Virgin Media Outage Report in Swindon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Swindon come from postal codes SN1 and SN25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swindon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Swindon, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Internet | |
| Swindon |
Total Blackout | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swindon, England
Latest outage, problems and issue reports in Swindon and nearby locations:
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Russ
(@Mr_Stage) reported
from
Cirencester, England
@JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.
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Benjy
(@BenjyRobinson09) reported
from
Swindon, England
@virginmedia your online chat, and customer service is utter shite
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia I'm having issues with my broadband and waiting since 8:30 this morning to try speak to someone, my wife is working from home and unable to work as broadband keeps dropping out. Any chance someone could speak to me sooner?
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia And another problem, I cannot get into my app as the password is incorrect, when I request a new one the link is always expired so I'm never able to change it.
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
Rang to cancel @virginmedia this week as their broadband is poo and for the first time ever the lady in cancellations just said “ok we’ll cancel now”. No arguments, no persuasion, no questions. #dontneedthecustom
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Paul Hargreaves
(@Paul_Hargreaves) reported
from
Latton, England
.@vmbusiness We heard today that due to repairs ours & other business broadbands @FlourishGlen will be down for 6 hours next Thursday. We will have to close and turn away 100s of customers as won't able to take payment.Surely the hospitality sector has had enough trials in 2021?
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Phil Marshman
(@PhilMarshman) reported
from
Swindon, England
@virginmedia 2nd outage in 2 weeks, no broadband when trying run a business during lockdown. Rubbish service.
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness lol your customer service is funny phoned up to find my cancellation terms then ask why I’m considering leaving tell you get a better value else and you quote me a price 30p more than I already pay for the same package
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Prelovedbugz
(@prelovedbugz) reported
from
Swindon, England
@virginmedia no service in swindon. What a joke
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
I’ve recently switched from @virginmedia to @skytv and it has to be the WORST decision ever. So many connectivity problems, dropping network on the Q Mini boxes all the time. Absolute ****!
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mike
(@mikechayes) reported
from
Swindon, England
@virginmedia I had virgin media but the service is no poor i decided i could not be treated like that. so cut it loose and it feels great. rather live in the 80s than have that again
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia I've got no Internet in swindon SN3 5BA area. Is there an outage and when will it be sorted.
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Jay Marshman
(@JamieMarshman12) reported
from
Swindon, England
@virginmedia are a complete joke of a company. Been trying for months to speak to someone regarding a latency issue no one in there tech support has a clue and the call always gets disconnected. Now apparently my account is suspended due to non payment yet that’s not due until
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SParker
(@HebbyGold) reported
from
Swindon, England
@virginmedia live chat frozen on app and site plus all help buttons going to a bad connection page. Can you tell me how to cancel my account please? Thanks.
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astronomical reg
(@kurtsamp) reported
from
Swindon, England
@virginmedia no internet sn3 wtf
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Swindon, England
@warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
@virginmedia are providing a shocker of a service AGAIN! No paper bills despite paying for it, a late payment charge for your error, no clue what I’m paying for, and you can’t tell me. #poorcustomerservice
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
Stay away from @virginmedia My broadband has been problematic since the 13th Oct and was advised of an outage! However won't be fixed until 20th Oct. 7 days!! Bet they will still try and take the full payment from my account! #virginmedia #virginmediadown
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M11DGA
(@mimadden) reported
from
Swindon, England
@virginmedia hello I signed up for your service last month, unfortunately your agent misunderstood my surname, despite informing you of this it’s still not rectified, can you help?
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia I was, the problem sorted in 15 mins on the phone to a nice chap. but took 4 hrs just to speak to a human being. Unacceptable levels of service in this day and age.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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carl tomo
(@cm7omo) reported
@MikeWhitnall @virginmedia Haha virgin left me with no internet for 2months then said they can't afford to do the work and cancel on me and never got back to me about my complaint
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
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Alexandra Stevenson
(@san2710) reported
@virginmedia How will virgin contact me re complaint, I still have no land line, this is now almost 2 week and cant get it sorted.
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Luke Hanson
(@lukehanson84) reported
@virginmedia Complaint was raised 22/11. How long would you advise me to wait??
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Ben Foss
(@ben_foss) reported
Never EVER under any circumstances take a contract out with @virginmedia Even if it's Free - don't be tempted. Beyond staggering the incompetence for such a simple task. - oh, an hour on hold.. 'I'll just have a look at that for you.... Line dead'.
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Grant Beresford-Miller
(@Berri91723) reported
Absolutely appalled @virginmedia leaving 2 full time working teachers without functioning internet for 5 days! Not to mention the rudeness from their customer service team. Appreciate that these are difficult times but surely there is something you can do @virginmedia
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Morgabator from home
(@PlainLauraJane) reported
Yet again I'm playing how long will it take for me to fix @virginmedia Spent over an hour on the phone yesterday, no fix. Waited an hour to be answered today, & they hung up on me just as I was speaking to someone. Unfortunately they have the monopoly on high speed in my area :(
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Dean Booth
(@dixiedeano7) reported
@virginmedia Hi I didn’t say I was struggling, so don’t presume someone is thanks, I just think the level of service isn’t justified by increasing prices at all, you call the line and get cut off after an hour, you never get through! And the text service you wait days for a reply thanksagain
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ochaye😜
(@badassscotsman) reported
@virginmedia Yes I was told they were dealing with it. Then I got a call from your company in India. They could not understand me they said and hung up on me and nothing was done and when I called they told me its getting dealt with there's nothing they can do because the complaint is with
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humanenergy
(@humanenergy5) reported
@JoeSucksmith @netflix @virginmedia Never a profit making opportunity missed is there?