Virgin Media

Virgin Media Outage Report in Andover, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Andover come from postal codes SP10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Andover, Hampshire, England 03/28/2026 10:20

March 28: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Andover, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Wi-fi
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia Still not working. About to phone

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

  • kaz123s Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @thedarkfenix @virginmedia I hope so. I really rely on the service now.

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. But seeing it on service page though.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.

  • HuntleyBenjamin Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • mjam1978 Morgan Jamison (@mjam1978) reported from Andover, England

    @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • irvin_hr Simon Irvin (@irvin_hr) reported

    @virginmedia 14th June raised complaint about not hearing about complaint recorded delivery received by Virgin Media on 29 April and got letter confirming received from you 5 May

  • NikkiJude Nikki Jude (@NikkiJude) reported

    @MJC_EFC @virginmedia Utter horse crap!! Tonight of all nights ffs

  • JamesHa79819244 James Harman (@JamesHa79819244) reported

    @the_pieface Have virgin media fixed the problem 🐐

  • TonyH343 Tony Holloway (@TonyH343) reported

    @virginmedia I know people that have upgraded after me and they’ve had their new equipment installed within a week. There is absolutely nothing in covid guidance that suggests this is the issue. In short I’m not getting package I’m paying for but I guess that’s ok with you then.

  • yoyoninjagirl Susie Shaw (@yoyoninjagirl) reported

    @virginmedia no problem, are you able to confirm if these numbers are numbers that you use or if they are as I suspected someone trying to scam us?

  • Snappersnap Matt (@Snappersnap) reported

    @virginmedia no problem with my broadband when you run a test I don't have it and nor does my neighbour online outages apps tell a different story get your act together and get it sorted and stopping lying to your customers

  • DamienMorganSm3 Dms2701 (@DamienMorganSm3) reported

    @virginmedia Do you not even clock the amount of people posting comments like mine? Yet you still do nothing about it. @Ofcom I’m paying for a service and barely receiving it. So are 1000s of others, the only evidence you need the VM Twitter account.

  • sunkiss976 Sinead Burke (@sunkiss976) reported

    @virginmedia why has this been ongoing since Feb 2021...having issues with O2 are we?????

  • HarrisonM65 Mark Harrison (@HarrisonM65) reported

    @virginmedia I did at 9am. Estimated time for fix was 13:30. Checked again at 14:00 - said 18:00. Still no connection though.

  • GaryBraiden Gary Braiden (@GaryBraiden) reported

    @virginmedia I’ve already contacted VM regarding this. A discount to £38 a month is still £13 a month more expensive than a new customer. Also new customers are getting 3 months free.