Virgin Media outages and service status in Royal Wootton Bassett, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Royal Wootton Bassett, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 28, 7:31 AM GMT+1.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Royal Wootton Bassett, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Wootton Bassett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Royal Wootton Bassett, England
The most recent Virgin Media outage reports came from the following cities: Swindon, and Chippenham.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon
|
Internet | 3 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Royal Wootton Bassett, England
Latest outage, problems and issue reports in Royal Wootton Bassett and nearby locations:
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gordon black (@gblusher) reported from Swindon, England@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
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M11DGA (@mimadden) reported from Swindon, England@virginmedia hello I signed up for your service last month, unfortunately your agent misunderstood my surname, despite informing you of this it’s still not rectified, can you help?
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Janice Bardwell🌻🇺🇦 (@janice_bardwell) reported from Royal Wootton Bassett, England@virginmedia how do I get some action on the poor broadband and useless intermittent WiFi I am getting,despite paying you a fortune . On going issue.Tried bot chat and email, no answer on phone. Computer tech says our router is ancient. Can’t move position as on short wire.
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🌺 Sarah Louise Ayres 🌺 (@sayres87) reported from Swindon, England@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!
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Phil Marshman (@PhilMarshman) reported from Swindon, England@virginmedia 2nd outage in 2 weeks, no broadband when trying run a business during lockdown. Rubbish service.
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mike (@mikechayes) reported from Swindon, England@virginmedia I had virgin media but the service is no poor i decided i could not be treated like that. so cut it loose and it feels great. rather live in the 80s than have that again
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Les Colyer - RAZORFILM & TV (@RazorTelevision) reported from Swindon, England@VlRGlNMEDIA #virginmedia ABSOLUTELY SHODDY UNSTABLE BROADBAND SERVICE ON #SWINDON - TOTALLY UNUSABLE SORT THIS MESS OUT
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Steven Pipe (@PipeSteven) reported from Swindon, England@virginmedia Still waiting for my complaint to be answered. Will not be holding my breath.
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𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported from Bromham, England@SiOrme @virginmedia Go elsewhere. They are the worst.
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Dani (@dansuela_) reported from Swindon, England@virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.
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CarlMcCulloch (@CarlMcCulloch) reported from Swindon, England@virginmedia are providing a shocker of a service AGAIN! No paper bills despite paying for it, a late payment charge for your error, no clue what I’m paying for, and you can’t tell me. #poorcustomerservice
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦 (@Airborne_paddy) reported from Swindon, England@Chezwig @virginmedia Thats showing 480 and 12 but its up and down like a hookers knickers!
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Rob 🏴 (@robstfc) reported from Swindon, England@virginmedia Virgin Mobile down, can receive calls but can’t make any....🤬
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Steven Pipe (@PipeSteven) reported from Swindon, England@virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.
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Benjy (@BenjyRobinson09) reported from Swindon, England@virginmedia your online chat, and customer service is utter shite
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Matt Rogers (@mattrogers9) reported from Swindon, England@vmbusiness lol your customer service is funny phoned up to find my cancellation terms then ask why I’m considering leaving tell you get a better value else and you quote me a price 30p more than I already pay for the same package
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SParker (@HebbyGold) reported from Swindon, England@virginmedia live chat frozen on app and site plus all help buttons going to a bad connection page. Can you tell me how to cancel my account please? Thanks.
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Sam Osbiston (@SamOsbiston) reported from Melksham, England@virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.
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Phil Jefferies🏃🚴🏊 (@Philsdriving) reported from Watchfield, England@virginmedia Are cables secure, no other problems with equipment. We have another box in another room which works fine
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England@virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Expanse Consulting Ltd (@ExpanseCon) reported@MikeScheider_ Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.
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Cakes6G | Art on Objkt (@Cakes6G) reported@CheekyVic @virginmedia That's why I left years ago, awful customer service, awful products.
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Paul Rich (@PaulRic59799558) reported@CheekyVic @virginmedia There all the same I’m afraid I’m with talk talk iv had so many problems with my internet speed iv given up
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Nick Morris (@nickjmorris_3) reported@virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?
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Krystle (@vdaybabygirl85) reported@virginmedia - I had serious connection issues. Complaints team got in touch and thought it was resolved. But it's not. The issues are STILL ongoing and as for the last 8 weeks or so I'm struggling with intermittent service. I want the fixed. I'm sick and tired of it now
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CliveR (@CliveR39) reported@KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem
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@andycrfc.bsky.social (@AndyRFCCharman) reportedJust spent best part of day trying to sort out issues with @British_Airways & @virginmedia Both seem to be competing for ‘Worst Customer Service’ award although BA winning because I’m at least speaking more or less real time with a human at VM, albeit making little progress!
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Stephen Maddock (@stephenm68) reportedDay 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom
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1965 Blue 1878 (@noimspartakus) reported@virginmedia do you have any issues in WA9? My internet has gone down 😡
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Karen Fleming (@KarenFleming36) reported@virginmedia sent a DM, been waiting over 30 minutes to speak to someone on the phone. I can’t watch TV after Virgin was installed less than 48hours ago. Please help!