Virgin Media Outage Report in Amesbury, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Amesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Amesbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Bulford and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Bulford |
Internet | |
| Salisbury |
Internet | |
| Salisbury |
TV | |
| Salisbury |
TV | |
| Salisbury |
TV | |
| Durrington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Amesbury, England
Latest outage, problems and issue reports in Amesbury and nearby locations:
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
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Sophie 🦛
(@SophieGooner) reported
from
Salisbury, England
@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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Vermillion Gecko
(@VermillionGecko) reported
from
Salisbury, England
@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia hi, question, why is my internet down AGAIN?
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Zach Ward
(@zach_ward1989) reported
from
Salisbury, England
@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Rodgers
(@Jack_Rodgers) reported
@virginmedia You cut me off at 11pm last night, and then text me this morning saying my new service is activated,plugged it all in and nothing. It needs activating from Virgins end, but they’re telling me I have to wait 4 hours for a technician to call me…someone wfh and it’s less than ideal
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Steve patrick 🏴
(@SPQPR1) reported
@neilflynn61 @AndrewNobleQPR @virginmedia Done that yesterday Neil. They just didn't give a ****. I'm contracted for another year. Can't leave, cost me a fortune
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Joe Chip
(@joe_ch1p) reported
@BIG_McQuill @virginmedia Yes, that's exactly what happened to me. Virgin are saying they have no reports of an outage but outage maps look like a Christmas tree.
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Tom Greenhalgh
(@TomGreenhalgh95) reported
@virginmedia Thanks but this still doesn’t work and we can’t register the loss of service (have tried on multiple devices)
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AmyLouise
(@GriffithsAmy) reported
@virginmedia But I'm sure you can explain why I was mis-sold a package which was never going to be honoured?
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Daniel
(@Daniel47408850) reported
@virginmedia Just look on Twitter, every single customer for a broad spectrum of companies are having their parcels stolen ! Yodel is a disgrace and any company sending via yodel are fools and dont give a **** about their customers
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Matt MacDiarmid
(@mattmacdiarmid) reported
@virginmedia Disconnections. It's ok, you can't do more than you can do. We've sent a formal letter of complaint in, so I'm sure we'll be contacted on that basis at some point in the next year or two
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Chintan
(@chin1992) reported
@virginmedia Doesn't appear to be any issues?
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Akinwunmi
(@Dieux_oint) reported
Called @virginmedia few days ago as a new customer and ask a question about perks that comes with the package only for the Customer support to drop the call with any word. I hope tomorrow, I get what am paying for.
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Adam.W
(@Waddy101) reported
@virginmedia My internet went down yesterday and when I went through the troubleshooter I advised to (and booked) a technician to arrive today. Later on that day I got a text saying the visit was on hold due to the issue being a wider service issue in my area which was then(cont)