Virgin Media

Virgin Media Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Andover, Hampshire, England 03/13/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Andover, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.

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City Problem Type Report Time
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

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Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

  • jenniferlisaa jb (@jenniferlisaa) reported from Andover, England

    actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

  • thedonzuco Dan Zuco O'Brien (@thedonzuco) reported from Andover, England

    I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @thedarkfenix @virginmedia I hope so. I really rely on the service now.

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • mjam1978 Morgan Jamison (@mjam1978) reported from Andover, England

    @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

  • HuntleyBenjamin Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia Still not working. About to phone

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. But seeing it on service page though.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TehBarron George Matthews (@TehBarron) reported

    @SkyUK I'm so done with your poor excuse of a broadband service @virginmedia here I come

  • saphiramay Saphira $3 ONLYFANS TOP 2.8% (@saphiramay) reported

    @virginmedia I have NEVER missed a payment on my account, yet you’re trying to tell me I have £80 outstanding from ‘missed’ payments and now my internet has been cut off and you’re closed so I can’t even call you?!? I work from home and now cannot do my job. Disgusting service.

  • LMURHY Waj (@LMURHY) reported

    @virginmedia sort your **** wifi out.

  • w123ckc Chris Chatfield (@w123ckc) reported

    @virginmedia so if you lose your broadband, phone or tv or all three like I have out of office hours they can’t help. WHAT A USELESS SERVICE! Go to BT or SKY but don’t ever consider VIRGIN

  • Manlikedan95 Manlikedan (@Manlikedan95) reported

    Anyone else’s @virginmedia internet absolutely **** or is it just mine?

  • jjosephobrienn Joseph (@jjosephobrienn) reported

    @virginmedia hey is there an outage around se22? We were halfway through Bridget Jones 2

  • ViralSh23275334 Viral Shah (@ViralSh23275334) reported

    @virginmedia Not just that when we inquired, we were told that the pods were never promised and after hours of pushback they agreed to send them,yet again they didn’t arrive and had to go through the same series of events. And again we were promised and for the third time the pods didn’t come

  • shapy1982 Steven Sharp (@shapy1982) reported

    @virginmedia bill gone up 3times in 3 months time to cancel

  • AbensonYisroel Yisroel Abenson (@AbensonYisroel) reported

    @virginmedia Your customer service is so bad what use is you offering better quality tv when the basic normal TV and Internet you promised to offer me is no where to be seen 2 months down the line

  • nanipals Dr. Renuka Mudunuri (@nanipals) reported

    @virginmedia The issue is the fault or outage is inconsistent. I can not stop the call with the client and run diagnostics. I tried to contact your customer service several times. Wait times are too long. Can you please help me with this