Virgin Media outages and service status in Ludgershall, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Ludgershall, including 2 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received May 14, 1:59 PM GMT+1.
- Internet (50%)
- TV (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ludgershall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ludgershall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ludgershall, England
The most recent Virgin Media outage reports came from the following cities: Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Andover
|
Internet | 31 minutes ago |
|
Andover
|
TV | 58 minutes ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ludgershall, England
Latest outage, problems and issue reports in Ludgershall and nearby locations:
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.
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John Watkins (@jwfw) reported from Andover, England@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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Alec Clapperton (@Alec2306) reported from Andover, England@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Michael bennett (@mickeyboy71) reported from Andover, England@virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.
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moja10s (@moja10s) reported from Andover, England@virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬
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Ian Easton (@ie_guitars) reported from Upper Clatford, England@virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.
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Karen Church (@Kazza6900) reported from Amesbury, England@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
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chris Keano keane (@CoachkeanoChris) reported from Amesbury, England@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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David Wookey (@WooksAmesbury) reported from Amesbury, England@WW2TV My @virginmedia been out also. @vodafone signal been intermittent as well. Impossible to work!
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David Wookey (@WooksAmesbury) reported from Amesbury, England@virginmedia Seems to be back. Well done to the engineers or Software guys who sorted the problems.
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Karen Simpson (@kaz123s) reported from Andover, England@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
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Morgan Jamison (@mjam1978) reported from Andover, England@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandI have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.
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Karen Church (@Kazza6900) reported from Amesbury, England@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia Bang! Gone again. Nothing on service status :-(
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Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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jb (@jenniferlisaa) reported from Lark Hill, England@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JAY (@Gio69833033) reported@virginmedia Issues or no issues COME TO DOVE HOLES IN BUXTON. I hate sky.
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Sarah (@sarahjayne_xxo) reported@virginmedia my WiFi has gone down and it still won’t come back on is there an issue in my area?
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motionroy (@motionroy) reported@virginmedia is @LSquad17045 a verified part of Virgin Media? They are asking for personal data details via DM to resolve your shambles outage today.
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Freddie Lumby (@FreddieLumby) reported@virginmedia @Da8blue How long will this issue persist for? It is a disgrace.
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Lisa Midds (@Lisa19576) reported@virginmedia my TiVo box isn't working. Working fine until 11am when started glitching then went off. Ive rebooted several times & keeps saying "channel is not authorised please contact virgin media" Ive been trying to get through & been on hold for nearly 2hrs . Help Pls 😭
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john5691 (@JohnMac22756388) reported@virginmedia would you care to let your customers know why there/your tv service is down. Is it to much to ask for something posted on here, do you even care? Shocking customer service again
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Dave Pearce (@DavePea15343212) reported@virginmedia virgin tv go app now not working as was using as a work around
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Stump Wars (@StumpWars) reported@virginmedia How long are the disconnection problems going to last today Ty.
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motionroy (@motionroy) reported@virginmedia Finally an announcement which shoud have come hours ago. No wonder you are widely known as having one of the worst customer service teams on the planet. BTW @LSquad17045 is using this outage to try and collect personal customer data . Report & block if you get a message from them
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Ahmed Mohamed (@Medzy1506) reported@virginmedia Been down since approx 9am this morning and still not resolved.