Virgin Media

Virgin Media Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Andover, Hampshire, England 03/27/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Andover, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.

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City Problem Type Report Time
United KingdomAndover Wi-fi
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

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Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.

  • thedonzuco Dan Zuco O'Brien (@thedonzuco) reported from Andover, England

    I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

  • darrenthecoach Darren Toms (@darrenthecoach) reported from Andover, England

    @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

  • mjam1978 Morgan Jamison (@mjam1978) reported from Andover, England

    @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

  • jenniferlisaa jb (@jenniferlisaa) reported from Andover, England

    actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • jwfw John Watkins (@jwfw) reported from Andover, England

    @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. But seeing it on service page though.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

  • Duckocide Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

  • jasonkneen Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users

  • HuntleyBenjamin Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertS23752158 Robert Smith (@RobertS23752158) reported

    @virginmedia I’m so angry with Virgin. Trying to cancel a contract with them is like Kafka trying to get into that stupid castle ... I have had their Bot thing come up so many times it is a farce ... they do not answer the phone and constantly apologise but do nothing to help ...

  • mistamema lol (@mistamema) reported

    @virginmedia I have fibre optic internet but internet is down, fix it ffs

  • JJPR2 JJ Coulton (@JJPR2) reported

    @virginmedia full services down again! I've had 4 engineers out over the few months and not one of them know what they're doing. Definitely time to get a new more reliable provider. Anyone any recommendations?

  • WHORANxML Misti ᴸᵀ (@WHORANxML) reported

    ******* VIRGIN MEDIA WHY IS MY INTERNET SO ****

  • cordeliabxiley cordelia (@cordeliabxiley) reported

    virgin media sucks lmao

  • JJPR2 JJ Coulton (@JJPR2) reported

    @amydocherty29 @virginmedia I've had to do this too 😡 terrible customer service!

  • amydocherty29 Amy Docherty (@amydocherty29) reported

    @JJPR2 @virginmedia They check it and go there’s nothing wrong with it. I’m like clearly there is or it would be working. I had to get an extension onto my assessment cos it never bloody works till I got more internet to submit it. They are a nightmare!

  • cryonic_monkey Cryonic Monkey (@cryonic_monkey) reported

    And again my Internet down 3 times today its died @virginmedia is getting beyond a joke speaking to sales and everything no help customer service 1 ⭐

  • SimonBevington Simon Bevington (@SimonBevington) reported

    @virginmedia I've raised issues before and you tend to ignore, but at least people are seeing. The latest, you've changed ITV and ITVHD around, however all recordings the were previously on ITVHD are now not. This means changing EVERY series link... this is absolutely ridiculous!

  • beaver_ranting RantingBeaver (@beaver_ranting) reported

    ******** when you spend over an hour on the phone with Virgin Media because you have a broadband problems only for them to "run diagnostics" and tell you that you don't have a problem....I wouldn't have ******* called if I didn't have any problem you *****!