Virgin Media outages and service status in Winchester, England

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Hampshire, and Andover.

City	Problem Type	Report Time
Southampton	Internet	9 hours ago
Southampton	TV	1 day ago
Southampton	Internet	3 days ago
Southampton	Wi-fi	3 days ago
Southampton	TV	4 days ago
Southampton	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

• 
  Duckocide Games (@Duckocide) reported 45 seconds ago from Andover, England

  @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

• 
  Sarah-Jane Finch (@formula1girl) reported 1 minute ago from Eastleigh, England

  @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

• 
  Paul Grundy (@BrainTumourSurg) reported 1 minute ago from Winchester, England

  Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

• 
  Pauline Richards (@PaulineR59) reported 7 minutes ago from Southampton, England

  @LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty

• 
  Sarah-Jane Finch (@formula1girl) reported 13 minutes ago from Southampton, England

  @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

• 
  Ryan Stanikk 📸 (@reyewon) reported 15 minutes ago from Southampton, England

  Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

• 
  Dmitri Old (@DmitriusOld) reported 15 minutes ago from Over Wallop, England

  I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

• 
  Michael bennett (@mickeyboy71) reported 17 minutes ago from Andover, England

  @virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.

• 
  Sarah-Jane Finch (@formula1girl) reported 18 minutes ago from Eastleigh, England

  @virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.

• 
  Sarah-Jane Finch (@formula1girl) reported 19 minutes ago from Eastleigh, England

  @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

• 
  Duckocide Games (@Duckocide) reported 24 minutes ago from Andover, England

  @virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 27 minutes ago from Romsey, England

  @virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?

• 
  Dav Thomas (@Dav_Th0mas) reported 33 minutes ago from Southampton, England

  @ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...

• 
  Duckocide Games (@Duckocide) reported 36 minutes ago from Andover, England

  @thedarkfenix @virginmedia I hope so. I really rely on the service now.

• 
  David Wright (@Mr_PaintPots) reported 45 minutes ago from Southampton, England

  @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

• 
  Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported 49 minutes ago from Andover, England

  @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 50 minutes ago from Southampton, England

  @virginmedia well get renegotiating. their app is awful.

• 
  Sarah McGinty (@sarah_mcginty) reported 50 minutes ago from Andover, England

  @virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!

• 
  Duckocide Games (@Duckocide) reported 54 minutes ago from Andover, England

  @virginmedia So I'm told after speaking to you. But seeing it on service page though.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 59 minutes ago from Southampton, England

  @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Réva (@AvaniEbony666) reported 5 minutes ago

  @virginmedia WHAT HAS HAPPENED TO YOUR BLOODY COMPANY POLICIES AND VALUES?? Or doesn't that Schmitt system no longer concern you that your performances are going down ever so quickly and IM READY to leave WITHOUT PAYING any EXIT FEE

• 
  Jane (@janethebuell) reported 7 minutes ago

  @PeteUK7 @virginmedia Same problem with @skytv. Told them mum had died & wanted account closed. They said "we cannot close the account, we need to talk to the account holder". I repeated she died. I gave up, sent the equipment back & ignored the flurry of demanding emails. Very distressing.

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 10 minutes ago

  @virginmedia I don't want private communication with you - I don't want you to try to appease me as an individual but actually go and look into your systems, see how this can happen and deal with bereavements professionally. Look at the feedback. People are enraged by this kind of thing and it's entirely solvable at your end. Get somebody senior at VM involved. If you fix the system - you ensure my mum doesn't get more emails from you. But when you say 'to ensure everything is correct' - it clearly isn't.

• 
  Brian N (@BrianNicholso16) reported 10 minutes ago

  @markenello @virginmedia Been through the frustrations too Mark. Almost made my blood boil, cut off several times while on long calls and took ages to manage to leave. Had issues afterwards too. Moved to EE and really happy and a UK call centre with very helpful folk. Fifty pounds a month less too!

• 
  the_beeb_23 (@thebeeb_23) reported 12 minutes ago

  @virginmedia Oh, I can think you should rest easy in bed knowing that this will never happen. I on the other hand have to spend every moment of every day telling people about what a bunch of front b0ttoms your organisation is and how 5hitty sticks should be deployed to keep away from you

• 
  zoe (@mrsdefleppard_) reported 13 minutes ago

  @PeteUK7 @virginmedia I rang an insurance company cos I put in a claim for a cancelled holiday asked them if they needed my dads death certificate their reply was has he died erm wtf. Some companies have no tact at all 🤬

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 15 minutes ago

  @ProfChocCaXe @virginmedia And you can't see that you have no self-awareness and that you're rude and seek to be hurtful. It pities me that you have no standards which is demonstrated by your interactions here and how totally unbecoming they are.

• 
  Bill Y (@BillY18201250) reported 15 minutes ago

  @PeteUK7 @virginmedia #Vodafone did this to me with my dad's estate. 2months left on a 24month. Gimme the money and kit back. Then had the cheek to try and upsell the package during the call. I lost it on that one. Think its time #ofcom cracked down on bereavement account closure tactics.

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 16 minutes ago

  With @virginmedia still being down for many people (2 weeks now), how many customers are they about to lose to @EE or @skytv ?

• 
  GB Food Finder (@britfoodfinder) reported 16 minutes ago

  @FastCarr_72 @virginmedia Same issue