Virgin Media Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Winchester |
TV | |
| Winchester |
Internet | |
| Andover |
TV | |
| Andover |
||
| Andover |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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very edward
(@eddavie88786879) reported
from
Andover, England
@virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********
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Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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Tim Underwood
(@TimTheSurgeon) reported
from
Winchester, England
Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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jb
(@jenniferlisaa) reported
from
Andover, England
actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia your broadband service is a disgrace.
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Calum Mackenzie
(@hmfcalum) reported
@virginmedia What’s the point in constantly asking me to ring you on a number that just says your staff are busy, then cuts me off...? Shocking customer service.
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(@Leakyy_7) reported
Anyone know how I can improve my @virginmedia internet? When I go on to Network and statistics on my Xbox its 486mgb but if I download a game or check it on speedtest it’s saying 40-50mgb? I’ve changed the channel and I’m on wired connection and still no improvements
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Steven Higgins
(@HankBizzle) reported
@AlanFitzpatrick @virginmedia Virgin media are an absolute joke when it comes to customer service.
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Ray 💙 🤟⚽️📺🎙
(@RayCityFanTV1) reported
@ncustisTheSun @MCFC1977 @virginmedia Mick Hucknall never seems to get through either.
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Alan Fitzpatrick
(@AlanFitzpatrick) reported
SERIOUSLY @virginmedia , I have been calling and calling to try and get my damn internet sorted and NOBODY is available. Take this as an official complaint. Please get in contact ASAP.
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Jeebo 🏳️🌈🏳️🌈
(@Jeebo28) reported
@virginmedia please sort your god awful internet service out thank you.
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icchis
(@icchis) reported
@virginmedia for customers that want to CANCEL their contract. DO NOT text Virgin. They said you can cancel by texting but IT'S NOT TRUE! You have to call anyway. Believe me, don't waste your time!
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Eggroll👍🇬🇧🇯🇵
(@Eggroll_Shogun) reported
@virginmedia But it's been THREE MONTHS and NOTHING HAS HAPPENED Then your customer service reps, *not your technicians*, promised thrice to call her with updates one way or another, and thrice they have not. That is why I am calling you LIARS @virginmedia @Ofcom
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𝓙𝓾𝓷𝓮𝓬𝓱𝓲.❄️🅴
(@JUNIORC4RT1ER) reported
So who the hell do I speak to when @virginmedia operators are not helpful after telling them I'm not happy with the service I'm getting? You need to change your name too cos you clearly are NOT virgin media anymore!!?
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carmen addison
(@malenathomas1) reported
@virginmedia I don’t know how you got my number, I got in august a call caller and I respond to him, and now it’s never ending emails and texts, WHEN I CANCEL THE NEXT DAY , it’s six months now, you still send emails about my installation ?????........