Virgin Media Outage Report in Winchester, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Andover |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working
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Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡
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Sonya McLean
(@Sonnmclean) reported
from
Eastleigh, England
@virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!
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Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia £44.50 for internet that has been down multiple times within a week.
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time
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Jez McKean 🇪🇺
(@jezmck) reported
from
Eastleigh, England
@virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
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Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
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Alan Tracey
(@DukeOfBelmsford) reported
from
Totton and Eling, England
@virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebekah-Jade
(@Rebekah_Coconut) reported
@virginmedia Hello yes it doesn’t say there’s an issue just keeps saying a wire isn’t plugged in properly
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Kathryn B-D
(@Rynnie38) reported
@virginmedia your online help is a waste of time. Fed up of having intermittent WiFi and being unable to speak to someone to resolve.
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ReKoill
(@ReKoill) reported
@virginmedia My connection drops every 20 seconds or so but ONLY on the pc connected via ethernet, the WiFi is stable. We phoned for help and they told us it's an area issue and to monitor it for 7 days before they'll do anything. How can a network issue make the ethernet drop but WiFi stable
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c
(@charlotteh2912) reported
@virginmedia Nope. No issues. It's not a current issue it's continuously rubbish just now even worse than normal
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ReKoill
(@ReKoill) reported
@virginmedia They did not, just that there was an intermittent issue in the area which was affecting the ethernet connection, which is BS. We were told to monitor it for 7 days, we can't exactly be without a reliable connection for 7 days cos the phone operator didn't wanna help today.
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morgan denney
(@morgandenney7) reported
@virginmedia Hi, I cannot get into my account and when I try to reset it, it takes me to a broken page and doesn’t redirect me etc there’s no way to email or message you directly, can you help please
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Eilidh Nash
(@EilidhNash) reported
@virginmedia Well sure, if you refuse to deliver broadband to rural areas which cannot support high speed broadband because no company will pay to upgrade our exchanges and therefore raise your lowest speed through exclusion, of course you're going to be the fastest BB provider #FasterCloser
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Hannah
(@littlewelshtink) reported
@TomParker @virginmedia I had a load of trouble with them. Constantly losing WIFI. Even when I had it it was shocking. And trying to leave them was awful. Had a phone call last month from them when I left almost 2 years ago. #Shocking
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Lacie_Adams
(@Lacie_Adams1) reported
@virginmedia Not good. Failed to give me a complaint reference number and transferred to a bit. My Internet is apparently down and tried calling now and yet again couldn't speak to anyone and been sent a link to my phone. What if I didn't have phone data? How would you expect me to do this?
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ReKoill
(@ReKoill) reported
@virginmedia Zero issues in my area for anything, I looked this up while on the phone to the helpline and told them that and they just ignored me saying "well there is an issue"