Virgin Media Outage Report in Latton, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Latton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Latton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Latton, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Wi-fi | |
| Swindon |
TV | |
| Swindon |
Wi-fi | |
| Swindon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Latton, England
Latest outage, problems and issue reports in Latton and nearby locations:
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
Rang to cancel @virginmedia this week as their broadband is poo and for the first time ever the lady in cancellations just said “ok we’ll cancel now”. No arguments, no persuasion, no questions. #dontneedthecustom
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mike
(@mikechayes) reported
from
Swindon, England
@virginmedia I had virgin media but the service is no poor i decided i could not be treated like that. so cut it loose and it feels great. rather live in the 80s than have that again
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
@virginmedia are providing a shocker of a service AGAIN! No paper bills despite paying for it, a late payment charge for your error, no clue what I’m paying for, and you can’t tell me. #poorcustomerservice
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Paul Hargreaves
(@Paul_Hargreaves) reported
from
Latton, England
.@vmbusiness We heard today that due to repairs ours & other business broadbands @FlourishGlen will be down for 6 hours next Thursday. We will have to close and turn away 100s of customers as won't able to take payment.Surely the hospitality sector has had enough trials in 2021?
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M11DGA
(@mimadden) reported
from
Swindon, England
@virginmedia hello I signed up for your service last month, unfortunately your agent misunderstood my surname, despite informing you of this it’s still not rectified, can you help?
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Les Colyer - RAZORFILM & TV
(@RazorTelevision) reported
from
Swindon, England
@VlRGlNMEDIA #virginmedia ABSOLUTELY SHODDY UNSTABLE BROADBAND SERVICE ON #SWINDON - TOTALLY UNUSABLE SORT THIS MESS OUT
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Jay Marshman
(@JamieMarshman12) reported
from
Swindon, England
@virginmedia are a complete joke of a company. Been trying for months to speak to someone regarding a latency issue no one in there tech support has a clue and the call always gets disconnected. Now apparently my account is suspended due to non payment yet that’s not due until
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness lol your customer service is funny phoned up to find my cancellation terms then ask why I’m considering leaving tell you get a better value else and you quote me a price 30p more than I already pay for the same package
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia I've got no Internet in swindon SN3 5BA area. Is there an outage and when will it be sorted.
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Paul French
(@pfrench711) reported
from
Swindon, England
@virginmedia we are moving house next week and you don’t provide service at our new address. Impossible to contact you to end contract via website or phone. Please get in touch ASAP. Only option at the moment is to cancel DD
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🕸VENOMISS🕸
(@xVENOMISSx) reported
from
Swindon, England
@GreenEnigmaMixr @PlayVALORANT @WatchMixer You having internet problems too mate. I hope they fix virgin media internet ASAP
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astronomical reg
(@kurtsamp) reported
from
Swindon, England
@virginmedia no internet sn3 wtf
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Russ
(@Mr_Stage) reported
from
Cirencester, England
@JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.
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Prelovedbugz
(@prelovedbugz) reported
from
Swindon, England
@virginmedia no service in swindon. What a joke
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Swindon, England
@warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia can you tell me if there's an issue in the SN3 area of Swindon.
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Benjy
(@BenjyRobinson09) reported
from
Swindon, England
@virginmedia your online chat, and customer service is utter shite
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
I’ve recently switched from @virginmedia to @skytv and it has to be the WORST decision ever. So many connectivity problems, dropping network on the Q Mini boxes all the time. Absolute ****!
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness thank you for getting an engineer out to me today but unfortunately he hasn’t fixed my issue. You say you have 24/7 phone line but when I phone it says you are closed
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Phil Marshman
(@PhilMarshman) reported
from
Swindon, England
@virginmedia 2nd outage in 2 weeks, no broadband when trying run a business during lockdown. Rubbish service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oh This Bloody Computer
(@OhThisBloodyPC) reported
@virginmedia Well the offer was made on the same day that they withdrew the offer so it’s hard to agree a resolution. Thanks for the number. What’s the average waiting time?
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jody specht
(@spechtboy) reported
@virginmedia Intermittent service for last week and nothing today. But more frustrated with the mixed messages and poor information about the service. And poor customer service. Hence rant. Only want a clear answer!
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Craig Dennis
(@craigmdennis) reported
@Trev_Morris @bt_uk @virginmedia Thankfully they let him out of his contract (after a lot of fighting). I'll never go near them, that's for sure.
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jody specht
(@spechtboy) reported
@virginmedia And you have just sent me to why I am ranting! That page says no issues but when I phone it says they are. When I speak to someone they say there is an issue, follow the link you sent to check, which says no issue. Argh
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Andy
(@nomadpad25) reported
@virginmedia No thanks. You're absolutely useless! Another compaint is in regarding the existing complaint. customer service on social media is different when other people can see your replies. Weird that!
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jody specht
(@spechtboy) reported
@virginmedia If its not working I can deal with that. If is working, brilliant. But to be told to keeping checking an app for details that is not conveying the same message is ridiculous!
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jon dean
(@deanophoneop) reported
@virginmedia What is frustrating is I’ve worked all the time during covid I have a lateral flow test every few days so why can’t your technician s do the same. If you are expecting me to wait until June 21 before I even get a date then I will terminate my contract with you.
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Kelly Cheshire
(@KJCheshire) reported
@virginmedia hi please can you confirm if there are any problems with landline for TF4 2HY? My line is dead. Thanks
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John Stewart
(@John_B_Stewart) reported
@Ofcom @ICOnews Currently inundated with calls claiming to be from Virgin Media. Are you guys tracking this? Doing anything to stop these obvious scam campaigns? Last number 01454602368 Surely you have network powers to stop these people at source?
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jody specht
(@spechtboy) reported
@virginmedia When I called, the customer service agent said they new about it 2 days ago! I've had issues all week. So not sure what virgin media timescales rate as new? I suppose time is quite subjective really 🤔