Virgin Media Outage Report in Grove, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Grove, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Didcot and Oxford.
| City | Problem Type | Report Time |
|---|---|---|
 Abingdon |
Wi-fi | |
| Didcot |
Internet | |
| Oxford |
Internet | |
| Oxford |
||
| Oxford |
Total Blackout | |
| Oxford |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Grove, England
Latest outage, problems and issue reports in Grove and nearby locations:
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia You apologize??? Really??? In the middle of a pandemic , I am a key worker and had to work from home today band I have missed all the meetings. I wish I could cancel my contract and had nothing to do with Virgin ever again!
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Yes. We have been without internet in the area since yesterday and sit nice yesterday you are saying you will get it fix in the next 4 hours. Just now, another text that we’ll have to wait till 8 o’clock. This a joke, honestly 😡
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia No difference with hub factory reset as a router with other router switched off. Green internet light flashing on the hub. Message Problem connecting to the internet on 192.168.1.1.
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia I just want to cancel my contract. You are not a reliable company. You can’t even bother to speak with the customers that pay you.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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Char
(@JurassicGarden) reported
from
Didcot, England
The worst part of Lockdown wasn't the loneliness, the boredom or the agitation. It was seeing ******* Birdseye, McCain's and Virgin Media shoving happy family lockdown vibes down your throat to advertise themselves.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have been without internet since yesterday. It is really frustrating in these difficult times when people need to work from home. Impossible to talk to anyone!!! Still don’t know when the problem will get sorted!!!
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia down in oxford again. Ox2 8pg
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Henley
(@HenleyStatic) reported
from
Halesowen, England
@virginmedia footy on BBC1 through virgin box about 5 minutes behind tonight. Not good service
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Michelle Ramsey
(@Ballyxx) reported
@virginmedia Not really much point trying to get you guys to help to be fair, this has been ongoing since July and we are still no further forward. Worst WiFi I have ever had and you are stealing money and not paying it back, absolute worst company I have had the displeasure to deal with 🤬
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Paul Sheeran
(@PaulSheeran2) reported
@virginmedia @vmbusinesshelp Thanks guys, managed to get it sorted via your complaints process. In all honesty problems happen but getting to speak to a representative should not take an hour wait.
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Sarah Chadwick 💙
(@SarahChadwick4) reported
@virginmedia No it just says you are aware but like I said it's been happening virtually since I joined with the exception of the week or two after the engineer came. The internet has come back on again but like I said it's the intermittent dropping of the internet that's the problem
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MWA 💙
(@OneSetofFingers) reported
@virginmedia Even if I did, after the last 24 hrs the last thing I want is another ‘chat’ response. Truly shocking service for a loyal customer
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Sarah
(@Sass1975) reported
@virginmedia The engineer was very helpful and disconnected the main socket and routed via the hub. He agreed the calls looked auto generated and went to check the outside box when he left. We do not use the phone, haven’t since last year when the reception was so bad we gave up.
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Laura King
(@LauraAnnK29) reported
@virginmedia Yeah work will due to finish at 3pm. At around half 4 internet came on for about 10/15 minutes and since then has been off. The service status says no problem in my area with broadband
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Obi-**** Enobi
(@Vyewalker) reported
@virginmedia Yes, all services working, no known issues.
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Arrann Diamond
(@arranndiamond) reported
@virginmedia We’ve done this. They were utterly unhelpful. The Router has loat all our port forwarding rules and now won’t save when we add them. They have said that the internet is active so it’s internal. But there’s clearly a router issue.
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Lorraine Ash🌻 💙
(@Jimmibabe) reported
@virginmedia Yes they are. I've just checked the service status hoping to be fixed by midnight.