Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 01/18/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton and Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomAndover Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomAndover Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Southampton, England

    @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

  • JoannecolesJo Jo (@JoannecolesJo) reported from Eastleigh, England

    Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s

  • Dav_Th0mas Dav Thomas (@Dav_Th0mas) reported from Southampton, England

    @ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

  • FunkyChipster F.A.Jess (@FunkyChipster) reported from Southampton, England

    @virginmedia I'd like some help here

  • KpRoebuck Spider (@KpRoebuck) reported from Eastleigh, England

    @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • SarahJaneDyke Sarah-Jane Felicity (@SarahJaneDyke) reported from Eastleigh, England

    @hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time

  • Shazer1980 Ms S (@Shazer1980) reported from Southampton, England

    @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

  • mjam1978 Morgan Jamison (@mjam1978) reported from Andover, England

    @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @virginmedia well get renegotiating. their app is awful.

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡

  • jarod4400 clarabella (@jarod4400) reported from Southampton, England

    @virginmedia Funny how you don’t boast about your crap customer service.

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

  • tom_smith6 Tom Smith (@tom_smith6) reported from Southampton, England

    @_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PxrvOtb Pxrv.otb (@PxrvOtb) reported

    @virginmedia It's back online now. If it goes down again I'll raise a support call

  • ViaTowerBridge 𝐹𝒾𝓍𝒾𝑒 𝒞𝓎𝒸𝓁𝒾𝓈𝓉 🚴‍♂️+🌉 (@ViaTowerBridge) reported

    Wohoo my Phone Line is back on after @virginmedia services going down for most of the day yesterday.

  • PxrvOtb Pxrv.otb (@PxrvOtb) reported

    @virginmedia whats going on with your Internet service in UB8? Having intermittent issues since last night and it's a real pain! Service check there's no problem in my area but there clearly is if it keeps dropping out every few minutes

  • PxrvOtb Pxrv.otb (@PxrvOtb) reported

    @virginmedia Still having issues. Hub is flashing red phone symbol and broadband speed has dropped to a quarter of what I should be getting

  • iannoythemisses Views my Own (@iannoythemisses) reported

    @virginmedia This system is horrendous. I'd just block your emails but I'd be the bad guy.

  • wiII_1111111 will (@wiII_1111111) reported

    @benbenbenbenyes @virginmedia These ***** sit at home every day like its a lockdown doing nothing! 8 hours for a ******* small fix

  • MSROPER10 S (@MSROPER10) reported

    @ViaTowerBridge @virginmedia Did they say what the problem was?

  • ScottSullivan55 Scott Sullivan (@ScottSullivan55) reported

    @virginmedia been waiting since the 24th of August 2021 for my wifi installation? How can it possible take this long. What a joke of a company. Can someone actually sort this instead of just putting me through your useless customer support as I have done for the last 8 months

  • DavidVaughan5 LOVE LFC, HATE FSG (@DavidVaughan5) reported

    @virginmedia Following conversation with your team I was told that the reason why I have an O2 mobile account is to make my account cheaper per month. Seems odd but that is what I have been told by the help team.

  • old149741308 markhopkins (@old149741308) reported

    @virginmedia Must see moment ??I'm not sure that would be because your tv,broadband and phone service stops working week on week. I've tried to report this I've tried contacting virgin but it would appear that it's easier to contact my grandmother and she's dead for 36years .......