Virgin Media Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@thedarkfenix @virginmedia I hope so. I really rely on the service now.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia Still not working. About to phone
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
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Morgan Jamison
(@mjam1978) reported
from
Andover, England
@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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Ben Huntley
(@HuntleyBenjamin) reported
from
Andover, England
Virgin media has to be the worst internet provider I’ve ever had the trouble to experience
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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Mel Cass 🎶💅🏻💋
(@poppyboo1007) reported
from
Andover, England
@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. But seeing it on service page though.
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jb
(@jenniferlisaa) reported
from
Andover, England
actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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K
(@DeviloIoIo) reported
@Logicita Normally isn’t even bad I must’ve pissed of virgin media somehow
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Raj A
(@AssaniRaj) reported
@virginmedia why is the broadband intermittent for the past 3 days, ha5 area. Sort it, having to use mobile data and costing extra. How long does it take to fix a problem??
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Adam Hawkesford
(@ahawkesford1) reported
@virginmedia how bad are Virgin media customer service, they promise thing and don't do it, sales lie to get you to sign up and then shaft you !!!!! What a shambles.
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Paul Simmonds
(@paulusthegrey) reported
@falsesymmetry @virginmedia I’ve only ever had one problem with the service (router wouldn’t work) and a run-in with what passes for Customer Service. Since then we have only used their “smart box” as a modem. As an ex comms engineer I’m lucky I know how to do it.
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Alan Knott
(@alancknott) reported
@virginmedia third night in a row broadband has been rubbish in HA5 despite assurances it would be fixed. Not getting the service I pay for
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Leigh Caveney
(@Leigh_Caveney) reported
@virginmedia there have been ongoing issues with broadband and TV since Tuesday am in CF14 area. Its really difficult to access your online help or complaints without being able ro get online. Do you have a human I can speak with?
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IamWest
(@WestNottDale1) reported
@DaveZ_uk @virginmedia They are shady, ever year prices goes up, customer service non existent, I would always speak to a supervisor or manager - I never signed any contracts they send me.
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Darnie
(@TheMrDarn) reported
@virginmedia broadband is offline in my street. Tests say to book an engineer. Earliest day is next thursday? And it will be £25?? This is a brand new service, whats going on??!?
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Resisystems Ltd
(@bobmpalmer) reported
@virginmedia So Virgin, you have now lied to us 3 times on restoring our TV service. Enough. I am cancelling and anyone with any sense will do the same. Disgracefull.