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Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, and Winchester.

CityProblem TypeReport Time
Southampton Internet 12 hours ago
Southampton Internet 6 days ago
Southampton Internet 6 days ago
Southampton Internet 7 days ago
Southampton TV 8 days ago
Southampton Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • el1chambo
    simon chamberlain (@el1chambo) reported from Winchester, England

    @Sadler004 Yes mate. Virgin media having problems which is a shock.

  • chocybuttons60
    Caroline Clist (@chocybuttons60) reported from Winchester, England

    @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Bit ironic that @virginmedia still have the audacity to advertise on @itv when their TV service is down across the nation

  • diamonddivabird
    sarah gilbert (@diamonddivabird) reported from Southampton, England

    Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Southampton, England

    @virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮

  • ffsStuart
    Stuart (@ffsStuart) reported from Southampton, England

    @virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Southampton, England

    @southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.

  • ffsStuart
    Stuart (@ffsStuart) reported from Southampton, England

    @virginmedia pls fix internet i cannae watch southampton play man :(

  • el1chambo
    simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.

  • rahim94
    Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Doesnt help either that I cant view the service status on the website either @virginmedia

  • HeresGemma
    HeresSaintGemma (@HeresGemma) reported from Southampton, England

    @virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.

  • raybird1981
    Ray Bird (@raybird1981) reported from Southampton, England

    @virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal

  • el1chambo
    simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰

  • Jovijaqs
    Jacqui Mullarney (@Jovijaqs) reported from Southampton, England

    @virginmedia please sort the signal out as missing the rugby

  • el1chambo
    simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

  • 76chappers
    Milton Chapman (@76chappers) reported from Southampton, England

    @virginmedia my TV signal is not working properly, thanks to this I have missed watching the rugby #virginmedia

  • el1chambo
    simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

  • AdeMcKenzie
    Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • marowe1988
    om (@marowe1988) reported

    @virginmedia your service is a disgrace. Way you've treated my elderly parents is disgusting. Who can i contact to take this forward on their behalf?

  • TompHalliday
    Tom Halliday (@TompHalliday) reported

    @virginmedia hi guys trying to download Virgina Media app onto my Sony TV, only download on it is for Virgin media Ireland and I’m in England !? Any help with this or cm you not download onto a Sony tv?

  • elliehay
    Eleanor Hayward (@elliehay) reported

    @virginmedia live chat - four hours in and still no closer to getting my mother’s monthly bill down to a figure which is fair. @virginmedia

  • HelenBob89
    Helen Ensom (@HelenBob89) reported

    Once again @virginmedia broadband and TV is not working. It’s a ******* joke! Every month our broadband and TV goes out at least three times. When our broadband isn’t down it’s often as slow as dial up. We are moving to Sky!

  • ArcadeDiet
    Stephen (@ArcadeDiet) reported

    @virginmedia Hi. Internet down in MK45. Is it just me or is there an outage?

  • tim_cattlin
    TC 🐌 (@tim_cattlin) reported

    @BaddPreacher @GrumpyXMatelot @virginmedia To be fair to them, despite knowing about their atrocious customer service reputation, I signed up for 100mb last summer. Got a free upgrade to 200mb a couple of months ago. Speeds never below 110 / 210. It sounds like a cable fault somewhere, maybe?

  • lemonfreshrob
    Rob Morris (@lemonfreshrob) reported

    @virginmedia And to add insult to injury you have just sent me a message telling me the issue is fixed (presumably the one I reported hours ago), just after it's gone down again!

  • lemonfreshrob
    Rob Morris (@lemonfreshrob) reported

    For God's sake @virginmedia! That's now twice today the internet has gone down for an extended period. This service is utterly unacceptable, and now of course your support is gone for the day!

  • JamesJohnDotCo
    James John (@JamesJohnDotCo) reported

    @virginmedia Hello, what are the details to contact you. I’ve been going through endless help links. Your messaging service isn’t working and your contact us links aren’t working.

  • BaddPreacher
    BadPreacher🖕🏼🇨🇦➡️🇬🇧🇪🇺 (@BaddPreacher) reported

    @GrumpyXMatelot @virginmedia It’s the speed unpredictability that’s largely the issue for me too. Drops in & out, speeds are inconsistent. I expect less at peak times but not 14mb.