Virgin Media Outage Report in Wilton, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wilton, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury and Durrington.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Salisbury |
TV | |
| Salisbury |
TV | |
| Salisbury |
TV | |
| Durrington |
TV | |
| Durrington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wilton, England
Latest outage, problems and issue reports in Wilton and nearby locations:
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akjensen | BLM
(@bringthebow) reported
from
Salisbury, England
Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia having major problems here in salisbury.. Internet WiFi down.. Please do you have any idea when it will be fixed?
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David Wookey
(@WooksAmesbury) reported
from
Amesbury, England
@WW2TV My @virginmedia been out also. @vodafone signal been intermittent as well. Impossible to work!
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
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Claire Dobson
(@BookwormClaire) reported
from
Amesbury, England
@virginmedia We have now been told that the issue is regional and the aim is for full service to be back by 9.30pm
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
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David Wookey
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Seems to be back. Well done to the engineers or Software guys who sorted the problems.
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.
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Zach Ward
(@zach_ward1989) reported
from
Salisbury, England
@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
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Sophie 🦛
(@SophieGooner) reported
from
Salisbury, England
@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia hi, question, why is my internet down AGAIN?
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Dreadful undercard @EddieHearn and @virginmedia wtf is going on with signal!!???? #joshuavspulev 🥊 #CashBack
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?
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Claire Dobson
(@BookwormClaire) reported
from
Amesbury, England
What is going on with @virginmedia ? Total blackout from 12.30 until 8.30am then again from 11.30am, still ongoing. We have issues quite regularly but generally just for an hour or 2. Think I'll be heading back to Sky once this contract comes to an end.
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jess Alderwick
(@JessAlderwick) reported
@virginmedia Well. An engineer arrived Friday. Lovely lady too. She found our actual cable ( other guy was trying to use an old neighbours one that was dead) she booked in someone on 24 hour total loss to get it rectified today but no one showed?! Great service. Again. NOT.
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Reece Calder
(@CalderReece) reported
@virginmedia It has been over 30 hours now. Shall I just wait or do you think there might be a problem?
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Michelle Rulton
(@Soze1172) reported
@virginmedia It used to be called the "children's fun" package. It contains nickelodeon and carton network
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Luke Jolyon
(@lukejolyon) reported
@virginmedia Apparently a problem affecting “between 50-80 people” so I guess that’s just my road or immediate area in north London.
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Gabriel Anthony
(@JustLangy) reported
@TwitchPBG @virginmedia Yikes!! Yeah they need to fix that
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BrightCX LTD
(@brightcxltd) reported
@virginmedia total loss of service in our area again - second time in less than 2 weeks. Not good! At least the outage today is during the weekend so not impacted work! 🥺
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jane gidman 💙
(@janegidman1) reported
@virginmedia COMPLAINT finally received replacement TiVo box I had to battle for to find it’s faulty. I’m told a replacement can’t be sent out and I have to go through the painful charade of an engineer visit. The engineer ‘may’ have a fit for purpose box with them. Just rubbish.
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Tim
(@whiskywhisky7) reported
@virginmedia That they were going to call me, surprise, surprise, nothing. This really is getting beyond a joke. PLEASE HELP !!
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casee wilson
(@caseewilson) reported
@virginmedia Thank you for your help. Mum has received her first phone call in several days - firstly from yourselves to resolve the issue, then from a family friend to check the line and it all seems to be working again now. She is assured that it will not be disconnected until the 24th.
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IIATTIICUSII
(@iiattiicusii) reported
@virginmedia any reason why I’m paying for M500 and only get 40mb and it’s constantly fluctuating up and down?