Virgin Media

Virgin Media Outage Report in Bursledon, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bursledon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bursledon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bursledon, Hampshire, England 10/30/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bursledon, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester, Portsmouth, Gosport and Fareham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Wi-fi
United KingdomWinchester Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

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Virgin Media Issues Reports Near Bursledon, England

Latest outage, problems and issue reports in Bursledon and nearby locations:

  • JohnnyBlackUK #JohnnyBlack (@JohnnyBlackUK) reported from Portsmouth, England

    @virginmedia I’m trying to take virgin to my new address, if you can’t be bothered I’ll go with someone who is. Impossible to access Poor poor customer service 💩

  • mattmaber Matt Maber 🔴📷🎞 (@mattmaber) reported from Portsmouth, England

    @virginmedia Our internet has been up and down most days since this outage last week. Can you advise what’s up or send engineer plz

  • namugriff Namu Griff (@namugriff) reported from Fareham, England

    And I know others are having the same issue and yet according to the @virginmedia tech staff there are no issues and even on the websites service checker, claims there is no issues either.

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!

  • pompeyaj1 pompey 257 (@pompeyaj1) reported from Portsmouth, England

    More poor service from virgin media being told many different things by 2 people 45 mins to add sky sports 😤 #virginmedia #pompey

  • jamieenglishsfc Jamie English (@jamieenglishsfc) reported from Winchester, England

    @virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....

  • namugriff Namu Griff (@namugriff) reported from Fareham, England

    @virginmedia We had the tech come in today and looks like he was able to work out the issue. Appears that the old NTL junction boxes we had were at the ends of their life’s and he replaced them for us. Will keep an eye to make sure it stays stable now.

  • info_mattech info_mattech (@info_mattech) reported from Portsmouth, England

    @virginmedia It’s been almost 2 hours on the app message service. They still haven’t managed to answer the original question or even establish who I am.

  • jamieenglishsfc Jamie English (@jamieenglishsfc) reported from Southampton, England

    @mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....

  • Johnson_1488 Paul Johnson (@Johnson_1488) reported from Southampton, England

    @virginmedia my V6 has really loud static noise and on screen issue.

  • mattmaber Matt Maber 🔴📷🎞 (@mattmaber) reported from Portsmouth, England

    @virginmedia Back again. Been like this since last weeks outage.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Comes up no issues detected virgin media but there is lol. No virgin media tv for two days now lol. Internet keep crashing.

  • Joebound96 Joe B (@Joebound96) reported from Hedge End, England

    @virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag

  • JohnnyBlackUK #JohnnyBlack (@JohnnyBlackUK) reported from Portsmouth, England

    @virginmedia When you say between 1-6pm why don’t you at 1pm say you’re 175th and will be there at 5.59pm, then I can do shit, without sitting here waiting and no f**king internet. It’s a very simple thing to do, text me please 👍

  • Thestrokeguy Gareth (@Thestrokeguy) reported from Southampton, England

    @virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.

  • Joebound96 Joe B (@Joebound96) reported from Hedge End, England

    @virginmedia has to be the worst WiFi I’ve ever had

  • mattmaber Matt Maber 🔴📷🎞 (@mattmaber) reported from Portsmouth, England

    @virginmedia The test is no help. I ran it on 4g on my phone but the point of calling out to you is internet is down so why would I run a test! Anyway test couldn’t find anything but it’s fallen over at least once every day. Best just just get an engineer to take a look

  • mattmaber Matt Maber 🔴📷🎞 (@mattmaber) reported from Portsmouth, England

    @virginmedia internet and tv down in Po4. Portsmouth. Any news

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.

  • teacherhead Tom Sherrington (@teacherhead) reported from Gosport, England

    Just seen @virginmedia is completely out across UK. So all the reboots and restarts I’ve been doing were a waste of time... not just me, it’s the whole network...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Liquid1891 Nate (@Liquid1891) reported

    @Radarbell @virginmedia Just out of curiosity what kind of problems are you having? Bad customer service, throttled speed etc.

  • kepin50 tinapinney (@kepin50) reported

    @virginmedia very disappointed with the customer service response , just received a letter for my husband with a new SIM card which he has to replace within 14days, or he will lose his phone service. The problem is, he is in the Royal Navy on a submarine with no contact,

  • Fiona_Ellison Fiona Ellison (@Fiona_Ellison) reported

    @virginmedia Hi team... I've been waiting via your chat function for 30+ mins to talk to someone about my bill as no credit has been applied from our 4day outage... is there a way to request a call back please?

  • PeterMo25891976 Peter Morgan (@PeterMo25891976) reported

    @virginmedia @ColeFlash That was in January. I have the same issue in September. Has this been addressed?

  • missfutcher Emily Futcher (@missfutcher) reported

    @virginmedia Appalling customer service. Didn’t know password, was sent password reminder. Phoned you, was on hold for an hour and then hung up on. Used the text service and got through after 15 hours, and then apparently failed the security check even though…

  • NickFishpool Nick Fishpool 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NickFishpool) reported

    @virginmedia Every channel except sky sports news. I've rebooted, unplugged a lot over past hour to no effect. It's every Saturday without fail and fairly often during week.

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported

    @virginmedia as I can’t login to any of my services because I cannot reset my password and as you phone help was completely useless, could you arrange for a competent technical help to resolve my account access issues. This is now many weeks without account access.

  • EmmaLouisePlays Emma Duff🎃 (@EmmaLouisePlays) reported

    @virginmedia @Shaunanicole25 She did request a new box to see if this would solve issues, however once again, the advisor is saying unless this future bill is payed then the issues won’t be resolved. Where does she stand in terms of leaving her contract early due to not getting the service she (c)

  • RichardCag Richard (@RichardCag) reported

    @virginmedia your service page is showing no issues in SE22 but I cannot get any broadband connectivity. Before you ask, yes I have followed the steps 3 times 😡

  • alainabelle Alaina Connelly (@alainabelle) reported

    @virginmedia Then why ask on here if you can’t help, we were Miss sold out package back in April the deal was 59 but included nextflix from the guy who sold it to us, it never, our package changed to bigger one and discount to 59 so Netflix was included but this was only the standard one