Virgin Media outages and service status in Andover, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 6: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Andover, England
The most recent Virgin Media outage reports came from the following cities: Bulford, and Andover.
Community Discussion
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Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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John Watkins (@jwfw) reported from Andover, England@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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Duckocide Games (@Duckocide) reported from Andover, England@thedarkfenix @virginmedia I hope so. I really rely on the service now.
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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simon chamberlain (@el1chambo) reported from Winchester, England@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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chris (@crumblechris) reported from Winchester, England@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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Saturday Night Beaver (@GingeFTW) reported from Andover, EnglandIs anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day
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Nikki Emerton (@nikkiemerton) reported from Alderbury, England@virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. But seeing it on service page though.
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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Jez (@drewy__) reported from Whitchurch, England@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia Bang! Gone again. Nothing on service status :-(
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simon chamberlain (@el1chambo) reported from Winchester, England@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandI have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.
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Stuart Bosley (@Darthwomble3) reported from Andover, England@virginmedia - any update on the outage here / we have a snow day so kids off and wanting to be online or streaming films - yet no internet again !! Yes I have looked on your web site and it’s limited in what it says to say the least ...
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Still not working. About to phone
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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Dan Zuco O'Brien (@thedonzuco) reported from Andover, EnglandI can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amiel (@amieldh) reported@virginmedia how long do I need to wait to receive my welcome email with my login details? Ordered my broadband on June 29, 2026.
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Kaloryfer z Reymonta (@KaloryferR22) reported@virginmedia Absolutely disgusting service. Been having intermittent connection for the past few weeks. They have better internet in Africa.
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Carrie Walsh (@carrie_walsh_) reported@virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?
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Chris (@Christhefish86) reported@virginmedia why is your website the clunkiest most user unfriendly website going? Trying to pay my bill and I just keep going in a loop with it, guarantee if I don't pay it though you restrict my service. Honestly 124 days until my contract runs out and I cannot wait.
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Dobbin1957 (@dobbin1957) reported@virginmedia The service status page now says. 17.07 - you also sent a text to my wife who is the account holder at 08.07 today to say everything is fixed. So you clearly haven’t a clue what you are doing and yet you expect your customers to be patient. Time to give Virgin the boot I think.
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All things UFO (@Dylan93053349) reported@virginmedia you are the biggest disgrace of all time . Engineer no show on Friday, even admitted you didn’t bother to send him because of an outage in the area , so a conscious no show. 5 days without wi fi !@MartinSLewis
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Techno Jesus (@TechnoJesus420) reported@virginmedia please change the on hold music for uk callers, it's so awful I had to end my 30 min call before resolution. The long call and language barrier are bad enough, that crap jazz hold music is just too much.
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Paul Williams (@bushmills7d) reported@virginmedia another day with out service. That was nearly all day yesterday and so far 4 hours today. That’s three times this week so far. But I bet you’ll still take your money for no service
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G99 (@G99____) reported@BingoBertie @RichardLXXII @virginmedia Worst advice ever!! This is not un agreed discounts will have ended
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Frankiescouse⭐⭐⭐⭐⭐⭐ (@FBPEFreeZone) reportedVirgin media down Ya bad nobheads