Virgin Media Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Andover |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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jb
(@jenniferlisaa) reported
from
Andover, England
actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
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Mel Cass 🎶💅🏻💋
(@poppyboo1007) reported
from
Andover, England
@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Ben Huntley
(@HuntleyBenjamin) reported
from
Andover, England
Virgin media has to be the worst internet provider I’ve ever had the trouble to experience
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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Morgan Jamison
(@mjam1978) reported
from
Andover, England
@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia your broadband service is a disgrace.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HS 🤩
(@s_hardip) reported
@virginmedia I want to cancel my contract and give 30 days notice. So far I've had promises to call back without a call back, sudden computer problems your end and been cut off after holding for 45 mins. How or who can I speak to please, can you help?
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ThatMisterJ🃏 🏳️🌈
(@thatmisterj) reported
Anyone else out there have at this point frankly ridiculous connection issues with #virginmedia? I've had intermittent connection for 2 weeks but the last two days I'm lucky to have 20 minutes every 2 hours. In the last hour it's cut out 20 times. It's beyond a joke at this point
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Dan 🤙🏻
(@DeeAyWhy) reported
@virginmedia Never once had an issue with my old package but since this upgrade its been nothing but hassle. Every giving me different answers. The worst thing is for 2 days I was getting 450-500mbs which was great but now i barely reach 100mbs
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Stuart Fergus
(@stuartfergus) reported
@virginmedia I'll have to call tomorrow now, been on WhatsApp to 2 different people today and no one can help, eventually the messages stop and no reply
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Ben Robinson
(@TheRobinson1982) reported
@virginmedia I went around in more circles than a waltzer at the fair then when I finally reached the end of the chat I've gotten through to...... Nobody. Just been told to "Hold fire". You're a communications giant, my inability to contact anyone is really, really bad.
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c style
(@c_80605) reported
@virginmedia hi I’m looking to cancel my virgin broadband but can’t get through on the phone please can you advise? Many thanks Craig
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Avril Hooper
(@1066Diva) reported
@O2 @virginmedia Fed up of trying to log in & fed up of an absolutely rubbish service from you. I swapped provider last year and it’s been nothing but hassle. When does my contract end? How can you promote new Services’s like this when you can’t get the basics right!
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Paul 🇬🇧🏴
(@paulb0204) reported
@virginmedia PR2 area no television channels and internet, phone message is quoting 1.30 am fix, I hope this time is over cautious, if I miss tonight's footy I won't be a happy chappy.
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Ben
(@cake_walk) reported
@virginmedia are putting my bill up nearly 23%!! Call today and systems are down. Another call this aft, over an hour on hold, eventually gave up. 10yrs +customer. Gutted really. Probably have to leave.
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Scott Mark Mckinnell
(@scottmckinnell) reported
@virginmedia Hi John the scan came back as great however I am unable to connect the TV through WiFi as it says no signal