Virgin Media outages and service status in Winchester, England

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Eastleigh, and Andover.

City	Problem Type	Report Time
Southampton	Total Blackout	2 days ago
Eastleigh	Internet	14 days ago
Eastleigh	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

• 
  Sarah-Jane Finch (@formula1girl) reported 2 minutes ago from Eastleigh, England

  @virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.

• 
  Sarah-Jane Finch (@formula1girl) reported 2 minutes ago from Southampton, England

  @virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.

• 
  Stephen groom (@edinnature) reported 5 minutes ago from Southampton, England

  @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

• 
  Sarah McGinty (@sarah_mcginty) reported 6 minutes ago from Andover, England

  @virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!

• 
  Sarah-Jane Finch (@formula1girl) reported 6 minutes ago from Eastleigh, England

  @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

• 
  Duckocide Games (@Duckocide) reported 7 minutes ago from Andover, England

  @virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn

• 
  Ben Huntley (@HuntleyBenjamin) reported 20 minutes ago from Andover, England

  Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 20 minutes ago from Romsey, England

  @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

• 
  Sarah McGinty (@sarah_mcginty) reported 21 minutes ago from Andover, England

  @virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!

• 
  Craig (@Danzy92) reported 23 minutes ago from Southampton, England

  @virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?

• 
  Sarah McGinty (@sarah_mcginty) reported 38 minutes ago from Andover, England

  @virginmedia Bang! Gone again. Nothing on service status :-(

• 
  Spider (@KpRoebuck) reported 48 minutes ago from Eastleigh, England

  @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

• 
  Sarah McGinty (@sarah_mcginty) reported 50 minutes ago from Andover, England

  @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  lee Radcliffe (@leeradcliffe73) reported 50 minutes ago from Southampton, England

  @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

• 
  Duckocide Games (@Duckocide) reported 52 minutes ago from Andover, England

  @virginmedia Still not working. About to phone

• 
  Ben Goodwin (@bengood82788338) reported 54 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 55 minutes ago from Southampton, England

  @NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday

• 
  Sarah McGinty (@sarah_mcginty) reported 56 minutes ago from Andover, England

  @virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 59 minutes ago from Southampton, England

  I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 59 minutes ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Escape to the Garden (@JanetsEscapades) reported 4 minutes ago

  @virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!

• 
  Paddy Sweeney (@PaddySw99745534) reported 5 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  Russell Frew (@rhfrew) reported 5 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  BB (@TheWazzo) reported 11 minutes ago

  @virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.

• 
  Cass 🍊 (@DannyCass1) reported 13 minutes ago

  @charlieldrv @SkyHelpTeam If you can move to Virgin Media. Never had a problem and always turn out rapid for the few repairs I’ve needed.

• 
  John McClave (@johnmc32) reported 17 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  Irate_Jobbie (@Irate_Jobbie) reported 21 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  Unainstein (@AstonVillaDoge) reported 22 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Philip Robson (@philnap73) reported 23 minutes ago

  @InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot

• 
  Robert Grace (@Beastial_Maggot) reported 24 minutes ago

  @virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……