Virgin Media Outage Report in Andover, Hampshire, England

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Andover, England

The most recent Virgin Media outage reports came from the following cities: Andover, and Winchester.

City	Problem Type	Report Time
Andover	Wi-fi	21 days ago
Andover	Internet	27 days ago
Andover	Internet	1 month ago
Winchester	Internet	2 months ago
Andover	Internet	3 months ago
Andover	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• 
  Ian Easton (@ie_guitars) reported 3 minutes ago from Upper Clatford, England

  @virginmedia your broadband service is a disgrace.

• 
  simon chamberlain (@el1chambo) reported 5 minutes ago from Winchester, England

  @virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training

• 
  simon chamberlain (@el1chambo) reported 22 minutes ago from Winchester, England

  @virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.

• 
  Tim Underwood (@TimTheSurgeon) reported 27 minutes ago from Winchester, England

  Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.

• 
  Jason Kneen (@jasonkneen) reported 28 minutes ago from Ludgershall, England

  @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

• 
  Sarah McGinty (@sarah_mcginty) reported 30 minutes ago from Andover, England

  @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

• 
  simon chamberlain (@el1chambo) reported 32 minutes ago from Winchester, England

  @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

• 
  Jez (@drewy__) reported 32 minutes ago from Whitchurch, England

  @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

• 
  Ian Easton (@ie_guitars) reported 35 minutes ago from Upper Clatford, England

  @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

• 
  simon chamberlain (@el1chambo) reported 35 minutes ago from Winchester, England

  @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

• 
  jb (@jenniferlisaa) reported 36 minutes ago from Andover, England

  actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

• 
  John Watkins (@jwfw) reported 36 minutes ago from Andover, England

  @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

• 
  very edward (@eddavie88786879) reported 37 minutes ago from Andover, England

  @virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********

• 
  Darren Toms (@darrenthecoach) reported 40 minutes ago from Andover, England

  @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

• 
  Ian Easton (@ie_guitars) reported 40 minutes ago from Upper Clatford, England

  @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

• 
  Dan Zuco O'Brien (@thedonzuco) reported 42 minutes ago from Andover, England

  I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

• 
  simon chamberlain (@el1chambo) reported 44 minutes ago from Winchester, England

  @Sadler004 Yes mate. Virgin media having problems which is a shock.

• 
  Caroline Clist (@chocybuttons60) reported 49 minutes ago from Winchester, England

  @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

• 
  the Hird aka Andrew (@The_Hird) reported 54 minutes ago from Andover, England

  So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

• 
  Karen Simpson (@kaz123s) reported 56 minutes ago from Andover, England

  @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicholas (@podzzz1) reported 2 minutes ago

  @virginmedia it dropped yet again, this is ****

• 
  Stuart Taylor (@stuartctaylor) reported 3 minutes ago

  @virginmedia For the third time - no, it's not an issue on your service page.

• 
  Jack (@jackg91) reported 5 minutes ago

  @virginmedia Hi folks - I've used the message function but got no reply. I need to cancel a 24th Sept appointment for a router collection (was a customer) for the 24th September. I'm trying to order prepaid packaging and it keeps saying error with form submission

• 
  Matt Law #WeSayNoToMazepin (@_ginger_kid) reported 6 minutes ago

  Another awful day as a @virginmedia broadband customer. Dropping out every 10 minutes. Service check even says there is a network issue but won't let me register for updates

• 
  Teri Smith (@TeriSmith7) reported 7 minutes ago

  @virginmedia your service checker says no problems but my internet is down AGAIN, three days in a row. What is going on

• 
  Jessica Simpson 🇬🇧🇬🇧🇬🇧 (@Jess_Simpson645) reported 10 minutes ago

  You know the old saying @virginmedia @VirginMedia_TV ? If it ain't broke don't fix it!!!!

• 
  James Orme (@the_orminator) reported 11 minutes ago

  @virginmedia really disappointed with your service today, I was offered a deal and told to have a think about it, when I called today to accept the offer after speaking to 3 people I was told I couldn’t have it? #lies

• 
  Dirk Lee (@UncleDirkie) reported 13 minutes ago

  @virginmedia Liaised with someone from the community forum, but no solution given. Got told it's IT who will have to solve it. So whilst waiting 2 days so far for them to contact me, I continue to pay for a service I'm not actually able to use. Thanks Virgin Media.

• 
  Ian (@ianmbas) reported 15 minutes ago

  @virginmedia When I called your support line at 11am this morning I was told I would get a call back with the next four hours. It’s been 5hrs and no one called. 😡

• 
  Neil Hickton (@TheBoredGamer) reported 19 minutes ago

  @JeSuisTC @virginmedia Issue is affecting more customers than just you. We also have issues, VM engineer can’t come out until Friday afternoon earliest. Seems that it’s ok in the morning time for us, then from 12pm onwards it’s regular drop outs and advice unavailability. As it’s hot, maybe a factor?