Virgin Media Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover, Bulford and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Andover |
Internet | |
| Andover |
TV | |
| Andover |
TV | |
| Bulford |
Internet | |
| Andover |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@thedarkfenix @virginmedia I hope so. I really rely on the service now.
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jb
(@jenniferlisaa) reported
from
Andover, England
actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
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Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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Morgan Jamison
(@mjam1978) reported
from
Andover, England
@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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Ben Huntley
(@HuntleyBenjamin) reported
from
Andover, England
Virgin media has to be the worst internet provider I’ve ever had the trouble to experience
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Mel Cass 🎶💅🏻💋
(@poppyboo1007) reported
from
Andover, England
@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. But seeing it on service page though.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nat
(@heylookitstash) reported
@virginmedia Thanks, it still won't let me cancel the button that says cancel doesn't work? They're meant to be coming this afternoon if there a number I can call
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emre
(@emreyilly) reported
@virginmedia Yeah it just says there is no issues but that’s a load of shite
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A Madman Without A Box
(@JeddKenobi) reported
The fact @virginmedia in the process of doing maintenance yesterday screwed up & cut out our internet, then told the earliest a engineer can come is Friday & then tried to sell us the "you can get a cheaper bill if you combine your TV, internet and phone" is fricking outrageous
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Robert Frame
(@hiaw61) reported
@virginmedia once again appalling service and you wrote to their complaints department but they never reply shocking
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jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia Your customer service is the worst I have seen
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Charlotte
(@CharSwinhoe) reported
@virginmedia hi there, can someone please help? Wi-Fi is down again for a second day, I need it to be able to work from home. Online service checker says there aren’t problems but it’s keeps going down, online chat bot is no help, who can I contact please as I need this resolved?
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Bb
(@Trev_vamp) reported
@virginmedia please help I’ve had complete loss of internet/phone and TV since 9.55am. I have no way of calling you and the live chat is no longer available. I need assistance asap
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WOODS
(@WWWoodzy92) reported
@virginmedia why is it so hard to cancel for god sake been on hold for ages now absolute joke of a company
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Conventional Potato 🥔
(@NormalTater) reported
@virginmedia I need to move house but when the chat bot transfers me to an agent, I never get an answer. What should I do?
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Jan V
(@JanV58881679) reported
@virginmedia sort your service our please. 2nd day in row Internet gone down at same time. On line acct also crashed. Shocking for the money I pay.