Virgin Media Outage Report in Swindon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Swindon come from postal codes SN1 and SN25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swindon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Swindon, England
The most recent Virgin Media outage reports came from the following cities: Swindon and Hungerford.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Total Blackout | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swindon, England
Latest outage, problems and issue reports in Swindon and nearby locations:
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Dani
(@dansuela_) reported
from
Swindon, England
@virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!
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Janine Surridge
(@Janine3579) reported
from
Swindon, England
@richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕
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Dani
(@dansuela_) reported
from
Swindon, England
Virgin media has to be the absolute worst internet provider ever. I just wanna watch Stacey Dooley documentaries ffs, stop telling me you can't connect 😭
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.
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𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓
(@NoWireHangers) reported
from
Bromham, England
@SiOrme @virginmedia Go elsewhere. They are the worst.
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Robin Tremblin
(@hondarobin) reported
from
Swindon, England
@virginmedia what is happening with the tv go app. I want to watch something on my laptop and it just says service not available do we get a refund for the lack of service
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Daniel Williams
(@BottleShopDan) reported
from
Royal Wootton Bassett, England
@vmbusinesshelp @banihwah @vmbusiness What have had no service for 3 weeks and counting
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gordon black
(@gblusher) reported
from
Swindon, England
@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
Virgin media down so no Netflix today smh 😤
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky
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James Trudgian
(@jamestrudgian) reported
from
Swindon, England
Wow more than 2 weeks for an @SkyHelpTeam engineer to fix their broken box. So ends my 15 year custom. Hello @virginmedia
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harry pottle
(@harry_pottle) reported
from
Swindon, England
@virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough
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Paul Crook
(@DANGERCROOK) reported
from
Swindon, England
@virginmedia Please make sure you give super praise for this Employee ,my phone charger was broken and she went that extra mile for me 👍
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Natasha King
(@Natasha26854518) reported
from
Swindon, England
It’s funny how when you want to add something to @virginmedia they answer the phone within two minutes , when you want to down grade or cancel you your waiting for over 20 mins, then get put on hold again for god knows how long 😤😤😤
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia Thank you to Stuart and Simon also a nother nice guy I didn’t know his name, in Swindon for installing my new tv,broadband and phone, they had many problems and overcame them, had to go away then came back at 6pm to install, thank you guys you did a great job
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
@virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia No where as you can not supply a service, do not promote something you can not supply thank you
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Adam Jenkins
(@StageDoorAdam) reported
from
Swindon, England
Not had a chance to watch tonight's #DadsArmyTheLostEpisodes on @goldchannel thanks to a @virginmedia outage that, according to their website, should've been fixed 3 hours ago (thanks for that!), but I'm it was as good as the two that have gone before. An undoubted triumph!
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.
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Dani
(@dansuela_) reported
from
Swindon, England
@virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Robinson
(@Louise_Robbo) reported
@virginmedia 45 minutes without Internet this morning? Had new hub fitted and still experiencing issues. Can only check service status online but you actually have to have an Internet connection to be able to do that!
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BJC
(@theboycowan) reported
@virginmedia can i have some help please im trying to get into my account , not allowing me to reset . Can i have the security qurstion reset please
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Carl
(@carl_warbs) reported
@virginmedia Can you explain to my how I can agree an upgrade with one of your representatives to a greater broadband speed and add TV services, wait in for the installation, nobody attends, call back and be told that nobody knows anything about it?! Appalling service as usual 🤬
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Steve Mellor
(@ssjjsd) reported
@virginmedia Have you not seen any of my Tweets? I spent 1 hour and 40 minutes, spoke to 2 employees who just put me on hold, totally unacceptable, I want a different way to cancel or I will use Ofcom, Twitter, Facebook until someone contacts me and tells me how to cancel my service.
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Lynsey Cooper
(@cooperlynsey1) reported
@virginmedia Do you have an email or someone I can provide details to? Since installing our new Hub 4, we are unable to connect any of our amazon smart devices to the internet & Catch up TV has been down for two weeks.
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Ian
(@88_img) reported
@virginmedia hello, was told I would receive my deadlock letter within 7-10 working days which it has been. Not received letter yet and still getting 10s of disconnects a day - no compensation and unable to effective do our jobs. Can you help? Regards,
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Jonathan Smith
(@jonflyingtiger) reported
@virginmedia Could you also... possibly... fix the problem and install my broadband..!? Or is that too much to ask...!?
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Mike Hobden
(@MikeHobden) reported
from
Worthing, England
@virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?
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Christian Harrall-Baker
(@ChristianBaker0) reported
@ItsAndyMack @virginmedia Our road has a WhatsApp chat exclusively to co-ordinate complaints on our Virgin Media service - I feel your pain
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Dlondon
(@dominiclondon) reported
@virginmedia I don’t understand. My question is relatively straightforward. You have said that a fix is underway by approx feb 18. I would like to understand what they are fixing. Local broadband or tv media services.