Virgin Media Outage Report in Bursledon, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bursledon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bursledon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 19: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Bursledon, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Winchester, Gosport and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
TV | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bursledon, England
Latest outage, problems and issue reports in Bursledon and nearby locations:
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Says no signal for virgin media tv
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Blimey thought BT were bad . But turns out Virgin media customers service worst.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media still not fixed problems but yet happy to take your money lol.
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Paul Johnson
(@Johnson_1488) reported
from
Southampton, England
@virginmedia my V6 has really loud static noise and on screen issue.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Anyone else having problems with virgin media in Southampton.
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Namu Griff
(@namugriff) reported
from
Fareham, England
And I know others are having the same issue and yet according to the @virginmedia tech staff there are no issues and even on the websites service checker, claims there is no issues either.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media I won't pay my bill until you fix issues ok.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Comes up no issues detected virgin media but there is lol. No virgin media tv for two days now lol. Internet keep crashing.
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pompey 257
(@pompeyaj1) reported
from
Portsmouth, England
More poor service from virgin media being told many different things by 2 people 45 mins to add sky sports 😤 #virginmedia #pompey
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Am having problems with virgin media fake account to.
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia has to be the worst WiFi I’ve ever had
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Gareth
(@Thestrokeguy) reported
from
Southampton, England
@virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
@virginmedia I’m trying to take virgin to my new address, if you can’t be bothered I’ll go with someone who is. Impossible to access Poor poor customer service 💩
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Namu Griff
(@namugriff) reported
from
Fareham, England
@virginmedia We had the tech come in today and looks like he was able to work out the issue. Appears that the old NTL junction boxes we had were at the ends of their life’s and he replaced them for us. Will keep an eye to make sure it stays stable now.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Same and I had internet issues and two days no virgin media tv.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia Loads of times. I even have a letter from ur complaints team. Still doesn’t fix it. I am at the point where I want to try and get a hub2 superac and see if it’s better
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Lots of complaints on here recently about bad poor service of virgin media.
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
@virginmedia When you say between 1-6pm why don’t you at 1pm say you’re 175th and will be there at 5.59pm, then I can do shit, without sitting here waiting and no f**king internet. It’s a very simple thing to do, text me please 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nils Schaffner
(@NilsSchaffner) reported
@virginmedia I have been through to 4 people so far who each time forwarded me to the wrong next person to talk to to cancel. This is not a question of just waiting, it is also a clear attempt to avoid me cancelling in my opinion!
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David Winfield
(@G6XOR) reported
Pretty shoddy treatment from Virgin media. Had their top broadband but got better deal from sky, rang to cancel and they gave me a good deal to stay reducing my monthly bill by around £50. Staying as it is, today everything dropping out and now we’re on the 50 mbs not the 200mbs
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Jonny!
(@Claret_Jonny) reported
@virginmedia All WIFI. I don’t want to have to use wires, it’s 2022. Router downstairs sometimes says no internet or privacy issue, the booster upstairs just disconnects randomly. I have been on teams / ft and it just cuts me off
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Alix Cage 😷👍
(@alixcage) reported
I wonder what would happen if I hadn’t called today to check the status of my account? When would they process it? Would it been in another month’s time, charging me even more? Poor service from @virginmedia - very hard to close any account & really feels like money grabbing.
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GeeDub
(@GeeDubSevenNine) reported
@virginmedia But this is since Christmas? So not a one off. The frustration is its crap for 2 days solid then okay for 1 then poor for 3 and so on. Only thing consistent is the lack of consistency. You check and it says no reports...well there must be something throttling our connection?
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Nils Schaffner
(@NilsSchaffner) reported
@virginmedia I finally cancelled my subscription, worst customer experience so far, and I still have to pay one month notice...
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Anna Maslowicz
(@annamazz) reported
@virginmedia No as no one is getting back to me, returning my calls or following up with my complaints. I need this resolved or I’m going to close my account and go to another provider. Terrible service
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RealScottishSniperwolf
(@OHxSniperwolf) reported
@virginmedia promised a call back from Complaints team on friday within 24 to 48hours! Suprise suprise not happened! No wonder people are leaving your AWFUL company! So incompetent! #avoidvirginmedia #worstcustomerservice
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claire walsh
(@Walshyyy12) reported
@virginmedia Virgin media are a bunch of knobs 😡🤬 Never go with virgin media. You will be paying way over the odds, customer service is diabolical and you CANNOT cancel, good luck getting In touch with someone whether it be by email, phonecall, WhatsApp. Getting a lawyer.
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little vern
(@littlevern12) reported
@virginmedia can I have email address where I issue complaint.. I've already dealt with online chat and called thru with no joy.