Virgin Media Outage Report in Wallington, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wallington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wallington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wallington, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Gosport, Fareham, Southampton and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
||
| Gosport |
Internet | |
| Portsmouth |
Internet | |
| Gosport |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wallington, England
Latest outage, problems and issue reports in Wallington and nearby locations:
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Marls Godwin
(@Beaumont296) reported
from
Bursledon, England
@virginmedia your service is appalling. Paying for fibre super fast broadband. Been unable to stream, or use the internet pretty much all weekend. Getting sick of the excuses also.
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Lynne Murray
(@Lynne_Murray007) reported
from
Hill Head, England
@virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!
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Anywhere Deck Chairs
(@AnywhereDeckCha) reported
from
Portsmouth, England
@virginmedia hi, we are trying to cancel our package, we are unable to get through on the phone only a text response and the online link just sends me back to the beginning!
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Paul Borer 🏳️🌈🇬🇧
(@pbmcmlxxi) reported
from
Portsmouth, England
@colin_c1986 @virginmedia Wow. I had some broadband issues a few weeks back, seems settled now. Whenever I went on account to report fault, the auto check said found nothing - yet strange 15 mins later was all working, in both occasions!
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Hannah Lane
(@hvlane) reported
from
Havant, England
@MiriamAlaw @virginmedia Same problem for a few friends sadly!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
its all well looking around for broadband, and I'm a @VodafoneUK customer, however, when @virginmedia are the only broadband provider you can get because @OpenreachHelp didnt bother covering your street, it makes it rather difficult #MartinLewis
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James Knibbs
(@Theknibbler) reported
from
Portsmouth, England
@virginmedia I want to set up my mums account onto ebilling but when i try to log onto website and put in recent billing information it says its not valid, she doesnt have computer etc. So need help to set this up please.
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J-Bear🌹🦋⚫
(@JessHambley) reported
from
Southampton, England
@virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭
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james
(@james_mccoll) reported
from
Netley, England
@virginmedia our internet is down has someone cut through the cables again 🤪
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Kevin Madden
(@kmadden96) reported
from
Southampton, England
@virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
@GeorgiaShorey @virginmedia Awful mate. Cut off whilst I was at work the other day!
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Lucy
(@mummyhulk) reported
from
Southampton, England
@virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!
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Gemma Fitzsimmons
(@GemFitzsimmons) reported
from
Southampton, England
@GarganEstelle @virginmedia My elderly mother is having the same problem, Virgin billed her again for the second month after cancelling. So now it'll be another day spent on hold and lied to. They are a nightmare and they do not care about the vulnerable. I hope your issue gets resolved!
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Graham D
(@GrahamD98536472) reported
from
Petersfield, England
@virginmedia Hello there. Yes, been through that page. I've been rebooting the hub whenever the issue becomes severe but it's never fixed it.
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Paul Burville
(@BurvillePaul) reported
from
Southampton, England
@virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!
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Gemma Fitzsimmons
(@GemFitzsimmons) reported
from
Southampton, England
@virginmedia I had confirmation that my mother's cancellation was noted, but never actioned. She was transfered to the cancellation team on the text, but has had no response after that, this was 4pm yesterday. This is a lot of stress for my 78 year old mother
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
umm... I'm with @virginmedia and have no issues with my connection. getting a good 384Mbps on my speed test. thanks anyway 😘
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Marls Godwin
(@Beaumont296) reported
from
Bursledon, England
@Jim_Watford @virginmedia Think that’s where I am now. Call after call after call. Being fed lies. The latest is that I need a signal booster!!! It worked perfectly fine before lockdown.
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia hi I want to cancel my broadband, I’d ring but you never put in a telephone connection on the old VM box as you said you would, tried phoning a few timed but taking too long & using up my mobile mins, please advise. Paul
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia my internet has been cutting out for almost 24hrs. I am trying to work at home so don't have time to call. Can you please let me know when this issue is going to be resolved. All my equipment is functioning.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben James Murphy
(@BenJamesMurphy) reported
@virginmedia No issues noted, I checked your website and says everything is fine. My wife and I work from home and this is going to cause issues. It worked this morning then when we got back this afternoon the Wi-Fi symbol was solid green and the base light was Green but flashing.
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Simon George 🇾🇪
(@SimonGeorge75) reported
@virginmedia The link says there is no issue in our postcode! The app did update and show problems for all broadband, TV and phone. We still have no services and same for our neighbours. Now the app is also showing good service!
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Gareth Oram
(@GarethOram) reported
@virginmedia I was hoping you could help with that.
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Simon George 🇾🇪
(@SimonGeorge75) reported
@virginmedia Hi KF, it gives a test option when selecting Broadband. My neighbours app is still showing faults on all services and an engineer is in the area. ETA for 02:50 fix!
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yasmin✌️
(@missyasmincath) reported
virgin media has been down for 3 days wtaf
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Tech N food
(@PeterHarar) reported
@virginmedia Wow another great service from Virginmedia I was on the phone for 40 mins I get told it will take 30 days to investigate why I’m getting low speed, I requested for a engineer I get told can’t book right now but I’ll get call back within an hour and that’s nothing at all… wow
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Simon Devlin 🏴
(@devils50) reported
@AngusScott @virginmedia Sky just as bad. No pride in customer services either
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maheshwar shahu
(@ShahuMaheshwar) reported
@virginmedia Yes, I have checked it. In our postcode the broadband is not working since 8th Nov.
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Will.I.Am
(@WillPinner) reported
@virginmedia Seriously - raise a complaint and it get closed with no response at all
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Rob
(@robeasson) reported
@GrahamLawton @virginmedia These suppliers get it all ******* wrong . I’m still mopping up similar mess across multiple . The lack of actual help is telling