Virgin Media Outage Report in Whiteley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whiteley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whiteley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Fareham, Winchester, Portsmouth, Southampton, Gosport and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Fareham |
Wi-fi | |
| Winchester |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
||
| Portsmouth |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whiteley, England
Latest outage, problems and issue reports in Whiteley and nearby locations:
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Still slow
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James King
(@JamessKing) reported
from
Havant, England
Anything worst than @virginmedia? Service ❌ internet ❌ complaints ❌
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James King
(@JamessKing) reported
from
Havant, England
@virginmedia Yes please!! Issue still outstanding from November 23rd, and now been told nothing is being fixed until February 8th, issue is massively effecting working from home.
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Clare Old
(@enkeli85) reported
from
Southampton, England
Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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Tom Smith
(@tom_smith6) reported
from
Southampton, England
@_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?
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Dav Thomas
(@Dav_Th0mas) reported
from
Southampton, England
@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
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Peter Mac🏴🇬🇧🇪🇺
(@Peter_Mac_) reported
from
Portsmouth, England
@virginmedia hi guys, can you help send a wifi extender? Since my hub was replaced as part of an "upgrade" to my tv box! Used the connect app, calling support weekly but no further forward.
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Heavenly Bakery
(@vegancupcakesuk) reported
from
Portsmouth, England
@lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself
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F.A.Jess
(@FunkyChipster) reported
from
Southampton, England
@virginmedia I'd like some help here
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia is there still a problem in isnt po3 area as I can’t use my home phone and neither can my mum same area po3
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia I really can’t believe how poor my virgin WiFi is and I’m meant to be on super fast appalling the last couple of weeks. 🤔
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Jo
(@JoannecolesJo) reported
from
Eastleigh, England
Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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clarabella
(@jarod4400) reported
from
Southampton, England
@virginmedia Funny how you don’t boast about your crap customer service.
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Spider
(@KpRoebuck) reported
from
Eastleigh, England
@virginmedia I have twice called to discuss the price of my package & twice, after eventually speaking to someone, they attempt to transfer me to customer services but cut me off. I've been with Virgin for over a decade but I'm being penalised for my loyalty. Please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alasdair Swanson
(@AlasdairSwanson) reported
@virginmedia They just called back -- "We have been receiving suspicious packets and alerts from your router so we want to do a free support call". I terminated the call.
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Polly Howden
(@pollyhowden) reported
@tuhtut @virginmedia Same issue - have restarted and reset and same green light flashing
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Steve-O
(@stevehemmings81) reported
@virginmedia new customer disappointed tales of poor service are true! Paid for hub 4, given hub 3. Rang 3x & told your team put the form in 2wks after my 1st call, despite assured delivery on Tue 11th & have to wait another 10 days. Now outside my 2wk cancellation - coincidence?
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Chris Maguire
(@chris_magz) reported
@virginmedia why everyday this week is my broadband having an issue? It drops, I check your site and you say you know there is a problem and it’ll be fixed at 3pm. It’s obviously not been fixed if it seems to happen each day!!!
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VICKI - #LGBTQ+ 🏳️🌈 Barisi have my heart 💞
(@v23474) reported
@virginmedia Yes, we found it on Catch-Up last night. Any idea what caused the issue in the first place?
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Whittle
(@Paulwhittle8) reported
from
Birkenhead, England
@virginmedia I've tried many times. You're customer service is appalling. Nothing ever improves. So no there isn't anything you can help with AR.
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Pete
(@petebeckett1) reported
@virginmedia The line wasn't just disconnected, the agent actively hung up on me. I am really not happy with this service and yet you don't even acknowledge the problem. Just empty words. We are very seriously considering moving providers as the service received is just not good enough at all
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Tom D. Thorpe
(@tomdthorpe) reported
@virginmedia Yes there is. It keeps losing connection. The service webpage says it’s up but it keeps disconnecting. Which is a pain as I work from home. When is this getting sorted.
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Lisa B
(@miraclegirl1974) reported
@virginmedia Hi, I'm trying to summarise my complaint but I can't add all the characters in this tweet, do you have DMs or an email I can reply to please
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Regis
(@imalip) reported
@virginmedia The only option given is to call phone support. Where no one ever answered. Or go to the “service upgrades” page which only offers to buy more services at additional cost