Virgin Media outages and service status in Southampton, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 8, 1:07 PM GMT+1.
- Internet (45%)
- Wi-fi (36%)
- Total Blackout (18%)
The latest reports from users having issues in Southampton come from postal codes SO19 , SO18 , SO17 , SO14 , SO32 and SO31 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Total Blackout | 2 days ago |
|
Southampton
|
Internet | 12 days ago |
|
Southampton
|
Total Blackout | 12 days ago |
|
Southampton
|
Wi-fi | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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chris (@crumblechris) reported from Winchester, England@virginmedia Thanks - but that phone line isn’t recognising when I enter digits on the key pad - so is useless.your website still says ‘no issues’ after more than 4 hours of no internet connection.
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, Englandso glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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Sarah-Jane Felicity (@SarahJaneDyke) reported from Eastleigh, England@hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia This has already been dealt with yea, we’re continuing just because it feels as if we’ve waited too long to cancel now. Plus, Virgin are crediting me £5.35 for every day of delay that they’ve caused (55 days and counting).
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Simon Newby (@simonnewby) reported from Southampton, England@virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.
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lee Radcliffe (@leeradcliffe73) reported from Southampton, England@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia Im only unwilling to use the chat as after today’s conversation by phone with the 2 departments I got told could sort out my issue & they couldn’t I am emotionally broken.
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Graham Scambler pics (@_GSPhotography) reported from Eastleigh, England@virginmedia I'll try to sign in with a different email address.
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Veteran Locksmiths (@vetlocksmith) reported from Fareham, England@virginmedia your broadband connection is disgusting, we have called to be told that we need to wait 24 hrs to see if there is an issue. Not good enough this is now affecting my business for my staff !!
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandOh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, EnglandSo there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1
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Namu Griff (@NamuGriff) reported from Fareham, EnglandSeems @virginmedia is having issues again and my father can’t get into emails at the moment. So told him to leave it. He even complained about not getting any spam emails.
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Dav Thomas (@Dav_Th0mas) reported from Southampton, England@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care
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Mike Walker (@MikeWalker2012) reported from Fareham, England@virginmedia Honestly, I tried contacting customer support & they didn't care, so I don't think there's anything further you can do, the functionality of 360 is hopeless, doesn't come anywhere near as good as the old TiVo box. I just need to dump the overpriced VM service as soon as possible.
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Craig (@Danzy92) reported from Southampton, England@virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia After waiting 24hrs for a response on WhatsApp I’ve once again been told I need to talk to another department. I waste more time waiting to speak with the “correct” department, only to be told they can’t help because of a third party completing the work. Absolute joke
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Look back through my previous tweets. After 3 months of cancellations from Virgin, lies and let downs - I’ve had to cancel the agreement completely
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Militia Matt (@DrealSMAK) reportedYh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week
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biomulv (@biomulv) reported@asanchadev @virginmedia Company provided £25 router is ****. Shocker ..... Get a decent mesh.
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sirkeirstalin (@stalinoverlord) reported@biggle1908 I've been with Virgin Media since they were called NTL. I did switch to BT for a spell, but the speed was **** in comparison; I soon went back to Virgin Media. This is just for the internet, though.
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Lee Manton (Λη Μαντον) (@mantonl) reported@biggle1908 Virgin media service is good & fast, great deals for new customers, but renewal time they are horrendous. Mine went from £94 to £247 overnight, call centres are useless & it's a massive battle to get to a sensible renewal price. Left them this year after 20 years because of this.
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Ravi Pal (@ravipal1214) reported@virginmedia This was supposed to be an escalation, which turned out to be another utter waste of time. The team handling social doesn’t even check basics/fundamentals (like there is already a WiFi pod issued that doesn’t work) and in the end – outcome nothing – you have already logged a complaint therefore wait – you as a customer are not important to us, your situation doesn’t matter. I wonder if there was another choice of good broadband in this area why would anyone ever go with @Virgin.
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Game of the People (@GameofthePeople) reported@virginmedia is the Clients Support Team a bona fida Virgin media account?
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(tez7n2) (@MickeyDN7) reportedWTF is this bolloks ,paying for sport and can't stream the football+ so stick to legal and it's ******* **** !! @virginmedia @SkySports
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Jacqueline Bolton (@JacquelineBolto) reported@virginmedia No Internet since 5am today. Checked status no reported issues in our area. Equipment all fine. What do you suggest I do???
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Mike d (@miked36) reportedInternet gone down in nailsea bristol. Can't watch anything @virginmedia
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Neil is an adult human male homosexual (@nlpedwards) reportedHi @virginmedia… are there any issues with broadband in TW2… box keeps resetting