Virgin Media Outage Report in Winchester, Hampshire, England

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, and Winchester.

City	Problem Type	Report Time
Southampton	Internet	4 days ago
Southampton	Internet	5 days ago
Southampton	Internet	5 days ago
Southampton	TV	7 days ago
Southampton	Internet	14 days ago
Southampton	TV	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

• 
  Matthew King (@MatthewKing35) reported 1 minute ago from Southampton, England

  @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

• 
  𝕻𝖗𝖔𝖑𝖊𝖙𝖆𝖗𝖎𝖆𝖙 𝕻𝖗𝖎𝖓𝖈𝖊 (@kwxmxna) reported 1 minute ago from Southampton, England

  So my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??

• 
  Matthew King (@MatthewKing35) reported 18 minutes ago from Southampton, England

  @Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether

• 
  Paul Burville (@BurvillePaul) reported 19 minutes ago from Southampton, England

  @virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!

• 
  Paul M. Farmer (@SupaScouse53) reported 21 minutes ago from Southampton, England

  @virginmedia hi I want to cancel my broadband, I’d ring but you never put in a telephone connection on the old VM box as you said you would, tried phoning a few timed but taking too long & using up my mobile mins, please advise. Paul

• 
  Gemma Fitzsimmons (@GemFitzsimmons) reported 23 minutes ago from Southampton, England

  @GarganEstelle @virginmedia My elderly mother is having the same problem, Virgin billed her again for the second month after cancelling. So now it'll be another day spent on hold and lied to. They are a nightmare and they do not care about the vulnerable. I hope your issue gets resolved!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 23 minutes ago from Southampton, England

  its all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis

• 
  J-Bear🌹🦋⚫ (@JessHambley) reported 24 minutes ago from Southampton, England

  @virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 25 minutes ago from Southampton, England

  umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘

• 
  J-Bear🌹🦋⚫ (@JessHambley) reported 26 minutes ago from Southampton, England

  @virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....

• 
  Gemma Fitzsimmons (@GemFitzsimmons) reported 30 minutes ago from Southampton, England

  @virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother

• 
  Paul M. Farmer (@SupaScouse53) reported 35 minutes ago from Southampton, England

  @virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.

• 
  Kevin Madden (@kmadden96) reported 36 minutes ago from Southampton, England

  @virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!

• 
  Nigel Jones (@planetf1) reported 39 minutes ago from Eastleigh, England

  @sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence

• 
  J-Bear🌹🦋⚫ (@JessHambley) reported 41 minutes ago from Southampton, England

  Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.

• 
  Nigel Jones (@planetf1) reported 44 minutes ago from Eastleigh, England

  @antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify

• 
  Lucy (@mummyhulk) reported 45 minutes ago from Southampton, England

  @virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!

• 
  Sarah McGinty (@sarah_mcginty) reported 53 minutes ago from Andover, England

  @virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 55 minutes ago from Southampton, England

  "this government has protected jobs" TM Lewin closing all stores, 600 jobs gone. Upper crust cutting 5,000 jobs. 18,000 jobs cut at British Airways. 3 easyjet hubs closing down, 2000 jobs gone. Virgin Media closing all their stores, 110+ jobs gone. Nice one Boris 👍 #PMQs

• 
  Marc (@spoise87) reported 59 minutes ago from Southampton, England

  @virginmedia Internet is down and your website isn't working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark in Hants 🇪🇺 🇬🇧 🇺🇦 (@markinhants) reported 2 minutes ago

  Hey @virginmedia. The internet has gone down but you guys are now closed. What the hell? Also, tried to call Homework’s but they don’t help. Utterly useless!

• 
  (っ◔◡◔)っ SoggyTissu3 (@SoggyTissu3) reported 4 minutes ago

  @virginmedia Im really. Really sorry. But the people in your call centre must think they are dealing with F...... delinquents or something. "Why am i being throttled at peak hours when i should not be" "Oh because your cable is broken" Shut up man. FFS

• 
  Jamie Akers (@Jaysotypical) reported 4 minutes ago

  @virginmedia Hi team. I'm really not a happy customer and I'm one bad phone call away from cancelling your service. I've tried twice over the phone to resolve my issue and both times it's like speaking to a brick wall. Can we get this sorted over DM? Screen shots waiting. Thanks

• 
  Carolina Lijó (@kiamora77) reported 5 minutes ago

  @virginmedia After setting up and account, you told us you couldn’t supply our house - then didn’t cancel the DD setup - when queried, you later confirmed you’d send an engineer today (didn’t) and when I called to check, was cut off after 54min.

• 
  Adam Lane (@laneydude30) reported 5 minutes ago

  @virginmedia Yes numerous times I've even asked them to put me through to a local area. Nobody seems to want to help.

• 
  Alex (@Swissbeard) reported 8 minutes ago

  @virginmedia Thanks for that, the app does not make that clear. Now I tried connecting to the hub, then moving towards the ‘black out room’ but stopping short of losing the signal. That seems to have worked.

• 
  Catrin 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐕🐾🌲🌹 (@Catrinsparkles) reported 11 minutes ago

  @virginmedia @MackieSheila 2 hrs spent on messaging service + online. I’ve given name, address, date + amount of DD, Bank, + virgin account number but still I can’t pass security 2 cancel account. Online doesn’t recognise email address or VM phone number & you can’t call me back.

• 
  Seun (@Oshysurf) reported 19 minutes ago

  @virginmedia couldn't move my services from one address to the other, apart from making a mess of my account multiple times, called customer service to advise my property was left like this and was told to wait until 17 November for someone to come out I bet @richardbranson

• 
  26+6=1 (@seanmichae) reported 19 minutes ago

  Hi @virginmedia 2 days now the phones in the area have been down all avenues have been done to get information but to no avail very poor customer service

• 
  Leslie (@Bilkosbuddy1965) reported 19 minutes ago

  @virginmedia Done and still got an issue. Internet keeps going down