Virgin Media outages and service status in Totton and Eling, England

Problems in the last 24 hours in Totton and Eling, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Totton and Eling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Totton and Eling, England

The most recent Virgin Media outage reports came from the following cities: Southampton, and Lymington.

City	Problem Type	Report Time
Southampton	Wi-fi	4 hours ago
Southampton	TV	2 days ago
Southampton	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Totton and Eling, England

Latest outage, problems and issue reports in Totton and Eling and nearby locations:

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 46 seconds ago from Ampfield, England

  @virginmedia @NetflixUK You may as well not have a customer services team. I’ve spoken to one helpful person in the 53 days I’ve been chasing Virgin for my install.

• 
  Tom Smith (@tom_smith6) reported 1 minute ago from Southampton, England

  @_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?

• 
  Jo (@JoannecolesJo) reported 1 minute ago from Marchwood, England

  @virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?

• 
  Clare Old (@enkeli85) reported 1 minute ago from Southampton, England

  Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 2 minutes ago from Southampton, England

  Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis

• 
  Shannen AE (@sae_dew) reported 16 minutes ago from Hill Head, England

  @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

• 
  Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported 21 minutes ago from Locks Heath, England

  @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 23 minutes ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  james (@james_mccoll) reported 25 minutes ago from Netley, England

  @virginmedia Let’s be honest it always says there’s no issue, but yes we checked it and it says nothing. It went off this morning at about 11 and in the past 15 mins it’s gone off 3 times

• 
  Panda 🐼 (@PandaKingPinder) reported 28 minutes ago from Romsey, England

  @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

• 
  mark wilson (@obcans) reported 31 minutes ago from Southampton, England

  @virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 32 minutes ago from Southampton, England

  @evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down

• 
  lee Radcliffe (@leeradcliffe73) reported 34 minutes ago from Southampton, England

  @virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 35 minutes ago from Romsey, England

  @virginmedia Several complaints have been raised. I’ve been calling most days since October 2nd. Come someone please help?

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 40 minutes ago from Romsey, England

  @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

• 
  Ryan Stanikk 📸 (@reyewon) reported 41 minutes ago from Southampton, England

  Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...

• 
  Sarah-Jane Finch (@formula1girl) reported 54 minutes ago from Eastleigh, England

  @virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.

• 
  Graham Scambler pics (@_GSPhotography) reported 54 minutes ago from Eastleigh, England

  @virginmedia I'll try to sign in with a different email address.

• 
  Leigh Lewis (Taffy) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎥🍿🍺🏉🎱🍔 (@Tafflar84) reported 55 minutes ago from Netley, England

  @virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on

• 
  james (@james_mccoll) reported 58 minutes ago from Netley, England

  @virginmedia Internet is down in Netley, Southampton AGAIN this is ridiculous

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mia (@LondonMum2025) reported 2 minutes ago

  @Benleo @virginmedia I’m having the same issues with them

• 
  Jane V Carroll 🇬🇧 (@JaneVCarroll) reported 3 minutes ago

  @mickharkin68531 @virginmedia The Service User Department

• 
  Joe Alderson (@JoeAlderson1982) reported 7 minutes ago

  @B25Owl @jomickane @Benleo I've never had this and been with Virgin Media on and off for years. I have had a faulty router from them before though.

• 
  Mike Fuller (@ninepine) reported 8 minutes ago

  @virginmedia Apology accepted but your data is clearly bad and your systems faulty if you have to rely on assumptions not truth. Sadly symptomatic of @virginmedia - @ICOnews should investigate. When your systems also wrongly say I haven't paid my bill in full it's systemic not unusual.😡

• 
  Stephen Hampson (@StephenHampson) reported 12 minutes ago

  @mark_wootten @virginmedia are just as bad for things like that

• 
  Manavmeet Singh (@Manavvv31) reported 13 minutes ago

  @Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo

• 
  Jen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱🍷 (@mrsjen2023) reported 14 minutes ago

  @virginmedia Hello I have a replacement 360 box and my remote control doesn't work with it ? please advise

• 
  tag 🇬🇧 (@tag4UK) reported 17 minutes ago

  @Benleo @virginmedia They told you that you have to buy a 2 year contract in order for them to fix their own cable, and you believed them? 🤪

• 
  Dermot O'Leary (@dollDCFC) reported 17 minutes ago

  @Benleo I know this will be of little conciliation to you but I recently had an issue with my @virginmedia broadband. It required a new Hub. I phoned on a Tuesday late afternoon and they booked a call out for the Thursday PM. They arrived on time and fitted the new Hub. I had no issues.

• 
  fabian shallow (@phebes36) reported 17 minutes ago

  @virginmedia spoke to your customer service team in regards to my bill. I'm still waiting for my email to say that this month's bill is wrong and to send the correct one. Its been more than 24 hours since I spoke to them.