Virgin Media outages and service status in Winchester, England

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Andover.

City	Problem Type	Report Time
Southampton	TV	7 days ago
Andover	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

• 
  Sarah-Jane Finch (@formula1girl) reported 7 minutes ago from Southampton, England

  @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

• 
  Saturday Night Beaver (@GingeFTW) reported 9 minutes ago from Andover, England

  Is anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day

• 
  Sarah-Jane Finch (@formula1girl) reported 11 minutes ago from Eastleigh, England

  @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

• 
  Alec Clapperton (@Alec2306) reported 18 minutes ago from Andover, England

  @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 20 minutes ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 21 minutes ago from Southampton, England

  Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 23 minutes ago from Romsey, England

  @virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).

• 
  clarabella (@jarod4400) reported 30 minutes ago from Southampton, England

  @virginmedia Funny how you don’t boast about your crap customer service.

• 
  Morgan Jamison (@mjam1978) reported 32 minutes ago from Andover, England

  @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

• 
  chris (@crumblechris) reported 32 minutes ago from Winchester, England

  @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

• 
  Ben Huntley (@HuntleyBenjamin) reported 33 minutes ago from Andover, England

  Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

• 
  Alec Clapperton (@Alec2306) reported 37 minutes ago from Andover, England

  @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

• 
  Panda 🐼 (@PandaKingPinder) reported 38 minutes ago from Romsey, England

  @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

• 
  lee Radcliffe (@leeradcliffe73) reported 40 minutes ago from Southampton, England

  @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

• 
  Sarah McGinty (@sarah_mcginty) reported 40 minutes ago from Andover, England

  @virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!

• 
  Sarah McGinty (@sarah_mcginty) reported 45 minutes ago from Andover, England

  @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  Sim Dendy (@SimDendy) reported 47 minutes ago from Romsey, England

  Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?

• 
  Steve Forbes (@ForbesyPresents) reported 48 minutes ago from Southampton, England

  @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

• 
  Dmitri Old (@DmitriusOld) reported 53 minutes ago from Over Wallop, England

  I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

• 
  F.A.Jess (@FunkyChipster) reported 58 minutes ago from Southampton, England

  @virginmedia I'd like some help here

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Cameron (@bhoyjohn1888) reported 48 seconds ago

  Has anyone successfully cancelled a contract with Virgin Media? If so, please advise. Can't get them to answer any telephone calls or emails. Shocking customer service.

• 
  Jagger (@Jagger53015280) reported 2 minutes ago

  @virginmedia @Benleo You haven’t addressed his issues. It’s not just about sorting it out. Terrible service.

• 
  Teresa 💜 (@Terristarfish) reported 2 minutes ago

  @Benleo We left @virginmedia as they had such poor customer service!

• 
  Ben Leo (@Benleo) reported 2 minutes ago

  What this comes down to is Virgin Media not wanting consumers to be able to skip adverts anymore using pause and rewind live TV. I assume they get more from advertising money when people are forced to watch adverts on their streaming boxes. Fine, I understand that. But lying and misselling and treating customers like this in order to achieve that is unacceptable.

• 
  SinfulScorpio (@_SinfulScorpio_) reported 3 minutes ago

  @BlancoGoGo @virginmedia Well that sucks. These things should be fine

• 
  Chrissie (@Luv_Farmers) reported 4 minutes ago

  @Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected

• 
  Catriona **** (@CJD39) reported 5 minutes ago

  @virginmedia quite possibly the worst customer service EVER. I have been a loyal customer for years! Absolutely disgraceful

• 
  X (@XONYT_) reported 5 minutes ago

  I switched my network from EE to O2 because I wanted 1Gbps broadband for my home, and Virgin Media offered me a discount, including unlimited everything and unmaxed speeds on my mobile through O2, which I already had on EE. Tell me why O2 is so much worse than EE, and why I cannot get a signal in many places. #pissed

• 
  Shalini Varma (@ShaliniVar) reported 12 minutes ago

  @Benleo @virginmedia Bin the TV I did years ago it's garbage just go to w Netflix or something what's the point of all the hassle for garbage tv

• 
  simon (@simon201831) reported 13 minutes ago

  @LutzSchueler Good afternoon Mr Lutz SchulerI am virgin media customer for long time I seen the updates to upgrade to 360 box at present I not ready to do so because got so much recording on the V6 box , is it possible you can do something similar to iCloud or hard drive where you can