Virgin Media outages and service status in Bursledon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Bursledon, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received May 2, 11:04 AM GMT+1.
- Internet (68%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
- TV (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bursledon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bursledon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bursledon, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Southampton, Portsmouth, Gosport District, Fareham, and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport
|
Internet | 2 hours ago |
|
Southampton
|
Wi-fi | 14 hours ago |
|
Portsmouth
|
2 days ago | |
|
Southampton
|
Internet | 5 days ago |
|
Southampton
|
Wi-fi | 8 days ago |
|
Portsmouth
|
Internet | 9 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Bursledon, England
Latest outage, problems and issue reports in Bursledon and nearby locations:
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Cliff Emmans 💙 (@clifhard) reported from Portsmouth, England@virginmedia how many more times am I going to lose my broadband connection.Says no problem on service status but when I run test it says there is a problem in your area.Getting fed up 😡
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Veteran Locksmiths (@vetlocksmith) reported from Fareham, England@virginmedia Just to confirm the customer services on the phone said the issue was your end not the router. This shouldn’t take 24hrs to sort for such a large provider
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Mikey (@Mikey_Robs_91) reported from Wallington, EnglandKind of ironic, everything down nationwide for #virginmedia the only thing up is the prices #VirginMediaoutage
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Sim Dendy (@SimDendy) reported from Romsey, EnglandApologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?
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Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia @virginmedia an explanation would be good. To be left Monday 30th, Tue 31st with no communication by you is not good enough. I need reassurance by your company that you know how to fix this! The customer shouldn’t have to be chasing the vendor - not good service, Virgin Media.
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michael stanley (@mikeyboystanley) reported from Portsmouth, England@virginmedia I can't not wait until my broadband contract is up, its the worst Internet connection I have ever known it drops out 4 to 5 times a day. And when I contract your customer care team they are no help at all.
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David Mather (@davidmatheredu) reported from Whiteley, England@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice
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Snooky100 (@00snook) reported from Portsmouth, EnglandJust tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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Panda 🐼 (@PandaKingPinder) reported from Romsey, England@virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.
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Namu Griff (@NamuGriff) reported from Fareham, EnglandSeems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.
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Jeff Otton (@Jeff_Otton) reported from Portsmouth, England@virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?
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Pete (@unhippyman) reported from Portsmouth, EnglandConsider this as me reporting loss of service @virginmedia - because there’s no other way of doing it right now!
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Daniel John 🏴🇪🇺 (@DIZZYDJC) reported from West End, EnglandMy internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??
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John-Roy Singleton (@Ulster_lad_17) reported from Portsmouth, England@virginmedia They have the money to give cheaper deals, but don't have the financial services for staff! Wtf is going on here??? @TheSun
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Ronnie Pickering (@dolb21) reported from Portsmouth, England@abhishekmah98 I wanted this sooo much. I used to be with Virgin media and used to get half of what you are getting right now, for much more money that what i’m paying now for gigabit! I live in a big house tho so it’s difficult trying to spread all the wifi signal around.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Several complaints have been raised. I’ve been calling most days since October 2nd. Come someone please help?
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandOh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis
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Andy Rowlands 💙 (@CoachZen) reported from Fareham, England@virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.
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Ben Goodwin (@bengood82788338) reported from Southampton, England@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Hazell (@Deano01973) reported@EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.
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john o shea (@osheaj77) reported@ThomNolan Virgin media is gone to ****, they used to have every single game now they just have left over scraps , im definitely ditching virgin media and getting a streaming box
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Pavlova (@uk_pav) reported@virginmedia 18 months loyal, 1 Gig, zero issues. Renewal offer: £33 for 125 Mbps (250 Volt) – worse than new deals. Customer loyalty clearly means nothing.
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vincent_van_gopher (@GopherVincent) reported@virginmedia Trying to contact VM but 150 number and Live Chat link not working.
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Sue Rouse💙 🇺🇦 (@rouse_sue) reported@virginmedia I have Netflix as part of my deal. I’ve been told 4 times that an email will be with me in 24 hours. Still no email after 8 days. Everyone promised but no delivery’s. This seems to be a regular issue.
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AJ (@The_Broski_Boot) reported@virginmedia The estimated fix time was initially reported to be 6 May at 1pm Then we got told today at 6pm Now it’s back to 6 May at 1pm Surely we cannot be left without broadband and TV until Wednesday? Ref : F012271473
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Sue Rouse💙 🇺🇦 (@rouse_sue) reported@virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.
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David Richards (@DWRICHARDS) reported@virginmedia if you fail to provide a promised refund and fail to deal with a complaint is there any hope that you might engage with me here?
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Graham Lennie (@Lennie_troon) reported@virginmedia Its all good. Got customer service yesterday and new hub connected and working 🫡
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Stuart Aird (@StuartA17243) reported@virginmedia After 30 years or so with #virginmedia (telewest days) the price hike as an existing customer has finally pushed me to switch £41 for 250meg todays special renewal price after an offer of £40 on the phone yesterday. Double speed is £27 with sky broadband.