Virgin Media service status in Andover, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Andover come from postal codes SP10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Andover, England
The most recent Virgin Media outage reports came from the following cities: Andover, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover
|
Wi-fi | 24 days ago |
|
Andover
|
Internet | 1 month ago |
|
Andover
|
Internet | 2 months ago |
|
Winchester
|
Internet | 2 months ago |
|
Andover
|
Internet | 3 months ago |
|
Andover
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Still not working. About to phone
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia Bang! Gone again. Nothing on service status :-(
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.
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Alec Clapperton (@Alec2306) reported from Andover, England@virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue
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Karen Simpson (@kaz123s) reported from Andover, England@virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. But seeing it on service page though.
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!
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Duckocide Games (@Duckocide) reported from Andover, England@thedarkfenix @virginmedia I hope so. I really rely on the service now.
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chris (@crumblechris) reported from Winchester, England@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
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Alec Clapperton (@Alec2306) reported from Andover, England@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
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chris (@crumblechris) reported from Winchester, England@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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Michael bennett (@mickeyboy71) reported from Andover, England@virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.
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chris (@crumblechris) reported from Winchester, England@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
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Morgan Jamison (@mjam1978) reported from Andover, England@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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x - amy (@amystks) reported@virginmedia I'm trying to get hold of you via your phone line but this seems impossible right now due to the wait time and I don't have the time to sit and wait around doing nothing. I am not sure if I want to cancel my package or remove things and the web chat will only let me
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Dianamh (@Dianamh_s) reportedVirgin Media pointing out the LVA proposed service for the vaxxed in spring. Yet now it’s ‘unworkable’. Adrian Cummins on his previous support for Israel’s opening - ‘Oh it didn’t work’, no further explanation on why he believes it didn’t work. France opened with a cert.
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Kirsty Stewart 🏴 (@karmaskulls) reported@virginmedia Hi my elderly parents don't know their password, so I can't progress on the phone to yourselves, can someone help me out asap please :)
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Mr Oliver Prince (@testtubeman) reported@virginmedia I am so unhappy with you. I have had a install arranged for weeks for tomorrow. Today I receive an email saying the install is delayed by 17 days. That is 17 days without an internet connection. Extremely unhappy. Please help me.
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Nick (@NlCKTYLER) reported@virginmedia I know outages occur, but the PR speak on the phone listing it as "improving my services" is just a bit insulting. Call a spade a spade. If there is an outage, just say that. :)
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O2 in the UK (@O2) reported@RayPoon0290 Ah ok. Virgin Media will continue to provide customer service for all Virgin Media services. You can speak with them here @Virginmedia
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ᴄᴇʀʏs ʜᴜɴᴋɪɴ 🌳🦢🏴 #StatueForEppy (@hunkin_24) reported@EarlyCareersSky The interview I had for a permanent role was taken by manpower who told me I wasn’t empathetic enough towards customers when they were the ones who hired me for virgin media back in 2007. I abso loved my training for women in home service a couple of years ago
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Danielle Anderson (@danielleda2405) reported@virginmedia I have just spoken to someone helpful on the phone who told me to request WiFi pods online instead of my booster (which is terrible) however the website says you cannot register at the minute. Conflicting information, can you advise?
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Anthony III (@penguinonasled) reported@virginmedia (2/2) need internet for work and can never get through to a human on the phone to discuss the issue/resolve. Will be going to Ofcom
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x - amy (@amystks) reportedThe call has dropped, id really appreciate it if there is some sort of web chat service where I can talk to someone @virginmedia