Virgin Media Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Morgan Jamison
(@mjam1978) reported
from
Andover, England
@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
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Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. But seeing it on service page though.
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia Bang! Gone again. Nothing on service status :-(
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@thedarkfenix @virginmedia I hope so. I really rely on the service now.
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Mel Cass 🎶💅🏻💋
(@poppyboo1007) reported
from
Andover, England
@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia Still not working. About to phone
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?
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Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ʝǟƈӄ ǟʀʍʏ ➀➈❶➁ 🏴 🦢
(@JArmy1912) reported
@virginmedia And that helps how? There was black outs and screen freezes. The undercard is part of the price. Complaint made.
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Jonny Rich 73
(@JonRichmond1) reported
@virginmedia morning will you be offering a refund for the ppv event on Saturday night ? Was unwatchable at times , never had issues before with such events
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Percie
(@percie_e) reported
@virginmedia Honestly, the state of it this year, we should never have changed from @SkyUK - Sky, do you have any deals on for TV and broadband provision that are less expensive than Virgin so I can convince the household to swap over please?
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G
(@gvps1978) reported
hey @virginmedia, my new mobile SIM has turned up, but its IMPOSSIBLE to get through the registration pages to manage the account and transfer the number in - can you help??
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Priya
(@pmistry27) reported
@virginmedia been trying to get my new package set up for over a month now! Delay after delay and no guarantee that my new install date will take place! Shocking service for a new customer!
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Anthony Karapetrides
(@anthonykaras) reported
@virginmedia Can I please get someone to help? The chat on your website keeps disconnecting me mid-conversation and the hold for your telephone support is endless. I’m trying to order a Wi-Fi booster from my upgrades & offers, but keep getting “oops something went wrong”.
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Tara
(@Tara53791656) reported
@virginmedia No didn't give me normal operation as normal do... I no your saying sorry but dose not help the fact you left me with nothing
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💻🤓🅺🅴🅻🆅🅸🅽🤓💻
(@iwiizkiid) reported
@virginmedia seen as though the phone was put down twice after over an hour waiting, I will raise my complaint here! Your customer service is shocking, your 3rd party engineers responsible for laying the cables are slack and I'm tired of the false promises to install my services!
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🌈 💙
(@ginge003) reported
@virginmedia why is your service so bad?? My Internet connection has been so unreliable for weeks!! Everyone has adapted to working from home but you. Your god awful internet makes this impossible sometimes! Absolutely dreadful. Will be looking for a reliable server ASAP.
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Stuart Cassidy
(@Stu1375) reported
@virginmedia The fan is audible which is not something that was an issue in the 3 or the 2 for that matter