Virgin Media Outage Report in Winchester, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Southampton |
Total Blackout | |
| Andover |
Internet | |
| Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
-
Zeno Oxford
(@a1zeno) reported
from
Romsey, England
@virginmedia The customer service team’s response time is appalling, we’ve been trying to report this issue for months and never get an answer. It’s made our decision for us when it comes to renewing!!!
-
Sonya McLean
(@Sonnmclean) reported
from
Eastleigh, England
@virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!
-
very edward
(@eddavie88786879) reported
from
Andover, England
@virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********
-
Tim Underwood
(@TimTheSurgeon) reported
from
Winchester, England
Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
-
Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
-
Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
-
Грэм Рикман
(@rikki32) reported
from
West End, England
@virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!
-
Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
-
HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!
-
Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
-
Alan Tracey
(@DukeOfBelmsford) reported
from
Totton and Eling, England
@virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.
-
Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
-
Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia £44.50 for internet that has been down multiple times within a week.
-
Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
-
Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
-
Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Cormac Clarke
(@cormacclarkepr) reported
@virginmedia @ellencmanning Sorry to barge in here Ellen but @virginmedia do they ****. I receive subpar services and now I’m being given the gift of paying more for it
-
Dougie Gillespie
(@shmugglas1st) reported
@GrantStottOnAir @virginmedia @virginmedia are absolutely rank rotten, so glad I'm no longer with them. I went thru 3 Tivo boxes, 2 routers and 2 boosters before saying 'enough'. Their kit is just cheap crap, and their only offered fixes to issues involve spending EVEN MORE money on more expensive plans.
-
Debbie Wray
(@DebbieWray6) reported
@virginmedia you suck. The most appalling Customer Service. No loyalty to long-standing customers of which I am one (but not for much longer). I could list my frustrations but know 100 that it wouldn't be acknowledged. Felt compelled to share.
-
Denise Stephenson
(@DeeLiz72) reported
@virginmedia part 2: glitching out. My sister and I have both tried calling, she was thrown off the call, I only got through to the annoying automated service which said it checked the line and there are no problems. This is untrue. My whole road has complained about the poor
-
Bob Lomax
(@BobLomax2) reported
@virginmedia And the process for refunding service charges based on interuptions that have been on-going since Monday 20th Feb?
-
2 Clicks
(@2Clicks2022) reported
@Fifakill_ @virginmedia I think your router is renewing IP address just past midnight. fixed IP should help
-
ᴛᴀʀᴀ
(@taraking_x) reported
@virginmedia I have yes and I was chatting to someone on WhatsApp and because I didn't reply in 5 minutes they closed the chat! But yeah they can take up to half an hour to reply sometimes and that's okay? They didn't even know what the complaint was properly about
-
Denise Stephenson
(@DeeLiz72) reported
@virginmedia part 4: can someone from customer service pull their finger out and contact me to discuss this shoddy service?
-
Denise Stephenson
(@DeeLiz72) reported
@virginmedia part 3: poor service this month. The connection has never been great, since it was installed really. We were told when we complained then that it just needed to settle(!). I am serving 30 days notice to cancel the contract. I am in the SE25 area.
-
Denise Stephenson
(@DeeLiz72) reported
@virginmedia party 1: my internet connection has been disgraceful this month, today was v bad. I work from home, I was on an important two hour call when doe to ‘poor connection’ I was thrown out of the meeting 5 times and I hardly heard key sections of the discussion as it kept.