Virgin Media Outage Report in Winchester, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Total Blackout | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
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Nigel Jones
(@planetf1) reported
from
Southampton, England
@virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩
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sam1017
(@samzyflacko) reported
from
Southampton, England
@virginmedia can you guys fix my WiFi it’s been down for like 20 hours man
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.
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Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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artist with scarf
(@langdonpiggott) reported
from
Southampton, England
@virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eliott Simcock
(@EJSimcock) reported
@virginmedia It says if I upgrade my renewal contract for another 18 months you'll arrange collection of kit after confirmation and reinstallation, however I can't see this is necessary. So my question is can we just carry on with our existing kit without a drop in service and still upgrade?
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Damien Levi Park 🏳️⚧️
(@dlpark337) reported
@JimSterling @virginmedia We got our stuff okay, but Virgin changed my £45 precontract for one service to £31 to a different service without saying anything and are saying if I want what I signed up for I’d have to ‘wait for a deal’ or it’d be £63 a month because it’s too late to ‘change’ my contract
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eau bane
(@obanchi) reported
@virginmedia Does this qualify for valuable reason to avoid paying disconnection fees? It’s the 3rd time this year without wifi for over 2 weeks. Unacceptable. I know for a fact tomorrow it’ll be pushed to Tuesday. I work from home and can’t continue to just hope for a fix
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Marcin Goralczyk
(@Gulczas1982) reported
@virginmedia Can someone finally sort out my problem. I’m being pushed around circles, from one number to another, but nothing gets sorted! This is unacceptable! No internet fir a month, yet still paying my bills. Virgin Media, make your service worth the money you charge me every month!
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Ed Wood
(@edwooduk) reported
@virginmedia Hi - no that does not work - tried incognito Chrome and Safari - just takes me to regular VM login page
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Ryuuzaki Vongola
(@RyuuzakiVongola) reported
@JimSterling @virginmedia If you can get good enough service elsewhere absolutely do so. I'm moving house soon and I can't tell you how *overjoyed* I was that the new place has no Virgin service, meaning we can cut contract early without penalty. They are truly awful, constantly. Hope you sort it soon!
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Marcin Goralczyk
(@Gulczas1982) reported
@virginmedia Thanks, but you redirected me to automated troubleshooting and this can’t help me. They redirected me to your customer service phone number, which I called several times and have been redirected to your trouble shooting on website. This is not help at all
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eau bane
(@obanchi) reported
@virginmedia hi team. N4 2GX postcode - no wifi in 11 days now (whole street) - fix time keeps getting pushed. Was due to be fixed every single day since incident, waiting all this morning and yet again pushed to tomorrow . Is this ever going to be fixed??
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Treble Brewing
(@treble_brewing) reported
@virginmedia @JimSterling Unbelievable. Email IS NOT secure. @virginmedia you should know this. Poor look.
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Merg
(@meurigjenkins) reported
@JimSterling @virginmedia Virgin media is only good if you're lucky enough to not run into issues. Their support is infuriatingly incompetent.