Virgin Media Outage Report in Whiteley, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whiteley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Whiteley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Winchester, Southampton, Gosport, Waterlooville, Fareham, Cosham and Havant.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Total Blackout | |
| Portsmouth |
Internet | |
| Winchester |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Phone | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whiteley, England
Latest outage, problems and issue reports in Whiteley and nearby locations:
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LoUlOu
(@Lou_LouFML) reported
from
Southampton, England
Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual
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Sarah-Jane Felicity
(@SarahJaneDyke) reported
from
Eastleigh, England
@hantsconnect @virginmedia Hi - I already logged a complaint when the damage was done 1st time
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itsme
(@lolla2_uk) reported
from
Havant, England
@virginmedia can you sort out the internet in Leigh Park, Havant Po9 please? It’s constantly dropping out but when I run a service check it says it’s fine. It’s not fine. I pay over £60 per month and am struggling to WFH. Not just me, it’s regularly on local FB how bad it is.
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!
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G 67
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia I really can’t believe how poor my virgin WiFi is and I’m meant to be on super fast appalling the last couple of weeks. 🤔
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Still slow
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Spider
(@KpRoebuck) reported
from
Eastleigh, England
@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
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Stuart Palmer
(@Stueelouis) reported
from
Gosport, England
@virginmedia I submitted a complaint form yesterday and I’m still waiting for a response, @virginmedia how long does it take please?
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there still a problem in isnt po3 area as I can’t use my home phone and neither can my mum same area po3
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Heavenly Bakery
(@vegancupcakesuk) reported
from
Portsmouth, England
@lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia waited in yesterday for the engineer to come sort my faulty WiFi. No show. Same with the lead that’s still lying outside in the street that is a trip hazard. Everyone needs to be aware how truly awful your internet service is!!
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
from
Portsmouth, England
@virginmedia hi guys, can you help send a wifi extender? Since my hub was replaced as part of an "upgrade" to my tv box! Used the connect app, calling support weekly but no further forward.
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Trevor Webb
(@WebbTowers) reported
from
Hedge End, England
Hi Is there a problem in the SO30 area? @virginmedia
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colin grinnell
(@colingrinnell) reported
from
Southampton, England
@virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work
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Tom Smith
(@tom_smith6) reported
from
Southampton, England
@_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lmwhu
(@lmwhu) reported
@virginmedia Would have been good customer service If someone had accepted my request to call me on the number you have on file. But no, I now have to sit in a queue for lord know how long. This all started at 10.33 this morning
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Geran
(@Gar1onriva) reported
@virginmedia I appreciate that you're trying to help, I know you're just doing your job, but no...I'm not calling up again. I've cancelled. I've done my part. Now it's on Virgin Media to get it together.
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Prashant Pandya
(@theprash) reported
@virginmedia Yep, telling me there’s an issue with my connection and to check back in 4 hours and if there’s and issue an engineer will be booked. Although the same message appeared Friday, Saturday, Sunday and Monday. No engineers so far
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Caroline Ashworth
(@carolineash50) reported
@virginmedia It says there is no problem with my broadband connection
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Brian Cronin
(@bcronin82) reported
@virginmedia I have been having connection issues since last Thursday 22nd Sept. The connection keeps breaking .
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Lupos The Spacewolf
(@Lupos_Gaming) reported
@virginmedia How when I have no internet connection on my hub and no mobile signal? You don't think about stuff like this.
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Peter Dowsett
(@PeterDo19421129) reported
@libertyglobal @VMO2News To the parent company and Virgin media. I have received an email from virgin media regarding my Father's account with you. And noticed you charge him for fibre broadband which he has never had. The counts as fraud in my book. Will speak to ofcom now.
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Eden Gem
(@edengem) reported
@virginmedia I’m afraid to say - email has gone! I have results to download. Same error msg as before - think I’m through now with VM as totally unreliable. Not sure how you can help. No one actually told me the error and what cause it.
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Lupos The Spacewolf
(@Lupos_Gaming) reported
@virginmedia Even with modem mode activated, just my PC connected, I'm still experiencing network dropouts, low speeds. At this point it's looking like I'm gonna ask for a full refund as this has been happening all month. Disappointed in your service.
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Michelle💕 #11YearsOfLittleMix
(@mishybabez_) reported
Be glad when virgin media gets set up tomorrow this freeview is annoying me! The signal keeps going. Better not do this when soaps are on xx