Virgin Media outages and service status in Fair Oak, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Fair Oak, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 17, 12:29 PM GMT+1.
- Internet (85%)
- Total Blackout (6%)
- Wi-fi (6%)
- TV (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Fair Oak, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fair Oak, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Fair Oak, England
The most recent Virgin Media outage reports came from the following cities: Waterlooville, Portsmouth, Southampton, Fareham, Gosport, Cosham, and Hampshire.
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville
|
Internet | 7 hours ago |
|
Portsmouth
|
Internet | 7 hours ago |
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Portsmouth
|
Internet | 3 days ago |
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Portsmouth
|
Internet | 3 days ago |
|
Southampton
|
Internet | 4 days ago |
|
Portsmouth
|
Internet | 4 days ago |
Nearby cities with recent reports
7 recent signals
2 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Fair Oak, England
Latest outage, problems and issue reports in Fair Oak and nearby locations:
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Jason Willoughby (@DragonWILL300) reported from Waterlooville, England@virginmedia you claim to have restored the WiFi problem, not according to everyone around the country… your service over the last couple of weeks has been diabolical!
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Several complaints have been raised. I’ve been calling most days since October 2nd. Come someone please help?
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Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia Oh for God’s sake, @virginmedia , I’ve already done this 3 times, the latest time last night with your technical support, the same person that arranged for a technician to come this morning, then cancelled because you erroneously believe the breakdown is resolved.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia The installation is still not complete! That’s the problem. Virgin was ordered on 2nd oct. First install was planned on 17/10 and then cancelled by Virgin. Virgin have cancelled 8-10 times since. It’s now 08/12! 52 days and counting
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Daniel John 🏴🇪🇺 (@DIZZYDJC) reported from West End, England@virginmedia It's both. I have been doing some digging and it's the upload speeds. They are not getting anywhere over 2MB /sec which is not good enough. It has been very slow over the last couple of days
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandOh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis
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Shannen AE (@sae_dew) reported from Hill Head, England@virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.
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Simon Newby (@simonnewby) reported from Southampton, England@virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.
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Jeff Otton (@Jeff_Otton) reported from Portsmouth, England@virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?
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Nicola Foster (@mayonnaise65) reported from Portsmouth, England@virginmedia Last update says problem sorted by 3.45pm! It us now 5.30pm!
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chris (@crumblechris) reported from Winchester, England@virginmedia Can you update the website to stop giving out false information? If you know there are ‘some issues’ can you tell me what they are - that alone is a helpful update….
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?
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Jeff Otton (@Jeff_Otton) reported from Portsmouth, England@virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.
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Vinnie Davis (@vinnie_davis) reported from Portsmouth, England@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Further to this, my install date has now been pushed back to 13/12. A quarter of a year later than quoted. This is unacceptable and the joke is, it won’t even happen then! It’ll get pushed back again. My partner is pregnant and Virgin are seriously letting us down. Shameful
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James Featherstone (@JFeathjav) reported from Southampton, England@davenevin @virginmedia Luckily their customer service is excellent 🥴
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Vinnie Davis (@vinnie_davis) reported from Portsmouth, England@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra 💙 (@Santhebeach) reported@virginmedia how do I sign into my 02 now virgin media account? I get bills still from o2 with an account number that your system doesn’t recognise. Being sent in circles! Very frustrating. Can’t just sign in- need an email.. then a link.. how hard have you made it???
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Leon Fear (@LeonFear) reportedIf I paid @virginmedia pro-rata, on the basis they provided a reliable service, my bill would be around £1.50 a month!
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Pete McManus (@PeteMcManus) reportedIf you’re a local business looking for new broadband whatever you do don’t use @vmbusiness Absolutely useless company, terrible customer service. My wife was given the wrong info when signing up, costing us money and they’ve so far spent 7 weeks investigating it to no avail!
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Jem (@jemonthesofa) reported@virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!
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Lewis Byers (@lewisbyers92) reported@O2 keep having sign in attempt emails from virgin media o2. I’ve reported and was allegedly getting a call back from you (never happened) and if I try to sign in to my o2 account, it always asks me for a pin and as if it’s the first time logging in every time. Sort it out ffs
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Dr Elaine Rust (@elainerust) reported@virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?
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Tellmewhatyouknow (@Tellmewhat49871) reported@virginmedia All our virgin and internet down during England v Argentina. We are not paying this whole month.
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MalEmet (@MalachiJaiEmet) reported@MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.
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Dave or David (@Borgbunny) reported@virginmedia could you give us more information as to why the predicted time of resolution for fixing the service outage in Kent is 8pm tonight? Does it take that long to really reboot everything?
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Mark Burke (@MSBurkey) reported@virginmedia do you offer refunds or compensation for drop outs in service? No internet again in Leyland. WFH plans out the window today!