Virgin Media Outage Report in Whiteley, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whiteley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Whiteley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Waterlooville, Fareham, Winchester, Romsey, Havant and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
TV | |
| Southampton |
Internet | |
| Portsmouth |
Wi-fi | |
| Southampton |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whiteley, England
Latest outage, problems and issue reports in Whiteley and nearby locations:
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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james
(@james_mccoll) reported
from
Netley, England
@virginmedia our internet is down has someone cut through the cables again 🤪
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DaveDodgePhotography
(@ddodgephotos) reported
from
Totton and Eling, England
@sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....
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Josuke Higashikata
(@_euanito) reported
from
Southampton, England
@virginmedia wtf are you doing
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Jon Deverill
(@jondev06) reported
from
Fareham, England
@virginmedia What a terrible apology
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia
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Kevin Madden
(@kmadden96) reported
from
Southampton, England
@virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!
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theresa hall
(@theresa241) reported
from
Havant, England
Damn you #virginmedia absolutely useless!!!!!!!!
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
@defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭
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Taylor
(@tayjosborne) reported
from
Waterlooville, England
@virginmedia is there a problem with your internet the last few days. I keep getting no or little connection
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
its all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis
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Paul Borer 🏳️🌈🇬🇧
(@pbmcmlxxi) reported
from
Portsmouth, England
@colin_c1986 @virginmedia Wow. I had some broadband issues a few weeks back, seems settled now. Whenever I went on account to report fault, the auto check said found nothing - yet strange 15 mins later was all working, in both occasions!
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MrsHat
(@Mrs_Hat) reported
from
Havant, England
Come on @virginmedia you really need to sort out the issues. Intermittent internet, patchy TiVo box connection, virtually no YouTube connection. Having to restart the box multiple times a week
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Gemma Fitzsimmons
(@GemFitzsimmons) reported
from
Southampton, England
@GarganEstelle @virginmedia My elderly mother is having the same problem, Virgin billed her again for the second month after cancelling. So now it'll be another day spent on hold and lied to. They are a nightmare and they do not care about the vulnerable. I hope your issue gets resolved!
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Grant67
(@ghm67) reported
from
Portsmouth, England
@virginmedia @grimyido Very slow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Andy Of Glencoe
(@Andy_Of_Glasgow) reported
Any one else finding Virgin media’s WIFI is **** Hardwired no issues But the wifi signal is pish even in same room
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Dr. Yunus Gokdogan
(@drygokdogan) reported
@virginmedia I see... I did try that and waited for over an hour for a real person to respond. They did not, so I gave up. This is the problem I am having, I have literally tried everything and did not get anywhere
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michelle woolnough
(@michellewoolno3) reported
@virginmedia No l don’t, have been able to make a complaint today, in fact was told there isn’t a complaints department
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Jake Wilde
(@JakeWilde) reported
@virginmedia They haven’t said they are fixing it, they are saying there is something up with the on demand, can you please report this issue so it gets looked at, I’ve tried every which way to make contact and only twitter is replying. Please send this on. And send an engineer
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scott
(@Egonmcfc21) reported
@virginmedia is there a problem in the tf1 area, I've not had any access to Internet for a few hours now
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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serhio123
(@serhio1232) reported
@SpaceX Not bad. Virgin media charges me £60/month for 350mbps/s. The only downside with starlink could be bad latency and lots of timeouts when it is cloudy/rains.
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michelle woolnough
(@michellewoolno3) reported
@virginmedia Over 1 hour calls: spend over 3 hours over 3 separate calls to try to resolve and cancel my contract…
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Mary Ward
(@pengeprincess) reported
@virginmedia I am a satisfied customer but please don't advertise on GB News. Your brand doesn't need this kind of association and neither do your customers.
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michelle woolnough
(@michellewoolno3) reported
@virginmedia Unfulfilled agreements: service advisors agreeing to call me back with resolutions and not call backs received!