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Virgin Media

Virgin Media outages and service status in Winchester, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Winchester, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 12, 12:46 PM GMT+1.
  • 36% Internet (36%)
  • 36% Wi-fi (36%)
  • 27% TV (27%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Hampshire, and Andover.

CityProblem TypeReport Time
Southampton Internet 5 days ago
Southampton Internet 8 days ago

Nearby cities with recent reports

Southampton

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • JFeathjav
    James Featherstone (@JFeathjav) reported from Southampton, England

    @davenevin @virginmedia Luckily their customer service is excellent 🥴

  • WebbTowers
    Trevor Webb (@WebbTowers) reported from Hedge End, England

    Hi Is there a problem in the SO30 area? @virginmedia

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis

  • Duckocide
    Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.

  • crumblechris
    chris (@crumblechris) reported from Winchester, England

    @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

  • edinnature
    Stephen groom (@edinnature) reported from Southampton, England

    @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

  • simonnewby
    Simon Newby (@simonnewby) reported from Southampton, England

    @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

  • HeresGemma
    HeresSaintGemma (@HeresGemma) reported from Totton and Eling, England

    @virginmedia need help regarding new landline not working?

  • crumblechris
    chris (@crumblechris) reported from Winchester, England

    @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

  • mickeyboy71
    Michael bennett (@mickeyboy71) reported from Andover, England

    @virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

  • GingeFTW
    Saturday Night Beaver (@GingeFTW) reported from Andover, England

    Is anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day

  • SimDendy
    Sim Dendy (@SimDendy) reported from Romsey, England

    Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?

  • Duckocide
    Duckocide Games (@Duckocide) reported from Andover, England

    @thedarkfenix @virginmedia I hope so. I really rely on the service now.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia I raised a complaint previously, and then found out a week later that the complaint hadn’t been processed. I had to raise it again. It seems something deep-rooted is wrong with virgins customer service systems.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @virginmedia well get renegotiating. their app is awful.

  • bengood82788338
    Ben Goodwin (@bengood82788338) reported from Southampton, England

    @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

  • FunkyChipster
    F.A.Jess (@FunkyChipster) reported from Southampton, England

    @virginmedia I'd like some help here

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andreac14064810
    andrea crosby (@andreac14064810) reported

    @virginmedia And yet two days later the email I was promised has not arrived I’m not surprised it’s your usual poor service take money from customers but very little help

  • andreac14064810
    andrea crosby (@andreac14064810) reported

    @virginmedia I was on chat for a hr trying to resolve another issue for say a hr cut of twice no email confirmation of my issue sent to me , rude team member I literally am sick of it

  • atcdecorating20
    AlanCarey (@atcdecorating20) reported

    Just paid again through @dazn and working fine so it’s a @virginmedia issue

  • HitmenHustlers
    HitmenAndHustlers (@HitmenHustlers) reported

    @virginmedia please can you contact me? I keep getting passed around by the automated phone line, every single day, my WiFi will go down, only for a minute or 2, but it is a MAJOR inconvenience when im working from home, and lose connection to clients.

  • Laitty
    Graeson Laitt (@Laitty) reported

    @virginmedia Thanks for the reply. The issue is that I have already followed the guidance in that article and have created filters and blocked senders in both Outlook and Virgin Media Webmail. The emails from the same domains continue to arrive despite those measures.

  • ZDangermouse
    Zoe Is Dangermouse (@ZDangermouse) reported

    @virginmedia pathetic service and customer service is non existent… bye 👋

  • DiBrander
    🏃‍♀️ 💯 Di Brander 💯 🏋️‍♀️ (@DiBrander) reported

    Disaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.

  • y_alibhai
    Yasmin alibhai-brown (@y_alibhai) reported

    Calling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.

  • soapyrct
    Sean Pearson (@soapyrct) reported

    @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.

  • pixiepoppett
    Louise Ford (@pixiepoppett) reported

    @virginmedia my broadband and tv are down. Can u tell me why?