Virgin Media Outage Report in Winchester, Hampshire, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Winchester, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 2 days ago |
|
|
Internet | 7 days ago |
|
|
Internet | 8 days ago |
|
|
Internet | 8 days ago |
|
|
TV | 10 days ago |
|
|
Internet | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
-
Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices
-
David Wright (@Mr_PaintPots) reported from Southampton, England@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
-
Clare Old (@enkeli85) reported from Southampton, EnglandWoke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
-
Morgan Jamison (@mjam1978) reported from Andover, England@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
-
Alec Clapperton (@Alec2306) reported from Andover, England@virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue
-
Ms S (@Shazer1980) reported from Southampton, England@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
-
lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
-
Paul Burville (@BurvillePaul) reported from Southampton, England@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
-
Jo (@JoannecolesJo) reported from Eastleigh, EnglandJust want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
-
-
Dav Thomas (@Dav_Th0mas) reported from Southampton, England@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
-
clarabella (@jarod4400) reported from Southampton, England@virginmedia Funny how you don’t boast about your crap customer service.
-
Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, Englandso glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
-
Alec Clapperton (@Alec2306) reported from Andover, England@virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer
-
Spider (@KpRoebuck) reported from Eastleigh, England@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
-
Paul Grundy (@BrainTumourSurg) reported from Winchester, EnglandThanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
-
Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandI'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them
-
Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@virginmedia well get renegotiating. their app is awful.
-
lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
-
Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Pravin Khatri (@simsimbol) reported@virginmedia Why when called 150 customer service they said is not there problems it's one channel they don't want to know when I ask them to contact technical team what's happening they not willing find out. Don't they want to help customers?
-
HART (@_LHART_) reported@virginmedia Would an early cancellation fee still be charged in this scenario where service is not being provided adequately?
-
dave **** (@dave_smeg) reported@virginmedia Hub has been off all day. Only switched it back on earlier to see if it was working again. No text message to tell me the service was back. Repeated the tests and there is no difference. Down speed still a little lower than usual.
-
lisaperry (@lisaperry40) reported@virginmedia They are. Already checked after 2hours trouble shooting. Tv was working till then. So if it’s not the cables causing the issue there is a fault. Upstairs box hasn’t worked for wks! It needs investigated
-
Natalie Grove (@NatGrove69) reported@virginmedia why do you charge a huge cancellation fee if I’m moving house yet you can’t provide a service at my new house?
-
for Richa for poorer (@r33b33) reported@virginmedia Tried it but it didn't work. Just seen there is now an updated message on the service website in our location so will wait for it to be fixed.
-
Fust (@Fastfust) reported@virginmedia Your website is useless no feature to cancel services, online agent is a bot, and call queues are in the hours - I’m bored now, if you can’t help me, stop wasting my time
-
Luca T (@TheWolfyBear) reported@virginmedia was due a package today with my new hub as I've just joined, but no sign of it. Can you help?
-
Juri (@gesichtzeintopf) reportedWhen are you going to offer the service that we’re paying for, @virginmedia? Internet is fu*ked again. Had to use mobile just to be able to work.
-
lisaperry (@lisaperry40) reported@virginmedia Lights on. Only message is “no signal”