Virgin Media Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO16, SO15, SO14, SO45, SO18, SO31, SO40 and SO17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Southampton, Fareham, Cowes and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Wi-fi | |
| Southampton |
Internet | |
| Fareham |
Internet | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Gosport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Josuke Higashikata
(@_euanito) reported
from
Southampton, England
@virginmedia wtf are you doing
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....
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Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
@BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage
-
DaveDodgePhotography
(@ddodgephotos) reported
from
Totton and Eling, England
@sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.
-
Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
-
Katharine Zoe Ruth
(@Graelwyn) reported
from
Southampton, England
Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.
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Jon Deverill
(@jondev06) reported
from
Fareham, England
@virginmedia What a terrible apology
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO
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ethan
(@1049Gotho) reported
from
Fareham, England
Ah, 96th time Virgin Media has gone down today.
-
KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
Every hour 16 minutes past why @virginmedia seriously I swear I'll drop and go elsewhere been a rubbish service for months now anyway🤬🤬🤬🤬🤬
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭
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Kevin Madden
(@kmadden96) reported
from
Southampton, England
@virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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playpet
(@playpet1) reported
@virginmedia @Ed6114 Virgin arent sorry Ed, Virgin are well aware of this problem and the service team have 14 days to fix mine and told me my service was acceptable look at all my posts on virgin and the date, I am waiting for them to send collections to me and I’m suing them for their service
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boof :
(@deez_boof) reported
@virginmedia fix the ******* service it cuts out every 5 seconds
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Katharine
(@KatharineMH) reported
@YodelOnline my parcel did not arrive that virgin media sent you, meant to arrive between 12-2 today - no trackie no , please help ASAP
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Matthew Butcher
(@MattCB75) reported
@virginmedia Really frustrating as the hold time when I rang was longer than I had spare and now the TV is essentially unwatchable. Not a lot of point in paying for a TV service I can't watch.
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boof :
(@deez_boof) reported
@virginmedia @shaq_dat fix the ******* service it cuts out every 5 seconds
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samantha
(@samyidcharteris) reported
@virginmedia Service down 2.30pm Monday came back Tuesday 3.00pm went again about 8pm Tuesday evening. Came back Wednesday morning. Broadband has gone again and website says service won’t be back until 4pm Sunday. This isn’t good enough.
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Andrew
(@AndyRead78) reported
@samyidcharteris @virginmedia @plusnet I can’t recommend. Currently day 4 of no email no poor communication regarding what the issue is
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playpet
(@playpet1) reported
@virginmedia @deez_boof Virgin have problems with the hubs friend, they will tell you absolutely anything to evade the admission that: they over sell the service and where analogue is converted to digital becomes blocked, it’s like trying to poor a bucket of water through the hole the size of a thimble
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Floydoggs
(@Floydoggs) reported
@virginmedia It's still down. Pathetic service.
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Al Chaplee
(@alchaplee) reported
@virginmedia I've tried to give you my new address (by text to one of your employees, and on your website) so you can pick up your router, or send me a return box. You always use noreply emails and never answer the phone. Now you're charging me 40 quid 🤯 What do I do?!?