Virgin Media outages and service status in Bursledon, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Bursledon, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 11, 8:22 AM GMT+1.
- Internet (65%)
- Wi-fi (19%)
- Total Blackout (12%)
- TV (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bursledon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bursledon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bursledon, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Portsmouth, Southampton, Fareham, and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport
|
TV | 51 minutes ago |
|
Portsmouth
|
Internet | 24 hours ago |
|
Portsmouth
|
Internet | 2 days ago |
|
Portsmouth
|
Internet | 2 days ago |
|
Southampton
|
Total Blackout | 3 days ago |
|
Portsmouth
|
Internet | 5 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bursledon, England
Latest outage, problems and issue reports in Bursledon and nearby locations:
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandYou know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
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Mark Cook (@Macsaint99) reported from Southampton, England@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens
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Simon Newby (@simonnewby) reported from Southampton, England@virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.
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Jeff Otton (@Jeff_Otton) reported from Portsmouth, England@virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.
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James Featherstone (@JFeathjav) reported from Southampton, England@davenevin @virginmedia Luckily their customer service is excellent 🥴
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Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
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Giganet (@GiganetUK) reported from Portsmouth, England@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling
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Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Portsmouth, England@lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x
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mark wilson (@obcans) reported from Southampton, England@virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Several complaints have been raised. I’ve been calling most days since October 2nd. Come someone please help?
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Ashley Mason (@masonicus) reported from Portsmouth, England@SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?
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Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia Another text from @virginmedia ‘great news, your service has been restored’. IT HAS NOT BEEN RESTORED, no change.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.
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Daniel John 🏴🇪🇺 (@DIZZYDJC) reported from West End, EnglandMy internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??
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Mike Walker (@MikeWalker2012) reported from Fareham, England@virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.
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Vinnie Davis (@vinnie_davis) reported from Portsmouth, England@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia @NetflixUK You may as well not have a customer services team. I’ve spoken to one helpful person in the 53 days I’ve been chasing Virgin for my install.
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Nicola Foster (@mayonnaise65) reported from Portsmouth, England@virginmedia 3.45 pm for 1st issue and 8.30pm for second issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Game of the People (@GameofthePeople) reported@virginmedia is the Clients Support Team a bona fida Virgin media account?
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Daran (@LoyalRoyalDaz) reported@shaunriley1954 @DarcKni68649817 @virginmedia Telecential.. i started with them as well. They were based just down the road from. The lack of respect we get as super longterm customers is terrible but they are all the same..
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Mike Bennett (@AthleticFanMike) reported@Charltonater @skytv I was with Virgin Media before they put my price up by £100. I wish I had just paid it. I have not used my Sky Stream since Friday I am fed up with having to reset it every 20 mins. Just using the Apps on my smart TV now. I’m going to cancel the contract.
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propper klopper (@gilesy10982) reported@miked36 @virginmedia No problem at all 👍🏻
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Trina S 💙 (@BrownEyedGirlGB) reported@virginmedia Resolution estimate was 15:08. It’s not intermittent it’s totally out and the resolution estimate has moved 4 times and is now tomorrow evening. Right above the service status issue box is a box saying it’s time to renew, look at contract options. No chance. 4/4.
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Catherine Jeffery (@cathypops2010) reported@virginmedia @D4N7O It’s not working in the Oldham area either but it’s working for Sky customers
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Ian Davies (@IDavies1979) reported@biggle1908 There Internet is faster but Virgin media are a nightmare to deal There by far the worst of all the platforms
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Darc Knight (@DarcKni68649817) reported@andyburnham It is the truth. Virgin subscription from £85 to £254 a month because contract expired and they’ll never contact you. This is affecting millions of people @virginmedia. He is attending to the truth about what is affecting people.
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Davie G 🇬🇧 (@fredbeare) reportedDo @EE have any actual humans, other than those on commission in sales, working for them? Almost as bad as Virgin Media, certainly worse than @BT who seemed to have taken the worst from both companies and merged. Are there no good comms companies out there?
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Keiran Griffiths (@Keiran_Mark) reported@vdaybabygirl85 @rayquannnnnnn @virginmedia Keeps dropping out? Which VM Hub do you have? I've just got upgraded free from the hub 3 to hub 5 and so far haven't had any drop outs. Give the customer services a call and ask for an engineer (free) and when they come, it's ifs the hub 3, they'll change it for free.