Virgin Media Outage Report in Grove, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Grove, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Oxford |
Total Blackout | |
| Oxford |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Didcot |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grove, England
Latest outage, problems and issue reports in Grove and nearby locations:
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Inmita La **** Peora de Offo
(@inmilla68) reported
from
Didcot, England
@virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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Olie Bosley
(@Olski) reported
from
Abingdon, England
@virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxford District, England
@virginmedia I've just received my price rise letter. Utterly extortionate! I will be calling you later to move providers. Your WiFi router is terrible as well. Perhapse my new provider will let me use the Internet more than 6ft away from the router?
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kayleigh
(@kayleighello) reported
@virginmedia yes i’ve checked and done everything and they say it isn’t a problem in my area but surely it must be if my neighbours with virgin wifi have the exact same problems!
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fee
(@FeePfhk) reported
@virginmedia still no tv or broadband in G758yd area,now over 48hrs, not been updated re fix last update saying fix by 2.15. Yet another deadline passed .. please can you update what’s happening 😡
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Poman
(@poman3000) reported
@virginmedia Guess what and it’s the 10th time line that has come and gone still no fix at 14:15 and as it’s now 15:01 and no updates either online or via text, customer service is shocking at Virgin
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kayleigh
(@kayleighello) reported
@virginmedia Monday is just so far away considering my household need the internet for work and school! we have had so many issues since getting virgin wifi, it’s unbelievable how slow it is to resolve problems or even have good communication with your company.
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M
(@MattieGartrell) reported
@virginmedia Regardless of my settings - do you really think 4 calls everyday is a good sales tactic? It’s harassment. The next ‘David’ or ‘Zoe’ **** calls that can’t barely speak English is gonna get some serious smoke down the phone. Been told 5 times I’ve been taken off their list.
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kayleigh
(@kayleighello) reported
@virginmedia i am just so frustrated with your customer services! they are terrible, are they even looking to see if there is a fault in my area, shouldn’t they look into this first before sending me an engineer? how is a fault in my home if multiple homes are the same?
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Arabella N-R
(@arabellanr) reported
@virginmedia I appreciate you yourselves don't have any information, but someone @virginmedia or @TfL MUST be aware of this issue and working to resolve it. Who can I email please?
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Adrian
(@Adywakey) reported
@virginmedia @CitizensAdvice you can take a deal out in under 5 minutes but want to cancel one and you’ll have to wait over 5 and a half hours and counting.
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Zoe
(@hikesandramble) reported
@virginmedia Thanks for replying, twice wasn’t given a reason. Third time was I’m a third party not the account holder even though I have the authority on the account. It’s usually myself that changes the package. I was assuming it was credit checks? No issues before though
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A Rose by any other name
(@MaureenRWillis) reported
@virginmedia. Contract ended. 50 min call to cancel. 25 mins of that was being pressured by disconnections! Kept saying he couldn't cancel without a reason. That call was ultimately my main reason in the end! Shameful!