Virgin Media Outage Report in Winchester, Hampshire, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Winchester, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Internet | 3 days ago |
|
Southampton
|
Internet | 8 days ago |
|
Southampton
|
Internet | 9 days ago |
|
Southampton
|
Internet | 10 days ago |
|
Southampton
|
TV | 11 days ago |
|
Southampton
|
Internet | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Michael bennett (@mickeyboy71) reported from Andover, England@virginmedia It is not working, on live chat you wanted to charge me £40 more a month to activate it , joke.
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….
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chris (@crumblechris) reported from Winchester, England@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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Saturday Night Beaver (@GingeFTW) reported from Andover, EnglandIs anyone else in Andover having issues with their @virginmedia? Wi-Fi’s been cutting out repeatedly all day
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chris (@crumblechris) reported from Winchester, England@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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moja10s (@moja10s) reported from Andover, England@virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬
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HeresSaintGemma (@HeresGemma) reported from Totton and Eling, England@virginmedia need help regarding new landline not working?
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandAt this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
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chris (@crumblechris) reported from Winchester, England@virginmedia Hi - so the fault that is still ongoing, 24 hours+ now, and the fault line said would fixed by 11pm last night. Now the fault line says it’s being worked on - and no update for residents….please advise what is going on and an ETA for the fix? Thanks
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Cllr Sarah M Vaughan (@sarahmvaughan) reported from Southampton, England2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.
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Sim Dendy (@SimDendy) reported from Romsey, EnglandApologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
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SM (@southnorthener) reported from Southampton, England@virginmedia No service is SO17 postcode, either TV or internet. Is there an issue?
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Ryan Stanikk 📸 (@reyewon) reported from Southampton, EnglandWas incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...
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James Featherstone (@JFeathjav) reported from Southampton, England@davenevin @virginmedia Luckily their customer service is excellent 🥴
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia @virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Vivienne 💙🧡🌻 (@Vdweller) reported from Southampton, England@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
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Mark Cook (@Macsaint99) reported from Southampton, England@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JSP_the1st (@JSP_the1st) reported@virginmedia Yes .. I have been trying to contact you by phone however to no avail, regarding your services as I am thinking of leaving. The service I was provided over whatsapp was rather lackluster where the understanding of my enquiry was just not hitting home. I
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Ol silverback (@blue5456) reported@virginmedia @Virgin Simple stop buffering and slow connection,impossible to watch streaming programs provided by your service which were paying you for just getting really fed up with your crap service.
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Jordan Davies (@JordanDavies111) reported@virginmedia Today :) The fact that i can't cancel or have network fitted and I have to pay! :) @LutzSchueler
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Jshm (@jshmtn) reported@virginmedia you need to collect my box. Can’t come for 3 weeks then when I choose a date you just say ‘make sure you’re in’ without giving me a time slot? What rubbish service. Should I get someone to sit in my house for 12 hours?
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Heather Irvine (@Heather53268244) reported@virginmedia And I get through to an agent who wants a security code that I don't have as have never needed to ring.
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LisaDR (@robelis1996) reported@virginmedia Huawei P20 Smart but I'm not sure what that has to do with it. I've had the handset over a year and I have had no issue until Virgin left EE. Please advise.
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JSP_the1st (@JSP_the1st) reported@virginmedia The message I received stated that the delays are due to the impacts on staffing due to covid.. which if I'm honest I find that poor excuse since we've been in this situation for around 2 years and practically all organisations have worked through updated working patterns
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Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England@virginmedia I tried again today. After faffing with phone, then faulty website, and back to phone, I eventually found a very helpful assistant who managed to convince me to stay; happily. It was close though, as much room for improvement. Please sort out your customer services & website.
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Anton (@AntonJoseph93) reported@virginmedia Yeah tried that number to be honest, in a whole week I’ve had no internet for a period of time for 4 out of 7 days, it’s start to look like a serious problem with your network in my area. If so then I need to be told as I might have to look to switch providers
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Mike (@itsmiketucker) reported@virginmedia It says TV issues, but nothing to do with broadband, but that definitely isn't working. Light is flashing green.