Virgin Media outages and service status in Winchester, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Winchester, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 8, 4:01 PM GMT+1.
- Internet (43%)
- Wi-fi (29%)
- Total Blackout (14%)
- TV (14%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Winchester, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Total Blackout | 21 hours ago |
|
Southampton
|
TV | 2 days ago |
|
Southampton
|
Internet | 3 days ago |
|
Southampton
|
Wi-fi | 8 days ago |
|
Southampton
|
Internet | 12 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice
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SM (@southnorthener) reported from Southampton, England@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.
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Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandSo there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. But seeing it on service page though.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Look back through my previous tweets. After 3 months of cancellations from Virgin, lies and let downs - I’ve had to cancel the agreement completely
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James Featherstone (@JFeathjav) reported from Southampton, England@davenevin @virginmedia Luckily their customer service is excellent 🥴
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Ms S (@Shazer1980) reported from Southampton, England@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
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Matthew King (@MatthewKing35) reported from Southampton, England@derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst
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Liz Havlin (@Celticchorus) reported from Southampton, England@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
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chris (@crumblechris) reported from Winchester, England@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.
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chris (@crumblechris) reported from Winchester, England@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Furniss (@SteveFurni7742) reported@virginmedia Having spent 90 minutes awaiting a call at 8am without any response this morning & viewing your very poor chat bot service, i have to say your customer service is now the poorest ever from an existing customer of over 30 years. I will try again on sunday to resolve my issue
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Samina Masood (@Samina_masood3) reported@virginmedia This is the number that we have been calling since 02/5/26 which is a call centre in Pune India. And they are telling me that even with complete loss of service a technician can’t fix it until 12/05/26 we regret moving to Virgin Media!
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billy winter (@billywi56359173) reported@virginmedia too busy money grabbing working through bots instead of getting real people to support your customers with actual help, fed up of trying to explain to a robot what’s going on
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mec337 (@mec337) reported@virginmedia without doubt the worse customer service in the history of customer service.
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BaaBaa (@mumherts) reported@virginmedia what is going on with your customer support? Tried online Bot twice and got bounced out. Been on hold with telephone for 40 mins!!!!! Can someone answer the phone 😡 #virginmedia
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Edward.Dunford (@EdwardDunford) reportedTwo scam calls and still ok hold after an hour this morning. Great service @virginmedia
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Its Murphy (@murphyireland83) reported@virginmedia yo… why does everyone who works for you just lie their faces off? 2 days no internet engineer said someone would be out to pull a line within the hour.. 4 hours later no show, call customer service and the promised me a call back by 6pm. another lie, now sat on hold
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John Cameron (@bhoyjohn1888) reportedDear Lord. Virgin media. Crap. No one answers the phone.
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CombatPug (@9f46435cb75347b) reported@virginmedia My partner has been trying to contact your company via telephone for near 11hrs! Been on hold for over 3hrs at a time! Awful service we are experiencing contact me/us It is very important!
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Martin Murphy (@m32925132) reported@virginmedia I have emailed about my account asking for tv to be taken of for my internet usage to be changed no email no call and you take 200 from my account today shame on you horrible company shane on you!!!