Virgin Media Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO30, SO16, SO15 and SO45.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester, Gosport and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Winchester |
Internet | |
| Gosport |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund
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Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
@ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@ispreview Yes mine went down at 10.30pm last night. Disgraceful service from @virginmedia lately
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Bit ironic that @virginmedia still have the audacity to advertise on @itv when their TV service is down across the nation
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Solent NHS Trust
(@SolentNHSTrust) reported
from
Southampton, England
We apologise if you are currently unable to contact us. This isdue to a Virgin Media network issue. Our IT specialists are working to restore services as swiftly as possible. @HealthwatchPO @HWSouthampton @portsmouthnews @dailyecho @BBCRadioSolent @portsmouthtoday @SouthamptonCC
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Al Galpin ➡️ #SuperPod2020
(@AlGalpin) reported
from
Southampton, England
Never a good sign when the @virginmedia service status page on their website is broken 😾
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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Claire
(@Weaver_Diva) reported
from
Southampton, England
@AdamDrewy85 Mines down too. We’re with @virginmedia
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Clare Old
(@enkeli85) reported
from
Southampton, England
@sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia my TV signal is not working properly, thanks to this I have missed watching the rugby #virginmedia
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia Hi John/Virgin Media I can grudgingly accept service issues but I can’t accept poor Customer Service advice, e.g. going on My Virgin Media & constantly being told there isn’t a service problem. Thanks for update at last. Paul
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Newbones: Overgrown funding now!
(@BenNewbon) reported
@n_quests @virginmedia What most irks me is they're gonna send me this phone stuff and waste emissions and **** to get it delivered and "activated" (whatever that means) and I will never even open it
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Kevin Rathbone
(@KevinRathbone15) reported
@virginmedia I was a former broadband engineer over 10 years ago. Turns out I'm still better than what you call technicians these days. No one has the proper equipment to carry out works to your network. Leaving customers totally frustrated and thinking of leaving altogether.
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Bhavik Sanghvi
(@b2sanghvi) reported
@virginmedia I wasn't even made aware that the sim existed! I just got a call from a colleague at virgin and she cut the call on me!! She refused to let me speak to a manager and cut the call on me!! Absolutely #horrible #CustomerService
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shane millins
(@smillins1) reported
@virginmedia They never used to call, but over the past 2 weeks they’ve not left me alone, I never opted in
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David Watts
(@LordWatts) reported
@virginmedia hello. Your delivery of my media box says it’s been delivered yet it hasn’t been delivered. Help
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Spooky Taylor 🎃 🦇 💀
(@stuartctaylor) reported
@virginmedia I want to know what the issue is - your colleagues pulled the plug almost on the nose of 9am so it's planned works - again - you've presumably botched - again. Can you give me a direct number for second line support please?
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Alrightfans
(@alrightfans) reported
@RudiJeffery Don’t worry if it’s down for 48 hours they’ll refund you 36p next month. Worst thing in the world that @virginmedia
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Kevin Rathbone
(@KevinRathbone15) reported
@virginmedia Hi John, yes, we have had intermittent service for many weeks, a technician came out, download speeds of 5, up load speeds near maximum 50+. Still working but needed a new cable pulling, really it was a damaged temporary fix to my cable before the omni box. I fixed it my self,
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razal, sixteen
(@nic0tin3add1ct) reported
@virginmedia literally i have no wifi or anything like are services down or something in oldham?
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Martin Patrick Egan
(@LFASoccerSchool) reported
Come on @virginmedia! If you are going to do planned engineering works that run late morning and all afternoon, perhaps do them late at night or early morning. Millions now working from home being let down by your increasingly unreliable broadband. Consistently poor.