Virgin Media Outage Report in Cumnor, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cumnor, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumnor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cumnor, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Abingdon, Oxford, Oxfordshire, Carterton, Woodstock, Kidlington and Witney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumnor, England
Latest outage, problems and issue reports in Cumnor and nearby locations:
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Stuart Crook
(@StuPCrook) reported
from
Oxfordshire, England
@virginmedia what’s the issue with the TVGO can’t log on with devices registered or even check them in the browser now
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@virginmedia thank you for being an example of how bad customer service works! It took me 4 months to get on hold of you to cancel my service #NeverAgain
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia All good since the fix 👍
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia WiFi down all day in Oxford - any idea on a time to fix ?
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Amelia
(@Amelia30549431) reported
from
Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Melisa Soto
(@Melyclassy) reported
from
Oxfordshire, England
@sandraHandscom1 @Bates_No1 @virginmedia I am on the same, worst customer experience ever. It is impossible to get on hold on the phone, they webpage is limited on options to cancel their service. #neveragain
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Andrew Daly
(@ellejack1824) reported
from
Oxfordshire, England
@virginmedia no reply from your customer services number - I need a broadband engineer visit. How do I arrange this if noone answers the phone !
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Al
(@AlistairNCox) reported
from
Crowmarsh Gifford, England
@virginmedia do you know how much longer the internet will be down in OX10 8 ??
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chrissy Kinsella
(@ChrissyKinsella) reported
Productive lunchtime, changed mobile phone providers after 20 years from @VodafoneUK and changed broadband providers after 12 years from @virginmedia, moving both accounts to @ThreeUK for MUCH CHEAPER monthly cost and apparently far better service all round. Win.
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Lfc
(@vickysmithlfc5) reported
@virginmedia can’t seem to do anything online and no live chat? Been trying since yesterday, is there an issue? Contract due to end and need to speak to someone but don’t want to spend hours on the phone.
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Chris Grafham
(@chris_grafham) reported
@MrDavidEBrown @virginmedia Experiencing same issue in CR8
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Katie Corke
(@mummycorky) reported
@virginmedia Sorry to clarify this is when I try and sign up for a new account. If I try and sign in using my email address I just get wrong username/password message
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ǝʇʎq∀ΛOH
(@iminfrontofyou) reported
@virginmedia increased my bill for the second year in a row. This year they didn't even inform me! For exactly the same services a loyal customer pays £51pm and a new customer pays £37pm I have canceled my service with no penalty due to this.
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Read Without Prejudice
(@readwithoutprej) reported
@virginmedia still have issues in E4 which is affecting our jobs! 24 hrs now. When will it be sorted?
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jake
(@JakeScrivens2) reported
@virginmedia Yes. I have called your customer services and they verified the number for me 👍🏻
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Panch0(d) Villa 🇺🇦
(@DawnRazor68) reported
@virginmedia @etherealmind Their service gives Vodafone and British Gas a run for their money. Been with them 20 years plus. Min BB only, £50. Same deal and speed for a new customer £28. Doesn't matter that I've spent £1000s with them already. If I had a proper choice they would be long gone.
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t-zone
(@tzone47725810) reported
@virginmedia This is what I'm talking about. I've clearly stated what the issue is and I'm being asked again rather then being offered a solution!
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Kevin
(@Se11247) reported
@virginmedia I've done that several times folkowing all of the instructions. Last call was an hour of going in circles before the guy offered me a cable. Not the fix I was after. Repeatedly doing the same thing is not going to fix it. Can you just send me a new hub or an engineer?