Virgin Media

Virgin Media Outage Report in Southampton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO17, SO16 and SO19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southampton, England 03/18/2025 22:25

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southampton, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Fareham and Eastleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton TV
United KingdomSouthampton Internet
United KingdomGosport Internet
United KingdomGosport Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Says no signal for virgin media tv

  • Joebound96 Joe B (@Joebound96) reported from Hedge End, England

    @virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag

  • Johnson_1488 Paul Johnson (@Johnson_1488) reported from Southampton, England

    @virginmedia my V6 has really loud static noise and on screen issue.

  • jamieenglishsfc Jamie English (@jamieenglishsfc) reported from Southampton, England

    @mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....

  • Thestrokeguy Gareth (@Thestrokeguy) reported from Southampton, England

    @virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Same and I had internet issues and two days no virgin media tv.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Lots of complaints on here recently about bad poor service of virgin media.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Comes up no issues detected virgin media but there is lol. No virgin media tv for two days now lol. Internet keep crashing.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.

  • teacherhead Tom Sherrington (@teacherhead) reported from Gosport, England

    Just seen @virginmedia is completely out across UK. So all the reboots and restarts I’ve been doing were a waste of time... not just me, it’s the whole network...

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Anyone else having problems with virgin media in Southampton.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Blimey thought BT were bad . But turns out Virgin media customers service worst.

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Am having problems with virgin media fake account to.

  • namugriff Namu Griff (@namugriff) reported from Fareham, England

    @virginmedia We had the tech come in today and looks like he was able to work out the issue. Appears that the old NTL junction boxes we had were at the ends of their life’s and he replaced them for us. Will keep an eye to make sure it stays stable now.

  • jamieenglishsfc Jamie English (@jamieenglishsfc) reported from Winchester, England

    @virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....

  • ChelseaCoakley Chelsea🌹✨ (@ChelseaCoakley) reported from Southampton, England

    @virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media still not fixed problems but yet happy to take your money lol.

  • Joebound96 Joe B (@Joebound96) reported from Hedge End, England

    @virginmedia has to be the worst WiFi I’ve ever had

  • 2c03a90fd00242f Luna 77 (@2c03a90fd00242f) reported from Southampton, England

    Virgin media I won't pay my bill until you fix issues ok.

  • namugriff Namu Griff (@namugriff) reported from Fareham, England

    And I know others are having the same issue and yet according to the @virginmedia tech staff there are no issues and even on the websites service checker, claims there is no issues either.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NEWolekick Elton Bong (@NEWolekick) reported

    If you want to see entitlement, check out the replies to virgin media’s latest outage tweet #virginmediadown #virginmedia

  • colourfulshoe shoe (@colourfulshoe) reported

    @LadyBrienne1 @virginmedia worst part about the survey is that it wont allow me to write a negative review, its like they dont even want feedback

  • k_osiewak Katarzyna Osiewak (@k_osiewak) reported

    @virginmedia 57 min with customer service member, trying to fix my connection, trying, trying, trying....working from home never been that stressful!!!

  • SAMSON453236241 SAMSON (@SAMSON453236241) reported

    @virginmedia I think a credit to everyone's accounts would be a good way to settle this. We lost service for hours, many were massively inconvenienced work wise. Not everyone has a normal day shift. You charge plenty, time to actually provide decent customer care as opposed to "this"...

  • Baldy_1990 Baldy van Bronckhorst (@Baldy_1990) reported

    @Kartel322 @jimothyjimmyjim @virginmedia No, I'm not ******* stupid 'pal'.

  • TheCyclistRant Mark Harding (@TheCyclistRant) reported

    @ValeyAnt @virginmedia We had ours about two months ago does drop out a few times but does get to 1000 meg plus but most of the time goes up and down from 400 to 800. Happy so far...

  • mircomusolesi Mirco Musolesi (@mircomusolesi) reported

    @tforcworc Virginmedia was down earlier this morning in Cambridge.

  • VcraftSS Sekkreth (@VcraftSS) reported

    @SenseMakesNone @aaron_smith @virginmedia I dont think people should attack individual people working at customer service but virgin media should hire people to fix these issues at night and not have the whole country wait 7+ hours. there is no valid excuse considering they make millions

  • LoyalRoyalDaz Daran (@LoyalRoyalDaz) reported

    @virginmedia Hiliarious that i have no internet yet Virgin Media Broadband Status says “No issues in your Area”

  • SoniaPoulton Sonia Poulton (@SoniaPoulton) reported

    @virginmedia This is a prolonged issue. I have had a number of conversations with your account about this. Virgin asks for too much money and does not supply the premium service for it. I am looking elsewhere because I can no longer rely on your service with my work.