Virgin Media Outage Report in Bursledon, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bursledon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bursledon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bursledon, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Portsmouth, Southampton, Fareham, Cowes, Cosham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Phone | |
| Gosport |
Wi-fi | |
| Southampton |
Internet | |
| Fareham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Bursledon, England
Latest outage, problems and issue reports in Bursledon and nearby locations:
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫
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Shannen AE
(@sae_dew) reported
from
Hill Head, England
@virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.
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Namu Griff
(@NamuGriff) reported
from
Fareham, England
Seems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
@virginmedia I'll try to sign in with a different email address.
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@sfc_rich @virginmedia They literally don’t care. They are my Dads provider too so I’m going to have the same issues when his house is sold. I’ve never, ever dealt with such sheer incompetence in my life!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month
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Simon Newby
(@simonnewby) reported
from
Southampton, England
@virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.
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BurtyAdam
(@BurtyAdam) reported
from
Gosport, England
@virginmedia what is going on with your internet. Been with you since July + never known a service with so much down time. Went down yesterday, went down again today with a known issue and an engineer out to fix. Back an hour before it drops again and now there's no known issues
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling
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John-Roy Singleton
(@Ulster_lad_17) reported
from
Portsmouth, England
@virginmedia They have the money to give cheaper deals, but don't have the financial services for staff! Wtf is going on here??? @TheSun
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Steve
(@SteveWasteney) reported
from
Netley, England
@virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nik Bailey
(@nikobe) reported
Never felt more justified in a choice than the moment I put in an order for a new Internet provider @virginmedia just starts going down three times a day.
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Jono Bradley
(@WidowgastsM9) reported
@virginmedia Your retentions team have offered me even MORE expensive deals than the guy on Live Chat managed? Got to assume you're just expecting every renewal customer to cancel, because to offer a retention deal at £40 MORE per month than you can give to a new customer is just insane.
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I_am_GMG2
(@GMG2FXTrader) reported
@virginmedia They said they could not make sense of it. I have a cancellation on 23rd August and a new package on 24th. CS saying new order not put through, speak to retentions. Retentions said he was confused. Nobody can help me.
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John Sambrooks💙
(@JSambrooks) reported
@virginmedia Why agree a date with a customer on the phone and then send the wrong date by text. Constant inconvenience. No call back on complaint. I guess new customers are more important
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Highly Toxic
(@The10thDan) reported
@virginmedia Your contact number isn’t working and I have multiple issues I need to speak to you about. Does anyone have a number that will actually work
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norman
(@1937norman) reported
@virginmedia I want to watch Leftovers on the TiVo box, it asks for a payment, it doesn't ask for a payment on the V6 box. On catch-up ItV doesn't work .the experts did look at it, but no luck.
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Sleeepwaalker
(@sleeepwaalker1) reported
@virginmedia are a joke of a company - Three complaints I’ve raised (yet they never opened one) because they haven’t done what they promised - impacting my credit rating
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Selene
(@HOz_777) reported
@ispreview it's so.dumb I've sane issue theyre forcing ke to take TV and talk weekend package because that makes it cheaper but I dont watch TV or use a land-line #virginmedia YOU SUCK how does taking stuff off make it more expensive ???
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Cherstyn Hurley
(@chersvacca) reported
@virginmedia this service is appalling. Wi-Fi broadband zilch and slow when it does work for about 5 minutes. Making work from home totally miserable and not worth the money I am paying. Want to leave and take my business elsewhere
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Richard Kay
(@Richard18593976) reported
@virginmedia I've made another complaint using that link reference C-150922722 . I think the previous complaint appeared closed by VM without my consent as it didn't appear on any list, and without any resolution.