Virgin Media outages and service status in Andover, England

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Andover, England

The most recent Virgin Media outage reports came from the following cities: Andover.

City	Problem Type	Report Time
Andover	Internet	5 days ago

Community Discussion

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Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• 
  Dan Zuco O'Brien (@thedonzuco) reported 44 seconds ago from Andover, England

  I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?

• 
  Sarah McGinty (@sarah_mcginty) reported 2 minutes ago from Andover, England

  @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  John Watkins (@jwfw) reported 3 minutes ago from Andover, England

  @jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!

• 
  simon chamberlain (@el1chambo) reported 4 minutes ago from Winchester, England

  @virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training

• 
  Duckocide Games (@Duckocide) reported 8 minutes ago from Andover, England

  @virginmedia Still not working. About to phone

• 
  Karen Simpson (@kaz123s) reported 8 minutes ago from Andover, England

  @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

• 
  simon chamberlain (@el1chambo) reported 12 minutes ago from Winchester, England

  @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

• 
  jb (@jenniferlisaa) reported 16 minutes ago from Andover, England

  actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

• 
  chris (@crumblechris) reported 20 minutes ago from Winchester, England

  @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

• 
  Darren Toms (@darrenthecoach) reported 22 minutes ago from Andover, England

  @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

• 
  the Hird aka Andrew (@The_Hird) reported 24 minutes ago from Andover, England

  So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

• 
  Jason Kneen (@jasonkneen) reported 26 minutes ago from Ludgershall, England

  @virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?

• 
  Stuart Bosley (@Darthwomble3) reported 30 minutes ago from Andover, England

  @virginmedia - any update on the outage here / we have a snow day so kids off and wanting to be online or streaming films - yet no internet again !! Yes I have looked on your web site and it’s limited in what it says to say the least ...

• 
  Duckocide Games (@Duckocide) reported 38 minutes ago from Andover, England

  @thedarkfenix @virginmedia I hope so. I really rely on the service now.

• 
  Caroline Clist (@chocybuttons60) reported 41 minutes ago from Winchester, England

  @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

• 
  chris (@crumblechris) reported 46 minutes ago from Winchester, England

  @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

• 
  Michael bennett (@mickeyboy71) reported 48 minutes ago from Andover, England

  @virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.

• 
  Alec Clapperton (@Alec2306) reported 51 minutes ago from Andover, England

  @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

• 
  Karen Simpson (@kaz123s) reported 52 minutes ago from Andover, England

  @virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?

• 
  Sarah McGinty (@sarah_mcginty) reported 53 minutes ago from Andover, England

  @virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Filer (@FilerPlays) reported 6 minutes ago

  @MachineGunLuk3y @virginmedia Majority’s of the ISP’s in my area run off the BT network so I’ve got fibre to the property with about 1GB down. I’ve had Virgin before and didn’t rate it, had issues similar to yourself as well mate.

• 
  me (@helentink) reported 6 minutes ago

  @virginmedia your customer service..wow..wat can i say. Double our bill then say nothing you can do to help with offers and will juat charge us a 500 pound cancellation fee...you obviously dont care about long term customers...

• 
  Jo (@joannetpjo) reported 10 minutes ago

  @virginmedia @lovelylisaj You are the worst company virgin media!

• 
  A-A-RON (@rising_lefty) reported 12 minutes ago

  @j_ball13 @virginmedia They were awful when my nan died. I told them so they could cancel everything, sent proof and still tried to charge each month.

• 
  Vikram (@VikramRajpara09) reported 16 minutes ago

  @virginmedia I pay for a service which is not active and not working. Goodwill doesn’t come into the equation.

• 
  LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported 19 minutes ago

  @virginmedia Sort this problem you have up and down the country With both broadband and TV Cause it needs to be fix ASAP

• 
  Tony Sedgwick (@Sedgeofwigan) reported 22 minutes ago

  Virgin media plan has gone up 300% £65 to £219 and then wrongly disclosed on email private details of another virgin customer breaking GDPR rules. #worstcustimerservice #notbotheredaboutvirgincustomers @Virgin @MartinSLewis @GDPRbreaches

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 24 minutes ago

  @O2 terrible signal in my own home. @virginmedia have let me down (yet again) so no WiFi equals no use of phone. Long-standing client and not really feeling that benefit. Started a DM conversation which went dead. Please help

• 
  Jayneadele (@Jayanic) reported 31 minutes ago

  Trying to contact @virginmedia So frustrating! Need to sort out your customer service! 😡

• 
  Enrique Guadiz (@EnriqueGuadiz) reported 31 minutes ago

  @virginmedia No need to send a DM. Managed to fix the issue. Thanks