Is Virgin Media having an outage in Andover, Hampshire, England?

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media in Andover, Hampshire, England problems in the last 24 hours

Virgin Media Outage Chart in Andover, Hampshire, England

May 19: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(45.15%)
Phone
(27.51%)
Wi-fi
(12.00%)
E-mail
(5.92%)
TV
(4.85%)
Total Blackout
(4.56%)

Virgin Media Outage Map Near Andover, Hampshire, England

The most recent outage reports and issues originated from Winchester and Andover.

Virgin Media in Andover, Hampshire, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Andover, Hampshire, England

Latest outage, problems and issue reports in Andover, Hampshire, England and nearby locations:
  • jamieenglishsfc Jamie English (@jamieenglishsfc) reported from Winchester, England

    @virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....

  • jwfw John Watkins (@jwfw) reported from Andover, England

    @jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!

  • Darthwomble3 Stuart Bosley (@Darthwomble3) reported from Andover, England

    @virginmedia - any update on the outage here / we have a snow day so kids off and wanting to be online or streaming films - yet no internet again !! Yes I have looked on your web site and it’s limited in what it says to say the least ...

  • refineartwork Rowland Newell (@refineartwork) reported from Kings Somborne, England

    @EE In the 12 days that the service has been down Virgin media have managed to lay fibre cable all the way along the main road yet EE can’t pull their finger out to fix this issue. Laughable really.

  • annalolaliese Annaliese Colebrook (@annalolaliese) reported from Andover, England

    Cannot get over the SHOCKING customer service from @virginmedia

  • owenvolpe Owen Volpé (@owenvolpe) reported from Winchester, England

    @virginmedia your internet service isn’t working, can you fix it?

  • desmckell Des McKell (@desmckell) reported from Winchester, England

    @BowenBBC @virginmedia I had same issues with a 3 year old virgin media modem, replaced by them and speed improved significantly, ask for same

  • The_Hird the Hird aka Andrew (@The_Hird) reported from Andover, England

    @virginmedia Nope just that she’d raise one her name was Sophie didn’t even offer a complaint ref. Seems I’ve been stitched up like a kipper cos I had to downgrade as couldn’t afford to maintain 200mbs after the year. I don’t even want TV but it’s cheaper to include than stand alone b’band

  • The_Hird the Hird aka Andrew (@The_Hird) reported from Andover, England

    @virginmedia They’d raise the complaint just that, speed has not been corrected back nor can we watch Netflix now, just buffering, guessing we have to spend more 10% a month increase to get back to where we started today, it’s blackmail really

  • The_Hird the Hird aka Andrew (@The_Hird) reported from Andover, England

    @virginmedia 2of 2 I have called and formally complained and was then told tough can’t change back as not possible but when questioned on the cooling off period “we will change but not meant to” more lies good broadband shocking customer service 6 years and no reward for brand loyalty

  • St_Lawrence1001 Lawrence Hams (@St_Lawrence1001) reported from Andover, England

    Time for our monthly call to Virgin Media to find out why they are so shite.Awful internet service for about 6 years and it’s never improved

  • hms1967 Harvey (@hms1967) reported from Crawley, England

    @virginmedia Total wast of time, Dial 150, 1, 1 enter 3 characters from your password then get told nobody available and someone will call you back and thy don't! and anther 30 mins of your life down the drain! @richardbranson

  • hms1967 Harvey (@hms1967) reported from Crawley, England

    @virginmedia Really, would you?, at 12:00 was told i would get a call from a manager and what did i get no call but an email with Virgin's T's & C's is this the service I should expect @richardbranson ?

  • hms1967 Harvey (@hms1967) reported from Crawley, England

    @YuNeeqCG @virginmedia ahhhh, Sorry to hear that, I am going to see if I can get out of my contract for complete lack of service.

  • hms1967 Harvey (@hms1967) reported from Crawley, England

    @virginmedia what happens when you say an engineer is coming out and then you don't send them and don't tell the customer paying for the service they are not getting?

  • hms1967 Harvey (@hms1967) reported from Crawley, England

    @virginmedia When I asked about compensation for loss of earnings, for today I was told I would get a credit for the service I can't use anyway, that's not compensation in my world.

  • hms1967 Harvey (@hms1967) reported from Crawley, England

    @virginmedia How do I leave this appalling service mid contract? I have lost a day of work waiting for an Engineer that got cancelled without telling me! And on top of that I have had Customer service peeps hang up on me.

  • WarrenBonathan Warren Bonathan (@WarrenBonathan) reported from Winchester, England

    @virginmedia I could support this coup if you’d at least have picked Charlie Hungerford @Coldwar_Steve should have been sacked after that omission

  • _lou_price Lou? (@_lou_price) reported from Winchester, England

    @virginmedia trying to contact the new tenant to ask them to cancel their service until they actually move in, cannot do anything for me unless the new tenant plays ball

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • vickymcbryan Vicky Bryan (@vickymcbryan) reported

    @virginmedia Yes. Restarted box and it's back but just wish we didn't have to keep doing that. Error codes range from ones about Ethernet cables to network issues. Very frustrating. Means we aren't getting the service we pay for. And haven't consistently for a while.

  • GrahamStokoe Graham Stokoe (@GrahamStokoe) reported

    @virginmedia Still the same. I heard nothing back from the text message service after they said they were passing to the technical team. I still don’t have access to sky sports news.

  • mintons69 Jodie Minton (@mintons69) reported

    @virginmedia 5th day in a row I am having to call your customer service team as my service is still not working as it was. Completely unacceptable

  • Shaks26025604 Shaks (@Shaks26025604) reported

    I am appalled with this as I feel the compensation they have given back to me it's not relevant to me at all. I feel as though they have given compensation on the basis what suites the company not their customers. Really Really poor service from Virgin media.

  • bengalpin Ben Galpin (@bengalpin) reported

    @virginmedia It's the wifi light flashing green. It's not affecting my wifi connection but I've never noticed it flashing before.

  • Shaks26025604 Shaks (@Shaks26025604) reported

    I am virgin media customer for broadband and landline I also have my mobile phone contract with them. My mobile line was down on Tuesday I received a email today advising me I will get an extra 5gb data on Sunday.

  • CCBK666 Cbeck (@CCBK666) reported

    @bt_uk Virgin media are bad....but seems you take BAD to a whole new level!!!

  • niran_23 Niran Manoharan (@niran_23) reported

    @virginmedia @richardbranson @BBCWatchdog @ConsumerReports we make a complaint every time we call about the issues we have or that’s what the person on the phone tells us they are doing (logging a complaint) but I have lost trust in them as I feel we been lied to!

  • RedrupMillie Millie Redrup (@RedrupMillie) reported

    @virginmedia It’s only mine, but my fiancé does not get signal in other rooms even though we live in a tiny bungalow. I’m using an iPhone 6S

  • SlightlyMad64 🎸🌼 Shirley Sarah 🌼🎸 (@SlightlyMad64) reported

    Well @SkyUK @SkyHelpTeam charging me to actually cancel my broadband and phone cos I've gone to @virginmedia . I'll cancel my TV with you next as prices are going up. Total rip-off merchants!! I bet they don't reply/explain either!!! 😠😠😠