Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

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The latest reports from users having issues in Winchester come from postal codes SO22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 11/29/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomAndover TV
United KingdomAndover TV
United KingdomSouthampton Internet
United KingdomAndover Internet
United KingdomWinchester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • FunkyChipster F.A.Jess (@FunkyChipster) reported from Southampton, England

    @virginmedia I'd like some help here

  • jarod4400 clarabella (@jarod4400) reported from Southampton, England

    @virginmedia Funny how you don’t boast about your crap customer service.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @virginmedia well get renegotiating. their app is awful.

  • BurvillePaul Paul Burville (@BurvillePaul) reported from Southampton, England

    @virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.

  • JoannecolesJo Jo (@JoannecolesJo) reported from Eastleigh, England

    Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s

  • cambo_72 Scott Campbell 🃏🧔🏻🤡🪂 (@cambo_72) reported from Southampton, England

    Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

  • Dav_Th0mas Dav Thomas (@Dav_Th0mas) reported from Southampton, England

    @ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...

  • mjam1978 Morgan Jamison (@mjam1978) reported from Andover, England

    @virginmedia Hi John Thank you for offering to assist. Internet is no better. Unstable and keeps dropping out cannot work from home as it cannot keep up with demands nor can my son effectively work online for school. Service in 2021 as poor as it was throughout 2020 🙄

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

  • Mr_PaintPots David Wright (@Mr_PaintPots) reported from Southampton, England

    @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

  • HuntleyBenjamin Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • Shazer1980 Ms S (@Shazer1980) reported from Southampton, England

    @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tingu22 Ting Chan (@Tingu22) reported

    @virginmedia Can never seem to speak to anyone at Virgin, always end up speaking to a stupid useless automated robot.

  • Joander20979736 Jo anderson (@Joander20979736) reported

    @virginmedia our WiFi keeps cutting out, rang virgin, your engineer put phone down on me, I’m working from home, I need WiFi. I need this resolved

  • Marksoncm Mr Markson (@Marksoncm) reported

    @virginmedia What's going on in Area 06 Since 9AM?! U guys need to sort Ur $#*% out. No Broadband, no TV. What are you being paid for? Every 2 months U activate this bull$#*% and say network is down due to fault. How long does it take to rectify or change it? I'm leaving this B.S

  • carolannoscar Carol ann (@carolannoscar) reported

    @virginmedia who then asked me if I’d like to open a complaint about the 2 advisors who lied to me I opened complaint and was told I would b contacted within 30 days by phone by a manager to resolve surprise no phone call received e mail about resolution made no sense

  • fiona_stannard Fiona stannard (@fiona_stannard) reported

    @virginmedia the person I have been dealing with for months - David - has disappeared, still no resolution for criminal damage caused????? What is going on Virgin Media???

  • SilentEchoUK Eoin Bathurst (@SilentEchoUK) reported

    We have a business account because, weirdly, working in esports requires the internet and I have literally had a similar intermittent connectivity issue with Virgin Media in the UK where they were able to fob me off because I had a consumer account.

  • carolannoscar Carol ann (@carolannoscar) reported

    @virginmedia hi just thought I would let u now about my customer experience with your company didn’t contact us to let us know you where coming about installation outside dragged the cables all over the garden complete mess made contacted virgin £50 compensation given fine

  • Dee6Denise denise (@Dee6Denise) reported

    @virginmedia hi I have a new sim arrived this morning can't ring out and no Internet can any 1 help

  • martin_fry15 Martin Fry (@martin_fry15) reported

    @virginmedia how do I register a loss of service? No Internet, phone or TV all day and now being told it will be fixed late tomorrow!

  • Shangudra Shanapo (@Shangudra) reported

    @virginmedia "We have detected an issue on our network which maybe affecting your broadband service. What does this mean? This is impacting multiple customers in your area. This will cause intermittent speeds and performance may vary at times."