Virgin Media Outage Report in Grove, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Grove, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Didcot |
Internet | |
| Didcot |
Internet | |
| Oxford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Grove, England
Latest outage, problems and issue reports in Grove and nearby locations:
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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😶
(@thenextstopis_) reported
@djsx_dj @virginmedia They like putting the phone down when things get difficult
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Steve Anderson
(@steviethewolf) reported
@virginmedia 2 times I have had to contact you. The service is pony! I’ve only been with you a week and I’m now thinking this was a massive mistake
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Eve Qureshi
(@QureshiEve) reported
@virginmedia To switch the account, but they kept trying to close it. Which means as a direct debit will fail tomorrow. My children would have no broadband which would be the final straw. I’ve tried billing and customer services and still not having any luck.
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KutDaSh*+🎅🎅
(@Canebludded43va) reported
@QureshiEve @virginmedia Talk to @LordFarha they helped me when support services wouldn’t help me🥺..
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natalie maloney
(@MaloneyNatalie) reported
@virginmedia It’s been daily over the past few months. It’s been ever since I was sent a new box. Clearly there is an issue with my particular router
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david
(@david12600) reported
@virginmedia No they have not, I asked for a complaint to be raised previously and was passed over to the complaints department only to be told that as the service has not been installed yet that I cannot raise a complaint.
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Chris Webb
(@ChrisPWebb) reported
from
Blackpool, England
@virginmedia It says no issues but it keeps cutting out 2/3 times a day.
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Whiskey Mick
(@Whiskey_Mick) reported
@virginmedia down today, down yesterday, down most days, can’t use the streaming services I pay for. Not fit for purpose. Totally sick of it.
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Julie Bailey
(@mejulie64) reported
@virginmedia All I get is ‘we can’t run a test right now’. I know it’s an outside issue, it was the same the last few times but no one listens!! Can’t believe there will be no engineers in my area, at all, until 21st
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Ella Monaghan
(@Ellamonaghanx) reported
@virginmedia My elderly grandparents rely on their landline phone. Online it shows as no issues in the area yet when I phone it says there are issues. They cannot make or receive calls - is there any live issues and when will they be resolved? WN7 5PP