Virgin Media Outage Report in Winchester, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Andover |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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Jo
(@JoannecolesJo) reported
from
Eastleigh, England
Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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Clare Old
(@enkeli85) reported
from
Southampton, England
Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them
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Paul Grundy
(@BrainTumourSurg) reported
from
Winchester, England
Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
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Mel Cass 🎶💅🏻💋
(@poppyboo1007) reported
from
Andover, England
@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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Dav Thomas
(@Dav_Th0mas) reported
from
Southampton, England
@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia well get renegotiating. their app is awful.
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
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Ben Huntley
(@HuntleyBenjamin) reported
from
Andover, England
Virgin media has to be the worst internet provider I’ve ever had the trouble to experience
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Ms S
(@Shazer1980) reported
from
Southampton, England
@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
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clarabella
(@jarod4400) reported
from
Southampton, England
@virginmedia Funny how you don’t boast about your crap customer service.
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.
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F.A.Jess
(@FunkyChipster) reported
from
Southampton, England
@virginmedia I'd like some help here
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Morgan Jamison
(@mjam1978) reported
from
Andover, England
@virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ABabySeagull
(@ABabySeagull) reported
@virginmedia The issue is the account holder has dementia and Virgin operators will not speak to the husband (or us). They asked for Power of Attorney! Neither of them know the password.
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Mathieu Camus
(@MathieuCamus) reported
@virginmedia Yes... I'm aware of the service checker page, which isn't particularly helpful. It initially said an engineer was onsite and it'll sorted by 1.15am. It now says 4.15pm (wishful thinking?) and that an engineer is on the way? What is the issue?
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él 🕯 pinned!!
(@VAMPIREGUCCI) reported
not even being able to send a text on data is so **** I hate virgin media
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Nathan Fletcher
(@NFletch93) reported
@virginmedia The one time I did answer they said hi I'm calling from virgin media and then went to say how I could be on a better package or something along those lines. Other calls I've had answered by like a call screening service which asks them to say why they're calling but they hang up.
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Wayne
(@waynec40) reported
@virginmedia A complaint that’s been open 12 weeks. Yes you can help, please contact your Customer Support Team and ask them to call me. I know that won’t happen but worth another try
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Tom
(@Tommy_1972) reported
@virginmedia It’s back on now. There was some work going on at the top of my road by virgin media box. I reckon that had something to do with it. I’ve had no landline for over 3 days. When I checked my service status on your website it said that there was no reported issues in my area.
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Wayne
(@waynec40) reported
@virginmedia My fault is now resolved but my complaint hasn’t been and no one been in touch since. Appalling Customer Service but I won’t be resigning so I’ll just make others aware until my contract is up 👍🏻
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PK
(@paulkingston38) reported
@virginmedia @boostgaming I will be chucking your equipment in the bin considering you’re customer service agent can’t be bothered to call me back as he said he would.
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YA SARAT UL HUSSAIN
(@YASARATULHUSSAI) reported
@virginmedia I have been on phone for 2 1/2 hrs today for errors on billing and miss selling on my contract was dealing with supervisior who transferred me to retentions who could not help and Her manager Manager Mark refused the call. When I said I will record call she hung up
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Wayne
(@waynec40) reported
@virginmedia My complaint was about a faulty box and poor service. I was promised a call back from a Manager, and that was x3 so 3 Managers calls but still not had one! I’m not ringing no one, I’ve spent hours and hours on phone to Virgin, bout time someone called me. Or I keep posting 👍🏻