Virgin Media outages and service status in Grove, England

Problems in the last 24 hours in Grove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Grove, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, and Didcot.

City	Problem Type	Report Time
Oxford	Internet	5 days ago
Oxford	Internet	6 days ago
Oxford	Wi-fi	9 days ago
Oxford	E-mail	10 days ago
Oxford	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Grove, England

Latest outage, problems and issue reports in Grove and nearby locations:

• 
  Inmita Medina (@inmilla68) reported 40 seconds ago from Didcot, England

  @virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...

• 
  Inmita La **** Peora de Offo (@inmilla68) reported 2 minutes ago from Didcot, England

  @virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.

• 
  Kim Marie Pike (@HollySquirrel) reported 2 minutes ago from Didcot, England

  @virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2

• 
  Hilary Gurden (@HilaryGurden) reported 3 minutes ago from Abingdon, England

  @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

• 
  CrankyGeek (@pepetideo) reported 10 minutes ago from Oxford, England

  You only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.

• 
  Inmita Medina (@inmilla68) reported 15 minutes ago from Didcot, England

  @virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?

• 
  Kim Marie Pike (@HollySquirrel) reported 17 minutes ago from Didcot, England

  @virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.

• 
  A1NOS (@a1_nos) reported 17 minutes ago from Abingdon, England

  @CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.

• 
  Rodney Smith (@SmithRodwsmith1) reported 18 minutes ago from Cumnor, England

  @virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍

• 
  Inmita Medina (@inmilla68) reported 20 minutes ago from Didcot, England

  @virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!

• 
  Inmita Medina (@inmilla68) reported 24 minutes ago from Didcot, England

  @virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡

• 
  Manwithfishhead (@manwithfishhead) reported 26 minutes ago from Abingdon, England

  @virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)

• 
  Kim (@Neeknowsbest) reported 28 minutes ago from Didcot, England

  @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

• 
  Olie Bosley (@Olski) reported 32 minutes ago from Abingdon, England

  @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

• 
  Andy Montgomery (@andyamonty) reported 41 minutes ago from Wantage, England

  @virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.

• 
  Betty Jo Workman (@bettyjo62) reported 42 minutes ago from Abingdon, England

  @virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem

• 
  Manwithfishhead (@manwithfishhead) reported 43 minutes ago from Abingdon, England

  @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

• 
  Inmita Medina (@inmilla68) reported 49 minutes ago from Milton, England

  @virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!

• 
  Miles Gomme (@MilesGomme) reported 50 minutes ago from Cumnor, England

  @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

• 
  bannedbird (@acikbasufuk) reported 51 minutes ago from Cumnor, England

  @virginmedia the worse customer service and layer I never ever buy their services again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan (@geminicat7) reported 6 minutes ago

  🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up my mobile data chatting on social media so I’ll see you when / if it’s sorted!

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿Big Bad Wolf🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BigBadWolf137) reported 7 minutes ago

  @trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel

• 
  fran (@Jolilfred) reported 7 minutes ago

  @LapChallenge The commentators are the worst I’ve ever heard, just talk waffle. Also see more of them than the actual sports. Where’s the options to watch different events? I thought it was an option but doesn’t work for me at all on virgin media annoying af

• 
  Mo Woke Rejoiner (@MagicalMo) reported 7 minutes ago

  @virginmedia I have done. Looking forward to a resolution.

• 
  Jonathan Cantliff (@cantliff9) reported 8 minutes ago

  @virginmedia so, broadband issues in my area which means the connection as been hit and miss, just went on to check the service status for an update and it cannot find my account, how do you manage to makes things worse every time?

• 
  Kev (@victor50) reported 9 minutes ago

  @virginmedia if Virgin paid me £5 for every time the wifi went down, I’d be a wealthy man. I am anyway, but not quite enough to sue under the trades description act for diabolical service. Absolutely awful. The new provider can’t get in our area quick enough.

• 
  Sinead Nash (@nashs) reported 10 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  Jags Arthurson (@JagsArthurson) reported 10 minutes ago

  @virginmedia You would love to help me, but you can't. Your response will be, "I'm afraid I can only apologise, sir, but that's the way it is. Take it or leave it."

• 
  Eternal Elneny (@eternalelneny) reported 14 minutes ago

  @virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 40 minute lunch break at 10am at Greggs. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service

• 
  Michael (@whatmichaelsays) reported 15 minutes ago

  @virginmedia Into my third hour on chat and my fourth agent - and still no closer to a solution!