Virgin Media Outage Report in Swindon, England
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The latest reports from users having issues in Swindon come from postal codes SN1 and SN2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swindon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Swindon, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
TV | |
| Swindon |
Internet | |
| Swindon |
Wi-fi | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Swindon, England
Latest outage, problems and issue reports in Swindon and nearby locations:
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia And another problem, I cannot get into my app as the password is incorrect, when I request a new one the link is always expired so I'm never able to change it.
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
@virginmedia are providing a shocker of a service AGAIN! No paper bills despite paying for it, a late payment charge for your error, no clue what I’m paying for, and you can’t tell me. #poorcustomerservice
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M11DGA
(@mimadden) reported
from
Swindon, England
@virginmedia hello I signed up for your service last month, unfortunately your agent misunderstood my surname, despite informing you of this it’s still not rectified, can you help?
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia I'm having issues with my broadband and waiting since 8:30 this morning to try speak to someone, my wife is working from home and unable to work as broadband keeps dropping out. Any chance someone could speak to me sooner?
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Paul Hargreaves
(@Paul_Hargreaves) reported
from
Latton, England
.@vmbusiness We heard today that due to repairs ours & other business broadbands @FlourishGlen will be down for 6 hours next Thursday. We will have to close and turn away 100s of customers as won't able to take payment.Surely the hospitality sector has had enough trials in 2021?
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Benjy
(@BenjyRobinson09) reported
from
Swindon, England
@virginmedia your online chat, and customer service is utter shite
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Russ
(@Mr_Stage) reported
from
Cirencester, England
@JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.
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Jay Marshman
(@JamieMarshman12) reported
from
Swindon, England
@virginmedia are a complete joke of a company. Been trying for months to speak to someone regarding a latency issue no one in there tech support has a clue and the call always gets disconnected. Now apparently my account is suspended due to non payment yet that’s not due until
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
Rang to cancel @virginmedia this week as their broadband is poo and for the first time ever the lady in cancellations just said “ok we’ll cancel now”. No arguments, no persuasion, no questions. #dontneedthecustom
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Swindon, England
@warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡
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Prelovedbugz
(@prelovedbugz) reported
from
Swindon, England
@virginmedia no service in swindon. What a joke
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astronomical reg
(@kurtsamp) reported
from
Swindon, England
@virginmedia no internet sn3 wtf
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SParker
(@HebbyGold) reported
from
Swindon, England
@virginmedia live chat frozen on app and site plus all help buttons going to a bad connection page. Can you tell me how to cancel my account please? Thanks.
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia I was, the problem sorted in 15 mins on the phone to a nice chap. but took 4 hrs just to speak to a human being. Unacceptable levels of service in this day and age.
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia I've got no Internet in swindon SN3 5BA area. Is there an outage and when will it be sorted.
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mike
(@mikechayes) reported
from
Swindon, England
@virginmedia I had virgin media but the service is no poor i decided i could not be treated like that. so cut it loose and it feels great. rather live in the 80s than have that again
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness lol your customer service is funny phoned up to find my cancellation terms then ask why I’m considering leaving tell you get a better value else and you quote me a price 30p more than I already pay for the same package
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Phil Marshman
(@PhilMarshman) reported
from
Swindon, England
@virginmedia 2nd outage in 2 weeks, no broadband when trying run a business during lockdown. Rubbish service.
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
I’ve recently switched from @virginmedia to @skytv and it has to be the WORST decision ever. So many connectivity problems, dropping network on the Q Mini boxes all the time. Absolute ****!
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
Stay away from @virginmedia My broadband has been problematic since the 13th Oct and was advised of an outage! However won't be fixed until 20th Oct. 7 days!! Bet they will still try and take the full payment from my account! #virginmedia #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Payden
(@r0bskee) reported
@CARNDARAK @vmbusiness nothing can beat @telekomHU . Been struggling with the same issue for 3 years 😢 competitive gaming is impossible
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TORYPHOBIC `
(@theKvella) reported
I left@VirginMedia 10 ears ago because they were UTTER SHITE ... @BT is now just as bad and so I gfeglt mabe 10 years experience might have helped... turns out @VIRGINMEDIA ARE STILL #SHITE
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Stuart Herbert 🖤🇪🇺💉💉🎸🐀
(@stuherbert) reported
.@virginmedia is the only way I can get full-fibre broadband where I live. So far, the purchasing and onboarding process has been an awful experience. And trying to get hold of a human to assist has proven impossible. Lack of competition isn't healthy for customers.
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Jeff Pratley
(@Pratjeffley) reported
@virginmedia just a quick observation about your chat/WhatsApp portal for managing customer service conversations. IT DOESN’T WORK. It really doesn’t. It’s not helpful, it isn’t efficient, and is way too prone to error.
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Nick Craven 🇺🇦
(@cravenmos) reported
@virginmedia ...but she did get a text saying one would come on December 21. Quite a difference between five hours and six days! Virgin is charging her more than £70 a month for the pleasure of its service. She certainly would be #BetterConnected
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jiten mehta
(@jitenm54) reported
@virginmedia I have spent over 8 hours on the phone to customer service and still not got anywhere. Everytime I call I get put through to different departments who cannot help.
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Rob Hudson
(@Rob_Hudson_91) reported
Save yourself hassle and DO NOT bother getting any package with @virginmedia dreadful customer service - call handlers are liars, deceitful & not interested in fulfilling the contract made on 2nd Nov! Still no WiFi and all they can say is sorry we understand your frustration…
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Karen hynd
(@HyndellisKaren) reported
@virginmedia are there broadband issues in Dunfermline? Brand new hub and when I go through the steps it's telling me to book an engineer, however last time this happened it was a widespread issue
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Ellie
(@areyouellie) reported
When I called to cancel my dad’s phone contract, the nice man from Virgin Media kept saying ‘I apologise for your loss’. This implies guilt doesn’t it?
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Andy Barnes
(@andydbarnes) reported
@virginmedia You answered. Eventually. No worries. It’s a broken system though. 2h on WhatsApp to get told to phone you anyway