Virgin Media

Virgin Media Outage Report in Royal Wootton Bassett, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Royal Wootton Bassett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Wootton Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Royal Wootton Bassett, Wiltshire, England 01/02/2026 04:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Royal Wootton Bassett, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Swindon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwindon Internet
United KingdomSwindon TV
United KingdomSwindon TV
United KingdomSwindon Internet
United KingdomSwindon Wi-fi
United KingdomSwindon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Royal Wootton Bassett, England

Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:

  • NoWireHangers 𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported from Bromham, England

    @SiOrme @virginmedia Go elsewhere. They are the worst.

  • JoshuaCook2103 Joshua Cook (@JoshuaCook2103) reported from Swindon, England

    Virgin media down so no Netflix today smh 😤

  • JoshuaCook2103 Joshua Cook (@JoshuaCook2103) reported from Swindon, England

    @virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.

  • dansuela_ Dani (@dansuela_) reported from Swindon, England

    Virgin media has to be the absolute worst internet provider ever. I just wanna watch Stacey Dooley documentaries ffs, stop telling me you can't connect 😭

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Royal Wootton Bassett, England

    @vmbusinesshelp @banihwah @vmbusiness What have had no service for 3 weeks and counting

  • Natasha26854518 Natasha King (@Natasha26854518) reported from Swindon, England

    It’s funny how when you want to add something to @virginmedia they answer the phone within two minutes , when you want to down grade or cancel you your waiting for over 20 mins, then get put on hold again for god knows how long 😤😤😤

  • Janine3579 Janine Surridge (@Janine3579) reported from Swindon, England

    @richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕

  • alpha_xphoto Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia No where as you can not supply a service, do not promote something you can not supply thank you

  • mattrogers9 Matt Rogers (@mattrogers9) reported from Swindon, England

    @vmbusiness thank you for getting an engineer out to me today but unfortunately he hasn’t fixed my issue. You say you have 24/7 phone line but when I phone it says you are closed

  • jamestrudgian James Trudgian (@jamestrudgian) reported from Swindon, England

    Wow more than 2 weeks for an @SkyHelpTeam engineer to fix their broken box. So ends my 15 year custom. Hello @virginmedia

  • alpha_xphoto Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia Thank you to Stuart and Simon also a nother nice guy I didn’t know his name, in Swindon for installing my new tv,broadband and phone, they had many problems and overcame them, had to go away then came back at 6pm to install, thank you guys you did a great job

  • dansuela_ Dani (@dansuela_) reported from Swindon, England

    @virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!

  • mattrogers9 Matt Rogers (@mattrogers9) reported from Swindon, England

    @vmbusiness have you got any temporary jobs to help@keep your networks running in these difficult times. Looking for something to tie me over

  • StageDoorAdam Adam Jenkins (@StageDoorAdam) reported from Swindon, England

    Not had a chance to watch tonight's #DadsArmyTheLostEpisodes on @goldchannel thanks to a @virginmedia outage that, according to their website, should've been fixed 3 hours ago (thanks for that!), but I'm it was as good as the two that have gone before. An undoubted triumph!

  • gblusher gordon black (@gblusher) reported from Swindon, England

    @virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.

  • jamiew007 Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted

  • alpha_xphoto Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky

  • harry_pottle harry pottle (@harry_pottle) reported from Swindon, England

    @virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough

  • DANGERCROOK Paul Crook (@DANGERCROOK) reported from Swindon, England

    @virginmedia Please make sure you give super praise for this Employee ,my phone charger was broken and she went that extra mile for me 👍

  • dansuela_ Dani (@dansuela_) reported from Swindon, England

    @virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HemaLad Hema Chhaniyara (@HemaLad) reported

    .@virginmedia why is your broadband so bloody awful? only on my second month with you and I have to cal 2-3 times a week because it doesn’t work. iI thought Sky was bad, you’ve been worse 😡

  • Skitz_Tweets iSkitzTV #SkitzophreniacNation (@Skitz_Tweets) reported

    @virginmedia Its back up and running now but im now working all weekend 😩 sucks to be me

  • Real_Cazbarr 🌹𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹©️ (Here comes Trouble!) (@Real_Cazbarr) reported

    Man, my internet is so slow to non-existent @virginmedia I know you were doing updates a couple of days ago but never been right since! What's going on??

  • CenGinLondon CenGin. #FBPE Tory Britain is in meltdown (@CenGinLondon) reported

    @virginmedia @SouthamptonFC @NSP_teachers 3 years wuth BT and no problems. 3 weeks with Virgin Media at 60% more £ than BT and 2 broadband failures in 3 weeks. Useless useless useless service.

  • TheWhiteRoe The White Roe 🏳️‍🌈 (@TheWhiteRoe) reported

    @virginmedia I've attempted to get a quicker resolution, as my mother is moving within the week, but if she decides to cancel her services, she will get charged for a contract that SHE DID NOT AGREE TO, And as I mentioned, the slew of bad CSR's.

  • sharon_bass Basso (@sharon_bass) reported

    @virginmedia I'm msg you again as someone has removed the broadband and the loyalty customer item from my fathers acc. He needs bb for his carers. #dementia I usually speak with Lee. Thanks

  • karlpharris1985 Karl Harris (@karlpharris1985) reported

    @virginmedia please help I can’t set up an account and tried all day to get through with no luck

  • robbiederby Robin Palmer (@robbiederby) reported

    @virginmedia Oh the problem has sorted itself out now.. The connection speeds returned almost on cue with the error reporting dropping off on DownDetector.. So I wouldn't be so quick to dismiss them when you see a spike in reports.

  • jangoandbump Princess Consuela Banana Hammock (@jangoandbump) reported

    Anyone else having issues with their @virginmedia mobile? Can’t ring out, cant receive calls and can’t log into the account. Can’t even connect to 150?

  • MisfitsWorld20 Misfits World 📷🎮 (@MisfitsWorld20) reported

    @virginmedia I was meant to ring up during the week but due to circumstances I completely forgot been dealing with a family emergency all week,