Virgin Media outages and service status in Wilton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wilton, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wilton, England
The most recent Virgin Media outage reports came from the following cities: Salisbury.
Community Discussion
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Virgin Media Issues Reports Near Wilton, England
Latest outage, problems and issue reports in Wilton and nearby locations:
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jb (@jenniferlisaa) reported from Lark Hill, England@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
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Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England@virginmedia You have no idea how frustrating this is for your customers. There was a big problem on Tues and no updates until half way through the day! No point in phoning technical support, am off to find a WiFi hot-spot!
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Karen Church (@Kazza6900) reported from Amesbury, England@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
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Vicky Charles (@SingleMAhoy) reported from Salisbury, England@booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.
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David Wookey (@WooksAmesbury) reported from Amesbury, England@virginmedia Seems to be back. Well done to the engineers or Software guys who sorted the problems.
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Vicky Charles (@SingleMAhoy) reported from Salisbury, England@andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!
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akjensen | BLM (@bringthebow) reported from Salisbury, EnglandInternet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?
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Sophie 🦛 (@SophieGooner) reported from Salisbury, England@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandI have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.
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Liz Cannings (@zil75) reported from Salisbury, England@virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..
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Claire Dobson (@BookwormClaire) reported from Amesbury, EnglandWhat is going on with @virginmedia ? Total blackout from 12.30 until 8.30am then again from 11.30am, still ongoing. We have issues quite regularly but generally just for an hour or 2. Think I'll be heading back to Sky once this contract comes to an end.
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
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David Wookey (@WooksAmesbury) reported from Amesbury, England@WW2TV My @virginmedia been out also. @vodafone signal been intermittent as well. Impossible to work!
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Nikki Emerton (@nikkiemerton) reported from Alderbury, England@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
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Karen Church (@Kazza6900) reported from Amesbury, England@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
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Brian Dalton (@CllrBrian) reported from Salisbury, England@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England@virginmedia No known issues it says. It said that on Tues and it was off all day! Awful service, no updates either.
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Claire Dobson (@BookwormClaire) reported from Amesbury, England@virginmedia We have now been told that the issue is regional and the aim is for full service to be back by 9.30pm
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jb (@jenniferlisaa) reported from Lark Hill, England@virginmedia hi, question, why is my internet down AGAIN?
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kieron Franks🎸☘️🕉 (@kieronjfranks) reported@scottyb1875 @virginmedia That’s inevitable really, but there are alternatives so VM needs to stay competitive with a consistent service. If they can do that, then price really isn’t an issue after all broadband is a must have in this day and age.
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Susan judge (@Susanjudge79) reported@virginmedia How about compensation for your customers as there’s always a problem with your services. Also how about unblocking my access to my Virgin media app
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ross paterson (@praetorian1369) reported@virginmedia well tv still down, but was able to watch it online through virgintvgo app....NOW this has stopped.....getting worsew
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Michael Wisbach (@iron_cereal) reported@virginmedia What about those waiting an hour on hold for an issue that appears to be VM's fault. Just wanting a new hub as old one has red light on. Contacted you about this one day ago. Your customer service is awful!
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Richard Veale Bult 🇨🇦 🇬🇧🇪🇺🇵🇸🕊️ (@richardVB70) reported@virginmedia why did I see a notice by accident about on June 2nd I'm going to have upgrade to your new TV service. Didn't tell me by email or post. How do I get through to retention dept?
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jay (@jpsals) reported@JoshCF_ @virginmedia has done the exact same to me I’ve been with them 10 years and they now want double what a new customer would pay - contract now cancelled
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Elaine Gladman (@gladders1) reported@virginmedia what is going on with our tv services today one minute it ok now it’s not working again sort it out
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Gemma (@gemmastokley) reported@virginmedia We will be compensated? Been down all day so far and the service status pages also down!
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Amz (@amyc5621) reported@virginmedia down again, can't access tv services. #Alwaysanissue #Notvformetoday
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THE SARKY COCKNEY (@sarkeycockney) reported@virginmedia 1 hour how on hold waiting to get through - no answer from anyone on the app - which is just as awful as the website