Virgin Media outages and service status in Winchester, England

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Andover.

City	Problem Type	Report Time
Southampton	Total Blackout	8 hours ago
Southampton	TV	1 day ago
Southampton	Internet	2 days ago
Southampton	Wi-fi	7 days ago
Southampton	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

• 
  Sarah-Jane Finch (@formula1girl) reported 7 minutes ago from Eastleigh, England

  @virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….

• 
  Sarah McGinty (@sarah_mcginty) reported 10 minutes ago from Andover, England

  @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  Tom Smith (@tom_smith6) reported 12 minutes ago from Southampton, England

  @_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?

• 
  Sarah-Jane Finch (@formula1girl) reported 15 minutes ago from Eastleigh, England

  @virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.

• 
  Trevor Webb (@WebbTowers) reported 16 minutes ago from Hedge End, England

  Hi Is there a problem in the SO30 area? @virginmedia

• 
  Simon Newby (@simonnewby) reported 17 minutes ago from Southampton, England

  @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

• 
  Alec Clapperton (@Alec2306) reported 22 minutes ago from Andover, England

  @virginmedia I have done all of this multiple times and nothing has come up. Today has been particularly bad where I lose signal every 5 minutes. I don’t need to keep doing the troubleshooting steps, I need a new router or an engineer

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 25 minutes ago from Southampton, England

  I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

• 
  Dmitri Old (@DmitriusOld) reported 31 minutes ago from Over Wallop, England

  I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 33 minutes ago from Romsey, England

  @virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens

• 
  LoUlOu (@Lou_LouFML) reported 34 minutes ago from Southampton, England

  Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

• 
  lee Radcliffe (@leeradcliffe73) reported 34 minutes ago from Southampton, England

  @virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡

• 
  Sarah-Jane Finch (@formula1girl) reported 35 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 37 minutes ago from Southampton, England

  So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1

• 
  Steve Forbes (@ForbesyPresents) reported 38 minutes ago from Southampton, England

  @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 41 minutes ago from Romsey, England

  @virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care

• 
  Sarah-Jane Finch (@formula1girl) reported 42 minutes ago from Southampton, England

  @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

• 
  Mel Cass 🎶💅🏻💋 (@poppyboo1007) reported 44 minutes ago from Andover, England

  @mouthwaite @virginmedia They are shite!!! We have had the same issue since March last year! Up and down like a yo-yo!!

• 
  Sarah McGinty (@sarah_mcginty) reported 54 minutes ago from Andover, England

  @virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 56 minutes ago from Southampton, England

  You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Randon (@NRandonFactor) reported 2 minutes ago

  Virgin Media broadband has been down all morning. Tried twice to speak to someone but held in queue for now more than three hours. Utterly useless @virginmedia

• 
  Ross McKinley (@rossmckinley) reported 4 minutes ago

  Yet more shockingly poor service from @virginmedia. Long standing customer but have been trying for three months now to change my package and can’t because three times now I’ve been told I’ll be called and haven’t! Literally don’t care about their customers at all

• 
  Paul goodhall (@paulieg1066) reported 6 minutes ago

  @virginmedia got to be the world’s worst customer service been on hold for hours

• 
  Sam Stephens (@samstephens_96) reported 8 minutes ago

  @virginmedia please can you check your DMs? I have tried contacting your customer service on all other platforms with no avail

• 
  Paul Caley (@PC_ale) reported 9 minutes ago

  @virginmedia After several calls, a site visit we still get error CS2312 when playing VOD content- this has been an outstanding intermittent issue since the v6 upgrade to 360 from TiVo.

• 
  Paul Caley (@PC_ale) reported 9 minutes ago

  @virginmedia the people on web chat not working today? Been getting the still in a queue message for almost the last hour and a half. Is it to raise a complaint? So who do talk to raise a complaint about raising a complaint, as the method to raise a complaint is not working!

• 
  @Live Chat Squad (@LSquad17045) reported 12 minutes ago

  @richbutz l am from virgin media customer service.

• 
  June Tobin (@junie1954) reported 12 minutes ago

  @virginmedia customer service is awful. Cannot find an easy way to contact you. Please would someone resolve this issue for us.

• 
  Dgjbear (@Dgjbear1) reported 13 minutes ago

  @virginmedia Hiya. I’ve been on hold trying to get through to your team that deals with retention for an hour. AN HOUR. And you want to increase my monthly fee by 50%? For this level of customer service?

• 
  Dave #oafc (@Rusty_Barnacle) reported 15 minutes ago

  @virginmedia have to say I've really enjoyed spending over 15 hours on the phone and 10 of those on hold this week trying to sort my contract out because your salesperson didn't sort it properly. I've been trying to cancel for 2 hours this morning and been left on hold again