Virgin Media outages and service status in Winchester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Winchester, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 5:11 PM GMT+1.
- TV (43%)
- Internet (29%)
- Wi-fi (21%)
- Total Blackout (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Winchester, England
The most recent Virgin Media outage reports came from the following cities: Southampton, and Andover.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 3 days ago |
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Internet | 3 days ago |
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TV | 3 days ago |
Nearby cities with recent reports
6 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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mark wilson (@obcans) reported from Southampton, England@virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out
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LoUlOu (@Lou_LouFML) reported from Southampton, EnglandCheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia We've got Internet so not as bad as it could be as i do have a teenager in the house,however I would like the tv to be back up by 9pm pretty please so i can watch @imacelebrity @antanddec thanks!!
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Jack Deyes (@Jack_Deyes) reported from Southampton, England@Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia So I'm told after speaking to you. But seeing it on service page though.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep
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Sarah McGinty (@sarah_mcginty) reported from Andover, England@virginmedia issues again with tv & Internet, seems to be a theme for this week as not first time .There is nothing on service status :-( any idea?!
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Duckocide Games (@Duckocide) reported from Andover, England@virginmedia Yeah. Done all that a number times. I've spoken to tech support. Awaiting an engineer call. I'll leave this conversation here. Appreciate your attention but running those tests will just get me to the book an appointment or thrown out. I've run them a lot. Thanks. Ttfn
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chris (@crumblechris) reported from Winchester, England@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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Mark Cook (@Macsaint99) reported from Southampton, England@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
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chris (@crumblechris) reported from Winchester, England@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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Vivienne 💙🧡🌻 (@Vdweller) reported from Southampton, England@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
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moja10s (@moja10s) reported from Andover, England@virginmedia my mums phone does not work I’ve phoned your so called help line waste of time she is 90 has had a stroke unable to get your operators to understand her has had a letter saying she needs a technician to update her phone line. Now her life line doesn’t work 🤬🤬🤬
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.
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Clare Old (@enkeli85) reported from Southampton, EnglandWoke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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Matthew King (@MatthewKing35) reported from Southampton, England@derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst
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Panda 🐼 (@PandaKingPinder) reported from Romsey, England@virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@virginmedia well get renegotiating. their app is awful.
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Sim Dendy (@SimDendy) reported from Romsey, EnglandApologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oh god it’s me (@Ohgoditsme2) reported@virginmedia what’s happening to your service today, now all sound has gone off. NE30
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Dee H (@Dee_Har1762) reported@virginmedia ITV still not working
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Edna Krabapple 💙 (@EdnaKrabapple1) reported@JohnTho10402150 @virginmedia Agreed. We settled down to watch Top of the Tops only to find we now don't have BBC4 or BBC3.
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Lee Summers (@LeeSum71) reported@virginmedia 2 days now. App content is still hit and miss. I’m your biggest supporter, customer since the beginning but really ?
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💜🐝 (@cmairsy) reported@Marie_0612 @virginmedia Nope absolutely didn’t bother trying to keep me as a customer even though I’ve been with them for years. Got some good offers from others online so their loss! Shame but I guess it’s modern times no customer care but glad you got some!
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Davey Lad (@Daveytmartin) reported@Craighale4 @ArmchairAdml @virginmedia Call them and say you don't want the phone line anymore when your contract is up. They will offer you a deal. Just done it went down from £88 to £48 with Netflix!
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Bob (@Trebor0501) reported@virginmedia Pixelling now fixed but not watch from start of prog. Shouldn’t you put out a list of the issues fixed/still to be fixed.
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Anne Davis (@IHTP67) reported@Virgin @virginmedia can you please update customers on current outage ongoing for 48hrs. Parents cannot get through due to long wait times. This is an unacceptable situation. Please advise all customers regardless of whether they have been able to report it.
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flipper (@flipper865) reported@virginmedia This doesnt resolve the issue, I have now taken a photo of the boxed parcel by my front door for reference, the sticker says Yodel
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chiefsandrugby (@jesstuck18) reported@virginmedia hey……..nothing wrong with my TV service except ITV…just a blank screen. What gives?