Virgin Media

Virgin Media Outage Report in Southampton, England

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The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO19, SO16 and SO17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southampton, England 04/18/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southampton, England

The most recent Virgin Media outage reports came from the following cities: Gosport, Southampton, Fareham and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomGosport Internet
United KingdomSouthampton Total Blackout
United KingdomSouthampton TV
United KingdomSouthampton Internet
United KingdomSouthampton E-mail
United KingdomSouthampton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave

  • _euanito 🏆🏆🏆🏆🏆🏆 (@_euanito) reported from Southampton, England

    Virgin media wifi down all across the country. Ironically, they've ****** everyone 😔

  • KatAndGirls69 KrazyKat (@KatAndGirls69) reported from Bursledon, England

    @virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    @virginmedia Problem with Internet in SO15 again

  • stevecollins678 Steve Collins (@stevecollins678) reported from Gosport, England

    @Tomstevensuk @virginmedia That's ok mate @skytv the broadband where I live has slowed granted down to the now heavy use but my bill has gone up by about 50%. Seriously fee like these providers take the mick out of us! Charging me £150 a month for their services, jog on! Im a working man not a rich man!

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺

  • conordonlan c (@conordonlan) reported from Southampton, England

    imagine your internet going down at 11pm on it, cba with virgin MEDIA

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down

  • woogar2010 🏳️‍🌈 Gaz 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣 (@woogar2010) reported from Southampton, England

    @spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡

  • JESUSSPEAKS1968 bri parker (@JESUSSPEAKS1968) reported from North Baddesley, England

    @AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.

  • planetf1 Nigel Jones (@planetf1) reported from Southampton, England

    @virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩

  • langdonpiggott artist with scarf (@langdonpiggott) reported from Southampton, England

    @virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!

  • missokeme Hannah (@missokeme) reported from Romsey, England

    @virginmedia any idea how long this outage will be in Romsey/Southampton, it’s been down since 10pm last night.

  • Resqred Resq (@Resqred) reported from Southampton, England

    @virginmedia any update on what's happening with the outage in Southampton

  • samzyflacko sam1017 (@samzyflacko) reported from Southampton, England

    @virginmedia can you guys fix my WiFi it’s been down for like 20 hours man

  • Danwilliams78 Dan Williams Art (@Danwilliams78) reported from Gosport, England

    @virginmedia internet down for second time today absolutely shocking service.

  • LisaMFricker Lisa Fricker (@LisaMFricker) reported from Southampton, England

    @virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _kedem KK (@_kedem) reported

    @virginmedia - it's been 24 hours since the internet has stopped working and still no solution. How does one cope with faults like this one when working from home? Come on.. 24 hours. Fix it.

  • pnfoxs Patrick Fox (@pnfoxs) reported

    Virgin media have hanged up on me twice trying to cancel my broadband

  • andrzej1_48 Andrzej (@andrzej1_48) reported

    @virginmedia once again my internet has stopped working. Pay big money for poor service. Someone please call me asap. I need this resolved today. I don't see why I should wait till tomorrow

  • VindiTweets Vindi 🇯🇲 🇹🇬 (@VindiTweets) reported

    @virginmedia Internet down in CR0 and CR2 again

  • walchyboy russell (@walchyboy) reported

    issue or take the £100+ off our bill. Very very disappointed and would not recommend @virginmedia to anyone. #virginmedia #scam #virginmediascam

  • salesy07 brian sales (@salesy07) reported

    @virginmedia Over £125 a month for no service on a day off ain’t a great experience. I’m out of contract so may be time to look for new deals. Been a customer for around 15 years

  • HayterHome Hayter Home (@HayterHome) reported

    @virginmedia Yes but it’s the same every week. I log the loss of service but conveniently it’s resolved within 24hrs, so no compensation but the outage is long enough to disrupt entire job.

  • JulienNoizet Julien Noizet (@JulienNoizet) reported

    @virginmedia Only TV issues when I checked an hour ago, no issue with broadband. We already complained about similar service disruption last Friday when there was no known issue in our area.

  • stevelivens Stephen Livens (@stevelivens) reported

    @virginmedia It’s been three weeks since i posted on the Virgin Community Hub and no fix for my issue. I have heard nothing from Virgin Media. I am still unable to watch any recordings through the Virgin TV Go app. When will this be fixed, paying a lot of money each month for a broken service

  • DumboFi DUMBO (@DumboFi) reported from Golborne, England

    @virginmedia any chance of a new remote your website is broke and your call centres hang up very rude