Virgin Media Outage Report in Winchester, Hampshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Winchester, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 days ago |
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Internet | 6 days ago |
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Internet | 6 days ago |
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TV | 8 days ago |
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Internet | 15 days ago |
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TV | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, EnglandOH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia
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J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England@virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭
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Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England@BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.
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Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
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Clare Old (@enkeli85) reported from Southampton, England@virginmedia Problem with Internet in SO15 again
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c (@conordonlan) reported from Southampton, Englandimagine your internet going down at 11pm on it, cba with virgin MEDIA
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DaveDodgePhotography (@ddodgephotos) reported from Totton and Eling, England@sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England@defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage
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Katharine Zoe Ruth (@Graelwyn) reported from Southampton, EnglandGreat time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England@natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO
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J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England@virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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John Watkins (@jwfw) reported from Andover, England@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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Matthew King (@MatthewKing35) reported from Southampton, England@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, EnglandAhh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.
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Ade McKenzie (@AdeMcKenzie) reported from Southampton, England@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
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Jez (@drewy__) reported from Whitchurch, England@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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Darren Toms (@darrenthecoach) reported from Andover, England@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Becky (@Trev_vamp) reported@virginmedia can you respond to my messages please instead of avoiding the issue !
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Erik / Ashton_Akai (@Ashton_Akai) reported@virginmedia So the problem claims to be resolved but I still can't access the Internet. Need this fixed today.
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🅼🅰🆁🅺 🅿🅸🅿🅴🆁 (@revbingo) reported@virginmedia Thanks. I don’t think I have much choice but to wait! Can you confirm that you’ll raise the issue to your internal teams that you phone and online statuses are conflicting ?
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Shaysmum (@Shaysmum1) reported@virginmedia for the love of God please give me my pac code!!. I've texted,been asked 2 call in. I call in, pac code needs a paper request/call back to receive it. This never happens!! @Ofcom already reported this to you. Has gone on for weeks!!
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Emily Smith (@EmilySkye80) reported@virginmedia I'm getting beyond frustrated trying to get answers from your team about a contract error. I've been trying since 2nd of Dec. 2 hours in a 'chat' today and no resolution and 'agent' no longer there so have to start from scratch. There's got to be a better way!?!!
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Irene Cochrane (@Irene0760) reported@virginmedia I have did everything I was asked to do via the app and they said they would forward my problem to an engineer but still no further forward. It is now 10 days without any sound via the internet and not good enough!!! Complaint email has been sent 🙄
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Louise Ⓥ 🇪🇺🌎 #FBPE (@Louwritetravel) reported@virginmedia I red someone to call me. This is appalling, I am cancelling my service if it isn’t fixed by tomorrow.
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Sara Vayemenja (@SaravaYemenja) reported@virginmedia Should be a fix time? Well, there isn’t. Not only do we have no Internet, but we also have no communication from you whatsoever. Another excellent performance from VirginMedia. You’re supposed to be the fastest broadband provider in UK. In reality, you make us a laughing stock.
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Coco Chambo (@Coco_Chambo) reported@virginmedia shocking organisation of 'quick install' setup.... conflicting stories from everyone i 'chat' to yet immthe obe who has to call them (and wait) in order to fix it...terrible service
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Glen Simms (@GlenSimms1974) reported@virginmedia my elderly mom moved house last month and TV & telly now not working. I have called you every day for a month been on 40mins each time, just cuts off. Now you want paying for no service. Why should she? She’s isolated enough with no phone. Please contact me.