1. Home
  2. Companies
  3. Virgin Media
  4. Andover
Virgin Media

Virgin Media outages and service status in Andover, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Jul 30, 3:28 PM GMT+1.
  • 67% Internet (67%)
  • 33% TV (33%)

The latest reports from users having issues in Andover come from postal codes SP10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Andover, England

The most recent Virgin Media outage reports came from the following cities: Andover, and Bulford.

CityProblem TypeReport Time
Andover Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • sarah_mcginty
    Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

  • chocybuttons60
    Caroline Clist (@chocybuttons60) reported from Winchester, England

    @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

  • mjam1978
    Morgan Jamison (@mjam1978) reported from Andover, England

    @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

  • ie_guitars
    Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

  • jamieenglishsfc
    Jamie English (@jamieenglishsfc) reported from Winchester, England

    @virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....

  • sarah_mcginty
    Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

  • Duckocide
    Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia Still not working. About to phone

  • HuntleyBenjamin
    Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • Darthwomble3
    Stuart Bosley (@Darthwomble3) reported from Andover, England

    @virginmedia - any update on the outage here / we have a snow day so kids off and wanting to be online or streaming films - yet no internet again !! Yes I have looked on your web site and it’s limited in what it says to say the least ...

  • sarah_mcginty
    Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia Bang! Gone again. Nothing on service status :-(

  • TimTheSurgeon
    Tim Underwood (@TimTheSurgeon) reported from Winchester, England

    Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.

  • nikkiemerton
    Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response

  • mickeyboy71
    Michael bennett (@mickeyboy71) reported from Andover, England

    @virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

  • poppyboo1007
    Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • drewy__
    Jez (@drewy__) reported from Whitchurch, England

    @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

  • ie_guitars
    Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

  • thedonzuco
    Dan Zuco O'Brien (@thedonzuco) reported from Andover, England

    I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

  • Duckocide
    Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. But seeing it on service page though.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlDyer15
    Karl Dyer (@KarlDyer15) reported

    To work for @virginmedia you don’t need a brain cell, maybe the worst company in the UK I’ve ever had the displeasure of dealing with. Avoid them at all costs

  • kateandhergirls
    Kate and her girls (@kateandhergirls) reported

    @MartinSLewis plz help. @virginmedia told me I was out of contract when in fact I have another yr, tried to switch plans via your site & im currently paying £36pm for 500mb whereas new customers can pay £22.99 for 1GB. VM slapping me with almost £400 get out fee. 😭 #virginmedia

  • geminicat7
    Jan (@geminicat7) reported

    🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up all my mobile data chatting on social media so I’ll see you when if it’s sorted!

  • cdavo25
    Chris Davis (@cdavo25) reported

    @virginmedia WORST Internet Provider iv ever had! Internet breaks takes nearly 2 weeks to fix it and within a week it broke again! And all you get back from customer care is no understanding and promises it will be fixed soon! Absolute joke of a company L

  • AntimagicBones
    Anthaily (@AntimagicBones) reported

    "Hey, the wi-fi is down?" "Uhhh... oh, yeah; Sara said something about turning our Virgin Media into problematic media." "Oh, God."

  • alidalton
    Ali Dalton (@alidalton) reported

    In 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.

  • strikecenter147
    Banshee (@strikecenter147) reported

    @Benleo Ben bring up your hub on virgin media I guarantee you it’s been hacked and you get a warning. This is happening all over London and I can’t get anybody to help me with it. Bring up your own Virgin media hub and you will see what I mean.

  • Lotharemas
    Lotharemas (@Lotharemas) reported

    @virginmedia So how do i go about reporting an SNR upstream Area fault now? the forums have been shut down which always handled it before but now ive been stuck with this causing packet loss since early June.

  • GW_Mktg
    GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported

    @O2 terrible signal in my own home. @virginmedia have let me down (yet again) so no WiFi equals no use of phone. Long-standing client and not really feeling that benefit. Started a DM conversation which went dead. Please help

  • StephenOld
    Stephen Old #FBPE (@StephenOld) reported

    @virginmedia Do something about your useless Customer Service. You used to have shops and phone lines so that I could taslkd to a real person. Your automated systems have always been uselss and now you want me to send you an audio or a video message, neither of which works.