Virgin Media

Virgin Media Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Andover, Hampshire, England 02/28/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Andover, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • The_Hird the Hird aka Andrew (@The_Hird) reported from Andover, England

    So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

  • jwfw John Watkins (@jwfw) reported from Andover, England

    @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

  • chocybuttons60 Caroline Clist (@chocybuttons60) reported from Winchester, England

    @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

  • TimTheSurgeon Tim Underwood (@TimTheSurgeon) reported from Winchester, England

    Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.

  • nikkiemerton Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response

  • eddavie88786879 very edward (@eddavie88786879) reported from Andover, England

    @virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********

  • kaz123s Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

  • drewy__ Jez (@drewy__) reported from Whitchurch, England

    @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training

  • darrenthecoach Darren Toms (@darrenthecoach) reported from Andover, England

    @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @Sadler004 Yes mate. Virgin media having problems which is a shock.

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia your broadband service is a disgrace.

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

  • thedonzuco Dan Zuco O'Brien (@thedonzuco) reported from Andover, England

    I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

  • nikkiemerton Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tarran__ Tarran (@Tarran__) reported

    @virginmedia worst customer service - they didn’t install broadband on the day agreed. The manager then put the phone down and lied about what the previous person on the phone agreed as compensation. Result - no broadband and calling again. Don’t switch to virgin!

  • janetsworld Janet Chapman (@janetsworld) reported

    @virginmedia No much better - and we pay for a ‘premium’ service. We have had no connection to intermediate connection or a super slow connection. It has gotten progressively bad over this year but this last month has been SUPER bad. Please can someone contact me to discuss.

  • SophieLittlefa3 Sophie Littlefair (@SophieLittlefa3) reported

    @LadislavMaljar @virginmedia I’ve been trying to cancel mine since 9am yesterday... been hung up on over and over again.

  • day7262 paul day (@day7262) reported

    @virginmedia Phoned bank there’s no problem with bank £11 DD comes out no issue the phone line DD won’t go.

  • NickyShakey Nicky Shakespeare (@NickyShakey) reported

    So @virginmedia I can't message you on here so a tweet have to do. I can't afford yet another price increase when new customers are getting exactly the same as me for half the price. I'd like to cancel my contract but cannot use the phone. Help me sort this out

  • NickGeorgiouUK Nick G (@NickGeorgiouUK) reported

    Internet down @virginmedia now WiFi Pod (which you charge extra for), is not connecting. Forum offers no resolution. Anything you can do to assist?

  • Dobbsk Keith Dobbs (@Dobbsk) reported

    @virginmedia Tried that. I just keep getting the “Sorry our team are busy” message “try later”. Life’s too short. Can I not email in a support request, at least the job would be in the queue? I’m not impressed.

  • japes0883 jp (@japes0883) reported

    @virginmedia I have tried calling many times to cancel. After over an hour hold and finally speak to a human phone disconnects. Happened 3 times different phone lines. No response from complaints department.

  • LisaBuffel Lisa Buffel (@LisaBuffel) reported

    @virginmedia I have been waiting 2 and a half hours on your online messaging service with two different employees who then disappear and don’t help at all! I am just after a confirmation email which I should have received last week with my account number

  • day7262 paul day (@day7262) reported

    @virginmedia @richardbranson can someone contact me 6 times cut off over a DD that you can’t collect even though another DD is going to the same company. Shocking mobile phone service. #NeedAUKManagerToCall