Virgin Media Outage Report in Marchwood, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marchwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marchwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 05: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Marchwood, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Fareham |
Internet | |
| Fareham |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marchwood, England
Latest outage, problems and issue reports in Marchwood and nearby locations:
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia
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c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
Every hour 16 minutes past why @virginmedia seriously I swear I'll drop and go elsewhere been a rubbish service for months now anyway🤬🤬🤬🤬🤬
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK
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Josuke Higashikata
(@_euanito) reported
from
Southampton, England
@virginmedia wtf are you doing
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ethan
(@1049Gotho) reported
from
Fareham, England
Ah, 96th time Virgin Media has gone down today.
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
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Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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bella
(@bella1_7) reported
@MissLauraCove @virginmedia Am really sorry for that, I suggest you reach out to #coding_software.792 on Instagram or on WhatsApp +14087039131 he fixed mine perfectly, I believe he will surely be of help to you too
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Sue
(@susanth107) reported
@virginmedia I am infuriated with Virgin! I have tried for a week to contact you. I will have to cancel my DD to provoke a reaction from you I give you my name, dob, last bill, account number, area code, mother’s maiden name - it’s a joke!
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Rae xoxo
(@Raeoxoxo) reported
@virginmedia I still haven’t had a response to my email. One of your team members said to send photos via email. I really need some help. Saturday I sent the original email 5 days ago. Please can someone help I have sent the email multiple time even with different email addresses but nothing
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S
(@RochieS7) reported
@virginmedia Yes as usual known issue, won’t be fixed till 5.35pm? Hope people get a reduced bill.
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Katerina B.
(@Katte_B) reported
@virginmedia Nope never. Especially for the contract I was told 3 times I’ll get it sent to me and never got it. I filled out one of your feedback forms and specifically asked to be contacted- again nothing. Just want to improve the service I’m paying for as I’d like to continue using VM.
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Meyrick
(@iMeyrick) reported
Noooo… I’m moving house and the existing occupier is a @virginmedia customer so they’re gonna delay my install by 14 days!! How is that even a thing? 🥲🥲🥲
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Lucy-Jane
(@LucyjaneLegg1) reported
@virginmedia absolutely sick of the awful customer service you have given over the last week.
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ML Shelton
(@Bomber_RBS) reported
from
Gravesend, England
@skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
@virginmedia trying to cancel mobile contract, can't do online, can't do on chat and no one answers the phone if you chose leave contract option. THIS IS UNNACEPTBLE especially as I was told on phone I could no online.
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Stephen Pugh
(@SCFC_Pughy34) reported
@virginmedia hi. I'm having issues with my remote. The volume buttons aren't working, the home button has to be pressed hard and the back button doesn't work all the time. I've been on your site but can't find anywhere to get a new remote.