Virgin Media Outage Report in Winchester, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Virgin Media
Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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artist with scarf
(@langdonpiggott) reported
from
Southampton, England
@virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!
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sam1017
(@samzyflacko) reported
from
Southampton, England
@virginmedia can you guys fix my WiFi it’s been down for like 20 hours man
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
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Nigel Jones
(@planetf1) reported
from
Southampton, England
@virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently
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Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
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c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
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Resq
(@Resqred) reported
from
Southampton, England
@virginmedia any update on what's happening with the outage in Southampton
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🏳️🌈 Gaz 🏴🏴🏴
(@woogar2010) reported
from
Southampton, England
@spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Momentium
(@MomentiumFund) reported
Again its a new season of broadband service failing in Kensington, London area. Called the phone number and no human until second call and a text with a broken link. Rubbish wifi signal and awaiting updates. No compensation for not being able to wfh. Sort it out @virginmedia !
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lobster147
(@garylobb) reported
@virginmedia Weeks without landline service. 3 visits, still not fixed.
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🜏
(@snailmancer) reported
@virginmedia not being funny but how come your wifi literally never works anymore?
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Bradley Mitchell
(@ex0audi0) reported
@virginmedia No way of getting through your customer service line. I get an automated message saying there is an issue. Been the same since last week. I'm trying to work from home today
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Weezy Riaz
(@WeezyRiaz) reported
@O2 I have 02 priority via @virginmedia I’m trying to redeem the Disney Offer but u able to log in via My 02 as I only have VM credentials. HELP!
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Frankie Belle
(@Frankieabroad) reported
@virginmedia Hi have again been told to reboot the hub yet again and done a factory reset. Trying everything, the app changes between saying intermittent issues and reboot hub. Any chance of a web chat to look into this more? The automated line just says ongoing issues. Thanks for your time
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Kae
(@olibelle1509) reported
@virginmedia hey, been trying to call and speak to an actual person for a few days now. My internet is not working and I can’t access my account as it keeps telling me one has already been set up for me…..I’m a new costumer so it hasn’t. This customer service is shocking!!!
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Kieran O'Brien
(@kieranobrien1) reported
My fibre and phone service is out for the 2nd day in NW5 @virginmedia but have only registered loss today as your system said it would be fixed yday. How do i register yesterday’s loss so i am compensated properly?
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lizS
(@lizS40764121) reported
@virginmedia I’m trying to cancel my contract and have been cut off 3 times in the last 20 mins. Can I cancel on line or by Text?
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Ronan Barton
(@Ronan_Barton) reported
@virginmedia But you are trying to get me to stay with Virgin Media, but I have been told I would not get it. Yet a new customer would if I signed up online now…