Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

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The latest reports from users having issues in Winchester come from postal codes SO22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 11/22/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomAndover TV
United KingdomAndover TV
United KingdomSouthampton Internet
United KingdomAndover Internet
United KingdomWinchester TV

Community Discussion

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

  • DIZZYDJC Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported from West End, England

    My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

  • bengood82788338 Ben Goodwin (@bengood82788338) reported from Southampton, England

    @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia This is the second time the complaint has been raised as the first one was ignored. It’s literally a joke and very ironic that I need to complain about the complaints department.

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

  • HeresGemma HeresSaintGemma (@HeresGemma) reported from Totton and Eling, England

    @virginmedia need help regarding new landline not working?

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

  • Mike4Eastleigh Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England

    @virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Look back through my previous tweets. After 3 months of cancellations from Virgin, lies and let downs - I’ve had to cancel the agreement completely

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1

  • DIZZYDJC Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported from West End, England

    @virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days

  • ForbesyPresents Steve Forbes (@ForbesyPresents) reported from Southampton, England

    @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • deebo010 Deebo (@deebo010) reported

    @bard4lfc @virginmedia They’re the worst, mate! Best thing I did was change from them

  • ethansgrumps Tony Collier BEM (@ethansgrumps) reported

    @virginmedia Says there are no issues

  • munchkinmeeks ❤️✨ (@munchkinmeeks) reported

    @virginmedia internet in LS9 9DA has been down since around midday, the service status says a technician is out and it should’ve been fixed by 4pm but service is still down, is there any chance it’s getting fixed soon?

  • CharlieIDIC IDIC (@CharlieIDIC) reported

    @virginmedia in Kirkby is shocking and fails every day(the only reliable thing it does) complaints resolution team say oops we are working on it go away and stop bothering us….virgin are beyond pathetic

  • 20mEvmSi7lTKQX5 louise abdi (@20mEvmSi7lTKQX5) reported

    @virginmedia hi there’s no private messsge but you reallllllly need to sort the broadband out , my hub is continually resetting my son has uni work and I need the emails for medical purposes, I’m using up my data now , day 3 … please come up with a solution this isn’t cool

  • RaffiGuj Raffi (@RaffiGuj) reported

    @virginmedia any chance you can give me an update on the issue? site says would be fixed by 4pm its well over now. Been down over 5 hours.

  • luminoustribe Luminous Tribe (@luminoustribe) reported

    @virginmedia @AnsarTrey5 This isn't true, mine is going up despite renewing my contract for 18 months, bringing it up to £54 a month, im going to have to cancel despite the service being the best .

  • ethansgrumps Tony Collier BEM (@ethansgrumps) reported

    @virginmedia I’ve just come off a call with support and they’ve arranged an engineer. So much for an adaptor solving it. Remarkable that we’ve gone from no line, to outgoing calls but no incoming calls back to no line at all in 3 days! Suggests a fault with your network to me!

  • OmarAnw54686250 Omar Anwar (@OmarAnw54686250) reported

    @virginmedia SOMEONE from VM needs to call me or reach out to me asap. I was sold a new deal over the phone in january for broadband + sim. Broadband due to start 21st feb. I have recieved the sim from o2 but VM have said now today that the broadband was not set up? Help me plz

  • SJE1981 Steve81uk (@SJE1981) reported

    @virginmedia I wouldn't worry about customer demand, a price hike that big, if it's the same for me as everyone else, then you'll get a lot of customers actually leaving..