Virgin Media Outage Report in Watchfield, Oxfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Watchfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Watchfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Watchfield, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Carterton, Swindon and Witney.
| City | Problem Type | Report Time |
|---|---|---|
 Carterton |
Wi-fi | |
| Swindon |
TV | |
| Swindon |
Internet | |
| Swindon |
Wi-fi | |
| Swindon |
Internet | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Watchfield, England
Latest outage, problems and issue reports in Watchfield and nearby locations:
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Janine Surridge
(@Janine3579) reported
from
Swindon, England
@richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
Extremely disappointed with @virginmedia have gone back on their written word about my package. Been a customer for over 8 years and feel like I have been treated like dirt. I should get a complaint call within 7 days. I will not hold my breath. Shame on #virgin
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harry pottle
(@harry_pottle) reported
from
Swindon, England
@virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough
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Travis Marchant
(@TravMarchant) reported
from
Swindon, England
@SammyFarr4 @virginmedia How am I meant to give the fans the Elite finish that they’re craving with a service like that
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Phil Jefferies🏃🚴🏊
(@Philsdriving) reported
from
Watchfield, England
@virginmedia Are cables secure, no other problems with equipment. We have another box in another room which works fine
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!
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Rob 🏴
(@robstfc) reported
from
Swindon, England
@virginmedia Virgin Mobile down, can receive calls but can’t make any....🤬
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia They can’t help me via webcast needs to go through your retentions team and has to be by phone which is the problem!!
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.
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Steve Bowen
(@Bowen660) reported
from
Swindon, England
@virginmedia I’ve called 5 times and on average takes me 15 minutes of my time to discuss and it never gets resolved. And you just charged me £135 for the last month of having 1/2 of a service.
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Steve Bowen
(@Bowen660) reported
from
Swindon, England
@virginmedia Christian (tech I.d 4532)came round this morning and absolutely smashed it. What a lovely guy and top service. Fixed all the problems and sorted my account out 👍🏼
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia disgusted with the customer service from virgin media. My Nan is 80 years old and is trying to get a PUK code to keep her phone number and your staff hung up on her because she couldn’t remember her password!!!
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Caroline Oates 🇪🇺
(@CarolineOates83) reported
from
Watchfield, England
@AntonyHumphreys @virginmedia Antony I’ve recently had a terrible experience with Virgin, I don’t recommend them! TV box is great but service was surprisingly 💩.
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gordon black
(@gblusher) reported
from
Swindon, England
@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
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Travis Marchant
(@TravMarchant) reported
from
Swindon, England
Your WiFi is a piece of shit @virginmedia
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Paul Webb
(@thatpauloguy) reported
from
Swindon, England
@virginmedia hey! Your customer service team are useless. Parents making changes to services and no one will send an email to confirm price. Not good enough. Last time they were quoted the monthly fee ended up more than quoted.
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia The complaint was made over the phone yesterday. I wanted to cancel but was told I needed to finish my contract and could only make request 30 days before the end. At that time I downgraded my contract, this was confirmed in writing. A few weeks later I requested cancellation
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia Still waiting for my complaint to be answered. Will not be holding my breath.
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Robin Tremblin
(@hondarobin) reported
from
Swindon, England
@virginmedia what is happening with the tv go app. I want to watch something on my laptop and it just says service not available do we get a refund for the lack of service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Payden
(@r0bskee) reported
@CARNDARAK @vmbusiness nothing can beat @telekomHU . Been struggling with the same issue for 3 years 😢 competitive gaming is impossible
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TORYPHOBIC `
(@theKvella) reported
I left@VirginMedia 10 ears ago because they were UTTER SHITE ... @BT is now just as bad and so I gfeglt mabe 10 years experience might have helped... turns out @VIRGINMEDIA ARE STILL #SHITE
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Stuart Herbert 🖤🇪🇺💉💉🎸🐀
(@stuherbert) reported
.@virginmedia is the only way I can get full-fibre broadband where I live. So far, the purchasing and onboarding process has been an awful experience. And trying to get hold of a human to assist has proven impossible. Lack of competition isn't healthy for customers.
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Jeff Pratley
(@Pratjeffley) reported
@virginmedia just a quick observation about your chat/WhatsApp portal for managing customer service conversations. IT DOESN’T WORK. It really doesn’t. It’s not helpful, it isn’t efficient, and is way too prone to error.
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Nick Craven 🇺🇦
(@cravenmos) reported
@virginmedia ...but she did get a text saying one would come on December 21. Quite a difference between five hours and six days! Virgin is charging her more than £70 a month for the pleasure of its service. She certainly would be #BetterConnected
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jiten mehta
(@jitenm54) reported
@virginmedia I have spent over 8 hours on the phone to customer service and still not got anywhere. Everytime I call I get put through to different departments who cannot help.
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Rob Hudson
(@Rob_Hudson_91) reported
Save yourself hassle and DO NOT bother getting any package with @virginmedia dreadful customer service - call handlers are liars, deceitful & not interested in fulfilling the contract made on 2nd Nov! Still no WiFi and all they can say is sorry we understand your frustration…
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Karen hynd
(@HyndellisKaren) reported
@virginmedia are there broadband issues in Dunfermline? Brand new hub and when I go through the steps it's telling me to book an engineer, however last time this happened it was a widespread issue
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Ellie
(@areyouellie) reported
When I called to cancel my dad’s phone contract, the nice man from Virgin Media kept saying ‘I apologise for your loss’. This implies guilt doesn’t it?
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Andy Barnes
(@andydbarnes) reported
@virginmedia You answered. Eventually. No worries. It’s a broken system though. 2h on WhatsApp to get told to phone you anyway