Virgin Media Outage Report in Winchester, Hampshire, England
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The latest reports from users having issues in Winchester come from postal codes SO22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
@davenevin @virginmedia Luckily their customer service is excellent 🥴
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!
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Michael bennett
(@mickeyboy71) reported
from
Andover, England
@virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.
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Cllr Sarah M Vaughan
(@sarahmvaughan) reported
from
Southampton, England
2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
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Mark Cook
(@Macsaint99) reported
from
Southampton, England
@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!
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Ryan Stanikk 📸
(@reyewon) reported
from
Southampton, England
Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...
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Sim Dendy
(@SimDendy) reported
from
Romsey, England
Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia Bang! Gone again. Nothing on service status :-(
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shorty
(@ClassicSoulDJ) reported
@virginmedia @VirginMediaNews having major issues in WD24 with service up and down for the last three - no internet
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Ping Kin
(@Captainsossige) reported
@virginmedia HIm, thought i'd upgraded to M200 the other day, but can't see any confirmation email. Help please?
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Helen Langan
(@helen_langan) reported
@virginmedia I need to change the voicemail on a landline to either extend the number of rings significantly before being activated or cancelling service completely.
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THE PHIL SWALES SHOW
(@PhilipCSwales) reported
@virginmedia I've just texted to cancel broadband and a CHATBOT has told me I need to use WhatsApp to do it. I dont use WhatsApp and dont intend to start, so what now? It's too late to write as we move house this saturday and my anxiety stops me from using the phone. Fix this.
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Zoe Davidson
(@zoe_davidson_nz) reported
@virginmedia so I raised a complaint, was told it was resolved and has been closed. Rang again and the agent who did this suddenly has no memory of doing so. So I still am within my ‘minimum window’ which actually ended on 02/06 according to my contract. (2/2)
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Virgin Media Business
(@vmbusiness) reported
@Jackiemulls @virginmedia Hi, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800
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Scott Burrows
(@Goose15_) reported
@virginmedia Spoke to someone who provided an existing ticket update (P011250563). IT should deal with it in a max of 5 days, the issue was not solved and the last time they did anything was 2 weeks ago! That's disgusting service! A new ticket raised today (P011285929) get IT to sort it!
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Sam
(@SKSWH) reported
@virginmedia I did not agree to the deal I received. After 10 hours on WhatsApp, I’m not convinced that I now have a deal I have been fully informed of - awaiting contract. Not valued as an existing customer
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Zoe Davidson
(@zoe_davidson_nz) reported
@virginmedia once again incredibly disappointed in your service. I moved house and my contract got restarted so now I need to cancel my services and will incur penalties. I was not informed my contract was restarted by this unilateral change. (1/2)
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Barry McGuigan
(@BarryMcGuigan11) reported
@virginmedia can you help? I cannot access my app, nor my account. Message that I have not confirmed my account via email but the email never arrives no matter how many times I ask to resend it. Not in junk mail. Parental controls now on without my doing