Virgin Media

Virgin Media Outage Report in Royal Wootton Bassett, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Royal Wootton Bassett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Wootton Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Royal Wootton Bassett, Wiltshire, England 11/13/2025 05:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Royal Wootton Bassett, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Swindon and Melksham.

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City Problem Type Report Time
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Royal Wootton Bassett, England

Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:

  • jamiew007 Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted

  • mattrogers9 Matt Rogers (@mattrogers9) reported from Swindon, England

    @vmbusiness thank you for getting an engineer out to me today but unfortunately he hasn’t fixed my issue. You say you have 24/7 phone line but when I phone it says you are closed

  • SamOsbiston Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

  • alpha_xphoto Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky

  • alpha_xphoto Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia No where as you can not supply a service, do not promote something you can not supply thank you

  • SamOsbiston Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.

  • Yarrhful captain chungus™ (@Yarrhful) reported from Melksham, England

    @virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.

  • dansuela_ Dani (@dansuela_) reported from Swindon, England

    @virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔

  • alpha_xphoto Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia Thank you to Stuart and Simon also a nother nice guy I didn’t know his name, in Swindon for installing my new tv,broadband and phone, they had many problems and overcame them, had to go away then came back at 6pm to install, thank you guys you did a great job

  • pfrench711 Paul French (@pfrench711) reported from Swindon, England

    @virginmedia we are moving house next week and you don’t provide service at our new address. Impossible to contact you to end contract via website or phone. Please get in touch ASAP. Only option at the moment is to cancel DD

  • RazorTelevision Les Colyer - RAZORFILM & TV (@RazorTelevision) reported from Swindon, England

    @VlRGlNMEDIA #virginmedia ABSOLUTELY SHODDY UNSTABLE BROADBAND SERVICE ON #SWINDON - TOTALLY UNUSABLE SORT THIS MESS OUT

  • dansuela_ Dani (@dansuela_) reported from Swindon, England

    Virgin media has to be the absolute worst internet provider ever. I just wanna watch Stacey Dooley documentaries ffs, stop telling me you can't connect 😭

  • dansuela_ Dani (@dansuela_) reported from Swindon, England

    @virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.

  • jonstfc Jonathan Ellis (@jonstfc) reported from Swindon, England

    @virginmedia can you tell me if there's an issue in the SN3 area of Swindon.

  • NoWireHangers 𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported from Bromham, England

    @SiOrme @virginmedia Go elsewhere. They are the worst.

  • DANGERCROOK Paul Crook (@DANGERCROOK) reported from Swindon, England

    @virginmedia Please make sure you give super praise for this Employee ,my phone charger was broken and she went that extra mile for me 👍

  • jamestrudgian James Trudgian (@jamestrudgian) reported from Swindon, England

    Wow more than 2 weeks for an @SkyHelpTeam engineer to fix their broken box. So ends my 15 year custom. Hello @virginmedia

  • mattrogers9 Matt Rogers (@mattrogers9) reported from Swindon, England

    @vmbusiness have you got any temporary jobs to help@keep your networks running in these difficult times. Looking for something to tie me over

  • xVENOMISSx 🕸VENOMISS🕸 (@xVENOMISSx) reported from Swindon, England

    @GreenEnigmaMixr @PlayVALORANT @WatchMixer You having internet problems too mate. I hope they fix virgin media internet ASAP

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • offpissed1 JS (@offpissed1) reported

    @virginmedia So turns out @virginmedia gets to keep my credit because they only send checks and I no longer have a UK address so they cannot do anything about. Pretty sure if I was in debit that wouldn't be an issue...

  • sandra_d19 Sandra Doyle (@sandra_d19) reported

    @virginmedia We’ve been in touch. Still too expensive for us so have to cancel and look for alternatives unfortunately

  • UHNMpharICTsupp MichaelL (@UHNMpharICTsupp) reported

    @virginmedia Pointless as page is always not available and the chat never works

  • KirstiOneill Kirsti O'neill (@KirstiOneill) reported

    @virginmedia Well no one can help. I have a virgin media account and an O2 account. Both me and sane address. But because virgin is in both names and they cant/won’t make it in my name I can’t access volt! Even though I pay and manage them both, ridiculous.

  • ArleneCasey Dr Arlene Casey (@ArleneCasey) reported

    @YoussefHariri1 @virginmedia I hate having to call virgin media it’s so awful. The engineers are great when they come to fix but support centre is dire!

  • ChrisWarman_ Chris Warman (@ChrisWarman_) reported

    @virginmedia No vpn, regardless. It is terrible for everything streaming, gaming & work

  • RobHunt01942805 Rob Hunt (@RobHunt01942805) reported

    @virginmedia Ok, so how do I access the web contact page, it says under contact us but I can’t find it. I’m not willing to spend another hour on the phone with virgin, I’ve followed your guidelines on how to cancel and you stole money.

  • Mikeyreynolds01 Mike Reynolds (@Mikeyreynolds01) reported

    @SkyUKy contract is due to finish 20th April, the app is great at tell9ng me to renew, but awful to allow me to cancel packages, not any point does it seem to allow me to reduce my package or cancel the renewal. Any help? @virginmedia seem to have given me a better offer 2 as a

  • scrapbookmum_ 💫Abby Indge 💐 (@scrapbookmum_) reported

    @virginmedia I’ve been cut out of service but haven’t received my new SIM. How do we fix this?

  • EmilyHStrange Emily (@EmilyHStrange) reported

    @amandaJdockery @virginmedia I'm having the exact same problem!