Virgin Media outages and service status in Winchester, England

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Andover.

City	Problem Type	Report Time
Southampton	Wi-fi	15 hours ago
Southampton	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

• 
  Ben Goodwin (@bengood82788338) reported 9 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  Paul Burville (@BurvillePaul) reported 9 minutes ago from Southampton, England

  @virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 16 minutes ago from Romsey, England

  @virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 17 minutes ago from Ampfield, England

  @virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 22 minutes ago from Romsey, England

  @virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 23 minutes ago from Romsey, England

  @virginmedia You’re not helping. You’re asking the same questions you ask every day. Yes, complaint raised. No, Virgin have given no reason why they keep cancelling. Next you’ll tell me you can’t do anything to help, which is exactly what your customer services say

• 
  chris (@crumblechris) reported 24 minutes ago from Winchester, England

  @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

• 
  Sarah McGinty (@sarah_mcginty) reported 24 minutes ago from Andover, England

  @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 29 minutes ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  colin grinnell (@colingrinnell) reported 32 minutes ago from Southampton, England

  @virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work

• 
  Mark Cook (@Macsaint99) reported 34 minutes ago from Southampton, England

  @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

• 
  HeresSaintGemma (@HeresGemma) reported 36 minutes ago from Totton and Eling, England

  @virginmedia need help regarding new landline not working?

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 39 minutes ago from Southampton, England

  Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis

• 
  Craig (@Danzy92) reported 39 minutes ago from Southampton, England

  @virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 40 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Liz Havlin (@Celticchorus) reported 42 minutes ago from Southampton, England

  @virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 42 minutes ago from Romsey, England

  @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 43 minutes ago from Ampfield, England

  @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 43 minutes ago from Southampton, England

  I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

• 
  Sarah McGinty (@sarah_mcginty) reported 52 minutes ago from Andover, England

  @virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jobert Evans (@JobertEvans11) reported 5 minutes ago

  @virginmedia your customer service is terrible, how hard is it to have a English speaking representative who actually understands the kings English

• 
  Luke Hayes (@Lukeytoons) reported 7 minutes ago

  Why can't you cancel a contract with @virginmedia like you can a subscription service. I.e you select you want to cancel and from the contract end date you lose service. Keep being told i need to phone 30 days before #cancel #contract

• 
  John Mercer (@Merse2506) reported 7 minutes ago

  @virginmedia Hi I have been a VM customer for many years and have complained about my box s8nce you switched to a WiFi version. I get "buffering" and channel failed messages constantly. This happens and a low bandwidth message appears with tbe graphic even when the channel is still working.

• 
  StyledByFheefs (@FHEEFS) reported 10 minutes ago

  Virgin media is down and it legit feels like Nepa Can’t even watch tv

• 
  Sean Pearson (@soapyrct) reported 15 minutes ago

  @virginmedia @DjmarkieT Why do you always ask people to DM you? You will just say there is nothing you can do so call the call centre. Also why is your service so bad? You are genuinely the worst company I have ever dealt with!

• 
  Lord Kieran J Ball (@kbally23) reported 21 minutes ago

  @virginmedia is there an issue with priority tickets for Joan jett it just wont load for buying in Leeds #o2priority

• 
  Aidan Costello (@aidan_codtello) reported 24 minutes ago

  @entrustTMF @virginmedia Needless to say neither of us have ever seen the £50. I had terrible broadband from them for many years and don't know why I was foolish enough to go back.

• 
  Therese (@Tesz) reported 24 minutes ago

  @virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service

• 
  Eufeion / Axel Gear ⭐️ (Official) (@Eufeion) reported 30 minutes ago

  @virginmedia My Internet went out last night & the status page said it was out in my area. I got an update text this morning saying the issue had been logged and then right after that it had been fixed, however the status page still says it’s down and I have no Internet

• 
  DT (@DanTaylor86) reported 31 minutes ago

  @virginmedia I've been a customer for 10 years but the customer service I've received today is extremely worrying. Everyone has been polite and tried to help, but still my package is all wrong. This needs rectifying immediately or your major competitor will be gaining new custom