Virgin Media

Virgin Media Outage Report in Amesbury, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Amesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Amesbury, Wiltshire, England 04/01/2025 15:10

April 01: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Amesbury, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Salisbury and Durrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury E-mail
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomDurrington E-mail
United KingdomSalisbury E-mail
United KingdomSalisbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Amesbury, England

Latest outage, problems and issue reports in Amesbury and nearby locations:

  • SophieGooner Sophie 🦛 (@SophieGooner) reported from Salisbury, England

    @virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞

  • bringthebow akjensen | BLM (@bringthebow) reported from Salisbury, England

    Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?

  • jenniferlisaa jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia hi, question, why is my internet down AGAIN?

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.

  • HarvRM Harvey Mills (@HarvRM) reported from Salisbury, England

    @virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade

  • jenniferlisaa jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing

  • zach_ward1989 Zach Ward (@zach_ward1989) reported from Salisbury, England

    @DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)

  • VermillionGecko Vermillion Gecko (@VermillionGecko) reported from Salisbury, England

    @mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • troels_johansen Troels Johansen (@troels_johansen) reported

    @virginmedia Please DM me how to send you an email. On your website it seems it is only possible to send a message to Virgin Media if I am a customer.

  • ScienceOfDesign Nathanael Rouillard (@ScienceOfDesign) reported

    @virginmedia What is the likelihood of your cancellation team actually bothering to let me cancel today? I've been left waiting all day and having my support chats closed and restarted every day, for several days now. Unacceptable, and likely in breech of your legal responsibilities.

  • made_by_paul Paul Mcmanus (@made_by_paul) reported

    @virginmedia been on hold for 20 mins waiting to cancel my services.

  • Thetinymind Joe Phillips (@Thetinymind) reported

    Can I log a complaint about my terrible internet? @virginmedia on your webpage, the submit button just refreshes the page. The web chat is always busy and it’s not possible to get past the bots on the phone.

  • stumpy1982 Michelle Coleman (@stumpy1982) reported

    @virginmedia I don’t have an issue with the sound, the service did not work at all. I had no picture at all. Thanks

  • DemoDave03 David Statham (@DemoDave03) reported

    @virginmedia I can log in to my Outlook webmail account using Chrome on my Mac Air so problem just looks like it is on Virgin Media email servers.

  • thewaby87 WaBySaRuSrEX (@thewaby87) reported

    @virginmedia Yes I e tried one min I have 100 mb , the next I’m getting 100 killer bites , it’s so up and down it can’t last a full race which is 45 mins seems after about 29 mins I lose connection get kicked and then Internet is ok again but I can’t get back on

  • badassscotsman BigYin😜 (@badassscotsman) reported

    @virginmedia I think 1 to 15 calls to @libertyglobal and @virginmedia costmer services and been hung up on is enough to cancel ones contact with yous

  • javigill javinder singh gill (@javigill) reported

    @virginmedia I have a fam emergency and am abroad this week. Today is the last day to cancel my internet services.I’ve tried 📞 you on many occasion in the past but no luck (technical difficulties at your end). Can u pls give me an extension until March to return and cancel?

  • PJandh jane doe (@PJandh) reported

    @virginmedia No I have opened a complaint. The last time I used text it was a nightmare and as useless as other channels to gain resolution. Perhaps RB should have use money to invest in services instead of vanity projects.