James Turner
(@JamesTu33) reported
@virginmedia It’s a joke i have to take it that far as you are fully aware of my complaint and as a service provider you have the responsibility to deal with complaints and shoddy workmanship your company produces instead of ignoring people to deter them
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Stefan Novak
(@StefanNovak96) reported
@virginmedia Yeah, it doesn't show anything. It didn't show anything at the start of December when the problems started happening, I called you up and got told that there was indeed works in the area. Ever since, I go from 350mbps to 20 randomly.
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Derek Murphy
(@dekmurphy) reported
@virginmedia It's wired. It's a broadband issue. The upstream modulation channels are sitting at 16qam on all 4 when they should be at 64. It's a noise issue on the line that needs an engineer to fix but as always it's impossible to get someone to fix it! Allegedly a problem in the area!