Virgin Media Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO17, SO16 and SO31.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Southampton, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Winchester, Gosport and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Southampton |
Total Blackout | |
| Winchester |
Internet | |
| Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭
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Marls Godwin
(@Beaumont296) reported
from
Bursledon, England
@virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage
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Gemma Fitzsimmons
(@GemFitzsimmons) reported
from
Southampton, England
@virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother
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ethan
(@1049Gotho) reported
from
Fareham, England
Ah, 96th time Virgin Media has gone down today.
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO
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DaveDodgePhotography
(@ddodgephotos) reported
from
Totton and Eling, England
@sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.
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Gemma Fitzsimmons
(@GemFitzsimmons) reported
from
Southampton, England
@GarganEstelle @virginmedia My elderly mother is having the same problem, Virgin billed her again for the second month after cancelling. So now it'll be another day spent on hold and lied to. They are a nightmare and they do not care about the vulnerable. I hope your issue gets resolved!
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Kevin Madden
(@kmadden96) reported
from
Southampton, England
@virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!
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james
(@james_mccoll) reported
from
Netley, England
@virginmedia our internet is down has someone cut through the cables again 🤪
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
its all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia
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Jon Deverill
(@jondev06) reported
from
Fareham, England
@virginmedia What a terrible apology
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.
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Josuke Higashikata
(@_euanito) reported
from
Southampton, England
@virginmedia wtf are you doing
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KrazyKat
(@KatAndGirls69) reported
from
Bursledon, England
Every hour 16 minutes past why @virginmedia seriously I swear I'll drop and go elsewhere been a rubbish service for months now anyway🤬🤬🤬🤬🤬
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Wilson
(@lisawil) reported
@virginmedia hi, I requested a return kit to trade in my old phone but have not yet received it and it has been over a week now. I don’t want the value to go down because I haven’t returned it in time, please help.
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Laur
(@coffeefee4laur) reported
@virginmedia 3 DAYS now with no wifi... apparently there are “no problems in my area” but something clearly isn’t right 🙄 customer service has not been helpful so far...
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John Spencer
(@JohnSpencerTV) reported
So if you can get through to virginmedia on the phone the leave guy will say after a mess about sure I'll sort the leave out, then you get a letter claiming it was a complaint, which har har if you can't through to them in 28 days will be dropped as no problem...
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Lord Marc Corn
(@marcsnappy) reported
@virginmedia I have and you want £14 a month more for the same@services I have. Stupid really, no budging I tried.
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The Unknown
(@TheUnknown_real) reported
@virginmedia Only if you can get me a even cheaper deal than what I'm on now, for a loyal customer of 15 years...
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Richard Meadowcroft
(@Postmanlondon) reported
@virginmedia Two issues I cannot log into my hub to change the security as I am being nagged to do and I am waiting and waiting for a booster for my music room
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Chirag Desai
(@chigzdesai) reported
Absolutely pathetic and disgraceful broadband service from @virginmedia !!!! Constantly cutting out and shocking speed!!
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blitza700
(@blitza700) reported
@Garyonline1 @virginmedia damn wish that was a bit more south lol litrally just had a call from some one from virgin they went as far as me to open up chrome and then said "you see that long bar up the top" my reply "yes" then i get "ok i'll pass on this information to our technician" then they hung up
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Edward Daunt
(@EdDaunt) reported
@virginmedia Thanks. Will continue my efforts to get technical help from Virgin. @SkyUK @TalkTalk can you guys provide a better broadband service and customer service than Virgin?
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Phil Mccullough
(@Phili_Mcc88) reported
Sky Go or Virgin Media? I need advice help a brother out here.