Virgin Media Outage Report in Latton, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Latton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Latton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Latton, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Latton, England
Latest outage, problems and issue reports in Latton and nearby locations:
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James Trudgian (@jamestrudgian) reported from Swindon, England
Wow more than 2 weeks for an @SkyHelpTeam engineer to fix their broken box. So ends my 15 year custom. Hello @virginmedia
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Jonathan Ellis (@jonstfc) reported from Swindon, England
@virginmedia can you tell me if there's an issue in the SN3 area of Swindon.
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Matt Rogers (@mattrogers9) reported from Swindon, England
@vmbusiness have you got any temporary jobs to help@keep your networks running in these difficult times. Looking for something to tie me over
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Natasha King (@Natasha26854518) reported from Swindon, England
It’s funny how when you want to add something to @virginmedia they answer the phone within two minutes , when you want to down grade or cancel you your waiting for over 20 mins, then get put on hold again for god knows how long 😤😤😤
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England
@virginmedia No where as you can not supply a service, do not promote something you can not supply thank you
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Dani (@dansuela_) reported from Swindon, England
Virgin media has to be the absolute worst internet provider ever. I just wanna watch Stacey Dooley documentaries ffs, stop telling me you can't connect 😭
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Joshua Cook (@JoshuaCook2103) reported from Swindon, England
Virgin media down so no Netflix today smh 😤
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Woody Harrison (@woodythemover) reported from Carterton, England
@stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help
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🕸VENOMISS🕸 (@xVENOMISSx) reported from Swindon, England
@GreenEnigmaMixr @PlayVALORANT @WatchMixer You having internet problems too mate. I hope they fix virgin media internet ASAP
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Matt Rogers (@mattrogers9) reported from Swindon, England
@vmbusiness thank you for getting an engineer out to me today but unfortunately he hasn’t fixed my issue. You say you have 24/7 phone line but when I phone it says you are closed
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Dani (@dansuela_) reported from Swindon, England
@virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England
@virginmedia Thank you to Stuart and Simon also a nother nice guy I didn’t know his name, in Swindon for installing my new tv,broadband and phone, they had many problems and overcame them, had to go away then came back at 6pm to install, thank you guys you did a great job
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Dani (@dansuela_) reported from Swindon, England
@virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!
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Daniel Williams (@BottleShopDan) reported from Royal Wootton Bassett, England
@vmbusinesshelp @banihwah @vmbusiness What have had no service for 3 weeks and counting
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England
@virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky
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Janine Surridge (@Janine3579) reported from Swindon, England
@richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕
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Adam Jenkins (@StageDoorAdam) reported from Swindon, England
Not had a chance to watch tonight's #DadsArmyTheLostEpisodes on @goldchannel thanks to a @virginmedia outage that, according to their website, should've been fixed 3 hours ago (thanks for that!), but I'm it was as good as the two that have gone before. An undoubted triumph!
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Joshua Cook (@JoshuaCook2103) reported from Swindon, England
@virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.
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harry pottle (@harry_pottle) reported from Swindon, England
@virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough
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Paul Crook (@DANGERCROOK) reported from Swindon, England
@virginmedia Please make sure you give super praise for this Employee ,my phone charger was broken and she went that extra mile for me 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Taylor (@ChasTaylor) reported
Anyone else having problems with Virgin Media in D8?
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Ahilan A (@ahi_11) reported
Paying premium for 1GB fibre but once again intermittent and now no Internet for last 18 hours since their planned work a week ago. Est fix 30th Aug! What am I supposed to do for work @virginmedia! No backup or compensation for cust not acceptable. Switching once contract is up.
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Kevin Harmon (@kharmon67) reported
@virginmedia customer service is something else. Phoned me to try and cancel our engineer visit because they have done some checks and all is fine apparently. When I asked them what they have fixed to stop video calls cutting off or games lagging, he just hung up
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Miguel (@MaikM00) reported
@virginmedia What is the issue and why is it taking 4 days to fix? 2 days into the outage and no official communication or explanation
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Cllr Shelly Herterich Quinn (@CllrShellyHQ) reported
@virginmedia I’m in the States right now. Cannot use my broadband though I’ve paid. No one working on Sunday on call centre it seems. Terrible service.
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sam (@sasouthall6) reported
@virginmedia please sort your ******* awful internet out please 👍🏻
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Dancin' French Danson (@CocoPhilips) reported
@virginmedia @HarlysCorner @VirginMediaIE I think questions need to be asked of VirginIE why they didn't respond to Harly or anyone else in 2 hours of an internet blackout.
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Alex79, OK? (@Alex79uk) reported
@PMurphy1978 Don't have any advice sorry, but I do have sympathy. Our Virgin Media hub is absolute garbage. Goes down at least 2-3 times a week, constantly have to restart it, and we lose internet on a regular basis.
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Ian (@ILHughes_) reported
@virginmedia Been on and off all day. None of these jssues have been noted in the service checker - which isn't unusual. Sure it'll all be sorted out before the consecutive 48 hour outage that qualifies me for compensation is up. Really useless. End of my contract can't come soon enough
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Helen Cooke (@HelenCo53499263) reported
@virginmedia Thanks for being so incompetent with your customer service that my brother has now spent over 6 hours on the phone in the past day trying to sort out your lies. He currently is over 40 minutes into a phone call having been passed between 8 different agents…