Virgin Media outages and service status in Southampton, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Sep 18, 12:36 PM GMT+1.
- Internet (80%)
- Total Blackout (20%)
The latest reports from users having issues in Southampton come from postal codes SO14 and SO40 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Gosport, Southampton, and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport
|
Internet | 1 day ago |
|
Southampton
|
Total Blackout | 4 days ago |
|
Eastleigh
|
Internet | 16 days ago |
|
Eastleigh
|
Internet | 19 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Unfortunately no end in sight. I had to make another call to Virgin today. It took 40 minutes before I was talking to someone. It seems Virgin are not capable to get this over the line without me pushing them onto the next step and following up to make sure things are done. Poor
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mark wilson (@obcans) reported from Southampton, England@virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Virgin are compensating me £5.25 a day. That’s £787. Two years of free service because they couldn’t organise a piss up in a brewery
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Craig (@Danzy92) reported from Southampton, England@virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….
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BASH (@BA5H3R27) reported from Gosport, EnglandJesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.
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Jo (@JoannecolesJo) reported from Eastleigh, EnglandJust want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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Daniel John 🏴🇪🇺 (@DIZZYDJC) reported from West End, EnglandMy internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??
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Pauline Richards (@PaulineR59) reported from Southampton, England@LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty
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Panda 🐼 (@PandaKingPinder) reported from Romsey, England@virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.
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Sarah-Jane Finch (@formula1girl) reported from Eastleigh, England@virginmedia So I won’t have 4+ months of grief, demands for an account that is cancelled and debt collectors letters for that account then? That’s a relief as your behaviour with my account has worn me down whilst grieving for my Dad but it’s not stopped you….
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia You’re not helping. You’re asking the same questions you ask every day. Yes, complaint raised. No, Virgin have given no reason why they keep cancelling. Next you’ll tell me you can’t do anything to help, which is exactly what your customer services say
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David Mather (@davidmatheredu) reported from Whiteley, England@virginmedia why do I have to wait for 23 hours to book an engineer when my broadband service is poor now?
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia So you’re not going to do anything about it, despite knowing it’s destined to let me down. Exactly the same attitude as the rest of virgin. The problem is, it’s taken almost 4 months. This is the issue; deep rooted - Virgin reps don’t care
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Andy Rowlands 💙 (@CoachZen) reported from Fareham, England@virginmedia please explain why you send "we've fixed the phone problem in your area" text messages when you have not fixed it.
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Veteran Locksmiths (@vetlocksmith) reported from Fareham, England@virginmedia your broadband connection is disgusting, we have called to be told that we need to wait 24 hrs to see if there is an issue. Not good enough this is now affecting my business for my staff !!
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James Featherstone (@JFeathjav) reported from Southampton, England@davenevin @virginmedia Luckily their customer service is excellent 🥴
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia Your pre-installs team cannot assist either. It seems nobody can actually help.
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Tom Weise (@tw17_09) reported from Locks Heath, England@virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).
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Ⓖⓐⓩⓩⓔⓡ Ⓗⓐⓡⓥⓔⓡⓢⓞⓝ (@fangaztic2) reported from Gosport District, England@frecklesB13 @wullybh88y @virginmedia If you have paid for the service but not getting it's an offcom matter as they failing in their contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Cave (@Andycave) reported@virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?
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Alison Baines (@AlisonBaines4) reported@virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?
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A Serial Investor🪙📈🏡 🇬🇧🏴⚡️ (@ASerialInvestor) reportedI’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝
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Zoe Smith (@ladyspeakerz) reportedThis country England a joke even children wouldn’t be as pathetic and immature as you lot Im going straight to the police again I’ve been told the names Ian jones Emma Vicky - Virgin media Laura - Virgin media Cheryl tweedy All criminals and been doing bad bad bad things They have to go to prison My only crime making these badly brought up cold rough chav women jealous I shall be naming names now and going to the police on Tuesday My mum and dad now awake something happening YOUR ***** LITTLE SECRET GETTING EXPOSED YOU NOT GETTING AWAY WITH IT ALL MESSED UP FOR MUCH LONGER YOUR SADISTIC SICK GAME IS OVER YOU SICK DISTURBED TWISTED HORRIBLE PSYCHOPATHIC LOSERS YOU NEED LOCKING UP ALL OF YOU FOR MY SAFETY
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Lifes MIS-Takes (@alan_reddish) reportedNeed some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!
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Wolf Matt (@WolfMatt1987) reportedAfter trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on
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Master Roshi (@MasterRoshi1667) reported@MelJanie @virginmedia They really are a pack of useless *****. Typical VM. Takes your money and a shite service. We all accept it anyway because they are allowed to get away with it. It doesn’t pay to be loyal any more.
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Nick Morris (@nickjmorris_3) reported@virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?
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BB (@TheWazzo) reported@virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.
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Virgin Media News (@VirginMediaNews) reportedFirst-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.