Virgin Media Outage Report in Cumnor, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumnor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumnor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cumnor, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Didcot, Abingdon and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Total Blackout | |
| Didcot |
Phone | |
| Abingdon |
TV | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumnor, England
Latest outage, problems and issue reports in Cumnor and nearby locations:
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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F de Federico
(@FedeFruinque) reported
from
Oxfordshire, England
Does anyone is having issues with @virginmedia around #Oxford today???
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Rob H&ynes
(@RobOnABike) reported
from
Oxfordshire, England
@CSmit77 @virginmedia @richardbranson Whereabouts in Oxford are you, Christian? We had a brief outage this morning, and now we've been out again for half an hour.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@BisleyRocks @virginmedia Same here too - what is this **** today?
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia Finally got through to your helpline! Went through the same things the online help said and finally told local issue! Still no boosters available and I have to ring you apparently to check when they are back in stock!!! You can’t ring me to tell Me he said??#poorcustomerservice
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hanny
(@HannahT75910792) reported
@virginmedia Is somebody able to help me with a query?
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Maria Dempsey
(@MariaDempsey13) reported
@virginmedia broadband totally down here in Blackrock Cork. Can't get any telly or internet at all and it's saying it won't be back until 2:30pm today!!!! No good enough.
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LodgeontheEdge
(@lodgeontheedge) reported
@virginmedia It has been transferred - Tried to speak to bereavements team - not interested - as have new account - not their problem - couldnt even pass my call to another dept
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Rish D
(@dhir_rishabh) reported
@virginmedia Yes I have, the outage has just flashed on that page with an issue,like I said I have had no internet at all for 11 days,not sure you understand what that feels like, I have called numerous times on that number, please refer to Cust acc num-89353502 Complaint refe: C-1412221391
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René-Gilles Etienne
(@RG_Etienne) reported
@virginmedia Since last Friday, the connection has been awful. Somehow worse and worse since. Why not communicate upfront with consumers in the affected areas? Why pretend there's no issues for days on your site? I want a fair compensation for your terrible service. #virginmedia
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Ben James Murphy
(@BenJamesMurphy) reported
@virginmedia I am now leaving and will phone tonight to cancel which is hugely disappointing.
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Lianne Scarlett
(@ScarlettLianne) reported
@virginmedia 4th Nov was last payment. They advised there would be a payment of approximately £1.50 to make for one day service.
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Ellen McErlean
(@McerleanEllen) reported
@virginmedia hi, I opened a new account at the end of October with the promise of being sent a One4all voucher but I never received it?
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Our Ro Ro
(@slimemonkey) reported
@virginmedia You mean a time when they will think about bothering to check to see what the issues are? I'll predict that once it hits lunchtime the fix time will magically change again
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LodgeontheEdge
(@lodgeontheedge) reported
@virginmedia i have tried to speak to o2 - as yet no response. But it was a Virgin media issue that caused me to call & it was VM that left me hanging on the line and being passed from 1 person to another. VM can compensate me to make up for the costs I have incurred. o2 were not at fault,