Virgin Media Outage Report in Marchwood, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Marchwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marchwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Marchwood, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham and Winchester.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Marchwood, England
Latest outage, problems and issue reports in Marchwood and nearby locations:
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England
umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘
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Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England
@natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England
its all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis
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james (@james_mccoll) reported from Netley, England
@virginmedia our internet is down has someone cut through the cables again 🤪
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Kevin Madden (@kmadden96) reported from Southampton, England
@virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!
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Gemma Fitzsimmons (@GemFitzsimmons) reported from Southampton, England
@virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother
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Jon Deverill (@jondev06) reported from Fareham, England
@virginmedia What a terrible apology
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DaveDodgePhotography (@ddodgephotos) reported from Totton and Eling, England
@sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.
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Lynne Murray (@Lynne_Murray007) reported from Hill Head, England
@virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!
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J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England
Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.
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J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England
@virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....
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Paul M. Farmer (@SupaScouse53) reported from Southampton, England
@virginmedia hi I want to cancel my broadband, I’d ring but you never put in a telephone connection on the old VM box as you said you would, tried phoning a few timed but taking too long & using up my mobile mins, please advise. Paul
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J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England
@virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭
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Lucy (@mummyhulk) reported from Southampton, England
@virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!
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Gemma Fitzsimmons (@GemFitzsimmons) reported from Southampton, England
@GarganEstelle @virginmedia My elderly mother is having the same problem, Virgin billed her again for the second month after cancelling. So now it'll be another day spent on hold and lied to. They are a nightmare and they do not care about the vulnerable. I hope your issue gets resolved!
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Marls Godwin (@Beaumont296) reported from Bursledon, England
@Jim_Watford @virginmedia Think that’s where I am now. Call after call after call. Being fed lies. The latest is that I need a signal booster!!! It worked perfectly fine before lockdown.
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Marls Godwin (@Beaumont296) reported from Bursledon, England
@virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.
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Matthew King (@MatthewKing35) reported from Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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Paul Burville (@BurvillePaul) reported from Southampton, England
@virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!
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Matthew King (@MatthewKing35) reported from Southampton, England
@Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Hawkins (@superssonic) reported
@virginmedia why have a service status page that says no issues when i have no internet yet again and then run the test and it says fault in the area cable. You are a bunch of liers. 6 months ago this was reported but you take money every month. How is this legal
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Sanctimonious Bore (@WeeBloz) reported
@virginmedia new customer here working with what looks like old kit (wall socket) - think I need an engineer visit to help with installation. How can I arrange?
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Prince Balwantsingh (@PBalwantsingh) reported
@virginmedia I never got the speed Which I pay! And the aggressive impatient technicians think they are the Gods of technology! Think folks I have 50 years experience! WHY I STAY? Only two networks available! The other monopoly and their technicians were the most proud and arrogant now gone
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Dan Cooper (@DanCoop76060834) reported
@virginmedia installation date delayed by over 2 weeks - how can you expect a modern family to accept this? My wife works from home and is spending a fortune on tethering data. Complaint opened but no one seems to be bothered. Who can help now? OFCOM?
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Brian Booth (@BrianBo54982288) reported
@virginmedia No not a thing and the issue as been going on since October
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Martin Jacobs (@MartinJ56482534) reported
@virginmedia so I've had issues with my broadband streaming my oculus 2 and amazon prime on my TV at the same time. I have the premium package (over £100 a month) and still my movies on virgin pause and buffer every 15 secs. Cust/Serv automated. 4 weeks with iron age service 🤔
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Dan Cooper (@DanCoop76060834) reported
@virginmedia 3rd Feb complaint was raised. Not even going to waste my time trying to get through to live chat again - countless hours already spent to no avail. When will the complaint be looked into? Is there a maximum timescale for complaints to be followed up on?
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Helzington (@HelzJ) reported
@virginmedia your broadband service is absolutely awful. I had dial up faster than this 20 years ago
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Richard Malec (@Richard_Malec) reported
@virginmedia No it’s ok I got through on the phone and they did some signal adjustments. Seems ok now.
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Jacob Clarke (@Jacob1_1Clarke) reported
@virginmedia has got to be one of the worst internet providers we’ve had. WiFi is down and for the past month I’ve spent more time using my 4g because it never seems to connect to my phone. All the family have had issues with this as well. All in all not too happy at the moment.