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Virgin Media

Virgin Media outages and service status in Wantage, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Wantage, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jul 20, 8:30 PM GMT+1.
  • 44% Internet (44%)
  • 22% E-mail (22%)
  • 22% Wi-fi (22%)
  • 11% Phone (11%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wantage, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wantage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 20: Problems at Virgin Media

Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wantage, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon, and Didcot.

CityProblem TypeReport Time
Oxford E-mail 2 hours ago
Oxford Internet 3 days ago
Oxford Internet 7 days ago

Nearby cities with recent reports

Oxford

2 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wantage, England

Latest outage, problems and issue reports in Wantage and nearby locations:

  • MilesGomme
    Miles Gomme (@MilesGomme) reported from Cumnor, England

    @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

  • inmilla68
    Inmita Medina (@inmilla68) reported from Didcot, England

    @virginmedia Great! In the middle of a worldwide pandemic and the service is down since this morning in Didcot. With so many people working from home and you let everyone down. I am waiting to finish my contract with you and bye-bye. You won’t see me ever again !!!

  • acikbasufuk
    bannedbird (@acikbasufuk) reported from Cumnor, England

    @virginmedia the worse customer service and layer I never ever buy their services again

  • Wendywirdz
    Wendy (@Wendywirdz) reported from Abingdon, England

    @virginmedia Finally we did. Took 2 days of texting. Not the best service.

  • SmithRodwsmith1
    Rodney Smith (@SmithRodwsmith1) reported from Cumnor, England

    @virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem

  • Steve_Irv
    Steve (@Steve_Irv) reported from Cumnor, England

    @CambridgeGuy1 @virginmedia Broken here too…

  • woodythemover
    Woody Harrison (@woodythemover) reported from Carterton, England

    @stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help

  • pepetideo
    Pepetideo (@pepetideo) reported from Didcot, England

    After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.

  • Neeknowsbest
    Kim (@Neeknowsbest) reported from Didcot, England

    @virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.

  • HilaryGurden
    Hilary Gurden (@HilaryGurden) reported from Abingdon, England

    @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

  • inmilla68
    Inmita Medina (@inmilla68) reported from Milton, England

    @virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)

  • bettyjo62
    Betty Jo Workman (@bettyjo62) reported from Abingdon, England

    @MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime

  • RNeacsu
    Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @virginmedia Broadband down in OX11 area.

  • ajthesheepdocto
    Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice

  • ajthesheepdocto
    Michelle Wolfenden (@ajthesheepdocto) reported from Grove, England

    @virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)

  • inmilla68
    Inmita La **** Peora de Offo (@inmilla68) reported from Didcot, England

    @virginmedia Internet is not working properly in my pc and your virgin app does not work either. It has been like that since last night.

  • pepetideo
    CrankyGeek (@pepetideo) reported from Oxford, England

    You only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.

  • manwithfishhead
    Manwithfishhead (@manwithfishhead) reported from Abingdon, England

    @MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @Raphas_Angel_ @virginmedia Imagine that day everyone knows you can Hot Spot your Own Phone or Buy a Data only Sim in case ever need it. I never have a second with no Internet access, but in saying this I cannot remember which year my VM didn't work. Also plenty FREE Wi-Fi places the Benefit Office suggests

  • hairymaul
    Mark Ebdon (@hairymaul) reported

    @virginmedia any broadband issues in B91? Mine just packed up

  • jamiediscos
    jamiediscos (@jamiediscos) reported

    @virginmedia 12 hrs so far with no WiFi, no tv service and more importantly, no phone! Why am I paying you an extortionate amount of money each month?

  • JJ_n4E
    Jacob-J.🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@JJ_n4E) reported

    @YvonneWard0 @virginmedia Had similar problems. They're a total nightmare to deal with. Hope you get it sorted.🤞

  • Simon_Whale
    Simon Whale ™ (@Simon_Whale) reported

    @SarkySodRyan @virginmedia Nothing but , years of fighting with engineering and customer service . Most of our street abandoned them for @youfibre who so far have been great

  • Notts_Blade
    Notts Blade (@Notts_Blade) reported

    @Simon_Whale @virginmedia I've still got mine. I told them they would have to collect it as I wasn't able to take it anywhere. They never charged me, or collected it.

  • BazzaB1971
    Barry Bowerbank (@BazzaB1971) reported

    @virginmedia absolute bunch of amateurs, second time in 2 weeks my broadband and TV go down, trying to get an engineer visit is nothing but a ballache. I should just cancel and see you in court.

  • Johnsut06358334
    John sutton (@Johnsut06358334) reported

    @gwfvrowell @virginmedia Awful firm.

  • gwfvrowell
    Garry (@gwfvrowell) reported

    No Wifi or TV for four days now, Customer service promised a call back and not a peep, expect better @virginmedia

  • bribiotech
    BriBiotech (@bribiotech) reported

    @Simon_Whale @virginmedia @richardbranson I was as pissed off as you but rather than take pain of dealing with them open the box damaged the innards reassembled and sent it to them. Would you believe it took me 36 hours of chasing them on WhatsApp to cancel the contract.