Virgin Media Outage Report in Ludgershall, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ludgershall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ludgershall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ludgershall, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Andover and Durrington.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
TV | |
| Andover |
Wi-fi | |
| Andover |
TV | |
| Andover |
TV | |
| Andover |
TV | |
| Andover |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ludgershall, England
Latest outage, problems and issue reports in Ludgershall and nearby locations:
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia We contacted yourselves re. The outage today
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Growlingadam @Bournemouthecho Ours in Amesbury went down at midnight, took about 40mins to get through to @virginmedia by phone. We’ve been told engineers were on the way and will be fixed ASAP
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia your broadband service is a disgrace.
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wojciech Czarnecki
(@wojczarnecki) reported
@virginmedia You do not have to state 100% for periodic disruptive lack of services to breach the contract. Otherwise you could just not provide service at all and claim that "we never gave any guarantees".
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Rowware 🇳🇿🇬🇧🇺🇦
(@rowware) reported
@virginmedia Please help i have to leave for work soon
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Badger
(@sideshow_bobbie) reported
Intermittent connection issues this morning working from home. Run the test from service status website. It confirmed intermittent connection. Asked me to check my equipment first by following in screen instructions, first task, power off hub. #virginmedia
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Rowware 🇳🇿🇬🇧🇺🇦
(@rowware) reported
@virginmedia it is now over two hours of my time wasted waiting for your Customer Relations messaging team to help me
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Paul G
(@pgilliatt40) reported
@virginmedia Because the service is so soul destroying
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Rowware 🇳🇿🇬🇧🇺🇦
(@rowware) reported
@virginmedia I need to cancel my virgin broadband and phone
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Louise Butler
(@GraphicDesignLB) reported
@virginmedia we are on day 5 of our broadband and tv outage in the g689gt area. Can someone please explain to me how this is acceptable?
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Jac VC
(@jacvillela) reported
@virginmedia I have tried to check the status of the service and your page is not working. We’re without internet and we need to know when it will be fix.
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Alexander
(@Alexanderforaye) reported
@vmbusiness promotes a 24hr dedicated fault resolution? Been 264hrs? Multiple calls multiple excuses! How is a business suppose to run effectively with no service? Well there’s Virgin Constant connect? Well they advise this wouldn’t work either? Really?Virgin explain why!!
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Abbas
(@MrRok32) reported
@virginmedia Yes there is an issue, but how can it not be fixed since saturday morning? I am just seeing the standard message with the fix time increasing. Glad i am leaving this awful service