Virgin Media outages and service status in Andover, England

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Andover, England

The most recent Virgin Media outage reports came from the following cities: Andover.

City	Problem Type	Report Time
Andover	Internet	11 days ago

Community Discussion

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Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• 
  Jason Kneen (@jasonkneen) reported 5 minutes ago from Ludgershall, England

  @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

• 
  Karen Simpson (@kaz123s) reported 9 minutes ago from Andover, England

  @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

• 
  simon chamberlain (@el1chambo) reported 11 minutes ago from Winchester, England

  @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

• 
  Sarah McGinty (@sarah_mcginty) reported 12 minutes ago from Andover, England

  @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  Duckocide Games (@Duckocide) reported 15 minutes ago from Andover, England

  @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

• 
  the Hird aka Andrew (@The_Hird) reported 15 minutes ago from Andover, England

  So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

• 
  Saturday Night Beaver (@GingeFTW) reported 16 minutes ago from Andover, England

  Is anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day

• 
  simon chamberlain (@el1chambo) reported 27 minutes ago from Winchester, England

  @Sadler004 Yes mate. Virgin media having problems which is a shock.

• 
  Duckocide Games (@Duckocide) reported 29 minutes ago from Andover, England

  @virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn

• 
  Darren Toms (@darrenthecoach) reported 31 minutes ago from Andover, England

  @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

• 
  Dmitri Old (@DmitriusOld) reported 39 minutes ago from Over Wallop, England

  I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

• 
  Ben Huntley (@HuntleyBenjamin) reported 44 minutes ago from Andover, England

  Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

• 
  Sarah McGinty (@sarah_mcginty) reported 46 minutes ago from Andover, England

  @virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!

• 
  Jason Kneen (@jasonkneen) reported 46 minutes ago from Ludgershall, England

  @virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.

• 
  Sarah McGinty (@sarah_mcginty) reported 47 minutes ago from Andover, England

  @virginmedia Bang! Gone again. Nothing on service status :-(

• 
  Paul Grundy (@BrainTumourSurg) reported 49 minutes ago from Winchester, England

  Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

• 
  simon chamberlain (@el1chambo) reported 50 minutes ago from Winchester, England

  @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

• 
  Alec Clapperton (@Alec2306) reported 55 minutes ago from Andover, England

  @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

• 
  Ian Easton (@ie_guitars) reported 55 minutes ago from Upper Clatford, England

  @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

• 
  jb (@jenniferlisaa) reported 58 minutes ago from Andover, England

  actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Phantom (@Th33illuminati) reported 6 minutes ago

  **** @virginmedia I’m done with this service inadequately repetitive unrealisable unreliable *****

• 
  Mike d (@miked36) reported 7 minutes ago

  Internet gone down in nailsea bristol. Can't watch anything @virginmedia

• 
  Neil is an adult human male homosexual (@nlpedwards) reported 8 minutes ago

  Hi @virginmedia… are there any issues with broadband in TW2… box keeps resetting

• 
  Paul Wright (@selhurstpaw1) reported 9 minutes ago

  @biggle1908 Avoid Virgin Media at all costs. Call centres are overseas. Back up if you have real issues is very slow. Regular price increases. When you renew your contract, it will be considerably higher.

• 
  Dale Ash (@discoDA1875) reported 9 minutes ago

  @virginmedia Sky Sports Plus not working. Sort it out.

• 
  (tez7n2) (@MickeyDN7) reported 13 minutes ago

  @SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back

• 
  Callum Ridings (@Unique_Toxic14) reported 15 minutes ago

  @LimbChance @virginmedia internets gone down again can you please comment on this

• 
  Dogred (@PaulBen29353194) reported 15 minutes ago

  @biggle1908 Virgin media will be very helpful when you want to join but you’ll regret it when there’s a problem or you want to leave, their customer service is probably one of the worst in the industry imo.

• 
  Evasive (@tcevasive) reported 15 minutes ago

  @ziocto ok i think its just virgin media is shite then bc everyone i know with bad ping is on virgin

• 
  It's Ahmad (@AhmadX_Official) reported 17 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.