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Virgin Media

Virgin Media outages and service status in Winchester, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Winchester, including 1 direct report.
  • The most common problems reported in this area mention TV, Wi-fi, and Internet.
  • The most recent signal from this area was received May 27, 9:39 AM GMT+1.
  • 42% TV (42%)
  • 32% Wi-fi (32%)
  • 21% Internet (21%)
  • 5% Total Blackout (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Virgin Media

Virgin Media is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Hampshire, and Andover.

CityProblem TypeReport Time
Southampton Internet 22 hours ago
Southampton Wi-fi 1 day ago
Southampton TV 2 days ago
Southampton Wi-fi 3 days ago
Hampshire Wi-fi 4 days ago
Southampton Wi-fi 5 days ago

Nearby cities with recent reports

Southampton

6 recent signals

22 hours ago
Hampshire

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

  • DIZZYDJC
    Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported from West End, England

    @virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days

  • _GSPhotography
    Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England

    @virginmedia I'll try to sign in with a different email address.

  • BrainTumourSurg
    Paul Grundy (@BrainTumourSurg) reported from Winchester, England

    Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling

  • southnorthener
    SM (@southnorthener) reported from Southampton, England

    @virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?

  • ForbesyPresents
    Steve Forbes (@ForbesyPresents) reported from Southampton, England

    @tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻

  • Duckocide
    Duckocide Games (@Duckocide) reported from Andover, England

    @virginmedia Still not working. About to phone

  • colingrinnell
    colin grinnell (@colingrinnell) reported from Southampton, England

    @virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work

  • HuntleyBenjamin
    Ben Huntley (@HuntleyBenjamin) reported from Andover, England

    Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

  • sarah_mcginty
    Sarah McGinty (@sarah_mcginty) reported from Andover, England

    @virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!

  • enkeli85
    Clare Old (@enkeli85) reported from Southampton, England

    Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄

  • sarahmvaughan
    Cllr Sarah M Vaughan (@sarahmvaughan) reported from Southampton, England

    2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia The installation is still not complete! That’s the problem. Virgin was ordered on 2nd oct. First install was planned on 17/10 and then cancelled by Virgin. Virgin have cancelled 8-10 times since. It’s now 08/12! 52 days and counting

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?

  • simonnewby
    Simon Newby (@simonnewby) reported from Southampton, England

    @virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.

  • PandaKingPinder
    Panda 🐼 (@PandaKingPinder) reported from Romsey, England

    @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MonsterMikeyG
    mike gorman💙 (@MonsterMikeyG) reported

    @JamieGBarry @virginmedia I cancelled @virginmedia after 15years last week as my bill hit £200. They offered me a decent package but I said no. Phoned me over 6 times over the next 2 days before I answered only for them to offer me a worse deal than the one I turned down. Madness

  • racenerd2
    racenerd2 (@racenerd2) reported

    @virginmedia @JamieGBarry @virginmedia This really is a terrible response. The price goes up because the price goes up. Seriously? We were with you for years, but got sick of the constant increases and the depressingly asymmetric customer interface... trivial to move to a higher cost contract, but reducing the cost involves sitting on hold then speaking to an overseas call centre. This business model screams desperation. It's customer hostile. Please, wake up and pack it in. We're now with Toob, £29/mo for 900M+ fibre. We ported our phone number to a VoIP service for about £2.99/mo and don't miss the ad-stuffed cable TV channels at all.

  • WFC_Jack04
    Jack (@WFC_Jack04) reported

    @virginmedia Your WiFi is AWFUL

  • DanielCasey7
    Daniel Casey (@DanielCasey7) reported

    @virginmedia @JamieGBarry @virginmedia we shouldn't have to move through three call centre departments, 20 requests to cancel the contract only to be hard sold a more expensive contract, eventually the cancellation request is accepted, then the retentions dept can actually offer a fair deal.

  • andrewvarley
    andrew varley (@andrewvarley) reported

    @virginmedia @JamieGBarry Idiots I left and will never go back rip off merchants!

  • SJA505
    SJA505 (@SJA505) reported

    @virginmedia @PeteUK7 3months to update an auto send template. Media savvy VM at the cutting edge of tech and customer service.

  • pauliebwillcox
    Pauliebwillcox💙 (@pauliebwillcox) reported

    @virginmedia I upgraded to Virgin360, it's been a nightmare- 4 times the box has reset & lost all our recordings, it fails to records things and its been impossible to get any help - we've been with you with no problems for decades, can you get me some help before I move to Sky?

  • FractalDoctor
    Dr Stuart Woolley (@FractalDoctor) reported

    @PeteUK7 @virginmedia Had exactly the same situation last year with a close relative. Complete shambles that took many mails and waiting on hold on the phone to resolve, then sending back boxes of crap that would no doubt go into landfill. I'd recommend avoiding them at all costs, for anyone.

  • WeHearYou2020
    WeHearYou (@WeHearYou2020) reported

    @virginmedia @rafthemaster They offer an awful service. When there was a national outage a fee weeks ago our main box coincidentally went off and stopped working. Spent nearly two hours on the phone waiting and then trying to explain our problem. We were promised a new box. Still waiting. Shocking service.

  • Welsh_Villa
    WelshVilla (@Welsh_Villa) reported

    @JamieGBarry @virginmedia Once our contract is up we are off from virgin media. Terrible company