Virgin Media Outage Report in Wallington, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wallington, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Havant, Waterlooville, Gosport and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Southampton |
Total Blackout | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wallington, England
Latest outage, problems and issue reports in Wallington and nearby locations:
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Cliff Emmans 💙
(@clifhard) reported
from
Portsmouth, England
@virginmedia how many more times am I going to lose my broadband connection.Says no problem on service status but when I run test it says there is a problem in your area.Getting fed up 😡
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wes knight
(@knight37) reported
from
Portsmouth, England
@noonboots1 @virginmedia Cityfibre are down my street laying cables unless virgin media want to let me have it for price they are offering I be gone and I have been with virgin media for good 10 years. Started off 30 a month now your looking at 57 soon! Joke price for something that should be free 4 all
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Luke Martin
(@lukemartin243) reported
from
Portsmouth, England
@virginmedia This is really poor for a large company to have such issues… when will it be back up and running?
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@JulieSchollick @virginmedia Ours was down last thursday in Portsmouth. Couldn't work as work from home. Lots of people are having major problems with Virgin x
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Jason Willoughby
(@DragonWILL300) reported
from
Waterlooville, England
@virginmedia you claim to have restored the WiFi problem, not according to everyone around the country… your service over the last couple of weeks has been diabolical!
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Andrew Byng
(@AndrewByng) reported
from
Waterlooville, England
@virginmedia why is my internet not working PO6 postcode
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Pete
(@unhippyman) reported
from
Portsmouth, England
Consider this as me reporting loss of service @virginmedia - because there’s no other way of doing it right now!
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Mikey
(@Mikey_Robs_91) reported
from
Wallington, England
Kind of ironic, everything down nationwide for #virginmedia the only thing up is the prices #VirginMediaoutage
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia 3.45 pm for 1st issue and 8.30pm for second issue
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Last update says problem sorted by 3.45pm! It us now 5.30pm!
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Do we have a problem with your service in central Southern England? Why are ALL @GBNEWS adverts for companies based in #SouthWales? 🏴
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.
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Andrew Byng
(@AndrewByng) reported
from
Waterlooville, England
@virginmedia still having problems with virgin broadband and need it fast for my business two days slow and intermittent P06 1DH not fit purpose will cancel by the end if carries on been superb but someone has done something 😡
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Not according to the @virginmedia link, ‘looks like there are problems in (postcode) etc’ so what you say is not the truth! Perhaps you can communicate with your comms people to be on the same pg? Also,communicate with your customers. I am doing all the work to know what’s happ
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Oh for God’s sake, @virginmedia , I’ve already done this 3 times, the latest time last night with your technical support, the same person that arranged for a technician to come this morning, then cancelled because you erroneously believe the breakdown is resolved.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Another text from @virginmedia ‘great news, your service has been restored’. IT HAS NOT BEEN RESTORED, no change.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Your lack of communication has and still is horrific. And i am fast losing confidence in @virginmedia - how can i plan a working day while having to chase the Supplier of my comms equipment. Issue was to be fixed at 8am, but now … who knows!😡
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia an explanation would be good. To be left Monday 30th, Tue 31st with no communication by you is not good enough. I need reassurance by your company that you know how to fix this! The customer shouldn’t have to be chasing the vendor - not good service, Virgin Media.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Armogan🐲🐉(Happy Men's Health Month 💪🙌)
(@Dragonreborn35) reported
@virginmedia I've just also noticed, that the Internet & everything else went down, you were hacked & customers information was attained by the hacker. What's to say that you have not been hacked again & them **** is happening all over again???🤔😡🤨
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TickTock
(@TickingBlocks) reported
@virginmedia Is your guys service down in Airdirw ?
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Darren Armogan🐲🐉(Happy Men's Health Month 💪🙌)
(@Dragonreborn35) reported
@virginmedia I'm having Internet, cable/Tivo and telephone service problems, all of them not working & this is regular occurrence with you every summer. Everything goes off during the night & then it takes you days to fix it without any care or worries for those that depend on it
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Kieran
(@kieranfarrell33) reported
@virginmedia There is a fault for the 2nd day in a row out of nowhere. Fine all morning until the afternoon and then it goes down
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Kieran
(@kieranfarrell33) reported
@simonwilkes13 @virginmedia @Virgin Gone down for me too again in the West Midlands. Yesterday it went down for a couple hours and has just gone down for me again today. Similar time frame too. With the green flashing light on the box and virgin stating there is an issue…
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Ste
(@SteT238) reported
@virginmedia It is happening to every phone in the house, my laptop and the tv streams a film like it's 2005 never mind 2025. I think it's safe to say we have a fault without having to do a wired test.
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DKTB
(@becks9539) reported
@virginmedia the Engineer who came to fix our Internet outage in the E5 0EQ remained professional & cutus. It is 35/36 degrees outside today. can make sure his manager is informed of how much of good job he did. I did offer him some water if he needed it
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#SPNUKfan
(@j7Julie) reported
@virginmedia I wonder if this is sincere as it isn't the first time you've done this. No consideration for those working from home, those who work night-shift, or the service vehicles who will struggle to get past. But thank you for your response.
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Andrew Benjamin
(@ukmatrixman) reported
@virginmedia yet another outage while our whole household is working from home! Can’t even call you without having our account number to hand your IVR is also infuriating!!! Customer service certainly not at its best!! I regret coming back to you to give you another chance!!!
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Harri
(@rayvn69gaming) reported
@virginmedia im having issues with my wifi and im in London, any information on this?