Virgin Media

Virgin Media Outage Report in Wilton, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wilton, Wiltshire, England 02/21/2026 04:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wilton, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalisbury Internet
United KingdomSalisbury E-mail
United KingdomBulford Internet
United KingdomSalisbury Internet
United KingdomSalisbury TV
United KingdomSalisbury TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wilton, England

Latest outage, problems and issue reports in Wilton and nearby locations:

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.

  • T4RGY66 Dan Targett (@T4RGY66) reported from Wilton, England

    Yes, I would like to cancel my sport package now @virginmedia

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)

  • jenniferlisaa jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.

  • T4RGY66 Dan Targett (@T4RGY66) reported from Wilton, England

    Can I cancel the sport channels please @virginmedia

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @andychittick @virginmedia THANK YOU for doing their job for them! When I tried to call I got a recorded msg saying "we're busy call back later" & it hung up. At least now I know how bad it is!

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    My @virginmedia wifi has been down since last night; their app has no updates. When I call I get a recorded message to say they're busy & to call back later before it hangs up. Crappy service yet again, Virgin.

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia We contacted yourselves re. The outage today

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @booshtukka @virginmedia Exactly this. We all expect mishaps from time to time- but it's all in how you deal with the problem.

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31

  • VermillionGecko Vermillion Gecko (@VermillionGecko) reported from Salisbury, England

    @mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @Growlingadam @Bournemouthecho Ours in Amesbury went down at midnight, took about 40mins to get through to @virginmedia by phone. We’ve been told engineers were on the way and will be fixed ASAP

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though

  • CllrBrian Brian Dalton (@CllrBrian) reported from Salisbury, England

    @virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.

  • CllrBrian Brian Dalton (@CllrBrian) reported from Salisbury, England

    @virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BluBanjoes Greg Bailey 💙 (@BluBanjoes) reported

    @virginmedia Yes our first technician was cancelled by you because of network problem. External cable problem identified and fixed by hardworking tech.

  • Swissbeard Alex (@Swissbeard) reported

    @virginmedia Thanks for that, the app does not make that clear. Now I tried connecting to the hub, then moving towards the ‘black out room’ but stopping short of losing the signal. That seems to have worked.

  • SoggyTissu3 (っ◔◡◔)っ SoggyTissu3 (@SoggyTissu3) reported

    @virginmedia Im really. Really sorry. But the people in your call centre must think they are dealing with F...... delinquents or something. "Why am i being throttled at peak hours when i should not be" "Oh because your cable is broken" Shut up man. FFS

  • seanmichae 26+6=1 (@seanmichae) reported

    Hi @virginmedia 2 days now the phones in the area have been down all avenues have been done to get information but to no avail very poor customer service

  • flochen123 Francesca (@flochen123) reported

    @virginmedia @EnglandRugby @AllBlacks I haven't had internet for an entire month!!! DO NOT SIGN UP FOR VIRGIN MEDIA they are the absolute worst internet provider I have ever used.

  • judge_ravinder Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

  • Grizzylephew Minion MelO (@Grizzylephew) reported

    @virginmedia why is our broadband off again, its always breaking down, always a complex issue that is being worked on. About time you started paying compensation it's off more than on. I can't watch recorded programmes or watch netflix etc. Exasperated

  • StevieLouuu StevieLouise Palmer (@StevieLouuu) reported

    @virginmedia How it goes is that I will be finding another internet provider that actually values their customers instead of providing rubbish internet, extortionate prices and terrible customer service.

  • Silvana37542029 Silvana (@Silvana37542029) reported

    @FairyElephant @virginmedia Yes they are the worst company I ever saw it

  • clairybbomb claire black (@clairybbomb) reported

    @virginmedia is it normal to be on hold for over 1hr after speaking to a customer service agent?