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Virgin Media outages and service status in Andover, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 13, 7:35 PM GMT+1.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Andover come from postal codes SP10 and SP11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 16: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Andover, England

The most recent Virgin Media outage reports came from the following cities: Andover.

CityProblem TypeReport Time
Andover Internet 3 days ago
Andover Wi-fi 5 days ago

Community Discussion

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Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • darrenthecoach
    Darren Toms (@darrenthecoach) reported from Andover, England

    @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

  • Alec2306
    Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

  • The_Hird
    the Hird aka Andrew (@The_Hird) reported from Andover, England

    So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

  • jwfw
    John Watkins (@jwfw) reported from Andover, England

    @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

  • Duckocide
    Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. But seeing it on service page though.

  • BrainTumourSurg
    Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • el1chambo
    simon chamberlain (@el1chambo) reported from Winchester, England

    @Sadler004 Yes mate. Virgin media having problems which is a shock.

  • drewy__
    Jez (@drewy__) reported from Whitchurch, England

    @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

  • kaz123s
    Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

  • el1chambo
    simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

  • Alec2306
    Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

  • Duckocide
    Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia Still not working. About to phone

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

  • eddavie88786879
    very edward (@eddavie88786879) reported from Andover, England

    @virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

  • sarah_mcginty
    Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

  • thedonzuco
    Dan Zuco O'Brien (@thedonzuco) reported from Andover, England

    I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

  • sarah_mcginty
    Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!

  • Duckocide
    Duckocide Games (@Duckocide) reported from Andover, England

    @thedarkfenix @virginmedia I hope so. I really rely on the service now.

  • ie_guitars
    Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia your broadband service is a disgrace.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pressjohn2
    John Press (@pressjohn2) reported

    @virginmedia another disappointing service, two weeks running no streaming on sky sports. You’re taking the money not deliberate service. Can’t wait for contract to end. In last month Broadband down for two days, football season starts, no red buttons we are not mugs 😡

  • DuggyStand
    Just D. (@DuggyStand) reported

    Nice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.

  • BarneeEb
    Edward Barnett (@BarneeEb) reported

    @virginmedia have you now sorted the problem or will the next game be the same? We're paying for a service you're not providing. I assume you'll be compensating accordingly. 2 games, 2 failures. #useless

  • eirwenjulia
    JulieH (@eirwenjulia) reported

    @virginmedia Im not sending a DM, You know there is a problem with interactive services on Sky Sports, I have had no access for 2 weeks. Im paying for services to Virgin which Im not getting. Tmrw Im getting legal advice, I have all my evidence, enougb is enough. Its shambolic.

  • John_L_Bird
    John Bird (@John_L_Bird) reported

    @virginmedia This is not an acceptable solution having to crowd around an ipad when customers have paid to watch it on their TVs. Seems it was the same last week for the league cup games? Given all the problems Virgin had with the red button in the past this is really poor.

  • saltyy_savage
    FNATIC Saltyy (@saltyy_savage) reported

    @BrophersX @virginmedia They are one of the worst for communication. Also trying to increase my package price while I've had these issues for weeks is just hilarious

  • ChrisCoopsSport
    Chris Cooper 💚📻📺🎓⚽🏈 (@ChrisCoopsSport) reported

    Great start to the season for @virginmedia with red button games not working properly. Oh, it's not the Premier League so it doesn't matter.

  • Invinc1bles0304
    George (@Invinc1bles0304) reported

    @virginmedia He tells me he's outside. I explain I'm not there as they assured me he would arrive at 1510. He tells me he doesn't work that late. So I've taken a day off from work for the engineer, and no show. Can you contact me asap

  • sixtiesrachel
    Rachel (@sixtiesrachel) reported

    @virginmedia @saltyy_savage This isn't an isolated issue. It is happening to many people. What is going on? @MartinSLewis

  • kathleenp442
    Kathleen Peters (@kathleenp442) reported

    @virginmedia I've tried to watch it on my phone via the sky sports app and that didn't work either. Feeling disgruntled. You've managed to send a recent update to our virgin box but can't fix this!