Virgin Media Outage Report in Latton, Wiltshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Latton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Latton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Latton, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Latton, England
Latest outage, problems and issue reports in Latton and nearby locations:
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.
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Daniel Williams
(@BottleShopDan) reported
from
Royal Wootton Bassett, England
@vmbusinesshelp @banihwah @vmbusiness What have had no service for 3 weeks and counting
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia They can’t help me via webcast needs to go through your retentions team and has to be by phone which is the problem!!
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia Still waiting for my complaint to be answered. Will not be holding my breath.
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia The complaint was made over the phone yesterday. I wanted to cancel but was told I needed to finish my contract and could only make request 30 days before the end. At that time I downgraded my contract, this was confirmed in writing. A few weeks later I requested cancellation
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harry pottle
(@harry_pottle) reported
from
Swindon, England
@virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough
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gordon black
(@gblusher) reported
from
Swindon, England
@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
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Janine Surridge
(@Janine3579) reported
from
Swindon, England
@richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky
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Natasha King
(@Natasha26854518) reported
from
Swindon, England
It’s funny how when you want to add something to @virginmedia they answer the phone within two minutes , when you want to down grade or cancel you your waiting for over 20 mins, then get put on hold again for god knows how long 😤😤😤
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Adam Jenkins
(@StageDoorAdam) reported
from
Swindon, England
Not had a chance to watch tonight's #DadsArmyTheLostEpisodes on @goldchannel thanks to a @virginmedia outage that, according to their website, should've been fixed 3 hours ago (thanks for that!), but I'm it was as good as the two that have gone before. An undoubted triumph!
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!
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Rob 🏴
(@robstfc) reported
from
Swindon, England
@virginmedia Virgin Mobile down, can receive calls but can’t make any....🤬
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Caroline Oates 🇪🇺
(@CarolineOates83) reported
from
Watchfield, England
@AntonyHumphreys @virginmedia Antony I’ve recently had a terrible experience with Virgin, I don’t recommend them! TV box is great but service was surprisingly 💩.
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Phil Jefferies🏃🚴🏊
(@Philsdriving) reported
from
Watchfield, England
@virginmedia Are cables secure, no other problems with equipment. We have another box in another room which works fine
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
Extremely disappointed with @virginmedia have gone back on their written word about my package. Been a customer for over 8 years and feel like I have been treated like dirt. I should get a complaint call within 7 days. I will not hold my breath. Shame on #virgin
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Robin Tremblin
(@hondarobin) reported
from
Swindon, England
@virginmedia what is happening with the tv go app. I want to watch something on my laptop and it just says service not available do we get a refund for the lack of service
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
@virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
Virgin media down so no Netflix today smh 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie Ireland
(@irelandjax33) reported
I can’t believe the atrocious customer service we have just received from @VirginMedia incredibly rude, even shouting! Then cut our services off! I’m actually shocked @VirginMedia would employ someone with this kind of appalling customer service! Utterly disgraceful!!
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Ray
(@RayShmn) reported
@virginmedia hi, I have a WiFi issue in the house. I have rebooted as instructed but the issue remains. Your phone lines will not connect me to an agent, all they do is send a link and then cut off. Please can you arrange for for someone to call me ?
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Deborah Jefferies
(@debpennick) reported
@virginmedia The problem is that due to the email account logging in issue the password isn’t recognised and when we try to reset the password it says he doesn’t have an account. So this letter is going to probably be useless
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carol
(@CarolLongworth) reported
@virginmedia how do I make a complaint? I missed over a hour of boxing yesterday due to your services not working
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The Awooga Wolf
(@TomWolfAndrews) reported
@virginmedia Resolution in 7-10 working days. But if that’s correct, it’s been over 10 days now, and not once have I received an update from yourselves. I have had to call each time. And your website says 28 days for a complaint via post not telephone.
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J
(@Cobra1337_) reported
@virginmedia I have. It always says theres a problem in my area. It was fine last night, so here's to hoping theres no more issues now.
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Maenie
(@Maenie) reported
Apparently I need to talk to my neighbour about it. But my neighbours have just moved in. They've already contacted Virgin and had someone out after my engineer visit. So I'm still having broadband issues, but @virginmedia say they can't talk to me about it.
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Anita Lopez
(@AnitaLo88170463) reported
@virginmedia @virginhelp Ok but has worked for years. So obviously there is an issue!!! Don't patronise people and only offer solutions that put more monthly cost to my bill that very well my not be a solution!
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deejay beeatch
(@deejaybitch) reported
@virginmedia @Rami69039397 I’m having same issue - virgin media websafe has not worked properly since UI changes. Asked to wait 24 hrs by customer services rep - still same issue. Cannot access page currently
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lewis 🔱
(@l3wis_5) reported
@virginmedia please fix your ******* wifi lads