Virgin Media Outage Report in Winchester, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Total Blackout | |
| Andover |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Resq
(@Resqred) reported
from
Southampton, England
@virginmedia any update on what's happening with the outage in Southampton
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!
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🏳️🌈 Gaz 🏴🏴🏴
(@woogar2010) reported
from
Southampton, England
@spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund
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Hannah
(@missokeme) reported
from
Romsey, England
@virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.
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Claire
(@Weaver_Diva) reported
from
Southampton, England
@AdamDrewy85 Mines down too. We’re with @virginmedia
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.
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🏆🏆🏆🏆🏆🏆
(@_euanito) reported
from
Southampton, England
Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.
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Al Galpin ➡️ #SuperPod2020
(@AlGalpin) reported
from
Southampton, England
Never a good sign when the @virginmedia service status page on their website is broken 😾
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Clare Old
(@enkeli85) reported
from
Southampton, England
@sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia your broadband service is a disgrace.
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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Solent NHS Trust
(@SolentNHSTrust) reported
from
Southampton, England
We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Nicklas
(@Nicklsb) reported
@virginmedia Cancelled I believe. Engineer turned up to advise the contractor hadn't actually done the work they were supposed to and that to install the appropriate cable would require neighbours permission and at least 8 weeks wait. How do I cancel my contract?
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G
(@gooseyboy123) reported
@virginmedia Over the phone. I’ve been lied to and mis informed repeatedly. I’m sick and tired of dealing with this. It’s exhausting. It’s getting to the point I’m going to cancel the DD and see you in court.6/8 weeks of nothing but problems and broken promises. Still have a tv that don’t wrk
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Peter Hammond
(@peterhammond127) reported
Hi @virginmedia @VirginMedia_TV How do you cancel a Pending Contract that was mis-sold and not wanted?
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QGee
(@QGeeDev) reported
@virginmedia No, it’s just your hub throttling in modem mode. My internal network has tested at over 200mbps, your router gets the speeds promised in router mode, but when using modem mode, I get this.
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emma-kvs
(@emma64979643) reported
@virginmedia Not a word fro Yourselves until I called you!! Disgusting service as always and I pay you £150 a month….
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Ed of everywhere
(@mellotronanism) reported
@virginmedia It might help if that was spelled out somewhere.
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Waheed
(@Waheed67457074) reported
@virginmedia Hi there... Sorry I'm at work, but because the problem has been ongoing, for example it's been intermittent throughout since 2pm, I have booked an engineer to visit us on Saturday.
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Nina Boston 🇺🇦
(@NinaBoston) reported
@virginmedia there appear to be issues with the Internet connection yet again in LU2 not for the first time of late Any idea when it'll be fixed for good?
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Paul Mason
(@masonp69) reported
@virginmedia So engineer came round, apparently found fault outside and said will be back n left.. nothing since.. service from Virgin Media is terrible. Have also contact via WhatsApp but that’s about as much use as a chocolate fireguard Just left in limbo now..
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Jordan Haines
(@jordanairwave) reported
@virginmedia guess what. The broadband is down again. Can I have some money off my bill please?