Virgin Media Outage Report in Wilton, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Wilton, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Durrington and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Durrington |
TV | |
| Salisbury |
Internet | |
| Salisbury |
Internet | |
| Salisbury |
Wi-fi | |
| Durrington |
||
| Salisbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilton, England
Latest outage, problems and issue reports in Wilton and nearby locations:
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia hi, question, why is my internet down AGAIN?
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Can I cancel the sport channels please @virginmedia
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
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Vermillion Gecko
(@VermillionGecko) reported
from
Salisbury, England
@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.
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Zach Ward
(@zach_ward1989) reported
from
Salisbury, England
@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia We contacted yourselves re. The outage today
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie morrall
(@jackie_morrall) reported
@virginmedia Anymore help please?
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ollie
(@olliejones13) reported
@virginmedia I’ve spent 10 hours on the phone to virgin in a week trying to get answers and nobody is ever able to help
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Hannah Robinson
(@HKRobinson) reported
@virginmedia I’m very aware of that. My issue is that even your complaints procedure doesn’t work.
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Clare davies
(@Clareda66980797) reported
@virginmedia twice you have put the phone down on me today. All I am trying to get is a phone number employee services. This is so urgent for me and so easy for you yet communication is so poor.
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VMB
(@valers_x) reported
When it’s been six months and your still waiting for an issue to be fixed and on top of that you’ve been hung up on three times this morning @virginmedia 👍
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Jane Good
(@Miss_mizpah17) reported
@virgin media my On Demand service keeps going off, I've checked service status in my area and it says no issues. Try to run a diagnostic test but the page link is broken
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David McCracken
(@drmccracken255) reported
@virginmedia No better, worse. Still no response from you. I’m told technicians aren’t available because the coverage is so bad across the board
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David Fisher
(@OptiDcf) reported
@VodafoneUK Sorry, but too late. Have now gone to Virgin Media. Originally on each occasion Openreach supposedly called me and although I never had any calls, they said that I cancelled it. Someone needs to get their act together
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kevin
(@poppyrosie2) reported
@virginmedia Well as you see by my tweets it's allow about customer service and not having to chase compensation for the total loss of service
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Guyver_uk
(@Guyver_uk) reported
@virginmedia wired brand new less than a week old no kinks or breaks my speed is rubbish between 6am and midnight then i get what i'm paying for can't even dial 150 and speak to anyone this service is terrible