Virgin Media Outage Report in Winchester, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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moja10s
(@moja10s) reported
from
Andover, England
@virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬
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Ben Goodwin
(@bengood82788338) reported
from
Southampton, England
@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Ampfield, England
@virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.
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SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Ampfield, England
@virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1
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Mike Thornton
(@Mike4Eastleigh) reported
from
Fair Oak, England
@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
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Daniel John 🏴🇪🇺
(@DIZZYDJC) reported
from
West End, England
@virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days
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Steve Forbes
(@ForbesyPresents) reported
from
Southampton, England
@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
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Cllr Sarah M Vaughan
(@sarahmvaughan) reported
from
Southampton, England
2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
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Vivienne 💙🧡🌻
(@Vdweller) reported
from
Southampton, England
@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
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Michael bennett
(@mickeyboy71) reported
from
Andover, England
@virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.
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Sim Dendy
(@SimDendy) reported
from
Romsey, England
Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Ampfield, England
@virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful
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Daniel John 🏴🇪🇺
(@DIZZYDJC) reported
from
West End, England
My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.
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Saturday Night Beaver
(@GingeFTW) reported
from
Andover, England
Is anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day
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HeresSaintGemma
(@HeresGemma) reported
from
Totton and Eling, England
@virginmedia need help regarding new landline not working?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marybeth Herron
(@MarybethHerron) reported
@virginmedia @virginmedia the first line of the link you just sent me states "It’s really important to us at Virgin Media to always give you the best customer service possible". Well let me tell you you are no where near achieving this goal.
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John
(@John43531767) reported
@virginmedia how on earth can we get intouch with yourselves, you never answer the phone calls
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Neha Patel
(@Nehajp1) reported
@virginmedia second tweet. Numerous phone calls. How do I write a official complaint to you?
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Sean Brannon
(@seanbydesign) reported
@virginmedia Thanks for getting back to me. I looked into the fact that I had a Hub 3 at my house when resuming service initially and saw I was being charged for the 2nd one the sales rep insisted I needed so I filed a formal complaint through the complaints process. Let's let them handle
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Tim Jeffree
(@Tim_Jeffree) reported
@virginmedia @virginmedia Your "on hold" music is horrendous. I've listened to over eight hours of it over the past week as you've continued to fail to reconnect my internet, and it can only be described as a cruel and unusual punishment.
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Marybeth Herron
(@MarybethHerron) reported
@virginmedia @virginmedia my flatmate has been on the phone to your customer service ALL DAY and they will not let him cancel because he does not live there anymore. They keep putting him on hold and hanging up.
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Mark Morren
(@mark_impactedu) reported
@virginmedia Current 150 says that there is still an issue in my area. All I want is clarity on what is going on!
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Liam Hamill
(@ljhamill) reported
@virginmedia on hold for one hour and 10 mins, only for the call to hang up on me! This is after I had spoke to someone after 30 mins who said "it will be 1-3 mins before we reconnect you"...
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Minszki Vinci
(@minszki) reported
@virginmedia Hello. Well the service is saying that there are no issues now. Which is great, except that we still have no WiFi. Help please?
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Macca🛑⚽️
(@_Maccax7) reported
All of my games have gone corrupt because of @xbox being **** @XboxSupport you have blood on your hands 1TB of games to download on my @virginmedia wifi that took me an hour to download a 500mb update 😑