Virgin Media Outage Report in Wallington, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wallington, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Southampton, Waterlooville and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Southampton |
Internet | |
| Waterlooville |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wallington, England
Latest outage, problems and issue reports in Wallington and nearby locations:
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Sam Joy 🇺🇦🇬🇧
(@sam_joy) reported
from
Havant, England
@virginmedia I'm no longer with VM and haven't been for about 2 years. Won't have a current email address to be able to sign in to my old account.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Oh for God’s sake, @virginmedia , I’ve already done this 3 times, the latest time last night with your technical support, the same person that arranged for a technician to come this morning, then cancelled because you erroneously believe the breakdown is resolved.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia an explanation would be good. To be left Monday 30th, Tue 31st with no communication by you is not good enough. I need reassurance by your company that you know how to fix this! The customer shouldn’t have to be chasing the vendor - not good service, Virgin Media.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Another text from @virginmedia ‘great news, your service has been restored’. IT HAS NOT BEEN RESTORED, no change.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Not according to the @virginmedia link, ‘looks like there are problems in (postcode) etc’ so what you say is not the truth! Perhaps you can communicate with your comms people to be on the same pg? Also,communicate with your customers. I am doing all the work to know what’s happ
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@evans81uk @virginmedia Get on the phone. Or live chat. Bring that price back down. Normally everyone Virgin bring in a price increase im very quick to bring it back down
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
Oh it's broadband price hike time again!! You can almost guarantee @virginmedia will try and increase the broadband prices by more than the CPI figures, then drop it back down as soon as you phone up and mention the word "Sky" EVERY. BLOODY. TIME. #MartinLewis
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia Do we have a problem with your service in central Southern England? Why are ALL @GBNEWS adverts for companies based in #SouthWales? 🏴
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!
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Mikey
(@Mikey_Robs_91) reported
from
Wallington, England
Kind of ironic, everything down nationwide for #virginmedia the only thing up is the prices #VirginMediaoutage
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.
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Clare Old
(@enkeli85) reported
from
Southampton, England
Disconnect from @virginmedia on 28 Feb. Still get charged a month bill on 1 Mar & been told I'll both need to wait 45 days for my refund & that it will be credited the same day. Great help for budgeting & doesn't help that customer service chat couldn't understand the issue 🙄
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Last update says problem sorted by 3.45pm! It us now 5.30pm!
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Rob N
(@RobNeedhamFR) reported
from
Havant, England
@virginmedia No telephone service in PO9 very poor Virgin Media on a day people want to call their families!
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia 3.45 pm for 1st issue and 8.30pm for second issue
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Pete
(@unhippyman) reported
from
Portsmouth, England
Consider this as me reporting loss of service @virginmedia - because there’s no other way of doing it right now!
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Rob N
(@RobNeedhamFR) reported
from
Havant, England
@virginmedia seems your network has issues again as pages are not loading or slow to load in PO9 again. Yes I have turned my STB on and off again!
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Your lack of communication has and still is horrific. And i am fast losing confidence in @virginmedia - how can i plan a working day while having to chase the Supplier of my comms equipment. Issue was to be fixed at 8am, but now … who knows!😡
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Andrew Byng
(@AndrewByng) reported
from
Waterlooville, England
@virginmedia still having problems with virgin broadband and need it fast for my business two days slow and intermittent P06 1DH not fit purpose will cancel by the end if carries on been superb but someone has done something 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Swatton
(@nickswatton) reported
@virginmedia As ever you’re showing no issues but speeds are only 25% of what they should be. I resist the temptation to call you as that is normally followed by a couple of weeks of unsolicited marketing calls from you. In the market for a new provider. They can’t all be as bad as you are
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Termeh
(@Termehhs) reported
@virginmedia Yes. And now Ive been on the phone for 20 minutes and just been hung up on. Joke of a company with awful support. Advisor had no clue what to do, put me on hold for 10 minutes then hung up. Again. Joke.
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Laurence Alder 🇪🇺
(@Lozzy_Alder) reported
@virginmedia Or give me their contact details as the bloke on the phone could not! I have been a loyal customer and even though you increases your price each year by nearly 100% and I have to argue to bring it down I am still with you!!!
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Mrs Y
(@unlessIsayso) reported
@virginmedia So apparently we’ve received a response saying our engineer spot has been postponed because there’s a network issue in our area.
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ontvnow
(@ontvnow) reported
@N16Breda @virginmedia Same problem here, blueyonder email account fine yesterday, today getting imap server not responding?
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David Whyte
(@DavidWhChalky) reported
@CuomoPrimeTime @ChrisCuomo Vindman makes good points. Pity that CNN no longer available to be in UK via Virgin Media after over 25 years. No subscription add on allowed. Paid the CNN fee for TV link up via ipad & smart phone but ir doesnt work. CNN MAKES CONTACTING THEM IMPOSSIBLE. Sort it out big money.
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Dianne Webb yolo
(@webbd097) reported
@virginmedia Already notified your rude staff in may my son 😪😪😪was april !!! How dare you its September
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Michael lee
(@Michael56370476) reported
@virginmedia imap.ntl server. not responding is the error message. is that an issue at yiur end? I NEED my email.
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Laurence Alder 🇪🇺
(@Lozzy_Alder) reported
@virginmedia This is an absolute farce!! Rang back as it’s still not working and now have to wait another 24 hours for the so called back end team too look at it again! Please get your customer service manager to contact me ASAP!!! I am not happy with your service!
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Dianne Webb yolo
(@webbd097) reported
@virginmedia No help your staff are robots