Virgin Media Outage Report in Whiteley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whiteley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whiteley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Gosport, Fareham, Cowes, Havant, Cosham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
TV | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whiteley, England
Latest outage, problems and issue reports in Whiteley and nearby locations:
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Ronnie Pickering
(@dolb21) reported
from
Portsmouth, England
@abhishekmah98 I wanted this sooo much. I used to be with Virgin media and used to get half of what you are getting right now, for much more money that what i’m paying now for gigabit! I live in a big house tho so it’s difficult trying to spread all the wifi signal around.
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.
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Panda 🐼
(@PandaKingPinder) reported
from
Romsey, England
@virginmedia We have tried adding a new service and thinking of leaving as none of the others apply and there is no option to call for upgrading. Your automatic service is not helpful and it would be easier to just go through to speak to someone.
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Panda 🐼
(@PandaKingPinder) reported
from
Romsey, England
@virginmedia The issue is some of the ports in the back don't work, we get occasional dips in the internet's which some days don't reach the amount we pay for and the webpage says we can upgrade our hub but can only be done on the phone to see we can't get hold of anyone.
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michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.
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LoUlOu
(@Lou_LouFML) reported
from
Southampton, England
Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual
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karl davies
(@maltman100) reported
from
Portsmouth, England
@virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….
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Stephen groom
(@edinnature) reported
from
Southampton, England
@virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then
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I’ll say it.
(@dw644122) reported
from
Havant, England
@soojahpah @virginmedia Absolutely bollox, I cancelled my whole account with VM as the service was an absolute disgrace. Never ever again will I ever go to VM even for a jar of fresh air.
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Marls 🐝
(@Beaumont296) reported
from
Bursledon, England
@virginmedia I have not looked on my account but I will. Your service is a complete joke. Meanwhile I’m paying the top level price for internet speed! It’s unbelievable really. My monthly bill is £139. At least **** Turpin wore a mask when he robbed people. @richardbranson
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Craig
(@Danzy92) reported
from
Southampton, England
@virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?
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Ben Hall
(@Ben78Ben) reported
from
Havant, England
@virginmedia broadband and tv is down in the PO9 area, please do better happens way too often
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Stuart Palmer
(@Stueelouis) reported
from
Gosport, England
@virginmedia I submitted a complaint form yesterday and I’m still waiting for a response, @virginmedia how long does it take please?
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna 🇺🇦 💕
(@Anna_Palmer3663) reported
@virginmedia Not against the account number showing. It hardly provides personal details and gives you details to trail the convo's. Check it out, makes for good reading. Notice given to cancel all services (6th time) Emails sent. Calls made. Social media request too.
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NorCal Millzaa
(@MillzaaTV) reported
@OfficialScampi @virginmedia Joke man honestly I'm being wound up something awful today
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Darren Fletcher
(@arrowfletch) reported
@virginmedia do you do eSim on any of your sim only tariffs?@O2 Lichfield branch tell me that they reduce the network signal to there MVNOs so O2 get a better signal is this true?
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B!
(@badjerb) reported
@virginmedia FIX THE ****** ISSUE! I’m the ******* customer and I’m not getting the services I am ******* paying for!
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Mike Hamill 🏴🇮🇹🇺🇲
(@Foldback73) reported
@virginmedia Thanks for the help. Yes I hope it is resolved soon too, as this is an absolute disgrace to be sent a faulty handset, then wait this long for it to be resolved!
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Lauren
(@Lauren99762087) reported
@virginmedia What is going on with your broadband!! Terrible since May, spoken to 10 different people at your end, nothing ever resolved!! And you want to charge me to leave? What a joke! Virgin is absolutely rubbish. Can’t wait to leave.
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Mini.Cooper.Charlie
(@MiniCooperChar1) reported
@virginmedia is there a problem with VM broadband at post code PR4 1 - have been unable to connect to Wi-Fi broadband for the last couple of hours. Nothing showing on VM status checker, and have rebooted modem a few times. Can you advise please.
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Hardeep Ubhi
(@Hardeepubhi101) reported
@virginmedia The manager has waived the fee that doesn't exist. Thank you for your help.
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The Grey Man
(@bgr1978) reported
@virginmedia Absolute catalogue of disaster is the best way to describe this customer service. One department cannot transfer a customer to another. Departments don't have access to direct numbers. Reps don't phone on the requested numbers or read the case notes.
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Zed
(@LordOfThePike1) reported
@virginmedia Yes tried that twice. Switched it all of to unplugged everything. Plugged back in . Just same in fact my daughters say its getting worst .