Virgin Media Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover, Bulford and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
TV | |
| Andover |
TV | |
| Bulford |
Internet | |
| Andover |
Internet | |
| Winchester |
TV | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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jb
(@jenniferlisaa) reported
from
Andover, England
actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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very edward
(@eddavie88786879) reported
from
Andover, England
@virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia your broadband service is a disgrace.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barry F.
(@BarryF107) reported
@OffMyNoodles @virginmedia The sad truth is that they're all ****. All of them put Jobsworths with no actual power on the, ahem, "Customer Care" switchboard & have been trained to ensure customers lose the will to live after waiting 45 mins for someone who won't help to answer the phone...
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LuvDup🔔🔚
(@LuvDup) reported
@virginmedia I'll wait a while I think, just until the chaos dies down.
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🔥🔥 𝓛ＵⓃقⓩ❼７⚫️⚪️
(@lungz77_) reported
@LuvDup @virginmedia The worst customer service virginmedia, I left and went with sky so much better and much more helpful and you don’t wait for ages to speak to someone
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Anna Woolhouse
(@anna_woolhouse) reported
@virginmedia Yes - in three to five working days apparently- which means at least a week without services for someone who relies on them (and has been massively overcharged but that’s a separate issue!)
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Daniel W
(@damawa42) reported
@virginmedia I've been struggling but almost unusable connection for TWO MONTHS. I had one week of good connection after you finally fixed the issue. Now you did works on Thursday and now I don't have any connection at all!!!!!
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Banksy
(@seank1979) reported
@virginmedia Hi. I need help asap. I need my cancellation stopped. I can not get through on phone or online
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david wallwork
(@mrdpw) reported
@virginmedia I remember when virgin media was good about 10-11 years ago,abandoned my virgin box and phone line due to being put on hold for 1hr and 15 minutes felt like I was being held hostage passed from person to person x4. Might get rid of b/band due to no customer loyalty
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G funk
(@orchard_chronic) reported
@Genasset @virginmedia Should know by now virgin don't give a **** about their customers. Worst customer service you'll find. Been trying for 3 day now to cancel my contract with them!
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ֆɦօǟɨB
(@shoaibutd) reported
Virgin Media at it again with their price rises I've had enough cancelling this **** today
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
@virginmedia So….. the Twitter conversation goes quiet once again and no joke Virgin Mobile ring me because they have the bandwidth to sell me a phone but not the bandwidth to fix my problems!!!!!!