Virgin Media outages and service status in Swindon, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Swindon, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received May 27, 4:24 PM GMT+1.
- Internet (50%)
- TV (50%)
The latest reports from users having issues in Swindon come from postal codes SN1 , SN2 and SN5 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Swindon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Swindon, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon
|
Internet | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Swindon, England
Latest outage, problems and issue reports in Swindon and nearby locations:
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Prelovedbugz (@prelovedbugz) reported from Swindon, England@virginmedia no service in swindon. What a joke
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England@virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky
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Robin Tremblin (@hondarobin) reported from Swindon, England@virginmedia what is happening with the tv go app. I want to watch something on my laptop and it just says service not available do we get a refund for the lack of service
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Travis Marchant (@TravMarchant) reported from Swindon, England@SammyFarr4 @virginmedia How am I meant to give the fans the Elite finish that they’re craving with a service like that
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CarlMcCulloch (@CarlMcCulloch) reported from Swindon, England@virginmedia are providing a shocker of a service AGAIN! No paper bills despite paying for it, a late payment charge for your error, no clue what I’m paying for, and you can’t tell me. #poorcustomerservice
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Rob 🏴 (@robstfc) reported from Swindon, England@virginmedia Virgin Mobile down, can receive calls but can’t make any....🤬
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Phil Marshman (@PhilMarshman) reported from Swindon, England@virginmedia 2nd outage in 2 weeks, no broadband when trying run a business during lockdown. Rubbish service.
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Steven Pipe (@PipeSteven) reported from Swindon, EnglandExtremely disappointed with @virginmedia have gone back on their written word about my package. Been a customer for over 8 years and feel like I have been treated like dirt. I should get a complaint call within 7 days. I will not hold my breath. Shame on #virgin
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🌺 Sarah Louise Ayres 🌺 (@sayres87) reported from Swindon, England@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!
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Natasha King (@Natasha26854518) reported from Swindon, EnglandIt’s funny how when you want to add something to @virginmedia they answer the phone within two minutes , when you want to down grade or cancel you your waiting for over 20 mins, then get put on hold again for god knows how long 😤😤😤
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SParker (@HebbyGold) reported from Swindon, England@virginmedia live chat frozen on app and site plus all help buttons going to a bad connection page. Can you tell me how to cancel my account please? Thanks.
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Daniel Williams (@BottleShopDan) reported from Royal Wootton Bassett, England@vmbusinesshelp @banihwah @vmbusiness What have had no service for 3 weeks and counting
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Phil Jefferies🏃🚴🏊 (@Philsdriving) reported from Watchfield, England@virginmedia Are cables secure, no other problems with equipment. We have another box in another room which works fine
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Dani (@dansuela_) reported from Swindon, EnglandVirgin media has to be the absolute worst internet provider ever. I just wanna watch Stacey Dooley documentaries ffs, stop telling me you can't connect 😭
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Janine Surridge (@Janine3579) reported from Swindon, England@richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕
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Steve Haynes MONSTER (@stevem3ter) reported from Swindon, England@warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡
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Jay Marshman (@JamieMarshman12) reported from Swindon, England@virginmedia are a complete joke of a company. Been trying for months to speak to someone regarding a latency issue no one in there tech support has a clue and the call always gets disconnected. Now apparently my account is suspended due to non payment yet that’s not due until
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gordon black (@gblusher) reported from Swindon, England@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported from Swindon, England@virginmedia Thank you to Stuart and Simon also a nother nice guy I didn’t know his name, in Swindon for installing my new tv,broadband and phone, they had many problems and overcame them, had to go away then came back at 6pm to install, thank you guys you did a great job
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦 (@Airborne_paddy) reported from Swindon, England@palme1s @virginmedia Not been told that, service not down but I'd say dial up would be faster at this stage.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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john campbell (@John_M_Campbell) reported@virginmedia any idea why you cancelled my subscription last night at midnight when I renewed my contract a fortnight ago? Terrible service here, get it sorted!
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Gary Broadbent (@garyb007) reported@TezzaBelle88 @virginmedia Yep, pretty standard. By miles, the worst customer service I've ever experienced. What's more, nobody seems to want to improve it.
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Melina Kakoulidis (@MelinaKakoulid7) reportedI staff @virginmedia customer services have taken leave of their senses. I called and the lady asked me how much is your bill every month as part of the verification process I said £27 a month she asked for my email address which I gave and she again asked for my price?
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Rebecca Réva (@AvaniEbony666) reported@virginmedia What about WIFI or does your boss really don't care?? 3 Weeks without proper service complaints many times and nothings been sorted!! If it isn't then I WILL BE LEAVING Without PAYING THE REMAINDER OF CONTRACT (or if I do it'll be £1 with 3rd part debt collection) I ain't happy
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Lawrence Landray (@Glawsloz) reportedI cannot wait to find a way out of my @virginmedia fibre contract. What a shambles of a company. I book an appointment because my Hub4 isn’t working and they cancel it but don’t tell me. When I call to find out what’s happening I’m the told to “buy a dongle” so we have internet
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megb (@Gbarch1) reported@Ofcom @virginmedia virgin media has been totally down since 28th May at 10pm. Many people in my area are affected. The potential fix date has been moved forward several times. The latest is 1st June at 12. They haven't given any explanation and their Whatsapp is suspended. Help!
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ProfessorChocolateCaXe (@ProfChocCaXe) reported@PeteUK7 @olivetreedogs @virginmedia You believe in a fake "disease" with an almost 100% survival rate, the microscopic number of people who DID die had serious underlying health conditions anyway (notable example: George Floyd), that had "no symptoms" list as a symptom but you would still get anyway even if you were vaccinated from people who weren't vaccinated and was so "dangerous" that the entire economy had to shut down and everyone would be forced to stay at home unless they were out rioting for BLM.
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TrippingMonke (@TrippingMonke) reported@OliverGMcManus @virginmedia sue for breach of contract as they do not provide you a service ?
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RPD Pacer (@rpd_pacer) reported@Cloverbeech @virginmedia Just checked. Their top range broadband is as much as my VM bundle. The service we get is really good, it's the absolutely shocking customer service that comes with it 🙄🙄🙄
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Miles (@milesc2003) reported@virginmedia Hi again Virgin, why does it look like my engineer appt has been cancelled? And good to know that there is a wider issue in the area.