Virgin Media Outage Report in Amesbury, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Amesbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Amesbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Salisbury |
TV | |
| Salisbury |
TV | |
| Salisbury |
TV | |
| Durrington |
TV | |
| Durrington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Amesbury, England
Latest outage, problems and issue reports in Amesbury and nearby locations:
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia We contacted yourselves re. The outage today
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Can I cancel the sport channels please @virginmedia
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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Vermillion Gecko
(@VermillionGecko) reported
from
Salisbury, England
@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia hi, question, why is my internet down AGAIN?
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cal Cleary
(@calcleary) reported
@sarahmufc93 @virginmedia I’m having the same issues
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Dazz285
(@Dazz285) reported
@virginmedia 15/08/2022 10:13:9Warning!RCS Partial Service;CM-MAC=40:0d:10:53:b4:3b;CMTS-MAC=00:01:5c:82:ec:c7;CM-QOS=1.1;CM-VER=3.0; 14/08/2022 14:27:55criticalNo Ranging Response received - T3 time-out;CM-MAC=40:0d:10:53:b4:3b;CMTS-MAC=00:01:5c:82:ec:c7;CM-QOS=1.1;CM-VER=3.0;
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Callum Maguire
(@callummaguire96) reported
No internet or TV access. Your service is shite. Will be claiming compensation for this! @virginmedia
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JB
(@Butlerjd) reported
@virginmedia Done nothing to deal with the above still except just closed a complaint! What sort of customer service is this?
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Sarah McCarthy
(@sarahwarah86) reported
@virginmedia @secrets98765 Omg this has just happened to me too!! Im now back on hold for no doubt another 150 hours. ALL I WANNA DO IS cancel my installation - I’m well within the 14 days cancellation period just can’t get through to your useless team 🙄👺 shall I just cancel my direct debit instead?
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StoniePDmcfc
(@StoniePDmcfc) reported
@virginmedia Phone working that's how I knew it said fixed by 4 only the important stuff has gone down TV and internet
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Matt
(@TrueGilbertine) reported
.@virginmedia late payment charge on a direct debit that hadn't changed in 18 months, then you take out the payment following month. What's going on? These are your problems and I'm paying the price?
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Ja
(@Menllek) reported
@virginmedia is the worst broadband service provider in the UK. Provider low standard services with huge bill, avoid them at all cost
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Helen Ruggles
(@HelenRuggles3) reported
@virginmedia I have a formal appolgy from Kellycommunications md yet Virgin media whom we are personally holding accountable liable for damages as to terminate us ignored thisall equality law so this is a breaking of law my choice verbal two ways they refuse to look at the true evidence
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Chris Yianni
(@ChrisYianni) reported
@virginmedia I have had intermittent issues for the past month, and only yesterday and today has it been significant enough to report. Disappointing but it is what it is I guess. Will have a look at Sky when my contract comes up for renewal