Virgin Media Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO19 and SO16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham, Gosport and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Fareham |
TV | |
| Southampton |
Total Blackout | |
| Southampton |
Total Blackout | |
| Gosport |
Internet | |
| Fareham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Resq
(@Resqred) reported
from
Southampton, England
@virginmedia any update on what's happening with the outage in Southampton
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Dan Williams Art
(@Danwilliams78) reported
from
Gosport, England
@virginmedia internet down for second time today absolutely shocking service.
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@Tomstevensuk @virginmedia That's ok mate @skytv the broadband where I live has slowed granted down to the now heavy use but my bill has gone up by about 50%. Seriously fee like these providers take the mick out of us! Charging me £150 a month for their services, jog on! Im a working man not a rich man!
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia ok I've had it with virgin my wifi is rubbish none of my 3 tv boxes are on line every day for the last 2 weeks all they do is drop out all the time how do I cancel this rubbish
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia @Edo1991 U say down detector is third party but they are easier to actually report to than your actual company&even the @Independent are writing articles already. I suggest you tweet a response with reason&expected fixed time. Considering I dont know anyone that isnt having issues! Grrr
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down and wont be back til like 11pm... lower your ridiculous price of £44.50 for this shit show. Or I will bloody leave
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@mattytap @Struggling4C @virginmedia @andi_north Exactly, it used to be so much better before they changed the compensation procedure. No service is an inconvenience no matter the period of time, considering the amount of money most of us pay each month 😩
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Clare Old
(@enkeli85) reported
from
Southampton, England
@virginmedia Problem with Internet in SO15 again
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🏳️🌈 Gaz 🏴🏴🏴
(@woogar2010) reported
from
Southampton, England
@spoise87 @virginmedia They are getting worse, been with for a long time we are now looking for an alternative as they are way too expensive for the problems they have.
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c
(@conordonlan) reported
from
Southampton, England
imagine your internet going down at 11pm on it, cba with virgin MEDIA
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Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@virginmedia The TV took 3 hours to sort out but fixed now. The broadband was more annoying as I work from home, was off from 1030pm last night until about an hour ago today. Also the service status on your website doesn't work either! Not a good service for the price we pay each month 😩
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bri parker
(@JESUSSPEAKS1968) reported
from
North Baddesley, England
@AndreaR88604321 @fogarty_oliver @virginmedia @MAP_PM Whilst they take money from you and continue to deliver a crap service. Worst broadband company ever.
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sam1017
(@samzyflacko) reported
from
Southampton, England
@virginmedia can you guys fix my WiFi it’s been down for like 20 hours man
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Nigel Jones
(@planetf1) reported
from
Southampton, England
@virginmedia @brum1985 Why is your status page still broken. Surely you should have updated with some static text mentioning widespread issues. Phone line the same . No issues. We know there is. You need to step up to communicate on those other channels. Poor show currently
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
@virginmedia seriously fed up with virgin! Non stop issues for months. Cant even access @Microsoft on any devices (xbox store and website etc on xbox or phones etc) and now gone down twice in like half an hour! @MicrosoftHelps @MicrosoftUK
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@virginmedia Yes I've tried to contact you with regards to sky sports. Would appreciate a response. Long standing customer 😡
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia Even if they are fixing it, I'm still continuously paying £44.50 for internet ALONE for internet to barely work even when it isnt down
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artist with scarf
(@langdonpiggott) reported
from
Southampton, England
@virginmedia Here is an idea ; proactively acknowledge that WiFi connections down for over 12 hours and suggest that the next bill we all receive reflects the loss of ‘service’. Look forward to seeing that!
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mcd58
(@07913912246) reported
@virginmedia what vm laughingly calls customer service or help is an absolute joke no bb again and zero service from vm, it's binned as soon as the price goes up
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬
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Aaron 🏴🇬🇧🇪🇺
(@AaronReynoldsUK) reported
Every night between midnight and 1am I lose Internet access for a few minutes. I would complain to @virginmedia but their website is offensively slow.
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Jobhop
(@jobhopjulie) reported
@virginmedia You set me up on another package at £69.00 per month but I've gone to pay my bill and you're asking for £99.00!! I've really had enough of being messed about by Virgin Media! It's never ending
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Cathie Kelly 📚
(@CathleenLKelly) reported
@Teacherglitter @virginmedia For every day your service is compromised you can claim an amount of compensation they don’t tell you that but once you ask they deduct off the bill from the day you first called to alert them to the problem.
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adedamolavictor.sol
(@Adedamolavictor) reported
@virginmedia are you still in the business of providing broadband services? Cos your service has been abysmal these past few months and nothing works; rebooting, scanning on the app, full-on sacrifices to gods doesn't change anything and you keep charging monthly for poor service
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Joanne Scotland
(@joannescotland) reported
@KellyQuilt @virginmedia @virginmedia are hopeless. Why do they make it so hard to contact them, explain our problem with the service we pay for, get a helpful, useful response solving our problem (without trying to sell us something), so we can carry on using our precious time as we want. Frustrating 😡
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Michael O'Sullivan
(@ProSecurityMag) reported
@virginmedia Shouldn’t be so difficult to terminate a contract and leave surely?
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history_O
(@history_owen) reported
@Teacherglitter @virginmedia When we moved house part way through a virgin tv contract - we discovered they didn’t cover our new address - but instead of cancel our contract - they told us we had to pay for the service we couldn’t use until our contract ended! Shocking service!
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Bruce Cameron
(@brucester_cam) reported
@virginmedia WiFi outage in G77 5FF today and also Monday. Can you advise/update when this will be resolved please?