Virgin Media

Virgin Media Outage Report in Amesbury, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Amesbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Amesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Amesbury, Wiltshire, England 10/08/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Amesbury, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Salisbury and Durrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury TV
United KingdomSalisbury TV
United KingdomSalisbury TV
United KingdomDurrington TV
United KingdomDurrington TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Amesbury, England

Latest outage, problems and issue reports in Amesbury and nearby locations:

  • gneilfox Neil Fox (@gneilfox) reported from Amesbury, England

    @virginmedia In fairness that was my phone. Just checked the laptop and it is getting 115mb.. so not really a problem. Thanks.

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia We contacted yourselves re. The outage today

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31

  • WiltsTG Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England

    @virginmedia You have no idea how frustrating this is for your customers. There was a big problem on Tues and no updates until half way through the day! No point in phoning technical support, am off to find a WiFi hot-spot!

  • CllrBrian Brian Dalton (@CllrBrian) reported from Salisbury, England

    @virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.

  • VermillionGecko Vermillion Gecko (@VermillionGecko) reported from Salisbury, England

    @mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.

  • T4RGY66 Dan Targett (@T4RGY66) reported from Wilton, England

    Can I cancel the sport channels please @virginmedia

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @Growlingadam @Bournemouthecho Ours in Amesbury went down at midnight, took about 40mins to get through to @virginmedia by phone. We’ve been told engineers were on the way and will be fixed ASAP

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though

  • CllrBrian Brian Dalton (@CllrBrian) reported from Salisbury, England

    @virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now

  • T4RGY66 Dan Targett (@T4RGY66) reported from Wilton, England

    Yes, I would like to cancel my sport package now @virginmedia

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @virginmedia According to the app, service is fine. I don't have a wire to check wired connection but streaming through my Virgin TV box seems unaffected. So frustrating when I've already had 2 days of no service in the last month.

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahcorrigan Sarah Corrigan (@sarahcorrigan) reported

    @virginmedia I can’t get through to anyone to help us because she can’t remember her password

  • sarahcorrigan Sarah Corrigan (@sarahcorrigan) reported

    @virginmedia No, I think the router is broken

  • DelinaMgs5 Rediat Moges #NoMore (@DelinaMgs5) reported

    @virginmedia Then I said that okay how can we rectify this? The agent I was speaking to suggested that we cancel the current contract since I am within the 14 days where contracts can be changed. I thought brilliant. Oh, well there is a catch

  • J_Thompson1996 Jonathan Thompson (@J_Thompson1996) reported

    @virginmedia It says there is a connection problem with the HUB however it just goes through the troubleshooting I’ve already done

  • MelHutchinson8 Mel Hutchinson (@MelHutchinson8) reported

    @virginmedia No nothing listed here !! Which pretty much sums it up! 18 phone calls and nothing recorded ! I want to cancel my contract you are not fulfilling the service you say you provide I am having to work 14 hour days to do my job as the internet is so bad and constantly disconnects

  • Rebecca46768087 Rebecca Holland 🐝 (@Rebecca46768087) reported

    @virginmedia is there a problem in the wa11 area our internet keeps going off

  • Jami3_420 J likes a J 🥷 (@Jami3_420) reported

    @virginmedia Apparently there’s an issue in the area?

  • theking1534 david (@theking1534) reported

    @virginmedia Nothing all there said sorry we can't help you on this

  • LeePartridge16 Lee Partridge (@LeePartridge16) reported

    @virginmedia It’s awful, always has been so hit & miss.

  • DelinaMgs5 Rediat Moges #NoMore (@DelinaMgs5) reported

    2/2 @virginmedia When opened the package one other item I have been looking forward to receiving is missing. Of course, I have called customer services to find out the following. The agent told me that there was an error made by the agent who handled it who put the wrong offer.