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Virgin Media outages and service status in Andover, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

The latest reports from users having issues in Andover come from postal codes SP10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Andover, England

The most recent Virgin Media outage reports came from the following cities: Andover, and Winchester.

CityProblem TypeReport Time
Andover Wi-fi 25 days ago
Andover Internet 1 month ago
Andover Internet 2 months ago
Winchester Internet 2 months ago
Andover Internet 3 months ago
Andover Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

  • jenniferlisaa
    jb (@jenniferlisaa) reported from Andover, England

    actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

  • drewy__
    Jez (@drewy__) reported from Whitchurch, England

    @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

  • Alec2306
    Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

  • poppyboo1007
    Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • BrainTumourSurg
    Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.

  • The_Hird
    the Hird aka Andrew (@The_Hird) reported from Andover, England

    So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

  • HuntleyBenjamin
    Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • darrenthecoach
    Darren Toms (@darrenthecoach) reported from Andover, England

    @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.

  • mjam1978
    Morgan Jamison (@mjam1978) reported from Andover, England

    @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

  • jwfw
    John Watkins (@jwfw) reported from Andover, England

    @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

  • sarah_mcginty
    Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

  • Alec2306
    Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

  • thedonzuco
    Dan Zuco O'Brien (@thedonzuco) reported from Andover, England

    I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rozee1180
    rozee (@rozee1180) reported

    @virginmedia sick and tired . I have been over charged for the service i haven’t used. Rung them 7 times still not received the credit or refund. They haven’t even send me confirmation email. Someone plzzzzz help. One of the WORST customer service ever

  • andrew1mck
    Andrew McKenzie (@andrew1mck) reported

    Ok enough is enough the only way that we can get this sorted is to do what the French do and stand United! All cancel our direct debits! @virginmedia you asked for this!!!

  • Kidwell2010
    James K (@Kidwell2010) reported

    @virginmedia my WiFi keeps dropping out and I've followed all help topics to resolve but still no resolution. There is an issue also when WiFi is on, unable to connect in other areas of house, please advise as paying for the fastest service apparently!

  • BlueJayFN
    🏳️‍⚧️Blue Jay🏳️‍⚧️(she/her) Ella ❤️❤️🥰🥰 (@BlueJayFN) reported

    VirginMedia is so **** I don't even know why we pay for it

  • Amy53987287
    Amy Stephenson (@Amy53987287) reported

    @atomicloonybin @virginmedia Same issue here

  • thedailymeghan
    Thedailymeghan (@thedailymeghan) reported

    Having been trying to get hold of @virginmedia all week and having such a dire experience, I wanted to let @EE know you have amazing customer services, polite, swift, no wait times. Thanks for investing in your customers.

  • jgoodie1970
    Jeff Goodrich (@jgoodie1970) reported

    @virginmedia I’ve got no tv,no Wi-Fi it’s been down since 4 o’clock yesterday afternoon This is unacceptable

  • jsjules65
    Julian Smith (@jsjules65) reported

    @virginmedia just to let you know that today I cancelled my DD as you have consistently failed to deliver the service you are contracted to. No TV over the Bank Holiday weekend and board band up and down like a Yo Yo

  • alihewitt01
    ali hewitt (@alihewitt01) reported

    @virginmedia could you please please please sort out the broadband issues in the Nottingham area. Ours is cutting out every day for long periods. Very frustrating, especially when people are trying to work from home.

  • RyanMcGinn_99
    Ryan (@RyanMcGinn_99) reported

    @virginmedia I’ve been without wifi for 24 hours now. I’ve tried the online solutions methods and still nothing. I also find it ridiculous that I’d be subject to a £25 call out fee for a technician to come and fix a service that I’m not being provided. Help.