Virgin Media Outage Report in Whiteley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whiteley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Whiteley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Waterlooville, Southampton, Portsmouth, Havant, Gosport, Cosham, South Hayling, Fareham and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville |
Wi-fi | |
| Southampton |
||
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Havant |
Internet | |
| Portsmouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whiteley, England
Latest outage, problems and issue reports in Whiteley and nearby locations:
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Robbie Khan
(@robbiekhan) reported
from
Gosport, England
@virginmedia @_Freakyclown_ I'm not sure you understand what you've just said in relation to the thread topic. Yes posting it is secure, but fact remains, you've stored the password in plain text which was recovered by you then posted to a user. The 1st bit of that is not #GDPR complaint...
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Jai Harding-Williams
(@JLHW17) reported
from
South Hayling, England
Honestly never known broadband to be as ******* shit as @virginmedia internet is always down, absolute dog shite.
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Carly Howes
(@cacax90x) reported
from
Portsmouth, England
@virginmedia Ok, our internet has been down since Sunday, we have been trying to call for days. We wait on hold for 40 mins, then get cut off the phone weirdly.
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segun adegunwa
(@sosimple419) reported
from
Gosport, England
@italkHants you guys are committing fraud by taking money from ex customer that's with @virginmedia currently. And you are adamant is your right to take money when she didn't set up direct debit..
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!
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(((Chloe)))#BREXIT #nodealnoproblem
(@StVitusDance) reported
from
Gosport, England
@virginmedia You are an absolute JOKE Weve been waiting since March for our phone line after you DIDNT install when doing BB 2 visit,wrong person 3 visit,didn't turn up Complaint-no action 4 FINALLY TODAY youve sent the FAULT GUY AGAIN who cant do it! We need INSTALLATION! 😡
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia WORST BROADBAND COMPANY I HAVE EVER BEEN WITH NO BROADBAND IN THE LAST 2WEEKS WAS TOLD IT WILL BE BACK TODAY FOR 18:00 STILL NO ******* INTERNET 😡😡😡😡😡😡
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martin bigwood
(@BigwoodMartin) reported
from
Waterlooville, England
@virginmedia They need to dig up to find the connection, not just me but others in the street. Appreciate that technology costs, but where's the loyalty. In the long term cheaper for me to leave you, then come back as a new customer.
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia JUST ******* WHYYYYY WAS TOLD THE INTERNET WILL BE BACK TODAY BY 18:00 STILL NO INTERNET MY BROADBAND HAS BEEN DOWN FOR 2WEEKS!!!!!!!! 2FUCKIN WEEKS!!!!!! THEY KEEP LYING TO ME ABOUT THE DATES AND TIMES IT WILL GET FIXED I HAVE JUST HAD ENOUGH NOW 2FUCKIN WEEKS!!
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Jamie Birch
(@JamieAaronBirch) reported
from
Hill Head, England
@virginmedia @SouthamptonFC @FrannyBenali Would rather shit in my hand and clap than “hang out” with that scummer prick!
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call
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Kelvin Juniour
(@weezy2131) reported
from
Gosport, England
@virginmedia Not to be a bother i just wanted to let u know my broadband has been down since 26/07/19 been told its being fixed everytime i ring it benn 2FUCKING WEEKS NOW!!! No internet at all
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@yulewalkalone @RXTVlog @SonyUK and @FreeviewHD keep deleting all the apps now I down to a dozen thank goodness for @virginmedia & @NOWTV looks like @LGUK next time round 😡
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@richardbranson @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia @virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia 2 weeks without any broadband customer service are as useless as anything keep saying it will be fixed on a certain date and time still nothing i reported the problem on 26/07/19 till now has not been fixed 2weeks!!! Will post this till its fixed
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Kelvin Juniour
(@weezy2131) reported
from
Wickham, England
@virginmedia No broadband for the last 2weeks apparently there engineers are working hard to fix the problem . Lets all leave @virginmedia
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Drunken Newbie
(@Drunken_newbie) reported
from
Portsmouth, England
@virginmedia Lol deals been a virgin customer for 5 years my contract run out last week so they hiked the prices up £12 and said theres no deals on at the moment... but we can give you a £4 discount. Customer service is shit at virgin, when I said ok I'm thinking about leaving he said ok lol
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martin bigwood
(@BigwoodMartin) reported
from
Waterlooville, England
@virginmedia another price increase notification today £4.50 to improve services!!! My phone lines been down for 3 days and been told it will be another 2🤯 loyal customer but new customers get better deals, 😤
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Lesley-Anne Phillips
(@Lesleyanne22) reported
from
Gosport, England
@virginmedia And now I have been told that it may be three working days before my issue is sorted!!!! Really appalling customer service. Can this be escalated, paying for something that isn’t working! I will be texting too!!!!😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ksid🌸
(@KaitlinSiddiq_) reported
@virginmedia Yes after speaking with a manager the call has now ended and my only choice is to try to contact old tenants to see if I can ask them to disconnect their account. I’m now without internet and not able to work. Genuinely the worst customer service I’ve experienced, so stressed
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Ankita Lohan
(@AnkitaLohan) reported
@virginmedia Oh.. from 26th August it has been shifted t 26th Sept, Rather suggesting some alternative, you just want me to confirm how it will go. Please take some action before you loose not only a customer but the trust & of course the name shame.
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Soupy twist
(@RealSoupyTwist) reported
@virginmedia Yes. I've done everything you've told me. I've changed the wi-fi channel, you've sent me pods. Let's just face it, your service is appalling. I'm only using Virgin as I had no choice in this apartment.
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ksid🌸
(@KaitlinSiddiq_) reported
@virginmedia Who can help me??? You don’t have a complaints department I can speak to. Do you realise how ridiculous this is?
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Chris Humble
(@ChrisHumble79) reported
@virginmedia It is needed. This issue has been ongoing since February 2022 when Virgin failed to move my services but kept charging me for broadband they weren’t supplying. 2 individual agents have told me Virgin are in the wrong. But not one single person from Virgin is willing to help!
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Chris Humble
(@ChrisHumble79) reported
@virginmedia I have no idea. All I know is that when I speak to people they can’t help, or promise a call back that never comes. I spoke with an agent at 8:30am who promised a call back that didn’t happen. Meanwhile debt collectors are calling me about money your own staff say I don’t owe!
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Chloé🦕
(@_chlxesg) reported
@virginmedia wifi is cutting in and out intermittely at glasgow g3, nothings showing on service status but theres no lights flashing on the hub suggesting theres an error. Is there a service problem?
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Dai Williams #FBIW
(@DaiNewpt) reported
@virginmedia you are like the Hotel California , check out any time you like but you can never leave ! Awful service , unless you want to upgrade.
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ksid🌸
(@KaitlinSiddiq_) reported
@virginmedia I can only raise a complaint on an online form which will get back to me after several days. This is no use to me, I need access back to my services today. I am paying for virgin and not getting access, being told to contact YOUR customers. Can someone take ownership for this!
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graham warren
(@grahamwarren) reported
@virginmedia They were. But none of your representatives were able to furnish me with the requisite information. You perhaps should endeavour to fix this.