Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 01/24/2026 16:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton and Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomAndover Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomAndover Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • debzholmric debbie chapman (@debzholmric) reported from Southampton, England

    @virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved

  • HuntleyBenjamin Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • gazhere57 Gary Hynes (@gazhere57) reported from Totton and Eling, England

    I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.

  • alex_jrobertson Alex Robertson 🏳️‍🌈 (@alex_jrobertson) reported from Southampton, England

    @guill0dean @virginmedia @VirginAtlantic It's a shame cause they've been really good with my parents. Fantastic speeds, friendly staff on the phone, speedy response. They've got nothing but praise for VM! It's one of the reasons I joined them for mobile. Mad how varied their customer service can be 🤔

  • harrisondafydd Harrison🚴‍♂️ (@harrisondafydd) reported from Southampton, England

    @virginmedia Don't do it. So many hidden fees, shite customer's service & woeful WiFi connection

  • mrtbonesenior TboneSenior (@mrtbonesenior) reported from Southampton, England

    @virginmedia internet down again SO16 area???

  • RobDrew3 Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobDrew3) reported from Fair Oak, England

    @BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    Is anyone else having problems with @BBCiPlayer I tried to use vie my it kept saying this can only be viewed in the uk 🇬🇧 funny thing i am in Southampton Hampshire England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Uk 🇬🇧 I tried first vie @virginmedia tv go app then on @BBCiPlayer app still the same massage or is 1/2

  • _GSPhotography Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England

    Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!

  • cambo_72 Scott Campbell 🃏🧔🏻🤡🪂 (@cambo_72) reported from Southampton, England

    Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?

  • ricoclay Enrico Clay (@ricoclay) reported from Fair Oak, England

    @LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now

  • Jamie_Lee_C Jamie Coleman (@Jamie_Lee_C) reported from Southampton, England

    @tom_will_banks @PlacesLeisure I had a similar issue with Virgin Media. Cancelled my subscription and randomly 4 months later they started taking money from my account. I got a refund but I just though how sneaky..

  • jenniferlisaa jb (@jenniferlisaa) reported from Andover, England

    actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    ok, what's going on with @Channel4 and why is the signal going? either @virginmedia is playing up, or this is part of the @DerrenBrown experiment

  • LaurentBergmann Laurent Bergmann (@LaurentBergmann) reported from Totton and Eling, England

    What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    Good thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    £15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • garethbuchan1 Gareth Buchan (@garethbuchan1) reported

    @virginmedia I’ve tried to call your call centre 15 times over the past 3 days and every time it won’t even put me in a queue to speak to someone as apparently you are too busy? I need to update my contract but my online dashboard won’t allow me to do it, service is abysmal

  • Jennife64149811 Jennifer thompson (@Jennife64149811) reported

    @virginmedia Hi I need to cancel my account from 5/2/2021 How do I get it touch with you? It seems virtually impossible! Yes I have called the cancellation number- 0345 454 1111. It constantly says your busy! Such poor service

  • snazzyzazzi snazzyzazzi (@snazzyzazzi) reported

    @virginmedia If you follows the channels of your complaints procedure and no one bothers to get in touch how are you meant to resolve the problem / complaint your have ?

  • rakb1889 Bish (@rakb1889) reported

    @virginmedia can you send me address for chief exec complaint please?

  • everton_toffee1 James Ⓜ️ (@everton_toffee1) reported

    Got a letter off a Rachel Barrass customer service director at virginmedia saying contracts up in February an on the back the is 2 deals, 1 is basically what your paying now an one is a lot cheaper, an when you ring up they say can’t offer you the cheaper deal, @virginmedia ?

  • SharonJukes SBJ💙 (@SharonJukes) reported from Stoke-on-Trent, England

    Two days have now passed and they have heard nothing. They have no phone or internet and Dad is 80. Please can someone contact me and I will provide further details by DM. This is poor service for what you class as a vulnerable age group. I have tried to call you #virginmedia

  • JimSpurs90 James (@JimSpurs90) reported

    @virginmedia You cant even get through on the phone lines your service is totally useless

  • GillCreative Gill Creative (@GillCreative) reported

    @virginmedia Ahh, there we go – you hung up the line a second time. Being a customer of yours is an unpleasant experience at times.

  • pbrett7 philip brett (@pbrett7) reported

    @virginmedia why are you impossible to contact, your customer service is absolutely atrocious, I would like to speak to a human being ASAP, your state of the art customer service online is utter crap, just let me speak to someone !

  • NMackichan Neil MacKichan (@NMackichan) reported

    @virginmedia just spent 1hr 25 minutes on the phone trying to cancel my contract and then got cut off. Losing the will to live. How do I do this easily. There is nothing on your website???