Virgin Media Outage Report in Winchester, Hampshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Winchester, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover, and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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TV | 4 days ago |
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Internet | 11 days ago |
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TV | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England@virginmedia That doesn't help. The internet is working fine. It's the TV
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John (@JohnGould4689) reported from Southampton, England@virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England@BFingers36 @Mb3008 @ptdffll @virginmedia Same issue here in Portswood
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Matthew King (@MatthewKing35) reported from Southampton, England@GTCieloBlu @VodafoneUK If you live in the south your better off going to @virginmedia mobile ( @EE ) I wood check the deals they got @virginmedia I got got good deals from virgin Voderfone Signal is pretty poor quality compared to both @02& @EE for single it ok not great but not terrible
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very edward (@eddavie88786879) reported from Andover, England@virginmedia stop bragging about lightning fast broadband, the WiFi’s down every two days and it’s constantly slower than a retirement home 100m sprint and you have continued to do nothing about it. *********
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Mark S (@SpankyPantry) reported from Eastleigh, England@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
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John (@JohnGould4689) reported from Southampton, England@virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz
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Dinky Princess (@dinkyprincessa) reported from Southampton, EnglandHey @virginmedia how smart if you to name the Friday @ufc @btsportufc preview show the SAME as the event, meaning I woke up this morning to no event recording. The box thought that was it. I’m beyond pissed off. It’s the only thing I have your service for.
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debbie chapman (@debzholmric) reported from Southampton, England@virginmedia is there a issue with virgin media as cant get access on the app
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Грэм Рикман (@rikki32) reported from West End, England@virginmedia @ShaneLong7 @Everton Not really, it's been overshadowed by th 0-9 defeat..I'll never forget where I was that night!
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Zeno Oxford (@a1zeno) reported from Romsey, England@virginmedia The customer service team’s response time is appalling, we’ve been trying to report this issue for months and never get an answer. It’s made our decision for us when it comes to renewing!!!
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Saints Mike (@Saints_Mike7167) reported from Southampton, England@AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay
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Guy Maxwell (@guymaxwell) reported from Southampton, England@virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky
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Saints Mike (@Saints_Mike7167) reported from Southampton, England@virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.
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Alok Sharma (@draloksharma74) reported from Southampton, England@virginmedia help no broadband and been holding for 14 minutes
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Tim Underwood (@TimTheSurgeon) reported from Winchester, EnglandTotally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.
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Dinky Princess (@dinkyprincessa) reported from Southampton, England@virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England@SaintHarls @JonStone101 @riesatori @virginmedia Depends. It'***** and miss. A few months ago I had an issue with my broadband, and that was fixed within 10mins.
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England@virginmedia Nothing on the service status page. Doesn't show the issue
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Dan Conway (@DIZZYDJC) reported from West End, EnglandAbsolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tasha (@natashaoconnor0) reported@virginmedia I called the number again just now and apparently the service will be restored by 6pm. Why that wasn’t on the webpage or text to me as per request or why the man couldn’t help me unless I provided bank details is beyond me.
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Glen Rickersey (@GlenRickersey) reported@virginmedia Essentially they have intermittent broadband and tv services, engineers have lied on their worksheets about attending their property to resolve the issue which your call centre has confirmed, no manager ever calls them to resolve and they are in limbo.
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Claire Wickham (@ClaireWickham) reported@virginmedia On Monday i was told that someone from technical support would contact me within 3 days. So I am waiting. Again.
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jeremy ridgway (@jeremyridgway) reported@virginmedia I know NOW that updating software to new 360 will erase recordings - my complaint is that your call centre staff do NOT know this and categorically assured me yesterday that everything would be retained - I know they are gone for good but why don’t you train your staff properly?
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Glen Rickersey (@GlenRickersey) reported@virginmedia They have had three appointments in the last month, the first the engineer did not arrive and it was rebooked, the second two the engineer lied about attending the property and never went. They have been waiting for callbacks daily and nobody ever gets back to them
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Alex Godber (@Alex_Godber) reported@virginmedia Yes we did, we were told we would get a router within 48 hours. We asked for email confirmation as we've been told this before but never received one. When we didn't get confirmation again we called back and were given a tracking number for the parcel delivered without the router
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lainski (@lainskidoodles) reported@virginmedia Called them and they recommended I use the service checker.. I told them it's not working. Finally booked an engineer but not until Saturday... How am I supposed to continue WfH?
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fifaaa (@afifaaaa21) reported@virginmedia your web chat services aren’t working, your phone lines throw customers in a loop and get hung up on and your online service checker keeps telling me there’s a problem in my area and to check back in 24 hours when this has been going on for months
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Climate Heroes 🌍 (@climate_heros) reported@afifaaaa21 @virginmedia It's very easy to get hold of sales people but customer service doesn't seem to exist. Can't even DM them on Twitter.
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Jace Da Face (Blue TICK) (@Jacedafaceis) reported@youfibre @Daily_Record Yeah please hurry up and get me online so I can stop paying a stupid amount to virgin media. Lol