Virgin Media outages and service status in Bursledon, England

Problems in the last 24 hours in Bursledon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bursledon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bursledon, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Gosport, Fareham, Lymington, and Gosport District.

City	Problem Type	Report Time
Southampton	TV	1 day ago
Portsmouth	Internet	2 days ago
Portsmouth	Internet	4 days ago
Portsmouth	Internet	6 days ago
Portsmouth	Phone	6 days ago
Portsmouth	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bursledon, England

Latest outage, problems and issue reports in Bursledon and nearby locations:

• 
  Panda 🐼 (@PandaKingPinder) reported 1 minute ago from Romsey, England

  @virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 6 minutes ago from Romsey, England

  @virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).

• 
  Sarah-Jane Finch (@formula1girl) reported 9 minutes ago from Eastleigh, England

  @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 11 minutes ago from Romsey, England

  @virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke

• 
  Veteran Locksmiths (@vetlocksmith) reported 11 minutes ago from Fareham, England

  @virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 13 minutes ago from Romsey, England

  @virginmedia Still no call. Still no service. Still no customer support whatsoever from virgin media.

• 
  HeresSaintGemma (@HeresGemma) reported 18 minutes ago from Totton and Eling, England

  @virginmedia need help regarding new landline not working?

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 20 minutes ago from Romsey, England

  @virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!

• 
  Daniel John 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@DIZZYDJC) reported 31 minutes ago from West End, England

  My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??

• 
  G 67 🇬🇧🇺🇦 (@ghm67) reported 33 minutes ago from Portsmouth, England

  @virginmedia seems to be down in PO2 area??

• 
  Steve (@SteveWasteney) reported 35 minutes ago from Netley, England

  @virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 45 minutes ago from Romsey, England

  @virginmedia Come on! This is as lazy as your customer service. Of course I have service.

• 
  David Mather (@davidmatheredu) reported 47 minutes ago from Whiteley, England

  @virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?

• 
  Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported 47 minutes ago from Portsmouth, England

  @virginmedia Another text from @virginmedia ‘great news, your service has been restored’. IT HAS NOT BEEN RESTORED, no change.

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 52 minutes ago from Southampton, England

  @evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 54 minutes ago from Romsey, England

  @virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens

• 
  Sarah-Jane Finch (@formula1girl) reported 55 minutes ago from Southampton, England

  @virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.

• 
  Mike Cook (@utarg) reported 56 minutes ago from Portsmouth, England

  @virginmedia again problems with red button on sky sports football - no interactive events on this channel

• 
  Brooke Smedley (@Brooke_Smedley) reported 58 minutes ago from Portsmouth, England

  . @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said

• 
  Cllr Sarah M Vaughan (@sarahmvaughan) reported 58 minutes ago from Southampton, England

  2/2 @virginmedia @VirginMediaCorp @VMSolutions_ We have waited patiently for 48 hours for Virgin to fix. If you do not resolve today, we will get an electrician to repair and send Virgin the invoice. There is no customer service or H&S for your customers.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OfficialJohnHarrison AWMM 3838 (@jph1962) reported 5 minutes ago

  @Benleo @virginmedia One other issue they never mention, is if you leave any email addresses die after 3 months. For some people not an issue, however I’ve used theirs for 10 years all my contacts use it, even banks, shops etc.

• 
  Chris Hobbs (@obbsie) reported 8 minutes ago

  @virginmedia I just tried to contact you remotely re my TIVO box & the changeover. Your Terri bot clearly couldn't deal with it. My whole computer then froze completely followed by a page of Chinese writing before the computer telling me there is a problem & rebooted itself. Will I have to wait four hours on the 150 landline as I did the other day before giving up.

• 
  Dave (@DaveWW1877) reported 8 minutes ago

  @virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager. 😡

• 
  Paul (@PaulUtd16) reported 12 minutes ago

  @TonyDabell @mark_wootten @virginmedia 100% virgin are absolutely atrocious! Customer service skills of Darth Vader!

• 
  John Parsons (@snipsy1) reported 13 minutes ago

  @RobRollin2 @virginmedia Yes 2026 and only guarantee speeds for a wired connection. Signal strength has got lower with new routers generating extra revenue whilst customers suffer and pay

• 
  Jen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱🍷 (@mrsjen2023) reported 18 minutes ago

  @virginmedia Hello I have a replacement 360 box and my remote control doesn't work with it ? please advise

• 
  Ivan Elmanov (@GregoryRasputin) reported 20 minutes ago

  @virginmedia I don’t have a problem returning it, I have a problem with your company threatening to charge me because I didn’t send the router back straight away, maybe give people more than two weeks to send it back before harassing them.

• 
  Carl S (@screwy73) reported 20 minutes ago

  @virginmedia I no its not a fault free service but your faults are very regular as i said 3 to 4 times a week compared to once in a blue moon on a BT line , and when i do a check nothing wrong with my line , so it must be my router which works fine till you have a fault 🙄

• 
  Ben Leo (@Benleo) reported 20 minutes ago

  I have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.

• 
  Dylan Brown (@DillB1976) reported 21 minutes ago

  @virginmedia my account has been locked for 2 weeks now, I keep getting told it will be resolved but nothing is happening, apart from me spending lots of time on the phone to people who can not or do want to help.