Virgin Media Outage Report in Winchester, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Winchester come from postal codes SO22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Oh and the customer service is pathetic
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Doesnt help either that I cant view the service status on the website either @virginmedia
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal
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Paul Warren
(@pinsi1608) reported
from
Southampton, England
@virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia why is your WiFi so poor.
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia pls fix internet i cannae watch southampton play man :(
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia No issues in area, reboot no different
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Has lock sign over signal strength and message reads WiFi connection failure
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Something did happen but when signing back in to router " authentication problem " displays
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wuntayk Trill
(@WuntaykT) reported
@virginmedia my internet is down. Completely off and the router is not turning on?
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Terry Carter
(@TW2711) reported
@virginmedia for the past two hours, my router has been flashing green and I've got no Internet. It did the same thing for an hour last night as well. Can you help please?
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H. O'Jew #EndSARS
(@holamiju) reported
Your customer care (call centre, online, and lately email) staff are the best at ghosting customers once they're told one wishes to exit the @virginmedia UK network. "Kindly hold on as I transfer you to the department that handles such issues". Then radio silence...for 4 months!
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Unbearable for the foreseeable 🏆
(@AntSweeney) reported
from
Warrington, England
@ThirdUncle2 @virginmedia Exactly the same happened to me just, even had one of the call centre staff say I would've get a dead line when I told her I definitely will. She still transferred me down a dead line. Got told that changing provider isn't a good enough excuse to leave. Its my choice! 😡
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John Moss
(@John_J_C_Moss) reported
@virginmedia I have looked again at the contact section of the website and under make a complaint can't see anything about forums. I have lodged a complaint, again, both on the chat function and by completing the form. Why is this not enough for you?
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JMTAOG1
(@JMATOG1) reported
@virginmedia can you help with a billing query no joy getting through to talk too you know a real person 🙄
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Emma Williams
(@emsiewill) reported
@virginmedia had engineer booked today for smart home package installation. Apparently it's been cancelled and I've now been on your live chat since 8am (almost 6 hours) trying to find out why. Was not informed of cancellation. Not happy. Can you help?
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Louise Cowley
(@lillylalgal) reported
@virginmedia I’m calling because of an issue that occurred last month. Almost one month has now passed & @virginmedia are unable to get a manager to call me back. No response from my email either - poor customer service
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Simon
(@cleggy1966) reported
@torlporl @virginmedia Have had problems with the WiFi from @virginmedia for a few months. Sent an engineer out last month and it’s still no better. Customer Service poor as you can never get through to them. Sadly, I’m tied in for 18 months but will be changing when I get out of the contract
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BoylePlays
(@BoylePlays) reported
@SSebi_ @virginmedia There auto bot sucks *** mate, the text feature I needed to speak to someone about speeds promised and not receiving them and the bot put me onto someone for upgrading packages