Virgin Media Outage Report in Royal Wootton Bassett, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Wootton Bassett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Wootton Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Royal Wootton Bassett, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Wi-fi | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
TV | |
| Swindon |
Internet | |
| Swindon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Royal Wootton Bassett, England
Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:
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Paul Crook
(@DANGERCROOK) reported
from
Swindon, England
@virginmedia Please make sure you give super praise for this Employee ,my phone charger was broken and she went that extra mile for me 👍
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harry pottle
(@harry_pottle) reported
from
Swindon, England
@virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
@virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.
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Daniel Williams
(@BottleShopDan) reported
from
Royal Wootton Bassett, England
@vmbusinesshelp @banihwah @vmbusiness What have had no service for 3 weeks and counting
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia The complaint was made over the phone yesterday. I wanted to cancel but was told I needed to finish my contract and could only make request 30 days before the end. At that time I downgraded my contract, this was confirmed in writing. A few weeks later I requested cancellation
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Robin Tremblin
(@hondarobin) reported
from
Swindon, England
@virginmedia what is happening with the tv go app. I want to watch something on my laptop and it just says service not available do we get a refund for the lack of service
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia Thank you to Stuart and Simon also a nother nice guy I didn’t know his name, in Swindon for installing my new tv,broadband and phone, they had many problems and overcame them, had to go away then came back at 6pm to install, thank you guys you did a great job
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky
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Adam Jenkins
(@StageDoorAdam) reported
from
Swindon, England
Not had a chance to watch tonight's #DadsArmyTheLostEpisodes on @goldchannel thanks to a @virginmedia outage that, according to their website, should've been fixed 3 hours ago (thanks for that!), but I'm it was as good as the two that have gone before. An undoubted triumph!
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia Still waiting for my complaint to be answered. Will not be holding my breath.
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gordon black
(@gblusher) reported
from
Swindon, England
@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
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James Trudgian
(@jamestrudgian) reported
from
Swindon, England
Wow more than 2 weeks for an @SkyHelpTeam engineer to fix their broken box. So ends my 15 year custom. Hello @virginmedia
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
Virgin media down so no Netflix today smh 😤
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia No where as you can not supply a service, do not promote something you can not supply thank you
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.
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Dani
(@dansuela_) reported
from
Swindon, England
@virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!
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Janine Surridge
(@Janine3579) reported
from
Swindon, England
@richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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Natasha King
(@Natasha26854518) reported
from
Swindon, England
It’s funny how when you want to add something to @virginmedia they answer the phone within two minutes , when you want to down grade or cancel you your waiting for over 20 mins, then get put on hold again for god knows how long 😤😤😤
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jules Slater
(@Julesy83) reported
@virginmedia I have yes and there are no issues - I've rebooted on a number of occasions. Doesn't explain the drop out every day at the same time. Can I get a number to speak with someone?
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Darron Cullen
(@Darron_Cullen) reported
@virginmedia All the offers were far worse than current deals with other suppliers, so you’ve lost a customer.
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Adarsh Bashir
(@Adarsh_bashir) reported
@virginmedia @witchernetflix @NetflixUK Is asked him to arrange a call back from a manager but never got an email. I took my whole lunch at work to call u and issue was not resolved. Pathetic customer service. That’s how you deal with your customer ????
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simone clark
(@iglu_sim) reported
@virginmedia Already done. It says there’s issues with broadband and tv. There’s nothing wrong with these - just phone line
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Betrayal
(@BetrayalEU) reported
FFS here we go again @virginmedia has just cut off in my area randomly. The website just says there is an issue with both internet and TV. I have no eta atm so I may be needing to cancel stream tonight, I will keep you all posted.
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chris
(@cdavies79) reported
@virginmedia @O2 why does the 02 priority app keep crashing when I try to log in a virgin media subscriber? Have uninstalled and still same issue hasn’t worked for couple of weeks now
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Carmel Ann
(@carmelannyoung) reported
@virginmedia Now I’m told they have no date for fix and will just keep booking slots in the hope that they can find someone to come out!!! Crazy
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simone clark
(@iglu_sim) reported
@virginmedia Online it says there is@no issue in my area
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rachel louise ambler
(@rachellouiseam1) reported
@virginmedia is they a fault with the Internet in the hx2 area my Internet is really slow and sluggish I have done all the checks and restarted but its still the same.
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Carmel Ann
(@carmelannyoung) reported
@virginmedia All three services out on 18th. On 19th an engineer said cable outside needed replaced. Engineer booked for Mon,tues, wed and today. She has waited in each and had a no show. Zero comms on email it text. I’ve had to call 4 times now for updates. Terrrible customer service and