Virgin Media Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO16, SO17 and SO19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Winchester, Southampton, Fareham, Eastleigh and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Southampton |
Wi-fi | |
| Fareham |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media I won't pay my bill until you fix issues ok.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Am having problems with virgin media fake account to.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Lots of complaints on here recently about bad poor service of virgin media.
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Jamie English
(@jamieenglishsfc) reported
from
Winchester, England
@virginmedia Phones up to be told we are a ‘low priority‘ case, nice to hear, still not working and told it won’t be fixed until next week. But asking me for £20 a month more now for the same service. Might have to give Sky a ring....
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Tom Sherrington
(@teacherhead) reported
from
Gosport, England
Just seen @virginmedia is completely out across UK. So all the reboots and restarts I’ve been doing were a waste of time... not just me, it’s the whole network...
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Namu Griff
(@namugriff) reported
from
Fareham, England
@virginmedia We had the tech come in today and looks like he was able to work out the issue. Appears that the old NTL junction boxes we had were at the ends of their life’s and he replaced them for us. Will keep an eye to make sure it stays stable now.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Says no signal for virgin media tv
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Comes up no issues detected virgin media but there is lol. No virgin media tv for two days now lol. Internet keep crashing.
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Paul Johnson
(@Johnson_1488) reported
from
Southampton, England
@virginmedia my V6 has really loud static noise and on screen issue.
-
Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag
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Gareth
(@Thestrokeguy) reported
from
Southampton, England
@virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media still not fixed problems but yet happy to take your money lol.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.
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Namu Griff
(@namugriff) reported
from
Fareham, England
And I know others are having the same issue and yet according to the @virginmedia tech staff there are no issues and even on the websites service checker, claims there is no issues either.
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Joe B
(@Joebound96) reported
from
Hedge End, England
@virginmedia has to be the worst WiFi I’ve ever had
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Blimey thought BT were bad . But turns out Virgin media customers service worst.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Same and I had internet issues and two days no virgin media tv.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
@virginmedia two days now no virgin media tv cable working ok. Southampton area so16. Had enough of you with internet problems to.And your staff rude hang up phone.
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Luna 77
(@2c03a90fd00242f) reported
from
Southampton, England
Anyone else having problems with virgin media in Southampton.
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Jamie English
(@jamieenglishsfc) reported
from
Southampton, England
@mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ali h 🏴 💙
(@casa_ali) reported
@virginmedia So I've just been disconnected and put back in the queue regardless. I honestly cannot believe the level of service, its utterly inexcusable
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I_hate_Jamie_Oliver
(@pipehitterz) reported
@virginmedia that also requests a pin Number you've sent one to me and it doesn't Work. you need a pin to speak to anyone so I'm stuck not paying the bill so Iguess I take my custom elsewhere after 15 years
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Kate Hollands
(@KateHollands1) reported
Still not getting any help @virginmedia Why are your customers not allowed to speak to a human?
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Mark K
(@kolokube) reported
@virginmedia I have called every day for the past five days. Your CS promised to call back – they didn't! I still don't have an incoming service & you can't provide me with a PAC. You are holding my number to ransom. I want compensation for the HOURS spent trying to resolve this. #OFCOM
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I_hate_Jamie_Oliver
(@pipehitterz) reported
@virginmedia you've now locked me out for 60 minutes and sent me a link to sign back in sign back in to a email that doesn't Work and a password I don't know outstanding
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Eddie Vermeer
(@Eddie_Vermeer) reported
@virginmedia a rival company to yours has just severed the Virgin cable in the road when installing their own cable. There's a hole outside where you can access it to fix it. Except when I called, the soonest anyone can reach this area to fix it is about 72 hours.
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Jay™
(@jasmine_marien) reported
@virginmedia I can only check the signal in the rooms where I have signal. If I try and run anything from the room with hardly any, I -understandably- lose signal and it can’t. Like the app won’t even rec WifiMax to me because it will lose signal halfway through checking issues.
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Tony Barlow 👐🏼🦻🏼
(@Saltbar) reported
Hmm @virginmedia is down and they are still planning to extort us with price increase of 14%. For what justification?
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solidarity 🌍✨
(@ItsMeLydiaa) reported
@virginmedia Broadband down since midnight, website says there are 2 issues - 1 is meant to be fixed at 4pm today and the other by 10:10 tomorrow...? How do I know which one will fix the broadband? I'm WFH and I need to know how to plan my workload around this issue.
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Danny Walker
(@Wa72279508Danny) reported
@virginmedia I’m at work. I’ve called up and you won’t talk to me because I don’t know my password. I never set one up. And I don’t know what you’ve charged me for so I can’t give you my bill. I don’t even know how I’ve got a bill