Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 01/31/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton and Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomAndover Internet
United KingdomSouthampton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • mjam1978 Morgan Jamison (@mjam1978) reported from Andover, England

    @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @virginmedia well get renegotiating. their app is awful.

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Southampton, England

    @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

  • Lou_LouFML LoUlOu (@Lou_LouFML) reported from Southampton, England

    Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

  • KpRoebuck Spider (@KpRoebuck) reported from Eastleigh, England

    @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡

  • SarahJaneDyke Sarah-Jane Felicity (@SarahJaneDyke) reported from Eastleigh, England

    @hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line

  • WebbTowers Trevor Webb (@WebbTowers) reported from Hedge End, England

    Hi Is there a problem in the SO30 area? @virginmedia

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

  • tom_smith6 Tom Smith (@tom_smith6) reported from Southampton, England

    @_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?

  • JoannecolesJo Jo (@JoannecolesJo) reported from Eastleigh, England

    Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s

  • Dav_Th0mas Dav Thomas (@Dav_Th0mas) reported from Southampton, England

    @ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling

  • jarod4400 clarabella (@jarod4400) reported from Southampton, England

    @virginmedia Funny how you don’t boast about your crap customer service.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

  • FunkyChipster F.A.Jess (@FunkyChipster) reported from Southampton, England

    @virginmedia I'd like some help here

  • colingrinnell colin grinnell (@colingrinnell) reported from Southampton, England

    @virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • billymazzer billymazzer (@billymazzer) reported

    @virginmedia wifi has gone down twice this morning

  • Annafly71686058 Anna flynn (@Annafly71686058) reported

    @virginmedia Why did yoy ask me to trxt then its innappropriate wh3n im telling ypu call staff are promising call backs that never happen, how can you turn me away???

  • jawaid_mr WRESTLING (@jawaid_mr) reported

    @virginmedia he said you need a virgin pod but my girlfriend said it’s expensive £5 month he said get it from azmon engineer was nice man but your virgin advisor lied they dont carry the pods he lie to me i have put a complaint in the engineer has put a complaint in as well he

  • WishVintage Rebecca B (@WishVintage) reported

    @AnnCleeves @virginmedia I’ve always been with BT so can’t compare but I stay with them because I’ve never had a problem.

  • gavdaddi Gavin Clark (@gavdaddi) reported

    @virginmedia Compensation scheme is a joke and the faults are always reported as fixed when they aren’t to avoid paying. I know communication is not one of Virgin Media’s strengths, especially with customers, but any reliable info on the problem and fix date would be appreciated #poorservice

  • jollypengifts Jolly Penguin (@jollypengifts) reported

    @virginmedia Rubbish! You work for virgin media, therefore you have access to contact other staff within virgin media. Pointing me to a discussion thread doesn't help me. I've explained the issue too many times now and sick of being ignored by emails, call and here

  • vpeanuts ⚫️Vic Formerly W💙 (@vpeanuts) reported

    @AnnCleeves @virginmedia They’re awful! We’re with them too. 🙄

  • LeeBurg31284235 Lee (@LeeBurg31284235) reported

    @virginmedia All in all from starting the chat to getting my issue resolved it took 2 hours out of my day!! Appalled is an understatement! The issue was that my bill had been increased by over 10% and I hadn’t received the notification letter so it came as some what of a shock to me!

  • 1201Sam Sam hutchings (@1201Sam) reported

    @SoulfulScotsman @virginmedia Totally agree. Completely random as it’s started working again but for the money paid by everyone it’s a problem that shouldn’t be happening

  • StoneGringo ****** Rolling Stone (@StoneGringo) reported

    @SoulfulScotsman @virginmedia @bt_uk Virgin is the service provider so it's their problem.