Virgin Media outages and service status in Andover, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Andover, England
The most recent Virgin Media outage reports came from the following cities: Bulford, and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Bulford
|
Wi-fi | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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Paul Grundy (@BrainTumourSurg) reported from Winchester, EnglandThanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Darren Toms (@darrenthecoach) reported from Andover, England@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn
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the Hird aka Andrew (@The_Hird) reported from Andover, EnglandSo can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Alec Clapperton (@Alec2306) reported from Andover, England@virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue
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Jez (@drewy__) reported from Whitchurch, England@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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Ben Huntley (@HuntleyBenjamin) reported from Andover, EnglandVirgin media has to be the worst internet provider I’ve ever had the trouble to experience
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Dan Zuco O'Brien (@thedonzuco) reported from Andover, EnglandI can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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John Watkins (@jwfw) reported from Andover, England@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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Tim Underwood (@TimTheSurgeon) reported from Winchester, EnglandTotally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
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simon chamberlain (@el1chambo) reported from Winchester, England@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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Caroline Clist (@chocybuttons60) reported from Winchester, England@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Still not working. About to phone
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandI have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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Ian Easton (@ie_guitars) reported from Upper Clatford, England@virginmedia your broadband service is a disgrace.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Evans (@Pau1Evan5) reported@IanFerguson10 @debbierowe1 @virginmedia Lots bad enough it going off but what makes it worse is no response or update from virgin media
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Julian (@Dadcrusher) reported@virginmedia Customer service with Virgin is again a nightmare. Started an online conversation at 10am and haven’t from Mahir in over 30 minutes.Obviously they feel that my time doesn’t matter as much as theirs.
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TravelSolo (@Travelpic84) reported@virginmedia issues in the SP10 area? Working from home today and tv and broadband have failed!
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RE Teacher (@RETeacher11) reportedLulled into a false sense of security with @virginmedia but now second fault in two days. Impossible to contact them and if you do they never deliver on promises of compensation. Please Retweet this.
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Niamh⁸ ¹| #20💿🎮 (@padmeosc) reportedVirgin media fix your **** i wanna watch f1
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Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reportedI want to scream, as so often with ‘customer service’ [sic] these days. @virginmedia and @O2 have merged; neither of my passwords works. I click a link to reset and all I get is ‘verification of email address’ not ‘reset password’. So fed up.
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Sean Pearson (@soapyrct) reported@gblondon1 @skytv @virginmedia I would rather have no Internet or TV than go with Virgin! Probably the worst company in the UK (and India) but hope you get no issues!
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Way Of The Hunter 🏴 (@ACaldwell68074) reported@O2 @davehpayne Every time I lTRY log in to my @O2 app, I continually have to sign in through Virgin media which sends email to click link, then repeatedly sends me back to send another email to my account again and so on and on, I don't even have a virgin media account. It's a nightmare.
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Keeleys Lettings (@KeeleysMaldon) reported@gblondon1 @skytv @virginmedia I switched from Sky to Virgin, worst decision I ever made. All was fine until I renewed my contract, they overcharged me for services agreed and I even had it in black and white on a contract from them, multiple phone calls to India with no resolution. Buffers all the time too
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Benj (@BenjoPompey) reportedAnyone know here work for Virgin media and fancies a new customer depending on what deals you can get me…. I’ve worked out sky customer service is about as much use as a cardboard window in a hurricane…