Virgin Media Outage Report in Bursledon, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bursledon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bursledon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bursledon, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Gosport, Eastleigh, Winchester and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Southampton |
Total Blackout | |
| Gosport |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bursledon, England
Latest outage, problems and issue reports in Bursledon and nearby locations:
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lunamoon77
(@2c03a90fd00242f) reported
from
Southampton, England
I had two months of internet problems with virgin media now. A absolute joke.
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
Dear @virginmedia Four days I’ve had s**t with my broadband, how the f**k do you run a test when there is no service, no chat, nothing @virginmedia I want 4 days off my bill!!! 🤬🤬🤬🤬🤬🤬🤬 @richardbranson it’s my lifeline from #cancer
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Jamie English
(@jamieenglishsfc) reported
from
Winchester, England
@virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....
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lunamoon77
(@2c03a90fd00242f) reported
from
Southampton, England
I do not recommend Virgin media internet providers. They worst providers and don't care about their customers. Only care about making money.
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info_mattech
(@info_mattech) reported
from
Portsmouth, England
@virginmedia It’s been almost 2 hours on the app message service. They still haven’t managed to answer the original question or even establish who I am.
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Our internet has been up and down most days since this outage last week. Can you advise what’s up or send engineer plz
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Back again. Been like this since last weeks outage.
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Jez McKean 🇪🇺
(@jezmck) reported
from
Eastleigh, England
@virginmedia Tried to call, got bored waiting. BTW, the way the IVR intro is worded made me think I'd called a Virgin Mobile service number.
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GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia Yes but the compensation was well short of what we were expecting iaw what is on your website - roll on contract expiry and moving elsewhere we pay a fortune for awful customer service
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
@virginmedia I’m trying to take virgin to my new address, if you can’t be bothered I’ll go with someone who is. Impossible to access Poor poor customer service 💩
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Namu Griff
(@namugriff) reported
from
Fareham, England
@virginmedia We had the tech come in today and looks like he was able to work out the issue. Appears that the old NTL junction boxes we had were at the ends of their life’s and he replaced them for us. Will keep an eye to make sure it stays stable now.
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia The test is no help. I ran it on 4g on my phone but the point of calling out to you is internet is down so why would I run a test! Anyway test couldn’t find anything but it’s fallen over at least once every day. Best just just get an engineer to take a look
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Chelsea🌹✨
(@ChelseaCoakley) reported
from
Southampton, England
@virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
@virginmedia When you say between 1-6pm why don’t you at 1pm say you’re 175th and will be there at 5.59pm, then I can do shit, without sitting here waiting and no f**king internet. It’s a very simple thing to do, text me please 👍
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Law
(@lawrie774) reported
from
Southampton, England
@virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!
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Tom Sherrington
(@teacherhead) reported
from
Gosport, England
Just seen @virginmedia is completely out across UK. So all the reboots and restarts I’ve been doing were a waste of time... not just me, it’s the whole network...
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Jamie English
(@jamieenglishsfc) reported
from
Southampton, England
@mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia internet and tv down in Po4. Portsmouth. Any news
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Paul Johnson
(@Johnson_1488) reported
from
Southampton, England
@virginmedia my V6 has really loud static noise and on screen issue.
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James Franklin
(@James_F_UK) reported
from
Southampton, England
@virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ML
(@m_latif2) reported
@virginmedia P1. Only a couple of weeks ago and finally after 5 months I managed to have the router moved to a different location of the house and I invested £300 on a net gear mesh home WiFi solution and now it works.
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ًnee catgirl
(@renjunpace) reported
@chanflix7 i use virgin media but i think i’m switching to sky now 😭 istg wifi is the worst at night
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GingerNinjaInc
(@GingerNinjaInc) reported
@virginmedia @sabbietage Maybe you should call your customer instead of trying to communicate over twitter? You know like a responsible company who is charging someone should do? 3 weeks is disgusting! I hope that you'll make sure this gets sorted and I hope they get reimbursed.
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Sri
(@sridhar39) reported
@virginmedia Very poor broadband network in HA5 area for the past week. What’s going on? Disgusted with poor connectivity issue for the past couple of months. Thinking of changing service provider now. #virginmedia #virginmediadown
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Neill Boatman
(@neillboatman) reported
Cannot believe we are still waiting for @virginmedia to resolve our service issues. Never dealt such disgraceful support and service.Always happy to take your money but when it comes to #support by far the worst I have ever dealt with. How do these people get away with it
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bredei macboyle
(@bredeimacboyle) reported
@virginmedia I spent 1 hour 3 mins holding on your telephone system before you unilaterally ended the call today. 360 not working (you haven’t sent the box...)
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ML
(@m_latif2) reported
@virginmedia P2. My issue is that I’ve been receiving very poor and in some cases no broadband and WiFi in my home and I’ve been charged the full amount each month and now I’m in a position to renew my contact I’m being asked to pay even more each month for the same service, this is unfair.
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Bea
(@B_trisss) reported
Day one of switching from @virginmedia to @bt_uk and honestly I didn’t think a WiFi provider could get any worse than virgin until BT came at the 11th hour, argued about installing the cable and drilled a ridiculous hole in my walk. Great service 👍
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Swapp
(@zSwxpp) reported
@virginmedia fix your internet please on 100 + ping constant.
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James
(@jamesrjwyatt) reported
@virginmedia There were reported issues and we thought they were resolved but they’re really not and we’ve waited over an hour trying to get through to someone. Can we get help in any other way?