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Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, and Winchester.

CityProblem TypeReport Time
Southampton Internet 4 days ago
Southampton Internet 9 days ago
Southampton Internet 10 days ago
Southampton Internet 10 days ago
Southampton TV 12 days ago
Southampton Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • JessHambley
    J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    @virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    its all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis

  • Graelwyn
    Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    @BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.

  • conordonlan
    c (@conordonlan) reported from Southampton, England

    imagine your internet going down at 11pm on it, cba with virgin MEDIA

  • ddodgephotos
    DaveDodgePhotography (@ddodgephotos) reported from Totton and Eling, England

    @sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.

  • JessHambley
    J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh

  • JessHambley
    J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    @virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage

  • _euanito
    Josuke Higashikata (@_euanito) reported from Southampton, England

    @virginmedia wtf are you doing

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • enkeli85
    Clare Old (@enkeli85) reported from Southampton, England

    @virginmedia Problem with Internet in SO15 again

  • BurvillePaul
    Paul Burville (@BurvillePaul) reported from Southampton, England

    @virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!

  • jwfw
    John Watkins (@jwfw) reported from Andover, England

    @samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night

  • Graelwyn
    Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    @TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.

  • Graelwyn
    Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.

  • AdeMcKenzie
    Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO

  • kmadden96
    Kevin Madden (@kmadden96) reported from Southampton, England

    @virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gwarme1980
    Samuel Hetterley (@gwarme1980) reported

    @virginmedia It's extremely hot to touch and takes 30 mins to cool down when switched off! This is a potential fire hazard

  • iancamby
    ian campbell (@iancamby) reported

    @virginmedia I rang with an issue of internet dropping on Thurs. advised nothing showing will monitor for 24 hours. Rang back Friday, can see we have lost connectivity 47 times in last 7 days. Engineer booked Monday afternoon ( why the issues not showing on Thursday? ?) 4 hour wait for eng.

  • tdowling1987
    Tom Dowling (@tdowling1987) reported

    @virginmedia trying to sort an issue with you but keep getting passed around different departments can someone please take ownership and help me !!!!!!

  • CoopsNicki123
    nicki coops (@CoopsNicki123) reported

    @virginmedia Are you having a laugh,YOU OWE ME MONEY YET YOU HASSLE ME FOR YOUR REPS NOT COMING AS ARRANGED TO COLLECT YOUR EQUIPMENT OVER 10 TIMES!!! SUGGEST YOU RETHINK CUSTOMER SERVICES

  • NicoleVotruba
    Nicole Votruba (@NicoleVotruba) reported

    @virginmedia yes exactly, previous customer and moved. you have my contact details and I am free to speak on the phone if you call me.

  • ZakStokes
    Zak Stokes (@ZakStokes) reported

    @virginmedia is the service down in the hitchin area? Hub not working no connection on wired or wireless!

  • julianbp
    Julian Banner-Price (@julianbp) reported

    @vmbusiness Total outage. No internet or phone line. Your 4G constant connect is a joke and clearly does NOT WORK. How do I exit my contact early?

  • nuttyno
    𝙆𝙖𝙨𝙞𝙚 ♫ 🐾 (@nuttyno) reported

    @virginmedia yes. Raised the issue. Says engineer is aware. Outage if most of berkshire. second time in less than a month. I tried cancelling because i’m now out of contract. I got hung up on. it’s outrageous customer service.

  • CheCastro728
    Fidel Ernesto (@CheCastro728) reported

    @virginmedia can you tell me how I got billed £42.23 , for a 3 days connection ( which never worked, and couldn’t get anyone to sort) Your customer service is unhelpful - nearly 5 hrs spent on phone over 3 days !

  • aptanet
    Paul Tansom 🔶🇬🇧🇪🇺🇺🇦 (@aptanet) reported

    @virginmedia Not that I was aware of, but I couldn't check without decent mobile data. H or H+ was the best I could get all the way down the A3 from the M25 to Petersfield. Kept getting no service walking round Portsmouth a week back. You are ceasing mobile contracts soon so easier to move.