Virgin Media Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
TV | |
| Andover |
Wi-fi | |
| Andover |
TV | |
| Andover |
TV | |
| Andover |
TV | |
| Andover |
TV |
Community Discussion
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Virgin Media Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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Morgan Jamison
(@mjam1978) reported
from
Andover, England
@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
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Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
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Ben Huntley
(@HuntleyBenjamin) reported
from
Andover, England
Virgin media has to be the worst internet provider I’ve ever had the trouble to experience
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@thedarkfenix @virginmedia I hope so. I really rely on the service now.
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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jb
(@jenniferlisaa) reported
from
Andover, England
actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Mel Cass 🎶💅🏻💋
(@poppyboo1007) reported
from
Andover, England
@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Duckocide Games
(@Duckocide) reported
from
Andover, England
@virginmedia So I'm told after speaking to you. But seeing it on service page though.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kev Dwyer
(@snakecharmerb) reported
@virginmedia The problem has disappeared from the service page (just like last night), but there is still no broadband service here. What's going on?
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Tony is tired of this ****
(@GhastlyTony) reported
@virginmedia Seeing as I can cancel my contract without cancellation fees due to the price rise, I wanna cancel it. I've tried contacting your customer service team on the phone twice now only to be hung up on.
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Kate Smith
(@KatePinkSmith) reported
@SamHay @virginmedia Last time I called it cost me £40 using the 0345 number! So there’s no way of contacting for free for real support.
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Nomadabroad
(@nomadabroad) reported
@virginmedia after waiting for 1.5 hours on the line, the call line dropped…USELESS customer service team, USELESS wifi with UNRELIABLE speed. You should win the Nobel Prize for WORST customer service of the decade. i am done dealing with your uselessness
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Amber Hartley
(@ahxrt) reported
THANKS FOR CUTTING ME OFF🤬 @virginmedia Over 1 hour on hold! This is some kind of joke. I’m sick of your poor customer service. You have the cheek to keep increasing my bills too? @virginmedia sort it out or I straight up stopping my direct debit. 🤬🤬🤬
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Gaz
(@garrydcollier) reported
@TheAC_CFC @virginmedia Issue is I want SkySports and BT Sport..I've just done a price check and tbf I'm paying less than a new customer would. I don't mind price rises when necessary but the service is absolutely shocking
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Alan Slade
(@AlanSlade1) reported
@virginmedia 1hr and 34 minutes on the call. Sales department very polite but when I was cut off by service department. I have lost the will to live and will have to try again tomorrow.
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Sharon Potter🖤💛
(@ArlandriaLamb) reported
@virginmedia @richie_rich77 No Internet.... Again... mobile data poor so intermittent access to camera I need for my Mother. Internet on for 5 minutes, reboots, taking approx 10-15 minutes, comes back on for 5, then off again. This seems to be widespread across the country.
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Calum Gregson
(@CalumG02) reported
@virginmedia wifi is down for the second day in a row?? Haven’t told us anything?? Wtf is going on?
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Amber Hartley
(@ahxrt) reported
@virginmedia @chattyshaz1 Know the feeling, been trying to get through for 2 hours, they keep cutting me off and funnily enough ignored all my tweets to them. How can they justify increasing their customers bills when their customer service is none existent