Virgin Media Outage Report in Marlborough, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Marlborough, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Devizes and Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Devizes |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
TV | |
| Swindon |
Internet | |
| Swindon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Marlborough, England
Latest outage, problems and issue reports in Marlborough and nearby locations:
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Prelovedbugz
(@prelovedbugz) reported
from
Swindon, England
@virginmedia no service in swindon. What a joke
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Swindon, England
@warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness lol your customer service is funny phoned up to find my cancellation terms then ask why I’m considering leaving tell you get a better value else and you quote me a price 30p more than I already pay for the same package
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Jay Marshman
(@JamieMarshman12) reported
from
Swindon, England
@virginmedia are a complete joke of a company. Been trying for months to speak to someone regarding a latency issue no one in there tech support has a clue and the call always gets disconnected. Now apparently my account is suspended due to non payment yet that’s not due until
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
@virginmedia are providing a shocker of a service AGAIN! No paper bills despite paying for it, a late payment charge for your error, no clue what I’m paying for, and you can’t tell me. #poorcustomerservice
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia I'm having issues with my broadband and waiting since 8:30 this morning to try speak to someone, my wife is working from home and unable to work as broadband keeps dropping out. Any chance someone could speak to me sooner?
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M11DGA
(@mimadden) reported
from
Swindon, England
@virginmedia hello I signed up for your service last month, unfortunately your agent misunderstood my surname, despite informing you of this it’s still not rectified, can you help?
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
I’ve recently switched from @virginmedia to @skytv and it has to be the WORST decision ever. So many connectivity problems, dropping network on the Q Mini boxes all the time. Absolute ****!
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SParker
(@HebbyGold) reported
from
Swindon, England
@virginmedia live chat frozen on app and site plus all help buttons going to a bad connection page. Can you tell me how to cancel my account please? Thanks.
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astronomical reg
(@kurtsamp) reported
from
Swindon, England
@virginmedia no internet sn3 wtf
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia And another problem, I cannot get into my app as the password is incorrect, when I request a new one the link is always expired so I'm never able to change it.
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
Rang to cancel @virginmedia this week as their broadband is poo and for the first time ever the lady in cancellations just said “ok we’ll cancel now”. No arguments, no persuasion, no questions. #dontneedthecustom
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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mike
(@mikechayes) reported
from
Swindon, England
@virginmedia I had virgin media but the service is no poor i decided i could not be treated like that. so cut it loose and it feels great. rather live in the 80s than have that again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G.🏴
(@_G_87) reported
@virginmedia @SkyMediaUK @bt_uk Please upgrade your network so I don't have to put up with these useless providers 👌🏻
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Randomthoughts
(@Uphir73) reported
@virginmedia @Grant71874399 And what compensation will you be providing for your customers? You've hiked the price way over inflation, so you should be able to adequately compensate your customer base.
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Kaseem Rai
(@KaseemRai) reported
@virginmedia @beckitumber What about compensation? We all pay a lot for virgins services. I have been trying to contact support but phone lines have been disconnected.
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tee 🐹 #i70
(@teexgames) reported
@virginmedia Wifi is still not working
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sherry
(@shireen19979) reported
@virginmedia Hi , my sim is down and WiFi ? Any estimate time when it might be back
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TXNYX
(@TanyaHallxo) reported
@virginmedia So I rely on internet for work, now I can’t work and this is a constant issue with VM’s broadband. ATP I just want to leave the provider and want reimbursement…
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Dazz
(@DazzStevo89) reported
@virginmedia So are we getting a reduction in our bills this month with all of these problems? We are paying for a service we cannot use.
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Amrit Matharu
(@amritmatharu) reported
Waiting for 30 minutes on the phone to @virginmedia finally got thorough and 5 minutes in the call gets disconnected and now every-time I call it says ‘call failed’…and yes I do have signal and over 50% battery power!!!
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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Joanna Pearson
(@JoannaPearson4) reported
@virginmedia THE most infuriating two days. VM service dropping in and out at will, meaning completing online forms have to be restarted resulting in losing an application to open a bank account for a charity. VM fees going up - service going down. Will be leaving for a better supplier.