Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

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The latest reports from users having issues in Winchester come from postal codes SO22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 12/11/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Andover, Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomSouthampton Internet
United KingdomAndover Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomAndover TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡

  • langdonpiggott artist with scarf (@langdonpiggott) reported from Southampton, England

    @virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!

  • The_Hird the Hird aka Andrew (@The_Hird) reported from Andover, England

    So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩

  • conordonlan c (@conordonlan) reported from Southampton, England

    imagine your internet going down at 11pm on it, cba with virgin MEDIA

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    @virginmedia Problem with Internet in SO15 again

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh

  • planetf1 Nigel Jones (@planetf1) reported from Southampton, England

    @virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently

  • woogar2010 🏳️‍🌈 Gaz 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣 (@woogar2010) reported from Southampton, England

    @spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.

  • darrenthecoach Darren Toms (@darrenthecoach) reported from Andover, England

    @virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬

  • samzyflacko sam1017 (@samzyflacko) reported from Southampton, England

    @virginmedia can you guys fix my WiFi it’s been down for like 20 hours man

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish

  • Resqred Resq (@Resqred) reported from Southampton, England

    @virginmedia any update on what's happening with the outage in Southampton

  • kaz123s Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

  • drewy__ Jez (@drewy__) reported from Whitchurch, England

    @virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SquidGaming Lydia (@SquidGaming) reported

    So a @virginmedia technician came round on Monday and said there was a problem and that someone on the network team would come to fix it on Tuesday. No one arrived and internet is still awful. On the phone for 30 mins now and they're saying "there's nothing we can do"

  • DonnaGardiner Donna G (@DonnaGardiner) reported

    @virginmedia SW it’s not your fault but it’s not good enough. Your feed tells a story of poor service, lack of ownership and very little product improvement.

  • sashachat sasha chattu (@sashachat) reported

    @virginmedia my broadband is awful and we are using mobile data most of the time. I’m trying to contact you but can’t even connect even live chat isn’t working. Please assist 🙏🏽

  • whoisernie Ernie Piper (@whoisernie) reported

    @virginmedia please just answer the phone or answer our livechat -- we've waiting on the livechat an hour and the system has hung up on us three times now. Hosting a biiig workshop next week and we need more reliable service than the spotty freezy zoom chats we had this week

  • paulmaisey Paul Maisey (@paulmaisey) reported

    Are @virginmedia the worst company for customer service? Tried 5 of their published phone numbers and none connect. Sat on their messaging service for over an hour with no response Very tempting to simply cancel!

  • amcyoung Just another Andy (@amcyoung) reported

    @virginmedia Your option to change packages online has never worked & you just send annual letters saying the cost is going up by £3.50 (or whatever). The only option that gives is to cancel the contract. You’ve got a business built in customer inertia

  • amcyoung Just another Andy (@amcyoung) reported

    @virginmedia My point is that it shouldn’t be. You should automatically give all customers your best price. Random increases for no improvement in service that you then reverse when customers threaten to leave are a waste of our time & your time & money. It’s a terrible way to run a business

  • Ace_Lucky Emma Ashley-King (@Ace_Lucky) reported

    @virginmedia have the worst customer services I’ve ever come across. Good luck to anyone who wants to talk to someone/get any form of response. We finally got a response to our complaint, it addressed only 1 complaint point & the resolution wasn’t valid to that point... 🙃

  • stevejderrick Steve Derrick (@stevejderrick) reported

    @virginmedia internet and WiFi have been dropping out all day.. Is there a problem ? #stayconnected

  • Ryall579 Ryall (@Ryall579) reported

    @virginmedia Any device that is on wifi can only connect to wifi... as it has no ethernet port... devices that are connect via the cable are fine. Like I said the issue with with the Wifi element of the router. I cannot user a cable to my work laptop as this does not have a port. (part1/2)