Virgin Media outages and service status in Winchester, England

Problems in the last 24 hours in Winchester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Winchester, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, and Hampshire.

City	Problem Type	Report Time
Southampton	Internet	2 days ago
Southampton	Wi-fi	4 days ago
Andover	Internet	5 days ago
Southampton	Total Blackout	6 days ago
Andover	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Winchester, England

Latest outage, problems and issue reports in Winchester and nearby locations:

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 59 seconds ago from Southampton, England

  @Valhalleluja @virginmedia yep. it's typical. but i dont take the bullshit. the deal i got actually undercut the new customer prices

• 
  James Featherstone (@JFeathjav) reported 2 minutes ago from Southampton, England

  @davenevin @virginmedia Luckily their customer service is excellent 🥴

• 
  Duckocide Games (@Duckocide) reported 3 minutes ago from Andover, England

  @virginmedia So I'm told after speaking to you. But seeing it on service page though.

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 9 minutes ago from West End, England

  My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

• 
  Alec Clapperton (@Alec2306) reported 9 minutes ago from Andover, England

  @virginmedia I have been constantly looking at the site and it keeps telling me there are no issues. It only appears to be WiFi that is an issue

• 
  lee Radcliffe (@leeradcliffe73) reported 9 minutes ago from Southampton, England

  @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 10 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

• 
  Paul Grundy (@BrainTumourSurg) reported 10 minutes ago from Winchester, England

  Thanks to @virginmedia they install new broadband which worked for about 5 minutes. Now nothing. Follow all instructions to fix. Waited 5 hours this morning for the privilege and now 1 hour on phone still on hold Should have paid attention to the terrible reviews #wastedmyday 🤬

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 19 minutes ago from Romsey, England

  @virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 20 minutes ago from Romsey, England

  @virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.

• 
  Sarah McGinty (@sarah_mcginty) reported 24 minutes ago from Andover, England

  @virginmedia so,issues in my area today, service status said fixed by 6pm,my internet/some tv stations still not working, service status says no issues, rebooted the Internet router....whats the next step?!

• 
  Sarah-Jane Finch (@formula1girl) reported 33 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice

• 
  Sarah-Jane Finch (@formula1girl) reported 39 minutes ago from Southampton, England

  @virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 39 minutes ago from Southampton, England

  You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 44 minutes ago from Romsey, England

  @virginmedia Several complaints have been raised. I’ve been calling most days since October 2nd. Come someone please help?

• 
  Ben Huntley (@HuntleyBenjamin) reported 48 minutes ago from Andover, England

  Virgin media has to be the worst internet provider I’ve ever had the trouble to experience

• 
  Sarah-Jane Finch (@formula1girl) reported 50 minutes ago from Eastleigh, England

  @sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!

• 
  Liz Havlin (@Celticchorus) reported 55 minutes ago from Southampton, England

  @virginmedia Yes we checked. No-one would answer phone as you’re so busy with fault complaints. We paid for your top service, over £90 a month. We are now in the midst of moving to Sky because quite frankly, enough was enough with your dreadful service!

• 
  Stephen groom (@edinnature) reported 57 minutes ago from Southampton, England

  @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 58 minutes ago from Southampton, England

  At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  citizen_first (@citizen_first25) reported 1 minute ago

  @virginmedia @ThatsTVOfficial please explain why you have removed your service from virgin please

• 
  Neil (@nellynoo72) reported 5 minutes ago

  @virginmedia can anyone tell me what the status is of the broadband outrage in CV4 please? All day it's just said there's an issue that your engineers are trying to fix. An ETA would be great

• 
  Samet (@Samet_UK) reported 10 minutes ago

  @AmyHeppi @virginmedia Same here. It’s been over 24 hours and my Wi-Fi is still down. I’ve called support twice—they only say there’s an area outage with no updates. The status page isn't helpful too. Really disappointed with Virgin Media. Time to look at other providers.

• 
  CFC._AKHI😴 (@Yolo123Rana) reported 11 minutes ago

  @virginmedia Checked everything still not working

• 
  Ash (@Ash_GW) reported 20 minutes ago

  Oi @virginmedia yer service is awful. What am I paying you for when I'm having to now watch the game on mobile data? Wastemen

• 
  𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported 20 minutes ago

  @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

• 
  Wolf of X (@WolfofX) reported 20 minutes ago

  For more than a decade, Stan Beaton held onto something that many people would consider priceless. It wasn't jewelry, money, or a photograph. It was the voice of his wife, Ruby. Ruby passed away from cancer in 2003. Before she died, she had recorded the greeting on their home answering machine. It became the last recording of her voice, and whenever grief felt overwhelming, Stan would play it just to hear her speak again. He was so afraid of losing that message that he stayed with the same phone company for years, believing it was the safest way to protect it. Then, in 2014, everything changed. Following routine maintenance by Virgin Media, the voicemail suddenly disappeared. Stan was devastated. He believed the final piece of his wife's voice had been erased forever. When Virgin Media learned what had happened, they refused to give up. The company assembled a team of 11 engineers, who spent three days searching through backup systems and archived data. One executive compared the task to searching for a needle in a haystack. Against the odds, they found it. When the recording was played back to Stan during a BBC Radio Leeds interview, he broke down in tears. "That's her... It's just a wonderful, wonderful sound that I thought was lost forever." Virgin Media later provided him with copies of the recording so it would never be lost again. Sometimes technology isn't just about cables, servers, and code. Sometimes, it's about giving someone one more chance to hear the voice of the person they loved most.

• 
  Jacky (@Jackymaguire) reported 23 minutes ago

  @virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system

• 
  Debra Dommen (@dommen19390) reported 24 minutes ago

  @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?

• 
  Michael Westcombe - Stalin's Canary 🐣 (@AngryMichaelW) reported 24 minutes ago

  Is Virgin Media down? Their server, I mean?