Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Winchester come from postal codes SO22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 11/21/2025 08:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomAndover TV
United KingdomAndover TV
United KingdomSouthampton Internet
United KingdomAndover Internet
United KingdomWinchester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday

  • crumblechris chris (@crumblechris) reported from Winchester, England

    @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!

  • reyewon Ryan Stanikk 📸 (@reyewon) reported from Southampton, England

    Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia Bang! Gone again. Nothing on service status :-(

  • JFeathjav James Featherstone (@JFeathjav) reported from Southampton, England

    @davenevin @virginmedia Luckily their customer service is excellent 🥴

  • Macsaint99 Mark Cook (@Macsaint99) reported from Southampton, England

    @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ace007Mac Lo (@Ace007Mac) reported

    @MartinSLewis Is there anywhere I could get advice about problems with broadband services? I'm with Virgin media & barely stay connected long enough to complain. When I did their response offered no solution other than troubleshoot. Tried calling all numbers, emailing & still getting nowhere

  • olibob1 JoJo pixie (@olibob1) reported

    @virginmedia ASAP would of been in October we are a week away from December ???? And how can i get it resolved if your company keeps lying to me and making my complaint disappear off my account

  • eduk2 ▶️ eduk2 📢 (@eduk2) reported

    @virginmedia I'm sorry but your customer service for complaints it is also a disaster. It is as if nobody read what I write to you and they repeat the same thing over and over again. I think I am talking to a bot for complaints as well.

  • dougkessler Doug Kessler (@dougkessler) reported

    Logging into Twitter on my desktop just to say @virginmedia is the WORST broadband provider on planet Earth. And the support is infuriating. How do these guys stay in business?

  • olibob1 JoJo pixie (@olibob1) reported

    @virginmedia Oh i have seen your code of practice it doesn't cover your lies or obligation to me. Greedy company, why don't you sort my complaint as it seems to keep disappearing from my account?

  • StarWarsFootba1 LFC watchalong 💎 (@StarWarsFootba1) reported

    @virginmedia Green light is flashing, total reboot done twice (powered down completely) same issue

  • MuslimFoodies Explore Halal (@MuslimFoodies) reported

    @virginmedia your password rest process is ****. Why send my password to an email i cant access?? Why is virgin even a mailbox?

  • RMSounds Andrew Incoming (@RMSounds) reported

    @virginmedia It's not been resolved, I have been trying since before the 13th to resolve this issue and was told it would be sorted by 9am yesterday. I should only have one active main email account which is listed in your ticket the apps are saying I'm using a sub account.

  • DK1_DK1 DK (@DK1_DK1) reported

    @virginmedia The service really is a joke. I log a complaint, it asks for my contact preference and I put phone. I then get a text this morning telling me that I have to ring your normal number and sit on hold for who knows how long to discuss options of resolving me complaint. Ludicrous!

  • Jiskilouise Jiski (@Jiskilouise) reported

    @virginmedia my internet isn’t working and I can’t check the status in my area because your website isn’t working. Can you help?