Virgin Media Outage Report in Romsey, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
||
| Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
||
| Southampton |
Internet | |
| Southampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
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Jo
(@JoannecolesJo) reported
from
Marchwood, England
@virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?
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F.A.Jess
(@FunkyChipster) reported
from
Southampton, England
@virginmedia I'd like some help here
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Clare Old
(@enkeli85) reported
from
Southampton, England
Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia well get renegotiating. their app is awful.
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Jo
(@JoannecolesJo) reported
from
Eastleigh, England
Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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Andrew McAlpine Ⓥ (⧖) 🌱
(@Maritimegeek) reported
from
Locks Heath, England
@MFletchxo @virginmedia I feel yr frustration especially if your trying to sort out a problem for yr mum. We have everything with them but seriously considering cancelling in the new year after this shambles. Hope you get your issue sorted.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!
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Dav Thomas
(@Dav_Th0mas) reported
from
Southampton, England
@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!
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Andrew McAlpine Ⓥ (⧖) 🌱
(@Maritimegeek) reported
from
Locks Heath, England
@virginmedia hello is there anyone there at customer services? For the second day been on hold for over an hour with still no resolution to our issue? Now keep getting cut off after getting through the security questions? #badcustomerservice #virginmedia
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them
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Ms S
(@Shazer1980) reported
from
Southampton, England
@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
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clarabella
(@jarod4400) reported
from
Southampton, England
@virginmedia Funny how you don’t boast about your crap customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Green
(@rmg19289) reported
@virginmedia hi, father in law has lost access to Blueyonder email account, and can't reset the password online. Can anyone help please?
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courtney
(@finaIgirIl) reported
virgin media player fix ur live website!! you’ve until half 8
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Darren Smith
(@DarrenSmith1977) reported
Best part of a week trying to cancel my @virginmedia 1st using their online facility, to no avail, and then Whatsapp for the last few days. If I was a cynical individual I’d say it’s deliberately difficult so you just give up and stay with them. Terrible customer service!
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martin wilson
(@mmm14mmm) reported
@virginmedia I have now has 4 calls from yourselves today trying to sell me a new package at extra cost. If you can offer me a discount, please feel free to call but not to try and sell me extra services. Instead, get out there and fix all the problems that you have!
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Ben
(@Delarule38) reported
@virginmedia …how do I make a complaint? We were booked in for an engineer today between 4-7pm as our wifi is down since Wednesday! No engineer turned up!!!! Why??? No explanation or text to tell us! Not happy!
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Clifton bbassoon
(@BbassoonClifton) reported
@virginmedia Well, thanks for your help with this. The issue is fixed, but I still can't get online and you can't send anyone out until Friday, 8 days after it went down. Another disappointed customer.
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Magpie7
(@juniperdt) reported
Don't buy from @O2 or @virginmedia they missold their volt service, never sent the sim card, have fraudulently taken money from my bank account & now send me letters threatening me with a collection agency. I've been in store & on the phone for weeks, lied to & not helped. 🧵
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Peter mcclurg
(@peter_mcclurg) reported
@virginmedia The problem is it is now showing as a default on my credit file. I'm absolutely raging. Complaint going to financial ombudsman too. This has got to stop. And try and contact your O2 company is impossible. Total shambles caused by GREED FROM VIRGIN MEDIA O2.
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Joe Spencer
(@JoeSpen05256454) reported
from
Northamptonshire, England
@virginmedia 3 times this week I’ve tried to cancel my contract, 3 phone calls, all of which I get cut off from when I mention the word ‘cancel’!! Coincidence? Strange how I don’t get cut off during the long time I’m on hold!?! 🤔
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Dark Asuramaru
(@DarkAsuramaru) reported
@virginmedia @TheBHF @O2 This is nice but... your down m8 wifi landline work but no broadband. I check your site says all good what a ******* lie