Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 03/23/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton TV
United KingdomSouthampton Internet
United KingdomSouthampton Phone
United KingdomAndover Wi-fi
United KingdomSouthampton Internet

Community Discussion

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • Vdweller Vivienne 💙🧡🌻 (@Vdweller) reported from Southampton, England

    @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

  • DIZZYDJC Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported from West End, England

    My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

  • bengood82788338 Ben Goodwin (@bengood82788338) reported from Southampton, England

    @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1

  • DIZZYDJC Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported from West End, England

    @virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days

  • GingeFTW Saturday Night Beaver (@GingeFTW) reported from Andover, England

    Is anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day

  • sarahmvaughan Cllr Sarah M Vaughan (@sarahmvaughan) reported from Southampton, England

    2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

  • HeresGemma HeresSaintGemma (@HeresGemma) reported from Totton and Eling, England

    @virginmedia need help regarding new landline not working?

  • Mike4Eastleigh Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England

    @virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!

  • moja10s moja10s (@moja10s) reported from Andover, England

    @virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

  • southnorthener SM (@southnorthener) reported from Southampton, England

    @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

  • ForbesyPresents Steve Forbes (@ForbesyPresents) reported from Southampton, England

    @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful

  • mickeyboy71 Michael bennett (@mickeyboy71) reported from Andover, England

    @virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jaundiced_i Jaundiced I (@jaundiced_i) reported

    @virginmedia completely unable to refund my mother’s £147 bill as a gesture of goodwill when she moved to @EE thinking they’d sort it. Unfortunately she has dementia and misunderstood. @skytv had no such problem and were kind and understanding in a similar situation.

  • a_erdemece rahaenor (@a_erdemece) reported

    @virginmedia internet is still down, awful service. Never get anything from Virgin Media people #virginmediadown #virginmedia

  • jaundiced_i Jaundiced I (@jaundiced_i) reported

    @virginmedia I’ve had a call back from your team offering a part-resolution. Don’t worry, I will be chasing this with @ee too! To be clear, I’m not saying you are in the wrong, though personally I believe you are not treating vulnerable customers fairly. The ask was for a little humanity.

  • DavidSkeete3 David Skeete (@DavidSkeete3) reported

    @virginmedia virgin media yet again, with the excellent service....pn sorry LACK of service as my WiFi been down for the past hour... Yet Again I ask myself what as I paying for...

  • KennyW_86 Kenny Warren (@KennyW_86) reported

    Is the My Virgin Media app down currently? Can’t log in @virginmedia

  • kitters1973 Andy (@kitters1973) reported

    @virginmedia I thought Sky were bad customer service and care VMare 100x worse. Wasted 2 days constantly back forth trying communicate with incompetent staff with new deal that offered & agreed only to get contract and some of elements have completely changed. Total shambles

  • IanRae64 Ian Rae (@IanRae64) reported

    @virginmedia Yes, I am both a VM and O2 account holder. I can access “my Virgin Media” ok. I can also get text messages from other sources (eg PayPal) so I don’t think my phone is the problem I seem to have registered for your new service but am now stuck on linking my O2 account

  • Johnmhunt John M Hunt (@Johnmhunt) reported

    @virginmedia your my virgin media site is broken. To use it, I have having to re-register and it’s sending out the 2FA codes too late or just timing out while trying to register. I need to check a setting as my work VPN is being partially blocked.

  • dom_busby Dom.Busby 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@dom_busby) reported

    @ITV Hi just wondering if this is a fault with ITV or my @virginmedia Stream Box when I watch Emmerdale I constantly have Audio Description enabled even though it’s been deactivated on the box and when I scroll to Audio it only shows subtitles, any advice regarding this issue

  • DeanHagerty Dean Hagerty (@DeanHagerty) reported

    @virginmedia For once a positive response , i accidentally cut the incoming cable for Virgin media , made a call for the issue to be fixed , owned up to causing the damage myself , called at 12,46 issue resolved and fixed at 14,15 today 11/07/25 excellent service for once .