Virgin Media Outage Report in Swindon, England
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The latest reports from users having issues in Swindon come from postal codes SN1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swindon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Swindon, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Wi-fi | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
TV | |
| Swindon |
Internet | |
| Swindon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Swindon, England
Latest outage, problems and issue reports in Swindon and nearby locations:
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
@virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.
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Phil Jefferies🏃🚴🏊
(@Philsdriving) reported
from
Watchfield, England
@virginmedia Are cables secure, no other problems with equipment. We have another box in another room which works fine
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Caroline Oates 🇪🇺
(@CarolineOates83) reported
from
Watchfield, England
@AntonyHumphreys @virginmedia Antony I’ve recently had a terrible experience with Virgin, I don’t recommend them! TV box is great but service was surprisingly 💩.
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harry pottle
(@harry_pottle) reported
from
Swindon, England
@virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough
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Janine Surridge
(@Janine3579) reported
from
Swindon, England
@richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia The complaint was made over the phone yesterday. I wanted to cancel but was told I needed to finish my contract and could only make request 30 days before the end. At that time I downgraded my contract, this was confirmed in writing. A few weeks later I requested cancellation
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Daniel Williams
(@BottleShopDan) reported
from
Royal Wootton Bassett, England
@vmbusinesshelp @banihwah @vmbusiness What have had no service for 3 weeks and counting
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
Virgin media down so no Netflix today smh 😤
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Travis Marchant
(@TravMarchant) reported
from
Swindon, England
Your WiFi is a piece of shit @virginmedia
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia Still waiting for my complaint to be answered. Will not be holding my breath.
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Robin Tremblin
(@hondarobin) reported
from
Swindon, England
@virginmedia what is happening with the tv go app. I want to watch something on my laptop and it just says service not available do we get a refund for the lack of service
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
Extremely disappointed with @virginmedia have gone back on their written word about my package. Been a customer for over 8 years and feel like I have been treated like dirt. I should get a complaint call within 7 days. I will not hold my breath. Shame on #virgin
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia They can’t help me via webcast needs to go through your retentions team and has to be by phone which is the problem!!
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.
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Travis Marchant
(@TravMarchant) reported
from
Swindon, England
@SammyFarr4 @virginmedia How am I meant to give the fans the Elite finish that they’re craving with a service like that
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.
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gordon black
(@gblusher) reported
from
Swindon, England
@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
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Rob 🏴
(@robstfc) reported
from
Swindon, England
@virginmedia Virgin Mobile down, can receive calls but can’t make any....🤬
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia disgusted with the customer service from virgin media. My Nan is 80 years old and is trying to get a PUK code to keep her phone number and your staff hung up on her because she couldn’t remember her password!!!
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🌺 Sarah Louise Ayres 🌺
(@sayres87) reported
from
Swindon, England
@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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✨Jo 😊✨
(@FomorProphecyJo) reported
@virginmedia Not happy!! Having spent 45 mins on the phone,25 mins of that on hold,re possibly leaving, customer rep was looking into a better deal but 20 mins into call was cut off and no call back!!! Hardly a good way of keeping a customer of 25 years 😠
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Robert Gray
(@tussgray) reported
@virginmedia Surely customer service advisor should be informing of edf and also informing of right to cancel date ??
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Julian Watson
(@Jwat73) reported
@virginmedia how do I make a complaint?
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Abul (AbzTalks)
(@AbzTalks1) reported
Yo @virginmedia it’s been like 30 mins, pick up the phone! I’m trying to cancel my subscriptions with you 😤
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Jill
(@jillcaulfield92) reported
@michaelbishop24 @virginmedia It’s a shame @virginmedia don’t have an automatic system to update paying customers about their frequent faults and total loss of service! They are quick enough to take our money…not sure what I am paying for now… certainly not for service or customer care!
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Paul Rouch
(@rouchie63) reported
@virginmedia Been on the phone for an hour and a half, and the agent refuses to allow us to speak to a manager, can not give us the price we had previously agreed, every time we ring we get given a different price, probably the most frustrating and soul destroying service in the world!!
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David Elliott
(@dagadave) reported
@virginmedia your online virtual customer service is a joke - ive given up ( several times) with therefore leaving you
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Claire Stewart
(@claires1602) reported
@virginmedia Slow internet speed. Done speed test which was 209 and I’m on the 500mb. I’ve done all the relevant resets etc and nothing
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Omima Elmattawaa
(@Omielma) reported
@virginmedia my Internet has been down the whole day, I’ve been trying to contact an agent the WHOLE DAY, but was put on hold, or the line just disconnects after being on hold for 40 minutes. Please don’t advice me to asses services online. I just need an engineer.
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Claire Stewart
(@claires1602) reported
@virginmedia I have already done all this time and time again. This has been a ongoing issue for a while and I am now fed up with it all. In all honesty I think it’s a fault with the hub and if this is not resolved I will be leaving virgin media