Virgin Media

Virgin Media Outage Report in Southampton, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO17, SO16 and SO19.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southampton, England 03/19/2025 03:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southampton, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Gosport, Fareham and Eastleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton TV
United KingdomSouthampton Internet
United KingdomGosport Internet
United KingdomGosport Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • Rhys_OLeary Rhys O'Leary (@Rhys_OLeary) reported from Gosport, England

    @virginmedia TV down, app down, website link down, automated service says there's no issues mmmmmm blatantly there is!

  • raybird1981 Ray Bird (@raybird1981) reported from Southampton, England

    @virginmedia are you aware of a issue in the so19 area of Southampton as App not working and not getting any tv signal

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Bit ironic that @virginmedia still have the audacity to advertise on @itv when their TV service is down across the nation

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.

  • HeresGemma HeresSaintGemma (@HeresGemma) reported from Southampton, England

    @virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.

  • Webb1001 Janet Thorpe (@Webb1001) reported from Fareham, England

    @ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404

  • Rhys_OLeary Rhys O'Leary (@Rhys_OLeary) reported from Gosport, England

    @virginmedia @SarahChesney1 @virginmedia same issues here and the telephone service says there is no issues, think you may need to check again!

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    Doesnt help either that I cant view the service status on the website either @virginmedia

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Southampton, England

    @virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.

  • 76chappers Milton Chapman (@76chappers) reported from Southampton, England

    @virginmedia my TV signal is not working properly, thanks to this I have missed watching the rugby #virginmedia

  • ChasCowell Chas Cowell (@ChasCowell) reported from Gosport, England

    @virginmedia what’s going on with TV service 🤬🤬🤬🤬

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Southampton, England

    @southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.

  • Jovijaqs Jacqui Mullarney (@Jovijaqs) reported from Southampton, England

    @virginmedia please sort the signal out as missing the rugby

  • catherinealysh Catherine🏳️‍🌈 (@catherinealysh) reported from Southampton, England

    @virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.

  • chocybuttons60 Caroline Clist (@chocybuttons60) reported from Winchester, England

    @virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training

  • el1chambo simon chamberlain (@el1chambo) reported from Winchester, England

    @Sadler004 Yes mate. Virgin media having problems which is a shock.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • vespamartini Vespamartini (@vespamartini) reported

    @virginmedia hi! Are there problems in Brighton? We’ve powered the box off and on, tried different ports/cables and still nothing...

  • sarahthompson90 sarah thompson (@sarahthompson90) reported

    @virginmedia I have phoned and wasted over 4 hours getting no where,why did your agent tell me a ticket was raised on Sunday abd yet here I am Thursday & you’re telling me to phone or use a different email address to access your a customer led support group?! Disgraceful

  • Tanya_Blake Tanya Blake (@Tanya_Blake) reported

    @virginhelp @Virgin @virginmedia Hi I still haven't had a reply. Anyone going to actually help me with this?

  • scottlass1978 joanne mcewan🌈 (@scottlass1978) reported

    @virginmedia i swear to god your internet service must be the worst in the world 😤😠😡

  • lizziespeller Elizabeth Speller (@lizziespeller) reported from Cambridgeshire, England

    @Football101blog @virginmedia And it’s not just one customer. Is there some magic number of customers that make a complaint valid? When you have a business to run, a job to do- and are in lockdown already- days without internet are a major problem.

  • emmaste56462204 emma stewart (@emmaste56462204) reported

    @virginmedia have been trying to get through to customer services all week and am having to hold for over an hour each time UNACCEPTABLE. I have been receiving intermittent broadband for two weeks and can’t get through to anyone! Sooo frustrating!!!

  • mikey_republic mike usher (@mikey_republic) reported

    @virginmedia No internet no TV. Call centre closed says use website website says phone call centre. Did it take a lot of hars work hard to be this ****?

  • SoxyGamer 🔥Soxygamer🔥 (@SoxyGamer) reported

    @KRNGStallion @virginmedia Damn sorry to see this go to ombudsman adv not fit for purpose for your job - get out of contract & go back to provider who gave u better upload initially. I had to do this.

  • DaveMiester Dave🎩Miester (@DaveMiester) reported

    @absoluteradio @bushontheradio @RichieFirth When the kids burst into the living room in a panic because the WI-FI is down, "do I look like a Virgin Media engineer"? Or "oh, wait while I go and get my bag of broadband spanners"

  • RockettNeil Neil Rockett (@RockettNeil) reported

    @DarrenMarshall4 @virginmedia I’m not a big TV viewer but it may be time to change suppliers. Not sure if it’s pandemic related but the service has deteriorated markedly over the last year or so. Intermittent problems & virtually impossible to speak to anyone.