Virgin Media outages and service status in Wilton, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Wilton, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Virgin Media Issues Reports Near Wilton, England
Latest outage, problems and issue reports in Wilton and nearby locations:
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Vermillion Gecko (@VermillionGecko) reported from Salisbury, England@mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.
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Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England@AlBayliss @virginmedia And you call their automated line and it tells you, it looks like there are no issues affecting your area at the moment, when clearly there is 😂
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Vicky Charles (@SingleMAhoy) reported from Salisbury, England@virginmedia According to the app, service is fine. I don't have a wire to check wired connection but streaming through my Virgin TV box seems unaffected. So frustrating when I've already had 2 days of no service in the last month.
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England@virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
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Harvey Mills (@HarvRM) reported from Salisbury, EnglandTrying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.
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akjensen | BLM (@bringthebow) reported from Salisbury, EnglandInternet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?
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Wilts Tourist Guide (@WiltsTG) reported from Salisbury, England@virginmedia You have no idea how frustrating this is for your customers. There was a big problem on Tues and no updates until half way through the day! No point in phoning technical support, am off to find a WiFi hot-spot!
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chris Keano keane (@CoachkeanoChris) reported from Amesbury, EnglandVirginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
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Brian Dalton (@CllrBrian) reported from Salisbury, England@virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.
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Zach Ward (@zach_ward1989) reported from Salisbury, England@DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!
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Karen Church (@Kazza6900) reported from Amesbury, England@virginmedia We contacted yourselves re. The outage today
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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Vicky Charles (@SingleMAhoy) reported from Salisbury, England@booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.
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Karen Church (@Kazza6900) reported from Amesbury, England@virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandI have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.
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David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, EnglandMy thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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chris Keano keane (@CoachkeanoChris) reported from Amesbury, England@virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.
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Liz Cannings (@zil75) reported from Salisbury, England@virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..
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jb (@jenniferlisaa) reported from Lark Hill, England@virginmedia hi, question, why is my internet down AGAIN?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Juanito (@JuanSpanishfly) reported@lionking2014 @LPXIOP @virginmedia It is, just like when u call with ur mobile phone using wifi cos uve no service
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Ashley Blick (@ablick1986) reported@virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!
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a staunch advocate of things (@fahadiiae) reported@Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window
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BEN GOODHIND (@BenGoodhind) reported@virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35
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Robert Grace (@Beastial_Maggot) reportedDear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬
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Steven Adams (@StevenAdams2) reported@virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again
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Paul O'Brien (@PaulOBrienKil) reported@virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.
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Stephen (@sfinn2302) reported@Virgin @virginmedia I have travelled to the UK today from Dublin and I have no coverage.....this happened in Spain last year and you told me the issue was resolved....1st test and its not working in the UK....Help...Help..!
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Alexander Battine (@TimeLord09) reported@virginmedia Virgin Media Are your technicians aware of the Intermittent internet signal problem in the NP20 5HT area. Are your technicians trying to fix this problem. This problem has been going on now for a about two week. Alex B
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Kat Nycoll (@KatNyc1) reported@virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team