Virgin Media Outage Report in Andover, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Andover come from postal codes SP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (61%)
-
Wi-fi (16%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Bulford, Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Bulford |
Internet | |
| Andover |
Internet | |
| Winchester |
TV | |
| Winchester |
Internet | |
| Andover |
TV | |
| Andover |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
-
John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
-
Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
-
simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
-
very edward
(@eddavie88786879) reported
from
Andover, England
@virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********
-
Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response
-
simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
-
Jamie English
(@jamieenglishsfc) reported
from
Winchester, England
@virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....
-
Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
-
Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
-
Tim Underwood
(@TimTheSurgeon) reported
from
Winchester, England
Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
-
Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
-
Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
-
Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia your broadband service is a disgrace.
-
the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
-
simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
-
Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
-
simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
-
simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
-
Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.
-
Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Katie
(@KatieAndThePigs) reported
.@virginmedia have taken a leaf out of the insurance industry’s book, by luring in new victims with much cheaper deals and massively hiking the price for existing customers. If I was a new Virgin customer, I’d be paying about £20 less a month for the exact same service I get now.
-
Gerry Walden
(@gwpics) reported
People complain about poor service from @virginmedia but I reported a telephone fault yesterday & an engineer called today, upgraded my system and cured the fault. Can’t complain at that! #goodservice #telephoneproblem
-
steve
(@stevetw1) reported
@virginmedia My email account is so slow , my wife’s works ok. Is my server still having problems?
-
Bongo Merkagè
(@bongomerkage) reported
@virginmedia Would help if it was an option when i inquired
-
Claire Coast-Smith
(@clairecs1) reported
@virginmedia emails keeps saying server timed out or unreachable. Same on ipad and laptop so guessing not me but you! exactly same problem as last week, trying to get into email server via Edge and Chrome - guessing prob is your end. Service status not showing problems.
-
Sophie Dickings
(@sophie_dickings) reported
@virginmedia 4 hours to get through to you to cancel my service and I'm still on hold! There must be an easier way than being transferred from one department to another
-
El
(@elaquausauk) reported
@virginmedia Staff are clueless. Renewed my contract and was told new internet speed wd come into effect within 24 hrs. Nope! Called again and was told it wd start once new router arrived. Nope! Called again last wk and was told it’ll be sorted in 24 hrs. Called today to CANCEL. Useless.
-
yamin
(@mya876543) reported
@virginmedia I spoke to someone today. They are offering me the same deal which they offered on Sat, which is more expensive than the deal they offered on Fri. After 25+ years of loyal service I have decided to cancel everytng with Virgin.
-
Ian Urbanowski
(@mrurbo_ian) reported
@virginmedia Before Xmas and using an iPhone. Read the poor reviews on the App Store so waited for the latest App upgrade but still no joy.
-
Leon davies
(@Lurky10) reported
@virginmedia You charge me £58 (soon to be £65) a month for broadband and yet can sell the same package to a new customer for £30 a month, £15 a month for six months. So I'm paying for new customers to have cheap broadband. There's too little competition when it comes to fibre.