Virgin Media outages and service status in Winchester, England

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Andover.

City	Problem Type	Report Time
Southampton	TV	13 hours ago
Andover	Internet	16 hours ago
Andover	TV	16 hours ago
Southampton	TV	17 hours ago
Southampton	TV	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

• 
  F.A.Jess (@FunkyChipster) reported 4 minutes ago from Southampton, England

  @virginmedia I'd like some help here

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 7 minutes ago from Ampfield, England

  @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

• 
  Sarah McGinty (@sarah_mcginty) reported 7 minutes ago from Andover, England

  @virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!

• 
  Ben Huntley (@HuntleyBenjamin) reported 15 minutes ago from Andover, England

  Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 17 minutes ago from Ampfield, England

  @virginmedia I raised a complaint previously, and then found out a week later that the complaint hadn’t been processed. I had to raise it again. It seems something deep-rooted is wrong with virgins customer service systems.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 20 minutes ago from Romsey, England

  @virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens

• 
  Sim Dendy (@SimDendy) reported 20 minutes ago from Romsey, England

  Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 26 minutes ago from Southampton, England

  You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

• 
  mark wilson (@obcans) reported 27 minutes ago from Southampton, England

  @virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line

• 
  Sarah-Jane Finch (@formula1girl) reported 29 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 30 minutes ago from Romsey, England

  @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 34 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 40 minutes ago from Romsey, England

  @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 41 minutes ago from Romsey, England

  @virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?

• 
  Sarah McGinty (@sarah_mcginty) reported 50 minutes ago from Andover, England

  @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 52 minutes ago from Ampfield, England

  @virginmedia Look back through my previous tweets. After 3 months of cancellations from Virgin, lies and let downs - I’ve had to cancel the agreement completely

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 52 minutes ago from Ampfield, England

  @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

• 
  moja10s (@moja10s) reported 53 minutes ago from Andover, England

  @virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬

• 
  Alec Clapperton (@Alec2306) reported 59 minutes ago from Andover, England

  @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

• 
  Dmitri Old (@DmitriusOld) reported 59 minutes ago from Over Wallop, England

  I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mec337 (@mec337) reported 11 minutes ago

  @virginmedia I can tell you the problem is with the head end. No great surprise there

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 11 minutes ago from Brundall, England

  @virginmedia once again, virgin media stream let's me down, all channels frozen for last 20 mins except BBC ones.. Have had nothing but hassle with this,considering I was expecting the recordable version.. Total BS..

• 
  Dee H (@Dee_Har1762) reported 13 minutes ago

  @virginmedia ITV still not working

• 
  Norbertsteelez (@norbertsteelez) reported 19 minutes ago

  @virginmedia No TV channels all day. Just pixelated pictures. Tried the the website and it cannot check the service for my area. Pretty poor and amateur. And all we will get is a meaningless apology. What would happen if I held back my payments for a period of time and then apologising?

• 
  Dean (@DSB4454) reported 20 minutes ago

  @virginmedia My Tv service is still down Pe7 area. Every week we have issues with distorted and pixellated channels. What the hell is wrong with you people. No apology ever given. The service is a disgrace.Been with you for 12+ years. Contract up in July and then you can go to hell

• 
  MOT ALAW (@VespaPX12570) reported 22 minutes ago

  @virginmedia This is still not working? Its been nearly 12 hours since it went off?

• 
  Alex (@Ahead18251112) reported 23 minutes ago

  @repeatall @virginmedia @K_simple_k Upgrading? Major outage?

• 
  Julie Backstreet (@BSBJULIE78) reported 25 minutes ago

  @virginmedia Trouble in the PO1 area, too. Lots of distorted channels and unable to change channels x

• 
  Neil (@NeilOMahoney3) reported 25 minutes ago

  @AW4Eva123456 @virginmedia yeah I have the same problem with ITV

• 
  Kashmira Irani (@haircut52) reported 26 minutes ago

  @virginmedia your customer service is atrocious. Tried to get an engineer visit as not getting barely any channels. On the phone now for 30 minutes This problem has happened before . Only an engineer can fix this. HELP