Virgin Media outages and service status in Winchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Winchester, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (56%)
- Total Blackout (22%)
- Wi-fi (22%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Winchester, England
The most recent Virgin Media outage reports came from the following cities: Andover, and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Andover
|
Internet | 7 days ago |
|
Andover
|
Wi-fi | 9 days ago |
|
Southampton
|
Total Blackout | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??
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Paul Grundy (@BrainTumourSurg) reported from Winchester, EnglandThanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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LoUlOu (@Lou_LouFML) reported from Southampton, EnglandCheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual
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Simon Newby (@simonnewby) reported from Southampton, England@virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.
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Pauline Richards (@PaulineR59) reported from Southampton, England@LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty
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Spider (@KpRoebuck) reported from Eastleigh, England@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
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Tom Smith (@tom_smith6) reported from Southampton, England@_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.
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chris (@crumblechris) reported from Winchester, England@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia You’re not helping. You’re asking the same questions you ask every day. Yes, complaint raised. No, Virgin have given no reason why they keep cancelling. Next you’ll tell me you can’t do anything to help, which is exactly what your customer services say
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia @NetflixUK You may as well not have a customer services team. I’ve spoken to one helpful person in the 53 days I’ve been chasing Virgin for my install.
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. But seeing it on service page though.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia This is the second time the complaint has been raised as the first one was ignored. It’s literally a joke and very ironic that I need to complain about the complaints department.
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Saturday Night Beaver (@GingeFTW) reported from Andover, EnglandIs anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Come on! This is as lazy as your customer service. Of course I have service.
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mark wilson (@obcans) reported from Southampton, England@virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Skinny John (@JLTFC) reportedRed button still not working,how about a discount on TNT sports to make up for it. @virginmedia
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sue (@suziepea619) reported@virginmedia when are you going to get your act together and get your red button working again? Over a week now and no joy still a daft message experiencing an issue with set top box. Working on a fix. How long is a fix?
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Alan Roberts (@AlanRob68902430) reported@TheAFC0522 @virginmedia Its grounds to terminate the contract folks you can save lots of money bining these leaches off
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A.Brown (@_DundeePerfect_) reported@virginmedia Read things accurately I never said that I do. I would not be mad enough to think I can run a Game and Stream a Picture in 4K using wifi... I don't use wifi in the house at all, TVs and PC are wired, only my Mobile connects to wifi but only to save Data when at Home.
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(tez7n2) (@MickeyDN7) reported@virginmedia @TheAFC0522 Here's the thing ! We don't want to use a ******* website or an app ! We have a thing called a TV !!!!! Get the ****** sorted or give back the money you're taking from people's bank accounts for a **** service !
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Paul R Jackson (@PaulJack662016) reported@APTSArchive @virginmedia Awful to hear - these big companies are terrible at customer relations. Hope the move goes better then dealing with Virgin Media.
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Rob Heneghan (@robheneghan) reported@virginmedia @CliveR39 How is this even close to being an acceptable response @virginmedia. Mine doesn’t work either. And watching sky sports doesn’t help when what I want to watch is on the red button. 🤠🤠🤠🤠
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Julie Backstreet (@BSBJULIE78) reported@virginmedia Awful timing for a software update of @SkySports All over the weekend 🙄 Hope there is going to be some reduction in my bill?
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⭐️LittleOne⭐️ (@missinflower) reported@virginmedia Worst customer service I’ve ever experienced! Been waiting a month for broadband! Awful!
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Cakes6G | Art on Objkt (@Cakes6G) reported@MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?