Virgin Media Outage Report in Marlborough, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marlborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Marlborough, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Wi-fi | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Phone | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marlborough, England
Latest outage, problems and issue reports in Marlborough and nearby locations:
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Swindon, England
@warif01 @virginmedia Exactly the same issue for me !! Spoke to termination department and they said would call back.... 🤔🤔 still waiting 😡😡😡
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia And another problem, I cannot get into my app as the password is incorrect, when I request a new one the link is always expired so I'm never able to change it.
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@Chezwig @virginmedia Thats showing 480 and 12 but its up and down like a hookers knickers!
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
Rang to cancel @virginmedia this week as their broadband is poo and for the first time ever the lady in cancellations just said “ok we’ll cancel now”. No arguments, no persuasion, no questions. #dontneedthecustom
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@palme1s @virginmedia Not been told that, service not down but I'd say dial up would be faster at this stage.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
Stay away from @virginmedia My broadband has been problematic since the 13th Oct and was advised of an outage! However won't be fixed until 20th Oct. 7 days!! Bet they will still try and take the full payment from my account! #virginmedia #virginmediadown
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness lol your customer service is funny phoned up to find my cancellation terms then ask why I’m considering leaving tell you get a better value else and you quote me a price 30p more than I already pay for the same package
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SParker
(@HebbyGold) reported
from
Swindon, England
@virginmedia live chat frozen on app and site plus all help buttons going to a bad connection page. Can you tell me how to cancel my account please? Thanks.
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia I was, the problem sorted in 15 mins on the phone to a nice chap. but took 4 hrs just to speak to a human being. Unacceptable levels of service in this day and age.
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
@virginmedia are providing a shocker of a service AGAIN! No paper bills despite paying for it, a late payment charge for your error, no clue what I’m paying for, and you can’t tell me. #poorcustomerservice
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mike
(@mikechayes) reported
from
Swindon, England
@virginmedia I had virgin media but the service is no poor i decided i could not be treated like that. so cut it loose and it feels great. rather live in the 80s than have that again
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CarlMcCulloch
(@CarlMcCulloch) reported
from
Swindon, England
I’ve recently switched from @virginmedia to @skytv and it has to be the WORST decision ever. So many connectivity problems, dropping network on the Q Mini boxes all the time. Absolute ****!
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Jay Marshman
(@JamieMarshman12) reported
from
Swindon, England
@virginmedia are a complete joke of a company. Been trying for months to speak to someone regarding a latency issue no one in there tech support has a clue and the call always gets disconnected. Now apparently my account is suspended due to non payment yet that’s not due until
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astronomical reg
(@kurtsamp) reported
from
Swindon, England
@virginmedia no internet sn3 wtf
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M11DGA
(@mimadden) reported
from
Swindon, England
@virginmedia hello I signed up for your service last month, unfortunately your agent misunderstood my surname, despite informing you of this it’s still not rectified, can you help?
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🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦
(@Airborne_paddy) reported
from
Swindon, England
@virginmedia I'm having issues with my broadband and waiting since 8:30 this morning to try speak to someone, my wife is working from home and unable to work as broadband keeps dropping out. Any chance someone could speak to me sooner?
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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Prelovedbugz
(@prelovedbugz) reported
from
Swindon, England
@virginmedia no service in swindon. What a joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hunter51
(@carlhunter86) reported
@virginmedia No its simply not good enough! The staff don’t have a clue, they are rude and are using covid s an excuse! I have spent 11.5hrs on the phone plus text service and not resolved!!! @ofcom
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leanne
(@lelejhnsn) reported
@virginmedia It says there’s a problem and it’s estimated to be fixed at 9pm? How true is that, as that’s a while away
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Charlie Robson
(@robson_charlie) reported
@virginmedia what a **** show from your "customer service team".Called to find out why my equipment hadn't been delivered & why engineer hadn't turned up on either day offered & was hung up on after telling me that they cancelled my upgrade, without telling me and for now reason.
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Mathew Caville
(@MathewJCaville) reported
@virginmedia Not at the moment, the last advisor booked an engineer that claimed the area had an issue
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John
(@se3john) reported
I can't be the only person completely disgusted with @virginmedia's model of over subscribing their network until they get enough complaints that they have to do something about it.
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Kyle Nimmo
(@kylenimmo) reported
Tried for 4 days to get through to @virginmedia, no joy. Tried livechat and 3 hours later told he is the wrong department. Almost admire how hard they make it to cancel
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Christine Davies
(@cmhbyandco) reported
It would be good to actually be able to speak to someone at #virginmedia. Been trying for a week now & can't get any help!
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J B
(@jamesybhoy82) reported
@virginmedia absolutely fed up on going fault with TV for months still not resolved decided I've had a enough and want to cancel my contract but can't even get through on the phone.
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sarah kane
(@sarahkane1981) reported
@virginmedia will we ever get a full day with Wi Fi your service is a joke
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Gill Creative
(@GillCreative) reported
@virginmedia It’s simple. I’m trying to speak to UK retentions team. Got transferred from sales and dialed direct. You don’t answer. Hang up after 1hr plus on hold. Looking at forums it seems this is not an isolated incident.