Virgin Media outages and service status in Andover, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jul 30, 3:28 PM GMT+1.
- Internet (67%)
- TV (33%)
The latest reports from users having issues in Andover come from postal codes SP10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 2: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Andover, England
The most recent Virgin Media outage reports came from the following cities: Andover, and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Andover
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
-
Karen Simpson (@kaz123s) reported from Andover, England@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
-
Caroline Clist (@chocybuttons60) reported from Winchester, England@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
-
jb (@jenniferlisaa) reported from Andover, Englandactually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
-
Alec Clapperton (@Alec2306) reported from Andover, England@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
-
John Watkins (@jwfw) reported from Andover, England@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
-
Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
-
Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
-
John Watkins (@jwfw) reported from Andover, England@jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!
-
Jez (@drewy__) reported from Whitchurch, England@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
-
Nikki Emerton (@nikkiemerton) reported from Alderbury, England@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
-
simon chamberlain (@el1chambo) reported from Winchester, England@Sadler004 Yes mate. Virgin media having problems which is a shock.
-
Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
-
Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Still not working. About to phone
-
Jamie English (@jamieenglishsfc) reported from Winchester, England@virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....
-
chris (@crumblechris) reported from Winchester, England@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
-
Ian Easton (@ie_guitars) reported from Upper Clatford, England@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
-
Tim Underwood (@TimTheSurgeon) reported from Winchester, EnglandTotally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
-
Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
-
Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
-
Paul Grundy (@BrainTumourSurg) reported from Winchester, EnglandThanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Boxing and Realtalk (@SexyBoxing1) reported@ReturnofColin2 @virginmedia customer service
-
Sir Christopher (@chrishenry88) reported@virginmedia I paid an amount of money on 15-07-26 , it still has not been deducted from the Virgin media app , it has from my account . My service is dire , as usual . Why is this an ongoing problem ?
-
Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported@virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.
-
meeeee (@baldiecute5) reportedJust about had enough of this company and haven't even been connected yet ! Engineers turning up on wrong day or not at all ! Customer servicea shockingly hard to understand! And pretty useless , last chance tomorrow before I cancel transfer @virginmedia
-
Darren Danks (@thedazdanks) reported@virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?
-
me (@realpalmtrees11) reported@virginmedia is there an issue in the sg1 area please? Our broadband has been woeful all day.
-
Sammo (@redmollster) reported@virginmedia how do we get a new HBO activation email? We have TNT sports but don't appear to have the invitation email. All the online help simply sends us round in circles and trying to get through on the phone takes ages. Surely this should be quick and simple?
-
Jack Ball (@j_ball13) reported.@virginmedia your bereavement team are a nightmare. We’re trying to transfer account from my deceased parent but we’ve been told we have to immediately cancel within 24 hours? Baring in mind we haven’t got anything else sorted to continue? Is this policy you promote to everyone?
-
Tom Quante (@TomQuante) reported@virginmedia You won't answer your phone (apparently this is a tactic you use..?) and I am not paying my increased bill. Cancelled my DD with you so I will let you chase me instead. Your customer service is still terrible
-
Shaun (@shauny67) reported@QxPain_ @virginmedia Turn off router, turn off all devices connected via WiFi turn on router & bring up each device at a time & check WiFi & distance then will find which device is causing the issue. A router only has a certain distance will need a pod if drops out due to distance