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Virgin Media outages and service status in Andover, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

The latest reports from users having issues in Andover come from postal codes SP11 and SP10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Andover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Andover, England

The most recent Virgin Media outage reports came from the following cities: Andover.

Community Discussion

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Virgin Media Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.

  • sarah_mcginty
    Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!

  • kaz123s
    Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?

  • jasonkneen
    Jason Kneen (@jasonkneen) reported from Ludgershall, England

    @TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3

  • mickeyboy71
    Michael bennett (@mickeyboy71) reported from Andover, England

    @virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.

  • The_Hird
    the Hird aka Andrew (@The_Hird) reported from Andover, England

    So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

  • jwfw
    John Watkins (@jwfw) reported from Andover, England

    @jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!

  • eddavie88786879
    very edward (@eddavie88786879) reported from Andover, England

    @virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********

  • sarah_mcginty
    Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

  • el1chambo
    simon chamberlain (@el1chambo) reported from Winchester, England

    @Sadler004 Yes mate. Virgin media having problems which is a shock.

  • ie_guitars
    Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

  • nikkiemerton
    Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response

  • el1chambo
    simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

  • HuntleyBenjamin
    Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • crumblechris
    chris (@crumblechris) reported from Winchester, England

    @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

  • ie_guitars
    Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

  • Duckocide
    Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

  • nikkiemerton
    Nikki Emerton (@nikkiemerton) reported from Alderbury, England

    @virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself

  • sarah_mcginty
    Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KumbullaMonty
    Monty Kumbulla (@KumbullaMonty) reported

    @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

  • Ant78uk
    antony coyne (@Ant78uk) reported

    @virginmedia I'm guessing it's a @virginmedia issue coa it's only that channel when the same program was on sky sports main event it was fine is also fine on the sky sports app

  • Malcolm_Sillick
    Malcolm Sillick (@Malcolm_Sillick) reported

    @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

  • StevenAdams2
    Steven Adams (@StevenAdams2) reported

    @virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again

  • ExpanseCon
    Expanse Consulting Ltd (@ExpanseCon) reported

    @MikeScheider_ Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

  • ifoxy1977
    GunnerF77ox🦊 (@ifoxy1977) reported

    Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

  • HamsterSick
    MerlinJ & the Dowager. (@HamsterSick) reported

    @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

  • alan_reddish
    Lifes MIS-Takes (@alan_reddish) reported

    @virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours

  • ladyspeakerz
    Zoe Smith (@ladyspeakerz) reported

    This country England a joke even children wouldn’t be as pathetic and immature as you lot Im going straight to the police again I’ve been told the names Ian jones Emma Vicky - Virgin media Laura - Virgin media Cheryl tweedy All criminals and been doing bad bad bad things They have to go to prison My only crime making these badly brought up cold rough chav women jealous I shall be naming names now and going to the police on Tuesday My mum and dad now awake something happening YOUR ***** LITTLE SECRET GETTING EXPOSED YOU NOT GETTING AWAY WITH IT ALL MESSED UP FOR MUCH LONGER YOUR SADISTIC SICK GAME IS OVER YOU SICK DISTURBED TWISTED HORRIBLE PSYCHOPATHIC LOSERS YOU NEED LOCKING UP ALL OF YOU FOR MY SAFETY

  • Borgle1
    M-O-O-N (@Borgle1) reported

    @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.