Virgin Media Outage Report in Bursledon, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bursledon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bursledon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Bursledon, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester, Portsmouth, Gosport and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Winchester |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bursledon, England
Latest outage, problems and issue reports in Bursledon and nearby locations:
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
@virginmedia I’m trying to take virgin to my new address, if you can’t be bothered I’ll go with someone who is. Impossible to access Poor poor customer service 💩
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Our internet has been up and down most days since this outage last week. Can you advise what’s up or send engineer plz
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Namu Griff
(@namugriff) reported
from
Fareham, England
And I know others are having the same issue and yet according to the @virginmedia tech staff there are no issues and even on the websites service checker, claims there is no issues either.
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Chelsea🌹✨
(@ChelseaCoakley) reported
from
Southampton, England
@virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!
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pompey 257
(@pompeyaj1) reported
from
Portsmouth, England
More poor service from virgin media being told many different things by 2 people 45 mins to add sky sports 😤 #virginmedia #pompey
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Jamie English
(@jamieenglishsfc) reported
from
Winchester, England
@virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....
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Namu Griff
(@namugriff) reported
from
Fareham, England
@virginmedia We had the tech come in today and looks like he was able to work out the issue. Appears that the old NTL junction boxes we had were at the ends of their life’s and he replaced them for us. Will keep an eye to make sure it stays stable now.
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info_mattech
(@info_mattech) reported
from
Portsmouth, England
@virginmedia It’s been almost 2 hours on the app message service. They still haven’t managed to answer the original question or even establish who I am.
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Jamie English
(@jamieenglishsfc) reported
from
Southampton, England
@mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....
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Paul Johnson
(@Johnson_1488) reported
from
Southampton, England
@virginmedia my V6 has really loud static noise and on screen issue.
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Back again. Been like this since last weeks outage.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Comes up no issues detected virgin media but there is lol. No virgin media tv for two days now lol. Internet keep crashing.
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
@virginmedia When you say between 1-6pm why don’t you at 1pm say you’re 175th and will be there at 5.59pm, then I can do shit, without sitting here waiting and no f**king internet. It’s a very simple thing to do, text me please 👍
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Gareth
(@Thestrokeguy) reported
from
Southampton, England
@virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia has to be the worst WiFi I’ve ever had
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia The test is no help. I ran it on 4g on my phone but the point of calling out to you is internet is down so why would I run a test! Anyway test couldn’t find anything but it’s fallen over at least once every day. Best just just get an engineer to take a look
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia internet and tv down in Po4. Portsmouth. Any news
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.
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Tom Sherrington
(@teacherhead) reported
from
Gosport, England
Just seen @virginmedia is completely out across UK. So all the reboots and restarts I’ve been doing were a waste of time... not just me, it’s the whole network...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nate
(@Liquid1891) reported
@Radarbell @virginmedia Just out of curiosity what kind of problems are you having? Bad customer service, throttled speed etc.
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tinapinney
(@kepin50) reported
@virginmedia very disappointed with the customer service response , just received a letter for my husband with a new SIM card which he has to replace within 14days, or he will lose his phone service. The problem is, he is in the Royal Navy on a submarine with no contact,
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Fiona Ellison
(@Fiona_Ellison) reported
@virginmedia Hi team... I've been waiting via your chat function for 30+ mins to talk to someone about my bill as no credit has been applied from our 4day outage... is there a way to request a call back please?
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Peter Morgan
(@PeterMo25891976) reported
@virginmedia @ColeFlash That was in January. I have the same issue in September. Has this been addressed?
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Emily Futcher
(@missfutcher) reported
@virginmedia Appalling customer service. Didn’t know password, was sent password reminder. Phoned you, was on hold for an hour and then hung up on. Used the text service and got through after 15 hours, and then apparently failed the security check even though…
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Nick Fishpool 🏴
(@NickFishpool) reported
@virginmedia Every channel except sky sports news. I've rebooted, unplugged a lot over past hour to no effect. It's every Saturday without fail and fairly often during week.
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Anton Roscoe Minnion
(@antoniominnio) reported
@virginmedia as I can’t login to any of my services because I cannot reset my password and as you phone help was completely useless, could you arrange for a competent technical help to resolve my account access issues. This is now many weeks without account access.
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Emma Duff🎃
(@EmmaLouisePlays) reported
@virginmedia @Shaunanicole25 She did request a new box to see if this would solve issues, however once again, the advisor is saying unless this future bill is payed then the issues won’t be resolved. Where does she stand in terms of leaving her contract early due to not getting the service she (c)
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Richard
(@RichardCag) reported
@virginmedia your service page is showing no issues in SE22 but I cannot get any broadband connectivity. Before you ask, yes I have followed the steps 3 times 😡
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Alaina Connelly
(@alainabelle) reported
@virginmedia Then why ask on here if you can’t help, we were Miss sold out package back in April the deal was 59 but included nextflix from the guy who sold it to us, it never, our package changed to bigger one and discount to 59 so Netflix was included but this was only the standard one