Virgin Media Outage Report in Totton and Eling, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Totton and Eling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Totton and Eling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Totton and Eling, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester and Romsey.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Winchester |
TV | |
| Southampton |
||
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Totton and Eling, England
Latest outage, problems and issue reports in Totton and Eling and nearby locations:
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia Had a TV outage last week where the picture was all interference. But yes I agree the speed is never what we pay for.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately
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Hannah
(@missokeme) reported
from
Romsey, England
@virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout
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Nigel Jones
(@planetf1) reported
from
Southampton, England
@virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently
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🏳️🌈 Gaz 🏴🏴🏴
(@woogar2010) reported
from
Southampton, England
@spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul
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Resq
(@Resqred) reported
from
Southampton, England
@virginmedia any update on what's happening with the outage in Southampton
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
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Solent NHS Trust
(@SolentNHSTrust) reported
from
Southampton, England
We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC
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artist with scarf
(@langdonpiggott) reported
from
Southampton, England
@virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!
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sam1017
(@samzyflacko) reported
from
Southampton, England
@virginmedia can you guys fix my WiFi it’s been down for like 20 hours man
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
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🏆🏆🏆🏆🏆🏆
(@_euanito) reported
from
Southampton, England
Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Clean
(@Madaze2002) reported
@virginmedia for the past 2 days now my Wi-Fi has been intermittently dropping and it’s not getting any better checked your website checked all the connections on my router and restarted it countless time and your website still says there is no problem in my area
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David Hamill (Hammy)
(@HamillHammy) reported
@virginmedia complete joke for the third time in a month no service at all and there now saying 4pm on 3rd before it’s on. You try looking after 2 kids with no tv no internet. Will be closing account and moving to sky
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Spencer Franks
(@spencernfranks) reported
@virginmedia Just wanted to say still no reply..... my Internet is so so slow.... Really struggling with this. Can we get a manager to deal with this especially if Natalie is busy which I totally understand. This issue had been going on since September
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M Frayard 💙
(@mfrayard) reported
@virginmedia By the way, I’m not ‘thinking of leaving’. I WANT to leave. Enough of this shoddy and overpriced service. Enough.
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Will.I.Am
(@WillPinner) reported
@kidmanproject @virginmedia Down in ha5 since 11:30 - but site says no issues in our area
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Claire Wickham
(@ClaireWickham) reported
@virginmedia Still no contact even though the issue has been "escalated". How poor can your customer service get? That's another 10 days with no action. Time for another complaint. Sigh! All I want is a simple problem fixed.
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Maya The Barbarian
(@NinjaPulls) reported
We’re still not back to streaming as @virginmedia still hasn’t fixed our broadband. If it’s not fixed by the end of the week, we will change our ISP and hopefully back as soon as possible. Can’t wait to hang out with the #ESOFam #ElderScrollsOnline
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vibor paravic
(@ViborParavic) reported
@virginmedia I have been without any service for over a week. Your tech support has been incompetent at best. I have not heard a valid explanation for this failure in your service delivery. What is going on? SW London Kew area.
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Harry
(@Harry_Bloxx) reported
@tpc_maggie @realliamkehoe @virginmedia I used to have virgin media wifi it was slow and expensive, now I've switched to NOW it's cheap and faster
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Matt Miller
(@mattjmiller15) reported
@virginmedia Still down I’m afraid.