Virgin Media Outage Report in Wilton, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wilton, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury and Durrington.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
TV | |
| Salisbury |
TV | |
| Salisbury |
TV | |
| Durrington |
TV | |
| Durrington |
TV | |
| Salisbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wilton, England
Latest outage, problems and issue reports in Wilton and nearby locations:
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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Sophie 🦛
(@SophieGooner) reported
from
Salisbury, England
@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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akjensen | BLM
(@bringthebow) reported
from
Salisbury, England
Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?
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Zach Ward
(@zach_ward1989) reported
from
Salisbury, England
@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia hi, question, why is my internet down AGAIN?
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?
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Vermillion Gecko
(@VermillionGecko) reported
from
Salisbury, England
@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tomasz0508
(@tomasz_music) reported
Your tech team. Services not available???? It's a shameful and disrespect for customer. Last technician lie to me . About my fault. He said about few people on street where I lives who experienced same fault.... so I check this. All people have virgin media service with no faul
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Zahir Jaffer
(@zjafferw6) reported
@virginmedia . Landline not working and it takes you a week to get an engineer out??? Seriously? Can’t hide behind the pandemic excuse anymore!
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Tomasz0508
(@tomasz_music) reported
What the....... sorry. Again shame on yourself @virginmedia And at last Help me. And thanks
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corey the cleaner
(@coreythehoe) reported
@virginmedia Unless you’ve been having issues since July I highly doubt that’s the cause of my slow speeds, yes this occurs on my other device. Being a paying customer of virgin why would I be affected by O2s service issues?
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Michael G
(@MGCOACHING4) reported
@virginmedia You haven’t because I’ve told you they are incompetent - you should be contacting the executive resolution team and getting them to ring me like they said they would rather than asking me to waste more time being passed nowhere !!
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Tomasz0508
(@tomasz_music) reported
Working still after restarting my router logging to Internet more than hour, is not visible for customer service... there is a fault definitely Everybody know about it. But not able to fix.... shame its a big shame and disappointing 😞... @virginmedia sorry but after many calls
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Matthew Montgomery
(@tsissab86) reported
@virginmedia I don’t have a virgin media account I am not a customer of your so how do I get you to stop calling me 4 times a day when I said no the first time
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Joe Webb
(@joewebb9) reported
@virginmedia @richardbranson broadband down (again) today but apparently it's an issue where an engineer needs to attend & resolve and the earliest they're coming is in 6 days. Shocking shoddy. When you going to knock it on the head with this company as it's not fit for purpose.
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Laura Bushell
(@LauraBushell1) reported
@virginmedia Thanks John. Yes that’s right. We need traffic lights so they can complete the work. We had water board have the same issue and completed the same day. Yet we’re still waiting.
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Cosmic Unicorn
(@CosmicUnicorn4) reported
@virginmedia can you get someone to contact me regarding my broadband my hub is telling me no RF signal. I have checked all cables and it looks to me like someone has cut the cable outside there may be a delay in responding as I have to go use public wifi