Virgin Media Outage Report in Winchester, Hampshire, England
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The latest reports from users having issues in Winchester come from postal codes SO22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Andover, Southampton, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Andover |
TV | |
| Andover |
TV | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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Michael bennett
(@mickeyboy71) reported
from
Andover, England
@virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.
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SM
(@southnorthener) reported
from
Southampton, England
@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
@davenevin @virginmedia Luckily their customer service is excellent 🥴
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Sim Dendy
(@SimDendy) reported
from
Romsey, England
Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
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Cllr Sarah M Vaughan
(@sarahmvaughan) reported
from
Southampton, England
2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia Bang! Gone again. Nothing on service status :-(
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Ryan Stanikk 📸
(@reyewon) reported
from
Southampton, England
Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...
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moja10s
(@moja10s) reported
from
Andover, England
@virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia Well after the services going again today, virgin media appeared a my door ( my property was ' doing lots of noise at the junction') fixed an issue with my hub and now its never been so fast!! Ive never seen so many virgin media vans in my area!
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chris
(@crumblechris) reported
from
Winchester, England
@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
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Mark Cook
(@Macsaint99) reported
from
Southampton, England
@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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maria pearson
(@mariapearson12) reported
@TheLukeMcCall @SkyUK Hi! Virginmedia are no better! When you phone them to say your broadband isn't working they tell you to hang up and go on line!!! If you continue with the automated response they text you a link to go on line!!! WHAT part of I cant get on line dont they understand????
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JΔKE COOPER †
(@JakeCooper1997) reported
@virginmedia when are you going to make your wifi routers actually work! Over a year with poor connection ridiculous!!
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JAMES N
(@C_JamesN) reported
@virginmedia Thank you for your help. Who do I speak to about Amazon Prime Promotions? It was listed in my renewal contract but, the code I received didn't work and I got an email saying the memberships code was sent by mistake. I tried text chat but got cut off last week. 🙁
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🌹Heather Gardens🪐
(@BrooksAquarius) reported
@virginmedia you need to sort your **** OUT! You can’t be having people pay obscured amounts of money for your ****** WIFI! GET IT TOGETHER OR JUST SHUT DOWN 🤬
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Aiden Noah ❤️🧡💛💚💙💜
(@XAiden_NoahX) reported
@virginmedia I will try again on my walk tomorrow then fill this in if the problem persists. It might just be that I have terrible coverage in my area, which isn't ideal but can't be helped. I've already had a replacement once for pretty much the same problem (but worse) so that's confusing
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LukeMitchell76
(@LukeMitchelll_) reported
And, sorry about the quality of the stream today. @virginmedia must’ve had some problems when I’m getting 400 bitrate constant. Looked like I was playing with pixels for the whole stream.
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Fire WAP With Me 🥧
(@RocketRectum) reported
Why has @virginmedia's Internet been so unreliable the last few weeks? And today its finally just died outright. Looking around online lots of people seem to have the same issues day in and out. Gonna have to call them tomorrow. Need a new router anyway and an upgrade.
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Michelle Walker
(@Chelle__W) reported
@virginmedia 1/2 He said there’d been faults in the area today but that doesn’t explain why it’s been happening on and off for weeks and mostly not working since Friday, he then said we should’ve reported it days ago. Then said he can’t send out an engineer until we call back in 48hours
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Michelle Walker
(@Chelle__W) reported
@virginmedia 2/2, he was contradicting his reasons for not sending an engineer to us and then when we explained that the internet was still not working whilst on the phone to him and that the issue isn’t solved so we’re not happy with being told to call back in 48hrs, he then hung up
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P.money15
(@StaBByJoLtZz) reported
@virginmedia The internet is very very poor, I’m hearing this is happening a lot with you recently, this is not really acceptable