Virgin Media Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO15, SO16, SO18, SO45 and SO30.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham, Winchester, Romsey and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Fareham |
Internet | |
| Winchester |
TV | |
| Southampton |
||
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@southcoastbloke @virginmedia I know this now. I’ve just gone through virgin media’s tweets and seems to be up and down the country.
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Ade McKenzie
(@AdeMcKenzie) reported
from
Southampton, England
@virginmedia @raybird1981 I’m having the same issue. In SO18 area of Southampton. TV is unwatchable and can’t log onto your site either.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
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Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia what’s going on with TV service 🤬🤬🤬🤬
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Doesnt help either that I cant view the service status on the website either @virginmedia
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Dave Swateridge
(@DaveSwateridge) reported
from
Southampton, England
@virginmedia I’ve just called that freephone number, put in my nans phone number and it says that there’s no known issues. 😮
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Rhys O'Leary
(@Rhys_OLeary) reported
from
Gosport, England
@virginmedia TV down, app down, website link down, automated service says there's no issues mmmmmm blatantly there is!
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
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Jacqui Mullarney
(@Jovijaqs) reported
from
Southampton, England
@virginmedia please sort the signal out as missing the rugby
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Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia my TV signal is not working properly, thanks to this I have missed watching the rugby #virginmedia
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Bit ironic that @virginmedia still have the audacity to advertise on @itv when their TV service is down across the nation
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia awful tv signal. Can't access Virgin Media website to check if it's a known problem.
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Janet Thorpe
(@Webb1001) reported
from
Fareham, England
@ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404
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Rhys O'Leary
(@Rhys_OLeary) reported
from
Gosport, England
@virginmedia @SarahChesney1 @virginmedia same issues here and the telephone service says there is no issues, think you may need to check again!
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Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
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Al Galpin ➡️ #SuperPod2020
(@AlGalpin) reported
from
Southampton, England
Never a good sign when the @virginmedia service status page on their website is broken 😾
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simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Tumilty
(@EmeraldHitman) reported
@virginmedia Can't call tech support at midnight and tge issue resolves itself by then. It's clear by twitter is not an isolated incident either. Indicates a server side issue rather than user side.
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The Optimist
(@FibonnaciTrade) reported
@virginmedia The timing is ridiculous....you know it's just been fixed.....looking for some compensation....fix up.....
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Mandy Hailey
(@CmdrSinclair) reported
@virginmedia Lots of issues the last few days with intermittent service drops, particularly bad whilst online gaming. Seems a common issue in the UK as well, last night loads affected. Your website says all fine for my area. Tried router reboot, wired etc, no better. Any ideas?
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Ceridwen Eccles
(@Teacherglitter) reported
Please retweet people to get the attention of virgin media. APPALLING service being providing.
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Josh Burnell
(@JoshBurnell1) reported
@BeeseyBristol @virginmedia @virginmedia are the WORST customer service I have ever received. Promised 2 call backs and received neither. Promised a call from a manager, did not receive this. Argumentative staff on the phone, accusing me of lying. Disgusting, cannot wait for our contract to end. Moving on
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kyle
(@KyLeeOnPC) reported
@virginmedia Would you kindly stop being so **** lately. The internet going down for a day at a time is not acceptable
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Ian Turner
(@Tugga1973) reported
@virginmedia I need it via email so I can see the break down and keep a record of it as I’m being told various lies by your customer service teams. Apparently VAT has gone up recently that’s why the cancelation figure changes? VAT hasn’t changed since 2011? I was told I could have it emailed
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Ian Turner
(@Tugga1973) reported
@virginmedia I spent a total of 1 hour on. The phone after being cut off after 35 minutes. Don’t worry I’ve cancelled know as I can’t wait any longer for you to fix the issue as the earliest is Sunday for a new appointment. Absolutely disgusting.
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AMNorthcott
(@AlysonNorthcott) reported
@virginmedia Yes but when you get through on the phones you’re told ‘oh I can’t get into the system’ I cant help now I’ll have to call you back!’ Like that’ll ever happen. Poor service doesn’t even cover it. I’ll cancel my DD and I’m sure you’ll be in touch quick enough then
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Josh Burnell
(@JoshBurnell1) reported
@BeeseyBristol @virginmedia @virginmedia are the WORST customer service I have ever received. Promised to call backs and received neither. Promised a call from a manager, did not receive this. Argumentative staff on the phone, accusing me of lying. Disgusting, cannot wait for our contract to end. Moving on.