Virgin Media outages and service status in Fair Oak, England

Problems in the last 24 hours in Fair Oak, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fair Oak, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fair Oak, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Southampton, Waterlooville, Fareham, and Gosport District.

City	Problem Type	Report Time
Portsmouth	TV	4 hours ago
Gosport	TV	6 hours ago
Portsmouth	Internet	14 hours ago
Southampton	TV	1 day ago
Portsmouth	TV	2 days ago
Waterlooville	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Fair Oak, England

Latest outage, problems and issue reports in Fair Oak and nearby locations:

• 
  Vinnie Davis (@vinnie_davis) reported 9 minutes ago from Portsmouth, England

  @virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 10 minutes ago from Romsey, England

  @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 20 minutes ago from Ampfield, England

  @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

• 
  Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported 20 minutes ago from Portsmouth, England

  @virginmedia Not according to the @virginmedia link, ‘looks like there are problems in (postcode) etc’ so what you say is not the truth! Perhaps you can communicate with your comms people to be on the same pg? Also,communicate with your customers. I am doing all the work to know what’s happ

• 
  Pete (@unhippyman) reported 23 minutes ago from Portsmouth, England

  Consider this as me reporting loss of service @virginmedia - because there’s no other way of doing it right now!

• 
  Vinnie Davis (@vinnie_davis) reported 25 minutes ago from Portsmouth, England

  @virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 26 minutes ago from Romsey, England

  @virginmedia You’re not helping. You’re asking the same questions you ask every day. Yes, complaint raised. No, Virgin have given no reason why they keep cancelling. Next you’ll tell me you can’t do anything to help, which is exactly what your customer services say

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 37 minutes ago from Romsey, England

  @virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).

• 
  Jason Willoughby (@DragonWILL300) reported 38 minutes ago from Waterlooville, England

  @virginmedia you claim to have restored the WiFi problem, not according to everyone around the country… your service over the last couple of weeks has been diabolical!

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 38 minutes ago from West End, England

  My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

• 
  Cliff Emmans 💙 (@clifhard) reported 39 minutes ago from Portsmouth, England

  @virginmedia how many more times am I going to lose my broadband connection.Says no problem on service status but when I run test it says there is a problem in your area.Getting fed up 😡

• 
  Sim Dendy (@SimDendy) reported 44 minutes ago from Romsey, England

  Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?

• 
  Sarah-Jane Finch (@formula1girl) reported 46 minutes ago from Southampton, England

  @virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.

• 
  Andy Rowlands 💙 (@CoachZen) reported 48 minutes ago from Fareham, England

  @virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.

• 
  BurtyAdam (@BurtyAdam) reported 49 minutes ago from Gosport, England

  @virginmedia what is going on with your internet. Been with you since July + never known a service with so much down time. Went down yesterday, went down again today with a known issue and an engineer out to fix. Back an hour before it drops again and now there's no known issues

• 
  chris (@crumblechris) reported 49 minutes ago from Winchester, England

  @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

• 
  mark wilson (@obcans) reported 52 minutes ago from Southampton, England

  @virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 52 minutes ago from Southampton, England

  @NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday

• 
  Clare Old (@enkeli85) reported 55 minutes ago from Southampton, England

  Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄

• 
  Mike Cook (@utarg) reported 55 minutes ago from Portsmouth, England

  @virginmedia again problems with red button on sky sports football - no interactive events on this channel

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eloi Berquin (@eloib2001) reported 7 minutes ago

  @virginmedia … what’s ******** with @bbc4 ??? Why is it a black screen???

• 
  Taj (@Taj_B1) reported 7 minutes ago

  @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

• 
  Moo (@mooeycatrooie) reported 9 minutes ago

  @WhightChris @ArmchairAdml Yeh, they only installed in my area last spring. I did some research on them and they are part of Netomnia’s network. I only had Virgin Media providing "to the property" fibre, my alternatives were BT and 60mbp/s outside of them prior. Hopefully as they grow they'll reach you too

• 
  Bear Holland (@follow_the_bear) reported 17 minutes ago

  @virginmedia You should be compensating 33% of daily contract price per day of outage. If not maybe if enough customers group together and approach CISAS then they’ll force you to compensate for loss of service plus interest.

• 
  Lee Summers (@LeeSum71) reported 20 minutes ago

  @virginmedia 2 days now. App content is still hit and miss. I’m your biggest supporter, customer since the beginning but really ?

• 
  mark palmer (@MaverickMark) reported 21 minutes ago

  @virginmedia over a day of outage on TV. Broadband is awful always. Get message of its & issue with time to fix. You’ve now just moved back multiple times. Current one says will be fixed hours ago. No contact. I guess also won’t compensate the hundreds of thousands hiding from

• 
  Martyn D (@MartynDunnett) reported 23 minutes ago

  @virginmedia I hope that includes fixing BBC 1 as it's being playing up with this issue. (blank screen)

• 
  Matthew Holmes (@matthewailin) reported 23 minutes ago

  @virginmedia You boys going to sort this out tonight or are we still waiting for yesterday morning’s expected fix?

• 
  Berk (@trapdoor456) reported 25 minutes ago

  @BBCWatchdog would you be interested in my story regarding disgusting customer service off @virginmedia regarding a repayment for a bereavement issue?

• 
  Philip Howard (@PhilipH23624642) reported 26 minutes ago

  @Nasher6328 @virginmedia Thanks for the info. Unfortunately I went out as soon as the problem started , thinking that my tv was bust,I bought a new tv costing £239