Virgin Media Outage Report in Andover, Hampshire, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Andover come from postal codes SP10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Andover, England
The most recent Virgin Media outage reports came from the following cities: Andover, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover
|
Wi-fi | 23 days ago |
|
Andover
|
Internet | 30 days ago |
|
Andover
|
Internet | 1 month ago |
|
Winchester
|
Internet | 2 months ago |
|
Andover
|
Internet | 3 months ago |
|
Andover
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
-
Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. But seeing it on service page though.
-
Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
-
chris (@crumblechris) reported from Winchester, England@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
-
Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!
-
Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.
-
Karen Simpson (@kaz123s) reported from Andover, England@virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?
-
Alec Clapperton (@Alec2306) reported from Andover, England@virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue
-
Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
-
Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!
-
Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
-
Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia Bang! Gone again. Nothing on service status :-(
-
Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Still not working. About to phone
-
Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
-
Duckocide Games (@Duckocide) reported from Andover, England@thedarkfenix @virginmedia I hope so. I really rely on the service now.
-
Ben Huntley (@HuntleyBenjamin) reported from Andover, EnglandVirgin media has to be the worst internet provider I’ve ever had the trouble to experience
-
Alec Clapperton (@Alec2306) reported from Andover, England@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
-
Paul Grundy (@BrainTumourSurg) reported from Winchester, EnglandThanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
-
Morgan Jamison (@mjam1978) reported from Andover, England@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
-
Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
-
Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Katie Langley (@katiejleah) reported@virginmedia Pls pls pls can someone help me cancel my broadband? Ive tried your CS chat and calling but because I dont have an account set up (I'm a new customer), i get stuck in a loop. Please help me
-
OT (@oterwill) reportedDid you see that great Christmas special on TV last night @virginmedia ? Because we didn’t, it’s been 30 days of no services. I’m not sure what this count down to Christmas is you have us on, but it’s pretty crap…
-
Daniel Toma (@DanToma85) reported@virginmedia So the same loop Ive been through over ten times. Lord help me. I appreciate you can't do much but surely you could talk to someone, get them to reach out. I'm tired of calling you for 2 hours everyday
-
Mark Wallace (@wallaceme) reportedAmazingly this week a cheque arrived from @virginmedia paying me £150 compensation for wasting my time and wrongly cutting off my service - and today they’ve promptly phoned me up to say they’re going to wrongly cut off my service… Genuinely the worst customer service ever.
-
Tim Underwood (@TimTheSurgeon) reported@virginmedia I just want it to work and for someone to care about it working. Not phoning some automated service checking line.
-
Mark_Darlington_ (@_MarkDarlington) reported@virginmedia Not a chance I'm doing that. You have already acknowledged the problem to me and many other customers and still fail to do anything about it. Perhaps @bbcmtd will be interested in how are we are paying for a service that you fail to deliver.
-
Kevin Anthoney (@kjanthoney) reported@wallaceme @virginmedia Tell them to cut out the middle bit and just send the cheque
-
Stuart Baron (@Stuart__Baron) reported@virginmedia day 2 with no broadband and no support on the phones. No communication at all, can't complain as that service is down, can't sign up for updates either. #joke
-
Danielle Halsey (@Danniieee__) reported@thylesbean @virginmedia . @virginmedia are the worst company going! We’ve been having issues for years and they just don’t care.We are going to leave and go somewhere else. Their employees on customer services are happily able to work from home but they don’t give a **** about their customers situations
-
Danielle Halsey (@Danniieee__) reported@virginmedia Nope, I don’t have unlimited internet. Also we pay for a broadband service so why should I have to use my own person mobile internet from another provider to be able to access internet?