Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 12/29/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomAndover Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomAndover Internet
United KingdomSouthampton Internet

Community Discussion

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul

  • SolentNHSTrust Solent NHS Trust (@SolentNHSTrust) reported from Southampton, England

    We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC

  • kaz123s Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks

  • Weaver_Diva Claire (@Weaver_Diva) reported from Southampton, England

    @AdamDrewy85 Mines down too. We’re with @virginmedia

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately

  • 76chappers Milton Chapman (@76chappers) reported from Southampton, England

    @virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia your broadband service is a disgrace.

  • langdonpiggott artist with scarf (@langdonpiggott) reported from Southampton, England

    @virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!

  • woogar2010 🏳️‍🌈 Gaz 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣 (@woogar2010) reported from Southampton, England

    @spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.

  • Resqred Resq (@Resqred) reported from Southampton, England

    @virginmedia any update on what's happening with the outage in Southampton

  • bertrum Neil B (@bertrum) reported from Totton and Eling, England

    @TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund

  • SCHchauffeur Southampton Chauffeur (@SCHchauffeur) reported from Southampton, England

    @virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!

  • planetf1 Nigel Jones (@planetf1) reported from Southampton, England

    @virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently

  • ie_guitars Ian Easton (@ie_guitars) reported from Upper Clatford, England

    @virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.

  • _euanito 🏆🏆🏆🏆🏆🏆 (@_euanito) reported from Southampton, England

    Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔

  • missokeme Hannah (@missokeme) reported from Romsey, England

    @virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    @sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • eastersfst Your friend EasterSFST, Buddy! (@eastersfst) reported

    @virginmedia Then I rang customer retentions this morning, who told me I'm receiving a discount I was never told about when I did upgrade. then told me it's £200+ to leave

  • midgespaws helen gilligan (@midgespaws) reported

    @virginmedia I have rung many times and and spent 3 hours last week sorting it all out and retentions assured me all was sorted. Clearly not. Billing were no help I rang them yesterday. I was also told I won’t be charged installation fee for broadband as nothing needs installing

  • pell77 Darren Pell (@pell77) reported

    @virginmedia total disgrace and it’s more and more apparent why we’re moving away from your joke of a company! You terminate our indent and phone earlier than agreed and have still not reconnected almost four days later!

  • itskirstib Kirsti Bobbett (@itskirstib) reported

    @virginmedia I spoke to someone but all they could advise was that it was booked for Monday and no info on any changes. Really unhappy with multiple issues before the service is up and running. Also noticed better deal from other provider which includes additional services at cheaper price

  • eastersfst Your friend EasterSFST, Buddy! (@eastersfst) reported

    @virginmedia Then I was passed to customer retentions who left me on ready from 1700-until they closed at 2000 or 2100. Then this morning your whatsapp put me in a pres 1 but thats not a recognised input loop

  • DixitNorma NORMA DIXIT (@DixitNorma) reported

    @virginmedia yet again my WiFi has gone off, with no explanation. Impossible to get hold of customer service. More swindling- happy to take your money but not provide a service. Avoid them.

  • BlackVirtue Black Virtue (@BlackVirtue) reported

    @virginmedia Not booked yet, finally got through to someone properly on your lines and awaiting a call back to get someone who can actually fox the problem

  • ZiziSulkin Zizi 💙🇺🇦 (@ZiziSulkin) reported

    @virginmedia is it your policy to cold call customers, tell them you are offering discount for loyal service, then refuse to provide details until the customer provides 'security information' ? Sounds like a scam, and call ended when i refused to provide my info to cold caller...

  • OcdPencil OcdPencil (@OcdPencil) reported

    @virginmedia I continue to have issues. Nothing has been solved. I put a complaint days ago and all I got it’s an useless email, I’ve called the number on the email and it is also useless, couldn’t even talk to a person. I had this problem for a month at least, tho I only reported it recently

  • mariecummins21 marie (@mariecummins21) reported

    @virginmedia Any news if you will be sending me the link for a live chat like you said? Or am I being let down like the manager which was meant to call me back?