Virgin Media outages and service status in Carterton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Carterton, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Carterton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carterton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Virgin Media Issues Reports Near Carterton, England
Latest outage, problems and issue reports in Carterton and nearby locations:
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Miles Gomme (@MilesGomme) reported from Cumnor, England@virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….
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CrankyGeek (@pepetideo) reported from Begbroke, England@virginmedia Yes.. After much back and forth to simply getting teh to acknowledge they had overcharged me for 2 months... But the issue is... You took my money incorrectly but the refund takes a 45 days. This is absolutely despicable. There is no reason for a delay like that
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Gillian Haley (@gill_haley33) reported from Witney, England@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Kirk (@kirkknowles121) reported from Witney, England@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Amber 🖤 (@macer_amber) reported from North Leigh, England@virginmedia why is your wifi so rubbish , not working. hasn’t been working since like 8 yesterday
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Caroline Oates 🇪🇺 (@CarolineOates83) reported from Watchfield, England@AntonyHumphreys @virginmedia Antony I’ve recently had a terrible experience with Virgin, I don’t recommend them! TV box is great but service was surprisingly 💩.
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Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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Chris Chapman (@poolshark1972) reported from Witney, England@virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.
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Cllr Thomas Ashby (@thomas_ashby_) reported from Witney, England. @virginmedia morning. Internet has just gone down on Mirfield Road in Witney. Do you have any news as to why? We did not have any notification.
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Chris Chapman (@poolshark1972) reported from Witney, England@virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.
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Chris Watts (@diddywatts) reported from Witney, England@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Paul Hargreaves (@Paul_Hargreaves) reported from Latton, England.@vmbusiness We heard today that due to repairs ours & other business broadbands @FlourishGlen will be down for 6 hours next Thursday. We will have to close and turn away 100s of customers as won't able to take payment.Surely the hospitality sector has had enough trials in 2021?
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Chris Watts (@diddywatts) reported from Witney, England@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Phil Jefferies🏃🚴🏊 (@Philsdriving) reported from Watchfield, England@virginmedia Are cables secure, no other problems with equipment. We have another box in another room which works fine
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Woody Harrison (@woodythemover) reported from Carterton, England@stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help
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Miles Gomme (@MilesGomme) reported from Cumnor, England@virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!
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Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Burn Notice (@BurnNotice85) reported@VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.
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master P (@mastersdog) reported@CheekyVic @virginmedia They r all the same. Was with Sky for 25 years now with Virgin. Not the best customer support
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Lightbody 🏴 (@lightbody) reported@virginmedia please please please can you replace my ancient 11 year old Hub 3. It doesn't play nice with my modern Nest WiFi Pro mesh system. It wasn't very good when it was new! Customer services won't help because it's not actually broken!
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Sean Austin 316 (@seanaustin1985) reported@Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..
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Movies4life (@Moviestvlife) reported@virginmedia I’ve had no WiFi for 2 days you’re now saying it’s gonna take until Friday to fix
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Rooster (@Rooster_Innit) reported@virginmedia no TV/Broadband in B28 for last 2 hours. Is this an area outage?
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Paul Hulse (@paulpresenteruk) reportedDear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.
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Cathrine Robinson (@Cathrin56707799) reported@virginmedia hi I have not received the new wi Fi hub but received a message that the existing hub will stop working can you help please
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𝙱𝚊𝚢𝙹𝚊𝚢𝚉𝚞𝚜🥀 (@BayJayZus) reported@virginmedia @moonpeach212 And what an absolute joke your customer service has become! I can't believe I am paying for this sh¡t!
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Expanse Consulting Ltd (@ExpanseCon) reported@ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.