Virgin Media Outage Report in Winchester, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Southampton |
Phone | |
| Andover |
Wi-fi | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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joe simmons
(@joesaintwestend) reported
from
West End, England
@virginmedia is there a problem with broadband in area 21 Hants ? Seem to have lost all broadband connectivity this morning
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
Is anyone else having problems with @BBCiPlayer I tried to use vie my it kept saying this can only be viewed in the uk 🇬🇧 funny thing i am in Southampton Hampshire England 🏴 Uk 🇬🇧 I tried first vie @virginmedia tv go app then on @BBCiPlayer app still the same massage or is 1/2
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Alex Robertson 🏳️🌈
(@alex_jrobertson) reported
from
Southampton, England
@guill0dean @virginmedia @VirginAtlantic It's a shame cause they've been really good with my parents. Fantastic speeds, friendly staff on the phone, speedy response. They've got nothing but praise for VM! It's one of the reasons I joined them for mobile. Mad how varied their customer service can be 🤔
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Jamie Coleman
(@Jamie_Lee_C) reported
from
Southampton, England
@tom_will_banks @PlacesLeisure I had a similar issue with Virgin Media. Cancelled my subscription and randomly 4 months later they started taking money from my account. I got a refund but I just though how sneaky..
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.
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Gary Hynes
(@gazhere57) reported
from
Totton and Eling, England
I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!
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Laurent Bergmann
(@LaurentBergmann) reported
from
Totton and Eling, England
What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had an outage earlier this month and it hasn't been removed from my bill
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Clare Old
(@enkeli85) reported
from
Southampton, England
Good thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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jb
(@jenniferlisaa) reported
from
Andover, England
actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
ok, what's going on with @Channel4 and why is the signal going? either @virginmedia is playing up, or this is part of the @DerrenBrown experiment
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
£15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had no internet for a number of days, I was told that for that reason, that would be deducted from my bill pro rata. The new hub was sent free and fixed the issue
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Enrico Clay
(@ricoclay) reported
from
Fair Oak, England
@LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now
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Harrison🚴♂️
(@harrisondafydd) reported
from
Southampton, England
@virginmedia Don't do it. So many hidden fees, shite customer's service & woeful WiFi connection
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia Yes outage was fixed after about 3 days. I had to wait for a new router. Was told this would be deducted automatically from my next bill
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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niamh
(@niamh49967489) reported
@virginmedia HELP! there is no video showing on screen despite their being volume how can we solve this
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dani shaw
(@danishawusa) reported
@virginmedia I’ve been waiting on your chat bot for over a week waiting for someone to help me. Advisers come and go and don’t actually help. We are trying to get an updated router so the wifi will work better. Please advise best way to get someone to help. Thanks
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Simon Wells
(@sllewnomis) reported
@virginmedia We've currently been on hold for well over an hour trying to get through to you about our Internet not working all day today. You are not answering the phone. We will not pay our bill until our issue is resolved. We would like you to sort it please.
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John Walton
(@JohnWalton86) reported
@virginmedia Obviously your broadband speed isn't the only slow thing you do
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simon lyall
(@simonlyall_p) reported
And again @virginmedia this has been going intermittent for weeks now. Multiple speed tests show packet loss and poor speed. Hour+ waits on hold on phone to get hung up on. What's being done?
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Amanda Bullock
(@ourmand1712) reported
@virginmedia We are also paying for 350mbps and have the top package and 4 TiVo boxes amongst telephone and mobile packages. You get a lot of money out of us and we are not getting the full service we have been contracted.
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Liam Mainwaring
(@LiamMainwaring8) reported
@virginmedia shambolic service. Left on hold for nearly 30 minutes with no curtiousy to check on me, ended call after 1hr 19mins.
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Nicholas Shearer
(@bit_by_bit) reported
@virginmedia @ChoudhuryJie Just rearranged my contract and removed the landline as it hasn't worked in months, got refund for those months. The new contract has had phone added back onto it for some reason. As you know it is broken do I get a discount each month?
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Tottenham kelpie
(@Tottenhamkelpie) reported
@virginmedia ongoing issues with picture quality and have been trying to fix for over a month. Nobody replies on chat and you also stopped replying via Twitter. I have tried all troubleshooting/new cables/resetting etc and no change. I need this resolving ASAP please
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Nicholas Shearer
(@bit_by_bit) reported
@virginmedia Just rearranged my contract and removed the landline as it hasn't worked in months, got refund for those months. The new contract has had phone added back onto it for some reason. As you know it is broken do I get a discount each month?