Virgin Media Outage Report in Carterton, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carterton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carterton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Carterton, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Carterton, Woodstock and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Carterton |
Wi-fi | |
| Woodstock |
Internet | |
| Witney |
Internet | |
| Witney |
Total Blackout | |
| Witney |
Internet | |
| Woodstock |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Carterton, England
Latest outage, problems and issue reports in Carterton and nearby locations:
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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Amber 🖤
(@macer_amber) reported
from
North Leigh, England
@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Paul Hargreaves
(@Paul_Hargreaves) reported
from
Latton, England
.@vmbusiness We heard today that due to repairs ours & other business broadbands @FlourishGlen will be down for 6 hours next Thursday. We will have to close and turn away 100s of customers as won't able to take payment.Surely the hospitality sector has had enough trials in 2021?
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
From @Snottlegroover I’ve had/having Virgin issues again. Anybody else in OX12 area?Since upgrading our box it’s been a complete nightmare. Definitely won’t be renewing contract this year. #VirginMedia #virginmediadown #virginmediainternetissues
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia unable to send emails on different email accounts. Is there a problem your end? 😖
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Woody Harrison
(@woodythemover) reported
from
Carterton, England
@stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Thin
(@JamieThin_Ed) reported
@VirginMedia @VirginMediaCorp I have investigated my 89 yr-old father's bills and @VirginMediaCorp are over-charging him by £80 a month - and have designed customer service systems to make it impossible for customers to reduce the services they subscribe to - this is illegal !
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Stumac26
(@Stumac126) reported
@virginmedia Hi, still having problems with the 360 box, it won’t let me watch some recordings and delete programs that I have managed to watch!! What’s going on?
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Dan Currier
(@Dannyontour) reported
@virginmedia a complaint. Day 39 without internet. A Thread. We agreed and entered a contract on the 2nd December for our broadband to be provided by the only fibre accessible to our property and received our self install router on the 6th.
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Rachel Cuthbert
(@RachelC40443837) reported
@virginmedia Still no Internet! You have suspended my account after a complete stranger has told you that I dont live there anymore, this was also without them answering any security questions! I have now waited 24 hours and it still hasn't been reconnected. Poor customer service
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Stephen Russell
(@SteviRussell) reported
@virginmedia To tell me it’s fixed again and actually it won’t be? Why don’t you ACTUALLY fix it and call me back….
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Kathryn Martin - standing with 🇺🇦
(@Kathryn49227293) reported
@hellosatveer @CommunityFibre Issue not resolved. Community Fibre severed our Virginmedia cables so we have no service & @virginmedia are unable to resolve the issue until at least 23rd Feb. Community Fibre totally at fault but not engaging and Virginmedia customer service is unacceptable
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Hannah Williams
(@hannahwi11) reported
@virginmedia Cancel everything thing on your end i will not require any further attempts of service from you. You are embarrassing! I need to be compensated for your complete lack of customer service. The time you have wasted when I have urgent matters to deal with @virginmedia
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John Grimshaw
(@LeanintoDesign) reported
@virginmedia why is your new hub/router so terrible at keeping a stable connection?
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Hannah Williams
(@hannahwi11) reported
@virginmedia Please note I am officially cancelling my broadband service with @virginmedia the worst service I have ever received. You made me wait in my home to after 6pm for your customer service agent to tell me the job was completed at 4pm!!!! What a complete and utter lie! I’m disgusted
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Lucilla
(@LucillaArtier) reported
@thePompeyPope @virginmedia Entirely agree. I’m ALL for inclusion, but when you know a company is outsourcing to line their pockets and their staff can’t even string sentences together.. we have a problem. They spend 30 mins taking us through ‘security’ too and/or be placed on hold. AI could do better.