Virgin Media outages and service status in Royal Wootton Bassett, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Royal Wootton Bassett, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Royal Wootton Bassett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Wootton Bassett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Royal Wootton Bassett, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon
|
Internet | 13 days ago |
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Virgin Media Issues Reports Near Royal Wootton Bassett, England
Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:
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Steven Pipe (@PipeSteven) reported from Swindon, England@virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.
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M11DGA (@mimadden) reported from Swindon, England@virginmedia hello I signed up for your service last month, unfortunately your agent misunderstood my surname, despite informing you of this it’s still not rectified, can you help?
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Jay Marshman (@JamieMarshman12) reported from Swindon, England@virginmedia are a complete joke of a company. Been trying for months to speak to someone regarding a latency issue no one in there tech support has a clue and the call always gets disconnected. Now apparently my account is suspended due to non payment yet that’s not due until
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Dani (@dansuela_) reported from Swindon, England@virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.
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captain chungus™ (@Yarrhful) reported from Melksham, England@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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Steven Pipe (@PipeSteven) reported from Swindon, England@virginmedia The complaint was made over the phone yesterday. I wanted to cancel but was told I needed to finish my contract and could only make request 30 days before the end. At that time I downgraded my contract, this was confirmed in writing. A few weeks later I requested cancellation
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Steve Bowen (@Bowen660) reported from Swindon, England@virginmedia I’ve called 5 times and on average takes me 15 minutes of my time to discuss and it never gets resolved. And you just charged me £135 for the last month of having 1/2 of a service.
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Steve Bowen (@Bowen660) reported from Swindon, England@virginmedia Christian (tech I.d 4532)came round this morning and absolutely smashed it. What a lovely guy and top service. Fixed all the problems and sorted my account out 👍🏼
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England@virginmedia No where as you can not supply a service, do not promote something you can not supply thank you
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦 (@Airborne_paddy) reported from Swindon, England@virginmedia And another problem, I cannot get into my app as the password is incorrect, when I request a new one the link is always expired so I'm never able to change it.
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Matt Rogers (@mattrogers9) reported from Swindon, England@vmbusiness thank you for getting an engineer out to me today but unfortunately he hasn’t fixed my issue. You say you have 24/7 phone line but when I phone it says you are closed
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Adam Jenkins (@StageDoorAdam) reported from Swindon, EnglandNot had a chance to watch tonight's #DadsArmyTheLostEpisodes on @goldchannel thanks to a @virginmedia outage that, according to their website, should've been fixed 3 hours ago (thanks for that!), but I'm it was as good as the two that have gone before. An undoubted triumph!
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Steven Pipe (@PipeSteven) reported from Swindon, England@virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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Jamie Walker (@jamiew007) reported from Melksham, England@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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Dani (@dansuela_) reported from Swindon, EnglandVirgin media has to be the absolute worst internet provider ever. I just wanna watch Stacey Dooley documentaries ffs, stop telling me you can't connect 😭
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Jonathan Ellis (@jonstfc) reported from Swindon, England@virginmedia can you tell me if there's an issue in the SN3 area of Swindon.
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Janice Bardwell🌻🇺🇦 (@janice_bardwell) reported from Royal Wootton Bassett, England@virginmedia how do I get some action on the poor broadband and useless intermittent WiFi I am getting,despite paying you a fortune . On going issue.Tried bot chat and email, no answer on phone. Computer tech says our router is ancient. Can’t move position as on short wire.
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Dani (@dansuela_) reported from Swindon, England@virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abby R (@abbyr6498) reported@virginmedia never been so pissed off about something so minor. But the way your customer service team are is ridiculous. Then to try and say I will arrange the charge to be waived as if that solves the issue. Nothing should be waived for starters as I didnt get what I purchased
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Ben Eaton (@BenEato46743114) reported@virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.
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Phil (@philbreadin) reported@virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.
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Gareth Lloyd (@El_Lloydie) reportedWell, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...
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🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv241483) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPT offers: live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷
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Reformed Prisoner (@formerprisoner_) reported@virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.
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Alloqui Strix (@AlloquiStrix) reported@virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?
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Luke (@LUKEQPR94) reportedHas Virgin Media gone down?
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Lee Black (@leeb9972) reported@virginmedia Dundee DD4 area, limited broadband, any issues you are aware of, i might need an engineer :(
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Martin Lawton (@MartinLawton) reported@virginmedia without a doubt one of the worst companies to deal with, put your bills up to say services need improving and they get worse