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Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, and Winchester.

CityProblem TypeReport Time
Southampton Internet 5 days ago
Southampton Internet 5 days ago
Southampton Internet 6 days ago
Southampton TV 7 days ago
Southampton Internet 14 days ago
Southampton TV 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • _euanito
    🏆🏆🏆🏆🏆🏆 (@_euanito) reported from Southampton, England

    Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔

  • ie_guitars
    Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

  • SupaScouse53
    Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.

  • ie_guitars
    Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia - hi, my broadband is down again in Anna Valley, Andover. Please advise if there is a known issue that is being worked on. Thanks.

  • SCHchauffeur
    Southampton Chauffeur (@SCHchauffeur) reported from Southampton, England

    @virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!

  • LisaMFricker
    Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.

  • SupaScouse53
    Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul

  • Celticchorus
    Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.

  • catherinealysh
    Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.

  • AlGalpin
    Al Galpin ➡️ #SuperPod2020 (@AlGalpin) reported from Southampton, England

    Never a good sign when the @virginmedia service status page on their website is broken 😾

  • bertrum
    Neil B (@bertrum) reported from Totton and Eling, England

    @TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.

  • kaz123s
    Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

  • SolentNHSTrust
    Solent NHS Trust (@SolentNHSTrust) reported from Southampton, England

    We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC

  • ie_guitars
    Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia your broadband service is a disgrace.

  • LisaMFricker
    Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund

  • LisaMFricker
    Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately

  • missokeme
    Hannah (@missokeme) reported from Romsey, England

    @virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.

  • Weaver_Diva
    Claire (@Weaver_Diva) reported from Southampton, England

    @AdamDrewy85 Mines down too. We’re with @virginmedia

  • enkeli85
    Clare Old (@enkeli85) reported from Southampton, England

    @sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣

  • 76chappers
    Milton Chapman (@76chappers) reported from Southampton, England

    @virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hpsaucy515
    Helen Peers (was Partridge) (@Hpsaucy515) reported

    @O2 I’m actually with @virginmedia mobile but since they joined with you our data service is rubbish.. we used to use data more than WiFi as that was how good it was.. but not anymore x

  • SerSchnuupi
    Schnuupi (@SerSchnuupi) reported

    @virginmedia my Internet is down. My hub is telling me to visit the virgin media app but the app is not working and I cannot access any of my account information.

  • SteveEdis
    Steven Edis (@SteveEdis) reported

    Oh no @virginmedia yet again I have no internet and you're letting me down. For the umpteenth time this year. People, don't sign up to @virginmedia the reliability of the service is truly awful

  • jwaterworth
    John Waterworth (@jwaterworth) reported

    @virginmedia Our remote is broken. I’ve been trying to order a new one since last week, but your website just shows a “something’s broken, come back later” page. Can you help?

  • PaulHos93404413
    Paul Hoskins (@PaulHos93404413) reported

    @virginmedia 7th March which is now far too late. No other response from any media (email, phone, website). @virginmedia if this is how new customers are treated…..?? I don’t want to be a customer of such poor service.

  • Juleseypoo
    Juleseypoo (@Juleseypoo) reported

    @virginmedia My landline doesn't seem to be working & I'm not prepared to call on my mobile & pay the charges. I think you contacting me is the least you could do after such poor service! You should also be talking to the agent!!

  • ManikhamSharon
    Margy (@ManikhamSharon) reported

    @virginmedia There is text and email but right now I want to speak to a human not a text or an email! Another part of virgin that is missing for customers. I would of been completely understanding if there was issues on Friday due to weather not today!

  • Rosieleth32
    Rosie Lethbridge (@Rosieleth32) reported

    .@virginmedia any chance you'll ever show up and setup our broadband? Date been pushed back 3 times now and we're working from home. Each customer service rep states different things and no engineer in sight...

  • ManikhamSharon
    Margy (@ManikhamSharon) reported

    I don't understand why customers cannot be sent an email or text when there will be issues with @virginmedia services We are paying for a service and have chosen to use Virgin as loyal customers we deserve better! How about Virgin updates it's systems for for issues like that?

  • LucyKHumphrey
    Lucy Humphrey (@LucyKHumphrey) reported

    Just had a call from a scammer saying that are calling from @virginmedia, apparently they know my router is playing up and internet service is inconsistent. Can’t imagine why they would think that!