Virgin Media Outage Report in Wantage, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wantage, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wantage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wantage, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Total Blackout | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Internet | |
| Didcot |
Internet | |
| Didcot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wantage, England
Latest outage, problems and issue reports in Wantage and nearby locations:
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Pepetideo
(@pepetideo) reported
from
Didcot, England
After waiting for over 1 hour to talk to a human on @virginmedia, can't help but feel like I was being trolled by the choice of background songs. One says "I could get used to this", other about being down down down... Somehow I don't think this is the best choice of mood music.
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@Virgin the internet is so bad in the Abingdon area that updates on my iPad keep rejecting this is over the last 24 hours #virginmedia
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Amelia
(@Amelia30549431) reported
from
Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia Yes I live in Abingdon and the service is not good. Anytime there is rain there seems to be a problem
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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Caroline Oates 🇪🇺
(@CarolineOates83) reported
from
Watchfield, England
@AntonyHumphreys @virginmedia Antony I’ve recently had a terrible experience with Virgin, I don’t recommend them! TV box is great but service was surprisingly 💩.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@MirrorTech @DailyMirror We do have a lot of problems @Virginmedia and has been going on for sometime
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Phil Jefferies🏃🚴🏊
(@Philsdriving) reported
from
Watchfield, England
@virginmedia Are cables secure, no other problems with equipment. We have another box in another room which works fine
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Russell Earl
(@slough_womble) reported
from
Didcot, England
@virginmedia was on phone for over 2hrs yesterday sorting out why disconnected...now waiting on phone again already 30mins still no answer to find why still no internet... absolute awful customer service
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@MarkRover @virginmedia Nightmare, normally get good comms when things are down but I have nothing to go on.
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Woody Harrison
(@woodythemover) reported
from
Carterton, England
@stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help
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Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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Steve
(@Steve_Irv) reported
from
Cumnor, England
@CambridgeGuy1 @virginmedia Broken here too…
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@virginmedia you have completely messed up by accounts you are incompetent company I want my problems sorted now this as been going on for four days
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia Any idea when the broadband issue for ox145 will be fixed. When I ring 150 I get no actual update, just that you are working on it. I work from home and rely on this. Ta. :)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ajay 🇵🇱
(@aj_11235) reported
@virginmedia hi. Internet has just disconnected for no reason. Location is apparently fine. Advice boxes don't help. Would appreciate everything being plugged back in. Thanks.
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James Rodgers
(@James_Rodgers1) reported
@virginmedia 3 times now in 2 days I have had calls from a random call centre claiming to be from Virgin Media. One claiming to be from "virgin media security" asked them to verify who they were and then put the phone down. Where do I go report these?
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Jade Walford
(@jwalford17) reported
@virginmedia I’ve hung up now… was on hold over an hour as it was. Been trying to sort out cancelling my 80+ year old grandparents tv contract seeing as they’ve been paying through the earth unnecessarily… they initially wrote to cancel in October but you keep sending bills.
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wildermann
(@NareshSubhash) reported
@virginmedia your service is getting from bad to worse. Today we have again been left with **** internet, and all your bloody website can tell me is “ your broadband is intermittent” no **** Sherlock! Right now we are are yet again plagued by this terrible broadband! Do better!
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Rich G Jones
(@wretchedtimes) reported
@virginmedia been trying to contact CS to cancel contract and after being on hold for 30 minutes got a pre-recorded message saying my call would not be answered and I should cal back tomorrow.
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Illy Mus 💙
(@illymus) reported
@virginmedia how can you say you say on your app and website that there are no issues when clearly by the sheer number of volumes of tweets all saying the same thing about technical errors. We all have work to do so cannot wait 24 hours. I am also currently
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Kathryn
(@Illuminatekat) reported
@virginmedia Maybe give your customers customer retention discounts instead of constantly sweetening deals for new customers. And when customers do want to leave, don't hold them on the phone for 45 mins and actually LISTEN to their complaints of poor service and FIX it.
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steveathome1
(@SteveKilmurry) reported
@virginmedia Can anyone help my mum who has broken her hip? Virgin have ended her mobile service by mistake so she has no phone and can't get out. The CS agent wouldn't help due to data protection even though I had every detail apart from the account password so wouldn't correct.
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Eddy Leviten 💙
(@eddylev) reported
@virginmedia ...but engineers left the site without fixing the problem...and leaving customers disconnected...very very poor service indeed
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Chlo ♡
(@Chlo_62) reported
@abbyhorsegirl @virginmedia I know! They sent me the free wifi dongle, but honestly it’s a piece of ****!! Never had any signal and always says connection error so it doesn’t get used anyway! My Installation has been rescheduled 3 times now because the external works haven’t been done. ******* stupid 🙄🙄🙄