Virgin Media outages and service status in Andover, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Andover, England
The most recent Virgin Media outage reports came from the following cities: Andover.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
-
Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
-
Jason Kneen (@jasonkneen) reported from Ludgershall, England@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
-
Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
-
Jason Kneen (@jasonkneen) reported from Ludgershall, England@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
-
John Watkins (@jwfw) reported from Andover, England@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
-
Ben Huntley (@HuntleyBenjamin) reported from Andover, EnglandVirgin media has to be the worst internet provider I’ve ever had the trouble to experience
-
Ian Easton (@ie_guitars) reported from Upper Clatford, England@virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.
-
John Watkins (@jwfw) reported from Andover, England@jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!
-
Paul Grundy (@BrainTumourSurg) reported from Winchester, EnglandThanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
-
Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
-
Caroline Clist (@chocybuttons60) reported from Winchester, England@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
-
Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
-
Nikki Emerton (@nikkiemerton) reported from Alderbury, England@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
-
Karen Simpson (@kaz123s) reported from Andover, England@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
-
Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. But seeing it on service page though.
-
jb (@jenniferlisaa) reported from Andover, Englandactually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
-
Tim Underwood (@TimTheSurgeon) reported from Winchester, EnglandTotally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
-
Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
-
Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandI have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.
-
Karen Simpson (@kaz123s) reported from Andover, England@virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Martinayres65@outloo (@Martinayres65o1) reported@virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it
-
Dec Staley (@DecStaley24679) reportedI've been away this weekend. Come back to my @virginmedia television keep blanking out for periods of time.. is there a problem in the tameside area?
-
Keith Gill (@KeithGill28) reported@virginmedia @keithapearson It’s not just Keith’s that feel this way it’s the whole country your customer service is up there with Starmer’s job vetting.
-
Gadge (@gadgetweetin) reported@virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡
-
Turkish 🇹🇷 🏴 (@Turkish_hackney) reported@virginmedia spoke to your customer service not long ago and the person couldn’t understand me. Why do you hire people that don’t understand basic English sorry to say. And your services are rubbish by the way, I will be cancelling
-
Kathryn Barrow (@kathrynbarrow) reported@virginmedia When will the broadband and TV issue be sorted in KT2?
-
Aidan Costello (@aidan_codtello) reported@entrustTMF @virginmedia I've done a postcode check and it says intermittent problems. My daughter says if it doesn't improve she can go back to her flat as it isn't too far away. We are in London. We signed up for virgin party as they were to pay £50 incentive to use & my father for both of us signing
-
Muhammad ali khan (@muhammadali786k) reportedVirgin Media is worst service provider in London. They will take your money and don't provide you right services. Customer service is pathetic and terrible.
-
Carm5012 (@Carm5012) reported@Ofcom Can you do something about @virginmedia and their constant nuisance calls? Four so far today - it never ends
-
russell elphick (@saabturbocab) reported@virginmedia The team were awful, offered£25 and you took £900 over 4 months. Shameful.