Virgin Media Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO17, SO16 and SO19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Fareham and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Gosport |
Internet | |
| Gosport |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Says no signal for virgin media tv
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag
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Paul Johnson
(@Johnson_1488) reported
from
Southampton, England
@virginmedia my V6 has really loud static noise and on screen issue.
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Jamie English
(@jamieenglishsfc) reported
from
Southampton, England
@mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....
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Gareth
(@Thestrokeguy) reported
from
Southampton, England
@virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Same and I had internet issues and two days no virgin media tv.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Lots of complaints on here recently about bad poor service of virgin media.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Comes up no issues detected virgin media but there is lol. No virgin media tv for two days now lol. Internet keep crashing.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.
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Tom Sherrington
(@teacherhead) reported
from
Gosport, England
Just seen @virginmedia is completely out across UK. So all the reboots and restarts I’ve been doing were a waste of time... not just me, it’s the whole network...
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Anyone else having problems with virgin media in Southampton.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Blimey thought BT were bad . But turns out Virgin media customers service worst.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Am having problems with virgin media fake account to.
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Namu Griff
(@namugriff) reported
from
Fareham, England
@virginmedia We had the tech come in today and looks like he was able to work out the issue. Appears that the old NTL junction boxes we had were at the ends of their life’s and he replaced them for us. Will keep an eye to make sure it stays stable now.
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Jamie English
(@jamieenglishsfc) reported
from
Winchester, England
@virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....
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Chelsea🌹✨
(@ChelseaCoakley) reported
from
Southampton, England
@virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media still not fixed problems but yet happy to take your money lol.
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia has to be the worst WiFi I’ve ever had
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media I won't pay my bill until you fix issues ok.
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Namu Griff
(@namugriff) reported
from
Fareham, England
And I know others are having the same issue and yet according to the @virginmedia tech staff there are no issues and even on the websites service checker, claims there is no issues either.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elton Bong
(@NEWolekick) reported
If you want to see entitlement, check out the replies to virgin media’s latest outage tweet #virginmediadown #virginmedia
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shoe
(@colourfulshoe) reported
@LadyBrienne1 @virginmedia worst part about the survey is that it wont allow me to write a negative review, its like they dont even want feedback
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Katarzyna Osiewak
(@k_osiewak) reported
@virginmedia 57 min with customer service member, trying to fix my connection, trying, trying, trying....working from home never been that stressful!!!
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SAMSON
(@SAMSON453236241) reported
@virginmedia I think a credit to everyone's accounts would be a good way to settle this. We lost service for hours, many were massively inconvenienced work wise. Not everyone has a normal day shift. You charge plenty, time to actually provide decent customer care as opposed to "this"...
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Baldy van Bronckhorst
(@Baldy_1990) reported
@Kartel322 @jimothyjimmyjim @virginmedia No, I'm not ******* stupid 'pal'.
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Mark Harding
(@TheCyclistRant) reported
@ValeyAnt @virginmedia We had ours about two months ago does drop out a few times but does get to 1000 meg plus but most of the time goes up and down from 400 to 800. Happy so far...
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Mirco Musolesi
(@mircomusolesi) reported
@tforcworc Virginmedia was down earlier this morning in Cambridge.
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Sekkreth
(@VcraftSS) reported
@SenseMakesNone @aaron_smith @virginmedia I dont think people should attack individual people working at customer service but virgin media should hire people to fix these issues at night and not have the whole country wait 7+ hours. there is no valid excuse considering they make millions
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Daran
(@LoyalRoyalDaz) reported
@virginmedia Hiliarious that i have no internet yet Virgin Media Broadband Status says “No issues in your Area”
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Sonia Poulton
(@SoniaPoulton) reported
@virginmedia This is a prolonged issue. I have had a number of conversations with your account about this. Virgin asks for too much money and does not supply the premium service for it. I am looking elsewhere because I can no longer rely on your service with my work.