Virgin Media Outage Report in Wallington, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Wallington, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Portsmouth, Eastleigh, Fareham, Havant, Waterlooville and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
||
| Southampton |
Internet | |
| Portsmouth |
Internet | |
| Southampton |
Internet | |
| Portsmouth |
Internet | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallington, England
Latest outage, problems and issue reports in Wallington and nearby locations:
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G 67 🇬🇧🇺🇦
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area??
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
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Ben Goodwin
(@bengood82788338) reported
from
Southampton, England
@virginmedia I have not been able to connect to the Internet for well over 48 hours now, can't work, watch TV or even listen to the radio as no 4g or 5g signal at home. Not happy
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Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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Snooky100
(@00snook) reported
from
Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
So there's me hoping to watch the #SingaporeGP in full before work then it gets delayed by an hour. **** sake. Thank God for the @virginmedia app. (Dear god I hate working late shifts with a passion) #F1
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Steve Forbes
(@ForbesyPresents) reported
from
Southampton, England
@tobygilles @virginmedia @bt_uk Never been offered a booster. Had the hub replaced but has made no difference
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James Ford 💙
(@Jf0rdFord) reported
from
Gosport, England
@SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague
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Leigh Lewis (Taffy) 🏴🎥🍿🍺🏉🎱🍔
(@Tafflar84) reported
from
Netley, England
@virginmedia second time today Virgin has gone down in netley Southampton I work from home and this is very disruptive what the hell is going on
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Mike Thornton
(@Mike4Eastleigh) reported
from
Fair Oak, England
@virginmedia So absolutely no help from Virgin Media. My broadband is down. I go on line and it says there are no issues in SO50 6BP. I click on fox my broad band and of course it can’t because I have NO broadband!
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BASH
(@BA5H3R27) reported
from
Gosport, England
Jesus your internet is **** @virginmedia on off on off on off reset it …. Takes 5 mins to boot on…. On off on off. We certainly won’t be renewing with you.
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Vivienne 💙🧡🌻
(@Vdweller) reported
from
Southampton, England
@GeorgeMonbiot @timolarch @VodafoneUK My husband had the same problem with Virgin Media after the death of his father. He was given the number of the ‘bereavement department’ and he phoned, assuming they would help. Instead the woman demanded his father’s PIN and said only he could cancel!
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Daniel John 🏴🇪🇺
(@DIZZYDJC) reported
from
West End, England
My internet is painfully slow tonight. Checked my router and it's not that, it's the internet itself. What is going on @virginmedia ? Your status says no faults but I can assure you there is. I am paying for 1GB bb and so far only reaching speeds of about 2.25 mb- explain??
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Jane Walsh
(@janewalsh47) reported
from
Portsmouth, England
@virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff
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Giganet
(@GiganetUK) reported
from
Portsmouth, England
@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
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Clive Hewitt 🏴🏴
(@taxiclive) reported
from
Gosport, England
@virginmedia waiting for you customer relations team to answer me cause I'm thinking of leaving, text conversation. Waiting for someone to contact me since yesterday.
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Joanna Quade
(@jejquade) reported
from
Fareham, England
@virginmedia Not working.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bal Singh
(@BygSingh) reported
@AFCAMDEN Stick with sky for television and Channel selection mate. Virgin's tivo box is very slow compared to sky q, plus you get more channel selection on sky. Plus you don't get certain channels like sky Atlantic on virgin media. Virgin are only good for their broadband service
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mikebutler
(@mike041967) reported
@virginmedia The worst example of customer care, virgin media =legalised theft! Pay for service that you never receive and can never talk to anyone. So much for a modern communication company!
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Angry Cod
(@theangrycod) reported
@JeromePrice @virginmedia Would honestly stick with what you have or try and get the Hub 4.0. Never had so many issues as I have since getting the Hub 3.0 😭
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Caroline@CraftyArts
(@CarrieAnne001) reported
@virginmedia I already spent 40 minutes on the phone till I got someone - he wasn't much use. The previous time I tried, the guy put me on hold to find someone - I gave up after I'd been on hold for 20 mins. None of your "customer service" reps know anything.
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Ed Thurston
(@edthurston) reported
@virginmedia Ran a test and it said, "No network issue found". If the router thinks it's constantly overheating I don't suppose it'll be working at full capacity though? Any chance the router can be replaced? I renewed my contract recently and don't want to be stuck with juddery zoom calls.
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Em.
(@EmSalt_) reported
What's going on with @virginmedia atm? Our Internet connection is the most unreliable ever 😒 can't believe we thought Sky was bad 😑
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Aadil Billimoria
(@AadilBillimoria) reported
@virginmedia It's been 29 days since I raised a complaint, 16 days since I managed to get through to someone on the phone and 15 days since that person said I would get a phone call back from a supervisor. Can I cancel my contract via Twitter?
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MM
(@Si6Paths) reported
Anyone on @virginmedia having issues with broadband?? Mine has been super slow for the past hour just out of nowhere
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RichJB
(@BeardOvDoom) reported
@virginmedia since receiving this message ‘Here’s some pretty exciting news – we’ve recently put the finishing touches to our fibre network upgrades in your area’ my TiVo box and broadband have been shocking, most channels are pixelated, internet currently down and no on demand
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Sando Khan
(@jay_da_gooner) reported
@AFCAMDEN Stay away from @virginmedia poor customer service, even poorer broadband. They only care about your money