Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

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The latest reports from users having issues in Winchester come from postal codes SO22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 12/02/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, Winchester and Romsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomAndover TV
United KingdomAndover TV
United KingdomSouthampton Internet
United KingdomAndover Internet
United KingdomWinchester TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • cambo_72 Scott Campbell 🃏🧔🏻🤡🪂 (@cambo_72) reported from Southampton, England

    Dear @virginmedia I’m trying to have some banter with some friends in the PO postcode but it seems the broadband is down in that area. Any idea why? #SaintsFC #topoftheleague

  • poppyboo1007 Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported from Andover, England

    @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

  • LaurentBergmann Laurent Bergmann (@LaurentBergmann) reported from Totton and Eling, England

    What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @virginmedia well get renegotiating. their app is awful.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

  • debzholmric debbie chapman (@debzholmric) reported from Southampton, England

    @virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    £15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.

  • BrainTumourSurg Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

  • _GSPhotography Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England

    Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!

  • Shazer1980 Ms S (@Shazer1980) reported from Southampton, England

    @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

  • RobDrew3 Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobDrew3) reported from Fair Oak, England

    @BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.

  • ricoclay Enrico Clay (@ricoclay) reported from Fair Oak, England

    @LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now

  • BurvillePaul Paul Burville (@BurvillePaul) reported from Southampton, England

    @virginmedia how about wasting less time advertising new products and get your damn internet and tv service to work for more than a few days without a problem!

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?

  • mrtbonesenior TboneSenior (@mrtbonesenior) reported from Southampton, England

    @virginmedia internet down again SO16 area???

  • HuntleyBenjamin Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • Celticchorus Liz Havlin (@Celticchorus) reported from Southampton, England

    @virginmedia appalling service. TV been out for 3 days now. Broadband gone this morning. Modem has no lights. You are charging vast sums of money for a useless service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • krishofayr Krish (@krishofayr) reported

    @virginmedia can't access Internet at post code KA6 6FD. Already for few weeks speeds were low with lots of drop outs. Help

  • claireycombat ClaireyM #FBPE #GTTO (@claireycombat) reported

    @virginmedia No, I gave up. I work long hours so I am not able to wait on the phone for 45 mins. I need to cancel within the 14 day cooling off period so I wrote instead and it was delivered on Tuesday. Will this suffice?

  • 00xCiara Ciara 🇮🇪 (@00xCiara) reported

    @VirginMediaIE is there an outage in D8? Have tried hard reset but still stuck on flashing green base light since after 6pm this evening. #outage #virginmedia #dublin

  • barbaranorth1 barbara north (@barbaranorth1) reported

    @virginmedia I have put a complaint into virgin media and is now being looked into. It was regarding Netflix being cancelled by you even though I had recently paid and still due to be charged on upcoming bill. Plus the amount of time sorting it on the phone! And wrong advice by your team.

  • DocTorHaus Tom Gilson (@DocTorHaus) reported

    @virginmedia can you not sort your service out please? Internet off and on for 2 days now.

  • katherineben Skaty (@katherineben) reported

    @virginmedia Hello, it's been 3 days I have been trying to contact someone now. Each evening I am cut off at closing. Will you do anything to help ?

  • PR70FFX Proff (@PR70FFX) reported

    @virginmedia I can but i wont as im no longer a customer. If you vet your calls thoroughly then that will help you understand more the poor competency and behaviour of your staff.

  • SusieWright893 Susie Wright (@SusieWright893) reported

    @virginmedia We were told we could transfer our old router to our new house immediately, no problem. In fact the connections don't fit the router so we need to wait for an engineer to come. Seems like something Virgin should have anticipated rather than promising it would work.

  • DazzledMin DazzledMin (@DazzledMin) reported

    @virginmedia You guys haven’t done everything you can to help, you told me you couldn’t offer support but then suddenly can offer me a chat. The BQM is requesting credit card details, which we shouldn’t have to hand over. Awful customer service. The quicker BT get to my town the better

  • francesca_kate franzipan (@francesca_kate) reported

    @virginmedia I sent the equipment back, never received a final bill & couldn't log into my account. I had a msg to say I was being refunded a disconnection fee then zero correspondence til the debt collectors. I've now paid but I don't want this on my credit rating as its not my doing. 😠