Virgin Media Outage Report in Royal Wootton Bassett, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Wootton Bassett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Wootton Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Royal Wootton Bassett, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
TV | |
| Swindon |
Internet | |
| Swindon |
Wi-fi | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Royal Wootton Bassett, England
Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness thank you for getting an engineer out to me today but unfortunately he hasn’t fixed my issue. You say you have 24/7 phone line but when I phone it says you are closed
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Swindon, England
@warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡
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Jay Marshman
(@JamieMarshman12) reported
from
Swindon, England
@virginmedia are a complete joke of a company. Been trying for months to speak to someone regarding a latency issue no one in there tech support has a clue and the call always gets disconnected. Now apparently my account is suspended due to non payment yet that’s not due until
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captain chungus™
(@Yarrhful) reported
from
Melksham, England
@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia can you tell me if there's an issue in the SN3 area of Swindon.
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia I've got no Internet in swindon SN3 5BA area. Is there an outage and when will it be sorted.
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Dani
(@dansuela_) reported
from
Swindon, England
Virgin media has to be the absolute worst internet provider ever. I just wanna watch Stacey Dooley documentaries ffs, stop telling me you can't connect 😭
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Phil Marshman
(@PhilMarshman) reported
from
Swindon, England
@virginmedia 2nd outage in 2 weeks, no broadband when trying run a business during lockdown. Rubbish service.
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Les Colyer - RAZORFILM & TV
(@RazorTelevision) reported
from
Swindon, England
@VlRGlNMEDIA #virginmedia ABSOLUTELY SHODDY UNSTABLE BROADBAND SERVICE ON #SWINDON - TOTALLY UNUSABLE SORT THIS MESS OUT
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Charlie Murray
(@Kranitoko) reported
from
Chippenham, England
Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
Rang to cancel @virginmedia this week as their broadband is poo and for the first time ever the lady in cancellations just said “ok we’ll cancel now”. No arguments, no persuasion, no questions. #dontneedthecustom
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Benjy
(@BenjyRobinson09) reported
from
Swindon, England
@virginmedia your online chat, and customer service is utter shite
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🕸VENOMISS🕸
(@xVENOMISSx) reported
from
Swindon, England
@GreenEnigmaMixr @PlayVALORANT @WatchMixer You having internet problems too mate. I hope they fix virgin media internet ASAP
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
@virginmedia are providing a shocker of a service AGAIN! No paper bills despite paying for it, a late payment charge for your error, no clue what I’m paying for, and you can’t tell me. #poorcustomerservice
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness have you got any temporary jobs to help@keep your networks running in these difficult times. Looking for something to tie me over
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𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓
(@NoWireHangers) reported
from
Bromham, England
@SiOrme @virginmedia Go elsewhere. They are the worst.
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Paul French
(@pfrench711) reported
from
Swindon, England
@virginmedia we are moving house next week and you don’t provide service at our new address. Impossible to contact you to end contract via website or phone. Please get in touch ASAP. Only option at the moment is to cancel DD
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Payden
(@r0bskee) reported
@CARNDARAK @vmbusiness nothing can beat @telekomHU . Been struggling with the same issue for 3 years 😢 competitive gaming is impossible
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TORYPHOBIC `
(@theKvella) reported
I left@VirginMedia 10 ears ago because they were UTTER SHITE ... @BT is now just as bad and so I gfeglt mabe 10 years experience might have helped... turns out @VIRGINMEDIA ARE STILL #SHITE
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Stuart Herbert 🖤🇪🇺💉💉🎸🐀
(@stuherbert) reported
.@virginmedia is the only way I can get full-fibre broadband where I live. So far, the purchasing and onboarding process has been an awful experience. And trying to get hold of a human to assist has proven impossible. Lack of competition isn't healthy for customers.
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Jeff Pratley
(@Pratjeffley) reported
@virginmedia just a quick observation about your chat/WhatsApp portal for managing customer service conversations. IT DOESN’T WORK. It really doesn’t. It’s not helpful, it isn’t efficient, and is way too prone to error.
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Nick Craven 🇺🇦
(@cravenmos) reported
@virginmedia ...but she did get a text saying one would come on December 21. Quite a difference between five hours and six days! Virgin is charging her more than £70 a month for the pleasure of its service. She certainly would be #BetterConnected
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jiten mehta
(@jitenm54) reported
@virginmedia I have spent over 8 hours on the phone to customer service and still not got anywhere. Everytime I call I get put through to different departments who cannot help.
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Rob Hudson
(@Rob_Hudson_91) reported
Save yourself hassle and DO NOT bother getting any package with @virginmedia dreadful customer service - call handlers are liars, deceitful & not interested in fulfilling the contract made on 2nd Nov! Still no WiFi and all they can say is sorry we understand your frustration…
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Karen hynd
(@HyndellisKaren) reported
@virginmedia are there broadband issues in Dunfermline? Brand new hub and when I go through the steps it's telling me to book an engineer, however last time this happened it was a widespread issue
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Ellie
(@areyouellie) reported
When I called to cancel my dad’s phone contract, the nice man from Virgin Media kept saying ‘I apologise for your loss’. This implies guilt doesn’t it?
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Andy Barnes
(@andydbarnes) reported
@virginmedia You answered. Eventually. No worries. It’s a broken system though. 2h on WhatsApp to get told to phone you anyway