Virgin Media Outage Report in Cumnor, Oxfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumnor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumnor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Cumnor, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Abingdon |
Total Blackout | |
| Didcot |
Wi-fi | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumnor, England
Latest outage, problems and issue reports in Cumnor and nearby locations:
-
Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
-
Amelia
(@Amelia30549431) reported
from
Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
-
movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia No problems so far today so fingers crossed
-
Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
-
Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
-
movenicely
(@movenicely) reported
from
Oxfordshire, England
@virginmedia the worse customer service I’ve had in a long time. An absolute racket- tv, internet, billing & customer service: all woeful - they allow themselves 28 days to respond to a query & the phone lines are inaccessible - you couldn’t make it up #avoidvirginmedia #crooks
-
Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
-
Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
-
Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
-
John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia tried logging on to my isa account, asking me for authentication code, request it, no txt coming thru, ring the 20 mins then told there shutting, & will ring back tomos. They Admit there’s a prob, OUT IT ON YOUR WEB THEN, don’t have thousands ringing up 💩service!
-
Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
-
Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
-
John P J D
(@johndoran21) reported
from
Oxfordshire, England
@virginmedia well after couple of lengthy phone calls today to virgin, I was told account were up & working again, when I rung today there was message saying there was a fault, tried to login this eve, Dane shit as yest, NO authenticity code sent, complete load of shit stay clear
-
Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
-
Woody Harrison
(@woodythemover) reported
from
Carterton, England
@stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help
-
Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
So @virginmedia seems to have gone down across the whole country simultaneously. Will be interesting to see what the root cause is.
-
Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
-
Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ethan mayer
(@Ethanmayer1) reported
@virginmedia I don't think you understand. There is no issue with the network. The issue is with your pricing. Your Products are to expensive for what you are giving. I need more upload but the max you can offer is 50 up for £69 which is disgraceful.
-
Kyle
(@semper_instans) reported
@virginmedia Still the same. I tried talking to web chat about it a few days ago, but they struggled to understand what I was having an issue with and merely repeated the usual account creation process.
-
Chris 🎗
(@1Mr_W) reported
@virginmedia So I arranged for a technician last week. Both customer service and the technician stated I was entitled to a booster as I’m on the Oomph bundle. Hub had to be swapped again. I’m on the phone now to order one and am now told I’m not and that I have to pay for it. Service 👎🏻📉
-
Francine
(@neonblue82uk) reported
@virginmedia Your text bot system on 07533051809 that you advised us to contact doesn't work. Delays between messages and repeats the details incorrectly. So I am guessing when we finally speak to am agent we will have to go through it all again! Utterly appalling!!
-
Sufyan Patel
(@patesufy) reported
@virginmedia Thank you @virginmedia for your prompt response. As you confirmed, the service status was incorrect. The accuracy of this information is crucial for customers impacted
-
JKay2021
(@Kay2021J) reported
@virginmedia I have a tiny iPhone, and I am a slow typer - I do not want to be typing everything out - I want to speak with someone. Someone is due to call me next week so we will see if they actually call
-
Lloyd White
(@LloydWhiteRV) reported
@virginmedia great “update to my network” that you are carrying out in BS15 so I have no internet between 8am and 4pm. Great planning and no communication to me. Trying to work from home / running a business and home schooling, almost impossible today. I take a days refund!
-
Caoimhe Sweetman
(@CaoimheSweetman) reported
@virginmedia Hi guys, I'm trying to cancel my account, how long can I expect to be on hold for? 30 mins and counting so far ...
-
Dj Paul
(@Djpaul67Uk) reported
@virginmedia Hi I've received my iPhone bk but they say they want payment as part of the loan agreement and that they want the other part of the bundle back i only revived the iphone witch I posted back I did try and phone up to sort it out but didn't get anywhere please help as I'm worried
-
CrazyMammaBear🐻
(@cuddle_monster9) reported
Wow. Called @virginmedia to sort out my contract. Was on for 10 mins to a lady then she put me on hold to transfer me to another team. Held for 5 mins and she just hung up. Thanks. I can not afford to pay £44 a month just for internet. Can someone please help me out?