Virgin Media Outage Report in Fair Oak, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fair Oak, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fair Oak and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Fair Oak, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham, Portsmouth, Winchester, Waterlooville and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Fareham |
Internet | |
| Portsmouth |
Wi-fi | |
| Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fair Oak, England
Latest outage, problems and issue reports in Fair Oak and nearby locations:
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F.A.Jess
(@FunkyChipster) reported
from
Southampton, England
@virginmedia I'd like some help here
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Clare Old
(@enkeli85) reported
from
Southampton, England
Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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Ms S
(@Shazer1980) reported
from
Southampton, England
@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia It’s okay but your system is rubbish, even the text service doesn’t work properly
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Andrew McAlpine Ⓥ (⧖) 🌱
(@Maritimegeek) reported
from
Locks Heath, England
@virginmedia hello is there anyone there at customer services? For the second day been on hold for over an hour with still no resolution to our issue? Now keep getting cut off after getting through the security questions? #badcustomerservice #virginmedia
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia I can’t get through to you guys on the phone so resorting to Twitter. My internet keeps going off, you said you had fixed the problem about a month ago can someone get back to me please before I cancel my DD to you
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Andrew McAlpine Ⓥ (⧖) 🌱
(@Maritimegeek) reported
from
Locks Heath, England
@MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!
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Jo
(@JoannecolesJo) reported
from
Eastleigh, England
Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!
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Jo
(@JoannecolesJo) reported
from
Marchwood, England
@virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead
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Dav Thomas
(@Dav_Th0mas) reported
from
Southampton, England
@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
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James Knibbs
(@Theknibbler) reported
from
Portsmouth, England
@virginmedia a letter would be sent with a password to phone up & reset it. That letter does not seem to have arrived, i have account number details etc. She does not have access to email or a smart phone to do any resetting, can you help in anyway? (2/2)
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia well get renegotiating. their app is awful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Young
(@npjy83) reported
@virginmedia Nothing. No follow up call, no letter, no email. No smoke signal. And we paid £25 for it and still not changed over. Hoping your phone lines will be up and running later.
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Sulthan ahmed
(@sulthanahmeduk) reported
@virginmedia Hi, I'm trying to discuss my renewal, I've been on the phone for 1 hour 15 minutes and the line on your side sometimes goes silent and other times there is music. I'd be grateful for your help
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S Shinde
(@Sachinshinde) reported
@virginmedia Yes and it's down again now!!! How can service be so bad! Am I leaving in third world country. This is really affecting my work now.
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Danielle Allchin
(@danniallchin91) reported
@virginmedia Hi, I've just tried to get through now, on that number. Hold music for 16 minutes and then complete silence for 5, I'm hanging up now. I can't log a complaint on my Virgin account as the account has been deactivated. I've received a bill, dated 17/01/21 for £23.65 but when I log
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Justine Agnew
(@JustineAgnew) reported
@virginmedia I have tried every day to ring your customer service about a bill that I have for a service I changed my mind about which was never installed & your engineer took away. Please help.
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Tariq
(@amul3t_) reported
@virginmedia My Account num 360386101 Area reference 28 Initially called to find out regarding price change of my package going up by £3.26 I probably spend 20 hours since Friday to speak to someone. I even tried chat service same result put you on hold then NO RESPONSE.
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claire toolan
(@clairetoolan) reported
@virginmedia You are the worst company in the world.Abysmal
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Tariq
(@amul3t_) reported
@virginmedia Initially called to find out regarding price change of my package going up by £3.26 I probably spend 20 hours since Friday to speak to someone. I even tried chat service same result put you on hold then NO RESPONSE.
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debbie crowther
(@debbiecrowther1) reported
@virginmedia You're offering text service again but it's offline due to unprecedented demand, what are your wait times? been on over an hour, have to leave the house in an hour & have meetings so will need to hang up. I've also been cut off every time over the weekend before speaking!
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Stephen Knight 🔊 📺
(@GSpellchecker) reported
@virginmedia I was told they were taking me off the network and putting me back on again to see if that solves the issue. A process that can take up to 5 days apparently. So, I'll give it 5 days. After that, I'm going to have to switch networks I'm afraid. Thanks for your help