Virgin Media

Virgin Media Outage Report in Andover, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Andover come from postal codes SP10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Andover, Hampshire, England 03/28/2026 04:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Andover, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Wi-fi
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @thedarkfenix @virginmedia I hope so. I really rely on the service now.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia Still not working. About to phone

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

  • kaz123s Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?

  • mjam1978 Morgan Jamison (@mjam1978) reported from Andover, England

    @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

  • HuntleyBenjamin Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. But seeing it on service page though.

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia Bang! Gone again. Nothing on service status :-(

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Moledozer Ed H-B (@Moledozer) reported

    @virginmedia Glad you are "aware" if it, I would expect your teams to fix it.. Any idea when? Couple of hours? Days? Weeks? What? Please tell me you know the problem and its just a case of taking time to fix it? Give us that hope at least.. #virginmediadown #virginmedia

  • SundaeLolz ȿundªɛ 🏳️‍🌈 (@SundaeLolz) reported

    @virginmedia Honestly, the level of service is shocking and you have the nerve to raise prices by almost 26% mid contract. If the service was stellar it would be easier to stomach but you can't even give an ETA on when you expect services to be back up.

  • CurryInTurry DJ Nerja 🇺🇦 (@CurryInTurry) reported

    @virginmedia @Ben_J03 I’m aware of an issue that is affecting my broadband services as a Virgin Media customer as well as your contact centres. Your teams are currently working to identify and fix the problem as quickly as possible and you are apologising to those customers affected.

  • Amrit_Dass Amrit Dass (@Amrit_Dass) reported

    @virginmedia No TV services for over 3.5weeks and intermittent internet/phone services & to be told it will take 2 months to resolve. I expect nothing less from such a terrible provider. Been told I will only be entitled to compensation after my services have been restored absolute joke!

  • SwissTony2023 Swiss Tony (@SwissTony2023) reported

    @virginmedia So glad my contract with Virgin is nearly up. For some reason you never have any technical problems collecting my monthly direct debit. If only this efficiency could be adopted by all other departments at Virgin Media.

  • markhumphrey71 Marky 💙 🏳️‍🌈🇪🇺🇺🇦 and many more! (@markhumphrey71) reported

    @wavemobileuk @virginmedia I shall certainly be leaving. Terrible service. Mine went 1am. I was working. They should be forced to pay us all back a month's subs. No mention on BBC tv through the night. Awful awful awful.

  • tinythyme J (@tinythyme) reported

    My internet, tv, and mobile phone is with @virginmedia. The outage last night rendered me entirely uncontactable, and I missed an important overseas phone call due to your full company operations collapsing for 3 hours straight. Unacceptable. I would like to discuss cancelling.

  • NickraTiger Nick (@NickraTiger) reported

    I picked a bad day to call @virginmedia to complain about their 28% price hike. I’ll be leaving when humanly possible.

  • contra893 contra89 (@contra893) reported

    @virginmedia Can you actually do something about the internet going down for an hour or so everyday and constantly disconnecting my devices? I'm paying for a service you are not really delivering

  • mikejtucker007 Mike Tucker (@mikejtucker007) reported

    @rwilliams1947 @virginmedia They are dreadful. Wanted to increase fee from £82 to £95 a month. Prrssed 4 to leave and an stomatic message said £88. Said I'm leaving was finally offered £75. Left and had a call offering £61. Meanwhile fast reliable broadband is intermittent. Shocking way to treat customers