Virgin Media Outage Report in Winchester, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover, Southampton, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Andover |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Saturday Night Beaver
(@GingeFTW) reported
from
Andover, England
Is anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….
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Sim Dendy
(@SimDendy) reported
from
Romsey, England
Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
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Ryan Stanikk 📸
(@reyewon) reported
from
Southampton, England
Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...
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Mike Thornton
(@Mike4Eastleigh) reported
from
Fair Oak, England
@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
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Michael bennett
(@mickeyboy71) reported
from
Andover, England
@virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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Vivienne 💙🧡🌻
(@Vdweller) reported
from
Southampton, England
@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
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HeresSaintGemma
(@HeresGemma) reported
from
Totton and Eling, England
@virginmedia need help regarding new landline not working?
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SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
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moja10s
(@moja10s) reported
from
Andover, England
@virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
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Cllr Sarah M Vaughan
(@sarahmvaughan) reported
from
Southampton, England
2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
@davenevin @virginmedia Luckily their customer service is excellent 🥴
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Mark Cook
(@Macsaint99) reported
from
Southampton, England
@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
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Ben Goodwin
(@bengood82788338) reported
from
Southampton, England
@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ColinKT4
(@ColinKt4) reported
@virginmedia OK. So I did that and it says there’s a “really complicated issue” and is taking longer to fix. Meanwhile I can’t do Zoom meetings or upload photos to clients because it drop so frequently. Ideas?
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Faraz Hafez
(@FarazHafez) reported
@virginmedia Just my street/area for some bizarre reason. Been working fine for 4 years but since 4th January this year it’s been like this. I have 2 sims on my account and both have same issue
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Celia_O
(@CeliaEquality) reported
@cokefour @virginmedia Poor show.
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Ryan Janes
(@ryryjanes) reported
@virginmedia are just terrible. Our prices are going up, our broadband keeps dropping out and I've been trying to contact to cancel or get a better deal the last few days with no luck. Awful customer service.
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Amber G👑
(@ambertothecore) reported
3rd time in 2 weeks without broadband for over 24 hrs @virginmedia @VMSolutions_ Was promised never again by your customer service - but it has. I'm not happy.
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Faraz Hafez
(@FarazHafez) reported
@virginmedia hey there please can you look into my network issue. Since the beginning of this year around the 2/1/2022 my 4G has stopped working around my house/street. Past 4 years it’s been working fine but I have to switch to 3G to get internet. Any help??
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Market Gem 💎🤲🏼
(@marketgem) reported
@Hendi213 @virginmedia Funny you say this @Hendi213 I signed up to a package for new customers and they simply cancelled it for me as an existing customer of 12 years via email. I’ve been paying premiums but have moved to Sky now and it’s much better & cheaper.
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Maxwell Gillespie
(@MaxwellGillesp1) reported
@tommyinnit Your landlord is like “if problem call on the magic telephone of dialling” also if you need an adapter for the wall they’re really cheap and if you need an adapter for the router if it’s virgin media then there’s always an adapter in the box for the router
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Rumzy
(@Rumzy_RT) reported
@virginmedia we are on your highest end package and our. Download is fine but our upload is not at 50mbs it’s at 0 or 0.1 mbs. YES I HAVE RESET THE ROUTER please help
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Stephen Pugh 🏴
(@SCFC_Pughy34) reported
@DUCKmagstoke @virginmedia Stick with virgin. Apart from lila, there's nowt better for speed. I've never had an issue. And if I have it's just an off and on job. I'm on 350mbps but over wired connection to the TV and consoles I'm getting well over 500mbps. BT can only offer 40mbps in my area