Virgin Media outages and service status in Royal Wootton Bassett, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Royal Wootton Bassett, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (50%)
- TV (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Royal Wootton Bassett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Wootton Bassett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Royal Wootton Bassett, England
The most recent Virgin Media outage reports came from the following cities: Swindon, and Chippenham.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon
|
Internet | 12 days ago |
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Virgin Media Issues Reports Near Royal Wootton Bassett, England
Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:
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Prelovedbugz (@prelovedbugz) reported from Swindon, England@virginmedia no service in swindon. What a joke
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gordon black (@gblusher) reported from Swindon, England@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
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Adam Jenkins (@StageDoorAdam) reported from Swindon, EnglandNot had a chance to watch tonight's #DadsArmyTheLostEpisodes on @goldchannel thanks to a @virginmedia outage that, according to their website, should've been fixed 3 hours ago (thanks for that!), but I'm it was as good as the two that have gone before. An undoubted triumph!
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harry pottle (@harry_pottle) reported from Swindon, England@virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough
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Paul Crook (@DANGERCROOK) reported from Swindon, England@virginmedia Please make sure you give super praise for this Employee ,my phone charger was broken and she went that extra mile for me 👍
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦 (@Airborne_paddy) reported from Swindon, England@virginmedia And another problem, I cannot get into my app as the password is incorrect, when I request a new one the link is always expired so I'm never able to change it.
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Steve Haynes MONSTER (@stevem3ter) reported from Swindon, England@warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡
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Joshua Cook (@JoshuaCook2103) reported from Swindon, EnglandVirgin media down so no Netflix today smh 😤
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Travis Marchant (@TravMarchant) reported from Swindon, England@SammyFarr4 @virginmedia How am I meant to give the fans the Elite finish that they’re craving with a service like that
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Jonathan Ellis (@jonstfc) reported from Swindon, England@virginmedia can you tell me if there's an issue in the SN3 area of Swindon.
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🌺 Sarah Louise Ayres 🌺 (@sayres87) reported from Swindon, England@virginmedia disgusted with the customer service from virgin media. My Nan is 80 years old and is trying to get a PUK code to keep her phone number and your staff hung up on her because she couldn’t remember her password!!!
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🌺 Sarah Louise Ayres 🌺 (@sayres87) reported from Swindon, England@virginmedia They can’t help me via webcast needs to go through your retentions team and has to be by phone which is the problem!!
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🌺 Sarah Louise Ayres 🌺 (@sayres87) reported from Swindon, England@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!
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Jonathan Ellis (@jonstfc) reported from Swindon, England@virginmedia I've got no Internet in swindon SN3 5BA area. Is there an outage and when will it be sorted.
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦 (@Airborne_paddy) reported from Swindon, England@Chezwig @virginmedia Thats showing 480 and 12 but its up and down like a hookers knickers!
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Steven Pipe (@PipeSteven) reported from Swindon, England@virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.
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CarlMcCulloch (@CarlMcCulloch) reported from Swindon, EnglandRang to cancel @virginmedia this week as their broadband is poo and for the first time ever the lady in cancellations just said “ok we’ll cancel now”. No arguments, no persuasion, no questions. #dontneedthecustom
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Steven Pipe (@PipeSteven) reported from Swindon, England@virginmedia The complaint was made over the phone yesterday. I wanted to cancel but was told I needed to finish my contract and could only make request 30 days before the end. At that time I downgraded my contract, this was confirmed in writing. A few weeks later I requested cancellation
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M11DGA (@mimadden) reported from Swindon, England@virginmedia hello I signed up for your service last month, unfortunately your agent misunderstood my surname, despite informing you of this it’s still not rectified, can you help?
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Dani (@dansuela_) reported from Swindon, England@virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark P (@WinnyOgden) reported@biggle1908 Avoid virgin media like the plague. Appalling customer service.
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Joseph Harvey (@Funkychicken65) reported@tim_longhurst A service with very channels and going down a lot, just like @virginmedia
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Louie Ells (@louie_elliott22) reported@tizyfv @virginmedia They ain’t bad for me they just give me 150 ping on NaC and 130 on Middle East
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Joe Duley American voiceover person (@Americanvoiceo1) reported@virginmedia STILL! Service completely out! No explanation (although app says 'everything is fine') It's deceiving info. No BB OR phone/TV. CAN'T ring customer service-at all. Now, my life's mission is to escalate w/CISAS as #Virginmedia is costing me financially/professionally.
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Shardon (@shardon1980) reported@virginmedia I can’t send DMs but update. Issue won’t be fixed until 14th August . Absolutely unacceptable. No notice or comms I had to check myself. I pay you a lot of money. To be over 2 weeks with no WiFi is unacceptable. No details either and your hotline has a wait time of over 45 mins.
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Ky Smith (@KySmith12345) reported@virginmedia can someone dm me regarding this pathetic piece of **** internet 😡
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Lisa (@LisaRacheal) reportedWorst company ever @virginmedia They say the same thing over and over again instead of just sending an engineer to actually fix it. I don’t work for you, you take my money so provide the service
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Jacqueline Bolton (@JacquelineBolto) reported@virginmedia No Internet since 5am today. Checked status no reported issues in our area. Equipment all fine. What do you suggest I do???
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Trina S 💙 (@BrownEyedGirlGB) reported@virginmedia Resolution estimate was 15:08. It’s not intermittent it’s totally out and the resolution estimate has moved 4 times and is now tomorrow evening. Right above the service status issue box is a box saying it’s time to renew, look at contract options. No chance. 4/4.
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Jack Ball (@j_ball13) reported.@virginmedia your bereavement team are a nightmare. We’re trying to transfer account from my deceased parent but we’ve been told we have to immediately cancel within 24 hours? Baring in mind we haven’t got anything else sorted to continue? Is this policy you promote to everyone?