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Virgin Media outages and service status in Andover, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 50% Internet (50%)
  • 50% TV (50%)

The latest reports from users having issues in Andover come from postal codes SP10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Andover, England

The most recent Virgin Media outage reports came from the following cities: Andover.

Community Discussion

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Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users

  • kaz123s
    Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

  • chocybuttons60
    Caroline Clist (@chocybuttons60) reported from Winchester, England

    @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

  • el1chambo
    simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.

  • Darthwomble3
    Stuart Bosley (@Darthwomble3) reported from Andover, England

    @virginmedia - any update on the outage here / we have a snow day so kids off and wanting to be online or streaming films - yet no internet again !! Yes I have looked on your web site and it’s limited in what it says to say the least ...

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

  • sarah_mcginty
    Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

  • jwfw
    John Watkins (@jwfw) reported from Andover, England

    @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

  • HuntleyBenjamin
    Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • crumblechris
    chris (@crumblechris) reported from Winchester, England

    @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

  • el1chambo
    simon chamberlain (@el1chambo) reported from Winchester, England

    @Sadler004 Yes mate. Virgin media having problems which is a shock.

  • eddavie88786879
    very edward (@eddavie88786879) reported from Andover, England

    @virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********

  • jwfw
    John Watkins (@jwfw) reported from Andover, England

    @jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!

  • nikkiemerton
    Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

  • kaz123s
    Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?

  • GingeFTW
    Saturday Night Beaver (@GingeFTW) reported from Andover, England

    Is anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day

  • sarah_mcginty
    Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia Bang! Gone again. Nothing on service status :-(

  • darrenthecoach
    Darren Toms (@darrenthecoach) reported from Andover, England

    @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

  • The_Hird
    the Hird aka Andrew (@The_Hird) reported from Andover, England

    So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

  • mickeyboy71
    Michael bennett (@mickeyboy71) reported from Andover, England

    @virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkTHFC92
    Mark (@MarkTHFC92) reported

    @virginmedia Hey, is there legit an area issue in PR5 8JE? Your test page often just makes stuff up. Having issues today so want to know if its me or you

  • garyb007
    Gary Broadbent (@garyb007) reported

    @TezzaBelle88 @virginmedia Yep, pretty standard. By miles, the worst customer service I've ever experienced. What's more, nobody seems to want to improve it.

  • PCELUFCXX
    PCExpressLUFCX (@PCELUFCXX) reported

    @virginmedia Wi-Fi off since this morning and now the tv gone too. Estimated fix time of 11am tomorrow? You’re ******* ****.

  • O2
    O2 (@O2) reported

    @Isa_Yolina Hi it's us from Virgin Media O2. Sorry you're having this issue, if you would like to DM us a screenshot of the issue, and the email you use on the app.

  • StevieJ____
    Steven Jackson (@StevieJ____) reported

    @OliverGMcManus @virginmedia Why did you not just log a formal complaint then go to the ombudsman when they say they won't let you leave without paying the fees? The ombudsman would clearly side with you and you probably would have already been with a new provider by now

  • Johnm7fr
    John (@Johnm7fr) reported

    @OliverGMcManus @virginmedia I had them at my mothers when I lived there. ******* useless. Got my own house and the previous tenants had Toob so it was all set up just had to make an account with them. Haven’t had a single issue. £25 a month and the speeds are great as well

  • gozzand
    AJG (@gozzand) reported

    @OliverGMcManus @virginmedia surely as theyre not actually providing you the service contracted you should be able to cancel without penalty?

  • uglybalaclava
    Ugly Balaclava (@uglybalaclava) reported

    @virginmedia @DavidVaughan5 We have a engineer here right now and change the hub over to a new one and it’s still not working. Flashing yellow lights. This is a network problem. What is happening please? Doesn’t look like a fix will be happening

  • Alissa_SarahLou
    Alissa (@Alissa_SarahLou) reported

    @virginmedia When are you going to issue a formal statement on the nationwide outage. Cm16 area been out since last Thursday, but for others I can see it's been a lot longer. Do right by your customers and issue a statement.

  • markrmifsud
    markrmifsud (@markrmifsud) reported

    @virginmedia The time to fix is pushed back nearly everything I check