Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

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The latest reports from users having issues in Winchester come from postal codes SO22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 12/03/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomAndover TV
United KingdomAndover TV
United KingdomSouthampton Internet
United KingdomAndover Internet
United KingdomWinchester TV

Community Discussion

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?

  • cambo_72 Scott Campbell 🃏🧔🏻🤡🪂 (@cambo_72) reported from Southampton, England

    Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague

  • mrtbonesenior TboneSenior (@mrtbonesenior) reported from Southampton, England

    @virginmedia internet down again SO16 area???

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • RobDrew3 Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobDrew3) reported from Fair Oak, England

    @BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.

  • LaurentBergmann Laurent Bergmann (@LaurentBergmann) reported from Totton and Eling, England

    What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @virginmedia well get renegotiating. their app is awful.

  • Shazer1980 Ms S (@Shazer1980) reported from Southampton, England

    @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

  • _GSPhotography Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England

    Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!

  • HuntleyBenjamin Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

  • debzholmric debbie chapman (@debzholmric) reported from Southampton, England

    @virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    £15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.

  • BurvillePaul Paul Burville (@BurvillePaul) reported from Southampton, England

    @virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!

  • ricoclay Enrico Clay (@ricoclay) reported from Fair Oak, England

    @LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tidycolunick Nick Burgess (@tidycolunick) reported

    @virginmedia A complaint has been raised. I submitted a form on your website a week ago... And called someone today...

  • alexwhit3head_ ALEX (@alexwhit3head_) reported

    @virginmedia Saying no issues but it’s been the same now since Monday. Dropping out hourly, connection is poor, wifi dropping in devices, wired correction completely loosing internet connection. Your service is a f’in joke and it’s criminal you can get away with it! PATHETIC!

  • spillo1313 John Andrews (@spillo1313) reported

    @virginmedia Nope, you had your chance with piss poor customer service.

  • ev2000 Mark Everard (@ev2000) reported

    @virginmedia I still@don’t understand why if tou@think ly account is in arrears you would cancel my direct debit. It makes no sense

  • starfalldocs Starfall Projects (@starfalldocs) reported

    Not sure I've ever regretted a household purchase as FAST as I'm regretting signing up with @virginmedia Their support is dire. I can only assume they guy is talking to several people at once. At least it's only a 12 month contract.

  • carl_robson Carl Robson (@carl_robson) reported

    I have lost all faith in @virginmedia @virginmedialife @VMSolutions_ after over 10 years of being a loyal customer! Kelly Communications attempted to replace my cable outside and in the process disconnected all services NO INTERNET, NO TV and NO PHONE. Until 30th October! 😡😡😡

  • Steveberry1730 Steve berry (@Steveberry1730) reported

    @virginmedia my Internet keeps lagging speeds are ridiculous slow and your service status page keeps coming up with a technical issue is there a problem in the AL7 area

  • parislock Paris (@parislock) reported

    @virginmedia what’s going on? It’s constantly cutting out or slow?!

  • HappyMattTastic supermattman (@HappyMattTastic) reported

    @virginmedia @EGX Biggest gaming event? Using virgin media? Ha ha ha ha ha I sit right next to the virgin router at home & can’t even load words with friends, I have to go on to 3G, it’s better than the cable service. Good luck gaming

  • PATVOne1 P.A.T.V. Scunthorpe (@PATVOne1) reported

    @virginmedia @Me2unotu2me It is an issue with Box Plus, due to ongoing issues at Red Bee and the fire incident they experienced on Saturday night. While other channels are on back up systems, Box Plus don’t have the same systems, so are using The Box and Kiss as back up feeds instead.