Virgin Media Outage Report in Andover, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Andover come from postal codes SP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia your broadband service is a disgrace.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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jb
(@jenniferlisaa) reported
from
Andover, England
actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alice Godfrey
(@AliceG2002) reported
@Typrevail @_SophieWright_ @virginmedia Have you got the link to that page I keep checking and am getting told there’s no issues in my area
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David Edwards
(@baldylocks54) reported
Come on @virginmedia, sort it out, there's Tory MPs down this neck of the woods missing out on some serious #tractor research tonight!
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Martin Hales
(@martinhales99) reported
@AliceG2002 @virginmedia Same, Exeter. The website says 'no problems detected' muppets.
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BitBob
(@BitBob88) reported
@virginmedia Broadband 1 Gbit not working and 'book an engineer' page conveniently not working...call this an upgrade?
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Kale Otter
(@Kaleotter) reported
@virginmedia hey. in plymouth and my internet is out. any idea on an eta to get service back?
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David Edwards
(@baldylocks54) reported
@virginmedia @RickyLiPhoto The status page that always shows no problems despite entire cities being out? Maybe look at fixing that when the outage is fixed hey?
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Daniel Symons
(@dansymons88) reported
@Z1mboTV @virginmedia My guess is they’re completely unaware still, status page says no issues in the area and that I need to check the cable to the hub
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Will
(@willpearn) reported
@bigmanloue @virginmedia i LOVE big companies constantly not doing the service the provide and then refusing to pay taxes 🤟🤟
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No top deep pain
(@GobFat) reported
Well got no option but to sleep, so I’ll settle with a **** you to @virginmedia
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ThinkFast
(@ThinkFast2021) reported
@virginmedia Hi there, how come for the past week my internet connection suddenly drops? It had a massive impact on my online order with a retailer a few days ago and the money went through and my order didn't due to an unstable connection! You lot seriously need to fix up. 😡