Virgin Media Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO16, SO18 and SO19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Fareham |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Rhys O'Leary
(@Rhys_OLeary) reported
from
Gosport, England
@virginmedia TV down, app down, website link down, automated service says there's no issues mmmmmm blatantly there is!
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
I hope that @virginmedia will refund monies to my account for the poor broadband service I’ve had for last 2months. Only helpful people were the online help chat.
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Cian
(@Cian_Aidan) reported
from
Fareham, England
@virginmedia I have reported issues on many occassions.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury Very please with my Sevice I have moved from Vodafone. To virgin mobile as well get my tv 📺 broodband home phone 📞 I moved from sky. But my Complaint is the boxing 🥊 is pay per view overnight again is it possible to Persuade Bt sport to there’s fights in the evening like 1/2
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia @Tyson_Fury 2/2 like sky sport box office per per view is to much from both Broadcasters so for me it’s down the pub with my mate but Stupid o clock ⏰ is not possible for me get bt spots like sky sports I do like bt sport is doing good but this fight to much money and stupid o clock ⏰
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Doesnt help either that I cant view the service status on the website either @virginmedia
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Paul Warren
(@pinsi1608) reported
from
Southampton, England
@virginmedia Please can I have some help with fixing and issue with my remote and v6 TiVo box. Tried calling & put on hold forever & tried the in app help and the not so instant, messaging but never got beyond confirming I'm an account holder, thanks to the 1 reply a day!! 😩🤬
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia pls fix internet i cannae watch southampton play man :(
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.
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Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮
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Rhys O'Leary
(@Rhys_OLeary) reported
from
Gosport, England
@virginmedia @SarahChesney1 @virginmedia same issues here and the telephone service says there is no issues, think you may need to check again!
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Darren Gamblen
(@dazzlergamblen) reported
from
Fareham, England
@virginmedia your internet goes down more than a thai lady boy !
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Jacqui Mullarney
(@Jovijaqs) reported
from
Southampton, England
@virginmedia please sort the signal out as missing the rugby
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
Missed a call from @virginmedia told to call back on 150, when I did was told I could not be put through to complaints team and would have to wait until they called me and they would attempt two more times before giving up. What kind of customer service is this @richardbranson
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Stuart
(@ffsStuart) reported
from
Southampton, England
@virginmedia hi buds do you know if there are any issues in soton cause my internet is being pure shite
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Metricate
(@Metricate) reported
@virginmedia Yes and still says no problems, when there is as we got told that over the phone
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Kevin Richard
(@Fat_Forluss) reported
@virginmedia Your engineers worked 1-3 Sept, and seems others were reconnected ok but we weren’t. Had a household engineer out weds 6th who confirmed the problem was in the road rather than our house but nothing has happened since.
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Andrew.Falconer
(@FalconerBorgars) reported
@virginmedia Connection has been very intermittent but just now it’s totally gone down. Others in my neighbour (WhatsApp group) have confirmed they are also having issues with their VM connection.
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Jacqui
(@wildwhippies) reported
@virginmedia as usual our Broadband is poor. Reported several times, last week told in app to repeat & engineer would be sent. Today won't let me get beyond reboots which I've already done. OH had enough, wishes to cancel. Please advise.
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Peterbartle
(@Peterbartle6) reported
@DawnPet76880676 .virgin media email is down again .
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victoria martin
(@tor_a) reported
from
Barnet, England
@elisjames @virginmedia Used to have problems in Streatham with Virgin before we change provider. Needed a new router last time.
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Jane2005
(@Jane2005) reported
@GodsVoice444 @virginmedia My advice, cancel it now while you can. Don't bother with them unless you have a spare 2 hours each day to 'reach out to them' to resolve various issues.
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Dabe1971
(@dabe1971) reported
@virginmedia And that's just a Bot which is as useless as your help pages. I'm going to have to register a complaint aren't I. Hopeless service from you.
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Claire Perry
(@brecon_house) reported
@virginmedia That link asks me to login to my account but doesn't go to a chat function
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Ed Wood
(@edwooduk) reported
@virginmedia now day 6 totally unstable service CB21 postcode. Many hours spent waiting for call centre. Promised fix multiple times. Fix Dates come and gone.