Virgin Media Outage Report in Fair Oak, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fair Oak, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fair Oak and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Fair Oak, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Winchester, Southampton, Gosport, Waterlooville, Fareham and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Portsmouth |
Internet | |
| Winchester |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Phone | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fair Oak, England
Latest outage, problems and issue reports in Fair Oak and nearby locations:
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
@ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia what’s going on with TV service 🤬🤬🤬🤬
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.
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🎅🏻🎄⛄☃️❄️🦌🦃🎁🎀ChrisAldous🎅🏻🎄⛄️☃️❄️🦌🦃🎁🎀
(@TheAldousSnow) reported
from
Portsmouth, England
@virginmedia TV and now wifi if out now and looks like Portsmouth is badly hit wit this issue.......sort it out
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@MPHepworth @virginmedia Exactly that @virginmedia terrible service. Call an automated number. That’ll calm me down, as I wait to watch the football.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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brendan whelan
(@sunnyboy12345) reported
from
Portsmouth, England
@virginmedia You tweet that, while half the country can’t watch ther TV. Sums up @virginmedia attitude to customers. Advise them to call a shockingly bad customer service number. That can’t cope on a normal day.
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Vicky Houlden
(@VickyD89) reported
from
Portsmouth, England
@virginmedia is down 👇 I'm just gutted I can't watch @singmovie. Will have to go out and buy it tomorrow so me and my boy can watch it 🎤 🐨 🦍 🐘 🐷🦛🐭
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
@virginmedia No issues but for last 36 hours your service has been dropping in and out repeatedly at peak times
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.
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Jason Crouch
(@jdcrouch1972) reported
from
Portsmouth, England
Hey @virginmedia sort your service out in #Portsmouth please it’s been shocking the last 36 hours
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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Al Galpin ➡️ #SuperPod2020
(@AlGalpin) reported
from
Southampton, England
Never a good sign when the @virginmedia service status page on their website is broken 😾
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia my TV signal is not working properly, thanks to this I have missed watching the rugby #virginmedia
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Claire
(@Weaver_Diva) reported
from
Southampton, England
@AdamDrewy85 Mines down too. We’re with @virginmedia
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Bit ironic that @virginmedia still have the audacity to advertise on @itv when their TV service is down across the nation
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Rodrigues
(@alexrodrigues1) reported
This is crazy. I’m a @virginmedia residential customer. But because Virgin have wrongly designated our new flat as @vmbusiness they tell me I can’t get service. And instead of trying to help, threaten to disconnect me and charge a fee.
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Philip Lawry
(@GabonPhil) reported
My VM cable internet not working in Norwich this morning. @virginmedia
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Chris Hodgkinson
(@Hocky69) reported
Another absolute bollox reply from @virginmedia. What a joke , next step is trading standards !!! Put a official complaint in and they send a bullshit email saying they've tried to phone me ..... NO YOU HAVENT !!!
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Janet Midega
(@tjmidega) reported
@virginmedia complaints team I have a serious complaint regarding the way I am being billed. Charges I never agreed to. I am told that your complaints team member will call me. I am waiting. @MoneyTelegraph #virginmedia
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Tony Griffiths
(@TonyTTGriffiths) reported
@virginmedia No! All we want is an engineer out! Last time they came out, they said the signal into the property was weak. But couldn’t gain access because of shielding which your operative failed to ask us!
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Paul Helley
(@HelleyPaul) reported
@virginmedia sort yourselves out! No service again this morning in Torbay 😤
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Angela Crandon
(@agcrandon) reported
Utterly dismayed @virginmedia Total outage for 3 days whilst trying to work from home! Reason for this is improvements to services. How can this be an 'improvement' if the cost is no service at all for 3 days and counting? Good news is we will be refunded £8 a day. Wow!
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Paul Hartland
(@hustlerofpool) reported
@virginmedia Just asking the same questions as been asked before, its a PC wired connection with gigabyte network card and cable, like I say as soon as other companies can supply me with decent broadband I am off anyway, not paying £46.50 for 100mb when it isn't and the amount
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Paul Helley
(@HelleyPaul) reported
@virginmedia Error code W02 on tv . Green light flashing in router ! Think it’s a area fault as neighbour also down