Virgin Media Outage Report in Totton and Eling, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Totton and Eling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Totton and Eling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Totton and Eling, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Winchester and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Totton and Eling, England
Latest outage, problems and issue reports in Totton and Eling and nearby locations:
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Andrew Dear 💙
(@spongedaddy67) reported
from
Burton, England
@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫
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Simon Newby
(@simonnewby) reported
from
Southampton, England
@virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.
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Steve
(@SteveWasteney) reported
from
Netley, England
@virginmedia What is Your issue with Netflix. It is working on my separate devices and my TV if I connect without using Virgin TV
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia what a surprise, even after cancelling my service with you I’m still getting bills!!! I cannot believe your customer service is awful even after leaving.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻
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Graham Scambler pics
(@_GSPhotography) reported
from
Eastleigh, England
@virginmedia I'll try to sign in with a different email address.
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@virginmedia So another 90 minute chat with no resolution? That’s fine I’m going to raise an official complaint as this is NOT good customer service at all.
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.
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Sarah-Jane Finch
(@formula1girl) reported
from
Eastleigh, England
@sfc_rich @virginmedia You’re absolutely right. Cancelled my account in July yet they’re still billing me claiming they’ve no record of my phone call OR letter. Refuse to cancel my account unless I pay £101.50 which now has gone up to £148.50. #neverlisten #zerocustomerservice
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month
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Shannen AE
(@sae_dew) reported
from
Hill Head, England
@virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.
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Panda 🐼
(@PandaKingPinder) reported
from
Romsey, England
@virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LJ
(@UnitedXRP) reported
@virginmedia so I’ve been lied to again. Was told I’d have an engineer here today at 4pm to sort the issue with the wifi. Nobody turned up surprisingly so I called back and they’re trying to tell me there was no appointment, spent £100 on my phone bill due to no wifi for 5+days!
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Barbara FitzGerald S
(@Barfisk34) reported
@virginmedia broadband clondalkin No service here whats happening and when will it be resolved Poor over the last 2 weeks
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Mags Barker
(@magedy_m00) reported
@virginmedia why am I paying for 200mg and struggling to get 25mg It’s disgraceful, poor poor service. Buyers beware, don’t switch to Virgin
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heidi vogel
(@heidilevo) reported
@virginmedia after 20 years with you & paying £200 a month for phone, tv & broadband, I told your customer service I’ve no choice but to leave if my case and complaint can’t be attended to. I’ve had no broadband or TV for 2 weeks. This happened last year. I was promised a refund
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Jbyrd
(@jeanniemarie85) reported
@virginmedia elderly mum been charged 3 times as much for her package after father died,was told she cldn't have a deal as a new customer bcos same address,charged them x2 for xtra tivo box, charged for paper billing&sending Bill to dead dad's email, despite new email
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James Gill
(@JamesGill2) reported
@virginmedia That's fine. I will wait and speak to the ombudsman after 8 weeks. I suggest you find my complaint and ask some to issue a response to it
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Vonvon
(@Vonvon11113394) reported
@virginmedia Completion date keeps changing and as I said issues since October. I’m not able to get about much due to ill health rely on internet a lot
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A.T.A
(@nicesoul77) reported
@virginmedia I called Yodel but they can’t find my order with the reference number I provided. This is the same reference number in my email from Yodel. You are frustrating me with this back and forth. I will like to cancel the contract and refund me the full amount paid.
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Maia Devaney
(@MaiaLD) reported
Strange how my @virginmedia WiFi worked perfectly but now nearing the end of my contract it has terrible connection issues…virgin you wouldn’t be trying to steer me towards getting a faster connection contract!? 🤔 #virginmedia #suspicous #horrendouscustomerservice
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Jbyrd
(@jeanniemarie85) reported
@virginmedia they told customer someone would investigate this serious complaint and get back within 2 days! That was 2 weeks ago!!