Virgin Media

Virgin Media Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Andover, Hampshire, England 01/24/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Andover, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover TV
United KingdomAndover TV
United KingdomBulford Internet

Community Discussion

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Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • drewy__ Jez (@drewy__) reported from Whitchurch, England

    @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

  • jwfw John Watkins (@jwfw) reported from Andover, England

    @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users

  • HuntleyBenjamin Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • kaz123s Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

  • The_Hird the Hird aka Andrew (@The_Hird) reported from Andover, England

    So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

  • jenniferlisaa jb (@jenniferlisaa) reported from Andover, England

    actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

  • chocybuttons60 Caroline Clist (@chocybuttons60) reported from Winchester, England

    @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

  • thedonzuco Dan Zuco O'Brien (@thedonzuco) reported from Andover, England

    I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

  • darrenthecoach Darren Toms (@darrenthecoach) reported from Andover, England

    @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia your broadband service is a disgrace.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rchecksfield Rosie Checksfield (@rchecksfield) reported

    @virginmedia Wifi - do i need to replace it with an Ethernet cable for now? Is there any sign as to when the issues affecting SW London will be over as it has been nearly a week now?

  • shutupbianca_ BiancaNoëlla🍉 (@shutupbianca_) reported

    @virginmedia you lot are actual crooks I’ve had no service for ages now I’m going to tell everyone I know not to use you guys. How can you even justify your pricing ?! I had a text to say the network is fixed it is not fixed !!!!!

  • Zoya_o1 Zoya (@Zoya_o1) reported

    @virginmedia Hi, there's a problem with videos on @Twitter - they haven't been working since yesterday morning and it's really annoying. What's going on?

  • Mattqpr100 Matt (@Mattqpr100) reported

    @tomamca @amerp_123 @virginmedia Also having the same problem the last 24 hours!

  • HeardCustomer Never Heard of Customer service (@HeardCustomer) reported

    @virginmedia Those are 2 different issues. Who is going to address the poor customer service? The patronising and know it all agent? The issue i m reporting as been since October 2020 and you have yet to fix it but yet you have the cheek to tell me not to change settings in the router....

  • meetinthewired 👩‍💻 (@meetinthewired) reported

    @virginmedia I was told this yesterday as well, but no issues were resolved, it’s been two days since the issue arised

  • ScotHeyes Scot Heyes (@ScotHeyes) reported

    @virginmedia When we rang and gave our account number they said they could not find it . This is so frustrating!! Ridiculous. No one seems to be able to help us . I am fuming at this stage !!!! What is wrong with this company???

  • tharealhoodie Hoodie (@tharealhoodie) reported

    @virginmedia @meetinthewired Same issue

  • sxm0701 sxm (@sxm0701) reported

    @UTDHamzah Think it’s a problem with Virgin Media, need to switch asap

  • WildBobbinYarns Collette - Wild Bobbin Yarns (@WildBobbinYarns) reported

    I think @virginmedia are going to be getting a lot of complaints from people in my area today. Broadband, TV and phones are down and estimated fix is the 13th. There are going to be a lot of very angry football fans calling them up today!