Virgin Media

Virgin Media Outage Report in Winchester, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Winchester, Hampshire, England 10/16/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (33%)

    TV (33%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Winchester, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Ropley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • Mike4Eastleigh Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England

    @virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!

  • crumblechris chris (@crumblechris) reported from Winchester, England

    @virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….

  • HeresGemma HeresSaintGemma (@HeresGemma) reported from Totton and Eling, England

    @virginmedia need help regarding new landline not working?

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

  • mickeyboy71 Michael bennett (@mickeyboy71) reported from Andover, England

    @virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.

  • ForbesyPresents Steve Forbes (@ForbesyPresents) reported from Southampton, England

    @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1

  • sarahmvaughan Cllr Sarah M Vaughan (@sarahmvaughan) reported from Southampton, England

    2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

  • crumblechris chris (@crumblechris) reported from Winchester, England

    @virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks

  • SimDendy Sim Dendy (@SimDendy) reported from Romsey, England

    Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?

  • southnorthener SM (@southnorthener) reported from Southampton, England

    @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

  • Macsaint99 Mark Cook (@Macsaint99) reported from Southampton, England

    @virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday

  • GingeFTW Saturday Night Beaver (@GingeFTW) reported from Andover, England

    Is anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day

  • Vdweller Vivienne 💙🧡🌻 (@Vdweller) reported from Southampton, England

    @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

  • bengood82788338 Ben Goodwin (@bengood82788338) reported from Southampton, England

    @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

  • moja10s moja10s (@moja10s) reported from Andover, England

    @virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    I have a go at customer service a lot, but with the move @virginmedia were great, @thameswater exemplary, @SouthernWater a great guy on customer helpline and Test Valley Council efficient and personable. It can be done, you know.

  • crumblechris chris (@crumblechris) reported from Winchester, England

    @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lucky_Lugo (500) Days Of Neco (@Lucky_Lugo) reported

    @virginmedia My Wifi is crap as usual, it’s been intermittent for about 3 weeks and totally useless outside of the room with the router. Where can I log this as an issue as it needs to be resolved ASAP

  • rhoadster91 Girish Kamath (@rhoadster91) reported

    @virginmedia Unfortunately didn't work. I'll try this again in a few weeks. Hopefully it's just a transient issue.

  • Sie_the_donkey Simon (@Sie_the_donkey) reported

    @virginmedia hi I’m having trouble wi my wi-fi, when I’m by the router I’m getting 200mbps but when I’m upstairs in the bedroom I’m hardly getting anything at all

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia We have been ringing for several months now trying to sort this out ,the wife in the hub room and wired are fine it’s just in our other main room it has days where it cuts out ,I’ve done all the required self help ,used to app to scan the room to black spots but doesn’t find any

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @virginmedia We were told on one call it was showing a fault and they would get someone to call but that was two months ago ,nobody ever rang ,if I use my phone or a different iPad you can see the signal disappear often but then other times It will be fine ,just in that room though

  • Dub_Snapper Paul Anthony (@Dub_Snapper) reported

    Bloody virgin media, broadband connection has been poor over Christmas & still not fixed, seems several parts of Dublin are affected, can't wait for eir fibre to be available, street is already cabled & ready to go, cheaper too

  • jobarton87 Jo Jo (@jobarton87) reported

    @virginmedia Unless the devices are in the same room as the box the connection is poor

  • Midgecpfc MidgecpfcⓂ️ (@Midgecpfc) reported

    @virginmedia Now, if you don't mind, I am no longer a customer therefore do not need you or anyone else from that ****** company contacting me!

  • bin_the_bin Binthebin (@bin_the_bin) reported

    @virginmedia I think we’ve gone full circle. - sales team couldn’t/wouldn’t help - they said a supervisor would call but no one has. Can no one help? Should be easy to sort - like I say next door have it!

  • danvis1 Dan Visser (@danvis1) reported

    @virginmedia @virginmedia you should have stayed closed, no customer service is way better than this