Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Winchester come from postal codes SO22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 12/07/2025 07:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Andover, Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomAndover TV
United KingdomAndover TV
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Look back through my previous tweets. After 3 months of cancellations from Virgin, lies and let downs - I’ve had to cancel the agreement completely

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia The installation is still not complete! That’s the problem. Virgin was ordered on 2nd oct. First install was planned on 17/10 and then cancelled by Virgin. Virgin have cancelled 8-10 times since. It’s now 08/12! 52 days and counting

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia @NetflixUK You may as well not have a customer services team. I’ve spoken to one helpful person in the 53 days I’ve been chasing Virgin for my install.

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.

  • DIZZYDJC Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported from West End, England

    My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?

  • DIZZYDJC Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported from West End, England

    @virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia This is the second time the complaint has been raised as the first one was ignored. It’s literally a joke and very ironic that I need to complain about the complaints department.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • astenev Astenev (@astenev) reported

    @timfprice Virgin Media customer services

  • poyzer Darren Poyzer (@poyzer) reported

    @virginmedia when are you fixing the upload speed issue in Stockport please? This was reported this morning ...

  • ukManojLad Manoj Lad (@ukManojLad) reported

    @virginmedia Still #disappointed with this crappy company **** services and terrible customer services that really don't care

  • VickiiLansdowne Vick (@VickiiLansdowne) reported

    @virginmedia Still nothing ☹. Now customer services in closed so it will have to be tomorrow, not good when I need my phone for work tomorrow...can you check my details if I send them privately?

  • djfgiugno Jacqueline (@djfgiugno) reported

    @virginmedia It only took you 1.5 days to fix.

  • asparrow7172 Andy Sparrow (@asparrow7172) reported

    I asked one question of @virginmedia which was I want to know how much it would cost me just to have the tv services. I’ve been put thru chat and WhatsApp - nobody will give me a straight answer. Appalling customer service - just appalling. #simplequestion

  • carmlanz Chris Lanzara (@carmlanz) reported

    @virginmedia Trying 2 switch from Sky to VM for home bb, phone + TV, and keep old number. VM cancelled the port (WHY?!). After ages on phone, agents with different stories+saying last agent was wrong+no call backs, now the number has been lost?! How is that good service?! Really annoyed! :(

  • looloo25 kirsty louise dowell (@looloo25) reported

    @virginmedia a week has gone by and still can't access netflix on my TV without receiving an error code. Your customer services said it was logged and getting sorted....when!!?

  • ToneB75 Tony Bartlett (@ToneB75) reported

    @virginmedia Is there an email address I can contact and send pictures to, I have no desire to create an account just to lodge a complaint. Cheers.

  • JesslaFox Jessica Fox (@JesslaFox) reported

    @Jessica_Lea1 @TalkTalk @virginmedia Try BT! Not had any problems (yet)!