Virgin Media Outage Report in Amesbury, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Amesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Amesbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Salisbury |
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| Salisbury |
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| Salisbury |
Internet | |
| Salisbury |
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| Durrington |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Amesbury, England
Latest outage, problems and issue reports in Amesbury and nearby locations:
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
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Vermillion Gecko
(@VermillionGecko) reported
from
Salisbury, England
@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia We contacted yourselves re. The outage today
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Can I cancel the sport channels please @virginmedia
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Growlingadam @Bournemouthecho Ours in Amesbury went down at midnight, took about 40mins to get through to @virginmedia by phone. We’ve been told engineers were on the way and will be fixed ASAP
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Neil Fox
(@gneilfox) reported
from
Amesbury, England
@virginmedia In fairness that was my phone. Just checked the laptop and it is getting 115mb.. so not really a problem. Thanks.
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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karen
(@karen88462816) reported
I have had no virgin media service since 11th Jan and have not been offered compensation for anything they have taken full payment disgusting
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karen
(@karen88462816) reported
@OffMyNoodles @virginmedia Not just you they do not help or deliver on promises I have been waiting for manager to call for weeks had no service has cost me a fortune working alternative places and very stressful no caring attitude
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TGVMD
(@TGVMD) reported
@virginmedia what’s going on in L31 everything gone down - Tv, phone and internet . Give us a clue
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Nik
(@ThingsByNik) reported
@JEHenshall @virginmedia They are awful aren’t they? Another day has gone by where I have been told I am in a queue. Is there 1 person answering the long queue of people wanting to complain. Awful service.
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victoria 💜
(@VanessaParnell) reported
@virginmedia @victoria Hi - look I have worked in broadband and fibre optics for the last 10 years I know the tests to do and have done them all! My internet gets bad at night and then just goes completely in the early hours!! Are you able to book me an engineer? If not please stop commenting thanks
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Jake Rooney
(@JakeRooney13) reported
@virginmedia Go **** yourselves
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Theo
(@theoj1) reported
@virginmedia absolute joke of a company regret the day I switched totally crap Internet totally crap connection to my TV customer service total **** !!! Nothing but excuses and lies but guess what still charging me fully for such an abysmal Service !!! How you get away with it !!
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Julie Henshalll
(@JEHenshall) reported
@ThingsByNik @virginmedia My complaint started the day after I lost my mum in October and the whole situation has caused me so much stress and upset at a time when I should be allowed to grieve my mum in peace. I will never forgive them for the distress they have caused and are still causing me 😥
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🥳 happy harry day 💕
(@chelleisgolden) reported
@virginmedia Just “customer service” reading from a script saying there’s no more they can do because they don’t have the contact information of another department within the same company??? Interesting. No one has given me a real solution and I don’t think this issue will actually be solved
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Jonathon 🐝 #GlazersOut #NotAPennyMore #MUTID
(@J_onathon) reported
@virginmedia I’ll DM you tomorrow,although my wife is going to try ‘customer service’ prior to my contacting you. Thanks.