Virgin Media Outage Report in Winchester, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Andover |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia Bang! Gone again. Nothing on service status :-(
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
@davenevin @virginmedia Luckily their customer service is excellent 🥴
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Ryan Stanikk 📸
(@reyewon) reported
from
Southampton, England
Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Megan Price
(@meganprice29) reported
@virginmedia The fault test just tells us that there are issues in the area, but nothing else. Can you confirm if there are issues in Battersea? We've had no internet for 7 days and have been unable to speak to anyone about it.
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peтer 정호석 вragg
(@Braggovic) reported
@virginmedia None. But at least progress (of sorts) is now being made - a technician has been arranged for next week. VM have acknowledged an issue but without the technician cannot say what it is. It’s another week to wait, but we’re getting there.
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Shorty
(@ClassicSoulDJ) reported
Yet again @virginmedia internet has gone down and they expect me to renewal my policy at an increased cost
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elkie76
(@elkie76) reported
@virginmedia Thanks. I've checked that page, the problem is not covered there unfortunately - there's simply no service. What next?
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Chris O'Neill
(@chris_oneill94) reported
@virginmedia How is the community going to help? I've had engineers, multiple. Calls, live chats and none of it had been sorted because it is the "cab" in the street and the wiring is old is the most recent reasoning.
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Scott Doman
(@scott_doman) reported
@virginmedia I'm still getting 30 to 40Mbps when I should be on 1Gbps. I'm about to call customer service again to see what the deal is, my colleague in the SS16 area has the same issue.
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Endhits
(@endhitstv) reported
@HollyRexTwitch @virginmedia It’s getting ridiculous atm. I upgraded to the “1gb” and been persistent issues with inconsistent service ever since.
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joanne cair
(@mstmrvelusmummy) reported
a lot less painful and stressful. I would still have been seriously peeved that some idiot cut our cable but I would have understood the reason for the lengthy delay. Instead we were messed about and lied to and as a result have cancelled @virginmedia and gone to @bt_uk instead.
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sol - DOCTOR WHO SPOILERS!!!
(@fagsagainstgod) reported
not virgin media completely going down and THEN sending me a text half an hour later that they’re carrying out works in the area. Cheers mate 🥴
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Baa Bar Jinks
(@jinks_bar) reported
@virginmedia oh dear. Just left BT for an 18 month contract and regretting it. Spent 40 mins getting nowhere on the phone yesterday, put in a complaint and been told to phone the same customer 'care' to resolve it. Seriously?