Virgin Media outages and service status in Winchester, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Winchester, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 5:11 PM GMT+1.
- TV (43%)
- Internet (29%)
- Wi-fi (21%)
- Total Blackout (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Winchester, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
TV | 6 days ago |
|
Andover
|
Internet | 6 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Saturday Night Beaver (@GingeFTW) reported from Andover, EnglandIs anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day
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Steve Forbes (@ForbesyPresents) reported from Southampton, England@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.
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Spider (@KpRoebuck) reported from Eastleigh, England@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
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Sim Dendy (@SimDendy) reported from Romsey, EnglandApologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. Not seeing it on service page though. Agent said there was network issue.
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Ms S (@Shazer1980) reported from Southampton, England@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Well you said that on webchat you can’t do anything but raise a complaint for me. I called the pre-installs team again who have once again left a note for the area install manager to call. This note has been left several times, and of course - he doesn’t call. This is stuck.
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David Wright (@Mr_PaintPots) reported from Southampton, England@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandYou know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice
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Pauline Richards (@PaulineR59) reported from Southampton, England@LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty
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Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England@mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!
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Clare Old (@enkeli85) reported from Southampton, EnglandWoke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens
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mark wilson (@obcans) reported from Southampton, England@virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?
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Liz Havlin (@Celticchorus) reported from Southampton, England@virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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michael jackson (@cane2147) reported@virginmedia will you sort your internet out 5 times I’ve been disconnected in the last hour £164 a month for this repeated internet and tv issue is unacceptable
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Rick (@rickta1) reported@virginmedia @Benleo Generic replies and absolutely unforgivable call centres off shores just to make that bit more money out of millions- all the while providing an awful service!!!!! Leave them like so many of us all have. Loyalty means nothing to them.
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Lucia (@LadyLucia05) reported@virginmedia Well im hope now and service is still not restored
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Dave (@DaveWW1877) reportedHas anyone else received horrendous Customer Service from @virginmedia regarding the handling of complaints. ?
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Anumcara (@Anumcaras) reported@Benleo @virginmedia Similar happened to me and again the call centre pushing am unnecessary sale and left me with no internet for weeks. Falsely claiming I needed new equipment but didn’t book an engineer It’s not the same company these days. Issues started September and this Friday engineer will finally arrive. I had to go back to sky in the meantime and move the virgin account to an other address because they would not cancel and kept ending calls. I would not recommend them. Also they have had issues nationwide with internet past two weeks impossible to work from home or study. Will they reimburse those customers?
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BlackMamboTR (@BlackMamboTr) reported@virginmedia @DisneyPlusUK Serious trust issues with this company. Commitments were not fulfilled, and statements were inconsistent. Information provided by different representatives contradicted each other. Considering alternative companies is strongly advised.
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Clareactually (@ActuallyClarex) reportedFk sake #virginmedia not working yet again. That’s made my mind up. Cancel it is.
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Danielius Beliauskas (@DBeliauska40488) reported@Benleo @virginmedia Ive also had horrible customer experiences with Virgin. Clue is in the name - havent done it properly before and bad at it
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Adrienne Ayres (@adrienne_ayres) reported@virginmedia No consistent WiFi at 8pm today at CT3 2BA I thought full fibre meant a consistent service???
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Louise Bagshawe (@LouiseMensch) reported@Benleo @virginmedia In America they would have been hit with a bunch of class action lawsuits already but the best you can do is probably make a complaint to a regulator.