Virgin Media outages and service status in Andover, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jul 11, 10:03 AM GMT+1.
- Internet (50%)
- TV (50%)
The latest reports from users having issues in Andover come from postal codes SP10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Andover, England
The most recent Virgin Media outage reports came from the following cities: Andover, and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Andover
|
Internet | 2 days ago |
|
Andover
|
TV | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Still not working. About to phone
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simon chamberlain (@el1chambo) reported from Winchester, England@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia Bang! Gone again. Nothing on service status :-(
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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Nikki Emerton (@nikkiemerton) reported from Alderbury, England@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
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Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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chris (@crumblechris) reported from Winchester, England@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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Ben Huntley (@HuntleyBenjamin) reported from Andover, EnglandVirgin media has to be the worst internet provider I’ve ever had the trouble to experience
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Michael bennett (@mickeyboy71) reported from Andover, England@virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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simon chamberlain (@el1chambo) reported from Winchester, England@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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very edward (@eddavie88786879) reported from Andover, England@virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********
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moja10s (@moja10s) reported from Andover, England@virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬
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Nikki Emerton (@nikkiemerton) reported from Alderbury, England@virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandI have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.
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Tim Underwood (@TimTheSurgeon) reported from Winchester, EnglandTotally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
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Darren Toms (@darrenthecoach) reported from Andover, England@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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chris (@crumblechris) reported from Winchester, England@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn
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Jason Kneen (@jasonkneen) reported from Ludgershall, England@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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control alt de ligt (@JohnnyHynes2) reported@virginmedia Not working cheers mate go on off for no reason before the big game
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MR COOL (@Lifeline04India) reported@virginmedia Team I am waiting for 5 days it’s still the same. Can u help me to fix the issue? I don’t know if it’s connected to router.
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CJ 🍉🌈 (@____CJ______) reported@MichelleBeckett @SkyUK @VodafoneUK They are so out of touch it's unreal. I recently had to phone virgin media "bereavement and critical illness line", a relative has terminal cancer, but yet they can't offer monthly rolling contracts? We had to sign up for a min 2 year contract? It's disgusting. I'll never go VM!
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Michelle Beckett (@MichelleBeckett) reported@virginmedia can you help with this to backdate the date of termination of my father’s broadband contract to the date of his death? As other similar service providers have done without having to be asked?
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Bigphuco 💧 (@Bigphuco) reported@virginmedia again virgin media down again and asking me to book an engineer for Tuesday. Absolutely ridiculous and to think u wanted to charge me £80 for a renewal on my contract!
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L.J.C. (@cheesepudding3) reported@MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.
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Leon Fear (@LeonFear) reportedIf I paid @virginmedia pro-rata, on the basis they provided a reliable service, my bill would be around £1.50 a month!
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✦Kael✦ (@SulKalra) reported@JackHansenFIT @drunkandcoding @InternetH0F You are aware that many companies take multiple measures to make it hard to cancel a subscription right? For example in the uk, virgin media is under fire for multiple cases of them actively blocking customers from cancelling their broadband so they could switch to something else
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lynda (@lynport) reportedCan you really afford such bad PR for your crass behaviour @virginmedia ? I think not. Wake up and put it right please.
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calnorth (@CCalnorth29046) reported@davidkurten Oh..thats why the fined Virginmedia £29m. There's me reading it was bad Customer service and twisting *****.