Virgin Media

Virgin Media Outage Report in Royal Wootton Bassett, Wiltshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Royal Wootton Bassett, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Wootton Bassett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Royal Wootton Bassett, Wiltshire, England 04/26/2025 03:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Royal Wootton Bassett, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Swindon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon TV
United KingdomSwindon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Royal Wootton Bassett, England

Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:

  • jamestrudgian James Trudgian (@jamestrudgian) reported from Swindon, England

    Wow more than 2 weeks for an @SkyHelpTeam engineer to fix their broken box. So ends my 15 year custom. Hello @virginmedia

  • Natasha26854518 Natasha King (@Natasha26854518) reported from Swindon, England

    It’s funny how when you want to add something to @virginmedia they answer the phone within two minutes , when you want to down grade or cancel you your waiting for over 20 mins, then get put on hold again for god knows how long 😤😤😤

  • SamOsbiston Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

  • dansuela_ Dani (@dansuela_) reported from Swindon, England

    @virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.

  • dansuela_ Dani (@dansuela_) reported from Swindon, England

    @virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!

  • NoWireHangers 𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported from Bromham, England

    @SiOrme @virginmedia Go elsewhere. They are the worst.

  • RazorTelevision Les Colyer - RAZORFILM & TV (@RazorTelevision) reported from Swindon, England

    @VlRGlNMEDIA #virginmedia ABSOLUTELY SHODDY UNSTABLE BROADBAND SERVICE ON #SWINDON - TOTALLY UNUSABLE SORT THIS MESS OUT

  • StageDoorAdam Adam Jenkins (@StageDoorAdam) reported from Swindon, England

    Not had a chance to watch tonight's #DadsArmyTheLostEpisodes on @goldchannel thanks to a @virginmedia outage that, according to their website, should've been fixed 3 hours ago (thanks for that!), but I'm it was as good as the two that have gone before. An undoubted triumph!

  • alpha_xphoto Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky

  • xVENOMISSx 🕸VENOMISS🕸 (@xVENOMISSx) reported from Swindon, England

    @GreenEnigmaMixr @PlayVALORANT @WatchMixer You having internet problems too mate. I hope they fix virgin media internet ASAP

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Royal Wootton Bassett, England

    @vmbusinesshelp @banihwah @vmbusiness What have had no service for 3 weeks and counting

  • mattrogers9 Matt Rogers (@mattrogers9) reported from Swindon, England

    @vmbusiness have you got any temporary jobs to help@keep your networks running in these difficult times. Looking for something to tie me over

  • JoshuaCook2103 Joshua Cook (@JoshuaCook2103) reported from Swindon, England

    @virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.

  • DANGERCROOK Paul Crook (@DANGERCROOK) reported from Swindon, England

    @virginmedia Please make sure you give super praise for this Employee ,my phone charger was broken and she went that extra mile for me 👍

  • mattrogers9 Matt Rogers (@mattrogers9) reported from Swindon, England

    @vmbusiness thank you for getting an engineer out to me today but unfortunately he hasn’t fixed my issue. You say you have 24/7 phone line but when I phone it says you are closed

  • jamiew007 Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted

  • alpha_xphoto Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia No where as you can not supply a service, do not promote something you can not supply thank you

  • dansuela_ Dani (@dansuela_) reported from Swindon, England

    Virgin media has to be the absolute worst internet provider ever. I just wanna watch Stacey Dooley documentaries ffs, stop telling me you can't connect 😭

  • alpha_xphoto Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia Thank you to Stuart and Simon also a nother nice guy I didn’t know his name, in Swindon for installing my new tv,broadband and phone, they had many problems and overcame them, had to go away then came back at 6pm to install, thank you guys you did a great job

  • jonstfc Jonathan Ellis (@jonstfc) reported from Swindon, England

    @virginmedia can you tell me if there's an issue in the SN3 area of Swindon.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DanMurr27890867 Dan Murray (@DanMurr27890867) reported

    @virginmedia @JamesHutchons The model doesn’t matter. Multiple reports in se24 of the service being down. This is an issue outside of the home.

  • Nickyveale Nicola Veale (@Nickyveale) reported

    @virginmedia Operative confirmed there were no area issues before the call dropped.

  • yoganandammara1 Yoganandam (@yoganandammara1) reported

    @virginmedia if this is not place to cancel account. where I can go..I have tried reaching 0345 454 1111..requested for cancellation .4 diff ppl received call and asked many questions at the end call ends abruptly.this happened twice.tmr will try again.

  • BanGaoRen Ben Goren (@BanGaoRen) reported

    @virginmedia Hi LS. I didn't know Virgin provided internet service in Taiwan! If I was back in the UK I wouldn't willingly use any Virgin/Branson product unless there was absolutely no other choice tbh no offence to you. Looking forward to when his trains get renationalised + he's out of NHS.

  • BanGaoRen Ben Goren (@BanGaoRen) reported

    @woolhatwoman @virginmedia How weird. Can't sleep, so got up to find my home internet connection down too~🧐😳

  • JBEddison Joey B Eddison 🤍💛💙 (@JBEddison) reported

    @MissVJFxx @virginmedia @EE Worst internet going, we’ll probably worst router going for sure.

  • Saul_Grist Saul Grist (@Saul_Grist) reported

    @virginmedia I just find the whole experience very poor from a customer service point of view

  • DirtyBarry5 Vallas record shop (@DirtyBarry5) reported

    @virginmedia No what’s the point the service will still be crap I will just invoice you my hourly rate for the 36 hours I can’t work should pay for my bill for the next six months or so

  • planet_dan Daniel S (@planet_dan) reported

    @virginmedia It was wireless. But honestly, all our connections are wireless. Who sits around running cables these days to get a connection? Nobody, is the answer. It’s preposterous.Only upgraded the account yesterday. Signed in for another 18 months but frankly I will cancel if this goes on.

  • Jadmock01 Keith Davidson (@Jadmock01) reported

    @virginmedia I think it might think its dropping out but nothing else loses its signal?