Virgin Media

Virgin Media Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Andover, Hampshire, England 11/26/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Andover, Bulford and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover TV
United KingdomAndover TV
United KingdomBulford Internet
United KingdomAndover Internet
United KingdomWinchester TV
United KingdomWinchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia Still not working. About to phone

  • crumblechris chris (@crumblechris) reported from Winchester, England

    @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @thedarkfenix @virginmedia I hope so. I really rely on the service now.

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

  • kaz123s Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia Bang! Gone again. Nothing on service status :-(

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

  • mjam1978 Morgan Jamison (@mjam1978) reported from Andover, England

    @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

  • mickeyboy71 Michael bennett (@mickeyboy71) reported from Andover, England

    @virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. But seeing it on service page though.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

  • crumblechris chris (@crumblechris) reported from Winchester, England

    @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!

  • crumblechris chris (@crumblechris) reported from Winchester, England

    @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _PhilMace Phil Mace (@_PhilMace) reported

    @virginmedia Yes. But this happens every time. Others I know have the same issue on red button with virgin, so not just me. Really isn't good enough.

  • TheFootiePost The Footie Post (@TheFootiePost) reported

    @virginmedia Reset the router seems to be working at the moment, will let you know if any more issues

  • longlaneroyal SOUTHBANK 1️⃣ 8️⃣ 7️⃣ 1️⃣ (@longlaneroyal) reported

    @uptheroyals1871 @virginmedia Just checked... working 👍👍👍 Trouble is we're f*****g losing 🤬

  • Mattqpr100 Matt (@Mattqpr100) reported

    @virginmedia @NKM1976 Contracts finishing in May looks like we’ll be going back to Sky. The virgin box is ****.

  • doiinitagain Soohie92747495 (@doiinitagain) reported

    @virginmedia The damage that has been done to the property is that the WIFI is now broken. A lot of evidence from my ring camera has been destroyed by Shia disconnection.

  • mrmidas2k MIdAS is a Potato (@mrmidas2k) reported

    State of @virginmedia Red Button. Wait 40 minutes for it to even work, and then there's no audio. It's not my connection, or my internet, it's just Virgin being crap.

  • JamesHa01019724 James Hart (@JamesHa01019724) reported

    @Poddddddd @virginmedia Who do u support mate ?

  • Streeterrr Jessica Jade 🧜🏻‍♀️ (@Streeterrr) reported

    @virginmedia what’s going on with the internet in the TN2 3 area, been down since 4pm, and now says it won’t be fixed until tomorrow afternoon 😭

  • MarkyDunn88 MarkyD (@MarkyDunn88) reported

    @virginmedia @nicscraig This issue is resolved but i ain't paying a fortune to watch half a match very disappointed

  • Sy081286 Sy (@Sy081286) reported

    @virginmedia Is there no way to speak to customer service on the website instead of choosing this option