Virgin Media Outage Report in Over Wallop, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Over Wallop, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Over Wallop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Over Wallop, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover, Winchester and Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Winchester |
Internet | |
| Salisbury |
Internet | |
| Salisbury |
||
| Andover |
Internet | |
| Andover |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Over Wallop, England
Latest outage, problems and issue reports in Over Wallop and nearby locations:
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
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Ben Huntley
(@HuntleyBenjamin) reported
from
Andover, England
Virgin media has to be the worst internet provider I’ve ever had the trouble to experience
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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jb
(@jenniferlisaa) reported
from
Andover, England
actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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akjensen | BLM
(@bringthebow) reported
from
Salisbury, England
Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade
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Sophie 🦛
(@SophieGooner) reported
from
Salisbury, England
@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?
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chris Keano keane
(@CoachkeanoChris) reported
from
Amesbury, England
@virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane kelly
(@Janekelly25) reported
@virginmedia I had a whole package with you, but nothing was itemised, one problem and no customer service.
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Sam
(@sammy_1975) reported
@virginmedia I was on the phone for over 40 minutes and kept being passed around like a game of pass the parcel. Eventually they said they couldn’t help as I was no longer a customer and they couldn’t locate my account
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Keep It Creative
(@KIC_Social) reported
@virginmedia During the 12 months of this contract I will have spent around 3 days calling that number. I was on live chat for 4 hours today to get it escalated to the level of a complaint. Your customer service is criminal. I’m just waiting for it to be over before I tell ofcom.
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Craig Angus
(@CraigAngus85) reported
@virginmedia hi. I'm still having issues with my wifi reaching parts of my house. How do I get WiFi pods? Are they better than the boosters? I have the oomph package
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Leo (not my birth sign)
(@Lightcudder) reported
none of my devices can connect to broadband in my living room which is less than 6 metres from my router. Virgin has no solution to this. Useless. #virginmedia
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Charles
(@whitsthat) reported
@virginmedia is anyone able to help with a query on my grandmother’s bill?
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I WOODSI3 I
(@woodsie_) reported
@virginmedia make 0 sense If You renew you get the B grade price maybe if I haggle the b+. If I literally leave and come back a new customer (literally within the hour) without so much as a fake moustache for a disguise I get the A* price
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Emmi
(@Emmi79M) reported
@NetflixUK @netflix Hi my Netflix has been down for a few days 😭 is it a virgin media problem or Netflix ? Does anyone else have a issue?
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David
(@bigchairbear) reported
@virginmedia Thank you. I’d like to have a live text-based conversation with technical support. ( Support that can check settings, control my router remotely and send an engineer if needed.). How do I do that please? I’m assuming the Twitter team can’t do that as the WhatsApp team said no.
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Alex Barlow
(@BarlovianAlex) reported
@virginmedia I really appreciate you replied :) By biggest gripe is my fee has increased beyond the price you advertise package for. So I pay £56 for 100Mb you advertise at £44. You also advertise 1Gig for £62 I would have been happy to upgrade to this. Never offered. My contract is up.