Virgin Media Outage Report in Bursledon, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bursledon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bursledon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bursledon, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Winchester, Fareham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Southampton |
Wi-fi | |
| Southampton |
Wi-fi | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bursledon, England
Latest outage, problems and issue reports in Bursledon and nearby locations:
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
ok, what's going on with @Channel4 and why is the signal going? either @virginmedia is playing up, or this is part of the @DerrenBrown experiment
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ᵛᶦᶰᶜᵉᶰᵗ ᴿᵒᵈᶰᵉʸ ᶫᶦᵘ
(@vincentliu1986) reported
from
Portsmouth, England
@virginmedia is there any known issues in PO1 area, I’m unable to connect?
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Karoline Sofie Hennum
(@_karolinesofie) reported
from
Portsmouth, England
@virginmedia Are you having a lot of trouble with wifi in PO5 area these days? Our wifi has either been down or really slow lately. Today it doesn’t work at all, which is very unfortunate when working from home.
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia Can you recheck. We are all getting different times for repair In Hamble. Some even said that they were told Thursday! Unacceptable, do we all get refunds for the down time?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
£15 to watch each football match that's not scheduled to be televised? **** off @premierleague you greedy bastards. no way I'm paying that. i already pay £110/month to @virginmedia as it is. I'll just watch other sports instead.
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Jamie Coleman
(@Jamie_Lee_C) reported
from
Southampton, England
@tom_will_banks @PlacesLeisure I had a similar issue with Virgin Media. Cancelled my subscription and randomly 4 months later they started taking money from my account. I got a refund but I just though how sneaky..
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia make it really hard to cancel my contract can someone please get in touch?
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia so, I have run the tests and it is saying I need to book an engineer but the rest of Hamble seems to be down too so it doesn’t seem it is just my issue. Can you please tell us honestly if there is an issue?
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Enrico Clay
(@ricoclay) reported
from
Fair Oak, England
@LewisClayy @virginmedia She then put me through to customer services who she said will be able to process the order. 1/2 hour later they answered to be told that technical will need process the order and will have to put me through. I have to say @virginmedia I’m sick of BTS and Carly Rae Jepson now
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia We have checked and as I said previously it said to book an engineer. However, the rest of the village says it out also so therefore, I presume it is a larger issue. How do we get this fixed?
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Jen
(@jenrudder) reported
from
Hamble-le-Rice, England
@virginmedia Can you explain to me how the rest of the village is having issues and I need to book an engineer? Seriously?
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Chris Puttock
(@Puttzthewriter) reported
from
Portsmouth, England
I would like to tell you about my experience with @virginmedia. With them I have had the worst customer service in my life. Phone calls left on hold for nearly an hour at a time just getting to through to a customer service person only to spend every conversation arguing with...
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
@virginmedia another horrendous customer service experience today. Extortionate fees, vastly inadequate communication, hours on the phone listening to hold music, impossible to even log a complaint..for a company that’s premise is to ‘connect’ you’re doing a pretty atrocious job.
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Gary Hynes
(@gazhere57) reported
from
Totton and Eling, England
I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.
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GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia So maybe you need to review your customer service protocols
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
What a shocker, seems @virginmedia are totally inept at any and all forms of customer service, response or acknowledgement, across all media channels. So as a Virgin Media customer essentially be prepared to spend the rest of your life on hold for someone to ignore there too!
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
Hi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.
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Harrison🚴♂️
(@harrisondafydd) reported
from
Southampton, England
@virginmedia Don't do it. So many hidden fees, shite customer's service & woeful WiFi connection
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Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia why can I longer get the 1471 service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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muller999
(@mullerBiker) reported
@virginmedia I don’t need help I know a scammer when I ask them simple questions. Also I won’t type what I call some of them twitter will cancel me
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serena sylvia
(@serennaa_xo) reported
@virginmedia CISAS have informed me of the practice your company should have followed and the steps on which I should be taking. Literally been with yourselves for less than 2 days and this is the service! Absolutely disgusting.
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Hema
(@HomemadeByHema) reported
@virginmedia I need to get this problem sorted it’s been going on since 5th October, I cannot connect my devices !! I’ve asked for a booster a number of times keep saying they’ve sent one out .. still waiting !!! Clearly one hasn’t been sent out. Now if an engineer can be sent out to fix
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Brad 🦅 VTuber
(@BradachGaming) reported
@virginmedia This Stupid Bot is as much help as the staff i called
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Anne Bell
(@Yorkshirebell) reported
@virginmedia The original reference number was 14-20740393. OH has now made an online complaint reference C-011222880. Not impressed with a timescale for resolution of 28 days, when we have no broadband, tv or landline. Please help!
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Joe Priddle
(@jpriddle14) reported
@virginmedia - can someone please get in touch with me regarding a complaint I have about a discount that wasn’t applied to my account on more than one occasion. Thanks
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Tracey harchay
(@TraceyHarchay) reported
@O2 please can you help me to activate the Disney+ offer through O2 priority. I’ve got an active account of Virgin Media. Thanks
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Phoenix
(@phoenixdebola) reported
@virginmedia Your service worsens daily. Unable to work because #broadband is down.. again. Receiving ‘fixed’ text updates when clearly not fixed. Been with you for decades but now ready to move. Need recommendations for better providers. Cost not an issue.
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Liz Tray
(@LizTray) reported
@virginmedia I tried it in two different browsers. I am absolutely not clearing thousands of cookies. These are for websites that have recorded info about preferences. I've tried it in Safari, which I never use, and it still does not work. This is a waste of time. Hopeless.
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Rachel Murphy
(@RahRah0405) reported
@virginmedia I've spent a total of 5 hours on the phone to them, was promised a call back for a manager four days ago and heard nothing. I've spoken to every department and they keep passing me from pillar to post. I've spoken to home movers, customer service, cancellation team and complaints