Virgin Media outages and service status in Winchester, England

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Andover.

City	Problem Type	Report Time
Southampton	Internet	2 days ago
Southampton	Internet	5 days ago
Southampton	Internet	5 days ago
Southampton	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

• 
  Sarah-Jane Finch (@formula1girl) reported 1 minute ago from Eastleigh, England

  @sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 2 minutes ago from Ampfield, England

  @virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.

• 
  mark wilson (@obcans) reported 5 minutes ago from Southampton, England

  @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

• 
  colin grinnell (@colingrinnell) reported 5 minutes ago from Southampton, England

  @virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work

• 
  chris (@crumblechris) reported 6 minutes ago from Winchester, England

  @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

• 
  Ryan Stanikk 📸 (@reyewon) reported 10 minutes ago from Southampton, England

  Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

• 
  Clare Old (@enkeli85) reported 10 minutes ago from Southampton, England

  Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 16 minutes ago from Ampfield, England

  @virginmedia I raised a complaint previously, and then found out a week later that the complaint hadn’t been processed. I had to raise it again. It seems something deep-rooted is wrong with virgins customer service systems.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 16 minutes ago from Ampfield, England

  @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

• 
  clarabella (@jarod4400) reported 17 minutes ago from Southampton, England

  @virginmedia Funny how you don’t boast about your crap customer service.

• 
  Craig (@Danzy92) reported 22 minutes ago from Southampton, England

  @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….

• 
  Sarah McGinty (@sarah_mcginty) reported 23 minutes ago from Andover, England

  @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 27 minutes ago from Southampton, England

  At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

• 
  lee Radcliffe (@leeradcliffe73) reported 27 minutes ago from Southampton, England

  @virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 28 minutes ago from Ampfield, England

  @virginmedia This is the second time the complaint has been raised as the first one was ignored. It’s literally a joke and very ironic that I need to complain about the complaints department.

• 
  SM (@southnorthener) reported 33 minutes ago from Southampton, England

  @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 39 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Liz Havlin (@Celticchorus) reported 51 minutes ago from Southampton, England

  @virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 54 minutes ago from Southampton, England

  Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 56 minutes ago from Ampfield, England

  @virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oscar (@OsCraven) reported 5 minutes ago

  @virginmedia can you improve your customer app experience? Your app is broken and your *** clearly aren't using it to see how broken it is. 1. App refreshes when swapping apps to get your requested information disconnecting Comms with a human with no ability to return 2. Unable to lodge a complaint within app 3. 2 plus hour waiting times on phone 4. Showing incorrect information about my contract (says it's ended, but it definitely hasn't) I've been without WiFi for 3 days and once again I'm stuck having to reach out on twitter to be heard.

• 
  Adam Spooner (@aspoone2) reported 6 minutes ago

  @virginmedia what an awful service New customer and already regretting it Virgin cancelled previous service 3 days in, 2 visits and 3rd booked but still no broadband What a shambles

• 
  TheWho87 (@TheWho87) reported 8 minutes ago

  @virginmedia Why? The fact that the internet was working with a VPN meant it wasn't an issue on my end, it was an issue on your end, plus it's working now, so you seem to have fixed the issue already.

• 
  Nick S. (nickncs) (@nickncs_cP) reported 11 minutes ago

  @virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.

• 
  Michelle Wright (@EDsetMefree) reported 15 minutes ago

  @virginmedia been with you ever since you were ntlworld, you recently changed my phone to digital with back up emergency phone, the engineer didn’t take my disability into account, has put my phone where I can’t even get to it, impossible to get through to you as you cut the call before connecting, your now not giving me the service I am paying for and in breach of contract, so I am going to cancel my direct debit for all services including tv

• 
  Richard Bignell (@NothingLane) reported 16 minutes ago

  @trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.

• 
  Dr Brian O'Connor (@boconnorchest) reported 24 minutes ago

  @Rugby_Scoop @virginmedia I can understand ungracious losers, but being ungracious winners is bizarre. I was beginning to like NZ rugby; now we are back to the one-eyed arrogance of the spear-tackle era. Colin Meads & Ken Catchpole incident will forever be a stain on Kiwi rugby. SA v NZ, who to support?

• 
  Shifty (@Shifty_) reported 24 minutes ago

  @DeviateDefiant @MoneySupermkt Welcome to Virgin Media, in this house was the same been with them since NTL days and still had better deals for new customers over there loyal paying customers so we switched to Sky. i have to say from my experience had 0 issues.

• 
  Rachel (@NitonCalling) reported 27 minutes ago

  @virginmedia Is there an issue with your email servers? I’m getting the odd few emails but know I’ve not received others and not showing on webmail either

• 
  🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported 28 minutes ago

  @virginmedia - But you can do this in the app. Download app. Login. Accept renewal offer. - Am told new contract has been sent to an email address I removed from my account ~1 year ago. - Return to "my Account" in app. Still says my account is due for renewal