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Virgin Media

Virgin Media outages and service status in Swindon, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Swindon, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Jun 17, 7:33 PM GMT+1.
  • 75% Internet (75%)
  • 25% TV (25%)

The latest reports from users having issues in Swindon come from postal codes SN1 , SN25 and SN3 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 20: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Swindon, England

The most recent Virgin Media outage reports came from the following cities: Swindon.

CityProblem TypeReport Time
Swindon Internet 3 days ago
Swindon Internet 10 days ago
Swindon TV 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Swindon, England

Latest outage, problems and issue reports in Swindon and nearby locations:

  • PipeSteven
    Steven Pipe (@PipeSteven) reported from Swindon, England

    @virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.

  • RazorTelevision
    Les Colyer - RAZORFILM & TV (@RazorTelevision) reported from Swindon, England

    @VlRGlNMEDIA #virginmedia ABSOLUTELY SHODDY UNSTABLE BROADBAND SERVICE ON #SWINDON - TOTALLY UNUSABLE SORT THIS MESS OUT

  • gblusher
    gordon black (@gblusher) reported from Swindon, England

    @virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.

  • Mr_Stage
    Russ (@Mr_Stage) reported from Cirencester, England

    @JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.

  • JoshuaCook2103
    Joshua Cook (@JoshuaCook2103) reported from Swindon, England

    @virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.

  • JoshuaCook2103
    Joshua Cook (@JoshuaCook2103) reported from Swindon, England

    Virgin media down so no Netflix today smh 😤

  • JamieMarshman12
    Jay Marshman (@JamieMarshman12) reported from Swindon, England

    @virginmedia are a complete joke of a company. Been trying for months to speak to someone regarding a latency issue no one in there tech support has a clue and the call always gets disconnected. Now apparently my account is suspended due to non payment yet that’s not due until

  • alpha_xphoto
    Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England

    @virginmedia Thank you to Stuart and Simon also a nother nice guy I didn’t know his name, in Swindon for installing my new tv,broadband and phone, they had many problems and overcame them, had to go away then came back at 6pm to install, thank you guys you did a great job

  • sayres87
    🌺 Sarah Louise Ayres 🌺 (@sayres87) reported from Swindon, England

    @virginmedia They can’t help me via webcast needs to go through your retentions team and has to be by phone which is the problem!!

  • Airborne_paddy
    🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦 (@Airborne_paddy) reported from Swindon, England

    @virginmedia I was, the problem sorted in 15 mins on the phone to a nice chap. but took 4 hrs just to speak to a human being. Unacceptable levels of service in this day and age.

  • PipeSteven
    Steven Pipe (@PipeSteven) reported from Swindon, England

    Extremely disappointed with @virginmedia have gone back on their written word about my package. Been a customer for over 8 years and feel like I have been treated like dirt. I should get a complaint call within 7 days. I will not hold my breath. Shame on #virgin

  • mimadden
    M11DGA (@mimadden) reported from Swindon, England

    @virginmedia hello I signed up for your service last month, unfortunately your agent misunderstood my surname, despite informing you of this it’s still not rectified, can you help?

  • mattrogers9
    Matt Rogers (@mattrogers9) reported from Swindon, England

    @vmbusiness lol your customer service is funny phoned up to find my cancellation terms then ask why I’m considering leaving tell you get a better value else and you quote me a price 30p more than I already pay for the same package

  • BenjyRobinson09
    Benjy (@BenjyRobinson09) reported from Swindon, England

    @virginmedia your online chat, and customer service is utter shite

  • TravMarchant
    Travis Marchant (@TravMarchant) reported from Swindon, England

    Your WiFi is a piece of shit @virginmedia

  • Bowen660
    Steve Bowen (@Bowen660) reported from Swindon, England

    @virginmedia I’ve called 5 times and on average takes me 15 minutes of my time to discuss and it never gets resolved. And you just charged me £135 for the last month of having 1/2 of a service.

  • Airborne_paddy
    🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦 (@Airborne_paddy) reported from Swindon, England

    @virginmedia And another problem, I cannot get into my app as the password is incorrect, when I request a new one the link is always expired so I'm never able to change it.

  • Bowen660
    Steve Bowen (@Bowen660) reported from Swindon, England

    @virginmedia Christian (tech I.d 4532)came round this morning and absolutely smashed it. What a lovely guy and top service. Fixed all the problems and sorted my account out 👍🏼

  • PipeSteven
    Steven Pipe (@PipeSteven) reported from Swindon, England

    @virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.

  • Janine3579
    Janine Surridge (@Janine3579) reported from Swindon, England

    @richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Margare45125811
    Mykrodot 💚☘️🇨🇮 (@Margare45125811) reported

    @arabiaclaire @AnGabharCliste @rte I'm exactly the same ! Virgin Media who run The Tonight Show with Master Gaslighter & Deflector Shane Coleman is just as bad. Thank God for Netflix !

  • ukaldo2
    aldo (@ukaldo2) reported

    @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

  • GeekyHairy
    GeekyHairyBestia (@GeekyHairy) reported

    @virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this

  • lynne_thomson2
    Lynne (@lynne_thomson2) reported

    @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

  • ukaldo2
    aldo (@ukaldo2) reported

    @virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!

  • Tedtalks13
    Teds (@Tedtalks13) reported

    @virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk

  • Darry0012
    Carl swift (@Darry0012) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • stefan655
    🐺 (@stefan655) reported

    @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!

  • Drackard
    Drackard (@Drackard) reported

    Virgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.

  • pixiepoppett
    Louise Ford (@pixiepoppett) reported

    @virginmedia my internet a d tv are down can u tell me how long this will be