Virgin Media Outage Report in Cumnor, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumnor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumnor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cumnor, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, Didcot and Oxfordshire.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
TV | |
| Oxford |
||
| Oxford |
Internet | |
| Abingdon |
TV | |
| Oxford |
Total Blackout | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumnor, England
Latest outage, problems and issue reports in Cumnor and nearby locations:
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Brian Cobbold
(@BrianCobbold2) reported
from
Bicester, England
@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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shaun harley
(@shaun1968) reported
from
Didcot, England
@virginmedia I'm expecting a replacement set top box to replace a broken tivo. Told it will be delivered Weds. but I've had no confirmation email and not showing in my virgin app. Can anyone help
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia
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Oxford Wolf /\_/\ 🔶
(@Oxfordwolf) reported
from
Oxfordshire, England
The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia site down again so no help function / ability to leave for 3 days ???
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Internet keeps disconnecting. Called, useless as always. Intermittent issues or connectivity issues. Just send an engineer to check, why wait for another 24h when this is an ongoing issue. I've even reset the hub, still same issues.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
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Miles Gomme
(@MilesGomme) reported
from
Cumnor, England
@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia Broadband down in OX11 area.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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Lydia Smith
(@LydSmiz) reported
from
Oxfordshire, England
@virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Hilary Gurden
(@HilaryGurden) reported
from
Abingdon, England
@virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour
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Cllr Thomas Ashby
(@thomas_ashby_) reported
from
Witney, England
. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Headington News
(@HeadingtonNews) reported
from
Oxfordshire, England
VirginMedia broadband down in central Headington
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Scambler pics
(@_GSPhotography) reported
@virginmedia @netflix I've tried unplugging the 360 box too. @netflix still not working.
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Morag Wilshere 🔶️
(@MoragWilshere) reported
@virginmedia My hub hasn't worked for two days. Your call centre connection is terrible and dropped during security questions. I need to work and study. Please send a new hub ASAP
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tourist.
(@afjalbokth) reported
@virginmedia what the hell is wrong with the internet today. Dropping every few minutes, ***************. Have barely been able to work today. Always an issue every few months, ridiculous now. Making working from home annoying.
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SueD 💙
(@SusanDaisley) reported
@virginmedia Problems with internet indicated but not phone. Reported three times
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1878 mate
(@ToffeeCardinal) reported
@virginmedia service status is reporting faults with tv services but my broadband is off and on all afternoon. I’ve reset and if anything it’s worse. Was angry when I first saw the price increases now I’m happy because I can leave and get reliable broadband again.
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Julienne Danvers (We want trains!)
(@juliennedanvers) reported
@virginmedia My issue was resolved through talking to an agent on your app. The purpose of my tweets is to let the public know that virgin is raising rates on consumers without providing proper notice or consent, so that they can take appropriate action.
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R walker.
(@Rdw1874) reported
@virginmedia Also I think adding late fees to costumers who have been loyal to virgin media and never had any issues with payment is a complete joke. All it does is make a tough situation even tougher.
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Chris Jones
(@Chris_Jones80) reported
@virginmedia Hub is physically connected, tried several reboots, your system is flagging a TV issue but not Broadband
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Paul Thomason
(@SnarlsBronson) reported
@virginmedia Legacy speed tests were on iPhone Wi-Fi via a netgear router. Virgin hub in modem mode as Wi-Fi from the hub is next to useless. I just want the upload and download speed I pay for sorting out, and should get recompense for the bad service. I don’t want to pay for a new router
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Julienne Danvers (We want trains!)
(@juliennedanvers) reported
@virginmedia Is this a UK number? I am in Canada and they phone lines have been completely shut down over here. To my knowledge there is no way to phone customer support in Canada right now.