Virgin Media Outage Report in Bursledon, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bursledon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bursledon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bursledon, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Fareham, Eastleigh, Winchester, Cosham and Gosport.
City | Problem Type | Report Time |
---|---|---|
Portsmouth | Internet | |
Portsmouth | Wi-fi | |
Southampton | Wi-fi | |
Fareham | Wi-fi | |
Southampton | Internet | |
Southampton | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bursledon, England
Latest outage, problems and issue reports in Bursledon and nearby locations:
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia 7day now with no internet customer service just told me it will be back on 2nd had enough of being messed about.I have had enough **** YOU @virginmedia i am out just switching to BT now 🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia There so many providers these days with all this problems with virgin its just not worth it your better of switching @SkyUK u will be gettin a call from me on monday 👍🏽👍🏽
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I have already checked apart from a tivo issue nothing
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Pete
(@unhippyman) reported
from
Portsmouth, England
Currently at 31 minutes and waiting on hold for @virginmedia - would not be quite as bad if every single track of awful hold music was not something released by a talentless 12 year old backed by overpowering Synth to disguise the lack of musicianship or songwriting capability
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia JUST ******* WHYYYYY WAS TOLD THE INTERNET WILL BE BACK TODAY BY 18:00 STILL NO INTERNET MY BROADBAND HAS BEEN DOWN FOR 2WEEKS!!!!!!!! 2FUCKIN WEEKS!!!!!! THEY KEEP LYING TO ME ABOUT THE DATES AND TIMES IT WILL GET FIXED I HAVE JUST HAD ENOUGH NOW 2FUCKIN WEEKS!!
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@MixBilsborrow @virginmedia My internet has been down since thursday 7am apparently it be fixed by mon 29th thats 4 days with no services this is just out of order definately switching providers on monday
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Lesley-Anne Phillips
(@Lesleyanne22) reported
from
Gosport, England
@virginmedia And now I have been told that it may be three working days before my issue is sorted!!!! Really appalling customer service. Can this be escalated, paying for something that isn’t working! I will be texting too!!!!😡😡😡
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@virginmedia I have i and keep speaking to someone in india who doesnt even know what the hell he is talking about am telling him my internet is down he asking to upgrade to a diffrent package definately switching providers on Monday
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia Not to be a bother i just wanted to let u know my broadband has been down since 26/07/19 been told its being fixed everytime i ring it benn 2FUCKING WEEKS NOW!!! No internet at all
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia WORST BROADBAND COMPANY I HAVE EVER BEEN WITH NO BROADBAND IN THE LAST 2WEEKS WAS TOLD IT WILL BE BACK TODAY FOR 18:00 STILL NO ******* INTERNET 😡😡😡😡😡😡
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia DAY 6!!!!!! BROADBAND STILL DOWN!!!! Have no ******* clue if its even gonna get fixed was told it will be fixed for 9am yesterday and here we ******* are lets all leave this shit company
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call
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Ethan Samuel Fox
(@ETHAN2410) reported
from
Southampton, England
@virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I guys ever going to reply !!!!! Been up 5 mins and it’s already dropped. Wtf am I paying for
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Pgdelr🇯🇪❌
(@Pgdelr1) reported
from
Eastleigh, England
@DarrenPlymouth Some idiot knocked on door for virgin media. Didn't like my language.
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia No broadband for the last 2weeks apparently there engineers are working hard to fix the problem . Lets all leave @virginmedia
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia 3 times already this morning. WTF
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Kelvin Wainaina
(@weezy2131) reported
from
Gosport, England
@virginmedia My broadband has been down since thursday 7am spoke to customer service told me would be fixed by 6pm friday evening even got a text saying its fixed now customer service is saying it will be fixed on Monday 29th thats 4days without internet 😡😡😡
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie 🍄🦇
(@NatJPaints) reported
@virginmedia A phone - as part of my new contract. As a new customer, this has been a terrible experience. I want to cancel it. I've been passed around from person to person when I ring your customer services.
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chloé
(@Iovejoyband) reported
@virginmedia fix Yourself
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Rexy 🏴
(@Rexy9k) reported
@virginmedia @HyraxVFX Hey @virginmedia My Internet hasn’t been the best recently is there a way you can fix my internet I am getting 30 ping in fortnite
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Christopher
(@Smithychris2004) reported
@virginmedia 3 times in 2 months I’ve called this bloody company over “on demand issues” and they fix it in minutes so they clearly know the issue. I’m not wasting my time ringing them again, just not renewing anything with them when my contract is done
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daniel
(@DJDAVIES1984) reported
@virginmedia Yes, they provided me with an email address that doesn't work, as far as I know the cancellation has been processed and I will have to pay £170 cancellation fee if I can't provide proof
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Sam
(@IAreSam) reported
@virginmedia It just felt a bit threatening, that it was something out of my control yet by reporting it there was a risk it would cost me personally to fix it for the street. I understand though. Thank you for the help. I will keep refreshing in hope I can carry on with what I was doing. Ta!
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Natalie 🍄🦇
(@NatJPaints) reported
@virginmedia I've rang 5 times, and no one can help. I want to cancel my contract immediately since I've not been given the phone in the contract deal. You are breaking your own contract agreement.
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yennefer of vengerberg enthusiast ✶
(@falkadorren) reported
i have 0.58gb of data left and the wifi still hasn’t been fixed man **** virgin media 😭
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Matt Day
(@meday72) reported
@virginmedia are there issues with your fibre broadband in Paisley PA3 area ATM? Download speed on 1Gb fibre at 20-30mb and dropping upload speed seems ok at around 50mb
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Natalie 🍄🦇
(@NatJPaints) reported
@virginmedia Wait for it to be returned to yourselves to cancel the contract, or set up a new contract....