Virgin Media Outage Report in Winchester, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, Eastleigh and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@SaintHarls @JonStone101 @riesatori @virginmedia Depends. It'***** and miss. A few months ago I had an issue with my broadband, and that was fixed within 10mins.
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Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
Hey @virginmedia how smart if you to name the Friday @ufc @btsportufc preview show the SAME as the event, meaning I woke up this morning to no event recording. The box thought that was it. I’m beyond pissed off. It’s the only thing I have your service for.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz
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Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@BFingers36 @Mb3008 @ptdffll @virginmedia Same issue here in Portswood
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Tim Underwood
(@TimTheSurgeon) reported
from
Winchester, England
Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
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very edward
(@eddavie88786879) reported
from
Andover, England
@virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********
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Dinky Princess
(@dinkyprincessa) reported
from
Southampton, England
@virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.
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Zeno Oxford
(@a1zeno) reported
from
Romsey, England
@virginmedia The customer service team’s response time is appalling, we’ve been trying to report this issue for months and never get an answer. It’s made our decision for us when it comes to renewing!!!
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Dan Conway
(@DIZZYDJC) reported
from
West End, England
Absolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company
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Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@virginmedia That doesn't help. The internet is working fine. It's the TV
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Guy Maxwell
(@guymaxwell) reported
from
Southampton, England
@virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@virginmedia Nothing on the service status page. Doesn't show the issue
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Грэм Рикман
(@rikki32) reported
from
West End, England
@virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!
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Alok Sharma
(@draloksharma74) reported
from
Southampton, England
@virginmedia help no broadband and been holding for 14 minutes
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia is there a issue with virgin media as cant get access on the app
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Arturo Avalos Torres
(@aavalostorres) reported
Please don’t make the same@mistake I made, don’t take @virginmedia . Their customer service team is wayyyyyy to rude and the way they do things are so arcaded
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Chris Wilson
(@cmwilson81) reported
@virginmedia how do I contact you to report a fault with my broadband? Your phone service doesn’t work and it won’t let me run diagnostics on the website and crashed when I booked an appointment
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Gabriel Ledgerd
(@g_ledgerd) reported
@virginmedia 1 month ago I decide to cancel my broadband with you. I'm offered an 18 month contract to stay & now I receive a letter saying price is going up. How can you do this on a new contract, if I wanted to leave you expect me to pay. two hours on online messenger and no reply
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Jord
(@J8rde) reported
from
Dudley, England
Hi @virginmedia still trying to cancel, nearly 4 days in now. No answer at 150 been In a 'live chat' since 930am nothing doing there. I wish to cancel, now. Failing that my direct debits will be stopped as of tomorrow.
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jack stearman
(@jackstearman) reported
@virginmedia Sorry I misinterpreted then when he said 'your last bill will be £91' I must have missed where he said under his breath 'estimated' Oh and as for 2 mnths payments you took from me while I was advised not to cancel while you checked - when I wasn't using your service?
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Roger Cohen
(@rogcohen) reported
@virginmedia I cancelled the engineer - didn’t want to risk it. Naturally the broadband went down again today. Currently out for 90 min. At one stage the service checker page said there was a problem in the area, but not now. Same for the phone num it was suggested I ring in an earlier tweet.
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Jordan Nicholls
(@JordanNicholls) reported
@virginmedia So I’m afraid I’ve just been grown off the chat by the WiFi not working. I’m genuinely not trying to be annoying but I just want the WiFi to work
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LdnNik
(@LdnNik) reported
@virginmedia any idea when your customer service team will answer their calls? In the past 3 days I have been trying to connect to an operator. Waiting approximately 3 hours and still no response. I understand Covid has forced ur offices to close but this service is unacceptable!
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Grace
(@Gggrrrace) reported
@virginmedia my home internet this week has been appalling, super slow and cutting out regularly. As a teacher trying to deliver live lessons on teams this is not ideal. Any ideas what's wrong?
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Burkan
(@TheOriginalRevz) reported
@virginmedia Why reply to me the next day? Ruined Sunday. After 8 hours of being down it came back eventually. Not good enough.