Virgin Media Outage Report in Wilton, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wilton, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury and Durrington.
City | Problem Type | Report Time |
---|---|---|
Salisbury | Internet | |
Salisbury | Internet | |
Salisbury | Internet | |
Durrington | TV | |
Salisbury | TV | |
Salisbury | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilton, England
Latest outage, problems and issue reports in Wilton and nearby locations:
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Wilts Tourist Guide
(@WiltsTG) reported
from
Salisbury, England
@virginmedia No known issues it says. It said that on Tues and it was off all day! Awful service, no updates either.
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Growlingadam @Bournemouthecho Ours in Amesbury went down at midnight, took about 40mins to get through to @virginmedia by phone. We’ve been told engineers were on the way and will be fixed ASAP
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Vermillion Gecko
(@VermillionGecko) reported
from
Salisbury, England
@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
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Neil Fox
(@gneilfox) reported
from
Amesbury, England
@virginmedia In fairness that was my phone. Just checked the laptop and it is getting 115mb.. so not really a problem. Thanks.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia We contacted yourselves re. The outage today
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Wilts Tourist Guide
(@WiltsTG) reported
from
Salisbury, England
@AlBayliss @virginmedia And you call their automated line and it tells you, it looks like there are no issues affecting your area at the moment, when clearly there is 😂
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Brian Dalton
(@CllrBrian) reported
from
Salisbury, England
@virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
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Wilts Tourist Guide
(@WiltsTG) reported
from
Salisbury, England
@virginmedia You have no idea how frustrating this is for your customers. There was a big problem on Tues and no updates until half way through the day! No point in phoning technical support, am off to find a WiFi hot-spot!
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Can I cancel the sport channels please @virginmedia
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Yes, I would like to cancel my sport package now @virginmedia
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
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Vicky Charles
(@SingleMAhoy) reported
from
Salisbury, England
@virginmedia According to the app, service is fine. I don't have a wire to check wired connection but streaming through my Virgin TV box seems unaffected. So frustrating when I've already had 2 days of no service in the last month.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kangstar 🇬🇧🇮🇳
(@Petekang10) reported
@virginmedia Yes indeed same issue and only this channel
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Seancampbell..
(@seancampbell418) reported
@LenDowlingCork He has no mandate and will never participate in government he should never be given airtime rte and especially virgin media has him every other night. There has to be some sort of arrangement. How he is voted in at any elections is beyond me. He is . Part 1
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Justin Gent
(@JustinGent) reported
@virginmedia what's the best resolution for continuously failing wifi? New hub or an engineer? Either way, months of frustrating connectivity needs to be resolved better than all the help we have been offered over the phone so far.
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Going for Gold
(@Gold_Accounting) reported
from
South Ockendon, England
@itvnews please help. @virginmedia refusing to prioritise an 87 year old with a heart condition who needs a 24/7 phone line for her Emergency button a priority. Refusing to send an Engineer for ANOTHER 6 days.
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Ruth Tacey
(@Ruthtacey) reported
@virginmedia The service just keeps on getting better. After starting a webchat yesterday, someone finally got back to me this morning, after 15mins I’m then told I’ve come through to the wrong department!
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Claire Wickham
(@ClaireWickham) reported
@virginmedia Your mailbox is currently unavailable (since Dec 9th). I just need someone to fix this please.
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Nick Lowery ⚒️
(@nick_lowery) reported
@virginmedia Yes. So was your engineer who has been here twice and can't fix it? I'm guessing as this is public you cannot look at my actual account record and as you don't have a Twitter direct messaging service the support here is going to be limited right?
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patricia foy
(@PattipooFoy) reported
from
Blackburn, England
@virginmedia No TV from 23rd December till 29th! Got a new box fitted, okay for about a week then started playing up again! Spent 3 hours on the phone Thursday night trying to sort to no avail...need an engineer to come out again...but no idea how to arrange!! Terrible service 😑
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Going for Gold
(@Gold_Accounting) reported
from
South Ockendon, England
SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days
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The First Hour
(@TheFirstHourYT) reported
Don't be fooled by #virginmedia their service is beyond BAD. Go to someone else like Sky if you can. Yes, their internwt might be faster, but that's only when you can get it working half the time!