Virgin Media Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover, Bulford and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
TV | |
| Andover |
TV | |
| Bulford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Tim Underwood
(@TimTheSurgeon) reported
from
Winchester, England
Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
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very edward
(@eddavie88786879) reported
from
Andover, England
@virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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Jamie English
(@jamieenglishsfc) reported
from
Winchester, England
@virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia your broadband service is a disgrace.
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Gull
(@GullShaun) reported
@virginmedia yet again Virgin broadband down, yet again support denying that the service is down in Burgess Hill, we're in contact with other in Burgess Hill with the same problem – they're sending a new router (3-5 days) – that's not the problem
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Shaun Gull
(@GullShaun) reported
@virginmedia yet again Virgin broadband down, yet again support denying that the service is down in Burgess Hill, we're in contact with other in Burgess Hill with the same problem
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Mark Sheldon
(@aldosarmy74) reported
Don’t even try and talk to @virginmedia if trying to cancel an account for a cancer sufferer as they don’t give a toss, wankers
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Amar kumar
(@amarkumar_21) reported
@virginmedia Really terrible... not even one channel of communication is helpful...be it phone/text/Twitter/email.. Simple absurd...
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Kirsty Joseph
(@KirstyJoseph1) reported
@virginmedia Im on tbe phone now to someone named Mariam. Apparently they closed my complaint? Nobody has contacted me and if you look, I have tried to contact you so many times. This is awful @OmbudServices can you help? I've had this ongoing since August 😓
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Barry Collins
(@bazzacollins) reported
My Virgin Media line has been down for 18 hours now, despite them sending me a text message saying it was fixed.
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Barry Collins
(@bazzacollins) reported
@virginmedia Yes, apparently there are no issues in my area.
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Dan
(@1978dmc) reported
Surprise surprise the @virginmedia estimated fix time for RH15 has moved back again!! No internet, phone or TV. Totally UNACCEPTABLE!!! Never had this trouble with BT or Sky. I suppose my own fault for putting all my eggs in one basket with massive holes in! #avoidliketheplague
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Julie Carter
(@julieecarter) reported
@virginmedia @virginhelp Thanks, I had confirmed an upgrade, but was at work. When I got home and looked at handsets I charged which one I wanted. So called to alter the order. This is where the problem lay.
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Martin Dean #FBPE 3.5%
(@MDeanEsq) reported
@virginmedia I've had what I think is a scam phone call from someone claiming to be Virgin Media. He sound Indian, and the call sounded long distance. He said my system needs to be re-configured, and hit quite irritated when I said we hino issues. I hung up. Is this you?