Virgin Media outages and service status in Andover, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Andover, England
The most recent Virgin Media outage reports came from the following cities: Andover.
Community Discussion
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Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn
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John Watkins (@jwfw) reported from Andover, England@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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Ben Huntley (@HuntleyBenjamin) reported from Andover, EnglandVirgin media has to be the worst internet provider I’ve ever had the trouble to experience
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jb (@jenniferlisaa) reported from Andover, Englandactually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
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chris (@crumblechris) reported from Winchester, England@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
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simon chamberlain (@el1chambo) reported from Winchester, England@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandI have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
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Michael bennett (@mickeyboy71) reported from Andover, England@virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!
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Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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the Hird aka Andrew (@The_Hird) reported from Andover, EnglandSo can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Jez (@drewy__) reported from Whitchurch, England@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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Paul Grundy (@BrainTumourSurg) reported from Winchester, EnglandThanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Ian Easton (@ie_guitars) reported from Upper Clatford, England@virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.
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Alec Clapperton (@Alec2306) reported from Andover, England@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
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Dan Zuco O'Brien (@thedonzuco) reported from Andover, EnglandI can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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John Watkins (@jwfw) reported from Andover, England@jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chad (@finatics999) reported@virginmedia terrible customer service, will be leaving after being a loyal 10 year customer.
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PMAC (@BigPaul91) reportedHad 3 @virginmedia engineers round in the last 7 days (for the most part good people no blame) but my broadband is still broken. The Mythical network team will get to me when they get to me … I’ll be off then to a new provider who gives a ****.
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Lee Manton (Λη Μαντον) (@mantonl) reported@tina0402x @SkyUK VirginMedia are good when you’re a new customer, I’ve been with them since they took over NTL but once your contract is up, that’s when it turns into a nightmare. They don’t give a toss about existing customers. Every renewal is a fight & their offshore teams are useless.
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P4J (@pri_janes) reported@virginmedia is there an issue in the TS15 area? How is one to doom scroll on TikTok efficiently with no internets?
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KP (@Sep8001) reported@virginmedia Hi, Are there some ongoing issues in the HA7 area? We seem be having internet issues over the last few weeks with no internet. Thank you
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Susan Chew (@SusanChew5) reported@virginmedia I may have solved the issue with DMs
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Ben C (@BenChubb4) reported@virginmedia Ive now been told that to get my ticket number, they will need to raise a new ticket further delaying the original problem resolution date. That cannot be true and doesn’t work like that in other organisations who use tickets and escalation points through a CRM system
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Gadge (@gadgetweetin) reported@virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡
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Adz (@MrAdz259) reported@virginmedia I sent a notice of cancellation on 16/03/26. So my service would end and be disconnected on 16/04/2026, as advised by one of your customer reps.
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Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England@virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..