Virgin Media outages and service status in Andover, England

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Andover, England

The most recent Virgin Media outage reports came from the following cities: Andover.

Community Discussion

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Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• 
  simon chamberlain (@el1chambo) reported 3 minutes ago from Winchester, England

  @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

• 
  Sarah McGinty (@sarah_mcginty) reported 3 minutes ago from Andover, England

  @virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!

• 
  Duckocide Games (@Duckocide) reported 5 minutes ago from Andover, England

  @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

• 
  simon chamberlain (@el1chambo) reported 7 minutes ago from Winchester, England

  @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

• 
  Sarah McGinty (@sarah_mcginty) reported 19 minutes ago from Andover, England

  @virginmedia Bang! Gone again. Nothing on service status :-(

• 
  Jason Kneen (@jasonkneen) reported 22 minutes ago from Ludgershall, England

  @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

• 
  Nikki Emerton (@nikkiemerton) reported 25 minutes ago from Alderbury, England

  @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

• 
  Jason Kneen (@jasonkneen) reported 26 minutes ago from Ludgershall, England

  @virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.

• 
  Tim Underwood (@TimTheSurgeon) reported 26 minutes ago from Winchester, England

  Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.

• 
  Ian Easton (@ie_guitars) reported 27 minutes ago from Upper Clatford, England

  @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

• 
  Alec Clapperton (@Alec2306) reported 34 minutes ago from Andover, England

  @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

• 
  Sarah McGinty (@sarah_mcginty) reported 35 minutes ago from Andover, England

  @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  Jason Kneen (@jasonkneen) reported 46 minutes ago from Ludgershall, England

  @virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users

• 
  Ian Easton (@ie_guitars) reported 47 minutes ago from Upper Clatford, England

  @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

• 
  Sarah McGinty (@sarah_mcginty) reported 49 minutes ago from Andover, England

  @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

• 
  Caroline Clist (@chocybuttons60) reported 55 minutes ago from Winchester, England

  @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

• 
  Paul Grundy (@BrainTumourSurg) reported 56 minutes ago from Winchester, England

  Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

• 
  Ian Easton (@ie_guitars) reported 57 minutes ago from Upper Clatford, England

  @virginmedia your broadband service is a disgrace.

• 
  Duckocide Games (@Duckocide) reported 57 minutes ago from Andover, England

  @virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn

• 
  Morgan Jamison (@mjam1978) reported 59 minutes ago from Andover, England

  @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Our Electric World (@O_E_W) reported 7 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

• 
  Pure Hearted Human (@Graelwyn) reported 7 minutes ago

  @GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  sergio pani (@sergiopani62) reported 12 minutes ago

  @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

• 
  Lifes MIS-Takes (@alan_reddish) reported 13 minutes ago

  Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!

• 
  Robert Grieve (@robert_grieve) reported 15 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

• 
  Ian Kill (@IanKillip) reported 17 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.

• 
  Damian Hastie (@DamianHastie) reported 19 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Paddy Sweeney (@PaddySw99745534) reported 21 minutes ago

  @virginmedia @pholmes38 Repeatedly sent messages/emails explaining the issues. You don’t appear to know what you are doing. Awful customer service. Paddy Sweeney

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 23 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

• 
  Colin (@Colinmc7t) reported 25 minutes ago

  @virginmedia Yeah yeah yeah absolutely useless service