Virgin Media Outage Report in Godstow, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Godstow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Godstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Godstow, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxfordshire, Woodstock, Oxford, Chipping Norton, Kidlington, Abingdon and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Oxfordshire |
Internet | |
| Woodstock |
Internet | |
| Oxford |
Wi-fi | |
| Oxford |
TV | |
| Chipping Norton |
Internet | |
| Kidlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Godstow, England
Latest outage, problems and issue reports in Godstow and nearby locations:
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@TheO2 and @virginmedia @BBCWatchdog Be careful of this, they say they will send you a free SIM card. First off, it never arrived. Secondly, they rack up a bill baring in mind I’ve not used it. Then put it on your credit rating. So glad my three year contract ends with o2 soon.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Rhodri Jones
(@RhodriJ26331960) reported
from
Oxfordshire, England
@virginmedia your control box lock is broken as it's not closing properly and the box is sometimes been opened it's on the Marston road in Oxford outside Marston court care home between harberton mead and William Street it's the box up against the hedge OX3 0DJ
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DJ Ryan James
(@DJRyanJamesUK) reported
from
Oxfordshire, England
@ChloeThomsonYT @virginmedia Internet sounds as bad as their billing!
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Brian Cobbold
(@BrianCobbold2) reported
from
Bicester, England
@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
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Olie Bosley
(@Olski) reported
from
Abingdon, England
@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Spraindsquirrel
(@Spraindsquirrel) reported
@virginmedia They took 19hrs to respond, insisted on 'upgrading' me for more TV that I don't want, said they couldn't offer me a better price and then passed me onto the 'customer service team' who aren't open on Sundays and had already failed to respond to me on Thurs, Fri and Sat.
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Robert Shepard
(@piemansheps) reported
@virginmedia does anyone believe in answering your phones or have your all f@&£ed off! Trying for 2 days to get through and your top quality customer service is speaking for itself #ShitShow
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Eagle eye
(@eaglesfansouth) reported
@virginmedia Still no answer despite being on hold for ages. Can you please advise how I can cancel if you don’t facilitate any contact from your customers.
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Tom
(@TomDewhurst1999) reported
@virginmedia been trying to get through to customer support but no answer for an hour now !?
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Mahesh Patel
(@maheshp20) reported
@virginmedia once again this month the Internet has gone down in my house, total of a week in January whereby its gone down. On top of that im no longer getting the Internet speed I once had before I renewed my contract. Can I just ask, what is going on please?
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Mat
(@AWildMat) reported
@virginmedia This issue has persisted for such a long time and calling in has done nothing but infuriate me as the first line help desk staff do not have the technical knowledge to help and always just reset my router remotely and tell me to call back if the issue continues im ready to switch
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Tracy Hill 💙
(@TracyH114) reported
Is anyone else having a problem with Virgin Media Service? I have been contacting them by phone, email, text and website....automated everything. No follow up by anyone even if they are working remotely! I have so many bounce back messages for service emails.................
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the plantman
(@the_plant_man) reported
@birchos @frankcottrell_b @virginmedia This happened to my mum years ago, correct if I am wrong but the scammers get the money through virgin, right? I mean the customer is charged via their virgin bill, if virgin (or in my mum's case BT) know it's a scam, why are they paying who ever owns the number?
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deeds
(@tafzeus) reported
I’ve been on hold and waiting for over 1.5hrs to @virginmedia only for your operative to pick up and hang up the phone 🥴
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Paul Smith
(@PaulSmithLDN) reported
@virginmedia There is no issue. I want to cancel. However, when ever anyone puts me through it disconnects. I’m not the only one. Check the feed. It’s happening to everyone. Tell me ... how can I cancel? No one calls me back and I can’t get through. Absolute joke