Virgin Media Outage Report in Godstow, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Godstow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Godstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 02: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Godstow, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Total Blackout | |
| Oxford |
||
| Oxford |
Phone | |
| Oxford |
Internet | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Godstow, England
Latest outage, problems and issue reports in Godstow and nearby locations:
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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PDog
(@P1perdog) reported
from
Chipping Norton, England
@virginmedia After a 40min phone call and 3 advisors I have been told the only way to retrieve my new customer benefit was through the webchat on your website. This has not been working all day! Please can someone contact me to resolve
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
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Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Brian Cobbold
(@BrianCobbold2) reported
from
Bicester, England
@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FΞRπλN-D0
(@tweet1luv) reported
@virginmedia having slow internet speeds, London N4. Everywhere says it’s ok, site and tests but I’m only getting 30mb instead of 200mb... who can I talk to?
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Jtay247
(@Jtay247) reported
@virginmedia we have had intermittent internet for 2 days. Yesterday half of the WiFi configuration was wiped off my router so half of my devices wouldn’t connect. I can get through to your support on the phone. What’s going on?
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Gem💋
(@gempopmoo) reported
Virgin media are the worst!!! 🤬🤬🤬🤬🤬
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Gerry Connolly
(@goonergerry) reported
Customer for 20 years with tv/broadband/phone package/sky sports etc. I have never been offered a contract new customers are which is £60 cheaper per month than my package. Wifi issues for months and prices increasing next month. #timetoswitch #virginmedia #poorcustomerservice
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Craig fullard
(@frcraigfullard) reported
@virginmedia Made contact on behalf of the account holder. Arranged a web chat & was told it was all sorted. That the pensioner would get THEIR money. Was told a cheque for both the £50 & for the £318 would be sent to the customer (as evidenced above. Only the £50 cheque has been sent.
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chloe bailey
(@chloelizbailey) reported
@virginmedia I don’t really expect my entire house bar one room to be a black spot for signal. What is your formal complaint procedure
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Gem💋
(@gempopmoo) reported
How bad a virgin media!!!! Turned my services of by mistake 2 weeks early!!! Now there telling me it takes 48 hours to reinstall are they *************** 🤬🤬🤬🤬 had nothing but trouble with these arseholes
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Jamie Driver
(@drive2j) reported
@virginmedia your mobile customer service is disgusting. Single worst client experience I've put up with. You can't conduct business like this. Contact me
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Brycey2508
(@jenb250872) reported
@virginmedia can someone help me, your online chat is useless and I need help
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Bobby Westcott
(@boblaboogle) reported
@virginmedia Not spoken to anyone, it's a nightmare. I also have problems with my phone that is on contract with yourselves. It can take 3 days to receive a text message. I got given a new sim card and that didn't solve it.