Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

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The latest reports from users having issues in Winchester come from postal codes SO22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 12/08/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Andover, Southampton, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomAndover TV
United KingdomAndover TV
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Southampton, England

    @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

  • Dav_Th0mas Dav Thomas (@Dav_Th0mas) reported from Southampton, England

    @ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

  • Alec2306 Alec Clapperton (@Alec2306) reported from Andover, England

    @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • tom_smith6 Tom Smith (@tom_smith6) reported from Southampton, England

    @_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?

  • mjam1978 Morgan Jamison (@mjam1978) reported from Andover, England

    @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

  • jarod4400 clarabella (@jarod4400) reported from Southampton, England

    @virginmedia Funny how you don’t boast about your crap customer service.

  • JoannecolesJo Jo (@JoannecolesJo) reported from Eastleigh, England

    Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

  • KpRoebuck Spider (@KpRoebuck) reported from Eastleigh, England

    @virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help

  • Shazer1980 Ms S (@Shazer1980) reported from Southampton, England

    @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @virginmedia well get renegotiating. their app is awful.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

  • FunkyChipster F.A.Jess (@FunkyChipster) reported from Southampton, England

    @virginmedia I'd like some help here

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sozzleton Sarah (@Sozzleton) reported

    @virginmedia Your service has been shocking lately. I was without Wi-Fi for over 24 hours a couple of weeks ago and 8 hours last week and constantly dropping in and out of signal. What’s going on, seriously?!?

  • ajmorr_is Andy 🖌️ (@ajmorr_is) reported

    @jasonkneen @virginmedia @pingdom Yep, first report of an outage for me was at 3.05 this morning, and yet still down now 5 hours later.

  • d_j_m1979 Dave (@d_j_m1979) reported

    @virginmedia 7 hours down. Where’s the compensation you bunch of absolute clowns?

  • oldmuggins Old Muggins (@oldmuggins) reported

    @virginmedia Just had no broadband for 3 weeks and now it’s gone down again. You’re a joke

  • AnnieMurray Anna Murray (@AnnieMurray) reported

    @emmalunn @virginmedia Honestly, trying to run a business from home with a Virgin is pure torture! The broadband is so patchy and customer service calls just don’t get answered. This has got me rethinking our whole package with them

  • ChakrabartyS SChakrabarty (@ChakrabartyS) reported

    @virginmedia It has been the case for the past few days now that it was intermittent, today it is practically dead. even your mobile coverage is affected here. your chatbot is not up to date, and your website is not working. how do we report? you still say all is great in our neighbourhood

  • callmeSJS S (@callmeSJS) reported

    @virginmedia what’s going on with the service today? Constant cut outs since 5am.

  • Zait0bu Zai (@Zait0bu) reported

    @virginmedia Pretty embarrasing lack of communication and service literally the day before you bump up everyone's prices. You have a monopoly in my area or I would be gone in a heartbeat.

  • maz3613 Ian 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 Yorkshire 🇺🇦 (@maz3613) reported

    @virginmedia You might want to change the recorded message that people hear saying there’s no problem when you know there is !

  • leg999 Lauren (@leg999) reported

    @virginmedia Were you waiting for the press to start reporting on the outage before communicating to your customers? Or waiting for it to be fixed? The outage didn’t disappoint me, the total silence from the company did.