Virgin Media Outage Report in Andover, Hampshire, England

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Andover, England

The most recent Virgin Media outage reports came from the following cities: Andover, and Winchester.

City	Problem Type	Report Time
Andover	Wi-fi	20 days ago
Andover	Internet	26 days ago
Andover	Internet	1 month ago
Winchester	Internet	2 months ago
Andover	Internet	3 months ago
Andover	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• 
  Sarah McGinty (@sarah_mcginty) reported 4 minutes ago from Andover, England

  @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

• 
  simon chamberlain (@el1chambo) reported 5 minutes ago from Winchester, England

  @virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.

• 
  jb (@jenniferlisaa) reported 7 minutes ago from Andover, England

  actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

• 
  simon chamberlain (@el1chambo) reported 8 minutes ago from Winchester, England

  @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

• 
  Ian Easton (@ie_guitars) reported 10 minutes ago from Upper Clatford, England

  @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

• 
  very edward (@eddavie88786879) reported 10 minutes ago from Andover, England

  @virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********

• 
  Darren Toms (@darrenthecoach) reported 15 minutes ago from Andover, England

  @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

• 
  Caroline Clist (@chocybuttons60) reported 17 minutes ago from Winchester, England

  @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

• 
  simon chamberlain (@el1chambo) reported 18 minutes ago from Winchester, England

  @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

• 
  Nikki Emerton (@nikkiemerton) reported 20 minutes ago from Alderbury, England

  @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

• 
  simon chamberlain (@el1chambo) reported 20 minutes ago from Winchester, England

  @Sadler004 Yes mate. Virgin media having problems which is a shock.

• 
  simon chamberlain (@el1chambo) reported 23 minutes ago from Winchester, England

  @virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training

• 
  Karen Simpson (@kaz123s) reported 25 minutes ago from Andover, England

  @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

• 
  Ian Easton (@ie_guitars) reported 28 minutes ago from Upper Clatford, England

  @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

• 
  Ian Easton (@ie_guitars) reported 29 minutes ago from Upper Clatford, England

  @virginmedia your broadband service is a disgrace.

• 
  Jez (@drewy__) reported 29 minutes ago from Whitchurch, England

  @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

• 
  Tim Underwood (@TimTheSurgeon) reported 31 minutes ago from Winchester, England

  Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.

• 
  Dan Zuco O'Brien (@thedonzuco) reported 49 minutes ago from Andover, England

  I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

• 
  John Watkins (@jwfw) reported 51 minutes ago from Andover, England

  @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

• 
  the Hird aka Andrew (@The_Hird) reported 56 minutes ago from Andover, England

  So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Working Class Scouser (@ClassScouser) reported 1 minute ago

  @virginmedia He's been calling the last 6 weeks every week and he still hasn't received his letter when he keeps getting told one will sent. Are you just trying to delay him so he starts a new contract he can't cancel?? @MartinSLewis can you help

• 
  alan buxey (@alanbuxey) reported 2 minutes ago

  i'm getting quite annoyed by the .@virginmedia radios Ads going on about their winter sale with reduced prices for new customers since, as a loyal and long-term customer, they've just sent me a letter saying MY bill is going up almost 10% ! :(

• 
  Find Me Beauty (@FindMeBeauty_co) reported 5 minutes ago

  I can’t work out who’s got the worst customer service @virginmedia or @MetaMask @MetaMaskSupport. #customerservice #worst #Crypto

• 
  Ricki Kalsi (@ricki_kalsi) reported 8 minutes ago

  @virginmedia Yes, I even spent time yesterday with Nathan over chat. I’ve called in countless times. I might just cancel Virgin and cancel my direct debit.

• 
  Pauline Shannan (@PaulineShannan1) reported 9 minutes ago

  @virginmedia I had been calling from 7 am when you open and getting cut off every time I reach 1 hour on hold, same on WhatsApp for cancellation team. I have basically been forced to take a new package as I can't get through to cancel. Its ridiculous 😒

• 
  geronimo ☁ (@haaansx) reported 10 minutes ago

  @virginmedia i ain’t stupid, that’s what I did just to wait 2 hours to get cut off, absolute joke honestly… should be a simple touch of a button to move home

• 
  Find Me Beauty (@FindMeBeauty_co) reported 12 minutes ago

  @virginmedia I have been trying to contact VM to cancel my broadband for 3 days. First call then WhatsApp both are awful. Never again will I be with you guys

• 
  The Brighton Girl (@BtonGirlProbs) reported 18 minutes ago

  @virginmedia I’m not sharing account details openly on Twitter so unless you can follow me so I can DM them then there’s nothing you can do to assist as your customer service team on the phones are not helping at all

• 
  carla morris (@CarlaMorris18) reported 21 minutes ago from London, England

  @virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!

• 
  Cathy 🇮🇪☘️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cathy59) reported 23 minutes ago

  @virginmedia I won’t I will not forget how I was spoken to by your customer services