Virgin Media Outage Report in Winchester, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Total Blackout | |
| Andover |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
-
Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….
-
Ben Goodwin
(@bengood82788338) reported
from
Southampton, England
@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
-
chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
-
chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
-
Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
-
Cllr Sarah M Vaughan
(@sarahmvaughan) reported
from
Southampton, England
2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
-
chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
-
Saturday Night Beaver
(@GingeFTW) reported
from
Andover, England
Is anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day
-
Vivienne 💙🧡🌻
(@Vdweller) reported
from
Southampton, England
@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
-
James Featherstone
(@JFeathjav) reported
from
Southampton, England
@davenevin @virginmedia Luckily their customer service is excellent 🥴
-
SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
-
Ryan Stanikk 📸
(@reyewon) reported
from
Southampton, England
Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...
-
Michael bennett
(@mickeyboy71) reported
from
Andover, England
@virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.
-
Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
-
Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!
-
moja10s
(@moja10s) reported
from
Andover, England
@virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬
-
Sim Dendy
(@SimDendy) reported
from
Romsey, England
Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
-
HeresSaintGemma
(@HeresGemma) reported
from
Totton and Eling, England
@virginmedia need help regarding new landline not working?
-
Mark Cook
(@Macsaint99) reported
from
Southampton, England
@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
vaila-home
(@MadeVaila) reported
@virginmedia Unfortunately my father is unable to access without my support. What would you recommend? I work every day.
-
Allie #GodSaveTheKing
(@AntiLeftie) reported
@LindaAshman7 Well my milk is delivered in glass bottles! Clearly that's one thing that's never stopped although I'm pretty sure I remember it as a kid as well! I don't get TV rental services, surely that's the same as Sky and Virgin media now? Where you pay to watch
-
Emma Creasy
(@CreasyEmma) reported
@virginmedia Yes, I spoke to them and got the account transferred into my dads name. I want to know why he’s now getting 2 different bills with different account numbers on in his name. I’m disgusted at this service at an upsetting time
-
Dave Parkes 🇺🇦
(@DaveParkes2) reported
@virginmedia Hi, I have been having broadband issues for some weeks now and finally was able to speak to a help desk person yesterday, they advised the fault would be fixed by 9am today, however I am still having severe reliability issues, my postcode is SG18 0NH, thanks
-
Andy Lofthouse
(@ajl1974) reported
@virginmedia Yes I've tried this and tried using both Firefox and Chrome, both are having the same issue. My last attempt was with Chrome at 09:55 today and have received the **** reference again. Has this been raised with your IT technical team to investigate?
-
Theresa Berry
(@theresa_berry) reported
@virginmedia Hi @virginmedia, I’ve had no response at all. This is now ridiculous as it’s an emergency button!
-
Emma Creasy
(@CreasyEmma) reported
@virginmedia Yes that would be great thank you as I need this issue resolved as my dad is upset and stressed about it
-
Alfred the Unicorniest
(@corniest2016) reported
@virginmedia @darrenhoskins As I thought, it’s not like a utility company asking for a new address so they can send the customer a final bill. You’re only asking because you want to try to sell @darrenhoskins further services, which he's clearly intent on declining after the way you’ve behaved.
-
MandyMoo
(@AmandaJane100) reported
@virginmedia , I can not access my virgin media app, it's asking for email address, when I enter email address it does not recognise it. I am trying to access my account to find out why my virgin mobile is not receiving calls. Is there an issue with virgin media at the moment 🤔
-
Billy
(@Billycrid) reported
@virginmedia Been checking the status every 10 mins and still no issues listed, yet my broadband is unresponsive. Have restarted the hub 3 teams and still nothing.