Virgin Media Outage Report in Winchester, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Southampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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artist with scarf
(@langdonpiggott) reported
from
Southampton, England
@virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia
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sam1017
(@samzyflacko) reported
from
Southampton, England
@virginmedia can you guys fix my WiFi it’s been down for like 20 hours man
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
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Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lee marshall
(@marslee73) reported
@virginmedia There isn’t one and never has been, have a read of your community pages and they will tell you the same. There was no need to cancel it as I never requested that,….
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TCalpin
(@TCalpin1) reported
@Bog_ow @YenzehC Its more the stability of the line and there backhaul network. Virgin media are generally poor at this but if you don't have another option its better than standard FTTC that you are on now. I would not rely on standard broadband checkers either, try searching on other smaller
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Lou De Loop 🃏
(@loop_deloop) reported
@virginmedia I understand lines are busy, but I waited three hours on the phoneline with no response before being cut off. I tried to form a complaint via web chat and was directed to Customer Relations but just had me waiting for another two hours to get nothing. i feel hopeless
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Lorna Ellis
(@lornaxellis) reported
@Teacherglitter @virginmedia How do you get someone to take ownership of a problem. #Passedfrompillartopost
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MDavis
(@MDavis70851961) reported
@Teacherglitter @virginmedia Hi I had the same problem a few years back and moved to plusnet much cheaper and no issues
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Lou De Loop 🃏
(@loop_deloop) reported
@virginmedia I understand lines are busy, but I waited three hours on the phoneline with no response before being cut off. I tried to form a complaint via web chat and was directed to Customer Relations but just had me waiting for another two hours to get nothing. i feel hopeless
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Iesha
(@eshybaby) reported
@virginmedia are you able to provide any update as to why the Internet has been dipping in and out for weeks in se26. I'm unable to use the app to report this issue as it has to be connected to the wifi
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Mrs G 🍃
(@Polly_Gall) reported
@Teacherglitter @virginmedia I’m having trouble with @virginmedia too. Apparently their ‘systems’ were down today. That doesn’t explain their ineptitude every other day of the week though. I’ve spent 2 hours on hold to them in the last few days and no further forward 🤯
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Joseph Hughes
(@J_HSH93) reported
@virginmedia Hello I have called and reported this issue again and have reported it on social media. Will you offer compensation, or can I please leave the contract? Every few days channels go and wifi service is down
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Lorna Ellis
(@lornaxellis) reported
@virginmedia @virginmedia radio silence, I'm just a paying customer asking for help to restore the broadband service you're charging me for which your engineers cut off by snipping the cable.