Virgin Media Outage Report in Totton and Eling, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Totton and Eling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Totton and Eling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Totton and Eling, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Eastleigh and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Totton and Eling, England
Latest outage, problems and issue reports in Totton and Eling and nearby locations:
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia No issues in area, reboot no different
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz
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Dan Conway
(@DIZZYDJC) reported
from
West End, England
Absolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company
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Danny Ashman
(@dannyashman_sfc) reported
from
Southampton, England
@virginmedia your WiFi is crap wtf is going on why’s it not working.
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Paul Warren
(@pinsi1608) reported
from
Southampton, England
@virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia is there a issue with virgin media as cant get access on the app
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Alok Sharma
(@draloksharma74) reported
from
Southampton, England
@virginmedia help no broadband and been holding for 14 minutes
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Guy Maxwell
(@guymaxwell) reported
from
Southampton, England
@virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Has lock sign over signal strength and message reads WiFi connection failure
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Something did happen but when signing back in to router " authentication problem " displays
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia why is your WiFi so poor.
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Oh and the customer service is pathetic
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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himawari
(@Himawarirex) reported
I thought my WiFi was starting to fix up 😭 it was too good to be true @virginmedia #virginmedia
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Sean Davies
(@seanyd3) reported
@MartinSLewis for anyone who's recieved letter advising increase payments from @virginmedia simply call 03454541111 and choose options to cancel and option to automatically recieve discount for same amount. No need to speak to human. Took 2 minutes.
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Donna watson
(@donnawatson76) reported
@virginmedia Omg have u actually read anything i have put its like talking to a wall, my initail problem was getting through and getting cut off constantly
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Nital Shah
(@TheLibraLavie) reported
@virginmedia My mum is a terminally ill vulnerable patient. We have been calling to try and sort some issue out with her and after going through all the hoops go your ridiculous automated system and then waiting we have been out off again!
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Glenn Doyle
(@GlennCDoyle) reported
Ah the usual fuckery from @virginmedia - renewed contract in December, was told it wouldn't go up. Letter today says it's going up by 13% because they're "constantly investing in their network"... that's great & all, but I've been with Virgin for 5 years and it's never improved?
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David Campbell
(@David1872_00) reported
@virginmedia No problems in my area but my connection is still poor
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alison cleland
(@cleland777) reported
@virginmedia Hi @virginmedia i've been trying all day to call support on 150 from my VM phone, phone lines appear closed -call is just cut off immediately... there appears to be no online chat service. How can I speak to someone today - what numbers are being answered? thank you
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Kim Wheeler
(@kpwxx) reported
Hi @virginmedia we've been having problems with our internet for a few months. We're consistently seeing T3, T4 timeouts on our upstream and the internet is regularly cutting out completely. We're also regularly seeing high levels of packet loss on our upstream (25% loss). 1/4
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IMAGINEER 💙
(@GaryTrowsdale) reported
@virginmedia Hi Virgin Media. I’m a broadband and TV media customer. You recently talked me into an upgrade of super fast broadband. Absolute rubbish and internet keeps being lost. Just lost hugely important business call 🤬
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Moinul
(@Moinul123) reported
@virginmedia why is your Internet so ****? And they have the audacity to increase prices as well. Definitely never using this broadband again