Virgin Media Outage Report in Romsey, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Romsey, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Romsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Romsey, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Winchester |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Romsey, England
Latest outage, problems and issue reports in Romsey and nearby locations:
-
Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
-
HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!
-
Mark S
(@SpankyPantry) reported
from
Eastleigh, England
@virginmedia 😊It was 10+ years ago and sorted out fairly promptly once the problem was identified, thanks.
-
Alan Tracey
(@DukeOfBelmsford) reported
from
Totton and Eling, England
@virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
-
Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
-
Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time
-
Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating
-
Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
-
nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia btw ‘Susan’ who was this your call operative this time round. She put the ******* phone down on me the ****. Honest. Up the SKY. Up the BT. You’re piss poor ya bunch of ***** *****
-
Sonya McLean
(@Sonnmclean) reported
from
Eastleigh, England
@virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@VodafoneUK Left last Friday now on @virginmedia mobile very happy 😃 you sales team did have the chance of keeping me as a customer but I had a much better offer from virgin mobile all about the prices you need to look at that so I won’t be giving you my number better luck next time
-
Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia We checked yesterday over the phone. There is no fault. Virgin sent us a text with planned maintenance for SP4 7RG and advised we would receive a text when it was completed. No text no service. But thank you for your quick response
-
Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia £44.50 for internet that has been down multiple times within a week.
-
Nikki Emerton
(@nikkiemerton) reported
from
Alderbury, England
@virginmedia Tried logging in on website, your service is down. Account is in my partners name so I can do no more myself
-
Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
-
Jez McKean 🇪🇺
(@jezmck) reported
from
Eastleigh, England
@virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.
-
Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
-
Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
-
nb
(@Niiccckkkk) reported
from
Locks Heath, England
@virginmedia you’re the worst ******* company out there
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Popok 3-5
(@popok35) reported
Reminder to NEVER go with @VirginMedia, lost complete service out of the blue, had to argue to get engineer booked, 10d later engineer confirm issue come from VM, then dknt hear from VM. Call again myself and argue to get engineer to fix it, appt booked for 7 days later.. 1/2
-
spuoɯɯɪS əʌəʇS
(@simmo1024) reported
@virginmedia Except I have used 48mb. Which unless no one uses their mobile phones whatsoever (e.g. like me) is unlikely to take me into the top 20%. Just tone down your marketing.
-
Ryan
(@17RyanGarratt) reported
@virginmedia why do i consistently not get the internet speeds that I pay for every month & why is it impossible to contact someone via your website. Please help solve this issue
-
Siobhan
(@Siobhan_83) reported
@virginmedia I don’t understand how every other house in my street with Virgin doesn’t have an outage but we do? We’ve had this before and were told it was an outage but it was a problem with our cable. The service status page says it’s not available right now. I’d like this looked at again
-
Gemma Kirwan
(@GemmaKirwan2) reported
@virginmedia terrible terrible service!! Take money out of your account and then lie about it. Do not use them
-
Popok 3-5
(@popok35) reported
Not the first time I lost complete service for no reason. Last time lasted weeks and was because @VirginMedia assigned my customer ID to a new customer... absolute horrible customer service too, never been satisfied with VM and only gotten issues eventhough I am on the top packag
-
David Clemmitt
(@ClemmittDavid) reported
a pin hole reset too many times to remember! After a replacement hub and two engineer visits it's still down. It's down right now apparently due to another stability issue. Please @virginmedia sort it out! If anyone else is having this problem please let me know and retweet.
-
valerie smith
(@pottycow1629) reported
Well took over a month to cancel Virgin Media but after @EE couldn't even be bothered to come connect us up, we have had to go back to Virgin @EE you failed to connect the equipment
-
James M. Turner KC
(@ShipBrief) reported
@virginmedia @dreabecker For great broadband and customer service, @zeninternet is your friend. Not as cheap as some others, but then not as cheap, either.
-
Wren
(@WORGANN) reported
@virginmedia No, will try this as it’s turned off again today and keeps saying no internet. Honestly, this is awful. Wish I’d stayed with my other provider!