Virgin Media Outage Report in Winchester, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Winchester come from postal codes SO22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 06: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Romsey, Winchester and Andover.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| TV | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.
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Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
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Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
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Alan Tracey
(@DukeOfBelmsford) reported
from
Totton and Eling, England
@virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.
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Zeno Oxford
(@a1zeno) reported
from
Romsey, England
@virginmedia The customer service team’s response time is appalling, we’ve been trying to report this issue for months and never get an answer. It’s made our decision for us when it comes to renewing!!!
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Jez McKean 🇪🇺
(@jezmck) reported
from
Eastleigh, England
@virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.
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Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
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Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia £44.50 for internet that has been down multiple times within a week.
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Грэм Рикман
(@rikki32) reported
from
West End, England
@virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
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Sonya McLean
(@Sonnmclean) reported
from
Eastleigh, England
@virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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D T
(@danseantom) reported
@no1_hotspur @LanceAntony @virginmedia Can't beat virigin for speed to the router. After that, if you have WiFi speed issues, buy yourself a decent router and put the virgin hub in modem mode. You're right, it's trash hardware unfortunately.
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Richard Hayes
(@PurpleHayesUK) reported
@virginmedia All checks as listed on line. Ps your website is a bit broken distorted picture goes to no picture advice. Wired connection from TiVo box to hub. The signal is of course being delivered via a dedicated coax cable, this is live TV, not a streaming service.
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VirginMediaSucks
(@SucksVirgin) reported
@virginmedia Told that it is because I have 21 devices connected to the network. A reboot reduce this to 14. 0 improvements in connection speed. Complaint are closed by your team because he has offered his help and I am talking rubbish.
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Mark Mc
(@macker73) reported
@virginmedia Honestly. No. I don’t want a forum, I want a solution, from a human being, actually talking to me.
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Dobbin ✌
(@dobbinaj) reported
@virginmedia Well down to you now to provide the goods, Been let down for too long . 😳
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VirginMediaSucks
(@SucksVirgin) reported
@virginmedia Wired connection. Being told by your team that the router need some 'rest' because it is going through a 'difficult time'. When I dispute this ridiculous claim, I am told I am talking rubbish. What a great support team you have. Really opened my eyes. @Ofcom
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ReeCeeY
(@Reeceeybtw) reported
@virginmedia yeah abit ebarrassing even when i call all i get is. "it must be something to do with your computer. like its not. parents have been on virginmedia for 20 years and never had a problem.
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Emily-jaye collins.
(@EmzeeJaye) reported
@virginmedia I have had a voicemail from the virgin media team about my complaint - but on my mobile which I get no signal on and I specifically asked for a call on my landline. Can this be rectified?
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Leo
(@Leo89826702) reported
@virginmedia At what point are you going to advise mobile customers that you have changed from EE network to Vodafone. My migration is tonight after I called customer service and they told me. Now I have been instructed to change all my network details on the APN etc.
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Claire Ellis
(@claire_e91) reported
@virginmedia Hi, I don't think I was given any credits but the equipment was activated on the 26th Feb if that helps. Do I need to call the help centre to find out?