Virgin Media Outage Report in Wantage, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wantage, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wantage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wantage, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Wi-fi | |
| Oxford |
Total Blackout | |
| Oxford |
Wi-fi | |
| Abingdon |
Wi-fi | |
| Didcot |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wantage, England
Latest outage, problems and issue reports in Wantage and nearby locations:
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi, I got through & they ran some tests & everything was fine(:-) but it was suggested that maybe there is some Network maintenance somewhere & that when it’s completed the Top Green Flashing light on the Router will go back to normal🤞🙏👍
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I went on Virginmedia & it said they know of a TV Issue & it was affecting TV Go Users so does this it could be affecting normal TV Viewing through V6 Box & Virginmedia Router. The Fix time is estimated for 12pm Tomorrow(Engineer) I cannot watch TV Now it keeps going On & Off😱😫
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Manwithfishhead
(@manwithfishhead) reported
from
Abingdon, England
@virginmedia No I haven't. Even the service status page is down on the website. :( the phone lines tell me you are working on it, which is fabby but would be good to know what the issue is and how serious I suppose. Thanks for coming back to me so quickly though. :)
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Also had a huge issue with Together Energy who owed me £500 and wouldn’t pay it. Eventually contacted finance lady at Daily Mail who contacted them and I got my money. Will dig her details out if I can. She was very helpful.
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia We need this sorting, as there are 3 of us working from home, involving video meetings. How do we get in touch with you to sort our services out? Our TIVo box is also slow to respond and on-demand isn’t working, due to internet problems. Help. Now. Please.
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Kim Marie Pike
(@HollySquirrel) reported
from
Didcot, England
@virginmedia My husband has been unable to contact anyone at customer service. It seems our router has an intermittent fault. Please advise ASAP. My husband is a key worker (electricity generation), having a stable internet connection, is essential. 2/2
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia 1hour waiting the first time and disconnected. This is the second time, still on the phone and waiting 55min. It is pretty much the whole day wasted trying to talk to customer services. Can you please help?
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
FAMILIES WHO DID NOT HAVE COMPUTERS FOR LOCAL BUSINESSES TO DONATE LAPTOPS AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest (7/8)
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia I’ve been looking into this problem & the TV is all Connected to my Virginmedia Internet then it suddenly disconnects from the Internet & then this is why it goes back to my TV Homescreen then i go back into settings & wireless network click on this & then it’s returns & works🤪?
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Inmita Medina
(@inmilla68) reported
from
Didcot, England
@virginmedia Hi there. Never got my 5 GB SIM card as stated in my contract. Been waiting for over a month and never got it! Impossible to get through customer services to speak to a human...
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Hi I downloaded the latest Update for my Apple Phone & ever since then when i click on my Virginmedia Hub3 my phone says it’s connected to the network but has weak security I’ve never known it to say that before😱
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia Finally we did. Took 2 days of texting. Not the best service.
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Betty Jo Workman
(@bettyjo62) reported
from
Abingdon, England
@DailyMailUK #virginmedia such a bad service
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Kim
(@Neeknowsbest) reported
from
Didcot, England
@virginmedia Hi. I have has my your chat open for 24 hours, sent a text message 36 hours ago and no response to either. As a new customer, with a query, this is not a good start.
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Rodney Smith
(@SmithRodwsmith1) reported
from
Cumnor, England
@virginmedia Put TV on 10.50am & First episode of TV going back into Samsung QLED TV was just after 11.15am now it’s fine again, it just shows that my Wiring is Fine & that it’s The Network Connectivity with the Culprit outside in The Green Virginmedia Box Outside.Can you plz send an Engineer
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Wendy
(@Wendywirdz) reported
from
Abingdon, England
@virginmedia are the worst company to get hold of. If you read this, please contact me about my account!!!! #virginmedia
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A1NOS
(@a1_nos) reported
from
Abingdon, England
@CloopR @virginmedia Just horrid. I had the same problem with Vodafone. In the end the only way I resolved it was a good friend was golfing buddies with the CEO otherwise I don’t think I’d have sorted it.
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Amelia
(@Amelia30549431) reported
from
Abingdon, England
@LaurakBuzz @virginmedia They can slow down your service in busy times. Dodgy. It’s in the contract though
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Woody Harrison
(@woodythemover) reported
from
Carterton, England
@stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help
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@MARCUS1961UK
(@MARCUS1961UK) reported
from
Cholsey, England
AND BT VIRGIN MEDIA AND OTHER COMPANIES TO HELP THE POOREST OUT AND NOW OUT OF NO WHERE AND MAKE IT LOOK LIKE YOU THOUGHT OF THE IDEA, WELL YOU DID NOT HANG YOUR HEAD IN SHAME MADAM LYING. Kindest Regards, Mr Mark O G Anderson-Baker @MARCUS1961UK (3/3)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kayleigh
(@kayleighello) reported
@virginmedia yes i’ve checked and done everything and they say it isn’t a problem in my area but surely it must be if my neighbours with virgin wifi have the exact same problems!
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fee
(@FeePfhk) reported
@virginmedia still no tv or broadband in G758yd area,now over 48hrs, not been updated re fix last update saying fix by 2.15. Yet another deadline passed .. please can you update what’s happening 😡
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Poman
(@poman3000) reported
@virginmedia Guess what and it’s the 10th time line that has come and gone still no fix at 14:15 and as it’s now 15:01 and no updates either online or via text, customer service is shocking at Virgin
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kayleigh
(@kayleighello) reported
@virginmedia Monday is just so far away considering my household need the internet for work and school! we have had so many issues since getting virgin wifi, it’s unbelievable how slow it is to resolve problems or even have good communication with your company.
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M
(@MattieGartrell) reported
@virginmedia Regardless of my settings - do you really think 4 calls everyday is a good sales tactic? It’s harassment. The next ‘David’ or ‘Zoe’ **** calls that can’t barely speak English is gonna get some serious smoke down the phone. Been told 5 times I’ve been taken off their list.
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kayleigh
(@kayleighello) reported
@virginmedia i am just so frustrated with your customer services! they are terrible, are they even looking to see if there is a fault in my area, shouldn’t they look into this first before sending me an engineer? how is a fault in my home if multiple homes are the same?
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Arabella N-R
(@arabellanr) reported
@virginmedia I appreciate you yourselves don't have any information, but someone @virginmedia or @TfL MUST be aware of this issue and working to resolve it. Who can I email please?
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Adrian
(@Adywakey) reported
@virginmedia @CitizensAdvice you can take a deal out in under 5 minutes but want to cancel one and you’ll have to wait over 5 and a half hours and counting.
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Zoe
(@hikesandramble) reported
@virginmedia Thanks for replying, twice wasn’t given a reason. Third time was I’m a third party not the account holder even though I have the authority on the account. It’s usually myself that changes the package. I was assuming it was credit checks? No issues before though
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A Rose by any other name
(@MaureenRWillis) reported
@virginmedia. Contract ended. 50 min call to cancel. 25 mins of that was being pressured by disconnections! Kept saying he couldn't cancel without a reason. That call was ultimately my main reason in the end! Shameful!