Virgin Media outages and service status in Andover, England

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Andover, England

The most recent Virgin Media outage reports came from the following cities: Andover.

Community Discussion

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Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• 
  Dan Zuco O'Brien (@thedonzuco) reported 54 seconds ago from Andover, England

  I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

• 
  Sarah McGinty (@sarah_mcginty) reported 2 minutes ago from Andover, England

  @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  simon chamberlain (@el1chambo) reported 3 minutes ago from Winchester, England

  @virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.

• 
  Jason Kneen (@jasonkneen) reported 8 minutes ago from Ludgershall, England

  @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

• 
  Alec Clapperton (@Alec2306) reported 9 minutes ago from Andover, England

  @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

• 
  simon chamberlain (@el1chambo) reported 12 minutes ago from Winchester, England

  @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

• 
  Karen Simpson (@kaz123s) reported 24 minutes ago from Andover, England

  @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

• 
  simon chamberlain (@el1chambo) reported 24 minutes ago from Winchester, England

  @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

• 
  Ian Easton (@ie_guitars) reported 27 minutes ago from Upper Clatford, England

  @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

• 
  Sarah McGinty (@sarah_mcginty) reported 28 minutes ago from Andover, England

  @virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!

• 
  Ian Easton (@ie_guitars) reported 30 minutes ago from Upper Clatford, England

  @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

• 
  chris (@crumblechris) reported 31 minutes ago from Winchester, England

  @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

• 
  Duckocide Games (@Duckocide) reported 36 minutes ago from Andover, England

  @virginmedia So I'm told after speaking to you. But seeing it on service page though.

• 
  Jez (@drewy__) reported 36 minutes ago from Whitchurch, England

  @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

• 
  John Watkins (@jwfw) reported 39 minutes ago from Andover, England

  @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

• 
  simon chamberlain (@el1chambo) reported 40 minutes ago from Winchester, England

  @Sadler004 Yes mate. Virgin media having problems which is a shock.

• 
  Ben Huntley (@HuntleyBenjamin) reported 42 minutes ago from Andover, England

  Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

• 
  Nikki Emerton (@nikkiemerton) reported 53 minutes ago from Alderbury, England

  @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

• 
  the Hird aka Andrew (@The_Hird) reported 56 minutes ago from Andover, England

  So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

• 
  jb (@jenniferlisaa) reported 59 minutes ago from Andover, England

  actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Astley (@LongshanksE10) reported 13 seconds ago

  @virginmedia Hey I was told earlier by customer services on IM that an engineer will come to fix or replace my WiFi hub on Friday, but I haven’t received any email or text confirmation. Will one be forthcoming?

• 
  Jagger (@Jagger53015280) reported 8 minutes ago

  @virginmedia @Benleo You haven’t addressed his issues. It’s not just about sorting it out. Terrible service.

• 
  D (@idczn) reported 10 minutes ago

  Since this day AppStore asks me for password every time I want to get any app and i coild swaer- its like- another App store site is opening. But Apple explains: all is good. I don't think so. If Apple cannot help, police doesn't care,Virgin media couldn't get anything: is there anyone in this world who knows what ******** is on? Or gypsy hacker is the cyber-master of the whole world?

• 
  Howard Freeman (@rwfc236) reported 12 minutes ago

  @virginmedia Internet down again, TV Down last week, problems are happening too often to be comfortable, perhaps the time has come to review my provider, there are many companies who chase me, I have resisted so far, but these mounting issues are too much

• 
  Shaun (@shauny67) reported 13 minutes ago

  @virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment

• 
  Holeshot BMX (@HoleshotBMX) reported 14 minutes ago

  @Benleo @virginmedia Glad I’ll never be using Virgin media

• 
  AirDribblePrick (@AirDribblePrick) reported 20 minutes ago

  @garyb007 @Benleo They couldn't care less about loyalty, that's why all the new customers get the best deals and loyal customers end up paying double. **** @virginmedia scum company.

• 
  Danielius Beliauskas (@DBeliauska40488) reported 22 minutes ago

  @Benleo @virginmedia Ive also had horrible customer experiences with Virgin. Clue is in the name - havent done it properly before and bad at it

• 
  BerkshireFHS (@BerkshireFHS) reported 25 minutes ago

  @virginmedia @vmbusinesshelp It's residential customers whose service is blocked. Virgin Business do provide provide broadband to our premises. This is causing major issues for us. Help!

• 
  Michael De La Broc (@MDeLaBroc1) reported 28 minutes ago

  @Benleo @virginmedia Last MARCH I went in store to enquire about a new, better priced broadband contract or to disconnect. I was going abroad for at the time, but wanted something better when I got back, I was sold on a new contract. Apparently my previous account should have been closed there and then. In September my service is cut off with no explanation, I do most of my work online so this is obviously bad, I got in contact, turns out my direct debit was still going to the supposedly cancelled account, not the current one, for the next three months I have a never ending series of chats on the phone or online chatbot to try and figure out what is going on. I can't log into virgin media online, because the credentials I used, take me to a placeholder screen, because the account is deleted or something, I don't know, no one can tell me. I go abroad in December, come back in January, same problem, the internet is disconnected for ''non payment'', all payments, are still, going to a an account that was supposed to be deleted or merged into my current one a year ago. every other month I am having to redo the same chat on their chatbot, followed by a customer complaints phonecall with some arrogant Indian who barely speaks English and doesn't understand what I am trying to tell him. And every month this goes on for, they are charging me a £7 late fee and even letter saying the price for the contract I am barely receiving service from is going up due to inflation. Truly is an absolute travesty this company, I am just going to cut the entire thing loose and go to StarLink the next time this happens, which I expect will be in two weeks going by the near monthly disconnects I am put through