Virgin Media Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia your broadband service is a disgrace.
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response
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Jamie English
(@jamieenglishsfc) reported
from
Winchester, England
@virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....
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Stuart Bosley
(@Darthwomble3) reported
from
Andover, England
@virginmedia - any update on the outage here / we have a snow day so kids off and wanting to be online or streaming films - yet no internet again !! Yes I have looked on your web site and it’s limited in what it says to say the least ...
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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very edward
(@eddavie88786879) reported
from
Andover, England
@virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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John Watkins
(@jwfw) reported
from
Andover, England
@jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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Tim Underwood
(@TimTheSurgeon) reported
from
Winchester, England
Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MD
(@sivadleahcim) reported
@virginmedia Yep. No problems reported but some other online checkers suggest the problem is more widespread? I haven’t had internet since 0909.
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Hayley Jones
(@hayleycull) reported
@virginmedia Hello I’ve sorted this out now but need some help to have my outside line moved? I’m needing building work completing and the box is currently in the way
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Milanese in London
(@milaneseexpat) reported
@virginmedia I'm very happy that your systems has the ability to do so....but mine was a Yes/No question....Do I get any compensation if I didn't report the outage?
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Milanese in London
(@milaneseexpat) reported
@virginmedia Leaving aside the paradox of having to communicate the absence of a connection using a website So, if I didn't report the outage I won't get any compensation?
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Mark McPhee
(@McPheeMark) reported
@virginmedia Could you give me a contact for your complaints department, not offshore customer services as they continually lie every time you speak to them and you don't get anything resolved
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🌿Rani Kaur🌿👩🏽🦽🎧
(@Rani_kuk) reported
@virginmedia Don't know what issues are causing this but service is down.
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Dan Barlow
(@DanBarl02044786) reported
@virginmedia Check what? The games finished last night.. It will just display no service available as there is nothing available... The answer to the tweet is you have updated the service and need to follow a different step. These steps were provided by another twitter use not virgin media.
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Andrew Folga
(@andrew_folga) reported
@virginmedia @virginmedia What I mean is in a professionally run company in such situation the company contacts the customer first not the other way round. What you are asking me is a slap in the face considering I spent days on phone calls with you...
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Ben Smith
(@ben_smithynffc) reported
Anyone thinking about using @virginmedia think about it.....absolutely shocking customer service give me a forum link then I get 1 response in about a week .....#poorcustomerservice
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Bethany Moore ✨
(@bethanysmm) reported
@virginmedia I just need help cancelling my contract as I no longer require your services. I’ve been texting the helpline for the past two days with no help yet