Virgin Media

Virgin Media Outage Report in Amesbury, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Amesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Amesbury, Wiltshire, England 12/13/2024 03:45

December 13: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Amesbury, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Salisbury and Durrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomDurrington TV
United KingdomSalisbury TV
United KingdomSalisbury Total Blackout
United KingdomSalisbury Wi-fi
United KingdomSalisbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Amesbury, England

Latest outage, problems and issue reports in Amesbury and nearby locations:

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @Growlingadam @Bournemouthecho Ours in Amesbury went down at midnight, took about 40mins to get through to @virginmedia by phone. We’ve been told engineers were on the way and will be fixed ASAP

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment

  • T4RGY66 Dan Targett (@T4RGY66) reported from Wilton, England

    Yes, I would like to cancel my sport package now @virginmedia

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!

  • VermillionGecko Vermillion Gecko (@VermillionGecko) reported from Salisbury, England

    @mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though

  • jenniferlisaa jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.

  • CllrBrian Brian Dalton (@CllrBrian) reported from Salisbury, England

    @virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.

  • CllrBrian Brian Dalton (@CllrBrian) reported from Salisbury, England

    @virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia We contacted yourselves re. The outage today

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.

  • T4RGY66 Dan Targett (@T4RGY66) reported from Wilton, England

    Can I cancel the sport channels please @virginmedia

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Queenof_Speed Diana V 🇮🇹 (@Queenof_Speed) reported

    @virginmedia My EE data isn't great either and they informed me it's linked to Facebook issues as eveyrone hammering the Internet. So wonder if same for you

  • leilirosee L⚡️ (@leilirosee) reported

    Fckinnnnnn is virgin media down too cause my tv doesn’t even work wallah I’m acc so mad 😡😡

  • MartinMoranDub Martin Moran (@MartinMoranDub) reported

    @meeowzers @virginmedia I have the same issue, rebooted the router a couple of times, live in D8 area, not sure if its an issue in the area

  • orangethunder_ Nathan Rhys George (@orangethunder_) reported from Cardiff, Wales

    I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

  • EGK2 Ettienne Kok (@EGK2) reported

    @virginmedia Can somebody just please assist me with a signal... 4 F S...

  • SharpyMC Jordan (@SharpyMC) reported

    Looks like it's not just me who is having internet problems with @virginmedia . Seems pretty much the whole country

  • TChedzey81 Tony Chedzey (@TChedzey81) reported

    @virginmedia This is a big problem as my wife's business relies on her having Internet access which isn't possible so she is unable to contact her customers until this is resolved

  • kopite_205 kopite205 (@kopite_205) reported

    @KevInChester1 @virginmedia loads of ppl round the UK having the same problem so it's definitely there end

  • nickic28 Nicki Chamberlain (@nickic28) reported

    @stevo_wilf @virginmedia I am having exactly the same problem. Google home working throughout the house, but cannot connect to my phone, or laptops etc

  • amandaj378 Amanda H 🧡 (@amandaj378) reported

    @virginmedia Hi, I have already called x2 - no info on service outages either time. We already checked and rebooted all equipment x3! Is there some kind of wider problem in Yorkshire??