Virgin Media outages and service status in Andover, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
The latest reports from users having issues in Andover come from postal codes SP10 and SP11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Andover, England
The most recent Virgin Media outage reports came from the following cities: Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Andover
|
Internet | 15 days ago |
Community Discussion
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Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandI have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia Bang! Gone again. Nothing on service status :-(
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn
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Paul Grundy (@BrainTumourSurg) reported from Winchester, EnglandThanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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chris (@crumblechris) reported from Winchester, England@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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moja10s (@moja10s) reported from Andover, England@virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬
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John Watkins (@jwfw) reported from Andover, England@jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!
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simon chamberlain (@el1chambo) reported from Winchester, England@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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Ben Huntley (@HuntleyBenjamin) reported from Andover, EnglandVirgin media has to be the worst internet provider I’ve ever had the trouble to experience
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Michael bennett (@mickeyboy71) reported from Andover, England@virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Darren Toms (@darrenthecoach) reported from Andover, England@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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the Hird aka Andrew (@The_Hird) reported from Andover, EnglandSo can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Nikki Emerton (@nikkiemerton) reported from Alderbury, England@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
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simon chamberlain (@el1chambo) reported from Winchester, England@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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Dan Zuco O'Brien (@thedonzuco) reported from Andover, EnglandI can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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Ian Easton (@ie_guitars) reported from Upper Clatford, England@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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Ian Easton (@ie_guitars) reported from Upper Clatford, England@virginmedia your broadband service is a disgrace.
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Still not working. About to phone
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Karen Simpson (@kaz123s) reported from Andover, England@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Connor Wilson (@ConnorTWilson) reportedVirgin Media wifi is just **** innit
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Copa Mundi (@BigDaddiWard) reported@fred_fre @virginmedia @villa4ever29 Fix to be implemented by 1pm (they reckon) That’s me Homes under the hammer gone then 🙁
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Stephen Laughton 🇺🇦 (@StevoLaughton) reportedOn a web chat with @virginmedia about my internet package renewal (because you can't talk to real people any more, right?)...at that very moment my internet access goes down...the gods are trying to tell me something, aren't they?
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Craig (@wolve585) reportedWhat a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!
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parody of a parody of a parody of nothing (@emnm69backup) reportedHey @virginmedia Why are there constant broadband issues in the fy4 area? Regular cut offs. At least half a dozen times so far this month. Contract to soon, so maybe time to switch if you can't provide a reliable service. Ps,your chat bot is also as useless as your broadband.
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Rocky Dennis (@ROCKYDENNlS) reported@CheekyVic @virginmedia The worst
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J Sigh (@mickyfreckle) reported@RyanAlbert2026 @rte Prisons overloaded with foreigners but not on this scumbag channels programme **** @virginmedia
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Cathrine Robinson (@Cathrin56707799) reported@virginmedia hi I have not received the new wi Fi hub but received a message that the existing hub will stop working can you help please
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Diane Russell (@DianeRusse58708) reportedAfter saying good things about @virginmedia we have had no service since the storm about 9pm last night. Updated Info "if not restored in 21 hours contact us for and engineer appointment ". 21 hours???
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aaron (@azzamoo) reported@virginmedia what’s going on with your WIFI in EN9 1LD postcode? The services has been terrible for weeks, constantly dropping in and out! I pay allot of money for my broadband and the service your supplying is terrible