Virgin Media

Virgin Media Outage Report in Ludgershall, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ludgershall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ludgershall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ludgershall, Wiltshire, England 11/16/2024 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ludgershall, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Andover and Hungerford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover E-mail
United KingdomAndover Internet
United KingdomAndover Phone
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover TV

Community Discussion

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Virgin Media Issues Reports Near Ludgershall, England

Latest outage, problems and issue reports in Ludgershall and nearby locations:

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

  • mjam1978 Morgan Jamison (@mjam1978) reported from Andover, England

    @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @thedarkfenix @virginmedia I hope so. I really rely on the service now.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.

  • HuntleyBenjamin Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia Still not working. About to phone

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. But seeing it on service page though.

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • colcoops Colin Cooper💙 (@colcoops) reported

    @virginmedia need help. Been trying to order a free WiFi booster after doing a room scan. Web site going round and round no luck.

  • mediasteve Steve Pollack (@mediasteve) reported

    @virginmedia my land-line number has randomly been changed to a different number. Called customer services but disconnected after 65 minutes. Help please.

  • sameziomalhotra sam (@sameziomalhotra) reported

    @nobody_a_ @virginmedia It’s a joke, sorry to hear this is happening to you. It seems like it’s happening to a lot of people from what I can see on social media. @virginmedia how do we resolve this issue then? You recommended that I call between 8am-10am on a weekday. if disconnected what’s the point ?!

  • nae2shabby Darian T. Wright 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@nae2shabby) reported

    @dc_homer @comcast Don't envy you guys over there man...the worst we get here is a message/letter saying something like 'Whoa-ho! You really like downloading eh?! Try to do it more at night so other people in the neighbourhood can get the most out of peak times too!' - from Virgin Media UK

  • _chris_clayton Chris Clayton (@_chris_clayton) reported

    Can someone please tell me why the service I am paying for is not working! No WiFi=no home schooling! We pay a fortune for these services and when they are down, with no explanation or a date for when it will be fixed, people are annoyed! #derby @virginmedia

  • Tspaceinbetween Binita Walia (@Tspaceinbetween) reported

    @virginmedia Hello. This issue is still not resolved. How can I escalate it to a higher up manager please?

  • 13elieve96 LifeIsWorthLiving (@13elieve96) reported

    @virginmedia STILL CANNOT GET HOLD OF ANYBODY!! Beyond a joke now! The worst service I have ever experienced with a company! It’s even worse that I now need to change my mobile contract too and they’re just as useless! I want my TV and broadband and mobile contracts all cancelled!

  • TheTwelfthM4N T (@TheTwelfthM4N) reported

    What ******** is going on with Virgin Media! What a horrid company!

  • rhysc_ Rhys C (@rhysc_) reported

    @virginmedia Once again, no help

  • DHardieTweets David Hardie (@DHardieTweets) reported

    WiFi in this gaff sucks ***. Once you’re away from the living room you’re needing 4G. The minute Hyperoptic is put into the area and the buildings, I’m kicking Virgin Media and their pish routers oot in the street.