Virgin Media Outage Report in Amesbury, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Amesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Amesbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Durrington and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Durrington |
TV | |
| Durrington |
TV | |
| Durrington |
TV | |
| Salisbury |
||
| Durrington |
TV | |
| Durrington |
TV |
Community Discussion
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Virgin Media Issues Reports Near Amesbury, England
Latest outage, problems and issue reports in Amesbury and nearby locations:
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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akjensen | BLM
(@bringthebow) reported
from
Salisbury, England
Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Claire Dobson
(@BookwormClaire) reported
from
Amesbury, England
What is going on with @virginmedia ? Total blackout from 12.30 until 8.30am then again from 11.30am, still ongoing. We have issues quite regularly but generally just for an hour or 2. Think I'll be heading back to Sky once this contract comes to an end.
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Dreadful undercard @EddieHearn and @virginmedia wtf is going on with signal!!???? #joshuavspulev 🥊 #CashBack
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Sophie 🦛
(@SophieGooner) reported
from
Salisbury, England
@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently
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David Wookey
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Seems to be back. Well done to the engineers or Software guys who sorted the problems.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia having major problems here in salisbury.. Internet WiFi down.. Please do you have any idea when it will be fixed?
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Claire Dobson
(@BookwormClaire) reported
from
Amesbury, England
@virginmedia We have now been told that the issue is regional and the aim is for full service to be back by 9.30pm
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Hardcastle
(@teknolik) reported
@virginmedia why can’t the Hub 4 cope with a power outage? It either requires multiple reboots or a complete reset to bring it back up again properly. Shonky isn’t the word.
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Dave Hardcastle
(@teknolik) reported
@virginmedia Test just run. 562mpbs down (which is ok, but slower than normal - on 1Gbps connection) but 0.1mbps up, which is woeful. Trying another reboot now.
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𝖄𝖕𝖍𝖗𝖚𝖒
(@yphrum666) reported
@virginmedia Told my broadband delivery was cancelled today and rescheduled for tomorrow. Engineer is coming tomorrow. What's point if he arrives before the delivery? Phone support fobbed me off to Yodel who have no record of a delivery for my address. Can't get through on phones
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Dave Hardcastle
(@teknolik) reported
@virginmedia That test was on a wire conn. Not checked service faults yet, as this happens every time after a power loss, and is not related to service.
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Scott
(@FPL_TheMak) reported
@virginmedia Wednesday… but I’m now being told that my account has problems… I’ve not even started using Virgin and my account has problems lol.
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Dave Hardcastle
(@teknolik) reported
@virginmedia Fyi - no known issues on service page
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Andrew Brisbane
(@shawmeare) reported
@virginmedia Hi - I've carried out switching instructions to the letter but the phone is stone dead! Phone says 'please check phone connection' and there is no phone icon on my Virgin hub. Can you help. please? Trying to phone but no one picking up ...
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John Ellis
(@JohnEll12196177) reported
@virginmedia I need to have my incoming virgin media cable moved due to building works. I have tried by phone and app but am unable to book an engineer visit. I just seem to go round in circles. I am tearing my hair out. Please can you help. John
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lord adam cousins
(@therealadamcous) reported
@virginmedia @VirginMediaCorp wow not even your directors respond to complaints bad service has been compounded by this!
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Sarah
(@happyw0ndering) reported
@virginmedia tried all that, still not working