Virgin Media Outage Report in Bursledon, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bursledon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bursledon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bursledon, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Portsmouth, Winchester, Fareham and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Gosport |
Internet | |
| Southampton |
Total Blackout | |
| Portsmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bursledon, England
Latest outage, problems and issue reports in Bursledon and nearby locations:
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@virginmedia I have i and keep speaking to someone in india who doesnt even know what the hell he is talking about am telling him my internet is down he asking to upgrade to a diffrent package definately switching providers on Monday
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I have already checked apart from a tivo issue nothing
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia DAY 6!!!!!! BROADBAND STILL DOWN!!!! Have no ******* clue if its even gonna get fixed was told it will be fixed for 9am yesterday and here we ******* are lets all leave this shit company
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Kelvin Wainaina
(@weezy2131) reported
from
Gosport, England
@virginmedia My broadband has been down since thursday 7am spoke to customer service told me would be fixed by 6pm friday evening even got a text saying its fixed now customer service is saying it will be fixed on Monday 29th thats 4days without internet 😡😡😡
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Pete
(@unhippyman) reported
from
Portsmouth, England
Currently at 31 minutes and waiting on hold for @virginmedia - would not be quite as bad if every single track of awful hold music was not something released by a talentless 12 year old backed by overpowering Synth to disguise the lack of musicianship or songwriting capability
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
@virginmedia been on hold for over 35mins as broadband not working for the second day! Continuous poor broadband connection for years. The only way going to get a decent connection is to go elsewhere! Ridiculous. Very unhappy customer.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I guys ever going to reply !!!!! Been up 5 mins and it’s already dropped. Wtf am I paying for
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Chelsea🌹✨
(@ChelseaCoakley) reported
from
Southampton, England
@virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia 3 times already this morning. WTF
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
Absolutely disgusted with the customer service @virginmedia have shown today and over the past few months. We have had a fault on and off with our broadband for months. Been on hold for 55 mins, to be answered, barely spoken to, and then placed back on hold for another 25 minutes
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
Dear @virginmedia Four days I’ve had s**t with my broadband, how the f**k do you run a test when there is no service, no chat, nothing @virginmedia I want 4 days off my bill!!! 🤬🤬🤬🤬🤬🤬🤬 @richardbranson it’s my lifeline from #cancer
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Ethan Samuel Fox
(@ETHAN2410) reported
from
Southampton, England
@virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.
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GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia Yes but the compensation was well short of what we were expecting iaw what is on your website - roll on contract expiry and moving elsewhere we pay a fortune for awful customer service
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James Franklin
(@James_F_UK) reported
from
Southampton, England
@virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia There so many providers these days with all this problems with virgin its just not worth it your better of switching @SkyUK u will be gettin a call from me on monday 👍🏽👍🏽
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Kelvin Wainaina
(@weezy2131) reported
from
Wickham, England
@MixBilsborrow @virginmedia My internet has been down since thursday 7am apparently it be fixed by mon 29th thats 4 days with no services this is just out of order definately switching providers on monday
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia 7day now with no internet customer service just told me it will be back on 2nd had enough of being messed about.I have had enough **** YOU @virginmedia i am out just switching to BT now 🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾
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Pgdelr🇯🇪❌
(@Pgdelr1) reported
from
Eastleigh, England
@DarrenPlymouth Some idiot knocked on door for virgin media. Didn't like my language.
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Law
(@lawrie774) reported
from
Southampton, England
@virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia two months without any moaning about my internet to me and the last week it’s gone to shit again. Been home since 16:10 and ur router has dropped the connection 3 times. Looks like I need to email the corporate team again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Biddles
(@rachlb33) reported
from
Glenfield, England
@virginmedia Always good when you work from home and are told over the phone everything has been done to fix your internet speed, currently 1.67mbs and supposed to be 200mbs, and that the earliest a technician can come out is Monday! Great service, not. Time to switch providers.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Lots of times but a long time ago, your support can't fix it all they care about is you are getting a good speed and I am, but obviously it's not good for gaming, the hub 2 was better but you moved on to the hub 3, not good.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Tried everything asked everything, I have had VM for 10 years it's not been brilliant you seem to provide equipment that is not tried and tested, that hub 3 router has to be the worst ever you can't even open all the recomended ports on it, look at the hub 3 forums.
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Alison Weaving
(@ACheeke) reported
from
Merthyr Tydfil, Wales
@virginmedia network down again this is the third day. Sort it out virgin
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I have had enough of @virginmedia gaming is a disaster, not every now and then, every night every game always lagging 1 on 1 shootouts forget it, I have been in touch with your support 100s of times, I get sick of answering the same questions, your equipment is garbage, bye.
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Francisco González
(@frangz) reported
from
Paddington, England
@virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
Well thanks to a combine effort of @GoZwift @virginmedia & @wahoofitness my evenings ride was pity shit... knew I should have gone outside!
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David Morris
(@agooner2) reported
from
Welwyn Garden City, England
Welcome to day 50 and no Sean , no OSS and even Andy from complaints has no answer @virginmedia service is a disgrace. @richardbranson you should be ashamed.
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Simon McGuinness
(@smcguinness1985) reported
from
Mountsorrel, England
@virginmedia Yesterday evening. It was a call centre in Asia, in which they couldn’t speak very good English and sounded scripted. Very impersonal and never called back. #virginmedia
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Stu (munkeynutz80) Quantrill
(@munkeystu) reported
from
Old Catton, England
3 hrs till I was meant to try streaming but my internet has gone down !!! Hopefully virgin media can sort it ASAP!!!! Will keep you posted. #supportsmallstreamers #virginmedia