Virgin Media Outage Report in Southampton, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Southampton come from postal codes SO18, SO16, SO15, SO45 and SO19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (30%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Fareham |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
-
Rhys O'Leary
(@Rhys_OLeary) reported
from
Gosport, England
@virginmedia TV down, app down, website link down, automated service says there's no issues mmmmmm blatantly there is!
-
Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia I have reported issues on many occassions.
-
Janet Thorpe
(@Webb1001) reported
from
Fareham, England
Missed a call from @virginmedia told to call back on 150, when I did was told I could not be put through to complaints team and would have to wait until they called me and they would attempt two more times before giving up. What kind of customer service is this @richardbranson
-
Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal
-
Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Doesnt help either that I cant view the service status on the website either @virginmedia
-
Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.
-
Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮
-
Andrew Garnham
(@garnham_andrew) reported
from
Gosport, England
Just upgraded virgin media. Just to say arrived on time phone call before he arrived. Good customer service.#virginmedia
-
sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2
-
Darren Gamblen
(@dazzlergamblen) reported
from
Fareham, England
@virginmedia your internet goes down more than a thai lady boy !
-
Paul Warren
(@pinsi1608) reported
from
Southampton, England
@virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰
-
bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia Something did happen but when signing back in to router " authentication problem " displays
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
Good old @virginmedia broadband still amazingly rubbish. Funny how bad it gets when you cancel your tv subscription. And as for the customer service🤯I’m sorry I’m not fluent Indian 🤬🤬
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Oh and the customer service is pathetic
-
Rhys O'Leary
(@Rhys_OLeary) reported
from
Gosport, England
@virginmedia @SarahChesney1 @virginmedia same issues here and the telephone service says there is no issues, think you may need to check again!
-
Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite
-
Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia pls fix internet i cannae watch southampton play man :(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jess Alderwick
(@JessAlderwick) reported
@virginmedia Well. An engineer arrived Friday. Lovely lady too. She found our actual cable ( other guy was trying to use an old neighbours one that was dead) she booked in someone on 24 hour total loss to get it rectified today but no one showed?! Great service. Again. NOT.
-
Reece Calder
(@CalderReece) reported
@virginmedia It has been over 30 hours now. Shall I just wait or do you think there might be a problem?
-
Michelle Rulton
(@Soze1172) reported
@virginmedia It used to be called the "children's fun" package. It contains nickelodeon and carton network
-
Luke Jolyon
(@lukejolyon) reported
@virginmedia Apparently a problem affecting “between 50-80 people” so I guess that’s just my road or immediate area in north London.
-
Gabriel Anthony
(@JustLangy) reported
@TwitchPBG @virginmedia Yikes!! Yeah they need to fix that
-
BrightCX LTD
(@brightcxltd) reported
@virginmedia total loss of service in our area again - second time in less than 2 weeks. Not good! At least the outage today is during the weekend so not impacted work! 🥺
-
jane gidman 💙
(@janegidman1) reported
@virginmedia COMPLAINT finally received replacement TiVo box I had to battle for to find it’s faulty. I’m told a replacement can’t be sent out and I have to go through the painful charade of an engineer visit. The engineer ‘may’ have a fit for purpose box with them. Just rubbish.
-
Tim
(@whiskywhisky7) reported
@virginmedia That they were going to call me, surprise, surprise, nothing. This really is getting beyond a joke. PLEASE HELP !!
-
casee wilson
(@caseewilson) reported
@virginmedia Thank you for your help. Mum has received her first phone call in several days - firstly from yourselves to resolve the issue, then from a family friend to check the line and it all seems to be working again now. She is assured that it will not be disconnected until the 24th.
-
IIATTIICUSII
(@iiattiicusii) reported
@virginmedia any reason why I’m paying for M500 and only get 40mb and it’s constantly fluctuating up and down?