Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

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The latest reports from users having issues in Winchester come from postal codes SO22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 03/10/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomAndover Internet
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.

  • simonnewby Simon Newby (@simonnewby) reported from Southampton, England

    @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!

  • kaz123s Karen Simpson (@kaz123s) reported from Andover, England

    @virginmedia so we’ve been with out our tv service since yesterday morning. The service checker has had the fixed time extended twice. What is going on?

  • _GSPhotography Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England

    @virginmedia I'll try to sign in with a different email address.

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out

  • sarah_mcginty Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia Bang! Gone again. Nothing on service status :-(

  • formula1girl Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lucadreenalize luca DeRella (@lucadreenalize) reported

    @virginmedia And yes, I'm very unhappy, even now I had to cancel an online lesson on Zoom due to wifi problems

  • i_am_mickey Michael (@i_am_mickey) reported

    @virginmedia Not as the minute, the issue was last night not today

  • creepy1986 Andrew Crawley (@creepy1986) reported

    @virginmedia Hi, it's not a complaint it's a fault fix. I raised the ticket number above I gave you on 11th March. The link you provided says there's no cases on my account at the moment...

  • Evergamer16 Evergamer (@Evergamer16) reported

    @virginmedia I’m afraid he was on for an hour he got passed from pillar to post and never got anything other than trying to upsell him more expensive packages... he’s happy with his current package and just needs a V6 box that he can watch Netflix on without constant pauses and stuttering...

  • markuswood6 markus wood (@markuswood6) reported

    @virginmedia so assumimg I was calling your call centre and it wasnt free how would that work if I was queuing for an hour? I hang up and join the queue again and at an hour hang up again? Why don't you do a survey asking your customers if they think an hour is OK?

  • PhotoMadeSimple Phil Hibberd (@PhotoMadeSimple) reported

    @virginmedia that link doesn't work. call you just call?

  • JamesMorley92 James Russell-Morley (@JamesMorley92) reported

    @virginmedia It’s concerning a payment we appealed. We made an online complaint waited 28 days never heard anything. So I rang around 2 months ago and was told I’d get a phone call from complaints department within 72 hours and never did. No reference number as our account has now been closed

  • musicguitarhero Ron Bell - the identified (@musicguitarhero) reported

    @AnnCleeves @virginmedia BT let you have 3 boosters. I have them around the house. Only issue is you need to keep ringing them up for each one but they work fine. Hope you get sorted.

  • SecretSquizzer Secret Squirrel (@SecretSquizzer) reported

    @virginmedia One thing to you credit is Virgin is always responding on twitter lol but no there is nothing you can do to help I am going through the complaints process now

  • PDB401 Danny B (@PDB401) reported

    @virginmedia for such a simple solution to my issue, they certainly made it difficult (4 days of phone calls to every department) today I found out that it was actually an easy fix 😳 why do you make it so difficult and frustrating?? Had I been told on Friday, what I was told