Virgin Media Outage Report in Winchester, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Total Blackout | |
| Andover |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@virginmedia I have i and keep speaking to someone in india who doesnt even know what the hell he is talking about am telling him my internet is down he asking to upgrade to a diffrent package definately switching providers on Monday
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lunamoon77
(@2c03a90fd00242f) reported
from
Southampton, England
I do not recommend Virgin media internet providers. They worst providers and don't care about their customers. Only care about making money.
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Paul Johnson
(@Johnson_1488) reported
from
Southampton, England
@virginmedia my V6 has really loud static noise and on screen issue.
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Jamie English
(@jamieenglishsfc) reported
from
Southampton, England
@mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia has to be the worst WiFi I’ve ever had
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James Franklin
(@James_F_UK) reported
from
Southampton, England
@virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia There so many providers these days with all this problems with virgin its just not worth it your better of switching @SkyUK u will be gettin a call from me on monday 👍🏽👍🏽
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@MixBilsborrow @virginmedia My internet has been down since thursday 7am apparently it be fixed by mon 29th thats 4 days with no services this is just out of order definately switching providers on monday
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag
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Jamie English
(@jamieenglishsfc) reported
from
Winchester, England
@virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....
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lunamoon77
(@2c03a90fd00242f) reported
from
Southampton, England
I had two months of internet problems with virgin media now. A absolute joke.
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!
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Ethan Samuel Fox
(@ETHAN2410) reported
from
Southampton, England
@virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.
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Law
(@lawrie774) reported
from
Southampton, England
@virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!
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Chelsea🌹✨
(@ChelseaCoakley) reported
from
Southampton, England
@virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄
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Pgdelr🇯🇪❌
(@Pgdelr1) reported
from
Eastleigh, England
@DarrenPlymouth Some idiot knocked on door for virgin media. Didn't like my language.
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Jez McKean 🇪🇺
(@jezmck) reported
from
Eastleigh, England
@virginmedia Tried to call, got bored waiting. BTW, the way the IVR intro is worded made me think I'd called a Virgin Mobile service number.
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Chelsea🌹✨
(@ChelseaCoakley) reported
from
Southampton, England
@virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!
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Gareth
(@Thestrokeguy) reported
from
Southampton, England
@virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.
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John Watkins
(@jwfw) reported
from
Andover, England
@jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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moo
(@moo_rella) reported
@virginmedia @andyg2683 Appealing customer service as always. Well known for it and make no attempt to improve. Just want your money
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Goutam
(@Goutam54206511) reported
@virginmedia Virgin is pathetic, their call centre is pathetic and didn’t show duty of care to resolve internet issue for over 2 years..tried to reach out in Twitter still no resolution. You deserve 0 star for your service providing and customer service. Should avoid using virgin at any cost
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Paul marson
(@djPaul_Walsall) reported
@virginmedia how do I start a compensation claim for no service?? I should of had an upgrade to gig1 on the 26th November and after multiple visits by the same incompetent engineer I am still waiting
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Emile Coetzer
(@EmileCoetzer) reported
@virginmedia I was trying to resolve a query on my Bill which is now ok. Contact options: Phone-1hr wait Webchat-didn't work Email-I get a 404 error Only other option-complaint (28 days turnover) 1200 fulltime callcentre staff is not enough to serve 5mil+ customers... Can you sort this out?
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TwinsD
(@twinbabbas) reported
@virginmedia The worst WIFi provider, I have ever had, worse than sky, or NOW TV...do not switch they are crap, worst WiFi, worst signal, terrible customer service
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russell hancox
(@russ_98) reported
Oh my god, @virginmedia wifi connection is so ****, honestly the worst brand going
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Stuart Peters
(@peters63) reported
@virginmedia OMG! Twice I have been on hold for 45+ mins, and twice now once I have got through to someone, I have asked for help and been hung up on?
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Goutam
(@Goutam54206511) reported
@virginmedia Today another disaster day with internet...unstable connection..keep getting DC during virtual meeting..I texted to your mobile number. Show duty of care..stop beating around bush.. stop take payment. Payments are made for service, why take 100% payment for disappointing service
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Mr Peter Vernon
(@MrPeterVernon2) reported
@virginmedia and then they just hope you give up and just put up with the issue!
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Chris Buckland
(@anewchris1) reported
@virginmedia lovely GDPR breach from yourselves. Transferred my account when I moved out to a remaining tenant yet you still keep emailing me their bills, arrears notices and receipts! How incompetent are you? Logged a complaint only to be fobbed off you couldn’t verify me!