Virgin Media outages and service status in Totton and Eling, England

Problems in the last 24 hours in Totton and Eling, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Totton and Eling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Totton and Eling, England

The most recent Virgin Media outage reports came from the following cities: Eastleigh, and Southampton.

City	Problem Type	Report Time
Eastleigh	Internet	3 days ago
Southampton	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Totton and Eling, England

Latest outage, problems and issue reports in Totton and Eling and nearby locations:

• 
  Jo (@JoannecolesJo) reported 55 seconds ago from Marchwood, England

  @virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 5 minutes ago from Southampton, England

  At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT

• 
  Dav Thomas (@Dav_Th0mas) reported 10 minutes ago from Southampton, England

  @ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...

• 
  Matthew King (@MatthewKing35) reported 10 minutes ago from Southampton, England

  @derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 12 minutes ago from Ampfield, England

  @virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.

• 
  Clare Old (@enkeli85) reported 13 minutes ago from Southampton, England

  Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄

• 
  Vivienne 💙🧡🌻 (@Vdweller) reported 13 minutes ago from Southampton, England

  @GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!

• 
  Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported 14 minutes ago from Locks Heath, England

  @virginmedia hello is there anyone there at customer services? For the second day been on hold for over an hour with still no resolution to our issue? Now keep getting cut off after getting through the security questions? #badcustomerservice #virginmedia

• 
  Shannen AE (@sae_dew) reported 14 minutes ago from Hill Head, England

  @virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.

• 
  Sim Dendy (@SimDendy) reported 18 minutes ago from Romsey, England

  Apologies if you can’t get hold of me - @virginmedia have ‘blacklisted’ my phone even though I am not a Virgin customer. After many hours/phone calls they are still unable to explain why & have said I need to write a letter (!) to escalate further 🤯 - any better ideas out there?

• 
  Clare Old (@enkeli85) reported 27 minutes ago from Southampton, England

  Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄

• 
  lee Radcliffe (@leeradcliffe73) reported 29 minutes ago from Southampton, England

  @virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling

• 
  Ms S (@Shazer1980) reported 30 minutes ago from Southampton, England

  @virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!

• 
  David Wright (@Mr_PaintPots) reported 30 minutes ago from Southampton, England

  @virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?

• 
  chris (@crumblechris) reported 40 minutes ago from Winchester, England

  @virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 40 minutes ago from Ampfield, England

  @virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep

• 
  Andrew McAlpine Ⓥ (⧖) 🌱 (@Maritimegeek) reported 43 minutes ago from Locks Heath, England

  @MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.

• 
  Panda 🐼 (@PandaKingPinder) reported 44 minutes ago from Romsey, England

  @virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.

• 
  Ben Goodwin (@bengood82788338) reported 50 minutes ago from Southampton, England

  @virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy

• 
  Rob Mcgimpsey (@Rob_Mcgimpsey) reported 51 minutes ago from Romsey, England

  @virginmedia The same live date of the 21st still stands. Virgin have repeatedly guaranteed they’ll get it ready for then. Perhaps you can give them a nudge to let them know they have 3 days to get the outside work done. I’m sensing another let down, and I bet you won’t do anything about it!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mountain Walker 🏔 (@percesonator) reported 5 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin media, awful company.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 6 minutes ago

  @virginmedia are you trying to call ref my complaint. I believe I am trying to be scammed by people claiming to be from Virgin.

• 
  Martin (@lionking2014) reported 14 minutes ago

  @LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????

• 
  Andy Cave (@Andycave) reported 16 minutes ago

  @virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?

• 
  Peter (@Peter8150139807) reported 16 minutes ago

  Does virgin media have problems every day

• 
  Pure Hearted Human (@Graelwyn) reported 17 minutes ago

  @GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  William (@William232393) reported 17 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  Rach A (@Rach_EL_1982) reported 17 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Paul O'Brien (@PaulOBrienKil) reported 18 minutes ago

  @virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Our Electric World (@O_E_W) reported 19 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.