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Virgin Media outages and service status in Fair Oak, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Fair Oak, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 6, 11:34 AM GMT+1.
  • 62% Internet (62%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 3% TV (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Fair Oak, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fair Oak, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 7: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Fair Oak, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Waterlooville, Gosport, Fareham, and Cosham.

CityProblem TypeReport Time
Portsmouth Internet 1 day ago
Portsmouth Internet 3 days ago
Southampton Internet 9 days ago
Southampton Total Blackout 9 days ago
Southampton Wi-fi 10 days ago
Waterlooville Internet 11 days ago

Nearby cities with recent reports

Portsmouth

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Fair Oak, England

Latest outage, problems and issue reports in Fair Oak and nearby locations:

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Southampton, England

    @virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!

  • mayonnaise65
    Nicola Foster (@mayonnaise65) reported from Portsmouth, England

    @JulieSchollick @virginmedia Ours was down last thursday in Portsmouth. Couldn't work as work from home. Lots of people are having major problems with Virgin x

  • mayonnaise65
    Nicola Foster (@mayonnaise65) reported from Portsmouth, England

    @virginmedia Last update says problem sorted by 3.45pm! It us now 5.30pm!

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England

    @virginmedia The installation is still not complete! That’s the problem. Virgin was ordered on 2nd oct. First install was planned on 17/10 and then cancelled by Virgin. Virgin have cancelled 8-10 times since. It’s now 08/12! 52 days and counting

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia Not according to the @virginmedia link, ‘looks like there are problems in (postcode) etc’ so what you say is not the truth! Perhaps you can communicate with your comms people to be on the same pg? Also,communicate with your customers. I am doing all the work to know what’s happ

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia Another text from @virginmedia ‘great news, your service has been restored’. IT HAS NOT BEEN RESTORED, no change.

  • formula1girl
    Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England

    @virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??

  • FinolaSloyanPR
    Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia Oh for God’s sake, @virginmedia , I’ve already done this 3 times, the latest time last night with your technical support, the same person that arranged for a technician to come this morning, then cancelled because you erroneously believe the breakdown is resolved.

  • enkeli85
    Clare Old (@enkeli85) reported from Southampton, England

    Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄

  • janewalsh47
    Jane Walsh (@janewalsh47) reported from Portsmouth, England

    @virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff

  • sae_dew
    Shannen AE (@sae_dew) reported from Hill Head, England

    @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

  • lukemartin243
    Luke Martin (@lukemartin243) reported from Portsmouth, England

    @virginmedia This is really poor for a large company to have such issues… when will it be back up and running?

  • Rob_Mcgimpsey
    Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years

  • knight37
    wes knight (@knight37) reported from Portsmouth, England

    @noonboots1 @virginmedia Cityfibre are down my street laying cables unless virgin media want to let me have it for price they are offering I be gone and I have been with virgin media for good 10 years. Started off 30 a month now your looking at 57 soon! Joke price for something that should be free 4 all

  • BA5H3R27
    BASH (@BA5H3R27) reported from Gosport, England

    Jesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.

  • fangaztic2
    Ⓖⓐⓩⓩⓔⓡ Ⓗⓐⓡⓥⓔⓡⓢⓞⓝ (@fangaztic2) reported from Gosport District, England

    @frecklesB13 @wullybh88y @virginmedia If you have paid for the service but not getting it's an offcom matter as they failing in their contract

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • helenmildenhall
    Helen Mildenhall (@helenmildenhall) reported

    @virginmedia I sent an email complaint to Virgin Media on behalf of my late father’s estate about his Virgin Media account, then got a reply from the O2 resolution team addressed to my father not me saying they can’t find his O2 account - but it was Virgin Media.

  • KarlDyer15
    Karl Dyer (@KarlDyer15) reported

    To work for @virginmedia you don’t need a brain cell, maybe the worst company in the UK I’ve ever had the displeasure of dealing with. Avoid them at all costs

  • joannetpjo
    Jo (@joannetpjo) reported

    @virginmedia @lovelylisaj You are the worst company virgin media!

  • LisaRacheal
    Lisa (@LisaRacheal) reported

    @virginmedia As usual yous site says no issues. I’ve been waiting 10 mins on the live chat and still nobody has joined the chat after the bot phase

  • bexxsta18
    Becki (@bexxsta18) reported

    @virginmedia why is your service so bad! Broadband constantly going off, service checker cannot currently connect at the moment. No service issues reported……IT DOESN’T WORK!

  • LiamGM90
    LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported

    @virginmedia Sort this problem you have up and down the country With both broadband and TV Cause it needs to be fix ASAP

  • Unique_Toxic14
    Callum Ridings (@Unique_Toxic14) reported

    @LimbChance @virginmedia internets gone down again can you please comment on this

  • alvarezluisf
    Luis Alvarez (@alvarezluisf) reported

    Does anyone else in Ireland has @VirginMediaIE as their mobile data provider? It's THE WORST service out there! God do I regret switching to Virgin Media, this mistake has cost me money and patience.

  • LayDFingers
    Lay D Fingers (@LayDFingers) reported

    @virginmedia can you please help me by sending a confirmation of my final bill pronto

  • PaulTurner140
    Paul Turner™ (Personal) (@PaulTurner140) reported

    @DrealSMAK @virginmedia Don’t waste your time. They only want you to DM them to keep your complaint from public view.