Virgin Media outages and service status in Whiteley, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Whiteley, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 9, 7:24 PM GMT+1.
- Internet (47%)
- Wi-fi (16%)
- TV (16%)
- E-mail (9%)
- Total Blackout (9%)
- Phone (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Whiteley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whiteley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Whiteley, England
The most recent Virgin Media outage reports came from the following cities: Waterlooville, Portsmouth, Southampton, Havant, Gosport, Gosport District, Fareham, and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville
|
Wi-fi | 1 hour ago |
|
Portsmouth
|
Internet | 1 day ago |
|
Southampton
|
Total Blackout | 1 day ago |
|
Portsmouth
|
1 day ago | |
|
Southampton
|
TV | 2 days ago |
|
Havant
|
TV | 3 days ago |
Nearby cities with recent reports
4 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Whiteley, England
Latest outage, problems and issue reports in Whiteley and nearby locations:
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Shannen AE (@sae_dew) reported from Hill Head, England@virginmedia my internet has been down for over an hour and I’ve reset and rebooted it many times!!! It says service is fine in this area… but it’s not.
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Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Portsmouth, England@lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x
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Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England@virginmedia Another text from @virginmedia ‘great news, your service has been restored’. IT HAS NOT BEEN RESTORED, no change.
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Sarah-Jane Finch (@formula1girl) reported from Southampton, England@virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!
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Jeff Otton (@Jeff_Otton) reported from Portsmouth, England@virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?
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Jeff Otton (@Jeff_Otton) reported from Portsmouth, England@virginmedia Yeah I did - and I used the ridiculous online assistant. However the problem is my wifi signal is really bad. But because they can’t see a problem their end they won’t help. Plus the queue to try get help is really bad. Your call is in a que because we’d rather employ telesales
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia Every one of your engineers that I’ve spoken to have also warned me that your customer service is diabolical. The only truth I’ve been told by a Virgin rep
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia I guarantee you they cannot help. I call every day, usually spending over an hour on the phone. The pre-installs team only promise me a call back from someone who can help, within 24-48hrs. The call back never comes, despite further requests for this to happen. Explain that?
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.
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Nicola Foster (@mayonnaise65) reported from Portsmouth, England@virginmedia Last update says problem sorted by 3.45pm! It us now 5.30pm!
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia It seems like nobody @ Virgin is willing to intervene and sort this out. As a result Virgin just keep setting install dates and cancelling. The cycle repeats over and over. Customer service don’t help, despite me calling everyday.
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soverncomfort 🔴⚪ (@soverncomfort) reported from Portsmouth, England@virginmedia please can you advise if there is an outage in PO5 area. I've had no Internet from about midnight tonight and also on Sunday night #noservice
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Steve (@SteveWasteney) reported from Netley, England@virginmedia Customer service is still the poorest of all the media companies I see. Can't use live chat without it dropping out, can't phone because the menu system doesn't cover what you want to talk about. Do you even have an e mail address to contact. I have had enough!!!
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Nicola Foster (@mayonnaise65) reported from Portsmouth, England@virginmedia 3.45 pm for 1st issue and 8.30pm for second issue
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Daniel John 🏴🇪🇺 (@DIZZYDJC) reported from West End, EnglandMy internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??
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BASH (@BA5H3R27) reported from Gosport, EnglandJesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England@virginmedia I rang pre installs 3 times last week, spending an average of 1hr on the phone, getting no where nobody in preinstalls can tel me what’s going on, they just promise to get someone to call me. That call never happens
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England@evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down
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Mark Cook (@Macsaint99) reported from Southampton, England@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
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Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Ampfield, England@virginmedia the worst customer service I’ve ever encountered. 6 cancelled installs, no broadband, no Tv, no heating. Unable to work thanks to virgin media. No resolution in sight, just empty promises and apologies.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TJKEY (@kytmlm) reported@cee4cat Don’t need internet, good thing really cos @virginmedia is down again this morning
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Dgjbear (@Dgjbear1) reported@virginmedia Why do you bother to ask everyone to send you a DM detailing our issue and then simply ignore it. I am now on hold to you customer service (lol) team for 2hrs 9mons. The team obviously doesn’t exist anymore. I will be messaging you in public until you reply to me
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Martin Murphy (@m32925132) reported@virginmedia I have emailed about my account asking for tv to be taken of for my internet usage to be changed no email no call and you take 200 from my account today shame on you horrible company shane on you!!!
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billy winter (@billywi56359173) reported@virginmedia It’s ridiculous when you consider how much of a joke your service has been, feel like I’ve been getting robbed for years now that I’ve actually looked around at other suppliers, joke.
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Gav Ferry (@GavFerry) reported@rossmckinley @virginmedia Good luck. We got rid as the price sky rocketed, trying to cancel was a nightmare.
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Jess (@jseviour14) reported@virginmedia I am a new customer and your services are not turning on!! Cannot get through to anyone to speak to, I am thinking of cancelling and going back to my old provider
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Hadley Gamble (@_HadleyGamble) reported@isamutlib I gave up at two hours @virginmedia will cancel the service and stop payment. That is a scam.
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Win the Farke Lot! 🏴 (@JoshLoweLufc) reported@virginmedia online chat won’t work and seen as I can’t call, I have no way of discussing my expiring contract. Ridiculous customer service as usual.
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sam ☄️🔥🏳️🌈 (@cleantethemiser) reported@virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone.
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Bob Price - bobsrailrelics (@Huxleypiguk) reportedAnd finally, got through, but transferred so another 30 minutes wait. Package sorted but oh my word, @virginmedia sort yourselves out: 1. Employ more first line staff 2. Fix your chat bot 3. Get a catalogue of hold music. The same track over and over again is torture.