Virgin Media Outage Report in Winchester, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover, Southampton, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Andover |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.
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Michael Palmer
(@MikeyPalmer) reported
from
Southampton, England
My @virginmedia fibre down again, second time this week. Time to look for a new provider and save some ££ in the process.
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Gareth
(@Thestrokeguy) reported
from
Southampton, England
@virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Blimey thought BT were bad . But turns out Virgin media customers service worst.
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media still not fixed problems but yet happy to take your money lol.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Anyone else having problems with virgin media in Southampton.
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Jamie English
(@jamieenglishsfc) reported
from
Southampton, England
@mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Lots of complaints on here recently about bad poor service of virgin media.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Same and I had internet issues and two days no virgin media tv.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media your staff are so rude hanging up phone.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Comes up no issues detected virgin media but there is lol. No virgin media tv for two days now lol. Internet keep crashing.
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia has to be the worst WiFi I’ve ever had
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
@virginmedia two days now no virgin media tv cable working ok. Southampton area so16. Had enough of you with internet problems to.And your staff rude hang up phone.
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Jamie English
(@jamieenglishsfc) reported
from
Winchester, England
@virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media I won't pay my bill until you fix issues ok.
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John Watkins
(@jwfw) reported
from
Andover, England
@jamesamatthews @NOWTV @virginmedia They don't own the content, just the network. Rights come with restrictions!
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Am having problems with virgin media fake account to.
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Paul Johnson
(@Johnson_1488) reported
from
Southampton, England
@virginmedia my V6 has really loud static noise and on screen issue.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Says no signal for virgin media tv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phantom Beggar
(@WeAreAllJudges) reported
@virginmedia The customer service here is shocking. 25 minutes after ‘Scott’ put me on hold for another round of Sam Ryder I’m through to a new agent and starting the whole process again. Wasting an hour of my day to sort out your mistake. Whole process so far 50 minutes and counting.
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Samantha #wearadamnmask Ritchie #NHSLove🇬🇧🇺🇦
(@LadyValetta) reported
@virginmedia must be THE most unhelpful company. For the 2nd time in 6 months I have no email. All they do is direct you to the forum - everything anyone tells me to do, I've already tried, but does not work. Am currently on hold - 10 MINS so far - for technical help
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Arun Singh
(@ArunSAhluwalia) reported
@virginmedia I have receipt from E receipt from Collect+ so pls let me either send you this by DM or provide a Customer Services email address so I can send it by attachment. Your No-Reply Reminder emails are pathetic.
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Ann-Margaret
(@AnnMargaretC) reported
@virginmedia @GusboOnTwitch This is the worst reply, we all had these issues a few months ago too (not just us, many people on Virgin) The problem isn't with us. Sort out your **** Virgin.
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chicken-nugget.eth🍔🍟
(@CHICCEN_NUGGET) reported
@virginmedia Virgin Broadband has been so bad these past few weeks. No option to register a loss of service, apparently internet that barely works is considered service, so you have to pay for it anyway. Can we have 1 week where there isnt a fault your engineers have to fix?
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marksgonepainting 🏳️🌈🇪🇺🎨
(@MarksGoneDiving) reported
@virginmedia Wow well due to a full loss of customer service my bill will only be paid once full service is resumed! Absolutely shocking customer service
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Kay
(@Kay75152518) reported
@virginmedia I am getting an intermittent connection since I started this package there have been 4 engineers and not one has sorted the problem I have a complaint live and no one has bothered to get back to me it’s been more than 5 days I wish we never joined
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Russell Norris
(@rrrussboy) reported
from
Southend-on-Sea, England
@virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service
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AshleyyCav
(@AshleyyCav) reported
@virginmedia service status says there's no issue in ol4 however devices are unable to assign themselves a DNS address via DCHP. Devices seem to work while using Google dns instead of VM DNS. Can you confirm if this is an issue?
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Alfie&Rosie
(@alfie_rosie) reported
@virginmedia your customer service is shocking. I have 3 active complaints and no response. I have been lied to by your staff and have spent hours trying to resolve this issue. It is shameful how you treat customers.