Virgin Media Outage Report in Amesbury, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Amesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Amesbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury and Durrington.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Durrington |
TV | |
| Salisbury |
TV | |
| Salisbury |
Total Blackout | |
| Salisbury |
Wi-fi | |
| Salisbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Amesbury, England
Latest outage, problems and issue reports in Amesbury and nearby locations:
-
Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
-
chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
-
Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
-
jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
-
David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
-
Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
-
chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.
-
David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
-
Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
-
chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
-
David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
-
Dan Targett
(@T4RGY66) reported
from
Wilton, England
Can I cancel the sport channels please @virginmedia
-
David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.
-
Zach Ward
(@zach_ward1989) reported
from
Salisbury, England
@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!
-
Vermillion Gecko
(@VermillionGecko) reported
from
Salisbury, England
@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
-
jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia hi, question, why is my internet down AGAIN?
-
Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
-
David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
-
Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
-
David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Anth Young
(@AnthYoung83) reported
@Muffit69 @virginmedia Hey, I bought a tp link router off amazon for £60. Fixed the issue straight away, took my complaint to the CEO everything, nothing they could do. Yet, putting the hub into modem mode and using a 3rd party router is giving me 350meg in every room wireless with no lag or drops.
-
S
(@Shel672) reported
@MartinSLewis VIRGINMEDIA ARE REFUSING TO CANCEL OUR CONTRACT & ARE TRYING TO AVOID BEING CONTACTED. I HAVE MADE NUMEROUS PHONECALLS, WRITTEN EMAILS, FILLED OUT INTERNAL WEB COMPLAINT FORMS, CONTACTED THEM BY WATSAPP, TYPED LETTERS SENT BY POST & INSTAGRAM MESSAGING. PLEASE HELP
-
lee-yon-ar-dow
(@felhaunter) reported
**** YOU @virginmedia I HATE YOU STOP TURNING OFF MY ******* INTERNET
-
☆ ⓑⓔⓝ®™ ☆
(@ben_jamin_86) reported
Virgin media engineer turns up, looks at the problem left to right scratches head then scratches *****, looks confused doesn't no what he's doing, when all is lost just replaced my hub, paying for 500meg but getting 280 max on 5ghz 70meg 2ghz #virginmedia
-
🐚
(@eldritchterror8) reported
@virginmedia Thanks but High volume calls not enough staff employed to deal with questions. No one wants to hang fire for 30minutes. I’ve called so many times
-
atif 🖖🏽
(@atiffff) reported
@virginmedia fix ur internet you walladsl
-
mycombs
(@mikeholmes147) reported
@virginmedia well done.After 3 months of my internet going down EVERY DAY, your **** service worked for 9 days (new PB👏👏). Now it’s off AGAIN. TV & broadband this time. You’re clearly incapable of being an internet provider. Perhaps you should pack in and open a lemonade stand
-
Kirsty Marks
(@ImKirstyMarks) reported
@virginmedia what a rip off! Forcing a customer of 12 years to pay an extra £20 for an already extortionate service… @SkyUK looks like you’re getting a new customer
-
Trev Howarth
(@TrevHowarth) reported
@virginmedia After a 20 minute wait a talented human being sorted it. And that’s what’s needed on customer help lines, but faster. Virgin Media (in this case - but not alone in its resistance to engaging in customer conversation) shouldn’t keep people waiting 20-30 mins. It’s poor service.
-
Hannah Hutch
(@InfoHannahHutch) reported
Hi @LutzSchueler please can you help? Our entire neighborhood has no #wifi and @virginmedia are ignoring anyone who calls in. We have had no WiFi for over 5 days now and i'm told this may not be resolved for another two weeks. Please send some dongles out!