Virgin Media Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO17, SO16 and SO19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Fareham and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Gosport |
Internet | |
| Gosport |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
-
Helen Thomas
(@MrsCatbus) reported
from
Fareham, England
@virginmedia Media service. It was an automated call reportedly from BT saying about dubious usage of our up address so we would lose internet in 24 hours press 1. I did not do that just hung up and messaged you.
-
Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@virginmedia That doesn't help. The internet is working fine. It's the TV
-
Guy Maxwell
(@guymaxwell) reported
from
Southampton, England
@virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky
-
Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.
-
bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia No issues in area, reboot no different
-
Ray Bird
(@raybird1981) reported
from
Southampton, England
@virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡
-
bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@virginmedia why is your WiFi so poor.
-
Danny Ashman
(@dannyashman_sfc) reported
from
Southampton, England
@virginmedia your WiFi is crap wtf is going on why’s it not working.
-
Dan Conway
(@DIZZYDJC) reported
from
West End, England
Absolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company
-
Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@virginmedia Nothing on the service status page. Doesn't show the issue
-
Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@SaintHarls @JonStone101 @riesatori @virginmedia Depends. It'***** and miss. A few months ago I had an issue with my broadband, and that was fixed within 10mins.
-
Saints Mike
(@Saints_Mike7167) reported
from
Southampton, England
@AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay
-
Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia I have been trying to report a fault on my home line. When it asks for a contact number, it won’t accept my mobile! Help
-
John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box
-
John
(@JohnGould4689) reported
from
Southampton, England
@virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz
-
lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package
-
debbie chapman
(@debzholmric) reported
from
Southampton, England
@virginmedia is there a issue with virgin media as cant get access on the app
-
Alok Sharma
(@draloksharma74) reported
from
Southampton, England
@virginmedia help no broadband and been holding for 14 minutes
-
James Featherstone
(@JFeathjav) reported
from
Southampton, England
I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ifyourreadingthissendhelp
(@crackieChan115) reported
@virginmedia @Tango_2023 Fix it then how can it take this long its off on off on all the time I'm 100% leaving yous for something else that can stay up
-
Jason Kneen
(@jasonkneen) reported
@HanSolonoid @virginmedia I basically doing what I like to call a "Ronseal" tweet which is to say "Exactly what is says on the tin" In this case what I was saying was "You need to fix this and fast". In other words, I was saying I need them to really fix this problem ASAP. I can draw a diagram?
-
John bradley
(@Jb_radley) reported
@tb_tom89 @backinyerpram @virginmedia My comment about living in the wrong country was to prove my point NO UK isp can guarantee 100% service %100 of the time. So you can't rely on Internet as a life saving service
-
Michael J Robins
(@Michael28Robins) reported
@virginmedia we have internet again so please don't do nothing so it goes back down
-
Jason
(@Bigxpz) reported
@dekl0l @Igorekcs2 @virginmedia Ye BT solid for me too 1 service issue in 3 years. Not the fastest speeds but stable af.
-
Vicky 💜
(@Vicky_6780) reported
I need #virginmedia to hurry up and fix their problems-I can’t watch anything without WiFi!
-
MASSIMILIANO SORTOLANO 🇮🇹🇬🇧
(@famaxi73) reported
@virginmedia You should give a discount automatically when a problem shows up!!!
-
Samuel Vincent Jones
(@realvinchenski) reported
@jasonkneen @hffhhggffgh @virginmedia I wonder if that's correct. May be worth checking with Virgins policies. Out of curiosity, why don't you change provider if you have this many issues?
-
Gary Arnott
(@GaryArnott) reported
@hellofthedevil @AmigaBoing Hope so Tommy, I know lots of people have been affected by this #virginmedia outage. It's caused our family huge upset due to our circumstances & I'm frustrated I didn't perceive an occasion where I'd be let down like that, wishing I had an alternative service provider available.
-
John bradley
(@Jb_radley) reported
@tb_tom89 @backinyerpram @virginmedia My point is if something is life or death you cannot rely on just 1 thing. You have backups and your backups have backups. Yes virgin have had an issue today but there is nothing that a few hours without Internet can cause a life threatening situation.