Virgin Media Outage Report in Winchester, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Total Blackout | |
| Andover |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Morgan Jamison
(@mjam1978) reported
from
Andover, England
@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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Ms S
(@Shazer1980) reported
from
Southampton, England
@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
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Dav Thomas
(@Dav_Th0mas) reported
from
Southampton, England
@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia well get renegotiating. their app is awful.
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Clare Old
(@enkeli85) reported
from
Southampton, England
Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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Jo
(@JoannecolesJo) reported
from
Eastleigh, England
Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
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Mel Cass 🎶💅🏻💋
(@poppyboo1007) reported
from
Andover, England
@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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F.A.Jess
(@FunkyChipster) reported
from
Southampton, England
@virginmedia I'd like some help here
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Spider
(@KpRoebuck) reported
from
Eastleigh, England
@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
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clarabella
(@jarod4400) reported
from
Southampton, England
@virginmedia Funny how you don’t boast about your crap customer service.
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Alec Clapperton
(@Alec2306) reported
from
Andover, England
@virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Methane Powered Fusilier
(@MethanePowered) reported
@DavidDPaxton Was your former provider Virgin Media? If so, I know the feeling. Great speeds but holy ****, the customer service is so wretched it actually feels personally offensive.
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Kenneth Howells
(@fideidefensor) reported
@virginmedia I wished to discuss my account will try tomorrow to do this although could not resolve that in 4 hours of chat VM no problem with package just the price .
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MyAwfulDrawings
(@DrawingsAwful) reported
@virginmedia Very similar it’s not unusual to have prolonged periods of intermittent service or dropped completely
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Han🏳️🌈
(@Han87972684) reported
@virginmedia can you please sort out your Internet 😭 3 days of slow connection and watching catch up/demand intermittently because of poor Internet. Seeing the circle spinning and blank screen more than the shows.......
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Katy
(@teachkw81) reported
@virginmedia I believe it was intentional, in the same way the chat bot ignored us last night as soon as they realised they couldn’t fix the problem either. We have called back. We had to go through the entire complaint again but you still seem unable to fix the problem
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Paul Neil
(@Gheritt) reported
@virginmedia The complaint I raised was over the phone Reference number: C-020323845
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J.P
(@paynester1978) reported
@virginmedia All wifi connections - checked PS5, Google Home speaker, iPhone 12. Although I couldn’t physically check the GH speaker, it wasn’t connecting to my phone via wifi network or internet.
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nadhaw
(@nadhaw1) reported
@virginmedia wasting several hours now in a chat with your customer service. Moving house in 3 weeks and being asked to provide a council tax bill or similar as proof that we are moving or we have to pay over £100 because you don't service the area we are moving to? Really?
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Donald Thornberry
(@Gloryking25) reported
Goalscoring isn’t our issue. Defending and playing midfield is. When we lost Eriksen. We lost at Anfield by 7. AWB entrance swung 3 goals tonight. Virgin Media.. Lads.. a new striker will get us more goals but it won’t win us every big game we compete. We need a Modric kind
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Pete
(@peterjs0007) reported
@virginmedia the worst customer service I’ve ever had the displeasure to experience. If this is how you treat all your customers you’ll soon have none