Virgin Media Outage Report in Winchester, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
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Josuke Higashikata
(@_euanito) reported
from
Southampton, England
@virginmedia wtf are you doing
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DaveDodgePhotography
(@ddodgephotos) reported
from
Totton and Eling, England
@sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.
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Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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Kevin Madden
(@kmadden96) reported
from
Southampton, England
@virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chao Zheng
(@golden86) reported
@virginmedia I have spent 3hours on the phone today to your various teams to give my 30 days notice of cancellation. Always end up with let me transfer you and the phone disconnects. Is this VM service?
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sky.skaiste
(@PokemonSkaiste) reported
@virginmedia they just hang up on me again
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𝓮𝓵𝓲𝔃𝓮𝓱 🐻✨
(@lizziexkhan) reported
virgin media deffo gonna be sole reason i fail uni
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【𝐅𝐢𝐟𝐢 𝐓𝐚𝐞】
(@Fifitae_log) reported
@virginmedia @sachabrady Calling you guys doesn’t work, the call always get cancelled. How can a big company have a terrible customer service? Sickening
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Jing jing
(@jingjingforest) reported
@virginmedia I’ve now had 4 visits from your engineers and they either can’t do the work or are incapable of following instructions. Can you help ?
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matthew brunt
(@matt_brunt79) reported
@virginmedia why can't I change my package online? Seems like your website has a fault that never allows you to do anything that would affect how much money you get as a business
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lizzy
(@elight01) reported
@virginmedia please would you be able to estimate the average on hold wait time on your customer support phone line? just trying to cancel my contract which can only be done over the phone
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Gunk Faloozal
(@drlamb23) reported
@virginmedia hi I’m having intermittent connection issues…current diagnosis shows there’s an issue and to check back in 23 hours, but this has happened 3 or4 times this last week and it’s sorted by the next day…1/?
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Jacqueline Hayden
(@Jacquel34382777) reported
@virginmedia We know the issues. We reported issues. A neighbour with same issues fixed 11 days ago. Virgin Media have not defeated us despite 15 days with no internet, missing UEFA email we still got tickets for the game at huge cost to us. #lutzschuler #virginmedia
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Kayleigh
(@KayleighG) reported
@virginmedia Hi, upgraded to sky sports HD via an offer link I got through email. Did this 4 days ago but still not upgraded. Are you able to help? Thanks