Virgin Media Outage Report in Totton and Eling, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Totton and Eling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Totton and Eling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Totton and Eling, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Totton and Eling, England
Latest outage, problems and issue reports in Totton and Eling and nearby locations:
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box
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Guy Maxwell
(@guymaxwell) reported
from
Southampton, England
@virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Has lock sign over signal strength and message reads WiFi connection failure
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Danny Ashman
(@dannyashman_sfc) reported
from
Southampton, England
@virginmedia your WiFi is crap wtf is going on why’s it not working.
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia why is your WiFi so poor.
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Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.
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Dan Conway
(@DIZZYDJC) reported
from
West End, England
Absolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Oh and the customer service is pathetic
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia No issues in area, reboot no different
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Something did happen but when signing back in to router " authentication problem " displays
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬
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Alok Sharma
(@draloksharma74) reported
from
Southampton, England
@virginmedia help no broadband and been holding for 14 minutes
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debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia is there a issue with virgin media as cant get access on the app
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
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John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz
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Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nik
(@ThingsByNik) reported
@albionbakehouse @virginmedia Like you say, they are all awful! I’m getting passed around in circles. Everyone is keen to offer me deals, but no one seems to want to accept my cancellation. And these energy companies with their prices can all get stuffed. Disgraceful what they are doing.
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🐦🦔🎸🌹Shirley Sarah🌹🎸🦔🐦
(@ShirleySarah13) reported
@snowangelmrsp @bbcthree Don't have Sky, but we can watch it on our Virgin Media with no problems.
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Louise Clayton-Hatch
(@clayton_hatch) reported
@virginmedia Been chasing for 3 months to cancel account (apparently it still live) and receive compensation (still not received) waiting on hold for hours. Asked for deadlock letter for CISAS and agent refused to respond, was put through to creditfileammendment team at 10am STILL WAITING
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Jamie T
(@JaminiThakrar) reported
So I very cleverly set everything in my room to be “smart” which has been great. Until now. @virginmedia has gone down completely and doesn’t expect to be back on until tomorrow afternoon. I’ve now had to manually UNPLUG everything to turn it off 🤡
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49UNDEFEATED
(@SAYF_14) reported
@virginmedia Saturday 5.02.22- No broadband no TV service the status at 12pm was that the issue would be fixed by 9.45pm. Now it says be tomorrow midday.
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paul savage
(@saulpavage4) reported
@virginmedia been a customer for over twenty years but wanting to leave as putting up package a month of 40 pound I cany@y afford that shocking
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Nico Daniel Smit
(@nicodsmit) reported
@virginmedia That is the useless number I am calling. STOP giving me the run around, you are NOT treating me fairly and equally. Why are you forcing me to have to go to file a case against you to get this resolved? U r all useless, NO 1 is willing to help!!! #thieves #liers #Useless
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Roshana
(@Roshanashahid97) reported
@virginmedia wifi box is not working at all (won’t turn on). Can’t get through to any technical team. Customer service is non-existent… loyal customer for 4 YEARS.
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Jamie Biddle
(@TheRealBiddle) reported
@TheChipThompson @virginmedia We binned it after repeated dropouts. They're the ******* worst and it's super expensive. They kept sending people out to "fix" it and it never worked. I'd recommend binning it if I were you.
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Rob Kelly #FBPA #FBPR #FBPE
(@VivaRobKelly) reported
@Netflixhelps It seems to be a universal problem on all the devices I have used. Netflix apps on PS4, Roku/NowTV sticks, and Virgin Media/Tevo box. The order of the seasons are in reverse and every episode behaves like the finale (recommending what to watch next at the end)