Virgin Media Outage Report in Andover, Hampshire, England

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Andover, England

The most recent Virgin Media outage reports came from the following cities: Andover, and Winchester.

City	Problem Type	Report Time
Andover	Wi-fi	20 days ago
Andover	Internet	26 days ago
Andover	Internet	1 month ago
Winchester	Internet	2 months ago
Andover	Internet	3 months ago
Andover	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• 
  Alec Clapperton (@Alec2306) reported 2 minutes ago from Andover, England

  @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

• 
  Duckocide Games (@Duckocide) reported 3 minutes ago from Andover, England

  @virginmedia So I'm told after speaking to you. But seeing it on service page though.

• 
  Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported 4 minutes ago from Andover, England

  @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

• 
  Duckocide Games (@Duckocide) reported 14 minutes ago from Andover, England

  @thedarkfenix @virginmedia I hope so. I really rely on the service now.

• 
  Paul Grundy (@BrainTumourSurg) reported 24 minutes ago from Winchester, England

  Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

• 
  Jason Kneen (@jasonkneen) reported 24 minutes ago from Ludgershall, England

  @virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.

• 
  Duckocide Games (@Duckocide) reported 25 minutes ago from Andover, England

  @virginmedia Still not working. About to phone

• 
  Duckocide Games (@Duckocide) reported 26 minutes ago from Andover, England

  @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

• 
  jb (@jenniferlisaa) reported 30 minutes ago from Andover, England

  actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

• 
  Ben Huntley (@HuntleyBenjamin) reported 39 minutes ago from Andover, England

  Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

• 
  Jason Kneen (@jasonkneen) reported 41 minutes ago from Ludgershall, England

  @virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.

• 
  Jason Kneen (@jasonkneen) reported 41 minutes ago from Ludgershall, England

  @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

• 
  Alec Clapperton (@Alec2306) reported 50 minutes ago from Andover, England

  @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

• 
  Morgan Jamison (@mjam1978) reported 52 minutes ago from Andover, England

  @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

• 
  Jason Kneen (@jasonkneen) reported 53 minutes ago from Ludgershall, England

  @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

• 
  Dan Zuco O'Brien (@thedonzuco) reported 54 minutes ago from Andover, England

  I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

• 
  Jason Kneen (@jasonkneen) reported 55 minutes ago from Ludgershall, England

  @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

• 
  Jason Kneen (@jasonkneen) reported 57 minutes ago from Ludgershall, England

  @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

• 
  Duckocide Games (@Duckocide) reported 58 minutes ago from Andover, England

  @virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn

• 
  Jason Kneen (@jasonkneen) reported 58 minutes ago from Ludgershall, England

  @virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Barnes (@Matt_UrService) reported 8 minutes ago

  @virginmedia @olliesandellT7T Mines completely cut out for the last three hours. Is it an area issue? (South east London)

• 
  🆂🆃🆄🅰🆁🆃 (@sjbarr500) reported 9 minutes ago

  Tried contacting @virginmedia about an incorrect bill. Sadly your online customer service failed big time - put me in a long queue then tried to take me through same process. I have cancelled direct debit and will wait for formal communication.

• 
  Ash (@MoistMrSheen) reported 10 minutes ago

  @virginmedia It would seem that even after rebooting the Hub I'm still getting disconnected constantly, and this is honestly really annoying now. It's been doing it for months and only happens when I'm using your internet. I'd be very surprised if this is a problem on my end.

• 
  Mickey Flynn (@TwitTwockBTC) reported 10 minutes ago

  @virginmedia have issued a default for £155 on my credit file for contract that was cancelled within the 14 day cooling off period due to poor service.I’ve tried emailing, calling, complaints form on their website and live chat and nobody has dealt with this for a year now @Ofcom

• 
  Lucy Bingham (@PoizonVengeance) reported 16 minutes ago

  @virginmedia Was it keeps going on and off again I called up and was told that there are signal and connection issues and that it should be sorted within the next 24 hours

• 
  Rebecca-Grace (@RebeccaGraceMUA) reported 17 minutes ago

  @virginmedia That’s lovely but this has not helped me in the slightest. You have extended your 12mnth contract to 18months and are now charging me to get out of my contract after 12months!!?? Over £100+ and after being a customer 14years it’s disgusting!!

• 
  Alan Huggins (@AlanHuggins657) reported 19 minutes ago

  @virginmedia Thanks for the reply. I'll try the phone option! On another note, I have no idea what my password is for when I phone you guys up! How do I get a reminder as it's different from from the website login

• 
  James Parker (@parker_james) reported 21 minutes ago

  @virginmedia Difficult to agree with that, considering the last 9 people we have spoken to have done the same thing, and still no resolution!

• 
  Jonathan Phillips (@DigitalJonathan) reported 23 minutes ago

  @graemefowler @virginmedia they all seem asymmetric from what I've seen. I've been offered a 200Mbs > 1g service w VM but again, not quite clear what's underlying that.

• 
  Cllr Phil Haseler (@PhilHaseler1) reported 23 minutes ago

  @virginmedia I drove past the box a while ago and your service engineer was on scene, it appeared that the job has been done. Credit where credit is due, great response, Thank You 🙏