Virgin Media Outage Report in Whiteley, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whiteley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whiteley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whiteley, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Waterlooville, Southampton, Portsmouth, Fareham, Winchester, Romsey, Havant and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whiteley, England
Latest outage, problems and issue reports in Whiteley and nearby locations:
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clarabella
(@jarod4400) reported
from
Southampton, England
@virginmedia Funny how you don’t boast about your crap customer service.
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James Knibbs
(@Theknibbler) reported
from
Portsmouth, England
@virginmedia a letter would be sent with a password to phone up & reset it. That letter does not seem to have arrived, i have account number details etc. She does not have access to email or a smart phone to do any resetting, can you help in anyway? (2/2)
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginhelp my WiFi is terrible apart from when I’m sat right next to it and @virginmedia have been no help. kids are struggling to do their home schooling
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia Thank you for responding, one of your team has now picked this up so fingers crossed someone gets in touch. Why have you made it so difficult to get support? Can you not provide an obvious option on your website please?
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James King
(@JamessKing) reported
from
Havant, England
@virginmedia Yes please!! Issue still outstanding from November 23rd, and now been told nothing is being fixed until February 8th, issue is massively effecting working from home.
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@virginmedia cut off by Jack. 1 hour spent on hold today, 3 online conversations dropped. Told I am allowed to cancel for free, then I have to pay to cancel. Told my price is going up, told it isn’t. Which is it? Get in touch with me. I don’t want my next call with @Ofcom instead
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Clare Old
(@enkeli85) reported
from
Southampton, England
Woke up to a familiar site from @virginmedia Internet down, first time in the new house but it's painfully familiar!!! Not ideal when working at home, especially when one of you reports for the NHS. Of course status checker says no issues 🙄
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them
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F.A.Jess
(@FunkyChipster) reported
from
Southampton, England
@virginmedia I'd like some help here
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@quinn_rori @virginmedia Good luck. They hung up on me today when I asked them to pay for my time to cancel...!!
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Jo
(@JoannecolesJo) reported
from
Marchwood, England
@virginmedia I’ve been trying to get hold of a ‘real’person for a week now with no success to cancel my internet! It’s an absolutely shocking service and the wifi is no better ( when it was working) so is there a real person replying on Twitter at all ?
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@robbyroberts90 @virginmedia They even took our number to call us back in case this happened....they never rang back!! Good luck!
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@virginmedia I just showed you my email. It is not clear and then your agents are saying it doesn’t apply. Does it, or doesn’t it? If it does, I only want to cancel...the agent wouldn’t let me like I am allowed (in the email!).
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia @virginhelp how long do I have to keep paying you a fortune for a terrible internet service which only works when you’re sat next to the router. Crap service as per usual😡😡
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Dav Thomas
(@Dav_Th0mas) reported
from
Southampton, England
@ruthapanda @Deference_Matt @virginmedia Denno’s internet is too slow for him to reply...
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James King
(@JamessKing) reported
from
Havant, England
Anything worst than @virginmedia? Service ❌ internet ❌ complaints ❌
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia well get renegotiating. their app is awful.
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Jo
(@JoannecolesJo) reported
from
Eastleigh, England
Just want to recommend that people don’t go with @virginmedia for their broadband I’ve been trying to leave for 2 weeks and ‘they’re very sorry to hear that how can we help ?’ Just let me cancel for goodness sake’s
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Tom Weise
(@tw17_09) reported
from
Locks Heath, England
@DSJSoley @virginmedia Wish this was as easy as an @Apple subscription. Click cancel, and done! I only want to cancel...!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sung
(@TrafalgarDSung) reported
@virginmedia FIX YOUR ****
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po bing
(@pobing__) reported
@Andorffson @virginmedia Same internet down in Bristol
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Jasveer Panesar
(@JasveerP) reported
@virginmedia why are you charging me £45 rather than £36 when I've asked for volume issues to be resolved and continuous Internet issues? Daylight robbery!
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LibbriA
(@LibbriA) reported
what a suprise - checked the @virginmedia and they are palming everyone with the same **** excuse of "sorry to hear that - have you checked and done our job for us?" get ******. useless company.
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brittany
(@brittan00315381) reported
@virginmedia My bill is usually 15th each month, I've switched to another network last week but haven't received my final bill yet. Do you know when I will receive it
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Chris Szumilo
(@chrisszumilo) reported
@lea_mcc_uk @virginmedia @netflix Yup, I’m in the same position, although the broadband has mostly been down in the last 24 hours. Their service status page shows no issues, so the take that as gospel and advise to reboot the hub, but that does nothing. NW London.
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Denise oneill
(@com_oneill) reported
@virginmedia 10 days with issues with dropping signal 😡 this is a joke when is this issue going to be fixed London n4 ?
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Catherine Masselin
(@Catheri01972794) reported
@virginmedia it has been 3 weeks now that our wifi is really unreliable. Sometimes on and sometimes off. When I check our hub it keep saying there an issue and a technician is aware. But can we know what is going on and when it will be fixed ? SW198RR
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AaronP
(@peak_aaron) reported
@virginmedia im a new customer! I still can’t log in to my account, called twice and no one can help me! What the crack!?
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Birdy 🐦⬛
(@birdy0nair) reported
@virginmedia had a text to say issue resolved but it’s not. rang service status number and it cuts off saying everything is fine now. still no access to broadband or tv and won’t allow me to book an engineer, ya’ll just said it’s working just to keep your stats down / avoid compo🥲 behave