Virgin Media Outage Report in Marchwood, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Marchwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marchwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Marchwood, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Eastleigh and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
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| Southampton |
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| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Marchwood, England
Latest outage, problems and issue reports in Marchwood and nearby locations:
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia hi I want to cancel my broadband, I’d ring but you never put in a telephone connection on the old VM box as you said you would, tried phoning a few timed but taking too long & using up my mobile mins, please advise. Paul
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Gemma Fitzsimmons
(@GemFitzsimmons) reported
from
Southampton, England
@GarganEstelle @virginmedia My elderly mother is having the same problem, Virgin billed her again for the second month after cancelling. So now it'll be another day spent on hold and lied to. They are a nightmare and they do not care about the vulnerable. I hope your issue gets resolved!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
its all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!
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Kevin Madden
(@kmadden96) reported
from
Southampton, England
@virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!
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Marls Godwin
(@Beaumont296) reported
from
Bursledon, England
@Jim_Watford @virginmedia Think that’s where I am now. Call after call after call. Being fed lies. The latest is that I need a signal booster!!! It worked perfectly fine before lockdown.
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Lynne Murray
(@Lynne_Murray007) reported
from
Hill Head, England
@virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!
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Marls Godwin
(@Beaumont296) reported
from
Bursledon, England
@virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.
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Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@antonpiatek @sxaTech @virginmedia @github Ditto. I use vm but switched dns ages back. I was using quad9 but had a few issues (reported) Andy some I didn’t report and went to google (all the data) . May return to q9 when I can verify
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james
(@james_mccoll) reported
from
Netley, England
@virginmedia our internet is down has someone cut through the cables again 🤪
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Jon Deverill
(@jondev06) reported
from
Fareham, England
@virginmedia What a terrible apology
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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Nigel Jones
(@planetf1) reported
from
Eastleigh, England
@sxaTech @antonpiatek @virginmedia @github Had some odd failures affecting other household members work and since poor geographical results sadly. So lost a fair bit of confidence
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Gemma Fitzsimmons
(@GemFitzsimmons) reported
from
Southampton, England
@virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother
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Lucy
(@mummyhulk) reported
from
Southampton, England
@virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@Johnny_Baillie @VodafoneGroup @PKPorthcurno @VodafoneUK They can’t on mobile ether that’s why I switch to @virginmedia mobile Sevice last year best thing I did . Vodafone they ware Not as good for signal as ee or 02 ether
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nath 🥀
(@nathlmao) reported
@martyw82 @virginmedia Problems here in TW18 too
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maria1976
(@mariahickey1976) reported
@davidmbell @Channel4 @skytv Watching on Virgin Media and it was terrible.
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Nath 🥀
(@nathlmao) reported
@martyw82 @virginmedia Well we had issues yesterday morning when it rained and issues again now. Not sure if the rain has anything to do with it but frustrating
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mylo
(@MyloOnceMore) reported
@__GS2__ @virginmedia I rang them before mines been ******* ****
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EwhanB
(@EwhanB) reported
@virginmedia Well thank you for spoiling my night in Edinburgh. Internet down. Also, service lately has been rubbish. Defo leaving if you cannot improve.
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Colin Davies
(@pippiecol) reported
@virginmedia why does your resolution/complaint team never call you back or resolve any complaints?
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Chris
(@manc99_chris) reported
@virginmedia I'll sit waiting, unable to work from home, until then. I'm a new customer, but will be switching elsewhere ASAP. Appalling service.
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SHL
(@Lilowex) reported
Apparently we aren’t entitled to compensation unless the service is down for a full 48hours. Tell me how that’s fair when you’re constantly going down and back up again multiple times a day every day. This is the worst service I’ve ever received. @virginmedia
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EwhanB
(@EwhanB) reported
@virginmedia City Fibre has just installed their network. I am really interested in leaving you. Cannot speak to anybody. You're call centre calls and then breaks call and does not phone back. You're service in rubbish, broadband speed is nowhere what I am paying for.
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Alex Holmes
(@AlexHol74012210) reported
@virginmedia great TV and Internet still off since 9:30 this morning and now estimated fix 10:30 tomorrow, not the best time to be giving such bad outages with brsk pushing for customers