Virgin Media Outage Report in Winchester, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Total Blackout | |
| Andover |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
-
David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.
-
Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia WORST BROADBAND COMPANY I HAVE EVER BEEN WITH NO BROADBAND IN THE LAST 2WEEKS WAS TOLD IT WILL BE BACK TODAY FOR 18:00 STILL NO ******* INTERNET 😡😡😡😡😡😡
-
Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia There so many providers these days with all this problems with virgin its just not worth it your better of switching @SkyUK u will be gettin a call from me on monday 👍🏽👍🏽
-
Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working
-
Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
-
Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call
-
Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia No broadband for the last 2weeks apparently there engineers are working hard to fix the problem . Lets all leave @virginmedia
-
Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
-
Ethan Samuel Fox
(@ETHAN2410) reported
from
Southampton, England
@virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.
-
Alan Tracey
(@DukeOfBelmsford) reported
from
Totton and Eling, England
@virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
-
Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
-
Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh
-
Sonya McLean
(@Sonnmclean) reported
from
Eastleigh, England
@virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!
-
Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@MixBilsborrow @virginmedia My internet has been down since thursday 7am apparently it be fixed by mon 29th thats 4 days with no services this is just out of order definately switching providers on monday
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡
-
Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@richardbranson @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
-
Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!
-
Jez McKean 🇪🇺
(@jezmck) reported
from
Eastleigh, England
@virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
David
(@_AlbertoGranado) reported
@BrendanAloysius @virginmedia The term of the contract. Noticed that my contact due to end on 1st May is now saying April 2022. Spent a day arguing with 2 incompetent customer support agents and their manager. Have now been in contact with @OmbudServices
-
Nicola Cookson
(@nicola_cookson) reported
@virginmedia Actually on looking again it says that there are no broadband issues and the issues are with the tv signal. Help
-
Daef
(@DjDave888) reported
@virginmedia I've had a replacement hub, in-house wiring/connections replaced, and they adjusted signal at the cabinet each time. Unfortunately it's only gotten worse as time goes on :( Cheers for the reply
-
lee 🧜🏼♀️
(@w0tm8_) reported
anyone else’s virgin media wifi acting up? everything is being sooo slow for me today
-
RunHammer11
(@Hammer11Run) reported
@virginmedia My WiFi has gone this whole morning again, and 4g dats nearly all used & I can’t work. Take it virgin have snares issues again & they are sorry once again for today too? Still no contact re complaint or refunds, good isn’t it
-
ABISHAI PAUL
(@paul_abishai) reported
@virginmedia @bruceybrews @youbroadband is literally stealing my stipend money for the internet and not providing service. It's been a month since I gave my shifting documents.
-
simon james🍊
(@sithespur) reported
@mitchec1 @SkyUK @virginmedia Well I have to say I've had no problems with my Wi Fi.
-
💥RG_kInGzZ 💥
(@KingzzR3tro) reported
@mitchec1 @SkyUK @virginmedia Virgin media worse ******* Internet company, you will never have a good connection it wont work proper ever. Customer service ****. Imagine paying for 500meg and it never works online for cod or apex.
-
Nicola Cookson
(@nicola_cookson) reported
@virginmedia I’m trying to work at home and my internet is not working. I’m in the NE12 area. Is there an issue? It suddenly stopped working at 12:30
-
Alan Finn
(@alanfinn1) reported
@mitchec1 @SkyUK @virginmedia You sure that was a good idea??? I’m thinking of going the other way. Wifi dropouts everyday without fail!