Virgin Media

Virgin Media Outage Report in Romsey, Hampshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Romsey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Romsey, Hampshire, England 01/20/2026 11:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Romsey, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Romsey, England

Latest outage, problems and issue reports in Romsey and nearby locations:

  • guymaxwell Guy Maxwell (@guymaxwell) reported from Southampton, England

    @virginmedia Congratulations Virgin Media. 1. You manage to disconnect my TV bundle early without telling me 2. You then disconnect again 4 hours later 3. You connect me to Fault Support thendisconnect me 4. on hold for a second time for 20 mins. This is why I’m going to Sky

  • Saints_Mike7167 Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @virginmedia are there any reported problems in Area 21 our TV keeps freezing. Watching go through my laptop and it's fine no freezing at all.

  • raybird1981 Ray Bird (@raybird1981) reported from Southampton, England

    @virginmedia So yet again our WiFi keeps buffering we're be going back to sky in the new year had enough now of constent problems.

  • JFeathjav James Featherstone (@JFeathjav) reported from Southampton, England

    I moaned when their bad so I should praise them when they are good. Thanks to @virginmedia for the excellent service in fixing my TV service the day after I reported a problem. Engineer (Chris) was a credit to you, knew the product inside out and sorted everything in no time.

  • TimTheSurgeon Tim Underwood (@TimTheSurgeon) reported from Winchester, England

    Totally let down by @virginmedia friends round for World Cup Final and lost all signal at kick off.....shambles.

  • dinkyprincessa Dinky Princess (@dinkyprincessa) reported from Southampton, England

    Hey @virginmedia how smart if you to name the Friday @ufc @btsportufc preview show the SAME as the event, meaning I woke up this morning to no event recording. The box thought that was it. I’m beyond pissed off. It’s the only thing I have your service for.

  • debzholmric debbie chapman (@debzholmric) reported from Southampton, England

    @virginmedia is there a issue with virgin media as cant get access on the app

  • dinkyprincessa Dinky Princess (@dinkyprincessa) reported from Southampton, England

    @virginmedia It’s a series link. The issue is you called the Friday preview show the exact same name as the event. That’s not a user error. That’s on you. If you do that you screw over everyone who pays to watch it. By 10pm all the results would be ruined. And I can’t watch a 3 hr event then.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia That doesn't help. The internet is working fine. It's the TV

  • dannyashman_sfc Danny Ashman (@dannyashman_sfc) reported from Southampton, England

    @virginmedia your WiFi is crap wtf is going on why’s it not working.

  • DIZZYDJC Dan Conway (@DIZZYDJC) reported from West End, England

    Absolutely appalling service from @virginmedia once again, why on earth did I fall for their lies! Absolute disgrace of a company

  • JohnGould4689 John (@JohnGould4689) reported from Southampton, England

    @virginmedia @btsportmotogp l recorded the motogp testing Disappointing an understatement in the quality of the coverage Picture pixelation lost of sound frozen screen in the first hour Now have had issues in past with picture 5 times called out n told nothing wrong new box plz

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @virginmedia Nothing on the service status page. Doesn't show the issue

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @SaintHarls @JonStone101 @riesatori @virginmedia Depends. It'***** and miss. A few months ago I had an issue with my broadband, and that was fixed within 10mins.

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia No it’s just WiFi connection to all our phones. Never had an issue before we removed tv package

  • JohnGould4689 John (@JohnGould4689) reported from Southampton, England

    @virginmedia Rebooting the hub does work for about a week but then the pixelation does come back Have had new cables inside home & split cable repaired outside but same issue Have requested new box but told nothing wrong with box But if cables are renewed 🤔🤔🤔 To me must be box

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @BFingers36 @Mb3008 @ptdffll @virginmedia Same issue here in Portswood

  • leeradcliffe73 lee Radcliffe (@leeradcliffe73) reported from Southampton, England

    @virginmedia when you spend half hour on the phone trying to find out why my broadband has been terrible since removing the tv package, only to be told your phone is either to close or to far away from your router baffles me. Is there a perfect distance I have to stand 😡🤯😡😡

  • Saints_Mike7167 Saints Mike (@Saints_Mike7167) reported from Southampton, England

    @AllySFC @virginmedia Watching Spurs through WiFi on my laptop absolutely no issue apart from the normal delay

  • draloksharma74 Alok Sharma (@draloksharma74) reported from Southampton, England

    @virginmedia help no broadband and been holding for 14 minutes

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alan_rj Ulster Alan 🏳️‍🌈 (@alan_rj) reported

    Been trying to watch a movie on @NetflixUK via @virginmedia and so far it has cut out 8 times. HTP-998 is the constant fault. I've reset the router and the set top box each time, but after 15 mins or so it cuts out again. It's beyond a joke now. #Netflix #virginmedia

  • roybickley piston broke (@roybickley) reported

    @virginmedia your internet sucks today. Only been able to be online for one hour in none #thisisnotagoodservice

  • RogerB55446241 Roger B (@RogerB55446241) reported

    @virginmedia More connection trouble today. You need to start reducing my bill for this continuing poor service

  • Wxnvyy Wenvy™ (@Wxnvyy) reported

    Was looking forward to playing but ofcourse virgin media is not working

  • BillyBoyRN William Watters (@BillyBoyRN) reported

    @virginmedia Urgent cry for help! I cannot open my @ntlworld address email on the VM page. The page says sign in to VM but it does nothing except show me my last bill. Have the VM technicians been messing about again? Many others are also complaining.

  • RogerB55446241 Roger B (@RogerB55446241) reported

    @virginmedia Poor service again today when I need it most. 2.21 download and 8.89 upload according to Speedtest.

  • FinancialBear 🕷Financial Bear 🇪🇺🇨🇦🇬🇧🇨🇭 (@FinancialBear) reported

    When are you going to fix this bloody broadband .@virginmedia? All you emails telling me it’s fixed is BS😡😡

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @virginmedia Have just noticed in mum's account that it's down as an order not as an Eng appointment so there is no option to change it. Also, worryingly, it says Service Ordered - Phone. We knew that the agent did not understand what the problem was. Mum v upset you will change her phoneline

  • davyjones34 Dave jones (@davyjones34) reported

    @virginmedia I've had my account 15 days now and still unable to set up my account , I've phoned, live chat and there still unable to sort it out , twice now you have said they will report to technical service and be contact me within 5 to 7 days , my last step is to stop D/D

  • xcbx2012x Caroline Bruce (@xcbx2012x) reported

    @virginmedia absalute disgrace. Yous have stopped them from enjoying the only activate they can manage when at home they enjoy sitting together watching TV both have health conditions and both in their late 80s and no1 has been willing to help me sort this issue. 14 days it has