Virgin Media Outage Report in Latton, Wiltshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Latton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Latton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Latton, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Carterton and Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Carterton |
Wi-fi | |
| Swindon |
TV | |
| Swindon |
Internet | |
| Swindon |
Wi-fi | |
| Swindon |
Internet | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Latton, England
Latest outage, problems and issue reports in Latton and nearby locations:
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gordon black
(@gblusher) reported
from
Swindon, England
@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
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Caroline Oates 🇪🇺
(@CarolineOates83) reported
from
Watchfield, England
@AntonyHumphreys @virginmedia Antony I’ve recently had a terrible experience with Virgin, I don’t recommend them! TV box is great but service was surprisingly 💩.
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.
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Rob 🏴
(@robstfc) reported
from
Swindon, England
@virginmedia Virgin Mobile down, can receive calls but can’t make any....🤬
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Phil Jefferies🏃🚴🏊
(@Philsdriving) reported
from
Watchfield, England
@virginmedia Are cables secure, no other problems with equipment. We have another box in another room which works fine
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia disgusted with the customer service from virgin media. My Nan is 80 years old and is trying to get a PUK code to keep her phone number and your staff hung up on her because she couldn’t remember her password!!!
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia The complaint was made over the phone yesterday. I wanted to cancel but was told I needed to finish my contract and could only make request 30 days before the end. At that time I downgraded my contract, this was confirmed in writing. A few weeks later I requested cancellation
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
Virgin media down so no Netflix today smh 😤
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
Extremely disappointed with @virginmedia have gone back on their written word about my package. Been a customer for over 8 years and feel like I have been treated like dirt. I should get a complaint call within 7 days. I will not hold my breath. Shame on #virgin
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.
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Robin Tremblin
(@hondarobin) reported
from
Swindon, England
@virginmedia what is happening with the tv go app. I want to watch something on my laptop and it just says service not available do we get a refund for the lack of service
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia Still waiting for my complaint to be answered. Will not be holding my breath.
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
@virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia They can’t help me via webcast needs to go through your retentions team and has to be by phone which is the problem!!
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Janine Surridge
(@Janine3579) reported
from
Swindon, England
@richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕
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harry pottle
(@harry_pottle) reported
from
Swindon, England
@virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough
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Travis Marchant
(@TravMarchant) reported
from
Swindon, England
@SammyFarr4 @virginmedia How am I meant to give the fans the Elite finish that they’re craving with a service like that
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Adam Jenkins
(@StageDoorAdam) reported
from
Swindon, England
Not had a chance to watch tonight's #DadsArmyTheLostEpisodes on @goldchannel thanks to a @virginmedia outage that, according to their website, should've been fixed 3 hours ago (thanks for that!), but I'm it was as good as the two that have gone before. An undoubted triumph!
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Daniel Williams
(@BottleShopDan) reported
from
Royal Wootton Bassett, England
@vmbusinesshelp @banihwah @vmbusiness What have had no service for 3 weeks and counting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amee ☆.。.:*・°☆.。.:*・
(@Amyy_Symcox) reported
@virginmedia AND once I asked for all the calls to be reviewed regarding my complaint and compensation, being told ‘well we don’t actually listen back to any calls, it’s not what we do’?!?! IM SORRY WHAT THE ACTUAL HELL IS THIS COMPANY
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Amee ☆.。.:*・°☆.。.:*・
(@Amyy_Symcox) reported
@virginmedia ; well you have some explaining to do! Just had a so called ‘supervisor’ call me regarding my complaint who didn’t confirm Dpa with me, who had to put me on hold to look at my complaint which should of been looked at before AND WHOS PHONE WAS GOING OFF IN THE BACK!!
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quillers@hotmail.co.uk
(@QuillersTommy) reported
@richardbranson your virgin media company are trying to charge me £250 to fix a phone that's got a battery that's expanded and broken the phone. The phone is 2 months out of warranty but its a common fault with the Samsung S9, I use all your services home phone, broadband TV...
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Clive Richardson
(@CliveR39) reported
@virginmedia There is no dial tone and no connection when dialling in from mobile, just three beeps and disconnect. I'm not asking for much, just the service I'm paying for in this digital/cable era.
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quillers@hotmail.co.uk
(@QuillersTommy) reported
@virginmedia You can't even spell properly it shows the contempt you have for your customers, 30 years I've been a customer even before it was Virgin and to be treated the way I have is a travesty.
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Clive Richardson
(@CliveR39) reported
@virginmedia As mentioned, NOT Hub-connected, no fault shows on test from PC, but STILL no landline! Continuing abject service...
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quillers@hotmail.co.uk
(@QuillersTommy) reported
@virginmedia What's the point someone already told me the options pay off the contract early and get an upgrade or pay £250 to fix a phone with a problem that there's no way we could've foreseen. If you want to keep my business write off both contracts now upgrade us both and we'll talk.
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Leanne Lawlor
(@leanners76) reported
@virginmedia Hello? Can you please resolve outage in m34 I have an assignment due!!! I’m sure lots of other people are trying to work from home and/or submit assignments too. Get it sorted, £100 a month and no service!
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Simon G
(@SGL_Simon) reported
@virginmedia our TV box keeps freezing on live TV & recorded programmes. Checked coax cables are properly seated. I’m assuming it’s heat related? (Service status says all ok)
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Kirsty Plovie
(@kirstyaldo) reported
@virginmedia As a new customer we're not off to a good start already. Our installation date has been moved to the 3rd August due to you needing to carry out more work to prepare which I understand but I'd selected a Friday as I'm home. Is the 30th not an option?