Virgin Media

Virgin Media Outage Report in Swindon, England

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The latest reports from users having issues in Swindon come from postal codes SN3, SN1 and SN2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Swindon, England 09/29/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Swindon, England

The most recent Virgin Media outage reports came from the following cities: Swindon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Swindon, England

Latest outage, problems and issue reports in Swindon and nearby locations:

  • Natasha26854518 Natasha King (@Natasha26854518) reported from Swindon, England

    It’s funny how when you want to add something to @virginmedia they answer the phone within two minutes , when you want to down grade or cancel you your waiting for over 20 mins, then get put on hold again for god knows how long 😤😤😤

  • dansuela_ Dani (@dansuela_) reported from Swindon, England

    Virgin media has to be the absolute worst internet provider ever. I just wanna watch Stacey Dooley documentaries ffs, stop telling me you can't connect 😭

  • mattrogers9 Matt Rogers (@mattrogers9) reported from Swindon, England

    @vmbusiness thank you for getting an engineer out to me today but unfortunately he hasn’t fixed my issue. You say you have 24/7 phone line but when I phone it says you are closed

  • DANGERCROOK Paul Crook (@DANGERCROOK) reported from Swindon, England

    @virginmedia Please make sure you give super praise for this Employee ,my phone charger was broken and she went that extra mile for me 👍

  • NoWireHangers 𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported from Bromham, England

    @SiOrme @virginmedia Go elsewhere. They are the worst.

  • jonstfc Jonathan Ellis (@jonstfc) reported from Swindon, England

    @virginmedia can you tell me if there's an issue in the SN3 area of Swindon.

  • harry_pottle harry pottle (@harry_pottle) reported from Swindon, England

    @virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough

  • dansuela_ Dani (@dansuela_) reported from Swindon, England

    @virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Royal Wootton Bassett, England

    @vmbusinesshelp @banihwah @vmbusiness What have had no service for 3 weeks and counting

  • Janine3579 Janine Surridge (@Janine3579) reported from Swindon, England

    @richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕

  • StageDoorAdam Adam Jenkins (@StageDoorAdam) reported from Swindon, England

    Not had a chance to watch tonight's #DadsArmyTheLostEpisodes on @goldchannel thanks to a @virginmedia outage that, according to their website, should've been fixed 3 hours ago (thanks for that!), but I'm it was as good as the two that have gone before. An undoubted triumph!

  • alpha_xphoto Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia Thank you to Stuart and Simon also a nother nice guy I didn’t know his name, in Swindon for installing my new tv,broadband and phone, they had many problems and overcame them, had to go away then came back at 6pm to install, thank you guys you did a great job

  • jamestrudgian James Trudgian (@jamestrudgian) reported from Swindon, England

    Wow more than 2 weeks for an @SkyHelpTeam engineer to fix their broken box. So ends my 15 year custom. Hello @virginmedia

  • alpha_xphoto Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky

  • JoshuaCook2103 Joshua Cook (@JoshuaCook2103) reported from Swindon, England

    @virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.

  • mattrogers9 Matt Rogers (@mattrogers9) reported from Swindon, England

    @vmbusiness have you got any temporary jobs to help@keep your networks running in these difficult times. Looking for something to tie me over

  • JoshuaCook2103 Joshua Cook (@JoshuaCook2103) reported from Swindon, England

    Virgin media down so no Netflix today smh 😤

  • dansuela_ Dani (@dansuela_) reported from Swindon, England

    @virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!

  • alpha_xphoto Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia No where as you can not supply a service, do not promote something you can not supply thank you

  • xVENOMISSx 🕸VENOMISS🕸 (@xVENOMISSx) reported from Swindon, England

    @GreenEnigmaMixr @PlayVALORANT @WatchMixer You having internet problems too mate. I hope they fix virgin media internet ASAP

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanKJonesy Alan Jones (@AlanKJonesy) reported

    @virginmedia Surprise surprise there are now issues and apparently they won’t be fixed until 23:15 tonight which is extraordinarily bad service as all services were taken down 2 weeks ago for a few hours for maintenance & upgrades but keep putting those bills up👍🏻

  • im_grumpy83 David (@im_grumpy83) reported

    @virginmedia No it’s always been an issue. Even with the hub I got when I moved. I have the hub 3

  • ChappyUnhappy Unhappy Chappy (@ChappyUnhappy) reported

    @virginmedia Slow is understandable but over 5 days is not a great service - it’s lying to its customers. Telling them there is zero issues in their area but yet staff members say there is. Seems like staff are lying to get me off the phone… I don’t have internet!!!

  • ChappyUnhappy Unhappy Chappy (@ChappyUnhappy) reported

    @virginmedia Still not able to fix it. How many times do I need my internet to not work before I can leave Virgin because they’re not providing a service? I have my Mac Ethernet connected and still no internet.

  • DannyCurran_ Dan (@DannyCurran_) reported

    @virginmedia I’ve checked, nothing. So do I have to ring again for 1hour plus before i get through to customer service? Or can you can arrange a call back

  • Tiger_Mafia_Zam Tiger_Mafia (@Tiger_Mafia_Zam) reported

    @virginmedia This is wired. Every day for a week between 10 am and 4pm the service slows to a crawl. As someone who works remotely and needs access to file shares, this is very frustrating.

  • DrOwenJackson Owen Jackson (@DrOwenJackson) reported

    @virginmedia I've submitted a complaint and cancelled the DD. I've used the WhatsApp route already and had no response. Extremely poor experience!

  • Lokust_Overlord Dane Mercer (@Lokust_Overlord) reported

    @virginmedia The problem isn't a contract, it was a callout fee I wasn't even told I would be getting. I had an engineer completely fob off a phone issue, the second one we called fixed it (telling me the first one clearly didn't do basic checks) and then I get a fee I didn't expect

  • feyipuk Phil (@feyipuk) reported

    @virginmedia We've just signed a new contract; this months bill will be lower, owing to it including payments from the previous bill. According to the Support lady on the phone, we do have Netflix and should have received an Activation Code, but haven't received anything yet.

  • conormangan Conor Mangan (@conormangan) reported

    @virginmedia is there a problem with the 0345 454 1111 number? I’ve accumulated 2hrs 40mins on hold and the call has fallen silent twice now. My contract is due to expire and I want to discuss options and/or cancellation details.