Virgin Media Outage Report in Winchester, Hampshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Winchester, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 2 days ago |
|
|
Internet | 7 days ago |
|
|
Internet | 8 days ago |
|
|
Internet | 8 days ago |
|
|
TV | 10 days ago |
|
|
Internet | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
-
artist with scarf (@langdonpiggott) reported from Southampton, England@virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!
-
🏳️🌈 Gaz 🏴🏴🏴 (@woogar2010) reported from Southampton, England@spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.
-
Lisa Fricker (@LisaMFricker) reported from Southampton, England@virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩
-
Nigel Jones (@planetf1) reported from Southampton, England@virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently
-
sam1017 (@samzyflacko) reported from Southampton, England@virginmedia can you guys fix my WiFi it’s been down for like 20 hours man
-
Ade McKenzie (@AdeMcKenzie) reported from Southampton, England@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
-
Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
-
Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
-
Catherine🏳️🌈 (@catherinealysh) reported from Southampton, England@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
-
Lisa Fricker (@LisaMFricker) reported from Southampton, England@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
-
Darren Toms (@darrenthecoach) reported from Andover, England@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
-
Katharine Zoe Ruth (@Graelwyn) reported from Southampton, EnglandGreat time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
-
the Hird aka Andrew (@The_Hird) reported from Andover, EnglandSo can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
-
c (@conordonlan) reported from Southampton, Englandimagine your internet going down at 11pm on it, cba with virgin MEDIA
-
Catherine🏳️🌈 (@catherinealysh) reported from Southampton, England@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
-
Clare Old (@enkeli85) reported from Southampton, England@virginmedia Problem with Internet in SO15 again
-
Jez (@drewy__) reported from Whitchurch, England@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
-
mark wilson (@obcans) reported from Southampton, England@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
-
Pauline Richards (@PaulineR59) reported from Southampton, England@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
-
bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe Jones (@JoeJone22150871) reported@virginmedia I could probably do about 1 o’clock. Is there still a problem and why a web chat and not a phone call?
-
Toto Di Vita (@TotoDiVita) reported@ConstableChaos @virginmedia I even put a complaint in to @virginmedia they said they’d investigated & could find NO RECORD of the call or the promise to post a router… they’re now pestering me to send it back… I should probably refer them back to the email saying they never posted one or had a record 2/2
-
Sally Edwards (@SallyEdwards4) reported@virginmedia I’ve tried all of these, logged on via the website and the app and it gives me the same issue.
-
chris mcallister (@chrisbhoy13) reported@virginmedia The people I was speaking to on the phone have not got a idea how to deal with my problem and are not able to deal with the problem as they believe that the problem doesn’t exist. I was told that my deal would be the EXACT same but it ain’t. I’d like to speak on the phone.
-
Sally Edwards (@SallyEdwards4) reported@virginmedia We’re an existing customer. I’ve downloaded the app and cleared all caches but it just redirects me to the help support page
-
Toto Di Vita (@TotoDiVita) reported@ConstableChaos @virginmedia Its the same for everyone @virginmedia said they’d send me a router, next day delivery… I waited in 2 days, nothing … when I called they said “they never post routers”… a week later the router arrived, in the post… Their customer service are #Liars #Shambles #Pathetic 1/2
-
Sonia Hidalgo (@SooniaHm) reported@virginmedia I am quite sure this is the service you are used to provide, there are thousands of posts on the internet stating this problem. If I knew I would have never signed a contract with you.
-
Gary Wright (@gazadub) reported@virginmedia Just a thought , wasted time and money to send out a tech on your part, a week more of frustration on mine! Post out a Hub 4 or even 5, problem solved and money saved 🤔
-
Joe Capella (@worldofcapella) reported@virginmedia We had an engineer fix one issue with the phone line after a call but no info on how to fix this problem. Can we have some contact info please so we can resolve it. Even when we try to reset the account password (even though it is correct) it’s says the email address is wrong
-
Alison Arrundale (@rockchic666) reported@virginmedia They were useless! Refused to accept my name, email and sort code details. Said I needed an adaptor for my router but wouldn't send me one! Outstanding customer service and your prices are going up £15 a month too. Absolutely disgusting.