Virgin Media Outage Report in Carterton, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carterton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carterton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Carterton, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Witney and Woodstock.
| City | Problem Type | Report Time |
|---|---|---|
 Witney |
Internet | |
| Woodstock |
Internet | |
| Witney |
Total Blackout | |
| Witney |
Internet | |
| Carterton |
Internet | |
| Carterton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Carterton, England
Latest outage, problems and issue reports in Carterton and nearby locations:
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Steve
(@Steve_Irv) reported
from
Cumnor, England
@CambridgeGuy1 @virginmedia Broken here too…
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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mandy jones
(@mandysatwit) reported
from
Witney, England
@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Phil Jefferies🏃🚴🏊
(@Philsdriving) reported
from
Watchfield, England
@virginmedia Are cables secure, no other problems with equipment. We have another box in another room which works fine
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Caroline Oates 🇪🇺
(@CarolineOates83) reported
from
Watchfield, England
@AntonyHumphreys @virginmedia Antony I’ve recently had a terrible experience with Virgin, I don’t recommend them! TV box is great but service was surprisingly 💩.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Woody Harrison
(@woodythemover) reported
from
Carterton, England
@stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help
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Chris Chapman
(@poolshark1972) reported
from
Witney, England
@virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mrscoff
(@lulyq78) reported
@virginmedia @Virgin absolutely abysmal customer service. No internet. Won’t call engineer for 24 hour then 2-3 day wait. Customer service rude and know absolutely nothing.
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John Harrison
(@johnofkrypton) reported
@virginmedia is there a problem in MK40? My internet has been on and off for the last couple of hours. Lights blinking on and off on the hub. Nothing on the website about it but in my experience that doesn't mean anything.
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MATTHoffin
(@HoffinMatt) reported
@virginmedia That is not good, I have missed half a day's work, when you know there's a problem it should be fixed not waiting for 24 hours
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Lewis Gault
(@lewisgault891) reported
@virginmedia hi I have the error code cs1011 I have tried customer services nothing is working I am a new customer and nothing is working apart from broadband
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David
(@accidentprune) reported
@virginmedia This doesn't help the fact that I'm now forced to pay through the nose for a month of broadband out of contract & arrange a new contract with another provider 🤷
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Lyndsay
(@LyndsF23) reported
@virginmedia Yes I've signed in and when i try to see what devices are connected it says error, so i can't even see if it's actually connected to anything. I can't see on the app. But when I connected to WiFi on my phone it didn't work either and said searching for network like it wasn't on
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MATTHoffin
(@HoffinMatt) reported
@virginmedia Yes, they said there was an issue with my router, but they have to monitor it for 24 hours.
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Brian Donaldson
(@Don_Brian1) reported
@virginmedia They had failed to take notes on not occasions, managers reviewing calls from two days ago. No call back today, new complaint lodged today with the “promise” of a call back on another issue on Sunday.
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John Murphy
(@JohnMurphy82) reported
@virginmedia your customer service reps are funny aren’t they.
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silvernode
(@silvernode) reported
@popey @virginmedia I got grandfathered into a high end plan once my ISP rebranded. I had 200mbits down and 16TB of monthly bandwidth for $105. I changed plans to 300mbits for $80 but didn't realize the bandwidth went to 1.2TB. They charge $10 per 100GB if you go over. You think I made a mistake?