Virgin Media Outage Report in Andover, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Andover come from postal codes SP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
-
Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn
-
Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.
-
Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
-
Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
-
Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
-
Duckocide Games
(@Duckocide) reported
from
Andover, England
@thedarkfenix @virginmedia I hope so. I really rely on the service now.
-
Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
-
Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
-
Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!
-
Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia Still not working. About to phone
-
Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
-
Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?
-
Morgan Jamison
(@mjam1978) reported
from
Andover, England
@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
-
Ben Huntley
(@HuntleyBenjamin) reported
from
Andover, England
Virgin media has to be the worst internet provider I’ve ever had the trouble to experience
-
Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. But seeing it on service page though.
-
Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia Bang! Gone again. Nothing on service status :-(
-
Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
-
Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!
-
Mel Cass 🎶💅🏻💋
(@poppyboo1007) reported
from
Andover, England
@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
-
Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ed H-B
(@Moledozer) reported
@virginmedia Glad you are "aware" if it, I would expect your teams to fix it.. Any idea when? Couple of hours? Days? Weeks? What? Please tell me you know the problem and its just a case of taking time to fix it? Give us that hope at least.. #virginmediadown #virginmedia
-
ȿundªɛ 🏳️🌈
(@SundaeLolz) reported
@virginmedia Honestly, the level of service is shocking and you have the nerve to raise prices by almost 26% mid contract. If the service was stellar it would be easier to stomach but you can't even give an ETA on when you expect services to be back up.
-
DJ Nerja 🇺🇦
(@CurryInTurry) reported
@virginmedia @Ben_J03 I’m aware of an issue that is affecting my broadband services as a Virgin Media customer as well as your contact centres. Your teams are currently working to identify and fix the problem as quickly as possible and you are apologising to those customers affected.
-
Amrit Dass
(@Amrit_Dass) reported
@virginmedia No TV services for over 3.5weeks and intermittent internet/phone services & to be told it will take 2 months to resolve. I expect nothing less from such a terrible provider. Been told I will only be entitled to compensation after my services have been restored absolute joke!
-
Swiss Tony
(@SwissTony2023) reported
@virginmedia So glad my contract with Virgin is nearly up. For some reason you never have any technical problems collecting my monthly direct debit. If only this efficiency could be adopted by all other departments at Virgin Media.
-
Marky 💙 🏳️🌈🇪🇺🇺🇦 and many more!
(@markhumphrey71) reported
@wavemobileuk @virginmedia I shall certainly be leaving. Terrible service. Mine went 1am. I was working. They should be forced to pay us all back a month's subs. No mention on BBC tv through the night. Awful awful awful.
-
J
(@tinythyme) reported
My internet, tv, and mobile phone is with @virginmedia. The outage last night rendered me entirely uncontactable, and I missed an important overseas phone call due to your full company operations collapsing for 3 hours straight. Unacceptable. I would like to discuss cancelling.
-
Nick
(@NickraTiger) reported
I picked a bad day to call @virginmedia to complain about their 28% price hike. I’ll be leaving when humanly possible.
-
contra89
(@contra893) reported
@virginmedia Can you actually do something about the internet going down for an hour or so everyday and constantly disconnecting my devices? I'm paying for a service you are not really delivering
-
Mike Tucker
(@mikejtucker007) reported
@rwilliams1947 @virginmedia They are dreadful. Wanted to increase fee from £82 to £95 a month. Prrssed 4 to leave and an stomatic message said £88. Said I'm leaving was finally offered £75. Left and had a call offering £61. Meanwhile fast reliable broadband is intermittent. Shocking way to treat customers