Virgin Media Outage Report in Winchester, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Winchester come from postal codes SO22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Winchester, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Andover |
Internet | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Winchester, England
Latest outage, problems and issue reports in Winchester and nearby locations:
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia Hi ,found out there was a issue in the whole area so it’s now resolved
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!
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Clare Old
(@enkeli85) reported
from
Southampton, England
Good thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then
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Enrico Clay
(@ricoclay) reported
from
Fair Oak, England
@LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had no internet for a number of days, I was told that for that reason, that would be deducted from my bill pro rata. The new hub was sent free and fixed the issue
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TboneSenior
(@mrtbonesenior) reported
from
Southampton, England
@virginmedia internet down again SO16 area???
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Jamie Coleman
(@Jamie_Lee_C) reported
from
Southampton, England
@tom_will_banks @PlacesLeisure I had a similar issue with Virgin Media. Cancelled my subscription and randomly 4 months later they started taking money from my account. I got a refund but I just though how sneaky..
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had an outage earlier this month and it hasn't been removed from my bill
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
£15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.
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Laurent Bergmann
(@LaurentBergmann) reported
from
Totton and Eling, England
What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!
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Alex Robertson 🏳️🌈
(@alex_jrobertson) reported
from
Southampton, England
@guill0dean @virginmedia @VirginAtlantic It's a shame cause they've been really good with my parents. Fantastic speeds, friendly staff on the phone, speedy response. They've got nothing but praise for VM! It's one of the reasons I joined them for mobile. Mad how varied their customer service can be 🤔
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
ok, what's going on with @Channel4 and why is the signal going? either @virginmedia is playing up, or this is part of the @DerrenBrown experiment
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
Hi @virginmedia is there a problem in SO53 with the WiFi as I have nothing!!
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia after 35 minutes on hold I have been cut off by the team. I’m trying to contact you to change my package after it states i am unable to online. I also asked for the text message service and after 1 hour I haven’t got one. Please advise how I can change my package?
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jb
(@jenniferlisaa) reported
from
Andover, England
actually exhausted trying to deal with @virginmedia... awful awful awful! next stop, the ombudsman!
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
Is anyone else having problems with @BBCiPlayer I tried to use vie my it kept saying this can only be viewed in the uk 🇬🇧 funny thing i am in Southampton Hampshire England 🏴 Uk 🇬🇧 I tried first vie @virginmedia tv go app then on @BBCiPlayer app still the same massage or is 1/2
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Metal Mickey 🇨🇦🇰🇪🇺🇸🇱🇨🇩🇪🏴
(@RobDrew3) reported
from
Fair Oak, England
@BileysMullet @virginmedia We've had problems with utility warehouse and their solution always seems to be to pay to upgrade. Cant remember who we were with before that but we never had problems.
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Harrison🚴♂️
(@harrisondafydd) reported
from
Southampton, England
@virginmedia Don't do it. So many hidden fees, shite customer's service & woeful WiFi connection
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia Yes outage was fixed after about 3 days. I had to wait for a new router. Was told this would be deducted automatically from my next bill
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Gary Hynes
(@gazhere57) reported
from
Totton and Eling, England
I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Jindal Au.D.
(@AudiologyPlanet) reported
@virginmedia have 1 gig internet from you. Paying top £ but it’s not working for last 3 days. Your support is less than helpful and can’t sort it until at least three more days. What do I do? How do I work? Change connection?
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia I will try again by unplugging the router etc. However other people living near me are also experiencing problems. It is not just me.
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Jay Jindal Au.D.
(@AudiologyPlanet) reported
@virginmedia #NotConnected #NoHopeOfBeingConnected for another 3 days No joy with your tech support. Just had a conversation with someone who said the same thing 13 times in 17 min without listening to me #BetterConnected ?????
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Daniel
(@Danwoolno) reported
@virginmedia It was regarding no connectivity in the building and establishing why that is. Customer service agent literally said "yes, I'll call you back if the line drops". After a 40 min wait you can understand why I'd jump ship? And this is for a big commercial building.
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Oenone Rodgers
(@oenone_rodgers) reported
@virginmedia After 8 hours of trying to get through I finally was able to cancel the contract. I genuinely don’t understand why you cannot do this online? You’re only pushing customers away with the poor customer service.
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Caolan 🇨🇭en SUISSE🇨🇭
(@caolanxyz) reported
@virginmedia I’ve been trying to arrange moving my service to my new home via live chat for days, but every time have been in the queue for hours before being cut off Either I need to move my package or cancel it, but neither is possible right now
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Aarron Cousins
(@AarronCousins) reported
@virginmedia GU21 3 area down or not? It says there are no issues on your website, so I assume it's our router, I book an engineer appointment, then an hour later it gets cancelled while you "investigate" even though it shows no issues in the area. So what is it?
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Ian @ Davenports Handmade
(@clocksncandles) reported
@virginmedia Checked it. Showing as no issues with service in our area
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Theresa Higgins
(@theresahiggins) reported
from
Colchester, England
@virginmedia Yes done as above. Still agonising slow. Cannot send attachments on emails.
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Johnniepk
(@johnniepk) reported
@virginmedia Some lovely packages and discounts for new customers! I'm now out of contract. The best you can do for loyal customer of 10 plus years is an 18 month contract with much less included for more £s than new customers. I thought this sort of practice was outlawed now.